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Customer admin jobs in United Kingdom

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  • Operations and Sales Administrator / PA
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    Operations and Sales Administrator / PA
    3 days ago
    £1800 monthly
    Full-time
    London

    Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

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  • Administrator
    Administrator
    7 days ago
    £1500 monthly
    Part-time
    London

    Two Six Estates is an established independent estate and letting agency based in Palmers Green. We are looking for an organised, confident and proactive individual to join our team and support the day-to-day running of our busy office. This role would suit someone with strong administrative skills, excellent telephone manner and the ability to manage multiple tasks in a fast-paced environment. This role would suit someone with strong administrative skills, excellent telephone manner and the ability to manage multiple tasks in a fast-paced environment. Duties include: Answering incoming telephone calls and assisting landlords, tenants and contractors Responding to email enquiries Booking property viewings and appointments Following up enquiries from property portals and our website Maintaining accurate records and updating internal systems Assisting with tenancy administration and compliance paperwork Liaising with contractors regarding maintenance appointments General office administration and support Providing excellent customer service to clients and applicants The Ideal Candidate The successful applicant will: Have excellent communication skills Be confident speaking on the telephone Have strong organisational and administrative abilities Be able to work efficiently under pressure Have good attention to detail Be proficient with Microsoft Office and email systems Be reliable, professional and well-presented Previous property industry experience is beneficial but not essential

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  • Sales Administrator
    Sales Administrator
    7 days ago
    £31000–£35000 yearly
    Full-time
    London

    We are currently seeking an enthusiastic, passionate and experienced Sales Administrator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Administrator to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES: · Process client service requests and orders received via in-store, telephone, and online channels accurately and efficiently · Prepare and issue quotations, invoices, service agreements, and related business documentation for IT and consultancy services · Maintain and update client records, project files, and sales/service data using internal systems and databases · Coordinate with technical teams and consultants to confirm service requirements, availability, timelines, and delivery schedules · Liaise with internal departments and external partners to ensure timely delivery of IT and business support services · Support management with reports, service summaries, client updates, and general administrative and operational tasks In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Administrator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week

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  • Administrative & Compliance Coordinator
    Administrative & Compliance Coordinator
    10 days ago
    £13–£15 hourly
    Full-time
    London

    We are a seeking a dedicated, organised, and professional Administrative & Compliance Coordinator to join our team. Key Responsibilities * Managing daily administrative and clerical duties * Maintaining and updating Microsoft Excel and Google Sheets * Handling company email correspondence through Microsoft Outlook * Managing council tax administration and related correspondence * Assisting with insurance documentation, renewals, and claims * Maintaining compliance records and ensuring documentation is up to date * Processing and recording customer orders accurately * Data entry and record management * Organising digital and physical filing systems * Supporting management with day-to-day administrative tasks * Liaising with suppliers, customers, and service providers * Assisting with operational and compliance-related duties within the business Requirements * Professional, and respectful manner * Excellent spoken and written English * Strong administrative and organisational skills * Highly IT literate * Confident using: * Microsoft Outlook * Microsoft Excel * Google Sheets * Microsoft Office applications * Able to multitask and work efficiently under pressure * Fast learner and able to follow instructions accurately * Strong attention to detail * Excellent communication and telephone skills * Reliable, trustworthy, and proactive * Able to work independently and as part of a team Personal Qualities * Positive attitude and willingness to learn * Strong work ethic * Quick-thinking and solution-oriented * Professional appearance and conduct * Comfortable working in a female-led environment * Able to manage multiple responsibilities throughout the day Salary: Negotiable based on experience and suitability. To apply, please send your CV along with a short introduction about yourself and your relevant administrative experience.

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  • Logistics & Admin Officer
    Logistics & Admin Officer
    14 days ago
    £27000–£33000 yearly
    Full-time
    London

    About the company: Established in 1975, Alara was the first cereal company in the world to be Organic certified. We followed this by also being the first company licensed by the Coeliac Society, the first certified by the Fair Trade Foundation and the first food manufacturer in the UK to achieve Zero Waste. The company is owned by Employee Owned Trust. Duties of the Logistics Officer: · Manage sales orders: enter incoming orders on the system, send confirmations, arrange delivery or collection · Answer customer queries · Order ingredients from contracts and external store · Arrange deliveries of incoming ingredients and book them in after careful review of details · Report damage deliveries to hauliers · Liaise with Production Manager to make sure that orders are dispatched on time · Help to keep the department organised, sort out issues · Manage online sales (EDI, dealing with online customers e.g. Amazon, answering online queries) · Updating prices on online stores · Stock reconciliation incl. external warehouses · Assist with new product development and sales · Working with in-house computer system Requirements: · Relevant degree is beneficial – Logistics, Business, Management or Operations · Relevant working experience, preferably in a busy logistics office, with a large degree of responsibility and decision making · Excellent problem solving skills · Fluent English · Computer literacy · Good numerical skills Benefits: · 28 days holiday including Bank Holidays · Tax free bonuses twice a year · Pension Scheme · Free Onsite Parking · Free breakfast available all day · Parties and friendly team Salary: £27,000 - £33,000 per annum depending on experience Hours: 08:00 – 17:00, Monday – Friday If you meet the requirements and feel that this Admin & Logistics Officer role is right for you then please send your CV

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  • Admin & Marketing Assistant
    Admin & Marketing Assistant
    1 month ago
    £14.03 hourly
    Full-time
    London

    Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £14.03 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate We are currently recruiting for an Admin & Marketing Assistant to join a growing and fast-paced business within the technology and consumer electronics sector. This is an exciting opportunity for someone looking to build experience in administration, marketing, and social media. The role combines general administrative support with responsibility for helping manage the company’s online presence across various digital platforms. No formal experience is required; however, candidates with some background or interest in administration, customer service, marketing, or social media will be well suited to the role. Full training will be provided. This position offers a hybrid working arrangement, with a mix of office-based work and remote flexibility. Key Responsibilities Assisting with day-to-day administrative tasks and office support Managing and updating social media platforms (Instagram, Facebook, TikTok, LinkedIn) Creating, scheduling, and posting engaging content for online campaigns Responding to customer enquiries via email and social media Supporting website updates and online product listings Assisting with marketing campaigns and promotional activity Maintaining accurate records, files, and documentation Supporting the wider team with general business operations and online growth Ideal Candidate Strong communication and organisational skills Confident using social media platforms Basic IT skills, including Microsoft Office or similar systems Creative mindset with an interest in marketing and digital content Reliable, proactive, and willing to learn Able to manage tasks independently within a hybrid working setup Any previous experience in admin, retail, customer service, or marketing is beneficial but not essential What’s on Offer Hybrid working arrangement (office and remote flexibility) Full training and ongoing support Friendly and supportive working environment Opportunity to gain hands-on experience in admin and marketing Career development opportunities within a growing business Competitive salary depending on experience This role would suit someone enthusiastic, organised, and keen to develop their skills in a modern administrative and digital marketing environment.

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  • General Manager
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    General Manager
    4 hours ago
    £13–£14 hourly
    Full-time
    London

    Job Title: General Manager – Suuyar Restaurant (Peckham) Location: Peckham, London (multi-site role covering 2 restaurants + street food) Type: Full-time, permanent About Us Suuyar Restaurant is a thriving Nigerian/African-inspired spot in Peckham, known for authentic suya and a popular all-you-can-eat buffet on Fridays–Sundays. With two restaurants and a busy street food operation, we’re growing fast and need a strong leader to help us scale while delivering excellent food and service. The Role You will take full operational responsibility for day-to-day running across our sites, reporting directly to the owner. This is a hands-on leadership position perfect for someone who wants to run venues like their own business. Key Responsibilities: Lead, schedule, train, and motivate staff teams; handle recruitment and performance. Manage staff shifts and ensure smooth front-of-house and kitchen operations. Oversee social media engagement, Google reviews, and guest feedback. Maintain accurate records for bookkeeping, stock, VAT, and daily finances (support from accountant provided). Ensure full compliance with health & safety, fire regulations, food hygiene, and alcohol licensing obligations (critical). Act as (or support) the Designated Premises Supervisor. Drive performance during peak times, including the busy weekend buffet. Work with the owner on business improvements and problem-solving. Requirements: Proven experience as a General Manager, Operations Manager, or senior role in a busy restaurant/pub/hospitality setting (multi-site advantage). Valid UK Personal Alcohol Licence (essential) and experience as DPS. Strong knowledge of UK licensing laws, health & safety, and food regulations. Excellent leadership, communication, and customer service skills. Organised with good IT/admin skills (rotas, basic reporting). Right to work in the UK. Passion for African cuisine or hospitality a big plus! What We Offer: Competitive salary and bonus tied to performance. Opportunity to shape a growing local business. Supportive owner who wants to step back from daily ops. Meals on shift and a vibrant team environment. If you’re a proactive leader ready to take ownership and help us thrive, apply with your CV and a short note on why you’re a great fit.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    4 hours ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
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  • Marketing Intern
    Marketing Intern
    3 days ago
    £12.71 hourly
    Part-time
    London

    Part-Time Marketing Intern ? Start: Immediate! Length: 3 months (with potential to extend!) Hours & Pay: 20 hours per week, flexible across the week @ £12.71p/h Yard Sale Pizza is one of London's fastest-growing pizza brands, with 18 shops across London (and plenty more on the way!) We're on the lookout for an enthusiastic, organised and outgoing Part-Time Marketing Intern to join our amazing team! This is a hands-on role working closely with our Marketing Manager and senior team to assist in all aspects of marketing, supporting day-to-day tasks, key marketing activities and events! It's an absolutely brilliant opportunity for someone looking to gain experience in hospitality marketing, grow their skills and potentially develop into a longer-term role at Yard Sale Pizza! What You'll Be Doing: Events & Local Marketing • Supporting with local marketing activity across all Yard Sale Pizza shops and helping to bring energy to new shop openings!, • Joining our pizza handout events, giving out free slices and vouchers around our neighbourhoods (usually fun 2-hour shifts in the afternoons, evenings, or weekends,), • Working with our pub partners to make sure they're stocked with all the right materials and support., • Assisting with community outreach, including connecting with local schools and pubs., • Capturing fun and engaging content at shops and events. Marketing Support & Admin • Helping to keep day-to-day marketing activity running smoothly, providing administrative support., • Responding to customer and marketing enquiries, including vouchers, loyalty scheme questions and large orders., • Monitoring and actioning marketing-related feedback from shop end of day reports., • Tracking, reporting and analysing campaigns and marketing performance data., • Remaining up to date with competitive marketing activity and the latest trends within the industry., • Inputting influencer deliveries., • Preparing physical assets, such as flyers and vouchers., • Assisting with menu updates, such as till software updates. We're looking for someone who is: • Proactive and full of positive energy!, • Organised and able to juggle different tasks., • A creative thinker with a can-do attitude., • Confident, friendly and is comfortable talking to all kinds of people., • Reliable, trustworthy and genuinely excited about the Yard Sale Pizza!, • Fluent in written and spoken English. We would love it if you have: • Previous marketing or hospitality experience., • An interest in food, hospitality and events!, • Experience with social media/TikTok content., • An interest in graphic design and content creation!, • Skills in Canva, Photoshop, Illustrator or InDesign. Why Join Us? • Gain real hands-on marketing experience in a fast-growing London brand!, • Work on exciting events, campaigns and shop openings., • Flexible part-time hours., • Be part of a creative, friendly, pizza-loving team. Benefits: • YSP merch and generous discounts for you, your family & friends., • Epic staff parties and of course... pizza for days! If this sounds good then we can't wait to hear from you, click apply now!

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  • Personal Assistant to CEO & Fashion Showroom Assistant
    Personal Assistant to CEO & Fashion Showroom Assistant
    30 days ago
    £29000–£30000 yearly
    Full-time
    London

    About the Role We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to the CEO & Showroom Assistant to join our growing fashion business. This is a dynamic, multi-faceted role supporting both the CEO in their day-to-day operations and the showroom in ensuring the smooth running of administrative, logistical, and client-facing activities. The ideal candidate will be someone who thrives in a fast-paced, creative environment, demonstrates impeccable organization, and understands the nuances of the luxury fashion industry. Key Responsibilities • Admin Support to CEO, • Manage and prioritize the CEO’s calendar, appointments, and travel arrangements. Support day-to-day business operations., • Coordinate meetings, prepare agendas, and support follow-up actions., • Handle correspondence, confidential information, and communications on behalf of the CEO and leadership team., • Office Administration & Operations, • Oversee general office operations including supplies, vendor coordination, and workspace organization., • Maintain company documentation, digital filing systems, and key administrative databases., • Generate customer invoices across global clientele services., • Manage finished stick control on the brand website., • Assist with ad hoc backend website admin., • Assist with expense management., • Fashion Showroom Support, • Coordinate showroom appointments, manage sample trafficking, and oversee the condition and organization of collections., • Assist with sales and client appointments and follow-ups., • Prepare product linesheets, lookbooks, and digital decks for buyers and press., • Support PR and communications teams with sample send-outs, returns, and press loans., • Maintain the tidiness, organization, and styling of the showroom at all times — ensuring the space reflects the brand’s creative vision and luxury aesthetic., • Curate presentation areas, mannequins, and product displays to enhance the overall brand experience for clients and visitors., • Ensure the showroom is fully stocked with materials, refreshments, and key collateral before appointments or events. Skills & Experience Required • University Graduate/1 years’ experience in administration, personal assistance, or fashion showroom operations (luxury fashion preferred)., • Exceptional organizational and multitasking abilities., • Excellent written and verbal communication skills., • Strong attention to detail and discretion with confidential information., • Confident using productivity tools (Google Workspace / Microsoft Office)., • A proactive, solution-oriented approach — able to anticipate needs and act independently., • Professional demeanor with strong interpersonal skills and a polished presentation., • Highly professional, poised, and composed under pressure., • Collaborative and adaptable within a small, fast-paced team., • Passionate about fashion, culture, and design., • A natural multitasker who enjoys variety and responsibility.

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  • Corporate Catering Account Manager
    Corporate Catering Account Manager
    1 month ago
    £31000–£33000 yearly
    Full-time
    London

    The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management • Partnerships: Own our presence on corporate and delivery platforms (Just Eat for Business, &dine, Feedr, Deliveroo, Uber Eats)., • Menu Maintenance: Manage seasonal updates, pricing, and site hours across all digital touchpoints., • Tech Troubleshooting: Perform POS updates and act as the "tech-intuitive" first line of defense for app-related hiccups. 2. Communication & Inbox Mastery • Inquiry Management: Manage the "Hello" and "Orders" inboxes with warmth, ensuring high-volume corporate orders are processed accurately., • Coordination: Liaise between corporate clients, the kitchen, and FOH teams., • Social Support: Handle customer service queries and corporate leads via Instagram. 3. Growth & Tracking • Promotions: Create and analyze the performance of discount codes and corporate promos., • Account Retention: Build relationships with corporate admins to keep us as their top-of-mind lunch choice., • Sales Reporting: Monitor corporate trends and data to identify growth opportunities and ROI. 4. Who You Are • Tech Literate: Comfortable navigating software back-ends, POS systems, and admin dashboards., • Natural Communicator: Friendly, professional, and suited for corporate client relations., • Highly Organised: Able to juggle multiple inboxes and tasks without losing your cool., • Proactive Problem Solver: A "get it done" attitude with a knack for spotting process gaps.

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  • Operations Manager
    Operations Manager
    2 months ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £12.71 hourly
    Part-time
    London

    We are seeking a professional, confident, and client-focused Beauty Therapist to join our team. This role includes delivering high-standard beauty and massage treatments, as well as providing front-of-house cover when required to ensure a seamless client experience throughout the salon. Key Responsibilities • Support smooth salon operations with booking, scheduling, and admin tasks., • Actively use and experience salon products and treatments to confidently recommend and retail them to clients., • Upsell tanning packages, beauty treatments, and retail products using personal product knowledge and experience, • Maintain salon standards- clean, organised, and always ready to impress, • Open and close the salon as part of your shift pattern, • Build relationships and contribute to our growing community of happy clients, • Deliver beauty and massage treatments (including Swedish and deep tissue) to an exceptional standard, • Conduct thorough consultations and tailor treatments to individual client needs, • Maintain outstanding hygiene, cleanliness, and treatment room presentation, • Confidently explain treatments, aftercare, and home-care recommendations, • Ensure accurate completion of client records, consent forms, and consultation, • Represent The Glo Co brand with professionalism at all times Treatments (subject to qualification) • Massage (Swedish / Deep Tissue), • Facials, • Waxing, • Eyebrow threading, tinting & lamination, • Sunbed and Red light therapy guidance (full training provided) Essential Requirements: • Qualified Beauty Therapist (NVQ Level 2 minimum; Level 3 preferred), • Qualified in massage (Swedish / Deep Tissue), • Previous salon or spa experience, • Excellent customer service and communication skills, • Confident working both in treatment rooms and front of house, • Strong attention to hygiene, detail, and presentation, • Reliable, punctual, and professional appearance Desirable (but Not Essential) • Experience in reception or front-of-house roles, • Retail and upselling experience, • Flexibility to work evenings and weekends What We’re Looking For • A people-person who thrives in a face-to-face, customer-focused environment., • Strong communication skills and a naturally approachable, friendly attitude., • IT literate (training will be provided)., • Works well under pressure and in a fast-paced, high-energy setting., • Previous experience in customer service or sales, ideally within beauty, wellness, or retail., • Experience supervising or managing a team, with the ability to motivate, coach, and develop staff., • A positive, proactive team player with strong attention to detail., • Confident in driving business growth through upselling, cross-selling, and promoting treatments and products., • Goal-oriented, with a focus on meeting KPIs and contributing to the overall success of the salon., • Passionate about delivering exceptional customer experiences while maintaining high standards of service and presentation. Schedule Part-time: Including weekdays, weekends, and bank holidays (shift pattern to be agreed) What We Offer • Competitive salary, • Expert training and development opportunities, • Employee discounts, • Monthly allowance, • Generous holiday package If you’re passionate about beauty, love working with people, and want to be part of a friendly, professional team that helps others feel their best, we’d love to hear from you! Job Type: Part-time

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