Customer admin jobs in United Kingdom

Procurement Workplace Lead UK&I Hybrid with the requirement to be in London 1-2x week Salary: £57,400 - £69,000 About the Role: We’re looking for a dynamic and strategic Workplace Category Lead to take ownership of the Workplace Services category across the UK and Ireland. In this role, you’ll be responsible for the end-to-end procurement lifecycle covering contracts with suppliers that support our internal operations—everything from office administration and services to supplies that keep Accenture running smoothly. You’ll work in close collaboration with internal stakeholders—teams who are responsible for managing internal services—to ensure third-party suppliers are delivering efficiently and cost-effectively. You’ll play a key role in contract negotiation, supplier performance oversight, and leading tendering activities. This is a strategic role that offers the opportunity to shape and manage the entire category, propose market-driven solutions, and support both high-value and lower-tier contracts, supported by a dedicated delivery and service team. Key Responsibilities: • Manage the procurement strategy for the Workplace Services category across UKI., • Actively support roll-out of global/regional category development initiatives within the MU and Country., • Negotiate, implement, and manage supplier contracts across admin services, office operations, and supplies., • Oversee supplier performance and delivery, ensuring alignment with internal service needs., • Manage internal customer feedback on category organisation & supplier performance, • Collaborate with internal stakeholders to understand operational requirements and propose procurement-driven solutions., • Drive competitive sourcing initiatives and manage end-to-end tendering processes., • Supervise and guide supporting sourcing teams handling lower-value procurement activities., • Stay informed on market trends and bring innovative, cost-effective solutions to stakeholders., • Ensure compliance and governance across all contracts and supplier relationships. Requirements: • A Bachelor’s degree with a focus in Business, Economics, Procurement, Facilities Management, Real Estate Projects & Fit-outs, or comparable professional education., • Extensive experience in workplace procurement, including facilities services, real estate projects, and office operations., • Experience working with senior executives in a complex, matrixed organization., • Proven ability to deliver both strategic and operational value within the workplace category., • Strong category knowledge with a hands-on, results-driven approach., • Demonstrated experience in contract negotiation, sourcing, and supplier performance management., • Ability to influence and collaborate effectively across functions and levels., • Excellent stakeholder management skills and the ability to engage senior-level stakeholders with confidence. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Mode Search is delighted to partner with a design-led luxury house known for its limited-edition collections and loyal international following. They’re seeking an experienced Client Advisor to join their beautiful boutique in Mayfair. This role is all about presence, discretion, and delivering a seamless, experience to VIP clients, stylists, and creatives. It's ideal for someone with experience in high-end luxury retail. Someone who understands atmosphere, attention to detail, and personal connection. They are looking for someone to be an Ambassador for the brand, who leads by example with providing exceptional service. You’d be part of a close-knit team in a space that feels more like a private salon than a traditional store. We are looking for someone who has a strong sense of style, know how to hold a room with grace, and enjoy being at the cultural intersection of luxury, art, and design. This role requires flexibility to work weekends. The Role: • Greet clients and guests, creating a warm and polished welcome, • Manage guest flow to ensure a smooth, elevated experience, • Oversee and support appointment-based visits with the team, • Communicate clearly with VIPs, stylists, and visiting teams, • Act as the front-facing presence with poise and discretion, • Maintain store appearance in line with brand standards, • Assist with light admin and client-facing logistics as needed, • Minimum three years’ experience in a sales role; luxury retail experience preferred, • Proven ability to build and maintain strong relationships with clients and colleagues, • Strong customer service orientation with a passion for luxury and beauty, • Organised, detail-focused, and adaptable in a dynamic retail environment, • Comfortable working to sales targets and KPIs, • Flexible availability, including evenings, weekends, and holidays, • Familiarity with luxury selling ceremonies and the client discovery process is a plus, • Team-oriented mindset with a proactive and professional approach Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to We look forward to hearing from you!

Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Responsibilities KEY RESPONSIBILITIES FOR THIS ROLE: • Support the Buyer, contributing to decisions on developing the seasonal product ranges., • Work alongside the Buyer and Merchandise Team in the preparation of seasonal reviews and strategic seasonal planning, • Support and assist the Buyer in the development of customer, market and trend focused seasonal collections, • Consistently maintain and improve standards of product quality control through high standards of sample checks and fit checks, • Be aware of market movements, competitor activity & current and forthcoming fashion trends, • Actively research and propose new product opportunities to optimise brand strength and potentialise sales performance, • General correspondence with suppliers for sample requests & order information, • Support negotiations & working with supply base to ensure best price & margin is achieved., • Take appropriate action in-season on repeats, cancellations & rescheduling of orders., • Ensure the smooth running of the development process, maintaining schedules & key deadlines., • Ensure any product related changes are communicated to Wholesale, Press & Marketing and VM, • Management of the Buying Admin Assistant. Requirements • An experienced Assistant Buyer, • Passionate about fashion and an expert on upcoming trends, • Personable, confident and self-motivated, • Previous experience Line Managing an Admin Assistant, • Excellent attention to details with a 'can-do' attitude and ability to show initiative, • Great attention to detail, with a commercial aptitude, • The ability to work under pressure & thrive in a fast-paced environment, • Strong negotiation & communication skills Benefits • Competitive basic salary, • Pension and life assurance, • Enviable discounts, • Gym Discounts, • Summer Hours - 3pm Friday finish, • Half Day, Pay Day Friday (once per month), • RetailTrust support, • And so much more! Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Helpdesk Manager - Reactive Maintenance Waltham Abbey, Essex | £40k + Package Brief: We have a full time role for an enthusiastic, dynamic, forward thinking Reactive Maintenance Helpdesk Manager to join our busy, friendly building contractors and shopfitting Company based at our office in Waltham Abbey, Essex. The post holder will be responsible for working on a high-profile helpdesk whilst supervising a team of multi trade operatives and support admin. Duties: • Manage and co-ordinate helpdesk team, • Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner, • Reactive technical support for the engineers, when required, • Skills test new operatives, • Sourcing and ordering parts/materials, when required, • Process improvements to hit KPI's and SLA's, • Monitoring the logging service requests by telephone and email, • Ensure compliance with statutory and company procedures undertaken by the team, • Updating and checking client portals, • Arranging return visits for engineers for uncompleted jobs or to fit additional parts, • Full responsibility for diary management of allocated engineers and contractors as needed, • Estimating / Pricing / Invoicing, • Ensuring all invoicing is completed daily, to include all jobs completed by allocated engineers, PM work and unallocated engineers as required by the business, liaising with engineers., • Dealing with complaints as required, • Analysis of job history/running reports, • Attend management meetings, follow up actions as necessary, • Interviewing/Training, • Carrying out one to ones, grievances, and disciplinary meetings, • Helpdesk diary management coordinating annual leave and shift patterns, • Liaising with subcontractors to ensure they are providing adequate service, • Performance Reporting/Appraisals, • Managing and updating all spreadsheets ensuring are compliant etc., • Any other ad-hoc duties as required. Skills required: • Reactive Maintenance Helpdesk Manager experience, • Experience of working in a call handling environment, preferably in the building sector, • Demonstrable interpersonal skills over telephone, email and in person, • Ability to use questioning skills to identify root causes of client issues and find solutions in an efficient and customer focused manner, • Solid experience of working with computer as well as industry specific systems and data entry, • Ability to be calm under pressure and manage clients’ issues and expectations suitably, • Management, • Ability to prioritise workload and delegate proportionately You must be: • IT literate to a high level (including Word, Excel, Outlook etc), • Highly organised, • Enthusiastic – ready for a challenge, • Good work ethic, • Uses initiative, • Good timekeeping, • Adaptable, • Good with figures Additional Information: • Office Hours: Mondays to Fridays 8am to 5pm, • Annual leave: 28 days rising to 33 days (includes Bank Holidays) after one full year of service, • Company Pension after 3 months, • Group Life Scheme after 6 months of service, • Starting salary £40,000.00 per annum Helpdesk Manager - Reactive Maintenance For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy.

A renowned private clinic on Harley Street with a very friendly and sociable team of people is looking for a Head of Reception to lead their reception team, and deliver an exceptional patient experience across all front of house areas within the clinic. They are a close knit hardworking team and there is huge scope for progression there as well as fantastic benefits. This role ensures the smooth running of daily reception operations, driving high performance within the team, maintaining consistent standards, and serving as the key link between the reception function and senior management. The Head of Reception will oversee workflow, service delivery, team development, and the professional presentation of the clinic environment. This role requires: Leadership & Team Management • To lead, support, and manage the Reception Team, promoting a high-performance culture., • To hold regular 1:1s, team meetings, and coaching sessions to ensure clarity, communication, and effectiveness., • To provide real-time guidance to the team, ensuring all reception tasks are completed accurately and on schedule., • To support recruitment, onboarding, and ongoing training of team members., • To conduct probation reviews, performance appraisals, and address underperformance confidently and constructively. Operational Excellence • To ensure the reception desk and waiting areas are always calm, organised, and well-presented., • To manage daily operations, ensuring appropriate staffing levels, shift coverage, and adherence to clinic protocols., • To drive efficiency in patient flow, appointment management, waiting room organisation, and communication between clinical teams and reception., • To oversee the maintenance and accuracy of patient records, invoicing, administrative documentation, and compliance with clinic policies. Communication & Coordination • To act as the primary liaison between management and the reception team, ensuring clear, timely communication of updates, changes, and expectations., • To work closely with other departments (Optometry, Surgery, Technicians, Admin, and Management) to ensure seamless coordination and exceptional patient care., • To represent the Reception Team at HOD meetings, raising department issues, suggestions, and improvements. Performance & Service Standards • To drive service excellence, ensuring patients receive a warm, professional experience from arrival to departure., • To monitor team performance, service levels, punctuality, and adherence to clinic standards., • To analyse workflow challenges and implement service improvements or training where necessary., • To maintain and update policies, procedures, checklists, and training resources for the reception function. Personal Attributes • Highly self-motivated and proactive, with the ability to anticipate the needs of the clinic., • Able to manage multiple competing priorities in a high-pressure environment., • Strong understanding of customer behaviour and the ability to adapt communication styles accordingly., • Calm, compassionate, and professional at all times when dealing with patients and colleagues., • Open to change and personal development, with the desire to consistently improve processes and performance. PERSONAL REQUIREMENTS • Minimum 3–4 years' experience in reception or administrative roles, ideally within a medical, clinical, or hospitality environment., • At least 1–2 years of team leadership or supervisory experience., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Competent using databases, email, Word, Excel, and general administrative systems., • Confident problem-solving ability with a calm and solutions-focused mindset., • Professional presentation and patient-facing experience essential. This is a wonderful working environment where you will be supported. There is progression potential and lots of benefits. The salary is around £40-45K (potentially flexible for the right person). We are expecting a high volume of applicants so please send your application ASAP to avoid missing out on this great role.

Are you a data-driven organiser who loves keeping things running smoothly? My Client is looking for an Aftersales Performance Specialist to join a fast-growing automotive team. You’ll play a key role in tracking aftersales performance, managing reports, coordinating meetings, and helping the team spot opportunities to improve. You’ll be at the heart of a growing network, helping the team make smarter, data-backed decisions. Your work will directly influence how efficiently aftersales runs and contribute to the overall success of the business. TITLE : Aftersales Performance Specialist Salary : up to £52,000 + Benefits Sector : Automotive Location: West London Language : English Work style: Office based role Duties: • Keep an eye on aftersales KPIs like customer satisfaction, warranty performance, service revenue, and parts sales., • Collect, manage, and maintain operational data from regional and HQ teams., • Build dashboards, prepare reports, and turn numbers into clear insights., • Organise regular meetings, take notes, track action items, and follow up with the team., • Support the management team with admin tasks, internal reports, and presentation materials., • Identify process bottlenecks and help implement improvements to make things run smoother. Recruitment: • 3+ years of experience in aftersales, operations, data analysis, or business admin., • Strong analytical skills, organised, and comfortable juggling multiple tasks., • Skilled with Excel, PowerPoint, and data visualisation tools (Power BI a plus)., • Detail-oriented, proactive, and able to thrive under pressure., • Team player with a strong sense of responsibility., • Excellent communication skills (Mandarin is a bonus!).

A renowned private clinic on Harley Street with a very friendly and sociable team of people is looking for a Lead Receptionist to lead their reception team, and deliver an exceptional patient experience across all front of house areas within the clinic. They are a close knit hardworking team and there is huge scope for progression there as well as fantastic benefits. This role ensures the smooth running of daily reception operations, driving high performance within the team, maintaining consistent standards, and serving as the key link between the reception function and senior management. The Head of Reception will oversee workflow, service delivery, team development, and the professional presentation of the clinic environment. This role requires: Leadership & Team Management • To lead, support, and manage the Reception Team, promoting a high-performance culture., • To hold regular 1:1s, team meetings, and coaching sessions to ensure clarity, communication, and effectiveness., • To provide real-time guidance to the team, ensuring all reception tasks are completed accurately and on schedule., • To support recruitment, onboarding, and ongoing training of team members., • To conduct probation reviews, performance appraisals, and address underperformance confidently and constructively. Operational Excellence • To ensure the reception desk and waiting areas are always calm, organised, and well-presented., • To manage daily operations, ensuring appropriate staffing levels, shift coverage, and adherence to clinic protocols., • To drive efficiency in patient flow, appointment management, waiting room organisation, and communication between clinical teams and reception., • To oversee the maintenance and accuracy of patient records, invoicing, administrative documentation, and compliance with clinic policies. Communication & Coordination • To act as the primary liaison between management and the reception team, ensuring clear, timely communication of updates, changes, and expectations., • To work closely with other departments (Optometry, Surgery, Technicians, Admin, and Management) to ensure seamless coordination and exceptional patient care., • To represent the Reception Team at HOD meetings, raising department issues, suggestions, and improvements. Performance & Service Standards • To drive service excellence, ensuring patients receive a warm, professional experience from arrival to departure., • To monitor team performance, service levels, punctuality, and adherence to clinic standards., • To analyse workflow challenges and implement service improvements or training where necessary., • To maintain and update policies, procedures, checklists, and training resources for the reception function. Personal Attributes • Highly self-motivated and proactive, with the ability to anticipate the needs of the clinic., • Able to manage multiple competing priorities in a high-pressure environment., • Strong understanding of customer behaviour and the ability to adapt communication styles accordingly., • Calm, compassionate, and professional at all times when dealing with patients and colleagues., • Open to change and personal development, with the desire to consistently improve processes and performance. PERSONAL REQUIREMENTS • Minimum 3–4 years' experience in reception or administrative roles, ideally within a medical, clinical, or hospitality environment., • At least 1–2 years of team leadership or supervisory experience., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Competent using databases, email, Word, Excel, and general administrative systems., • Confident problem-solving ability with a calm and solutions-focused mindset., • Professional presentation and patient-facing experience essential. This is a wonderful working environment where you will be supported. There is progression potential and lots of benefits. The salary is around £40-45K (potentially flexible for the right person). We are expecting a high volume of applicants so please send your application ASAP to avoid missing out on this great role.

About us: At Seraphine, we believe women deserve to feel confident and stylish through every stage of motherhood. Founded in London, we create elevated maternity pieces that blend comfort and contemporary design. Loved by women worldwide, our mission is to make pregnancy fashion aspirational, enjoyable, and effortlessly wearable. Role Purpose We are recruiting for a passionate and enthusiastic Design Assistant to join our in-house Design team. Working in a varied and forward thinking department, we are looking for someone who can add innovative ideas and enthusiasm into design processes and strategy. This is a great opportunity for someone looking to develop their talent within the fashion industry. You will work closely with a creative and talented Senior Designer who will strongly support your development and provide the opportunity to grow your experience across product development. Role Responsibilities: • Supporting the Design Team across all product categories, • Maintaining and updating documentation, ensuring accuracy and attention to detail, • Assisting with the preparation for sign off meetings; organising samples and updating CAD sheets, • Managing daily tasks in line with critical path, • Creating and amending CAD's in Photoshop and Illustrator, as well as print designs/recolours, • Liaising with Buying, Garment Tech, Suppliers & Factories, • Researching relevant trends for shape, print and colour in keeping with the brand, • Creating competitor shop reports, trend flashes and key items, • Keeping up to date with the latest trends via shops, catwalks and social media, to provide insight and recommendations to the team, • Providing consistent and quality admin support to the team, • Assisting in the preparation for photo shoots and attending photoshoots as hands on support where necessary, • Management of lab dips and bulk approvals alongside Buying team, • Assisting designers in development of design briefs and spec packs, • Fabric and trim shopping for in house atelier to ensure efficient running of pattern room, • Continually aiming to develop yourself, asking your Line Manager for support and guidance, • Completing any other duties as reasonably requested by the company to ensure the continuous development of the business, • Working to your own initiative and be able to take responsibility when required by the team Role Requirements: • Fashion design related degree or equivalent industry experience within fashion retail, • Strong Photoshop and Illustrator skills, • Ability to translate trends into a commercial way for the customer, • Previous experience working in a fast paced environment, • Indesign and hand sketching skills, • Adept in technical drawings, • Excellent attention to detail, • Strong communication skills, both written and verbal, • Great organisation skills and the ability to adjust to changes and work flexibly, • Able to multitask whilst producing high quality output and meeting deadlines, • Demonstrate a can-do attitude and resilience, • Self-motivated and eager to learn

🔎 Role: Senior Talent Partner 360 📍 Location: 22 Bishopgates, Liverpool street, we offer 2 days home office! ✉️ Contact: Who are we? 🤝 At Elemed, we recruit the people that get amazing medical technology to patients all over the world. From life saving products such as artificial hearts to innovative cancer fighting radiotherapy machines, the people we place truly change lives and we are proud to be a part of that. Our clients range from startup companies of 5 people, to global corporations with locations all over the world. Today, our focus is roles based in the major European markets like Switzerland, France, Germany, NL and our aim is to become the overall EU market leader in medtech talent management. Elemed is now 10 years old and we are in a seriously exciting time of our journey as we look to scale and grow to meet unprecedented market need. Our recruiting style is focussed on building and converting long term relationships with our candidates and companies, providing excellent candidate and customer experience and nurturing talent, not only when they are looking for a job but throughout their careers. We do this through our unique community led initiatives like Elemed mentoring academy, our podcast, our exclusive Community group and more. 🔸 Your mission As talent partner (360) you will be responsible for creating an exceptional candidate and customer experience with our community. You will be the face of the company towards candidates and customers within your specific market. Your mission will be to win business, build relationships, network, manage client relationships and recruit potential candidates within your market. We strive to be ethical, knowledgeable, and a genuine partner not only to our customers but to our candidates. You will be expected to uphold those values whilst becoming a valued member of our team. This role is targeted, and you are expected to meet those targets. 🔹 Company facing responsibilities • Developing long term relationships and partnerships with clients by building an understanding of their structure, culture, hiring needs and preferences, • Understanding client requirements at both a strategic and tactical level to offer the best business solutions, • Leveraging Elemed solutions across all areas of talent management, having responsibility for pitching, winning business, negotiating new contracts and developing custom proposals in order to best serve our clients’ needs., • Building strong commercial and long-term relationships with clients, • Work collaboratively with other business areas (marketing/delivery) to leverage opportunity and develop joined-up propositions., • To achieve personal KPIs and sales targets, • Training new members of the team, • Be the team’s role model, leading by example and demonstrating what success in recruitment looks like. 🔸Candidate facing responsibilities • You will inherit a warm desk and be responsible for nurturing and developing these relationships, with our talent community, • Running search campaigns both online, on the phone, and by using your own creativity to identify candidates within the market, • (Creative) Headhunting and market mapping (figuring out who works where and who knows who) to establish yourself as the “go-to” talent scout in your market, • Keeping a finger on the pulse of Mergers, Acquisitions, and anything that might lead to movement within the market, headhunting and reaching out to candidates to propose them new opportunities, • Managing contact with candidates; i.e messaging, initial prescreens, through to offer negotiation and start date follow up, • Providing interview coaching, general career advice and proposing other Elemed solutions such as Elemed Mentoring Academy to our talent pool, • Converting target cold candidates to warm candidates within our community, • Using our customised CRM to manage, update, record and document all conversations, candidate records and actions., • To uphold the company’s values and service, • Drive leads through CV profiling, reference checking, candidate interviewing and questioning., • CV preparation and own administration, • Any other relevant ad-hoc duties as required by the Director 🔹Success – how is the role measured? • Number of placements, • New business/development of existing accounts, • Exclusive/retained business, • Fees generated in comparison to targets, • Ratios (CVs to interviews, interviews to placements etc.), • Time to fill, • Candidate & client NPS feedback, • Leads generated 🔸Why join us? • No red tape, no company politics and a fast moving decision making process, • Economic stability - even though we are a small enterprise, we have enough money in the bank to fund our ambitious growth plans., • Flexibility - we believe in playing to everyone’s strengths and shaping the role around your key skills, • Minimal admin - we want as much of your time as possible to be focussed on recruiting and relationship building and we have cut away almost all of the admin side of the job (we have a really cool tech stack to facilitate this), • A chance to really help build something, and have an impact on the future of our business, • A huge opportunity to fast track your career as the team and company grows 💜 Our values FORWARD THINKING - We do things differently. We find creative and innovative solutions for our community. We lead the way. STRIVING FOR EXCELLENCE - We don't settle for average. We work hard to exceed expectations. We are passionate about everything we do. COLLABORATION - We are a team with a common purpose. We share, we support, we celebrate. Collaboration is the key to our success. HONESTY - We believe in transparency and two-way communication. Be straightforward, upfront and supportive. 🔹 What we are looking for This role is perfect for someone who loves the essence of a 360 role and keeping multiple plates spinning. You need to be great at working with people, building relationships and problem solving. If you want to move your relationships from just “well known recruiter” to trusted talent adviser and business partner, this is the role for you. • Honest, upfront and direct communication style, • 3+ years of experience recruiting in a permanent, candidate short, technical market., • Experience covering international/european markets, • 360 Recruitment experience (agency or internal) in the medical device or diagnostics industry with strong existing relationships, • Track record overachieving targets, • Independent, works with urgency, and is a sponge., • Strong search skills: using Linkedin recruiter, advanced Boolean search, headhunting, lead generation, CV stripping, • Consistent placements over minimum of a 1 year period, • Resilient, creative, curious, process driven, and able to build relationships, • Ideal: you speak a second language ✉️ If you are interested in this exciting role, please send your application directly to 📲 Would you like to find out more about our open opportunities? Visit Please note: Only candidates meeting the requirements set out in the role profile above, will be considered in the application process. We spend a lot of time tailor writing our job descriptions to provide as much information as possible to prospective candidates. We’d appreciate if you’d also carefully review the profile and only apply if you meet the requirements set out in the description. 🩺 Elemed is Europe’s leading MedTech technical recruiter. We serve within the Medical device, diagnostic and combination device arena, working with Managers up to VP of Quality and Regulatory. Our team helps medical device experts of today become leaders of tomorrow. At Elemed, we recruit exceptional people that solve regulatory and compliance problems, so patients can have access to safe, innovative and life-changing Medical Devices. • ⚖️ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Contract Type: Self-Employed / Sole Proprietor Location: 60a Station Road, North Harrow, HA2 7SJ (Subject to relocation to Mill Hill or Barnet. Scans also take place at multiple offices across London.) Salary: £30,000/year + performance bonuses Start Date: 5 January 2025 Hours: Monday–Friday, 9:30am–5:00pm ⭐ About StarSmiles Aligners StarSmiles is a direct-to-consumer invisible aligner provider. We scan patients for mild-to-moderate misalignment cases, design treatment plans, and manufacture our own aligners in-house. By eliminating the traditional dentist middleman, we make straightening and whitening more accessible and affordable, while still delivering effective, comprehensive clinical outcomes. Our mission is simple: make confident smiles more accessible without compromising care or quality. Role Overview The Operations Coordinator is a hybrid patient-facing and administrative role, responsible for: This person will also assist the Founder with daily updates, priorities, and operational tasks. Key Responsibilities⭐ 1. Intra-Oral Scanning & Consultations • Perform high-quality intra-oral scans for new and existing patients., • Welcome patients, explain treatment stages, and answer questions clearly and confidently., • Guide patients through pricing, packages, and next steps to assist with conversion., • Upload scans and communicate with the treatment planning team promptly., • Travel for scanning:, • Approx. 3 day trips per month to nearby UK cities (e.g., Birmingham, Leicester) — fully compensated., • Regular London travel to partner offices and clinic spaces (within working hours whenever possible)., • Maintain professionalism, friendliness, and a reassuring patient experience throughout consultations.⭐ 2. Operations & Administrative Coordination, • Send confirmation, reminder, and follow-up emails to patients., • Maintain and update Zoho CRM with all patient details, appointment dates, case statuses, and notes., • Organise and track treatment plans from the planning team; send plans to patients promptly., • Prepare and assemble aligner kits and coordinate shipping or courier arrangements., • Maintain a fully updated calendar of:, • appointments, • scanning days, • impending treatment stages, • aligner delivery timelines, • Respond to patient queries via email, WhatsApp, and phone (email is the primary channel)., • Keep accurate, neat to-do lists and track all outstanding tasks., • Communicate effectively with the Founder and flag any delays, patient concerns, or operational issues.Working Hours & Flexibility, • Standard schedule: Monday–Friday, 9:30am–5:00pm., • Hybrid structure:, • In-person: when scanning or meeting patients., • Work-from-home: for admin tasks on days without scans., • Occasionally, a patient may request a scan outside standard hours (evening/weekend)., • You may take up to 30 days off per year (unpaid, in line with contractor status). Notice Requirements • Provide at least 7 days’ notice for planned time off., • Before going on leave, you must ensure:, • All patients with upcoming appointments are informed., • CRM and booking systems reflect your unavailable dates., • No new appointments can accidentally be booked during your time off., • A clear, written handover list is sent to the Founder.Emergencies & Illness, • StarSmiles is understanding, flexible, and compassionate., • All urgent tasks are completed or delegated., • Treatment planners are informed of any pending approvals., • Any aligner shipments due that week are prepared or reassigned., • £30,000 per year, paid monthly upon invoice., • Performance bonuses related to scanning, conversions, or overall contribution., • After ~8 months, if workload increases and performance is strong, salary may be reviewed and raised to £33,000., • Potential opportunity for share options within 2 years, depending on performance and business growth.Contract & Invoicing, • You will work as a self-employed sole proprietor., • No payroll or employee benefits, as this is a contractor role., • You must file your own taxes; StarSmiles can introduce you to our accountants for guidance.Skills & QualificationsEssential, • Right to work in the UK, • Fluent written and spoken English, • Strong administrative and organisational abilities, • Previous experience in operations, admin, or customer service, • Tech-savvy (email, calendars, spreadsheets, CRM tools), • Friendly, patient, and confident when speaking to patients, • Comfortable with travel for scanningNice to Have, • Experience in dental, orthodontic, or aesthetic environments, • Experience with intra-oral scanning (not required — full training provided), • Warm, personable, and patient, • Extremely organised and detail-oriented, • Independent and self-motivated, • Confident speaking with patients, • Calm under pressure and comfortable multitasking, • Reliable and consistent in follow-ups We care deeply about: • Patient experience, • Quality and accuracy, • Organised workflows After the first 6 months, you will earn significant independence and trust in handling day-to-day operations. We want someone who enjoys working autonomously, communicates clearly, and takes pride in doing things properly. How to Apply Please send the following to : • Your CV, • A short cover letter explaining:, • Why you want to join StarSmiles, • Your availability

Customer Service Administrator | High-End Interiors Brand | London Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team. Responsibilities: • Generating orders and quotations, • Managing the end-to-end order process including providing details regarding dispatch and delivery., • Meeting clients to discuss their brief and requirements, • Working closely with the sales and production teams to ensure a positive customer journey, • Greeting clients, running showroom tours, • Responding to client queries, • Administrative duties What we need to see (essential): • Previous admin experience, • Experience communicating with suppliers and clients, • Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing, • Proactive and enthusiastic attitude, • Excellent communication skills, • A genuine interest in furniture and design What we would like to see (bonus): • Current experience in a Luxury Design or Furniture company, • B2b / B2c exposure would be beneficial Salary: £30,000-£33,000 Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression Start date: ASAP Location: Central London If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested. Follow us on twitter: @HarmonicGroupHQ At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Role Purpose You will design and create beautiful prints that are distinctive to your dedicated brand handwriting. You will have creative and artistic flair with fresh, new and innovative ideas. We are passionate about print and are looking for someone who loves it as much as we do. Role Responsibilities • Creating original and vintage inspired prints both in repeat and as placement artworks engineered to the garment, • Creating unique and commercial colourways from our seasonal palettes, • Preparing print packs for factories to clearly understand, • Researching relevant trends for print and colour in keeping with the brand and customer mind set, • Building and maintain great relationships with Design and Buying teams, • Providing consistent and quality admin support to your line manager, • Working to your own initiative and be able to take responsibility when required, • Continually aiming to develop yourself, asking your Line Manager for support and guidance Role Requirements • Demonstrate a strong knowledge of Photoshop and the ability to put prints into repeat ready for digital and screen printing, • Demonstrate an ability to design trend relevant and commercial prints, • PC/Mac literate - Photoshop, Illustrator, Excel, Word, Adobe Suite, • Inspire by bringing newness with key ideas relevant to the brand. A love of social media trends, influencers and catwalks is a must., • A passion for print from competition, designers, vintage and other inspirational sources, • Previous experience working in a busy retail environment/ student placement, • Broad understanding of current competitive marketplace, • Ability to translate trends into a commercial way for the Love & Roses customer, • Excellent attention to detail, • Strong interpersonal / communication skills and be able to work with the team, • Great organisation skills and the ability to adjust to changes and work flexibly, • Able to multitask whilst producing high quality output and meeting deadlines, • Demonstrate a can-do attitude and resilience, • Self-motivated and eager to learn

Operations Manager – Reactive Maintenance & Voids Based in Westminster £74K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Westminster, overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience • Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients., • IT Literate with good knowledge of Microsoft packages, • Ability to understand client / contract requirements to maximise productivity and measure and improvement, • Excellent written and oral presentation, • Good understanding of H&S legislation, • Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: • You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £74,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

HR Assistant – Part Time (3 days a week) About the role You will play a key part in the full employee lifecycle, from recruitment through to leavers, ensuring people receive a high-quality, friendly and efficient HR service. You’ll work closely with the wider HR team, supporting day-to-day operations and helping to continuously improve how things are done. What you’ll be doing • Handling day-to-day HR administration: maintaining HR records and databases, preparing letters, forms and documentation., • Supporting all stages of the employee lifecycle: onboarding, time off (holiday and sickness), training arrangements, appraisals, performance, and employee relations., • Assisting with monthly payroll administration and being a first point of contact for HR, benefits and routine employment queries., • Co-ordinating recruitment activities: posting job adverts, updating trackers, and arranging interviews and onboarding for new starters., • Maintaining HR systems and preparing routine HR reports as required., • Providing admin support to HR projects and company committees (e.g. wellbeing, mental health first aid, Diversity & Inclusion)., • Strong HR administration skills with excellent attention to detail and the ability to work to strict deadlines., • Self-motivated, energetic and enthusiastic, with a proactive approach and willingness to suggest improvements., • Able to communicate clearly, both verbally and in writing, and to handle confidential information with discretion., • Comfortable using IT packages including Microsoft Word, Excel and HR systems., • Genuine commitment to equality, diversity and mutual respect, and to delivering great customer care., • Experience using LinkedIn or other recruitment platforms., • A relevant HR qualification, e.g. CIPD Level 3 (or working towards it).

This is your opportunity to join a fast-growing, ambitious technology company We’re on a mission to expand rapidly over the next five years, and we want you to grow with us. Marval Software is looking for an experienced PA / Administrative & Sales Support Assistant to join us on a part-time, 6-month contract. This role is ideal for someone with strong PA, secretarial or admin experience, who has also supported sales or commercial teams, and lives locally (Middlesex, Twickenham, Richmond, Kingston). What you’ll be doing: • PA and diary support, • General admin and coordination, • Sales admin, proposals and customer interaction ✅ Part-time, school-hours friendly - 24 hours a week, Monday to Thursday. ✅ Supportive team in a global software business ✅ Ideal for a highly organised, proactive professional

Office Coordinator – Europe Industry: Designer collectible pieces Location: Canary Wharf, London Job type: Full time, permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer collectibles culture. Through global artist development, IP operations, and designer collectible culture evangelism, we have built an integrated platform covering the entire designer collectible value chain. Alongside our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier brands including Disney, Universal Studios, and Sanrio to create art collectibles featuring their iconic characters. POP MART has established a strong presence across key European markets, including the UK, France, Italy, and the Netherlands. As part of our strategic growth initiatives, we are expanding our retail network into additional high-potential markets across Europe, strengthening our brand's position in the region. For more information, please visit our website and LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Gain strong professional experience supporting a full spectrum of office and operational functions, • Work alongside teammates from different cultures in a collaborative and engaging environment, • Receive targeted training on internal systems, office tools, and operations workflows, • Play an active role in supporting the company’s growth across Europe Benefits POP MART offers our employees: • Selected POP MART collectibles as appreciation gifts every month, • Structured bonus/commission scheme aligned with company and individual performance, • Comprehensive training and development programs, • Regular team social events, • Paid rest breaks The Role and Candidate As part of our expanding European operations, we are seeking an Office Coordinator to ensure that our London office operates smoothly, efficiently, and in full alignment with internal and regional standards. You will oversee the day-to-day management of office supplies, equipment, vendor relationships, stock inventory, employee access systems, and administrative processes. You will also support internal and external partners, assist with office moves, and help maintain strong communication with our Headquarters in China. This role is critical in creating a welcoming, organised, and high-performing workspace for our teams, visitors, and external partners. Responsibilities Office Operations & Administration • Manage daily office operations to ensure a clean, organised, and efficient work environment, • Handle office equipment setup, maintenance requests, and troubleshooting with vendors, • Support internal and external office audits when required, • Serve as the main point of contact for HQ in China on administrative and operational matters Inventory, Supplies & Stock Management • Monitor, record, and manage office supplies, consumables, and pantry stock, • Maintain proper inventory tracking systems and ensure minimum stock levels, • Coordinate procurement, supplier evaluations, and price comparisons, • Oversee deliveries, stock allocation, and secure storage Payments, Invoices & Orders • Process invoices, payments, and purchase orders in coordination with Finance, • Track office-related expenses and prepare monthly reports, • Manage vendor contracts, renewals, and onboarding Access, Accounts & Compliance • Manage office access cards, visitor passes, and guest entries, • Handling new employee and departure processes align with Admin team's workflows, • Ensure compliance with internal security, data protection, and building regulations Visitors, Guests & Customer Experience • Welcome and register visitors, partners, and business guests, • Coordinate meeting room bookings, refreshments, and hospitality arrangements, • Support travel logistics when required Office Moves & Vendor Coordination • Assist in planning and executing office moves, expansions, or reorganisation projects, • Maintain strong relationships with internal teams, building management, and external moving agents • Coordinate quotes, schedules, and logistics for relocations Reporting & Documentation • Prepare regular administrative, inventory, and expense reports, • Update internal databases, filing systems, and office documentation, • Support the development of standard operating procedures (SOPs) for office management Event Management • Coordinate internal events, such as team gatherings, celebrations, and seasonal activities, • Manage event budgets, supplier relationships, and logistics, • Ensure event spaces are prepared and aligned with brand standards Key Requirements • Proven experience in office coordination, administration, or operations roles, • Strong organisational and multitasking abilities with excellent attention to detail, • Experience managing inventory, supplies, and vendor relationships, • Confidence in handling invoices, purchase orders, and reporting tools, • Professional communication skills, with the ability to liaise across teams and cultures, • Experience using office systems (e.g., Lark or similar platforms), • Familiarity with coordinating office moves is a strong advantage, • A proactive, solution-oriented mindset and the ability to work independently and collaboratively, • Fluency in English; Mandarin is an advantage but not required Your Application If this opportunity sounds exciting to you, please apply with your updated CV via “Apply Now” or email us at .

Love Luxury is a fast-growing brand renowned for the resale of authentic, high-end designer handbags, jewellery, and timepieces. We cater to an elite clientele that values trust, discretion, and excellence. For over 15 years, Adam and Emily Abraham have built an extensive network of loyal clients who share a deep passion for luxury. As we continue to expand, we’re seeking passionate, driven, and ambitious individuals to join us on our mission - to build lasting trust in luxury by connecting people with authentic pieces, exceptional service, and timeless elegance. Admin Assistant Love Luxury is looking for a highly organised Admin Assistant to support day-to-day operations across sales, logistics, website management, and after-sales. This role is essential to ensuring a seamless luxury experience for our clients and supporting the wider team. What you'll be doing: • Process client orders and contact clients immediately for any missing invoicing or shipping details, • Maintain proactive follow-ups on live leads in coordination with Sales Executives, • Respond to customer enquiries relating to orders, shipments, and documentation, • Monitor all DHL shipments daily, confirm collections and deliveries, and manage after-sales check-ins, • Liaise with DHL to resolve delays, delivery issues, or missing parcels, • Review courier performance and support negotiations on pricing and service, • Review website product listings daily for accuracy in pricing, descriptions, and imagery, • Log and prepare new watches for listing, requesting verification prior to upload, • Conduct competitor price checks and notify relevant team members of sales, • Support authentication administration, including documentation, certificates, and record-keeping, • Prepare purchase agreements, invoices, and ensure all documents are correctly saved and filed, • Support in-store sales during busy periods, • Assist with end-of-day closing duties, paperwork reconciliation, and cross checking all end of day paperwork is complete. What you'll bring: • Highly organised with strong attention to detail, • Confident communicator with a professional manner, • Comfortable working in a fast-paced luxury environment, • Proactive, reliable, and able to manage multiple priorities, • Minimum 1 year administrative experience. Please note, we only accept applications via LinkedIn and Indeed - any calls made to our sales team will be transferred back to the application. At Love Luxury, we are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where every team member is valued, respected, and empowered to thrive — regardless of background, nationality, or identity. Due to the large number of applications, our team endeavours to respond within one week.

As a Operations Executive, you’ll be the unsung hero behind the scenes, ensuring our clients' holidays go off without a hitch. You’ll handle a variety of admin tasks, from cross checking bookings to preparing travel documents and resolving issues. No two days are the same, so adaptability and a keen eye for detail are key. This is an exciting opportunity to join our growing Client Care Team as we celebrate our 12th year of crafting unforgettable journeys. Whether you’re ensuring the client has all their final documents for their dream trip or liaising with suppliers to iron out the details, you’ll play a vital role in delivering exceptional service. Key Responsibilities Booking Support: Cross-checking bookings and invoices against travel itineraries. Work closely with sales consultants to resolve booking confirmation issues. Ticketing flight and handle airline schedule changes. Client and Supplier Interaction: Respond to holiday-related queries from clients and agents via email. Liaise with suppliers and partners to ensure all final travel arrangements are correct and in place. Documentation and Systems: Prepare and send travel documents at the time of booking and before travel. Help maintain accurate product details and rates in the booking system. Maintain your knowledge of all systems within the business to keep up to date on the best ways to support your Sales Team colleagues and clients alike. General Admin: Handle varied administrative tasks as needed to support the team. Pay meticulous attention to detail in every aspect of your work. About You You’re the perfect fit if you: · Have experience in Latin American travel industry and understand the intricacies of the continent. · Are passionate about delivering exceptional customer care and building genuine relationships with clients. · Pay close attention to detail and thrive on accuracy in all aspects of your work. · Are adaptable and comfortable with taking on a wide variety of tasks as they arise. · Can proactively anticipate needs, staying one step ahead to ensure a smooth experience for both our clients and your team members. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home and currently the majority of the team choose to work from home on those days. The hours are 42.5 per week, predominantly Monday-Friday. Shifts during the week will be 9am – 5:30pm, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Day in the Life of an Client Care Executive 9:00 : Grab your coffee and start the day by checking emails. You’ll respond to client queries, finalise bookings, and handle any urgent requests from suppliers. 9;15: Time to check in with the team! Let’s share our top focuses for the day, share any updates, discuss priorities, and highlight any challenges your team could support you with. 10:30 : Handle flight schedule changes or manage airline queues, ensuring every client’s journey stays on track. 12:00 : Confirm travel arrangements and cross-check invoices with itineraries. Any discrepancies? You’ll work with the sales consultant to resolve them quickly. 13:00 : Lunch break! Whether it’s catching up with colleagues in the Rainforest Room or taking a stroll, recharge for the afternoon. 14:00: Prepare travel documents for upcoming client trips. This might involve double-checking flight details or liaising with suppliers to confirm arrangements. 15:30: Update the booking system with new rates or product details, keeping everything accurate and up to date. 16:30: Wrap up the day by tackling any last-minute admin tasks, updating your to-do list, and reflecting on the small wins that made a difference for clients and colleagues. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs.

Customer Service Careers with Purpose! Is it time to join a business that invests in you? Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation ( Salary increase from 1st April to £31,833 ) Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move. Why You’ll Love Working Here • Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life., • Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one., • Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working., • Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development. What You’ll Be Doing • Managing customer orders and quotes, • Updating customers and internal systems, • Collaborating with internal and external teams, • Handling inbound calls and general admin Who We’re Looking For • Excellent communicator with a passion for customer service, • Experience in a customer support role, • Confident using CRM systems and Outlook, • A team player with great interpersonal skills, • Able to commute to Watford for training Benefits That Go Beyond the Basics • Starting salary: £30,609 per annum, • Annual pay rise every April, • Bonus schemes, • Salary sacrifice car leasing and electric car charging, • Private medical benefits, • Increasing annual leave with service, • Generous pension contributions, • Retail discounts and financial services perks, • Company share schemes, • Death in service cover, • Free shuttle bus from Watford Junction to Croxley Business Park, • On-site parking Location Perks Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line). This opportunity will remain open until all roles are filled. Our friendly consultant Caroline Johnstone is here to support your application and answer any questions you may have.

Pharmacy Field Sales Specialist - Southeast, UK Own your territory. Elevate brands. Make every call count. Bring your commercial edge and customer passion to a role where you’ll drive sales cycle objectives—from transfer orders and distribution to point‑of‑sale, detailing, and merchandising. You’ll plan a smart, efficient journey, educate pharmacy teams, and turn insights into action to hit KPIs every single cycle. What you’ll do • Win the day, every day: Maximise sales through structured call plans, high‑quality selling calls, and well‑built orders., • Educate & influence: Train pharmacy counter assistants and pharmacists on product features & benefits to boost recommendations., • Work smart with data: Capture activity in Field Strike daily, analyse territory trends, and feed back clear recommendations., • Stay compliant: Act in line with Pharmacovigilance policies and complete admin accurately—every time., • Grow the patch: Spot local opportunities, develop new business, and keep comms flowing with line management and sales support. What you’ll bring • B2B sales experience (FMCG or Health & Beauty preferred) and strong CRM habits., • Confident storytelling of features/benefits at all levels; PowerPoint fluency for impactful customer presentations., • Target ownership: review, analyse, and execute against KPIs; manage your time and journey plan like a pro., • Solid industry knowledge plus a good standard of education (including Maths & English). Why this role? • Autonomy + accountability: The freedom to run your territory—backed by clear KPIs and supportive leadership., • Real impact: Your education, merchandising and detailing directly move the needle on brand visibility and sales. Apply today and start winning your territory.

London - Hybrid - £55k-£60k Basic salary Role Purpose As a strategic and analytical Revenue Operations Manager, you will play a key role in aligning our new business, marketing, and customer success operations to drive scalable growth and optimize revenue performance. This role is ideal for someone who thrives at the intersection of data, process, and strategy. We are seeking a highly analytical and detail-oriented Revenue Operations Analyst to join our growing team. This is a critical role that will own the engine of our revenue organisation. You will be responsible for two core functions: • Salesforce Data Integrity: Ensuring our Salesforce data is clean, accurate, and a reliable source of truth for the entire company. Key Responsibilities Salesforce & Data Management • Serve as a primary administrator for our Salesforce Sales Cloud instance., • Manage all aspects of data integrity, including data cleansing, de-duplication, and enrichment., • Proactively audit and monitor data quality, implementing validation rules and processes to maintain hygiene., • Manage user profiles, roles, permissions, fields, and other configurations., • Troubleshoot Salesforce issues for users, providing prompt and helpful support., • Assist in managing the integration of our GTM tech stack with Salesforce (e.g., marketing automation, sales engagement tools). Analytics & Reporting • Design, build, and maintain all key sales reports and dashboards in Salesforce and our Business Intelligence (BI) tools., • Analyse and report on key revenue metrics, including pipeline health, funnel conversion rates, sales velocity, and rep performance., • Track core KPIs such as ARR, Churn Rate, Net Revenue Retention (NRR), and Customer Acquisition Cost (CAC)., • Develop and manage sales forecasting models in collaboration with sales leadership and finance., • Conduct ad-hoc analysis to answer strategic questions from leadership (e.g., "Why is our win rate down?" or "Which lead sources provide the highest-value deals?")., • Present findings in a clear, concise, and actionable format to stakeholders across the business. Forecasting & Planning • Support quarterly and annual revenue planning with data-driven models and scenarios., • Help drive accountability through KPI tracking and regular business reviews. Qualifications & Skills Required: • 2-4+ years of experience in a Revenue Operations, Sales Operations, or Business Analyst role., • Expert-level proficiency in Salesforce (Sales Cloud), especially with reporting, dashboards, data management (Data Loader), and workflows., • Proven experience with BI tools (e.g., Tableau, Power BI, Looker, etc.) for building and maintaining dashboards., • Advanced data analysis skills with the ability to analyse complex datasets, identify trends, and provide actionable insights., • Strong Excel / Google Sheets skills (e.g., pivot tables, VLOOKUP, complex formulas)., • Excellent communication skills, with the ability to explain complex data to non-technical audiences., • Extreme attention to detail and a passion for data accuracy., • A proactive, problem-solving attitude and the ability to manage multiple priorities independently. Desirable (Nice-to-Have): • Salesforce Administrator Certification (Admin or Advanced Admin)., • Basic understanding of SQL., • Experience in a B2B SaaS or developer-focused company., • Familiarity with the broader sales/marketing tech stack (e.g., HubSpot, Marketo, Outreach, SalesLoft). Personal Attributes • Hands-on, resourceful, and proactive — able to thrive in a fast-paced growth company, • Comfortable balancing high-level strategy with tactical execution, • Excellent communicator, both written and verbal, • Strong commercial acumen and results-driven mindset, • Collaborative leader who enjoys working closely with New Business, Customer Success, Marketing, and leadership, • Enthusiastic about technology and developer tools What We Offer • Opportunity to join a market-leading, fast-growing global tech company, • Competitive salary and benefits package:, • o Private health insurance, • o Gym membership, • Hybrid working model with a vibrant London office (3 days per week in-office), • A collaborative and inclusive culture where your ideas can make a global impact

Join a much-loved, ethical brand in the beauty, skincare and wellness sector as an Assistant Store Manager. If you’re passionate about people, products and creating exceptional customer experiences, this is your chance to shine. The Role As Assistant Store Manager, you’ll support the Store Manager in the daily running of the store, inspiring your team to deliver a truly high-touch customer experience and meet commercial goals. You’ll bring energy, motivation and leadership to help your team – and the store – thrive. Key responsibilities: • Lead, coach and inspire the team to deliver outstanding customer service, • Drive performance to achieve KPIs and grow customer loyalty, • Demonstrate and promote products, from mini-facials to arm massages, • Support smooth store operations and ensure high standards of presentation, • Build genuine connections with customers, creating a welcoming environment, • Use your office and organisational skills to support day-to-day admin and reporting How You’ll Shine You’re an experienced Assistant Manager – or ready to take the next exciting step – with a passion for beauty, skincare and wellbeing. You’ll have: • A collaborative, upbeat attitude and a natural flair for motivating others, • Excellent communication and listening skills, • Confidence in product demonstration and customer engagement, • Strong attention to detail and sound numeracy skills, • Flexibility to work a variety of hours as needed

Sales Assistant - Entry Level - New Year Starts! - Central London Are you looking for personal and professional development in a new career sector? Our client could have the opportunity for you! Due to recent growth our client is now recruiting for people to join their successful sales, marketing and customer service company in London. They are one of an award winning global organisation representing some of the biggest clients in the industry. This means they need enthusiastic and confident people with ambition and a drive to learn to help with increased client demand. No experience is required!! They provide full sales and product coaching for everybody in their team, however, any experience in a customer facing role may be an advantage. (Retail, Hospitality, Bar work, Warehouse, Sales, Sales Assistant Customer Service, Call Centre etc). They are looking for people who are; • Well presented, • Confident in customer service, • Team player, • Self motivated On top of this they can offer you; • Travel opportunities, nationally and internationally, • A busy social calendar, • Weekly Pay: A day rate plus commission-based earnings, or a commission-only structure., • Fun, fast paced and supportive environment To apply for the role follow the online application process. If successful you will then receive an email or phone call regarding appointments. You will be representing clients in event environments within the London area this could be the ideal self-employed opportunity for people looking to start a successful career in a competitive industry. Our client welcomes recent graduates, those looking to start their career in sales or individuals who have come from backgrounds in: Sales, Call Centre, Retail, Waiter, Waitress, Bar Work, Field Sales, Admin, Receptionist, Telesales. This role is not suitable for candidates still in education (school/College/University), or current international students, due to availability, our client is seeking candidates that can work 4/5 full days per week (between Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

About REAL Consulting • We operate almost exclusively with retail, consumer goods, fashion, luxury, travel, and leisure players, and relevant private equity and investment funds on value creation plans, commercial due diligence, and transformation programmes., • Our work is customer-centric, execution and value-delivery focused – we embed with client teams, transfer capability, and make change happen from P&L to Org to Tech landscape. We don’t hand over a slide deck and walk away. The Opportunity • We are building a community of independent commercial transformation consultants to join live projects across the UK., • You will lead end-to-end commercial transformation initiatives – from defining the growth levers, to enabling the client team to deliver them – across digital, marketing, brand, price & promotion, media, CRM, e-commerce, and beyond., • You will work closely with senior stakeholders, as well as train and upskill client teams, and ensure that commercial strategy is not just written, but lived in the business. What You’ll Work On REAL’s projects span the full spectrum of commercial levers, including: • Digital & eCommerce: online trade, customer journeys, digital channel optimisation, performance media, • Brand & Marketing: brand positioning, customer segmentation, campaign planning, marketing investment effectiveness, • Pricing & Promotion: price architecture, promotional strategy, revenue management, design-to-value and gross margin management, • Media & CRM: paid media strategy, measurement frameworks, personalised CRM programs, Marketing Mix Modelling, • Go-to-Market, Trade & Omnichannel: retail operations, customer experience, merchandising, • Data & Insights: marketing mix modelling, customer analytics, decision-support dashboards, Customer Data Platform build, • Organisational Enablers: team design, capability building, HR and tech implications of large-scale commercial change Who We’re Looking For This is not for career consultants who have never delivered in industry. You must have: • 7–20 years of experience with a mix of top-tier or second-tier consulting (BCG, Bain, McKinsey, OC&C, Simon-Kucher, etc.) and ideally senior client-side commercial roles, • Proven hands-on leadership of commercial transformation programmes – from strategy through to measurable delivery, • Direct-to-consumer experience (retail/consumer preferred, but travel, leisure, and other D2C industries welcome), • Strong capability in at least one core commercial discipline (digital, brand, pricing, media, CRM, data) with ideally ability to work cross-functionally, • Ability to embed with client teams, build trust quickly, and upskill them while delivering results, • UK-based (or EU with UK work rights) with willingness to work hybrid and travel to client sites Why Join REAL’s Network • Access to live, high-profile projects with notorious clients, • Work alongside former top-tier consultants and senior industry leaders, • Be part of a network built for execution – same calibre as big firms, but with real impact and client immersion, • Flexible engagement models, competitive day rates, and opportunities for longer-term roles with clients or REAL, • Minimal bureaucracy – focus on delivery, not admin How to Apply If you meet the criteria and want to deliver commercial transformation that sticks, please send your CV and a short summary of your most relevant project experience to .

We are working exlcusively with our client to find an Account Executive. About: Our client is a fast-growing SaaS company helping UK businesses manage and expense electric vehicle charging more efficiently. Their platform automates the charging reimbursement process - covering both home and public charging - to cut costs, save admin time, and support sustainability goals. With strong growth driven by founder-led sales and new partnerships, they’ve recently secured £1.6M in funding and are now looking for an Account Executive to join the team and help scale their B2B offering across the UK. Key Highlights: • Strong founder with a relevant background across both academia and industry., • £350k ARR with zero customer churn over the past 18 months; £50k ARR from the direct channel., • £10k average contract value, with the typical client operating a fleet of around 75 vehicles., • Rapidly growing market - over 60% of new electric vehicles in the UK are bought for business fleets., • Clear, measurable ROI: up to 10x energy cost savings, improved employee experience, reduced downtime, and strong support for carbon initiatives., • Well-defined target verticals including public sector, construction, healthcare, facilities management, delivery, and housing., • Champions typically include Fleet Managers who understand the operational challenges they’re solving., • 12-person team with three in the commercial function., • 2-4 month sales cycle., • Robust product roadmap focused on expanding functionality and customer value., • Recently closed a £1.6M seed round, providing a strong runway for growth., • Achievable target of £350k ARR., • Hybrid working model - 2 days per week in London., • £60k - £70k base salary + £50k OTE, plus additional benefits. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Outbound lead generation consisting of cold calling, email, LinkedIn outreach and other methods to drive new business conversations., • Developing champions with Fleet Managers within your prospect accounts and multi-threading effectively to reach key decision makers who ultimately own the budget., • Consulting with clients to understand their needs and designing compelling proposals that communicate value., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • At least 18 months of experience closing new business with an early-stage SaaS company., • Fanatical about prospecting and are willing to get stuck to generate your own pipeline., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating multiple departments - deals here are likely to include Fleet Managers and C-level operations., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate the financial value through software centred around reduced admin burden and how this will impact behaviours., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick-learner with a willingness to understand the specifics of their market. Benefits: • Salary from £60k - £70k base + £50k OTE., • Hybrid working - 2 days per week in London., • Progression based on merit., • Up to 45% savings on an EV through salary sacrifice options., • Highly supportive company culture.

About Persistent: We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 14 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. About Position and details: • Role: DB2 DBA, • Location: Harbour Exchange Square, London, • Mode: Hybrid(2 to 3 days to office), • Experience: 6 to 15 years, • 7+ years of experience as a DB2 Database Administrator involved in Development, Enhancements and Production Support., • Certified IBM DB2 DBA or equivalent experience., • Having hands-on experience in DBA activities like Implementing Data Maintenance, Authorization and privileges for DB2 access, Regular Backup and Recovery Activities., • Experience in operational 24x7 support, best practice trouble shooting, monitoring, and maintenance., • Result oriented, Customer focused with healthy relationship with team members. Operating Systems: Windows XP, Linux, AIX and AWS ec2 Database: DB2 on open systems Database Tools:db2top, db2advise, db2pd, db2dart, db2look, db2support, SPUFI, QMF, QREP DB2 Admin tool, Log analyzer. Roles & Responsibilities: • Providing 24/7 Production support., • Providing solutions to application teams., • Working on both logical and physical partitioning databases., • Data refresh in Development regions., • Involved in DB2 V10 upgrade, • Involved in Quarterly Disaster Recovery activity., • Restorations of database and Redirect restorations., • Responsible for DB backups and Recovery in both stand alone and DPF environments., • Creating various db2 objects like databases, tablespaces, tables, views and indexes etc., • Configuring HADR between servers., • Supporting various windows applications in State Farm like Philbert, WinSQL and NLP etc., • Involved in Disaster Recovery exercise., • Cataloging mainframe databases in open systems to make the mainframe databases available to open systems users., • Resolving user issues related to database., • Granting access to users and revoking it from users., • Monitoring Tools: top, db2top, db2pd, snapshots etc., • Working with partitioned tables, Materialized query tables and views., • Performing restorations frequently on basis of business requirements., • Table space level backups and restorations based on business requirement., • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager., • Working with Q Replication., • Incident management and change management using HPSM Benefits: • Competitive salary and benefits package, • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications., • Opportunity to work with cutting-edge technologies., • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards, • Annual health check-ups “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Senior Product Manager - Insurance experience OUTSIDE IR35 Policy Admin and Broking Systems They are seeking a Senior Product Manager to lead the transformation project and focus on customer and sales advisor needs to prioritise feature and functionality roadmaps to drive business growth. Key Responsibilities • Work closely with teams across the organisation to understand business performance, set product and technology strategy and drive business growth. Product in our context is defined as the both the end to end internal systems across a sales advisors workflow, policy admin and broking systems, and the experience the customer receives across apps, voice and other channels., • Partner with enterprise architect and other technology SMES as they define the architecture blueprint. Define the goals, business capabilities and ensure the roadmap aligned to business and financial goals to drive growth, • Understand local customer and market needs to drive roadmap and strategy by being the voice of the customer, • Plan and implement the architectural roadmap and tech backlog to improve the customer and sales advisor experience, • Assess the customer and sales advisor experience in identifying requirements that will be translated into the streamlined backlog for software delivery, • Voice of the advisor: Translates advisor pain-points into tech delivery to ensure seamless workflow for advisors across the branches, • Lead workstreams to include analytics, customer discovery, market analysis and competitive benchmarking to drive data driven decisions on features, functionality and sales plans, • Collaborate with cross functional teams to define product requirements, user stories and user flows. Ensure a user/ customer centric approach to software development Key Skills • Knowledge and strong experience in the multi-channel digital experience space, • Extensive experience in a product management role, • Experience of product and software engineering practices and software development, • Experience in defining and delivering software platforms and features on consumer facing products across operating systems and applications, • Extensive experience working cross functionally with Engineering, UX/UI, sales, finance and other stakeholders, • Data driven and commercial with experience breaking down and solving complex problems Please apply!

Venn Group are working with a local authority in London to recruit an Interim Infrastructure Operations Manager. The post-holder will assume full accountability for the stability, availability, and optimisation of the Council’s Hybrid Cloud Infrastructure (Azure/Windows Server), WAN (Fortigate/Cisco), and Service Desk functions. This role will be responsible for providing expert operational leadership during a critical period of transformation, tasked with the insourcing of IT services from external providers to an internal operating model. The Infrastructure Ops Manager will implement rigorous ITIL processes, establish a FinOps culture to control cloud expenditure, and lead on infrastructural compliance. This is a technical leadership role requiring hands-on expertise in navigating legacy environments to build a transparent, documented, and resilient IT estate. IR35 Status: Inside IR35 Rate: Negotiable DOE Length: 6 months initial Onsite: 2 days onsite minimum per week Responsibilities: • Lead the forensic discovery of the IT estate from the incumbent supplier. utilise automated scanning and traffic analysis to map undocumented dependencies, assets, and service flows, • Execute a safe and secure transition of services (Service Desk, Infrastructure Support, Network Management) from the outsourced provider to the Council, minimising impact on frontline public services., • Rigorously enforce contract exit clauses, ensuring full knowledge transfer, password handover, and data repatriation, • Lead, mentor, and integrate a hybrid team of TUPE-transferred staff, contractors, and permanent council employees, • Oversee the Council’s Azure tenant, ensuring best practice configuration of Landing Zones, Subscriptions, and Resource Groups. Drive the modernisation of IaaS workloads toward PaaS where appropriate, • Take ownership of the perimeter and internal network security. specific responsibility for the configuration and optimisation of Fortigate Firewalls, SD-WAN interconnects, and switching fabric to support a flexible, hybrid workforce, • Manage the lifecycle of the Microsoft stack, including Windows Server (2012-2022), Hyper-V/VMware clusters, and the M365 collaboration suite (Teams, Exchange, SharePoint). Ensure rigorous patch management and version control, • Validation of backup and recovery capabilities (Azure Site Recovery/Backup). Schedule and execute DR tests to prove RTO/RPO targets can be met, • Implement a FinOps framework to provide granular visibility of cloud spend, • Proactively identify and remediate inefficient spend (e.g., unattached disks, over-provisioned VMs, non-reserved instances), • Manage ongoing relationships with hardware, software, and connectivity vendors, ensuring value for money and strict SLA adherence, • Design and embed ITIL practices for Incident, Problem, Request, and Change Management. Establish a functional Change Advisory Board to govern risk., • Drive improvements in First Contact Resolution (FCR) and Customer Satisfaction (CSAT) at the Service Desk level. Shift the focus from "ticket volume" to "user experience”, • Enforce a "Documentation First" policy. Create a comprehensive Knowledge Base and Standard Operating Procedure library to eliminate "key person dependencies”, • Lead the implementation of infrastructural controls required for ISO 27001 certification, • Ensure rigorous access control, asset management, and physical security practices are documented and audited, • Establish the foundational infrastructure governance for Artificial Intelligence. Ensure that compute resources and data storage mechanisms are compliant with the emerging ISO 42001 standard, paving the way for ethical AI adoption, • Act as the primary interface for internal and external IT audits, providing evidence of control effectiveness Experience and Skills: • 5 years in a senior infrastructure management role (ideally local gov or public sector), • Proven track record of leading Insourcing/Transition projects, • Experience managing hybrid estates (Azure + On-Premise), • Azure: Deep understanding of subscriptions, networking (VNETs/ExpressRoute), and cost management, • Networking: Hands-on experience with Fortigate firewalls and SD-WAN, • Microsoft: Expert knowledge of Windows Server, Active Directory, and M365 admin, • FinOps: Ability to analyse cloud bills and implement cost-saving measures, • ITIL: Practitioner/Manager level understanding of Service Management, • ISO Standards: Practical experience implementing ISO 27001 controls To be considered for this position and for further information on this and other roles please apply with an updated CV.

Junior Service Desk Analyst / Systems Administrator – London - 365, Azure AD Comp: £40K - £45K + Bonus + Bens Location: EC3 We’re looking for a Junior Analyst / Sys Admin to join the enterprise InfraSec team of an asset manager in the city. From day one, you’ll support and maintain critical systems across a wide range of technologies, helping to ensure that their infrastructure remains secure, resilient and efficient. This is a junior role so experience wise, we’re looking for someone with 1 - 2yrs experience, no more than that. Also, whilst technical ability is obviously important, we are looking for someone who is sharp, resourceful, and genuinely enjoys supporting users. They should have a strong passion for infrastructure, security, and networks, with the ambition to grow into a senior team member over time. The ideal candidate is self-motivated, takes strong initiative, and is always seeking opportunities to improve the environment by identifying inefficiencies or implementing automation/scripting to resolve them. Candidate Profile • A bright, motivated individual with a passion for technology, • Experience in an IT support or Service Desk role, • Experience of M365, Azure AD, SharePoint, Citrix, • Any exposure to InTune, ServiceNow, JIRA, PowerShell, Identity/Access Management would be beneficial, • Enthusiastic about using technology and creative thinking to solve complex problems, • Strong customer service and communication skills, with a methodical approach to troubleshooting If you want to work in challenging yet highly rewarding environment with lots of smart people and where you’ll learn a lot and be supported along the way, then this is for you. No VISA sponsorship available.

Onsite Support Engineer - Senior Second Line • Up to £45,000 + Bonus, • London City, • Onsite My customer are an tier 1 award winning IT Managed Service Provider who are looking for an experienced, customer-focused Support Engineer to deliver high-quality on-site and desk-side support across several professional, fast-paced client environments, primarily within the financial sector. Responsibilities: • Provide onsite and remote support, incident resolution, and routine client visits., • Manage tickets end-to-end and maintain accurate documentation., • Troubleshoot complex issues across Office 365, Azure, Active Directory, Windows Server, networking, and end-user devices., • Support office moves, device builds, upgrades, AV setups, and general hardware tasks., • Monitor systems, respond to alerts, and escalate when required., • Deliver clear communication to senior stakeholders and ensure SLA compliance., • Assist with starters/leavers, MFDs, telephony, and specialist equipment., • Promote cyber awareness and maintain strong service quality across all client sites. Skills: • 5+ years’ experience in a similar onsite/field or senior support role., • Strong background in Microsoft technologies: O365, EMS, SharePoint, Azure, AD, Windows Server/OS., • Experience with cloud admin and process automation., • Excellent troubleshooting, communication, and stakeholder-facing skills., • Comfortable in a fast-paced, customer-driven environment., • Bonus skills: LAN/switching/AP support, Bloomberg/OMS/PMS, MacOS/JAMF, Google Cloud. If you're a proactive engineer who thrives in dynamic environments and enjoys supporting high-level users across multiple sites, I would love to hear from you.

We are seeking a skilled End User Support Engineer with expertise in Google Workspace to provide technical assistance and ensure seamless productivity for our employees. This role involves troubleshooting, configuring, and optimising Google Workspace applications, while delivering exceptional customer service and maintaining high standards of operational efficiency. • Salary: £45,000 - £50,000 + bonus + benefits based on experience, • SC cleared (or prepared to go through clearance), • Onsite requirement at Central London Office Tuesday to Thursday, Remote working from home Monday & Friday 08:30 – 17:30 Key Responsibilities Technical Support: • Provide Level 1, 2 & 3 technical support for Google Workspace environment (Gmail, Drive, Docs, Sheets, Meet, Calendar, etc.)., • Diagnose and resolve issues related to user accounts, permissions, and integrations., • Assist with email routing, security settings, and compliance configurations., • Proficient in diagnosing issues with both Mac (OS & iOS) & PC devices User Assistance & Training: • Guide end users on best practices for Workspace tools., • Conduct robust onboarding and offboarding sessions and activities., • Develop and deliver training materials or sessions to improve adoption and productivity. Administration & Maintenance: • Manage user provisioning, group policies, and organisational units in Google Admin Console., • Monitor system health and security alerts; implement corrective actions., • Support mobile device management (MDM) and Single Sign-On (SSO) integrations. Collaboration & Documentation: • Work closely with IT teams to escalate and resolve complex issues., • Maintain accurate documentation of processes, troubleshooting steps, and knowledge base articles. Incident Management: • Log and Track User Incidents, Accurately document and categorise user-reported issues in the ticketing system., • Provide timely resolution for technical Incidents & problems related to hardware, software, or network issues., • When necessary, escalate complex issues to higher-tier support or specialised teams., • Ensure that incidents are resolved efficiently and confirm that users are satisfied before closing tickets. The solution should be clearly documented in the ticket, along with a link to any KB articles. Hardware Support and Maintenance: • Install, configure, and deploy workstations, laptops, printers, phones, and other end-user devices., • Diagnose and resolve hardware issues, including problems with peripherals, malfunctioning systems, or defective components., • Able to perform regular patching, system updates, proactive maintenance and performance tuning across supported endpoints and infrastructure., • Supporting AV equipment for conferencing (Logitech & Yealink) Software Support: • Set up new software applications or assist with upgrades and patches to ensure users have access to the latest versions of critical software., • Resolve software malfunctions, crashes, or compatibility issues with operating systems, applications, or user configurations., • License Management, tracking software licenses and ensure compliance with licensing agreements, renewing or allocating licenses as necessary. Network and Connectivity Support: • Capability to diagnose and resolve network connectivity issues, including LAN, Wi-Fi, VPN, and other network-related problems., • Ensure remote workers have proper access to company resources, including VPN setup, remote desktop tools, and cloud-based systems., • Provide expert assistance with setup, optimisation and ongoing management of modern cloud based infrastructure (PaaS & IaaS environments), • Proficient in troubleshooting issues related to network printers, shared drives, and other shared IT resources. User Account and Access Management: • Competent in Setting up new user accounts, assigning appropriate permissions and ensuring users have the correct access to systems and tools. Required Skills & Qualifications • Proven experience supporting Google Workspace in a corporate environment., • Strong understanding of Google Admin Console, user management, and security settings. Google Workspace Administrator Certification (Associate Level)., • Salesforce Certified Slack Administrator, • Airtable Administrator Certification, • Proficient in supporting both Mac (70%) & PC (30%), • Familiarity with identity management, SSO, and MDM solutions., • Knowledge of ITIL processes and ticketing systems (e.g.,Jira, JumpCloud)., • Excellent problem-solving skills and ability to work under pressure., • Strong communication and customer service skills. Preferred: • Experience with scripting (e.g., Google Apps Script, PowerShell, or Python)., • M365 administrator experience Key Attributes • Customer-focused mindset with a proactive approach., • Ability to work independently and as part of a team., • Strong organisational skills and attention to detail. Equal Opportunity Statement We are committed to diversity and inclusivity.

WHO WE ARE: AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO: The Cover Technicians primary function is to provide AV Support across various client campus sites providing backfill coverage for sick and holiday leave. The position involves a high degree of exposure to our customers and key client stakeholders The Cover Technicians responsibilities include but are not limited to: • Covering the permanently placed Onsite Staff holiday, sickness and absence leave., • Supporting the requirements of the client site in which placed with by providing basic maintenance support of Audio Visual and Video Conferencing equipment and systems onsite., • Provide AV/VC support to our clients, their staff and external clients., • Set up, operate and maintain AV/VC equipment., • Adaptable to working as part of a permanent based AV team or working on a lone site independently., • Supporting end users as requested by the Client., • Event support including set up and operation of PA systems, VC System, projection systems etc. This could be in small Event environments or full auditorium setups., • Cross-trains with other members of the team to ensure a seamless delivery of services and support to our clients., • Any admin processing that may be required. WHAT WE’RE LOOKING FOR: • Ability to operate Videoconference hardware (Cisco, Webex, Poly etc) and to troubleshoot any potential issues relating to audio feedback, no video etc., • Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX etc)., • Intermediate IT knowledge., • Maturity, especially when under pressure and being able to maintain excellence in Customer Service with clients of all seniority levels., • Excellent organisational and time management skills. The nature of this role involves last minute requests and as such, flexibility is also a key attribute., • Ability to impart knowledge to those less skilled., • Adaptability to work in unfamiliar surroundings., • To work well as part of a small team or on your own., • Excellent verbal and written communication skills. Additional information: • Be organised and flexible with the ability to approach different types of tasks during the working day., • Be available and flexible to work overtime if required., • Reliable, conscientious character who takes pride in what they do and completing tasks on time., • Willing to undertake training and examinations to improve their technical knowledge., • Avixa CTS certification would be advantageous. WHY YOU’LL LIKE WORKING HERE: • Medical benefits., • 25 days paid holidays., • Enjoyable and dynamic company culture., • Training and professional development opportunities. MORE ABOUT US: AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

🚀 Senior Software Engineer – Full Stack ⚙️ TypeScript, React, Node 📍 London | Hybrid (3-days per week) 💰 up to £100K + Equity We’re partnering with a fast growing London founded scale up that is transforming how companies manage and empower their people. Their intuitive integration rich platform replaces outdated HR systems with a single beautifully designed hub, helping HR, Finance and IT teams save time, reduce admin and focus on what really matters. Backed by top tier investors and already trusted by a global customer base, they are now expanding their engineering team with several Senior Full Stack Software Engineers to help take their product to the next level. The Role As a Senior Software Engineer, you will: ✨ Design, build and deliver impactful new features using TypeScript, React, Node etc. 🏗️ Play a key role in shaping system architecture for scalability, reliability and performance 🤝 Collaborate closely with Product and Design to create user friendly, high quality experiences 📈 Champion engineering best practices and mentor others in the team About You You will thrive here if you: 💻 Have strong full stack engineering experience and enjoy working across the product 🧠 Can make thoughtful architectural decisions in a scaling environment 🗣️ Are comfortable working closely with stakeholders across teams to solve complex problems 🎨 Care about crafting software that balances powerful functionality with excellent usability What’s on Offer 💷 Competitive salary (up to £100K) and meaningful equity in a high growth company 🏢 Hybrid working model with a central London office (3-days with ad hoc flex) 🌍 A mission driven environment where your work directly impacts customers worldwide 🤝 Collaborative design driven culture that values ownership quality and curiosity If you're a Senior Software Engineer with strong TypeScript, React and Node experience, looking for a challenge in a start-up ready to scale then please apply.

Why Ballpoint Ballpoint is a fast-scaling, strategy-led creative and marketing science agency built for consumer brands who want to grow fast and grow properly. We combine creative, data, and experimentation to help cool brands kill their competition. As a team, we’re made up of people at the top of their game, all with exceptional experience and a strong track record. Ballpoint started because we knew first-hand what ambitious brands actually need from an agency: not big promises and account handlers, but operators who treat their business like it’s their own. We’ve been on the receiving end of all the problems. So we became the solution. Today, every Ballpoint strategist is ex-in-house senior talent. The people running client growth here are the people who used to hire agencies, not career account handlers learning on your budget. Our clients reflect who we are: early innovators, fast-growing startups, and household names pushing into their next phase of growth. Each brings a new challenge for us to break through creatively, strategically, and through marketing science. Why you People who thrive at Ballpoint are self-motivated and take genuine ownership of their work. They’re commercially minded and confident making decisions, with a knack for solving problems quickly without losing clarity. Whatever their discipline, they care deeply about their craft and are naturally curious. We want people who are always learning, always sharing, and always raising the bar. They’re comfortable challenging others and being challenged themselves, and they know how to inspire confidence with clients and teammates alike. If that sounds like you, you’ll fit right in! We’re scaling quickly and we want the best people with us on the journey. About this role You will be the architect of our internal data engine. You aren't just running reports; you are building the infrastructure that makes reporting possible. You will move us away from fragile spreadsheets and manual exports to a robust, code-first Modern Data Stack. You’ll build the infrastructure behind our clients’ growth programmes, covering attribution, forecasting, and experimentation, while ensuring our data pipelines are automated, tested, and scalable. We currently have a strong fractional setup in place, but we’re building towards a full-time in-house function. You’ll inherit solid foundations and a smooth handover, then take ownership of the full stack as we scale. Our Data Stack We believe in using the best tools for the job. You will be taking ownership of a stack built on: • Ingestion: Weld, • Warehousing & ML: BigQuery and Vertex AI, • Transformation: dbt, • Orchestration: Airflow, • BI: Looker Studio What This Role Involves This is a Full Stack Analytics Engineering role. You will own the lifecycle of data from the API source to the final dashboard. 1. Data Integration & Orchestration (ELT) • Pipeline Architecture: You will own the ingestion layer, using Weld to pull data from Meta, Google Ads, Shopify, GA4, and other sources into BigQuery., • Orchestration: You will manage the scheduling, dependencies, and monitoring of our data workflows using Airflow, ensuring data arrives on time and in the correct sequence., • Custom Ingestion: You will write custom Python scripts/extractors to fetch data where out-of-the-box connectors fail or are not available. 2. Transformation, Quality & Observability (dbt) • The Semantic Layer: You will build and maintain our dbt project. You will write modular, version-controlled SQL and document it in YAML files., • Data Quality & Testing: You will treat data like software. You will implement robust dbt tests (schema tests, custom data tests) to catch nulls, duplicates, and anomalies before they reach the client., • Observability: You will own the "health" of the data. You will set up alerts for freshness and quality failures, ensuring we know about a broken pipeline before the client does. 3. Advanced Analytics & Marketing Science • Statistical Modelling: You will use Vertex AI and R/Python to go beyond basic aggregation, supporting the team with Marketing Mix Modelling (MMM), incrementality testing, and customer lifetime value (LTV) forecasting., • Business Intelligence: You will connect your clean dbt models to our BI tools (Looker Studio, Tableau, or Lightdash) to create self-service dashboards that allow the strategy team to answer their own questions. 4. Collaboration & Enablement • Handover: Work directly with our fractional data analyst during the handover period to absorb context., • Empowerment: Arm the wider team with the tools, clarity, and insight they need to make the best decisions. You should have: • 3–5+ years experience in an Analytics Engineering, Data Engineering, or technical Data Analysis role., • dbt Mastery: Deep experience building dbt projects from scratch. You know how to use Jinja macros, manage dbt run cycles, and structure a project for scale., • Python & R: Strong proficiency in Python (for data pipelines/automation) and R (for statistical analysis/marketing science)., • Orchestration & Integration: Experience managing Weld and orchestrating workflows with Airflow., • GCP Ecosystem: Hands-on experience with BigQuery and Vertex AI., • Data Quality Focus: A strong track record of implementing automated testing (dbt tests) and observability. You don't trust data until you've tested it., • Git/Version Control: You are comfortable with the command line, branching strategies, and pull requests., • Commercial Context: Practical familiarity with paid media (Meta/Google), Shopify/DTC/SaaS models, and attribution. Desirable: • Experience with Looker (or similar) as the visualisation layer., • Experience building Marketing Mix Models (MMM). 30 Days: Audit, Stabilise & Quick Wins • The Handover: You have fully absorbed the context from our fractional analyst and taken ownership of all admin/permissions (GCP, Weld, GitHub)., • The Audit: You have mapped our data lineage and identified exactly where business logic is hiding (e.g., buried in Looker Studio calculated fields) versus where it should be (dbt)., • The Fix: You’ve set up dbt tests on our most critical tables. We are no longer discovering data breaks because a client emailed us; you are catching them first., • The Win: You have shipped one high-impact fix or automation that saves the Strategy team 5+ hours of manual work. 60 Days: Migration & Standardisation • Logic Migration: You have aggressively refactored our legacy reporting. You’ve moved complex logic out of Looker Studio/Spreadsheets and into version-controlled dbt models., • Orchestration: Airflow is humming. You have optimised our DAGs so data arrives before the team logs on, not during their morning coffee., • Custom Ingestion: You have deployed a custom Python extractor for a data source that the out-of-the-box Weld connector couldn't handle (e.g., a niche influencer platform or TikTok API)., • Trust: The Strategy team has stopped "double-checking" the dashboard numbers against the ad platforms. 90 Days: Value, Science & Scale • Advanced Modeling: You are leveraging Vertex AI or R/Python to deploy our first "Marketing Science" initiative, whether that’s a basic MMM (Media Mix Model) or a contribution margin forecast., • Speed to Insight: You have templatised our onboarding. When a new client joins Ballpoint, we can spin up their data stack and standard dashboards in hours, not days., • Competitive salary, • 28 days paid holiday excluding bank holidays, • £1,500 tech budget, • EMI Scheme, • Enhanced Parental Leave Policy, • Work from anywhere days, • Monthly socials, • Regular team lunches, • Annual offsite

As the Sales Administrator, you’ll be right at the centre of the Sales Support division, acting as a key point of contact between customers, sales teams, and internal departments. You’ll provide first-line customer support via phone and email, assist the sales team with pricing and project admin

Company Overview You will be joining a very prestigious, highly regarded and well-established leading Insurance Broker as their Operations Administrator on an initial 6 month fixed term contract (FTC). Part of a sizable team of 6 (consisting of Operations, Technical Support and Reception), you will report directly into the Operations Manager. Based in their brand new and incredibly modern City of London office 5 days a week, you will have ad-hoc flexibility to work from home. Role Responsibilities In your new role, you will be responsible for assisting in the arrangement of travel and visas in accordance with company policy (including booking flights/hotels for colleagues, completing travel authorisation forms and sending invitation letters), helping colleagues prepare/submit expense claims for approval, maintain Divisional absence/attendance records on a weekly basis, authorising holiday requests, archiving files, supporting with event planning/hosting, minute taking, typing and document preparation. You will be required to provide cover for the Reception team in the event of any sickness, holiday or other absence. You will respond to calls, greet visitors and help with arranging meetings, booking restaurants and confirm accommodation. Role Requirements To be considered for this role, candidates must have at least 6 months - 1 year of previous experience working in an Admin/Secretarial/PA/Team Assistant role, ideally in an international organisation. You will preferably have Front of House and Switchboard experience. Strong admin and communication (written & oral) skills are essential. You will be a confident, professional and articulate individual who always delivers excellent customer service. You will be a proactive, enthusiastic, driven, committed and dedicated individual with an outstanding work ethic and a demonstrable passion for your chosen career path. In Return You will receive an annual salary of up to £28,000 + Benefits and this package will be regularly reviewed to remain in line with market rate. You will be joining a very well-known and reputable business and although this role will initially be a fixed term contract, there could be scope for contract extension or even a permanent role. You will be part of a really close-knit, welcoming, supportive and high-performing team who will be there to assist with your transition into the business from day one. You will be based in their brand new offices on a full-time basis, with some ad-hoc and occasional flexibility to work from home. Their office is located in a fantastic area of the City, close to multiple transport links and top attractions. What to do now If you would like to apply for this role, please do so via this advert or email me directly at

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

About Online Filings Our mission is to empower entrepreneurs to realise their dreams, giving them more time to focus on what truly matters. Our platform simplifies all administrative tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customer service, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. Role Overview As PA to the CEO and Office Administrator, you will be a key point of coordination for the CEO and the registered office service, ensuring smooth day‑to‑day operations, accurate handling of confidential mail, and an efficient office environment. You will combine executive support (calendar, communication, logistics) with hands‑on responsibility for mailroom workflows, invoice management and office administration. Key Responsibilities Executive & Personal Assistance • Manage the CEO’s calendar, meetings and travel, ensuring effective use of time across time zones., • Support inbox and communication management by prioritising messages and following up on agreed actions., • Prepare and maintain documents, presentations and reports required for internal and external meetings., • Organize internal events, offsites, and leadership meetings, including agendas, notes, and action tracking. Mailroom & Document Management • Receive, sort and collate all incoming mail and courier deliveries into bundles for scanning or delivery to agreed drop‑off points, in line with service levels., • Open, validate and batch confidential documents; log and record all mail transactions in the relevant spreadsheets or systems., • Prepare, name and scan mail into the document management system or shared drive; ensure accurate archiving of scanned items and coordinate off‑site storage., • Process outgoing mail, including printing, packaging and arranging postage or courier, ensuring high‑priority items are handled in line with their urgency., • Shred confidential documents securely and resolve issues with both hard‑copy and electronic postal scanning systems, redirecting inaccurately addressed mail where required. Office Administration & Invoice Management • Act as first point of contact in the office for deliveries and visitors; book and track deliveries as needed., • Support with office and operations tasks, including procurement, vendor coordination, subscriptions and tools access., • Liaise with the Customer Experience team regarding any issues or queries related to mail received for clients., • Maintain office supplies, equipment and a tidy, secure office environment suitable for handling confidential information., • Accurately complete daily paperwork and routine reports related to mail, scanning and office operations., • Support basic finance administration, including collecting and checking supplier invoices, coding and submitting them for approval and payment, and maintaining up‑to‑date invoice records. People & Process • Support with team onboarding and offboarding, as required., • Identify opportunities to improve processes and documentation to increase efficiency and accuracy in mail, invoice and office operations. Qualifications and Key Skills • Proven experience as a Personal Assistant, Executive Assistant, Office Administrator, or similar role, ideally in a tech, SaaS or professional services environment., • Minimum of 3 years’ experience in a PA/EA, office administration or similar role., • Strong organisational skills and high attention to detail, particularly with confidential documents and data entry., • Excellent written and verbal communication skills in English; additional languages, namely Portuguese, are a strong plus., • High proficiency in Excel, Word, PowerPoint and their G‑Suite (Google Workspace) equivalents., • Confident user of office software and document management systems; experience with basic invoice or finance tools is an advantage., • Ability to handle sensitive information with discretion and maintain strict confidentiality., • Comfortable working in an office‑based or hybrid environment with time‑sensitive workloads and clear service level expectations. Benefits and Perks Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally. • Competitive Salary: £30,000 to £32,000 per year, with the opportunity for salary reviews and increases (based on performance)., • Generous Holiday Allowance: 25 days holiday plus bank holidays., • Health insurance: private health insurance including regular health screenings and consultations, dental care, and vision tests., • Lifestyle Benefits: benefit from up to 50% discounts at selected gyms and exclusive lifestyle accessory offers and rewards to support your physical health and well-being., • Mental Health Support: access to up to 8 free Cognitive Behavioural Therapy (CBT) sessions and annual subscriptions to mindfulness apps like Headspace., • Retirement: We contribute 3% to your pension, for every 5% you contribute., • Training: 10% of your time is dedicated towards learning., • Powerful computer to work from your home., • Cycle to work scheme., • Flexible Working Options: hybrid setting (3 days in the office from the creative studio, in the heart of London). Online Filings is an equal opportunity employer. We celebrate diversity and are committed to equal employment and creating an inclusive environment for all employees, irrespective of race, gender, sex, religion, nationality, age or disability.

Owen Reed is looking for a Records Lead for a top law firm in London. This is a fantastic opportunity for an experienced Records professional to take on a key leadership role within a major international firm. The position is office-based (09:30–17:30) and includes occasional travel to Milton Keynes, Edinburgh, Glasgow and Dublin. As the Records Lead, you will oversee end-to-end Records operations across multiple UK and Ireland offices, ensuring efficient service delivery, team leadership and full compliance with data-protection and retention policies. Key Responsibilities Leadership & Vendor Management • Lead and develop a Records team of three across London and Glasgow., • Set objectives, conduct one-to-ones and manage performance reviews., • Oversee external contractors and vendors, ensuring SLA compliance., • Review and enhance Records processes to improve efficiency and reduce admin burdens., • Register and barcode incoming archive and deeds items in Elite 3E RMS., • Process retrievals, manage deliveries and maintain accurate check-in/check-out records., • Prepare consignments for collection and manage permanent withdrawals., • Complete registration forms and schedules for fee-earner secretaries., • Destroy files in accordance with firm policy, retention schedules and UK GDPR., • Maintain chain-of-custody and full audit trails for all Records movements., • Retain certificates of destruction for audit and compliance., • Work closely with Facilities and internal stakeholders across all offices., • Provide clear, professional written and verbal communication to colleagues and providers., • Ability to carry out minor maintenance of equipment (training provided)., • Willingness to travel to MK, Edinburgh, Glasgow and Dublin., • Strong IT literacy; Elite 3E RMS experience is essential., • Proven management or supervisory experience., • Strong customer-service approach and pragmatic problem-solving skills., • Confident in Outlook, Excel and barcode/label equipment., • Excellent communication skills, both written and verbal., • IOSH Working Safely / Managing Safely, • Manual Handling training, • Professional, confident and discreet., • Highly organised with excellent prioritisation skills., • Flexible, adaptable and a collaborative team player., • Able to work under pressure and meet deadlines.

Business Development Manager - Medical Devices (Mobility Equipment) OTE £55k-£67.5k (uncapped) Vehicle + benefits North West England A leading medical equipment manufacturer is looking for a BDM within the Mobility & Specialist Rehab Territory to grow their wheelchair and specialist seating portfolio across the North West. This is a field-based commercial role working closely with NHS wheelchair services, dealer networks and clinical teams. If you have experience in mobility, wheelchairs, seating systems or rehab equipment - and enjoy combining technical understanding with relationship-led sales - this is an exceptional opportunity. The Role * Manage and grow key accounts within NHS wheelchair services, mobility dealers and rehab partners. * Build strong relationships with clinicians, therapists, prescribers and procurement teams. * Increase market awareness and adoption of a portfolio including wheelchairs, seating systems and specialist rehab solutions. * Conduct product demonstrations, assessments and presentations to clinical groups. * Support colleagues with training, demonstrations and technical information. * Identify and convert new business opportunities across clinical and retail settings. * Ensure accurate admin including pricing, reports and prescription form documentation. * Complete weekly and monthly activity planning and reporting. * Maintain high professional standards and deliver best working practices. What They're Looking For * Experience with mobility or rehabilitation products: wheelchairs, seating systems, powered mobility or similar. * Strong understanding of the NHS and dealer market. * Proven sales track record with excellent customer service skills. * Technically confident and comfortable explaining or adjusting equipment. * Energetic, driven and able to manage a field territory independently. * Excellent communication and presentation skills with the ability to influence clinical stakeholders. * Proficient with Microsoft Office and accurate with documentation. * Full UK driving licence essential. We will consider candidates from: * Mobility dealers (field sales roles) * Seating & positioning, wheelchair services, rehab engineering * Mobility or assistive technology manufacturers * Related clinical backgrounds with commercial ability What's On Offer * £45k-£55k basic salary * Uncapped OTE £55k-£67.5k * Company vehicle + expenses * High autonomy and trust to run your territory * Strong portfolio of respected mobility and rehab products * Supportive leadership and clear development opportunities Who This Suits A motivated mobility/rehab sales professional who enjoys building relationships, delivering technical demos and driving commercial growth across NHS and dealer markets.

This is an exciting opportunity to join us at Meliora Medical. As the UK’s leading medical services provider for schools, sports clubs and universities – alongside running a central London clinic at 48 Wimpole Street and being a partner in the Centre for Youth Sports Medicine – we are the adolescent health experts. We're on the lookout for exceptional talent to join our team and help us to continue our growth. Role: Administrator – Clinical & Operations Support Salary: £28,000 per annum (full-time equivalent) Reports to: Operations Manager Location: Hybrid - 3 days We welcome applications from both full-time and part-time candidates. For part-time applicants, the role may be delivered as a job-share arrangement of 2 × 3 days per week subject to candidates. Meliora is looking for a highly organised and proactive Administrator to support the smooth running of our Business and Medical Teams. This role is key to ensuring efficient internal operations, excellent communication, and high-quality service delivery for our clients and patients. Role Summary You will provide structured administrative and operational support across multiple departments, helping to maintain accurate data, manage communications, and coordinate activities that keep the organisation functioning at its best. Key Responsibilities Customer Support & Communication • Manage our customer support ticketing system (Freshdesk), responding or triaging queries within 24 hours., • Oversee SLA management within Freshdesk., • Manage company email inboxes, ensuring timely and accurate responses., • Handle the support phone line and manage client follow-ups., • Maintain accurate records on clinical software., • Produce weekly reports on customer trends and highlight potential areas for service improvement., • Maintain FAQs and customer communication templates. Clinical Operations • Administer staff rotas across all services, • Provide non-clinical administrative support to clinicians., • Track clinic attendance, DNAs, and invoicing logs., • Support the Operations Manager with HR and compliance tasks. Documentation & Reporting • Maintain internal shared drives and clinic documentation., • Produce simple weekly or termly operational KPI reports., • Coordinate weekly cross-team meetings or maintain shared action trackers. Invoicing & Finance Coordination • Collate data for invoice generation and liaise with the Finance Team., • Chase missing information., • Update billing systems to ensure data accuracy and consistency., • Respond to insurer queries and remittances., • Support payment setup, payroll coordination, and remittance tracking. Ad-Hoc Operational Support • Provide administrative support for project-based work., • Work closely with the Operations Team to ensure seamless business continuity., • Identify and document process/system improvements, creating SOPs as required., • Schedule, minute, and circulate actions for internal meetings. Ideal Candidate • Highly organised with exceptional attention to detail., • Strong communication skills, both written and verbal., • Able to manage competing priorities and work efficiently under time constraints., • Confident with technology, admin systems, and data management., • Proactive, professional, and comfortable working across multiple teams. How to Apply Please send your CV and a brief cover letter to: . We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you a strategic relationship builder who thrives at the intersection of commercial growth and deep customer partnership? Do you want to not only own the most valuable accounts but also impact and influence internal practices and team members? Famly is looking for a Senior Key Account Manager to drive expansion, retention, and strategic influence across our top-tier accounts. As a Senior Key Account Manager at Famly, you will operate at the highest level of strategic account ownership. You will take the lead on our largest and most complex partnerships, as well as mentor and support the development of other KAMs. Solutions-focused and positive, you thrive in a fast-paced environment - skilfully navigating opportunities to accelerate commercial growth and deepen customer love at every turn. You’re not only a master of relationship management and growth - you’re also a driving force behind team excellence and customer-centric innovation. 🚀 What you'll be doing • Lead our most valuable and complex accounts with an executive-level approach. You'll build deep, multi-threaded relationships with senior stakeholders., • Design and deliver long-term account strategies, driving expansion, retention, and strategic alignment., • Identify and close significant upsell opportunities through deep commercial and consultative work., • Mentor and enable other Key Account Managers (KAMs), supporting onboarding, peer reviews, and skills development., • Act as a voice of the customer across Product, Sales, and CX, helping align internal teams with client needs., • Own forecasting and portfolio reporting for leadership, ensuring clarity on growth, risks, and outcomes. 🌟 What you bring • 3+ years’ experience in a similar role., • Executive-level communication and strong interpersonal skills, with the ability to engage effectively with senior stakeholders., • A positive, solutions-focused mindset, seeing every challenge as an opportunity to strengthen customer trust and fuel commercial growth., • Commercial Sharpness: You understand what drives growth and take ownership of outcomes., • Strategic and creative thinking with the ability to align customer objectives with Famly's business goals., • Calm Under Pressure: You handle high-stakes challenges and escalations with maturity and confidence, ensuring customer trust and retention., • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and the ability to analyze customer data. 💡 What excites you • Taking the lead on our largest and most complex partnerships., • Leading high-impact Business Reviews that set direction, unlock growth, and drive retention., • Having a clear, measurable impact on the performance and development of your peers and the wider team., • Turning challenges into opportunities that strengthen customer happiness., • Thinking in systems, not just tasks, with a vision-driven approach., • Satisfying customers who see you as a long-term partner. 🎯 What excites us • Top-tier account growth and retention metrics across your portfolio (e.g., Net Revenue Retention and strategic account expansion rate)., • Your influence on process, tooling, or strategy that significantly enhances team effectiveness., • Forecasts and reporting that leadership trusts and acts on., • Your contributions to building, refining, and scaling key account processes, tooling, and best practices., • A collaborative and inclusive presence that makes others better by being in the room. And who are Famly...? 🤔 At Famly, we're on a mission to give children the best possible start to life by supporting the people who make that happen every day: early-years professionals. It all started when our co-founder Henrik dropped off his daughter at daycare and realised how much was still being done with pen and paper—and how distant that made him feel from her day. Together with Anders, now our CEO, they set out to build software that bridges that gap. Today, Famly is used by 34,000+ childcare professionals and hundreds of thousands of parents to: • Communicate in real-time, • Reduce admin stress, • Improve planning, pedagogy, and finances, • And ultimately, give more time to the little ones that matter most 🚀 Why you’ll love working with Famly • You’ll be surrounded by clever, kind people who support each other, • We give you ownership—freedom to try new things, backed by trust, • Top-tier equipment (noise-cancelling headphones included), • Onsite learning from peers, leaders and coaches as well as regular team and company activities, • Ongoing personal and professional development beyond sales skills, • A mission you can believe in—and see the impact of daily 📋 The interview process • Video conversation with talent team, • Rational thinking test, • Chat with Kat, Head of Key Account Management, UK&I/Nordics, • Case study / Skills test with panel interview, • Final conversation with Matt, UK General Manager We move fast and keep it human throughout. We look forward to hearing from you! Famly is committed to diversity and inclusion. We’re building a team that represents a wide range of perspectives, experiences, and backgrounds. Whoever you are, we’d love to hear from you.

Kickstart Your Career in London! Entry Level Sales & Customer Service (No Experience Required) Full-time, Immediate Starts Available! Looking for an exciting new role? OR Looking to drive your success with an ambitious, driven and fun team? Start a fresh new career in London with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service company? Based in the Centre of London, our client has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist within event environments and individuals who are passionate about face to face sales and customer service. Please Read Before Applying: Successful applicants must possess full UK work eligibility (unrestricted, full-time, year-round) and have fluent English communication skills. The role includes the following aspects: • Customer Service, • Face to face Sales and Marketing, • Promotions, • Team Work, • Sales Acquisition What they have to offer for successful applicants: • Enjoy a fantastic company culture and optional Friday socials — a fun way to connect, relax, and celebrate the week with the crew., • Brand awareness fees plus commission paid weekly, as well as ongoing incentives., • Access to industry-leading sales training and hands-on development designed to fast-track your confidence, skills, and earning potential., • Exciting International travel opportunities and optional networking events., • Work alongside motivated, like-minded people in a culture built on support, shared wins, and positive energy. No previous experience is essential for this brand awareness fee plus commission-based, self-employed role, as this company provides access to full sales, customer service, client, and product training. The role includes a daily brand awareness fee and incentives based on performance. Whether you’re a recent graduate, just starting your career journey, or bringing experience from roles like customer service, retail, hospitality, or sales—this opportunity is open to you. Our client welcomes candidates with backgrounds in customer service, sales assistant, marketing, sales, direct sales, field sales, warehouse operative, retail, call centre, shop assistant, bartender, hospitality, marketing assistant, front of house, kitchen porter, care assistant, canvassing and any other customer service or sales role. If you would like a NEW full time equivalent career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

CALLING ALL Physician Associates, ODP's, Physiotherapists, Theatre Assistants, Osteopaths etc who wants to get into MEDICAL DEVICE SALES!!!!!!!! Position: Associate Medical Sales Specialist - Fantastic career opportunity with incredible future earning potential - No Sponsorship Offered Sorry!!! Territory: London 80% - Occasional UK travel as required Package: Salary: £30-£35k dependant on experience and background with 6 and 12 month reviews Bonus: £12K OTE/year paid quarterly. Starting with objective based compensation and moving into revenue based after 6 months. Benefits: £6k/year car allowance, phone, laptop and usual benefits on completion of probation at 6 months This will cover mainly inner London with additional travel around the UK as and when required. The main aim and function of your role is to support customer accounts in the southeast as directed by by the manager and help drive revenue across the region Company/Role Overview • The client is a medtech company that is going from strength to strength and growing exponentially, • The UK business is looking for a star of the future to help support the rapidly expanding business in the south. The successful incumbent will have a defined career path with the goal of being developed and promoted to a Business Development Manager with responsibility for a territory within 12-24 months depending on the individual Responsibilities • Consignment checks, • Product delivery/collection and case support, • Theatre admin support – interfacing between Regional Managers and materials managers to ensure surgeons have their required products available for upcoming cases, • Case generation – working with surgical secretaries and theatre list coordinators to ensure RSM/BMs have a complete view of upcoming cases I active accounts, • Lead generation – speaking with surgeons in active accounts to ensure they are aware the mesh is available to them, and to introduce them to RSM/BM or marketing when detailed information is require, • Training and awareness – to ensure we understand when audit and training days are taking place and to take responsibility for nurse training, • To develop into a product expert with knowledge of pricing, product range, key reference sites and surgeons and potential applications Competencies and Personal Characteristics • A strong can-do attitude with the desire to over-achieve, • Ability to work independently and apply critical thinking to solve problems, • Very good time management, • Patient focussed with a high degree of integrity, • Self motivated and hungry for success, • Ability to forge strong relationships quickly with multiple stakeholders and bring them together, • Tenacity to follow up and resolve outstanding matters, • Excellent communication and analytical skills, • Full clean driving licence Requirements • You must be located within 1 hour commute of central London (it's essential that you're within the M25, and ideally on the tube network!), • You must have at least a BSc or equivalent in biology, biomedical sciences, nursing, physiotherapy or medicine, or human based science, • It's essential that you have a good level of clinical experience, ideally within surgical settings, but other direct patient clinical settings are suitable., • A track record in non-medical sales with demonstrable results would be ideal, but by no means is it a prerequisite., • You must be keen to develop into a medical device sales professional, it will require hard work and determination, but you'll be rewarded very well for your efforts!, • It's important that you're happy to be dynamic in terms of last-minute diary changes, it's the nature of the role and the products they work with, and the procedures they're used in. If you are interested in this role or would like to see what else we have on the books that could be of interest please do send an updated CV to

Job Purpose Our client, a well‑established mutual financial institution, is looking for several Customer Service Representatives to join their team. In this role, you’ll make sure mortgage, and savings accounts are managed smoothly while providing customers with clear, friendly, and efficient service Responsibilities • Stay informed: Keep up to date with all the products and services the Society and its related companies offer., • Help customers: Answer phone calls and online queries quickly and accurately, supporting both mortgage and savings customers., • Provide information (not advice): Explain products and services clearly, sticking to approved scripts where needed, and avoid giving financial advice., • Handle mortgage admin: Process tasks like completions, repayments, product transfers, lease extensions, property sales, letting requests, and customer account changes., • Support savings customers: Write letters, respond to account queries, and help with “lost account” searches., • Cashiering duties: Open and close savings accounts, update account details, and process deposits and withdrawals using the Society’s systems., • Update records: Manage changes to customer and account details, such as addresses or nominated bank accounts., • ISA transfers: Carry out transfers in and out according to procedures., • Registrations: Assist with customer registration processes., • Cross‑department support: Help other teams when needed, including Loans Underwriting and New Business. You may also cover cashiering at branch offices and work occasional Saturdays., • System testing: Test new products, systems, and statements., • Online accounts: Handle applications, security checks, updates, and secure messages., • Reports: Check daily, weekly, and monthly reports., • Meetings: Attend internal and external meetings as required., • Other tasks: Carry out any related duties requested by your manager. Skills & Experience • Strong organisational skills., • Clear communication skills (written, spoken, and listening) able to explain complex things simply., • Curious and eager to learn., • Flexible able to switch tasks quickly (e.g., take a call while working on admin)., • Problem‑solving mindset, logical, analytical, and solution‑focused., • High accuracy and attention to detail., • Quick to pick up new skills and concepts., • Confident with IT systems., • Team player., • Experience in a busy customer service role (preferred)., • Experience in financial services or a regulated environment (preferred).

Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial competitive salary of £31,500 per annum. As a Trainee Store Manager, you will be working across various store locations which include: Stratford, Ilford, Walthamstow, Wood Green, Enfield and East Ham. You therefore must be flexible to travel and work across the above stores. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Resourcing / drafting rotas, working within budget, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Support the delivery of KPI’s, meeting all company standards, • Assist in recruitment and training of the team Personal characteristics: • A hands on leader, with experience in retail or a related industry sector, • Have a positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structured approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We’d love to hear from you!

Are you a highly organised individual with a passion for planning and delivering construction, fit-out or installation based projects? TAG Catering Equipment is seeking an Multi-Site Project Supervisor to join our dynamic and expanding team. This is a fantastic opportunity for a motivated individual to gain hands-on experience working on diverse and exciting commercial catering projects across the UK. Our team delivers premium hospitality kitchens and bar fit‑outs across the UK—combining award‑winning design with high‑quality installation and efficient project delivery. You’ll join a supportive team that values growth and hands‑on development. We are specifically looking for someone with project coordination or management experience in an equipment installation or construction projects based business, not in SaaS or media. The Role: As Project Supervisor you’ll be on the ground, coordinating daily activities across multiple sites to ensure safe, on‑time, and high‑quality installation of commercial catering equipment and associated works. You could be supervising multiple projects at once, ranging from £10,000 to £250,000 or dedicated to on-site for projects in excess of £1,000,000! You’ll lead subcontractor coordination, manage site logistics, and keep the programme moving—building the skills and experience that set you up to progress into a Project Manager role. You’ll assist in organising customer training, snagging and final sign-off to client satisfaction. Key Responsibilities: • Daily site leadership: Manage site set‑up, inductions, access, and logistics across multiple locations; maintain a professional site presence., • Subcontractor coordination: Brief trades (e.g., M&E, fabrications, finishes, catering installers), sequence works, and resolve blockers to keep the programme on track., • H&S and compliance: Enforce RAMS and permits; run toolbox talks; ensure housekeeping and safe delivery/installation practices in line with CDM expectations., • Programme & reporting: Maintain a site diary with progress photos; update milestones; flag risks/variations early; support snagging through to client sign‑off., • Quality & handover: Verify installation standards, capture O&M inputs (labels/serials/photos), coordinate customer training, and prepare handover documentation., • Stakeholder comms: Act as the point of contact on site for clients, building management, and internal teams; keep communication clear and proactive., • Light admin: Use our ERP, Insite, Teams Planner & Smartshee for brief reports, trackers, and agendas—keeping paperwork lean and focused on delivery. The Fit: • Experience in construction, fit‑out, or installation‑led projects with exposure to site coordination (hospitality or interiors a plus)., • Confident communicator and problem‑solver who can influence subcontractors and uphold standards., • Proficient with Microsoft 365 and other project management tools (Excel, Teams, Smartsheet, Insite)., • Certifications (advantageous): CSCS card; SSSTS (or willingness to obtain); Emergency First Aid; PASMA/IPAF as relevant to site needs., • Full UK driving licence and flexibility to travel; comfortable with occasional out‑of‑hours or overnight work when programmes require. Benefits: • Support from an award-winning marketing, design, and sales team so you can focus on your role, • Bonus/commission structure, • Hybrid and flexible working, with 1 – 2 days in our Stevenage office and 3 – 4 days on-site, • Paid-for travel, • Wellbeing Employee Assistance Programme, • Company pension & life insurance, • Competitive holiday allowance including Bank Holidays, • Regular team lunches and events, • The opportunity to dine for free at our project sites including fine-dining restaurants and 5* hotels