Customer assistant jobs in Tipton - Page 2Create job alerts

The ideal candidate is customer-centric, communicates clearly, and thrives under pressure. A financial institution in the UK is seeking a Relationship Development Assistant to enhance broker relations and deliver high-quality service.

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. Being myself, living our values, making everyone feel welcome and always following our policies.

Halesowen College is seeking a proactive Retail Assistant to support daily operations of on-campus retail outlets. Prior experience in retail or customer service is advantageous but not essential.

Wickes is looking for a Store Assistant Manager in Halesowen, where you'll play a crucial role in daily operations, lead the team, and ensure excellent customer service. The role includes supporting Store Managers, overseeing store operations, and delivering sales results.

As a Sales Assistant, you will support the sales team in achieving targets and ensuring a seamless customer experience. We are seeking a motivated and experienced Sales Assistant to join our sales team. Support the sales team in achieving sales targets and objectives.

A catering company is seeking kitchen support staff in Walsall. Responsibilities include maintaining kitchen cleanliness, assisting chefs with food preparation, and ensuring compliance with health and safety regulations.

Working for ESS as our Branch Assistant will require you to be a bit of an all-rounder who enjoys variety in your day. Your branches are often fast-paced; dealing with customers face to face, by phone and email, and processing orders and customer returns. Responsible for appropriate branch presentat

As a Casual Sales Assistant, you'll bring energy, enthusiasm, and customer focus to every shift. Drive sales to help exceed store targets.

A leading catering service in Wolverhampton seeks a Retail Assistant to deliver exceptional customer service.You will serve customers, manage cash operations, and ensure a positive brand image.Ideal candidates should have a passion for service, be team players, and possess strong communication skill

This role involves leading and motivating the pub team, supporting the General Manager in achieving financial targets, and ensuring excellent customer service. Flexible hours and a commitment to team development are essential. A local pub company is seeking an Assistant Manager in Wednesbury.

Customer Team Member (18+) - SPAR Aldridge. Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence. Keen and enthusiastic approach to working both in a team and independently.

As a Customer Team Member at SPAR Holmewood, you will play a vital role in supporting our store management team and creating a positive customer experience. Customer Team Member (18+) SPAR Holmewood. We have an exciting opportunity for a SPAR Customer Team Member.

Job Advert: Recruitment and Retention Assistant Are you passionate about making a difference in public service? Do you have a knack for recruitment and a commitment to delivering excellent customer service? If so, we have an exciting opportunity for you! Our client is looking for two Recruitment and Retention Assistants to join their dynamic People Services team in the City of Wolverhampton. Position Details: Job Title: Recruitment and Retention Assistant Location: Flexible working within designated Council locations Contract Type: Temporary Working Pattern: Full Time, Hybrid (3 days in the office) Hours: 9 AM - 5 PM Salary: £13.69 per hour About the Role: As a Recruitment and Retention Assistant, you will play a key role in supporting recruitment managers throughout the recruitment process. Your responsibilities will include: Assisting with end-to-end recruitment, including utilising the applicant tracking system and providing guidance via MS Teams. Efficiently conducting DBS checks and other pre-recruitment checks. Maintaining accurate records and ensuring data integrity. Communicating regularly with successful candidates and managers about the progress of applications. Supporting the team in delivering robust recruitment processes and high-quality data. Key Responsibilities: Provide exceptional customer service to applicants at all stages of the recruitment journey. Ensure compliance with internal and external recruitment frameworks and policies. organise and prioritise your tasks to meet payroll deadlines. Contribute to continuous improvement initiatives within the People Team. Keep abreast of changes in People Services and participate in your personal development. What We're Looking For: Strong recruitment and HR skills. Excellent communication and customer service abilities. Proficiency in MS Teams and data management. Problem-solving skills with a flexible attitude. A commitment to continuous improvement and professional growth. Why Join Us? Be part of a team dedicated to enhancing public service and making a positive impact in the community. Enjoy a flexible working environment with opportunities for professional development. Work in a supportive team atmosphere where your contributions are valued. If you're ready to embark on an exciting journey in recruitment and retention, we want to hear from you! Apply today and help us shape the future of public service in Wolverhampton. Application Process: To apply, please submit your CV outlining your relevant experience and why you would be a great fit for this role. Join us and be part of something meaningful! Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday and Tuesday, 8am - 12pm on a Saturday SALARY: £29,080.48 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Accounts Assistant! Based in Wolverhampton Flexibility for part-time or full-time hours Temporary ongoing £13.00 to £15.00 per hour (dependent on experience) We are seeking a detail‑focused and proactive Accounts Assistant to support the finance function across accounts payable, purchase and sales ledger, and payroll. This role is ideal for someone with strong transactional finance experience who enjoys working in a busy environment. Key Responsibilities Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding purchase invoices in line with company policies Managing the purchase ledger, including supplier reconciliations and query resolution Supporting the sales ledger, including invoice raising, cash allocation, and credit control support as required Preparing and processing payment runs (BACS, CHAPS, cheques) Maintaining accurate supplier and customer account records Payroll and wages administration Supporting month‑end processes, including ledger reconciliations and reporting Setting up new supplier and customer accounts and ensuring compliance with internal controls Responding to internal and external finance queries in a professional and timely manner Assisting with audits and ad‑hoc finance administration duties as required Skills & Experience Proven experience in an accounts payable or finance administration role Hands‑on experience with purchase ledger and sales ledger processes Payroll or wages administration Strong attention to detail with a high level of accuracy Ability to manage deadlines and workload effectively Confident communicator, comfortable dealing with suppliers, customers, and internal stakeholders Good working knowledge of finance systems and Microsoft Excel Personal Attributes Organised, reliable, and conscientious Proactive with a positive, team‑focused attitude Flexible and willing to support across different finance functions Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Pertemps West Bromwich is currently recruiting for a Customer Sales Assistant to join a busy and dynamic team based in Tipton. This fast-paced role is ideal for someone who thrives in a high-energy environment and is passionate about delivering outstanding customer service. Key Responsibilities Assist customers with product enquiries, offering knowledgeable advice and guidance Process sales orders accurately and efficiently Build and maintain strong relationships with both trade and retail customers Maintain product displays and always ensure stock availability Support the wider team in achieving sales targets Handle incoming calls and respond promptly to customer queriesAbout You Previous experience in a sales or customer service role Knowledge of building products or materials is highly advantageous Proactive and hands-on approach with a strong work ethic Comfortable working in a fast-paced environment Excellent communication and interpersonal skills Able to work independently as well as part of a teamWorking Hours Monday to Friday: 7:00am – 4:30pm Alternate Saturdays: 7:00am – 11:00amPay Rate £12.71 – £13.57 per hourImmediate starts are available following a successful interview. If you have experience or knowledge of building products and are looking to develop your career in customer sales, please apply with your CV...

Kitchen Assistant (Casual) Contract: Casual, Zero Hours Contract Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS Salary: £12.86 per hour Overview: At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for a casual Kitchen Assistant to join the team, helping to ensure the smooth running of the kitchen and meal preparation. New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents’ individual needs and preferences. We want to support residents to maximise their independence. Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks and we are unable to accept applications from anyone who requires visa sponsorship. Job Description: Duties of the role include, but are not limited to: Assisting with the preparation of all foods, to meet specification and customer requirements. Presenting and serving of food in a friendly efficient manner to ensure customer satisfaction. Receiving new stock, checking quality and quantity, and maintaining records to meet the relevant food hygiene regulations. Deputising in the absence of the Cook. To be aware of the need for good hygiene practices and ensure high standards of personal hygiene, kitchen hygiene in the preparation and service of food and the cleanliness of equipment and premises. Person Specification: Essential: Experience in preparation and serving of food within a large catering operation. Experience of working with vulnerable people and their dietary requirements. Possess a Basic Food Hygeine certificate. Possess an NVQ Level 2 City & Guilds or equivalent in Professional Cookery or be willing to work towards. Knowledge of food hygiene standards. Ability to use general catering equipment safely and correctly. Understand health and safety and food preparation standards. Benefits: 12.07% holiday pay paid monthly Staff recognition scheme Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Access to a virtual GP and various wellbeing events and activities throughout the year. A broad learning and development programme to support your continuous professional development. About Us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 15th May 2026* *Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist

We have a great opportunity for an Executive Assistant to Executive Chair to join our team within Vistry Services, at our office in either our Castle Donington or Wolverhampton office. As our Executive Assistant to Executive Chair, you will deliver high-level administrative and organisational support across a broad range of business activities. This includes diary and travel management support, handling correspondence with internal and external stakeholders, preparing reports and presentations, coordinating events, and ensuring deadlines for key corporate and divisional activities are met. The role requires maintaining strong relationships across the organisation, managing confidential information with discretion, and supporting the Executive Chair and other members of the Divisional team on projects and business improvement initiatives. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. In a Nutshell… We have a great opportunity for an Executive Assistant to Executive Chair to join our team within Vistry Services, at our office in either, Castle Donington or Wolverhampton. As our Executive Assistant to Executive Chair, you will deliver high-level administrative and organisational support across a broad range of business activities. This includes diary and travel management support, handling correspondence with internal and external stakeholders, preparing reports and presentations, coordinating events, and ensuring deadlines for key corporate and divisional activities are met. The role requires maintaining strong relationships across the organisation, managing confidential information with discretion, and supporting the Executive Chair and other members of the Divisional team on projects and business improvement initiatives. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Previous experience operating as a PA to Director, Managing Director, Executive or Senior Management Diary Management for Senior Management Previous experience of full administration support Meeting bookings and minute taking Managing multiple inboxes Excellent Administration skills Excellent knowledge and use of systems including Microsoft Office, Excel, Powerpoint, Outlook, MS Dynamics Excellent command of written English Ability to use discretion and integrity throughout your approach to work Excellent communication skills at all seniority levels within the business Excellent stakeholder management skills Organised with the ability to manage multiple tasks to tight deadlines A flexible approach to work to meet the demands of the businessMore about the Executive Assistant to Executive Chair role… Support the Executive Chair's time: with meeting agendas reports and other information requirements to ensure all are delivered in a timely manner. Review all correspondence (including emails), filtering, prioritising, re-routing, and responding in a timely and professional manner, both verbally and in writing. Provide professional and timely responses to correspondence from internal and external stakeholders, including Government bodies, HBF, NHBC, NHQB, and high-level contacts. Support with finalisation and distribution of reports, presentations, and other materials, often of a highly sensitive or confidential nature, ensuring professional standards. Prepare correspondence, reports, and other documentation as required. Collect and collate information for all Executive Chair meetings and key corporate activities, ensuring deadlines are met. Support Executive Chair on key projects and business improvement initiatives. Regularly extract data from internal systems to create analysis reports. Coordinate follow-up of all actions from Board and internal meetings. Maintain open and transparent communication with internal and external stakeholders, fostering strong relationships across the PLC Board, senior leadership team members, their PAs, and the wider team. Implement and maintain procedures and processes to improve service delivery. Liaise with regional customer service and construction teams on incoming customer issues, highlighting any key trends for reporting Deal with incoming mail, allocate items where possible, and draft responses or documentation for signature when appropriate. Perform any other duties as required to meet the needs of the Executive Chair.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1

We are working with a well-established and growing business based in Halesowen, supplying into the construction sector. With a strong reputation for quality and customer service, they are now looking to strengthen their internal sales team with an experienced and driven Internal Customer Account Manager. As an Internal Customer Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts while proactively identifying opportunities to increase revenue. This is a fast-paced, office-based role where relationship building, attention to detail, and commercial awareness are key. Key Responsibilities • Manage a portfolio of existing customer accounts, building strong and lasting relationships, • Handle inbound enquiries and provide product, pricing, and availability information, • Look after existing customers and proactively upsell and cross-sell products to maximise account value, • Prepare and follow up on quotations to secure orders, • Liaise with internal departments including operations, logistics, and external sales teams, • Ensure excellent customer service is delivered at all times, • Maintain accurate records using CRM systems For more information contact Debbie Tweedale JAB Group has been established 30yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more. For more information on JAB and our nationwide sales opportunities please visit our website

We are working with a leading manufacturer in Wolverhampton who are looking for a Project Coordinator on a permanent basis. The role supports the with business with project coordination, quotations and internal resources, ensuring clear communication, project execution and a high level of customer satisfaction. The successful candidate will have experience coordinating projects within the manufacturing/engineering industry. Project Coordinator Permanent Salary up to £38,500 per annum Monday to Thursday 9am – 5pm, Friday 9am – 4:30pm Wolverhampton Project Coordinator Job Description Manage project coordination, from order placement through to completion. Be the main point of contact for international customers, building strong relationships and ensuring clear communication. Coordinate quotations, proposals and tenders, working closely with internal teams. Track project progress, risks, and dependencies, providing regular updates and issue resolution. Work cross functionally with estimating, design, engineering and production. Project Coordinator Essential Skills/Experience/Qualifications Proven experience working within project coordination/management roles Previous experience working within the manufacturing industry Excellent organisational and communication skills Project Coordinator Company Benefits Access to retailer discounts Health cash plan Employee bonus scheme 25 days holiday plus 8 bank holidays, Pension scheme Life Assurance scheme, 4x salary Employee Assistant Programme Share incentive plan If you feel you’re a good fit for this position, please click ‘apply

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career

Assistant Site Manager - Social housing kitchen & bathrooms Daniel Owen are recruiting an Assistant Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. We partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care. Due to continued growth and new contract awards, they are seeking an experienced and proactive Assistant Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock. Position: Assistant Site Manager Location: Nottingham Salary: £40,000 per annum + package Contract Type: Temp - perm Start date: 27th April 2026 As Assistant Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish. Key Responsibilities: Oversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties. Manage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification. Uphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures. Conduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity. Manage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets. Produce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports. Proactively identify and resolve site issues, escalating where necessary to maintain programme continuity. Candidate Requirements: Demonstrable experience as an Assistant Site Manager within social housing refurbishment. Sound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment. Strong organisational and problem-solving skills, with a methodical and professional approach to site management. Up-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites. Competent IT skills (Microsoft Office, project management software, and digital reporting systems). Essential Qualifications: SSSTS/SMSTS - Essential CSCS Card - Essential First Aid at Work - Essential Asbestos Awareness - Essential Full UK Driving Licence - Essential How to Apply: If you are interested in working for this established company, please apply with your updated CV

Assistant Director of Planned and Voids Investment Salary: £104,954 including salary supplement + Excellent Benefits Location: Wooburn Green, High Wycombe or Letchworth Garden City Hybrid working: Two days per week in the office, three days from home Hours: 37 hours per week, Monday to Friday Contract: Permanent Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. We are now looking for an experienced and forward-thinking Assistant Director of Planned and Voids Investment to lead the design, planning, procurement and delivery of all planned component and void investment programmes across our homes. This is a senior leadership role with significant influence, responsibility and visibility. You will shape long term investment decisions, manage large budgets, lead high performing teams and ensure our homes remain safe, compliant and fit for the future. About the Role As Assistant Director of Planned and Voids Investment, you will lead the delivery of all planned investment and voids programmes across our stock. You will design commercially strong programmes, set clear standards, manage contracts, oversee multi-trade delivery models and ensure excellent value for money. You will work closely with the Director of Investment Delivery, Strategic Asset Management, Finance, Procurement and other senior leaders to create a robust, affordable and long term investment plan. You will also lead two Heads of Service and wider teams, ensuring high performance, strong engagement and a culture of collaboration. This role is central to delivering our asset strategy, improving customer experience, ensuring compliance and shaping the future of our homes. Key Responsibilities: Lead the strategy, planning and delivery of all planned and voids investment programmes Design investment programmes that are commercially strong, cost effective and high quality Deliver large scale component replacement programmes across multiple trades Oversee voids investment with multi-trade and multi-contractor dependencies Develop an optimal delivery model using both inhouse teams and supply chain partners Drive performance across DLO teams, improving productivity and value for money Lead best practice in procurement and contract management Ensure contractors deliver safe, compliant and high quality services Ensure full compliance with health and safety and building safety legislation Manage investment budgets of around twenty million pounds, ensuring strong financial control Work with Strategic Asset Management to develop short and long term investment plans Use data and insight to drive decisions and identify improvements Lead technological improvements to streamline delivery Promote a strong focus on customer satisfaction and tenant experience Provide reports, performance data and updates to senior leaders and committees Lead, develop and motivate teams, ensuring high performance and engagement Act as an escalation point for complex complaints and service issues What Were Looking For Experience Degree in Construction Management, Building Surveying or similar, or substantial senior leadership experience in building investment or repairs Experience managing high value and long term investment programmes Strong experience managing budgets, financial planning and cost control Experience leading complex, multi-trade projects and programmes Experience developing policies and procedures aligned to legislation Experience leading diverse technical teams and driving high performance Experience in contract design, contract practice and the development of procurement strategies across multiple programmes Demonstrable experience developing contractor management frameworks and assurance programmes Knowledge and skills Strong construction and building knowledge Deep understanding of housing and repairs legislation Commercially astute with strong strategic thinking Skilled at interpreting data to drive improvement Excellent communication, negotiation and presentation skills Strong report writing and analytical skills Innovative, proactive and solutions focused Confident making risk based decisions Other requirements CIH Level 5 or willingness to work towards it Full UK driving licence Desirable experience Experience working at senior leadership level Knowledge of the social housing sector Experience creating strategy, policy or standards Project management training such as Prince2 or PMP Health and Safety qualifications such as NEBOSH or IOSH Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £ 104,954 per annum (inclusive of salary supplement) + Excellent Benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours 37 hours per week, Monday - Friday. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 15.05.2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Assistant Director of Repairs Delivery Salary: £105,743 p/a (includes supplement) + Excellent Benefits Location: Wooburn Green, High Wycombe or Letchworth Garden City Hybrid: 2 days per week in the office, 3 days from home Contract: Permanent Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve We are now looking for an experienced Assistant Director of Repairs Delivery to provide strategic and operational leadership across our repairs and fleet services. This is a pivotal role, leading one of the organisations most visible and essential functions, with a real opportunity to shape and embed customer-focused service delivery, improve resident satisfaction and drive innovation across systems, people and performance. If you thrive on leading complex services, influencing organisations at scale and delivering tangible outcomes for residents, this is a rare opportunity to make a real difference. About the Role As Assistant Director of Repairs Delivery, youll provide strategic and operational leadership across responsive repairs, non-specialist M&E repairs and our fleet of over 300 vehicles. Youll ensure our homes are safe, well maintained and aligned to our asset strategy, while championing a culture of high performance, accountability and customer focus. Youll lead senior managers, influence organisation-wide decision-making and drive continuous improvement across systems, processes, commercial performance and resident experience. This role is central to delivering our corporate priorities, from compliance and safety to sustainability, value for money and service transformation. Key Responsibilities: Strategic leadership Develop and deliver our repairs and fleet strategy, aligned to organisational ambitions and regulatory requirements Work closely with Strategic Asset Management to set robust service standards and maximise return on investment Provide visible leadership across the repairs service, fostering a culture of collaboration, accountability and high performance Act as a senior representative for Property, contributing to corporate discussions, policies and cross-functional initiatives Lead on complex or high-level complaints, ensuring swift resolution and learning Innovation & change Drive technological improvements and digital innovation across repairs and fleet Use data and insight to inform decision-making and performance improvement Lead productivity improvements across in-house teams, external contractors and improving value for money Operational excellence Lead all inhouse repairs, non-specialist M&E repairs and fleet operations Manage fleet procurement, maintenance, compliance and driver safety Ensure repairs delivery is modern, commercially astute and sector-leading Work with Development to ensure new-build assets meet long-term maintenance standards Ensure full compliance with repairs and fleet policies, standards and legislation Customer experience Drive a culture of customer focus that improves Tenant Satisfaction Measures Ensure services are designed around resident needs and deliver high satisfaction Use feedback, complaints and data to shape continuous improvement Represent SettleParadigm at resident forums, committees and engagement events Financial & commercial leadership Manage repairs and fleet budgets, ensuring strong financial controls and forecasting Optimise commercial performance of in-house teams and contractors Identify opportunities to improve efficiency and reduce operational costs Compliance, risk & governance Ensure full compliance with all legal and regulatory requirements, including the Social Housing (Regulation) Act and Building Safety Act Maintain robust risk management and assurance processes Provide reports to Board, Committees and Executive Board on performance, compliance and strategic progress Ensure contractors deliver safe, compliant, value-for-money service What Were Looking For Must haves: Proven leadership of large-scale DLO and contractor repairs services Experience managing large fleets and operational risk Strong track record of budget management and forecasting Experience handling complex complaints and resident expectations Demonstrable contractor management experience Experience implementing policies and procedures aligned to legislation and best practice Senior leadership experience within a Property or Repairs function Strong technical understanding of repairs legislation and best practice Commercial acumen and ability to make risk-based decisions Skilled at interpreting data to drive improvement Excellent communication, negotiation and report-writing skills Ability to lead change, inspire teams and drive high performance Innovative mindset with a proactive approach to problem-solving Degree in Housing, Construction Management, Civil Engineering or related field CIH Level 5 (desired) or willingness to work towards it Full UK driving licence Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £105,743 (includes supplement) plus excellent benefits 30 days holiday upon starting , plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours Hybrid working: 2 days per week in the office (Wooburn Green or Letchworth Garden City) 3 days per week working from home 37 hour working week (09:00 - 17:30 Mon - Thurs, 09:00 - 17:00 Friday) Travel required across our operating area Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: Monday 11/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

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