Customer chat jobs in Greenford - Page 2Create job alerts

Do you love to chat and socialise with people? Would you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Feltham Club offering a ...

Manage the day to day running of the Customer Service function (email, live chat, phone), ensuring all customer queries are responded to with warmth, care and efficiency * Ensure every interaction ...

Respond to customer inquiries via email, chat, and phone, ensuring a high level of service. * Assist customers with order processing, returns, and product information. * Resolve customer complaints ...

The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal ...

... chat. ✅ Understand the needs and wants of our customers on the front-line and translate those internally to the development team. ✅ Communicate and explain new product features through the portal ...

Provide a contact forecast to Customer Service partner, split by tickets and chat based on previous contact trends (Contact per order rate), 90 days in advance, to be locked in 45 days in advance

Drive the delivery of consistent and outstanding customer experiences across multiple communication channels, including phone, email, and live chat. * Passion for Ticketing: Bring your love for the ...

Responding to and resolving customer queries / requests via chat, email, and social media channels. * Observe and report on customer behaviour and trends to improve service. * Suggest and work on ...

Track and improve key metrics such as live chat & email response times, and same-day resolution rates. Also use data to monitor customer satisfaction, identify trends, and drive improvements

Take incoming sales calls and operate the Live Chat System in the absence of the Sales Team. * Work collaboratively with the Customer Service Team, Despatch, Accounts, and H/R departments to ensure ...

Our awesome client in Slough has immediate openings for Sales and Customer Service Representatives ... Our client's recruitment team is super excited to chat with you! All successful candidates must be ...

Do you love to chat and socialise with people? Would you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Feltham Club offering a 40 ...

Respond to incoming emails, chat, phone calls in a prompt and professional manner. * Supporting ... Help and support customers in understanding terms, conditions, and procedures * Liaising with all ...

Implement and manage customer support channels, including phone, email, chat, and social media. * Ensure that all customer interactions are handled in a timely and effective manner. Collaboration and ...

Managing telephone, email and web-chat enquiries. * Managing all customer enquiries with a view to upselling and offering alternatives * wherever possible. * Managing TrustPilot reviews and responses

You are agile with modern communication tools including VoIP, live chat, email, social media and clienteling/CRM platforms, enjoy problem solving and task management and have great attention to ...

Support global customers from pre-sales through the entire customer lifecycle, ensuring smooth ... Enterprise Support * Respond promptly to client queries via phone, email, or chat, providing ...

... chat solutions. Excellent written and oral communication is key as the Operations Engineer engages and navigates the position. Customers include WBD production teams, Engineering groups, On-Air ...

Knowledge of CRM systems and experience in multi-channel communication strategies (email, SMS, chat, etc.). * Ability to conduct competitor analysis and benchmark customer service standards. * Track ...

... chat, emails, case responses) • Resolve Tier 1 cases in a professional, sensitive, and customer-focused manner in accordance with Company policies, procedures, and Service Level Agreement • ...

... the CRM roadmap with the aim of activating and retaining buyers and sellers through personalized and automated comms on owned and operated channels (Email, SMS, Push, Chat); * Lifecycle Triggers ...

Collaborate closely with the sales team to ensure excellent customer service. * Ensure that ... If you are interested in having a chat about this role, please forward updated CV's to Mark ...

Customer Service: Serve as the primary contact for travellers, providing excellent support via phone, email, and live chat. Address inquiries with a professional and friendly approach, ensuring a ...

Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat * Collaborating with ThreatMetrix teams. Including Products, Engineering ...