Customer Queries Management ... Handle incoming queries via calls, emails, and live chat across our website, Amazon, eBay, and ...
You will communicate with customers via the phone, email, live chat, clientelling and social media all within our service levels and delivering to our KPI's. Monitor the order lifecycle of customer ...
Address customer enquiries through a number of channels including phone, email, live chat and social channels, working within EJS brand guidelines * Take a proactive approach, anticipating and ...
Rev & Regs are recruiting for a Customer Service Representative for a dynamic and close-knit ... Your role involves managing a large volume of inbound and outbound communications via phone, chat ...
Track and improve key metrics such as live chat & email response times, and same-day resolution rates. Also use data to monitor customer satisfaction, identify trends, and drive improvements
Responsibilities Customer Care - Provide the highest standard in Customer Service, speaking with clients through a range of platforms including phone, email, live chat, social media and review ...
Experience in resolving customer enquiries via social media, email, live chat, and phone calls. * An authentic relationship builder with a capacity for creative problem-solving to offer the best ...
Manage customer inquiries via phone, email, and live chat in both German and English. * Provide excellent service to B2B clients, ensuring their queries are addressed promptly and professionally ...
... live chat, online messaging, review responses, public Q&As and more • Assisting with managing customer relationships across different social media platforms • Conducting ongoing community ...
Customer Service Advisor / London / £30,000 / Hybrid Working My client is a leading membership ... Respond to member enquiries via phone, email, web and live chat in a timely manner * Provide clear ...
Respond to a high volume of customer phone calls in a timely and considerate manner, also via email or chat * To take payments from customers over the phone and help set up payment plans * Process ...
Respond to customer inquiries and resolve their issues via email, phone, or chat. * Assist customers with placing orders, tracking shipments, and processing returns. * Provide product information and ...
Respond to incoming emails, chat, phone calls in a prompt and professional manner. * Supporting ... Help and support customers in understanding terms, conditions, and procedures * Liaising with all ...
Implement and manage customer support channels, including phone, email, chat, and social media. * Ensure that all customer interactions are handled in a timely and effective manner. Collaboration and ...
Respond to customer inquiries via phone, email, or chat in a timely and professional manner * Provide accurate information about our products, services, and policies * Assist customers with order ...
An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions * You`ll also have great time management and organisational skills ...
... the CRM roadmap with the aim of activating and retaining buyers and sellers through personalized and automated comms on owned and operated channels (Email, SMS, Push, Chat); * Lifecycle Triggers ...
Colourists create custom formulations on a computer and provide customer service via phone, email, and chat. What You'll Be Doing: * Providing hair colour consultations in French and English via ...
Collaborating with the CRM manager to implement custom messaging, such as workout reminders. Interview Process We aim to keep the process simple and enjoyable: * Apply below! * Introductory chat (30 ...
Monitor market trends, customer preferences, and competitor activities to adapt strategies and stay ... If you are interested in having a chat about this role, please forward updated CVs to Mark at ...
... Live chat, Web, lead generation, telephone) commercially reviewing them and action appropriately. • Complete customer surveys via telephone, video call and self-survey information. • All ...
Job tasks and Responsibilities " Customer Support" Provide exceptional high-level technical support via phone, email (and live chat) whilst meeting department KPIs and objectives." Diagnose and ...
Action optimization in the customer experience within the team's methodology including: Heuristic ... If your interested in the vacancy or want a confidential chat please don't hesitate in applying.
Providing customer advice and support over the phone, via Live Web chat and by email enquiries. * Efficiently qualifying leads * To visit customers in their homes in order to advise on and sell our ...