Trabajos customer delivery manager en Reino Unido - Page 2

Closing date: 24-10-2025 Customer Team Leader Location: 16 - 18 Rosehill Road, Biggin Hil, TN16 3NF Pay: £15.24 per hour including London allowance Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do • Actively mentor junior , mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health., • Provide thoughtful , actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture., • Champion best practices and elevate design thinking through leadership, example, and active contribution., • Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative., • Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles., • Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts., • Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism., • Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring, • Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams ., • Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes., • A portfolio that demonstrates advanced UX/UI design skills (greater emphasis on UX), excelling in problem solving and mastering new domains; proficiency in design tools ( Figma , Adobe suite)., • Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs., • Excellent presentation skills, with the ability to tailor delivery appropriately to audience., • Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. As the Hygiene Shift Manager, you will lead the Hygiene team during your shift, taking full ownership of hygiene operations across the site. You will be responsible for maintaining exceptional standards in hygiene, food safety, and sanitation, ensuring compliance with internal procedures, customer standards, and legislation. • Lead the Hygiene Team during your shift, ensuring the completion of hygiene schedules to the highest standard., • Maintain and continually improve hygiene, safety, environmental, and quality standards across the site., • Support Engineering and Production in line setup, deep cleans, and maintenance routines., • Review and improve hygiene practices, procedures, and equipment in line with customer and legal requirements., • Train, coach, and develop Hygiene Team Members to build a flexible and skilled workforce., • Liaise with suppliers to optimise cleaning chemicals and equipment for both effectiveness and user comfort., • Communicate hygiene requirements and standards across teams and shifts, building strong cross-functional relationships., • Manage audit preparation and responses, ensuring corrective actions are completed to standard and on time., • Present Hygiene Operation documentation to customers, including Chemical Data Sheets and Training Records., • Assist with planning and delivery of customer audits and visits (announced and unannounced)., • Ensure all hygiene operations comply with Quality and Health & Safety Management Systems., • Provide support to the Head of Technical and other departments as needed. We’re looking for someone with: • Proven experience in a similar hygiene leadership role within food manufacturing or FMCG., • Strong understanding of hygiene, cleaning chemicals, COSHH, and food safety standards., • Excellent leadership, communication, and team development skills., • Ability to work cross-functionally with engineering, production, quality, and technical teams., • Experience in audit preparation and customer-facing hygiene documentation., • A proactive, solutions-oriented mindset and commitment to continuous improvement., • Can work 4 on 4 off nights & days #LI We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contribute towards our a

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

ABOUT THE ROLE As a Customer Relationship Manager at Barchester, you'll help us to build the reputation of our homes to ensure they're a success. It'll be your responsibility to support teams across care homes in our South Division to grow their occupancy with a focus on private occupancy. You'll do that by boosting their reputation for quality care within local communities and showcasing their best qualities to prospective residents and their families. Day-to-day, you could be strengthening the home's web presence, improving the enquiry management process or liaising with General Managers (GMs) to ensure a rapid response to pre-admission assessments. We'll also rely on you to develop strong sales and marketing teams in homes, helping them to tap into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement. As a Customer Relationship Manager, you'll help connect us with residents who need quality care and support, making a real difference to their lives. ABOUT YOU You'll have an impressive track record in sales and marketing, managing enquiries and general networking to join us as a Customer Relationship Manager. It's also important that you have experience in the delivery of multi-site marketing activities, as well as delivering against targets ideally but not essentially with experience in the care and health industry. As a self-motivated individual with a creative mindset, you'll be able to work as part of a multi-functional team. We're looking for someone who can be empathetic towards customers who are experiencing an emotional and challenging journey. That means you'll have excellent communication and interpersonal skills too. This role requires you to work from home with regular travel, so it's essential that you have a willingness to travel and full driving licence. REWARDS PACAKGE As well as a competitive salary, we can offer you impressive benefits, including a car allowance, uncapped commission scheme, mobile phone, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation that's renowned for its warm and supportive environment. If you'd like to use your organisational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Entity: Customers & Products Job Family Group: HR Group Job Description: About the role BP Pension Trustees Limited (‘the Trustee’) is the corporate trustee that manages the BP Pension Fund (‘the Fund’), bp’s UK defined benefit pension fund. The Fund, with assets of around £18bn and 56,000 members, is one of the largest private sector pension funds in the UK. It is closed to new entrants and future accrual. We are looking for a dynamic individual to lead the Administration function for bp pension fund operations, ensuring smooth, effective and timely delivery of all administrative functions, including member communications. Reporting to the Head of Operations, the role holder will provide in-house Administration, including Payroll services, to members, projects and legislative activities. This role will work closely with the compliance and risk, business and technical support, and systems and projects teams to deliver a compliant, efficient and cost-effective service to stakeholders. The Administration Manager will support senior management and lead the administrative team to deliver high-quality services. This role requires engagement with a wide range of collaborators, both internal and external, addressing the many challenges that can arise with a fund of this size. The role holder will gain exposure to activities and projects across a wide range of the Trustee’s responsibilities. • Lead and coach the pensions administration team to deliver high-quality, efficient service in line with service level agreements, • Oversee day-to-day operations, resource planning, and capacity management using systems and management information (MI) to monitor performance and support operational decision-making., • Build and maintain strong relationships with internal and external stakeholders, including presenting at trustee and board meetings, • Ensure compliance with all regulatory and disclosure requirements, contributing to audits, governance, and reporting, • Drive continuous improvement by leveraging technology and refining processes to enhance efficiency and member experience, • Manage budgets and support project delivery, including planning and execution of trustee-led events, • Contribute to department strategy as part of the pensions administration leadership team, • Strong knowledge of UK pensions legislation, governance, and regulatory frameworks (e.g. TPR, FCA), • Proven experience in managing pension administration operations and leading teams in a complex environment, • Skilled in using pensions administration systems (e.g. Intellipen) and interpreting management information, • Excellent communication and stakeholder engagement skills, including the ability to present complex information clearly, • Strong analytical, problem-solving, and decision-making abilities, • High attention to detail and understanding of handling sensitive, confidential data, • Self-motivated, organised, and proactive with a passion for service excellence and continuous improvement, • Professional pensions qualification (e.g. PMI, APMI), • Experience working in an in-house pension scheme, • Familiarity with project management or business analysis methodologies Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Long Term Planning, Market Analysis, Offer Management, Resource and budget planning, Scrum, Stakeholder Management, Total Reward Management, Variable Pay, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager London £22,604 - £23,793 per year 30 hours per week - Monday to Friday We have an opportunity for two Scheme Managers to join our Housing Operations team, based in London. The role is mainly lone working on site in the allocated schemes, but the role requires flexibility to cover other schemes at times also both solo and to support colleagues. This role is supported and line managed by a Housing Officer who then reports to the Area Manager for Independent Living London. One position will cover Linden Gate House and John Kirk House The second position will cover Shaftesbury House and Melbourne House The role of Scheme Manager will include: • Provide administrative support for the delivery of high quality and value for money housing services, • Assist with part of the lettings process including sign-ups, viewings, pre-void inspections and key management, • Conduct compliance checks and scheme inspections to ensure health and safety regulations are met, • Maintain accurate records and manage extensive computer work efficiently, • Liaise with external organisations such as Care and Support Agencies and Adult Social Services concerning additional support requirements/safeguarding referrals, • Liaise with internal teams to deliver an efficient customer first service, • Identify and report potential repairs or faults at the scheme and monitor to completion, • Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths, • Some experience of working with older people and understanding their individual needs or similar, • Excellent interpersonal and customer service skills to build strong relationships, • Strong time management skills and the ability to work independently in a fast-paced environment, • Proficiency in Microsoft Office (Word, Excel and Outlook) We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata), • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme, • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 27 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Administrative Assistant, Manager, Social Services, Administrative, Management, Service

Join us as a Product and Proposition Manager - Faster Payments at Barclays where you will help shape the future of banking by managing all domestic payments with a particular focus on Faster Payments and electronic payments. The team is responsible for ensuring the safe and convenient movement of money for customers across all channels, making sure funds are accurately received and aligned with regulatory requirements. The role will contribute to optimising the customer journey, strengthening the payments control environment, and driving innovation within payments services. The successful candidate will be customer-focused, with an understanding of customer journey frameworks and digital services offered by Barclays. They will combine a good governance and control mindset with good numeracy and analytical competencies. The role requires excellent communication skills-both written and verbal-and the ability to present complex ideas clearly. Building good stakeholder relationships and working effectively within delivery environments will also be key. To be successful as a Product and Proposition Manager - Faster Payments, you should have: • Product or proposition experience., • Demonstrable exposure to governance and controls., • Considerable numeracy competencies with evidence of analytical capability., • Proven communication skills, both written and verbal., • Experience of working within delivery-focused environments. This role can be based in London, Northampton, Manchester, or Glasgow. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities • Development of customer level strategies & solutions that are tailored to customers' needs., • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys., • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities., • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey., • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product., • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch., • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively., • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Overview GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together. Role Overview GSK are looking for a Project Manager to join the team at GSK HQ in London. This role drives the FIL roadmap, manages the product backlog, and ensures integration solutions meet business needs across compliance, quality, and supply chain. This person will work closely with cross-functional teams to deliver scalable, compliant, and high-impact integrations. Key Responsibilities Strategic & Business Alignment: • Define and own the vision and roadmap for the Factory Integration Layer (FIL) supporting external manufacturing partners., • Align integration capabilities with business needs such as batch release, quality compliance, traceability, and supply chain visibility., • Act as the voice of the customer (internal business, external CMOs/CDMOs) to ensure delivered functionality provides measurable business value. Backlog Ownership & Prioritisation: • Maintain and prioritize the product backlog for FIL features, enhancements, and bug fixes., • Balance competing priorities between compliance, operations, and efficiency improvements., • Ensure stories and epics are well-defined with clear acceptance criteria. Stakeholder Management: • Collaborate with manufacturing, quality, supply chain, IT/OT, and external partner stakeholders to capture requirements., • Serve as the primary point of contact for integration needs between internal systems and external partner systems., • Co-ordinate with technical teams to facilitate cross-functional workshops for requirements, design reviews, and sprint demos. Solution Oversight: • Work closely with architects, developers, and integration engineers to ensure FIL design supports modular, scalable, and compliant integrations., • Support data mapping, interface specifications, and API strategy for seamless data exchange. Execution & Delivery: • Track and report on progress of FIL product roadmap to leadership., • Remove roadblocks and support trade-off decisions to accelerate delivery., • Support change management, training, and adoption of FIL with internal and external stakeholders. Compliance & Risk Management: • Identify and mitigate risks in external partner integrations., • Support validation and qualification of interfaces. Deliverables Support • Product Roadmap for the Factory Integration Layer, aligned with external manufacturing strategy., • Prioritised Backlog with epics, user stories, and clear acceptance criteria., • Integration Requirements & Use Cases document covering data flows, quality, batch record exchange, and exception handling., • Sprint Demos & Stakeholder Updates showcasing incremental FIL capabilities., • Compliance Documentation: validation plan, test scripts, traceability matrix, risk assessment., • Change Management Package: training materials, communication plans for users at internal sites and CMOs., • Performance & KPI Reports: availability, latency, error rates, adoption metrics of the FIL., • Lessons Learned & Continuous Improvement Backlog post go-live. Minimum Requirements • Experience using Azure., • Strong experience working within the Manufacturing industry., • Strong understanding of API strategy., • Ability to define and manage interface specifications., • Strong manufacturing experience., • Strong understanding of compliance requirements (validation, traceability)., • Strategic thinking for long-term support and future integrations., • MES Qualification (preferred). Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Inclusion at GSK GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. If you need any adjustments in the recruitment process, please get in touch with our Recruitment team () to further discuss this today. Important notice to employment businesses/agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are aUS Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting ___ site.

Technical Manager London (with travel to sites around London and the SE) Permanent Competitive salary, travel/car allowance, and flexible benefit options Summary We have an exciting new opportunity for a Technical Manager, with electrical bias, to join our team based in London. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent/fixed term staff position with NG Bailey, and travel will be required to our project sites in and around London and the SE. Some of the key deliverables in this role will include: • Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities., • Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective., • Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability., • Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team’s competence is maintained., • Provide technical advice and assistance to other areas for the business, • Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships., • Promote the design team and actively seek out new opportunities, • Communicate proactively with project stakeholders to improve our collaboration with operational teams., • Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements., • Specialist from a design background, with extensive experience of mechanical/electrical building services design/technical management (Essential), • Operational experience on project installation, • Good understanding of design and build, and traditional construction contracts, • Significant experience of commercial management on design projects We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • London Travel Allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Field Service Engineer Salary up to £27,248 dependent on experience Wheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence Essential Full time hours Job purpose: The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area. Key Responsibilities: • Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed., • Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible., • Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base., • Ensure any PPE supplied for use in carrying out your duties is used as instructed., • Once fully trained undertake out of hours responsibility when rostered., • Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act., • Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day., • ensure the vehicle safety check and the van check sheet are done each week, • Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered., • Prioritise and organise your workload, referring to Line Manager as and when appropriate, • Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook., • Agree to undertake all training offered that is necessary to maintain the skills required for this role., • Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to., • Repair and service equipment to the agreed standard., • P.D.I. chairs for delivery by M.S.E., • Full UK driving licence, • Successful enhanced DBS check, • General workshop knowledge, • Basic electrical knowledge including 12v/24v D.C. systems, • Able to move and handle loads and equipment safely, • Experience of face-to-face customer contact., • Previous delivery driver experience, • An awareness and understanding of people with disabilities, • Flexible approach to working conditions and working environment change., • Ability to use own initiative within set boundaries of the role., • Ability to use a mobile phone to relay photographs, • Good written and verbal communication skills., • Ability to relay clear instructions to clients., • Moving and handling of equipment and accessories following handling guidelines, • Standing at a bench to work, • Kneeling/crouching, • working in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms), • Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team, • Committing to being available for short notice overtime necessitated by emergency response requirements Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHS

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary Lead the Occupational Health (OH) function, aligning it with business objectives, our overall wellbeing strategy and colleague needs. Develop and maintain a customer centric and quality service, that balances employee health with organisational priorities and ensure compliance with policies, clinical regulation and legislation, leveraging technology to deliver efficient and effective OH services. Subject matter expert that partners with the organisation to assess, target, and mitigate relevant workplace health risks. Champion wellbeing across the organisation, creating health and wellbeing content and resources that are accessible, relevant and effective across our diverse employee groups, equipping managers to handle occupational health conversations effectively. A critical role ensuring our colleagues are supported in safety, physical, financial and mental health, from day one and throughout their journey with Maximus. Salary: £70,000 - £80,000. Home based with travel once a quarter to team meetings. Benefits include: • 25 days annual leave, • Holiday trade scheme, • Flexible benefits, • 9% combined pension We are happy to consider part time hours or other flexible working. Essential Duties and Responsibilities • Develop and implement a proactive insourced occupational health strategy ensuring a balance between colleague wellbeing and business needs. Create and drive a customer-centric and relevant service, prioritising simplicity and accessibility for our diverse colleague groups. Oversee the design of a streamlined process that enables colleagues to access the support required to remain in or return to work., • Establish effective controls, clinical governance frameworks, and policies to manage workplace health risks. Ensure policies are embedded effectively and comply with employment law, health and safety regulations and clinical statutory regulatory bodies. Implement and embed best in class Occupational Health standards and accreditations. Ensure effective audit frameworks and clinical governance are in place and audit recommendations are embedded. Remain updated on changes in legal and regulatory requirements and update policies accordingly., • Lead and manage a team of OH advisors, ensuring successful execution of all occupational health operational activity across pre-employment screening, DSE assessments, night worker assessments and management referrals. Ensure a customer centric, consultative service, with comprehensive reports that comply with legislation, standards and accreditations and balances colleague wellbeing and business need. Develop team capabilities through ongoing training, mentoring, and professional development. Monitor team performance against KPIs to ensure timely, accurate, and professional service delivery. Support with the hands-on delivery of the OH service., • Lead initiatives that assess, target, and mitigate relevant workplace health risks. Partner with the wider wellbeing, people team and operational leaders, to monitor, evaluate, and address key health trends affecting the workforce. Monitor and evaluate OH programmes to measure their impact on employee health, engagement, absence and business outcomes. Provide regular MI and data to keep stakeholders informed and support decision making., • Champion a wellbeing culture across the organisation, developing evidence-based content and resource to educate and raise awareness of health and wellbeing services and reduce stigma around mental and physical health. Working closely with the wider wellbeing and engagement team to deliver impactful messaging and regular cadence. Equip managers with the necessary tools, training, and knowledge to handle Occupational Health conversations effectively and enhance manager capability in identifying, addressing, and resolving workplace health concerns. Bring together communities to share health risk mitigation and best practise., • Build and maintain external networks with occupational health professionals, industry bodies and thought leaders to stay at the forefront of industry best practise, trends and innovations to continuously enhance our wellbeing initiatives and effectiveness. Take ownership of personal clinical learning and professional development, reflect on professional practice and seek feedback to continually improve the quality of OH services provided. Maintain professional registration and meet the requirements for continued professional development (CPD) as outlined by the appropriate governing body., • Embed and manage Occupational Health technology systems. Ensure streamlined processes, accessibility, and provide actionable insights. Maintain data integrity and security, ensuring compliance with relevant laws and standards. Leverage technology to monitor health trends, risks, and the effectiveness of OH interventions and drive continuous improvement in OH technology to meet evolving business and colleague needs. Key Contacts & Relationships: Internal Wellbeing Safety Engagement Talent and development Culture People Clinical standards Audit and risk Business Leaders Colleagues External Relevant regulatory bodies - NMC, GMC, HCPC Institution of Occupational Safety and Health (IOSH). Health & Safety Executive (HSE) and Local Authorities Accreditation assessment bodies Society of Occupational Medicine Faculty of Occupational Medicine Key suppliers Customers External occupational health networks. Qualifications & Experience Essential • Degree or professional qualification in Occupational Health, • Professional registration with NMC, HCPC or GMC, • Experience of long-term health condition management within HR Policies / Employment Law, • In-depth knowledge of occupational health regulations, policies, and best practices., • Experience in identifying and addressing key health risks within the workplace to improve absence and attrition, • Proven leader, able to build high performing teams to deliver a quality and effective OH service, • Demonstrable experience in managing pre-employment screenings, management referrals, and follow-up processes., • A customer-centric mindset, prioritising the needs of both colleagues and business, • Excellent relationship skills and able to engage with individuals at all levels, • Ability to manage multiple projects and initiatives, working cross functionally to deliver positive outcomes, • Able to use data and technology to monitor initiatives and drive performance Desirable • Previous experience of embedding SEQOHS or similar accreditations, • NEBOSH Diploma or equivalent Health and Safety qualification, • Membership of the Institute for Occupational Safety & Health (IOSH) Individual Competencies • Leadership, • Communication and stakeholder engagement, • Collaboration, • Data analysis and interpretation, • Problem solving and decision making, • Innovation, • Influencing, • Growth mindset, • Strategic thinking and planning, • Care and empathy, • Report writing, • Organisational skills, • Openness to feedback and continuous improvement in professional practice. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration: Permanent Key Essential Skills: • 2-3 years experience in a customer-focused, fast-moving IT support or service management environment, • Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes, • Working knowledge of ITIL practices and terminology, • Strong communication skills, able to explain technical issues to both IT and business stakeholders, • Methodical approach to managing tasks and following up on delivery, • Ability to collaborate well with cross-functional teams, • Confident in managing and participating in major incidents and problem investigations with support from senior staff, • Basic understanding of IT infrastructure and relevant systems, • Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation), • Experience supporting or working with senior stakeholders and learning how to drive process adherence, • Exposure to financial services or regulated sectors, • ITIL or other ITSM certifications in progress or completed, • Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: • Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible., • Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved., • Send regular communications regarding the incident to relevant stakeholders., • Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident., • Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions., • Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion., • Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed., • With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket., • To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times;, • Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required., • Comply with external and internal regulatory and statutory policies, procedures and regulations, • Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.

The role of Duty Manager is to assist in managing the daily operation of the leisure facility, that sit within the private estates. As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the developme

The Commercial Development Manager will work closely with internal teams across product, engineering, and service to align offerings with customer needs, shape early product/market fit, and support the successful delivery of pilot projects and commercial deployments. Duties & Responsibilities * M

Role: Lead Product Manager – Customer & Delivery Strategy.

Project Manager Engineering & Manufacturing. We are working with a leading engineering and manufacturing organisation to recruit a skilled and proactive. As Project Manager, you will oversee the delivery of multiple engineering projects including new tooling and automation development, customer-dri

Your Job as a BMS Service Manager Will Include: * Leading and developing the 24/7 remote bureau team (BMS & energy reporting) * Overseeing service delivery, customer experience, and SLA compliance * Developing and implementing new chargeable bureau services * Managing key accounts, technical propos

The Associate Marketing Manager - Delivery, will help grow digital presence across leading delivery platforms such as Uber Eats, Deliveroo, and Just Eat. In this role, the Associate Marketing Manager - Delivery, will play a key part in developing and executing marketing campaigns that drive customer

Events and Marketing Professional (1 Braham Street, London, United Kingdom) London, Birmingham or Manchester 3 days in the office, 2 remote Why this job matters The individual in this role will be responsible for executing a strategic events and hospitality marketing plan that aligns to our goals and supports our wider marketing programmes. Our events and hospitality programme needs to drive brand awareness, consideration and conversion across our target account lists – whether this is new acquisition or driving growth from our existing customer base. The person in this role will need to get under the skin of the outcomes the UK sales teams need from marketing and support on the delivery of a strategic plan. Whilst defining the KPI’s and measuring these to ensure we can track success. You will have a clear grasp on our marketing goals and objectives and execute memorable customer experiences that excite and delight What you’ll be doing Support the Events and Hospitality Manager by being an interface into the private, public, wholesale and SMB teams. Work across the wider marketing team to ensure our event and hospitality programmes drive our strategic objectives – working with agencies where necessary. Ensure governance and compliance are correct for all hospitality and events. Create clear measurement and demonstrable ROI and not be afraid to stop or pause where this isn’t achievable. Execute world class events and hospitality experiences for our customers that drive a tangible commercial outcome. Support on the delivery of flagship events such as the Customer Advisory Board and supporting communications wrap. Collaborate with multiple areas of the marketing team to execute experiences that map into our strategic vertical, segment and campaign plans. Manage the budget for the elements of the plan you will execute. Provide results and ROI on customer activity. Bring some brilliant creativity to what we do to enable BT to stand out in a crowded Telco marketplace. The skills and experience you will have under your belt Previous experience in planning and executing events and hospitality Demonstrated success in delivering impactful marketing campaigns Proven ability to create engaging and memorable experiences that delight customers and drive advocacy. Ability to work with multiple senior stakeholders across different teams to deliver activity on time and within budget Strong collaboration across various teams to deliver targeted activity Highly organised and be interested in achieving a high quality of project management delivery. Experience in evaluating program effectiveness and demonstrating return on investment (ROI). Skilled in managing multiple senior stakeholders across departments to ensure timely and budget-conscious delivery. Excellent interpersonal skills with the ability to build and maintain strong working relationships. Sound understanding of business drivers and the ability to align activities with commercial goals. Benefits Annual on target bonus 10% (based on both personal and company performance) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service. 2 weeks carer’s leave From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. Life Assurance (4 x life cover pay) Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’ 24/7 private virtual GP appointments for UK colleagues With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Inhouse Research Manager Salary: £55,000 – £60,000 Location: Central London (Hybrid, 3 days in the office) An incredible opportunity to join a regulatory body in London as an Inhouse Research Manager. You will play a pivotal role in shaping high-impact research outputs across multiple sectors that shape business leaders and decision. This role will see you leading the delivery of a diverse research and insight programme – from flagship benchmarking reports to thought leadership publications and bespoke projects for major organisations. You’ll take ownership of research design, analysis, and report writing, ensuring outputs are evidence-based, commercially relevant, and engagingly presented. Working closely with senior colleagues and external partners, you’ll bring fresh perspectives to customer, business, and market trends, and communicate findings in ways that resonate with senior stakeholders. Senior Research and Insight Manager Key Responsibilities: • Designing, managing, and delivering research projects – both in-house and with external agencies., • Writing insightful reports and briefings that bring data to life for senior audiences., • Leading the production of major benchmarking reports and sector analyses., • Preparing presentations and content for launches, events, and webinars., • Supporting business development by identifying opportunities for bespoke research projects., • Keeping up to date with emerging trends and embedding market intelligence into the research programme. Senior Research and Insight Manager Key Skills & Experience: • Strong track record in research and insight, with expertise in both qualitative and quantitative methods., • Excellent analytical and critical thinking skills., • Exceptional writing ability – able to craft clear, evidence-led, and engaging reports., • Confidence in presenting findings to senior audiences., • Experience of managing external research partners and suppliers., • Commercial acumen, with the ability to spot opportunities and add value., • Degree or equivalent in a relevant discipline (research, business, marketing, social sciences). Why join? This is a fantastic opportunity to influence the conversation on customer and business performance at a national level. You’ll join a collaborative, purpose-driven organisation where your research will directly inform strategy, innovation, and growth.

Product Manager | Global Commodities – Trading Platform | £90,000 per annum | London My client is a leading global financial services platform, deeply embedded in the world of commodities trading. Operating at the crossroads of traditional commodity markets and next-generation trading technology, they have a strong presence across derivatives, physical commodities, and data-driven trading solutions. Renowned for their expertise in energy, metals, and agricultural markets, they provide institutional clients with deep liquidity access and cutting-edge tools to navigate complex global commodity markets. This is an exceptional opportunity for a Product Manager with a passion for commodities to join a high-impact team. As a Product Manager, you will be instrumental in shaping the tools and platforms that power decision-making, risk management, and trading execution across a broad range of commodity markets. Based in the London office, the Product Manager will take a central role in evolving the internal tools and systems that support commodity trading operations. The Product Manager will lead initiatives that drive customer-centric, data-informed product design, enhancing usability, performance, and value across the firm’s commodity trading platforms. You’ll own the full product lifecycle: defining requirements, conducting in-depth analysis, coordinating delivery across teams, and ensuring solutions are successfully adopted through user testing, training, and support. This is a fast-paced, highly collaborative role ideal for a Product Manager eager to make a meaningful impact in the commodities space, where your contributions will directly support trading strategies, operational efficiency, and global market access. If you’re a Product Manager who thrives on solving complex problems and delivering innovative solutions in the world of commodities, this role offers the scale and visibility to accelerate your career. Location - London Salary - Up to £90,000 per annum Key Skills: • At least 2 years of experience developing products within the commodity trading sector, • A strong passion for building exceptional products, driven by continuous experimentation, iteration, and a commitment to ongoing optimisation., • Excellent communication and collaboration skills, with a sharp eye for detail across both data analysis and written documentation., • Solid understanding of agile frameworks and product development best practices, with a focus on delivering value quickly and efficiently., • Exposure to or experience with calculation models is a distinct advantage, especially in data- or pricing-intensive environments. Product Manager | Global Commodities – Trading Platform | £90,000 per annum | London

About the Role We are seeking a Product Manager – Spare Parts & Reverse Supply Chain to lead the design, implementation, and optimisation of our European spare parts platform. This role is critical in shaping the post-purchase experience, enhancing operational efficiency, and driving sustainability through innovative reverse supply chain solutions — from reconditioning and RMA to resale and recycling. You will collaborate with cross-functional teams across Europe, transforming business needs into scalable, data-driven systems that support customer satisfaction and long-term business growth. What You’ll Do • Define and execute the end-to-end strategy for the spare parts business — from design and system build to launch and optimisation., • Develop and implement reverse supply chain capabilities, including parts reconditioning, RMA handling, resale, and scrapping, aligned with sustainability and compliance goals., • Partner with procurement, customer service, and operations to streamline after-sales workflows and ensure seamless service delivery., • Leverage data and feedback from customers and partners to drive continuous improvement in lifecycle management and operational excellence., • Collaborate with tech and operations teams to translate business needs into product features and process innovations. What You’ll Bring • Bachelor’s degree (or higher) in Business, Supply Chain, Engineering, or related field., • Proven experience in reverse logistics, after-sales operations, or e-commerce product management., • Strong understanding of spare parts and reverse supply chain processes — repair, RMA, resale, and recycling., • Hands-on experience leading cross-functional projects from concept to launch., • Data-driven mindset with a balance of customer focus, cost control, and operational efficiency., • Excellent English communication skills and the ability to collaborate across regions., • A proactive, structured thinker who thrives in a fast-paced, dynamic, and startup-like environment. Why Join Us • Opportunity to build and scale a high-impact product across multiple European markets., • Work in a collaborative, cross-border environment with leading global brands., • Drive sustainability and innovation in the rapidly growing reverse supply chain ecosystem. If you’re passionate about driving operational innovation and building sustainable supply chain solutions, we’d love to hear from you. Apply now and be part of shaping the future of reverse logistics in Europe.

About Buildots Buildots is transforming construction management with AI and computer vision. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach. Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry, and we're on track for rapid expansion in 2025. Buildots’ customers include top global contractors, consultants and owners – Intel, Sir Robert McAlpine, Ledcor and CBRE, to name a few. About The Role Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as projects evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game. What You'll Do: • Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects., • Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business., • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it., • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features., • Bring determinable value to the customers that can be recorded and reported internally as customer stories, • Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: • 5-7 years' experience as a construction professional, preferably site based (i.e. Project Manager, Site Manager, Project Engineer, Project controller), • Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce, • Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base, • Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results., • You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market., • Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting, • Willingness to travel up to 40%, • Candidates must be able to work in London 3 days a week If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for. **By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

✨SENIOR PROPERTY MANAGER✨ 📍West London📍 💸Salary upto £65,000 + Discretionary Bonus 💸 We are seeking a Senior Property Manager to take responsibility for a high-profile, large multi-tenanted commercial asset located within a prestigious estate in West London. This is an exciting opportunity for an experienced property professional who thrives in a customer-focused, dynamic environment and takes pride in delivering a best-in-class occupier experience. Key Responsibilities • Tenant Relationship Management: Act as the primary point of contact for all occupiers, delivering exceptional customer service and fostering long-term relationships., • Service Charge Management: Preparation, management, and reconciliation of annual service charge budgets in line with RICS best practice., • Contractor Oversight: Manage and monitor all FM service providers, ensuring high performance, value for money, and full compliance with contract terms., • Compliance & Health & Safety: Ensure the asset remains fully compliant with all statutory obligations and best practice guidelines, including H&S, fire safety, and environmental standards., • Project Management: Lead both minor works and major refurbishment projects, coordinating with consultants, contractors, and stakeholders to ensure delivery on time, within budget, and to specification., • Asset Enhancement: Work closely with the client and wider estate management team to identify and implement opportunities for continual improvement. What We’re Looking For • Proven experience managing multi-tenanted commercial buildings, ideally within a high-profile estate or central London portfolio., • Strong customer-facing skills – confident, polished, and able to build rapport with demanding commercial tenants., • Experience in service charge budget preparation and management., • Excellent contractor and supplier management capabilities., • Knowledge of property compliance, health & safety, and relevant statutory requirements., • Track record of managing capital and refurbishment projects (minor to major)., • IOSH/NEBOSH or similar professional qualifications are advantageous. Why Apply? • Be part of a prestigious West London estate with a reputation for excellence and innovation., • Join a supportive and collaborative team with access to market-leading resources and tools., • Enjoy a role with real autonomy and influence, managing a flagship commercial asset., • Competitive salary, generous benefits package, and clear progression opportunities. Please send your CV to

We are looking for an experienced and client-focused CSDM to support the full customer lifecycle— from initial engagement and solution design through delivery and ongoing support. This role is ideal for someone with a strong background in IT Service Management, who can demonstrate strength in deli

Required Background: Estate Management for an agency or developer About the Role We are seeking a proactive and detail-driven Estate Manager to join a highly respected, national PLC developer based in East London. This is an exciting opportunity to play a key role in the successful operation and management of our growing residential portfolio. You’ll work closely with our Head of Estate Management, overseeing managing agents, supporting estate handovers, and ensuring the smooth running of our developments for residents and stakeholders alike. Key Responsibilities • Monitor Managing Agent Performance, • Conduct regular site visits to assess standards and compliance., • Participate in quarterly reviews and presentations with managing agents., • Support annual performance audits to ensure service excellence., • Estate Reporting & Administration, • Produce accurate and timely Estate Management reports for the Head of Estate Management., • Support block handovers, ensuring all documentation and information is complete and accurate., • Health, Safety & Compliance, • Monitor and ensure completion of statutory inspections and record-keeping., • Oversee Health & Safety inspections, review action plans, and ensure timely resolution., • Financial Oversight, • Monitor the financial “health” of service charge funds, including arrears and capital expenditure., • Review service charge budgets and accounts prior to final approval., • Customer & Stakeholder Management, • Manage and process applications for customer consents efficiently., • Collaborate with Sales, Build, and Customer Service teams to ensure cohesive estate delivery and management., • General Support, • Provide assistance with all other duties as required by the Head of Estate Management. About You • Experience in Estate or Property Management (developer, managing agent, or client-side)., • Strong understanding of service charge management, health & safety compliance, and leasehold legislation., • Excellent communication, organisational, and stakeholder management skills., • Proactive approach with strong attention to detail and ability to work independently., • Ideally IRPM or RICS qualified (or working towards). Ref:4021JR

SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of 11 partners with direct-to-consumer brands to deliver high-impact lifecycle strategies. They work exclusively with Klaviyo and Shopify, positioning themselves as true experts in their niche. Collaboration, accountability, and culture are at the heart of the business. With a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: • Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts., • Act as the strategic lead for client CRM/retention programmes, advising on lifecycle strategies and optimisation., • Oversee all CRM briefs and execution across 20+ client accounts., • Own and report on CRM KPIs across accounts, ensuring measurable client growth., • Drive campaign testing, measurement, and optimisation., • Collaborate with account managers, designers, and copywriters to deliver best-in-class campaigns. Role Requirements Must-haves: • Strong Klaviyo expertise and enthusiasm (active in the community, e.g. events)., • Proven experience with ecommerce retention, ideally within Shopify., • CRM leadership experience (managing at least one direct report)., • Strategic background in CRM, ideally across multiple accounts., • Agency background or experience in a fast-growth ecommerce brand., • Ambition to step into a Head of CRM role, with a roadmap for progression in place.

Content Adaptation Manager (Japanese) – Global Pharmaceutical Company Contract: 6 months Location: London, hybrid with at least 3 days in the office Salary: £500 per day via Umbrella SRG are working with a Global Pharmaceutical company to help them find a Content Adaptation Manager (Japanese) to join their busy team. You must be fluent in Japanese for this role. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design. Key Responsibilities will include: • Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story., • Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner, • Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets, • Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions, • Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization Candidate Requirements: • Marketing and content savvy combined with strong Project Management skills to be able to manage multiple workflows at the same time, • Fluent in Japanese, • Experience with content adaptation work either in creative agency or on a customer side, • Solid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right quality, • Experience with working with DAM/MLR tools

• Retail Grocery Distribution - Food & Drinks, • Fast paced, highly pressurised food & drinks distribution centre based in Dagenham., • Looking for an experienced General Manager to drive perforamance and productivity with a strong focus on building a culture of continuous improvement. EA First have exclusively partnered with a leading Grocery Retailer in their search for a General Manager within flagship operation in Dagenham. Fantastic opportunity to join a business that is looking for a proven site leader to take ownership of the logistics operations. • Reporting to the Senior Logistics Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives., • Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis., • Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets., • Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans., • Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations, • Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction, • Responsible for achieving the overall resource plan that meets both the current and future business needs of the company., • Work with site leadership teams to develop schemes for improvements within each department - maintaining optimum use of resource at all times., • Proactive in seeking out initiatives that ensure the contract supports the customer's business plan and supply chain strategy as well as the contract logistics strategy., • A Logistics Distribution and Supply Chain background., • A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level., • Previous contract logistics experience within Food, Drinks, Wholesale or FMCG is essential., • Experience on managing budgets up to £10m pa., • You will be confident and able to build rapport, develop relationships with customers both internal and external., • You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities., • You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable., • Have managed in excess of 150+ employees indirectly., • You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes., • IOSH and NEBOSH qualifications., • Experience of Six Sigma / Prince2 methodologies would be advantageous., • Live within a commutable distance to Dagenham. £80,000 - £90,000 + benefits. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. Customer Success Manager (CSM). We are seeking a dynamic and customer-centric.

Data Project Manager - Hybrid - £550 - £650- Outside IR35 - Events The company is a leading events business, recognised for delivering world-class exhibitions, conferences, and live experiences. With a strong commitment to digital transformation, it is investing heavily in its data strategy to enhance customer engagement, streamline operations, and unlock new commercial opportunities. The Role The organisation is seeking an experienced Data Project Manager to lead the delivery of data and system integration projects across the business. The role will play a pivotal part in shaping the company’s data landscape, with a strong focus on Azure, Databricks, and enterprise-wide integrations. The successful candidate will collaborate with technology teams, business stakeholders, and external partners to ensure projects are delivered on time, within scope, and aligned with strategic objectives. Key Responsibilities • Leads end-to-end delivery of data projects, including platform builds, migrations, and integrations., • Manages projects leveraging Azure and Databricks platforms, ensuring alignment with architectural standards and business goals., • Coordinates system integration initiatives across CRM, ERP, marketing, and event management platforms., • Works closely with business stakeholders to capture requirements and translate them into actionable project plans., • Builds and maintains project governance, including budgets, timelines, and risk management., • Collaborates with cross-functional teams (data engineers, analysts, architects, vendors) to drive successful delivery., • Ensures that data projects support compliance, scalability, and future growth. Skills & Experience • Proven track record of delivering complex data or integration projects, ideally within Azure and Databricks environments., • Strong understanding of system integration principles and data platform architecture., • Experience working within structured project methodologies (Agile)., • Excellent stakeholder management skills, with the ability to influence at all levels of the business.

Key role in expanding strategy, growth and transformation consultancy The role: Our client is enjoying a very successful 2025. As a result, they are seeking a Senior Consulting Manager to join the team, a very experienced management consultant with Director potential with significant strategy, change and transformation expertise to work closely with the existing leadership team on this journey. This hybrid role will work across delivery and leading client consulting engagements, as well as revenue growth and business development, operational management and proposition development. The role includes: • Leading a portfolio of assignments and client projects, with end to end delivery, across strategy development and transformation delivery including managing consulting staff and key stakeholders, • Sales and revenue development: developing and growing existing clients and winning new business, • Develop the consulting capability and propositions, thought leadership and people, • Support the business across all aspects of business leadership and revenue growth You: • A senior management consultant with recent employment in the UK as an experienced Senior Manager or equivalent with highly regarded, established consulting firm, • Broad experience, with established capability and credibility at CxO stakeholder level, across strategy, business case development, Target Operating Model, Cost optimisation, business growth and transformation, • Also experience in one or more of: procurement/sourcing; shared services/GBS/BPO; organisational design/Target Operating Model; B2B customer growth & customer service; PMO/Programme Management; CIO advisory (inc sourcing and vendor strategy), • Ideally, recent consulting experience in one or more of life sciences (pharmaceutical, biotech or medical devices), manufacturing or consumer goods, • Proven experience in sales and growing client accounts The employer: • A well-established and highly regarded boutique strategic growth and transformation consultancy, • The firm is successful with a strong order book and on a successful pathway to the next stage of significant growth, • They work cross functionally to prepare their impressive client base for significant high impact transformation and to embed it within their business, • The firm works across sectors, with a recent focus on pharmaceutical, medical devices and consumer goods manufacture, • Their services cross strategy, business case development and target operating model design through to operational readiness, transformation and change implementation. Why apply? • A successful and profitable consulting firm with exceptional clients in the UK and USA, • A real opportunity to play a key role in shaping the business, • Exciting and innovative market proposition: making a big impact quickly, • A values led firm: supportive, transparent, empowering, wholly focussed on the success of their clients and staff, • Clear career growth with Director as the next step Salary and package: £100,000-c£130,000 plus bonus plus benefits Location and mobility: Our client has a flexible working model but applicants must be based in the London area and willing to work in the London office 3 days per week. WE REPLY TO ALL JOB APPLICATIONS! Please note that we will not send your CV to any third parties without your explicit consent. Candidates must meet the essential selection criteria above and be based in the UK with significant recent UK consulting experience. The salary offer, from the range stated, will be dependent on experience fit. This is a permanent role.

Job Title: Platform / Pension Transfers Manager Location: Newcastle (with Hybird working) Industry: Pensions / Financial Services Salary: £400 - 450 per day Outside IR35 Hydrogen Group are supporting our pensions client in the search for an experienced Platform/Pension Transfers Manager to lead and optimise transfer operations within a growing and fast-paced business. The Role As the Transfers Manager, you will oversee the end-to-end pension transfer process, ensuring all activities are accurate, compliant, and efficient. You'll manage a dedicated team responsible for transfer operations, provide leadership and guidance, and drive continuous improvement across processes and systems. This role suits someone with strong technical knowledge of pensions and platforms, and a proven ability to manage teams, implement process enhancements, and ensure exceptional service delivery to customers and stakeholders. Key Responsibilities: • Lead, coach, and develop the transfers team to achieve departmental and organisational goals., • Oversee all aspects of pension and platform transfers, ensuring accuracy, compliance, and timely processing., • Manage workflows, monitor performance metrics, and identify opportunities to enhance efficiency and customer outcomes., • Act as a subject matter expert in transfers, particularly with experience of Origo systems and asset movements between providers., • Ensure all transfer activities comply with regulatory and company standards., • Address and resolve escalated transfer issues and complaints., • Drive continuous improvement initiatives across transfer operations and documentation., • Collaborate with senior management and compliance teams to maintain high operational standards and mitigate risk. Experience & Skills • Strong experience in pension or platform transfer operations within financial services., • Proven people management experience with the ability to develop, motivate, and lead teams., • Solid understanding of Origo transfer systems and pension transfer legislation., • Strong process improvement mindset with experience implementing change in operational environments., • Excellent communication and stakeholder management skills., • Comfortable managing performance, handling complex issues, and ensuring regulatory compliance.

The Service Delivery Manager (SDM) at Teceze is responsible for managing and ensuring the successful delivery of IT Infrastructure, End-User Computing (EUC), and large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction, while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance. You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes. Key Responsibilities 1. Service Delivery Management • Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts., • Ensure service delivery meets contractual SLAs, KPIs, and quality standards., • Manage incident, problem, and change management processes in line with ITIL best practices., • Implement proactive monitoring, reporting, and escalation mechanisms for global operations., • Maintain high service availability, reliability, and client satisfaction scores (CSAT / NPS)., • Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight • Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations, rollouts, cloud transitions, hardware refresh, or EUC modernization)., • Work closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met., • Identify project risks and implement mitigation strategies., • Oversee resource allocation, scheduling, and dependency management across global teams., • Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements • Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients., • Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization., • Monitor deployment, productivity, and performance of on-site and offshore teams., • Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement • Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including:, • Incident / Problem / Change management, • Request fulfilment and escalation, • Service reporting, risk management, and client communication, • Staffing engagement and onboarding/offboarding, • Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks., • Drive automation, process simplification, and continuous improvement across service lines., • Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management • Serve as a primary point of contact for operational escalations, client satisfaction, and delivery alignment., • Build and nurture trusted relationships with client stakeholders and partners., • Participate in quarterly business reviews (QBRs) and service improvement planning., • Work closely with account management and pre-sales teams to ensure service continuity and contract renewals., • Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global Collaboration • Lead geographically dispersed delivery and support teams (onshore / offshore)., • Coach and mentor Team Leads and Engineers to achieve performance excellence., • Promote a culture of accountability, teamwork, and customer-centric service., • Align teams with organisational goals, KPIs, and compliance standards., • Drive collaboration between technical, delivery, and operational functions across time zones. 7. Financial & Operational Governance • Track and report on delivery costs, utilization, project margins, and profitability., • Work with finance to manage budgets, forecasts, and resource costs., • Identify and execute opportunities for cost optimization and efficiency improvements., • SLA and KPI compliance across all client accounts, • Documented and implemented SOPs for all delivery operations, • Consistent CSAT >90% and high client retention, • Timely, within-budget completion of all assigned infrastructure/EUC projects, • Measurable cost savings through process improvement and resource optimization, • Regular QBR reports and operational dashboards #teceze #itservices

Commercial Manager West London £60,000 - £70,000 per annum We are seeking a dynamic Commercial Manager to join our growing food retail brand based in Twickenham. This is an excellent opportunity for a commercially-minded professional with a hospitality background to take ownership of customer relationships and drive operational excellence. Key Responsibilities Commercial Management • Develop and manage pricing strategies for key customers, • Create detailed commercial reports and analysis, • Ensure all commercial agreements are accurate and properly implemented, • Monitor and analyse customer KPIs to identify improvement opportunities, • Build and maintain strong relationships with key customers and internal stakeholders, • Deliver compelling food presentations to customers and prospects, • Act as the primary commercial point of contact for assigned accounts, • Liaise directly with operational units to ensure seamless delivery, • Manage multiple commercial projects simultaneously, • Provide hands-on support where needed to drive results, • Experience: Account Management or Commercial Management background, • Industry: Hospitality or Retail sector experience essential, • Skills: Strong analytical abilities with experience in KPI analysis and reporting, • Personality: Confident presenting to customers and stakeholders, • Approach: Hands-on mentality with ability to get involved operationally, • Planning: Excellent project management and planning capabilities What We're Looking For The ideal candidate will be someone who thrives in front of customers and isn't afraid to roll up their sleeves. You'll be comfortable moving between high-level commercial strategy and hands-on operational delivery. Your hospitality background will help you understand our customers' needs, while your commercial acumen will drive profitable growth. This role offers the opportunity to make a real impact in a dynamic food retail environment, working closely with customers and internal teams to deliver exceptional results.

Senior Product Manager (Freelance) Hybrid 2 days onsite (London) 6 month contract An established and fast-growing financial services group is seeking a Senior Product Manager to help shape the future of its customer and advisor experience. This role sits at the heart of a major transformation programme, leveraging digital, data, and AI technologies to enhance customer journeys, streamline advisor workflows, and deliver operational efficiency-all while maintaining a highly personalised advisory service that sets the business apart. The Opportunity This is a strategic product leadership role where you'll partner with senior stakeholders, technology teams, and front-line advisors to translate business challenges into scalable product solutions. You'll own product roadmaps, prioritise features based on customer and business value, and ensure delivery squads are focused on what matters most for growth, retention, and service excellence. Key Responsibilities • Define and deliver the product and technology strategy, ensuring alignment with commercial goals and business performance., • Act as the voice of both customers and sales advisors, ensuring their needs drive product decisions., • Translate advisor workflows and customer pain points into product requirements, user stories, and functionality roadmaps., • Partner with architects, data, engineering, and UX/UI teams to design and deliver solutions across apps, policy admin systems, and multi-channel experiences., • Drive the adoption of new features across a large advisor network, working with change management and "super user" groups., • Lead workstreams in customer discovery, analytics, and competitive benchmarking to inform product direction., • Monitor KPIs and feedback loops to continuously improve customer journeys and sales outcomes., • Present product roadmaps and updates to senior leadership and steering committees, shaping the strategic agenda., • Own and deliver strategic initiatives that impact customer engagement and efficiency (e.g., renewals, policy access, or advisor contact processes). What We're Looking For • 10+ years' product management experience, ideally with exposure to multi-channel, customer-facing products., • Strong background in digital experience, product design, and software development practices., • Proven ability to manage cross-functional teams across engineering, UX/UI, operations, sales, finance, and marketing., • Data-driven problem solver with strong commercial acumen., • Excellent stakeholder management skills, with the ability to influence at executive level., • Degree (or equivalent experience) in a relevant field. What's on Offer • A pivotal role in shaping a large-scale transformation programme in a market-leading business., • The chance to work on cutting-edge digital, data, and AI-driven initiatives., • Hybrid working model with strong collaboration across business and tech teams., • Competitive salary, benefits, and long-term career growth opportunities.

Senior Business Change Project Manager London 2 days per week in office FTC - 12 Months MUST HAVE: • insurance experience, • vendor management, • all types of change i.e. tech, business projects, etc, • experience delivering software, • managing a third-party vendor i.e. strong vendor and stakeholder management, etc. The ideal candidate will have experience in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator. 50% will be taking over a project to deliver a major upgrade of a Policy Admin System 50% will work on a project(s) prioritised via Group Change portfolio • Senior Business Change Project Managers plan and coordinate initiatives from inception to delivery; managing activities, resources, budget and people to achieve desired outcomes and enable strategic initiatives, • They provide oversight and challenge to project operations, performance and viability in terms of outcomes, delivery, benefits and financial management, • They partner with stakeholders to deliver high value, strategically aligned customer outcomes, and achievable benefit realisation, • Using their understanding of change and delivery management methods and tools, they ensure efficient & effective project delivery

Location: Newcastle / Remote Industry: Pensions / Financial Services Salary: DOE Hydrogen Group are supporting our pensions client in the search for an experienced Platform/Pension Transfers Manager to lead and optimise transfer operations within a growing and fast-paced business. The Role As the Transfers Manager, you will oversee the end-to-end pension transfer process, ensuring all activities are accurate, compliant, and efficient. You'll manage a dedicated team responsible for transfer operations, provide leadership and guidance, and drive continuous improvement across processes and systems. This role suits someone with strong technical knowledge of pensions and platforms, and a proven ability to manage teams, implement process enhancements, and ensure exceptional service delivery to customers and stakeholders. Key Responsibilities: • Lead, coach, and develop the transfers team to achieve departmental and organisational goals., • Oversee all aspects of pension and platform transfers, ensuring accuracy, compliance, and timely processing., • Manage workflows, monitor performance metrics, and identify opportunities to enhance efficiency and customer outcomes., • Act as a subject matter expert in transfers, particularly with experience of Origo systems and asset movements between providers., • Ensure all transfer activities comply with regulatory and company standards., • Address and resolve escalated transfer issues and complaints., • Drive continuous improvement initiatives across transfer operations and documentation., • Collaborate with senior management and compliance teams to maintain high operational standards and mitigate risk. Experience & Skills • Strong experience in pension or platform transfer operations within financial services., • Proven people management experience with the ability to develop, motivate, and lead teams., • Solid understanding of Origo transfer systems and pension transfer legislation., • Strong process improvement mindset with experience implementing change in operational environments., • Excellent communication and stakeholder management skills., • Comfortable managing performance, handling complex issues, and ensuring regulatory compliance.

dnata Catering UK is the world’s largest inflight caterer. Now spanning more than 60 global locations, we continue to invest in growing our business through technology, new facilities and acquisitions. We’re growing where our customers want us to. Our Shift Manger will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. To be actively involved and maintain an effective and productive team which focuses achievement on results and develops and sustains effective customer relationships. Key Responsibilities of a Shit Manager: • Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety., • Pro-actively investigating all accidents/incidents/delays to determine the root cause and put in place the appropriate solutions to eradicate further reoccurrences., • To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated to Operations Manager when necessary., • Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method., • Ensure all material and product and related costs are allocated and effectively managed within budget and to deadlines., • Able to manage targets and ability to demonstrate their impact on business performance. Championing change initiatives and improvements with OPS Ex, • Ensure standards of external and internal customer service are met and use of effective pro-active commutation with all internal and external key stakeholders is maintained., • Adhering to all Legislation, Company Policy and Compliance standards are met., • Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy. What do we need from you? • Problem solving skills., • Experience within the transport sector or logistics., • Stakeholder management., • Computer literate - Microsoft Outlook, Word and Excel, • Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management, • An understanding of cost and control management, • Attention to detail and accuracy, • Good organisation skills and flexibility Finally, what's in it for you? • An opportunity to be part of a global family., • Free breakfast, lunch and dinner on site, • Free tea and coffee whilst on shift, • £60 towards both, dental and optical cover through our Simply health Cash Plan, • £150 if you Refer a Friend, • Discounted gym membership at over 2000 gyms nationwide, • Cycle to Work Scheme, • Opportunity to enhance your learning through our inhouse apprenticeship programme, • Access to our Employee Assistance Programme (EAP) which offers counselling If you believe your skills and experience align with what we're looking for, we encourage you to apply — we’d love to hear from you!

The Business This is a globally backed FMCG business with a bold UK growth agenda and a challenger mindset. Already established within the Grocery sector, the business is now entering a critical new phase – scaling its Premium Snacking portfolio across the high-potential Convenience and Wholesale channel. With strong foundations and a world-class product range, the brand is ready for lift-off. Backed by an international group and a leadership team that thinks long term, this is a rare opportunity to shape and lead a channel with untapped growth potential. The UK team is small, agile, and highly entrepreneurial. Everyone is hands-on, fast-moving, and results-driven. Innovation, customer partnership, and commercial agility sit at the heart of their culture – and now they are looking for a like-minded Senior National Account Manager to take ownership and drive the next chapter. The Opportunity As Senior National Account Manager – Convenience and Wholesale, you will take full commercial ownership of a strategically critical channel. You will report directly to the UK Commercial Director, and work closely with European partners and the UK brand team to embed the premium snacking range into the market. This is not a reactive account role. It is a high-ownership, growth-focused position, built for someone who wants to lead a channel, not just manage accounts. Core Responsibilities ✅ Channel Ownership with Growth Accountability Take the lead on Convenience and Wholesale, building out the UK strategy and commercial execution plan. ✅ Brand Expansion – Premium Snacking Drive distribution and visibility of the snacking portfolio across key accounts and new customer opportunities. ✅ Strategic Business Development Identify whitespace across formats and customers. Build and execute compelling commercial strategies that unlock growth. ✅ Full P&L Accountability Own commercial delivery, manage investment, and balance short-term results with long-term brand value creation. ✅ Cross-Functional Collaboration Work closely with NPD, supply chain, and marketing to bring plans to life in market. Ensure flawless delivery across the value chain. ✅ Customer Relationship Management Build and grow senior-level relationships across retail buying, supply, and category functions. ✅ Platform for Leadership This is a visible, strategic role with clear progression into future leadership positions as the UK team grows. What You Will Gain ✨ Full ownership of a high-growth UK Convenience and Wholesale channel ✨ A high-impact role reporting directly to the UK Commercial Director ✨ Exposure to an internationally backed, high-quality product portfolio ✨ A seat at the table as the UK growth strategy is shaped and delivered ✨ A rare balance of global resource and SME-style agility ✨ A fast-paced, innovation-led category full of white space and growth ✨ Real progression toward leadership roles as the UK business scales Candidate Requirements We are looking for a commercially driven, growth-minded account leader who can combine channel strategy with flawless delivery. ✔️ Proven success in the Convenience and Wholesale channel ✔️ Experience with impulse-led or snacking categories is highly desirable ✔️ Strong in both strategic thinking and hands-on account execution ✔️ Experience growing accounts and opening new opportunities, not just managing ✔️ Able to work cross-functionally in an agile, entrepreneurial environment ✔️ Comfortable owning the full P&L and driving performance end to end ✔️ Hungry for growth, visibility, and progression into leadership Location The role is home-based, with two days per week required in the North. If you are ready to own a high-growth channel in one of the UK’s most dynamic categories, this could be the career-defining move you have been looking for.