Customer experience jobs in Caterham - Page 2Create job alerts

Job Description**Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Fulfilling transactions above the benchmar

Ideal candidates should have strong communication skills, attention to detail, and experience in customer service. A leading recruitment agency in the UK is seeking a Customer Service Coordinator for a full-time position.

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL. Genp

A global apparel retailer seeks a Floor Supervisor in Greater London to lead store operations and ensure customer satisfaction. Responsibilities include guiding staff, managing in-store experiences, and driving sales performance. Candidates should have a high school diploma and at least 1 year of re

The ideal candidate has strong leadership skills, extensive experience in customer experience management, and a background in retail operations. This role emphasizes team development, strategic sales initiatives, and operational excellence, enhancing both customer journeys and store performance.

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

You will be responsible for ensuring customers have a brilliant experience by preparing food, serving on the till, and keeping the restaurant clean and welcoming. The ideal candidate should possess effective communication skills and a high energy level, along with a genuine enthusiasm for customer s

A prominent retail company in Devon and Torbay is looking for a Shift Lead to ensure a safe and efficient environment for both customers and staff.

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals.

A logistics solutions company in Croydon is looking for an Operations Executive to oversee delivery operations and enhance customer experiences. The ideal candidate should have strong problem-solving skills and be able to communicate effectively with customers and drivers. Responsibilities include m

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Leadership exp

Candidates should possess at least 4 years of experience within the airline industry, excellent customer service skills, and relevant qualifications. A leading airline is seeking an individual to coordinate airport services, ensuring efficient operations and top-notch customer service.

This role involves mentoring a team and enhancing customer experiences while achieving store goals. The ideal candidate will have retail or hospitality supervisory experience, a strong customer-service focus, and excellent decision-making skills.

Candidates should have experience in category management, strong negotiation skills, and the drive to enhance supplier performance.

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

A leading UK retailer is seeking a Customer Experience Manager to enhance the shopper experience across the store. The ideal candidate will demonstrate strong leadership, a commitment to customer satisfaction, and a successful track record in a fast-paced retail environment.

A leading insurance firm is seeking a candidate to lead the Customer Relations and Quality Assurance Teams. This role includes developing strategies that align with business growth and ensuring customers receive good outcomes.

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations.

An athletic retail company in Greater London is looking for a Lead Store Advisor to lead their retail team and ensure a premium customer experience. Candidates should have over 3 years of retail experience, strong leadership skills, and a passion for sports.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

A leading veterinary clinic in Epping Forest is seeking a Customer Experience Manager to join its team. This full-time role involves leading Customer Experience Coordinators to provide exceptional service. Candidates should have management experience in the service or hospitality industry.

Ideal candidates will have experience in customer-focused environments, with strong leadership and problem-solving skills. Join us to make a significant impact in our customers' experience. A premium coffee brand located in Greater London is seeking a passionate leader for their Customer Experience

We are seeking an accomplished Senior Consultant, Customer Experience (CX) Transformation located in EMEA to lead clients through complex customer experience and contact centre transformations. You will act as a principal advisor bridging the gaps between operational reality, business strategy and t

A leading UK retailer seeks a Customer Experience Manager to enhance the shopping experience in their store. You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. Ideal candidates will have leadership experience in a dynamic r

Director of Customer Experience Location: (London) Bruce Kenrick House, 2 Killick Street, London N1 9FL / (Chelmsford) The Frederick Chancellor Building, Victoria Road South, Chelmsford, Essex, CM1 1LN As Director of Customer Experience, reporting to the Chief Customer Officer, you will lead the org

The ideal candidate will have significant experience in client delivery and product ownership within the UK energy or water industries, along with strong communication and problem-solving skills.

Customer Success or Technical Support experience in the SaaS space. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

The ideal candidate has significant retail management experience and is adept at driving results while creating a welcoming environment for customers. This role involves motivating the team, achieving sales targets, and ensuring an exceptional consumer experience.

The ideal candidate will excel in customer service and have strong skills in disciplinary actions and visual merchandising.

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

Proven experience leading engineering teams focused on customer experience and digital products, ideally within e-commerce or consumer technology. As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers dis

In this full-time role, you will lead a dedicated team to enhance customer experiences through excellent service and product knowledge. Ideal candidates are customer-focused with strong leadership skills and a passion for retail.

A British luxury brand is seeking an Operations & Customer Service Manager to oversee customer experience and daily operations. This part-time role, flexible at 3-4 days per week, requires someone who excels in customer service while handling operational tasks efficiently. The ideal candidate will e

The role involves handing over vehicles to customers, ensuring their experience is enjoyable and stress-free. The ideal candidate will have prior experience in a retail environment and a genuine desire to excel in customer service. A dynamic recruitment company in the East Midlands is seeking an ind

A global specialty retailer is seeking a Brand Strategy & Customer Experience Manager to lead marketing initiatives across EMEA. This role involves optimizing global messaging, managing customer experience, and providing business updates to leadership. The ideal candidate will possess strong marketi

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Ideal candidates will possess previous sales experience, have a passion for luxury retail, and strong communication skills, contributing to a dynamic and welcoming store environment.

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys. Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experi

A renowned footwear retailer in Greater London seeks an experienced Store Manager to lead their UK store, ensuring exceptional customer experiences and driving sales. Ideal applicants should have proven retail management experience, strong communication skills, and the ability to balance targets wit