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Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. Experience partnering with Sales to drive renewals, customer health planning, and upsell opportunities.

The role will promptly deal with all customer interactions throughout the customer lifecycle, and to maximise holiday conversion opportunities and to deliver outstanding customer service. Travel Consultant (Customer Experience Executive). They are now on the lookout for passionate, talented, outgoin

Strong customer experience background within a DTC brand -. With a strong social impact mission at its heart, the business is scaling thoughtfully and wants every customer interaction to feel personal, seamless and memorable. It will suit someone who combines commercial thinking with empathy, enjoys

Successful candidates will have prior supervisory experience and a passion for delivering exceptional customer experiences. Monsoon in Greater London is seeking a leader who excels in customer service and inspires their team.

Ideal candidates will possess prior customer service experience. The role involves assisting customers, managing stock, and ensuring delivery efficiency. Wickes is seeking a customer service-focused individual for their Greater London store.

The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction. A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical custome

You will be the "Quality Controller" for our entire customer experience. You will proactively review ticket histories to ensure every customer receives a flawless, on-brand experience. Experience: 2+ years in Customer Support or E-commerce Operations.

This role involves active participation in driving sales growth, inspiring the team to meet targets, and delivering exceptional customer service.

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especially in the insurance sector, and have a solid trac

The role involves welcoming customers, assisting with product queries, and promoting garden items. Applicants should be self-motivated and possess excellent customer service skills. Previous retail experience is desirable.

The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team.

Key responsibilities include driving store sales, providing exceptional customer service, and supporting team collaboration.

The role involves connecting with customers through emotional selling, maintaining store aesthetics, and achieving sales targets.

A fast-growing customer‑centric company in the UK seeks a Director of Customer Experience to lead a team of 30‑40. Director, Customer Experience —. This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment.

You’ll lead customer experience strategy, oversee the Hire Desk operations, and serve as the primary liaison with leasing partners — all while balancing exceptional service delivery with strong commercial awareness and cost efficiency to support organisational goals and ensure a consistently pos

A premium athletic apparel brand in the UK is seeking a Retail Store Floor Lead to lead their sales team while ensuring exceptional customer experiences. The Floor Lead will oversee daily operations, motivate staff, and foster relationships with customers to achieve sales goals. We're looking for a

A leading infrastructure company is seeking a Customer Experience Manager to lead customer experience strategy and oversee Hire Desk operations in Derby. Responsibilities include enhancing the customer journey, driving operational improvements, and managing relationships with leasing partners.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

The ideal candidate will have experience in customer-facing roles, team leadership, and must be flexible to work varying hours. The role involves developing a strong customer-focused team, meeting performance targets, and engaging with customers through innovative campaigns.

Ideal candidates will have prior customer service experience and strong communication skills. Responsibilities include preparing drinks, maintaining cleanliness, and excellent customer service.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

We are looking for a Business Capability Owner (BCO) for our Consumer Customer Experience (CX) capability. In this pivotal role, you will be the driving force behind the strategic evolution and continuous optimization of our entire Customer Experience (CX) technology ecosystem. Ultimately, your lead

A leading footwear brand in the UK is seeking enthusiastic retail staff to deliver exceptional customer service and manage store operations. Candidates should have retail experience, understand fashion trends, and be self-motivated team players.

This is a high-impact role with real ownership along with the opportunity to reshape customer operations at scale with direct access to senior leadership, making visible a real impact on customer experience, performance, and growth. Transformation Director (Customer Experience & Operations). Lead op

A leading fashion retail brand in Greater London is looking for enthusiastic sales team members to enhance customer experiences and achieve sales targets.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales

In this pivotal role, you will inspire and motivate your team, deliver tailored customer service experiences, and support the management team in driving sales by monitoring key performance indicators. The ideal candidate has previous supervisory experience and excels in a fast-paced retail environme

A leading fashion brand in Greater London is seeking an Assistant Store Leader to enhance customer experiences and drive operational excellence. In this full-time role, you will lead and coach a team, ensuring adherence to exceptional service standards while managing customer interactions. The ideal

A leading UK supermarket chain is looking for a Store Manager to run their store with a focus on community engagement and customer satisfaction. The ideal candidate will lead a team to enhance the shopping experience, drive commercial performance, and foster an inclusive culture. The role requires f

This role involves enhancing customer experience through data-driven insights and managing cross-collective initiatives.

You'll offer warm welcomes, prepare food from various brands like Starbucks and KFC, and provide excellent customer service.

A luxury retail brand in Greater London seeks a Rituals Expert to lead their in-store team and enhance the customer experience. You will interact directly with customers, sharing your brand expertise and fostering a welcoming environment. Ideal candidates have prior supervisory experience in retail,

This permanent full-time position involves leading bid activities, managing customer service improvement projects, and building strong senior client relationships.

A next-generation ecommerce platform is seeking a Product Manager for Customer Developer Experience to enhance integrations and optimize developer workflows.

Sainsbury’s in Greater London is seeking a Lead Customer Experience Manager. This role involves leading a team of managers to ensure outstanding customer experiences in-store. Candidates should have a solid background in retail leadership, a passion for customer service, and the capability to driv

A dynamic competition platform is seeking a Customer Service Assistant to enhance customer experiences by handling queries and resolving issues effectively. This entry-level full-time role requires strong communication, problem-solving skills, and a customer-first approach, with hybrid working in Re

The role involves preparing food, serving customers, and maintaining a clean restaurant.

A retail company in Greater London seeks enthusiastic team members to enhance customer experiences. Candidates should engage customers effectively and contribute to a collaborative environment. This role requires an understanding of brand appeal and communication skills, with previous retail experie

We operate a 24/7 customer experience team and this role will require you to work shifts on a scheduled basis. Given our exciting and progressive growth plans, we are looking for an exceptional Customer Experience Specialist to come and join our global business. Find creative solutions to partner pr

The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers.

The role requires relevant experience in retail or hospitality, decision-making skills, and flexibility for shifts. As a Rituals Advisor, you'll contribute to a memorable shopping experience while adhering to operational standards. A leading cosmetics brand in Horley is seeking a Rituals Advisor who

A leading vehicle repair company in the UK is seeking a Customer Experience Lead to shape and deliver a customer strategy. The role involves leading a team, enhancing customer experiences, and turning insights into action. Ideal candidates will have senior leadership experience in a customer-focused

A leading lifestyle brand in the United Kingdom is seeking a dedicated professional to enhance customer experience and drive sales results. The ideal candidate will possess management experience in a fast-paced environment and excel in organizational and communication skills.

Crafting end‑to‑end user experiences, using innovative ways to combine content, web journey, personalized experiences and marketing automation. You’ll provide advice on digital change, help customers exploit the Adobe Experience Cloud to strengthen their brand and grow their business, and look

You will be instrumental in providing exceptional customer service while promoting a positive work environment. The ideal candidate should possess at least 2 years of retail experience, strong communication skills, and a background in the sports or fashion industry is a plus.

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b