Job Overview We are seeking a motivated and detail-oriented Account Executive to join our dynamic team. The ideal candidate will possess strong organisational skills and have a background in office administration. This role requires excellent communication abilities, both verbal and written, as well as proficiency in various software applications. The Account Executive will be responsible for managing client accounts, ensuring customer satisfaction, and supporting the sales team in achieving their targets. Responsibilities Manage and maintain relationships with existing clients to ensure their needs are met Assist in the preparation of sales proposals and presentations Conduct data entry and maintain accurate records of client interactions in our systems Provide administrative support to the sales team, including scheduling meetings and managing calendars Utilise Microsoft Office and Google Workspace to create reports, documents, and presentations Handle incoming calls with professionalism, demonstrating excellent phone etiquette Collaborate with other departments to resolve client issues promptly Perform clerical tasks such as filing, typing, and maintaining office supplies Requirements Previous office experience is essential; administrative experience is highly desirable Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with QuickBooks is a plus but not mandatory Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent typing skills with attention to detail for data entry tasks Demonstrated clerical experience in a professional setting Ability to communicate effectively both over the phone and in writing If you are looking for an exciting opportunity to grow your career as an Account Executive within a supportive environment, we encourage you to apply.
Duties and responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills