Customer experience jobs in Whitley BayCreate job alerts

Contract: Permanent Location: Field-Based, North-East Region (covers geographical area from Scottish Borders to East Midlands) Recruitment Partner: Anastasia Walker What you'll be doing As a People Partner at Boots UK, you will act as a trusted advisor to our Directors of Stores and Area Managers, curating the regional people plan to enable exceptional performance and customer outcomes. You'll translate business priorities into long term people solutions, building leadership capability and ensuring the region is future ready. Driving on strategic insight, you will influence business decisions, promote organisational transformation, and help position Boots as an employer of choice. Reporting into Senior People Partner, you will: Key responsibilities Business Partnering • Partner with senior leaders to shape and deliver a forward looking people plan that enables the achievement of commercial and customer goals., • Act as a strategic advisor, challenging and influencing leadership thinking on people decisions, capability, and culture., • Translate business insights into actionable people priorities that build long term organisational effectiveness., • Collaborate across the HR function to support the design of initiatives and deploy innovative, data led people solutions that enhance performance, engagement, and retention., • Use workforce data and external insights to inform workforce planning. Leadership & Talent Strategy • Shape and lead the regional talent and succession plan, • Partner with senior leaders to identify critical roles and implement targeted development interventions that accelerate readiness., • Champion a culture of performance, accountability, and continuous learning across the region., • Coach and influence leaders to strengthen their people leadership effectiveness. Organisational Effectiveness & Change Leadership • Lead regional change programmes, ensuring alignment with the wider business transformation agenda., • Drive cultural and organisational effectiveness by feeding into the development of roles and capabilities to meet future business needs., • Coach leaders through change to ensure engagement, alignment, and sustainable performance outcomes., • Work with Head of People to assess the people impact of strategic initiatives and develop mitigation and engagement plans. Employee Experience & Culture • Embed our Colleague Promise that reflects Boots' values and enhances engagement and retention., • Be a cultural ambassador, driving inclusion, wellbeing, and purpose-led leadership., • Use colleague insight and data to influence decisions and shape the regional people agenda. What you'll need to have (our must-haves) • Significant experience in a HR Business Partner or strategic people role within a large, complex, or multi-site organisation., • Connecting people strategy to business outcomes., • Demonstrated experience in organisational design, strategic workforce planning, and cultural transformation., • Exceptional influencing and stakeholder management skills with credibility at senior leadership level., • Expertise across core HR disciplines with a focus on leadership development, talent management, and change., • Analytical and insight-driven approach, able to interpret complex data and translate it into strategic action., • Proven ability to lead through ambiguity shaping people strategies that drive future capability and performance. Rewards designed for you • Boots Retirement Savings Plan, • Discretionary annual bonus, • Generous employee discounts, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more., • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.

Account Development Manager NHS Fleet Solutions Location: Manufacturing and Innovation Hub, Seaton Delaval Salary: £48,117 plus annual bonus and excellent NHS Pension Scheme Hours: 37.5 hours per week, Monday to Friday About the Opportunity NRG Executive is delighted to be supporting NHS Fleet Solutions with the appointment of an Account Development Manager. Having partnered with NHS Fleet Solutions on a number of successful appointments across the organisation, we have developed a strong understanding of both the business and the calibre of people who thrive within it. This is an excellent opportunity to join one of the UK's leading providers of salary sacrifice vehicle schemes, supporting hundreds of public sector and not-for-profit organisations across the country. NHS Fleet Solutions has earned an outstanding reputation for customer service, innovation and long-term client relationships, combining commercial success with a clear social purpose by reinvesting profits back into frontline patient care. As part of an experienced and highly regarded commercial team, you'll play an important role in supporting existing client relationships, helping organisations maximise the value of their partnership whilst contributing to the continued growth and success of the business. The Role The NHS Fleet Solutions team is responsible for generating valuable non-core income that is reinvested into patient care. Operating within the competitive salary sacrifice marketplace, the business continues to grow across the NHS and wider public sector, supported by a collaborative team committed to delivering an exceptional customer experience. Reporting to the Head of Account Management, the Account Development Manager will manage a portfolio of established customer accounts, building trusted relationships with clients, understanding their objectives and ensuring they continue to receive an outstanding level of service. Whilst this is primarily an account management role rather than a new business position, success will come from someone who enjoys developing relationships, identifying opportunities to add value and acting as a trusted adviser to their clients. Key Responsibilities • Maximise performance across a defined portfolio of customer accounts., • Act as the primary point of contact for clients, building strong, long-term relationships., • Champion the needs of clients and scheme users across the wider business., • Deliver an exceptional level of customer service and account support., • Monitor competitor activity and identify opportunities to strengthen client engagement., • Proactively identify opportunities to develop existing customer relationships and support business growth., • Work closely with colleagues across the commercial team to ensure a seamless customer experience., • Maintain accurate records using the Customer Relationship Management (CRM) system., • Monitor customer satisfaction, responding proactively to feedback where appropriate., • Maintain an up-to-date understanding of developments within the salary sacrifice and employee benefits sector., • Represent NHS Fleet Solutions at customer events, exhibitions and webinars across the UK., • Work collaboratively with internal teams to ensure consistently high standards of customer service., • Provide regular account updates to internal stakeholders., • Investigate and resolve customer queries, escalating where appropriate. Additional Responsibilities • Promote NHS Fleet Solutions and its wider commercial services to both internal and external stakeholders., • Support the continued development of Northumbria Healthcare Group's commercial reputation and brand., • Develop knowledge of the wider commercial services available across the Group to identify opportunities for cross-collaboration., • Build and maintain a strong network of contacts across existing and prospective client organisations., • Research and analyse market opportunities, providing insight and supporting business development activity., • Deputise for the Head of Account Management and/or Group Sales Director when required., • Assist with the supervision of the sales and account management support team as appropriate. About You We're looking for someone who enjoys building lasting relationships and takes pride in delivering an outstanding customer experience. You may already be working in an account management, client relationship or customer success role and will be confident communicating with stakeholders at all levels. You'll be organised, commercially aware and proactive in your approach, with the confidence to represent NHS Fleet Solutions professionally both in meetings and at external events. Most importantly, you'll enjoy working collaboratively, be keen to understand your clients' needs and be motivated by helping them achieve the greatest value from their partnership. Essential Requirements • Degree educated or a minimum of three years' experience within a Business-to-Business (B2B) environment., • Previous account management experience., • A proven track record of developing commercial relationships and delivering against KPIs., • Excellent written and verbal communication skills., • Experience using a CRM system., • Strong presentation and report writing skills., • Excellent relationship-building skills with stakeholders at all levels., • High attention to detail with excellent organisational skills., • Self-motivated with a proactive approach., • Full UK driving licence., • Willingness to travel throughout the UK, including occasional overnight stays. Experience of using AI to improve business practices would be advantageous. Why Join NHS Fleet Solutions? • Join one of the UK's leading salary sacrifice providers., • Manage established relationships with respected public sector organisations., • Work within a collaborative and supportive commercial team., • Enjoy genuine autonomy and the opportunity to build long-term client partnerships., • Benefit from an excellent NHS Pension Scheme, annual bonus and a healthy work-life balance., • Build a rewarding career within an organisation where commercial success directly supports investment into patient care. Interested? NRG Executive has been retained exclusively to manage this appointment on behalf of NHS Fleet Solutions. For a confidential discussion or to find out more, please contact: Scot McHarg Lead Consultant | NRG Executive 📞 07711 111278 ✉ scotmcharg@nrgplc.com

Rewards and Benefits on Offer; • Stable growing organisation., • Immediate start available, • 25 days holiday plus Bank Holidays, • Hybrid working and flexible working schedules, • The opportunity to work with a well-established and rapidly growing North East manufacturing company., • Funded training and development opportunities, • Holiday Buy Scheme, • Life Assurance, • Health Care Cash Plan . MTrec’s New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based near Wallsend, with their plans for growth and expansion, by recruiting a Project Engineer to join their team. You will be joining a fast-paced, dynamic company with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services globally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move. The Job You’ll Do; • Support the Engineering Manager in the delivery and oversight of a diverse portfolio of projects, including New Product Introduction (NPI), Change Control, and customer-focused initiatives., • Assist in the implementation, integration, and continuous development of New Product Introduction (NPI) processes across the organisation., • Lead assigned projects, coordinating reviews, meetings, and project schedules while monitoring progress to ensure successful delivery against agreed objectives., • Define project requirements and specifications through analysis of product designs, customer needs, and performance criteria., • Develop and maintain accurate project cost estimates and resource forecasts., • Collaborate with cross-functional teams, global sites, and external stakeholders to ensure effective project execution and alignment., • Analyse technical, operational, and financial data to support decision-making, business case development, and continuous improvement activities., • Drive enhancements to engineering processes, methodologies, and best practices to improve efficiency and performance., • Support the preparation of quotations and proposals for new business opportunities and customer projects., • Provide technical guidance and support to customers and project teams, identifying opportunities for design optimisation, manufacturing improvements, and process efficiencies., • Plan, schedule, and manage engineering and project activities to ensure delivery within agreed timescales., • Prepare and deliver presentations, reports, and recommendations to both internal and external stakeholders., • Undertake administrative responsibilities, including the preparation and review of technical reports, project documentation, and meeting minutes. About You; • Bachelor's degree (or equivalent) in an Engineering discipline or a closely related field., • Demonstrated experience in a Project Engineering or similar technical engineering role within a manufacturing or industrial environment., • Strong project management capabilities, with a proven track record of planning, coordinating, and delivering projects on time and within budget., • Experience managing New Product Introduction (NPI), product transfers, change control activities, or engineering projects throughout the product lifecycle., • Ability to interpret and apply technical drawings, specifications, standards, and engineering documentation., • Excellent analytical and problem-solving skills, with the ability to evaluate data and make informed, evidence-based decisions., • Effective communication and stakeholder management skills, capable of building strong working relationships across cross-functional and global teams., • Commercially aware, with experience contributing to cost analysis, quotation preparation, and business case development considered beneficial., • Highly organised and self-motivated, with the ability to manage multiple priorities and work independently in a fast-paced environment., • Proficient in Microsoft Office applications, ERP systems, and project management/planning software.

Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Project Manager. Key Duties: Major Customer / EPC Project Delivery: • Lead customer-facing major project execution from order acceptance through to delivery, documentation completion, shipment, and project close-out., • Act as the primary project interface between OsecoElfab and the customer's project team, including EPC contractors, end-user representatives, inspectors, and appointed third-party stakeholders., • Translate customer project requirements into clear internal actions, deliverables, schedules, responsibilities, and communication plans., • Develop and maintain project plans, milestone schedules, action trackers, risk registers, communication records, and project status reports., • Coordinate internal project activities across Commercial, Engineering, Quality, Supply Chain, Manufacturing, Planning, Logistics, and Finance., • Ensure technical, quality, documentation, inspection, certification, testing, packaging, shipping, and commercial requirements are understood and delivered., • Monitor project progress against customer milestones, contractual commitments, internal delivery dates, and agreed project deliverables., • Identify project risks, constraints, and bottlenecks early, ensuring mitigation actions are agreed, owned, tracked, and escalated where required., • Manage customer-facing project changes, including scope clarification, schedule impacts, documentation changes, inspection changes, and commercial variation requests., • Support structured project reviews, customer progress meetings, internal project meetings, and formal project close-out reviews. Internal Cross-Functional Coordination: • Drive alignment between internal functions to ensure customer project requirements are delivered in a coordinated and controlled manner., • Work closely with Commercial and Sales teams to ensure customer commitments, contractual requirements, and project expectations are clearly understood., • Coordinate Engineering deliverables, technical clarification responses, drawing approvals, design reviews, and customer documentation submissions., • Work with Quality to ensure inspection and test plans, certification, compliance requirements, customer hold points, and final documentation packs are delivered on time., • Partner with Supply Chain to monitor supplier deliverables, special material requirements, outsourced processes, and vendor documentation., • Coordinate with Manufacturing and Planning to ensure production schedules, capacity constraints, testing requirements, and shipment dates are visible and managed., • Ensure project actions are clearly assigned, followed up, and closed in line with agreed project timing. Customer Communication & Stakeholder Management: • Provide clear, timely, and professional communication to customer project teams on project status, risks, actions, and required decisions., • Prepare and issue customer-facing project reports, meeting agendas, minutes, action logs, and progress updates., • Manage customer expectations around schedule, documentation, technical clarifications, inspection points, and delivery commitments., • Act as the escalation point for project coordination issues, ensuring concerns are resolved quickly and constructively., • Represent OsecoElfab in customer project meetings, internal leadership reviews, and cross-functional project forums. General Project Management: • Support the delivery of capital machinery projects, internal operational improvement projects, and new product development projects as required., • Apply consistent project management principles including scope definition, planning, governance, risk management, resource coordination, and performance tracking., • Support the development and use of project management tools, dashboards, templates, stage-gate processes, and standard work., • Contribute to continuous improvement of project delivery processes, project visibility, cross-functional accountability, and lessons learned. Project Governance, Reporting & Continuous Improvement: • Maintain accurate project records, including project plans, schedules, risk registers, meeting minutes, action trackers, change logs, and customer communication records., • Develop and maintain project KPIs relating to on-time delivery, milestone adherence, documentation performance, customer satisfaction, and issue resolution., • Support project prioritisation, capacity visibility, and management reporting across the active project portfolio., • Ensure lessons learned are captured and used to improve future project execution., • Promote a culture of ownership, transparency, accountability, and disciplined project execution. The Package: • Competitive salary on offer, depending on level of experience., • 37.5 hours per week, Monday-Friday., • Company pension scheme., • Private health care., • Life assurance., • Quarterly bonus scheme potential., • Additional benefits.

We Make Morrisons… From a Bradford market stall to the UK’s sixth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re looking for an Operations Manager to join our team. Our Operations Manager’s play a key role in helping our business to grow and succeed. It’s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it’s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: • Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard, • Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors, • Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas, • Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same, • An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws, • Support Managers with forward-thinking action plans for their departments to increase performance, • Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance, • Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues, • Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer, • Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers, • Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience, • Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. About you Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: • Strong leadership skills with the capacity to listen and respond., • The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things., • Strong coaching skills. You must be able to give feedback to ensure common ways of working., • A passion for driving talent and creating a successful team culture., • The ability to resolve challenges and build trust between the full store team., • Set clear objectives that link directly to each department that are aligned with Morrisons priorities., • The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About us Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 6th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

We’re looking for an inspiring, guest‑focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell. If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact. As an Owner & Guest Experience Manager, you’ll own the full end‑to‑end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement. You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined‑up customer experience at every touchpoint. • Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements., • Analyse data and trends to identify emerging issues and opportunities to elevate service standards., • Lead action plans that reduce escalations and enhance satisfaction scores., • Recruit, inspire, train and develop a high‑performing customer‑focused team., • Create a positive, supportive culture where colleagues feel confident and motivated., • Lead by example, consistently demonstrating our values and service standards., • Take full accountability for managing and resolving owner and guest complaints in line with company policies., • Support the delivery of customer‑focused events and initiatives to strengthen engagement., • Plan, schedule and deliver a broad range of owner and guest events - forums, drop‑ins, social activities and more., • Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey., • Proven experience managing and developing a customer‑focused team., • Strong relationship-building skills with internal and external stakeholders., • Good commercial awareness and understanding of how service excellence drives revenue., • Excellent written and digital communication skills for guest‑facing communication., • Flexibility to work varied hours including weekends, evenings and bank holidays., • A proactive, solution‑focused approach with a passion for delivering outstanding experiences. Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: • The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!, • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority., • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us., • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities., • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.

Business Development Manager Location: North of England (from Stoke to the Scottish Border), including the North East & Ireland. Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: £45,000 dependent on experience + commission + car allowance We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across our North regions, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development. Key Responsibilities · Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures. · Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities. · Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met. · Act as the first point of contact for new account escalations and support problem resolution during mobilisation. · Meet regularly with clients across ...

SC Clearance Required (or ability to obtain) We are recruiting for a motivated and organised Project Engineer to support the delivery of complex marine and defence engineering projects within a highly regulated vessel support environment. This role will play a key part in the planning, coordination, and execution of engineering activities across vessel upgrade, maintenance, and modification programmes. Working closely with internal teams, OEMs, contractors, and defence stakeholders, the successful candidate will take ownership of technical project delivery and support the implementation of engineering solutions onboard naval and marine assets. The role would suit an engineer with strong technical knowledge, project coordination experience, and a background within marine, mechanical, electrical, or defence engineering environments. Key Responsibilities Develop, review, and manage technical scopes of work in collaboration with suppliers, OEMs, contractors, and customers Support the engineering delivery of vessel upgrades, modifications, and maintenance activities Lead technical planning activities, ensuring specifications and deliverables are achievable and clearly defined Provide engineering oversight during contractor and OEM activities both on-site and remotely Liaise with defence and customer stakeholders to ensure compliance with engineering and regulatory standards Support projects from initi...

About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Smart Meter Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you! Purpose of the role: • To exchange gas and electricity meters in customers' homes., • Provide a first class after-care service which includes a full demonstration to the customer on using their new meter., • Repairing and maintaining meters after initial install.Banding A - Dual Fuel Engineer - £ 39,923 per annum Banding B - 3 Phase / Medium Pressure - £ 41,571 per annum OTE for DF only engineer £48-53K - uncapped Performance bonus Weekly meter fit bonus scheme £60 per month lunch expenses What We Offer: We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: • Competitive salary, • Contributory Pension scheme, • Life assurance, • 29 days annual leave inclusive of bank holidays, • Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave, • Sureserve Benefits Hub, accessing over 1000's retail discounts, • Virtual GP service, 24/7, 365 days, available for employees and your immediate family, • Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family, • Bike2Work schemeSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Qualifications and Key skills required: • MET1, • CCN1/CMA1/CMA3, • Single phase electric, • MOCOPA (1a and 1c), • REGT1 and polyphase electric (desirable not essential), • Full UK Driving licence, • Minimum of 6 months experience in fitting dual fuel smart meters, • 3 phase or single-off multi is advantageousResonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact . Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks. Location - Newcastle *Terms and conditions apply Full job description available upon request - JBRP1_UKTJ

Quality Inspector About the Role Chirton Engineering Ltd are looking to recruit a Quality Inspector to ensure the dimensional accuracy, conformity, and overall quality of manufactured components throughout the production process. The Quality Inspector will play a key role inmaintainingquality standards by carrying out inspections at various stages of manufacture, recording results, and supporting production teams in resolving quality issues. This position is essential in ensuring that all products meet customer specifications, industry standards, and internal quality requirements. Our modern facility is equipped with advanced inspection tools and equipment, providing an excellent environment to further develop your quality assurance skills while supporting a diverse range of high-integrity engineering projects. The Company At Chirton Engineering, we design, manufacture, and service bespoke equipment, vessels, precision components, and remote handling systems. We provide specialist engineering services to the following sectors: Nuclear,Defence, Oil & Gas, Motorsport, Pharmaceutical, and Renewables. With many years of experience, we are known for delivering high-quality solutions, innovation, and continuous improveme...

Job Title: Domestic Gas Fitter Band 7 Location: South Shields and surrounding areas Job Overview: We are looking for an experienced Domestic Gas Fitter (Band 7) to join our team, working across South Shields and surrounding areas. The role involves carrying out a wide range of domestic gas, heating, and plumbing work in both occupied and void properties, as well as public buildings and schools. Key Responsibilities: • Carry out 1st and 2nd fix gas and heating installations, maintenance, and replacements, • Work independently using a multi-skilled whole job approach, • Read drawings, measure, mark out, and organise materials required, • Ensure all work is completed safely, on time, and to a high standard, • Use hand and power tools safely and effectively, • Conduct risk assessments and follow Health & Safety and COSHH regulations, • Work at height and in varied environments (indoor/outdoor), • Maintain site safety for the public and team at all times, • Supervise apprentices and promote high standards of workmanship and customer care Requirements: • Fully trained and assessed in Domestic ACS gas fitting elements (essential), • Proven experience in domestic gas, heating, and plumbing works, • Experience working in homes, public buildings, and construction sit...

Job Role Repairs Manager/Claims Administrator Salary - £28,000 to £30,000 Location Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities • Manage inbound calls from customers, clients, and repair teams in a professional and timely manner, • Oversee and administer incoming repair claims and allocate works to appropriate network partners, • Manage work in progress using systems, • Liaise confidently with clients, loss adj...

Job Title: Domestic Gas Fitter Band 7 Location: South Shields and surrounding areas Job Overview: We are looking for an experienced Domestic Gas Fitter (Band 7) to join our team, working across South Shields and surrounding areas. The role involves carrying out a wide range of domestic gas, heating, and plumbing work in both occupied and void properties, as well as public buildings and schools. Key Responsibilities: • Carry out 1st and 2nd fix gas and heating installations, maintenance, and replacements, • Work independently using a multi-skilled whole job approach, • Read drawings, measure, mark out, and organise materials required, • Ensure all work is completed safely, on time, and to a high standard, • Use hand and power tools safely and effectively, • Conduct risk assessments and follow Health & Safety and COSHH regulations, • Work at height and in varied environments (indoor/outdoor), • Maintain site safety for the public and team at all times, • Supervise apprentices and promote high standards of workmanship and customer care Requirements: • Fully trained and assessed in Domestic ACS gas fitting elements (essential), • Proven experience in domestic gas, heating, and plumbing works, • Experience working in homes, public buildings, and construction sites, • Strong understanding of Health & Safety practices, • Ability to work independently and manage workload effectively, • Basic IT skills (handheld devices, job systems), • Reliable, team-oriented, and customer-focused What We Offer: • Stable, long-term work, • Supportive team environment Apply now with your CV to be considered. JBRP1_UKTJ

Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Project Manager. Key Duties: Major Customer / EPC Project Delivery: Lead customer-facing major project execution from order acceptance through to delivery, documentation completion, shipment, and project close-out. Act as the primary project interface between OsecoElfab and the customer's project team, including EPC contractors, end-user representatives, inspectors, and appointed third-party stakeholders. Translate customer project requirements into clear internal actions, deliverables, schedules, responsibilities, and communication plans. Develop and maintain project plans, milestone schedules, action trackers, risk registers, communication records, and project status reports. Coordinate internal project activities across Commercial, Engineering, Quality, Supply Chain, Manufacturing, Planning, Logistics, and Finance. Ensure technical, quality, documentation, inspection, certification, testing, packaging, shipping, and commercial requirements are understood and delivered. Monitor project progress against customer milestones, contractual commitments, internal delivery dates, and agreed project deliverables. Identify project risks, constraints, and bottlenecks early, ensuring mitigation actions are agreed, owned, tracked, and escalated where required. Manage customer-facing project changes, including scope clarification, schedule impacts, documentation changes, inspection changes, and commercial variation requests. Support structured project reviews, customer progress meetings, internal project meetings, and formal project close-out reviews. Internal Cross-Functional Coordination: Drive alignment between internal functions to ensure customer project requirements are delivered in a coordinated and controlled manner. Work closely with Commercial and Sales teams to ensure customer commitments, contractual requirements, and project expectations are clearly understood. Coordinate Engineering deliverables, technical clarification responses, drawing approvals, design reviews, and customer documentation submissions. Work with Quality to ensure inspection and test plans, certification, compliance requirements, customer hold points, and final documentation packs are delivered on time. Partner with Supply Chain to monitor supplier deliverables, special material requirements, outsourced processes, and vendor documentation. Coordinate with Manufacturing and Planning to ensure production schedules, capacity constraints, testing requirements, and shipment dates are visible and managed. Ensure project actions are clearly assigned, followed up, and closed in line with agreed project timing. Customer Communication & Stakeholder Management: Provide clear, timely, and professional communication to customer project teams on project status, risks, actions, and required decisions. Prepare and issue customer-facing project reports, meeting agendas, minutes, action logs, and progress updates. Manage customer expectations around schedule, documentation, technical clarifications, inspection points, and delivery commitments. Act as the escalation point for project coordination issues, ensuring concerns are resolved quickly and constructively. Represent OsecoElfab in customer project meetings, internal leadership reviews, and cross-functional project forums. General Project Management: Support the delivery of capital machinery projects, internal operational improvement projects, and new product development projects as required. Apply consistent project management principles including scope definition, planning, governance, risk management, resource coordination, and performance tracking. Support the development and use of project management tools, dashboards, templates, stage-gate processes, and standard work. Contribute to continuous improvement of project delivery processes, project visibility, cross-functional accountability, and lessons learned. Project Governance, Reporting & Continuous Improvement: Maintain accurate project records, including project plans, schedules, risk registers, meeting minutes, action trackers, change logs, and customer communication records. Develop and maintain project KPIs relating to on-time delivery, milestone adherence, documentation performance, customer satisfaction, and issue resolution. Support project prioritisation, capacity visibility, and management reporting across the active project portfolio. Ensure lessons learned are captured and used to improve future project execution. Promote a culture of ownership, transparency, accountability, and disciplined project execution. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits. TPBN1_UKTJ

Team Manager - North Tyneside Recovery Partnership Location: 2nd Floor Customer First Centre, 16 The Forum, Wallsend, NE28 8JR Working Hours: 37 hours per week - Monday to Friday between 09:00-17:00(May be an occasional evening, depending on services needs) Contract Type: Permanent Salary: £31,030 - £41,980 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change. About the role We have an exciting opportunity for an experienced and motivated Team Manager to join the North Tyneside Recovery Partnership. This all-age service supports residents across North Tyneside and is delivered by Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust in partnership with Waythrough. It provides community-based, evidence-based psychological and clinical interventions for individuals seeking support with drug and/or alcohol use. Based in Wallsend with a strong outreach approach, the service works within local communities to promote recovery, build recovery capital, and support long-term positive outcomes. As Team Manager, you will play a key role in leading and coordinating the service. Working closely with the Area Manager, you will oversee performance, lead key workstreams, and ensure delivery is safe, effective, and aligned with contractual and commissioning requirements. This is a hands-on leadership role, combining operational oversight with staff management, service development, and partnership working. What you will do • Lead and coordinate the day-to-day delivery of the service, • Line manage, supervise, and support staff to deliver high-quality interventions, • Monitor and report on Key Performance Indicators (KPIs) and service outcomes, • Lead on allocated workstreams and support continuous service improvement, • Ensure compliance with safeguarding, risk management, and organisational policies, • Oversee referrals and ensure appropriate access to the service, • Maintain accurate data, reporting, and performance systems, • Build and maintain strong relationships with external partners and stakeholders, • Manage resources effectively, including staffing, rotas, and service delivery needs, • Support recruitment, training, and development of staff, • Deputise for senior management where required What you will need Essential • Experience managing or supervising teams within health, social care, or recovery services, or strong demonstrable leadership potential with readiness to progress into a management role, • Experience overseeing frontline services and supporting individuals with complex needs, • Ability to monitor KPIs, analyse data, and drive service improvements, • Excellent written and verbal communication skills, with the ability to engage a range of stakeholders, • Strong organisational skills with the ability to manage competing priorities and meet deadlines, • A proactive, solution-focused approach with strong decision-making skills, • Commitment to delivering compassionate, person-centred support, • Level 3 NVQ in Health and Social Care (or equivalent), or willingness to work towards Desirable • Strong understanding of drug and alcohol recovery, including local and national strategies, • Experience working within a community-based or outreach service, • Knowledge of safeguarding, risk management, and compliance frameworks To view the full job description, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package: • 27 days annual leave, rising to 32 after 1 year (plus bank holidays), • Pension scheme with 4.5% employer contribution, matched up to 6.5%, • Life assurance (3 annual salary), • Enhanced sick pay and family-friendly pay, • Birthday leave and the option to buy up to 5 extra days annual leave, • Professional fee reimbursement for relevant qualifications, • 24/7 online GP access and Employee Assistance Programme, • Recognition and long service awards via our Way to Go and Aspirations portals, • £500 Recommend a Friend bonus, • Cycle to Work scheme and Credit Union membership, • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good, • Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team. JBRP1_UKTJ

12 hour contract You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. 25% Colleague Discount! – Plus, exclusive Double Discount days! MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you. Stream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens! Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. As a Sales Assistant, you’re the face of our brand on the shop floor – a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions – whether it’s discovering new products they’ll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well‑stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life – and that impact… It all starts with you. Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions – the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Deliver friendly, knowledgeable, and efficient service to every customer. Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment. Operate tills accurately and handle transactions with care. Support with deliveries, stockroom organisation, and product availability. Follow all operational procedures, including health & safety and loss prevention. As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security. Work collaboratively with your team to meet store targets and KPIs. Stay informed about promotions, products, and services to help customers make informed choices. Be a brand ambassador—positive, professional, and passionate about what we do. The role can be physically demanding and hard work – you’ll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand! A passion for delivering great customer service. Strong communication and interpersonal skills. A team player with a positive, can‑do attitude. Reliable, punctual, and flexible to work varied shifts. Comfortable using tills and handling cash. Previous experience in customer service or hospitality role. Experience in a fast‑paced, high‑volume environment. For Keyholders: experience with store opening/closing and basic supervisory responsibilities If you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience. Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career. Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store – helping you build real examples and experiences you can use as you grow with us. When you’re assigned keys, you’ll receive an enhanced rate of pay, recognizing the additional responsibilities. You’ll also receive training and support to become a Keyholder and enjoy the development opportunities – and the enhanced pay that comes with the responsibility. • Opening and closing the store, • Cashing up, • Carrying out management responsibilities To inspire reading, learning, creativity and play We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can‑do | Energy that gets it done. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non‑binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! #J-18808-Ljbffr

An apprentice customer service advisor role at EE requires handling customer inquiries and providing excellent service.

Small Works Engineer (TECS, Fire & Security) Secureshield, part of the Ranger Group Competitive Salary Based on Experience Join Our Growing Team Secureshield is growing fast as part of the wider Ranger Group, and were looking for a motivated Small Works Engineer who wants to be part of something exciting. If you enjoy variety, autonomy, and being trusted to deliver high-quality work across TECS, fire, security, and life safety systems, youll feel right at home here. This is a role where your expertise is valued, your ideas matter, and youre supported by a team that genuinely cares about your development and wellbeing. What Youll Get in Return Flexible working hours On-call travel paid door-to-door £1,000 referral bonus for successful hires Fully expensed van, mobile phone, and laptop Private health insurance & life insurance 25 days holiday + bank holidays (with the option to buy more) Paid training, courses, and professional development Clear progression opportunities within a rapidly expanding group A genuinely supportive culture youre part of a team, not a payroll number What Youll Be Doing Delivering small works projects from minor installs and upgrades to remedial works. Ensuring all work meets British Standards, industry regulations, and company procedures. Maintaining excellent health & safety practices across all tasks. Additional Responsibilities Commissioning systems, handing them over, and providing customer training. Carrying out acceptance testing and quality assurance checks. Offering professional, customer-facing support when required. What You Bring Proven experience in fire and security engineering, especially small works. Strong technical knowledge across TECS, fire alarms, intruder alarms, CCTV, and access control (multi-manufacturer). Solid understanding of BS5839, BS5266, EN50131, and related standards. Great organisational skills and the ability to manage multiple projects confidently. Strong communication and client-facing skills. IT literacy, including Microsoft Office and project management tools. Ability to produce accurate quotes and technical documentation. As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger TPBN1_UKTJ

My client, a leading international electrification business, seeks an Electronics Design Engineer to join their R&D division based at their South Tyneside operation. About the Role Reporting to the R&D Manager, my clients seeks an Electronics Design Engineer who will be responsible for the design, prototype, test, troubleshoot and repair power electronic systems and assemblies. Main Responsibilities • Define methods, operations and sequences for qualification testing of components, circuit blocks, assemblies and products., • Engineering support to the product development team., • Follow product development cycle (V-model) including requirements capture and verification to requirements., • Establish and document engineering procedures., • Analyse and understand customer and regulatory requirements., • Carry out feasibility studies to determine most suitable topologies to meet requirements., • Design and debug power electronic circuits, components and PCB assemblies for new product development and sustaining projects., • Document generation, schematics, BOM’s, wiring diagrams, simulations, circuit design calcs., • Design, setup and run tests to ensure the design meets specifications., • Develop and apply new techniques, circuits and tests for product design., • Maintain records and documentation on all designs, tests and analysis., • Apply current techniques and tools to improve cost, design time, reliability, durability, and manufacturability. About you To be considered for the role, it is essential that you possess demonstrable skills and experience in electronic design, specifically including the design of power electronicss, motor drives or static power conversion products. Key Selection Criteria • You will ideally be degree qualified in a relevant discipline, • Experience with different power silicon technologies and ability to choose the best solution for the requirements, • Experience of gate drive circuits and technologies., • Experience of designing low voltage signal level control circuits (micro processors, pwm generation, signal conditioning), • Demonstrated knowledge of circuit analysis, simulation and design of experiments., • Excellent interpersonal skills, including mentoring capabilities., • Effective verbal and written communication skills., • Good documentation discipline for due diligence and design verification traceability

Ready to join us and work for the largest car manufacturer in the world? An exciting opportunity has just opened at Stoneacre, Toyota! We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. For this role, we are offering a highly competitive annual salary of up to £40,000. You will also enjoy excellent benefits, including the option to choose your own working hours! Here at Stoneacre Toyota, we act in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. This is where you come in! Salary up to £45,000 OTE a year Do we have your interest…? Here at Stoneacre Toyota, we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre Toyota the best place to work because we recognise that it is our people that makes us a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top-level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Motor Vehicle Technician… We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state-of-the-art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Utilising your expanding knowledge of Toyota vehicles and features, you will be responsible for the servicing, repair and diagnostics of our customers vehicles to an exemplary standard within our state of the art workshop You will be carrying out work on a diverse range of Toyota vehicles, whilst taking great pride in your work and taking complete ownership of your customers, and completing your jobs to the highest standard. Working as part of a capable and motivated team, you will complete all service paperwork to manufacturer and brand standards You will accurately and skilfully complete and provide diagnostic reports on our customers vehicles In accordance with manufacturer, warranty and dealer requirements, you will complete relevant service documentation, including job sheets, PDIs and service reports. Upon the completion of jobs, through the use of diagnostic equipment and road testing, you will check the level and quality of work that has been carried out. About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided MOT Licence would also be beneficial but not essential Hold a full UK driving licence We want you to love what you do – The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Rewards and Benefits on offer; • Immediate start date available, • Monday to Friday working hours with an early finish on a Friday!, • Career progression and training opportunities, • Excellent bonus earning potential, • Friendly and supportive working environment, • Easily accessible offices The Company you will be working for; MTrec Commercial are proudly representing our prestigious client on their search for an experienced customer service & sales representative to join their team on a full-time basis. This is an excellent opportunity for anyone that is looking to progress themselves within a customer service and sales-based role, with the company offering training and qualifications. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; • Make calls to new and existing customer, • Promote our product range, which you will be fully trained on, • Identify customer needs and recommend suitable products, • Generate quotes and follow up on sales leads, • Develop relationships with our customers and reseller partnership accounts, • You will be working Monday to Thursday: 9am to 5pm; Friday 9am to 1pm. About You; • Previous experience within a customer service/sales role., • It would be desirable if the candidate had a knowledge of Microsoft office., • Enthusiastic and driven, • Strong communicator and a professional telephone manner

BMC Recruitment Group are currently recruiting for an Accounts Assistant for their client in Hebburn, South Tyneside. This is a new role, joining them at an exciting time in their journey of growth. You’ll join the current team and report into the Finance Director, who is a great mentor and will help you to progress in your finance career. There is also a team who are part of the wider group based at head office. You’ll be confident and ready to play a key role in supporting with the day-to-day accounting tasks, you are driven and want to be part of team where culture and personality are important. You may be studying AAT or qualified by experience, either is fine – you will be supported by this company, but you must have previous experience working in a similar role. Key Benefits: Free Parking Full time 37 hours a week 30 days holiday, including Bank Holidays Company Pension Scheme On going training and development Responsibilities/Requirements: Sales ledger, Purchase ledger Assisting with Credit control and chasing invoices Bank reconciliations Raising sales invoices and managing customer accounts Responding to finance related queries internal/external Preparing and posting journals AAT part qualified or QBE High level accuracy and attention to detail Proficient in Microsoft office, including Excel Experience using accounting software, ideally Sage 50 If you are an enthusiastic finance professional looking for your next challenge, I would love to hear from you. Email (url removed) or apply online today

*Panel Beater / Spray Painter Join Our Family-Run Auto Body Shop* Location: Wallsend, Newcastle Upon Tyne Were a small, family-run auto body shop looking for a skilled Panel Beater with spray painter experience to come and run a garage with us. We need someone hands-on who can repair, spray, lead, and take real ownership of the work going out the door. The Role Bodywork & Spraying • Carry out panel beating, panel replacement, and structural repairs to a high standard, • Lead all spraying work: automotive refinishing, colour matching, and final finishing, • Operate and maintain spray guns, booths, compressors, and drying equipment, • Deliver paint jobs that meet customer specs Workshop Leadership, • Supervise and train junior staff and apprentices, • Plan daily jobs, manage materials, and keep work flowing to hit customer deadlines, • Keep health and safety front and centre for the whole team, • Maintain a clean, tidy, efficient workshop Customer & Business Support, • Talk directly with customers about repairs, finishes, and timeframes, • Help with estimates, bookings, and job cards, • Keep an eye on paint and material usage, flag issues, and spot ways to improve speed or reduce waste What Were Looking For - Proven experience in panel beating and spray painting, • Solid knowledge of water-based and solvent paint systems, • Good colour matching skills and attention to finish detail, • Strong communication skills, including phone work, • Reliable, tidy, proud of your work, and able to lead by example Experience with quotes, job cards, or basic workshop admin is a bonus. Why Work With Us Were small, family run business so youll have real input on how the workshop runs and how we grow. Youll get ownership of the work, direct contact with customers, and a say in improving how we do things. Pay is competitive, and were looking for someone who wants a long-term role in a proper team. Hours & Pay Monday to Friday, 8am to 5pm. Some overtime in busy periods. Salary: Negotiable Location: Wallsend, Newcastle Upon Tyne If youre a panel beater who can spray and can run a shop floor, wed like to meet you. Send us your details and well arrange an interview. TPBN1_UKTJ

Cybersecurity & Digital Services Engineer (Flexible Level - Engineer to Senior) Location: This role will be based at our Hebburn office and will include hybrid working which would be 75% office/home-based and 25% customer site travel We are looking for a Cybersecurity & Digital Services Engineer experience in the Electrical Power Transmission & Distribution industry to join our growing team to help us find solutions consolidating and enhancing the Nation's electricity network for a smarter and brighter future tomorrow. This is a blended role, combining cybersecurity expertise with wider digital services engineering, including IoT, connected systems, and cloud-based solutions. While cybersecurity will form the core of your work, you will also contribute to broader digitalisation initiatives across our customer base. The position offers a highly varied scope, including consultancy, system design, engineering delivery, and hands-on project work. Whether you are developing your career or bring significant experience, this role offers the opportunity to shape and grow within a critical national infrastructure environment. We welcome applications from candidates at experienced Engineer through to Senior level, and the level of the role and responsibilities will be aligned to your experience and capability during the selection process. What You'll Be Doing You will be involved across the full project lifecycle, including: Support cybersecurity engineering within Operational Technology (OT) environments (e.g. SCADA, PLCs, substation control systems, industrial networks) Assist in securing industrial assets through best practices such as system hardening, network segmentation, and access control Contribute to the configuration, testing, and commissioning of Digital Services and IoT solutions Support cybersecurity risk and vulnerability assessments, helping identify and mitigate threats Collaborate with multidisciplinary teams (engineering, project management, proposals) to integrate cybersecurity into delivery Support Factory Acceptance Testing (FAT), pre-FAT activities, and site commissioning Act as a technical point of contact for internal teams and customers, supporting troubleshooting and implementation Help promote cybersecurity awareness and standard across customers and stakeholdersFor more experienced candidates you may also: Lead the design of secure ICS/OT architectures aligned to industry standard Own and deliver threat and risk assessment activities, including gap analysis and compliance reviews Provide technical leadership within projects and support less experienced team members Engage more directly with customers and stakeholders as a domain expertWhat We're Looking For Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues in OT or industrial environments Experience with industrial networking and cybersecurity fundamentals (e.g. segmentation, access control, system hardening) Understanding of OT/ICS environments and how they differ from enterprise IT Ability to communicate technical concepts clearly and work collaboratively with multi-functional teams Proactive and organised approach, with the ability to manage multiple priorities and drive improvements Attention to detail, particularly in documentation, testing, and complianceFor more experienced candidates, we would expect: Experience in design and architecture Exposure to consultancy engagements Involvement in risk and threat assessmentsDesirable experience: Experience in OT/ICS cybersecurity, industrial automation, or critical infrastructure Familiarity with industry standards (e.g. IEC 62443, NIS2, ISO 27001) Experience delivering cybersecurity within engineering or project environments Exposure to security tools (e.g. firewalls, SIEM, vulnerability scanning) Background in power systems, substations, or similar industries Relevant degree or certifications (e.g. CISSP, GICSP, CISA), or willingness to work towards themKey Behaviours We Value: Beyond technical skills, we are looking for individuals who: Approach challenges with creativity and curiosity Thrive in complex, non-standard environments Are collaborative team players Demonstrate a strong learning mindset and adaptabilityWhat can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days!We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements. #LI-AD1 #CVL-PLC

Sales Coach Location: Soth Tyneside - Full-time, office-based (contact centre environment) Salary: Up to £40,000, Bonus: £750 per month (up to £9,000 per year) - Total Package: Up to circa £49,000 Working Pattern: Monday-Thursday: 08:30 - 17:00, Friday: 08:30 - 15:00 (13:00 early finish if company targets achieved) Overview A high-impact, hands-on coaching role at the centre of a growing Sales Academy within a fast-paced B2B sales environment. This position will play a critical role in transforming sales capability, improving performance, and embedding a structured, professional coaching approach across new sales hires. The primary objective is to significantly reduce the time it takes for new Sales Development Representatives (SDRs) to reach full performance, accelerating this journey from 8-9 months to approximately 14 weeks. This is an opportunity to shape a developing training function and contribute to a wider cultural transformation in a business investing heavily in its people, capability, and long-term growth. The Role This role is focused on developing and delivering structured coaching and training to new SDR employees, ensuring they achieve performance targets quickly and sustainably. You will work within an established Sales Academy framework, using existing tools and content, while also contributing to the design and delivery of high-quality training materials. Key Responsibilities Own the end-to-end development journey of SDR's, from onboarding through to graduation Reduce ramp time to performance from 8-9 months to 14 weeks Coach SDRs on: Lead generation quality Customer fit and qualification Compliant selling practices Core sales behaviours Deliver structured workshops and training sessions Develop and refine training materials and coaching frameworks Embed coaching best practice across the Sales Academy Contribute to future management and leadership development programmes Build strong relationships with stakeholders across the businessWhat Success Looks Like New SDRs reaching target performance within 14 weeks Improved quality, compliance, and overall sales effectiveness Consistent, repeatable training frameworks and workshop delivery A recognised, high-performing Sales Academy Foundations established for broader leadership developmentIdeal Candidate Profile Experience Background in a structured sales training or learning & development environment Formal training or coaching qualifications (preferred) Ideally experience developing SDR/BDR populations within: SaaS Tech B2B sales Energy / Utilities Experience delivering workshops and training content independently Exposure to management or leadership development programmes (desirable)Personal Attributes Professional, polished, and credible Energetic and able to thrive in a fast-paced environment Highly engaging with strong communication skills Passionate about coaching and developing others Adaptable across different personality types and seniority levels Self-sufficient in designing and delivering training contentWorking Environment Fast-paced, high-energy outbound contact centre Entrepreneurial and rapidly evolving Strong focus on performance, pace, and accountability Opportunity to influence and shape a developing functionBenefits - do these need to be on spec? Up to 40 days of annual leave - 24 days plus Bank holidays, birthday off and December shut down (gifted leave) Option to buy/sell holidays Pension (3% employer contribution) Healthcare support (optical, dental, hearing, cancer support) Salary sacrifice car scheme (eligibility-based)Additional Notes This role is best suited to candidates who have worked within professional, structured training environments rather than those who have developed coaching experience informally on the sales floor. The successful candidate will be someone who thrives in a high-growth environment and is motivated by the opportunity to make a measurable impact. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

Quality Engineer, A&P Tyne This is a site-based role within heavy engineering / fabrication a hands-on role suited to someone who is technically strong, personable, and able to work closely with production, fabrication, and welding teams to maintain and improve quality standards across the business. We are a looking to recruit an experienced and motivated Quality Engineer to play a key role as part of our team who make sure we consistently deliver work that meets our rigorous quality and customer standards. Who are we? A&P Group has a clear vision to build customer success. We have earned an enviable reputation for delivering engineering strength across the commercial marine, major fabrication and defence sectors. From A&P Tyne we are currently delivering units for the Future Submarine Programme, vessels designed to the highest standards to protect us. We are working on projects of national importance on some of the most sophisticated vessels ever built, helping to secure the nations future defence. This is an opportunity to make a significant impact while working with and learning from a team of experts from the marine and structural engineering industries. And what will you do? In a nutshell Quality Assurance, Compliance, Clear Communication. Youll review security sensitive client IP to determine quality requirements like material grade, welding process, NDE requirements, intervention points, acceptance criteria, verifying records and any stipulated intervention points Developing managing and updating multiple inspection test plans for projects youll look at Scope of Work, Inspection and Test Activities, Responsible Parties, Frequency of Inspections, Documentation and Acceptance Criteria Youll collaborate with our project team youll ensure the ITPs are aligned with requirements and you will be building the manufacturing record books, ensuring all reports generated during manufacturing processes are completed As part of your regular routine, youll be out and about security sensitive projects at our Tyne facility to do surveillance tours of the units making sure any quality concerns are flagged When youve identified quality issues, youll work with the team to resolve them Youll attend and contribute within project progress and quality meetings And what are we looking for? A degree in Engineering or a related field or minimum HND or equivalent qualification or equivalent with strong knowledge of welding and fabrication processes The ability to read and interpret engineering drawings, spot concerns and constructively and efficiently work on solutions with customer Experience in quality engineering and inspection plan creation and management Technical expertise and knowledge of heavy fabrication processes materials and industry standards with a keen eye for detail and understanding of the importance of quality In depth knowledge of quality standards and regulations Organisation, communication and diplomacy skills developed through both working on projects and within teams IT skills with various Microsoft packages such as Pro, Word and Excel. Someone who is comfortable working as part of a small developing team who will support the development of others Why join us? Personal Growth • This is an opportunity to make a significant impact while working with and learning from a team of experts from the marine and structural engineering industries. The chance to be part of a team making a real impact on the future of the business Financial Security, • with important benefits like your Pension which includes a monthly employer contribution by A&P Tyne up to 4% and Life cover at 7 x your basic salary is part of your package. Healthy Living, • At APCL we support healthy living and provide help when its needed. To ensure that you are able to take time off when you need it, we offer sick pay and to cover everyday health we have a health cash plan, which gives you access to money back on everyday healthcare costs. Your dental, optical and physiotherapy as well as wellness services including counselling sessions, digital mental health support, 24/7 virtual GP, and an EAP are included. Work-life Balance, • We offer 25 days of annual leave per year plus Bank Holidays. Maternity, Paternity and Parental leave support you during those significant life changes, helping you to balance your family responsibilities with work. Due to the nature of what we do for some of the customers that we work with, some roles working for A&P are subject to security control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform with us. You must also undergo a Baseline Personnel Security Standard (BPSS) check before your employment starts, which will include a basic DBS check. TPBN1_UKTJ

Rewards and Benefits on Offer; • Stable growing organisation., • Immediate start available, • 25 days holiday plus Bank Holidays, • Hybrid working and flexible working schedules, • The opportunity to work with a well-established and rapidly growing North East manufacturing company., • Funded training and development opportunities, • Holiday Buy Scheme, • Life Assurance, • Health Care Cash Plan . MTrec’s New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based near Wallsend, with their plans for growth and expansion, by recruiting a Project Engineer to join their team. You will be joining a fast-paced, dynamic company with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services globally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move. The Job You’ll Do; • Support the Engineering Manager in the delivery and oversight of a diverse portfolio of projects, including New Product Introduction (NPI), Change Control, and customer-focused initiatives., • Assist in the implementation, integration, and continuous development of New Product Introduction (NPI) processes across the organisation., • Lead assigned projects, coordinating reviews, meetings, and project schedules while monitoring progress to ensure successful delivery against agreed objectives., • Define project requirements and specifications through analysis of product designs, customer needs, and performance criteria., • Develop and maintain accurate project cost estimates and resource forecasts., • Collaborate with cross-functional teams, global sites, and external stakeholders to ensure effective project execution and alignment., • Analyse technical, operational, and financial data to support decision-making, business case development, and continuous improvement activities., • Drive enhancements to engineering processes, methodologies, and best practices to improve efficiency and performance., • Support the preparation of quotations and proposals for new business opportunities and customer projects., • Provide technical guidance and support to customers and project teams, identifying opportunities for design optimisation, manufacturing improvements, and process efficiencies., • Plan, schedule, and manage engineering and project activities to ensure delivery within agreed timescales., • Prepare and deliver presentations, reports, and recommendations to both internal and external stakeholders., • Undertake administrative responsibilities, including the preparation and review of technical reports, project documentation, and meeting minutes. About You; Bachelor's degree (or equivalent) in an Engineering discipline or a closely related field. Demonstrated experience in a Project Engineering or similar technical engineering role within a manufacturing or industrial environment. Strong project management capabilities, with a proven track record of planning, coordinating, and delivering projects on time and within budget. Experience managing New Product Introduction (NPI), product transfers, change control activities, or engineering projects throughout the product lifecycle. Ability to interpret and apply technical drawings, specifications, standards, and engineering documentation. Excellent analytical and problem-solving skills, with the ability to evaluate data and make informed, evidence-based decisions. Knowledge of continuous improvement principles and process optimisation techniques, with experience driving operational efficiencies. Effective communication and stakeholder management skills, capable of building strong working relationships across cross-functional and global teams. Commercially aware, with experience contributing to cost analysis, quotation preparation, and business case development considered beneficial. Highly organised and self-motivated, with the ability to manage multiple priorities and work independently in a fast-paced environment. Proficient in Microsoft Office applications, ERP systems, and project management/planning software

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit TPBN1_UKTJ

Salary from £34,774 + Operational Incentive Scheme 41.25 hours work pattern over 7 days - including standby/callout rota Based at Burradon Depot Start Date – 7th September 2026 Step into a role that powers everyday life Become a Gas Operative and be a part of the teams keeping communities connected to safe, reliable gas supplies. Every day, you will help ensure customers across our network have the heating and hot water they rely on, delivering a service that puts customers first. At Northern Gas Networks (NGN), our Gas Operatives are at the heart of what we do. You will enjoy a varied, hands-on role where no two days are the same, with full training, industry-recognised qualifications, and ongoing development opportunities to help you build a long-term career. This role is perfect for someone who enjoys working outdoors, solving problems, and making a real difference. You will work in all weather conditions and be part of a team that responds when customers need us most. Flexibility is important, as the role includes early mornings and evenings (with rotas provided in advance), along with a positive attitude, resilience, and a commitment to delivering excellent customer service. A full UK manual driving licence is a requirement for this role In this role you will Carry out essential work on our gas network, including mains and service replacements, repairs to gas escapes, and other gas distribution activities that keep customers safe and supplied Work alongside the Team Leader to complete excavation, pipe laying, jointing, connections, and repairs, helping maintain a safe and reliable network Operate a range of plant and equipment, including mini excavators and pneumatic tools, following all training, safety, and maintenance requirements Champion high standards of health, safety, and environmental compliance, ensuring work is completed safely and responsibly Build positive relationships with colleagues, customers, and local communities through clear communication and a customer-focused approach Drive company vehicles and transport materials, equipment, and resources to support operational activities Represent NGN professionally at all times, helping to deliver an excellent customer experience and a positive impact in the communities we serve We are looking for A self-motivated individual who puts safety first and is committed to delivering excellent customer service Willing to work a variety of shift patterns and take part in out-of-hours standby rotas Comfortable working in a hands-on outdoor role across a range of weather conditions A team player with a positive attitude, strong communication skills, and a willingness to learn Confident engaging with customers and understanding their needs to provide the best possible service Reliable, dependable, and committed to maintaining high standards in everything you do Why join NGN? Salary from £34,744 per annum Operational Incentive Scheme 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women's/RootsandResonance/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps – Simply click ‘Apply' and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place mid-July . If you require any adjustments during the recruitment process, please contact our Recruitment Team at TPBN1_UKTJ

Academy Sales Coach Location: Soth Tyneside - Full-time, office-based (contact centre environment) Salary: Up to £40,000, Bonus: £750 per month (up to £9,000 per year) - Total Package: Up to circa £49,000 Working Pattern: Monday-Thursday: 08:30 - 17:00, Friday: 08:30 - 15:00 (13:00 early finish if company targets achieved) Overview A high-impact, hands-on coaching role at the centre of a growing Sales Academy within a fast-paced B2B sales environment. This position will play a critical role in transforming sales capability, improving performance, and embedding a structured, professional coaching approach across new sales hires. The primary objective is to significantly reduce the time it takes for new Sales Development Representatives (SDRs) to reach full performance, accelerating this journey from 8-9 months to approximately 14 weeks. This is an opportunity to shape a developing training function and contribute to a wider cultural transformation in a business investing heavily in its people, capability, and long-term growth. The Role This role is focused on developing and delivering structured coaching and training to new SDR employees, ensuring they achieve performance targets quickly and sustainably. You will work within an established Sales Academy framework, using existing tools and content, while also contributing to the design and delivery of high-quality training materials. Key Responsibilities Own the end-to-end development journey of SDR's, from onboarding through to graduation Reduce ramp time to performance from 8-9 months to 14 weeks Coach SDRs on: Lead generation quality Customer fit and qualification Compliant selling practices Core sales behaviours Deliver structured workshops and training sessions Develop and refine training materials and coaching frameworks Embed coaching best practice across the Sales Academy Contribute to future management and leadership development programmes Build strong relationships with stakeholders across the businessWhat Success Looks Like New SDRs reaching target performance within 14 weeks Improved quality, compliance, and overall sales effectiveness Consistent, repeatable training frameworks and workshop delivery A recognised, high-performing Sales Academy Foundations established for broader leadership developmentIdeal Candidate Profile Experience Background in a structured sales training or learning & development environment Formal training or coaching qualifications (preferred) Ideally experience developing SDR/BDR populations within: SaaS Tech B2B sales Energy / Utilities Experience delivering workshops and training content independently Exposure to management or leadership development programmes (desirable)Personal Attributes Professional, polished, and credible Energetic and able to thrive in a fast-paced environment Highly engaging with strong communication skills Passionate about coaching and developing others Adaptable across different personality types and seniority levels Self-sufficient in designing and delivering training contentWorking Environment Fast-paced, high-energy outbound contact centre Entrepreneurial and rapidly evolving Strong focus on performance, pace, and accountability Opportunity to influence and shape a developing functionBenefits - do these need to be on spec? Up to 40 days of annual leave - 24 days plus Bank holidays, birthday off and December shut down (gifted leave) Option to buy/sell holidays Pension (3% employer contribution) Healthcare support (optical, dental, hearing, cancer support) Salary sacrifice car scheme (eligibility-based)Additional Notes This role is best suited to candidates who have worked within professional, structured training environments rather than those who have developed coaching experience informally on the sales floor. The successful candidate will be someone who thrives in a high-growth environment and is motivated by the opportunity to make a measurable impact. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives. The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard. Role responsibilities and requirements: Teaching, Learning & Assessment Deliver engaging sessions covering all elements of the FSA standard, including: Financial services market structure Regulatory frameworks, ethics and principles of advice Financial products and their purpose Systems, processes and record‑keeping Customer service and communication expectations Deliver training 1‑to‑1, in groups, face‑to‑face and remotely, using varied delivery methods to suit learner needs. Develop personalised learning plans aligned to individual job roles (e.g., insurance admin, client services, operations support). Create schemes of learning, lesson plans and learning resources that meet awarding‑body and standard requirements. Set, assess and provide feedback on learner work, ensuring competence development across data processing, documentation, customer communications and compliance tasks. Ensure timely marking of learner work (weekly). Learner Progress & Quality Assurance Conduct regular progress reviews with apprentices and employers. Track, record and report on learner progress, predicted achievement and success rates. Complete monthly caseload reports and attend relevant meetings. Support the achievement of KPIs, including retention, timely completion and quality standards. Use initial assessment outcomes to inform delivery and support needs. Act on feedback from teaching observations, employers, learners and peers. Participate in internal quality assurance (IQA) activities and maintain high‑quality programme paperwork. Employer Engagement Liaise with employers to ensure training aligns with workplace systems, processes and regulatory expectations. Provide regular progress updates to employers and gather feedback to enhance the learning experience. Support the development of training programmes that meet employer requirements and add value. Compliance, Audit & Professional Standards Ensure all documentation meets internal and external audit requirements within timescales. Contribute to external audits from awarding organisations and funders. Maintain current knowledge of Ofsted, awarding‑body and industry expectations. Promote Safeguarding, Prevent, British Values, and Maths & English throughout delivery. Monitor and promote equality, diversity and inclusion. Demonstrate and promote the company values and team charter behaviours. Additional Responsibilities Deliver additional sessions or 1‑to‑1 support to maximise learner success. Contribute to the delivery of core skills and commercial training when required. Provide impartial advice and guidance to support learner progression. Maintain up‑to‑date knowledge of all apprenticeship and commercial training programmes. Provide exceptional customer service to learners and stakeholders. Work independently, managing workload and travel requirements effectively Experience & Skills Required Experience delivering apprenticeships, vocational qualifications or workplace training in financial services (insurance, banking, investments admin, mortgage admin, adviser support, client services, operations, etc.). Strong knowledge of FCA regulatory frameworks, treating customers fairly (TCF) and financial‑services operational processes. Excellent communication skills (written and verbal). Highly organised with strong administrative and IT skills. Confident using online learning systems, assessment platforms and e‑portfolio tools. Ability to differentiate teaching methods to suit different learning styles and abilities. Ability to work independently, meet targets and adapt to business needs. Motivational and supportive approach with a commitment to learner success. Full UK driving licence and access to a vehicle (business insurance required). Willingness to travel and work flexibly

Self-employed Delivery Driver Join Yodel by InPost - Deliver More & Earn More Yodel is now part of the InPost family, connecting you to one of the UK's largest parcel delivery networks. Every week, we deliver millions of parcels across the UK - including to over 10,000 convenient parcel lockers. We're looking for Self-Employed Core Delivery Drivers to join our growing team. You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays during peak. With plenty of parcels to keep you busy, there's never been a better time to join Yodel by InPost. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider Yodel by InPost team. You don't need any experience, and the more you deliver, the more you earn. Why join Yodel by InPost Competitive rates for each parcel you deliver or collect Typically, our Van Delivery Drivers can earn up to £25 p/h (paid per parcel)* and Car Delivery Drivers can earn up to £18 p/h (paid per parcel) We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options Yodel by InPost offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 2 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels that need delivering and collecting from stores There are plenty of parcels to deliver meaning the earning opportunity is in your hands. The majority of our parcels are small weighing up to a maximum of 15kg. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel by InPost representative, to answer your questions. The Life of Delivery Driver Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Health and Wellbeing Programmes - Offering support from managing relationships to finance - Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: Access to a large insured VAN (3.5 ton minimum) OR access to an insured CAR Please note Van Delivery Drivers will need to have Goods in Transit insurance. Car Delivery Drivers will be opted into a top up insurance unless you have your own. A full UK or EC/EEA Driving Licence Proof of Right to Work in the UK Android smart phone Proof of own bank account And finally, have a great attitude Yodel by InPost recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss If you want a rewarding opportunity and flexible payment options, start your journey with Yodel by InPost today. TPBN1_UKTJ

About the role Title – Retail Security officer Pay Rate – 12.71 PH Location – North Shields Shift Timings – Must Be Flexible As Per Clients Requirement You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic opportunity to join an evolving family. Your main responsibilities may include: Patrolling the Retail Store Premises. Investigating Disturbances, as well as monitoring the entry and exit points of the retail store. Confidently calling for help in emergency situations and operating theft-detecting devices. Effectively dealing with large crowds and building positive customer relations. To succeed in this role, you will need the following: SIA License. 5-year checkable work/career history. Experience in a similar role, would an advantage Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Quality Inspector About the Role Chirton Engineering Ltd are looking to recruit a Quality Inspector to ensure the dimensional accuracy, conformity, and overall quality of manufactured components throughout the production process. The Quality Inspector will play a key role inmaintainingquality standards by carrying out inspections at various stages of manufacture, recording results, and supporting production teams in resolving quality issues. This position is essential in ensuring that all products meet customer specifications, industry standards, and internal quality requirements. Our modern facility is equipped with advanced inspection tools and equipment, providing an excellent environment to further develop your quality assurance skills while supporting a diverse range of high-integrity engineering projects. The Company At Chirton Engineering, we design, manufacture, and service bespoke equipment, vessels, precision components, and remote handling systems. We provide specialist engineering services to the following sectors: Nuclear,Defence, Oil & Gas, Motorsport, Pharmaceutical, and Renewables. With many years of experience, we are known for delivering high-quality solutions, innovation, and continuous improvement to a loyal customer base. Location Chirton Engineering, North Shields, NE29 7SW Hours of Work, Pay & Benefits Full Time, Permanent Monday to Friday (37 hours per week) Competitive salary (dependent on experience) Flexible start and finish times Overtime paid at enhanced rates Up to 12 weeks company sick pay On-site gym 33 days annual leave (including public holidays) Excellent pension contributions Life insurance and company share scheme Cycle to Work and Technology schemes Employee AssistanceProgram Key Responsibilities Carry out dimensional and visual inspections of components at in-process, and final stages. Use a range of inspection equipment including CMM, micrometers, verniers, height gauges, and gauges Interpret engineering drawings and specifications, including tolerances and surface finish requirements Complete inspection reports and accurately record results in line with company procedures Identifynon-conformances and support root cause investigations and corrective actions Work closely with production and engineering teams to resolve quality issues Ensure all inspection activitiescomply withcompany quality standards and procedures Support internal and external audits whererequired Maintaininspection equipment and ensure it is calibrated and fit for use Promote a culture of quality, safety, and continuous improvement on the shop floor What You Need for the Role Previousexperience in a Quality Inspector role within a precision engineering or manufacturing environment Proficient in CMM Programming using MCOSMOS software Knowledge of Geometric Dimensioning and Tolerancing (GD&T) Strong ability to read and interpret engineering drawings Good understanding of measurement techniques and inspection tools Awareness of quality standards such as AS9100 / ISO 9001 High levelof attention to detail and accuracy Good problem-solving skills Ability to work both independently and as part of a team Effective communication skills Right to Work Applicants must have the right to work in the United Kingdom. Security Successful applicants will be subject to a basic DBS check. How Will You Be Rewarded? We offer a competitive and comprehensive benefits package including excellent pension contributions, life insurance, and a company share scheme. You will alsobenefitfrom generous annual leave and a range of wellbeing and employee support initiatives. All applications are carefully considered, and your details will be stored securely. This is used throughout the company for the selection of suitable candidates. We respect your privacy, and we are committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice on our website. Carrs Engineering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief. Reference ID: QCI JUN26 TPBN1_UKTJ

MOBILE ALLOY WHEEL TECHNICIAN OTE: £40,000 Mobile Alloy Wheel Technician details: Basic Salary: £34,000 Working Hours: Monday - Friday (40 hours per week - Saturday on a rota) Location: Mobile role - covering North Shields Fully equipped company van provided A skilled and experienced Mobile Alloy Wheel Technician is required for a busy, forward-thinking automotive business. This is a fantastic opportunity for a technician looking for autonomy and variety, carrying out high-quality alloy wheel repairs across customer sites, dealerships, and fleet accounts. You will be working with modern refurbishment techniques and equipment, delivering excellent results in a mobile environment while maintaining efficiency, productivity, and high customer satisfaction standards. Responsibilities of a Mobile Alloy Wheel Technician - Carry out high-quality alloy wheel repairs including scuffs, corrosion removal, kerb damage, and full refurbishments - Perform diamond cut repairs (where applicable) and cosmetic refinishing to manufacturer standards - Prepare wheels for painting including sanding, filling, masking, and priming - Mix and apply paint using modern colour matching systems and refinishing techniques - Complete repairs at customer locations, dealerships, and fleet sites - Manage van stock, tools, and materials to ensure efficient daily operations - Deliver right-first-time repairs, maintaining high-quality workmanship and minimal rework - Use digital systems to manage workload, job updates, and reporting - Provide excellent customer service while representing the business in a professional manner - Ensure all work complies with health & safety requirements and company standards Skills and Qualifications of a Mobile Alloy Wheel Technician - Proven experience as an Alloy Wheel Technician (mobile or workshop-based) - Strong knowledge of alloy wheel repair techniques including cosmetic and refurbishment work - Experience with paint systems, prep processes, and colour matching technology - Ability to work independently and manage a mobile workload effectively - High attention to detail with a commitment to delivering high-quality finishes - Strong time management and organisational skills - Good customer-facing communication skills - A recognised qualification (NVQ / IMI / City & Guilds or equivalent) desirable - ATA accreditation beneficial but not essential - Full UK driving licence required If you think you are a good fit for this Mobile Alloy Wheel Technician role, please contact Chris @ AutoSkills UK and state reference job number 53972. Don't worry if your CV is out of date - get in touch and we can work that out later. AutoSkills UK are a leading specialist in automotive recruitment, providing both temporary and permanent staffing solutions from skilled trades through to senior management. We are always looking to connect with experienced candidates across the Bodyshop and SMART repair sector, including: SMART Repair Technicians, Paint Sprayers, Preppers, Panel Beaters, MET Technicians, Vehicle Damage Assessors, Workshop Controllers, Bodyshop Managers, and Quality Controllers

Rewards & Benefits on Offer; • Full time and permanent job opportunity., • Hybrid working after 6 months probation., • Free on-site parking, • Immediate start date, • Pension – Employee 5% and Employer 3%, • Employee Assistance programme, • Supportive and friendly working environment. The Company you will be working with; Mtrec Commercial are proudly representing our prestigious client on their search for a confident and detail-focused Customer Service Administrator to join their team on a full-time and permanent basis. You’ll handle customer contact, administration finance and fraud-related checks while making sure customers are treated fairly and all work is completed in line with FCA, Consumer Duty and company processes. If you have the required skills and experience, then please apply for an immediate response. The Role you will be doing; • Handle calls, emails, live chat and administration tasks professionally., • Manage debt and all finance matters, • Work with internal teams to support customers and resolve queries efficiently., • Review fraud reports and identify potential concerns., • Refer cases, update records and follow cancellation or voidance processes where needed., • Maintain accurate logs and help spot trends, fraud rings or ghost broker activity., • Provide excellent service while following FCA, Consumer Duty and Treating Customers Fairly requirements. About You; • Strong attention to detail and an analytical approach., • Confident written and verbal communication skills., • Good organisation, prioritisation and problem-solving skills., • Ability to work under pressure and use your own initiative., • IT confidence and accurate record keeping., • Experience working within a regulated company., • A positive, professional and customer-focused attitude

We are currently recruiting an experienced 7.5 Tonne Driver for ongoing work based in North Shields. The Role: Order picking Delivering plumbing and heating parts to customers and trade sites. Local deliveries across the North East, with some routes covering Cumbria. Ensuring deliveries are completed safely, efficiently, and on time. Carrying out daily vehicle checks and maintaining delivery paperwork. Providing excellent customer service at delivery points. Working Hours: Shirt times 06:30-17:00 4–5 days per week Ongoing work available. Requirements: Valid UK Category C1 (7.5T) Licence. Valid CPC and Digital Tachograph Card. Good knowledge of driver hours and road transport regulations. Reliable, professional, and customer-focused attitude. Previous multi-drop delivery experience preferred but not essential. Apply today or call us on (phone number removed) option 1

ROLE: Area Sales Manager HOURS: 40 per Week SALARY: up to £40,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £50,000 per year BENEFITS: Company Car, Bonus, Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Field Based - covering Newcastle, Cramlington and Gateshead. Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Area Sales Manager, a brand new role within our award-winning trade branch network, responsible for identifying, maintaining, and maximising strong customer relationships with commercial trade customers, to drive sales and increased market share. The focus of this role is on building strong customer relationships to maximise volume, income and margin. WHAT OUR AREA SALES MANAGERS DO: Build strategic commercial relationships with trade customers, creating and maximising strong customer relationships Support the growth of the business and deliver profitable sales growth for the Region and sales territory Achieve sales targets through relationship selling based on a detailed understanding of the customer's business Manage customer accounts and relationships, and identifying new sales opportunities Collaborate with a branch team to achieve and exceed sales targets Deliver remarkable customer service Identifying upselling and cross selling opportunities from new and existing customer bases Keep up to date with local competitor activity, changes within your local market and the wider industry WHAT WE NEED FROM OUR AREA SALES MANAGERS: A full driving license is essential Previous experience withing field-based business development and sales generation Previous experience within a trade or builders merchant, retail, glazing or PVC-u environment could be advantageous Commercial awareness, with an understanding of negotiation and profit margins Accomplished at preparing and delivering sales presentations to a diverse customer base Ability to work under own initiative to targets and deadlines WHAT WE OFFER OUR AREA SALES MANAGERS: You will be rewarded with a very competitive basic salary An excellent bonus scheme Company Car 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Zenith are looking to recruit a Geospatial Apprenticeship Trainer. The role is to deliver high-quality teaching and learning for the Level 3 Geospatial Survey Technician apprenticeship, both face-to-face and remotely. Manage a caseload of learners and employers, ensuring timely achievement and progression. Support the raising of standards in line with Zenith’s strategic objectives and the technical demands of the geospatial sector.. Role responsibilities and requirements: To deliver high quality teaching and learning sessions that will stimulate learning appropriate to learner needs covering topics including: • Surveying principles and techniques, • Use of GNSS, total stations, and laser scanners, • Data collection, processing, and geospatial software (e.g. AutoCAD, GIS), • Health & safety in field environments, • Mapping, cartography, and spatial data interpretation, • Prepare lesson plans and schemes of learning that meet the apprenticeship standard and reflect current industry practices., • Use initial assessments to tailor learning for apprentices with varying levels of technical experience., • Liaise with employers to ensure training reflects real-world surveying tasks and supports business needs., • Monitor learner progress and provide feedback on technical skills, portfolio development, and EPA readiness., • Support apprentices in developing core competencies such as:, • Data accuracy and validation, • Site preparation and equipment calibration, • Understanding of geospatial ethics and data security Promote Maths and English in context (e.g. coordinate systems, scale, measurement conversions). Liaise with employers at reviews on the development of training programmes to satisfy employer requirements and add value to learners. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. Support the achievement of KPI’s, business performance, and contractual targets for learner retention and success rates. Ensure compliance with awarding body and Ofsted requirements, including IQA and audit readiness. Act on feedback from teaching observations, employers, peers, or other review processes. Provide impartial advice and guidance on career progression within the geospatial sector (e.g. moving into GIS analysis, land surveying, or civil engineering roles). Promote Safeguarding, Prevent, British Values, and EDI in all sessions. Maintain up-to-date knowledge of geospatial technologies and industry developments (e.g. drone surveying, BIM integration). Attend monthly caseload reviews and contribute to internal and external audits. Deliver commercial or CPD training in geospatial topics if required. Provide a high level of customer service to all learners and parties contacting the business. Have experience delivering vocational qualifications to groups of learners and individuals from a range of backgrounds. Ensuring learners’ work is marked in a timely manner (weekly) Design and deliver core skills and any fundable or commercial training as and when required. Hold a full teaching qualification - PGCE, PCET, DTLLS Recognised Assessor award: D32/D33, A1, TAQA or CAVAIndustry experience in land surveying, geospatial data collection, or mapping technologies. Be proficient in AutoCAD, GIS software, and surveying equipment. Must have excellent written and verbal communication skills with the ability to communicate professionally at all levels. Experience of unsupervised working and using own initiative. Experience of online learning and assessment platforms. The ability to work in a target orientated environment and achieve required measures of success and quality. Understand different learning styles/needs and how to differentiate through various teaching methods. Be able to motivate self and learners. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Excellent organisational, IT and administrative skillsFull, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory) To believe in and demonstrate Zenith’s values and team charter behaviours

Barchester's Customer Experience team are looking for a passionate and proactive Customer Experience Manager to help shape and improve every stage of our customer journey. Have an understanding customer experience design and change implementation, specifically customer experience journey mapping. Ha

The company has developed a complete, fully documented Customer Experience Operating System, which the incoming Manager will inherit, implement and evolve. Lead and develop a small team of Customer Experience Advisors. Inherit, implement and continuously refine the documented Customer Experience Ope

Barchester's Customer Experience team are looking for a passionate and proactive Customer Experience Executive to help shape and improve every stage of our customer journey. Have an understanding customer experience design and change implementation, specifically customer experience journey mapping.

The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. The postholder will provide support and guidance to customers and residents, including vulnerable. This includes resident profiling, customer enga

Your core focus will be improving the quality and effectiveness of the customer experience: helping more customers sell, helping them sell faster, increasing satisfaction throughout the journey, and increasing lifetime value by consistently embedding relevant additional revenue streams into the cust

The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. Proven experience in customer service and site-based engagement, including managing customer engagement programmes and conducting 360 reviews. Est

Extensive Leadership Experience: 10+ years in customer service, customer operations, or customer success, including at least 5 years in senior leadership roles overseeing large-scale, multi-channel operations. Customer Experience, Customer Success & Revenue Enablement. As Head of Customer Experience