Customer fulfilment jobs in United Kingdom

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Pay: £17.93-£32.70 per hourJob Description:Driving Logistics are looking for Class 2 drivers based in Greenford Middlesex to work for a market leading retailer.This is a very desirable place to work as all their trucks and trailers are fairly new, there are flexible start and finishing times available with very good hours, a work pattern that works around you .We are looking for flexible drivers who can cover store deliveries, their busiest days are Thursday, Friday, Saturday, Sunday and Mondays . However, this is a very busy 7-day a week operation so there are plenty of ad hoc shifts available.We are looking to offer the right candidates an ongoing roster, offering you 4 shifts a week. There is a particular need for roster drivers on night shifts, so if this is what you're looking for please apply now. There's also an option to work 5-6 days, if wanted.Full-time day drivers can average a gross pay of £800-1200+ per week.Full-time night drivers can average a gross pay of £1200-1800+ per week.We have flexible start times consisting of morning, afternoon & evening starts.In return we are offering the following.Flexible shifts to suit you.Immediate start.Excellent pay rates.Ongoing guaranteed work.Pay RatesBasic = £17.93 + £2.16 Holiday pay on topNights = £21.80 + £2.63 Holiday pay on topTo apply you must have the following Requirements .6 months class 2 driving experience in driving HGV vehicles in the UK and London .No more than 6 points on your licence.Hold a UK driving licence, digital tachograph and CPC card.Willing to work every weekend.A flexible attitude to work.Excellent customer service skills and professionalism required.Well presented.Good time keeping.Willing to learn.A good attitude to work.Driving Logistics is an established professional driving agency with over 23 years experience in supporting large national logistical hubs with their recruitment and fulfilment needs. We are a company full of integrity and never fail to look after our clients and driving force so if you would like to join an agency who cares, contact us straight away as we will welcome the right candidates into our operation.INCAMJUNEBenefits:Free parkingOn-site parkingWork Location: In personTPBN1_UKTJ

Design Luxury, Earn £50-70k+: Become a Bespoke Door Sales DesignerWith over 35 years of excellence, our company crafts bespoke, luxury timber front doors. From our London workshop, we deliver hand-finished products that set industry standards. Enjoy being part of our success story driven by continuous investment in marketing and product development.The Opportunity:Transform homes with our luxury doors. As a Sales Designer, you'll bring bespoke design solutions to a discerning clientele, working with homeowners to create stunning entrances that reflect their personal style. Benefit from qualified appointments generated through our targeted marketing campaigns, advanced design systems, and comprehensive training to ensure your success. Enjoy the freedom of self-employment and manage your diary with complete flexibility.Why this Sales Designer role is perfect for you:High Earnings: £50-70k OTE with uncapped earning potential. As a self-employed sales professional, your income is directly tied to your efforts. Your earning potential is limitless with uncapped commission and a steady stream of qualified appointments.Qualified Appointments: Focus on design and sales with a consistent flow of qualified appointments provided through our targeted marketing campaigns.Comprehensive Training: Master our advanced design systems and benefit from comprehensive training to support your success.Flexibility: Enjoy the freedom of self-employment and control over your diary, allowing you to achieve a fulfilling work-life balance.Are You the Ideal Sales Designer?You are passionate about design and sales, with a background that supports your success.You have a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service.You have access to your own transport and a valid driving licence.Key Responsibilities:Design and sell bespoke, high-quality luxury doors.Work closely with clients to offer the best design solutions.Maintain the company's reputation for high standards.This Role Offers:Creative Fulfilment: Utilise your design skills to create beautiful, customised solutions.Professional Growth: Opportunities for development and advancement within a supportive company.Innovative Environment: Work with the latest tools and technology.Customer Impact: Make a tangible difference in clients' lives by enhancing their homes.Apply now and become a part of our design legacy!TPBN1_UKTJ

Sales / Purchasing Support Specialist (Full-Time; 12-month Contract) \n Hybrid – 2 to 3 office days in the London Office \n Unlock your potential with Prinova \n We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition brands. \n Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. \n Wherever your career is headed, you’ll find direction, opportunity, and belonging with us. \n What does a Sales / Purchasing Support Specialist role mean at Prinova \n The role supports day to day commercial operations, including order processing, customer and supplier coordination, pricing support, inventory oversight, and CRM administration. \n The position can be tailored to a candidate’s primary strengths in sales support or procurement, with close collaboration across sales, purchasing, logistics, quality, and finance teams in a fast paced, international environment. \n What’s in it for you: \n\n • Personal growth, including training and development opportunities\n, • Health Cash Plan\n, • Subsidised gym membership\n, • Discretionary Bonus\n, • Access to flexible pay with Aslan\n\n What to expect: \n\n • Take, confirm, and accurately input customer sales orders and purchase orders.\n, • Support purchasing activities for assigned product categories and liaise with global purchasing teams to ensure timely procurement.\n, • Prepare and issue price quotations and assist with tender documents and contract renewals in collaboration with Product Management and the sales team.\n, • Support lead qualification and assist sales representatives with follow ups on quotes, opportunities, and sample requests.\n, • Act as a key point of contact for customer queries, ensuring timely and professional responses.\n, • Monitor customer accounts and coordinate closely with sales, purchasing, logistics, quality, and finance teams to ensure smooth order fulfilment.\n, • Manage product sample requests, including arranging shipments, handling samples in the office, and liaising with warehouses.\n, • Provide customers with requested quality documentation and liaise with the Quality team as required.\n, • Monitor shipments and proactively communicate any customer issues, delays, or operational changes to the sales team.\n, • Review and monitor stock levels for key accounts to ensure sufficient inventory to meet contractual obligations.\n, • Maintain accurate and up to date records in the CRM system, including opportunities, quotations, and account data.\n, • Support Finance with new customer set ups and credit limit updates.\n\n Does this sound like you: \n\n • Fluency in English is essential, and Polish is highly desirable.\n, • Minimum of 2 years’ experience in a procurement support, commercial support, or similar role, ideally within a fast paced or complex supply chain environment.\n, • Strong analytical skills, with the ability to interpret pricing data, evaluate supplier quotations, and support cost analysis initiatives.\n, • High level of attention to detail and the ability to manage multiple priorities effectively.\n, • Comfortable working in an environment with changing priorities and ambiguity, demonstrating composure and sound judgement when faced with challenges.\n, • Excellent communication, interpersonal, and customer service skills, with confidence engaging internal and external stakeholders.\n, • Advanced proficiency in Microsoft Excel (e.g. pivot tables, formulas, lookups); experience with Power BI or similar BI tools is highly desirable.\n, • Good working knowledge of CRM and/or ERP systems and their commercial or operational use.\n, • Professional, proactive, and results driven, with strong business and commercial awareness.\n, • Able to work under pressure, meet deadlines, and adapt to an evolving business environment.\n\n Interested We would love to hear from you. \n Click apply and you will be taken to our careers page where you can complete your application.

Projects and Events ExecutiveBirdcage Walk, London (with hybrid working)About the roleWe are now looking for a Projects and Events Executive to join us on a full-time, permanent basis.The RoleAs a Projects and Events Executive, you will manage the operational delivery of a diverse portfolio of events, competitions, webinars and hybrid activities.You will take ownership of the full event lifecycle, managing logistics, budgets, suppliers, venues and stakeholder communications while delivering an outstanding experience for participants.Acting as the main point of contact throughout each project, you will oversee on-site delivery, manage sponsor fulfilment and ensure events are delivered on time, within budget and to a high standard.Additionally, you will:- Manage venue and supplier relationships- Co-ordinate event materials before, during and after each event- Organise committee meetings, agendas and minutes- Compile joining instructions and customer communications- Submit invoices and request cost reports- Monitor customer feedback and implement improvements- Record and report event data and performance metricsAbout YouTo be considered as a Projects and Events Executive, you will need:- A minimum of two years event operations experience, with demonstrable end-to-end event operations experience- The ability to get the best rates from suppliers- To be a proven creative thinker, with a solid, solutions-driven attitude- Outstanding time management and prioritisation skills- To be customer-focused- Meticulous attention to detail- The willingness to undertake regular travel, with frequent overnight staysThe Benefits- Salary of circa £36,000 per annum, depending on experience- 26 days holiday per annum plus bank holidays- An extra day off for your birthday- Benefits, including stakeholder pension scheme, life assurance and private health cover- Continuous training and career development- A range of wellbeing benefits to encourage a healthy work-life balanceThis is an exciting opportunity for an experienced events professional with strong end-to-end delivery skills and a creative, solutions-focused approach to join our prestigious organisation.With exposure to budgets, suppliers, sponsors, venues and stakeholders, you will have the chance to broaden your expertise and strengthen your credentials across every stage of the event lifecycle.The closing date for this role is 7th August 2026.We regret that we are unable to reply to each applicant, therefore, if you do not hear from us within 28 days of your application for this post, you should assume that you have been unsuccessful on this occasion.About the IMechEWith over 110,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847. We strive to improve the world through engineering by developing engineers, promoting engineering, informing opinion and encouraging innovation.We are proud to have achieved workplace accreditations - Invest in People Gold and Invest in Wellbeing Silver. These awards reflect our organisations commitment to our employees, who are a vital part of supporting the engineering community.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Webrecruit and the Institution of Mechanical Engineers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.TPBN1_UKTJ

Job Sector: FlooringLocation: North London, Essex, Hertfordshire, Bedfordshire, Buckinghamshire, Northants, Oxfordshire, Cambridgeshire, East AngliaSalary: £60K, Bonus, Great Benefits, CarJob Description:As a Specification Sales Manager, you will be responsible for driving sales growth, developing new business opportunities, and building strong customer relationships in the business area.Reporting directly to the Regional Sales Manager, this role requires a strong entrepreneurial spirit and a proven track record in business-to-business sales. You will ideally have experience of selling an interior specified product primarily into commercial office, education and high density residential / student accommodation sectors together with a successful sales background of achievement within architects, designers, end users, office fit out contractors and flooring contractors.Key Responsibilities:Own the sales strategies and tactics to achieve or exceed sales targets within your assigned business area.Identify and pursue new business opportunities through market research, prospecting, and lead generation.Build and maintain strong relationships with key customers, architects, designers, contractors, and other stakeholders in the commercial construction industry.Collaborate with the Regional Sales Manager to develop annual sales forecasts, budgets, and action plans for your business area.Conduct market analysis to identify trends, competitive landscape, and opportunities for growth.Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining customer satisfaction.Monitor sales performance, analyse sales data, and provide regular reports to the Regional Sales Manager on achievements, challenges, and recommendations for improvement.Stay abreast of industry trends, market developments, and competitor activities to provide valuable insights and make strategic recommendations.Coordinate with cross-functional teams, including manufacturing, logistics, design and customer service, to ensure smooth order fulfilment and customer satisfaction.Attend industry trade shows, conferences, and networking events to promote our brand, generate leads, and expand the company's market presence.Continuously enhance product knowledge, sales skills, and understanding of customer needs through self-development and training opportunities.Any other duties commensurate with the level of responsibility of this role.About the Company:A respected market leader within the Flooring Sector, who have experienced rapid growth over the last 10 years are looking to expand their sales force with the key recruitment of an additional sales professional to cover the South East and East Anglia.It is an exciting time to join and develop your career within this leading company who want their employees to grow and develop along with the company.Key Skills/Experience Required:The ideal candidate will have experience working within the Floorcoverings sector and have a working knowledge of the leading Architects, Interior Designers or Contractors within the geographical area. Applications form other Commercial Interiors products would be welcomed, Ceramic Tiles, Bathrooms, Furnishings, Fabrics, Wallcoverings etc.Ideally you will have the following skills;Collaborative in approach a team player, end goal focused, persistent-ability to work towards longer term objectives, strong verbal ability- able to communicate clearly and effectively at all levels, organised, self motivated, numerate and analytical, ability to work autonomously and in team environment.Please call Russell Cripps for a confidential discussion.Reference: RC/8724Candidate care:By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.In the meantime, we would like to thank you for your interest in Cavendish Maine.TPBN1_UKTJ

We are looking for a Key Account Manager to join our growing SME freight forwarding and logistics business based in Hayes.This is a full-time role responsible for managing and developing relationships with key eCommerce customers. The successful candidate will act as the primary point of contact for strategic accounts, ensuring exceptional service delivery, identifying growth opportunities, and collaborating with operational teams to deliver tailored logistics solutions.Key Responsibilities Manage and develop relationships with key eCommerce and logistics accounts. Act as the main point of contact for customers, ensuring high levels of service and customer satisfaction. Identify opportunities to increase revenue through additional freight, fulfilment, warehousing, and value-added services. Conduct regular business reviews and performance meetings with customers. Work closely with warehousing, freight, customs, customer service, and finance teams to ensure seamless service delivery. Monitor account performance against KPIs and service level agreements. Resolve customer issues and proactively manage service improvements. Prepare account reports, forecasts, and updates using CRM and reporting tools. Monitor market trends and customer requirements to support account growth strategies.Qualifications & Experience Proven experience in account management, customer success, or client relationship management within eCommerce, 3PL, fulfilment, freight forwarding, or logistics. Strong understanding of eCommerce operations, fulfilment, last-mile delivery, international shipping, and returns management. Excellent relationship-building and stakeholder management skills. Strong commercial awareness with experience identifying upselling and cross-selling opportunities. Ability to analyse customer performance data and provide actionable recommendations. Experience using CRM systems and account management tools. Strong communication, presentation, and problem-solving skills. Self-motivated, organised, and able to manage multiple customer relationships simultaneously. Knowledge of UK and international freight forwarding, customs procedures, and 3PL services is highly desirable.Monday - Friday - 09:00am - 17:30pm ( 2 days hybrid )If you do not hear from us within 7 days, your application has been unsuccessfulTPBN1_UKTJ

Solution Architect - Supply Chain / Solution Architect - Store Operations / Solution Architect / Retail Solution Architect /We're looking for a highly quality Experienced Solution Architect with experience of Supply Chain and Warehouse management systems (WMS) for our client, we're looking ideally for someone with a strong background in the retail, hospitality or logistics sector with experience of n fulfilment, carrier and transport management and business operationsYou'll be joining a house hold brand that are going through another phase of exciting growth and looking to improve their customer and colleague experience through the introduction of new technologies, processes, efficiencies and automation.This role requires someone with very strong communication and stakeholder management capabilities as well as excellent technical know how.Key Focus Areas:Supply chain and logistics architectureWarehouse Management Systems (WMS)Distribution planningLogistics solutionsIdeal Background:Supply chain transformationLogistics technologyDistribution and warehouse operationsExperience:- Strong Solution architecture experience in a relative domains- Understanding of modern architecure principles such as MACH principles, with a focus on composable platforms and patterns- Strong skills in solution design, systems integration and architecture governance- Solid understanding of data governance, privacy standards, and compliance in customer data handling- Proven stakeholder management skills in a company operating in multiple countries- Ability to handle ambiguity and uncertainty in business requirements and a complex and changing solution landscapePlease reach out to discuss this great opportunity further.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.TPBN1_UKTJ

Introduction \n \n Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. \n \n \n The Role: \n \n Saab UK is accelerating its move into the Hybrid-Navy arena - a cross-domain capability set that fuses surface, subsurface, uncrewed/crewed and cyber-enabled assets into a single "sense-decide-effect" loop. \n \n The Head of Hybrid Navy Business Development will be pivotal in driving Saab UK's expansion into the Hybrid Navy domain. This role encompasses various elements of Saab's naval portfolio, with a particular focus on integrating advanced technologies to enhance naval capabilities. Responsibilities include leading the business realisation process in accordance with the Winning Business (WB) process, from market appraisal through to deliver and follow-up tender, and managing customer relationships throughout and beyond the WB process. \n \n This is a key role within the Naval and Business Development (BD) team, representing Saab's continued relationship building with navies globally. The individual will be required to have an intricate understanding of naval operations and be capable of establishing and maintaining relationships with key stakeholders, creating a compelling narrative, and identifying opportunities for the business across campaigns and sales. \n \n The ideal candidate will have a background in naval operations, preferably with recent experience and a demonstrable understanding of how navies deliver capability. Experience working with defence procurement agencies and a strong background in commercial, business development, or sales is desirable. \n \n Stakeholder engagement at all levels within naval commands and procurement agencies is crucial to this role. Therefore, applicants will need to have prior involvement in running large campaigns and stakeholder management. The Head of Hybrid Navy Business Development will be responsible for acquiring and maintaining relevant product knowledge, developing close working relationships with respective Saab Business Units, and collaborating with designated Product Sales Responsibles (PSRs) for each prospect. \n \n The Head of Hybrid Navy Business Development will also be responsible for creating winning strategies and determining market prices in close collaboration with PSRs. To support this and to build Saab's position within the global naval market, the Head will conduct business intelligence as part of the Competitive and Market Intelligence (CMI) process. This includes providing input to commercial proposals and participating in contract negotiations, acting as the critical bridge between the capability requirements of the end user and the engineering realities of production. \n \n Working with respective PSRs, the Head of Hybrid Navy Business Development will manage all cases in the Customer Relationship Management (CRM) tool and prepare relevant documents for the WB process. This role requires a deep understanding of emerging technologies and their potential applications in the Hybrid Navy domain, driving the development of integrated sense, decide, and effect capabilities for above and below water domains. \n \n Key Responsibilities: \n \n\n • \n Strategic Planning and Campaign Delivery \n • \n Naval Partnerships and Stakeholder Management \n • \n Capability Development \n • \n Team Collaboration \n • \n Customer Relationship Management \n\n \n Qualifications and Skills: \n \n Essential: \n\n • \n Proven experience in a naval operational role, with a strong understanding of modern and future naval warfare. \n • \n Knowledge/experience of Hybrid Navy capabilities and emerging technologies. \n • \n Knowledge of the defence acquisition process and budgets, with experience working with procurement agencies. \n • \n Excellent written and spoken communication skills in English. \n • \n Developed social skills, a positive attitude, and the ability to build strong relationships with stakeholders. \n • \n Documented experience in marketing, sales, or a relevant sector. \n • \n Experience working with sensors, networks, and other relevant technologies. \n\n \n Desirable: \n\n • \n Demonstrated success in business development, campaign planning, and delivery. \n • \n Familiarity with the UK's defence procurement processes and budgets. \n • \n Experience working with international navies and understanding of their unique requirements. \n • \n Knowledge of business and planning processes. \n • \n Sufficient product knowledge in terms of technical base specifications and commercial aspects to assume the CSR role. \n\n \n \n As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. \n \n By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. \n \n

IntroductionSaab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.What you will be part ofSaab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe.Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems.Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations.Role PurposeLead the strategic direction, lifecycle management and commercial success of the SAFE product portfolio, ensuring the delivery of innovative, scalable and commercially sustainable solutions that meet the evolving needs of public safety organisations.The role is accountable for maximising customer value, driving sustainable business growth and ensuring the product portfolio remains aligned with the organisation's long-term strategic objectives.Key ResponsibilitiesProduct Strategy & PortfolioOwn the product vision, strategy and roadmap for the SAFE portfolio.Define investment priorities, balancing customer needs, commercial return and strategic business objectives.Lead the end-to-end product lifecycle from concept through to retirement.Drive innovation through emerging technologies, automation and AI.Govern portfolio decisions to maximise reuse, standardisation and long-term value.Customer & MarketMaintain a strong understanding of customers, markets and competitors to inform product strategy.Capture and prioritise customer feedback to ensure products continue to meet operational needs.Improve customer adoption, utilisation and value realisation through best practice, reporting and analytics.Ensure the portfolio remains differentiated and delivers strong product-market fit.Commercial & GovernanceWork with Sales, Finance and Delivery to ensure products are commercially viable and operationally deliverable.Lead product governance, investment planning and commercial decision-making.Support bid governance by ensuring customer commitments align with product strategy and delivery capability.Improve visibility of product costs, profitability and investment performance.Product LeadershipPartner with Engineering and Delivery to successfully execute the product roadmap.Prioritise investment based on business value, customer demand and delivery capacity.Champion agile product management and continuous improvement.Monitor roadmap delivery, product performance and benefit realisation.Skills & CompetenciesStrategic product leadership and commercial acumen.Strong stakeholder management, influencing and negotiation skills.Excellent communication and presentation skills.Analytical and evidence-based decision making.Ability to lead through change and manage competing priorities.Customer-focused with a passion for delivering high-value products.Essential ExperienceSignificant experience leading enterprise software or SaaS product portfolios.Proven success defining and delivering product strategy and roadmaps.Experience leading cross-functional teams across Product, Engineering, Sales and Delivery.Experience of product governance, commercial decision-making and portfolio investment.Experience operating as part of a senior leadership team.Strong understanding of Agile product management practices.Desirable ExperienceExperience within public safety, blue-light, emergency services or justice sectors.Experience working with police, fire, ambulance or other mission-critical organisations.Experience delivering products within highly regulated or security-conscious environments.Knowledge of Product Lifecycle Management (PLM) frameworks.Experience leading the transition from bespoke solutions to product-led delivery.Experience working in international markets.Familiarity with Agile, SAFe or modern product development methodologies.By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.TPBN1_UKTJ

Alexander Steele is delighted to be working in partnership with a leading food manufacturing business, in London, who are currently looking to recruit a Head of Production Planning. For this role you will drive production planning and scheduling activities to support efficient, cost-effective manufacturing, maintain safe operating conditions, optimise inventory levels, and ensure on-time customer order fulfilment. In this role, you will lead a team of planners across all UK manufacturing sites, working closely with operational teams to create production schedules that align with materials availability, warehousing capacity, and production line constraints. With a strong continuous improvement mindset, you’ll use metrics, dashboards, and KPIs to track performance, identify opportunities, and implement initiatives that enhance our planning processes and overall operational efficiency. This role will report to the MD and the career growth potential is very exciting, with a robust acquisition strategy, our client want to continue their growth within their food manufacturing category. On Offer • Up to £80k base salary, • Annual Bonus, • 6% Pension, • 33 days holiday Key Responsibilities • Develop and implement robust planning strategies to optimize production efficiency and meet customer service targets., • Collaborate with Sales and Procurement teams to create accurate demand forecasts and align supply plans accordingly., • Oversee the creation and execution of production schedules to maximize throughput and minimize downtime., • Ensure optimal stock levels of raw materials and finished goods, reducing obsolescence and waste., • Manage and develop the planning team, fostering a culture of continuous improvement and accountability., • Work closely with Operations, Quality Assurance, and Logistics to ensure seamless supply chain performance., • Utilize ERP/MRP systems to monitor performance, generate reports, and drive data-led decision-making., • Ensure adherence to food safety, regulatory, and company standards throughout the planning process. Skills & Experience Required • Proven experience in a senior production planning/scheduling role within food manufacturing or FMCG., • Strong understanding of production processes, supply chain principles, and inventory control., • Proficiency in ERP/MRP systems and if you have been involved in a full new integration of a system, this experience would be highly favourable, • Excellent leadership, communication, and stakeholder management abilities., • Analytical mindset with a focus on problem-solving and continuous improvement., • Entrepreneurial spirit, • Knowledge of food safety standards and regulatory requirements. If you would like to learn more about this opportunity please apply or send your most up to date version of your CV to Giuseppe Leo at Alexander Steele Recruitment or call him directly to discuss this further on 07857 348079

Warehouse Operations & Logistics Solutions Manager Must have: Chinese Speaking 📍 Location: London, UK or Amsterdam, Netherlands (On-site) About the Opportunity We're partnering with a leading global eCommerce business that is rapidly expanding its logistics and fulfilment network across Europe. As part of this growth, we're looking for an experienced Warehouse Operations & Logistics Solutions Manager to lead large-scale warehouse operations, optimise fulfilment performance, and design scalable logistics solutions across the European network. This is an exciting opportunity to join a fast-paced, technology-driven organisation where you'll play a key role in building, scaling and optimising warehouse operations that support millions of customer orders. Key Responsibilities • Lead the design, implementation and optimisation of warehouse and logistics solutions to improve efficiency, scalability and operational performance., • Drive warehouse network optimisation, fulfilment expansion and capacity planning initiatives across Europe., • Lead warehouse setup, greenfield launches and warehouse expansion projects., • Partner with cross-functional teams to understand business requirements and translate them into scalable operational solutions., • Manage relationships with third-party logistics (3PL) providers and warehouse partners., • Develop, monitor and improve warehouse KPIs, SLAs and operational performance., • Identify opportunities to improve warehouse productivity, service quality and customer experience., • Drive continuous improvement initiatives, process optimisation and operational excellence., • Support warehouse automation, WMS optimisation and innovative logistics solutions., • Analyse operational performance and implement data-driven improvements across warehouse operations. About You We're looking for someone who has: • 10+ years of experience in warehouse operations, fulfilment or logistics., • Proven experience managing large-scale warehouse or fulfilment operations., • Strong experience within high-volume eCommerce or marketplace logistics., • Demonstrated experience in warehouse setup (0→1), greenfield warehouse launches, expansion or scaling warehouse operations., • Experience managing multi-site warehouse operations., • Strong experience working with third-party logistics (3PL) providers., • Proven track record of improving warehouse productivity, efficiency and operational performance., • Experience developing and managing operational KPIs and SLAs., • Strong stakeholder management and cross-functional leadership skills., • Excellent analytical and problem-solving abilities., • Fluent in English and Mandarin. Preferred Experience Experience in one or more of the following is highly desirable: • End-to-end warehouse setup (0→1) and fulfilment centre launches., • Warehouse network optimisation and expansion., • Multi-site warehouse operations across Europe., • Warehouse automation and Warehouse Management Systems (WMS)., • High-volume fulfilment environments., • Capacity planning and operational scaling., • Lean, Six Sigma or continuous improvement methodologies., • eCommerce platform or marketplace logistics operations. Ideal Background We're particularly interested in professionals from: • Large-scale eCommerce platforms, • Marketplace logistics organisations, • High-volume fulfilment operations, • Contract logistics providers supporting eCommerce, • Large warehouse and distribution network operations Why Join? • Join one of the world's fastest-growing eCommerce businesses., • Lead strategic warehouse and fulfilment initiatives across Europe., • Work on complex, high-impact logistics and operational challenges., • Be part of an innovative, technology-driven organisation with outstanding career growth opportunities., • Collaborate with international teams in a dynamic and fast-paced environment. 📍 Location: London, UK or Amsterdam, Netherlands (On-site) 📩 Interested? We'd love to hear from you. Apply now or get in touch for a confidential discussion

Kenny Recruit are partnering with an innovative, purpose-driven consumer goods business to find an Outbound Operations and Customer Service Manager to join their team on a 12-month fixed-term contract to cover maternity leave. Our client is on a mission to build a harmless and environmentally friendly range of household products. With products available through major UK retailers and a growing customer base, this is an exciting opportunity to join a close-knit team that is passionate about delivering high-quality products and exceptional customer service. Salary: £35,000 - £40,000 per annum Location: London Bridge, London (Hybrid – 2 days office based, 3 days working from home) Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) Working Hours: Monday to Friday, 9:00am – 5:30pm As the Outbound Operations and Customer Service Manager, you will be responsible for ensuring customer orders are fulfilled accurately and on time, acting as the key link between customers, the warehouse, commercial team and finance function. You will manage the end-to-end order fulfilment process, resolve operational issues quickly and support continuous improvement across the Operations function. This is a varied role where no two days are the same, making it ideal for someone who enjoys solving problems, building relationships and managing multiple priorities. Key Responsibilities: • Manage the end-to-end customer order process from receipt through to delivery., • Own and manage Gorgias, our customer service platform, ensuring all customer enquiries are handled promptly, professionally and in line with our brand values., • Monitor customer service performance, response times and customer satisfaction, identifying opportunities to improve the customer experience., • Maintain and optimise Gorgias workflows, automations and reporting to improve efficiency and ensure enquiries are routed appropriately., • Analyse customer feedback and trends, sharing insights with the wider business to drive continuous improvement., • Liaise daily with our third-party warehouse to ensure orders are picked, packed and despatched on time., • Monitor order status and proactively resolve any fulfilment or delivery issues., • Manage retailer portals and customer communications relating to orders, deliveries and queries., • Coordinate with the Commercial team to ensure customer requirements and promotional activity are executed successfully., • Work closely with Demand Planning to manage stock availability and communicate supply constraints., • Coordinate with Finance to resolve invoice queries, deductions and customer disputes., • Produce operational reports and KPIs covering service levels, OTIF performance, order status and customer issues., • Ensure customer master data, delivery information and operational documentation remain accurate., • Support retailer onboarding and new customer setup., • Lead investigations into operational issues and implement process improvements., • Build strong relationships with customers, logistics partners and internal stakeholders., • Assist with continuous improvement projects across the Operations function. About You: • Experience within Operations, Customer Supply, Logistics or Supply Chain., • Experience working with retailers within FMCG or consumer goods., • Strong organisational and planning skills with excellent attention to detail., • A proactive approach to problem solving and the confidence to make decisions., • Excellent communication skills with the ability to build relationships across multiple teams., • Experience using ERP systems (NetSuite experience would be an advantage but isn't essential)., • Strong Excel and reporting skills., • The ability to prioritise effectively in a fast-paced environment. Next Steps Shortlisted candidates will be contacted for this role. If you have not heard from us within one week, please assume your application has been unsuccessful on this occasion. We will keep your CV on file for future opportunities. Alternatively, feel free to get in touch for a confidential discussion.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: SAP SD Lead Consultant Job Type: Permanent Mode of Working: Work from Office Location: London Number of hours: 40 hours per week – full time Ready to utilize your experience and expertise in SAP SD Lead Consultant? We have an exciting role for you - SAP SD Lead Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Lead the design, implementation, and support of SAP Aftermarket and After Sales solutions for a global automotive manufacture in SAP SDr. The role focuses on service parts management, warranty processes, dealer operations, returns management, order fulfilment, and end-to-end aftermarket business transformation, ensuring superior customer experience and operational efficiency. Your responsibilities: • Gather and analyze business requirements across automotive after sales, service, and parts operations., • Design and configure SAP Aftermarket solutions supporting service parts planning and distribution., • Collaborate with business stakeholders, dealers, suppliers, and logistics teams to improve aftermarket operations., • Integrate SAP Aftermarket processes with SAP SD, MM, EWM, TM, and Finance modules., • Conduct fit-gap workshops and define future-state business processes., • Prepare functional specifications, process documentation, and solution designs., • Support SIT, UAT, go-live, and hyper care activities., • Provide production support and continuous improvement initiatives., • Drive adoption of SAP S/4HANA Automotive and Industry Best Practices. Your Profile Essential skills/knowledge/experience: • Years of SAP consulting experience with focus on Automotive Aftermarket or Aftersales processes., • Strong understanding of automotive service parts management and distribution., • Experience with SAP S/4HANA Automotive solutions and aftermarket business processes., • Experience integrating SAP Aftermarket solutions with SD, MM, EWM, and Finance., • Ability to lead business workshops and manage stakeholder expectations., • Strong functional design and testing experience., • Experience supporting global rollouts and transformation Programmes., • Excellent communication and client-facing skills., • Experience working within automotive manufacturing environments. Desirable skills/knowledge/experience: • SAP Vehicle Management System (VMS) experience., • SAP Service Management (CS/SM) experience., • SAP Dealer Business Management (DBM) knowledge., • SAP S/4HANA Automotive industry solution experience., • SAP Activate methodology and Agile delivery experience. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsors of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioral aspects and person-organization fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorized any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Supply Chain Director Location: Hybrid – three days per week in the office Salary: £95,000–£105,000 We’re partnering with a fast-growing international manufacturing business to appoint an experienced Supply Chain Director. This senior leadership position will take strategic and operational ownership of the end-to-end supply chain, supporting continued growth across established and emerging international markets. Working closely with the executive leadership team, you will develop a scalable supply chain strategy, strengthen operational performance and ensure consistently high levels of customer service. This is a hands-on role suited to someone who combines strategic thinking with the pace, adaptability and ownership required in an entrepreneurial, high-growth environment. Key responsibilities • Develop and deliver an end-to-end international supply chain strategy., • Lead supply and demand planning, procurement, inventory, warehousing, logistics and customer fulfilment., • Establish and embed an effective S&OP process., • Improve forecast accuracy, product availability, service levels and OTIF performance., • Build and manage a resilient network of suppliers, manufacturing partners and logistics providers., • Lead commercial negotiations, balancing cost, quality, service, capacity and flexibility., • Optimise inventory and working capital while protecting continuity of supply., • Identify and mitigate risks across materials, production, warehousing and international logistics., • Align supply plans with manufacturing capacity, labour, materials and customer demand., • Support product development, commercialisation and launches across multiple markets., • Develop repeatable supply chain frameworks to support entry into new territories., • Establish clear KPIs and reporting across cost, service, inventory, forecasting and supplier performance., • Drive improvements to ERP, forecasting and supply chain planning systems., • Build and develop a high-performing supply chain team and external partner network., • Champion continuous improvement, accountability and operational excellence. About you You will bring: • Significant senior leadership experience across supply chain, operations, procurement or planning within a fast-paced manufacturing environment., • Proven ownership of an end-to-end, multi-market supply chain., • Experience creating supply chain strategies that support rapid growth and international expansion., • Strong knowledge of S&OP, demand and supply planning, capacity planning and inventory optimisation., • A track record of improving service, reducing costs, managing risk and optimising working capital., • Strong commercial and supplier-negotiation experience., • Experience managing international logistics, import/export activity and regional fulfilment models., • A sound understanding of manufacturing operations and production planning., • Experience supporting new market entry and product commercialisation., • Strong analytical, communication and stakeholder-management capabilities., • Experience implementing or improving ERP and supply chain planning systems., • The ability to operate effectively at both strategic and hands-on levels. Experience within food, beverage, FMCG, ingredients or consumer goods would be particularly valuable, as would exposure to outsourced or contract manufacturing. The opportunity This is a rare opportunity to shape and lead a critical international function within an ambitious, rapidly expanding business. You will have the autonomy to influence senior-level decisions, build a scalable supply chain capability and make a significant contribution to the company’s next phase of growth.

A global retailer is looking for an Amazon customer operations manager covering the Amazon sales channel for the UK and Europe. This organisation has some of the biggest names and most well-loved brands in its market. It is a multi-billion-dollar organisation distributing product to over 80 countries, with offices in Hong Kong, China, London, France, Spain and Germany. Due to exponential year-on-year growth, all offices are growing the teams across all functions. In this newly created role, you will take full ownership of the order-to-fulfilment process across all EU Amazon marketplaces, driving operational excellence and improving customer experience. You will lead a small team, working closely with 3PLs, warehouses, and Amazon fulfilment centres to resolve bottlenecks and ensure customer satisfaction. You will work with various stakeholders, including supply chain, commercial, and sales teams across the EU, and act as the primary point of contact for warehouse escalations. You will also be responsible for reporting and analysing KPIs such as OTIF, fill rate, order accuracy, returns, and claims, developing dashboards, and identifying trends and performance gaps. Your focus will be on implementing continuous improvement initiatives, driving automation, and reducing operational costs while maintaining high service standards. The ideal candidate will have at least three years’ experience in Amazon operations management, e-commerce and supply chain and fulfilment. You should have strong analytical and problem-solving skills, be data-driven, and have proven experience leading, coaching, and developing teams. Experience with Amazon Vendor Central and EDI platforms (TrueCommerce is a plus) is important, as are excellent communication and stakeholder management abilities. You should be comfortable working with 3PLs and across multiple EU markets and have a continuous improvement mindset with a passion for operational excellence. German and/or Spanish language skills are a bonus but not essential. This is a pivotal role in a vibrant, collaborative business where you will have the opportunity to influence processes, introduce best practices, and make a visible impact on key metrics and customer experience. You will be supported to make the role your own. The team values transparency, open communication and results. In return they are offering a competitive salary of up to £70,000, a generous bonus and 33 days holiday, including bank holiday entitlement. The office is located in Central London and offers hybrid working. The opportunity will give you the chance to work with one of the biggest and most established names in the sector, that is experiencing growth on a global scale. You’ll also play a significant part in evolving the planning department to achieve its goals of growth and a modernised approach to demand and supply planning.

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

Senior Supply Chain Associate London (Hybrid) £45,000–£55,000 + Equity We have partnered with one of the UK's fastest-growing premium consumer brands as they continue to scale across D2C and retail channels. As part of their continued growth, they are looking to hire a Senior Supply Chain Associate to play a key role in building and optimising a best-in-class supply chain function. Working closely with senior leadership, you'll take ownership of critical operational processes, drive continuous improvement initiatives, and help deliver an exceptional customer experience as the business enters its next phase of growth. What you'll be doing:- Optimising inventory performance • Monitor inventory levels, forecast demand and work closely with manufacturing and supplier partners to maintain strong product availability while balancing stock efficiency across multiple channels. Scaling retail fulfilment • Lead the day-to-day operational management of key retail accounts, ensuring orders are processed accurately and efficiently while developing scalable processes to support continued channel growth. Leading operational delivery of new products • Partner with internal teams and external suppliers to bring new products and packaging enhancements to market, managing timelines, quality standards and operational readiness from concept through to launch. Improving supply chain efficiency • Review existing workflows and identify opportunities to streamline operations through process improvements, automation and smarter ways of working that increase efficiency as the business scales. Delivering cross-functional projects • Collaborate with teams across commercial, finance, product and operations to execute business-critical initiatives, solve operational challenges and support the delivery of long-term growth objectives. What we are looking for:- • 3–5 years' experience within supply chain, operations, inventory planning or logistics in a high-growth consumer business., • Previous experience in D2C, subscription or retail environments is strongly preferred., • Strong analytical skills with confidence working in spreadsheets and operational systems., • A proactive problem solver who enjoys improving processes and finding practical solutions., • Highly organised with the ability to manage multiple projects and competing priorities., • Excellent communication skills, with experience building relationships across suppliers and internal stakeholders., • Comfortable working in a fast-paced, entrepreneurial environment where priorities evolve quickly., • An interest in technology, automation and AI-driven operational improvements would be advantageous., • Motivated by ownership, continuous improvement and the opportunity to grow alongside an ambitious business. This is an excellent opportunity to join a high-performing consumer brand where you'll have genuine ownership, exposure to senior leadership and the chance to make a visible impact as the business continues its rapid growth.

Senior Product Analyst (Contract) | Commerce Intelligence | Hybrid/London | OutsideIR35 I'm working with one of the UK's fastest-growing commerce technology businesses to find a Senior Product Analyst on an initial, 12 month contract engagement. Contract Details: • Hybrid/Central London, • Initial 12-month, • Day date: £600 - £750 per day (outside of IR35) This is not a traditional reporting or BI role. My client is looking for someone who enjoys being embedded within a product environment, working directly with stakeholders, customers and product teams to identify opportunities, define meaningful metrics and influence product direction through data. You'll become the dedicated analytical lead across a suite of merchant-facing products, helping the business better understand product usage, customer needs and where investment should be focused. What you'll be doing: • Partnering with Product, Design and Data teams to shape product decisions, • Working directly with merchants and stakeholders to understand what insights are most valuable, • Defining success measures, KPIs and key metrics, • Identifying opportunities through analysis and making evidence-based recommendations, • Evaluating product performance and feature adoption, • Influencing roadmap prioritisation through customer and data insights, • Supporting the evolution of customer-facing dashboards and analytics products, • Acting as a trusted analytical partner across multiple business areas Ideally you have: • Significant experience as a Senior Analyst, Product Analyst, Analytics Manager or similar, • Strong stakeholder management and communication skills, • Experience working with customer-facing, merchant-facing or analytics products, • A track record of influencing decisions through insight rather than simply producing reports, • The ability to work independently and thrive in ambiguous environments, • Strong analytical and commercial thinking Particularly relevant backgrounds • E-commerce, • Logistics, • Fulfilment, • Returns, • Marketplace platforms, • Commerce technology, • Subscription or D2C businesses Bonus points for: • Experience working with merchant analytics products, • Exposure to product analytics and experimentation, • Modern AI-enabled ways of working, • Experience working across multiple product teams This role is probably not for you if... • You're looking for a purely reporting-focused position, • You prefer working from a predefined backlog of requests, • Most of your experience centres around recurring MI or dashboard production, • You enjoy being told what to analyse rather than identifying opportunities yourself Sound interesting? Please apply to hear more!

Reebok is hiring a Wholesale Customer Service Executive to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment. The Role In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers. Key Responsibilities Order Management • Accurately enter and process customer orders in a timely manner Product Allocation & Logistics Coordination • Support allocation of orders and liaise with the warehouse to ensure efficient dispatch Customer Communication • Track orders and shipments, providing updates on delivery timelines, delays, and changes Cross-Functional Collaboration • Partner with Sales, Logistics, and Operations teams to resolve issues and streamline processes Performance Monitoring • Assist in tracking KPIs (fulfilment rates, delays, customer satisfaction) and suggest improvements Skills & Experience Required • Minimum 2-3years’ experience in wholesale operations and customer service, • Strong understanding of order processing, logistics, and after-sales support, • Excellent communication skills with a customer-first mindset, • Highly organised and detail-oriented, able to manage multiple priorities, • Proficient in Microsoft Office and ERP/order management systems, • A proactive, calm problem-solver who works well under pressure Package & Benefits • Location: Fitzrovia, London, • Salary: Competitive, based on experience + annual bonus, • Benefits: Staff discount, pension contribution, etc, • Holiday: 33 days (including Bank Holidays), • Career growth and stability.

Manpower are currently seeking an interim Customer Service Assistant Manager (FMCG) to work with our global client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced environment. The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. We are seeking a customer-focused and proactive Customer Service Assistant Manager to support the delivery of excellent customer service across assigned markets and customers. The role is responsible for managing day-to-day customer service activities, supporting order-to-cash processes, driving service level performance, resolving customer issues, and collaborating with Commercial, Supply Chain, Logistics, Finance, and Customer teams to ensure flawless execution and customer satisfaction. Key Accountabilities Customer Service Operations • Manage day-to-day customer service activities for assigned customers and markets., • Serve as a primary point of contact for customer operational queries and escalations., • Ensure customer orders are processed accurately and within agreed timelines., • Provide proactive communication regarding order status, shipment updates, and service issues., • Support the delivery of excellent customer experience and service performance. Order-to-Cash Management • Coordinate the end-to-end order-to-cash process from order receipt through delivery and invoice completion., • Monitor orders throughout the fulfilment cycle and resolve exceptions promptly., • Collaborate with Commercial, Demand Planning, Logistics, and Finance teams to ensure smooth execution., • Support resolution of order blocks, pricing discrepancies, delivery issues, and invoice queries., • Ensure adherence to customer requirements and internal business processes. Customer Relationship Management • Build and maintain strong working relationships with customer operational teams., • Support customer meetings, reviews, and performance discussions., • Coordinate timely resolution of customer complaints and service issues., • Work closely with account managers and commercial teams to support customer growth plans., • Contribute to customer satisfaction and retention initiatives. Service Performance & KPI Management • Monitor and report customer service performance against agreed KPIs., • Track service metrics including Customer Fill Rate, On-Time In-Full (OTIF), Order Accuracy, Case Fill Rate, Customer Complaints and Service Level Performance, • Investigate service failures and identify root causes., • Support continuous improvement initiatives to enhance customer experience. Cross-Functional Collaboration • Work closely with Customer Development (Sales), Logistics, Warehousing, Planning, and Finance teams to ensure seamless execution., • Support Joint Business Plan execution with customers through strong operational management., • Ensure alignment between customer requirements and supply chain capabilities., • Participate in regular operational and service review meetings. Issue Resolution & Continuous Improvement • Lead day-to-day issue resolution for customer service challenges., • Identify trends in customer complaints and service failures., • Support process improvement initiatives that enhance service, efficiency, and compliance., • Assist in implementing new tools, systems, and customer service capabilities., • Promote process discipline and operational excellence across the customer service function. Reporting & Analytics • Prepare weekly and monthly customer service performance reports., • Analyse customer service data to identify risks, opportunities, and improvement areas., • Maintain service dashboards and reporting tools., • Support business reviews through timely and accurate reporting., • Provide insights and recommendations to management based on performance trends. Key Requirements • Experience in Customer Service, Customer Operations, Supply Chain, or Order Management within FMCG or Distributor Market., • Experience managing customer relationships and order fulfilment processes., • Experience working with cross-functional teams and external customers., • Strong analytical and problem-solving capability., • Strong Microsoft Excel skills., • Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics., • Experience with Power BI, Tableau, or reporting tools is desirable., • Bachelor's degree in Business, Supply Chain, Logistics, Operations, or a related discipline preferred. Additional Information Occasional UK based travel required for warehouse visits, 3PL meetings, and operational reviews. Holborn working environment: • Bike Storage, • Café, • Kitchen & Communal Areas, • Complimentary Tea & Coffee, • Complimentary Fruit & Biscuits, • Gym Facilities

This is an exceptional opportunity to join a luxury consumer brand in a pivotal operational leadership role. As Operations & Logistics Manager, you will take ownership of inventory, fulfilment, warehousing, third-party logistics partnerships, and order management across multiple sales channels. Operating at the intersection of supply chain, ecommerce, retail operations, and customer experience, you'll play a critical role in ensuring products move efficiently through the business while maintaining exceptional service levels and commercial performance. This is a 12 months FTC covering a maternity leave. This person must be able to start within a month. Key Responsibilities Operations & Supply Chain Leadership • Own inventory, fulfilment, and logistics operations across multiple sales channels, ensuring strong product availability and operational efficiency., • Lead relationships with external logistics and fulfilment partners, driving service excellence, cost optimisation, and continuous improvement., • Oversee stock management, forecasting alignment, replenishment planning, and inventory accuracy across the business., • Ensure seamless order fulfilment and customer delivery performance across retail, ecommerce, and wholesale channels. Performance & Continuous Improvement • Develop and monitor operational KPIs, using data and insight to drive efficiency, scalability, and customer satisfaction., • Identify opportunities to optimise processes, reduce costs, and improve service levels across the supply chain., • Manage transportation, warehousing, and returns operations, ensuring compliance and operational excellence. Leadership & Stakeholder Management • Lead and develop a small operations team while fostering a culture of accountability and continuous improvement., • Partner closely with commercial, finance, planning, retail, and customer service teams to support business growth and operational performance., • Provide operational insights and recommendations to senior leadership, supporting strategic decision-making and long-term planning. Required Experience and Skills • Minimum 5 years' experience in operations, inventory management, warehousing, fulfilment, logistics, or supply chain leadership roles., • Strong understanding of multi-channel operations across ecommerce, retail, and wholesale environments., • Proven experience managing third-party logistics providers and external operational partners., • Strong analytical and problem-solving capabilities with the ability to interpret data and drive informed decision-making., • Experience managing inventory planning, stock control, and operational reporting., • Excellent stakeholder management skills with the ability to influence across multiple functions and levels., • Strong commercial awareness and understanding of operational cost drivers.

Manpower are currently seeking an interim Logistics Operations Specialist to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced environment. The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. We are seeking a detail-oriented and proactive Logistics Operations Specialist to support the day-to-day execution of logistics operations across inbound transportation, warehouse management, outbound distribution, customs coordination, and repacking/co-packing activities. The role focuses on ensuring operational excellence, inventory accuracy, service delivery, and strong coordination with 3PL providers, transport partners, and internal stakeholders. Key Accountabilities Inbound Transportation • Coordinate inbound shipments from suppliers, manufacturing sites, and ports to warehouses or distribution centres., • Monitor shipment status and communicate delivery updates to relevant stakeholders., • Liaise with freight forwarders, transport providers, and 3PL partners to ensure smooth receipt of goods., • Investigate and resolve shipment delays, shortages, damages, or documentation issues., • Verify shipping documentation including invoices, packing lists, and delivery notes., • Support inventory discrepancy investigations with warehouse and logistics partners. Warehouse Operations • Support daily warehouse operations through close coordination with 3PL partners., • Monitor inbound receipts, inventory movements, order processing, and dispatch activities., • Maintain inventory accuracy through regular reconciliation and stock count support., • Track warehouse performance against agreed service levels and KPIs., • Participate in operational review meetings and follow up on corrective actions., • Support pallet management programs and customer-specific logistics requirements., • Ensure adherence to company safety, quality, and operational standards. Outbound Transportation • Coordinate customer and distributor deliveries to meet agreed service levels., • Monitor carrier performance and delivery execution., • Ensure shipping documentation is accurate and completed on time., • Investigate delivery exceptions and work with stakeholders to resolve issues., • Support urgent order deliveries and customer escalations when required. Customs & Compliance • Support import and export documentation processes., • Coordinate with customs brokers and freight forwarders to facilitate timely customs clearance., • Maintain customs, shipping, and compliance records., • Monitor shipment clearance status and proactively escalate potential delays., • Ensure compliance with company policies and local regulatory requirements. Repacking/Co-packing Operations • Coordinate repacking and co-packing activities with external logistics partners., • Monitor inventory availability and material readiness for repack activities., • Track order fulfilment and completion against agreed timelines., • Communicate operational issues and support resolution with cross-functional teams., • Maintain records of repack and co-pack activities. Cost & Invoice Management • Support tracking of transportation, warehousing, and logistics-related costs., • Validate logistics invoices and ensure timely processing., • Assist with freight cost reporting and reconciliation activities., • Identify opportunities to improve operational efficiency and reduce costs., • Support budget tracking and cost analysis activities as required. Reporting & Performance Monitoring • Prepare weekly and monthly logistics performance reports., • Monitor and report KPIs including On-Time Delivery (OTD), Inventory Accuracy, Order Fulfilment Performance, Freight Cost Performance, Warehouse Service Levels and Damaged Stock Ratio., • Maintain logistics dashboards and operational records., • Support data analysis and continuous improvement initiatives. Stakeholder & 3PL Coordination • Build effective working relationships with 3PL providers, carriers, freight forwarders, and internal teams., • Coordinate issue resolution and escalation where required., • Support regular service review meetings with logistics partners., • Ensure logistics activities are executed in line with agreed service expectations. Key Requirements • Experience in logistics, warehousing, transportation, or supply chain operations, preferably within an FMCG environment., • Exposure to customs and international logistics processes, particularly import and export documentation., • Experience working with 3PL service providers and transport carriers., • Experience in inventory management and order fulfilment processes., • Proficiency in Microsoft Excel, PowerPoint, and Outlook., • Experience with ERP, WMS, or TMS systems (e.g., SAP, Oracle, Microsoft Dynamics)., • Strong analytical and reporting capabilities., • Bachelor's degree or equivalent qualification in Supply Chain, Logistics, Business, or a related field preferred. Additional Information Occasional UK based travel required for warehouse visits, 3PL meetings, and operational reviews. Holborn working environment: • Bike Storage, • Café, • Kitchen & Communal Areas, • Complimentary Tea & Coffee, • Complimentary Fruit & Biscuits, • Gym Facilities

Ecommerce Customer Service Assistant Location: London This role is responsible for managing customer service communications on behalf of JW ANDERSON. They will help customers with online orders pre and post conversion, including sizing, shipping, returns assistance etc. They will also own the return process, and report on return performance. Main Responsibilities • Delivering exceptional customer service by directly engaging with end customers via various communication channels including email and live chat. Acting as the primary contact for all customer-related queries and issues, providing prompt, effective and solution focused responses., • Support the continuous improvement of customer service processes, documentation and customer communications, making recommendations to the Head of Ecommerce where appropriate., • Liaise with the relevant teams to assist with order processing, tracking, repairs, exchanges, damages, quality checks, returns and refunds., • Work closely with the retail teams to drive towards an omnichannel experience, ensuring the clients receive the same service online and in-store., • Work with operational partners on order excellence for both outbound and inbound digital orders., • Identify opportunities to improve product information, size guidance and customer-facing content by providing feedback to the ecommerce team., • Work with the ecommerce team to improve transactional communications and the return experience., • Maintain customer records and support customer segmentation activities in accordance with guidance from the Head of Ecommerce., • Support the development of customer engagement initiatives, including maintaining records of VIP customers., • Work closely with internal teams to address logistical challenges during order fulfilment and provide technical support to customers as needed., • Track and report on customer service metrics and feedback to drive improvements in service and user experience., • Attend seasonal and technical trainings with the Production, Design and Merchandising Teams to gain knowledge of the product, so effective recommendations can be made to drive sales (style, sizing, fit etc..), • Communicate company policies and maintain client confidentiality, adhering to our data protection security guidelines., • Perform any other reasonable duties as required to support team and company objectives, • Provide support specifically related to our online shopping platform, including troubleshooting order issues, payments, returns, and more. Skills & Experience • Previous customer service experience, ideally within ecommerce, luxury retail or premium fashion., • Previous experience with Shopify and Zendesk is desirable but not a necessity., • Can prioritise and manage competing priorities based on the urgency of client cases., • Strong problem-solving skills and a customer-first attitude., • Excellent verbal and written communication skills., • Ability to work independently and manage time effectively., • Excellent interpersonal skills with a focus on relationship building, listening, and questioning skills., • Always thinking of ways to improve the customer experience., • A good communicator with the ability to interface regularly with internal and external stakeholders., • High attention to detail., • Resourceful and seeks opportunities to be innovative. No agencies on this occasion please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at careers@jwanderson.com.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solution Key Responsibilities: • Create user flows, wireframes, prototypes, and high-fidelity designs to communicate ideas and solutions., • Support the design and optimisation of Liberty’s ecommerce platform and digital products, ensuring consistency and attention to detail., • Translate customer needs and business goals into intuitive, user-centred design solutions., • Deliver mobile-first, accessible designs aligned with Liberty’s brand guidelines., • Participate in customer research, usability testing, and A/B testing, applying insights to improve user experiences., • Contribute to design documentation, patterns, and guidelines to support team knowledge sharing., • Stay up to date with design trends, tools, and best practices, bringing fresh ideas to the team., • Collaborate with developers to ensure designs are accurately implemented and meet quality standards. Collaboration: • Partner with designers, product managers, analysts, optimisation managers, and developers on cross-functional projects., • Participate in workshops, brainstorming sessions, planning meetings, and design critiques., • Contribute to and help maintain Liberty’s design system, ensuring scalable and accessible components., • Build strong relationships across teams, aligning stakeholders around customer needs and business objectives., • Communicate design concepts clearly and advocate for user-centred solutions., • Support effective design-to-development handoffs through clear documentation and asset preparation. About You: • Passion for ecommerce, design, and creating great user experiences., • Experience designing digital products., • Proficiency with design tools such as Figma and/or Adobe Creative Suite., • A strong eye for detail in layout, typography, and visual hierarchy., • Willingness to learn about UX/UI principles, accessibility, and responsive design., • Collaborative mindset and openness to feedback., • Strong organisational skills with the ability to work on multiple tasks., • Basic knowledge of front-end technologies (HTML/CSS/JavaScript) is desirable., • Previous experience is Contentsquare and or Dynamic Yield is desirable. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive, bringing their unique perspectives, skills and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Logistics Executive | Fast-Growth Beverage Brand | London We're partnered with a fast-growth beverage brand that's making its mark in one of the UK's most exciting FMCG categories. Having built strong momentum across both retail and direct-to-consumer channels, the business is entering its next phase of growth, with operations playing a critical role in supporting increasing demand. As they continue to scale, they're looking for a Logistics Executive to join their Operations team and help keep products moving efficiently from production through to customers. Working closely with manufacturing partners, warehouses and 3PL providers, you'll play a key role in ensuring service levels remain high while supporting the continuous improvement of systems and processes. This is a hands-on role in a collaborative, entrepreneurial business where you'll gain exposure across the end-to-end supply chain, take ownership from day one and have the opportunity to grow alongside the company. The Role Reporting into the Operations team, you'll support the day-to-day logistics function, ensuring products are delivered on time, inventory is accurately managed and customers receive an excellent experience. You'll work closely with third-party logistics providers, warehouse partners, manufacturers and internal teams to keep the supply chain running smoothly while identifying opportunities to improve efficiency. This is a varied role in a fast-paced scale-up where no two days are the same. If you're organised, proactive and enjoy solving problems, you'll thrive in an environment where you'll have genuine ownership and the chance to make a real impact. Key Responsibilities • Monitor and report On Time In Full (OTIF) performance across B2B and D2C orders, identifying trends and working with logistics partners to improve service levels., • Act as the day-to-day contact for warehouses, 3PL providers and fulfilment partners, ensuring efficient operations and resolving logistical challenges., • Coordinate inbound raw material movements and outbound finished goods between suppliers, manufacturers and warehouse locations., • Maintain accurate inventory records and stock movements within Unleashed (or equivalent ERP/inventory management system)., • Work cross-functionally with Operations, Customer Service and E-commerce teams to resolve customer delivery issues and ensure an excellent customer experience., • Coordinate packaging and repacking activities, ensuring materials are available and projects are completed efficiently., • Support Finance with invoice checking, cost maintenance and month-end processes., • Contribute to operational improvement initiatives, helping streamline processes and build a supply chain capable of supporting continued growth. What the client would like to see (Essential) • Previous experience in a Logistics, Supply Chain, Operations or Inventory role, ideally within FMCG, food & drink or another fast-paced consumer goods environment like beauty, personal care, health and wellness., • Experience working with warehouses, third-party logistics (3PL) providers or fulfilment partners., • Highly organised with excellent attention to detail and the ability to manage multiple priorities., • Strong Excel skills and confidence working with data, reporting and inventory management systems., • A proactive, solutions-focused mindset with the ability to take ownership and solve problems independently., • Excellent communication skills with the confidence to build strong relationships across internal teams and external partners., • Comfortable working in a fast-paced, growing business where priorities can change quickly. What we would like to see (Bonus) • Experience using Unleashed or a similar inventory management/ERP system., • Previous exposure to D2C fulfilment or e-commerce logistics., • FMCG, food, beverage or consumer goods experience., • Experience supporting continuous improvement projects or process optimisation., • A genuine interest in operations, supply chain and building scalable processes. Location: London (Hybrid) Salary: £35,000-£40,000 At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Monitor stock levels and flag shortages, overstocks, or discrepancies Product Setup & Maintenance • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Ensure listings are accurate and live on time for launches and promotions Supplier & Purchase Order Support • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Maintain accurate records of orders, deliveries, and invoices Logistics & Fulfilment Coordination • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Work with warehouse teams to resolve fulfilment or stock issues Reporting & Admin • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Keep operational documentation and systems up to date Launch & Promotion Support • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Coordinate with internal teams to ensure operational readiness Cross-Team Collaboration • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • Support process improvements to reduce errors and improve efficiency Skills & Experience • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams, • Proactive mindset — spots problems before they escalate Free WSET programme Salary 35,000

Job Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer fulfilment after contract signature. The FR is accountable for ensuring contractual commitments are successfully translated into measurable business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy and technical alignment, the FR owns fulfilment execution, operational success, value realisation, and customer outcome. The FR serves as the critical bridge between customers and internal functions, orchestrating resources across service, engineering, logistics, finance, and partner organisations to ensure successful delivery, operational adoption, revenue realisation, and long-term customer success. The FR owns customer outcomes from Purchase Order (PO) through delivery, go-live, operational stabilisation, and ongoing performance governance, while maintaining close alignment with ARs and SRs to maximise customer value and long-term account success. Key Responsibilities 1. End-to-End Project Delivery Ownership • Own the full customer fulfilment lifecycle from Purchase Order to project completion and operational acceptance., • Manage project timeline, cost, and quality to ensure successful execution, • Develop and execute fulfilment plans aligned with customer expectations and contractual commitments., • Coordinate cross-functional teams including Sales, Engineering, Service, Logistics, Finance, and external partners., • Ensure effective management of delivery schedules, quality, resources, and customer communications., • Drive successful project deployment and operational readiness. 1. Revenue Realisation & Receivables Management • Take ownership of accounts receivable (AR) related to delivered projects, • Ensure timely invoicing, payment collection, and cash flow realisation, • Identify financial risks impacting revenue collection and take proactive actions, • Align delivery progress with payment milestones and contractual terms 1. Contract Execution & Customer Success • Ensure contractual commitments are fully executed, • Act as key interface between customer and internal teams, • Own post-go-live operational performance, • Lead KPI and SLA reviews, • Monitor operational performance and customer outcomes, • Drive adoption and value realisation, • Build long-term customer relationships, support long-term partnership development with key customer for training and onboarding 1. Governance, Risk & Escalation Management • Identify delivery, operational and contractual risks, • Lead governance reviews, • Manage escalation pathways, • Present status to stakeholders, • Drive accountability across workstreams, • Ensure transparency through reporting 1. Strategic Collaboration • Work closely with ARs to support customer growth and retention, • Partner with SRs to ensure solution intent is successfully realised in operation, • Provide field feedback to improve future solution design and delivery models Key Focus Areas (Success Metrics) • Project Delivery Excellence (On-Time, On-Quality, On-Budget), • Revenue Realisation and Cash Collection Performance, • Customer Satisfaction and Account Health, • Operational KPI and SLA Performance, • Contract Execution Accuracy and Value Realisation, • Risk Identification, Escalation Resolution, and Governance Effectiveness, • Continuous Improvement and Operational Excellence Requirements • Proven experience in project delivery, operations, or account/project management (EV, energy, or infrastructure sector preferred), • Strong understanding of contract execution, delivery processes, and commercial awareness, • Experience in managing receivables or revenue-related processes is a strong plus, • Excellent stakeholder management and communication skills, • Strong problem-solving ability with a proactive, results-driven mindset, • Ability to manage multiple projects and priorities simultaneously, • Experience working in cross-functional and international teams, • Demonstrated willingness to take ownership, learn quickly, and grow within a customer-facing delivery environment, • Fluent in English (Mandarin is a plus) We recognise that candidates may not meet every requirement listed above. If you are excited about the opportunity and believe you can contribute to our mission, we encourage you to apply. Location: Watford, United Kingdom Start Date: As soon as possible Working Hours: Full-time Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.

Warehouse Manager Dirac Trading Group | Acton, London | Full-time, permanent | On-site Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. What you will own • Lead the warehouse team day to day, setting priorities and holding people accountable., • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand., • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time., • Book UK outbound shipments and resolve courier or collection issues quickly and practically., • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas., • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks., • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency. What we're looking for • Previous experience managing or supervising a warehouse team in the UK., • Strong organisation, prioritisation and communication skills in a fast-paced environment., • A hands-on management style, with the willingness to lead from the front when needed., • Experience managing rotas, temporary workers, overtime and daily warehouse coverage., • Strong attention to detail around packing, dispatch and stock accuracy., • Experience booking UK outbound shipments., • A valid forklift licence, or willingness to obtain one, is preferred., • Applicants must have the right to work in the UK. Package and benefits • £40,000 base salary., • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved., • Free on-site parking and company pension scheme., • Staff discount for stock we sell., • Supportive, high-energy working environment with the office and warehouse teams based together in Acton., • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis., • Overtime support where required, including potential meal support during extended overtime periods. How to apply If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: _ JD.com is seeking an experienced Technical Product Manager - Supply Chain to join our growing technical team at Joybuy (_). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will own and drive the supply chain product strategy for Joybuy's European markets. You will be responsible for the full product lifecycle of supply chain systems that support cross-border e-commerce operations, working at the intersection of logistics, technology, and business to deliver a superior fulfilment experience for millions of European customers. This is a high-impact, senior IC role. You will define product vision, set the roadmap, and lead cross-functional execution with engineering, operations, business, and local market teams across London and Beijing. Key Responsibilities • Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations. Align product priorities with broader business goals and market expansion plans., • Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration. Write clear PRDs, define success metrics, and ensure timely delivery., • Lead product initiatives across one or more of the following domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility., • Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities. Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction., • Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.). Use data to prioritise, measure impact, and drive continuous optimisation., • Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence., • Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g. GPSR), and region-specific customer expectations. Minimum Qualifications • Bachelor's degree or equivalent practical experience., • 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles., • Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems., • Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale., • Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis., • Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones., • Fluent in English. Preferred Qualifications • Experience in cross-border e-commerce supply chains, global logistics, or international marketplace fulfilment., • Experience working in or with European logistics ecosystems carriers, 3PLs, last-mile networks., • Experience with supply chain planning, demand forecasting, or inventory optimisation systems., • Experience building platform-level products that serve multiple internal or external stakeholders., • Proven ability to influence without authority and drive alignment across senior leadership., • Experience hiring, mentoring, or informally leading other product managers., • Chinese language ability is strongly preferred for cross-team collaboration with Beijing HQ. What We Offer: • A dynamic and challenging work environment in a leading global e-commerce company with a fast-growing international business., • The opportunity to work with a diverse international team spanning London and Beijing, making a significant impact on JD.com's global AI strategy., • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses., • Exposure to massive-scale data, complex cross-border e-commerce challenges, and real-world AI problems that impact millions of users. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Operations Executive at London Nootropics 🍄 At London Nootropics, our mission is to help people stay balanced and find their flow - with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make the best-in-class adaptogen extracts accessible and easy to add to our day to help us stay balanced and find our flow. As we grow, we remain committed to delivering not just exceptional products, but also exceptional care and support for every member of our community. We’re looking for an Operations Executive to join our team and help keep the engine running day-to-day: from raising purchase orders and maintaining inventory data, to supporting supplier projects and tracking fulfilment performance. If you love getting stuck into details, enjoy working with data and feel proud when things are organised and on time - we would love to hear from you. About the role As our Operations Executive, you’ll support the Operations Manager across the core building blocks of our supply chain and ops function. You’ll own key BAU workflows, help keep our databases and trackers accurate and support projects that improve how we work and how we deliver. This is a hands-on role with opportunity to learn fast - perfect for a recent graduate or someone early in their career who’s hungry to grow in a high-pace startup environment. What you’ll be doing • Operational BAU: Keep day-to-day ops running smoothly across suppliers, inbound deliveries and fulfilment (in-house, contract packers, UK + US 3PLs) as we scale in the UK and internationally. Work closely with the Head of Ops, fulfilment and B2B teams to align monthly purchasing plans with forecasts., • Demand Planning: Own the weekly inventory cycle and keep SKU master data and supplier records accurate., • Purchasing: Draft and raise purchase orders, maintaining clear records of costs, timelines, confirmations and supplier comms and onboarding., • Operational Reporting & Performance Tracking: Track and report on fulfilment KPIs, delivery performance, OTIF, end-of-month margin reporting and cost-to-deliver trends., • Packaging / POC Projects: Research and shortlist suppliers, coordinate sample pulls and support new packaging projects, • Process Optimisation: Identify inefficiencies and implement scalable solutions to improve operations and customer experience, • AI & Automation: Build, test and maintain AI workflows and agents that support day-to-day ops - from inbox triage and supplier comms to inventory reporting and data clean-up. Spot repeatable tasks and turn them into automations. We’d love to hear from you if you… • Are a recent graduate with a genuine interest in wellness and startups, • Are a strong communicator, • Have intermediate Excel / Google Sheets skills, • Enjoy working with data and using it to support your position, • Are ambitious, a problem solver by nature and hungry to learn in a fast-moving environment, • Care deeply about making a meaningful impact 🍄 Nice to have • Exposure to ecommerce ops, fulfilment/3PLs, supply chain or Shopify/tools like Notion, • Experience working with suppliers or purchase orders in any capacity Why join us? • Be part of a fast-growing, purpose-driven company with big ambitions, • Work alongside a supportive, motivated team that genuinely cares, • Hybrid setup after passing probation (we’re based in London), • Your own MacBook, • Monthly health and wellness allowance, • Regular team socials & events, • Opportunity to shape the future of our operations and grow in your role as we scale Join us on our journey to bring best-in-class adaptogens to the world - with this entry-level position, you’ll be part of a driven, positive team with great energy and purpose 🍄🪄

Who We Are Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: _ About The Team You’ll be joining the Joybuy Compliance team, sitting at the heart of how we keep customers safe and earn their trust as we scale across Europe. This is a senior leadership role within the European Compliance pillar, working alongside — and complementary to — the Legal function. Where Legal owns legal advice, contracting and dispute risk, you will own the operational compliance and product safety agenda that keeps our products and operations compliant on the ground. You’ll lead a network of country Compliance Business Partners across our European markets and a UK-based core compliance team with specialist coverage of trade compliance and the storage and handling of dangerous goods. What You’ll Do Compliance Strategy & Leadership (Europe) • Define and own the European compliance and product safety strategy across our food and non-food e-commerce operations, aligned to business objectives, growth priorities and risk appetite across current and future markets., • Build and scale the European compliance operating model, organisational capabilities, governance structures and mechanisms needed to support sustainable growth while maintaining high standards of customer trust and regulatory compliance., • Act as the senior compliance leader for Europe and a trusted advisor to executive stakeholders, partnering closely with Legal. Leading the European Compliance Team • Lead and develop a network of country Compliance Business Partners across the EU/UK countries of operation and the core compliance team, ensuring consistent compliance standards while reflecting local regulatory requirements in each market., • Build specialist capability, where needed and set the standards, playbooks and mechanisms., • Set clear accountabilities across the central team and country BP network, building leadership capability and a culture of ownership and accountability. Trade Compliance & Dangerous Goods • Support the trade compliance specialists for European operations — covering customs and classification, sanctions screening working in close interface with the JDL logistics., • Support JDL for the storage, handling and movement of dangerous goods, ensuring warehousing, fulfilment and transport activities meet applicable safety and regulatory requirements across our markets. Enterprise Risk, Governance & Business Partnership • Lead the European compliance risk framework, ensuring effective identification, assessment, mitigation and monitoring of regulatory, operational and customer risks across the business., • Partner with senior leaders across Product, Commercial, Operations, Legal, Public Policy, Tax and Technology to embed compliance and product safety considerations into strategic initiatives. Specialist & Market-Specific Compliance • Support our specialists establish the compliance framework for Joybuy’s newly established pharmacy business in the Netherlands., • Build the specialist compliance capability needed for higher-risk and regulated product categories, ensuring each market has the right controls, approvals and oversight in place. About You • 10+ years of experience in food and/or non-food product compliance, product safety and risk management within complex, fast-paced environments, with demonstrated success navigating evolving requirements, changing business priorities and high levels of ambiguity., • Proven ability to lead multi-country or multi-market compliance teams, including managing distributed Business Partners and building a strong central function from a single hub., • Strong working knowledge of trade compliance (customs, classification, sanctions, restricted goods) and of dangerous-goods storage and handling requirements in a retail, logistics or e-commerce setting., • Familiarity with regulated product categories — ideally including pharmacy or healthcare., • Experience influencing senior leaders and driving alignment across Product, Legal, Public Policy, Tax, Operations, Commercial and Technology teams to solve complex regulatory challenges while balancing customer experience, compliance obligations and business objectives — and a clear sense of where Compliance ends and Legal begins., • Demonstrated track record of identifying systemic risks, driving root-cause resolution and creating durable, scalable solutions that support growth across multiple products, markets or regions., • Strong strategic, analytical and executive communication skills, with experience shaping business decisions, anticipating emerging regulatory risks and leading compliance capabilities that enable sustainable business expansion and customer trust. What We Offer Joining Joybuy means becoming part of a business where people, innovation and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business. At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

We are looking for a detail-oriented and proactive Operations Associate to support the day-to-day operations of our merchandising, eCommerce, wholesale, and supply chain functions for the UK and Europe (UK/EU) business, while providing operational support for North America as needed. This role is ideal for someone who is organised, keen to learn, and interested in building a career in retail merchandising, eCommerce, and commercial operations. Reporting into the Merchandising Manager and working closely with cross-functional teams across multiple regions, you will help ensure accurate product information, inventory coordination, order fulfilment, and merchandise planning to support the smooth execution of our commercial operations. Key Responsibilities Merchandising Support • Assist the merchandising manager with product assortment planning and seasonal launches., • Monitor inventory levels and assist with stock replenishment planning., • Prepare merchandising reports on sales performance, stock availability, sell-through, and product performance., • Support markdown, promotional, and pricing activities., • Coordinate with operations, and eCommerce teams to ensure timely product launches., • Assist in analysing sales trends and competitor analysis to support trading decisions., • Monitor stock transfers and inventory allocation across warehouses, and online channels. eCommerce Administration • Support the daily operations of eCommerce platforms and online marketplaces., • Assist with product listings, content updates, pricing, and promotional campaigns., • Generate regular reports on online sales and operational performance. Wholesale & Marketplace Operations • Process wholesale purchase orders accurately and efficiently., • Coordinate order confirmations, shipment schedules, and delivery updates with customers and internal stakeholders., • Maintain accurate wholesale customer records and documentation., • Work closely with warehouse teams to organise B2B order processing., • Assist in promptly resolving order discrepancies and customer inquiries., • Support with wholesale customer service across invoicing, communications and liaising with HQ in Singapore., • Manage style assortment and product details for marketplaces, • Track and analyse marketplace sales performance and style assortment on weekly basis, providing action suggestions. Requirements • Strong analytical, organisational, and problem-solving skills., • Excellent attention to detail and accuracy., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Comfortable learning ERP, OMS, WMS, SAP, merchandising, and eCommerce systems., • Good communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced retail environment., • Positive attitude, willingness to learn, and a collaborative mindset. Preferred Qualifications • Experience in retail, merchandising, eCommerce, logistics, or supply chain., • Basic understanding of merchandise planning, inventory management, and retail operations., • Familiarity with retail systems and online marketplaces is an advantage. What You'll Gain • Exposure to merchandising, eCommerce, wholesale, and supply chain operations within a global fashion retail business., • Practical experience in merchandise planning, inventory management, digital commerce, and logistics coordination., • Opportunities to develop analytical, commercial, and operational skills., • Cross-functional collaboration with merchandising, buying, planning, marketing, customer service, and logistics teams.

About the Company • Data Science team builds scalable solutions to complex business challenges across stores, online, supply chain, marketing and Clubcard., • We apply advanced machine learning models to optimise prices and store operations, personalise customer experiences, and drive innovation., • We work across several business domains, including customer experience, supply chain, online, fulfilment, distribution, commodities, store operations and technology., • Team members rotate across domains to broaden their expertise and impact. About the Role As a Data Scientist you will develop and deploy machine learning solutions that directly impact how we optimise decisions, serve our customers and run our business. You will be responsible for designing and implementing robust models, experimenting with new approaches, and translating business problems into data science solutions. This includes building data pipelines and models, evaluating model performance both statistically and in terms of business impact, and scaling solutions into production. You will collaborate closely with Machine Learning Engineers and Software Engineers to ensure solutions are efficient, maintainable, and aligned with technology standards. You will also play a key role in communicating complex ideas clearly to non-technical stakeholders, contributing to internal knowledge sharing and representing Tesco in the external data science community. Responsibilities • Develop and deploy machine learning solutions., • Design and implement robust models., • Experiment with new approaches., • Translate business problems into data science solutions., • Build data pipelines and models., • Evaluate model performance statistically and in terms of business impact., • Scale solutions into production., • Collaborate with Machine Learning Engineers and Software Engineers., • Communicate complex ideas to non-technical stakeholders., • Contribute to internal knowledge sharing., • Represent client in the external data science community. Qualifications • A higher degree in a quantitative discipline—such as Mathematics, Computer Science, Engineering, or Physics—is preferred, though equivalent experience in a commercial setting is also valued. Required Skills • A strong foundation in machine learning, statistics, and programming., • Intellectual curiosity, critical thinking, and the ability to ask the right questions., • The ability to translate challenging business problems into data science solutions., • Extensive experience in designing and implementing models using Python., • Experience working with large-scale data in distributed computing environments., • In-depth knowledge of strong coding practices, including version control and testing., • Proactivity in learning new methods and contributing to a culture of knowledge sharing and collaboration. Preferred Skills • Hands-on experience with advanced machine learning libraries. Pay range and compensation package Pay: £500 to £750 per day Duration: 06 Months

Part-Time Fulfilment Operative (30 hrs/week) Location: Greenford (near Tesco Superstore on A40) Schedule: 5 days per week — 6 hours per day About Us We are a growing start-up e-commerce business in the Health & Wellness space, specialising in Health Tech. We are looking for a motivated and reliable individual to work closely with the Founder and support daily operations at the warehouse office. Role Overview We are seeking a Part-Time Fulfilment Operative to carry out order fulfilment and packing. You will work on-site at our warehouse office 5 days per week, assisting with smooth day-to-day operations and ensuring customers have a great unboxing experience. This role is ideal for a recent graduate, student, or someone looking for flexible part-time work in a dynamic and fast-growing industry. Key Responsibilities • Accurately pick, pack, and fulfil daily customer orders, • Maintain organised stock areas and manage stock inventory, • Support with general administrative duties as required, • Ensure all outgoing packages meet quality and presentation standards, • Transport packages to post office, • Moderate heavy lifting may be involved Desired Skills & Experience • Fulfilment experience is required, • Applicants must use their own car for work and have a full UK driving licence with appropriate insurance, • Experience with Shopify is a bonus but not required, • Reliable, punctual, and able to work independently, • Interest in health & wellness, biohacking, or health trends is highly valued, • Comfortable working independantly in a warehouse environment Hours & Schedule • 30 hours per week, • 5 days per week, • 6 hours per day with some flexibility in start/end times Why Join Us? • Work in an exciting, rapidly growing wellness niche, • Supportive and relaxed work environment, • Flexibility suitable for students and graduates, • Potential to become a full-time position

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ElevenLabs is growing fast across EMEA, and our events programme needs to keep pace. We're looking for a contractor to take ownership of regional field events - trade shows, brand activations, and partner experiences - across multiple European markets. This is a hands-on execution role. You'll work autonomously, move quickly, and hold a high bar for what a world-class event looks like. You'll be embedded in a lean team, so you'll need to be comfortable making decisions, managing vendors, and adapting on the fly without heavy oversight. The right person for this role has done this before — ideally at a fast-moving tech or AI company — and knows what separates a forgettable event from one people talk about. Own end-to-end logistics and delivery for field events and brand activations across EMEA Manage third-party vendors, agencies, and venue relationships across multiple markets Support trade show presence including booth builds, sponsorship fulfilment, and on-site execution Coordinate with internal stakeholders across marketing, sales, and leadership to align on goals and messaging Identify and flag gaps - from branding and signage to attendee experience - and solve them proactively Requirements Proven track record running events across multiple European markets (not just the UK) Comfortable owning both owned events and third-party sponsorships end-to-end Experienced working in lean, fast-moving environments where you set your own pace Strong vendor and agency management skills across different geographies Available to work on a contract basis with flexibility to travel across EMEA as needed Bonus Experience in AI, developer tooling, or enterprise tech audiences Experience on Splash and the guest registration process Background in events agencies with brand-side account experience Location This role is remote-first, so it can be executed from anywhere in EMEA, with the ability to operate in CET/GMT timezones. If you prefer, you can work from our offices in Dublin, London, or Warsaw. #LI-remote

We are currently looking for a talented Senior C++ Developer. In this role, you will interact closely with various departments across our organisation, including the product engineering and customer support teams. As a senior figure, you will also have the opportunity to coach team members and take a leading role in critical software development projects. Key focuses will be contributing to the future technical direction of our main product, gaining deep expertise in our domain whilst promoting modern development practices. Role Responsibilities: • Hands-on C++ software development contributing to the design, maintenance and advancement of complex software, • Stay abreast of the latest developments in C++ and related technologies, contributing to a progressive developer experience, • Mentor and coach junior team members, • Conduct code reviews, embedding quality and promoting best practices, • Collaborate closely with other teams to ensure smooth delivery and knowledge distribution, • Promote a balance between business value, technological improvements, and near-term goals Key Skills: • Expert-level C++ with significant commercial experience, • Strong knowledge of modern features and best practices, • In-depth knowledge of architecture, design, maintainability, scalability and performance, • Excellent collaboration and communication skills, • Industry experience with multi-threading and complex memory management, • Keen interest in continuous improvement and personal development, • Experience with CI/CD pipelines, • Adept in managing legacy code bases, • Experience with higher level languages - specifically Python and C# would be beneficial, • Comfortable working across technology domains and software stacks, • Strong knowledge of Linux and Windows Operating Systems, • Awareness of containerisation and orchestration technologies, • Familiarity with scripting languages, • Experience in collaborative and iterative development approaches, • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is required We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow, and in return, you help us grow into a stronger, more inclusive organisation. About Us: We didn’t start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitisation filters in the US Intelligence Community’s highly classified networks. We are rated #1 by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we’re trusted by commercial and government organisations around the world. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Work/Life Balance: Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits: • Glasswall offers a competitive salary and incentives package., • We offer flexible and remote working options, with hybrid working from our Central London office., • Office travel and incidental WFH expense coverage., • 25 days holiday (plus public holidays)., • Private Medical Insurance including mental health support and cancer care., • Enhanced sick pay., • Annual investment in training and professional development., • Company sponsored life, critical illness, and income protection insurance., • Contributory pension scheme., • Access to ‘salary sacrifice’ benefits such as Cycle to Work and Tech Schemes. A successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. Glasswall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Application process: Interested candidates can email jandersen@glasswall.com or visit http://careers.glasswall.com/ to apply.

About the Company: Customer Success Manager – European Wholesale (Lingerie & Fashion)?? Location: West Yorkshire (Home-Based Initially) ?? Full-time | Hybrid working | Office location flexible ?? Start Date: ASAP We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing European wholesale business in the lingerie and fashion sector. This is a hands-on leadership role managing a team of four, ensuring seamless order processing, customer communication, and operational excellence across B2B channels. The role will begin as home-based, with plans to establish a small office in West Yorkshire—ideally near Leeds, but flexible depending on where the successful candidate is based. You’ll be the first hire in this new team, helping shape the setup and leading recruitment of four direct reports. The Role: What You’ll DoAs Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:Team Leadership- Manage and mentor a team of 4 coordinators across order processing, invoicing, and logistics. • Allocate daily tasks, resolve issues, and uphold high standards in customer service.Order & Invoice Management- Oversee order entry and invoicing in Microsoft Dynamics 365 F&O., • Ensure accuracy in pricing, product details, and documentation., • Coordinate with 3PLs and internal teams to track fulfilment and stock.Customer Communication- Handle onboarding forms and delivery templates for major accounts (e.g. Zalando, AboutYou)., • Respond to order-related queries and liaise with logistics and finance teams.Process Improvement- Support automation efforts by identifying repetitive tasks and suggesting improvements., • Maintain clean and accurate product and customer data. The Person: What You’ll BringMust-Haves- 3+ years in customer operations or sales support. • Proficiency in Microsoft Dynamics 365 F&O or similar ERP., • Strong Excel skills (vlookups, formatting templates)., • Excellent communication in English., • Experience working cross-functionally with sales, logistics, and finance., • Confidence managing a small team and owning daily operations.Nice-to-Haves- Experience with large retailers or marketplaces (e.g. Zalando, AboutYou)., • Familiarity with B2B logistics and 3PL coordination., • Exposure to tools like BarTender or document automation platforms.What Success Looks Like- Orders processed accurately and on time., • Customers receive correct documentation without follow-up., • Team operates with clarity, consistency, and professionalism., • Manual tasks are streamlined or automated over time.

Join a leading global provider of innovative accessories and lifestyle products, known for setting trends in design and quality. With a rapidly expanding presence in the UK and Europe, we are seeking a dynamic sales professional to drive growth and strengthen our market position within the region Role Overview We are looking for an experienced UK Sales Representative with a strong network in the convenience retail sectors. Your primary mission will be to expand our retail footprint, boost B2B sales, and work closely with distribution partners to increase market share across the UK. Key Responsibilities • Build and manage relationships with independent retailers, retail chains, wholesalers, and buying groups throughout the UK., • Open new accounts in independent shops, and cash & carry outlets., • Coordinate with distribution and logistics teams to ensure timely order fulfilment and product availability., • Provide product training, promotional support, and merchandising guidance to retail partners., • Achieve monthly and quarterly sales targets through proactive outreach and regular in-person visits., • Represent the company at trade shows, industry events, and store visits as required., • Monitor competitor activity and gather customer feedback to refine sales strategies. Ideal Experience & Skills • 3-5+ years of B2B sales experience in related FMCG sectors., • Existing relationships with independent shops, convenience chains,, • Strong communication and relationship-building skills., • Self-motivated and comfortable working independently to achieve ambitious growth targets., • Experience launching US-based brands or new product lines in the UK is a plus., • Knowledge of retail planograms, POP displays, and merchandising best practices. Compensation & Benefits • Competitive base salary plus commission, • Performance-based bonus opportunities, • Flexible, remote working environment By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Marketplace Fulfilment Supervisor Do you enjoy working in a busy warehouse where teamwork, accuracy and responsibility matter? We are looking for a reliable and organised person to help lead our fulfilment team. This is a hands-on role with responsibility for making sure customer orders are packed and dispatched on time while supporting the smooth running of the warehouse. Main Responsibilities Lead and support the fulfilment team each day. Help manage warehouse operations and support the Factory Manager. Pick, pack, label and dispatch customer orders accurately and on time. Manage returns, stock replenishment and stock checks. Support general warehouse and production tasks when required. Use warehouse systems, barcode scanners and Microsoft Business Central. Follow Health & Safety procedures and help improve warehouse processes. What We're Looking For Reliable, organised and able to work well under pressure. Good communication skills with a positive, team-focused attitude. Willing to learn new systems and take responsibility for your work. Comfortable using computers and warehouse software. Desirable Warehouse, fulfilment or manufacturing experience. Forklift licence, First Aid qualification, or experience with Microsoft Business Central. What We Offer A supportive working environment with training and opportunities to develop. * A varied role with responsibility and...

When you join Amazon as an Area/Shift Manager, youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your teams approach to drive productivity, youll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, were always looking for ways to offer a bigger, better product range delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres, which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for...

The Sales Order Processor is responsible for the accurate and efficient processing of customer orders, ensuring a seamless experience from order receipt through to fulfilment. The key responsibilities of the Sales Order Processor include, but are not limited to:.

AIOS is building the world’s first full-stack AI doctor. We’re at $350M ARR, growing from $10M/yr 12 months ago. We’re the world’s fastest growing AI doctor. We’re faithfully serving >150k/mo patients via Bolt Pharmacy, our main UK brand. We’re profitable. Our strategy exists at the intersection of two strong theses: The AI doctor that wins will get to escape velocity using GLP-1s, the fastest growing consumer product in history. The $2T European healthcare market is overlooked by the most talented builders. Our master plan: Step 0 → $100M/yr by end of 2025: We went from $10M to $100M in 6 months serving the UK GLP-1 market. Step 1 → $1B ARR by end of 2026: Over the last 12 months we've grown from 3k to 150k UK active GLP-1 patients. We’ll continue this growth curve to hit $1B ARR. Step 2 → $10B ARR by end of 2028: Blitzscale Europe. We’ll be Europe’s largest GLP-1 provider. Step 3 → $100B/yr by end of 2031: Get regulatory approval across Europe for our Full Autonomous Prescribing (FAP) system. Win contracts at scale with European payers to mass replace human labor. We’ll be the dominant full-stack AI doctor in Europe. Step 4 → $1T/yr by end of 2035: With one line of code and zero human time, you can use AIOS to treat any patient globally with any medication. In so doing, we’ll become the world’s first trillion-dollar healthcare company. We’re a young, founder-led company. This is still Day 1 and all our work is ahead of us. You can read more about working with us here: Working at AIOS. We are building a world-class team. As Head of Expansion at AIOS, your fundamental role is to rapidly increase the number of global GLP-1 customers that we can serve, starting with blitzscaling across Europe. Your mandate is to get us launch-ready across every priority European market: all legal, clinical, pharmaceutical and v1 operational infrastructure firmly in place so our Growth team can test and scale new countries quickly. You’ll swiftly identify which countries we should enter next based on market size, customer demand, regulatory complexity, and speed to launch. You’ll also: Close any critical legal, clinical, supply and operational gaps in European countries we can already serve. Work out precisely what is preventing us from launching in each priority market we’re not yet live in. Carve out the fastest compliant route into each of those markets, whether that means building the required capabilities internally, partnering with established local providers, or acquiring existing infrastructure. You will not be behind-the-scenes producing market-entry strategy decks. You’ll be hands-on driving every country launch, moving crisply between research, negotiation, diligence, and execution. Great performance in this role means we can compliantly launch in any attractive European market in weeks rather than years, and we’re serving more than one million patients across Europe by the end of 2028. If you nail the role, you’ll be a leading candidate for future senior Ops roles (VP, COO). This is a full-time, mostly remote role with European travel as needed, and you’ll work async in the timezone of your choice — as long as you’re around until midday Pacific Time for calls as needed. This is a senior role. You’ll report directly to me, Richie :) (CEO). I’m intense, so you’ll also be intense. You’ll work long days and regularly work weekends. You’ll also work most closely with: Joey Gracek (Head of Business Operations) Jordan Pellikan (Chief of Staff) Dave Lane (Head of Performance) What are the key responsibilities of this role Expansion: You’ll own European expansion from market research through launch readiness, turning “we should enter this country” into “we can compliantly serve patients here”, then repeat the process faster every time. Prioritisation: You’ll determine which countries we should enter next based on market size, customer demand, unit economics, regulatory complexity and speed to launch. Planning: You’ll identify precisely what is blocking us from launching in each priority country, then construct the plan to plow through blockers. Build or Buy: You’ll choose the fastest compliant route into each market, whether that means architecting internally, partnering with established local providers, and/or acquiring existing infrastructure. Legal & Regulatory: You’ll make sure we have the appropriate legal entities, local/national permissions, registrations, contracts and compliance frameworks required to operate. Clinical: You’ll establish the clinical infrastructure required to serve patients, including helping staff the initial clinical team if building from 0. Supply & Fulfilment: You’ll secure reliable medication supply, pharmacy partner(s), and fulfilment infrastructure so we can launch quickly and scale without operational constraints. Readiness: You’ll coordinate the legal, clinical, product, operational and supply work required for our Growth team to begin testing each market as quickly as possible. Playbook: You’ll turn what we learn from each launch into a repeatable system, reducing the time, cost and complexity required to enter the next country. Experience: You have 5+ years in expansion, market launch, business operations, general management, or a similarly high-ownership role. I have a strong preference for people who understand & enjoy the scary speed of a high-growth startup. Launches: You have personally owned taking European launches from idea to live operations. You know what it takes and remain close to the metal. Judgement: You determine which markets are actually worth entering, what must be true for them to work, and whether we should build, partner, or acquire. Execution: You smoothly move from strategy-mode into the trenches. You’re comfortable negotiating partnerships, reviewing contracts, setting up entities, solving supply constraints, and doing whatever else is required to compliantly launch. Complexity: You can grok complex regulatory environments and work effectively across legal, clinical, and ops. You use experts to reach decisions where needed, while never outsourcing your ownership. Clockspeed: You learn unfamiliar markets unusually quickly. You know how to find the right people, ask sharp questions, separate real blockers from perceived blockers, and reach high-quality decisions without months of research. Project Management: You run several country launches concurrently without losing control of the details. You create clear plans with DRIs and deadlines. Systems: You turn each launch into reusable scaffolding. You identify what can be standardised across Europe to continuously reduce the time required to launch. Ownership: You truly operate like a founder. You don’t wait for complete information, perfect resources, or somebody else to remove a blocker. You take responsibility for the result until patients are being served. Regulatory: You’ve operated in a heavily regulated industry and know how to move quickly without treating compliance as somebody else’s problem. European Expansion: You’ve launched and scaled businesses across multiple European countries, namely Germany, the Netherlands, France, Spain, Italy, and/or the Nordics. Evaluation: You have experience evaluating partnerships, joint ventures, licensing arrangements, or acquisitions as routes into new markets. You have conducted diligence, structured a deal, and closed it. AI-Native: You use AI to research markets, analyse regulations, evaluate opportunities, draft plans, automate workflows, and increase the amount you can personally execute. Talent: You’ve built and managed a lean, high-performance team across multiple countries. You detest incompetence in your team. Founder: You’ve founded something (no matter how small), or joined a project early. You may want to start your own company in the future. Figure It Out: You’re one of those timeless people who could be dropped anywhere in the world, in any century, and figure out how to make progress. We aim to make this your life’s work. This should be the most challenging, most rewarding role of your life. Accordingly, these are the core cultural standards to which we hold ourselves & our team-members: Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can’t look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh*t is coming. By joining us, you’re choosing to sail straight towards the storms with unhesitating conviction. However much we’ve already done, however far we’ve already come — it’s still Day 1 and all our work is ahead of us. If we’re average we fail: We are only interested in “insanely great”, a focus on the quality of our execution that in everyday life would be considered pathological. We have a dedication to excellence and reject incompetence. Commitment to candor: That which can be destroyed by the truth should be. You get full transparency from the company and the company expects full transparency from you. We never say anything about someone that we wouldn’t say to them directly. We give feedback with love and do not need to protect people from fleeting physical sensations. A maniacal sense of urgency: We execute at an intensity that most people think is impossible. Speed is critical and we need things done yesterday. We all work very hard and in such a competitive world there really is no other way to win. Enduring frugality: We are frugal. We hate being wasteful and we are anti-luxury. A culture of cheapness keeps us young. We spend our cash wisely & carefully — in a way that would make our grandmas proud. Bulldozing barriers: The world is malleable and we shape it. We truly believe this and act accordingly. We are relentlessly resourceful and are at the mercy of no-one but ourselves. You’ll be shocked how capable you are and how much you can achieve. Keep your head down: We’re boring people doing exciting work. We don’t chase short-term status — we ignore short-term dopamine hits and focus on what matters. Outsiders will underestimate us and we revel in that. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everything. Know your One Thing, and nail it. “You just build a f*ing amazing experience. Make each step amazing. Make every decision in the long term interest of the customer. Give the customer massively more value than you take.” You get paid above market salary and you get early stage equity, so you get really rich if we nail this. Compensation: $200k-$400k/yr + .15%-0.5% equity The stuff below is cool as well. Healthcare: comprehensive medical insurance (if appropriate) Vacation: PTO with a yearly minimum (≥2wks/yr + local national holidays) Remote: our team is fully distributed across the world and functions fully remotely Personal development: budget for books, courses, coaching ($1200/yr) Personal wellness: budget for gym, health apps ($1200/yr) Coaching: free biweekly health and work coaching so you’re sharp and healthy Equipment: Macbook & work-from-home equipment provided as needed What are we missing? We're still early so you get to shape our culture. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from HyperGrowth Recruitment Head of Operations - Poubel Rewarding salary + benefits Remote (London-based) Full-Time Poubel is a modern jewellery brand that blends bold design with everyday wearability. We’re growing fast and are passionate about delivering exceptional quality and a seamless customer experience. As we scale, we’re looking for a strategic and hands-on Head of Operations to join our leadership team. Role Overview: We’re seeking a seasoned operations leader with a proven track record in e-commerce to take ownership of Poubel’s backend operations. You’ll oversee day-to-day logistics, manage 3PL and supplier relationships, and ensure that every operational aspect of the business is running smoothly and efficiently. From product development through to order fulfilment, you will play a key role in scaling our operational infrastructure. Key Responsibilities: • Logistics Management: Oversee end-to-end logistics, including warehousing, inventory management, shipping, and returns., • 3PL Oversight: Manage relationships with third-party logistics providers to ensure performance metrics are met and continuously improved., • Supplier & Sampling Management: Lead outreach to suppliers, manage sampling processes, and oversee production timelines and quality control., • Negotiations: Drive cost savings and efficiency through contract negotiation and vendor management., • Wholesale Operations: Oversee the operational aspects of our wholesale business, including order processing, inventory coordination, and fulfilment for retail partners., • Process Optimization: Implement and refine operational processes to support scaling efforts across supply chain and fulfilment., • Cross-functional Coordination: Collaborate with Product Development, Marketing, and Finance teams to align on timelines, inventory planning, and demand forecasting., • Analytics & Reporting: Monitor key operational metrics, generate reports, and provide insights to guide strategic decision-making. Requirements: • 6+ years of experience in e-commerce operations, preferably in a consumer goods or fashion/accessory brand., • Strong experience managing 3PL relationships and global supply chains., • Demonstrated ability to negotiate effectively with suppliers and partners., • Exceptional organizational, problem-solving, and project management skills., • Comfortable operating in a fast-paced, high-growth startup environment., • Knowledge of inventory management systems, Shopify (or similar e-commerce platforms), and ERP tools is a plus., • Opportunity to shape the future of a growing brand with strong creative roots., • Collaborative, founder-led team passionate about product and customer experience., • Competitive compensation and benefits package., • A culture that values creativity, accountability, and growth. If this sounds like you then hit apply or email Sam on sam@hypergrowthrec.co.uk to find out more! • Executive, • Full-time, • Management and Manufacturing, • Retail Luxury Goods and Jewelry and Wholesale Luxury Goods and Jewelry Referrals increase your chances of interviewing at HyperGrowth Recruitment by 2x Dartford, England, United Kingdom 1 month ago London, England, United Kingdom 4 days ago London, England, United Kingdom 1 week ago City Of Westminster, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Purfleet, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago City Of Westminster, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Logistics Executive | Fast-Growth Beverage Brand | London Were partnered with a fast-growth beverage brand thats making its mark in one of the UKs most exciting FMCG categories. Having built strong momentum across both retail and direct-to-consumer channels, the business is entering its next phase of growth, with operations playing a critical role in supporting increasing demand. As they continue to scale, theyre looking for a Logistics Executive to join their Operations team and help keep products moving efficiently from production through to customers. Working closely with manufacturing partners, warehouses and 3PL providers, youll play a key role in ensuring service levels remain high while supporting the continuous improvement of systems and processes. This is a hands-on role in a collaborative, entrepreneurial business where youll gain exposure across the end-to-end supply chain, take ownership from day one and have the opportunity to grow alongside the company. The RoleReporting into the Operations team, youll support the day-to-day logistics function, ensuring products are delivered on time, inventory is accurately managed and customers receive an excellent experience. Youll work closely with third-party logistics providers, warehouse partners, manufacturers and internal teams to keep the supply chain running smoothly while identifying opportunities to improve efficiency. This is a varied role in a fast-paced scale-up where no two days are the same. If youre organised, proactive and enjoy solving problems, youll thrive in an environment where youll have genuine ownership and the chance to make a real impact. Key ResponsibilitiesMonitor and report On Time In Full (OTIF) performance across B2B and D2C orders, identifying trends and working with logistics partners to improve service levels.Act as the day-to-day contact for warehouses, 3PL providers and fulfilment partners, ensuring efficient operations and resolving logistical challenges.Coordinate inbound raw material movements and outbound finished goods between suppliers, manufacturers and warehouse locations.Maintain accurate inventory records and stock movements within Unleashed (or equivalent ERP/inventory management system).Work cross-functionally with Operations, Customer Service and E-commerce teams to resolve customer delivery issues and ensure an excellent customer experience.Coordinate packaging and repacking activities, ensuring materials are available and projects are completed efficiently.Support Finance with invoice checking, cost maintenance and month-end processes.Contribute to operational improvement initiatives, helping streamline processes and build a supply chain capable of supporting continued growth. What the client would like to see (Essential)Previous experience in a Logistics, Supply Chain, Operations or Inventory role, ideally within FMCG, food & drink or another fast-paced consumer goods environment like beauty, personal care, health and wellness.Experience working with warehouses, third-party logistics (3PL) providers or fulfilment partners.Highly organised with excellent attention to detail and the ability to manage multiple priorities.Strong Excel skills and confidence working with data, reporting and inventory management systems.A proactive, solutions-focused mindset with the ability to take ownership and solve problems independently.Excellent communication skills with the confidence to build strong relationships across internal teams and external partners.Comfortable working in a fast-paced, growing business where priorities can change quickly. What we would like to see (Bonus)Experience using Unleashed or a similar inventory management/ERP system.Previous exposure to D2C fulfilment or e-commerce logistics.FMCG, food, beverage or consumer goods experience.Experience supporting continuous improvement projects or process optimisation.A genuine interest in operations, supply chain and building scalable processes. Location: London (Hybrid)Salary: £35,000-£40,000 At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.