Customer fulfilment jobs in United Kingdom

Our client is currently seeking an experienced Building Surveyor for the London / South East region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines., • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Prior subsidence project management experience, perhaps., • Degree in Building Surveying (BSC Hons)., • You will ideally be MRICS qualified {AssocRICS} as a minimum., • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1012. For all other vacancies, take a look at our website - exchange-street.co.uk

Onsite IT Support Engineer / 2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support and cloud computing solutions. If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION:Fully Onsite at London client sites (zones 1-6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to join a dynamic managed services environment supporting London-based clients. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer / 2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards are consistently achieved. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Onsite IT Support Engineer / 2nd Line Desktop Support Technician include: • Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat, • Incident Escalation: Investigate complex desktop support and end-user computing issues escalated from 1st Line, • Microsoft Environment Support: Troubleshoot Windows 10/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot, • Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets, • New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access, • Vendor Liaison: Escalate application issues to third-party software vendors where required, • SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements, • Call Queue Ownership: Maintain accurate ticket documentation and provide regular client updates, • VIP Support: Deliver high-priority assistance to senior stakeholders, • Team Development: Mentor and support 1st Line engineers to enhance technical capability, • Field Support Cover: Provide onsite support cover when required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role, • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications, • Experience with Entra ID, Active Directory, Intune and Autopilot administration, • Experience with DNS and DHCP configuration and troubleshooting, • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment, • Proven experience of working to SLAs within a structured service desk environment, • Excellent communication and customer service skills with clear written and spoken English, • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation, • Proactive, solutions-focused approach with strong problem-solving skills, • Experience within a Managed Service Provider (MSP) environment, • ITI v3 or v4 Foundation certification, • Experience supporting Apple Mac devices, • Knowledge of cyber security best practice and security incident processes, • Experience in an ISO27001 aligned environment, • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14470 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Are you early in your logistics or operations career and hungry to build something meaningful within a high growth Fashion brand? Do you thrive in a fast growth Fashion environment where operational excellence and commercial control go hand in hand? Are you confident managing international freight, 3PL partners, and cross functional stakeholders to deliver on time and in full? MacGregor Black are partnering with a high growth Fashion brand on the search for a Logistics & Operations Co Ordinator. This is a permanent role based in London. As Logistics & Operations Co Ordinator, you will take ownership of global supply chain operations, with a particular focus on wholesale fulfilment, international shipping, and operational performance. You will ensure every wholesale order is delivered on time, in full, and in line with retailer inwards requirements across the UK, EU, USA and other international markets. Alongside day to day execution, you will play a key role in driving process improvement, cost control, and partner performance as the brand continues to scale. Key Responsibilities: • Lead wholesale logistics, ensuring full compliance with customer inwards manuals and routing guides across multiple territories., • Manage 3PL partners, setting KPIs, monitoring service levels, and forecasting volumes to support growth., • Own international freight and compliance, including customs documentation, HTS codes, EIN and MID registrations, and duty and VAT oversight., • Partner with Finance on logistics budgets, cost tracking, and invoice approvals., • Raise wholesale invoices and resolve delivery or compliance queries with retail partners., • Oversee outsourced Customer Service performance, improving delivery experience, returns processes, and review ratings., • Track inventory movements, investigate discrepancies, and support accurate stock reporting., • Drive sustainability initiatives across packaging, shipping methods, and supply chain efficiencies., • Provide regular KPI reporting and operational insights to the leadership team., • Support wider operational requirements including storage, facilities, and health and safety compliance. What We're Looking For: • 2 plus years’ experience in logistics, supply chain, or operations, ideally within Fashion or a wholesale led consumer brand., • Proven experience managing wholesale deliveries and retailer compliance requirements., • Strong knowledge of international shipping regulations, particularly USA imports and customs processes., • Commercially astute, with experience managing costs and challenging external partners where required., • Highly organised, detail focused, and comfortable working autonomously in a scaling environment., • Confident communicator with the ability to build effective cross functional relationships., • Strong Excel and logistics systems capability. Salary - 40k basic For more information, please contact Fraser Graham.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Step Into the World of Liberty LBTY Fragrance – Where Scent Becomes Art Discover the Liberty LBTY Fragrance Collection — five artisan scents inspired by Liberty’s iconic prints, created with world-renowned perfumers. Each fragrance blends evocative botanicals and essential oils, celebrating creativity, heritage, and individuality. We’re seeking a Brand Specialist with luxury fragrance or hospitality expertise to join our LBTY team. You’ll be a passionate ambassador, delivering exceptional service, driving sales, and creating unforgettable customer experiences. What We’re Looking For: • Proven experience in luxury perfumery or hospitality, • Strong knowledge of fragrance families and trends, • Exceptional communication and service skills, • Confidence in exceeding sales targets, • Ability to thrive in a fast-paced retail environment If you’re ready to bring your passion for fragrance to one of the most iconic names in British retail, and help shape the future of the Liberty scent story, we’d love to hear from you.

We’re working with a well-established luxury furniture and lifestyle retailer looking to hire a A+D Sales Executive to grow their presence within the design community. This role is ideal for someone who enjoys relationship building, networking, and developing new business with interior designers, architects, and developers. With an entrepreneurial feel, you’ll have the opportunity to expand the client base and help grow the brand’s reach beyond London into new markets, whilst earning commission. You’ll join a social, design-led team, working across two creative showroom spaces with hybrid flexibility — perfect for someone who enjoys sales with a creative edge and building long-term industry relationships. Key Responsibilities: • Manage the end-to-end trade sales process, from enquiry through to order fulfilment., • Develop new business opportunities through prospecting and networking within the interiors and design community, • Build and maintain strong relationships with interior designers, architects, and commercial clients., • Drive sales growth through account management, cross-selling, and upselling opportunities., • Deliver a high level of client service, ensuring a consultative and design-led customer experience., • Maintain accurate CRM records and process orders, quotations, and client communications. Requirements: • Proven experience in B2B sales or account management, ideally within furniture, interiors, or design-led products., • Experience working with interior designers, architects, luxury product, or commercial design professionals., • Strong relationship-building and client management skills., • Commercially driven with the ability to generate and convert new business opportunities., • Highly organised, proactive, and comfortable working autonomously., • A genuine interest in interiors, design, and premium products.

Engineering Lead / Manager (Mobile – React Native) 📍 Vauxhall, London | 3 days onsite 💰 Up to £130,000 + equity A well-funded London consumer platform in the on-demand retail space is investing heavily in its permanent mobile capability. The app sits at the centre of the entire customer journey, from ordering and real-time inventory through to fulfilment and operational tooling. After a rapid growth phase, the focus is now sustainable scale: stronger engineering standards, better ownership and long-term architectural foundations. The opportunity They are hiring an Engineering Manager alongside two Senior React Native Engineers to properly stabilise and scale the mobile function. In order to hire the Senior React Native Engineers they would like to hire the Engineering Manager first so you can be part of that process. You will: • Transition the mobile team away from contractor dependency to a high-ownership in-house model, • Hire, mentor and develop React Native engineers, • Raise engineering standards across testing, architecture and delivery, • Partner closely with product and design on roadmap and prioritisation, • Improve technical decision-making and clarity of trade-offs, • Build scalable mobile foundations for a high-traffic consumer app This is a hands-on, delivery-focused leadership role. Mobile performance directly impacts revenue and operational efficiency, so quality and pace both matter. What they’re looking for • Strong production experience with React Native, • Experience shipping and maintaining consumer-facing apps at scale, • Clear ownership mindset with the ability to explain technical trade-offs, • Comfortable operating in fast-moving, product-led environments, • Experience improving engineering standards and delivery processes, • Technically credible leadership Interview process • 30-minute discussion with Director of Engineering, • 45-minute technical deep dive (mobile architecture & delivery approach), • 2-hour final in-office interview loop They are looking to move quickly and can typically reach offer stage within a week for strong candidates. If you’re a Lead React Native Engineer ready for broader ownership, or an existing Engineering Manager who still enjoys staying close to the technical detail, this is a high-impact role in a product-driven environment.

Sales Administrator Hybrid working – 1–2 days per week in a Central London office Full-time | 40 hours per week | 9.00am–6.00pm (1 hour lunch) Salary & Benefits Competitive salary. 20 days annual leave rising to 25 days with length of service, plus bank holidays. Private healthcare and workplace pension. About the Opportunity Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud, security and IT support solutions to the SME market across the UK. They offer a friendly, informal and highly collaborative working environment. As a small but ambitious business, teamwork and accountability are essential across all roles. This is an excellent opportunity to join a well-regarded UK MSP where performance is recognised and there is genuine scope for progression within a meritocratic culture. The Role The Sales Administrator plays a key role in supporting both Account Management and New Business Sales within a predominantly professional services client base. This position is central to ensuring the smooth coordination, administration and processing of managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes. Key Responsibilities • Managing the sales inbox and answering inbound sales calls in a professional and timely manner, • Handling customer enquiries and resolving order-related issues efficiently, • Supporting Account Managers with day-to-day client administration and renewals, • Maintaining and updating sales and customer records, • Preparing and processing quotes and orders, ensuring accurate entry into sales systems, • Building strong relationships with key vendors and distributors to secure competitive pricing and availability for hardware, software and services, • Coordinating with internal departments to ensure smooth order fulfilment and delivery, • Generating reports on sales activity and revenue performance, • Supporting the organisation of client meetings, events and sales initiatives, • Assisting with the preparation of sales presentations and proposals, • Contributing to sales system optimisation and automation improvements Skills & Experience • Minimum 2 years’ experience in a similar role within an MSP environment, • Strong understanding of Microsoft products and associated technology vendors, • Highly numerate with strong analytical skills and exceptional attention to detail, • Excellent written and verbal communication skills, • Customer service focused, • Confident working within a team and able to be appropriately assertive when required, • Comfortable multi-tasking in a fast-paced environment, • Self-motivated, proactive and able to adapt to changing priorities, • Able to work with minimal supervision, • Strong IT skills, including Microsoft Office (particularly Excel, Outlook and Teams) and CRM/sales systems Desirable • Experience using NetSuite and HubSpot, • Sales data analysis experience, • Technology vendor sales accreditations, • Understanding of sales performance metrics, • Experience supporting sales into the SME market If you are an organised, detail-oriented sales support professional looking to join a growing and ambitious MSP with strong career development potential, we would welcome your application.

Revenue Operations (RevOps) - Commercial Operations & Revenue Insights Manager: Architect a data-driven revenue engine in a mission-led SaaS environment. Are you a SaaS Operator who understands that high-performing sales teams are built on a foundation of clean data, automated systems, and a culture of continuous improvement? My client is a respected leader in digital compliance and quality management. Given the growing complexity of their revenue streams and a commitment to data-led decision-making, they are seeking a dedicated Commercial Operations & Revenue Insights Manager. This role is the "missing link" on their senior team. You will inherit a core team and a modern tech stack, but your mission is to deliver the systems architecture and analytical rigour to turn their commercial engine into a predictable, scalable powerhouse. Reporting to the leadership team, you will own the end-to-end commercial operations function. This is a pivotal role for a "builder" who excels at turning fragmented data into a unified source of truth while ensuring the commercial team has the coaching and tools to win. This isn't just an administrative CRM role. You are being hired to move the business from reactive reporting to proactive intelligence. You will have the autonomy to rebuild processes from zero and the budget to optimise a world-class tooling stack across Sales, Marketing, and Customer Success. Key Responsibilities: • Own the commercial data lifecycle, synthesising Salesforce data into automated, high-fidelity dashboards that allow leadership to make strategic decisions in real time., • Act as the coach and cheerleader for the commercial team, delivering structured onboarding and playbooks that reduce time to ramp and drive consistent performance., • Take full control of the Salesforce instance and GTM tech stack, ensuring high data quality and seamless automated handoffs between departments., • Lead the revenue operating cadence, improving predictive measures for bookings and renewals to provide absolute clarity on the business's growth trajectory. About You: • You have successfully led Commercial Operations or RevOps functions within a fast-paced B2B SaaS environment., • You are a Salesforce technical expert who knows how to build clean, scalable workflows and integrate modern lead-gen and success tools., • You never stop asking "why." You can gather requirements from non-technical users and translate them into robust, logical data models., • You are a proactive operator who doesn't need a manual. You find fulfilment in identifying friction points and fixing them before they impact the bottom line. Salary: £75,000 Location: Stockley Park (Uxbridge, UB11) Pattern: Hybrid (3 days in-office)

Senior Ecommerce Manager Pai Skincare | London Hybrid | Full Time £50,000-£60,000 per annum plus benefits About Pai Pai makes skincare for people who care what goes on their skin. Founded in 2007, we exist because we believe you should never have to choose between what works and what is good for you. Every product we make is certified organic, cruelty free, and formulated without compromise. No fillers, no shortcuts, and no ingredients we cannot look our customers in the eye about or try to hide on the INCI list. Pai manufactures in house at our London lab and factory. We are a certified B Corp and we sell direct to customers across the world. That closeness to the product and the customer is what makes us different and better. Why This Role Exists Our D2C channel is the direct line we have to the people, our Pai ettes, who use our products. We want someone who thinks about the whole customer journey, from the moment they discover us to the parcel unpacking on their kitchen table, and everything that happens after that. We are looking for someone who sees every touchpoint as a chance to surprise, delight, and overdeliver. Pai is in a period of growth and reinvention and we need someone who wants to build. We do not discount except for Black Friday, so you will need to find smarter and more creative ways to grow through better experiences, intuitive merchandising, and a genuine understanding of what makes our customers tick. What Success Looks Like Within the first six months you will have taken ownership of our global D2C commercial performance. You will know your numbers inside out, have built a clear picture of where the opportunities are, and already be testing ideas to unlock them. Specifically You are driving profitable growth, not just top line revenue. You do not chase sales through discounting. You know your contribution margin, CAC, LTV, and stock position, and they shape each trading decision you make. You own weekly, monthly, and quarterly trading performance. You forecast with confidence, spot risks early, and act on them. You think in terms of customer journeys, not just pages. You understand how people discover us, what moves them through the funnel, and how we keep them coming back. You work closely with CRM to ensure the post purchase experience is as considered as everything before it. You have mapped out a clear D2C strategy across conversion, AOV, traffic, and retention and you are executing it with a bias toward action and experimentation. You run the activation calendar including launches, campaigns, and seasonal moments. You plan them with precision while leaving room for what we learn along the way. You manage the web development agency, pushing for conversion and UX improvements that elevate how customers experience the brand and site. You partner with our CRM Manager to align trading, media, and lifecycle activity. You work with Performance Marketing, Brand, Content, and CX so that campaigns land seamlessly across every channel. You present performance insights to senior stakeholders with clarity and a point of view. You do not just report the numbers, you explain what they mean. You regularly share what is working with the Wholesale and Amazon teams so your insights lift performance across every channel, not just D2C. How You Use AI We are a small team and need people who use AI to work faster, reach better insights, and do things that would not otherwise be possible. We want to hear specific examples of how you have used AI to drive revenue growth or improve efficiency. If you are already getting results in your current role with AI, or you have been experimenting in your own time and are ready to apply it properly, we want to hear from you. Who You Are We are most interested in how you think and what you have done. That said, we would expect you to bring 4 or more years in D2C e commerce, trading, or commercial management. You have owned a P and L or a revenue target and understand what it takes to hit it. A strong grasp of the customer journey end to end, from discovery and conversion through to fulfilment, unboxing, and retention. Experience managing web development agencies. You know how to brief, prioritise, and hold partners accountable. Strong commercial instincts. You are analytical but comfortable making decisions with imperfect information. Confidence with Shopify, GA4, and CRM platforms. Curiosity. You read, experiment, and test new ideas. You are the person who finds a new tool or tactic and cannot wait to try it. Ambition. You want to grow and you want the business to grow with you. What You Will Get A seat at the table in a brand that is growing. You will work directly with the Head of DTC, Founders, and Group CEO, with genuine ownership of the channel and the freedom to experiment. We care about doing things well, not just quickly. You will be surrounded by colleagues who take pride in what they make and how they make it. There is also free skincare and we are very dog friendly. Reports to Global Head of Direct to Consumer Direct Reports E Commerce Account Executive Location London W3 Parking and great transport links

Have you worked for a fashion label or clothes brand / retailer before in a administrative or customer focused capacity? If so, this could be a great next step. We’re looking for an Account Manager to join a growing team that supplies bespoke, luxury sports clothing to some of the world’s most exclusive clients across yachting, private aviation, golf and high-end hospitality. The Role As an Account Manager, you’ll be central to managing client relationships and ensuring seamless project delivery. You’ll liaise with repeat and new clients, prepare quotes, handle enquiries, and support project managers with day-to-day operations. The ideal candidate is proactive, detail-oriented, and confident in maintaining exceptional client experiences from start to finish. Key Responsibilities Sales & Client Management • Build and nurture relationships with new and existing clients., • Manage repeat sales and follow up on quotes to drive business growth., • Understand client needs and make thoughtful product recommendations., • Coordinate with the purchasing team to ensure timely order fulfilment., • Create and maintain accurate client inventories., • Assist with Scope of Works files, action sheets, and project documentation., • Prepare client artwork and lookbooks for approval., • Manage customisation and tailoring forms for repeat orders., • Prepare quotes and support accurate financial tracking for client projects., • Monitor job profitability and assist with payment processing., • Research new suppliers and products to enhance client offerings., • Maintain a well-organised, welcoming studio environment., • Provide support with goods checking, repacking, and general studio duties as needed. About You • Experience in client relationship management, sales or administration (ideally in fashion, lifestyle, or luxury goods)., • Strong organisational and communication skills., • Proficiency in managing multiple projects and deadlines., • Enthusiastic about luxury products, with a keen eye for detail and presentation., • Comfortable working collaboratively across teams in a fast-paced environment. This is a fantastic opportunity for someone who thrives in a creative, high-end environment and enjoys building lasting relationships with clients in the luxury lifestyle sector.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our home department is the place be for those searching for that unexpected gem. We are on the lookout for Sales Associates to come on board and join us across our Furnishing Fabrics department, so if you’re inspired by interiors and obsessive over homeware, carry on reading. Key Responsibilities Service for Sales: • Provides service excellence to maximise sales – emphasis on furnishing fabrics, • Initiating consiltations and conversations – storytelling and relationship building, • We are looking to recruit a FT team member to fill the vacancy at the Furnishing Fabrics/ Bedding/ Interiors room on 4th Floor with interiors knowledge and training to improve and upgrade our service proposition. It would ideally be an Interior Design Uni graduate in order to be able to advise clients and make informed propositions using different Liberty products and who could be further trained by the Liberty team., • Is visible on the floor, • Acknowledges all customers to the department, • Engages with customers by approaching them and initiating conversation, • Asks open ended questions to establish customer needs, • Confidently demonstrates product knowledge, • Maximises sale by offering additional products and services, • Overcomes objections by offering alternatives, • Operates till efficiently, • Informs customer of current events and promotions, • Takes every opportunity to promote and open Liberty Loyalty Card, • Takes personal responsibility for ensuing customer problems are resolved, • Creates further selling opportunities by taking customer details and contacting them to give them a reason to return Knowledge, Skills and Abilities • Interior design experience or relevant qualifications is advantageous, • Excels in achieving personal goals, • Consistently delivers a great performance, • Has a strong customer centric focus, • Works well with others., • Demonstrates a real drive for excellence, • Up to date with current trends and relevant brands. Our Heritage Founded in 1875, Liberty has been built on a foundation of innovation, craftsmanship, and incredible talent. Born from the adventurous spirit of Arthur Lasenby Liberty, we remain true to our heritage today. From our flagship store to our fulfilment centres, passion and dynamism are woven into our DNA—and that extends to our team. Liberty is the destination for those on a quest for hidden treasures. From decadent fabrics to eclectic decorative pieces, our Home department is a sanctuary for the unexpected. We are now seeking a Sales Associate to join our iconic Furnishing Fabrics and Interiors department on the 4th Floor. The Role You will be the face of our furnishing fabrics, bedding, and interiors collections, acting as a consultant to clients who seek the unique Liberty aesthetic. We are specifically looking for someone who can provide informed, professional propositions. You will help our clients curate their spaces, using your design eye to suggest products that harmonise beautifully within their homes. Key Responsibilities • Service for Sales: Deliver excellence by initiating consultations and building long-term relationships with clients., • Consultative Expertise: Use your interiors knowledge to advise on fabrics and bedding, upgrading our service proposition through informed design choices., • The Liberty Experience: Be a visible presence on the floor, engaging customers with open-ended conversation and confident product storytelling., • Commercial Flair: Maximise opportunities through add-on sales, loyalty programme sign-ups, and proactive client outreach to encourage return visits., • Operational Excellence: Manage transactions efficiently and take personal ownership of resolving customer enquiries to the highest standard. About You You are inspired by interiors and obsessive over homeware. You understand that in a high-volume, high-visibility role, energy and charisma are essential. • Design Credential: An Interior Design degree or relevant qualification is highly advantageous., • Trend-Aware: You are up-to-date with current interior trends and relevant brands., • Customer-Centric: You have a natural drive for excellence and a passion for "getting it right" for the client., • Collaborative: You thrive in a team environment, believing in the collective talent of the 4th-floor team. Why Join Us? You will be joining a business that values your design training and offers the opportunity to be further mentored by the Liberty team. If you have the stamina for a busy retail environment and the vision of a designer, we want to hear from you.

About us Specialising in the FMCG, Health & Beauty, and Publishing sectors, we create engaging path-to-purchase journeys that connect brands with their audiences and motivate shoppers to indulge in the things they love. We work across the full shopper journey with the types of projects we deliver ranging from POS and shopper toolkits to promotional solutions, trade marketing, experiential activation and partnership marketing. Our clients include leading Food, Drink and Health & Beauty brands, as well as magazine distributors. About the role This role will be to provide the Consumer Brands team with day-to-day account support working across FMCG, Publishing, and Health & Beauty clients. Based at our London office, the role will be working with both our London and Midlands based teams. This is a great opportunity for someone at the start of their career who’s excited about consumer brands and keen to learn how creative work is made, from the first idea all the way to final delivery. You’ll be supported by experienced account leads, creatives, and production teams as you help bring campaigns to life. You’ll be the kind of person who loves working collaboratively, thrives in a fast-paced environment, enjoys solving problems and keeping projects moving. Key responsibilities • Supporting the day-to-day management of projects, from briefing to end delivery., • Prepare briefs clearly and accurately, ensuring brand, retailer and regulatory guidelines are understood., • Manage design and artwork amends, and approval rounds to client sign-off., • Building trusted relationships with clients and internal teams through clear communication and reliability., • General project admin including: 1. Setting up new projects, 2. Preparing client quotes, 3. Monitoring budget spend, 4. Raising draft invoices • Creation of project timelines and managing workflow to ensure deadlines are met., • Maintaining up-to-date project trackers and internal systems., • Working with our internal procurement team from production quoting through to end delivery., • Market research: store visits / online research / social research to keep up with industry news and present findings back to the team., • Assisting with brainstorms / presentation / proposals as required., • Admin support during live promotions including weekly redemption reports, monitoring mailboxes, responding to customer queries, and managing prize fulfilment., • Assisting with the creation of project wash-up reports & presentations. Key Requirements • Around 1–2 years’ experience in B2C account management or client services within a creative agency, or marketing environment, preferably with some experience of working on shopper marketing projects., • Previous POS production experience preferential but not essential., • Strong organisational and communication skills - you’re proactive, reliable, and detail-oriented., • Strong attention to detail and financial acumen., • Comfortable managing multiple tasks and deadlines with a positive, solutions-focused attitude., • A genuine passion for consumer brands, shopper marketing, creativity, and learning how great work gets made., • Flexible and adaptable - comfortable stepping in to support other parts of the account when priorities shift or volume increases.

Sales Development Representative (SDR) We’re looking for a Sales Development Representative to join our fast-growing eCommerce and fulfilment marketplace. This role is ideal for someone early in their sales career who is confident on the phone, commercially curious, and motivated by results. You’ll be speaking with eCommerce brands that have already registered interest in our platform and helping them take the next step by booking a consultation with one of our fulfilment experts. The role Your primary responsibility is to re-engage inbound leads and book qualified calls. You are not expected to sell or close deals. Your focus is on high-quality conversations, clear qualification, and setting up successful consultations. What you’ll be doing • Calling and re-engaging eCommerce brands that have previously registered interest, • Understanding their fulfilment setup, challenges, and goals, • Qualifying leads against clear criteria, • Booking consultations with senior fulfilment consultants, • Updating notes and outcomes accurately in the CRM, • Feeding insights back to the wider team on objections, trends, and common questions What success looks like • Consistent volume of qualified, attended calls booked, • High show rates and strong call quality, • Clear, structured qualification notes for consultants, • Professional, consultative conversations that reflect our brand What we’re looking for • 0–2 years experience in sales, business development, customer success, or a similar role, • Comfortable and confident speaking on the phone, • Strong communication and listening skills, • Organised, reliable, and coachable, • Interest in eCommerce, logistics, or marketplaces is a plus What we offer • Competitive base salary, • Uncapped commission tied to attended, qualified calls, • Clear progression opportunities as the company scales, • Training, scripts, and support to help you succeed, • A collaborative, fast-moving environment with real ownership Who this role is for This role suits someone who enjoys conversations, wants to build a career in sales or consulting, and thrives in a performance-driven but supportive environment.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associates with luxury retail experience to join our fabulous Womenswear department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics. Candidates will be expected to demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. The ideal candidate will have a proven track record in achieving sales results and a background in luxury retail. What we would love to see from you: • Strong communication skills., • The ability to prioritise while handling multiple tasks., • A high level of customer service., • The ability to work with a diverse client base in a fast paced changing environment, • An ability to sell and reach sales targets., • Exceptional knowledge of niche and established Womenswear brands., • Relevant experience in department specific sales role. Please note this is a full-time role.

A fast-growing contemporary ready-to-wear brand is looking for a confident, commercially driven Ecommerce Manager to lead and scale its digital business. This is a high-impact role at the heart of the brand — owning trading performance, customer experience and digital growth strategy. Working cross-functionally across marketing, creative, operations and finance, you will drive revenue while elevating the online brand experience globally. The Role You will take full ownership of the Shopify site — optimising trading performance, refining UX, and ensuring seamless execution across product launches, campaigns and promotions. From performance marketing and CRM to forecasting and stock optimisation, you’ll combine creative instinct with commercial rigour to unlock growth opportunities across territories, categories and channels. Key Responsibilities • Own day-to-day trading and optimisation of the Shopify site, • Drive ecommerce growth strategy in partnership with marketing and creative, • Lead CRM and retention strategy (Klaviyo), including campaigns, flows and segmentation, • Manage paid media and performance agencies, optimising budget allocation and ROI, • Analyse KPIs, produce trade reports and lead weekly performance reviews, • Identify opportunities across underperforming territories, SKUs and landing pages, • Forecast bestsellers, manage recuts and optimise weeks cover, • Develop and execute markdown strategies to maximise sell-through while protecting margin, • Oversee 3PL relationships, fulfilment and reverse logistics, • 3–5+ years’ ecommerce experience within premium or luxury fashion, • Strong Shopify expertise (Shopify Plus advantageous), • Commercially astute with a proven track record of driving online growth, • Confident analysing data, forecasting and managing P&L performance, • Experienced across CRM, retention and performance marketing, • Highly collaborative with strong cross-functional leadership skills

eCommerce Manager – Jewellery Business - £40-55k – On Site (5 days, Farringdon) About the Company We’re looking for an eCommerce Manager (b2c) to join a well-established B2B wholesale jewellery business with over 30 years of experience supplying high-quality diamonds, gold, silver, and gemstones to the trade. Renowned for exceptional service, extensive stock, and next-day delivery, the company is now expanding its digital presence and has launched a bespoke eCommerce website late last year. The Role We are seeking an Ecommerce Manager to help grow and manage the new online store while supporting the broader digital strategy. This is a hands-on opportunity to lead online marketing, optimise the customer experience, and drive sales in a business traditionally focused on wholesale. Key Responsibilities • Manage and optimise the ecommerce website, ensuring smooth functionality and a compelling customer journey, • Lead digital marketing initiatives including SEO, paid campaigns, and email marketing in collaboration with external agencies, • Track and report on website performance, conversion rates, and ROI, • Coordinate with operations to ensure efficient order fulfilment and inventory management, • Identify opportunities to grow online revenue while maintaining cost efficiency Key Experience • 2+ years in ecommerce, digital marketing, or online sales, within B2C. Luxury retail is a plus, but not essential., • Hands-on experience with website management and marketing platforms, • Knowledge of SEO, paid advertising, and analytics tools, • Strong understanding of customer experience, conversion optimisation, and online merchandising, • Ability to work independently and collaborate with external agencies

This brand is renowned for crafting timeless and exquisite jewellery pieces that blend antiquity and modernity in a unique, luxurious fashion. Their collections are celebrated for their intricate designs and use of the finest materials, making each piece a true work of art. They pride ourselves on our attention to detail and commitment to delivering unparalleled quality and service to their clients. Key Responsibilities: • Monitor, analyse & report on website sales performance including metrics to provide optimisations to improve customer experience., • Strategically plan & execute campaign launches., • Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery., • Oversee & support the Ecommerce Assistant with the full product lifecycle management, from listings, inventory management, pricing & range review across all websites., • Manage & support the Ecommerce Assistant to execute the content strategy across both websites., • Develop and implement strategies for online growth and customer retention across all touchpoints., • Work closely with the technical agency to maintain site development., • Coordinate with marketing, sales, merchandising and technical teams., • Research competitors and stay current with e-commerce trends. Required Skills: • 3 years’ experience in Ecommerce., • Experience in Shopify+., • Strong analytical skills (Excel, Google Analytics)., • Knowledge of digital marketing channels., • Good communication and project management abilities.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place be for those searching for that unexpected gem. We are on the lookout for Sales Associates to come on board and join us across our Furnishing Fabrics department, so if you’re inspired by interiors and obsessive over homeware, carry on reading. Key Responsibilities Service for Sales: • Provides service excellence to maximise sales, • Is visible on the floor, • Acknowledges all customers to the department, • Engages with customers by approaching them and initiating conversation, • Asks open ended questions to establish customer needs, • Confidently demonstrates product knowledge, • Maximises sale by offering additional products and services, • Overcomes objections by offering alternatives, • Operates till efficiently, • Informs customer of current events and promotions, • Takes every opportunity to promote and open Liberty Loyalty Card, • Takes personal responsibility for ensuing customer problems are resolved, • Creates further selling opportunities by taking customer details and contacting them to give them a reason to return Knowledge, Skills and Abilities • Excels in achieving personal goals, • Consistently delivers a great performance, • Has a strong customer centric focus, • Works well with others., • Demonstrates a real drive for excellence, • Up to date with current trends and relevant brands.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 800 employees, across 14 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. We are looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. Someone who is energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation as an organisation that’s easy to do business with. Job Role / Responsibilities • Consultative Selling to help customers secure their environments, • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships., • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction, • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy., • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers., • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment., • Open up new customer conversations and accounts, • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy., • Maintain a visible senior presence in team engagement and external stakeholder management., • Curious about new technology and constantly learning, • Maintain product knowledge and end-to-end fulfilment process., • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required., • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base, • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client, • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base, • Implement a robust account planning process, • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base., • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience., • Act as liaison between clients and management for business executions., • Understand client needs and identify new business opportunities., • Negotiate business contracts and costs with customers as needed., • Develop customized programs to meet client needs and close business., • Develop business proposals and make product presentations for clients., • Build positive and productive relationships with clients up to and including CXO, • Develop account strategies to meet revenue target., • Assist in development of account budgets and timelines., • Assess potential business risks and develop mitigation plans., • Provide outstanding services and ensure customer satisfaction, • Address customer concerns and queries in a timely and accurate manner, • Lead a virtual team to sell to and deliver for your customers Person Specification • Ability to present and influence at senior level (internally and externally)., • Strong Business Development Skills, • Ability to identify problems and implement innovative solutions., • Ability to generate new business from large commercial brands., • Ability to lead on internal projects, and work collaboratively across the organization., • Ability to develop market and competitor insights, in partnership with our internal marketing function., • Active commitment to personal development., • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling., • Ability to work autonomously., • Proven customer service experience with Tier 1 customers, • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity., • Strong organizational skills., • Highly effective planning, coordination, and time management., • Strong analytical skills to inform account plans and solutions for customers., • Understanding of CRM systems such as Salesforce Experience • A minimum of three years’ sales experience in technology, • Track record of major deals, particularly Managed Services, • Managing major accounts, • Experience generating new business, • Expanding in to new areas in existing accounts, • Senior Stakeholder Management, • Experience of managing key existing accounts and renewal responsibility., • Knowledge of marketing practices (direct marketing, data sales, and press advertising)., • Knowledge of Cyber Security fundamentals, • Experience of selling both hardware and software

Salary: Competitive + OTE Location London (Hybrid) Our client is at the forefront of HVAC innovation dedicated to driving positive change through patented technology. They have developed specialist, products designed to revolutionise building heating and cooling while significantly reducing energy consumption and carbon emissions. As they enter a phase of significant planned growth, targeting key sectors, with a commercial focus they are looking for a Specification Sales Manager to join their sales team. This is a fantastic opportunity to join a mission-driven organisation that values sustainability, quality, and collaborative success. The successful candidate will focus on engaging MEP Consultants, Cost Consultants, Architects, and Developers to service the growing interest in the company’s sustainable terminal air conditioning devices. Key Responsibilities • Customer & Market Development: Identify key drivers for target audience groups, establish messaging, and maintain high-level relationships through face-to-face meetings and technical presentations., • Sales Pipeline Management: Own and maintain deal cards within the HubSpot CRM, ensuring project teams have accurate data at every stage from design to commissioning., • Commercial Support: Provide budget and full quotes to PQSs and contractors during tender processes, and up-sell architectural and ancillary products to increase order value., • Cross-Functional Collaboration: Work closely with Marketing, Operations, and R&D to provide market feedback, update technical documentation, and assist with fulfilment planning. About You Our client is looking for a proactive, self-motivated professional who is excited by the prospect of growing alongside a scaling business. Essential Experience & Skills: • Technical Sales: Minimum of 2-4 years in technical HVAC sales., • Market Knowledge: Proven experience in the comfort cooling market (offices, residential, or hotels) and high-specification product sales., • Consultant Engagement: A track record of engaging MEP consultants with value-add products and achieving annual sales targets., • Technical Proficiency: Competence in discussing hydronic systems and FCUs, alongside proficiency in MS Office and CRM systems (HubSpot and Odoo are advantageous).

Job Title: Store Manager (Full-Time) Company: Maya Magal London Location: London, UK Position Type: Mid-Level, onsite, Full-Time (5 full days per week) About Us: At Maya Magal, we celebrate modern craftsmanship and the luxury of the handmade. Our commitment to exceptional design, outstanding service, and a strong team ethic forms the foundation of our brand values. We pride ourselves on craftsmanship, innovation, and exceptional customer service. As our team continues to grow, we are looking for a talented and passionate Store Manager to join our vibrant stores in London. Job Overview: We are looking for a passionate and organised Store Manager to join the Maya Magal London team. This role is ideal for someone with strong retail experience and a genuine interest in jewellery, craftsmanship and customer service. As Store Manager, you will play a key role in delivering an exceptional in-store experience while ensuring the smooth day-to-day running of the store. You will oversee retail operations, support sales growth, manage stock and repairs coordination, and help develop the retail team. Working closely with the Retail Manager, workshops and marketing team, you will ensure the store reflects Maya Magal’s commitment to modern craftsmanship, thoughtful design and outstanding customer service. This is a hands-on role in a small, collaborative team, suited to someone who is proactive, detail-oriented and passionate about building meaningful relationships with customers. Retail Operations & Customer Experience: • Deliver consistently high standards of product-led customer service, using in-depth knowledge of jewellery, materials and production processes., • Identify and capture revenue opportunities through client follow-ups, digital payment links and custom design quotations., • Oversee accurate stock control in line with company policies to minimise loss and discrepancies., • Support fulfilment of online orders, including packing, shipping and processing returns., • Order and maintain office and store consumables to ensure smooth daily operations. Customer Service & Client Relationships • Assist in management of online customer service channels (WhatsApp, website enquiries), ensuring timely, professional and accurate responses., • Support bespoke sales in store by identifying opportunities and referring enquiries to the Bespoke Team., • Build and maintain strong relationships with VIP and repeat customers to encourage loyalty and return visits. Jewellery Production, Repairs & Stock Coordination • Liaise with the Retail Manager and workshop regarding repairs and alterations to ensure accurate quotations and clear timelines for customers., • Monitor stock levels and oversee inventory management to ensure accuracy and compliance with company procedures. Visual Merchandising & Marketing • Collaborate with the Marketing Manager to ensure in-store visual merchandising aligns with brand guidelines and seasonal campaigns., • Use Money Mapping data to optimise product placement and maximise sales opportunities. People Management • Support the Retail Manager in the management, training and development of Part-Time Retail Stylists., • Help maintain a positive, collaborative team environment and uphold company service standards. Compliance, Health, Safety & Sustainability • Uphold health, fire safety and wellbeing procedures., • Maintain and update risk assessments and relevant documentation for the store., • Monitor compliance with legislation, internal policies and insurance requirements., • Support and promote the company’s environmental and sustainability values. Miscellaneous • Assist senior management with ad-hoc operational tasks and new projects as required. Requirements: Essential: • Previous experience working in luxury retail, ideally within fine jewellery or a similar premium brand environment., • Jewellery knowledge or experience, either through sales or education., • Strong customer service and communication skills, with the ability to build relationships with clients., • Highly organised with good attention to detail., • Experience working in a retail environment and supporting day-to-day store operations., • Availability to work one weekend day. Preferred: • Experience in a management or senior sales role within luxury retail., • Familiarity with Google Suite (Gmail, Google Sheets etc.), Shopify and associated apps. What We Offer: • Competitive salary based on experience., • Opportunity to work in a dynamic and creative environment., • Professional development and growth within the company., • Employee allowance for our beautiful jewellery collections., • Access to employee mental health and wellness support., • 28 days holiday, • Extra day of for you birthday To Apply: Please send your CV, a cover letter detailing your experience and why you would be a great fit for Maya Magal London, and a portfolio of your work to

Sales Executive HENI is an international art services business working with leading artists and estates across printmaking, marketplaces for physical artworks, NFTs, publishing, digital, video production, art research and analysis. HENI is at the cutting edge of art and tech using the latest and best technologies, to make art accessible to audiences worldwide. The Role We are seeking Sales Executives (similar job titles include Client Liaison, Sales Development Representative, Business Development Associate, Client Relationship Executive etc.) to join our growing sales team. No background in art is required – if you are hardworking and a great salesperson, we want to hear from you. This is a desk-based role. You’ll spend your time on the phone, emailing, and messaging potential clients - following up on warm leads, and developing long-term relationships with collectors and buyers. If you thrive behind a headset and a screen, this role was built for you. This role is not commission-based. We believe the best sales culture is built on collaboration, not competition - and our team reflects that. You'll be working alongside a close-knit group of people who share targets, share knowledge, and support each other to grow collective revenue. If you're motivated by being part of a high-performing team rather than chasing individual bonuses, you'll fit right in. Key Responsibilities • Proactively contacting warm leads via phone, email, and messaging., • Building and maintaining long-term relationships with existing clients and repeat buyers., • Managing the full sales cycle – from first contact through to order processing, invoicing, and fulfilment, and shipping., • Providing expert customer service and support throughout the entire sales process., • Keeping CRM records up-to-date and accurate with every client interaction., • Collaborating across the team to achieve sales targets and business objectives., • Working closely with the wider sales and customer care team to ensure a seamless client experience Ideal Candidate Profile • At least 1 year of sales or business development experience., • A passion for sales and a genuine desire to build a long-term career in this field., • Confident and articulate communication skills., • Natural ability to build rapport and connect with diverse customers remotely., • Strong customer service orientation with problem-solving skills., • Self-motivated, resilient, and focused – with ability to work both independently and as part of a team., • Empathetic and attentive, skilled at listening and building trust-based relationships., • Highly organised, with strong attention to detail and good CRM discipline., • Comfortable working at pace in a dynamic environment where priorities can change quickly. Desirable (but not essential): • Experience selling luxury or high-value goods., • Background in remote sales, telesales or telemarketing, or any role where client relationships were built primarily over phone or email etc., • Additional language skills. No art industry experience necessary – full training provided.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Customer Happiness Executive at London Nootropics 🍄 At London Nootropics, our mission is to help people stay balanced and find their flow - with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make the best-in-class adaptogen extracts accessible and easy to add to our day to help us stay balanced and find our flow. As we grow, we remain committed to delivering not just exceptional products, but also exceptional care and support for every member of our community. We're looking for a Customer Happiness Executive to join our team and be the voice of London Nootropics across all customer touch points. If you're passionate about helping people, love solving problems, are interested in health and wellbeing, and thrive in a fast-paced environment, we’d love to hear from you. About the role As our Customer Happiness Executive, you’ll be the friendly, knowledgeable voice behind our customer experience - handling day-to-day enquiries with empathy, clarity, and efficiency. You'll help people get the most out of our blends, support them through the buying journey, and play a key part in building brand loyalty. You'll work closely with our Customer Care team and collaborate across operations and marketing - with plenty of opportunity to share ideas, shape customer journeys, and grow with the company. Your voice and care will shape how our customers experience London Nootropics - from their very first order to the moments they need support the most. What you’ll be doing Customer Support & Communication • Use Gorgias to handle all customer communications across phone, email, live chat and social channels - delivering timely, thoughtful, and brand-aligned responses, • Navigate Shopify to access order details, update shipping information, manage cancellations or edits, and monitor fulfilment statuses to resolve queries with care, • Manage Recharge to support our subscription customers - including pausing or adjusting upcoming orders, updating product selections, and ensuring a smooth renewal experience, • Become a product expert in our adaptogenic coffee blends, providing accurate, personalised recommendations and guidance based on individual customer needs, • Provide consistent, high-quality support - whether it’s a quick fix or a more complex issue - always reflecting our values of clarity, empathy and excellence, • Collaborate with the wider team and escalate cases when needed to ensure swift and effective resolutions Insights & Improvements • Log and tag customer queries, spot patterns in feedback, and share insights with the team to help identify recurring issues and improve our internal processes, • Regularly review and suggest updates to our Help Centre, internal tools and workflows to make the customer journey smoother and more intuitive, • Flag bugs, fulfilment issues, or website concerns to the relevant teams and help drive operational improvements over time, • Contribute to our tone of voice and play a key role in building a customer experience that feels warm and personable, • Be a proactive voice within the team - always looking for ways to elevate our customer experience, contribute to wider CX projects (like subscriptions, loyalty and retention), and make every interaction count We’d love to hear from you if you… • Are a recent graduate with a genuine interest in customer experience, wellness, and startups, • Are a strong communicator with excellent written English and a naturally warm, clear tone, • Are eager to learn, take initiative, and thrive in a fast-moving, growing business, • Are excited to join a close-knit, hard-working team where everyone helps each other, • Are confident using tech and keen to get to grips with platforms like Gorgias, Shopify, Recharge and Klaviyo, • Care deeply about helping others, are empathetic and want to make a meaningful impact 🍄 Why join us? • Be part of a fast-growing, purpose-driven company with big ambitions, • Work alongside a supportive, motivated team that genuinely cares, • Hybrid setup after passing probation (we’re based in London), • Your own MacBook, • Staff discount on our adaptogenic coffee and other wellness products, • Monthly health and wellness allowance, • Regular team socials & events, • Opportunity to shape the future of our customer care and grow your role as we grow the brand, • Meaningful work - your support will directly impact customer satisfaction, loyalty, and long-term growth Join us on our journey to bring adaptogens to the world - with this entry-level position, you’ll be part of a driven, positive team with great energy and purpose 🍄🪄

Group Data Protection Manager Reporting to: Director of Data Protection Office Location: London Triton Street This role will be based in London Triton Street Office and benefit from our hybrid working arrangements. There will be occasional travel to our offices in other locations, as and when required. Role Objectives Act as the lead for data protection matters for the Group functions, ensuring compliance with applicable data protection and AI laws through close collaboration with Group DPO and Regional DPOs. Support and manage data protection risk within the Group functions while aligning with global data protection strategy and principles. Support the Group DPO to provide expert advice and guidance to Group leadership on data protection risks, embedding privacy by design and by default into business processes. Support the organisation’s ethical and compliant use of emerging technologies. Key Results / Areas Compliance & Governance: • Maintain Group data protection policies and monitor adherence, • Maintain and keep up to date Group data protection notices, consent language, policies and standards, • Provide regular formal reports to Group leadership, • Work with wider regional DPOs and legal teams to ensure data protection contractual templates are up to date and fit for purpose Risk Management: • Identify, assess, and mitigate data protection risks in Group projects and operations., • Maintain and update the data protection risk assessment processes, • Conduct and oversee Group function Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), International Data Transfer Assessments (IDTAs) and other risk assessments, as necessary, • Support incident response for data breaches within Group functions, • Identify and deploy Group level data protection controls and metrics to provide data protection risk assurance across Group functions, • Act as key point of contact for Information Security & Data Protection, ensuring close collaboration on key shared priorities Regulatory Engagement: • Monitor and manage emerging regulatory developments in data protection and AI, • Support Regional DPOs in multi-jurisdiction regulatory changes and support Group functions in regulatory change management. Training & Awareness: • Coordinate data protection training and awareness programmes between regional and Group functions, ensuring consistency and sharing resources where appropriate, • Proactively engage with high risk Group teams to improve data protection education and awareness Monitoring & Reporting: • Track and report Group data protection metrics and KPIs to Group DPO and senior leadership Data Protection Operations: • Act as the Subject Matter Expert for issues relating to data subject rights fulfilment and complaints handled by Group functions, • Monitor and problem solve issues with any area of DP Operations within the Group, • Act as super-user for DPO technology & systems, • Responsible for new DPO technology roll-out and coordination across regional DPO teams and Group functions Stakeholder responsibilities (customer/staff etc) Collaborate with: • Group Senior Leadership – advise on compliance and risk, provide formal reports on data protection risk, • Legal, Compliance, and IT Security Teams – ensure integrated privacy controls, appropriate vendor management, etc. In-depth knowledge of: • Global data protection laws and cultural attitudes to data protection., • Global AI laws and emerging AI governance frameworks., • Privacy by design principles and risk assessment methodologies., • Recruitment practices and Hays organisational knowledge is desirable Qualifications: • Degree in Law, Compliance, or Information Security., • Professional certifications (e.g., CIPP/E, CIPM) highly desirable. Skills and Competencies • Stakeholder Management: Strong influencing and relationship-building skills across diverse cultures, • Communication: Clear and persuasive communication for senior stakeholders, • Project Management: Ability to deliver change, manage issues and risks, create and execute plans, • Analytical Capability: Excellent risk analysis and problem-solving skills, • Technical Acumen: Understanding of data flows, security controls, and AI technologies, • Resilience & Adaptability: Ability to manage complex regulatory environments and evolving technologies At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Our client is a well-established subscription marketing and fulfilment agency with over 35 years’ experience supporting leading newspaper and magazine publishers. They provide end-to-end subscription solutions across acquisition, retention, fulfilment, customer care, payments and analytics, helping media brands grow and optimise recurring revenue across print and digital. This is a senior leadership role with genuine commercial ownership. You’ll lead a portfolio of subscription clients, manage a small team, and work closely with the Managing Director to shape strategy, drive profitability and support long-term business growth. Responsibilities include: • Own and grow a portfolio of subscription clients, leading strategy, performance and long-term partnerships, • Take full commercial responsibility across accounts including budgeting, modelling, pricing and profitability, • Lead, mentor and develop Account Managers and the Subscriptions Manager, • Oversee campaign delivery (BAU, reactivation and retention), ensuring strong reporting, insight and continuous improvement Requirements include: • Proven senior account leadership experience within subscriptions, media, marketing or a related recurring revenue environment, • Strong commercial and financial management experience, including budget ownership and modelling, • Confident client leader, comfortable operating at senior stakeholder level, • Highly organised, hands-on and data-driven, with advanced Excel capability This is an opportunity to play a pivotal role in a specialist, partnership-led business where you’ll balance strategic leadership with practical delivery and have real influence over growth and direction.

About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com. About the Role: Sitecore is seeking a Data Protection Operations Manager to support the operational delivery of our global data protection and privacy program. The role sits within the Legal team and reports directly to the Director of Data Protection. The successful candidate will oversee and improve the operational processes that support Sitecore’s global data protection and privacy obligations, ensuring workflows are efficient, scalable, and audit ready. This is not a legal advisory role. It is a core delivery function that ensures Sitecore’s data protection program runs efficiently and supports legal, commercial, and strategic goals across the company. What You’ll Do: • DSR and PRR management: Support intake, tracking, fulfilment, and documentation of Data Subject Requests and Privacy Rights Requests across relevant systems and teams, • Cross functional support: Work closely with Legal, Security, GRC, Product, Sales, HR, Marketing, and Procurement teams to coordinate compliance activities, • DPIA coordination: Own the intake, triage, tracking, and timely completion of DPIAs and related assessments. Maintain clear records and drive follow up with business teams, • Records and audit readiness: Maintain the central repository for DPIAs, ROPAs, transfer assessments, training logs, and other operational documentation. Ensure all records are accurate and audit ready, • Data Protection Due diligence support: Prepare operational evidence for audits, RFP/RFI responses, customer reviews, and M&A due diligence. Maintain approved responses and supporting evidence in Loopio (or equivalent knowledge library), • AI governance support: Support operational workflows for AI governance, including intake, tracking, and maintenance of audit-ready documentation, • Tooling and workflow support: Assist with data protection operations tooling (e.g., Microsoft Priva) and support repeatable workflows across training and evidence systems (e.g., Navax, Docebo, Vanta) to improve tracking, automation, and audit readiness, • Training and awareness: Support the creation, scheduling, and tracking of internal data protection training, including reporting and completion tracking in corporate training platforms (e.g., Navax, Docebo), • DPO and governance support: Work with the DPO and external DPO-as-a-Service provider to coordinate intake, tracking, and documentation of regulatory-facing tasks such as DPIAs, ROPAs, and risk reviews What You Need to Succeed: • Experience: A minimum of five years’ experience in data protection, privacy operations, or compliance program management, ideally within a SaaS or cloud-based environment, • Operational mindset: Organised, detail-oriented, and comfortable using privacy and compliance tools to support scalable workflows, • Communication: Clear communicator who can work with both technical and nontechnical colleagues Additional Skills That Could Set You Apart: • Certifications: CIPM, CIPT, or CIPPE are strongly preferred and demonstrate applied knowledge of global data protection standards, • AI governance: Experience supporting AI governance workflows, ideally in SaaS or marketing technology environments, is preferred, • Audit and diligence support: Experience preparing documentation for audits, RFPs, or due diligence is beneficial Equal Opportunities at Sitecore: Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

📍 London or Whiteley Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time Introduction We are seeking an experienced Business Analyst to join our Technology Transformation team on a fixed term contract (6 months) to support a major transformation programme within our Wealth Management business. This role will focus on changes to our Practice Management Solution, Adviser Portal and integrated systems. The successful candidate will be responsible for gathering and documenting business and functional requirements, writing user stories, supporting solution design and testing. This role requires close collaboration with stakeholders, technical teams, and end users to deliver solutions that drive efficiency, accuracy, and strategic value. Why Saltus Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. As a Business Analyst, you will be responsible for: • Mapping and documenting end-to-end business processes, identifying opportunities for efficiency improvement., • Eliciting, validating, and documenting business and functional requirements, including "as is" and "to be" process models., • Appling business knowledge to the project environment, working closely with cross-functional teams., • Writing clear and concise user stories and acceptance criteria to support solution development., • Collaborating with development teams to translate requirements into functional specifications and solution designs., • Providing conceptual solutions to often complicated business problems and making recommendations for preferred approaches., • Facilitating communication between stakeholders and technical teams to ensure mutual understanding and alignment., • Supporting testing activities by validating requirements fulfilment and ensuring quality outcomes., • Assisting with training materials, knowledge transfer, and supporting the rollout of new systems and processes. As a Business Analyst, you will generally have: • Business Analysis experience in Wealth, Asset Management or Financial Services, • Strong understanding of business process mapping, requirement elicitation, and solution design., • Proficiency in creating user stories, functional specifications, and process documentation., • Strong knowledge of Agile methodology and frameworks., • Excellent analytical and quantitative skills with the ability to work with large data sets., • Strong communication and stakeholder management skills, with experience working across multiple teams., • Ability to manage competing priorities and deliver results in a fast-paced environment., • Experience with testing, training, and rollout activities., • Highly organised, detail-oriented, and proactive with strong problem-solving skills with a solutions-focused mindset., • Collaborative team player with the ability to influence and build consensus., • Comfortable working with both business and technical audiences. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London or Whiteley office for the majority of the week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? The salary is up to £55,000 depending on experience, alongside 28 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Overview Social Supermarket is the UK’s leading provider for sustainable corporate gifting and branded merchandise, as well as the UK’s largest Social Enterprise marketplace. We help businesses and individuals find gifts, branded merchandise, and everyday items that are good for people and the planet. From ethical coffee and recycled stationery to bespoke corporate hampers and branded onboarding boxes, every product we source has a positive story behind it. Our clients include corporates, charities, and forward-thinking organisations who want to align their purchases with their values. Alongside our marketplace, we offer tech solutions such as bespoke B2B web stores, gifting platforms and impact reporting, helping companies give sustainably and meaningfully at scale. We’re a small but ambitious team driven by the belief that business can be a force for good. Joining Social Supermarket means becoming part of a mission-led company that is growing fast and making a real impact. You'd be working alongside Our team is made up of three co-founders with professional backgrounds and experience in sustainability, financial planning, strategy and software engineering. Alongside five other employees, you’ll be joining a small, driven team who collaborate closely and have high aspirations for our company and the impact it can have. The role This is a varied role and an exciting opportunity for the right candidate to play a key role in building on our early stage growth. The Operations Manager will be responsible for all physical product operations for Social Supermarket, working closely with the sales, product development and finance teams to ensure we continue to provide a unique & compelling offering to our clients. They will lead on executing an operations function with multiple fulfillment centers and suppliers, expanding our product range and complex supply chain that includes mostly SME suppliers. What you'll be doing • Manage our global 3PL operations, liaising with warehouse partners across UK & Europe., • Ensure timely delivery of in-stock items., • Handle issues & exceptions, to ensure client satisfaction., • Manage our branded merchandise order flow, ensuring branded merch is delivered correctly and on time., • Manage budgets & ensure good cost management discipline across our logistics, packaging, delivery and fulfillment partners., • Maintain and improve our inventory management system to help understand stock levels, positioning and rotation., • Maintain and develop existing/new supplier relationships., • Scheduling of hamper builds and order dispatches to ensure successful client deliveries. Your profile Essential • Experience managing fulfilment, stock or production operations., • Ability to perform well under pressure., • Strong organisational skills with the ability to manage multiple tasks at once., • Excellent communication skills (written and verbal) for liaising with clients and suppliers., • Proactive problem-solver with attention to detail., • Comfortable using spreadsheets and digital tools (e.g. Excel/Google Sheets)., • Reliable, adaptable, and able to work independently as well as in a team., • Interest in sustainability and enthusiasm for our mission., • Willingness to get hands-on with a wide variety of operational tasks. Desirable • Experience working with branded merchandise, • Experience in operations, account management, or client services, • Familiarity with e-commerce or ERP platforms, • Experience working with suppliers or in procurement, • Previous experience in a fast-growing startup or small team environment Our values Focus on the mission • Ignore external noise that doesn’t contribute to our mission, • Challenge respectfully - we leave egos at the door Understand to deliver • Know the customer, • Proactively fill in gaps in our understanding Enjoy the ride • Celebrate each other, • Have fun As is the nature of working at a start-up, most of us are generalists rather than specialists. If you don't meet every requirement listed, then we encourage you to apply in any case. We are looking primarily for the right mindset and are committed to building a diverse and inclusive workplace. We encourage applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates. In the event that we ask you to come and meet us for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel costs. Perks • Join a dynamic, entrepreneurial start-up changing the world for the better., • Product sampling – we make sure every food & drink product on our marketplace lives up to our standards, as well as creating positive impact., • The ability to deliver real change in the organisation away from red tape and bureaucracy., • Fantastic private office in Fitzrovia, central London., • Employee discount on our marketplace, • Cycle to work scheme., • Team away days and regular socials. Remuneration £38,000 - £40,000 Timeline To apply, please send your CV and cover to Applications are shortlisted on a rolling basis and we reserve the right to interview, appoint and remove this advert before the closing data. As such, we encourage you to apply at the earliest opportunity.

Customer Success Executive (B2B) About Us Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the Role As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You will be responsible for: • Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow., • Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns., • Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders., • Communication: manage and respond to customer queries via calls and emails (Product / Logistics / Aftersales) within agreed KPI’s, with enthusiasm and a can-do tone. Liaise with our planning department, warehouse, sales team, and partner freight forwarders. About the Person You are a self-starter with previous experience in customer service (B2B) who is driven by delivering exceptional customer experience and business growth. An academic background in a related subject and/or demonstrable experience working for companies operating predominantly in the wholesale or retail space will be advantageous for this role, along with prior sales experience. You will: • Have strong priority management and organisational skills – take pride in being organised and methodical with a keen eye for detail., • Have an exceptional communication style - perfect command of written and spoken English., • Have a resilient and proactive mindset - thrive on autonomy and ambiguity, and love to proactively create plans and structure their work. Have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Be proactive from end to end – have the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • Have a positive attitude - care about our customers and naturally put themselves in their shoes. Take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with charming disposition, enables them to foster authentic connections and relationships that sustain and deliver., • Have Competent IT skills - are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: You will lead the design of engaging, user-centred digital experiences across our ecommerce platform and wider digital ecosystem. You will own complex problem spaces end to end, from discovery through to delivery, working closely with Product, Engineering, and Analytics to shape solutions that balance customer needs, business goals, and brand excellence. Responsibilities: • Lead end-to-end design of user journeys, flows, wireframes, prototypes, and high-fidelity solutions across Liberty’s ecommerce platform., • Own design from discovery to delivery, ensuring user-centred, commercially effective solutions aligned to brand and visual identity., • Drive data-led design using user research and tools including Dynamic Yield, Contentsquare, Google Analytics, and in-house analytics., • Champion mobile-first, accessible design, meeting usability and accessibility best practices., • Plan and run usability testing and A/B experiments, iterating designs based on insight and performance., • Collaborate closely with engineering to ensure design quality, intent, and accessibility in production., • Clearly articulate design rationale, balancing trade-offs while advocating for optimal user outcomes., • Partner with Product, Engineering, Analytics, and Optimisation teams as a strategic design contributor across the product lifecycle., • Influence roadmap planning and prioritisation through insight-driven design thinking., • Present and critique work confidently, using feedback to strengthen outcomes., • Contribute to and evolve the design system, ensuring consistency, scalability, and accessibility., • Mentor junior designers and role-model high standards of craft and collaboration., • Maintain excellence in visual and interaction design, with strong attention to detail across layout, typography, hierarchy, and motion., • Document design decisions and patterns to support consistency and knowledge sharing., • Stay current on ecommerce trends, tools, and best practices, introducing relevant improvements to the team. About You: • Solid experience designing digital products for ecommerce or content-rich platforms., • Proven ability to independently own complex design work from discovery to launch., • Strong portfolio showcasing end-to-end product thinking, UX problem-solving, and high-quality UI craft., • Ability to define and evolve a cohesive design aesthetic across ecommerce and selling channels, ensuring brand consistency at scale., • High proficiency in Figma and modern design tools., • Strong grasp of accessibility, responsive design, and usability best practices., • Experience working in agile, cross-functional teams with Product and Engineering., • Confident communicator, able to clearly articulate design decisions and influence stakeholders. Desirable: • Experience contributing to design systems., • Familiarity with experimentation and optimisation tools (e.g. Contentsquare, Dynamic Yield)., • Experience in data-informed or optimisation-led ecommerce environments., • Working knowledge of front-end technologies (HTML, CSS, JavaScript).

Job: Client Services Lead/Manager Location: On-site 5 days West London Salary: £38k-£42k London-based luxury women’s RTW brand known for versatile, timeless pieces that combine femininity with functionality is looking for a warm, solutions-driven Client Services Lead/Manager to join their team full-time in west London. You will act as the frontline voice of the brand, delivering exceptional service to our customers across email, phone, social channels, and live chat. This role is ideal for someone with experience in luxury retail or a premium DTC business, who is confident working with Shopify, thrives in a fast-paced environment, and enjoys exceeding customer expectations. Key Responsibilities: Customer Support & Service Excellence • Deliver outstanding customer service across all channels., • Manage daily inbox flow, ensuring timely and accurate responses., • Provide personalized styling advice and product recommendations when appropriate. Operations & Shopify Expertise • Use Shopify to manage orders, process returns/exchanges, issue refunds, and update customer information., • Handle order queries, delivery issues, product questions, and complaints efficiently., • Collaborate with warehouse and operations teams to ensure smooth fulfilment., • Monitor order anomalies, payment issues, and verification alerts. Customer Experience & Continuous Improvement • Track recurring issues and customer feedback., • Support initiatives such as VIP client care, personal shopping requests, and gifting programs., • Help maintain a consistent, elevated service standard aligned with brand values. Cross-Functional Support • Collaborate with e-commerce, marketing, and operations teams on product launches, promotions, and customer-impacting changes., • Flag website or product listing errors to ensure accuracy across touchpoints., • Assist during peak trading periods (seasonal drops, archive sales, promotional periods). Skills & Experience • Minimum 4 years’ customer service experience (desk-based or in-person)., • Luxury fashion or premium DTC experience preferred but not essential., • Advanced working knowledge of Shopify is essential., • Excellent written and verbal communication skills with impeccable attention to tone and detail., • Able to handle difficult conversations with empathy, clarity, and professionalism., • Highly organized, detail-oriented, and able to work accurately under pressure., • Confident using order management systems, ticketing platforms, and communication tools. Why Join • Be part of a fast-growing, founder-led luxury brand., • Shape a high-end, customer-first experience., • Work in a beautiful, dog-friendly office in west London., • Opportunity to grow as the company scales internationally., • Join a culture that values thoughtful service, customer care, and a passion for fashion. Shopify (advanced) required for this role. 4+ years customer service (desk-based or in-person; luxury retail/DTC preferred)

Reebok continues to strengthen its European operation from its London HQ. Having worked with the Group for over 22 years, and having supported the build-out of the Reebok Europe team in London over the past 12 months — including several senior appointments — we are now assisting with the appointment of a Customer Service Manager. This is a key leadership role within the Sales Operations & Customer Service function. Reebok is entering an exciting new phase of growth across Europe. With a strengthened operating model and ambitious commercial plans, we are building a best-in-class Sales Operations & Customer Service function in London. We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. This role reports directly to the Head of Sales Operations & Customer Service and plays a key leadership role within the wider European structure The Opportunity This is not a transactional customer service role. It is a leadership position focused on: • Driving performance across orderbook management, • Strengthening customer relationships, • Improving operational processes, • Supporting commercial delivery Key Responsibilities Team Leadership & Performance • Lead, coach, and develop a team of Customer Service Coordinators, • Track and drive KPIs across order fulfilment, accuracy, and service levels, • Build structure, accountability, and continuous improvement into daily operations, • Own regional orderbook visibility and accuracy, • Identify risks to shipments and proactively resolve issues, • Work closely with Sales and Logistics to ensure on-time delivery, • Act as an expert for your customer group, • Maintain strong working relationships with key accounts, • Support pricing, credits, invoicing, and terms, • Minimise chargebacks and ensure VAS accuracy, • Improve workflows and efficiency across the function, • Ensure data accuracy (pricing, part numbers, VAS, customer records), • Strengthen reporting and analytical visibility, • Contribute to system optimisation and operational stability What We Are Looking For • Proven experience managing a customer service team in a wholesale environment, • Strong orderbook and operational management experience, • Commercial awareness and confidence working cross-functionally, • Analytical mindset with strong Excel capability, • Clear, structured communicator, • High standards, high energy, and a sense of urgency Why Join? • Excellent salary, bonus and other perks, • High potential for growth, • Amazing team, polite, • Be part of the rebuild and scaling of a major global sports brand in Europe, • Visible leadership role with real ownership, • Collaborative, fast-paced London HQ environment, • Opportunity to shape process, structure, and culture

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

📍 London Office | 🏡 Hybrid working | 💼 up to £45, 000 pa DOE | 🕒 Full-time We are looking for a bright, enthusiastic individual with business analyst experience to be a senior contributor to the Analysis function within our Programmatic Advice & Suitability (PAS) Team, a team our CEO proudly calls Saltus’ “secret sauce”! This team forms a vital part of our M&A Integration process and specialises in facilitating the vertical integration of acquired firms by running large projects to recommend clients move their investments to our award-winning investment solution. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? Saltus is seeking a Senior Analyst to work within our PAS Team based in London, working as a leader and key contributor within our talented analysts who deliver our programmatic advice campaigns. You’ll be joining one of the most dynamic and strategically important teams in the business, supporting our firm’s focus on M&A as we seek to take advantage of unprecedented consolidation in the wealth management industry. You’ll have a wide range of responsibilities, including the following: • Leading centralised replatforming projects for wealth management businesses we acquire around the UK, including travelling to these firms on a regular basis to build strong relationships with their teams while acting as an ambassador and point of contact for Saltus., • Line managing other analysts in the team who will be supporting on your projects as well as potentially running their own, mentoring and developing them to support their progression., • Coordinating and overseeing the daily operations of the Analysis function within the PAS team to ensure we can deliver our projects to a high-standard and on-time., • Supporting the recruitment and onboarding of new analysts joining the team, ensuring we continue to bring the best talent into the team., • Contributing to the leadership of the PAS Team and working on strategic initiatives to enhance our productivity, the robustness of our processes and client satisfaction., • Collaborating with various internal teams to gather, verify, and analyse client data from acquired firms. Ensuring data accuracy and completeness to facilitate informed decision-making and triage of acquired clients into our programmatic replatforming campaigns., • Utilising our specialist in-house technology to generate and send high-quality clients reports recommending transfers to the Saltus Platform, always putting yourself in clients’ shoes to ensure they have the best experience possible., • Supporting advisers on a daily basis with client-related queries and using your energy and expertise to drive forward the campaigns., • Finding solutions for often complex business problems using problem-solving skills and subject-matter expertise to find the best outcomes. What sort of person are you looking for? We think that the best candidate for this role will have: • Ideally a minimum of 2 years’ experience in Financial Services, • A holder of a minimum of a 6 (or B) in Mathematics at GCSE or equivalent, • Demonstrated leadership abilities, including the capacity to mentor and develop team members., • Experience managing complex projects, with good time management skills and the ability to prioritise tasks and work to multiple deadlines., • Excellent analytical skills and an ability to maintain a high level of attention to detail when working with large datasets, • A technology native who has applied experience with Microsoft Excel but who is comfortable applying that knowledge to other systems. Some experience of coding will be advantageous, • Someone with intellectual horsepower who is able to understand new concepts and processes quickly and has an innate curiosity for solving business problems, • Someone with a ‘growth mindset’, i.e. an appetite for testing yourself and using past mistakes as a springboard to keep improving, • An excellent communicator who is also down to earth and can work well in a team, • An influencer with the ability to work with business stakeholders at all organisational levels, able to advocate for themselves as well as the team under pressure, • The ability to form successful professional relationships both internally and externally Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for two or three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £35,000 – £45,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 200 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams Salary 35,000

Regional Data Protection Officer UK&I Location – Cheapside, London Reporting to: Director of Data Protection Role Objectives Act as the regional lead for data protection, ensuring compliance with applicable data protection and AI laws across the region. Own and manage data protection risk within the region while aligning with global data protection strategy and principles. Serve as a trusted advisor to regional leadership on data protection and AI risks, embedding privacy by design and by default into business processes. Support the organisation’s ethical and compliant use of emerging technologies. Key Results / Areas Compliance & Governance: • Implement global data protection policies locally and monitor adherence, • Maintain regional Records of Processing Activities (RoPA), • Maintain and keep up to date local data protection notices, consent language, policies and standards, • Work with wider regional legal teams to ensure data protection contractual templates are up to date and fit for purpose Risk Management: • Conduct and oversee regional and group-wide Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), International Data Transfer Assessments (IDTAs) and other risk assessments, as necessary, • Identify, assess, and mitigate data protection risks in regional projects and operations, • Lead incident response for data breaches within the region, • Identify and deploy regional level data protection controls and metrics to provide data protection risk assurance at region and global level Regulatory Engagement: • Monitor and manage emerging regulatory developments in data protection and AI, • Act as the primary point of contact for supervisory authorities and data subjects in region Training & Awareness: • Deliver data protection training and awareness programmes to regional teams, • Proactively engage with high risk teams to improve data protection education and awareness Monitoring & Reporting: • Track and report regional data protection metrics and KPIs to Group DPO and senior leadership, • Provide regular formal reports to regional executive leadership & work with Group DPO on Group level reports, including to the Executive Leadership Team and Audit and Risk Committee Data Protection Operations: • Act as the point of escalation for issues relating to data subject rights fulfilment and complaints, • Monitor and problem solve issues with any area of DP Operations within the region Stakeholder responsibilities (customer/staff etc) Collaborate with: • Regional Senior Leadership – advise on compliance and risk, provide formal reports on data protection risk, • Legal, Compliance, and IT Security Teams – ensure integrated privacy controls, appropriate vendor management, etc., • Country-level DPOs and Privacy Analysts – coordinate local implementation, fulfilment of data subject rights requests, resolution of complaints, and mitigation of data incidents, • Group DPO and Global Privacy Manager – align regional activities with global strategy In-depth knowledge of: • Local and regional data protection laws and cultural attitudes to data protection, • Local and regional AI laws and emerging AI governance frameworks, • Privacy by design principles and risk assessment methodologies, • Recruitment practices and Hays organisational knowledge is desirable Qualifications: • Degree in Law, Compliance, or Information Security., • Professional certifications (e.g., CIPP/E, CIPP/A, CIPM) highly desirable. Skills and Competencies • Stakeholder Management: Strong influencing and relationship-building skills across diverse cultures, • Communication: Clear and persuasive verbal and written communication for senior stakeholders, • Leadership & Ownership: Ability to take accountability for regional privacy risk, • Analytical Capability: Excellent risk analysis and problem-solving skills, • Technical Acumen: Understanding of data flows, security controls, and AI technologies, • Resilience & Adaptability: Ability to manage complex regulatory environments, evolving technologies, and competing business demands At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Applicants who have full-time availability, the legal right to work and are able to work 3 days as a minumim in person at Colliers Wood, London are welcome to apply. Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values; Innovative, Collaborative, Entrepreneurial, and Driven. These values live through the creativity of our products, the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do. We’re ambitious and we’re looking to build and strengthen our wonderful team as the business continues to grow. An exciting opportunity has arisen for a Business Corporate Administrator What you’ll do… You will be responsible for the timely and accurate completion of all administrative tasks across Wholesale, Marketplaces and Corporate functions. WHOLESALE • Work with key Wholesale clients., • Briefing in wholesale orders on Salesforce., • Develop and support ordering of co‑branded wholesale and corporate packaging (boxes, tins, stickers, ribbon, tags, etc.)., • Upload and maintain product specifications on partner systems (e.g., Selfridges)., • Create wholesale product catalogues for AYR and seasonal collections., • Support wholesale marketing and merchandising, including organising display materials., • Support with new B2B Shopify program., • Support with longer term corporate clients., • Manage the Biscuits for Business Club and monitor usage/reporting., • Support creation of corporate sample imagery., • Undertake additional tasks aligned with role and company objectives., • Support customer service during peak trading periods. What you’ll bring… • A positive, proactive approach with excellent administration skills., • A minimum of 2 years experiences in a similar role or with customer account administration., • Be able to demonstrate a strong process driven approach, good initiative and excellent organisational skills., • A passion for quality, efficiency, and sustainability., • Experience in food production or FMCG environments, • Enthusiasm for the role and for Biscuiteers Why you’ll love it here: We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Food – Daily breakfast provided to keep you fuelled, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteers Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop.” “A good place to learn in a fun, energetic environment with a knowledgeable and passionate team.” “There are lots of great people within the business and collaboration happens cross departments.” “I love being part of a team where everyone I work alongside is deeply committed and genuinely enthusiastic about what they do.”

Engineering Lead / Manager (Mobile – React Native) 📍 Vauxhall, London | 3 days onsite 💰 Up to £130,000 + equity A well-funded London consumer platform in the on-demand retail space is investing heavily in its permanent mobile capability. The app sits at the centre of the entire customer journey, from ordering and real-time inventory through to fulfilment and operational tooling. After a rapid growth phase, the focus is now sustainable scale: stronger engineering standards, better ownership and long-term architectural foundations. The opportunity They are hiring an Engineering Manager alongside two Senior React Native Engineers to properly stabilise and scale the mobile function. In order to hire the Senior React Native Engineers they would like to hire the Engineering Manager first so you can be part of that process. You will: • Transition the mobile team away from contractor dependency to a high-ownership in-house model, • Hire, mentor and develop React Native engineers, • Raise engineering standards across testing, architecture and delivery, • Partner closely with product and design on roadmap and prioritisation, • Improve technical decision-making and clarity of trade-offs, • Build scalable mobile foundations for a high-traffic consumer app This is a hands-on, delivery-focused leadership role. Mobile performance directly impacts revenue and operational efficiency, so quality and pace both matter. What they’re looking for • Strong production experience with React Native, • Experience shipping and maintaining consumer-facing apps at scale, • Clear ownership mindset with the ability to explain technical trade-offs, • Comfortable operating in fast-moving, product-led environments, • Experience improving engineering standards and delivery processes, • Technically credible leadership Interview process • 30-minute discussion with Director of Engineering, • 45-minute technical deep dive (mobile architecture & delivery approach), • 2-hour final in-office interview loop They are looking to move quickly and can typically reach offer stage within a week for strong candidates. If you’re a Lead React Native Engineer ready for broader ownership, or an existing Engineering Manager who still enjoys staying close to the technical detail, this is a high-impact role in a product-driven environment.

We’re partnering with a fast-growing, mission-driven health and wellness brand to help find them an Operations Executive to join their small but rapidly growing team. The company exists to tackle a major nutritional gap in the modern diet by making effective, science-backed health nutrition more accessible and enjoyable. Since launching, the company has achieved significant retail expansion, including nationwide distribution through major UK health and wellness retailers. It’s also rapidly growing in independent health food stores and direct-to-consumer (D2C) channels, with strong year-on-year sales momentum and increasing investor interest. Role Overview: As Operations Executive, you’ll be responsible for supporting and optimising day-to-day business operations across customer/supplier relationships, stock management, purchasing and finance. From handling customer enquiries to processing orders and generating invoices, you’ll ensure that daily administrative and operational processes run smoothly and efficiently. Alongside this, you’ll act as a trusted extension to the Head of Operations, supporting stock management, accurate reporting, and seamless cross-functional workflows. As the business grows, there is clear progression to work closely with the commercial team on demand planning and to take greater of production coordination, and purchasing. Key Responsibilities: • Customer service & Supplier Management:, • Act as the primary point of contact for day-to-day customer and supplier queries, • Build and maintain strong working relationships with partners and vendors, • Track communications and ensure issues are resolved quickly and efficiently, • Sales & Fulfilment Support:, • Process customer orders accurately and support end-to-end fulfilment workflows, • Liaise with sales, warehouse, and logistics partners to ensure timely delivery, • Collaborate cross-functionally to optimise stock availability and allocation, • Operations & Supply Chain:, • Prepare monthly stock and inventory reporting, • Raise purchase orders and manage ordering workflows via the purchasing inbox, • Coordinate stock movements and shipments to/from warehouses, • Oversee product testing and compliance processes, • Maintain accurate internal stockist lists, • Finance & Administration:, • Upload bills into Apron and maintain accurate financial documentation, • Prepare payment run reports from Xero for approval and reconciliation, • Support the finance team to ensure month-end processes are completed on time, • Create and issue sales invoices, ensuring accurate alignment with orders You: • Right to work in the UK. Unfortunately this company cannot offer sponsorship, • 2+ years’ experience in an operational/ administrative role within a start-up FMCG company, • Tech savvy person with a strong proficiency in Excel and bonus if experience having used stock or inventory management systems, • Experience with finance administration or invoicing software (e.g., Xero, Apron), • Excellent written communication skills with the ability to represent the brand tone of voice, • Strong organisational and problem-solving skills, • Excellent attention to detail, • Confident communicator across suppliers, customers, and internal teams, • Ability to prioritise multiple tasks in a fast-paced environment, • Exposure to purchasing, inventory management, or demand planning a plus, • Interest in health, wellness &/or sustainable living, • Ability to be in London 1-2 days a week

About Orange Connex Orange Connex is a global e-commerce logistics provider (4PL), offering international shipping and fulfilment solutions developed through a joint venture with eBay. For over eight years, we have supported sellers and their customers with unique eBay seller protection, fast delivery across Germany and the UK, and comprehensive fulfilment services throughout the EU. Our global network includes operations in Germany, the United Kingdom, the United States and Australia, enabling us to provide efficient cross-border logistics and scalable fulfilment solutions. The Role at a Glance As a Customer Service Specialist, you will be the first point of contact for our B2B clients and eBay sellers. You will support them in the day-to-day use of our fulfilment services and play a key role in delivering an excellent customer experience. You will collaborate closely with internal teams and international colleagues, while actively contributing to the continuous improvement of our processes and services. Your Responsibilities Customer Support · Provide dedicated support to our (key account) sellers via email, telephone and live chat regarding our fulfilment services. · Handle enquiries efficiently, professionally and in a structured manner to maintain high levels of customer satisfaction. · After successful onboarding and training, independently manage your own portfolio of sellers and respond to their queries responsibly. · Take on additional responsibility for selected key accounts as you grow in the role. · Support clients in optimising their supply chain and fulfilment strategies. Collaboration & Communication · Communicate regularly with internal colleagues, particularly teams based in the UK and Shanghai. · Work closely with Operations, Product Management and Sales teams. Continuous Improvement · Contribute proactively to improving our processes, tools and products alongside Product Managers and colleagues. · Identify recurring customer issues and suggest practical improvements. · Help build strong, long-term relationships and turn eBay sellers and e-commerce businesses into loyal Orange Connex advocates. What You Bring · A positive, professional and service-oriented communication style, both written and spoken. · German at near-native level and good English language skills; additional languages are advantageous. · Previous experience in customer service, B2B support, or a service-driven environment, ideally within e-commerce or logistics. · Proficiency in Microsoft Office (Outlook, Word, Excel); experience with Zendesk, SharePoint and Confluence/Atlassian is desirable. · A courteous manner, patience and strong empathy when dealing with customers. · A proactive, solution-focused mindset with strong attention to detail. · The ability to work independently in a structured and reliable way. · Experience or knowledge of process optimisation and continuous improvement is an advantage. · The unrestricted right to work in the UK (Orange Connex does not provide visa sponsorship). What We Offer · Hybrid working model: 3 days in the office and 2 days working from home after successful onboarding. · A modern office located in Chiswick. · Team events and social activities. · A friendly, supportive and international working environment. Orange Connex is an equal opportunities employer. We value diversity and welcome applications regardless of gender, religion, ethnicity, background, sexual orientation, gender identity, age, marital status or disability. Please note: Orange Connex does not offer visa sponsorship. All candidates must have the unrestricted right to work in the United Kingdom.

About the team Our On Demand Operations team makes it simple for customers to get Sainsbury's favourites in minutes via Deliveroo, Uber Eats, Just Eat and our own Chop Chop service. Sitting at the heart of Food Digital Operations and Transformation, we turn strategy into safe, simple, consistent in‑store execution. It's a complex, fast‑growing and fast‑changing space-and we're obsessed with building clear processes, enabling colleagues with the right tools and training, and partnering brilliantly with our third‑party providers to deliver great customer outcomes. More about the role As OnDemand Operations Manager, you'll own the key components of our On Demand Operating Model-end to end. You'll lead a central team (two Operations Support Managers and one Operations Support Executive) and be the operational point of reference for process, performance and change. You'll set and deliver the annual Operations Joint Business Plan, converting priorities into measurable outcomes across safety, service, cost and commercial performance. Day to day, you'll land operational change clearly and compliantly in stores; align labour to demand so productivity and service stay on target; own central systems administration and controls; and ensure the right equipment is available where and when it's needed. You'll lead the technical training proposition for all On Demand propositions-designing the right blend of digital and in‑person learning-and drive ongoing digitisation to improve engagement and speed to competence. You'll also account‑manage our third‑party final‑mile partners, holding performance to SLA through strong governance, and you'll represent On Demand Operations at Retail Governance to drive timely decisions and clear actions. At peak and during contingency, you'll coordinate divisional store communications so execution is simple, consistent and fast. More about you You're confident translating On Demand fulfilment processes into safe, legal and repeatable standards that stores can execute every day. You can write operational processes, standards and technical requirements that improve service, productivity and compliance-and you're comfortable using data to bring clarity and pace to ambiguous scenarios. You scope new ideas pragmatically, understand system and process dependencies, and move from trials to sustainable ways of working. You're a practical leader who sets clear outcomes, develops people and flexes resources to meet changing priorities. You simplify complex problems into decisions and plans, anticipate issues across teams, and remove blockers before they impact colleagues or customers. You build alignment and momentum across central, divisional and store stakeholders, and you manage third‑party providers through a balanced rhythm of support, challenge and escalation. Essential criteria • Proven delivery of end‑to‑end in‑store process changes with documented safe & legal compliance (e.g., signed‑off SOPs, audit pass rates, and incident‑free launches)., • Track record of converting an Operations plan into measurable results across safety, service, cost and commercial KPIs (e.g., order on‑time %, units per labour hour, cost‑to‑serve, DSAT/defect rate)., • Evidence of managing third‑party partners to SLA through structured governance (e.g., on‑time pickup %, cancellation rate per 100 orders, issue resolution within agreed timeframes)., • Demonstrated optimisation of labour to demand, with clear task ownership and completion controls (e.g., planned vs. actual hours, productivity targets met across multiple sites). We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).

📍 London Office | 🏡 Hybrid working | 💼 up to £45, 000 pa DOE | 🕒 Full-time We are looking for a bright, enthusiastic individual with business analyst experience to be a senior contributor to the Analysis function within our Programmatic Advice & Suitability (PAS) Team, a team our CEO proudly calls Saltus’ “secret sauce”! This team forms a vital part of our M&A Integration process and specialises in facilitating the vertical integration of acquired firms by running large projects to recommend clients move their investments to our award-winning investment solution. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? Saltus is seeking a Senior Analyst to work within our PAS Team based in London, working as a leader and key contributor within our talented analysts who deliver our programmatic advice campaigns. You’ll be joining one of the most dynamic and strategically important teams in the business, supporting our firm’s focus on M&A as we seek to take advantage of unprecedented consolidation in the wealth management industry. You’ll have a wide range of responsibilities, including the following: • Leading centralised replatforming projects for wealth management businesses we acquire around the UK, including travelling to these firms on a regular basis to build strong relationships with their teams while acting as an ambassador and point of contact for Saltus., • Line managing other analysts in the team who will be supporting on your projects as well as potentially running their own, mentoring and developing them to support their progression., • Coordinating and overseeing the daily operations of the Analysis function within the PAS team to ensure we can deliver our projects to a high-standard and on-time., • Supporting the recruitment and onboarding of new analysts joining the team, ensuring we continue to bring the best talent into the team., • Contributing to the leadership of the PAS Team and working on strategic initiatives to enhance our productivity, the robustness of our processes and client satisfaction., • Collaborating with various internal teams to gather, verify, and analyse client data from acquired firms. Ensuring data accuracy and completeness to facilitate informed decision-making and triage of acquired clients into our programmatic replatforming campaigns., • Utilising our specialist in-house technology to generate and send high-quality clients reports recommending transfers to the Saltus Platform, always putting yourself in clients’ shoes to ensure they have the best experience possible., • Supporting advisers on a daily basis with client-related queries and using your energy and expertise to drive forward the campaigns., • Finding solutions for often complex business problems using problem-solving skills and subject-matter expertise to find the best outcomes. What sort of person are you looking for? We think that the best candidate for this role will have: • Ideally a minimum of 2 years’ experience in Financial Services, • A holder of a minimum of a 6 (or B) in Mathematics at GCSE or equivalent, • Demonstrated leadership abilities, including the capacity to mentor and develop team members., • Experience managing complex projects, with good time management skills and the ability to prioritise tasks and work to multiple deadlines., • Excellent analytical skills and an ability to maintain a high level of attention to detail when working with large datasets, • A technology native who has applied experience with Microsoft Excel but who is comfortable applying that knowledge to other systems. Some experience of coding will be advantageous, • Someone with intellectual horsepower who is able to understand new concepts and processes quickly and has an innate curiosity for solving business problems, • Someone with a ‘growth mindset’, i.e. an appetite for testing yourself and using past mistakes as a springboard to keep improving, • An excellent communicator who is also down to earth and can work well in a team, • An influencer with the ability to work with business stakeholders at all organisational levels, able to advocate for themselves as well as the team under pressure, • The ability to form successful professional relationships both internally and externally Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for two or three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £35,000 – £45,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 200 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Background Maher London Limited is a fast-growing business that sells its XFORT brand of door and window hardware primarily through Amazon (UK and Europe), alongside a growing presence on platforms such as B&Q, eBay, The Range and our own website. Since January 2023, Maher London has operated as a subsidiary of UAP Limited and, in 2025, became part of the Allegion Group. We are headquartered in Ilford, East London, and supported by our parent company’s facilities in Bury, Manchester. Role Overview We are looking for a detail-oriented E-Commerce Marketplace Executive to support the day-to-day management of our online marketplaces. The role focuses on maintaining accurate product listings, monitoring marketplace performance, supporting pricing and profitability, and ensuring consistent stock availability across platforms. You will play an important role in protecting brand standards, maintaining marketplace health, and ensuring customers have a reliable online buying experience. You will work closely with marketing, operations, customer care and product teams while supporting colleagues responsible for data analysis and marketplace integrations. Key Responsibilities Product Listings · Maintain accurate and complete product listings across all marketplaces, including titles, descriptions, specifications and attributes. · Ensure images, videos and A+ content are correctly displayed and listings maintain correct categories, variations and product identifiers (SKU/EAN) · Resolve listing errors, suppressions and content issues. Marketplace Performance · Monitor marketplace performance including sales, traffic and conversion rates. · Track SKU performance, support trading reviews and monitor Buy Box and price competitiveness to flag underperforming products. Pricing & Profitability · Monitor competitor pricing and implement price updates or promotional adjustments where required. · Support margin tracking, selling fee monitoring and maintenance of pricing tools. Inventory & Stock Availability · Monitor stock levels and in-stock rates across marketplaces and fulfilment locations. · Identify stock risks, stranded inventory or availability issues and work with operations teams to prevent shortages or overselling. Listing Health & Compliance · Monitor account health and ensure listings comply with marketplace policies. · Resolve suppressions, warnings and manage platform support cases. Customer Experience & Brand Protection · Monitor reviews and identify recurring customer issues to improve listing clarity and reduce returns. · Identify unauthorised sellers or misuse of brand content and escalate where necessary. Platforms You Will Work With Amazon UK, Amazon EU, Shopify Website, eBay, B&Q, Other online marketplaces What Success Looks Like in This Role Success in this role means ensuring our online marketplaces run smoothly and efficiently. You will maintain high-quality product listings, monitor performance across channels and quickly resolve issues that affect visibility, compliance or customer experience. Strong attention to detail, proactive problem solving and effective collaboration with internal teams will help ensure our products remain competitive, available and well presented across all marketplaces. Skills & Experience We are looking for someone who is organised, analytical and comfortable working across multiple online platforms. Key skills include: • 2+ years experience working with e-commerce marketplaces or online retail platforms, • Strong attention to detail and organisational skills, • Ability to analyse performance data and identify issues, • Ability to manage multiple tasks and priorities, • Strong problem-solving and communication skills, • Gain hands-on experience across multiple e-commerce marketplaces and platforms, • Work closely with teams across marketing, operations and product development, • Exposure to industry-standard tools used to manage and grow online retail businesses, • Join a growing company backed by the wider infrastructure and expertise of UAP and the Allegion Group, offering long-term opportunities to develop as the business continues to expand Location: Office-based in Ilford, East London Hours: Monday to Friday, 9.30am – 6.00pm Salary: £40,000