Customer fulfilment jobs in United Kingdom

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Do YOU have experience in PARTS OPERATIONS or ENGINEERING / AUTOMOTIVE SUPPLY CHAINS? Do you enjoy working with data, managing priorities and supporting dealer enquiries in a structured and professional manner? This role offers broad exposure across parts planning, inventory control and aftersales operations within a growing OEM-backed organisation. My client is continuing to expand its UK aftersales and parts operation and is looking to appoint an OEM Dealer Support & Parts Planning Specialist to support the developing dealer network. This role sits at the centre of parts operations, balancing inventory planning, backorder management and day-to-day dealer support activity. Salary: 40K - 50K - depending on experience and current salary, + benefits Location: London Work Style: 100% Office-based Language: English Key Responsibilities • Analyse parts demand, sales trends, stock position and backorder data to support replenishment planning, • Prepare and manage purchase orders for spare parts, accessories and selected aftersales products, • Monitor stock coverage, identifying shortages, supply risks and slow-moving parts, • Support inventory performance reviews to balance availability and stock investment, • Manage daily backorder status and follow up overdue or high-impact supply issues, • Prioritise critical backorders based on vehicle-off-road cases and customer impact, • Provide clear updates on backorder position, recovery actions and expected supply timing, • Act as a key point of contact for dealer parts enquiries including availability, order status and system issues, • Liaise with internal teams across service, technical, warranty and finance to resolve dealer issues, • Maintain accurate parts data and support operational reporting and process improvement What We’re Looking For • Experience in automotive / heavy machinery parts operations, inventory planning, supply chain or aftersales support, • Understanding of parts replenishment, stock control and fulfilment processes, • Experience managing backorders or coordinating supply issues, • Strong communication skills with confidence dealing with dealer networks, • Analytical approach with high attention to detail, • Proficient in Microsoft Excel and other Microsoft Office tools, • Experience using SAP or other ERP or inventory systems desirable, • Ability to work independently in a fast-moving operational environment

Validation Specialist – Join A Customer Care Team & Make an Impact £30,000 + 10% Bonus £3000 Paid overtime (Saturdays plus Bank holidays - £3000 Earning potential - £36,000 • Hybrid - 3 days in office ., • Your wellbeing matters. Benefit from private healthcare, wellbeing programmes, mental health support, gym discounts, and more. Our client is growing at a rapid pace and we’re looking for a Validation Specialist to join their Customer Care team and play a key role in protecting their customers, strengthening fraud‑prevention processes, and ensuring data is always accurate and high‑quality. If you’re detail‑driven, love solving problems, and enjoy work that genuinely makes a difference, this is a role where you can shine. What You’ll Do • Carry out precise validation checks across a wide range of documents and policies, ensuring all data matches internal systems., • Use specialist tools to detect document fraud, flagging any suspicious activity., • Speak with customers via inbound and outbound calls, offering clear explanations and ensuring a positive, professional experience., • Accurately record, track and update validation outcomes in line with compliance and internal procedures., • Escalate potential fraud cases through the correct channels., • Work closely with both Customer Care and Underwriting teams to ensure consistency, accuracy and compliance., • Spot trends, highlight issues, and suggest automation or process improvements., • Stay close to our customer operations by occasionally supporting fulfilment tasks (phone, email, live chat)., • Support colleagues by providing clear, knowledgeable responses to validation‑related queries. What We’re Looking For • Experience in customer service, validation, operations or a regulated environment., • Exceptional attention to detail, with the ability to identify discrepancies quickly., • Strong understanding of document handling and validation processes., • Confident using digital tools, platforms, and workflow systems., • Clear written and verbal communication skills., • Ability to work independently while collaborating effectively with your wider team., • Experience within fraud, compliance, or insurance is a bonus — but not essential. What would you want to join this organisation? This is an organisation where people who join do their best work when they feel supported, trusted, and empowered. Joining this amazing company means you’ll get meaningful opportunities to grow, feel valued, and enjoy coming to work.

This is an exceptional opportunity to join a luxury consumer brand in a pivotal operational leadership role. As Operations & Logistics Manager, you will take ownership of inventory, fulfilment, warehousing, third-party logistics partnerships, and order management across multiple sales channels. Operating at the intersection of supply chain, ecommerce, retail operations, and customer experience, you'll play a critical role in ensuring products move efficiently through the business while maintaining exceptional service levels and commercial performance. This is a 12 months FTC covering a maternity leave. This person must be able to start within a month. Key Responsibilities Operations & Supply Chain Leadership • Own inventory, fulfilment, and logistics operations across multiple sales channels, ensuring strong product availability and operational efficiency., • Lead relationships with external logistics and fulfilment partners, driving service excellence, cost optimisation, and continuous improvement., • Oversee stock management, forecasting alignment, replenishment planning, and inventory accuracy across the business., • Ensure seamless order fulfilment and customer delivery performance across retail, ecommerce, and wholesale channels. Performance & Continuous Improvement • Develop and monitor operational KPIs, using data and insight to drive efficiency, scalability, and customer satisfaction., • Identify opportunities to optimise processes, reduce costs, and improve service levels across the supply chain., • Manage transportation, warehousing, and returns operations, ensuring compliance and operational excellence. Leadership & Stakeholder Management • Lead and develop a small operations team while fostering a culture of accountability and continuous improvement., • Partner closely with commercial, finance, planning, retail, and customer service teams to support business growth and operational performance., • Provide operational insights and recommendations to senior leadership, supporting strategic decision-making and long-term planning. Required Experience and Skills • Minimum 5 years' experience in operations, inventory management, warehousing, fulfilment, logistics, or supply chain leadership roles., • Strong understanding of multi-channel operations across ecommerce, retail, and wholesale environments., • Proven experience managing third-party logistics providers and external operational partners., • Strong analytical and problem-solving capabilities with the ability to interpret data and drive informed decision-making., • Experience managing inventory planning, stock control, and operational reporting., • Excellent stakeholder management skills with the ability to influence across multiple functions and levels., • Strong commercial awareness and understanding of operational cost drivers.

Job Title: SAP Order to Cash Senior Manager Grade: Senior Manager Base Location: London, Birmingham & Mancheste r The KPMG SAP Sectors Consulting function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK & other geographical region s.Working on complex engagements across multiple sectors ranging from FMCG, Industrial Manufacturing, Defence, IGH etc. this team is responsible for the pre-sales/sales, business transformation and technical delivery of SAP solutions and trusted to get it right first tim e.KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it i s. Why Join KPMG as an SAP Order to Cash Consulta nt?The SAP Sectors Consulting team are technology-focused professionals who deliver KPMG Powered Enterprise through a standardised delivery model. This role combines: Deep Order to Cash / Quote to Cash functional expertise, End-to-end customer fulfilment and revenue process ownership and S/4HANA solution design across Sales, Distribution and Finance integration. You will lead large-scale S/4HANA transformations, shaping customer fulfilment and revenue management processes, and driving adoption of fit-to-standard, scalable solutions aligned to SAP best practic es. What will you be do • ing?Lead end-to-end Order to Cash solution design for SAP S/4HANA programmes, covering the full process lifecycle from order capture through to billing, revenue recognition, and cash collect, • ion.Act as a functional design authority, ensuring consistency, controlled deviation from standard, and alignment to enterprise architec, • tureDrive fit-to-standard workshops, challenging legacy sales and fulfilment processes and aligning stakeholders to SAP best pract, • icesOwn the OTC process architecture and functional taxonomy, includ, • ing:Order management and pri, • cingAvailability checks and allocation (, • ATP)Delivery and logistics execu, • tionBilling and invoi, • cingCredit management, dispute resolution and collect, • ionsDesign integrated Quote-to-Cash processes, ensuring seamless interaction w, • ith:Finance (AR, revenue recognition, cash applicat, • ion)Supply Chain (inventory, fulfilment, transp, • ort)Provide functional leadership on S/4HANA Sales and OTC capabilities, including pricing, advanced ATP, credit management and embedded analy, • ticsOversee integration design across SAP and non-SAP landscapes, including CRM, e-commerce platforms, and 3PL provi, • dersDrive improvements in business outcomes, includ, • ing:Revenue optimisa, • tionReduction in Days Sales Outstanding (, • DSO)On-time, in-full delivery perform, • anceAct as a trusted advisor to business and IT stakeholders, translating complex solution design into measurable commercial outc, • omesLead and support pre-sales and business development activities, bringing strong functional credibility in sales, distribution and revenue proce, • ssesBuild and mentor teams, developing Order to Cash capability within the prac tice What will you need to d o it?Functional & Solution Sk • ills:Deep functional expertise in SAP S/4HANA Sales & Distribution (SD) and Order to Cash proc, • essesProven experience designing and implementing end-to-end Quote-to-Cash processes, inclu, • ding:Order capture, pricing and contract manag, • ementAvailability and fulfilment pla, • nningDelivery execution and logistics coordin, • ationBilling, invoicing and revenue manag, • ementCredit management, dispute management and collec, • tionsStrong understanding of integration between Sales, Finance and Supply Chain, particularly AR, logistics execution and inve, • ntoryExpertise in SAP Activate methodology, with strong experience leading fit-to-standard work, • shopsAbility to define functional architecture and customer fulfilment operating models, not just configu, • re SDStrong understanding of S/4HANA OTC capabilities, including advanced ATP, FSCM and embedded anal ytics Exper • ience:Extensive SAP ERP experience, with a strong background in Order to Cash on S, • /4HANAProven experience as a functional solution lead / SME across complex S/4HANA prog, • rammesDelivery of at least 2–3 full lifecycle S/4HANA implementations (design to go, • -live)Strong track reco, • rd in:Leading OTC design workshops with senior stakeh, • oldersTranslating commercial and operational requirements into scalable SAP sol, • utionsDesigning enterprise-scale customer fulfilment and revenue pro, • cessesExperience across Advisory, Functional Solutioning and Pre-Sales, • rolesDemonstrated ability to balance solution quality with delivery prag, • matismExperience leading multi-stream delivery teams (onshore/off, • shore)Strong stakeholder management with the ability to engage and influence at CXO level (CFO, COO, Commercial leade, • rship)Strong interpersonal, leadership and communication skills Skills we’d love to see/Amazing • Extras:Strong understanding of end-to-end customer fulfilment and revenue optim, • isationExperienc, • e with:Advanced ATP (aATP) and allocation str, • ategiesSAP FSCM (credit, collections, dispute mana, • gement)Integration with CRM and digital commerce pl, • atformsIndustry experience in Manufacturing, Consumer Goods, Retail, or Logistics-intensive, • sectorsExperience facilitating end-to-end Quote-to-Cash design wo, • rkshopsAwareness of digital trends, inc, • luding:Customer experience and omnichannel ful, • filmentReal-time order visibility and t, • rackingPricing and revenue optim, • isationStrong analytical capability and ability to link process design to financial outcomes (cash flow, DSO, r, • evenue)Ability to operate effectively in complex transformation pro, • grammesProven ability to support business development and client presen tations Desirable Att • ributes:Excellent communication and presentation skills, with the ability to simplify complex commercial and fulfilment p, • rocessesStrong client relationship management, built on functional credibility and delivery, • qualityDetail-oriented approach to solution design and governanc, • e in OTCSelf-motivated and capable of leading in dynamic envi, • ronmentsCommitment to continuous learning in S/4HANA OTC and digital commerc, • e trendsStrong focus on mentoring, capability development and knowledge sharing Our L ocations:We are open to talk to talent across the country but our core Tech hubs for this role are London, Birmingham, Manchester. 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more:SAP Sectors Consulting sits aligns with KPMG Powered Enterprise practice where we have a range of divisions and specialisms. Click the links to find out m • ore below:KPMG Powered Enterprise: KPMG Powered Enterprise, • KPMG UKKPMG SAP Services: KPMG SAP Services, • KPMG UKITs Her Future Women in Tech programme: www.kpmgcareers.co.uk/people-culture/it-s-h, • er-future/KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-le, • t-us-know/KPMG Consulting: Consulting (kpmgcare, • ers.co.uk)For any additional support in applying, please click the links to find, • out more:Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applyin, • g-to-kpmg/Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/applicati, • on-advice/KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/o, • ur-values/KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-com, • petencies/KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+pro fessionals

Head of Production | Pharmaceutical | Permanent (£75,000pa - £90,000pa) The Opportunity We are looking for an accomplished operational leader to join a Pharmaceutical business and take ownership of production and warehouse functions, ensuring products are manufactured, stored, and delivered efficiently, safely, and to the highest standards. Reporting into the senior leadership team, the Head of Production will be responsible for building a high-performing operation that consistently delivers exceptional service, supports business growth, and creates an environment where teams can thrive. This role requires a visible leader who enjoys being close to the operation, developing people, driving performance, and creating a culture focused on accountability, teamwork, and operational excellence. Key Responsibilities: Leadership & Team Development • Lead, inspire and develop managers and teams in a fast-moving operational environment., • Create a culture that promotes ownership, engagement, collaboration and continuous development., • Establish clear goals, expectations and performance measures across all operational areas., • Coach and support operational leaders to build capability and strengthen succession planning., • Foster strong communication and collaboration between departments. Operational Performance • Take overall responsibility for operational output, productivity, quality and customer service delivery., • Ensure production targets are achieved while maintaining high standards of quality and efficiency., • Monitor operational performance through meaningful KPIs and implement corrective actions where required., • Identify opportunities to improve service levels, reduce waste and increase operational effectiveness., • Maintain a strong focus on cost control without compromising quality or customer expectations. Production Management • Ensure production activities are planned and executed effectively to meet business requirements., • Drive improvements in workflow, equipment utilisation and labour efficiency., • Work closely with operational managers to maximise output and minimise disruption., • Support investment decisions relating to machinery, facilities and operational infrastructure., • Ensure production teams have the resources, training and support required to perform at their best. Warehouse & Fulfilment Operations • Oversee all warehousing, inventory and dispatch activities., • Ensure stock is managed accurately and efficiently throughout the operation., • Develop robust systems that support excellent order fulfilment and customer service., • Continuously review warehouse performance and implement improvements to enhance productivity., • Ensure facilities are organised, safe and operating effectively. Continuous Improvement • Drive a culture where operational excellence is embedded throughout the business., • Challenge existing ways of working and identify opportunities for improvement., • Lead initiatives that improve productivity, quality, safety and employee engagement., • Encourage innovation and practical problem-solving across all operational teams., • Use operational data and performance trends to inform decision-making and prioritise improvement activity. Health, Safety & Compliance • Promote a safety-first culture throughout the operation., • Ensure all activities are carried out in accordance with company policies and relevant regulations., • Maintain high standards of housekeeping, workplace safety and operational discipline., • Support audit activity and ensure compliance requirements are consistently achieved., • Champion best practice across all operational areas. Strategic Contribution • Act as a key member of the leadership team, contributing to wider business objectives., • Support organisational growth through effective operational planning and resource management., • Provide insight and recommendations on operational investment, infrastructure and future capability., • Help shape the long-term operational strategy of the business., • Ensure the operation remains agile, scalable and capable of supporting future demand. The ideal candidate for this role will have the following background: We are interested in speaking with experienced operational leaders who have successfully managed production, manufacturing, warehousing or fulfilment environments. You will be a natural leader with the ability to motivate teams, improve performance and create a culture of accountability and continuous improvement. Experience & Skills • Significant leadership experience within production, manufacturing, operations or supply chain environments within the Pharmaceutical sector., • Proven ability to manage large operational teams through periods of growth and change., • Strong understanding of production processes, warehousing operations and performance management., • Strong understanding and experience working under MHRA and GDP guidelines., • Experience implementing operational improvements and driving measurable business results., • Commercially aware with a practical and solutions-focused approach., • Strong communication and stakeholder management skills., • Ability to balance strategic thinking with hands-on operational leadership. Why Apply? This is an opportunity to join a organisation where you can make a genuine impact on operational performance and future business success. You will have the autonomy to shape the operation, develop teams, influence strategy and build a best-in-class production and warehousing function. Keywords: Head of Production, Head of Manufacturing, Head of Operations, Head of Warehousing, Head of Distribution, Operations Manager, Production Manager, Distribution Centre Manager, Fulfilment Centre Manager

People Partner 1 year FTC Location across - Wimbledon/Merton/Weybridge/Walthamstow/Crawley - travel required across region weekly. Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at pace, and building exciting new partnerships – changing the way the world shops, for good .We're the powerhouse behind Ocado Retail and Morrisons online – a fast-moving, tech-led logistics network that spans high-tech Customer Fulfilment Centres, bustling delivery spokes, and corporate offices across the UK. With over 16,000 colleagues – from drivers and personal shoppers to software engineers and strategists – how we communicate and support our people matters more than ever . Ready to own the people agenda for your regio n? In this role, you’ll collaborate closely with site leaders, managers, and our HR team to shape a thriving, inclusive culture that empowers our people to succeed. You will own the HR strategy acting as a consultative subject matter expert, playing a key role in shaping the employee experience, driving business performance, and fostering a supportive and innovative work environme nt. The Opportunity: Champion the Employee Jo urney Our employee experience is at the heart of our operation. In this role, you will provide a complete HR generalist service to your designated client area, supporting our managers in offering our people an outstanding employee journey wi th us. Reporting into the Senior People Partner, you will have the autonomy to decide which sites need your onsite support on any particular day in order to help with your work/life planning. Your knowledge of action planning, leveraging employment legislation, analysing employee data and trends to make a lasting impact in areas like retention, onboarding, development an d more. This is a role for an established HRBP/ People Partner who is keen to take real ownership from day one, comfortable operating in a fast-paced front-line environment, and motivated by the chance to push the boundaries on what drives our employee exp erience. What You’ll • Be Doing Partner with Leadership: Maximize your coaching and development skills to successfully partner with operational line management, solving key problems and driving a localised, site-based Pe • ople Plan.Deliver People Solutions: Collaborate with line managers and key stakeholders to execute initiatives emphasizing engagement, communication, performance management, and talent de, • velopment.Drive Data-Led Decisions: Use data-driven recommendations and trend analysis to influence operational leaders to make decisions that improve performance, attendance, retention, and the overall employee e, • xperience.Collaborate with Centres of Excellence: Partner with our HR Centres of Excellence to develop and execute broader HR strategies, such as listening products, leadership development, and diversity and inclusi, • on and ER.Champion HR Products: Lead and participate in project working groups to ensure the design of our people products is fit for our end-users, championing them at a regional level for effective imple, • mentation.Collaborate with our ER Experts: Provide expert People support to management in high-level disciplinary, grievance, and appeal meetings, as well as complex attendance management cases in conjunction with ou, • r ER team.Mitigate Risk Advise: Interpret and advise on current employment legislation, risk mitigation, family-friendly policies, and diversity awareness, promoting equality as an integral part of ou, • r culture.Be a Brand Ambassador: Act as a credible ambassador for Ocado Logistics people in day-to-day interactions with our retail clients, including Morrison s and ORL. What We’r e Looking For This role is ideal for an HR professional who thrives in fast-paced, operational environments and is ready to take on real strategic ownership. You know what a great generalist HR service looks like at HRBP/People Partner level you excel at balancing long-term strategic vision with a hands-on, roll-up-your-sle eves approach. Your Experienc • e & Skills: HR Partnering Experience: Proven experience within a People Partnering role, bringing broad People Generalist experience spanning ER, Talent Acquisition, L&D, • and engagement.Operational Translator: The ability to translate operational goals into tangible HR strategies needed to achieve successful b, • usiness results.Strong Communicator Influencer: Exceptional communication skills across all employee levels, with the ability to build constructive relationships, network, and negotiate based, • on sound logic.Analytical Mindset: Problem-solving and analytical capability, using business KPIs and HR systems to drive, • recommendations.Flexibility & Mobility: A flexible approach to working hours to support a 24/7 operation, a full current driving licence (no more than 3 points), and the ab ility to travel. Note: CIPD qualification is required for this role. Please note you must be able to travel across Wimbledon/Merton/Weybridge/Walthamstow/Crawley to attend sites on a weekly basis. What you can expect to receive in return At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusiv • e employee discounts. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every • stage of your career.Flexible Work: Enjoy 30 days of 'work from anywhere' polic, • y for a balanced life.Wellbeing Support: Access dedicated apps and an Employee Assistance Programme fo, • r holistic well-being.Generous Leave: Begin with 25 days, growing to 27 after 5 years, with, • an option to buy more.Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer, • contribution matching.Private Medical Cover: Rest easy with comprehensive priv, • ate medical insurance.Family-Friendly: We support your family with maternity, adoption, shared parental leave, • , and paternity leave.Financial Aid: Get interest-free train tickets and join our, • Cycle to Work Scheme..Share Schemes: Join exciting share plans to parti, • cipate in our success.Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular reta, • ilers and restaurants.Financial Protection: We offer Income Protection and Life Insurance f or financial security. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Customer Care & Operations Manager 📍 London (Hybrid – 3 Days Per Week In Office) 💰 £35,000 DOE This role sits at the centre of Boot Buddy and Sneaker Buddy and is ideal for someone who enjoys keeping things organised, solving problems and making sure nothing falls through the cracks. Part of the role involves managing customer service, but this is equally an operations role. You'll be involved in everything from wholesale orders and logistics to helping coordinate projects across marketing and the wider business. You'll work closely with the founders and become a key part of the team. What You'll Be DoingCustomer Care • Managing customer enquiries across email, social media and support platforms, • Resolving delivery issues, returns and product queries, • Managing customer reviews and helping maintain excellent customer satisfaction, • Identifying recurring customer issues and helping improve the customer experience Operations • Processing and coordinating wholesale and B2B orders, • Working with fulfilment partners and warehouses to ensure orders are shipped accurately and on time, • Monitoring inventory levels and flagging stock issues, • Supporting product launches and ensuring operational readiness, • Maintaining operational systems, trackers and reporting, • Coordinating suppliers, contractors and service providers, • Helping improve processes and ways of working across the business Supporting The Wider Team • Assisting the marketing team with product shipments, influencer gifting and campaign logistics, • Helping coordinate trade shows, events and retail opportunities, • Supporting project management across multiple departments, • Ensuring tasks, projects and deadlines stay on track, • Acting as a central point of coordination across the business We're looking for someone who: • Is highly organised, • Takes ownership, • Communicates well, • Enjoys solving problems, • Can manage lots of moving parts at once, • Has experience working in e-commerce, operations, logistics or customer service Experience with Shopify, Amazon, fulfilment operations, wholesale customers or logistics would be a big advantage. Why Join Us? We're a small team building ambitious consumer brands. You'll work directly with the founders, have genuine responsibility from day one and play a key role in helping the business grow.

Job Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer fulfilment after contract signature. The FR is accountable for ensuring contractual commitments are successfully translated into measurable business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy and technical alignment, the FR owns fulfilment execution, operational success, value realisation, and customer outcome. The FR serves as the critical bridge between customers and internal functions, orchestrating resources across service, engineering, logistics, finance, and partner organisations to ensure successful delivery, operational adoption, revenue realisation, and long-term customer success. The FR owns customer outcomes from Purchase Order (PO) through delivery, go-live, operational stabilisation, and ongoing performance governance, while maintaining close alignment with ARs and SRs to maximise customer value and long-term account success. Key Responsibilities 1. End-to-End Project Delivery Ownership • Own the full customer fulfilment lifecycle from Purchase Order to project completion and operational acceptance., • Manage project timeline, cost, and quality to ensure successful execution, • Develop and execute fulfilment plans aligned with customer expectations and contractual commitments., • Coordinate cross-functional teams including Sales, Engineering, Service, Logistics, Finance, and external partners., • Ensure effective management of delivery schedules, quality, resources, and customer communications., • Drive successful project deployment and operational readiness. 1. Revenue Realisation & Receivables Management • Take ownership of accounts receivable (AR) related to delivered projects, • Ensure timely invoicing, payment collection, and cash flow realisation, • Identify financial risks impacting revenue collection and take proactive actions, • Align delivery progress with payment milestones and contractual terms 1. Contract Execution & Customer Success • Ensure contractual commitments are fully executed, • Act as key interface between customer and internal teams, • Own post-go-live operational performance, • Lead KPI and SLA reviews, • Monitor operational performance and customer outcomes, • Drive adoption and value realisation, • Build long-term customer relationships, support long-term partnership development with key customer for training and onboarding 1. Governance, Risk & Escalation Management • Identify delivery, operational and contractual risks, • Lead governance reviews, • Manage escalation pathways, • Present status to stakeholders, • Drive accountability across workstreams, • Ensure transparency through reporting 1. Strategic Collaboration • Work closely with ARs to support customer growth and retention, • Partner with SRs to ensure solution intent is successfully realised in operation, • Provide field feedback to improve future solution design and delivery models Key Focus Areas (Success Metrics) • Project Delivery Excellence (On-Time, On-Quality, On-Budget), • Revenue Realisation and Cash Collection Performance, • Customer Satisfaction and Account Health, • Operational KPI and SLA Performance, • Contract Execution Accuracy and Value Realisation, • Risk Identification, Escalation Resolution, and Governance Effectiveness, • Continuous Improvement and Operational Excellence Requirements • Proven experience in project delivery, operations, or account/project management (EV, energy, or infrastructure sector preferred), • Strong understanding of contract execution, delivery processes, and commercial awareness, • Experience in managing receivables or revenue-related processes is a strong plus, • Excellent stakeholder management and communication skills, • Strong problem-solving ability with a proactive, results-driven mindset, • Ability to manage multiple projects and priorities simultaneously, • Experience working in cross-functional and international teams, • Demonstrated willingness to take ownership, learn quickly, and grow within a customer-facing delivery environment, • Fluent in English (Mandarin is a plus) We recognise that candidates may not meet every requirement listed above. If you are excited about the opportunity and believe you can contribute to our mission, we encourage you to apply. Location: Watford, United Kingdom Start Date: As soon as possible Working Hours: Full-time Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solution Key Responsibilities: • Create user flows, wireframes, prototypes, and high-fidelity designs to communicate ideas and solutions., • Support the design and optimisation of Liberty’s ecommerce platform and digital products, ensuring consistency and attention to detail., • Translate customer needs and business goals into intuitive, user-centred design solutions., • Deliver mobile-first, accessible designs aligned with Liberty’s brand guidelines., • Participate in customer research, usability testing, and A/B testing, applying insights to improve user experiences., • Contribute to design documentation, patterns, and guidelines to support team knowledge sharing., • Stay up to date with design trends, tools, and best practices, bringing fresh ideas to the team., • Collaborate with developers to ensure designs are accurately implemented and meet quality standards. Collaboration: • Partner with designers, product managers, analysts, optimisation managers, and developers on cross-functional projects., • Participate in workshops, brainstorming sessions, planning meetings, and design critiques., • Contribute to and help maintain Liberty’s design system, ensuring scalable and accessible components., • Build strong relationships across teams, aligning stakeholders around customer needs and business objectives., • Communicate design concepts clearly and advocate for user-centred solutions., • Support effective design-to-development handoffs through clear documentation and asset preparation. About You: • Passion for ecommerce, design, and creating great user experiences., • Experience designing digital products., • Proficiency with design tools such as Figma and/or Adobe Creative Suite., • A strong eye for detail in layout, typography, and visual hierarchy., • Willingness to learn about UX/UI principles, accessibility, and responsive design., • Collaborative mindset and openness to feedback., • Strong organisational skills with the ability to work on multiple tasks., • Basic knowledge of front-end technologies (HTML/CSS/JavaScript) is desirable., • Previous experience is Contentsquare and or Dynamic Yield is desirable. Please note this is a maternity cover contract. Applications close 29th June. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive, bringing their unique perspectives, skills and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

DTC -Ecommerce Coordinator (EU) Industry: Designer Toys and Collectible Pieces Location: Canary Wharf, London Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property-themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property-themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an DTC -Ecommerce Coordinator (EU) to support the day-to-day trading and optimisation of POP MART's European direct-to-consumer eCommerce business. Reporting to the Ecommerce & Digital Manager, this role sits at the heart of our EU eCommerce operation and will work closely with cross-functional teams including Merchandising, Supply Chain, Marketing, Customer Service, Product, and Technology. This is a hands-on, high-visibility role for someone who enjoys working across trading, content, analytics, and customer experience. You will help ensure our websites deliver best-in-class customer journeys, support successful product launches, and contribute to the continued growth of POP MART's online presence across Europe. The successful candidate will be highly organised, detail-oriented, commercially minded, and passionate about creating exceptional digital experiences within a fast-paced, product-led environment. Responsibilities Site Trading & Merchandising • Execute weekly product launches across EU eCommerce sites, including product page setup, homepage updates, campaign assets, and content publishing, • Conduct regular site audits and quality assurance checks to identify and resolve customer-facing issues, • Coordinate creative asset delivery with internal and global teams to ensure timely campaign execution, • Support localisation initiatives across key European markets including Germany, France, Italy, Spain, and future expansion markets, • Maintain accurate and consistent product information, content, and merchandising across all regional websites Site Optimisation & Customer Experience • Identify customer journey friction points and contribute to ongoing website optimisation initiatives, • Support A/B testing and conversion rate optimisation (CRO) activities, • Collaborate with Product and Technology teams on new feature releases, platform enhancements, and user experience improvements, • Monitor competitor activity and industry best practices to identify opportunities for continuous improvement Cross-Functional Collaboration • Work closely with Merchandising teams to identify inventory risks and support launch planning, • Coordinate with Supply Chain teams to ensure fulfilment readiness during launches, promotions, and peak trading periods, • Provide Marketing teams with accurate product and campaign information for all customer-facing channels, • Partner with Customer Service teams to resolve operational issues and escalate recurring customer concerns appropriately CRM & Customer Engagement • Support the execution of email marketing and push notification campaigns aligned to the trading calendar, • Assist with audience segmentation, campaign scheduling, content QA, and GDPR-compliant consent management, • Monitor campaign performance and contribute insights for optimisation and future planning Data & Reporting • Monitor key eCommerce performance metrics using GA4 and internal reporting tools, • Produce weekly and monthly performance reports covering sales, traffic, conversion, and customer behaviour, • Identify trends, risks, and opportunities through data analysis and provide actionable recommendations, • Support ad hoc reporting and business analysis projects as required SEO, Content & Localisation • Coordinate localisation of product descriptions, website content, metadata, and user interface text across European markets, • Conduct quality assurance reviews to ensure content accuracy, consistency, and brand alignment, • Support SEO and Answer Engine Optimisation (AEO) initiatives to improve organic visibility and discoverability Required Qualifications • Bachelor's degree in Marketing, Business, eCommerce, Digital Commerce, Retail Management, or a related discipline, • 1–3 years of experience in eCommerce, digital trading, online merchandising, digital marketing, or a related field, • Experience using Google Analytics 4 (GA4) or similar web analytics platforms, • Strong analytical skills with the ability to interpret data and translate insights into actions, • Excellent attention to detail and commitment to maintaining high standards of accuracy, • Strong organisational and project management skills with the ability to manage multiple priorities simultaneously, • Effective communication and stakeholder management skills, • Proactive, collaborative, and solution-oriented approach to problem-solving Desirable but Not Essential • Experience working with CRM platforms such as Klaviyo or similar email marketing tools, • Exposure to A/B testing, conversion rate optimisation (CRO), or customer experience initiatives, • Experience using reporting tools such as Power BI, Looker Studio, or Tableau, • Knowledge of content localisation and multi-market eCommerce operations, • Experience within retail, consumer products, collectibles, lifestyle, fashion, or entertainment industries, • Passion for designer toys, collectibles, creator culture, gaming, or pop culture brands, • Additional European language skills would be advantageous Apply If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Recruitment Consultant – National Distribution Full Time | OTE £32,000 per annum Working Hours - 40 hours per week - Core hours: 08:30 – 17:30 Additional out-of-hours escalation support required for Nightline operations Weekend cover required during peak periods Keep the Nation Moving with Pertemps - At Pertemps, we don’t just fill jobs we power some of the UK’s biggest distribution networks with exceptional people, operational expertise, and innovative workforce solutions. We’re now looking for a highly organised, commercially minded, and people-focused Planning & Compliance Consultant to join our National Distribution team at PRDC. This is a fast-paced, high-impact role where no two days are the same. If you thrive on problem-solving, building relationships, and delivering operational excellence, this could be your next career move. Why Pertemps? Pertemps is one of the UK’s largest independently owned recruitment businesses, with over 60 years of success delivering workforce solutions to leading brands across the UK. We believe in investing in our people giving you the tools, training, support, and career pathways to succeed. What you’ll get: ✔ Competitive salary + annual commission scheme ✔ Clear progression and development opportunities ✔ REC qualifications and professional development support ✔ A collaborative and supportive team environment ✔ The chance to work with nationally recognised logistics operations ✔ Exposure to large-scale workforce planning and compliance operations The Opportunity You’ll play a pivotal role in ensuring operational delivery across a major national distribution contract and you'll be the vital link between drivers, clients, compliance, and operational teams — ensuring workforce plans are fulfilled, compliance standards are met, and service levels consistently exceed expectations. This role combines: Workforce planning Driver engagement Client relationship management Compliance coordination Payroll support Operational problem-solving You’ll need to be proactive, resilient, highly organised, and confident communicating with people at all levels. What You’ll Be Doing • Resource and coordinate weekly driver plans against client forecasts, • Monitor driver availability and identify risks to supply, • Support fulfilment targets, ensuring exceptional service delivery, • Work closely with recruitment teams to address resourcing gaps, • Act as the first point of contact for drivers, • Manage queries relating to pay, hours, availability, and compliance, • Build strong working relationships with both clients and candidates, • Support driver welfare, retention, engagement, and performance, • Support driver compliance, licence checks, and legal governance, • Assist with incident and post-accident processes, • Maintain accurate records across internal systems and reporting tools, • Ensure all workers remain compliant within Joined Up and Jaama systems, • Support weekly payroll processes and hours reconciliation, • Liaise with clients to resolve missing hours and payroll issues, • Produce reports, dashboards, and management information, • Analyse trends and recommend operational improvements What We’re Looking For ✔ Organised and solutions-focused ✔ Commercially aware and customer-driven ✔ Calm under pressure in a fast-moving environment ✔ Confident managing multiple priorities ✔ Passionate about delivering exceptional service Experience & Skills • Experience within recruitment, logistics, planning, compliance, or customer operations is desirable, • Strong relationship-building and communication skills, • Ability to manage stakeholders at all levels, • Good understanding of operational KPIs and service delivery, • Strong attention to detail and administrative accuracy, • Proactive mindset with excellent organisational skills, • Comfortable working in a fast-paced, operational environment Ready to Take the Next Step? If you’re looking for a role where you can make a genuine impact, develop your career, and be part of a high-performing operational team, we’d love to hear from you.

Order Manager Location: London (Hybrid – 3 days onsite) Contract: 6 months - high potential for extension Start Date: 6 July Daily Pay Rate: £350 This is your opportunity to join one of the world’s most advanced technology and e‑commerce organisations, a company operating at extraordinary scale, powering millions of customer orders every day, and continuously pushing the boundaries of automated fulfilment. Their European Robotics division designs, deploys, and optimises cutting‑edge automation solutions across a vast network of fulfilment centres. This team sits at the heart of operational innovation, ensuring faster delivery, safer environments, and world‑class customer experiences. If you want to be part of a robotics ecosystem that is transforming how the world shops, this role puts you right at the centre of it. Responsibilities: • Own the full lifecycle of robotics orders - from the moment they’re raised to the moment they land on the fulfilment centre floor. You’ll be the person who keeps everything moving., • Keep sites running smoothly by spotting risks early, monitoring deployment health, and ensuring every order is configured and tracked accurately., • Be the hub of communication across Procurement, Logistics, Deployment, Finance, and Demand Planning - bringing teams together across multiple EU/UK countries to deliver flawlessly., • Build clear, confident execution plans that map out timelines, dependencies, and deliverables for multiple robotics projects running at once., • Coordinate the movement of robotics hardware so inventory arrives exactly when deployment teams need it., • Stay ahead of supply and demand challenges, identifying bottlenecks before they escalate and driving the right mitigation plans., • Support post‑deployment needs, helping resolve follow‑up requests and ensuring robotics solutions continue to run smoothly. Experience & Requirements: Top 3 Must‑Have Skills • 7-8 years experience in Supply Chain & Logistics Management, • Data Analysis & Reporting, • Cross‑Functional Communication Ideal Background • Experience in customer, program, or project management, • Strong understanding of supply chain, logistics, or automation environments, • Comfortable managing complex, cross‑border operations, • Proficient with ERP systems (Oracle/SAP) and advanced Excel

A premium beauty brand is hiring a Director of Ecommerce to lead its direct-to-consumer growth. This is a senior, hands-on role for a digital marketer who has scaled beauty ecommerce before and knows exactly what moves the needle online. The Role You'll own the online business end to end, strategy, performance, customer experience and team. Reporting to the Directors, you'll set the digital roadmap, hit ambitious revenue and margin targets, and make sure every interaction with the brand online feels as considered as the product itself. The role spans the D2C site, digital marketing across paid and organic channels, CRM and retention, and the operational side of ecommerce including fulfilment and stock. You'll also work alongside the clinic and distribution sides of the business to keep the customer journey seamless across channels. What you'll do • Own the ecommerce P&L: revenue, margin, contribution and growth targets, • Lead the D2C digital strategy and translate it into a clear, measurable roadmap, • Drive performance across the key levers: traffic, conversion, AOV, repeat rate and LTV, • Plan and oversee digital marketing across paid media, SEO, email, SMS, affiliate and organic social, working with internal team and agency partners, • Use data, customer insight and testing to make sharp commercial decisions, • Optimise the on-site experience: UX, merchandising, product pages, checkout, • Build and lead CRM and retention programmes that turn first-time buyers into loyal customers, • Manage stock flow, forecasting and fulfilment to protect availability and margin, • Ensure brand consistency and a premium feel across every digital touchpoint, • Deliver clear reporting and commercial insight to the Board, • Build, develop and inspire a high-performing ecommerce and digital marketing team, • Keep activity compliant with UK regulations and advertising standards What you'll bring • A strong digital marketing background built specifically in beauty ecommerce, ideally for a D2C brand, • A proven record of growing online revenue and improving profitability for a premium or prestige brand, • Deep working knowledge of performance marketing, CRM, retention and on-site optimisation, • Confidence with the numbers: P&L ownership, forecasting, contribution margin, marketing ROI, • Hands-on experience with the modern ecommerce stack (Shopify or similar), GA4, Klaviyo or equivalent, and the major paid platforms, • The judgement to balance growth with brand integrity - beauty customers notice the difference, • Leadership experience: building teams, setting standards, holding a high bar, • A bias for action, clear thinking, and turning strategy into results If you've grown a beauty D2C business online and want to take the next step into a leadership seat with real ownership, we'd love to hear from you.

Senior Legal Counsel Household name - hybrid - London A fast-growing international consumer and digital business is seeking a Senior Legal Counsel to join its UK & Ireland team during a key period of transformation and growth. The business operates a large-scale digital platform connecting consumers with a wide network of fulfilment and delivery partners and is currently integrating recent acquisitions while investing heavily in its UK operations, technology, and customer experience. The UK is a core strategic market and a key growth driver. This is a broad, high-impact commercial role at the centre of a fast-evolving business. You will act as a key negotiator and drafter of complex commercial contracts, working closely with senior stakeholders on business-critical arrangements. The role combines contract negotiation, drafting, framework development, and strategic advisory work in a fast-paced environment. We are looking for a 3- 6 PQE lawyer with strong experience in negotiating and drafting complex commercial contracts, ideally gained in a leading law firm and in-house environment. Experience in FMCG, retail, e-commerce, telecommunications, or similarly fast-paced sectors would be beneficial, along with strong stakeholder management and the ability to operate in a dynamic, transformation-heavy business. This is a high-visibility role offering autonomy, variety, and the opportunity to join during a significant period of growth. Legal is closely embedded in business decision-making, and the role offers the chance to help shape contracting frameworks and commercial approach within a scaling international organisation. I would be keen to speak to you please do call Charlotte on 07968 955284 or cbutterfield@kgglobal.co.uk

Lead IT Enterprise Architect – London 6 Months £650-700 Outside IR35 Lead IT Enterprise Architect required for a leading client based in London. This is a pivotal role leading the enterprise architecture strategy for a large-scale OSS/BSS transformation programme within a major UK telecommunications organisation. You will be embedded within the Global Systems Integrator (GSI) delivery team, operating as the lead architecture authority while maintaining accountability to the end-client sponsor. The successful candidate will play a critical role in balancing the sponsor's long-term strategic objectives with the realities of programme delivery and vendor constraints. Key Responsibilities: • Define and govern the end-to-end enterprise architecture across the OSS/BSS landscape, ensuring alignment with the sponsor's strategic vision while supporting successful programme delivery., • Establish architecture principles, standards, and governance frameworks that guide solution design and implementation whilst protecting the organisation's long-term technology capabilities., • Identify, assess, and manage architectural risks, technical debt, integration dependencies, and transformation challenges, providing transparent and objective guidance to the client sponsor., • Act as a trusted advisor to senior stakeholders, ensuring architectural decisions support both immediate programme objectives and future business outcomes., • Provide independent architectural leadership where competing priorities exist between customer strategy and vendor delivery considerations., • Extensive experience in Enterprise Architecture within telecommunications, managed services, or large-scale business and technology transformation programmes., • Strong hands-on knowledge of OSS/BSS domains, including Billing, CRM, Order Management, Service Assurance, Inventory Management, and Fulfilment., • Proven experience managing architecture relationships across multiple vendors, systems integrators, and delivery partners within outcome-based engagements. Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration.

Retail Operations Manager - BCorp Food 📍 London (Hybrid – 3 days per week in office) 💰 Up to £55,000 + Benefits 🏢 High-Growth Consumer Brand | Certified B Corp | Scale-Up Environment We're partnering with an exciting high-growth consumer brand on the appointment of a Retail Operations Manager to join their expanding commercial team. Having established a strong market position and built an exceptional reputation with customers, the business is now entering its next phase of growth and is looking for an operationally focused individual who can help scale retail operations across the UK. This is a fantastic opportunity for someone who enjoys sitting at the intersection of supply chain, customer operations, forecasting and commercial execution. You'll play a key role in ensuring products reach customers efficiently whilst supporting continued retail expansion. The Opportunity As Retail Operations Manager, you'll be responsible for driving operational excellence across the order-to-cash process, forecasting, inventory management, retail execution and customer service. Working closely with commercial, supply chain and external partners, you'll help ensure products are delivered on time, inventory is effectively managed and operational processes continue to scale as the business grows. Key Responsibilities • Own and manage the order-to-cash process from sales order through to delivery and invoicing, • Work closely with logistics and fulfilment partners to ensure excellent customer service and inventory control, • Support demand planning and forecasting activities across key retail customers, • Monitor stock levels and coordinate supply plans to maximise product availability, • Lead monthly forecasting and operational planning processes, • Produce reporting and insights to support commercial decision making, • Support the execution of retail launches, displays and promotional activity, • Build strong relationships with retail customers and operational partners, • Identify opportunities to improve processes, efficiency and scalability About You We're looking for an organised, commercially minded operations professional who thrives in a fast-paced environment. You'll likely bring experience from a retail, FMCG, consumer goods, e-commerce or supply chain environment and be comfortable managing multiple stakeholders and priorities. We're particularly interested in individuals with experience in: • Retail operations, • Supply chain coordination, • Demand planning and forecasting, • Inventory management, • Customer operations, • Logistics or 3PL management, • Sales order processing, • Continuous process improvement What's On Offer • Up to £55,000 basic salary, • Hybrid working (3 days per week in London), • Private healthcare, • Pension contribution, • Share option scheme, • Learning & development budget, • Wellness allowance, • Additional wellbeing and lifestyle benefits, • Opportunity to join a purpose-led, certified B Corp organisation, • Genuine opportunity to influence growth within a scaling consumer brand If you're looking for a role where you can make a visible impact within a high-growth business and help shape the next stage of its journey, we'd love to hear from you. lyle.edwards@ecwsearch.com

Senior Data Analyst - London, 2 days a week in the office. About the business: At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling financial institutions, aircraft manufacturers, tech giants, airlines, airports, travel companies, and many more accelerate their own digital transformation. You can learn more about Cirium at the link below. https://www.cirium.com/ About the team: Cirium’s Professional Data Services (PDS) team delivers custom analytical solutions directly to customers. Our global team combines deep data expertise, advanced analytics, and technical capability to deliver meaningful insights that drive customer value. About the job: As a PDS analyst you will have the unique opportunity to showcase your creativity by bringing bespoke solutions to market to solve those difficult problems our clients face. Sometimes an off-the-shelf product doesn’t provide the much-needed insights the industry needs. That’s where a pro service solution tailored to solve the exact challenges our clients face becomes invaluable. You will use your SQL and Tableau skills to combine elemental aviation data into compelling analytics. Unlike typical roles, this position will afford you a fresh challenge every day. Responsibilities: • Working with sales and presales, understand customer needs and translate those into delivery requirements and develop Statement of Work, including negotiation on fulfilment costs, • Based on scope of work deliver a statement of work, assign client cost and delivery timelines, balance workloads across the team and approve client proposals whilst supporting presales negotiations, • Deliver client solutions to contracted dates and within target cost/margin. Identify and mitigate commercial and delivery risks in a timely manner, • Monitor commercial pipeline to ensure all information is available and delivery resource is aligned, • Supporting the client from presales through to delivery and beyond, being the primary contact point for delivery and including assessment of customer satisfaction, • Regular reporting on delivery status and commercial performance, including revenue, margin and utilization, • Work directly with clients to scope work and manage delivery pipelines to exceed customer expectations. Requirements/Qualifications: • Experience in an organization providing data or analytics services, • Understanding of data concepts, including systems, models, and databases, • Possess current and extensive SQL coding skills, • Possess current and extensive Tableau workbook development skills, • Currently developing cloud-based solutions using Git, AWS S3 and Redshift, • Proven ability to solve complex customer problems, • Understanding of aviation data desired, • Have a technical curiosity in AI and help drive our AI initiative as we build the best-in-class aviation data platform Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Reebok is hiring a Wholesale Customer Service Executive (German-speaking, DACH region) to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment. The Role In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers. Key Responsibilities Order Management • Accurately enter and process customer orders in a timely manner Product Allocation & Logistics Coordination • Support allocation of orders and liaise with the warehouse to ensure efficient dispatch Customer Communication • Track orders and shipments, providing updates on delivery timelines, delays, and changes Cross-Functional Collaboration • Partner with Sales, Logistics, and Operations teams to resolve issues and streamline processes Performance Monitoring • Assist in tracking KPIs (fulfilment rates, delays, customer satisfaction) and suggest improvements Skills & Experience Required • Minimum 3 years’ experience in wholesale operations and customer service, • Fluent in German, • Strong understanding of order processing, logistics, and after-sales support, • Excellent communication skills with a customer-first mindset, • Highly organised and detail-oriented, able to manage multiple priorities, • Proficient in Microsoft Office and ERP/order management systems, • A proactive, calm problem-solver who works well under pressure Package & Benefits • Location: Fitzrovia, London, • Salary: Competitive, based on experience + annual bonus, • Benefits: Staff discount, pension contribution, etc, • Holiday: 33 days (including Bank Holidays), • Career growth and stability.

Compliance Officer / Deputy MLRO FCA-authorised Electronic Money Institution — London (hybrid) • 1 day per week in the London office rest from home, • Brilliant team in a positive high growth environment This is a senior second-line role with genuine breadth. Reporting to the Compliance Manager / MLRO, you will deputise across the full financial crime remit — AML/CTF, sanctions, fraud, anti-bribery and corruption — while also covering wider regulatory compliance including Consumer Duty, Safeguarding, Operational Resilience and Data Protection. A rare opportunity to shape the compliance architecture of an EMI combining digital-money and alternative-asset services. The role • Deputise for the MLRO on suspicious activity reporting, FCA liaison and day-to-day oversight of the AML/CTF programme, • Lead the business-wide financial crime risk assessment and underpinning governance (committee charters, MI, escalation), • Quality-assure CDD/EDD, transaction monitoring and sanctions screening across both fiat and bullion-linked flows, • Review complex and higher-risk files — PEPs, high-value purchases, cross-border payment corridors, • Refine transaction-monitoring rules, thresholds and typologies; drive false-positive reduction, • Prepare MI and reporting for senior management and Board-level financial crime committees, • Contribute to the annual MLRO Report, Consumer Duty annual report and wider regulatory reporting, • Partner with technology on automated monitoring, screening and analytics, including data-quality remediation, • Deliver targeted regulatory training across payments, bullion fulfilment and customer-facing teams You will bring • 7+ years in AML / financial crime compliance within a regulated payments or EMI environment, • Recognised AML qualification (ICA Diploma, ACAMS Certified AML Specialist, or equivalent), • Strong working knowledge of MLR 2017, POCA 2002, the FCA Handbook and JMLSG Guidance, • Credibility with the FCA, auditors and law-enforcement counterparts, • Comfort interpreting data-driven monitoring outputs and engaging on compliance tooling and APIs, • Strong written communication — Board MI, SAR drafting and policy work What’s on offer • Competitive base aligned with senior second-line responsibilities, • Share options, enhanced annual leave and workplace pension, • Sponsorship for ongoing professional certification (ICA / ACAMS), • Genuine influence over the FC and broader compliance framework at a growth-stage EMI

Warehouse Supervisor- Wembley (11am-7pm)- Up to £38,000 A fast-growing direct-to-consumer retail business is looking for a hands-on Warehouse Supervisor to take ownership of its warehouse operation and support the next phase of growth. Established under two years ago, the company has already scaled to over £3m in annual revenue, with strong year-on-year growth driven by a digital-first eCommerce model. Operating within a fast-moving consumer category, the business supplies a wide range of products directly to customers across the UK. With a focus on value, availability, and customer experience, it has quickly built a loyal customer base and reputation for reliable fulfilment. The wider team is currently around 15 people, with six employees based in the warehouse. This is a key hire as the business transitions from a founder-led, informal setup to a more structured and scalable operation. The successful candidate will work closely with the founders to professionalise the warehouse, improve performance, and implement stronger processes and controls. This is a highly hands-on role, suited to someone who enjoys being on the warehouse floor, leading from the front, and making tangible improvements in a fast-paced environment. Key responsibilities: • Oversee day-to-day warehouse operations, including inbound, storage, picking, packing, and dispatch, • Ensure accurate and on-time order fulfilment using the existing WMS (Mintsoft), • Manage daily coordination with delivery partners to meet collection cut-offs, • Lead, coach, and develop a team of warehouse operatives, • Set clear expectations and drive accountability across the team, • Identify inefficiencies and implement process improvements and SOPs, • Improve warehouse layout, productivity, and space utilisation, • Strengthen stock control and inventory accuracy, particularly for high-value items, • Maintain and improve Health & Safety standards and compliance, • Track and report on operational KPIs (e.g., accuracy, throughput, dispatch times) What makes a successful candidate: • Experience in a similar warehouse supervisor or team lead role (ideally within a start-up environment), • Hands-on leadership style, comfortable working on the floor, • Strong organisational and problem-solving skills, great attention to detail with stock control, • Process-driven mindset with a focus on continuous improvement, • Experience with warehouse management systems (Mintsoft preferred), • Ability to introduce structure into a fast-paced, evolving environment, • Confident managing teams in a close-knit or informal setting, • Full permanent right to work in the UK If you are ready to join a business where you can make a true impact, apply now!

Digital & Agentic Commerce Consultant Location: London Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song As an ECommerce Consultant: We are entering an exciting era of agentic commerce — where AI agents, autonomous search, and intelligent consumer experiences are beginning to reshape how people discover, evaluate, and buy. We are looking for consultants who are energized by this shift and want to be at the forefront of defining what it means for our clients. We are seeking an experienced professional with expertise in ecommerce transformation and commerce operations, with a focus on digital commerce, go-to-market strategies, direct-to-customer growth, channel strategy, and commerce operating model design. A working understanding of the agentic commerce landscape and hands-on curiosity with AI tooling are central to this role. You are a problem solver with strong delivery experience in industry or consulting, comfortable working in fast-paced, agile environments. You are a trusted advisor, facilitating workshops, developing business recommendations, and building business cases — including for AI and agentic commerce capabilities. Responsibilities: • Contribute to ecommerce and digital commerce transformation programs, including current state assessments, target state design, and operating model transformation, on complex client engagements., • Understand client needs and develop tailored solutions that help clients advance their ecommerce, commerce operations, and commerce technology capabilities., • Build trusted relationships with clients, facilitating workshops and translating technology choices into clear commercial recommendations., • Analyze and synthesize commerce technology needs, drawing on knowledge of commerce platforms, PIM, search and merchandising, CRM, CDP, loyalty programs, and MarTech solutions., • Drive delivery of commerce projects end-to-end, including planning, quality assurance, and go-live, • Adopt and apply AI tooling as a core part of day-to-day working — including LLMs, vibe coding, and emerging agentic tools — to enhance the quality and pace of delivery. Required experience: • Either in a consulting role with significant ecommerce exposure, or in an industry commerce role (e.g. ecommerce, trading, merchandising, commerce operations)., • Strong understanding of ecommerce strategy, digital commerce platforms, go-to-market strategies, and commerce operating model design., • Understanding of commerce operations — how ecommerce businesses are run day-to-day, including trading, fulfilment, merchandising, and the interplay between technology and operations., • Solid grasp of the commerce technology landscape, including commerce platforms, PIM, search and merchandising, and how these connect to CRM, CDP, and MarTech solutions., • Demonstrable interest in agentic commerce and AI — through strategic work, POCs, independent learning, or a developed point of view on how AI agents and agentic search will reshape commerce., • Active day-to-day use of AI tooling — including LLMs and emerging development tools — as part of how you already work., • Strong communication and interpersonal skills, including storytelling for executive audiences and the ability to engage diverse and senior stakeholders. Preferred experience: • Familiarity with agentic commerce concepts and the emerging landscape — including Generative Engine Optimisation (GEO), Answer Engine Optimisation (AEO), AI-native search, LLM-powered applications, and brand or consumer-facing agents., • Hands-on experience with AI and agentic platforms — such as Google Gemini/GCEX, OpenAI Agent SDK, n8n, LangGraph, Microsoft Agent Foundry, or AWS Bedrock, • Experience across the commerce technology ecosystem, including one or more of: commerce platforms (Salesforce Commerce Cloud, Commercetools, Shopify, BigCommerce), search and merchandising (Algolia, Bloomreach, Elasticsearch), or PIM and content management (Salsify, Akeneo, Contentful, Adobe Experience Manager). What we'll give you... A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible working policies., • A range of generous Parental Leave offerings., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time.

Operations Manager Location: Hatton Garden, London (Office-Based) Full-Time | Permanent On-Site Role About Henig Diamonds Henig Diamonds is one of the UK’s leading diamond and jewellery suppliers, serving retailers and industry professionals across the country. As we continue to grow, we are seeking an experienced and highly organised Operations Manager to lead and develop our Operations Department. This is a key leadership role responsible for ensuring the smooth running of operational activities across inventory, dispatch, quality control, returns, repairs, and process improvement. The successful candidate will play a vital role in driving efficiency, accountability, and scalability across the business. The Role Reporting directly to the COO, the Operations Manager will oversee day-to-day operational performance, ensuring processes are efficient, teams are aligned, and company standards are consistently maintained. You will be responsible for building structure, improving workflows, monitoring performance, and supporting the continued growth of the business through strong operational leadership. Key Responsibilities Operations Management · Manage and oversee daily operational activities across all operational departments. · Ensure priorities are clearly communicated and resources are allocated effectively. · Identify and remove operational bottlenecks and inefficiencies. · Promote collaboration and communication between departments. · Build accountability and ownership across operational teams. · Support business growth through scalable operational processes. Inventory Governance & Stock Control · Maintain and improve stock accuracy across the business. · Investigate stock discrepancies and inventory issues. · Manage missing stones and missing certificate processes. · Oversee inventory audits and stock control procedures. · Ensure stock is organised, secure, and accurately recorded. · Support future inventory automation and RFID initiatives. Dispatch & Fulfilment Oversight · Oversee order fulfilment and dispatch operations. · Monitor workload, priorities, and operational performance. · Improve dispatch efficiency and service levels. · Ensure customer orders are processed accurately and on time. Quality Control & India Operations · Manage the India-based stock checking and QC team. · Ensure stock checking and quality control activities are completed within agreed timeframes. · Coordinate shipment checks and supplier visit priorities. · Monitor rejection rates and recurring supplier issues. · Escalate operational concerns where necessary. · Provide operational reporting and performance visibility to the buying team. After-Sales, Repairs & Returns · Oversee supplier returns, repairs, warranty claims, and jobbing activities. · Monitor turnaround times and service standards. · Ensure customer and supplier returns are processed accurately. · Drive improvements within after-sales processes. · Improve communication between sales teams, suppliers, workshops, and operations. Process Improvement & Projects · Identify opportunities to improve operational workflows and efficiency. · Support the implementation of KPIs and operational best practices. · Assist with Zoho implementation and future system developments. · Standardise procedures, documentation, and operational processes. · Support long-term growth and scalability of the Operations Department. Skills & Experience · Previous experience in an operations Manager or similar leadership role. · Strong organisational and problem-solving skills. · Experience managing multiple teams and priorities simultaneously. · Excellent communication and stakeholder management abilities. · Excellent written and spoken English skills are essential. · Strong analytical mindset with attention to detail. · Experience in inventory management, stock control, logistics, or fulfilment operations. · Comfortable driving change and implementing process improvements. · Experience within jewellery, diamonds, luxury goods, wholesale, or distribution environments is highly recommended. What We Offer · Opportunity to join a growing and ambitious business. · Key leadership position with real impact on company performance. · Collaborative and supportive working environment. · Long-term career development opportunities. · Office-based role in the heart of London’s jewellery district, Hatton Garden. If you are an organised, proactive, and results-driven operations professional looking to make a significant impact within a growing business, we would love to hear from you. Apply now to join Henig Diamonds.

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

Chief Of Operations London | Hybrid Up to £175,000 + Bonus + Executive Benefits Package An opportunity to help shape the next phase of a global success story Fella & Jones are partnering with an innovative, high-growth consumer health and wellness business that has established itself as a category leader through science-led innovation, premium products and a rapidly expanding international customer base. As the business enters its next phase of growth, they are seeking an exceptional Chief of Operations to join the executive leadership team and build the operational foundations required to support significant global expansion. The Opportunity This is far more than a traditional operations role. You'll be responsible for creating a scalable, future-ready operating model that enables growth across multiple international markets while maintaining the highest standards of quality, compliance and customer experience. Working closely with the executive team, you will oversee the full operational landscape, spanning manufacturing, supply chain, logistics, quality, regulatory affairs, product launch execution and operational transformation. Key areas of focus will include: • Developing a world-class global supply chain and fulfilment network capable of supporting rapid international growth, • Driving regulatory excellence, including FDA readiness, audits, approvals and ongoing compliance across multiple markets, • Leading the operational delivery of new products from concept through to commercial launch, • Building robust planning, forecasting and inventory management capabilities, • Leveraging technology, automation and AI-enabled tools to improve visibility, efficiency and decision-making, • Developing high-performing teams, systems and governance frameworks that support long-term scale About You You are a commercially minded operational leader who thrives in complex, highly regulated environments and enjoys building businesses for the future. You may currently be a COO, Chief of Operations, Operations Director or equivalent executive leader within pharmaceutical, medical device, biotechnology, life sciences or regulated consumer health sectors. You'll bring: • Experience leading large-scale operational functions across supply chain, manufacturing, logistics, quality and compliance, • Strong FDA and regulatory expertise, including audit readiness, approvals and governance, • A track record of scaling businesses through periods of rapid growth and international expansion, • Experience launching products and building the infrastructure required to support growth across multiple markets, • A passion for operational excellence, data-led decision making and continuous improvement, • The ability to operate strategically whilst remaining hands-on when required Why Join? This is a rare opportunity to join an ambitious, founder-led business at a pivotal stage in its journey. You'll play a critical role in shaping the future of the organisation, influencing strategic direction and building the operational capability required to support continued global growth. In return, you'll receive a highly competitive salary, generous bonus potential and the opportunity to make a genuine impact within one of the most exciting businesses in its sector.

Warehouse Manager Dirac Trading Group | Acton, London | Full-time, permanent | On-site Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. What you will own • Lead the warehouse team day to day, setting priorities and holding people accountable., • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand., • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time., • Book UK outbound shipments and resolve courier or collection issues quickly and practically., • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas., • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks., • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency. What we're looking for • Previous experience managing or supervising a warehouse team in the UK., • Strong organisation, prioritisation and communication skills in a fast-paced environment., • A hands-on management style, with the willingness to lead from the front when needed., • Experience managing rotas, temporary workers, overtime and daily warehouse coverage., • Strong attention to detail around packing, dispatch and stock accuracy., • Experience booking UK outbound shipments., • A valid forklift licence, or willingness to obtain one, is preferred., • Applicants must have the right to work in the UK. Package and benefits • £40,000 base salary., • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved., • Free on-site parking and company pension scheme., • Staff discount for stock we sell., • Supportive, high-energy working environment with the office and warehouse teams based together in Acton., • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis., • Overtime support where required, including potential meal support during extended overtime periods. How to apply If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

Senior Merchandise Admin Assistant REPORTING TO: Merchandiser THE ROLE & RESPONSIBILITIES We are looking for a highly organised and commercially minded Senior Merchandise Admin Assistant to support the Merchandising function across trading, stock management, reporting and merchandising operations. This role combines traditional merchandising administration with Merch Ops responsibilities and will play a key role in ensuring stock is managed effectively from intake through to customer delivery. The successful candidate will support the Merchandiser in driving commercial performance whilst ensuring operational excellence across inventory, logistics and wholesale fulfilment. Key Responsibilities Reporting & Analysis -\tProduce weekly trade, stock and intake reports. -\tMonitor key merchandising KPIs, including stock cover, sell-through and intake performance. -\tCollate wholesale sales reports to provide visibility of trading opportunities and support forecasting. -\tSupport forecasting, planning and commercial decision-making through accurate reporting and ad hoc analysis. Seasonal Planning & Product Setup -\tSupport seasonal planning activities and provide analysis to inform range decisions. -\tInput wholesale orders and communicate any range amendments or changes to wholesale partners. -\tComplete timely sizing, coordinating seasonal D2C sizing analysis with wholesale buys. -\tMaintain accurate product, pricing and stock data across all systems. Intake & Supply Chain Management -\tCoordinate purchase orders and supplier delivery timelines. -\tTrack inbound shipments and maintain visibility and accuracy of intake schedules. -\tIdentify and resolve delivery issues, escalating risks and communicating updates to key stakeholders. -\tEnsure stock is available to support launch dates and trading priorities. -\tWork closely with Product and suppliers to ensure delivery timelines, shipping documentation and delivery requirements are accurate. -\tAssist in resolving supply chain and delivery issues. Warehouse & Wholesale Operations -\tManage stock intake from supplier through to warehouse receipt. -\tAct as the day-to-day contact for warehouse and logistics partners. -\tCoordinate warehouse booking-in schedules and resolve delivery discrepancies. -\tMonitor stock flow, warehouse performance and inventory accuracy. -\tSupport freight bookings and shipment tracking. -\tInvestigate stock discrepancies and support stock reconciliations. -\tCoordinate wholesale order fulfilment from allocation through to dispatch. -\tManage wholesale documentation and ensure customer delivery requirements are met. -\tTrack and report on wholesale delivery performance. -\tEnsure stock is receipted accurately and available for trade in a timely manner. Trading & Inventory Management -\tSupport stock allocation, replenishment and channel management. -\tSupport channel allocations and stock movement decisions. -\tMonitor stock availability and identify risks and opportunities. -\tSupport promotional activity, markdowns and in-season trading actions. -\tPartner with Customer Experience to resolve stock, fulfilment and returns-related issues.

Why Ocado? Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"). This drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position to influence and drive positive change. This role also involves working closely with the wider Ocado Logistics Excellence functions, the CFC and the Operational Business Units, Delivery Operations plus the relevant Senior Leadership teams. Responsibilities As CI Manager you will be responsible for the delivery of improvement projects and initiatives that drive advanced performances across 5 pillars of Safety, People, Customer, Delivery and Cost: You will also be responsible for the following tasks: • Deliver site improvement projects to time and budget, • Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects, • Act as the onsite representative to support and roll out projects initiated by other business areas, • Manage projects to an agreed structure with clear requirements, stakeholders and objectives, • Manage stakeholder communications to ensure that a stakeholders are kept up to date, • Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using:, • Data analysis & trend mapping, • Lean methodology tools, • Operational expertise, • Qualitative insight from operational teams, • Information and legal requirements from other business areas, • Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation You will also contribute to onsite cadence by: • Supporting the meeting landscape to focus and achieve buy in to quality, cost and delivery issues, • Working closely with operations teams at a levels to support them in delivering improvements, • Coaching and train operational teams to embed a culture of quality focused continuous improvement, • Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for improvement initiatives. About you The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values. You will possess these following qualities: • Ability to persuade, negotiate and influence key stakeholders, • Confidence in delivering informative, well-organised presentations, • Experience of managing projects, • Experience of analysing and utilising data, • Previous experience in a continuous improvement environment or the use of Lean methodology tools, • Previous experience in a 24/7 productivity conscious warehouse environment, • Working knowledge of food safety practices, • Good working knowledge of Microsoft and Google suite, • Excellent problem solving skis with a solution focus & strong bias for action, • Strong verbal & written communication and numeracy skills, • Be a recognised self starter with excellent personal organisational skills What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme, • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+., • Bonus Scheme

HEAD ROASTER | Old Spike Roastery CIC | £40,000 - £45,000 per annum based on experience Old Spike Roastery is a specialty coffee social enterprise based in South London. Every bag we sell funds meaningful employment and support for people experiencing homelessness. We roast and ship exceptional coffee every week to wholesale cafe accounts, offices, restaurants, and direct-to-consumer customers across the UK. We're looking for a Head Roaster to lead the quality and coffee side of our roastery as we continue to grow. The Role This is a senior, hands-on role responsible for everything that goes into the cup, from sourcing and selecting green coffee through to roasting, quality control, and blend development. You'll lead a small roasting team, manage our roasting schedule, and be the person who sets and maintains the quality standard across everything we roast. We're currently roasting high volumes per week across wholesale, retail, and e-commerce, and that volume is continuing to grow. We need someone who is comfortable operating at that scale without compromising on quality, and someone who understands that specialty quality and volume aren't mutually exclusive. You must understand customer needs and preferences within the scope of specialty, and the importance of meeting those requirements. You'll work closely with our Roastery Operations Manager, who handles the commercial and logistics side of the site, and with senior management on sourcing strategy, budgets, and new product development. What You'll Be Doing • Roasting / Profiling: leading all production roasting on our Giesen W30A, creating and maintaining and adapting roast profiles, ensuring consistency and quality across every batch, • Green coffee sourcing and management: building and maintaining relationships with importers and traders, cupping and evaluating samples, selecting coffees that align with our quality and sustainability standards and commercial needs. Keeping a close eye on the green coffee market and seasonality, understanding buying cycles, contract dynamics, incoterms, and tying sourcing decisions into our commercial strategy and margin targets. Ensuring orders are placed on time and based on stock levels / forecasts., • Forecasting: building a sourcing schedule for all the Old Spike line based on future harvest and arrivals from different origins. Knowing the harvest calendar for the different countries anticipating the request of PSS., • Quality control: leading the QC process including cupping, roast analysis, and roast logs; setting the benchmark for Old Spike Standards and making sure the team holds it and understands it., • Blend development: creating and refining our core blends and seasonal offerings ahead of time, working with the commercial team to ensure the range meets customer demand and margin targets. Developing new blends for specific customers according to their needs and working hand in hand with the wholesale department on budgets, volumes and forecasting., • Budget and margin: managing the green coffee budget, understanding and tracking added costs, and calculating margin across our product range to support commercial decision-making, • Production planning: building and managing the weekly roasting schedule in line with order volumes, stock levels, and fulfilment deadlines, • Team leadership: line managing the Production Roaster and any supporting roasting assistants; setting standards, running check-ins, and developing the team's skills and coffee knowledge, • Equipment: owning the maintenance and care of the Giesen W30A and all roastery equipment, including cleaning schedules and liaison with technical service when needed, • Coffee training: leading internal coffee education for the wider team, including baristas across our cafe sites, and supporting our social impact training programme where relevant, • Marketing support: source traceability and marketing material from importers for new releases, and review all published coffee content for accuracy and brand alignment, • Client-facing and business development: attending client cuppings and tastings to support our sales and account management team, helping showcase our coffees and build relationships with existing and prospective wholesale customers, • Industry representation: representing Old Spike at industry events, exhibitions, and competitions, building our reputation within the specialty coffee community and staying connected to what's happening in the wider market About You You have significant experience as a Head or Senior Roaster in a specialty coffee environment, ideally at volumes of above 1,000 KG+ per week. You understand the craft and the science. • Confident sourcing green coffee: you've worked directly with importers, cupped extensively, and made buying decisions based on quality, availability, and cost. You have a keen interest in and working understanding of the coffee market, including harvest cycles, pricing trends, and how they affect planning and commercials., • Knowledgeable about sustainability concepts and standards and committed to look for and work with coffees with demonstrable impact in origin communities., • Strong on numbers: you're comfortable managing a budget, costs beyond the green price per kilo, and understanding how sourcing decisions affect margin, • A calm, positive and capable team leader: you set clear expectations, lead by example on the roaster, and bring people with you on the journey, • Organised and production-minded: you can plan a roasting schedule that keeps up with demand and adapts to last minute changes or special requests., • A clear communicator: you can talk coffee with importers, explain flavour to customers, and give honest, measured feedback to your team, • Comfortable in a client-facing environment: you're confident leading cuppings, presenting coffees to wholesale customers, and representing the brand at events, • Passionate about quality but pragmatic about scale: you care deeply about what's in the cup and you understand the operational realities of producing it at volume, • Experience with Cropster or similar software is a strong advantage, • Experience with Giesen roasters is a plus but not essential, • Food safety knowledge (HACCP Level 3 or similar) is desirable, • Q Grading or SCA qualifications are a plus, • Motivated by working somewhere that stands for something — our mission matters and we want someone who connects with it Benefits • Access to industry events and coffee exhibitions, • An additional holiday day for every year you stay with us, • Staff rewards app with benefits across restaurants, retail stores, gyms and more, • Free coffee on and off shift, 50% staff discount on all other products, • NEST Pension scheme, • Flexible working hours Old Spike Roastery is a London living wage employer and an equal opportunities employer. We welcome applications from people with lived experience of homelessness or the criminal justice system. We are ideally looking for someone to start mid-late July, but will also consider candidates who can start in August. Please apply via the link or email jade@oldspikeroastery.com including a cover letter, to submit your application.

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Monitor stock levels and flag shortages, overstocks, or discrepancies Product Setup & Maintenance • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Ensure listings are accurate and live on time for launches and promotions Supplier & Purchase Order Support • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Maintain accurate records of orders, deliveries, and invoices Logistics & Fulfilment Coordination • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Work with warehouse teams to resolve fulfilment or stock issues Reporting & Admin • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Keep operational documentation and systems up to date Launch & Promotion Support • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Coordinate with internal teams to ensure operational readiness Cross-Team Collaboration • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • Support process improvements to reduce errors and improve efficiency Skills & Experience • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams, • Proactive mindset — spots problems before they escalate Free WSET programme Salary 35,000

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Jewellery department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics, remaining as ever, 'the chosen resort of the artistic shopper'. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established Jewellery brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for Jewellery to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

ABOUT TALA Tala is on a mission to be the definitive zero-carbon lighting brand. Founded in 2015, we are a design-led, sustainability-focused lighting company headquartered in London, with global fulfilment centres in Atlanta, Amsterdam, and London. We create high-quality lighting products that blend design, technology, and sustainability - and we are growing. THE ROLE We are looking for a commercially sharp, self-directed Sales Manager to own Tala's most important UK relationships and open up new international markets. This is a role for someone who knows how to operate within complex retail and wholesale organisations, earning trust at buying director level, navigating large accounts, and driving revenue without needing to be managed. You will hold a portfolio of the UK's most prestigious retail and wholesale accounts, develop new high-value partnerships across premium department stores, electrical distributors, and national buying groups, and lead Tala's commercial expansion into international distribution territories outside the EU and US. This role involves regular UK travel and periodic international travel as the territory requires. We want someone who brings structure, credibility, and consistent execution, and who is energised by the weight of the opportunity presented. KEY RESPONSIBILITIES • Own and grow Tala's most strategic UK retail accounts, including established partners across premium department store and lifestyle retail, ensuring revenue growth, strong sell-through, and long-term partnership health., • Identify, pursue, and close new high-value UK retail and wholesale partnerships across premium department stores, electrical distributors, and national buying groups., • Build and execute an international distribution strategy for territories outside the EU and US, identifying, evaluating, and onboarding distribution partners across target markets., • Own the full sales cycle end-to-end: prospecting, pitching, negotiating terms, and closing, then managing accounts to maximise growth and retention., • Maintain a healthy pipeline in the CRM, forecast accurately, and use data to prioritise effort and improve conversion., • Represent Tala at trade shows, industry events, and key customer meetings across the UK and internationally., • Work closely with marketing, product, and operations to ensure account needs are met and new launches are well supported. WHAT WE'RE LOOKING FOR • Significant B2B sales experience in lighting, interiors, furniture, homewares, or a good track record in consumer goods, with a history of hitting and exceeding targets., • Experience managing complex national retail accounts and/or working with wholesale or distribution networks at a senior level., • Commercially astute - you understand margin, trading terms, and what it takes to grow an account profitably, not just in volume., • Comfortable operating with significant autonomy - you manage your own time and pipeline and deliver without fuss., • A confident communicator who builds relationships at buying director and senior leadership level., • Organised and data-disciplined - you track everything in the CRM and use it to sharpen your approach., • Comfortable with regular travel across the UK and internationally where the role demands., • International commercial experience is a strong advantage, particularly across APAC, the Middle East, or LATAM. WHAT WE OFFER • Competitive salary (£60k+) + uncapped commission, • 26 days annual leave + bank holidays, • 60% staff discount on Tala lighting

About us: Specialising in the FMCG, Health & Beauty, and Publishing sectors, we create engaging path-to-purchase journeys that connect brands with their audiences and motivate shoppers to indulge in the things they love. We work across the full shopper journey with the types of projects we deliver ranging from POS and shopper toolkits to promotional solutions, trade marketing, experiential activation and partnership marketing. Our clients include leading Food, Drink and Health & Beauty brands, as well as magazine distributors. About the role: This role will be to provide the Consumer Brands team with day-to-day account support working across FMCG, Publishing, and Health & Beauty clients. Based at our London office, the role will be working with both our London and Midlands based teams. This is a great opportunity for someone at the start of their career who’s excited about consumer brands and keen to learn how creative work is made, from the first idea all the way to final delivery. You’ll be supported by experienced account leads, creatives, and production teams as you help bring campaigns to life. You’ll be the kind of person who loves working collaboratively, thrives in a fast-paced environment, enjoys solving problems and keeping projects moving. Key responsibilities: • Supporting the day-to-day management of projects, from briefing to end delivery., • Prepare briefs clearly and accurately, ensuring brand, retailer and regulatory guidelines are understood., • Manage design and artwork amends, and approval rounds to client sign-off., • Building trusted relationships with clients and internal teams through clear communication and reliability., • General project admin including: 1.Setting up new projects 2.Preparing client quotes 3.Monitoring budget spend 4.Raising draft invoices • Creation of project timelines and managing workflow to ensure deadlines are met., • Maintaining up-to-date project trackers and internal systems., • Working with our internal procurement team from production quoting through to end delivery., • Market research: store visits / online research / social research to keep up with industry news and present findings back to the team., • Assisting with brainstorms / presentation / proposals as required., • Admin support during live promotions including weekly redemption reports, monitoring mailboxes, responding to customer queries, and managing prize fulfilment., • Assisting with the creation of project wash-up reports & presentations. Key Requirements: • Around 1–2 years’ experience in B2C account management or client services within a creative agency, or marketing environment, preferably with some experience of working on shopper marketing projects., • Previous POS production experience preferential but not essential., • Strong organisational and communication skills - you’re proactive, reliable, and detail-oriented., • Strong attention to detail and financial acumen., • Comfortable managing multiple tasks and deadlines with a positive, solutions-focused attitude., • A genuine passion for consumer brands, shopper marketing, creativity, and learning how great work gets made., • Flexible and adaptable - comfortable stepping in to support other parts of the account when priorities shift or volume increases.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team. About the Role: We are looking for a Sales Coordinator to join our Wholesale Fabrics Commercial team in our Head Office, supporting both our Fashion and Drapery Divisions. This is a role at the heart of our fabrics business, combining proactive sales support with thoughtful commercial planning – two things Liberty has always done with care and intention. What You'll Be Doing: • Supporting the end-to-end processing and management of sales orders through our ERP system., • Managing the order book and keeping customers and the sales team informed every step of the way., • Coordinating logistics with our third-party warehouse to ensure smooth, timely fulfilment., • Building strong working relationships with Sales Managers and Agents to provide exceptional sales administration support., • Playing an active role in trade shows, sales meetings and the production of selling tools., • Growing your knowledge of Liberty's fabric collections as our product offering continues to evolve. What We Would Love to See: • Proven experience in a similar sales coordination or sales support role., • A solid understanding of supply chain processes, from production through to customer fulfilment., • Strong ERP systems experience., • A background in wholesale fashion textiles: fabrics, accessories, trims, raw materials or components., • Confidence across MS Office, particularly Excel, Word, PowerPoint and Teams., • Technical knowledge of fabrics and textiles would be a wonderful plus., • A genuine appreciation for Liberty's heritage and the craftsmanship that defines us. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

“Looking to grow your career in international retail sales with uncapped earning potential? Join a fast-growing business expanding across the UK markets.” We are looking for a commercially driven Sales Executive to expand our presence across the UK markets. This role is ideal for a proactive sales professional who thrives in a field-based environment and has a strong understanding of retail & Consumer distribution channels. Key Responsibilities • Proactively identify and secure new business opportunities across assigned territories, • Build and manage relationships with retail buyers and key decision-makers, • Deliver compelling product presentations and negotiate commercial agreements, • Drive revenue growth by closing deals and expanding existing accounts, • Coordinate with internal teams to ensure smooth order fulfilment and delivery, • Stay informed on market trends, competitor activity, and customer needs Candidate Profile • Proven track record in field sales, business development, or retail account management, • Strong understanding of UK retail landscape, • Excellent communication, negotiation, and relationship-building skills, • Self-motivated, target-driven, and comfortable working independently, • Willingness to travel extensively within assigned regions Experience Preferred: FMCG | Consumer Electronics | Home Appliances | Luggage & Bags & Lifestyle What You’ll Get • Competitive base salary + uncapped commission structure, • Travel allowance and business expenses covered, • Clear progression path into senior commercial roles, • Exposure to international markets and diverse product categories

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Dress Fabrics department. This space showcases an exceptional selection of our textiles, sourced from across the globe. With a strong focus on craftmanship and creativity, you will deliver a highly personalised experience to our customers while representing the heritage and expertise synonymous with Liberty. The ideal candidate will bring luxury retail experience alongside a refined understanding of fabrics, garment construction and haberdashery. Perfect for an aspiring dressmaker or designer, this role is suited to someone with both technical confidence and a genuine passion for textiles, craftsmanship and strong customer service. What We Would Love To See: • A genuine passion for fabrics, textiles and haberdashery, with hands-on knowledge of dressmaking or craft., • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for fabric to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: Christmas at Liberty is unlike anywhere else. As the festive season transforms our iconic Regent Street store into a destination in its own right, gifting reaches its most inspired, and we want you to be at the heart of it. We are looking for passionate Sales Associates to join our celebrated Christmas department on a fixed-term basis, supporting us through our most magical and most important trading period of the year. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic. Please note: This is a seasonal, part-time role of 30 hours, offered on a 5-month fixed-term contract.

Job Description: Ticketing & Group Sales Manager (FTC - 6 month contract - FT until November, 2-3 days per week until December 18) Company: SX Global Properties: World Supercross Championship & Ultimate Sevens Location: Hybrid / London Start Date: IMMEDIATE START REQUIRED Role Purpose The Ticketing & Group Sales Consultant is responsible for the end-to-end delivery of ticketing operations and group sales across both the World Supercross Championship and Ultimate Sevens. This role combines commercial sales accountability with ticketing system management, reporting, and event delivery, ensuring a coordinated approach to revenue generation, operational execution, and customer experience across all markets. The role works cross-functionally with Marketing, Event Operations, host cities, and external ticketing partners to maximise ticketing performance and deliver successful live events. Key Responsibilities 1. Group Sales (B2B & B2C) • Lead and deliver group ticket sales strategy and execution across both World Supercross and Ultimate Sevens, • Drive revenue through proactive outbound sales and inbound enquiry management, • Identify and convert opportunities across key segments:, • Corporate clients, • Schools and universities, • Sports clubs and grassroots organisations, • Travel and tour operators, • Community and fan groups, • Manage the full sales pipeline from lead generation through to confirmation and fulfilment, • Sell a range of products including general admission, hospitality, and packaged experiences, • Build and maintain relationships with group organisers to support repeat business and long-term engagement, • Track pipeline performance and provide regular updates on sales progress and forecasts, • Contribute a defined proportion of overall ticketing revenue through group sales 1. Ticketing Operations & Management • Own and manage ticketing operations across all events for both properties, • Act as primary point of contact for:, • Ticketing platforms (e.g. Ticketmaster), • Venue ticketing teams, • Oversee ticketing system functionality, including:, • Inventory builds and management, • Pricing structures and adjustments, • Promotional offers and access codes, • Ensure ticketing products are correctly configured and aligned with commercial and marketing strategies, • Manage ticket-related customer enquiries and ensure timely resolution, • Coordinate with internal teams to ensure accurate setup and on-sale delivery 1. Marketing Integration & Performance Optimisation • Work closely with Marketing teams to align campaign activity with ticketing and group sales objectives, • Analyse the performance of marketing campaigns and their impact on ticket sales, • Provide recommendations to optimise:, • Audience targeting, • Channel performance, • Conversion strategies, • Participate in regular campaign review meetings, contributing insights and identifying opportunities to improve sales performance 1. Reporting & Data Analysis • Produce and distribute weekly ticketing reports covering:, • Sales performance, • Revenue tracking, • Customer segmentation and demographics, • Campaign effectiveness, • Monitor key performance indicators and identify trends across markets and events, • Provide data-driven insights to inform pricing, sales strategies, and marketing decisions, • Support reporting requirements for host cities and commercial partners 1. Event Delivery • Prepare detailed ticketing and operational briefing documentation for each event, • Ensure event delivery teams are fully informed on:, • Ticketing structures, • Sales performance, • Customer segments and group bookings, • Support the transition from sales and ticketing into live event execution, • Coordinate with operations teams to ensure smooth entry, accreditation (where relevant), and customer experience 1. Post-Event Analysis & Continuous Improvement • Conduct post-event reviews across both properties, including:, • Attendance vs. sales performance, • Revenue outcomes, • Marketing effectiveness, • Customer feedback, • Produce post-event reports with clear insights and recommendations, • Identify opportunities to improve future ticketing strategies, sales approaches, and operational processes Key Relationships • Internal:, • Marketing, • Event Operations, • Partnerships / Commercial, • External:, • Ticketing platforms (e.g. Ticketmaster), • Venue ticketing teams, • Host city stakeholders, • Group organisers and clients Skills & Experience • Experience in ticketing, group sales, or event commercial roles within sport or live entertainment, • Strong understanding of ticketing systems and processes, • Demonstrated ability to generate and convert sales opportunities, • Analytical capability with experience in reporting and performance evaluation, • Strong organisational skills with the ability to manage multiple events and markets simultaneously, • Effective stakeholder management and communication skills, • Ability to operate independently in a fast-paced environment Success Measures • Delivery of group sales revenue targets across both properties, • Accuracy and efficiency of ticketing setup and operations, • Quality and timeliness of reporting and insights, • Effectiveness of collaboration with marketing to drive ticket sales, • Smooth execution of ticketing within event delivery, • Continuous improvement in ticketing performance and customer experience

This is an exciting opportunity to join a luxury fashion brand as a Wholesale Sales & Operations Executive, supporting the growth and success of the wholesale business across key international accounts. Working closely with the Head of Wholesale, you will play a pivotal role in managing customer relationships, coordinating seasonal collections, and ensuring the seamless execution of wholesale operations from order placement through to delivery. This role offers exposure to both commercial and operational aspects of the wholesale function, making it ideal for someone looking to develop a long-term career within luxury fashion. Key Responsibilities Wholesale Sales & Account Management • Support the management and growth of wholesale accounts across premium and luxury retail partners., • Build strong relationships with customers, delivering an exceptional level of service and support., • Assist with seasonal selling activities, market appointments, and account development initiatives., • Prepare and maintain sales tools, pricing documents, and customer-facing materials. Wholesale Operations & Order Management • Manage wholesale orders from entry through to fulfilment, ensuring accuracy and timely delivery., • Coordinate closely with internal teams including production, logistics, merchandising, and finance. Showroom & Market Support • Support showroom preparation, buyer appointments, and seasonal market activities., • Coordinate samples, merchandising materials, and collection presentations., • Provide support during trade shows and key selling periods as required. Required Experience & Skills • 1–3+ years' experience within wholesale, sales support, operations, or account management, ideally within luxury, premium fashion, or lifestyle brands., • Strong understanding of wholesale processes and customer account management., • Excellent organisational skills with strong attention to detail., • Confident communicator with the ability to build relationships internally and externally., • Commercially aware with strong problem-solving skills., • Proficient in Microsoft Excel and comfortable working with ERP or wholesale management systems., • Professional, customer-focused approach aligned with a premium brand environment. Desirable • Experience within luxury womenswear, menswear, or premium fashion., • Exposure to international wholesale markets., • Additional language skills such as French, German, or Italian.

What We Do At Qmed, our vision is to lead the global pharmaceutical industry as the most ethical and client-focused provider of products and services. We aim to make pharmaceutical services simple, reliable and ethical by supporting healthcare providers and partners with end-to-end supply chain solutions. Qmed specialises in the sourcing and supply of over-labelled medicines and imported unlicensed medicines to NHS hospitals, private healthcare providers and pharmacies throughout the UK. Through our regulatory expertise, global sourcing network and customer-focused approach, we help ensure continuity of patient care by supporting access to specialist medicines where licensed alternatives are unavailable or unsuitable. Job Purpose / About the Role The role combines strategic account management with commercial sales activity, supporting long-term healthcare customer relationships across NHS hospitals, private healthcare providers and pharmacy customers whilst helping deliver specialist pharmaceutical supply solutions where appropriate. Working closely with the Head of Unlicensed Medicines & Business Development, you will be responsible for growing existing healthcare accounts, understanding recurring customer requirements, supporting customer access to specialist pharmaceutical solutions and contributing to the development of Qmed's imported medicines portfolio. Whilst the primary focus is account growth and customer development, the role will also identify and pursue new commercial opportunities across NHS hospitals, private healthcare providers and pharmacy customers, particularly during periods of medicines shortages or supply disruption. A key objective of the role is to develop long-term strategic customer partnerships, maximise customer value through proactive account management and support the continued development of Qmed's specialist pharmaceutical offering through ethical, responsive and compliant supply solutions. As Qmed continues to expand its specialist medicines portfolio, this role offers the opportunity to develop into a broader strategic account management position supporting multiple pharmaceutical product portfolios and long-term healthcare partnerships. Key Responsibilities Account Management & Customer Development • Develop and grow existing NHS hospitals, private healthcare providers and pharmacy accounts by supporting continuity of supply through appropriate specialist pharmaceutical solutions, including imported unlicensed medicines where clinically required and licensed alternatives are unavailable or unsuitable., • Develop strategic account growth plans for assigned customers, identifying opportunities across specialist pharmaceutical supply solutions where appropriate., • Build long-term commercial relationships with Pharmacy Procurement Teams, Chief Pharmacists, Pharmacy Technicians and other key healthcare stakeholders., • Develop an understanding of recurring customer requirements and support sustainable long-term supply arrangements where clinically appropriate and commercially viable., • Identify opportunities to increase customer lifetime value through cross-selling, portfolio expansion and proactive account development., • Deliver exceptional customer service and become a trusted commercial partner for healthcare providers., • Act as the primary point of contact for customer enquiries and account management activities. Sales & Business Development • Identify and develop commercial opportunities across existing and new NHS hospitals, private clinics and pharmacy customers., • Support healthcare providers during medicines shortages and supply disruptions through appropriate pharmaceutical supply solutions., • Support the continued development of Qmed's specialist medicines portfolio by identifying unmet customer requirements and opportunities for sustainable supply solutions., • Achieve agreed sales and profitability targets through effective account management and customer development., • Support wider commercial strategies designed to strengthen customer relationships and increase market share., • Support existing customer growth through proactive identification of new product opportunities and specialist supply solutions. Product & Market Intelligence • Work closely with Procurement to identify unmet customer requirements and specialist medicines that support continuity of supply., • Monitor market trends, competitor activity and medicines shortages., • Identify opportunities for new imported products based on customer demand and supply gaps., • Provide commercial feedback to support sourcing decisions and portfolio development., • Capture customer feedback and market intelligence to support new product development and future portfolio expansion initiatives. Operational & Commercial Support • Oversee customer orders from enquiry through to fulfilment, ensuring excellent communication and customer service throughout the process., • Maintain accurate CRM records and customer account information., • Ensure all activities comply with applicable regulatory requirements relating to imported unlicensed medicines., • Collaborate with Procurement, QA, Regulatory, Sales Operations and Commercial teams to deliver efficient customer service and pharmaceutical supply solutions. Reporting & Performance • Monitor account performance and commercial trends., • Produce regular sales and account reports., • Identify opportunities to improve customer retention, portfolio penetration and long-term customer value., • Support data-driven commercial decision making., • Maintain account development plans and customer growth strategies. Key Skills • Excellent relationship management and communication skills., • Strong commercial awareness and customer-focused approach., • Strategic account planning capability., • Ability to identify cross-selling opportunities., • Commercial problem-solving ability., • Excellent organisational and prioritisation skills., • Strong negotiation and influencing skills., • Ability to coordinate multiple internal stakeholders., • Ability to work independently and collaboratively within a fast-paced pharmaceutical environment. Experience • Minimum two years' experience within pharmaceutical sales, healthcare distribution, account management or a customer-facing commercial role., • Experience working with NHS hospitals, private healthcare providers or pharmacy customers desirable., • Experience developing long-term customer relationships and growing existing accounts through consultative selling and commercial account management., • Understanding of pharmaceutical supply chains and healthcare procurement processes advantageous. Nice to Have • Experience within imported unlicensed medicines., • Experience working with NHS Hospital Pharmacy Departments or Procurement Teams., • Understanding of medicines shortages and pharmaceutical sourcing., • Experience within pharmaceutical wholesale or healthcare distribution., • Formal sales or commercial qualification. About You You are commercially driven but relationship focused, with the ability to build trusted long-term partnerships across the healthcare sector. You enjoy understanding customer requirements, identifying appropriate pharmaceutical supply solutions and working collaboratively to support continuity of patient care within a highly regulated environment. You are proactive, resilient and highly organised, taking ownership of your accounts and working collaboratively with internal teams to deliver excellent customer outcomes whilst supporting long-term customer growth. Why Join Qmed Our success is driven by our people. We operate collaboratively, with teamwork at the heart of everything we do, ensuring every colleague has the support and opportunity to contribute to our growth. Joining our Unlicensed Medicines (Imports) division offers the opportunity to work within one of the fastest-growing areas of the business, supporting NHS hospitals, private clinics and pharmacies with specialist pharmaceutical supply solutions during periods of supply disruption, always in accordance with applicable regulatory requirements. This is an exciting opportunity to join a growing commercial team where you will play a key role in developing long-term customer relationships whilst supporting healthcare providers with responsive, ethical and compliant pharmaceutical supply solutions. Type of Employment and Location Job Location: Stratford, London Work Arrangement: Hybrid Employment Type: Full-time Working Hours: Monday to Friday (40 hours per week) Salary and Benefits • Competitive salary depending on experience, • Performance-related bonus, • Company pension scheme, • Generous holiday allowance, • Professional development opportunities, • Hybrid working flexibility, • Opportunity to build a long-term commercial career within a growing pharmaceutical business Contact Information To apply, please submit your CV and covering letter to: recruitment@qmedpharma.co.uk Qmed Pharmaceuticals is an equal opportunities employer and welcomes applications from all backgrounds.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1) Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2) Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3) Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4) Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5) People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6) Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes., • Contribute to the long-term P&L growth of the Retail Fashion practice. Fashion-Specific Impact Areas You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Define integrated digital and store experiences, fulfilment models, returns strategies and service architecture. Merchandising Excellence • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Leverage first-hand industry experience to ensure recommendations resonate operationally. Next-Generation Supply Chain & Sourcing • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Shape sourcing strategies—including nearshoring, supplier segmentation, and vendor collaboration models. Customer Experience Transformation • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness., • Advocate for the customer voice throughout transformation. Proposition Development • Define and optimise value propositions, category roles, price architecture, private label strategies and product lifecycle dynamics. Your Profile Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Sales Manager About Us Pelican House is a design studio that creates bespoke, hand-crafted rugs for Interior Designers, with core principles of luxury design, ethical production and exceptional craftsmanship. Run by two female Founders, Bella Valenzia and India Holmes, their model is accountable, responsible and sustainable by design, selecting rug partners on ethical grounds. They work with the NGO Label Step to ensure the interests of our artisans are protected at each stage of the process. Pelican House strives towards a world where consumers enjoy both ethical transparency and uncompromised style through the statement rugs they buy. The Role Pelican House is seeking a commercially astute and relationship-led Sales Manager to guide the next phase of our growth across the UK, USA and hospitality sectors. In this senior role, you will take ownership of growing Pelican House’ market presence through new business development, building strong client relationships, and expanding our customer base. Performance will be assessed on your ability to identify and convert opportunities, develop key accounts, grow market share, and position Pelican House as a leading rug business. You will be responsible for managing the full sales journey - from first enquiry through to order fulfilment - while proactively developing new business and nurturing long-term relationships with interior designers, architects, and hospitality clients. Reporting to the Founder, Bella, you will demonstrate leadership and have the opportunity to shape processes, strategy, and the future structure of the sales function in a friendly, supportive environment. Key Responsibilities • Grow trade and wholesale sales by proactively seeking new opportunities, nurturing client relationships, and delivering a consistently high standard of account management., • Grow market share by winning new accounts, driving revenue from new clients, broadening the customer base, and delivering compelling product presentations., • Grow revenue from accounts in line with agreed company sales targets., • Lead the strategic expansion of Pelican House within the USA market, cultivating a defined pipeline of priority accounts., • Maintain regular engagement with prospects and clients, presenting the collection daily and weekly and positioning Pelican House as the partner of choice for design-led rug projects., • Oversee the full client journey - managing order requests, quoting/invoicing, coordinating samples and product information, resolving queries, and ensuring a seamless experience through to delivery., • Produce accurate weekly and monthly reports covering new business activity, revenue performance, and progress against market share targets., • Plan and execute targeted outreach campaigns to attract new business while strengthening relationships with an existing client base., • Organise and lead client-facing events including collection launches, networking evenings, and media engagements to strengthen brand visibility and community presence., • Develop an in-depth knowledge of the collections across construction, sustainability, care, and application - enabling confident, informed recommendations tailored to each client's project needs., • Develop and implement a thoughtful business development strategy aligned with the Pelican House brand., • Represent Pelican House at selected industry events and design fairs, strengthening brand presence and generating qualified opportunities., • Contribute to the ongoing refinement of sales processes to ensure clarity, efficiency and scalability. Key Skills & Experience • Minimum 5+ years’ experience in a similar role., • Experience in the trade interior world is essential., • CRM experience - working with HubSpot is a plus., • Strong commercial awareness, with confidence working with pricing, margins, and projections., • Highly organised, detail-oriented, and calm under pressure., • Representing Pelican House as a high end brand, both internally and externally., • Excellent written and verbal communication skills, with a natural ability to build trust and rapport., • Goal orientated and self-motivated, and comfortable working independently within a small team., • Confident using Apple Mac systems and Googledrive., • A genuine passion for ethical craftsmanship, excellent design, and interiors., • A natural networker with the ability to build and maintain strong, long-lasting client relationships. Role Details Hours: Monday - Friday, 9am–6pm, flexible start / finish times. Location: Hybrid in Camden office Travel: regular travel across London, and occasional travel within the UK, Europe and USA. Salary: Competitive Salary, dependent on experience + commission. Benefits Our people are the foundation of everything we do at Pelican House. We are committed to fostering an inclusive, supportive environment where every team member can thrive - personally and professionally. As part of the team, you can expect: • A personal health and wellbeing allowance to use however suits you best, for example health insurance or a gym membership, • An annual career development fund to support your growth, • Additional paid days for community volunteering, • Generous staff discount across the full Pelican House collection, • Flexible and hybrid working, • 34 holiday days (including bank holidays) + Christmas break Why Join Pelican House? This is a rare opportunity to take a leading role within a growing luxury brand and help shape its future. You will be trusted with responsibility, encouraged to bring ideas, and supported in building a sales function that reflects the values and ambition of Pelican House. To Apply Please send your CV along with a short cover letter outlining why you would be a great fit for the role to: bella@pelican-house.com We look forward to hearing from you.

In your full-time role as a Customer Experience Executive, you will work closely alongside our Fulfilment Manager to deliver an exceptional customer experience across our Formula 1 driver brands. This is a role for someone who genuinely cares about getting things right for the customer. You'll be the first point of contact for fans and shoppers, handling enquiries across our D2C ecommerce operation - from order queries and returns to product advice and brand-specific questions. You'll take ownership of our FAQ, keep our help content sharp and up to date, and play a key role in building the systems and processes that underpin a great customer experience. As you grow into the role, the expectation is for you to bring ideas, improve what we do, and raise the bar on the quality of support we deliver. We're a small team, so it's essential that you're self-motivated, detail-oriented and comfortable working at pace. You'll need to be someone who takes real pride in every interaction - because for many of our customers, this is their direct connection to their favourite driver. About us We are wearegrip, a London-based creative studio who work with some of the most exciting drivers in F1. Our goal is to build the most distinctive personal brands in sport that capture the attention of fans, teams, and brands around the world. Working hand-in-hand with each driver, we create and manage their personal brand across social media, branding, marketing, merchandise, content creation, digital, and more. When you join wearegrip, you'll be working at the heart of our multi-skilled, fast-paced start-up and immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. About you • You have 1–2 years of experience in a customer service role, ideally within ecommerce or fashion., • You are based in London and can commute to East London at least 3 times a week., • You have hands-on experience with Gorgias or a similar customer service platform., • You have a solid understanding of D2C ecommerce operations - from order management to returns and fulfilment queries., • You have experience in fashion or apparel and can confidently advise customers on products, sizing and styling., • You have excellent written communication skills and can adapt your tone to suit different customers and driver brands., • You're calm under pressure, highly organised and take real pride in resolving queries quickly and thoroughly., • You have a passion for motorsport and an understanding of what it means to be an F1 fan., • You're proactive - you don't wait to be told what needs fixing, you flag it and suggest a solution. Your responsibilities (but not limited to) • Handling all inbound customer enquiries across email and other support channels via Gorgias., • Resolving order issues, returns, refunds and delivery queries in a timely and professional manner., • Owning and maintaining the FAQ - keeping content accurate, helpful and up to date., • Using your fashion and product knowledge to advise customers on sizing, product care and recommendations., • Working closely with the Fulfilment Manager to ensure customer-facing communication reflects what's happening operationally., • Identifying recurring issues and feeding them back to the wider team to prevent future problems., • Supporting merchandise and product launch campaigns from a customer service perspective., • Maintaining a high standard of brand voice and tone in all customer communications. How we measure success • First Response Time - The time from a customer submitting an enquiry to receiving a real, personalised response (excluding automated holding messages). We expect this to be consistently fast., • Average Handle Time - The time from a ticket being opened to being fully resolved and closed. Efficiency and quality go hand in hand here., • Total Tickets Resolved - Measured both as a percentage of all open tickets and as an absolute daily quantity. We want to understand capacity and throughput., • CSAT (Customer Satisfaction Score) - Measured in two ways: an internal satisfaction score based on customer responses, and our external Trustpilot rating. Both matter. Your skills • Proficiency with Gorgias or equivalent helpdesk/ticketing platform., • Strong written English with an ability to adapt tone across different contexts and driver brands., • A solid understanding of ecommerce operations, D2C fulfilment and common customer pain points., • Fashion or apparel knowledge — you can talk confidently about products and help customers make the right choice., • Excellent attention to detail and a methodical approach to managing a busy inbox., • Ability to manage your own workload, prioritise effectively and flag issues proactively. Not essential but always a bonus • Previous experience in a motorsport, sports or fan-facing brand environment., • Experience working on Shopify or a similar ecommerce platform., • Experience supporting product launches or merchandise drops from a customer service perspective. Benefits • Competitive salary based on experience., • 20 days of annual leave plus a minimum of 5 days leave over Christmas and New Year., • 1 extra fully paid day off for your birthday., • Up to 2 days working from home per week., • Days in lieu when required to work weekends., • Additional work from home days available on request., • Apple MacBook and any relevant software and equipment., • Budget for personal skills training and development.

Junior Wholesale Sales Manager | London, UK | Full-time The Role | We're looking for a commercially driven Junior Wholesale Sales Manager to help grow Earl of East across the UK and internationally. This is a sales-focused role responsible for developing new wholesale partnerships, nurturing existing customer relationships and supporting the continued growth of our wholesale business. You'll spend your time identifying opportunities, speaking with buyers, presenting the brand, managing accounts and ensuring every customer receives an exceptional experience. We're looking for someone who enjoys building relationships, is confident picking up the phone, and is motivated by winning new business. Key Responsibilities Sales & Revenue Growth • Drive wholesale sales across new and existing accounts., • Identify and approach prospective retailers aligned with the Earl of East brand., • Build and manage an active pipeline of new business opportunities., • Present the brand to prospective customers and convert opportunities into active accounts., • Follow up consistently on enquiries, samples and sales opportunities., • Attend trade shows, networking events and customer meetings where required Account Management • Manage a portfolio of wholesale customers, building long-term relationships., • Support customers with product recommendations, seasonal launches and reorders., • Identify opportunities to increase order value and product distribution., • Deliver a high level of customer service throughout the ordering process., • Maintain regular communication with buyers and key contacts. Sales Operations • Keep CRM and sales records accurate and up to date., • Prepare quotations, process orders and support customers through fulfilment., • Work closely with Production, Operations and Finance to ensure smooth delivery., • Monitor customer performance and proactively identify opportunities for growth., • Support forecasting and reporting where required. Standards & Ways of Working • Take ownership of your workload and sales pipeline., • Maintain excellent organisation and attention to detail., • Communicate confidently across internal teams and external partners., • Work collaboratively to help achieve wider business goals., • Bring ideas and initiative to help improve the wholesale experience. About You • 1-2 years' experience in wholesale, sales, account management or business development., • A confident communicator who enjoys building relationships., • Commercially minded with a genuine interest in growing a business., • Comfortable pitching products and negotiating with customers., • Highly organised with strong attention to detail., • Self-motivated, proactive and eager to learn., • Experience using Shopify, Faire or CRM systems is beneficial but not essential., • An interest in interiors, lifestyle, fragrance or design-led brands would be a bonus. Working Pattern • Full-time role, 40 hours per week, • Hybrid working across office/studio and external meetings Remuneration: salary negotiable and 28 days paid annual leave inclusive of bank holidays Benefits: opt in pension scheme, payday candle, employee discount, monthly cultural partnerships and community engagement