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Customer fulfilment jobs in United Kingdom

  • Office manager/business associate
    Office manager/business associate
    5 days ago
    £30000–£37000 yearly
    Full-time
    London

    Full job description ABOUT ACURABLE Acurable is a fast-growing, venture-backed MedTech startup based in London. We design accurate, user-friendly wearable medical devices that enable patients to be diagnosed and monitored at home. Our goal is to improve health outcomes, reduce pressure on healthcare systems, and transform lives. Our flagship product, AcuPebble SA100, became the first medical device in the world to receive CE marking for the automated diagnosis of obstructive sleep apnoea at home and has also received FDA clearance for home sleep apnoea testing. It is now being used across healthcare systems in the UK, Europe, and the United States, and has been recommended for use in the NHS by NICE (National Institute for Health and Care Excellence). AcuPebble is the result of over 15 years of research led by our founder, Professor Esther Rodriguez-Villegas, at Imperial College London. The technology has been recognised as a breakthrough in respiratory medicine and has won several prestigious awards, including an XPrize, IET Innovation Award, WA4STEAM Award, and Med-Tech Innovation Award. Our work has been featured in global media, including BBC News, Bloomberg TV, Fox News, and TechCrunch. We recently featured on The Sunday Times Tech 100 list, and AcuPebble SA100 was selected for the NHS Innovation Accelerator as one of the top innovations to scale across the NHS. We are continuing to expand the reach of our technology to support the diagnosis and management of other serious chronic conditions such as COPD, asthma, and epilepsy. Acurable has a small but ambitious team with a clear mission. We are looking for exceptional people who share our vision and are ready to help us shape the future of healthcare. ROLE OVERVIEW We are looking for an exceptional Office Manager to join our growing London team. The successful candidate will provide administrative support across different functions, and will play a crucial role in continuing to develop our company culture by making the Acurable office a welcoming place to work and visit. WHAT YOU WILL DO • Develop and implement new administrative processes and systems to improve the efficiency of recurrent tasks., • Maintain company policies, documentation, and compliance calendars., • Manage people processes: onboarding/offboarding, HR records, recruitment support., • Provide administrative support to all departments, including publishing job openings and setting up interviews, on-boarding new employees and organising team events, booking travel and arranging couriers, both domestic and international., • Support the operations department with storage of equipment, fulfilment of customer orders and triage of inbound customer enquiries and requests., • Maintain the condition of the office and project manage the search for and move to new office premises as the company grows., • Liaise with suppliers, landlords, and service providers to keep the office running smoothly., • Handle light finance/admin tasks (e.g. expenses, invoices, petty cash) to keep operations tidy., • Help with logistics and organisation for company events and team culture initiatives., • Be the “go-to person” for all the little (and not so little) things that keep the company running. WHAT YOU SHOULD BRING TO ACURABLE • Ability to work well under pressure and multi-task effectively., • Good sense of initiative and creative approach towards problem solving., • Strong attention to detail and ability to make sure all tasks are seen through to completion., • Relentlessly reliable, with strong organisational and communication skills., • A “no task too big, no task too small” mindset - equally happy preparing audit documentation or arranging a team dinner., • High emotional intelligence - you read the room, know when to listen, and help keep the team connected., • The kind of person who naturally becomes the “go-to” because people trust your judgment, discretion, and warmth., • Eager to learn quickly across compliance, HR, and operations., • Strong computer skills (Word, Excel, Powerpoint)., • Comfortable using different tools and systems (HR platforms, Confluence/Jira, spreadsheets, documentation tools)., • Experienced in a startup or small company environment, or keen to adapt quickly. WHY YOU SHOULD APPLY • We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people., • You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities., • We offer a competitive remuneration package, flexible hours, generous holiday allowance, regular social events and many other perks we continue adding as the company grows., • We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you. HOW WE WORK This is a hybrid role based in our London office, with flexibility around hours. For the right candidate, we would consider a 4 day working week. What matters most is being present and engaged - great work happens through real conversations, not just screen time. We’re a small, fast-moving team where everyone works with everyone. We believe every individual brings value beyond their title, and the best ideas come from listening, not volume. If you’re evidence-driven, humble, and up for pitching in across the team when needed, you’ll fit right in. This isn’t the right role for someone who wants a narrow remit. We’re looking for someone who enjoys variety, takes ownership, and helps us scale with care, accuracy, and responsibility to the mission and the people behind it. Please apply with your CV and cover letter setting out why you think you would be perfect for this role. Pay: £30,000.00-£35,000.00 per year Benefits: • Casual dress, • Company pension, • Discounted or free food, • Sick pay Work Location: In person

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  • Waiter / Waitress
    Waiter / Waitress
    6 days ago
    £13.25 hourly
    Part-time
    London

    Common Pizza is a neighbourhood spot. You’ll be working with a dynamic team who deliver a top quality experience for every customer, every time. With our open kitchen & open bar, you along with the rest of the team will be at the heart of the restaurants experience — engaging with our regulars & first timers, whilst working closely with the team to create a warm and energetic experience. We're looking for a friendly and professional Front of House Server to join our vibrant & energetic hospitality. This role involves delivering exceptional guest service in a lively & fast paced restaurant environment. The successful candidate will be responsible for greeting guests, taking orders, serving food and beverages, and maintaining a welcoming, comfy & vibrant atmosphere. Previous experience in a fast paced, busy environment is favoured however we're really looking for the things you can't teach; your charisma, your character, your energetic personality & just that genuine passion for hospitality. Full training will be provided. This position offers an excellent opportunity to develop your skills within the hospitality industry while working in a dynamic team environment. Responsibilities Greet guests warmly upon arrival and provide attentive customer service throughout their visit Taking orders, ensuring special requests are noted and fulfilled Serve food and drinks efficiently, maintaining high standards of presentation and cleanliness Maintain high standards of cleanliness, health, and safety Upsell menu items to maximise sales opportunities while respecting guest preferences Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations Support team members during busy periods to ensure smooth operation Skills Previous experience in hospitality or restaurant environments is preferred but not mandatory Thrive in a fast paced environment A genuine passion for great customer service & hospitality A hands on approach and a 'can-do' attitude At least 2 years experience in a well established, fast paced restaurant / bar setting Organised, approachable, and calm under pressure Organised with good attention to detail to ensure high standards of cleanliness and service quality Job Types: Full-time, Permanent Benefits: Employee discount Store discount Work Location: In person

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  • Food production and packaging operative
    Food production and packaging operative
    8 days ago
    Part-time
    London

    Job Title: Online Food Order Fulfilment Assistant Location: Charlton Job Type: Full-time / Part-time Salary: Competitive, depending on experience About Us We are a fast-growing meal prep and dark kitchen business based in Charlton, dedicated to producing fresh, high-quality meals for customers who order online. We pride ourselves on consistency, efficiency, and exceptional customer service. We’re looking for enthusiastic, reliable, and flexible team members to help prepare and fulfil customer orders. The Role As an Online Food Order Fulfilment Assistant, you will play a key role in ensuring every customer receives fresh, accurately packed meals on time. You’ll work closely with the kitchen team to portion meals, pack orders, label products, and prepare deliveries while maintaining the highest food safety standards. You will also be responsible for packing food for our jiffy van deliveries and catering orders. This role requires flexibility to adapt to changing workloads, shifts, and business needs. Key Responsibilities ● Portion and pack freshly prepared meals according to company specifications. ● Pick and fulfil online customer orders with accuracy and attention to detail. ● Pack and organise food for jiffy van deliveries and catering orders. ● Label, seal, and organise meals for delivery and collection. ● Conduct quality checks to ensure meals meet presentation and portion standards. ● Maintain high standards of food hygiene, cleanliness, and organisation. ● Assist with stock rotation, ingredient preparation, and inventory checks. ● Keep packing and preparation areas clean and compliant with food safety regulations. ● Work efficiently to meet daily production and delivery deadlines. ● Support the kitchen team during busy service periods. ● Adapt to different tasks and responsibilities as required throughout the shift. What We’re Looking For ● Previous experience in food production, meal prep, catering, hospitality, or warehouse fulfilment is an advantage but not essential. ● A positive attitude and willingness to learn. ● Excellent attention to detail and organisational skills. ● Ability to work efficiently in a fast-paced environment. ● Strong teamwork and communication skills. ● A commitment to food safety, hygiene, and quality. ● A high level of flexibility, with the ability to work evenings, weekends, and peak periods when required. What We Offer ● Competitive pay. ● Full training and ongoing development. ● Opportunities for career progression within a growing business. ● Staff meals and employee discounts. ● A supportive, friendly, and energetic team environment. If you’re passionate about great food, enjoy working in a fast-paced environment, and take pride in delivering an excellent customer experience, we’d love to hear from you. Apply today and join our growing team.

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  • Project Executive
    Project Executive
    20 days ago
    Full-time
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

    Immediate start!
    No experience
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  • online order despatch
    online order despatch
    29 days ago
    £18–£25 hourly
    Part-time
    London

    Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels.Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory).Coordinate with the stockroom and tailoring/production teams to ensure availability.Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL).Track and update order status, ensuring timely dispatch and customer notifications.Liaise with customers regarding order queries, special requests, or delays.Maintain accurate records of orders, returns, and exchanges.Support stock counts and inventory updates when required.Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure.Excellent organisational and time management skills.Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel).Clear communicator, both with colleagues and customers.Problem-solver with a proactive attitude.Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations.Full-time.

    No experience
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  • Store Manager
    Store Manager
    1 month ago
    £2800–£3500 monthly
    Full-time
    Newham, London

    PLEASE ONLY APPLY IF YOU HAVE MINIMUM 2 YEARS PREVIOUS EXPERIENCE ALSO available for LONG TERM CONTRACT COMMITMENT. The milk tree is , a modern cafe located in Canning Town, London E16 1EQ, is seeking an experienced and enthusiastic Store Manager to lead our team. We are an independent business dedicated to providing a welcoming atmosphere and high-quality products to our customers. As Store Manager, you will be responsible for the overall operation of the cafe, ensuring exceptional customer service and maintaining our brand standards. Your key responsibilities will include: • Managing daily cafe operations, including opening and closing procedures. Experience in coffee and drinks., • Leading, training, and developing a dedicated team, fostering a positive and productive work environment., • Ensuring high levels of customer satisfaction through excellent service and product quality., • Overseeing inventory management, stock ordering, and waste control., • Managing cash handling, daily reconciliation, and adherence to financial procedures., • Maintaining a clean, safe, and organized cafe environment in compliance with health and safety regulations., • Driving sales initiatives and contributing to the cafe's profitability., • Addressing customer inquiries and resolving issues efficiently. We are looking for someone with proven leadership experience in a retail or hospitality setting, a passion for coffee and food, and excellent organizational skills. In return, we offer a dynamic work environment with a team that feels like family. Our benefits include: • A discount on store products., • Complimentary lunch and coffee during your shifts., • Regular 'surprise gift' rewards for your hard work and dedication., • We will have end of the year target fulfilment bonus.

    Immediate start!
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  • Football Coach
    Football Coach
    2 months ago
    £5–£15 hourly
    Part-time
    London

    Football Partner Network Representative (Commission-Based, Remote) About Regista Football Regista Football is a premium football brand focused on delivering high-performance footballs to clubs, academies, schools, colleges, universities, and football organisations across the United Kingdom. Our footballs are engineered to FIFA certification standards and designed to provide exceptional durability, consistent performance, and professional-level feel at an accessible price point. As we continue to expand, we are seeking well-connected individuals to join the Regista Football Partner Network. About the Opportunity This is a commission-based commercial partnership opportunity designed for individuals with established relationships within football, education, and sports environments. This is not a traditional sales role. Instead, the position focuses on identifying football organisations that regularly purchase footballs and introducing them to Regista Football. Once an introduction is made, our team manages the entire process including quotations, pricing, order processing, fulfilment, logistics, and customer support. Partners earn commission for successful introductions and continue to receive recurring commission on qualifying repeat purchases. Key Responsibilities • Identify football clubs, academies, schools, colleges, universities, leagues, and tournament organisers that regularly purchase footballs, • Build and maintain relationships with key decision-makers, • Introduce qualified organisations to Regista Football, • Gather basic information regarding football requirements and purchasing needs, • Identify opportunities for ongoing partnership development within your network, • Act as a trusted representative of the Regista Football brand What We Offer • Up to 10% commission on qualifying orders, • 12 months recurring commission on repeat purchases from referred organisations, • Fully remote and flexible working, • No sales targets or quotas, • No financial investment required, • No responsibility for stock, logistics, fulfilment, or payment collection, • Opportunity to monetise existing football and educational networks, • Long-term partnership potential with a growing football brand Who We're Looking For We are particularly interested in hearing from: • Football coaches, • Club secretaries, • Academy directors and staff, • League officials, • Tournament organisers, • PE teachers and Heads of PE, • Sports development professionals, • Individuals with established football or educational networks Important Information This is a commission-based partnership opportunity and does not provide a fixed salary. Success in this role is driven by the strength of an individual's network and ability to introduce organisations that regularly purchase football equipment. If you have strong connections within football and would like to create a recurring income stream through those relationships, we would welcome your application.

    Immediate start!
    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    Part-time
    Fish Island, London

    Are you a highly energetic and experienced individual looking for a new opportunity in the hospitality industry? Look no further! We are currently seeking a talented and dedicated individual to join our team as a part time (weekends) Waiter/Waitress at our Pizzeria, Cocktail Bar and design space located in Hackney Wick. As a Waiter/Waitress, your main responsibilities will include: Greeting and seating customers in a friendly and efficient manner Taking orders and serving food and beverages promptly and accurately Providing excellent customer service by answering questions and making recommendations Ensuring customers have an exceptional dining experience from start to finish Maintaining a clean and organized workspace To excel in this role, we are looking for someone who possesses the following qualities: Energy and enthusiasm: We value team members who bring a positive and vibrant energy to their work. The ability to work in a fast-paced environment and multitask is essential. Experience: Previous experience as a waiter/waitress in a bar or restaurant setting is required. Familiarity with Italian cuisine and cocktails is a plus. Strong communication skills: Clear and effective communication with both customers and colleagues is crucial to ensure smooth operations and customer satisfaction. Attention to detail: From taking accurate orders to fulfilling specific customer requests, being detail-oriented is essential in providing exceptional service. Team player: Working well with others, assisting colleagues when needed, and maintaining a harmonious work environment is crucial in our team-oriented establishment. If you think you have what it takes to join our dynamic team, we would love to hear from you! We offer a competitive salary, opportunities for professional growth, and a supportive work environment. Join us at our vibrant Space and be a part of providing amazing dining experiences to our valued customers. Apply now and take your hospitality career to new heights!

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  • Sales Manager
    Sales Manager
    2 months ago
    £41700–£55000 yearly
    Full-time
    London

    SNG ENTERPRISES LTD is a growing London-based wholesaler specializing in household goods. We are looking for an experienced and motivated Sales Manager to support our expansion and strengthen relationships with retailers, distributors, and import partners across the UK and European markets. Key Responsibilities • Develop and manage wholesale sales accounts for Asian household goods, • Identify new business opportunities and grow the customer base, • Maintain strong relationships with retailers, supermarkets, discount stores, and independent traders, • Achieve sales targets and support company growth strategies, • Negotiate pricing, supply agreements, and promotional opportunities, • Monitor market trends and competitor activities, • Coordinate with suppliers and internal teams to ensure smooth order fulfillment Requirements • Proven experience in wholesale sales, preferably in Asian household goods, • Strong understanding of UK retail and wholesale markets, • Existing network within Asian retail or import/export sectors is an advantage, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and organized, • Ability to work independently and as part of a team, • Fluent English required; additional Asian languages are a plus What We Offer • Competitive salary plus performance-based commission, • Opportunity to grow with a fast-expanding company, • Friendly and professional working environment, • Career development opportunities

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