Customer fulfilment jobs in United Kingdom

Pay: £17.93-£32.70 per hourJob Description:Driving Logistics are looking for Class 2 drivers based in Greenford Middlesex to work for a market leading retailer.This is a very desirable place to work as all their trucks and trailers are fairly new, there are flexible start and finishing times available with very good hours, a work pattern that works around you .We are looking for flexible drivers who can cover store deliveries, their busiest days are Thursday, Friday, Saturday, Sunday and Mondays . However, this is a very busy 7-day a week operation so there are plenty of ad hoc shifts available.We are looking to offer the right candidates an ongoing roster, offering you 4 shifts a week. There is a particular need for roster drivers on night shifts, so if this is what you're looking for please apply now. There's also an option to work 5-6 days, if wanted.Full-time day drivers can average a gross pay of £800-1200+ per week.Full-time night drivers can average a gross pay of £1200-1800+ per week.We have flexible start times consisting of morning, afternoon & evening starts.In return we are offering the following.Flexible shifts to suit you.Immediate start.Excellent pay rates.Ongoing guaranteed work.Pay RatesBasic = £17.93 + £2.16 Holiday pay on topNights = £21.80 + £2.63 Holiday pay on topTo apply you must have the following Requirements .6 months class 2 driving experience in driving HGV vehicles in the UK and London .No more than 6 points on your licence.Hold a UK driving licence, digital tachograph and CPC card.Willing to work every weekend.A flexible attitude to work.Excellent customer service skills and professionalism required.Well presented.Good time keeping.Willing to learn.A good attitude to work.Driving Logistics is an established professional driving agency with over 23 years experience in supporting large national logistical hubs with their recruitment and fulfilment needs. We are a company full of integrity and never fail to look after our clients and driving force so if you would like to join an agency who cares, contact us straight away as we will welcome the right candidates into our operation.INCAMJUNEBenefits:Free parkingOn-site parkingWork Location: In personTPBN1_UKTJ

About the roleWe are currently looking for experienced Engineering Team Manager to be part of Ocado history, joining us at our operational Customer Fulfilment Centre in Erith, Kent. As an Engineering Team Manager, you need to be able to lead from the front, driving pace, accuracy and standards acros

Solutions Director, Telecoms & MediaLondon (onsite / travel required when necessary)Who Are WeHansen is a global provider of software and services to the energy, water and communications industries. With award-winning software used by more than 600 customers in over 80 countries, we help organisations create and deliver new products and services, engage customers, and manage critical revenue management and customer support processes.In Communications & Media, Hansen works with customers across critical telecom operating domains, including BSS/OSS, customer management, revenue management, service fulfilment, network inventory, CPQ, product catalogue, order management, digital services, network automation and AI-enabled operating model transformation.Why This Role MattersShape the vision. Prove the value. Win confidence.As Solutions Director in our Communications & Media vertical, you will act as one of Hansen’s most senior customer-facing technical sales leaders for strategic telecom transformation opportunities. Partnering closely with Sales, Product and Delivery, you will help customers simplify complexity, build confidence in Hansen’s solutions and understand how our technology can deliver measurable business outcomes across BSS/OSS, digital transformation and critical telecom operating processes. This role is central to improving technical validation, competitive differentiation and conversion across strategic pursuits. By translating complex customer priorities into credible, outcome-led solution strategies, you will help accelerate opportunity progression, strengthen executive engagement and support the conversion of strategic opportunities into revenue. What You’ll DoShape strategic telecom pursuits: Partner with Business Development Directors and Account Executives from early engagement through technical validation, commercial positioning and contract award. Engage senior customers early: Use discovery conversations, executive dialogue and consultative workshops to uncover transformation drivers, pain points, decision criteria and measurable outcomes.Lead solution strategy and validation: Facilitate workshops with CIOs, CTOs and senior business leaders, bringing structure and clarity to complex technical and commercial conversations. Mobilise internal expertise: Coordinate sales, product, pre-sales, delivery and technical teams around customer priorities, pursuit milestones, solution assumptions and implementation credibility.Drive high-quality RFI/RFP and proof-of-value activity: Shape win themes, solution narratives, demonstrations and evidence points that show Hansen’s relevance and differentiation. Build trusted executive relationships: Act as a consultative advisor to CIOs, CTOs and senior business stakeholders, positioning Hansen as a strategic transformation partner rather than a transactional software provider.Strengthen market credibility: Represent Hansen at customer, partner and industry forums, helping build relationships, identify emerging opportunities and reinforce Hansen’s presence in the telecom ecosystem. What You BringYou bring 10+ years’ experience across telecom software, enterprise software, systems integration or consulting, with proven success supporting complex enterprise sales and transformation programmes. You understand telecom BSS/OSS, digital transformation initiatives and the realities of shaping multi-million-dollar software and services opportunities. You are commercially minded, customer-focused and outcome-driven, with the ability to connect technology capability to measurable business value. You are confident engaging C-level business and technology stakeholders, leading workshops, shaping solution narratives and helping customers move from complexity to confidence. Experience across customer management, product management, revenue management, service fulfilment, network inventory, CPQ, order management or related telecom transformation domains would be highly valuable. Exposure to digital services, network automation or AI-enabled operating model transformation within communications providers would also be advantageous.Why Join Hansen?This is a standout opportunity to influence strategic telecom pursuits at the highest level. You will sit at the intersection of customer ambition, product capability, technical validation and commercial growth, helping Hansen win confidence, improve win rates and deliver stronger outcomes for communications providers navigating complex transformation agendas. Diversity, Equity & InclusionWe are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.Full timePosting Date: 2026-08-12

Job Role: Banking Management Consulting Senior ManagerLocation: LondonCareer Level: Senior Manager (CL6) Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song.We are looking for an ambitious Senior Manager, with experienced gained within Management Consulting, ideally aligned to Commercial and / or Retail Banking.“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEOAs a team:You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformations and new kinds of value for your clients. Join our global network of people using the latest assets, platforms and partnerships to help bring ideas to life. Strategy & Consulting is one of five services that make up Accenture. Management Consultants design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and processes. We help banks challenge their conventions; capitalize on the full potential of technology, their people and emerging opportunities; and become better at change. The candidate will be a Senior Manager within Accenture’s Banking practice with a focus on Business and Technology Transformation within banking. In our team you will learn:The latest industry innovations across both Retail and Commercial Banking, from organisation design through to GenAI Skills in the latest technologies that support successful banks such as cloud & advanced analytics How macroeconomic factors flow through to shaping the UK banking industry of the future How to deliver innovative solution to tight timelines working as part of a team in a project delivery capacity How to build and develop your own brand and career working in the Accenture Banking team How to manage some of the most complex and large-scale transformational projects at this inflection point in the industry. In this role you will showcase:Industry experience in Commercial or Retail Banking – including experience in core banking processes and related technologies, mortgages, payments, cards and related regulatory change. Business and technology expertise across the end-to-end Commercial of Retail credit lifecycle spanning sales, origination, fulfilment, servicing and portfolio management. In addition, you will: Support Banking Transformation programmes – including strategy development, operating model changes and technology implementations Manage all parts of projects, from client buy-in to planning, budgeting and execution. Source and coordinate work from other Accenture teams Develop of our next generation Banking offerings Lead, mentor and develop junior consultants and analysts within the Banking practice, fostering a high-performance team culture - Become a trusted advisor for C-suite clients looking to solve critical business problemsDrive business development to originate new client opportunities Build your reputation as an industry thought leader Have the opportunity to work for global clients; with opportunities to travel if you wish Support in development of sales proposals and offerings Contribute Banking SME knowledge to a wide range of both internal and external stakeholders Contribute to the Banking practice community and build a network across Accenture & clients. We are looking for experience in the following skills and experience:Experience working within Retail or Commercial Banking either in an advisory, operational or leadership capacity; ideally within a bank or professional services firm Understanding of the latest Banking trends and pertinent regulations and the evolving AI governance frameworkExperience working with Banking technologies , including core banking platforms, cloud infrastructure, and data/analytics tooling - Practical knowledge or hands-on experience applying GenAI or AI-enabled tools within a banking or financial services context (e.g. AI-driven credit decisioning, fraud detection, customer experience)Minimum of 5 years of Banking credit (sales, operations, origination, servicing, portfolio management, trading) project management experience with relevant systems Experience or knowledge of agile delivery methodology including writing or contributing to user stories Strong MS office skills specifically in PowerPoint & Excel Presenting in person and virtually complex problems & solutions to senior stakeholders Working in a team setting to tight and agile deadlines Commercial awareness to support commercial engagements and spot market opportunities Ability to work across business, technology and operations stakeholders. Set yourself apart:Experience in writing points of view or presenting on banking trends Experience working on a project using Agile delivery methodology Experience using data & analytics to understand a commercial or wholesale bank Experience with M&A or Integrations Knowledge of latest payment industry trends and impact to Retail or Commercial banking What’s in it for youAt Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: London, 30 Fenchurch Street; Manchester; EdinburghType: Full time

About usAt Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.Introducing the Backend teams at TrainlineThe Backend teams at Trainline build the core of Trainline’s world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers’ integrations, real-time timetable information, journey disruptions and much more. As a mid level .NET Engineer at Trainline you will...Deliver new functionality or features, using the most appropriate tools & techniquesEnsure quality is at the heart of everything you and your team doContinuously improve the code baseKeep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove themMake significant contribution to technical decisionsAct as a coach and mentor to others in the teamTake full ownership of the development lifecycle from code to production, including deployment and monitoringOur Tech Stack Languages & Frameworks: C# (.NET 6–10)Databases: DynamoDB, PostgreSQLCloud & Infrastructure: AWS Cloud, Docker, TerraformCI/CD & DevOps: GitHub ActionsMonitoring & Logging: New Relic, ELK StackWe'd love to hear from you if you...Have hands on experience with C# .NET and the latest features Love using Agile development practicesHave hands on experience working on software development of high-volume transactional applicationsHave experience in asynchronous service/processingTest your solutions effectivelyEnjoy mentoring less experienced engineersHave experience with CI/CDThrive in a diverse, open and collaborative environmentHave great communication skillsAre proactive, focused, supportive, honest and a team playerHave a passion to learn new skillsMore information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! Compensation Range: 55K - 70KLocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentTechnologyDevelopmentCompensationMid level 55K – 70KThe top end of the starting salary range may not always be the top end of our banding. If you're unsure, you can check with one of our recruiters.Explore all our fantastic benefits here!

Title: Aircraft ArchitectReporting to: Systems Engineering Manager_AALTO’s Zephyr is a High-Altitude Platform Station (HAPS) and is the only one of its kind to have demonstrated day/night longevity in the stratosphere. Providing a persistent and adaptable solution, unlike other unmanned aircraft. Its persistence enables a capability of flying continuously for months at a time, at around 70,000 feet, above weather and conventional air traffic.The newly established entity shall become the leading Global HAPS Connectivity as a Service (CaaS) provider for the Mobile and Satellite Network Operator market – connecting the diverse needs of our customers – whether for rural, overlay capacity, disaster recovery or new services provision. In addition, it shall offer Platform as a Service (PaaS) to the Institutional and Military markets for Earth observation, tracking and communications requirements, as well as operating a global fleet of carbon neutral HAPS platforms – powered by sunlight.Job Purpose:As an Aircraft Architect, you will play a pivotal role in the design, development, and operations of the Zephyr system. Leveraging your extensive experience and expertise in aircraft architect engineering and air operations. You will lead and contribute to complex engineering projects, ensuring they meet performance, safety, and aviation standards. You will work closely with cross-functional teams to ensure successful implementation, meeting project objectives, and adhering to safety and regulatory requirements, while complementing other Aircraft Architects through strong mechanical and structural expertise.Responsibilities:Aircraft Architecture and Integration:Define and maintain the aircraft structural and mechanical system architecture, including primary and secondary structures, interfaces, and load paths.Conduct aircraft-level design trades balancing weight, strength, stiffness, durability, aeroelastic behaviour, thermal effects, and manufacturability.Ensure coherent integration with propulsion, avionics, and other aircraft Systems.System Modelling and Trade Studies:Develop and apply top-level engineering models to support architectural decisions and system-level understanding.Lead multidisciplinary trade studies, evaluating design options across performance, mass, structural efficiency, and operational constraints.Provide quantitative support to key decisions using simplified and fit-for-purpose modelling approaches.Ensure modelling activities remain aligned with programme maturity and engineering needs.Structural Engineering Leadership:Provide technical authority in structural design and stress analysis.Review and challenge design solutions to ensure robustness, efficiency, and certification readiness.Guide the appropriate application of structural analysis methods and tools (e.g. FEA).Certification and Compliance:Define and lead structural certification strategies, including means of compliance, substantiation methods, and verification approaches.Act as Compliance Verification Engineer (CVE) where required and interface with certification authorities.Ensure compliance with applicable airworthiness regulations and certification standards.Systems Engineering and Lifecycle Integration:Lead structural contributions to requirements definition, decomposition, and traceability.Support and contribute to aircraft and system-level design reviews (SRR, PDR, CDR).Ensure alignment between structural design & integrity industrial requirements and programme objectives (system performance, maintainability & sustainability and operational/industrial cost requirements).Support and contribute to configuration control governance (ECO, CCB), ensuring that structural and mechanical changes are properly assessed, justified, and aligned with the overall aircraft architecture.Testing and Flight Validation:Define and oversee structural verification and validation activities, including ground testing and correlation with analysis.Support flight test campaigns, including definition of instrumentation and assessment of in-flight structural performance.Contribute to the interpretation of test data and validation of design assumptions.Customer and Stakeholder Engagement:Act as a key technical interface with Chief Engineers, customers, and senior stakeholders.Support technical reviews, trade studies, and design discussions with internal and external stakeholders.Translate customer needs into coherent and achievable aircraft architectural solutions.Supplier and Industrial Interface:Provide technical oversight of structural suppliers and partners, ensuring compliance with requirements and specifications.Support supplier selection, technical reviews, and resolution of engineering issues.Risk and Safety Management:Identify and manage structural risks, including failure modes, design margins, and manufacturing considerations.Support aircraft-level safety assessments leveraging structural expertise.Ensure appropriate mitigation strategies are defined and implemented.Leadership and Technical Influence:Provide technical leadership and mentoring within the engineering team.Influence aircraft-level decisions through sound engineering judgement.Promote best practices in structural engineering, certification processes, and system integration.Experience and Qualifications:Experience:+10 years of experience in composite airframe structural analysis with proven experience in technical leadership & coordination roles.Proven experience in aircraft primary structure certification against civil specifications such as CS23, CS25 or any other applicable to this domain.Proficiency in advanced structural analysis software and tools (e.g., ANSYS, PATRAN/NASTRAN).Proven experience as an EASA CVE / FAA DER approver or any similar technical delegation is desirable for this position.Flight test experience or involvement is desirable.RPAS Systems: Proven experience in the design, integration, and testing of RPAS systems is desirable.Education: Bachelor’s or master’s degree in aerospace engineering, or a related field.Technical Skills:Strong expertise in structural analysis (static, fatigue, stability, aeroelasticity) and lightweight aerospace structures.Experience supporting architectural trade-offs and use of engineering models at aircraft level.Working knowledge of systems engineering principles and tools (e.g. DOORS, JAMA).Familiarity with applicable airworthiness regulations and certification frameworks.Communication: Excellent communication, leadership, and teamwork abilities.Regulatory Knowledge: Familiarity with the certification process and the ability to act as a liaison with regulatory authorities.Problem-Solving: Exceptional problem-solving and analytical skills.Aviation Standards: Knowledge of relevant industry standards and best practices in systems engineering.MBSE Experience: Model-Based Systems Engineering (MBSE) experience is preferred.Positioning within the TeamProvides aircraft-level architectural leadership with a strong mechanical and structural background, complementing other Aircraft Architects (e.g. avionics-focused) to ensure balanced multidisciplinary coverage across the aircraftAt AALTO, we offer an exceptional work environment that values your well-being and rewards your dedication. As part of our team, you'll experience the freedom of flexible working that enables you to achieve a healthy work-life balance. We believe in recognizing your hard work and commitment, which is why we provide a fantastic bonus scheme that rewards your contributions. Additionally, we understand the importance of financial security and support your future with a competitive pension plan. When you join us, you become part of a workplace that not only encourages your professional growth but also cares about your personal fulfilment and financial stability.AALTO HAPS Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.#LI-CL1

Implement. Improve. Challenge. Make ERP Actually Work for the Customer. \n Great ERP consultants don’t just implement software – they transform how businesses work. \n This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. \n You’ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. \n Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on. \n The Role at a Glance \n Senior ERP Consultant \n UK Field-Based | Extensive UK Travel & Regular Overnight Stays \n £55,000 – £65,000 + Car Allowance + Benefits \n Permanent | Full Time \n The Opportunity \n We build ERP software that helps ambitious UK businesses run their day-to-day operations – from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. \n Customers don’t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. \n As a Senior ERP Consultant, you’ll work directly with both new and established customers. You’ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. \n You’ll be the trusted expert on the ground – running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. \n What You’ll Be Doing \n • Delivering ERP implementation projects across different industries. \n • Leading optimisation, improvement and change projects within existing customer environments. \n • Understanding customer workflows and translating them into practical ERP solutions. \n • Running discovery, requirements gathering, process mapping, training and go-live support. \n • Configuring solutions and supporting customers through implementation and adoption. \n • Using SQL and data investigation to support configuration, troubleshooting and validation. \n • Working closely with Support, Product and Development to resolve issues and improve delivery. \n • Helping shape how implementation and Customer Success are delivered as the business grows. \n About You \n This isn’t a role for someone who has simply administered an ERP platform internally. You’ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. \n You’ll bring: \n • At least five years’ experience implementing, consulting on or advising around ERP systems. \n • Proven experience delivering successful ERP implementations and strong customer outcomes. \n • Experience improving, optimising or leading change within existing ERP customer environments. \n • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. \n • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. \n • Experience running discovery, requirements gathering and business process mapping. \n • Confidence training users and working with non-technical stakeholders. \n • Strong communication skills and the confidence to challenge, guide and influence. \n • The ability to bring structure and calm when customers are under pressure. \n • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. \n • The flexibility to travel extensively across the UK and stay away from home regularly. \n What This Role Isn’t \n This isn’t a desk-only ERP configuration role. \n You won’t spend your working life sitting remotely and configuring tickets somebody else has scoped. \n You’ll work with real businesses, real operational pressure and sometimes messy problems. You’ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. \n Equally, this isn’t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. \n The Travel \n This is a genuinely field-based, customer-facing position. \n You’ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. \n If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you’re looking for. \n Why Join? \n • £55,000 – £65,000 salary. \n • Car allowance plus additional company benefits. \n • Genuine ownership of customer outcomes. \n • The opportunity to influence project delivery, product development and Customer Success. \n • A role where your commercial, operational and technical expertise are equally valued. \n Ready to Own the Outcome? \n If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we’d love to meet you. \n Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. \n If you have any pre-application questions, please contact us first, quoting the job title and reference. \n Good luck, Team RR.

Insurance Administrator \n Location: Sunbury \n Salary: £25,000 – £30,000 per annum, depending on experience \n Hours: Monday – Friday, 8:30am – 5:30pm \n Job Type: Full-time, Permanent \n Working Style: Office-based \n Join a Growing and Supportive Team \n Our client is a growing business looking for an organised, proactive and customer-focused Insurance Administrator to join their Head Office team. \n This is a varied role where you'll play an important part in managing claims from initial allocation through to completion, while working closely with customers, internal teams and a network of franchise partners. \n If you're an experienced administrator with excellent attention to detail, enjoy coordinating multiple tasks and take pride in providing great customer service, we'd love to hear from you. \n The Role \n You'll take responsibility for claims managed by Head Office and Head Office-owned territories, ensuring they are progressed efficiently and accurately from start to finish. \n You'll also provide administrative support across the wider business and work closely with the franchise network to help maintain high levels of service. \n Key Responsibilities \n\n • Manage incoming calls and emails relating to claims and ensure they are allocated correctly.\n, • Coordinate the full claims process from initial allocation through to fulfilment, reporting and closure.\n, • Liaise with internal departments including Production and Customer Service to ensure claims progress smoothly.\n, • Monitor franchise claims activity and provide ongoing administrative support.\n, • Produce reports and maintain accurate claims records.\n, • Manage filing, documentation, archiving and general administration.\n, • Respond to customer enquiries professionally and efficiently.\n, • Support other departments and associated companies with administrative tasks as required.\n, • Identify issues and help find practical solutions to keep the operation running effectively.\n\n About You \n We're looking for someone who is organised, reliable and confident managing multiple priorities in a busy environment. \n You'll ideally have: \n\n • Previous experience within claims, insurance or a related administrative environment.\n, • Excellent organisational and time-management skills.\n, • Strong attention to detail and accuracy.\n, • Confident written and verbal communication skills.\n, • Good knowledge of Microsoft Office, particularly Word, Excel and Outlook.\n, • A proactive approach and the ability to work independently.\n, • Excellent customer service skills.\n, • The ability to work effectively as part of a team.\n, • Experience using claims, CRM or other business systems would be advantageous.\n, • Knowledge of QuickBooks or basic accounting would be beneficial but is not essential.\n\n What's on Offer? \n\n • £25,000 – £30,000 depending on experience.\n, • Monday – Friday, 8:30am – 5:30pm.\n, • Permanent, office-based position.\n, • Friendly and supportive working environment.\n, • Varied role with plenty of responsibility.\n, • Opportunity to develop your experience across claims, administration and customer service.\n\n If you have previous insurance or claims administration experience and are looking for your next opportunity, we'd love to hear from you. \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.

Business Development Director, Telecom & MediaLondon (onsite - travel expected)Who Are WeHansen is a global provider of software and services to the energy, water and communications industries. With award-winning software used by more than 600 customers in over 80 countries, we help organisations create and deliver new products and services, engage customers, and manage critical revenue management and customer support processes. In Communications & Media, Hansen’s portfolio spans BSS/OSS, revenue management, customer care, service fulfilment, network inventory, CPQ, product catalogue, order management and digital transformation solutions. This means our technology sits at the heart of how telecom operators modernise, compete, serve customers and unlock new commercial growth. Why This Role MattersCreate the market. Open the door. Win the customer.In fact, we are looking for Business Development Directors for our rapidly growing Telcos & Media Sales team, to cover UK and EMEA. Unquestionably, you will be at the front end of Hansen’s growth agenda across your region and it goes without saying that these are strategic new-logo hunter roles, focused on identifying, developing and closing enterprise opportunities with telecom operators, digital service providers and adjacent markets. You will build opportunities from scratch, create executive access, shape high-value pursuits and position Hansen as a trusted partner for telecom transformation. Your work will directly to expand Hansen’s market presence, strengthen our credibility across Tier 1 and Tier 2 accounts, and contribute to long-term regional revenue growth. What You’ll DoWin new customers: Identify, qualify and close new-logo opportunities across telecom operators, digital service providers and adjacent markets throughout EMEA. Build strategic pipeline: Develop territory and account plans focused on priority accounts, whitespace opportunities, trigger events and long-term market penetration. Engage at executive level: Build credibility with C-suite and senior stakeholders across business, technology, operations and procurement. Lead complex enterprise sales cycles: Navigate multi-stakeholder buying groups, qualification, procurement processes and contract progression from initial engagement through signature. Shape compelling customer propositions: Lead strategic RFI/RFP pursuits and translate Hansen’s BSS, OSS and customer engagement capability into outcome-led business value.Create market momentum: Work with marketing, product, pre-sales, delivery and partners to drive demand generation, strengthen win themes and build Hansen’s visibility in the telecom ecosystem.What You BringYou are a proven enterprise software sales leader with deep telecom sector experience and a strong track record of winning new customers. You understand the BSS/OSS marketplace, telecom buying processes, commercial drivers, competitive dynamics and digital transformation priorities.You bring the credibility to engage C-level and senior stakeholders, the commercial judgement to shape multi-million-dollar opportunities, and the resilience, creativity and persistence required to create opportunities from the ground up. A disciplined approach to qualification, such as MEDDPICC or a comparable methodology, will be important, alongside excellent communication, negotiation and presentation skills. Experience gained with a leading telecom software vendor, systems integrator, consultancy or telecom operator would be highly valuable, as would an existing executive network across global or international telecom operators, digital service providers or adjacent markets, particularly if your experience and knowledge aligns to the regional focus given to each of these key commercial roles. Native or fluent English is essential, with additional European languages advantageous.Why Join Hansen?This is a high-impact commercial role with direct visibility across Hansen’s Communications & Media growth strategy. You will have the autonomy to build strategic customer relationships, the backing of a proven telecom software portfolio, and the opportunity to shape meaningful transformation programmes across some of the region’s most important communications providers. Diversity, Equity & InclusionWe are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.Full timePosting Date: 2026-09-03

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector.\n \n \nAmazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. \n \n \nWhen you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.\n \n \nCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.\n \n \nThe CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.\n \n \nLots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. \n \n \nKey job responsibilities\n \nPromote a culture of safety and wellbeing\n \nAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts\n \nSupport and lead a team and handle administrative work alongside building and supporting a strong team culture\n \nAnalyse performance and suggest process improvements to optimise work and improve customer service\n \nCollaborate with other managers to standardise shift processes \n \n \nA day in the life\n \nYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. \n \nBASIC QUALIFICATIONS- - Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field\n \n- - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization\n \n- - Experience managing, motivating, and influencing team behaviors\n \n- - Experience demonstrating problem solving and root cause analysis\n \n- - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround\n \n- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n \nPREFERRED QUALIFICATIONS- - Experience within a distribution center, logistics, or manufacturing environment\n \n \nAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.\n \n \nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n \n \nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.\n \n \nCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.\n \n \nThe CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.\n \n \nLots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. \n \n \nKey job responsibilities\n \nPromote a culture of safety and wellbeing\n \nAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts\n \nSupport and lead a team and handle administrative work alongside building and supporting a strong team culture\n \nAnalyse performance and suggest process improvements to optimise work and improve customer service\n \nCollaborate with other managers to standardise shift processes \n \n \nA day in the life\n \nYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. \n \nBASIC QUALIFICATIONS- - Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field\n \n- - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization\n \n- - Experience managing, motivating, and influencing team behaviors\n \n- - Experience demonstrating problem solving and root cause analysis\n \n- - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround\n \n- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n \nPREFERRED QUALIFICATIONS- - Experience within a distribution center, logistics, or manufacturing environment\n \n \nAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.\n \n \nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n \n \nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Summary: \n As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. \n Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. \n \n Key Responsibilities: \n\n • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;\n, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;\n, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;\n, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;\n, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;\n, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution.\n\n \n Qualifications: \n\n • Proven experience leading product for a large-scale marketplace or platform business;\n, • Ability to operate at both strategic and execution levels in a fast-paced environment;\n, • Experience building and scaling global platforms across multiple markets;\n, • Strong leadership and stakeholder management skills;\n, • Fluent in English, both written and spoken;\n, • Other EU languages a huge plus.\n\n

\n About the Company \n \n OMRE, meaning “lifespan” in Farsi, exists to build one of the defining longevity brands of our generation. We create science-backed supplements designed to improve healthspan, not just lifespan. In just over two years, we have reached global scale, with the USA as our primary market, strong product-market fit and a highly engaged customer base. We are now entering our next phase: scaling aggressively while maintaining efficiency, profitability and brand integrity. \n \n About the Role \n \n We are hiring an Operations Manager to take ownership of our inventory, supply chain and operational efficiency. You will ensure we have the right amount of stock, in the right place, at the right time across Amazon, our warehouses and retail partners. You will manage purchasing and production with manufacturers in the US and China, forecast demand, monitor finished goods and packaging inventory, and work closely with Marketing to anticipate changes in sales. You will also work closely with Finance to monitor costs, improve COGS and identify operational efficiencies that improve gross margin. Above all, this is a role for someone who is exceptionally reliable, diligent and organised. You double-check important work, follow things through to completion and make sure nothing falls through the cracks. \n \n Responsibilities \n \n\n • Inventory & Forecasting\n, • You will own inventory planning across DTC, Amazon, retail and our warehouse network.\n, • Maintain accurate SKU-level inventory visibility across all channels.\n, • Forecast demand, inventory cover and reorder requirements.\n, • Incorporate retail orders, marketing activity, seasonality and changes in sales velocity into forecasts.\n, • Identify potential stock-outs and excess inventory well in advance.\n, • Use AI and analytical tools to improve forecasting and scenario modelling.\n, • At any point, you should know what stock we have, where it is, how quickly it is selling and when we need to reorder.\n\n \n\n • Manufacturing & Purchasing\n, • You will manage purchasing and production with our manufacturers and suppliers in the US and China.\n, • Create and manage purchase orders and production schedules.\n, • Monitor production, freight and delivery timelines.\n, • Proactively chase suppliers and identify delays before they become problems.\n, • Negotiate pricing, lead times, payment terms and volume discounts.\n, • Ensure quantities, pricing and specifications are checked carefully before orders are confirmed.\n, • Sending an email is not the same as completing a task. You follow up, verify and close the loop.\n\n \n\n • Packaging & Supply Chain\n, • You will ensure packaging and other components are planned alongside finished-goods inventory. This includes bottles, labels, boxes, inserts and shipping materials.\n, • You will maintain appropriate stock levels, coordinate packaging with manufacturing schedules and make sure production is never delayed because a component was overlooked.\n\n \n\n • Marketing & Retail Alignment\n, • You will work closely with Marketing, eCommerce and our retail team to understand changes that may affect demand. This includes:\n, • Changes in advertising spend or sales velocity.\n, • Promotions and product launches.\n, • New retail partners and purchase orders.\n, • Amazon performance and seasonality.\n, • If a SKU suddenly begins selling faster, you should spot it quickly, understand the inventory implications and update the plan before it becomes a stock problem.\n\n \n\n • COGS & Operational Efficiency\n, • You will work closely with Finance to understand the operational costs behind each SKU and continuously look for opportunities to improve them.\n, • You will monitor areas including manufacturing, packaging, freight, duties, warehousing and fulfilment.\n, • Regularly review costs with Finance.\n, • Negotiate with manufacturers, suppliers and logistics partners.\n, • Identify unnecessary spend and inefficient processes.\n, • Find opportunities to improve freight, packaging, production and fulfilment costs.\n, • Track cost-saving initiatives through to measurable results.\n, • You should have a relentless focus on sensible savings without compromising quality or reliability. A $0.05 saving matters when multiplied across hundreds of thousands of units.\n\n \n\n • Operational Systems\n, • As the business scales, you will make our operations increasingly robust.\n, • You will build clear processes, reporting, dashboards and checklists; automate repetitive tasks where appropriate; and use AI and software to improve accuracy and efficiency.\n, • You should naturally ask:\n, • What could go wrong, and how do I prevent it?\n, • Is there a better or more efficient way of doing this?\n\n \n Qualifications \n \n\n • Strong operations, supply chain or inventory experience within eCommerce, DTC or consumer products.\n, • Experience managing manufacturers, suppliers and purchase orders. Strong demand-planning and forecasting skills.\n, • Experience managing inventory across multiple channels and locations. Strong analytical and spreadsheet skills.\n, • Commercial understanding of COGS, gross margin and working capital. Confidence negotiating with suppliers and identifying cost savings. Comfortable using AI and modern software to improve forecasting and processes.\n, • Excellent organisation, attention to detail and follow-through. Most importantly, you are extremely reliable and diligent.\n, • You notice when numbers do not look right.\n, • You chase things before deadlines slip.\n, • You would rather spend another five minutes checking something than discover five weeks later that an avoidable mistake was made.\n\n \n Equal Opportunity Employer \n OMRE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

Head of Operations | Fast-Growth Interiors Scale-up | London \n \n The Client \n We’re working with a fast-growing interiors scale-up that has built an international reputation for its distinctive, sustainability-led approach. The business works with leading names across interior design, furniture and hospitality, with an established presence across the UK, Europe and the US. \n The business is at an exciting point in its growth journey, with plans to scale from £4m towards £10m, with further international expansion, particularly across the US, forming a key part of the growth strategy. \n \n The founders remain closely involved and are looking to bring in a senior operations leader who can work alongside them to build the infrastructure required for this next phase. With a new brand also launching, there is a real opportunity to shape how the wider group operates as it scales, rather than simply managing an established operation. \n \n \n The Role \n Reporting directly to the founders and sitting within the Senior Leadership Team, this is a broad Head of Operations role with ownership across the operational engine of the business. \n \n You’ll be responsible for making sure the operation can scale effectively as the business grows from £4m towards £10m, overseeing international logistics and the warehouse operation, strengthening supply chain processes, improving systems and building the infrastructure required for continued international expansion and the launch of the new brand. \n \n There is significant scope for growth in the role as the business scales, with the opportunity to develop into a broader Operations Director position and take increasing ownership of the wider operational strategy. They’re looking for someone who wants to build with the business, rather than simply step into an established operation. \n \n \n Key Responsibilities \n\n • Own the end-to-end movement of product internationally, from suppliers through to warehouse and ultimately to clients\n, • Lead and develop the Warehouse Manager and wider warehouse team, ensuring high standards across inventory, fulfilment and logistics\n, • Identify and implement operational improvements that increase efficiency, profitability and customer experience\n, • Analyse and optimise supply chain processes, with a focus on reducing lead times and improving stock management\n, • Work across the UK, US and European entities to build scalable international processes and ways of working\n, • Manage key supplier and logistics relationships, including negotiating rates and working closely with European mills\n, • Partner with Purchasing and Finance on forecasting, inventory management, reporting and operational data\n, • Own improvements to the company’s bespoke operational systems, working with developers to implement new functionality\n, • Lead the operational set-up of the new brand, putting the right processes, SOPs, compliance and quality standards in place from day one\n, • Oversee operational delivery for key projects, including bespoke client projects, launches, events and photoshoots\n, • Lead the transition of sampling from an outsourced model to an in-house operation\n, • Act as the senior operational point of contact across the business, solving issues, improving ways of working and bringing best practice into the operation\n, • Regularly visit the European warehouse to improve processes, maintain standards and support the team\n\n \n \n What We’d Like To See (Essential) \n\n • Experience managing international supply chains and logistics\n, • Strong operational experience within a fast-growing business\n, • Experience working with stock, inventory and warehousing\n, • A track record of improving processes and driving operational efficiency\n, • Strong data analysis skills, with the ability to use data to identify problems and make better decisions\n, • Excellent communication skills, with the ability to work effectively across departments and with external partners\n, • Strong leadership and delegation skills, with a collaborative approach to managing and developing others\n, • Excellent organisation and attention to detail\n, • A proactive, solutions-focused approach, with the ability to manage competing priorities in a fast-paced environment\n\n \n \n What We’d Like To See (Bonus) \n\n • Experience scaling operations through a period of significant business growth\n, • Experience working across international markets and navigating the operational complexity that comes with them\n, • Background within interiors, furniture, textiles, design, manufacturing or another product-led environment\n, • Experience working closely with founders or senior leadership in a growing business\n, • Procurement experience, particularly where this has involved building or strengthening supplier relationships\n, • Experience introducing new systems, processes or technology to make an operation more scalable\n, • Lean Six Sigma, CILT or equivalent operational qualification\n\n \n \n Location: London (Hybrid) \n Salary: £80,000-£90,000 + bonus + benefits \n Start-date: ASAP \n \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

The Head of Out-of-Home (OOH) Network is responsible for defining and executing JDL's European Out-of-Home strategy, covering Pick-Up Drop-Off (PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. \n Key Responsibilities \n Strategic Leadership \n\n • Develop and execute the European OOH strategy across all markets.\n, • Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings.\n, • Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency.\n\n PUDO Network \n\n • Own the European PUDO strategy and roadmap.\n, • Develop strategic partnerships with retail and PUDO network providers.\n, • Define and continuously improve PUDO fulfilment, in-store, and delivery SOPs.\n, • Own the business requirements and feature roadmap for the PUDO fulfilment platform, working closely with Product and IT teams to deliver new functionality.\n\n Locker Network \n\n • Define the European locker strategy, ensuring alignment with the overall OOH vision.\n, • Develop strategic partnerships with external locker networks to expand customer access and create commercial opportunities.\n, • Define locker fulfilment SOPs and operational standards.\n, • Lead the development and evaluation of JDL's own locker network and technology pilot to assess future expansion opportunities.\n\n Leadership & Governance \n\n • Lead the central European OOH team and manage country Team Leads responsible for network expansion.\n, • Guide local teams in developing partnerships while ensuring execution follows the central strategy and operational standards.\n, • Monitor country performance, identify structural issues, and drive continuous operational improvements across the network.\n\n Cross-functional Collaboration \n\n • Work closely with Commercial, Operations, Product, IT, Procurement, Legal, and Customer Service teams to successfully implement OOH initiatives.\n, • Lead cross-functional projects and ensure successful delivery of strategic priorities across Europe.\n

Warehouse Manager \n Dirac Trading Group | Acton, London | Full-time, permanent | On-site \n \n Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. \n \n This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. \n \n What you will own \n\n • Lead the warehouse team day to day, setting priorities and holding people accountable.\n, • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand.\n, • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time.\n, • Book UK outbound shipments and resolve courier or collection issues quickly and practically.\n, • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas.\n, • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks.\n, • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency.\n\n \n What we're looking for \n\n • Previous experience managing or supervising a warehouse team in the UK.\n, • Strong organisation, prioritisation and communication skills in a fast-paced environment.\n, • A hands-on management style, with the willingness to lead from the front when needed.\n, • Experience managing rotas, temporary workers, overtime and daily warehouse coverage.\n, • Strong attention to detail around packing, dispatch and stock accuracy.\n, • Experience booking UK outbound shipments.\n, • A valid forklift licence, or willingness to obtain one, is preferred.\n, • Applicants must have the right to work in the UK.\n\n \n Package and benefits \n\n • £40,000 base salary.\n, • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved.\n, • Free on-site parking and company pension scheme.\n, • Staff discount for stock we sell.\n, • Supportive, high-energy working environment with the office and warehouse teams based together in Acton.\n, • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis.\n, • Overtime support where required, including potential meal support during extended overtime periods.\n\n \n How to apply \n If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

Chief Operating Officer \n Charlotte Simone · London (On-site) · Full time \n \n ABOUT CHARLOTTE SIMONE \n Charlotte Simone is a direct-to-consumer fashion brand built around a Drop model. With just three Drops a year, the brand designs seasonless styles made to last a lifetime. \n \n THE ROLE \n We are looking for a Chief Operating Officer to run the day-to-day operations and commercial strategy of Charlotte Simone, reporting directly to the Founder and CEO. You will own everything from manufacturing and supply chain through to the P&L, translating Charlotte's creative vision into operational and commercial reality. \n \n This is a genuine number-two seat in a founder-led brand: broad, hands-on, and with real ownership. We are open to both experienced COOs and exceptional senior operators ready to step up into their first COO role. What matters is the ability to run and grow a business, not just administer one. \n \n KEY RESPONSIBILITIES \n Operations, Supply Chain & Fulfilment \n\n • Own logistics and order fulfilment end to end.\n, • Manage factory timelines, fabric procurement, and the cost framework to protect margins.\n, • Oversee stock control, supplier coordination, and distribution, including warehousing, global shipping, and demand planning.\n, • Lead Drop launches operationally, coordinating stock, dispatch, and customer satisfaction.\n\n Commercial & Finance \n\n • Own the P&L, managing revenue, gross margins, and operating expenses to ensure sustainability and profitability.\n, • Oversee financial administration and supplier invoicing, working with our external accountants.\n\n Growth & Strategy \n\n • Develop and implement long-term business strategies to support continued growth and market expansion.\n, • Oversee digital advertising performance, ensuring spend is optimised and results are tracked and reported.\n, • Build internal processes and efficiencies that let the brand scale.\n\n Customer & Brand \n\n • Oversee customer service standards, working alongside the wider team to maintain brand tone and response quality.\n\n Team & People \n\n • Lead and develop the junior members of the team, building the structure and culture for them to thrive.\n, • Own intern recruitment and development.\n\n \n WHAT WE'RE LOOKING FOR \n\n • An entrepreneurial operator with a genuine passion to help build and grow a business.\n, • Strong commercial and strategic leadership, with a track record of driving growth and profitability.\n, • Deep understanding of digital operations, logistics, customer experience, and organisational development.\n, • Experience in a small or founder-led fashion, D2C, or ecommerce brand strongly preferred.\n, • Confident with Instagram and social-first retail operations, rather than traditional wholesale or retail.\n, • Experience leading and developing people.\n, • Discreet, reliable, and low ego, comfortable working closely with a small team and Founder.\n, • Excellent communicator across team, customers, and suppliers.\n, • Organisational agility, with the ability to bring structure to a fast-moving environment.\n\n \n REPORTING LINE \n Reports directly to Charlotte, Founder and CEO. \n \n LOCATION & TERMS \n London, office based, full time. Salary and start date are candidate dependent.

Supply Chain Manager - High-growth FMCG brand \n 📍 London, hybrid, 3 days per week in the office \n \n\n • Broad end-to-end role across planning, inventory, manufacturing and 3PL operations\n, • Open to experienced Supply Chain Planners ready to step into their first Supply Chain Manager role\n\n \n I’m partnering with a fast-growing health and wellness brand operating across DTC, subscription and retail. They’re looking for a hands-on Supply Chain Manager to take ownership of the day-to-day supply chain and support an exciting period of product and operational development. \n \n About the Role \n You’ll manage the supply chain from forecast through to customer fulfilment, working closely with the Senior Supply Chain Manager and wider commercial teams. Key responsibilities include: \n\n • Managing supply planning, forecasting and inventory across multiple channels\n, • Translating demand into factory POs and replenishment plans\n, • Managing 3PL partners, SLAs and fulfilment performance\n, • Monitoring stock availability, cover and excess inventory\n, • Supporting NPD, product transitions and S&OP\n, • Owning supply chain data, reporting and ERP accuracy\n\n \n Your Experience \n\n • 3-5 years’ experience across supply planning, demand planning or broader supply chain\n, • FMCG, food & drink, supplements or consumer goods background\n, • Experience managing 3PLs and external manufacturers\n, • Strong ERP and Excel / Google Sheets capability\n, • Subscription or DTC experience advantageous, although retail backgrounds will also be considered\n, • Proactive, hands-on and ready to take broader ownership\n\n \n What’s on Offer \n\n • A genuine step up into broader end-to-end supply chain management\n, • Exposure across planning, manufacturing, logistics, NPD and systems\n, • Strong opportunity for development within a fast-moving consumer brand\n, • Hybrid working plus a strong benefits package\n

Product Manager (Supply) \n Central London · Hybrid (4 days in the office, 1 from home) · Reports to the Head of Product \n \n About &Dine \n &Dine is the online food marketplace connecting London's best independent food businesses (we call them Makers) with companies who want fresh, authentic food in the workplace. Every order on our platform puts real money into the hands of independent caterers, chefs, and food entrepreneurs, and puts great food in front of teams who'd otherwise be staring at another beige buffet. We're not London's biggest workplace catering marketplace yet, but we're the hungriest to get there. \n We own all of our own technology, which means the ceiling on what we can build is set only by the people building it. That's where you come in. \n \n The role \n You'll be the first Product Manager at &Dine, working alongside the Head of Product, and you'll own the supply side of our marketplace end to end. Your mission is simple to say and hard to do: make the supply side of &Dine best in class. \n \n Being first is the point. There's no playbook to inherit and no backlog handed down. You'll build genuine understanding of our Makers and our operations team, turn that understanding into a roadmap, and ship things that measurably move the business. You'll also help shape what the product function itself becomes as we grow. \n \n What you'll own \n \n For our Makers \n\n • The tools Makers use to manage their presence on &Dine: their shop, menus, pricing, dietary and allergen information, and availability.\n, • The order preparation and fulfilment experience on delivery day, when it matters most.\n, • Making sure Makers have everything they need to deliver brilliant service to end customers, every time.\n\n \n For our operations team \n\n • The internal tools our ops team uses to support Makers day to day.\n, • Maker insights and reporting, so we understand supply-side health at a glance.\n, • The systems behind our courier network, so every order gets from Maker to customer smoothly.\n\n \n What success looks like \n In your first 3 months, you've built real ground truth. You've spent time in Makers' kitchens, shadowed the ops team through live delivery days, and ridden along on the courier side. You know where the friction lives, not from tickets, but from watching it happen. \n \n By 6 months, that understanding has become a roadmap with a clear “why” behind every line, and you've shipped your first meaningful improvements, with the metrics to show they moved supply-side health rather than just the changelog. \n \n By 12 months, Makers and the ops team see product as their champion. The supply side is measurably stronger: better retention, smoother delivery days, fewer fires. And you've helped shape how the product function itself works as it grows beyond one PM and a Head of Product. \n \n Who you are \n\n • Mission-driven. You care about &Dine’s mission and you're excited to scale both the product and the product function itself.\n, • A craftsperson. You hold a high bar for product quality because that’s just who you are but also because our Makers do too.\n, • Impact-first. You'd rather solve a problem that moves a number than ship a flashy feature that doesn't. No innovation theatre.\n, • Close to the ground. You believe the best roadmaps come from time spent with real users, and you'll put in that time with Makers and ops, not just read the tickets.\n, • Fluent in data. You're highly comfortable defining metrics, digging into the numbers, and letting evidence settle debates.\n, • A strong communicator. You can bring stakeholders with you, up to and including C-suite level.\n, • Biased to action. You'd rather ship, learn, and iterate than wait for certainty.\n, • You have at least 3 years of product management experience. Marketplace, logistics, or B2B experience is a bonus, not a requirement.\n\n \n Practical details \n\n • Location: Central London, with 4 days a week together in the office and 1 from home\n\n .

Manpower are currently seeking an interim Logistics Operations Specialist to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced environment. \n \n The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. \n \n The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. \n \n We are seeking a detail-oriented and proactive Logistics Operations Specialist to support the day-to-day execution of logistics operations across inbound transportation, warehouse management, outbound distribution, customs coordination, and repacking/co-packing activities. The role focuses on ensuring operational excellence, inventory accuracy, service delivery, and strong coordination with 3PL providers, transport partners, and internal stakeholders. \n \n Key Accountabilities \n Inbound Transportation \n\n • Coordinate inbound shipments from suppliers, manufacturing sites, and ports to warehouses or distribution centres.\n, • Monitor shipment status and communicate delivery updates to relevant stakeholders.\n, • Liaise with freight forwarders, transport providers, and 3PL partners to ensure smooth receipt of goods.\n, • Investigate and resolve shipment delays, shortages, damages, or documentation issues.\n, • Verify shipping documentation including invoices, packing lists, and delivery notes.\n, • Support inventory discrepancy investigations with warehouse and logistics partners.\n\n Warehouse Operations \n\n • Support daily warehouse operations through close coordination with 3PL partners.\n, • Monitor inbound receipts, inventory movements, order processing, and dispatch activities.\n, • Maintain inventory accuracy through regular reconciliation and stock count support.\n, • Track warehouse performance against agreed service levels and KPIs.\n, • Participate in operational review meetings and follow up on corrective actions.\n, • Support pallet management programs and customer-specific logistics requirements.\n, • Ensure adherence to company safety, quality, and operational standards.\n\n Outbound Transportation \n\n • Coordinate customer and distributor deliveries to meet agreed service levels.\n, • Monitor carrier performance and delivery execution.\n, • Ensure shipping documentation is accurate and completed on time.\n, • Investigate delivery exceptions and work with stakeholders to resolve issues.\n, • Support urgent order deliveries and customer escalations when required.\n\n Customs & Compliance \n\n • Support import and export documentation processes.\n, • Coordinate with customs brokers and freight forwarders to facilitate timely customs clearance.\n, • Maintain customs, shipping, and compliance records.\n, • Monitor shipment clearance status and proactively escalate potential delays.\n, • Ensure compliance with company policies and local regulatory requirements.\n\n Repacking/Co-packing Operations \n\n • Coordinate repacking and co-packing activities with external logistics partners.\n, • Monitor inventory availability and material readiness for repack activities.\n, • Track order fulfilment and completion against agreed timelines.\n, • Communicate operational issues and support resolution with cross-functional teams.\n, • Maintain records of repack and co-pack activities.\n\n Cost & Invoice Management \n\n • Support tracking of transportation, warehousing, and logistics-related costs.\n, • Validate logistics invoices and ensure timely processing.\n, • Assist with freight cost reporting and reconciliation activities.\n, • Identify opportunities to improve operational efficiency and reduce costs.\n, • Support budget tracking and cost analysis activities as required.\n\n Reporting & Performance Monitoring \n\n • Prepare weekly and monthly logistics performance reports.\n, • Monitor and report KPIs including On-Time Delivery (OTD), Inventory Accuracy, Order Fulfilment Performance, Freight Cost Performance, Warehouse Service Levels and Damaged Stock Ratio.\n, • Maintain logistics dashboards and operational records.\n, • Support data analysis and continuous improvement initiatives.\n\n Stakeholder & 3PL Coordination \n\n • Build effective working relationships with 3PL providers, carriers, freight forwarders, and internal teams.\n, • Coordinate issue resolution and escalation where required.\n, • Support regular service review meetings with logistics partners.\n, • Ensure logistics activities are executed in line with agreed service expectations.\n\n \n Key Requirements \n\n • Experience in logistics, warehousing, transportation, or supply chain operations, preferably within an FMCG environment.\n, • Exposure to customs and international logistics processes, particularly import and export documentation.\n, • Experience working with 3PL service providers and transport carriers.\n, • Experience in inventory management and order fulfilment processes.\n, • Proficiency in Microsoft Excel, PowerPoint, and Outlook.\n, • Experience with ERP, WMS, or TMS systems (e.g., SAP, Oracle, Microsoft Dynamics).\n, • Strong analytical and reporting capabilities.\n, • Bachelor's degree or equivalent qualification in Supply Chain, Logistics, Business, or a related field preferred.\n\n \n Additional Information \n \n Occasional UK based travel required for warehouse visits, 3PL meetings, and operational reviews. \n \n Holborn working environment: \n\n • Bike Storage\n, • Café\n, • Kitchen & Communal Areas\n, • Complimentary Tea & Coffee\n, • Complimentary Fruit & Biscuits\n, • Gym Facilities\n

An iconic luxury jewellary brand is hiring a bilingual French Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your French. \n \n \n Responsibilities of the Customer Care Advisor: \n\n • Assisting French and English speaking clients with product enquiries\n, • Updating and maintaining the order database\n, • Providing support to clients registering online and having their orders processed through the website\n, • Assisting clients with any issues regarding returns or orders via email and phone\n, • Dealing with any complaints in a timely manner – escalating any issues to relevant departments\n, • Regular liaison with the logistics department regarding late deliveries or faulty goods\n, • Liaison with the fulfilment team when necessary\n, • Convert customer enquiries into sales opportunities - upsell\n, • Handling accounting enquiries with the finance team\n \n Requirements of the Customer Care Advisor:\n\n • Excellent English language skills\n, • Fluency in French \n, • Proven experience in a professional environment in Customer Service or Administration\n, • Flexibility and team orientation essential\n, • Knowledge of ticketing systems desirable\n, • Ideally experience in a similar office-based job\n\n If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you. \n To apply, please send your CV in English and in Word format to Tom. \n languagematters is acting as an employment business in relation to this vacancy.

\n AXA XL is an Equal Opportunity Employer. \n Chief Technology Infrastructure & Product Engineering Officer \n Location US/UK \n AXA XL’s Chief Technology Infrastructure & Product Engineering Officer is a key senior executive, leadership team role in the Technology & AI function, accountable for the organization’s end-to-end technology delivery and operational performance, ensuring the enterprise builds, runs, and continuously improves modern technology products and services. This role is responsible for ensuring the organization builds and runs modern, secure, scalable technology platforms and digital products that enable business growth, customer experience improvement, operational efficiency, and regulatory compliance. \n Leading the full technology lifecycle including product engineering, platforms, cloud, architecture, service management, IT operations, service desk and workplace technology, ensuring services are secure, resilient, cost-effective, and designed around customer and colleague experience. \n The role reports to AXA XL’s Chief Technology & AI Officer. What you’ll be doing\n Technology & Engineering Strategy \n \n • Define and execute a multi-year technology and engineering strategy aligned to enterprise business priorities.\n, • Lead the evolution toward modern digital architecture, cloud-native platforms, and API-led ecosystems.\n, • Ensure technology investment decisions are outcome-led and measurable.\n \n Product Engineering Leadership \n \n • Lead the product engineering function across the enterprise, ensuring high-performing product teams deliver value at pace.\n, • Drive product engineering disciplines including: \n \n, • agile delivery and product operating models\n, • engineering standards and reusable components\n, • scalable delivery patterns and platform thinking with security/AI/privacy by design\n \n, • Partner with leadership to ensure technology execution supports product vision and roadmap.\n \n Technology Delivery \n \n • Lead the delivery of major transformation programs (core modernization, platform build, digital journeys, embedded AI.\n, • Ensure robust program governance, delivery confidence, and transparent executive reporting.\n, • Drive delivery consistency across all technology portfolios.\n \n Enterprise Platforms, Cloud & DevOps \n \n • Build enterprise-grade platform capabilities (cloud, integration, data, identity, observability).\n, • Own DevOps, CI/CD, automation, SRE and embedded AI capabilities to ensure resilient and scalable production operations.\n, • Reduce time-to-market while improving quality, stability, and performance.\n \n Technology Operations & Service Management \n \n • Own the full IT Service Management (ITSM) operating model including: \n \n, • Service Desk and end-user support\n, • Incident, problem, change and release management\n, • Major incident management and crisis response\n, • Service request and fulfilment automation\n, • Knowledge management and self-service enablement\n \n, • Ensure operational service performance meets defined SLAs/XLAs.\n, • Drive improved colleague experience through modern service management and tooling.\n \n Service Resilience, Reliability & Operational Excellence \n \n • Ensure availability, performance and resilience of critical services through SRE practices.\n, • Drive proactive monitoring, observability, capacity management and automated remediation.\n, • Improve incident reduction, root cause resolution, and service stability over time.\n \n \n Technology Risk, Security & Compliance Partnership \n \n • Partner closely with the Chief Information Security Officer (CISO) and Risk leadership and embed secure and privacy by-design engineering\n, • Co-operate with Chief Enterprise Architect and ensure compliance with Enterprise Architecture principles.\n, • Ensure technology complies with regulatory and audit expectations.\n, • Own technology controls including SDLC governance, access controls, data security alignment, and resilience.\n, • Modernize build and service with AI capabilities.\n \n \n AI and Automation in Engineering \n \n • Embed AI in software engineering (AI coding assistants, testing automation, intelligent monitoring).\n, • Ensure AI adoption improves productivity while maintaining robust governance and engineering quality.\n, • Embed responsible AI and model governance practices where AI is deployed in products.\n \n \n Financial Accountability & Investment Governance \n \n • Own the technology engineering budget, including CapEx/OpEx balance.\n, • Drive vendor strategy, sourcing optimization, and cost transparency.\n, • Ensure technology spend delivers measurable ROI and aligns to enterprise value.\n What you’ll bring\n We’re looking for someone who has these abilities and skills: \n Executive Leadership & Strategic Influence \n \n • Excellent ability to operate at board and executive committee level.\n, • Proven track record influencing business strategy through technology outcomes.\n \n \n, • Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global scope\n \n Modern Product Engineering Expertise \n \n • Deep knowledge of modern engineering practices:\n \n, • Agile product delivery\n, • Microservices / API architectures\n, • DevSecOps and CI/CD\n, • AI-based engineering and services\n, • Cloud-native engineering\n, • SRE and observability\n, • Test automation and quality engineering\n \n \n Architecture and Technology Modernization \n \n • Extensive experience modernizing legacy platforms and reducing complexity.\n, • Ability to balance innovation with resilience, regulatory compliance, and operational continuity.\n \n Commercial & Financial Acumen \n \n • Proven experience managing large technology budgets and complex vendor ecosystems.\n, • Keen understanding of sourcing strategy, commercial negotiation, and investment governance.\n \n Transformation Delivery Excellence \n \n • Outstanding execution capability across multi-year transformation portfolios.\n, • Ability to create delivery predictability and accountability across teams.\n What we offer\n Inclusion \n AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. \n \n • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.\n, • Robust support for Flexible Working Arrangements\n, • Enhanced family-friendly leave benefits\n, • Named to the Diversity Best Practices Index\n, • Signatory to the UK Women in Finance Charter\n \n Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. \n Total Rewards \n AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. \n We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. \n Sustainability \n At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. \n Our Pillars: \n \n • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.\n, • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.\n, • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.\n, • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.\n \n For more information, please see axaxl.com/sustainability. \n The U.S. base salary range for this position is $275,000 to $300,000 USD. \n AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay. \n At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. Who we are\n AXA XL, the P&C and specialty risk division \n #J-18808-Ljbffr

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n JD.com is seeking an experienced Technical Product Manager - Supply Chain to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will own and drive the supply chain product strategy for Joybuy's European markets. You will be responsible for the full product lifecycle of supply chain systems that support cross-border e-commerce operations, working at the intersection of logistics, technology, and business to deliver a superior fulfilment experience for millions of European customers. \n \n This is a high-impact, senior IC role. You will define product vision, set the roadmap, and lead cross-functional execution with engineering, operations, business, and local market teams across London and Beijing. \n \n Key Responsibilities \n\n • Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations. Align product priorities with broader business goals and market expansion plans.\n, • Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration. Write clear PRDs, define success metrics, and ensure timely delivery.\n, • Lead product initiatives across one or more of the following domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility.\n, • Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities. Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction.\n, • Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.). Use data to prioritise, measure impact, and drive continuous optimisation.\n, • Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence.\n, • Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g. GPSR), and region-specific customer expectations.\n\n \n Minimum Qualifications \n\n • Bachelor's degree or equivalent practical experience.\n, • 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles.\n, • Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems.\n, • Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale.\n, • Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis.\n, • Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones.\n, • Fluent in English.\n\n \n Preferred Qualifications \n\n • Experience in cross-border e-commerce supply chains, global logistics, or international marketplace fulfilment.\n, • Experience working in or with European logistics ecosystems carriers, 3PLs, last-mile networks.\n, • Experience with supply chain planning, demand forecasting, or inventory optimisation systems.\n, • Experience building platform-level products that serve multiple internal or external stakeholders.\n, • Proven ability to influence without authority and drive alignment across senior leadership.\n, • Experience hiring, mentoring, or informally leading other product managers.\n, • Chinese language ability is strongly preferred for cross-team collaboration with Beijing HQ.\n\n \n What We Offer: \n\n • A dynamic and challenging work environment in a leading global e-commerce company with a fast-growing international business.\n, • The opportunity to work with a diverse international team spanning London and Beijing, making a significant impact on JD.com's global AI strategy.\n, • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.\n, • Exposure to massive-scale data, complex cross-border e-commerce challenges, and real-world AI problems that impact millions of users.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

General Healthcare is a family-owned business established in 1986. We develop, manufacture and distribute a wide range of healthcare, cosmetics and personal care products, supplying customers across the UK and internationally. \n Our direct-to-consumer eCommerce business fulfils thousands of customer orders each year through our own warehouse, supplying customers via our websites and leading online marketplaces. \n \n We're looking for a reliable, organised and motivated Fulfilment & Warehouse Operative to join our small team. This is a hands-on role where you'll play a key part in ensuring customer orders are picked, packed and dispatched accurately while helping maintain the smooth day-to-day running of our warehouse. \n \n The Role \n \n This is a hands-on operational role at the heart of our business, responsible for the safe receipt, organisation, storage, picking and packing of customer orders. Accuracy, organisation and attention to detail are essential, as you'll ensure every order is dispatched correctly and on time. \n Working closely with the Warehouse and eCommerce teams, you'll run the day-to-day fulfilment operation, helping to maintain an efficient warehouse while contributing to high operational standards. \n \n No two days are the same. While around 40% of the role focuses on eCommerce fulfilment, the remainder involves supporting the wider warehouse operation. \n \n eCommerce Fulfilment \n \n\n • Pick, pack and dispatch customer orders accurately and efficiently.\n, • Prepare shipments for Royal Mail and other courier collections.\n, • Process customer returns and exchanges.\n, • Ensure orders are completed within SLA.\n, • Maintain high standards of packing quality and accuracy.\n\n \n Warehouse Operations \n \n\n • Build, organise, and shrink-wrap pallets safely and securely.\n, • Receive, check and put away incoming stock and deliveries; replenish picking locations.\n, • Load and unload shipping containers as required.\n, • Prepare Amazon FBA shipment plans.\n, • Assemble product components and prepare finished goods for sale.\n, • Apply product labels, barcodes and packaging as required.\n, • Carry out stock counts and assist with inventory control and record-keeping.\n, • Maintain a clean, organised and safe warehouse, including layout improvements and general housekeeping.\n, • Support colleagues and other operational tasks during busy periods and seasonal peaks.\n\n \n Essential Skills & Experience \n \n\n • Previous experience in a fulfilment, warehouse, or logistics environment\n, • Comfortable working in an active warehouse environment, including receiving deliveries, moving stock and supporting the day-to-day running of the warehouse.\n, • Excellent attention to detail, with good organisational and time-management skills.\n, • Technically confident and comfortable learning new warehouse and fulfilment systems.\n, • Able to work independently and as part of a small team.\n, • Reliable, punctual and hardworking, with a positive, willing-to-learn attitude.\n, • Physically able to carry out warehouse duties, including lifting and standing for extended periods.\n\n \n Desirable Skills \n \n\n • Experience using Linnworks or similar warehouse/order management software.\n, • Previous eCommerce fulfilment experience.\n, • Experience using barcode scanners and shipping systems.\n, • Basic stock control or inventory experience.\n, • Experience preparing Amazon FBA shipments.\n\n \n What We Offer \n \n\n • Competitive salary.\n, • Company bonus scheme.\n, • Private healthcare (after qualifying period).\n, • Birthday leave.\n, • 28 days holiday including bank holidays (pro rata for part-time employees).\n, • Casual dress.\n, • Free on-site parking.\n, • Full training provided.\n, • Opportunities to develop as the business continues to grow.\n, • Friendly, supportive and welcoming team environment.\n\n \n Why Join Us? This is an exciting opportunity to join a small growing business where every team member makes a real impact. We're proud of our friendly culture and are looking for someone who enjoys being part of a hardworking team, takes pride in their work, and wants to grow with the company.

About The Modest Merchant \n \n Based in Hackney, The Modest Merchant is a young and fast-growing wine importer, wholesaler and retailer with a clear sense of purpose: To champion modern, low-intervention wines from some of Europe’s most exciting small producers. \n We work directly with the growers, building genuine relationships and bringing characterful, expressive wines to both the on and off trade. As the business continues to expand, we’re shaping the foundations for what comes next and looking for someone who wants to be part of that journey. \n \n The Role \n \n This is a hands-on role at the heart of the business. As Administrative Assistant, you will keep sales, Imports and day-to-day operations running smoothly, processing orders, maintaining inventory, coordinating deliveries and managing sample requests. \n You will also support marketing activities, including social media and website content, and will assist with customer events and tastings. You will report to the Operations Manager and work closely with the Finance team and Managing Director. \n This is a fantastic opportunity to grow your career in a supportive, collaborative and wine-focused environment, with scope to get involved in creative projects, in-person events and shaping how we present our wines. \n \n Key Responsibilities \n \n\n • Manage wholesale and retail orders, ensuring they’re accurate and on time.\n, • Keep our inventory (Cin7) and CRM up to date so stock information is always reliable.\n, • Coordinate with the warehouse on inbound and outbound shipments and order fulfilment.\n, • Assist with supplier and customer communications via Outlook.\n, • Maintain accurate records and spreadsheets using Microsoft Excel.\n, • Help with import administration and logistics documentation.\n, • Support us in social media and marketing activities as well as in person wine events.\n, • Provide general administrative support to the team as needed.\n\n \n What we're looking for \n \n\n • Strong Microsoft Office skills, especially Excel (formulas, reporting, data management) and Outlook (inbox management, professional correspondence). You take pride in systems, processes and working accurately.\n, • Quick to learn new online platforms, including Xero, Cin7, Shopify and Vision.\n, • Exceptional attention to detail. Accuracy matters in orders, stock figures and client communications.\n, • Highly organised, able to juggle multiple tasks, prioritise effectively and meet deadlines without dropping the ball.\n, • Confident with numbers and comfortable reconciling data and spotting discrepancies.\n, • Able to follow established processes precisely while staying proactive and resourceful when things do not go to plan.\n, • Adaptable, flexible and an active listener, thriving in a fast-moving, evolving environment.\n, • Interest in wine and outward enthusiasm for being part of a values-driven, growing brand in an exciting sector.\n\n \n What we offer \n\n • Competitive salary with bonus incentives.\n, • Workplace pension scheme.\n, • Generous staff discounts across our range.\n, • Free monthly wine allowance.\n, • 25 days holiday (excluding public holidays), plus your birthday off.\n, • Cycle to Work scheme.\n, • Summer Friday early finishes.\n, • Regular team lunches.\n, • Opportunities for growth and learning in a supportive, collaborative environment.\n, • Be part of a friendly, close-knit team that values creativity, quality, and excellence.\n\n \n £29,000+ p.a. depending on experience \n \n How To Apply \n \n Please send your CV and a brief covering email telling us why you're the right fit. In your cover email, we'd especially love to hear about your experience with the computer systems and tools that keep you organised and precise in your work.

LondonProduct & Technology – Tech Leadership /Perm - Full-time /HybridMOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.MOO's engineering teams span the physical and digital worlds. Every order we take is manufactured after it is paid for, so the journey from "buy" to "delivered" runs through a factory as well as a database. That is true of the storefront, our design and customisation tools, cart, checkout and payments, business accounts, and equally true of order orchestration, manufacturing, fulfilment, shipping and the tooling our Customer Service and Operations teams use. The problems worth solving here run the length of that journey, and the hardest ones are usually the ones that cross it.As we scale, we're bringing together two ecommerce platforms while also experimenting with our customers' browsing experiences to support growth. On the other side of the order, we're consolidating tooling for Customer Service and Operations, improving data visibility across the order journey, integrating new carriers, and increasing manufacturing capacity while protecting customer experience and margin. We're also changing how we build, with AI-assisted development now part of everyday engineering practice here.You'll partner closely with engineering teams across our entire ecosystem, product leadership, and our Platform group, to deliver a coherent, scalable architecture and unblock cross-team delivery.Bring deep technical leadership across MOO's ecommerce ecosystem, from storefront and checkout through to delivered. You'll support in setting the architectural direction for that journey and enable multiple teams to move quickly and efficiently.Balance essential scaling of today's systems with an iterative migration away from legacy components. Define contracts, events and guardrails that make our ecosystem observable, resilient and cost-efficient. Set the standard for how we use AI-assisted development, so we get the speed without lowering the quality bar. Translate operational requirements from Operations and Customer Service, and commercial requirements from Product and Trading, into pragmatic platform improvements.You'll work with our engineering team, who are largely based in the UK, and with stakeholders at our manufacturing facilities in East Providence, Rhode Island and Dagenham, London.Senior IC role reporting into senior leadership (VP of Technology). Scope spans multiple teams across ecommerce and post-purchase, partnering closely with Product leadership and Platform and Architecture peers to help drive what the future of MOOs systems look like.Travel to our East Providence facility a couple of times a year - ( we are able open to findingalternatives with anyone for whom that travel is not workable)ResponsibilitiesDomain leadership and technical strategy: Work with other engineering leaders to define the architectural roadmap across the whole order journey, spanning storefront, design and customisation tooling, checkout and payments, order orchestration, manufacturing (IMFG, our manufacturing execution system, and our Tulip shop-floor apps), fulfilment, shipping and Customer Service tooling.Scale and reliability: Lead cross-team initiatives that increase throughput and reduce cost-to-serve. Get us through peak trading without heroics, from traffic spikes at the front of the funnel through to production release at the back, and make sure we know in advance what would break first. Improve observability and operability across the flow from "buy" to "delivered", reducing "where is my order" contacts and manual interventions.AI-assisted development: Set the standard for how engineers across your estate use AI tooling day to day. Work with Security, Legal and Platform to define guardrails on review, testing and security, decide where these tools genuinely help and where they do not, and raise the practice of the teams around you rather than only your own.Data and tooling coherence: Assist in enabling a 360-degree order view and actioning capabilities for Customer Service and Operations by standardising data pipelines and surfacing the right aggregates in [our developer portal / Backstage] and related tools.Governance, facilitation and mentorship: Mentor Staff and Senior Engineers across all of the engineering department. Facilitate design reviews, hackathons and workshops, resolve technical conflicts, and align stakeholders on pragmatic, high-impact solutions.About youWe do not expect one person to arrive with all of this. If you recognise yourself in most of it, we would like to hear from you.Proven track record shaping architecture and delivery for complex ecommerce estates at scale, ideally including some combination of storefront and checkout, order orchestration, manufacturing or fulfilment, shipping, returns, and Customer Service tooling. Real depth in one part of that journey and credible breadth across the rest.Expert at designing service and event contracts, data flows and reliability patterns that enable multiple teams to ship safely and quickly.You have taken systems through peak trading, or an equivalent step change in volume, and can tell us what broke and what you changed as a result. Written, drawn or talked through, whichever suits you.A considered view on where AI-assisted development earns its place in professional engineering and where it does not, and an interest in how a team adopts it well rather than only how you use it yourself.Able to align Operations, Customer Service, Product and Engineering, resolve technical disagreement, and translate architecture into measurable business impact. Used to working with teams in more than one time zone.Able to balance migration with tactical scaling work in live systems.Nice To Have'sExperience with manufacturing execution systems, batching and scheduling algorithms, and warehouse or dispatch integrations.Prior work migrating ecommerce platforms and improving Customer Service agent experience through unified data and the ability to act on it.Experience of B2B or multi-tenant commerce, where an administrator buys on behalf of an organisation against controlled templates and budgets.Hands-on experience introducing AI-assisted development across an engineering organisation, including the parts that went wrong.Outcomes you will driveEcommerce performance and reliability: storefront and checkout stay fast and available through peak, and teams can change conversion-critical paths without fear.Reliability and flow: uptime and lead-time accuracy across the whole order journey, from checkout availability through to delivery.Peak readiness: we trade without heroics throughout the year, and we know in advance what would break first.Faster and cheaper dispatch through automated carrier integrations and improved lead-time logic.Higher manufacturing throughput via robust batching, scheduling and performance improvements in IMFG and Tulip apps.Coherent architecture and data model across the order journey that accelerates migration while stabilising today's operations.Faster delivery through AI-assisted development, with no loss in the quality of what we ship.What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

LondonProduct & Technology – Software Engineering /Perm - Full-time /HybridMOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.The Forge team is focused on enabling branded product launches through our expanding network of vendors while improving our in-house internal manufacturing system. Our mission is simple: to power product launches that grow revenue for MOO by enabling our manufacturing team to produce high-quality products quickly and efficiently. We operate as an agile team, working closely with internal stakeholders to orchestrate the post-purchase journey from the moment a customer checks out, to the moment their custom-branded product arrives at their door. Our platform plays a crucial role in ensuring that every new product launch is scalable, efficient, and beautifully delivered.Please note that this is a Hybrid role, for our London, Camden OfficeThe RoleYou’ll be joining an established platform team that sits at the heart of MOO’s post-purchase journey making sure every customer order is smoothly handed off to the right production partner and fulfilled without a hitch.As a Software Engineer, you'll work closely with a small team to improve the resilience, observability, and scalability of our systems. From refining service architecture to setting up robust monitoring and alerting, you’ll play a hands-on role in keeping our internal manufacturing system healthy and evolving.This is a great opportunity for someone who enjoys building reliable software, likes digging into systems, and wants to grow in a supportive environment. You’ll learn from experienced engineers, contribute to essential platform features, and take ownership of technical areas over timeResponsibilities Build, test, and deploy backend services as part of a collaborative, cross-functional team, using Java, Terraform, and AWS. Contribute to the reliability and scalability of our systems by improving monitoring, alerting, and incident response processesWrite clean, maintainable, and well-tested code that supports core fulfilment workflows- Work closely with senior engineers through pair programming, code reviews, and collaborative problem-solvingTake part in design discussions and contribute to architectural decisions that help us scaleCollaborate with engineers and stakeholders across teams to support new product launches and vendor integrationsContinuously improve how we work — from refining CI/CD pipelines to strengthening observability and developer experienceAbout YouJava (21)AWS suiteSpring bootYou care about great user experience, improving internal tooling, and want to collaborate with other engineers and stakeholders to achieve this.You’re self-motivated and a team player- doing your best work when collaborating with others.You have some experience of working in an agile environment, and are willing to learn and evolve your skillset.Above all, a team playerUnderstanding of the importance of code quality and testingChallenges themselves and others to imagine and implement improvements collaborativelyPromote transparency and collaboration with your tech peers and stakeholdersHas a keen eye for detailCares about providing a great user experienceNice To HaveTypescriptTerraformServerlessEvent driven architectureManufacturing/shipping or eCommerce backgroundExperience with MES systems like Tulip etcA keen interest in operational processes, particularly in manufacturing, shipping, fulfilment or supply chain.What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vice President, Product Engineering Location: Nine Elms, LondonWorking Pattern: Full-time, five days per week on-siteThe RoleZapp is looking for an exceptional product-minded engineering leader to shape and deliver the next generation of our platform.As VP of Product Engineering, you will own how Zapp turns customer, operational, and commercial opportunities into high-quality products. You will work closely with the Founder and Executive Team to set priorities, shape solutions, and lead teams from idea through to launch and iteration.This is not a role focused solely on managing an engineering organisation. We are looking for a hands-on leader who can move comfortably between product strategy, technical architecture, team leadership, and execution. You will be expected to get close to our customers and operations, challenge assumptions, make thoughtful trade-offs, and create the momentum required to ship valuable products quickly.Alongside delivering products, you will build and scale a high-performing engineering function with strong standards for quality, reliability, pace, and ownership.About ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to reinvent the multi-trillion-dollar convenience retail market through best-in-class, customer-centric technology and fulfilment.Zapp partners with some of the world’s leading brands to offer an exclusive, hand-picked range of products, available 24/7 and delivered in minutesWhat You’ll OwnProduct and Technology DirectionDefine Zapp’s product and technology direction in partnership with the Founder and Executive Team.Translate business priorities, customer needs, operational challenges, and data into a focused product and engineering roadmap.Identify the highest-value problems to solve and make clear trade-offs between speed, scope, quality, and technical investment.Ensure our architecture and technology choices support both near-term delivery and Zapp’s long-term ambitions.Product deliveryTake accountability for turning ideas into products that are launched, adopted, measured, and continuously improved.Lead teams through discovery, solution design, development, launch, and iteration.Create a strong, repeatable delivery rhythm while remaining pragmatic and responsive to changing business needs.Remove obstacles, accelerate decision-making, and ensure important initiatives reach customers and operations.Define success through customer, commercial, and operational outcomes—not simply features shipped.Engineering LeadershipLead, develop, and scale a multidisciplinary engineering organisation.Establish clear ownership, high standards, and a culture of pace, simplicity, craftsmanship, and accountability.Stay close enough to the technology to challenge architectural decisions, guide teams through difficult problems, and make sound technical trade-offs.Build reliable, secure, and scalable systems that protect the customer experience as Zapp grows.Attract, retain, and develop exceptional engineering talent.AI, data, and automationMake AI and automation practical capabilities across Zapp, applying them where they can materially improve the customer experience, operational performance, or employee productivity.Use modern AI-assisted engineering practices to improve development speed, code quality, and team effectiveness.Partner closely with Data Science and Analytics to strengthen personalisation, forecasting, decision-making, and predictive operations.Evaluate emerging technologies with commercial judgment, separating meaningful opportunities from hype.Cross-functional leadershipOperate as a close partner to commercial, operations, data, finance, and other business leaders.Build a deep understanding of Zapp’s customers, fulfilment operations, economics, and strategic priorities.Communicate priorities, decisions, progress, and risks clearly to technical and non-technical stakeholders.Bring an owner’s mentality: identify opportunities, take responsibility, and drive work through to measurable results.What We’re Looking ForSignificant software engineering experience, including experience leading engineering teams at VP, Head of Engineering, Engineering Director, or equivalent level.A strong record of personally driving meaningful digital products from opportunity or idea through to launch and iteration.Evidence of building products that delivered measurable customer, commercial, or operational impact.Deep technical judgment and the credibility to engage with engineers on architecture, reliability, security, and development practices.Strong product instincts, including the ability to understand users, frame ambiguous problems, prioritise effectively, and make pragmatic trade-offs.Experience building and developing high-performing, multidisciplinary engineering teams.Experience operating complex, high-availability production systems; experience in consumer technology, marketplaces, logistics, retail, or similarly operational environments would be valuable.The ability to combine long-term thinking with urgency and hands-on execution.Excellent communication and the confidence to work directly with founders, executives, partners, and teams across the business.High intellectual curiosity, low ego, and a strong sense of ownership.A degree in Computer Science, Engineering, or a related field—or equivalent professional experience.Why Zapp?This is a genuinely differentiated leadership opportunity: direct access to Zapp’s Founder and Executive Team, ownership of a technology organisation at the centre of the business, and the mandate to shape and ship products with visible customer and commercial impact.Your work will be consequential, fast-moving, and experienced directly by our customers and operational teams. For the right person, this is a rare opportunity to combine product creation, technical leadership, and company-building in one role.BenefitsA genuinely differentiated career opportunity: direct access to the Founder and Senior Leadership Team of one of London's most ambitious startups, combined with full ownership of the engineering organisation that sits at the core of the business. Your work will be visible, consequential, and fast-moving. For the right person, this is the fastest way to combine strategic thinking with real technical leadership in a high-growth environment.Of course we also offer:Competitive salary & equity package.Private Health Insurance (Bupa)Zapp Credit for testing the Zapp service and experienceExtended sick pay and maternity/paternity leave pay.25 days annual leave, excluding UK Bank HolidaysHealthy lunch provided 4 days of a week at HQIf you are a hands-on leader who thrives on building high-performing teams and delivering exceptional technology at scale, we encourage you to apply!

Logistics & Fulfilment Manager — Contract to Permanent Fable England · London (hybrid) · Immediate start Fable England is a British premium lifestyle brand — jewellery, bags and scarves — sold through our own ecommerce site, international marketplaces and wholesale in the UK and US. We're growing quickly across several channels. That growth brings the usual growing pains, and we're looking for an experienced pair of hands to bring structure and commercial rigour to our fulfilment operation as we scale — working alongside our existing operations lead. The role You'll own the commercial and analytical side of fulfilment: our 3PL and carrier relationships, cost management, service performance and reporting. In practice that means making sure orders reach customers quickly, accurately and at a sensible cost — across DTC, marketplace and wholesale, in the UK, EU and US. Key responsibilities • Own the 3PL relationship: performance management, SLAs and commercial terms, • Manage carrier relationships and negotiate rates across UK, EU and US, • Build clear reporting on cost per order, dispatch and delivery performance, accuracy and returns, • Drive service quality — delivery speed, order accuracy, returns experience — as a genuine differentiator for a premium brand, • Improve cost to serve without compromising the customer experience, • Plan and stress-test capacity for peak trading, • Oversee stock accuracy and allocation across channels, • Meet marketplace and wholesale compliance requirements (routing, labelling, packaging, delivery windows) About you • Proven experience managing 3PL and carrier relationships for an ecommerce or multichannel business, • Strong commercial and analytical skills — comfortable building cost models and negotiating contracts, • A track record of improving both service performance and cost to serve, • International shipping experience (UK, EU, US), including customs and duties, • Hands-on and pragmatic, comfortable building things that don't yet exist Nice to have: retail or fashion/accessories background; marketplace channel experience; Shopify and WMS familiarity; peak season planning. Details • Contract to permanent — initial 3–6 month contract, permanent by mutual agreement, • Day rate during contract, salary on conversion — competitive, depending on experience, • hybrid, with regular visits to our 3PL, • Start as soon as possible To apply Send your CV and a short note covering a cost or service problem you've solved — what you changed and what it delivered — plus your availability.

🥤 Supply Chain & Operations Manager 🥤 Challenger Drinks Brand 📍 London/hybrid 2-3 days in the office 💸 Salary up to £55k + 10% bonus Ignite is thrilled to partner with a fast-growing drinks challenger brand that are shaking up the drinks industry, selling across D2C and retail in the UK & US. This is a fantastic opportunity to join an ambitious business at a pivotal stage of growth, taking ownership of the operational engine that keeps the business moving. This is a highly visible role where you'll work closely with the founders, driving end-to-end supply chain operations across production, inventory, warehousing and customer fulfilment. You'll play a key role in ensuring products reach customers efficiently, margins are protected, and operational processes continue to scale alongside the business. What skills you need to be considered: ⭐️ Proven experience within supply chain, operations, production planning or logistics management ⭐️ Experience managing external partners including manufacturers, suppliers, warehouses and 3PL providers ⭐️ Strong commercial awareness with an understanding of margin, costs and inventory management ⭐️ Advanced Excel skills and experience working with ERP or inventory management systems ⭐️ Ability to turn complex operational data into clear business recommendations ⭐️ Comfortable working in a growing, entrepreneurial environment with high levels of ownership In return for everything you can bring, the business can offer you: ⭐️ Competitive salary up to £55,000 plus bonus ⭐ 10% bonus with the opportunity to earn more if you hit your stretch target ⭐️ Hybrid working model with 2-3 days per week in the office ⭐️ 24 days holiday plus your birthday off, alongside bank holidays ⭐️ Pension contribution ⭐️ Laptop and equipment provided ⭐️ The opportunity to make a tangible impact within a scaling business ⭐️ Direct exposure to founders and decision-making across the company What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office including presenting a task Third Stage: Meet the founders 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

Shift pattern: 4 days per week (Mon- Fri rota), 8am- 6pm We are excited to be working a fast-growing international consumer brand with a strong presence across e-commerce, retail and wholesale channels. Operating from a highly automated and well-structured distribution centre, the business is experiencing continued year-on-year growth and is investing in its warehouse leadership team to support increasing operational volumes and maintain exceptional service standards across global markets. We are looking for experienced Warehouse Team Leaders to lead either inbound quality operations or outbound fulfilment activities within a busy, KPI-driven distribution environment. This is a hands-on leadership role focused equally on operational performance and people management, ensuring teams are engaged, developed and consistently delivering against safety, quality and productivity targets. Key responsibilities: • Lead, coach and develop a team of up to 10 warehouse associates, creating a positive, high-performing and accountable team culture, • Plan and deploy labour resources effectively to meet daily operational priorities, service levels and customer requirements, • Monitor and drive performance against KPIs relating to productivity, quality, accuracy, throughput and operational efficiency, • Ensure high standards of health & safety, compliance, stock integrity and operational excellence are maintained at all times, • Support continuous improvement initiatives, identifying opportunities to enhance processes, workflows and ways of working, • Work collaboratively with operational leaders and cross-functional stakeholders to resolve issues and deliver business objectives What makes a successful candidate: • Proven experience leading teams within a fast-paced warehouse, logistics, fulfilment or distribution environment, • Experience working in a KPI-driven operation, using data and performance metrics to drive results and accountability, • Excellent communication skills, with the confidence to influence and build relationships across all levels of the business, • A proactive, organised and continuous improvement mindset, with the ability to adapt to changing operational demands and identify opportunities for process enhancement, • Strong understanding of warehouse operations, inventory control, quality standards and health & safety best practice The company is unfortunately not able to sponsor, candidates must have full permanent right to work in the UK. Sounds like the right role for you? Apply now! Due to the high volume of applicants, if you do not hear back within 14 working days of submitting, please assume you have not been selected.

Talentmark are recruiting for a Marketing Director to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 6 months initially. This role is fully remote but tied to the London office so may require occasonal trip to site. Company: Our client offers research services and technology solutions in the life sciences industry. With just under 100,000 employees, the company has operations in over 90 countries worldwide. Their ambition is to help accelerate healthcare innovation through the intelligent use of data, advanced analytics and artificial intelligence, enabling better decision-making across the product development lifecycle. Salary: Up to £74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop and implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars.Your Background: Hold a degree in Business, Commerce, Economics or a related discipline, or have equivalent working experience. Working experience leading an on-line store or e-commerce programme, preferably in healthcare or pharma. Experience in catalogue management, product listing optimisation and taxonomy governance. Strong commercial acumen with experience in pricing, promotions and margin management. Demonstrable project management experience and ability to manage multiple priorities.Apply: For more information, or to apply for this Marketing Director position please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

We are looking for an organised and commercially minded Wholesale & Logistics Coordinator to support the smooth movement of goods across our international supply chain and wholesale network. Reporting directly to the Operations Director, the role is responsible for coordinating inbound freight from international suppliers, managing the inbounding and movement of inventory across warehouses in the UK, EU and US, and overseeing deliveries to domestic and international wholesale customers. The successful candidate will act as a key point of contact between suppliers, freight providers, warehouses and wholesale customers, ensuring that goods are delivered accurately, efficiently and in accordance with customer requirements. The role also requires strong knowledge of international freight, customs procedures, EDI systems and inventory and PLM systems. Key ResponsibilitiesSupplier & Inbound Logistics · Liaise with international suppliers regarding production shipping documentation, collections and delivery. · Coordinate inbound freight from international suppliers to warehouses across the UK, EU and US. · Work closely with 3PLs & logistics partners, couriers to arrange freight as required. · Ensure all international shipping and customs documentation is accurate and complete. · Maintain a clear overview of inbound shipments, proactively identifying and resolving delays or discrepancies. · Communicate inbound schedules and relevant updates to internal teams and warehouse partners. Warehouse & Inventory Coordination · Coordinate the inbounding of stock across multiple third-party warehouses in the UK, EU and US. · Ensure inventory is received, booked and allocated accurately within relevant systems. · Monitor inventory movements and investigate stock discrepancies where required. · Liaise with warehouse partners and suppliers to resolve receiving, inventory and fulfilment issues. · Maintain accurate product, stock and delivery information across ERP and warehouse systems. · Support stock transfers between warehouses and territories where required. Wholesale Operations & Fulfilment · Coordinate deliveries to wholesale accounts across the all markets across UK, EU and US warehouses. · Manage wholesale orders from allocation through to final delivery, ensuring customer shipping requirements and deadlines are met. · Work with major retail partners using EDI platforms and customer portals to manage orders, shipping documentation, ASNs and related requirements. · Invoice orders directly through ERP and EDI systems once complete. · Track deliveries and proactively manage delays, shortages or other fulfilment issues. · Regular internal reporting of delivery progress and issues. Wholesale Customer Support · Act as a key operational contact for wholesale customers in relation to order information, order & delivery status, invoicing and discrepancies. · Build and maintain strong working relationships with wholesale partners and their operations teams. · Respond promptly to customer queries and investigate delivery, stock or invoice discrepancies. · Coordinate internally to resolve shortages, damages, returns, chargebacks or other account issues. · Maintain accurate records of customer requirements, routing instructions and operational processes. Systems & Administration · Maintain accurate product, inventory, order and shipment information within relevant business systems. · Use ERP and inventory management systems, including Zedonk or equivalent platforms, to manage operational workflows. · Maintain accurate shipment records and supporting documentation. · Support reporting relating to inventory, inbound shipments, wholesale fulfilment and delivery performance. · Identify opportunities to improve operational processes, accuracy and efficiency. Experience & Knowledge The successful candidate will have: · Previous experience in a logistics, operations, supply chain or wholesale operations role is essental, ideally within fashion, apparel or a related consumer goods business. · Hands-on experience with ERP or inventory management systems; experience with Zedonk is highly desirable. · Practical experience using EDI systems and retailer portals, particularly when working with major department stores or retail accounts. · Strong knowledge of international freight and experience working directly with freight forwarders and logistics providers. · Good working knowledge of international import and export procedures. · Understanding of customs documentation, commodity codes and correct goods classifications, ideally within the fashion or apparel industry. · Experience coordinating inventory and fulfilment across multiple warehouses or third-party logistics providers. · Experience managing domestic and international wholesale deliveries. · Strong Excel and general systems skills. Skills & Attributes · Highly organised, with the ability to manage multiple shipments, orders and deadlines simultaneously. · Strong attention to detail and a high level of accuracy. · Confident communicator who is comfortable working with suppliers, logistics partners, warehouses and wholesale customers. · Proactive approach to problem solving and comfortable resolving operational discrepancies. · Able to prioritise effectively in a fast-paced environment. · Commercially aware, with an understanding of the impact that logistics, delivery performance and inventory accuracy have on customer relationships. · Comfortable taking ownership of tasks and following issues through to resolution. · Collaborative and able to work effectively across Operations, Wholesale, Finance and other internal teams. Reporting Line • The Wholesale & Logistics Coordinator reports directly to the Operations Director and works closely with internal Wholesale and Finance teams, international suppliers, warehouse partners, freight providers and wholesale customers.

Job Title: Import/Export Coordinator Contract: 6 months Location: Remote £: 14.96 p/h SRG are working with a multinational consumer goods and personal care company who are seeking an Import/Export Coordinator to join their team. Role Purpose Own the full operational relationship with the customer from purchase order intake through export fulfilment and post-delivery follow-up. This includes validating and processing orders in SAP, coordinating with logistics partners, resolving documentation or data issues, and ensuring goods ship on time and in full. The role requires close coordination across Supply Chain, Master Data, Pricing, Maersk, and the customer. Core Responsibilities Customer Relationship & Communication Act as the primary operational contact for the customer Manage PO amendments (quantities, SKUs, loading dates) Communicate shipment plans, availability, and export details Support trials and new product introductions Coordinate dispute resolution and damaged goods claims Order Processing & Validation Receive and validate customer POs Manage obsolete or substituted SKUs Ensure Master Data extensions are completed for order creation Confirm amended POs are final before processing Sales Order Creation (SAP) Create and maintain Sales Orders through OpenText Apply pricing, batch, and Incoterm data Add batch and Incoterm info post-OpenText processing Process FOC orders and arrange shipments Clear stuck OpenText transactions Route correctly (Maersk, non-Maersk, LCL, DG) Export & Logistics Handover Align with Planning Team if the stock will be available on requested loading dates before you handover to Maersk team. Handover SOs to Maersk for booking once complete Release blocked orders and check stock readiness Plan pallets, containers, and packaging Organise export packaging (e.g., Israel outer cartons) Identify DG orders for special handling Archive POs and documentation in correct files Post-Shipment Raise and follow through dispute cases (credit/debit pricing) Investigate damaged goods issues with customer and logistics Reporting & Daily & Weekly Operations Daily SQ01 and ST report to customer Daily DN checks DN Holding Stock report; delete DNs >7 days KCP report for Tier 3 Meeting (backup) Weekly call with Israel Weekly call with Maersk Attend project/trial calls as required Process & System Improvements & Projects Support operational projects (e.g., Israel EDI) Close identified process gaps (duplicated POs, missing visibility, workflow defects) Improve workflows and documentation Support SLI review and updates Participate in training and tooling improvements Take ownership of ad-hoc operational projects ( e.g., air shipments, special export requests, urgent routed shipments) as assigned by management. OpenText Issues Training & Cross-Support HS Code mailbox (Mondays) + vendor liaison SAP workflow monitoring Train new internal team members Train customer-side operational teams (Israel) Support SCD issue resolution Provide holiday cover for team absence Systems & Tools SAP (essential) OpenText - Validation Tool Maersk booking systems Excel (required) Word / PowerPoint (preferred) Profile & Competencies Covering both imports AND exports; needs to have strong experience with both Comfortable owning customer operational relationship Strong in detail, accuracy, and documentation Able to handle complexity and multiple orders concurrently Communicates clearly across customers, logistics, and internal teams Works independently once trained * Deadline-driven and organisedGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Territory Sales Manager (North London) Field-based, North London Territory covering North London Home-based role with regular travel across the territory and occasional attendance at sales meetings, training sessions, and other business-related events as required. Hours / Terms 37.5 hours per week Flexibility required to meet customer and business needs Salary: £43,473 Company car providedJob Purpose To grow profitable sales across the allocated territory by winning new business and developing existing customer relationships within the food, food ingredients, bakery, and food manufacturing sectors. The successful candidate will manage the full commercial cycle from prospecting through to order fulfilment and payment, driving revenue growth, identifying new opportunities, protecting margins, and delivering exceptional customer service. Key Responsibilities Developing New Business Build and maintain a comprehensive understanding of all potential business opportunities across the territory. Identify key decision-makers within target organisations and establish strong relationships. Develop and maintain a focused pipeline of prospects, progressing opportunities through to conversion. Keep CRM and prospect databases updated with accurate market intelligence. React quickly to new opportunities and ensure a proactive approach to business development. Deliver agreed sales, margin, and new account targets. Growing Existing Accounts Develop and implement promotional activities to increase customer spend. Organise and distribute promotional materials to customers. Identify opportunities to introduce additional products and services into existing accounts. Monitor customer performance and take action to address declines in activity or spend. Expand customer relationships and maximise account potential. Territory Sales Management Plan customer visits effectively, ensuring clear objectives are established before each meeting. Build strong relationships with key decision-makers. Sell consultatively, focusing on customer benefits and business value. Negotiate commercial agreements that achieve mutually beneficial outcomes. Maintain efficient territory coverage and travel planning. Keep accurate records of customer interactions, opportunities, forecasts, and pipeline activity. Provide regular updates on territory performance. Managing Payments and Credit Take responsibility for customer accounts operating within agreed credit terms. Address overdue accounts promptly and professionally. Support initiatives that improve payment methods and cash collection. Work closely with internal teams regarding payment and credit control matters. Minimise aged debt and protect profitability. Order and Delivery Management Manage the customer journey from order placement through to delivery and payment. Liaise with relevant operational teams regarding orders and deliveries. Maintain a strong understanding of customer ordering patterns and requirements. Ensure consistently high standards of customer service. Complaint Resolution Respond quickly and effectively to customer complaints and issues. Coordinate with relevant departments to investigate and resolve concerns. Maintain regular communication with customers throughout the resolution process. Commercial Acumen Understand the relationship between volume, pricing, and profitability. Identify opportunities to improve margins through product mix and commercial efficiency. Monitor market conditions and industry developments. Support pricing discussions with confidence and commercial awareness. Operate within agreed pricing and commercial frameworks. Product Knowledge Develop strong product knowledge, including applications, specifications, and benefits. Maintain awareness of competitor products and market positioning. Work with technical colleagues to support customer enquiries and product performance discussions. Team Collaboration Work collaboratively with colleagues across sales, operations, transport, technical, and support functions. Share market intelligence and customer insights with the wider team. Contribute positively to overall business growth objectives. Additional Responsibilities Represent the business professionally at all times. Maintain a full UK driving licence. Organise working patterns and travel schedules to meet territory requirements. Attend meetings, training, and development activities as required. Undertake additional duties appropriate to the level of the role. Person Specification Essential Experience Proven field sales experience managing a defined territory or account base. Demonstrable success in winning new business and growing revenue. Experience negotiating prices and commercial terms with business customers. Track record of delivering price increases and protecting margins. Experience managing customer accounts within agreed credit terms. Knowledge Strong commercial understanding of sales, pricing, margin, and profitability. Proficient in Microsoft Office applications, including Excel. Experience using CRM systems or customer databases. Skills & Attributes Highly self-motivated with a strong new business mentality. Excellent relationship-building and consultative sales skills. Strong planning, organisation, and territory management capabilities. Comfortable handling challenging commercial discussions. Able to work independently and manage priorities effectively. Accurate and dependable in maintaining records and reporting. Other Full UK driving licence. Willingness to travel extensively across the Midlands, Wales, and South West England. Based in the Midlands, or able to relocate to support effective territory coverage. Desirable Experience Experience within flour milling, bakery, food ingredients, food manufacturing, or related sectors. Experience selling to wholesalers, distributors, manufacturers, or independent businesses. Experience developing promotions and customer marketing initiatives. Experience introducing specialist or bespoke products into existing accounts. Knowledge Understanding of commodity markets and cost drivers. Knowledge of food ingredients, specifications, and product applications. Awareness of competitor products and market trends. Existing contacts within the Midlands, Wales, or Southwest England markets. Skills Ability to discuss technical product performance and applications with customers. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

Exciting opportunity to work in a museum in central London, must be able to travel to South Kensington. You must be available to start ASAP for 6 months, with a review of being extended. Hours 07.45 to 16.00 you will be working 5 out of 7 days including weekends. First Day Only 09.00 1 full weekend in 4 with two days' rest before the weekend and one rota'd day off after the weekend Breaks - 15 Mins Morning Tea - 1 hour Lunch Break (unpaid) Pay: £14.80 Main Responsibilities Assist the Warehouse Manager, Assistant Warehouse Managers and warehouse colleagues with all aspects of warehouse stock control. Keep a well-organized and well-maintained warehouse operation at all times. Producing Ecommerce web orders using the Magento/Shiptheory online fulfilment system, picking and packing goods for web orders to be despatched by two separate carriers. Communicate internally and externally with customers, suppliers and NHM stakeholders in a professional manner at all times whether by phone or e-mail, reflecting Museum values and customer service standards. Work within the other 3 core warehouse teams as required by the business needs: Goods In: Process delivery bookings, stock receipts, customer returns, shop returns, Pricing Goods and damages. Stock Management: Replenish warehouse, pick orders for shops, online customers and wholesale. Goods Out: Pick, check and pack all outgoing orders for Museum Stores and wholesale orders, and process through the Stock Management System. Complete bi-annual and weekly rolling stocktakes, and any subsequent recounts as defined by the Central Team. Ensure all counts are signed off by the Warehouse Manager and or Assistant Warehouse Managers Report instances of inventory variance to Warehouse Manager and or Assistant Warehouse Managers. Comply with the Museum's Health and Safety and Fire Safety policies and procedures and with the HASAW act at all times. Report any health and safety or facilities concerns to the Warehouse Manager and or Assistant Warehouse Managers in a timely fashion. Assist in the opening and closing of exhibition shops by delivering goods in a timely fashion and checking off returns when site is closed. Process write-offs and customer returns. For Museum Stores and Web Customer Orders. PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 20 Kilo's. Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception, and ability to adjust focus. If you would like to be considered for this role, please apply immediately as we are looking to shortlist this week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are looking for a detail-oriented and proactive Operations Associate to support the day-to-day operations of our merchandising, eCommerce, wholesale, and supply chain functions for the UK and Europe (UK/EU) business, while providing operational support for North America as needed. This role is ideal for someone who is organised, keen to learn, and interested in building a career in retail merchandising, eCommerce, and commercial operations. Reporting into the Merchandising Manager and working closely with cross-functional teams across multiple regions, you will help ensure accurate product information, inventory coordination, order fulfilment, and merchandise planning to support the smooth execution of our commercial operations. Key Responsibilities Merchandising Support • Assist the merchandising manager with product assortment planning and seasonal launches., • Monitor inventory levels and assist with stock replenishment planning., • Prepare merchandising reports on sales performance, stock availability, sell-through, and product performance., • Support markdown, promotional, and pricing activities., • Coordinate with operations, and eCommerce teams to ensure timely product launches., • Assist in analysing sales trends and competitor analysis to support trading decisions., • Monitor stock transfers and inventory allocation across warehouses, and online channels. eCommerce Administration • Support the daily operations of eCommerce platforms and online marketplaces., • Assist with product listings, content updates, pricing, and promotional campaigns., • Generate regular reports on online sales and operational performance. Wholesale & Marketplace Operations • Process wholesale purchase orders accurately and efficiently., • Coordinate order confirmations, shipment schedules, and delivery updates with customers and internal stakeholders., • Maintain accurate wholesale customer records and documentation., • Work closely with warehouse teams to organise B2B order processing., • Assist in promptly resolving order discrepancies and customer inquiries., • Support with wholesale customer service across invoicing, communications and liaising with HQ in Singapore., • Manage style assortment and product details for marketplaces, • Track and analyse marketplace sales performance and style assortment on weekly basis, providing action suggestions. Requirements • Strong analytical, organisational, and problem-solving skills., • Excellent attention to detail and accuracy., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Comfortable learning ERP, OMS, WMS, SAP, merchandising, and eCommerce systems., • Good communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced retail environment., • Positive attitude, willingness to learn, and a collaborative mindset. Preferred Qualifications • Experience in retail, merchandising, eCommerce, logistics, or supply chain., • Basic understanding of merchandise planning, inventory management, and retail operations., • Familiarity with retail systems and online marketplaces is an advantage. What You'll Gain • Exposure to merchandising, eCommerce, wholesale, and supply chain operations within a global fashion retail business., • Practical experience in merchandise planning, inventory management, digital commerce, and logistics coordination., • Opportunities to develop analytical, commercial, and operational skills., • Cross-functional collaboration with merchandising, buying, planning, marketing, customer service, and logistics teams.

Senior Strategy & Operations Manager - Marketplaces Location: Nine Elms, London - Full-timeWe are looking for a highly driven and passionate Senior Strategy & Operations Manager to manage the third party Marketplaces business end to end. The Marketplaces business is growing at a rapid pace and we are looking for a high calibre senior individual contributor to take it to the next level. You will be at the heart of a key growth vector for the business.You will report into the Director, Strategy & Business Operations and will take ownership of the Marketplaces P&L, operating rhythm and commercial relationships. This role requires a strong balance of commercial acumen, strategic thinking, analytical rigor and execution skills. It is well suited for someone from a commercial or strategy background wanting to make a transition into a general management or operating role.About ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.Key ResponsibilitiesOwn the Marketplaces business end to end including delivery of top and bottom line P&L targets, effective day to day operations and robust commercial relationship.Develop a strategic framework for how to compete and win on Marketplaces while sustainably growing the overall business.Build Joint Business Plans (JBPs) and unlock opportunities to drive greater value for the business.Analyse performance data & generate insights to continuously optimise investments across Pricing, Advertising & Promotions.Partner with the internal Commercial and Technology teams to unlock new growth vectors on Marketplaces.Run weekly business reviews with Marketplaces to analyse results across financial, customer, operational and service metrics.Manage the internal weekly business reviews for Marketplaces with the Director, Strategy & Business Operations.Become the internal champion for Marketplaces and its broader role within the Zapp ecosystem.Requirements6+ years experience in a high standards, fast paced and outcome oriented environment.Understanding of platform P&L and underlying drivers.Strong evidence of commercial acumen and business judgement.High levels of analytical rigour, first principles thinking and intellectual honesty.Ability to think in systems and see the bigger picture.Effective communication, relationship building and partnership skills.Bias for action and a willingness to get to the bottom of things.Track record of challenging the status quo and not settling.Previous experience of working with Marketplaces is a plus, but not required.BenefitsCompetitive salary & equity package.Private Health Insurance (Bupa)Zapp Credit for testing the Zapp service and experienceExtended sick pay and maternity/paternity leave pay.25 days annual leave, excluding UK Bank HolidaysCycle to work scheme.Healthy lunch provided 4 days of a week at HQIf you are a hands-on leader who thrives on building high-performing teams and delivering exceptional mobile experiences, we encourage you to apply!

About the Team:The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. This role sits within the EMEA E-Commerce Governance and Experience team. This team is responsible for ensuring our marketplace is engaging, safe and trustworthy for not only users, but also sellers and creators. We put the customer at the heart of our business and work on policies, rules, products and systems to ensure a best in class customer experience (CX).About the Role:In this role, you'll use data and customer feedback to scope opportunities to improve delivery experience. You will build data driven business cases and work closely with our logistics partners to implement customer centric solutions to our delivery related product features, customer service, and communications.To be successful in this role you will need to have strong analytical, problem solving, planning and stakeholder management skills.Key Responsibilities Include:- Analyse data, identify key areas for improvement and translate into clear, concise, and impactful solution insights that inform the business strategy and project prioritization in the Business Requirements Document.- Triangulate findings and insights from across different sources to scope out key customer problems and collaborate with cross functional teams and key stakeholders to gather requirements, design best fit solutions, and negotiate project timelines and resources.- Produce and own the project plan for implementation, ensuring that all interdependencies are identified and tracked to schedule.- Manage go to market (GTM) to successfully launch new products and policies and track post launch impact.- Act as an SME in Customer Fulfilment Experience, providing feedback to internal stakeholders (in Logistics and Governance) on key delivery experience gaps and priorities.- Advocate for the customer's best interest and align cross-functional stakeholders, including marketing, product, logistics, sales, and senior management to deliver initiatives to improve customer satisfaction and retention.- Support the development of the CX team's internal data insights tools and knowledge base to build organizational capacity.Minimum Qualifications- 3+ years of experience in Strategy, Project or Program Management for Customer Experience or E-Commerce Fulfilment Experience and Bachelor's degree or Master's degree (or equivalent practical experience)- Experience in and understanding of customer fulfilment and delivery experience in e-Commerce.- Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive action.- Strong interpersonal and relationship-building skills. Ability to interact at all levels within the organisation and earn respect universally.- Strong communication skills with the ability to impact business decisions and influence technical and non-technical audiences through analytical insights.Preferred Qualifications- Experience in data analytics, SQL or Python.- Experience working in a fast paced, ambiguous and high growth environment.- Collaboration experience and demonstrable skills working cross functionally in a global working environment.Req ID: A30460

As a Senior Customer Supply Chain Manager you willLead, mentor, and develop a team of Customer Supply Chain Managers and planners, responsible for fulfilment of customer orders at optimal cost, fostering a culture of continuous improvement and “Customer at the Heart”Serve as the primary supply c

SQL, MS Power Query, Python), or experience in Excel (macros, index, conditional list, arrays, pivots, lookups)- Experience with financial analysis and modelingPreferred qualification - Bachelor's degree in Finance, Economics, Statistics, Business, or a related field- Experience identifying and reso

You’ll make a huge impact, not just on the bottom line performance of your Fulfilment Centre, but on the overall customer experience, making history whilst having fun along the way!We are looking for Senior Financial Analyst that is excited to join a tech company that is constantly improving and r

About usAt Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.Introducing the Backend teams at TrainlineThe Backend teams at Trainline build the core of Trainline’s world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers’ integrations, real-time timetable information, journey disruptions and much more. As a mid level .NET Engineer at Trainline you will...Deliver new functionality or features, using the most appropriate tools & techniquesEnsure quality is at the heart of everything you and your team doContinuously improve the code baseKeep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove themMake significant contribution to technical decisionsAct as a coach and mentor to others in the teamTake full ownership of the development lifecycle from code to production, including deployment and monitoringOur Tech Stack Languages & Frameworks: C# (.NET 6–10)Databases: DynamoDB, PostgreSQLCloud & Infrastructure: AWS Cloud, Docker, TerraformCI/CD & DevOps: GitHub ActionsMonitoring & Logging: New Relic, ELK StackWe'd love to hear from you if you...Have hands on experience with C# .NET and the latest features Love using Agile development practicesHave hands on experience working on software development of high-volume transactional applicationsHave experience in asynchronous service/processingTest your solutions effectivelyEnjoy mentoring less experienced engineersHave experience with CI/CDThrive in a diverse, open and collaborative environmentHave great communication skillsAre proactive, focused, supportive, honest and a team playerHave a passion to learn new skillsMore information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! Compensation Range: 55K - 70KLocationLondonEmployment TypeFull timeDepartmentTechnologyDevelopmentCompensationEstimated Base Salary 55K – 70KThe top end of the starting salary range may not always be the top end of our banding. If you're unsure, you can check with one of our recruiters.Explore all our fantastic benefits here!

About usAt Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.Introducing the Backend teams at TrainlineThe Backend teams at Trainline build the core of Trainline’s world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers’ integrations, real-time timetable information, journey disruptions and much more.As a senior level .NET Engineer at Trainline you will...Deliver new functionality or features, using the most appropriate tools & techniquesEnsure quality is at the heart of everything you and your team doContinuously improve the code baseKeep our customer as the number one priorityActively identify blockers, boulders, time sinks and waste, and actively attempt to remove themMake significant contribution to technical decisionsAct as a coach and mentor to others in the teamTake full ownership of the development lifecycle from code to production, including deployment and monitoringOur Tech Stack Languages & Frameworks: C# (.NET 6–10)Databases: DynamoDB, PostgreSQLCloud & Infrastructure: AWS Cloud, Docker, TerraformCI/CD & DevOps: GitHub ActionsMonitoring & Logging: New Relic, ELK StackWe'd love to hear from you if you have...Experience mentoring less experienced engineers and comfortable pair-programming with colleaguesHands on experience with C# .NET and the latest featuresExperience collaborating with front-end engineers and other disciplines to deliver end-to-end features and cross-functional epicsExperience working with identity and authentication systems (e.g. IdentityServer, OpenID Connect, OAuth2)Experience designing and maintaining CI/CD pipelines (e.g. GitHub Actions, TeamCity, Spacelift or similar tools)Experience with cloud platforms (AWS preferred; Azure or GCP also valuable)Hands-on experience with Infrastructure as Code, particularly TerraformStrong experience with observability practices (logging, monitoring, alerting)Familiarity with tools such as New Relic and ELK stack (or equivalents)Curiosity about AI and emerging toolsExperience supporting production systems and improving reliabilityStrong experience building and operating microservices architecturesExperience with event-driven systems and asynchronous messaging patternsSolid understanding of distributed systems and scalability challengesHave excellent communication skillsMore information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! Compensation Range: 85K - 95KLocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentTechnologyDevelopmentCompensation85K – 95KThe top end of the starting salary range may not always be the top end of our banding. If you're unsure, you can check with one of our recruiters.Explore all our fantastic benefits here!

This role can be based in LondonAt Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon Transportation network is to build a world class middle and last mile operation, exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on and customer-obsessed candidate. The S&OP analyst act as the lead on demand planning and will form a business partnership with first and middle mile stakeholders and operational Teams ensuring smooth operations and resolving issues to deliver on plan.You will support the trans network improve, and optimize the way parcels are shipped from our fulfilment centres and delivered to our customers. This role will oversees the coordination and administration of all aspects of an on-going programs including volume planning, designing and optimizing process improvements across various stakeholders from Fulfilment centres, Amazon Middle Mile services, and delivery station operational teams. The ideal candidate will be a self-starter comfortable with ambiguity, with good attention to detail, and enjoying working with large scale of data.In order to be successful in this position, you need to be comfortable interfacing with senior stakeholders as well as driving various functional teams and individuals at all levels of the organization. Keeping an open mind, alongside drive and ambition will help you remain innovative in our culture. This will be an exciting opportunity for you to possess a high level of autonomy and drive real operational improvements, while managing a variety of job responsibilities.Basic qualifications- Experience working with databases and SQL- Bachelor's degree or equivalentPreferred qualification - Master's degree, or Master's degree in management, business administration, economics, engineering, marketingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Fulfilment Centre ManagerLocation: 5 days at the designated fulfilment centre.About ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.The RoleZapp is seeking a highly motivated and experienced Fulfilment Centre Manager to lead our dynamic team. In this role, you will oversee the daily operations of the fulfilment centre, implementing efficient processes to optimise customer order fulfilment, reduce stock waste and loss, safeguard assets, and cultivate strong teamwork.As Fulfilment Centre Manager, you will be instrumental in driving the success of your assigned Zapp location. This includes full accountability for the fulfilment centre’s profit and loss, inventory management, and operational efficiency, as well as the well-being and professional development of our frontline staff.You will collaborate with Zapp's Senior Operations Leadership to develop and execute strategies to enhance your fulfilment centre's performance. You will also ensure strict compliance with Health & Safety standards and Zapp's internal policies.Your leadership will empower your fulfilment centre team to reach their full potential, enabling them to deliver exceptional service to our customers.Responsibilities:Operational ExcellenceEnsure smooth day-to-day running of the assigned Zapp fulfilment centre.Manage and achieve key performance indicators (KPIs).Ensure adherence to all Zapp policies and procedures, maintaining operational standards for the highest level of customer service.Review, refine, and uphold standard operating procedures.Team Leadership and Development Lead, motivate, train, and engage front-line staff to build and maintain a high-performing team.Security and Asset Protection Maintain the highest level of security for inventory and assets.Safety and ComplianceUphold and enhance Food Safety and Health & Safety Standards within the fulfilment centre.Facility ManagementOversee the condition and maintenance of the site and its equipment.Licensing and Regulatory CompliancePromote licensing objectives and ensure fulfilment centre license conditions are consistently met.QualificationsProven experience managing 24/7 front-line operations in a logistics, e-commerce, or retail environment.Demonstrated ability to lead large teams (15+), including management staff.Strong analytical skills with the ability to derive insights and implement data-driven improvements.Experience collaborating with various stakeholders (e.g. Customer Experience, Central HQ) to seek guidance and suggest enhancements.Excellent verbal and written communication skills.Willingness to work varied shifts, including weekends, to support operational needs.BenefitsPrivate Health Insurance (Bupa)Zapp Credit for testing the Zapp service and experience25 days annual leave plus all UK bank holidays