Trabajos customer fulfilment en Reino Unido

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Pay: £17.93-£32.70 per hourJob Description:Driving Logistics are looking for Class 2 drivers based in Greenford Middlesex to work for a market leading retailer.This is a very desirable place to work as all their trucks and trailers are fairly new, there are flexible start and finishing times available with very good hours, a work pattern that works around you .We are looking for flexible drivers who can cover store deliveries, their busiest days are Thursday, Friday, Saturday, Sunday and Mondays . However, this is a very busy 7-day a week operation so there are plenty of ad hoc shifts available.We are looking to offer the right candidates an ongoing roster, offering you 4 shifts a week. There is a particular need for roster drivers on night shifts, so if this is what you're looking for please apply now. There's also an option to work 5-6 days, if wanted.Full-time day drivers can average a gross pay of £800-1200+ per week.Full-time night drivers can average a gross pay of £1200-1800+ per week.We have flexible start times consisting of morning, afternoon & evening starts.In return we are offering the following.Flexible shifts to suit you.Immediate start.Excellent pay rates.Ongoing guaranteed work.Pay RatesBasic = £17.93 + £2.16 Holiday pay on topNights = £21.80 + £2.63 Holiday pay on topTo apply you must have the following Requirements .6 months class 2 driving experience in driving HGV vehicles in the UK and London .No more than 6 points on your licence.Hold a UK driving licence, digital tachograph and CPC card.Willing to work every weekend.A flexible attitude to work.Excellent customer service skills and professionalism required.Well presented.Good time keeping.Willing to learn.A good attitude to work.Driving Logistics is an established professional driving agency with over 23 years experience in supporting large national logistical hubs with their recruitment and fulfilment needs. We are a company full of integrity and never fail to look after our clients and driving force so if you would like to join an agency who cares, contact us straight away as we will welcome the right candidates into our operation.INCAMJUNEBenefits:Free parkingOn-site parkingWork Location: In personTPBN1_UKTJ

Based - London (closest stations are Farringdon and Barbican) with some hybrid opportunities Salary £40k + £11280 Bonus + benefits My client are a high quality manufacturer of products and they operate in the UK, across Europe and the US. They are looking for a French Speaking sales executive to join their team. Based at their London Exhibition Centre, this role focuses on building relationships with customers across France, working closely with their French and UK offices. The successful candidate will take ownership of key market sectors, combining proactive sales activity, customer relationship management, and hands-on sales support, including delivering online product demonstrations. There will be an occasional requirement to travel to France, including visits to customers as needed. Key Tasks Take ownership of sales development within a defined geographic territory in the French market, identifying and converting new business opportunities. Build and manage relationships with customers in France, understanding their needs and providing tailored solutions. Proactively generate new business through outbound activity, inbound enquiries, and existing customers. Deliver engaging online product demonstrations and presentations to customers. Work closely with our French and UK offices to support collaboration and customer engagement. Achieve sales targets by increasing market penetration and customer acquisition. Prepare quotations and respond to customer enquiries via email, webchat, phone, and video calls. Manage the sales process from initial enquiry through to order completion. Coordinate with logistics teams to ensure timely delivery and smooth fulfilment. Key Objectives Grow Glasdon's customer base and revenue in France. Achieve sales targets within the French market. Deliver an excellent customer experience across all touchpoints. Essential Skills & Attributes Fluency in French and English (written and spoken). Experience in direct sales or customer-facing roles. Willingness and ability to travel to France (including the French office and customer sites) as required. Comfortable and confident delivering online product demonstrations. Strong communication, negotiation, and relationship-building skills. Commercial awareness with a proactive, results-driven approach. Ability to manage a full sales cycle from enquiry to close. Highly organised, proactive, and able to manage multiple priorities. IT literate and proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Desirable Experience selling into the French market. Knowledge of French business culture. CRM system experience

Senior Java Developer \n a major retailer is urgently seeking Senior Java Developer to woprk in a globally distributed engineering team building a next-generation, scalable fulfilment platform supporting both manual and automated/robotic warehouse operations. \n The platform powers customer order fulfilment across multiple geographies and product categories, using real-time technology to optimise picking,... \n \n \n ZIPC1_UKTJ

About usAt Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.Introducing the Backend teams at TrainlineThe Backend teams at Trainline build the core of Trainline’s world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers’ integrations, real-time timetable information, journey disruptions and much more. As a mid level .NET Engineer at Trainline you will...Deliver new functionality or features, using the most appropriate tools & techniquesEnsure quality is at the heart of everything you and your team doContinuously improve the code baseKeep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove themMake significant contribution to technical decisionsAct as a coach and mentor to others in the teamTake full ownership of the development lifecycle from code to production, including deployment and monitoringOur Tech Stack Languages & Frameworks: C# (.NET 6–10)Databases: DynamoDB, PostgreSQLCloud & Infrastructure: AWS Cloud, Docker, TerraformCI/CD & DevOps: GitHub ActionsMonitoring & Logging: New Relic, ELK StackWe'd love to hear from you if you...Have hands on experience with C# .NET and the latest features Love using Agile development practicesHave hands on experience working on software development of high-volume transactional applicationsHave experience in asynchronous service/processingTest your solutions effectivelyEnjoy mentoring less experienced engineersHave experience with CI/CDThrive in a diverse, open and collaborative environmentHave great communication skillsAre proactive, focused, supportive, honest and a team playerHave a passion to learn new skillsMore information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! Compensation Range: 55K - 70KLocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentTechnologyDevelopmentCompensationMid level 55K – 70KThe top end of the starting salary range may not always be the top end of our banding. If you're unsure, you can check with one of our recruiters.Explore all our fantastic benefits here!

Pear Recruitment – Property Manager/Senior \n Location - Bromley \n Salary - £30,000 - £40,000 \n Monday - Friday 9am - 6pm \n Licence and car required (On site parking) \n \n Elevate your career in property management with a role that promises not just a job, but a journey of professional growth and personal fulfilment. A client, renowned for their expertise in the residential and commercial property sectors, is in search of a Senior Property Manager to manage a portfolio of approximately 120 properties. \n The successful candidate will benefit from professionals, whose experience in the industry have enhanced client satisfaction. This is a workplace that does not merely aim to meet expectations but consistently strives to exceed them, always going above and beyond. \n The ideal candidate will have at least 1 year of experience in a similar capacity, demonstrating a track record of reliability, exceptional communication skills, and a passion for delivering outstanding service. \n About the role: \n\n • Dealing with check out inventories and deposit returns\n, • Dealing with contractor’s invoices to ensure payment\n, • Providing a swift response to all maintenance queries and giving a high level of customer service\n, • Handling tenant complaints and resolving disputes\n, • Inspecting the property regularly to identify maintenance needs\n, • Assisting other members of staff in the PM department whenever required, with renewals or general PM administration.\n, • Co-operating with the Lettings Team\n, • Ensuring portfolio compliance will all legislation – Gas Certs, EICR’s etc.\n, • Attend Property inspections\n\n Skills \n\n • Excellent communication and interpersonal skills.\n, • Strong organisational and time management abilities.\n, • Exceptional customer service skills.\n, • Ability to manage multiple properties and prioritise a busy workload.\n, • Strong problem-solving and decision-making skills.\n, • Excellent attention to detail.\n\n \n If you are interested in this Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. \n \n Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. \n \n Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. \n \n Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.

Introduction \n \n Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. \n \n \n The Role \n \n The Head of Business Development (BD) & Sales leads on Customer engagement in their market sector and is responsible for creating, identifying, validating and pursuing business leads and opportunities within the United Kingdom Operational Country (OpC). \n \n The responsibility covers various elements of Saab's Air portfolio, as assigned by the Director of BD and Sales. With particular focus but not exclusively on Air products and services for the RAF and occasionally RN air requirements. The Head of BD & Sales position acts as the Customer Sales Responsible (CSR) for their prospects. Working closely with the Head of BD and Sales for Naval and also BlueBear, your responsibilities include the key account management of the customer relationships and responsibility for the relevant parts of the Winning Business (WB) process for their assigned prospects. The CSR leads the business realisation in accordance with the WB process from Market Appraisal up to and including Deliver and Follow Up Tender, and for the customer relationships throughout and beyond the WB process. \n \n This is a key role within the BD and Sales team and will represent Saab's continued relationship building with the RAF and wider MOD therefore, the individual will be required to have an intricate understanding of the Air environment and be capable of establishing and maintaining relationships with key stakeholders, creating a narrative and having the capability to identify opportunities for the business across campaigns and sales. \n \n The ideal individual will have come from an RAF or other similar Air background, of OF3 or above, with a demonstrable understanding of how the RAF develops and delivers capability. Experience working with DE&S, procurement as well as some wider commercial, business development or sales experience would also be advantageous. \n \n Stakeholder engagement at all levels within the MOD is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. \n \n Key Responsibilities: \n \n\n • \n Deliver order intake and gross margin in accordance with set budget \n • \n Establish and maintain customer relationships \n • \n Lead on marketing and sales prospects for part of Saab's Surveillance product portfolio \n • \n Act as a customer-facing Saab ambassador \n • \n Deliver on KPIs in accordance with annual goals set during the IPM process \n • \n Identify, prioritise and qualify new business opportunities and leads \n • \n Update all qualified cases in the CRM tool \n • \n Create business-winning strategies for each opportunity \n • \n Conduct market, customer and competitor analysis in order to develop business \n • \n Develop and maintain relevant product knowledge \n • \n Establish and maintain relevant Business Unit networks \n • \n Collaborate with the PSR for respective projects \n • \n Maintain, evaluate and develop relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities \n • \n Participate at exhibitions and other customer-facing events \n • \n Other tasks within the Country Unit as deemed relevant from time to time \n\n \n Qualifications and Skills: \n \n Essential: \n\n • \n Evidence of Air Domain experience in the defence environment \n • \n Experience and understanding of the UK Defence, acquisition process and budgets \n • \n Experience of working at or with DE&S \n • \n Excellent written and spoken communication skills in English \n • \n Developed social skills and a positive attitude \n • \n Documented experience of marketing and sales or other relevant sectors \n\n \n Desirable: \n\n • \n Integrated Air and Missile Defence knowledge \n • \n Electronic Warfare (EW) knowledge \n • \n Command and Control (C2) knowledge \n • \n Radar systems and sensor knowledge \n • \n Air Training and Simulation knowledge \n • \n ISTAR knowledge \n • \n Space & SDA knowledge \n • \n Knowledge of business and planning processes \n • \n Have sufficient product knowledge in terms of technical base specifications and commercial aspects in order to be able to assume the CSR role \n\n \n Saab UK Company Benefits: \n \n \n\n • \n 30 days annual leave \n • \n Workplace pension scheme with 8% company contribution \n • \n Private medical insurance \n • \n Group income protection scheme \n • \n Death in service insurance \n • \n Up to 5% share matching scheme \n • \n Company enhanced Maternity/Adoption & Paternity leave. \n • \n + Much more \n\n \n By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview \n

Account Manager / Client ExecutiveSalary: up to £30k Location: Wimbledon Job Type: Full-time, PermanentAbout the Role \n We are looking for a proactive and customer-focused Customer Advisor to join a busy sales and customer service team. This role is responsible for handling inbound enquiries via phone, email, and website channels, supporting customers throughout their journey, and helping convert enquiries into sales opportunities. \n The successful candidate will build strong relationships with prospective and existing customers, maintain accurate CRM records, process orders efficiently, and provide outstanding customer service at every stage of the customer experience. \n Key Responsibilities \n\n • Respond to customer enquiries via phone, email, and online channels in a professional and timely manner.\n, • Build and maintain positive relationships with new and existing customers.\n, • Process customer orders accurately and efficiently.\n, • Maintain and update customer records within the CRM system.\n, • Conduct follow-up activities to support customer engagement and maximise sales opportunities.\n, • Support outbound campaigns and business development initiatives.\n, • Coordinate with internal teams to ensure smooth order fulfilment and customer satisfaction.\n, • Assist with sales administration, invoicing, and customer communications.\n, • Contribute to team reporting, forecasting, and workflow planning.\n, • Provide support across customer-facing departments during busy periods.\n, • Deliver exceptional customer service and ensure customer satisfaction at all times.\n\n Skills & Experience \n\n • Previous experience in a customer service, sales support, or customer advisory role.\n, • Excellent verbal and written communication skills.\n, • Strong organisational skills and attention to detail.\n, • Ability to prioritise workload and manage multiple tasks effectively.\n, • Self-motivated with a proactive and positive attitude.\n, • Strong IT skills, including Microsoft Office applications.\n, • Ability to work collaboratively within a team environment.\n, • Commitment to delivering excellent customer experiences.\n\n If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we'd love to hear from you. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Insurance Administrator \n Location: Sunbury \n Salary: £25,000 – £30,000 per annum, depending on experience \n Hours: Monday – Friday, 8:30am – 5:30pm \n Job Type: Full-time, Permanent \n Working Style: Office-based \n Join a Growing and Supportive Team \n Our client is a growing business looking for an organised, proactive and customer-focused Insurance Administrator to join their Head Office team. \n This is a varied role where you'll play an important part in managing claims from initial allocation through to completion, while working closely with customers, internal teams and a network of franchise partners. \n If you're an experienced administrator with excellent attention to detail, enjoy coordinating multiple tasks and take pride in providing great customer service, we'd love to hear from you. \n The Role \n You'll take responsibility for claims managed by Head Office and Head Office-owned territories, ensuring they are progressed efficiently and accurately from start to finish. \n You'll also provide administrative support across the wider business and work closely with the franchise network to help maintain high levels of service. \n Key Responsibilities \n\n • Manage incoming calls and emails relating to claims and ensure they are allocated correctly.\n, • Coordinate the full claims process from initial allocation through to fulfilment, reporting and closure.\n, • Liaise with internal departments including Production and Customer Service to ensure claims progress smoothly.\n, • Monitor franchise claims activity and provide ongoing administrative support.\n, • Produce reports and maintain accurate claims records.\n, • Manage filing, documentation, archiving and general administration.\n, • Respond to customer enquiries professionally and efficiently.\n, • Support other departments and associated companies with administrative tasks as required.\n, • Identify issues and help find practical solutions to keep the operation running effectively.\n\n About You \n We're looking for someone who is organised, reliable and confident managing multiple priorities in a busy environment. \n You'll ideally have: \n\n • Previous experience within claims, insurance or a related administrative environment.\n, • Excellent organisational and time-management skills.\n, • Strong attention to detail and accuracy.\n, • Confident written and verbal communication skills.\n, • Good knowledge of Microsoft Office, particularly Word, Excel and Outlook.\n, • A proactive approach and the ability to work independently.\n, • Excellent customer service skills.\n, • The ability to work effectively as part of a team.\n, • Experience using claims, CRM or other business systems would be advantageous.\n, • Knowledge of QuickBooks or basic accounting would be beneficial but is not essential.\n\n What's on Offer? \n\n • £25,000 – £30,000 depending on experience.\n, • Monday – Friday, 8:30am – 5:30pm.\n, • Permanent, office-based position.\n, • Friendly and supportive working environment.\n, • Varied role with plenty of responsibility.\n, • Opportunity to develop your experience across claims, administration and customer service.\n\n If you have previous insurance or claims administration experience and are looking for your next opportunity, we'd love to hear from you. \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.

LondonProduct & Technology – Tech Leadership /Perm - Full-time /HybridMOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.MOO's engineering teams span the physical and digital worlds. Every order we take is manufactured after it is paid for, so the journey from "buy" to "delivered" runs through a factory as well as a database. That is true of the storefront, our design and customisation tools, cart, checkout and payments, business accounts, and equally true of order orchestration, manufacturing, fulfilment, shipping and the tooling our Customer Service and Operations teams use. The problems worth solving here run the length of that journey, and the hardest ones are usually the ones that cross it.As we scale, we're bringing together two ecommerce platforms while also experimenting with our customers' browsing experiences to support growth. On the other side of the order, we're consolidating tooling for Customer Service and Operations, improving data visibility across the order journey, integrating new carriers, and increasing manufacturing capacity while protecting customer experience and margin. We're also changing how we build, with AI-assisted development now part of everyday engineering practice here.You'll partner closely with engineering teams across our entire ecosystem, product leadership, and our Platform group, to deliver a coherent, scalable architecture and unblock cross-team delivery.Bring deep technical leadership across MOO's ecommerce ecosystem, from storefront and checkout through to delivered. You'll support in setting the architectural direction for that journey and enable multiple teams to move quickly and efficiently.Balance essential scaling of today's systems with an iterative migration away from legacy components. Define contracts, events and guardrails that make our ecosystem observable, resilient and cost-efficient. Set the standard for how we use AI-assisted development, so we get the speed without lowering the quality bar. Translate operational requirements from Operations and Customer Service, and commercial requirements from Product and Trading, into pragmatic platform improvements.You'll work with our engineering team, who are largely based in the UK, and with stakeholders at our manufacturing facilities in East Providence, Rhode Island and Dagenham, London.Senior IC role reporting into senior leadership (VP of Technology). Scope spans multiple teams across ecommerce and post-purchase, partnering closely with Product leadership and Platform and Architecture peers to help drive what the future of MOOs systems look like.Travel to our East Providence facility a couple of times a year - ( we are able open to findingalternatives with anyone for whom that travel is not workable)ResponsibilitiesDomain leadership and technical strategy: Work with other engineering leaders to define the architectural roadmap across the whole order journey, spanning storefront, design and customisation tooling, checkout and payments, order orchestration, manufacturing (IMFG, our manufacturing execution system, and our Tulip shop-floor apps), fulfilment, shipping and Customer Service tooling.Scale and reliability: Lead cross-team initiatives that increase throughput and reduce cost-to-serve. Get us through peak trading without heroics, from traffic spikes at the front of the funnel through to production release at the back, and make sure we know in advance what would break first. Improve observability and operability across the flow from "buy" to "delivered", reducing "where is my order" contacts and manual interventions.AI-assisted development: Set the standard for how engineers across your estate use AI tooling day to day. Work with Security, Legal and Platform to define guardrails on review, testing and security, decide where these tools genuinely help and where they do not, and raise the practice of the teams around you rather than only your own.Data and tooling coherence: Assist in enabling a 360-degree order view and actioning capabilities for Customer Service and Operations by standardising data pipelines and surfacing the right aggregates in [our developer portal / Backstage] and related tools.Governance, facilitation and mentorship: Mentor Staff and Senior Engineers across all of the engineering department. Facilitate design reviews, hackathons and workshops, resolve technical conflicts, and align stakeholders on pragmatic, high-impact solutions.About youWe do not expect one person to arrive with all of this. If you recognise yourself in most of it, we would like to hear from you.Proven track record shaping architecture and delivery for complex ecommerce estates at scale, ideally including some combination of storefront and checkout, order orchestration, manufacturing or fulfilment, shipping, returns, and Customer Service tooling. Real depth in one part of that journey and credible breadth across the rest.Expert at designing service and event contracts, data flows and reliability patterns that enable multiple teams to ship safely and quickly.You have taken systems through peak trading, or an equivalent step change in volume, and can tell us what broke and what you changed as a result. Written, drawn or talked through, whichever suits you.A considered view on where AI-assisted development earns its place in professional engineering and where it does not, and an interest in how a team adopts it well rather than only how you use it yourself.Able to align Operations, Customer Service, Product and Engineering, resolve technical disagreement, and translate architecture into measurable business impact. Used to working with teams in more than one time zone.Able to balance migration with tactical scaling work in live systems.Nice To Have'sExperience with manufacturing execution systems, batching and scheduling algorithms, and warehouse or dispatch integrations.Prior work migrating ecommerce platforms and improving Customer Service agent experience through unified data and the ability to act on it.Experience of B2B or multi-tenant commerce, where an administrator buys on behalf of an organisation against controlled templates and budgets.Hands-on experience introducing AI-assisted development across an engineering organisation, including the parts that went wrong.Outcomes you will driveEcommerce performance and reliability: storefront and checkout stay fast and available through peak, and teams can change conversion-critical paths without fear.Reliability and flow: uptime and lead-time accuracy across the whole order journey, from checkout availability through to delivery.Peak readiness: we trade without heroics throughout the year, and we know in advance what would break first.Faster and cheaper dispatch through automated carrier integrations and improved lead-time logic.Higher manufacturing throughput via robust batching, scheduling and performance improvements in IMFG and Tulip apps.Coherent architecture and data model across the order journey that accelerates migration while stabilising today's operations.Faster delivery through AI-assisted development, with no loss in the quality of what we ship.What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Accepting applications until: 26 September 2026Job DescriptionYour Role: Outdoor Planning and Service ExecutiveThe Commercial Outdoor Operations team is at the heart of the business and our priority is to drive improvements, so we deliver excellent standards of customer service that exceed our customer’s expectations. Our aim is to ensure the customer experience is at the forefront of everyone’s mind and we always strive to give our customers the best service possible. You’ll be working in a fast-paced team, focused on working with sales and delivery operations to successfully book and deliver customers’ campaigns.The Outdoor Planning and Service Executive plays a key role in delivering exceptional customer support to both external customers and internal partners, ensuring high levels of customer satisfaction. This role focuses on efficiently managing customer orders and email communications, ensuring they are processed promptly, accurately, and to a high standard.You will be responsible for providing up-to-date inventory information to customers and the sales team while collaborating with sales and trading teams to ensure customer campaigns are successfully and accurately booked into the system. Additionally, you will oversee post-campaign analytics, ensuring a seamless end-to-end customer experience.Key ResponsibilitiesCollaboration• Support the national sales team by providing timely and accurate information to assist in client discussions.• Maintain professional and effective communication with customers and all stakeholders.• Work closely with Commercial Operations, Finance and Fulfilment teams to ensure customers receive accurate campaign information and any issues are swiftly resolved.• Contribute to the implementation and improvement of initiatives within Commercial Operations.Customer Support & Relationship Management• Respond to customer inquiries and requests promptly, ensuring thorough and efficient resolutions.• Develop strong relationships with customers and take a proactive approach in understanding their needs.• Provide inventory availability details for campaign bookings to sales and customers.• Accurately input booking details and customer information into internal systems.• Ensure all bookings are processed accurately, meeting customer requirements, and provide comprehensive booking documentation for campaign fulfilment.• Deliver post-campaign analysis to review and enhance campaign performance.• Advise customers and sales teams on campaign delivery requirements and inventory availability.Data & Process Management• Respond to all customer and commercial emails within 2 hours to ensure timely communication.• Aim to resolve customer and commercial requests within an average of 3.5 email exchanges to improve efficiency.• Expected to manage an average of 30 emails per day while maintaining quality responses.• Maintain a 3+ Star rating in customer satisfaction by ensuring high-quality responses to customer briefs.• Achieve a minimum of 95% accuracy in order processing to ensure reliable data management.• Ensure all bookings are correctly paired with purchase orders to facilitate accurate invoicing and timely payments.What You’ll Love About This Role1. Think Big: There is a lot of variety in the role which means every day there is an opportunity to learn something new2. Own it: Seeing live campaigns provides a real sense of pride3. Keep it Simple: Keep focussed on the end goal and get things done4. Better Together: Collaborate with Commercial sales to drive commercial successWhat Success Looks LikeIn the first few months, you will have:• Gained a comprehensive understanding of our campaign planning and booking systems.• Developed a clear understanding of the campaign delivery cycle, from planning and booking through to campaign execution.• Acquired in-depth knowledge of Global’s wide range of products and inventory.• Demonstrated the ability to confidently manage calls and emails from both internal and external customers.• Embraced and contributed to a culture of cohesion, collaboration, and continuous improvement, ensuring ongoing team success and development.What you will needThe ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:• Excellent interpersonal and organisational skills• Proactive attitude• Solutions driven• Accuracy and attention to detail with willingness to “get the job done”• Can work under pressure and to tight time scales• Excellent communication skills and confident dealing with people• Prioritisation• Able to learn new systems quickly• Computer literate with good excel knowledge• Flexible and adaptable to work in a fast paced, changing environment• Working with minimal direction• Ability to Work collaboratively with colleagues to achieve goals• Customer focused with great customer service skills• This role requires a minimum office attendance of three days per week. Specific office days may be determined based on business needs and team collaboration requirements.Everyone is welcome at GlobalJust like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.Although we cannot make guarantees, we welcome conversations about flexible working for all roles at GlobalSummaryLocation: Leicester Square - LondonType: Full time

Title: Aircraft ArchitectReporting to: Systems Engineering Manager_AALTO’s Zephyr is a High-Altitude Platform Station (HAPS) and is the only one of its kind to have demonstrated day/night longevity in the stratosphere. Providing a persistent and adaptable solution, unlike other unmanned aircraft. Its persistence enables a capability of flying continuously for months at a time, at around 70,000 feet, above weather and conventional air traffic.The newly established entity shall become the leading Global HAPS Connectivity as a Service (CaaS) provider for the Mobile and Satellite Network Operator market – connecting the diverse needs of our customers – whether for rural, overlay capacity, disaster recovery or new services provision. In addition, it shall offer Platform as a Service (PaaS) to the Institutional and Military markets for Earth observation, tracking and communications requirements, as well as operating a global fleet of carbon neutral HAPS platforms – powered by sunlight.Job Purpose:As an Aircraft Architect, you will play a pivotal role in the design, development, and operations of the Zephyr system. Leveraging your extensive experience and expertise in aircraft architect engineering and air operations. You will lead and contribute to complex engineering projects, ensuring they meet performance, safety, and aviation standards. You will work closely with cross-functional teams to ensure successful implementation, meeting project objectives, and adhering to safety and regulatory requirements, while complementing other Aircraft Architects through strong mechanical and structural expertise.Responsibilities:Aircraft Architecture and Integration:Define and maintain the aircraft structural and mechanical system architecture, including primary and secondary structures, interfaces, and load paths.Conduct aircraft-level design trades balancing weight, strength, stiffness, durability, aeroelastic behaviour, thermal effects, and manufacturability.Ensure coherent integration with propulsion, avionics, and other aircraft Systems.System Modelling and Trade Studies:Develop and apply top-level engineering models to support architectural decisions and system-level understanding.Lead multidisciplinary trade studies, evaluating design options across performance, mass, structural efficiency, and operational constraints.Provide quantitative support to key decisions using simplified and fit-for-purpose modelling approaches.Ensure modelling activities remain aligned with programme maturity and engineering needs.Structural Engineering Leadership:Provide technical authority in structural design and stress analysis.Review and challenge design solutions to ensure robustness, efficiency, and certification readiness.Guide the appropriate application of structural analysis methods and tools (e.g. FEA).Certification and Compliance:Define and lead structural certification strategies, including means of compliance, substantiation methods, and verification approaches.Act as Compliance Verification Engineer (CVE) where required and interface with certification authorities.Ensure compliance with applicable airworthiness regulations and certification standards.Systems Engineering and Lifecycle Integration:Lead structural contributions to requirements definition, decomposition, and traceability.Support and contribute to aircraft and system-level design reviews (SRR, PDR, CDR).Ensure alignment between structural design & integrity industrial requirements and programme objectives (system performance, maintainability & sustainability and operational/industrial cost requirements).Support and contribute to configuration control governance (ECO, CCB), ensuring that structural and mechanical changes are properly assessed, justified, and aligned with the overall aircraft architecture.Testing and Flight Validation:Define and oversee structural verification and validation activities, including ground testing and correlation with analysis.Support flight test campaigns, including definition of instrumentation and assessment of in-flight structural performance.Contribute to the interpretation of test data and validation of design assumptions.Customer and Stakeholder Engagement:Act as a key technical interface with Chief Engineers, customers, and senior stakeholders.Support technical reviews, trade studies, and design discussions with internal and external stakeholders.Translate customer needs into coherent and achievable aircraft architectural solutions.Supplier and Industrial Interface:Provide technical oversight of structural suppliers and partners, ensuring compliance with requirements and specifications.Support supplier selection, technical reviews, and resolution of engineering issues.Risk and Safety Management:Identify and manage structural risks, including failure modes, design margins, and manufacturing considerations.Support aircraft-level safety assessments leveraging structural expertise.Ensure appropriate mitigation strategies are defined and implemented.Leadership and Technical Influence:Provide technical leadership and mentoring within the engineering team.Influence aircraft-level decisions through sound engineering judgement.Promote best practices in structural engineering, certification processes, and system integration.Experience and Qualifications:Experience:+10 years of experience in composite airframe structural analysis with proven experience in technical leadership & coordination roles.Proven experience in aircraft primary structure certification against civil specifications such as CS23, CS25 or any other applicable to this domain.Proficiency in advanced structural analysis software and tools (e.g., ANSYS, PATRAN/NASTRAN).Proven experience as an EASA CVE / FAA DER approver or any similar technical delegation is desirable for this position.Flight test experience or involvement is desirable.RPAS Systems: Proven experience in the design, integration, and testing of RPAS systems is desirable.Education: Bachelor’s or master’s degree in aerospace engineering, or a related field.Technical Skills:Strong expertise in structural analysis (static, fatigue, stability, aeroelasticity) and lightweight aerospace structures.Experience supporting architectural trade-offs and use of engineering models at aircraft level.Working knowledge of systems engineering principles and tools (e.g. DOORS, JAMA).Familiarity with applicable airworthiness regulations and certification frameworks.Communication: Excellent communication, leadership, and teamwork abilities.Regulatory Knowledge: Familiarity with the certification process and the ability to act as a liaison with regulatory authorities.Problem-Solving: Exceptional problem-solving and analytical skills.Aviation Standards: Knowledge of relevant industry standards and best practices in systems engineering.MBSE Experience: Model-Based Systems Engineering (MBSE) experience is preferred.Positioning within the TeamProvides aircraft-level architectural leadership with a strong mechanical and structural background, complementing other Aircraft Architects (e.g. avionics-focused) to ensure balanced multidisciplinary coverage across the aircraftAt AALTO, we offer an exceptional work environment that values your well-being and rewards your dedication. As part of our team, you'll experience the freedom of flexible working that enables you to achieve a healthy work-life balance. We believe in recognizing your hard work and commitment, which is why we provide a fantastic bonus scheme that rewards your contributions. Additionally, we understand the importance of financial security and support your future with a competitive pension plan. When you join us, you become part of a workplace that not only encourages your professional growth but also cares about your personal fulfilment and financial stability.AALTO HAPS Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.#LI-CL1

Reebok EU is hiring a Wholesale Sales Operations and Customer Service Executive to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment. \n \n The Role \n In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers. \n \n Key Responsibilities \n Order Management \n\n • Accurately enter and process customer orders in a timely manner\n\n Product Allocation & Logistics Coordination \n\n • Support allocation of orders and liaise with the warehouse to ensure efficient dispatch\n\n Customer Communication \n\n • Track orders and shipments, providing updates on delivery timelines, delays, and changes\n\n Cross-Functional Collaboration \n\n • Partner with Sales, Logistics, and Operations teams to resolve issues and streamline processes\n\n Performance Monitoring \n\n • Assist in tracking KPIs (fulfilment rates, delays, customer satisfaction) and suggest improvements\n\n \n Skills & Experience Required \n\n • Minimum 2-3years’ experience in wholesale operations and customer service\n, • Strong understanding of order processing, logistics, and after-sales support\n, • Excellent communication skills with a customer-first mindset\n, • Highly organised and detail-oriented, able to manage multiple priorities\n, • Proficient in Microsoft Office and ERP/order management systems\n, • A proactive, calm problem-solver who works well under pressure\n\n \n Package & Benefits \n\n • Location: Fitzrovia, London\n, • Salary: Competitive, based on experience + annual bonus\n, • Benefits: Staff discount, pension contribution, etc\n, • Holiday: 33 days (including Bank Holidays)\n, • Career growth and stability.\n\n

Summary: \n As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. \n Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. \n \n Key Responsibilities: \n\n • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;\n, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;\n, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;\n, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;\n, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;\n, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution.\n\n \n Qualifications: \n\n • Proven experience leading product for a large-scale marketplace or platform business;\n, • Ability to operate at both strategic and execution levels in a fast-paced environment;\n, • Experience building and scaling global platforms across multiple markets;\n, • Strong leadership and stakeholder management skills;\n, • Fluent in English, both written and spoken;\n, • Other EU languages a huge plus.\n\n

\n Global Operations combines the best practice in the provision of, mainly, Editorial, Customer Support and Order Fulfilment plus the training of staff, for the benefit of the LexisNexis Division. Global Operations is responsible for the ongoing development and success of REPH, which provides services for the whole of RELX. LexisNexis has combined a deep understanding of the legal profession with technology innovation to help practitioners work more productively, advise with confidence and better manage their organizations in a changing regulatory environment. Role Purpose The VP Finance partners the EVP Global Operations and their functional area leadership to develop business plans and financial analyses / tools, including budgets, capital allocation, and financial and operating metrics used to drive profitable results. This position specifically works across the Global Operations team to deliver world-class content and service to internal and external customers as efficiently as possible. A key success factor being the ability to balance cost with results, embracing change and new technology. Key Responsibilities Strategic Leadership & Business Partnership\n \n • Providing sound financial support and insights to enable the EVP Global Operations to make critical strategic, not just operational, business decisions\n, • Drive a culture of metricized data driven decision making.\n, • Partnering with the functional area leadership to develop annual and strategic business plans in alignment with company goals for profitable results along with providing creative, quality insight to improve performance\n, • Provide advice and counsel to leadership on interpretation of operating results, trends and milestones including assisting with recommendations as necessary.\n, • Provides strategic financial leadership and support on the evaluation of potential alliances, acquisitions, mergers, investments and/or other issues affecting the business.\n, • Provides leadership for all financial processes including analysis and evaluation of cost/expense problems, profit improvement opportunities, development of business cases, capital spending analysis, financial/management reporting, cash flow analysis required to effectively manage the business in a timely and accurate manner.\n, • Continuous improvement mindset embracing process change and use of automation tools as practicable.\n, • Maintain in-depth knowledge of LN business unit performance to ensure GO can be as proactive a partner as possible, suggesting new ways of e.g. providing services and/or suggesting well thought-through organizational changes.\n Financial Planning, Analysis & Reporting\n \n, • Lead budgeting, forecasting, strategic planning, and performance reporting processes across all of Global Operations. Working closely with VP Financial Planning and Analysis for LexisNexis and LexisNexis Business CFOs.\n, • Establish and monitor key financial and operational performance indicators.\n, • Oversee financial modeling, scenario planning, and forecasting activities to support strategic decision-making.\n, • Improve planning accuracy, reporting effectiveness, and financial transparency across the organization.\n Governance & Controls\n \n, • Instill a culture of integrity, ethics and transparency.\n, • Steering Global Operations involvement in all major Group-wide back-office system changes.\n, • Ensure strong financial governance, internal controls, and compliance with corporate policies.\n, • Partner with internal and external auditors and support regulatory and reporting requirements as needed.\n, • Lead continuous improvement initiatives that enhance financial processes, systems, and reporting capabilities.\n, • Leverage technology, analytics, and data to improve business performance and decision-making.\n, • Provide governance over the company's financials and reporting as required by LexisNexis Group and RELX Group\n, • Close collaboration with Global Finance Shared Services (GFSS) to ensure appropriate control environments are in place.\n Cashflow Management\n \n, • Manage funding for REPH so that it can achieve its growth potential.\n, • Secure funding for strategic initiatives as required to allow Global Operations to e.g. embrace new technologies / systems etc.\n Team Leadership\n \n, • Leads team of financial professionals to perform broad range of financial processes including accounting, financial analysis, budgeting, forecast modeling, and reporting to meet company goals along with motivating, mentoring, and coaching performance to build strength within the team.\n, • Positioning finance as a valued business partner, the team regularly interacting with senior management.\n, • Support professional development and champion team members to gain wider experience.\n, • Ensuring the GO Finance team is strategically aligned with other business unit finance teams enabling finance to act as a Global function within LN and RELX\n Qualifications\n \n, • Undergraduate degree in Accounting, Finance, Business Administration or related field required.\n, • MBA and/or professional certifications (CMA, CFA, CPA) preferred or equivalent, 15+ years of successful, progressive and diverse accounting, financial analysis and reporting experience, preferably within large organizations with complex products and solutions.\n, • Demonstrated experience with strategy and planning initiatives.\n, • Experience leading finance organizations across multiple countries, cultures, and regulatory environments.\n, • Demonstrated ability to lead people to get results through others, and maintain executive relationships, work cooperatively in team environment and influence across matrix organizations to achieve organizational goals.\n, • Executive level communication, presentation and influencing skills.\n, • Problem analysis and problem resolution at both a strategic and functional level\n, • Demonstrated success in performance management; includes holding people accountable for clearly set standards and objectives, giving explicit direction regarding performance expectation and acting to address performance through effective coaching, training and performance management. \n LexisNexis is a global leader in legal, regulatory, and business information solutions, helping customers harness the power of data, analytics, and artificial intelligence to make better decisions, increase productivity, and drive better outcomes. As part of RELX, a FTSE 100 global leader in information-based analytics and decision tools, LexisNexis is at the forefront of innovation., RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.\n \n Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. \n #J-18808-Ljbffr

Warehouse Manager \n Dirac Trading Group | Acton, London | Full-time, permanent | On-site \n \n Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. \n \n This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. \n \n What you will own \n\n • Lead the warehouse team day to day, setting priorities and holding people accountable.\n, • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand.\n, • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time.\n, • Book UK outbound shipments and resolve courier or collection issues quickly and practically.\n, • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas.\n, • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks.\n, • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency.\n\n \n What we're looking for \n\n • Previous experience managing or supervising a warehouse team in the UK.\n, • Strong organisation, prioritisation and communication skills in a fast-paced environment.\n, • A hands-on management style, with the willingness to lead from the front when needed.\n, • Experience managing rotas, temporary workers, overtime and daily warehouse coverage.\n, • Strong attention to detail around packing, dispatch and stock accuracy.\n, • Experience booking UK outbound shipments.\n, • A valid forklift licence, or willingness to obtain one, is preferred.\n, • Applicants must have the right to work in the UK.\n\n \n Package and benefits \n\n • £40,000 base salary.\n, • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved.\n, • Free on-site parking and company pension scheme.\n, • Staff discount for stock we sell.\n, • Supportive, high-energy working environment with the office and warehouse teams based together in Acton.\n, • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis.\n, • Overtime support where required, including potential meal support during extended overtime periods.\n\n \n How to apply \n If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

\n About the Company \n \n OMRE, meaning “lifespan” in Farsi, exists to build one of the defining longevity brands of our generation. We create science-backed supplements designed to improve healthspan, not just lifespan. In just over two years, we have reached global scale, with the USA as our primary market, strong product-market fit and a highly engaged customer base. We are now entering our next phase: scaling aggressively while maintaining efficiency, profitability and brand integrity. \n \n About the Role \n \n We are hiring an Operations Manager to take ownership of our inventory, supply chain and operational efficiency. You will ensure we have the right amount of stock, in the right place, at the right time across Amazon, our warehouses and retail partners. You will manage purchasing and production with manufacturers in the US and China, forecast demand, monitor finished goods and packaging inventory, and work closely with Marketing to anticipate changes in sales. You will also work closely with Finance to monitor costs, improve COGS and identify operational efficiencies that improve gross margin. Above all, this is a role for someone who is exceptionally reliable, diligent and organised. You double-check important work, follow things through to completion and make sure nothing falls through the cracks. \n \n Responsibilities \n \n\n • Inventory & Forecasting\n, • You will own inventory planning across DTC, Amazon, retail and our warehouse network.\n, • Maintain accurate SKU-level inventory visibility across all channels.\n, • Forecast demand, inventory cover and reorder requirements.\n, • Incorporate retail orders, marketing activity, seasonality and changes in sales velocity into forecasts.\n, • Identify potential stock-outs and excess inventory well in advance.\n, • Use AI and analytical tools to improve forecasting and scenario modelling.\n, • At any point, you should know what stock we have, where it is, how quickly it is selling and when we need to reorder.\n\n \n\n • Manufacturing & Purchasing\n, • You will manage purchasing and production with our manufacturers and suppliers in the US and China.\n, • Create and manage purchase orders and production schedules.\n, • Monitor production, freight and delivery timelines.\n, • Proactively chase suppliers and identify delays before they become problems.\n, • Negotiate pricing, lead times, payment terms and volume discounts.\n, • Ensure quantities, pricing and specifications are checked carefully before orders are confirmed.\n, • Sending an email is not the same as completing a task. You follow up, verify and close the loop.\n\n \n\n • Packaging & Supply Chain\n, • You will ensure packaging and other components are planned alongside finished-goods inventory. This includes bottles, labels, boxes, inserts and shipping materials.\n, • You will maintain appropriate stock levels, coordinate packaging with manufacturing schedules and make sure production is never delayed because a component was overlooked.\n\n \n\n • Marketing & Retail Alignment\n, • You will work closely with Marketing, eCommerce and our retail team to understand changes that may affect demand. This includes:\n, • Changes in advertising spend or sales velocity.\n, • Promotions and product launches.\n, • New retail partners and purchase orders.\n, • Amazon performance and seasonality.\n, • If a SKU suddenly begins selling faster, you should spot it quickly, understand the inventory implications and update the plan before it becomes a stock problem.\n\n \n\n • COGS & Operational Efficiency\n, • You will work closely with Finance to understand the operational costs behind each SKU and continuously look for opportunities to improve them.\n, • You will monitor areas including manufacturing, packaging, freight, duties, warehousing and fulfilment.\n, • Regularly review costs with Finance.\n, • Negotiate with manufacturers, suppliers and logistics partners.\n, • Identify unnecessary spend and inefficient processes.\n, • Find opportunities to improve freight, packaging, production and fulfilment costs.\n, • Track cost-saving initiatives through to measurable results.\n, • You should have a relentless focus on sensible savings without compromising quality or reliability. A $0.05 saving matters when multiplied across hundreds of thousands of units.\n\n \n\n • Operational Systems\n, • As the business scales, you will make our operations increasingly robust.\n, • You will build clear processes, reporting, dashboards and checklists; automate repetitive tasks where appropriate; and use AI and software to improve accuracy and efficiency.\n, • You should naturally ask:\n, • What could go wrong, and how do I prevent it?\n, • Is there a better or more efficient way of doing this?\n\n \n Qualifications \n \n\n • Strong operations, supply chain or inventory experience within eCommerce, DTC or consumer products.\n, • Experience managing manufacturers, suppliers and purchase orders. Strong demand-planning and forecasting skills.\n, • Experience managing inventory across multiple channels and locations. Strong analytical and spreadsheet skills.\n, • Commercial understanding of COGS, gross margin and working capital. Confidence negotiating with suppliers and identifying cost savings. Comfortable using AI and modern software to improve forecasting and processes.\n, • Excellent organisation, attention to detail and follow-through. Most importantly, you are extremely reliable and diligent.\n, • You notice when numbers do not look right.\n, • You chase things before deadlines slip.\n, • You would rather spend another five minutes checking something than discover five weeks later that an avoidable mistake was made.\n\n \n Equal Opportunity Employer \n OMRE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

This luxury beauty and wellness brand is preparing for a significant operational shift, the 2026 rollout of a new ERP system that will reshape how the business runs. This is a permanent Operations Manager role for someone who wants to build the process, not just follow it. You would join at the point where the groundwork gets laid, with real scope to shape how the system works before it goes live. \n \n Your New Role \n\n • Own end-to-end order fulfilment, linking customers, warehouses and shipping partners\n, • Oversee warehouse operations and 3PL relationships across the UK and US\n, • Coordinate global distribution, imports and exports, getting incoterms and shipping documentation right\n, • Lead the CIN7 implementation, working with developers and 3PL on configuration, testing and optimal set-up\n, • Manage customer service through Gorgias, resolving issues before they become problems\n, • Handle purchase orders and supplier relationships, balancing cost against quality and service\n, • Produce operational reports in Excel that actually drive decisions\n, • Support customer onboarding and cross-departmental projects as they arise\n\n \n Your Talents \n You’ve worked in operations before, ideally within beauty, cosmetics, wellness or FMCG, and you know how to make an impact quickly. You understand incoterms (International Commercial Terms), BOMs and SKU management well enough to coordinate a product’s journey from component to customer. Experience with CIN7 or a similar ERP system would put you ahead, but a strong interest in systems and process improvement matters just as much. Above all, you’re proactive: someone who spots the gap in a process and fixes it without waiting to be asked. \n \n Why Apply \n You would lead a project with real long-term consequences for the business, not a task handed down from someone else’s plan. The chance to shape an ERP implementation from the ground up rarely comes with this much ownership attached. You’d work closely with developers, 3PL partners and multiple internal teams, building a breadth of operational experience that’s hard to get anywhere else. \n

Head of Supply Chain Operations | B2B Interiors & Design Business | London \n \n \n The Client \n We’re working with a founder-led B2B interiors and design business with an established international customer base across the UK, Europe and the US. \n \n Currently around £4m in revenue, the business is entering its next phase of growth, with ambitions to reach £10m and continue expanding internationally, particularly across the US. A new brand is also launching, creating further opportunity to shape how the wider group operates as it grows \n The founders remain closely involved and are looking for a senior operational leader to work alongside them as they build the infrastructure for this next stage. \n \n This is a particularly good opportunity for someone who enjoys smaller, product-led businesses, working close to the detail and having genuine ownership across the operation. \n \n \n The Role \n Reporting directly to the founders and sitting within the Senior Leadership Team, this is a broad, hands-on supply chain and operations role with ownership across suppliers, logistics, warehousing, stock and systems. \n \n The business has grown organically to around £4m and is now looking to build towards £10m. You’ll be joining at a point where there is plenty to build, with real scope to improve how the operation works and shape the infrastructure needed for the next stage of growth. \n \n \n Key Responsibilities \n\n • Own the end-to-end supply chain and international movement of product, from suppliers through to warehouse and ultimately to clients\n, • Manage key supplier and logistics relationships, including negotiating commercial terms and improving performance\n, • Lead and develop the Warehouse Manager and wider warehouse team, overseeing inventory, fulfilment and operational standards\n, • Improve supply chain processes, stock management and forecasting to reduce lead times and increase efficiency\n, • Build scalable processes across the UK, US and European operations as the business continues to grow internationally\n, • Own improvements to the company’s bespoke operational systems, working with developers to implement new functionality\n, • Lead the operational set-up of the new brand, putting the right processes, SOPs, compliance and quality standards in place from day one\n, • Act as the senior operational point of contact across the business, driving improvements and overseeing key projects, launches and operational initiatives\n\n \n \n What We’d Like To See (Essential) \n\n • Strong supply chain and operational experience within a smaller, growing or founder-led business\n, • Experience within textiles, fabrics, furniture, fashion, interiors, design, manufacturing or another physical product environment\n, • Experience managing international supply chains, logistics and external partners\n, • Experience working with physical products, stock, inventory and warehousing\n, • A track record of improving processes and making operations more efficient and scalable\n, • Strong data analysis skills, with the ability to use data to identify problems and make better decisions\n, • Experience managing and developing people within a small operational function\n, • Strong supplier and stakeholder management skills\n, • A hands-on, commercially minded approach, comfortable moving between strategic thinking and operational detail\n\n \n \n What We’d Like To See (Bonus) \n\n • Experience working within a B2B, trade or project-led business\n, • Experience scaling an operation through a period of significant business growth\n, • Experience working closely with founders or senior leadership in a growing SME\n, • Experience across international markets, particularly the US or Europe\n, • Procurement experience, particularly where this has involved building or strengthening supplier relationships\n, • Experience introducing new systems, processes or technology to make an operation more scalable\n, • Lean Six Sigma, CILT or equivalent operational qualification\n\n \n \n Location: London (Hybrid) \n Salary: £85,000–£95,000 + bonus + benefits \n Start date: ASAP \n \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Supply Chain Manager - High-growth FMCG brand \n 📍 London, hybrid, 3 days per week in the office \n \n\n • Broad end-to-end role across planning, inventory, manufacturing and 3PL operations\n, • Open to experienced Supply Chain Planners ready to step into their first Supply Chain Manager role\n\n \n I’m partnering with a fast-growing health and wellness brand operating across DTC, subscription and retail. They’re looking for a hands-on Supply Chain Manager to take ownership of the day-to-day supply chain and support an exciting period of product and operational development. \n \n About the Role \n You’ll manage the supply chain from forecast through to customer fulfilment, working closely with the Senior Supply Chain Manager and wider commercial teams. Key responsibilities include: \n\n • Managing supply planning, forecasting and inventory across multiple channels\n, • Translating demand into factory POs and replenishment plans\n, • Managing 3PL partners, SLAs and fulfilment performance\n, • Monitoring stock availability, cover and excess inventory\n, • Supporting NPD, product transitions and S&OP\n, • Owning supply chain data, reporting and ERP accuracy\n\n \n Your Experience \n\n • 3-5 years’ experience across supply planning, demand planning or broader supply chain\n, • FMCG, food & drink, supplements or consumer goods background\n, • Experience managing 3PLs and external manufacturers\n, • Strong ERP and Excel / Google Sheets capability\n, • Subscription or DTC experience advantageous, although retail backgrounds will also be considered\n, • Proactive, hands-on and ready to take broader ownership\n\n \n What’s on Offer \n\n • A genuine step up into broader end-to-end supply chain management\n, • Exposure across planning, manufacturing, logistics, NPD and systems\n, • Strong opportunity for development within a fast-moving consumer brand\n, • Hybrid working plus a strong benefits package\n

An iconic luxury jewellary brand is hiring a bilingual French Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your French. \n \n \n Responsibilities of the Customer Care Advisor: \n\n • Assisting French and English speaking clients with product enquiries\n, • Updating and maintaining the order database\n, • Providing support to clients registering online and having their orders processed through the website\n, • Assisting clients with any issues regarding returns or orders via email and phone\n, • Dealing with any complaints in a timely manner – escalating any issues to relevant departments\n, • Regular liaison with the logistics department regarding late deliveries or faulty goods\n, • Liaison with the fulfilment team when necessary\n, • Convert customer enquiries into sales opportunities - upsell\n, • Handling accounting enquiries with the finance team\n \n Requirements of the Customer Care Advisor:\n\n • Excellent English language skills\n, • Fluency in French \n, • Proven experience in a professional environment in Customer Service or Administration\n, • Flexibility and team orientation essential\n, • Knowledge of ticketing systems desirable\n, • Ideally experience in a similar office-based job\n\n If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you. \n To apply, please send your CV in English and in Word format to Tom. \n languagematters is acting as an employment business in relation to this vacancy.

Purpose of the Role \n As the Logistics and Inventory Analyst for Phoebe Philo, you will support the day-to-day running of our warehouse, global carriage and inventory operations, including the coordination and management of packaging inventory. \n \n You will ensure that delivery timelines and SLAs are met by our external logistics partners, monitor stock holding across product and packaging, oversee outbound and return deliveries, and process all administration related to these areas. \n \n You will be a key point of contact for internal stakeholders regarding logistics, inventory and packaging activities, while leading the creation and distribution of timely, accurate and insightful reporting to support operational efficiency, stock availability and continuous improvement across the wider business. \n \n Responsibilities \n Logistics Operations \n\n • Daily reporting and monitoring with key internal stakeholders of outbound and return shipments across all channels.\n, • Liaise daily with our 3PL warehouse to monitor timely operational processing.\n, • Manage internal orders for the business, including staff orders, press requests, and arranging of special delivery services.\n, • Creation and monitoring of effective reporting to identify missing product data required for compliant export and sales of our product, as well as communication with internal teams to close these gaps within agreed timelines.\n, • Collaborate on request lead times and quality control measures to ensure a seamless supply chain, and to coordinate storage requirements, considering our warehouse capabilities.\n, • Evaluate and improve internal processes and system functionality on a regular basis.\n, • Support continuous improvement activities involving our 3PL warehouse processes, as well as our wider supply chain processes, to reduce costs, optimise sales and improve our customer experience.\n, • Support system enhancements, implementation and testing by gathering operational feedback from stakeholders and helping ensure inventory and reporting processes are fit for purpose.\n, • Lead the creation and updating of reports for our Logistics team across multiple platforms and ensure their distribution to wider internal and external stakeholders, while providing insightful analysis of trends and identifying opportunities for improvement.\n, • Establish and maintain strong relationships with our 3PL.\n\n \n Shipping & Returns Coordination \n\n • Support the Logistics Assistant to manage orders encountering delivery issues by implementing solutions to ensure timely resolutions.\n, • Action process improvements to mitigate issues identified regarding the transport and customs clearance of outbound and return orders across channels.\n, • Support the Logistics Assistant to compile all required shipping documentation and distribute this to relevant carriers, freight forwarders and customers.\n, • Communicate customer quality feedback to Customer Service, Production and the 3PL, supporting investigations and follow-up actions where required.\n, • Support the Logistics Assistant in streamlining workflows with Customer Service and Private Client teams to improve process efficiency and issue resolution.\n, • Carry out ad hoc tasks as the business grows.\n\n \n Inventory Coordination \n\n • Coordinate packaging inventory planning, including monitoring packaging stock levels, reorder points and replenishment schedules to ensure sufficient availability for fulfilment, launches and business requirements.\n, • Ensure optimal utilisation of space at our 3PL warehouse and ensure necessary storage is always available by liaising with our Production, Finance and Merchandising teams to accurately forecast 3PL stock levels and storage requirements.\n, • Conduct regular reconciliations of product and packaging stock to identify discrepancies, implement corrective actions and improve stock record accuracy while minimising losses.\n, • Support the timely reallocation of stock across channels to maximise product availability and sales potential.\n, • Generate and analyse inventory performance reports, identifying key trends, opportunities, and areas for improvement. Provide actionable insights to support informed decision-making and continuous improvement.\n, • Review and maintain product compliance information within inventory records, ensuring data accuracy and visibility of regulatory and quality requirements. Work collaboratively with relevant teams to support compliance monitoring and inventory integrity.\n, • Monitor inbound, available and returned stock to support high product availability and timely stock updates across systems and sales channels.\n, • Provide guidance and training to internal stakeholders on how to access inventory information, check stock levels and produce or distribute relevant reports.\n, • Create stock risk reports to identify slow-moving, non-moving or at-risk stock, and share analysis with internal stakeholders to support mitigation actions.\n, • Work with the 3PL to investigate discrepancies, reduce stock loss and improve stock control processes.\n\n \n Measures of Success \n\n • Maintain high levels of product and packaging inventory accuracy between systems and physical stock holding through regular reconciliation and timely discrepancy resolution.\n, • Maximise order fulfilment by ensuring product and packaging availability across all channels including proactive monitoring of stock risks, replenishment needs and packaging readiness.\n, • Provide accurate, timely and insightful reporting that is used by internal and external stakeholders to support decision-making, improve visibility and identify opportunities for improvement.\n, • Minimise stock loss through effective stock control, reporting, investigation and collaboration with the 3PL.\n, • Support timely resolution of customs clearance issues for outbound and return shipments.\n, • Reduce resolution time for logistics-related customer claims and delivery issues through proactive monitoring and cross-functional communication.\n, • Ensure all administrative responsibilities are completed accurately within agreed timeframe.\n\n \n Qualifications, Skills and Experience Required \n\n • Previous strong logistics experience in retail, FMCG or similar.\n, • Experience in stock control operations handling multiple SKUs is advantageous.\n, • Experience in coordinating 3PL stock operations.\n, • Advanced knowledge of Microsoft Excel is essential, with strong competency in reporting, data analysis and Microsoft Office applications.\n, • Knowledge of customs clearance procedures is helpful.\n, • Ideally to have experience with Brightpearl, and/or other ERP/WMS systems.\n, • Strong written and verbal communication skills with the ability to work across internal and external stakeholders.\n, • Excellence in working under pressure and delivering on multiple priorities.\n, • Flexibility to travel to our European warehouse.\n, • Italian language is a plus.\n, • Customer service experience is beneficial.\n\n \n \n

Recruitment Consultant – National Distribution \n Full Time | £32,000 per annum plus commission \n Working Hours - 40 hours per week - Core hours: 08:30 – 17:30 \n Additional out-of-hours escalation support required for Nightline operations \n Weekend cover required during peak periods \n \n Keep the Nation Moving with Pertemps - At Pertemps, we don’t just fill jobs we power some of the UK’s biggest distribution networks with exceptional people, operational expertise, and innovative workforce solutions. \n \n We’re now looking for a highly organised, commercially minded, and people-focused Planning & Compliance Consultant to join our National Distribution team at PRDC. This is a fast-paced, high-impact role where no two days are the same. If you thrive on problem-solving, building relationships, and delivering operational excellence, this could be your next career move. \n Why Pertemps? \n \n Pertemps is one of the UK’s largest independently owned recruitment businesses, with over 60 years of success delivering workforce solutions to leading brands across the UK. \n We believe in investing in our people giving you the tools, training, support, and career pathways to succeed. \n \n What you’ll get: \n ✔ Competitive salary + annual commission scheme \n ✔ Clear progression and development opportunities \n ✔ REC qualifications and professional development support \n ✔ A collaborative and supportive team environment \n ✔ The chance to work with nationally recognised logistics operations \n ✔ Exposure to large-scale workforce planning and compliance operations \n \n The Opportunity \n \n You’ll play a pivotal role in ensuring operational delivery across a major national distribution contract and you'll be the vital link between drivers, clients, compliance, and operational teams — ensuring workforce plans are fulfilled, compliance standards are met, and service levels consistently exceed expectations. \n \n This role combines: \n \n Workforce planning \n Driver engagement \n Client relationship management \n Compliance coordination \n Payroll support \n Operational problem-solving \n \n You’ll need to be proactive, resilient, highly organised, and confident communicating with people at all levels. \n \n What You’ll Be Doing \n \n\n • Resource and coordinate weekly driver plans against client forecasts\n, • Monitor driver availability and identify risks to supply\n, • Support fulfilment targets, ensuring exceptional service delivery\n, • Work closely with recruitment teams to address resourcing gaps\n, • Act as the first point of contact for drivers\n, • Manage queries relating to pay, hours, availability, and compliance\n, • Build strong working relationships with both clients and candidates\n, • Support driver welfare, retention, engagement, and performance\n, • Support driver compliance, licence checks, and legal governance\n, • Assist with incident and post-accident processes\n, • Maintain accurate records across internal systems and reporting tools\n, • Ensure all workers remain compliant within Joined Up and Jaama systems\n, • Support weekly payroll processes and hours reconciliation\n, • Liaise with clients to resolve missing hours and payroll issues\n, • Produce reports, dashboards, and management information\n, • Analyse trends and recommend operational improvements\n\n \n What We’re Looking For \n \n ✔ Organised and solutions-focused \n ✔ Commercially aware and customer-driven \n ✔ Calm under pressure in a fast-moving environment \n ✔ Confident managing multiple priorities \n ✔ Passionate about delivering exceptional service \n \n Experience & Skills \n \n\n • Experience within recruitment, logistics, planning, compliance, or customer operations is desirable\n, • Strong relationship-building and communication skills\n, • Ability to manage stakeholders at all levels\n, • Good understanding of operational KPIs and service delivery\n, • Strong attention to detail and administrative accuracy\n, • Proactive mindset with excellent organisational skills\n, • Comfortable working in a fast-paced, operational environment\n\n \n Ready to Take the Next Step? \n If you’re looking for a role where you can make a genuine impact, develop your career, and be part of a high-performing operational team, we’d love to hear from you.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n JD.com is seeking an experienced Technical Product Manager - Supply Chain to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will own and drive the supply chain product strategy for Joybuy's European markets. You will be responsible for the full product lifecycle of supply chain systems that support cross-border e-commerce operations, working at the intersection of logistics, technology, and business to deliver a superior fulfilment experience for millions of European customers. \n \n This is a high-impact, senior IC role. You will define product vision, set the roadmap, and lead cross-functional execution with engineering, operations, business, and local market teams across London and Beijing. \n \n Key Responsibilities \n\n • Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations. Align product priorities with broader business goals and market expansion plans.\n, • Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration. Write clear PRDs, define success metrics, and ensure timely delivery.\n, • Lead product initiatives across one or more of the following domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility.\n, • Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities. Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction.\n, • Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.). Use data to prioritise, measure impact, and drive continuous optimisation.\n, • Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence.\n, • Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g. GPSR), and region-specific customer expectations.\n\n \n Minimum Qualifications \n\n • Bachelor's degree or equivalent practical experience.\n, • 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles.\n, • Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems.\n, • Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale.\n, • Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis.\n, • Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones.\n, • Fluent in English.\n\n \n Preferred Qualifications \n\n • Experience in cross-border e-commerce supply chains, global logistics, or international marketplace fulfilment.\n, • Experience working in or with European logistics ecosystems carriers, 3PLs, last-mile networks.\n, • Experience with supply chain planning, demand forecasting, or inventory optimisation systems.\n, • Experience building platform-level products that serve multiple internal or external stakeholders.\n, • Proven ability to influence without authority and drive alignment across senior leadership.\n, • Experience hiring, mentoring, or informally leading other product managers.\n, • Chinese language ability is strongly preferred for cross-team collaboration with Beijing HQ.\n\n \n What We Offer: \n\n • A dynamic and challenging work environment in a leading global e-commerce company with a fast-growing international business.\n, • The opportunity to work with a diverse international team spanning London and Beijing, making a significant impact on JD.com's global AI strategy.\n, • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.\n, • Exposure to massive-scale data, complex cross-border e-commerce challenges, and real-world AI problems that impact millions of users.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

General Healthcare is a family-owned business established in 1986. We develop, manufacture and distribute a wide range of healthcare, cosmetics and personal care products, supplying customers across the UK and internationally. \n Our direct-to-consumer eCommerce business fulfils thousands of customer orders each year through our own warehouse, supplying customers via our websites and leading online marketplaces. \n \n We're looking for a reliable, organised and motivated Fulfilment & Warehouse Operative to join our small team. This is a hands-on role where you'll play a key part in ensuring customer orders are picked, packed and dispatched accurately while helping maintain the smooth day-to-day running of our warehouse. \n \n The Role \n \n This is a hands-on operational role at the heart of our business, responsible for the safe receipt, organisation, storage, picking and packing of customer orders. Accuracy, organisation and attention to detail are essential, as you'll ensure every order is dispatched correctly and on time. \n Working closely with the Warehouse and eCommerce teams, you'll run the day-to-day fulfilment operation, helping to maintain an efficient warehouse while contributing to high operational standards. \n \n No two days are the same. While around 40% of the role focuses on eCommerce fulfilment, the remainder involves supporting the wider warehouse operation. \n \n eCommerce Fulfilment \n \n\n • Pick, pack and dispatch customer orders accurately and efficiently.\n, • Prepare shipments for Royal Mail and other courier collections.\n, • Process customer returns and exchanges.\n, • Ensure orders are completed within SLA.\n, • Maintain high standards of packing quality and accuracy.\n\n \n Warehouse Operations \n \n\n • Build, organise, and shrink-wrap pallets safely and securely.\n, • Receive, check and put away incoming stock and deliveries; replenish picking locations.\n, • Load and unload shipping containers as required.\n, • Prepare Amazon FBA shipment plans.\n, • Assemble product components and prepare finished goods for sale.\n, • Apply product labels, barcodes and packaging as required.\n, • Carry out stock counts and assist with inventory control and record-keeping.\n, • Maintain a clean, organised and safe warehouse, including layout improvements and general housekeeping.\n, • Support colleagues and other operational tasks during busy periods and seasonal peaks.\n\n \n Essential Skills & Experience \n \n\n • Previous experience in a fulfilment, warehouse, or logistics environment\n, • Comfortable working in an active warehouse environment, including receiving deliveries, moving stock and supporting the day-to-day running of the warehouse.\n, • Excellent attention to detail, with good organisational and time-management skills.\n, • Technically confident and comfortable learning new warehouse and fulfilment systems.\n, • Able to work independently and as part of a small team.\n, • Reliable, punctual and hardworking, with a positive, willing-to-learn attitude.\n, • Physically able to carry out warehouse duties, including lifting and standing for extended periods.\n\n \n Desirable Skills \n \n\n • Experience using Linnworks or similar warehouse/order management software.\n, • Previous eCommerce fulfilment experience.\n, • Experience using barcode scanners and shipping systems.\n, • Basic stock control or inventory experience.\n, • Experience preparing Amazon FBA shipments.\n\n \n What We Offer \n \n\n • Competitive salary.\n, • Company bonus scheme.\n, • Private healthcare (after qualifying period).\n, • Birthday leave.\n, • 28 days holiday including bank holidays (pro rata for part-time employees).\n, • Casual dress.\n, • Free on-site parking.\n, • Full training provided.\n, • Opportunities to develop as the business continues to grow.\n, • Friendly, supportive and welcoming team environment.\n\n \n Why Join Us? This is an exciting opportunity to join a small growing business where every team member makes a real impact. We're proud of our friendly culture and are looking for someone who enjoys being part of a hardworking team, takes pride in their work, and wants to grow with the company.

OPERATIONS MANAGER \n Charlotte Simone · London (On-site) · Full time · Competitve Salary, dependent on experience \n \n ABOUT CHARLOTTE SIMONE \n Charlotte Simone is a direct-to-consumer fashion brand built around a Drop model. With just three Drops a year, the brand designs seasonless styles made to last a lifetime. \n \n THE ROLE \n We are looking for an Operations Manager to run the day-to-day operational engine of Charlotte Simone: production, fulfilment, stock, suppliers, customer service, and the moving parts that make each Drop land. You will work closely with our senior leadership in a small, founder-led team. \n \n We are a small team, and this is a hands-on role in the fullest sense. One day you might be chasing a factory delivery or untangling a shipping issue, the next you might be in the warehouse getting a Drop out the door. We need someone who enjoys owning the detail and making things run. \n \n This is a brilliant role for someone with solid operations experience in a D2C or ecommerce brand who wants real breadth and responsibility early, with room to grow as the business does. \n \n KEY RESPONSIBILITIES \n Operations & Fulfilment \n\n • Run logistics and order fulfilment day-to-day, keeping delivery standards high.\n, • Manage stock control, supplier coordination, and warehousing, including global shipping.\n, • Coordinate Drop launches operationally: stock readiness, dispatch, and post-launch resolution.\n, • Track factory timelines and flag risks to cost and schedule early.\n\n Customer & Admin \n\n • Run customer service and enquiries alongside the wider team, maintaining brand tone and response standards.\n, • Handle day-to-day operational admin and supplier invoicing, liaising with our accountants.\n\n Process & Support \n\n • Improve internal processes and bring structure to a fast-moving environment.\n, • Support digital advertising operations, including tracking and reporting on performance.\n, • Help onboard and coordinate interns and junior team members.\n\n \n WHAT WE'RE LOOKING FOR \n\n • 5+ years of operations experience, ideally in a D2C, ecommerce, or fashion brand.\n, • Organised, reliable, and calm under pressure, with strong attention to detail.\n, • Hands-on by instinct, with no task too small, especially around a Drop.\n, • Comfortable with ecommerce platforms and social-first retail (we are not a traditional wholesale business).\n, • A clear communicator with suppliers, customers, and a small, close-knit team.\n, • Low ego, discreet, and happy working directly with a Founder.\n\n \n LOCATION & TERMS \n London, office based, full time. Competitive salary, dependent on experience.

Chief Operating Officer \n Charlotte Simone · London (On-site) · Full time \n \n ABOUT CHARLOTTE SIMONE \n Charlotte Simone is a direct-to-consumer fashion brand built around a Drop model. With just three Drops a year, the brand designs seasonless styles made to last a lifetime. \n \n THE ROLE \n We are looking for a Chief Operating Officer to run the day-to-day operations and commercial strategy of Charlotte Simone, reporting directly to the Founder and CEO. You will own everything from manufacturing and supply chain through to the P&L, translating Charlotte's creative vision into operational and commercial reality. \n \n We are a very small team, and this is a genuinely hands-on role. One day you might be negotiating with a factory or reviewing the P&L, the next you might be in the warehouse making sure a Drop gets out the door. There is no layer of people between you and the work, and we need someone who finds that energising rather than beneath them. \n \n This is a genuine number-two seat in a founder-led brand, with real ownership and real breadth. We are open to both experienced COOs and exceptional senior operators ready to step up into their first COO role. What matters is the ability to run and grow a business, not just administer one. \n \n KEY RESPONSIBILITIES \n Operations, Supply Chain & Fulfilment \n\n • Own logistics and order fulfilment end to end.\n, • Manage factory timelines, fabric procurement, and the cost framework to protect margins.\n, • Oversee stock control, supplier coordination, and distribution, including warehousing, global shipping, and demand planning.\n, • Lead Drop launches operationally, coordinating stock, dispatch, and customer satisfaction.\n\n Commercial & Finance \n\n • Own the P&L, managing revenue, gross margins, and operating expenses to ensure sustainability and profitability.\n, • Oversee financial administration and supplier invoicing, working with our external accountants.\n\n Growth & Strategy \n\n • Develop and implement long-term business strategies to support continued growth and market expansion.\n, • Oversee digital advertising performance, ensuring spend is optimised and results are tracked and reported.\n, • Build internal processes and efficiencies that let the brand scale.\n\n Customer & Brand \n\n • Oversee customer service standards, working alongside the wider team to maintain brand tone and response quality.\n\n Team & People \n\n • Lead and develop the junior members of the team, building the structure and culture for them to thrive.\n, • Own intern recruitment and development.\n\n \n WHAT WE'RE LOOKING FOR \n\n • An entrepreneurial operator with a genuine passion to help build and grow a business.\n, • Genuinely hands-on, with no task too small; as comfortable in the warehouse during a Drop as in a P&L review.\n, • Strong commercial and strategic leadership, with a track record of driving growth and profitability.\n, • Deep understanding of digital operations, logistics, customer experience, and organisational development.\n, • Experience in a small or founder-led fashion, D2C, or ecommerce brand strongly preferred.\n, • Confident with Instagram and social-first retail operations, rather than traditional wholesale or retail.\n, • Experience leading and developing people.\n, • Discreet, reliable, and low ego, comfortable working closely with a small team and Founder.\n, • Excellent communicator across team, customers, and suppliers.\n, • Organisational agility, with the ability to bring structure to a fast-moving environment.\n\n \n REPORTING LINE \n Reports directly to Charlotte, Founder and CEO. \n \n LOCATION & TERMS \n London, office based, full time. Salary and start date are candidate dependent.

🥤 Supply Chain & Operations Manager 🥤 Challenger Drinks Brand 📍 London/hybrid 2-3 days in the office 💸 Salary up to £55k + 10% bonus Ignite is thrilled to partner with a fast-growing drinks challenger brand that are shaking up the drinks industry, selling across D2C and retail in the UK & US. This is a fantastic opportunity to join an ambitious business at a pivotal stage of growth, taking ownership of the operational engine that keeps the business moving. This is a highly visible role where you'll work closely with the founders, driving end-to-end supply chain operations across production, inventory, warehousing and customer fulfilment. You'll play a key role in ensuring products reach customers efficiently, margins are protected, and operational processes continue to scale alongside the business. What skills you need to be considered: ⭐️ Proven experience within supply chain, operations, production planning or logistics management ⭐️ Experience managing external partners including manufacturers, suppliers, warehouses and 3PL providers ⭐️ Strong commercial awareness with an understanding of margin, costs and inventory management ⭐️ Advanced Excel skills and experience working with ERP or inventory management systems ⭐️ Ability to turn complex operational data into clear business recommendations ⭐️ Comfortable working in a growing, entrepreneurial environment with high levels of ownership In return for everything you can bring, the business can offer you: ⭐️ Competitive salary up to £55,000 plus bonus ⭐ 10% bonus with the opportunity to earn more if you hit your stretch target ⭐️ Hybrid working model with 2-3 days per week in the office ⭐️ 24 days holiday plus your birthday off, alongside bank holidays ⭐️ Pension contribution ⭐️ Laptop and equipment provided ⭐️ The opportunity to make a tangible impact within a scaling business ⭐️ Direct exposure to founders and decision-making across the company What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office including presenting a task Third Stage: Meet the founders 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

Shift pattern: 4 days per week (Mon- Fri rota), 8am- 6pm We are excited to be working a fast-growing international consumer brand with a strong presence across e-commerce, retail and wholesale channels. Operating from a highly automated and well-structured distribution centre, the business is experiencing continued year-on-year growth and is investing in its warehouse leadership team to support increasing operational volumes and maintain exceptional service standards across global markets. We are looking for experienced Warehouse Team Leaders to lead either inbound quality operations or outbound fulfilment activities within a busy, KPI-driven distribution environment. This is a hands-on leadership role focused equally on operational performance and people management, ensuring teams are engaged, developed and consistently delivering against safety, quality and productivity targets. Key responsibilities: • Lead, coach and develop a team of up to 10 warehouse associates, creating a positive, high-performing and accountable team culture, • Plan and deploy labour resources effectively to meet daily operational priorities, service levels and customer requirements, • Monitor and drive performance against KPIs relating to productivity, quality, accuracy, throughput and operational efficiency, • Ensure high standards of health & safety, compliance, stock integrity and operational excellence are maintained at all times, • Support continuous improvement initiatives, identifying opportunities to enhance processes, workflows and ways of working, • Work collaboratively with operational leaders and cross-functional stakeholders to resolve issues and deliver business objectives What makes a successful candidate: • Proven experience leading teams within a fast-paced warehouse, logistics, fulfilment or distribution environment, • Experience working in a KPI-driven operation, using data and performance metrics to drive results and accountability, • Excellent communication skills, with the confidence to influence and build relationships across all levels of the business, • A proactive, organised and continuous improvement mindset, with the ability to adapt to changing operational demands and identify opportunities for process enhancement, • Strong understanding of warehouse operations, inventory control, quality standards and health & safety best practice The company is unfortunately not able to sponsor, candidates must have full permanent right to work in the UK. Sounds like the right role for you? Apply now! Due to the high volume of applicants, if you do not hear back within 14 working days of submitting, please assume you have not been selected.

Talentmark are recruiting for a Marketing Director to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 6 months initially. This role is fully remote but tied to the London office so may require occasonal trip to site. Company: Our client offers research services and technology solutions in the life sciences industry. With just under 100,000 employees, the company has operations in over 90 countries worldwide. Their ambition is to help accelerate healthcare innovation through the intelligent use of data, advanced analytics and artificial intelligence, enabling better decision-making across the product development lifecycle. Salary: Up to £74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop and implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars.Your Background: Hold a degree in Business, Commerce, Economics or a related discipline, or have equivalent working experience. Working experience leading an on-line store or e-commerce programme, preferably in healthcare or pharma. Experience in catalogue management, product listing optimisation and taxonomy governance. Strong commercial acumen with experience in pricing, promotions and margin management. Demonstrable project management experience and ability to manage multiple priorities.Apply: For more information, or to apply for this Marketing Director position please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

Logistics & Fulfilment Manager — Contract to Permanent Fable England · London (hybrid) · Immediate start Fable England is a British premium lifestyle brand — jewellery, bags and scarves — sold through our own ecommerce site, international marketplaces and wholesale in the UK and US. We're growing quickly across several channels. That growth brings the usual growing pains, and we're looking for an experienced pair of hands to bring structure and commercial rigour to our fulfilment operation as we scale — working alongside our existing operations lead. The role You'll own the commercial and analytical side of fulfilment: our 3PL and carrier relationships, cost management, service performance and reporting. In practice that means making sure orders reach customers quickly, accurately and at a sensible cost — across DTC, marketplace and wholesale, in the UK, EU and US. Key responsibilities • Own the 3PL relationship: performance management, SLAs and commercial terms, • Manage carrier relationships and negotiate rates across UK, EU and US, • Build clear reporting on cost per order, dispatch and delivery performance, accuracy and returns, • Drive service quality — delivery speed, order accuracy, returns experience — as a genuine differentiator for a premium brand, • Improve cost to serve without compromising the customer experience, • Plan and stress-test capacity for peak trading, • Oversee stock accuracy and allocation across channels, • Meet marketplace and wholesale compliance requirements (routing, labelling, packaging, delivery windows) About you • Proven experience managing 3PL and carrier relationships for an ecommerce or multichannel business, • Strong commercial and analytical skills — comfortable building cost models and negotiating contracts, • A track record of improving both service performance and cost to serve, • International shipping experience (UK, EU, US), including customs and duties, • Hands-on and pragmatic, comfortable building things that don't yet exist Nice to have: retail or fashion/accessories background; marketplace channel experience; Shopify and WMS familiarity; peak season planning. Details • Contract to permanent — initial 3–6 month contract, permanent by mutual agreement, • Day rate during contract, salary on conversion — competitive, depending on experience, • hybrid, with regular visits to our 3PL, • Start as soon as possible To apply Send your CV and a short note covering a cost or service problem you've solved — what you changed and what it delivered — plus your availability.

The Head of Out-of-Home (OOH) Network is responsible for defining and executing JDL's European Out-of-Home strategy, covering Pick-Up Drop-Off (PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership • Develop and execute the European OOH strategy across all markets., • Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings., • Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network • Own the European PUDO strategy and roadmap., • Develop strategic partnerships with retail and PUDO network providers., • Define and continuously improve PUDO fulfilment, in-store, and delivery SOPs., • Own the business requirements and feature roadmap for the PUDO fulfilment platform, working closely with Product and IT teams to deliver new functionality. Locker Network • Define the European locker strategy, ensuring alignment with the overall OOH vision., • Develop strategic partnerships with external locker networks to expand customer access and create commercial opportunities., • Define locker fulfilment SOPs and operational standards., • Lead the development and evaluation of JDL's own locker network and technology pilot to assess future expansion opportunities. Leadership & Governance • Lead the central European OOH team and manage country Team Leads responsible for network expansion., • Guide local teams in developing partnerships while ensuring execution follows the central strategy and operational standards., • Monitor country performance, identify structural issues, and drive continuous operational improvements across the network. Cross-functional Collaboration • Work closely with Commercial, Operations, Product, IT, Procurement, Legal, and Customer Service teams to successfully implement OOH initiatives., • Lead cross-functional projects and ensure successful delivery of strategic priorities across Europe.

Territory Sales Manager (North London) Field-based, North London Territory covering North London Home-based role with regular travel across the territory and occasional attendance at sales meetings, training sessions, and other business-related events as required. Hours / Terms 37.5 hours per week Flexibility required to meet customer and business needs Salary: £43,473 Company car providedJob Purpose To grow profitable sales across the allocated territory by winning new business and developing existing customer relationships within the food, food ingredients, bakery, and food manufacturing sectors. The successful candidate will manage the full commercial cycle from prospecting through to order fulfilment and payment, driving revenue growth, identifying new opportunities, protecting margins, and delivering exceptional customer service. Key Responsibilities Developing New Business Build and maintain a comprehensive understanding of all potential business opportunities across the territory. Identify key decision-makers within target organisations and establish strong relationships. Develop and maintain a focused pipeline of prospects, progressing opportunities through to conversion. Keep CRM and prospect databases updated with accurate market intelligence. React quickly to new opportunities and ensure a proactive approach to business development. Deliver agreed sales, margin, and new account targets. Growing Existing Accounts Develop and implement promotional activities to increase customer spend. Organise and distribute promotional materials to customers. Identify opportunities to introduce additional products and services into existing accounts. Monitor customer performance and take action to address declines in activity or spend. Expand customer relationships and maximise account potential. Territory Sales Management Plan customer visits effectively, ensuring clear objectives are established before each meeting. Build strong relationships with key decision-makers. Sell consultatively, focusing on customer benefits and business value. Negotiate commercial agreements that achieve mutually beneficial outcomes. Maintain efficient territory coverage and travel planning. Keep accurate records of customer interactions, opportunities, forecasts, and pipeline activity. Provide regular updates on territory performance. Managing Payments and Credit Take responsibility for customer accounts operating within agreed credit terms. Address overdue accounts promptly and professionally. Support initiatives that improve payment methods and cash collection. Work closely with internal teams regarding payment and credit control matters. Minimise aged debt and protect profitability. Order and Delivery Management Manage the customer journey from order placement through to delivery and payment. Liaise with relevant operational teams regarding orders and deliveries. Maintain a strong understanding of customer ordering patterns and requirements. Ensure consistently high standards of customer service. Complaint Resolution Respond quickly and effectively to customer complaints and issues. Coordinate with relevant departments to investigate and resolve concerns. Maintain regular communication with customers throughout the resolution process. Commercial Acumen Understand the relationship between volume, pricing, and profitability. Identify opportunities to improve margins through product mix and commercial efficiency. Monitor market conditions and industry developments. Support pricing discussions with confidence and commercial awareness. Operate within agreed pricing and commercial frameworks. Product Knowledge Develop strong product knowledge, including applications, specifications, and benefits. Maintain awareness of competitor products and market positioning. Work with technical colleagues to support customer enquiries and product performance discussions. Team Collaboration Work collaboratively with colleagues across sales, operations, transport, technical, and support functions. Share market intelligence and customer insights with the wider team. Contribute positively to overall business growth objectives. Additional Responsibilities Represent the business professionally at all times. Maintain a full UK driving licence. Organise working patterns and travel schedules to meet territory requirements. Attend meetings, training, and development activities as required. Undertake additional duties appropriate to the level of the role. Person Specification Essential Experience Proven field sales experience managing a defined territory or account base. Demonstrable success in winning new business and growing revenue. Experience negotiating prices and commercial terms with business customers. Track record of delivering price increases and protecting margins. Experience managing customer accounts within agreed credit terms. Knowledge Strong commercial understanding of sales, pricing, margin, and profitability. Proficient in Microsoft Office applications, including Excel. Experience using CRM systems or customer databases. Skills & Attributes Highly self-motivated with a strong new business mentality. Excellent relationship-building and consultative sales skills. Strong planning, organisation, and territory management capabilities. Comfortable handling challenging commercial discussions. Able to work independently and manage priorities effectively. Accurate and dependable in maintaining records and reporting. Other Full UK driving licence. Willingness to travel extensively across the Midlands, Wales, and South West England. Based in the Midlands, or able to relocate to support effective territory coverage. Desirable Experience Experience within flour milling, bakery, food ingredients, food manufacturing, or related sectors. Experience selling to wholesalers, distributors, manufacturers, or independent businesses. Experience developing promotions and customer marketing initiatives. Experience introducing specialist or bespoke products into existing accounts. Knowledge Understanding of commodity markets and cost drivers. Knowledge of food ingredients, specifications, and product applications. Awareness of competitor products and market trends. Existing contacts within the Midlands, Wales, or Southwest England markets. Skills Ability to discuss technical product performance and applications with customers. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Job Title: Import/Export Coordinator Contract: 6 months Location: Remote £: 14.96 p/h SRG are working with a multinational consumer goods and personal care company who are seeking an Import/Export Coordinator to join their team. Role Purpose Own the full operational relationship with the customer from purchase order intake through export fulfilment and post-delivery follow-up. This includes validating and processing orders in SAP, coordinating with logistics partners, resolving documentation or data issues, and ensuring goods ship on time and in full. The role requires close coordination across Supply Chain, Master Data, Pricing, Maersk, and the customer. Core Responsibilities Customer Relationship & Communication Act as the primary operational contact for the customer Manage PO amendments (quantities, SKUs, loading dates) Communicate shipment plans, availability, and export details Support trials and new product introductions Coordinate dispute resolution and damaged goods claims Order Processing & Validation Receive and validate customer POs Manage obsolete or substituted SKUs Ensure Master Data extensions are completed for order creation Confirm amended POs are final before processing Sales Order Creation (SAP) Create and maintain Sales Orders through OpenText Apply pricing, batch, and Incoterm data Add batch and Incoterm info post-OpenText processing Process FOC orders and arrange shipments Clear stuck OpenText transactions Route correctly (Maersk, non-Maersk, LCL, DG) Export & Logistics Handover Align with Planning Team if the stock will be available on requested loading dates before you handover to Maersk team. Handover SOs to Maersk for booking once complete Release blocked orders and check stock readiness Plan pallets, containers, and packaging Organise export packaging (e.g., Israel outer cartons) Identify DG orders for special handling Archive POs and documentation in correct files Post-Shipment Raise and follow through dispute cases (credit/debit pricing) Investigate damaged goods issues with customer and logistics Reporting & Daily & Weekly Operations Daily SQ01 and ST report to customer Daily DN checks DN Holding Stock report; delete DNs >7 days KCP report for Tier 3 Meeting (backup) Weekly call with Israel Weekly call with Maersk Attend project/trial calls as required Process & System Improvements & Projects Support operational projects (e.g., Israel EDI) Close identified process gaps (duplicated POs, missing visibility, workflow defects) Improve workflows and documentation Support SLI review and updates Participate in training and tooling improvements Take ownership of ad-hoc operational projects ( e.g., air shipments, special export requests, urgent routed shipments) as assigned by management. OpenText Issues Training & Cross-Support HS Code mailbox (Mondays) + vendor liaison SAP workflow monitoring Train new internal team members Train customer-side operational teams (Israel) Support SCD issue resolution Provide holiday cover for team absence Systems & Tools SAP (essential) OpenText - Validation Tool Maersk booking systems Excel (required) Word / PowerPoint (preferred) Profile & Competencies Covering both imports AND exports; needs to have strong experience with both Comfortable owning customer operational relationship Strong in detail, accuracy, and documentation Able to handle complexity and multiple orders concurrently Communicates clearly across customers, logistics, and internal teams Works independently once trained * Deadline-driven and organisedGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Exciting opportunity to work in a museum in central London, must be able to travel to South Kensington. You must be available to start ASAP for 6 months, with a review of being extended. Hours 07.45 to 16.00 you will be working 5 out of 7 days including weekends. First Day Only 09.00 1 full weekend in 4 with two days' rest before the weekend and one rota'd day off after the weekend Breaks - 15 Mins Morning Tea - 1 hour Lunch Break (unpaid) Pay: £14.80 Main Responsibilities Assist the Warehouse Manager, Assistant Warehouse Managers and warehouse colleagues with all aspects of warehouse stock control. Keep a well-organized and well-maintained warehouse operation at all times. Producing Ecommerce web orders using the Magento/Shiptheory online fulfilment system, picking and packing goods for web orders to be despatched by two separate carriers. Communicate internally and externally with customers, suppliers and NHM stakeholders in a professional manner at all times whether by phone or e-mail, reflecting Museum values and customer service standards. Work within the other 3 core warehouse teams as required by the business needs: Goods In: Process delivery bookings, stock receipts, customer returns, shop returns, Pricing Goods and damages. Stock Management: Replenish warehouse, pick orders for shops, online customers and wholesale. Goods Out: Pick, check and pack all outgoing orders for Museum Stores and wholesale orders, and process through the Stock Management System. Complete bi-annual and weekly rolling stocktakes, and any subsequent recounts as defined by the Central Team. Ensure all counts are signed off by the Warehouse Manager and or Assistant Warehouse Managers Report instances of inventory variance to Warehouse Manager and or Assistant Warehouse Managers. Comply with the Museum's Health and Safety and Fire Safety policies and procedures and with the HASAW act at all times. Report any health and safety or facilities concerns to the Warehouse Manager and or Assistant Warehouse Managers in a timely fashion. Assist in the opening and closing of exhibition shops by delivering goods in a timely fashion and checking off returns when site is closed. Process write-offs and customer returns. For Museum Stores and Web Customer Orders. PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 20 Kilo's. Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception, and ability to adjust focus. If you would like to be considered for this role, please apply immediately as we are looking to shortlist this week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are looking for a detail-oriented and proactive Operations Associate to support the day-to-day operations of our merchandising, eCommerce, wholesale, and supply chain functions for the UK and Europe (UK/EU) business, while providing operational support for North America as needed. This role is ideal for someone who is organised, keen to learn, and interested in building a career in retail merchandising, eCommerce, and commercial operations. Reporting into the Merchandising Manager and working closely with cross-functional teams across multiple regions, you will help ensure accurate product information, inventory coordination, order fulfilment, and merchandise planning to support the smooth execution of our commercial operations. Key Responsibilities Merchandising Support • Assist the merchandising manager with product assortment planning and seasonal launches., • Monitor inventory levels and assist with stock replenishment planning., • Prepare merchandising reports on sales performance, stock availability, sell-through, and product performance., • Support markdown, promotional, and pricing activities., • Coordinate with operations, and eCommerce teams to ensure timely product launches., • Assist in analysing sales trends and competitor analysis to support trading decisions., • Monitor stock transfers and inventory allocation across warehouses, and online channels. eCommerce Administration • Support the daily operations of eCommerce platforms and online marketplaces., • Assist with product listings, content updates, pricing, and promotional campaigns., • Generate regular reports on online sales and operational performance. Wholesale & Marketplace Operations • Process wholesale purchase orders accurately and efficiently., • Coordinate order confirmations, shipment schedules, and delivery updates with customers and internal stakeholders., • Maintain accurate wholesale customer records and documentation., • Work closely with warehouse teams to organise B2B order processing., • Assist in promptly resolving order discrepancies and customer inquiries., • Support with wholesale customer service across invoicing, communications and liaising with HQ in Singapore., • Manage style assortment and product details for marketplaces, • Track and analyse marketplace sales performance and style assortment on weekly basis, providing action suggestions. Requirements • Strong analytical, organisational, and problem-solving skills., • Excellent attention to detail and accuracy., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Comfortable learning ERP, OMS, WMS, SAP, merchandising, and eCommerce systems., • Good communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced retail environment., • Positive attitude, willingness to learn, and a collaborative mindset. Preferred Qualifications • Experience in retail, merchandising, eCommerce, logistics, or supply chain., • Basic understanding of merchandise planning, inventory management, and retail operations., • Familiarity with retail systems and online marketplaces is an advantage. What You'll Gain • Exposure to merchandising, eCommerce, wholesale, and supply chain operations within a global fashion retail business., • Practical experience in merchandise planning, inventory management, digital commerce, and logistics coordination., • Opportunities to develop analytical, commercial, and operational skills., • Cross-functional collaboration with merchandising, buying, planning, marketing, customer service, and logistics teams.

I’m partnering with a fast-growing e-commerce and D2C consumer brand looking to appoint an energetic, commercially minded and highly hands-on E-Commerce & Operations Manager. This is a genuinely varied role sitting at the intersection of e-commerce, content, marketplace management and physical operations. You’ll take ownership of the brand’s digital storefronts and social channels while also ensuring the day-to-day warehouse and fulfilment operation runs efficiently. It would suit someone who enjoys working in an entrepreneurial environment where there is plenty of autonomy, pace and variety. You may spend one part of your day optimising TikTok Shop listings and analysing competitor pricing, another planning social content, and another making sure orders, returns and stock are being managed effectively. This is very much a role for someone who likes to get involved, take ownership and make things happen. Key Responsibilities E-Commerce & Marketplace Management You’ll take day-to-day ownership of the brand’s online marketplace presence, with a particular focus on TikTok Shop and the company website. Responsibilities will include: • Creating and optimising high-converting product listings across TikTok Shop and Magento., • Managing product titles, descriptions, imagery, tags, pricing and promotional information., • Regularly reviewing product and listing performance to identify opportunities to improve conversion., • Monitoring competitor pricing, promotions and marketplace activity., • Identifying underperforming products and making recommendations around pricing, creative, positioning and content., • Updating promotional banners, flash sales, discount codes and marketplace campaigns., • Ensuring product information remains accurate and commercially optimised across all channels. Creative, AI & Product Content You'll also play an important role in improving how products are presented online. This will include: • Using modern AI and creative tools to develop high-quality product imagery and marketplace assets., • Creating and editing lifestyle imagery, product graphics, infographics and hero assets., • Using platforms such as Canva, Photoshop, Midjourney or equivalent AI creative tools., • Ensuring creative output remains consistent with the brand's identity and commercially focused., • Testing different creative approaches to improve engagement and conversion. Social Media & Content You'll help drive the brand's organic social presence, predominantly across Instagram and TikTok. Responsibilities will include: • Managing the day-to-day organic social channels., • Building structured content calendars around product launches, campaigns and key brand moments., • Developing engaging social-first content across photography, video, UGC and short-form formats., • Monitoring social trends, platform developments and cultural moments to identify opportunities for reactive content., • Supporting the creative direction of photography and video shoots., • Working with creators, photographers, videographers and other partners where required., • Developing product, lifestyle and behind-the-scenes content., • Building and engaging the brand's online community., • Monitoring engagement, reach, follower growth and other key social metrics., • Using performance data to continuously improve the content strategy. Warehouse & Fulfilment Operations Alongside the digital side of the role, you'll also take ownership of ensuring the physical operation runs efficiently. Order Fulfilment • Oversee the daily picking, packing and dispatch of customer orders., • Manage the warehouse team to ensure orders are processed accurately and within delivery cut-off times., • Identify and resolve fulfilment issues quickly., • Maintain high standards of accuracy across order processing. Returns • Oversee incoming customer returns., • Ensure items are inspected and correctly recorded., • Manage refunds, replacements, restocking and write-offs., • Identify recurring return issues that may indicate wider product or customer experience problems. Inventory Management • Conduct regular stock checks., • Maintain accurate inventory records., • Identify stock discrepancies early., • Flag potential stockouts or inventory issues to the wider business., • Ensure stock is stored and organised efficiently. Warehouse Standards You'll also be responsible for maintaining a safe, organised and efficient warehouse environment. This includes: • Ensuring packing stations and storage areas remain organised., • Maintaining high standards of cleanliness., • Ensuring products and stock are stored correctly., • Supporting the team with physical fulfilment activity when required. This is a hands-on role, so you'll need to be comfortable spending part of your working day on your feet, packing orders, moving boxes and organising stock. About You We're looking for someone with a rare combination of digital capability, commercial awareness and operational common sense. You'll ideally bring: • Previous hands-on experience managing TikTok Shop, which is essential., • E-commerce or marketplace management experience within a consumer, fashion, lifestyle, beauty or D2C environment., • Experience creating, managing and optimising online product listings., • Strong understanding of how product imagery, pricing, content and promotions influence conversion., • Experience using creative tools such as Canva, Photoshop or AI image-generation platforms., • Experience managing or contributing to organic Instagram and TikTok channels., • Strong understanding of social-first content, short-form video and platform trends., • A good visual eye and understanding of premium consumer content., • Commercial confidence when reviewing competitors, pricing and product performance., • Strong attention to detail across orders, inventory and digital product information., • Confidence interpreting performance data and using it to improve activity., • A highly organised and proactive working style., • The ability to work independently and take ownership without being micromanaged., • A willingness to get involved across both the digital and physical sides of the business. Experience within fashion, lifestyle, beauty or another fast-paced D2C consumer brand would be particularly relevant. Why Join? This is a great opportunity to join a growing entrepreneurial business where you'll have genuine influence over how the e-commerce operation develops. You'll benefit from: • A competitive salary., • Performance-related bonus potential., • Employee discount across the brand's products., • Exposure to multiple areas of a rapidly scaling e-commerce business., • Significant autonomy and responsibility., • The opportunity to progress as the company continues to grow. If you have the relevant experience and would be interested in discussing the opportunity further, please send your current CV to jpascoe@vmagroup.com. Due to the anticipated volume of applications, I'm unfortunately unable to respond individually to every applicant. Candidates whose experience most closely matches the requirements will be contacted directly.

Vice President, Product Engineering Location: Nine Elms, LondonWorking Pattern: Full-time, five days per week on-siteThe RoleZapp is looking for an exceptional product-minded engineering leader to shape and deliver the next generation of our platform.As VP of Product Engineering, you will own how Zapp turns customer, operational, and commercial opportunities into high-quality products. You will work closely with the Founder and Executive Team to set priorities, shape solutions, and lead teams from idea through to launch and iteration.This is not a role focused solely on managing an engineering organisation. We are looking for a hands-on leader who can move comfortably between product strategy, technical architecture, team leadership, and execution. You will be expected to get close to our customers and operations, challenge assumptions, make thoughtful trade-offs, and create the momentum required to ship valuable products quickly.Alongside delivering products, you will build and scale a high-performing engineering function with strong standards for quality, reliability, pace, and ownership.About ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to reinvent the multi-trillion-dollar convenience retail market through best-in-class, customer-centric technology and fulfilment.Zapp partners with some of the world’s leading brands to offer an exclusive, hand-picked range of products, available 24/7 and delivered in minutesWhat You’ll OwnProduct and Technology DirectionDefine Zapp’s product and technology direction in partnership with the Founder and Executive Team.Translate business priorities, customer needs, operational challenges, and data into a focused product and engineering roadmap.Identify the highest-value problems to solve and make clear trade-offs between speed, scope, quality, and technical investment.Ensure our architecture and technology choices support both near-term delivery and Zapp’s long-term ambitions.Product deliveryTake accountability for turning ideas into products that are launched, adopted, measured, and continuously improved.Lead teams through discovery, solution design, development, launch, and iteration.Create a strong, repeatable delivery rhythm while remaining pragmatic and responsive to changing business needs.Remove obstacles, accelerate decision-making, and ensure important initiatives reach customers and operations.Define success through customer, commercial, and operational outcomes—not simply features shipped.Engineering LeadershipLead, develop, and scale a multidisciplinary engineering organisation.Establish clear ownership, high standards, and a culture of pace, simplicity, craftsmanship, and accountability.Stay close enough to the technology to challenge architectural decisions, guide teams through difficult problems, and make sound technical trade-offs.Build reliable, secure, and scalable systems that protect the customer experience as Zapp grows.Attract, retain, and develop exceptional engineering talent.AI, data, and automationMake AI and automation practical capabilities across Zapp, applying them where they can materially improve the customer experience, operational performance, or employee productivity.Use modern AI-assisted engineering practices to improve development speed, code quality, and team effectiveness.Partner closely with Data Science and Analytics to strengthen personalisation, forecasting, decision-making, and predictive operations.Evaluate emerging technologies with commercial judgment, separating meaningful opportunities from hype.Cross-functional leadershipOperate as a close partner to commercial, operations, data, finance, and other business leaders.Build a deep understanding of Zapp’s customers, fulfilment operations, economics, and strategic priorities.Communicate priorities, decisions, progress, and risks clearly to technical and non-technical stakeholders.Bring an owner’s mentality: identify opportunities, take responsibility, and drive work through to measurable results.What We’re Looking ForSignificant software engineering experience, including experience leading engineering teams at VP, Head of Engineering, Engineering Director, or equivalent level.A strong record of personally driving meaningful digital products from opportunity or idea through to launch and iteration.Evidence of building products that delivered measurable customer, commercial, or operational impact.Deep technical judgment and the credibility to engage with engineers on architecture, reliability, security, and development practices.Strong product instincts, including the ability to understand users, frame ambiguous problems, prioritise effectively, and make pragmatic trade-offs.Experience building and developing high-performing, multidisciplinary engineering teams.Experience operating complex, high-availability production systems; experience in consumer technology, marketplaces, logistics, retail, or similarly operational environments would be valuable.The ability to combine long-term thinking with urgency and hands-on execution.Excellent communication and the confidence to work directly with founders, executives, partners, and teams across the business.High intellectual curiosity, low ego, and a strong sense of ownership.A degree in Computer Science, Engineering, or a related field—or equivalent professional experience.Why Zapp?This is a genuinely differentiated leadership opportunity: direct access to Zapp’s Founder and Executive Team, ownership of a technology organisation at the centre of the business, and the mandate to shape and ship products with visible customer and commercial impact.Your work will be consequential, fast-moving, and experienced directly by our customers and operational teams. For the right person, this is a rare opportunity to combine product creation, technical leadership, and company-building in one role.BenefitsA genuinely differentiated career opportunity: direct access to the Founder and Senior Leadership Team of one of London's most ambitious startups, combined with full ownership of the engineering organisation that sits at the core of the business. Your work will be visible, consequential, and fast-moving. For the right person, this is the fastest way to combine strategic thinking with real technical leadership in a high-growth environment.Of course we also offer:Competitive salary & equity package.Private Health Insurance (Bupa)Zapp Credit for testing the Zapp service and experienceExtended sick pay and maternity/paternity leave pay.25 days annual leave, excluding UK Bank HolidaysHealthy lunch provided 4 days of a week at HQIf you are a hands-on leader who thrives on building high-performing teams and delivering exceptional technology at scale, we encourage you to apply!

Join to apply for the Strategic Enterprise Account Executive role at Gong. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply! As a part of Gong’s sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company's growth while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can’t wait to meet you! • Manage enterprise strategic prospects from lead to close., • Provide an exceptional customer experience., • Provide timely and accurate forecasts while managing a pipeline., • Represent the voice of the customer to cross-functional partners in efforts to drive continuous improvement., • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects., • Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company size., • Exceed Quota, • 7+ years of selling SaaS and enterprise software across multiple industries across EMEA to Strategic Enterprise prospects and customers, • Excellent verbal and written communication skills with professional fluency in English., • Creative, resourceful, detail-oriented, and well-organised., • A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment., • A self-starter who thrives in a fast-paced, high-growth startup environment, • Possess and are driven by a hunting mindset, • Passionate about providing exceptional customer experiences, • Creative, resourceful, detail-oriented, and well-organized, • Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment), • Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close, • A team player with high integrity and grit, • We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs., • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle., • Mental Health benefits with covered therapy and coaching., • Education & learning stipend for personal growth and development., • Flexible vacation time to promote a healthy work-life blend., • Paid parental leave to support you and your family., • Company-wide recharge days each quarter. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. To review Gong’s privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. Location: London, England, United Kingdom #J-18808-Ljbffr

Group Architect (eCommerce) London Hybrid 2 days per week onsite Permanent Competitive Salary + Excellent Benefits ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce. This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. As Group Architect (eCommerce), you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you'll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy. You’ll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives. • Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain., • Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms., • Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes., • Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation., • Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles., • Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms., • Provide architectural governance through design reviews, design authority and architecture decision processes., • Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth., • Champion architecture excellence, innovation and continuous improvement across the wider technology community. We're looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes. You’ll ideally have: • 10+ years' experience in Enterprise, Group, Domain or Solution Architecture within complex organisations., • A strong background in eCommerce or cross-channel environments., • Experience defining enterprise architecture strategies, target operating models and technology roadmaps., • Strong understanding of customer-facing platforms including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys., • Knowledge of modern cloud technologies, SaaS platforms and enterprise architecture principles., • Experience translating business strategy into practical architecture guidance and technology decisions., • A good understanding of integration architecture, APIs, event-driven systems and customer data platforms., • Strong appreciation of security, resilience, privacy and governance within customer-facing technology., • Experience using architecture frameworks such as TOGAF, along with modelling techniques including C4, UML or ArchiMate., • Exceptional communication skills with the ability to influence senior business and technology stakeholders., • Previous experience leading, mentoring or managing Solution Architects. This is an outstanding opportunity to join a forward-thinking organisation investing significantly in its digital and technology capabilities. You’ll influence enterprise-wide architecture strategy, shape the future of customer technology and work alongside experienced technology leaders on large-scale transformation programmes. The organisation offers a collaborative environment where architecture is recognised as a strategic capability, giving you the opportunity to drive meaningful change while developing both technology and people. If you're looking for a senior architecture leadership role where you can combine strategy, innovation and delivery across a complex omnichannel environment, we'd love to hear from you. #J-18808-Ljbffr

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector.Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilitiesPromote a culture of safety and wellbeingAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsSupport and lead a team and handle administrative work alongside building and supporting a strong team cultureAnalyse performance and suggest process improvements to optimise work and improve customer serviceCollaborate with other managers to standardise shift processes A day in the lifeYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Basic qualifications- - Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field- - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- - Experience managing, motivating, and influencing team behaviors- - Experience demonstrating problem solving and root cause analysis- - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred qualification - - Experience within a distribution center, logistics, or manufacturing environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Join us and be part of a team pushing the boundaries of retail technology. About the roleWe are currently looking for experienced Engineering Team Manager to be part of Ocado history, joining us at our operational Customer Fulfilment Centre in Erith, Kent. As an Engineering Team Manager, you need to

Minimum Qualifications- 3+ years of experience in Strategy, Project or Program Management for Customer Experience or E-Commerce Fulfilment Experience and Bachelor's degree or Master's degree (or equivalent practical experience)- Experience in and understanding of customer fulfilment and delivery exp

Join us and be part of a team pushing the boundaries of retail technology. About the roleWe have a rare opportunity for an experienced Engineer to be part of Ocado history, joining us at our largest operational Customer Fulfilment Centre in Erith. You will be working on state-of-the-art technology,

Serves as a trusted strategic partner to senior operational leaders — proactively influencing decisions on investment, capacity, and cost strategy rather than responding to requests- Owns the end-to-end relationship with data source providers and technology teams — driving automation roadmaps, d

Solutions Director, Telecoms & MediaLondon (onsite / travel required when necessary)Who Are WeHansen is a global provider of software and services to the energy, water and communications industries. With award-winning software used by more than 600 customers in over 80 countries, we help organisations create and deliver new products and services, engage customers, and manage critical revenue management and customer support processes.In Communications & Media, Hansen works with customers across critical telecom operating domains, including BSS/OSS, customer management, revenue management, service fulfilment, network inventory, CPQ, product catalogue, order management, digital services, network automation and AI-enabled operating model transformation.Why This Role MattersShape the vision. Prove the value. Win confidence.As Solutions Director in our Communications & Media vertical, you will act as one of Hansen’s most senior customer-facing technical sales leaders for strategic telecom transformation opportunities. Partnering closely with Sales, Product and Delivery, you will help customers simplify complexity, build confidence in Hansen’s solutions and understand how our technology can deliver measurable business outcomes across BSS/OSS, digital transformation and critical telecom operating processes. This role is central to improving technical validation, competitive differentiation and conversion across strategic pursuits. By translating complex customer priorities into credible, outcome-led solution strategies, you will help accelerate opportunity progression, strengthen executive engagement and support the conversion of strategic opportunities into revenue. What You’ll DoShape strategic telecom pursuits: Partner with Business Development Directors and Account Executives from early engagement through technical validation, commercial positioning and contract award. Engage senior customers early: Use discovery conversations, executive dialogue and consultative workshops to uncover transformation drivers, pain points, decision criteria and measurable outcomes.Lead solution strategy and validation: Facilitate workshops with CIOs, CTOs and senior business leaders, bringing structure and clarity to complex technical and commercial conversations. Mobilise internal expertise: Coordinate sales, product, pre-sales, delivery and technical teams around customer priorities, pursuit milestones, solution assumptions and implementation credibility.Drive high-quality RFI/RFP and proof-of-value activity: Shape win themes, solution narratives, demonstrations and evidence points that show Hansen’s relevance and differentiation. Build trusted executive relationships: Act as a consultative advisor to CIOs, CTOs and senior business stakeholders, positioning Hansen as a strategic transformation partner rather than a transactional software provider.Strengthen market credibility: Represent Hansen at customer, partner and industry forums, helping build relationships, identify emerging opportunities and reinforce Hansen’s presence in the telecom ecosystem. What You BringYou bring 10+ years’ experience across telecom software, enterprise software, systems integration or consulting, with proven success supporting complex enterprise sales and transformation programmes. You understand telecom BSS/OSS, digital transformation initiatives and the realities of shaping multi-million-dollar software and services opportunities. You are commercially minded, customer-focused and outcome-driven, with the ability to connect technology capability to measurable business value. You are confident engaging C-level business and technology stakeholders, leading workshops, shaping solution narratives and helping customers move from complexity to confidence. Experience across customer management, product management, revenue management, service fulfilment, network inventory, CPQ, order management or related telecom transformation domains would be highly valuable. Exposure to digital services, network automation or AI-enabled operating model transformation within communications providers would also be advantageous.Why Join Hansen?This is a standout opportunity to influence strategic telecom pursuits at the highest level. You will sit at the intersection of customer ambition, product capability, technical validation and commercial growth, helping Hansen win confidence, improve win rates and deliver stronger outcomes for communications providers navigating complex transformation agendas. Diversity, Equity & InclusionWe are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.Full timePosting Date: 2026-08-12