Trabajos customer fulfilment en Reino Unido

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Fulfilment Coordinator – Beauty £45,000 - £50,000 + Bonus + Excellent Benefits Central London or Surrey (Hybrid – 2 days in office) Are you highly organised, detail-driven, and experienced in fulfilment, logistics, or customer support operations? We’re recruiting for a global retail and brand experience business seeking a Fulfilment & Portal Coordinator to support major beauty retail programmes across EMEA. The Opportunity You’ll play a key role in managing the fulfilment portal, coordinating spare parts and maintenance activity, and ensuring exceptional service delivery across retail display programmes. Acting as the operational link between clients, engineers, logistics, and internal teams, you’ll help keep projects moving efficiently and accurately. What We’re Looking For • Experience in fulfilment, logistics, customer service, retail operations, or after-sales support, • Strong organisational and multitasking skills, • Excellent communication and stakeholder management ability, • Experience using inventory systems, portals, or ticketing platforms, • High attention to detail and problem-solving skills, • Confident using Microsoft Office and learning new systems, • Positive, proactive, customer-focused approach Package & Benefits • Salary up to £50,000, • Hybrid working – 2/3 days office based, • EMEA bonus scheme, • Private healthcare & Medicash, • 5% pension contribution, • 27 days holiday, • Death in Service insurance If you enjoy working in a fast-moving environment and want to join a growing global business delivering innovative retail solutions for major brands, we’d love to hear from you.

An exciting opportunity has arisen for an experienced Head of Sponsorship to join a leading international events organisation within the energy sector. Reporting to the Commercial Director, you will be responsible for driving sponsorship and partnership revenue across a portfolio of global events and initiatives. You will manage existing sponsors while identifying and securing new partnership opportunities across the global natural gas, hydrogen, low carbon solutions and energy transition sectors. Working closely with Content, Marketing and senior leadership teams, you will develop and execute sponsorship strategies to maximise commercial revenue and deliver a premium customer experience. The successful candidate will lead B2B sponsorship sales campaigns, oversee sponsorship fulfilment, manage key client relationships and support the development of compelling commercial proposals and presentations. You will also be responsible for mentoring junior team members and ensuring sponsorship opportunities are delivered effectively before, during and after events. Key Requirements • Proven experience within B2B sponsorship, exhibition or event sales, • Strong commercial and strategic sales background, • Experience managing and developing team members, • Ability to negotiate and structure high value sponsorship deals, • Excellent relationship building and client management skills, • Experience using Salesforce and managing targeted sales campaigns, • Strong organisational skills with the ability to manage multiple projects and deadlines, • Knowledge of the energy, oil & gas or wider energy transition sectors would be advantageous This role would suit an ambitious and commercially driven individual looking to join a dynamic and entrepreneurial team environment. This is a permanent position and you will be in the office 5 days a week. *Rates depend on experience and client requirements

We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service. This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improvement. Key Responsibilities • Manage the day-to-day operation of the warehouse, ensuring goods are received, stored, picked, packed, and dispatched accurately and efficiently., • Ensure full compliance with ETSF requirements, customs procedures, and relevant regulatory standards., • Lead, motivate, and develop warehouse staff, promoting a culture of accountability, safety, and continuous improvement., • Implement and improve warehouse processes, systems, and operational procedures to enhance efficiency and service levels., • Oversee stock control, inventory accuracy, and warehouse housekeeping standards., • Utilise Warehouse Management Systems (WMS) and scanning technology to maximise operational performance and traceability., • Monitor KPIs and operational performance, identifying opportunities for improvement., • Ensure compliance with Health & Safety legislation, conducting regular audits, risk assessments, and staff training where required., • Work closely with freight, transport, customer service, and management teams to ensure smooth operational flow., • Manage warehouse resources effectively, including labour planning and equipment utilisation., • Produce operational reports and performance data for senior management. Essential Skills & Experience • Proven experience as a Warehouse Manager, ideally within a freight, logistics, distribution, or e-commerce environment., • Strong knowledge and practical experience of ETSF operations and compliance requirements., • Experience working within an e-commerce fulfilment environment., • Counterbalance Forklift Licence (B1) essential., • Good understanding of Health & Safety legislation and warehouse best practices., • Experience using Warehouse Management Systems (WMS) and barcode scanning technology., • Strong ICT skills, including Microsoft Office and warehouse operational systems., • Demonstrable experience implementing new processes, systems, and operational improvements., • Excellent organisational, leadership, and communication skills., • Ability to manage multiple priorities within a fast-paced environment., • Strong problem-solving and decision-making abilities. Desirable Skills & Qualifications • Counterbalance Forklift Licence B2., • IOSH, NEBOSH, or equivalent Health & Safety qualification., • Customs, bonded warehouse, or international freight experience., • Experience managing change projects and warehouse system implementations.

The Company A well-established distribution company with an admirable reputation The Role This key strategic Sales role is to lead from the front and deliver the agreed companies growth targets . This senior role will support, manage and develop the existing sales activity at a national level. The role requires a natural networker who creates and builds profitable customer relationships through effective senior client interaction. A natural ambassador you will enjoy working with clients to develop large existing and new revenue streams. The Applicant You must have proven large new business creation experience within a logistics and ideally Warehousing business. Applicants currently working in a similar senior professional sales role with a provable track record of success are invited to apply if they have: • Experience working for one of the Warehousing /3PL / freight / fulfilment / transport / Pallets logistics providers, • 5 years business to business sales experience, • A Notable Networker with contacts throughout the Logistics sector, • Exceptional business development skills, • Quality communication skills, • Knowledge of the UK logistics market, • Demonstrable sales track record of new business wins in. You must demonstrate a hunger for success, and be prepared to invest exceptional time and effort to achieve our client's ambitions. Quality sales team leadership skills and communication skills Comprehensive understanding of logistics innovation, the opportunities and threats they pose, and a progressive approach to make best use of them for competitive advantage All the qualities of a natural networker Proven leadership skills with experience of inspiring and motivating successful sales growth You must demonstrate a hunger for success, and be prepared to invest exceptional time and effort to achieve our client's ambitions. Our ideal person will also be Team orientated, a Problem Solver and a Resilient character

Pricing AnalystLondon (Hybrid, 2 days in office) | Up to 67000 plus benefitsThis is a great opportunity to join a fast-growing ecommerce business where pricing, operational efficiency and customer experience sit at the heart of every decision. You will work across supply, operations and commercial teams to optimise pricing strategies and improve performance across a high-volume, fast-moving environment.The Company They are a purpose-driven consumer business with a global footprint and a strong focus on sustainability, operational excellence and customer value. With a mix of marketplace and direct-to-consumer revenue streams, they are scaling rapidly and investing heavily in analytics, experimentation and process improvement. The organisation operates internationally with significant warehouse operations, multiple office locations and an ambitious growth roadmap.The Role As Pricing Analyst, you will: Lead analysis that informs pricing strategy across supply, operations and commercial functions. Assess stock availability, supplier behaviour and channel performance to influence pricing and trading decisions. Support optimisation across fulfilment, warehousing and cost-to-serve, including detailed analysis of postage and shipping costs. Run A/B tests and controlled experiments to understand the impact of pricing and operational changes. Build models and reporting in SQL, Python and BI tools to support decision making. Partner with senior stakeholders to translate complex analytics into clear recommendations. Contribute to transformation and change initiatives, helping evolve pricing approaches as the business scales. Mentor at least one analyst, supporting project delivery and analytical development.Your Skills and Experience You will bring: Strong commercial experience in pricing, supply chain, operations or inventory analytics. Hands-on technical skills across SQL, Python and modern BI or visualisation tools. Experience with A/B testing, experimentation and data-driven optimisation. Strong communication skills with the ability to simplify technical insight for senior, non-technical audiences. A proactive, practical approach with the willingness to be hands-on when required. Comfort working in a fast-paced environment with ongoing change and evolving processes. A customer-first mindset and ability to consider customer impact in pricing and operational recommendations.What They Offer Salary up to 67000 plus benefits. Hybrid working with two days per week in the London office. Exposure to a broad range of operational and commercial problems within a scaling consumer business. Clear pathways to expand into supply, operations, or broader commercial analytics depending on interests and performance. A collaborative culture that values experimentation, ownership and continuous improvement.How to Apply If you are excited by the opportunity to shape pricing strategy within a fast-growing consumer environment, apply now to learn more.

Customer Operations Account Manager (Retail / FMCG) The Role We’re looking for a highly organised and proactive Customer Operations Account Manager to take ownership of the end-to-end order lifecycle for key retail accounts, distributors, and online partners. This is a fast-paced, hands-on role where you’ll sit at the centre of our operations — working closely with sales, production, logistics and 3PL partners to ensure orders are delivered on time, in full, and to exact customer requirements. You’ll be the go-to person for keeping everything on track, solving issues, and ensuring we consistently meet retailer expectations. Key Responsibilities • Manage the full order lifecycle for major retail accounts, distributors, and e-commerce partners, • Process and manage sales orders through the ERP system, from intake through to fulfilment, • Coordinate with internal teams and 3PL partners to ensure accurate and timely delivery, • Interpret and apply retailer supplier manuals and compliance requirements, • Maintain and manage product data / line forms in line with customer specifications, • Track key milestones, proactively identifying risks and ensuring deadlines are met, • Act as the main point of contact for customer queries, including:, • Product specifications, • Samples and imagery, • Compliance documentation, • Delivery updates, • Produce and maintain WIP and order tracking reports, highlighting issues early, • Work closely with logistics to manage inbound timelines and communicate delays, • Oversee rework requirements, ensuring costs and approvals are tracked, • Monitor 3PL and warehouse SLAs, identifying opportunities for improvement, • Continuously review and improve processes across customer operations About You You’ll thrive in this role if you enjoy working at pace, owning processes end-to-end, and acting as the link between customers and operational teams. Essential experience: • 2+ years’ experience in sales support / customer operations / order management within FMCG or consumer goods, • Strong experience managing orders for major retailers, grocers, or high-volume online accounts, • Experience using ERP systems and customer portals, • Understanding of retailer compliance, supplier manuals, and fulfilment processes, • Exposure to exporting and EU distribution requirements, • Advanced Excel and strong data accuracy skills Key skills: • Excellent organisation and ability to manage multiple priorities, • Strong communication skills, able to liaise confidently with customers and internal teams, • Proactive, solutions-focused mindset, • High attention to detail and ownership of work, • Comfortable working in a fast-paced, evolving environment Desirable: • Experience mentoring or supporting junior team members, • Previous experience working with 3PL partners and international shipping

Key Responsibilities: • Support the end-to-end operational delivery of a major launch event in Germany., • Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations., • Negotiate supplier and contractor costs to ensure maximum value and cost efficiency., • Work effectively within defined budget parameters and adapt to changing financial requirements., • Collaborate closely with the Head of Operations, Head of Technical Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with German Health & Safety regulations and Clarion EMEA standards., • Contribute to the development of risk assessments and support ongoing health & safety planning., • Support the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file., • Attend relevant health & safety training sessions and engage proactively with internal training programmes., • Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements., • Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas., • Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone., • Ensure full delivery and fulfilment of exhibitor packages., • Develop detailed signage schedules and oversee implementation., • Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors., • Manage contractors and suppliers before, during, and after the event to ensure seamless delivery., • Assist with the creation and coordination of build, delivery, and breakdown schedules., • Respond effectively to exhibitor and contractor needs both in the office and onsite—maintaining composure in high-pressure environments., • Oversee the ordering and management of all onsite furniture and equipment., • Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications., • Manage event staffing levels to ensure adequate coverage throughout the exhibition., • Support post-event evaluation and contribute to continuous improvement., • Participate in regular internal meetings as well as external client discussions., • Contribute to the company’s Operations Group as an active member., • Handle customer data confidently and in compliance with GDPR and other data privacy requirements., • Be available to travel internationally as required., • Represent Clarion Events professionally at all times.Knowledge, Skills & Behaviours:, • Experience in the conference and exhibition industry or with a background in live events., • Proven Health and Safety experience., • Organised and methodical with the ability to manage multiple tasks effectively., • Strong attention to detail., • Customer focussed mindset., • Confident communicator – an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority., • Experience managing budget tracking or cost control., • Willingness to travel internationally as required., • Self-motivated, enthusiastic, and proactive approach., • Able to meet deadlines and respond to challenges in a fast-paced environment., • Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage.About Clarion Events Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. () Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. () Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. Benefits, • 25 days’ holiday plus bank holidays, • End of year wellbeing shutdown (closed for the last week of the year), • Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc., • Summer Hours in August (3pm finish on Fridays), • Helping Our World (HOW) Days – one paid day per quarter to carry out charity work, • Pension Scheme, • Private Medical Insurance, • Health Cash Plan, • Wellbeing Library (MYNDUP), • Mentoring Programme, • Season Ticket Loan, • Cycle to Work Schemes, • Free on-site gym and shower facilities, • Free eyesight tests, • Free flu vaccination – offered on site once a year for all employeesOur ValuesPASSIONWe deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.CAREWe care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.IMAGINATION

Principal Engineer Post-Purchase & Fulfilment | London (Hybrid) | Up to £155,000 Principal Engineer's! Own the end-to-end architecture of how a physical product moves from factory floor to customer doorstep. Design led consumer brand with over 30 million customers worldwide. This is a rare IC role with genuine architectural whitespace. You won't be maintaining a finished system. You'll be shaping ... ZIPC1_UKTJ

Do you have experience in Air Freight Warehouse Operations at Supervisor level? We have a role available with a very well established growing Freight Forwarder based at their Heathrow location. Our client is able to offer an attractive salary package and excellent prospects for career progression. Key Duties: You will report to the Manager and assist in overseeing daily operations and managing the warehouse team. -Direct day-to-day operations, including packing, loading and dispatching, to ensure timely service fulfilment. -Supervise, train and schedule warehouse staff to maximise productivity. -Oversee process and management of all inbound and outbound freight for high-value shipments, ensuring accuracy and compliance with security protocols. -Meet strict daily deadlines to ensure efficient logistics operations. -Update and maintain logs as processed. -Load and unload shipments from vehicles for both inbound, outbound, and domestic transfers, ensuring careful handling of valuable goods. -Oversee all aspects of packing, uploading Proof of Delivery (PODs), triparts, and other relevant documentation. -Ensure all quality control, safety and protection procedures are updated and adhered to. -Provide great customer service at all times Essential skills and experience: Freight Warehousing Valid full clean UK driving licence. No criminal convictions or driving bans – subject to full DBS check. X-Ray screening experience would be an advantage Hours are Monday to Friday , there may be some out of hours requirement Competitive salary, 22 days annual leave

About the Role We are seeking a Full-Stack Engineer to join our team and help build the next generation of AI solutions. This is a unique opportunity to be a key technical contributor in a fast-paced, innovative environment where you'll wear many hats and have significant impact on our product and engineering culture. As a full-stack engineer, you'll work across the entire technology stack—from backend services and data pipelines to infrastructure and deployment. You'll collaborate closely with the engineering team to architect, build, and scale our micro-services based platform while maintaining high code quality and operational excellence, utilising AI to maximise software development productivity. About Prolo Prolo is building an AI-powered procurement platform for the construction industry, which is one of the oldest and least digitised sectors in the world. The core system ingests unstructured purchase orders and transforms them into structured materials data, integrating with a network of suppliers and logistics partners to automate quoting, sourcing, and fulfilment workflows. What We're Building We're building a sophisticated AI platform that leverages graph databases, machine learning, and modern cloud infrastructure to deliver intelligent procurement and customer service solutions. Our stack includes: • Backend Services: Python 3.13, FastAPI, async micro-services architecture, • Data Layer: Neo4j graph database, PostgreSQL, complex data modelling, • AI/ML: OpenAI integration, semantic search, conversational agents, unstructured data analysis and extraction, • Infrastructure: AWS (Lambda, ECS/EKS, API Gateway, S3), • DevOps: Terraform, GitHub Actions, Helm, Infrastructure-as-Code, • Data Science: Graph analytics, data pipelines, ETL workflows, Jupyter notebooks Required Qualifications Software Development • 5+ years of professional software engineering experience, • Strong proficiency in Python (3.10+) with deep understanding of async programming, • Experience with Poetry or similar Python dependency management tools, • Experience building RESTful APIs and micro-services, • Solid understanding of database design and optimisation (both SQL and NoSQL), • Experience with graph databases (Neo4j preferred) or willingness to learn quickly, • Knowledge of event-driven architectures and message queues, • Knowledge of API design principles, data validation, and serialisation, • Experience with AWS Lambda and serverless architectures, • Experience working across the stack (backend + some frontend), • Understanding of web technologies, HTTP, and API integrations, • Ability to contribute to responsive frontend code when needed, • Hands-on experience using AI-assisted development tools (e.g. Cursor, GitHub Copilot) including prompt engineering, context management, and evaluating AI-generated code critically DevOps & Infrastructure • Hands-on experience with cloud platforms (AWS preferred), • Experience with containerisation (Docker) and orchestration (Kubernetes), • Knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar), • Experience setting up CI/CD pipelines, • Understanding of service deployment, monitoring, and troubleshooting Data Science/Analytics • Experience with data analysis using Python (pandas, numpy), • Understanding of data pipelines and ETL processes AI/LLM Engineering • Experience integrating LLM APIs (OpenAI, Anthropic, Gemini, or open-source equivalents) into production applications, • Understanding of core LLM concepts: context windows, token limits, temperature, system prompts, and model selection trade-offs, • Experience with prompt engineering techniques — few-shot prompting, chain-of-thought, structured output, and instruction tuning Soft Skills • Wearer of Many Hats: Comfortable switching contexts and working across different domains, • Self-Starter: Ability to work independently and take ownership of projects, • Problem Solver: Strong analytical and debugging skills, • Collaborative: Excellent communication skills and ability to work in a small team, • Adaptable: Comfortable with ambiguity and rapid iteration Nice-to-Have Qualifications • Experience with observability tools (OpenTelemetry, Prometheus, Grafana), • Familiarity with agentic coding workflows — using AI agents to scaffold, refactor, test, and document code autonomously, • Experience with FastAPI or similar async Python web frameworks, • Experience with Neo4j or other graph databases, • Experience with graph algorithms and network analysis, • Experience with Helm and Kubernetes operators, • Background in data science, statistics, or scientific computing, • Experience with graph analytics or network analysis, • Experience with RAG, LLM Orchestration and MCP, • Experience in early-stage startups What We Offer • Impact: Direct influence on product direction and technical decisions, • Growth: Opportunity to work across the entire stack and learn new technologies, • Ownership: Take ownership of features from conception to deployment, • Flexibility: Hybrid, remote-friendly work environment, • Equity: Meaningful equity stake in the company, • Learning: Access to cutting-edge technologies and challenging problems Note: Prolo is a startup with a small engineering team, which means you'll be expected to be versatile, proactive, and comfortable with ambiguity. If you're excited about building something from the ground up and working across the entire technology stack, we'd love to hear from you.

About the role We are seeking a Python Developer to join our team and help build the next generation of AI solutions. This is a unique opportunity to be a key technical contributor in a fast-paced, innovative environment where you'll wear many hats and have significant impact on our product and engineering culture. As a Python Developer, you'll work across the entire technology stack from backend services and data pipelines to infrastructure and deployment. You'll collaborate closely with the engineering team to architect, build, and scale our micro-services based platform while maintaining high code quality and operational excellence, utilising AI to maximise software development productivity. About Prolo Prolo is building an AI-powered procurement platform for the construction industry, which is one of the oldest and least digitised sectors in the world. The core system ingests unstructured purchase orders and transforms them into structured materials data, integrating with a network of suppliers and logistics partners to automate quoting, sourcing, and fulfilment workflows. What We're Building We're building a sophisticated AI platform that leverages graph databases, machine learning, and modern cloud infrastructure to deliver intelligent procurement and customer service solutions. Our stack includes: • Backend Services: Python 3.13, FastAPI, async micro-services architecture, • Data Layer: Neo4j graph database, PostgreSQL, complex data modelling, • AI/ML: OpenAI integration, semantic search, conversational agents, unstructured data analysis and extraction, • Infrastructure: AWS (Lambda, ECS/EKS, API Gateway, S3), • DevOps: Terraform, GitHub Actions, Helm, Infrastructure-as-Code, • Data Science: Graph analytics, data pipelines, ETL workflows, Jupyter notebooks Experience • 5+ years of professional software engineering experience, • Strong proficiency in Python (3.10+) with deep understanding of async programming, • Experience with Poetry or similar Python dependency management tools, • Experience building RESTful APIs and micro-services, • Solid understanding of database design and optimisation (both SQL and NoSQL), • Experience with graph databases (Neo4j preferred) or willingness to learn quickly, • Knowledge of API design principles, data validation, and serialisation, • Experience with AWS Lambda and serverless architectures What We Offer • Impact: Direct influence on product direction and technical decisions, • Growth: Opportunity to work across the entire stack and learn new technologies, • Ownership: Take ownership of features from conception to deployment, • Flexibility: Hybrid, remote-friendly work environment, • Equity: Meaningful equity stake in the company, • Learning: Access to cutting-edge technologies and challenging problems Note: Prolo is a startup with a small engineering team, which means you'll be expected to be versatile, proactive, and comfortable with ambiguity. If you're excited about building something from the ground up and working across the entire technology stack, we'd love to hear from you.

Our client is currently seeking an experienced Building Surveyor for London. You will mainly deal with Latent Defect claims on both delegated and retained Authority basis and have experience managing construction claims. The Role is Hybrid covering the London area.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines., • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Degree in Building Surveying (BSC Hons)., • Ideally MRICS / MCIOB qualified (or working towards)., • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - , Job Ref: DC1039. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines., • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Prior subsidence project management experience, perhaps., • Degree in Building Surveying (BSC Hons)., • You will ideally be AssocRICS/MRICS/FRICS qualified., • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.

Asset Manager (Aviation / Landing Gear)I'm currently recruiting on behalf of my client, a well-established organisation within the aviation MRO sector, who are looking to appoint an experienced Asset Manager to join their growing team.This is a commercially focused role, ideal for someone with a strong background in aviation asset management, technical sales, or engineering, who thrives on identifying opportunities and driving revenue growth.The RoleThe primary focus of this position is to drive commercial success by identifying, pursuing, and securing new revenue opportunities through asset trading and tailored solution projects.You'll act as a key link between Sales, Procurement, and Fulfilment teams, providing market intelligence and ensuring visibility of global landing gear asset availability. You'll also play a central role in optimising the asset pool to maximise availability, minimise costs, and improve return on investment while supporting MRO customer requirements.Key ResponsibilitiesBuild strong relationships with internal fulfilment teams and stakeholders to monitor and support asset pool activitiesManage and optimise asset lease contracts and overall asset portfolioDevelop and maintain relationships with suppliers, airlines, and trading partnersNegotiate and execute contracts for asset purchases, leases, exchanges, and salesLead and manage asset solution projects to align supply with demandCoordinate asset documentation checks to ensure compliance and suitabilityCollaborate closely with procurement to align on pipeline, transactions, and requirementsProduce regular financial and performance reports on asset typesMaintain strong market awareness and share insights across the businessMonitor KPIs and maintain full operational and financial oversight of assigned productsDrive continuous improvement and ensure compliance with aviation regulations and internal processesManage and grow a portfolio of customer and supplier accounts through proactive networkingAbout YouDegree/Qualification (or equivalent experience) in Asset Management, Aviation Management, Aircraft Engineering, or similarProven experience within the aviation sector (asset management, engineering, or technical sales)Strong commercial awareness, ideally within an MRO environmentConfident negotiator with experience managing contracts and supplier/customer relationshipsHighly organised with excellent project management skillsStrong communication skills (written and verbal)Entrepreneurial mindset with a proactive, opportunity-driven approachAbility to work independently and manage multiple prioritiesStrong networking and relationship-building capabilitiesDesirable:Existing network within the aviation MRO sectorKnowledge of aviation contract law or legislationExperience with SAP ERP systemsAdditional languagesWhat's on OfferHybrid working model (After probation)Opportunity to work in a dynamic, commercially driven environmentInternational travel to meet clients, suppliers, and attend industry eventsThe chance to play a key role in driving business growth and strategyAdditional InformationApplicants must have the right to live and work in the UK without restrictionOccasional overtime may be required based on business needsMandatory training will be providedSalary from £38,000 per annumFlexi time day shift Travel perks If you feel you are suitable please apply now or contact Callum Withey at Shorterm group for more information.

A premium beauty brand is hiring a Director of Ecommerce to lead its direct-to-consumer growth. This is a senior, hands-on role for a digital marketer who has scaled beauty ecommerce before and knows exactly what moves the needle online. The Role You'll own the online business end to end, strategy, performance, customer experience and team. Reporting to the Directors, you'll set the digital roadmap, hit ambitious revenue and margin targets, and make sure every interaction with the brand online feels as considered as the product itself. The role spans the D2C site, digital marketing across paid and organic channels, CRM and retention, and the operational side of ecommerce including fulfilment and stock. You'll also work alongside the clinic and distribution sides of the business to keep the customer journey seamless across channels. What you'll do • Own the ecommerce P&L: revenue, margin, contribution and growth targets, • Lead the D2C digital strategy and translate it into a clear, measurable roadmap, • Drive performance across the key levers: traffic, conversion, AOV, repeat rate and LTV, • Plan and oversee digital marketing across paid media, SEO, email, SMS, affiliate and organic social, working with internal team and agency partners, • Use data, customer insight and testing to make sharp commercial decisions, • Optimise the on-site experience: UX, merchandising, product pages, checkout, • Build and lead CRM and retention programmes that turn first-time buyers into loyal customers, • Manage stock flow, forecasting and fulfilment to protect availability and margin, • Ensure brand consistency and a premium feel across every digital touchpoint, • Deliver clear reporting and commercial insight to the Board, • Build, develop and inspire a high-performing ecommerce and digital marketing team, • Keep activity compliant with UK regulations and advertising standards What you'll bring • A strong digital marketing background built specifically in beauty ecommerce, ideally for a D2C brand, • A proven record of growing online revenue and improving profitability for a premium or prestige brand, • Deep working knowledge of performance marketing, CRM, retention and on-site optimisation, • Confidence with the numbers: P&L ownership, forecasting, contribution margin, marketing ROI, • Hands-on experience with the modern ecommerce stack (Shopify or similar), GA4, Klaviyo or equivalent, and the major paid platforms, • The judgement to balance growth with brand integrity - beauty customers notice the difference, • Leadership experience: building teams, setting standards, holding a high bar, • A bias for action, clear thinking, and turning strategy into results If you've grown a beauty D2C business online and want to take the next step into a leadership seat with real ownership, we'd love to hear from you.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Chief Of Operations London | Hybrid Up to £165,000 + Bonus + Executive Benefits Package An opportunity to help shape the next phase of a global success story Fella & Jones are partnering with an innovative, high-growth consumer health and wellness business that has established itself as a category leader through science-led innovation, premium products and a rapidly expanding international customer base. As the business enters its next phase of growth, they are seeking an exceptional Chief of Operations to join the executive leadership team and build the operational foundations required to support significant global expansion. The Opportunity This is far more than a traditional operations role. You'll be responsible for creating a scalable, future-ready operating model that enables growth across multiple international markets while maintaining the highest standards of quality, compliance and customer experience. Working closely with the executive team, you will oversee the full operational landscape, spanning manufacturing, supply chain, logistics, quality, regulatory affairs, product launch execution and operational transformation. Key areas of focus will include: • Developing a world-class global supply chain and fulfilment network capable of supporting rapid international growth, • Driving regulatory excellence, including FDA readiness, audits, approvals and ongoing compliance across multiple markets, • Leading the operational delivery of new products from concept through to commercial launch, • Building robust planning, forecasting and inventory management capabilities, • Leveraging technology, automation and AI-enabled tools to improve visibility, efficiency and decision-making, • Developing high-performing teams, systems and governance frameworks that support long-term scale About You You are a commercially minded operational leader who thrives in complex, highly regulated environments and enjoys building businesses for the future. You may currently be a COO, Chief of Operations, Operations Director or equivalent executive leader within pharmaceutical, medical device, biotechnology, life sciences or regulated consumer health sectors. You'll bring: • Experience leading large-scale operational functions across supply chain, manufacturing, logistics, quality and compliance, • Strong FDA and regulatory expertise, including audit readiness, approvals and governance, • A track record of scaling businesses through periods of rapid growth and international expansion, • Experience launching products and building the infrastructure required to support growth across multiple markets, • A passion for operational excellence, data-led decision making and continuous improvement, • The ability to operate strategically whilst remaining hands-on when required Why Join? This is a rare opportunity to join an ambitious, founder-led business at a pivotal stage in its journey. You'll play a critical role in shaping the future of the organisation, influencing strategic direction and building the operational capability required to support continued global growth. In return, you'll receive a highly competitive salary, generous bonus potential and the opportunity to make a genuine impact within one of the most exciting businesses in its sector.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Job Title: Wholesale Operations Supervisor Reporting to: Wholesale Operations Manager Direct Reports: Allocators + Operations Administrator Intern Location: Hybrid – 3 days office / 2 days WFH; regular travel to Bradford warehouse Role Overview The Operations Supervisor- Wholesale is responsible for overseeing the day-to-day execution of wholesale operations, ensuring inbound, allocation, and outbound activities are delivered accurately, on time, and in line with agreed priorities. The position is focused on execution, control, and operational excellence, supporting plans defined by the Wholesale Operations Manager, rather than owning strategic planning. Key Responsibilities 1. Operations & Execution: Act as the primary day-to-day contact for the warehouse (Torque) · Track shipments, monitor ETAs, and proactively resolve delays/issues · Ensure accurate and timely processing of stock movements in SAP · Liaise with the Supply Chain Manager on inbound updates and risks · Coordinate and deliver seasonal shipping and allocation execution 1. Allocations Management · Manage the end-to-end allocation process from the UK warehouse · Directly manage key account allocations where required · Act as first escalation point for allocation, SAP, and customer issues · Ensure adherence to allocation priorities, rules, and SLAs · Oversee: o Stock reversals o Returns management o Discrepancy resolution o Monitor picking accuracy and provide structured feedback to warehouse partners 1. Off-Price & Special Orders · Delegate approved off-price and SMU orders to the team · Ensure timelines and execution accuracy are delivered · Support inbound tracking for off-price orders where required (Strategic ownership remains with the Supply Chain Manager) 1. People & Team Supervision · Provide day-to-day leadership and support to Allocators and Ops Admin · Run daily operational check-ins to manage priorities and workloads · Identify skill gaps and deliver hands-on training and coaching · Ensure clear understanding of roles, KPIs, and expectations · Support development of SOPs, training materials, and operational manuals · Foster strong cross-functional relationships (warehouse, supply chain, commercial teams) 1. Reporting & Systems · Maintain and enhance allocation and operational reporting · Capture and communicate: Risks · Exceptions · Execution failures · Drive continuous improvement of allocation processes · Manage EPR Waste Reporting (quarterly and annual requirements) 1. Warehouse Collaboration · Act as first escalation point (post-allocator) for warehouse-related issues · Chair weekly alignment meetings with warehouse and allocation teams · Own feedback loop on picking accuracy and operational performance Decision Ownership · Daily allocation and execution prioritisation · Resolution of standard operational issues · Escalation decisions (when to resolve vs escalate upward) · Task allocation and workload management within the team Key Performance Indicators (KPIs) · Allocation accuracy · On-time order execution · Picking accuracy and warehouse error rates · Issue resolution turnaround time · Team SLA adherence and responsiveness Skills & Experience Requirements Essential Experience: · Experience in wholesale, retail operations, or supply chain managing allocation, stock flow, or order fulfilment · Strong ability to manage high-volume, time-critical operations · Demonstrated supervisory experience · Experience working with warehouse operations and 3PL providers · Strong working knowledge of ERP systems (SAP preferred) · Strong excel, data analysis and reporting experience within supply chain · Knowledge of EPR waste compliance requirements · Attention to detail with a focus on accuracy and process discipline · Ability to identify root causes and implement practical solutions · A strong communicator and collaborator who builds effective cross-functional relationships Organisation & Planning · Highly organised with strong time management · Ability to manage daily execution while maintaining process control · Continuous improvement mindset

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: Christmas at Liberty is unlike anywhere else. As the festive season transforms our iconic Regent Street store into a destination in its own right, gifting reaches its most inspired, and we want you to be at the heart of it. We are looking for passionate Sales Associates to join our celebrated Christmas department on a fixed-term basis, supporting us through our most magical and most important trading period of the year. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic. Please note: This is a seasonal, part-time role of 30 hours, offered on a 5-month fixed-term contract.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: Christmas at Liberty is unlike anywhere else. As the festive season transforms our iconic Regent Street store into a destination in its own right, gifting reaches its most inspired, and we want you to be at the heart of it. We are looking for passionate Sales Associates to join our celebrated Christmas department on a fixed-term basis, supporting us through our most magical and most important trading period of the year. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic. Please note: This is a seasonal role offered on a 5-month fixed-term contract.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: In this role, you will lead buying strategy across all channels to drive sales and profit growth, curating a unique, commercial and press-worthy product edit. Working cross-functionally with merchandising, customer insight and retail, you will ensure the range meets the target market and retail space. You will act as a brand ambassador internally and externally, while overseeing the admin team to maintain on-time deliveries and a well-run buying office. Key Responsibilities • Supporting the creation of product strategy, working closely with buying managers, merchandising and retail to ensure each department has the most unique, commercial and press worthy brands and products which deliver sales and margin targets., • Helping to deliver the brand and product strategy within the agreed OTB., • Building strong relationships with suppliers and growing lasting partnerships., • Working with merchandising and ecommerce to ensure the most profitable range is available online, delivering sales and margin targets as agreed., • Delivering sales and margin targets for all departments each season., • Working closely with the merchandiser each season to maximise re-order opportunities and minimise end of season markdowns., • Attending floor walks with retail, merchandising and VM to review sales and sell through and drive appropriate actions to improve underperforming areas., • Constantly researching and reviewing the market to source new brands and products that provide Liberty with a point of difference and keep our offer relevant with current trends., • Attending key market events in the UK and abroad as appropriate., • Working with retail and marketing to ensure we animate the offer with timely, compelling activity, • Conducting detailed ad-hoc analysis when required., • Delivering a centre of excellence for buying best practice, processes and system use. Knowledge, Skills and Abilities: • 3 years of buying experience in a fast-paced, luxury retailer., • Thorough understanding of global and local market, category and product with a keen eye for trend., • Ability to spot declining trends and when to step away., • A self-starter with strong attention to detail., • Strong critical thinking and problem solving skills., • Clear, confident communicator, able to communicate clearly and effectively across all functions., • Organised and works well under pressure., • Ability to thrive in a fast paced, high pressure environment., • Able to self-manage and multi-task, to manage a busy and complex workload., • Solid understanding of all buying processes and best practice., • Ability to extract meaning from reporting, product feedback and market information., • Ability to work collaboratively with other functions across the business., • Strong project management skills. Please note, this is a fixed-term, 1 year contract.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Jewellery department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics, remaining as ever, 'the chosen resort of the artistic shopper'. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established Jewellery brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for Jewellery to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Dress Fabrics department. This space showcases an exceptional selection of our textiles, sourced from across the globe. With a strong focus on craftmanship and creativity, you will deliver a highly personalised experience to our customers while representing the heritage and expertise synonymous with Liberty. The ideal candidate will bring luxury retail experience alongside a refined understanding of fabrics, garment construction and haberdashery. Perfect for an aspiring dressmaker or designer, this role is suited to someone with both technical confidence and a genuine passion for textiles, craftsmanship and strong customer service. What We Would Love To See: • A genuine passion for fabrics, textiles and haberdashery, with hands-on knowledge of dressmaking or craft., • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for fabric to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Compliance Officer / Deputy MLRO FCA-authorised Electronic Money Institution — London (hybrid) • 1 day per week in the London office rest from home, • Brilliant team in a positive high growth environment This is a senior second-line role with genuine breadth. Reporting to the Compliance Manager / MLRO, you will deputise across the full financial crime remit — AML/CTF, sanctions, fraud, anti-bribery and corruption — while also covering wider regulatory compliance including Consumer Duty, Safeguarding, Operational Resilience and Data Protection. A rare opportunity to shape the compliance architecture of an EMI combining digital-money and alternative-asset services. The role • Deputise for the MLRO on suspicious activity reporting, FCA liaison and day-to-day oversight of the AML/CTF programme, • Lead the business-wide financial crime risk assessment and underpinning governance (committee charters, MI, escalation), • Quality-assure CDD/EDD, transaction monitoring and sanctions screening across both fiat and bullion-linked flows, • Review complex and higher-risk files — PEPs, high-value purchases, cross-border payment corridors, • Refine transaction-monitoring rules, thresholds and typologies; drive false-positive reduction, • Prepare MI and reporting for senior management and Board-level financial crime committees, • Contribute to the annual MLRO Report, Consumer Duty annual report and wider regulatory reporting, • Partner with technology on automated monitoring, screening and analytics, including data-quality remediation, • Deliver targeted regulatory training across payments, bullion fulfilment and customer-facing teams You will bring • 7+ years in AML / financial crime compliance within a regulated payments or EMI environment, • Recognised AML qualification (ICA Diploma, ACAMS Certified AML Specialist, or equivalent), • Strong working knowledge of MLR 2017, POCA 2002, the FCA Handbook and JMLSG Guidance, • Credibility with the FCA, auditors and law-enforcement counterparts, • Comfort interpreting data-driven monitoring outputs and engaging on compliance tooling and APIs, • Strong written communication — Board MI, SAR drafting and policy work What’s on offer • Competitive base aligned with senior second-line responsibilities, • Share options, enhanced annual leave and workplace pension, • Sponsorship for ongoing professional certification (ICA / ACAMS), • Genuine influence over the FC and broader compliance framework at a growth-stage EMI

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Step Into the World of Liberty LBTY Fragrance – Where Scent Becomes Art Discover the Liberty LBTY Fragrance Collection, seven artisan scents inspired by Liberty’s iconic prints, created with world-renowned perfumers. Each fragrance blends evocative botanicals and essential oils, celebrating creativity, heritage, and individuality. We’re seeking a Brand Specialist with luxury fragrance or hospitality expertise to join our LBTY team. You’ll be a passionate ambassador, delivering exceptional service, driving sales, and creating unforgettable customer experiences. What We’re Looking For: • Proven experience in luxury perfumery or hospitality., • Strong knowledge of fragrance families and trends., • Exceptional communication and service skills., • Confidence in exceeding sales targets., • Ability to thrive in a fast-paced retail environment. If you’re ready to bring your passion for fragrance to one of the most iconic names in British retail, and help shape the future of the Liberty scent story, we’d love to hear from you. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Senior Legal Counsel Household name - hybrid - London A fast-growing international consumer and technology business is seeking a Senior Legal Counsel to join its UK & Ireland team at an exciting point of transformation and expansion. The business operates a large-scale digital platform connecting consumers with a wide network of fulfilment and delivery partners. It is currently integrating recent acquisitions while investing heavily in its UK operations, technology infrastructure, and customer experience capabilities. The UK is a key strategic market for the group and a major driver of growth. The Role This is a broad, high-impact commercial role sitting at the centre of a rapidly evolving business. You will work closely with senior stakeholders across the organisation, advising on complex, non-standard commercial contracts and supporting major transformation and integration projects. The role is varied and commercially focused, combining contract negotiation, framework development, and strategic advisory work across a fast-moving and dynamic environment. Key Focus Areas • Negotiating complex commercial agreements with major retail, FMCG, and e-commerce partners, • Supporting integration and transformation following recent acquisitions, • Developing and improving contract templates and legal frameworks, • Advising on consumer, digital, and operational matters (including apps, marketing, and customer experience), • Providing guidance on regulatory and compliance issues including GDPR, consumer law, and wider operational obligations, • Acting as a trusted advisor to senior stakeholders across the business What We’re Looking For • 4–5 years’ PQE, ideally trained in a leading law firm with in-house experience, • Strong commercial contracts background (essential), • Experience in FMCG, retail, e-commerce, telecommunications, or similarly fast-paced sectors, • Confident negotiator with strong drafting and stakeholder management skills, • Comfortable working in a dynamic, transformation-heavy environment Why This Role? • Broad, commercially focused role with real variety and autonomy, • Opportunity to join during a major phase of growth and integration, • High visibility role with strong senior stakeholder engagement, • Legal is embedded in decision-making and business strategy, • Chance to help shape frameworks and processes in a scaling international business I would be keen to speak to you please do call Charlotte on 07968 955284 or cbutterfield@kgglobal.co.uk

Sales Manager About Us Pelican House is a design studio that creates bespoke, hand-crafted rugs for Interior Designers, with core principles of luxury design, ethical production and exceptional craftsmanship. Run by two female Founders, Bella Valenzia and India Holmes, their model is accountable, responsible and sustainable by design, selecting rug partners on ethical grounds. They work with the NGO Label Step to ensure the interests of our artisans are protected at each stage of the process. Pelican House strives towards a world where consumers enjoy both ethical transparency and uncompromised style through the statement rugs they buy. The Role Pelican House is seeking a commercially astute and relationship-led Sales Manager to guide the next phase of our growth across the UK, USA and hospitality sectors. In this senior role, you will take ownership of growing Pelican House’ market presence through new business development, building strong client relationships, and expanding our customer base. Performance will be assessed on your ability to identify and convert opportunities, develop key accounts, grow market share, and position Pelican House as a leading rug business. You will be responsible for managing the full sales journey - from first enquiry through to order fulfilment - while proactively developing new business and nurturing long-term relationships with interior designers, architects, and hospitality clients. Reporting to the Founder, Bella, you will demonstrate leadership and have the opportunity to shape processes, strategy, and the future structure of the sales function in a friendly, supportive environment. Key Responsibilities • Grow trade and wholesale sales by proactively seeking new opportunities, nurturing client relationships, and delivering a consistently high standard of account management., • Grow market share by winning new accounts, driving revenue from new clients, broadening the customer base, and delivering compelling product presentations., • Grow revenue from accounts in line with agreed company sales targets., • Lead the strategic expansion of Pelican House within the USA market, cultivating a defined pipeline of priority accounts., • Maintain regular engagement with prospects and clients, presenting the collection daily and weekly and positioning Pelican House as the partner of choice for design-led rug projects., • Oversee the full client journey - managing order requests, quoting/invoicing, coordinating samples and product information, resolving queries, and ensuring a seamless experience through to delivery., • Produce accurate weekly and monthly reports covering new business activity, revenue performance, and progress against market share targets., • Plan and execute targeted outreach campaigns to attract new business while strengthening relationships with an existing client base., • Organise and lead client-facing events including collection launches, networking evenings, and media engagements to strengthen brand visibility and community presence., • Develop an in-depth knowledge of the collections across construction, sustainability, care, and application - enabling confident, informed recommendations tailored to each client's project needs., • Develop and implement a thoughtful business development strategy aligned with the Pelican House brand., • Represent Pelican House at selected industry events and design fairs, strengthening brand presence and generating qualified opportunities., • Contribute to the ongoing refinement of sales processes to ensure clarity, efficiency and scalability. Key Skills & Experience • Minimum 5+ years’ experience in a similar role., • Experience in the trade interior world is essential., • CRM experience - working with HubSpot is a plus., • Strong commercial awareness, with confidence working with pricing, margins, and projections., • Highly organised, detail-oriented, and calm under pressure., • Representing Pelican House as a high end brand, both internally and externally., • Excellent written and verbal communication skills, with a natural ability to build trust and rapport., • Goal orientated and self-motivated, and comfortable working independently within a small team., • Confident using Apple Mac systems and Googledrive., • A genuine passion for ethical craftsmanship, excellent design, and interiors., • A natural networker with the ability to build and maintain strong, long-lasting client relationships. Role Details Hours: Monday - Friday, 9am–6pm, flexible start / finish times. Location: Hybrid in Camden office Travel: regular travel across London, and occasional travel within the UK, Europe and USA. Salary: Competitive Salary, dependent on experience + commission. Benefits Our people are the foundation of everything we do at Pelican House. We are committed to fostering an inclusive, supportive environment where every team member can thrive - personally and professionally. As part of the team, you can expect: • A personal health and wellbeing allowance to use however suits you best, for example health insurance or a gym membership, • An annual career development fund to support your growth, • Additional paid days for community volunteering, • Generous staff discount across the full Pelican House collection, • Flexible and hybrid working, • 34 holiday days (including bank holidays) + Christmas break Why Join Pelican House? This is a rare opportunity to take a leading role within a growing luxury brand and help shape its future. You will be trusted with responsibility, encouraged to bring ideas, and supported in building a sales function that reflects the values and ambition of Pelican House. To Apply Please send your CV along with a short cover letter outlining why you would be a great fit for the role to: bella@pelican-house.com We look forward to hearing from you.

International eCommerce Trading & Marketplace Manager (Amazon) Hybrid | London Salary: Up to £55,000 + Bonus + Benefits About the Opportunity Fella & Jones are delighted to be partnering with one of the UK's fastest-growing consumer brands. Following exceptional growth and market success, the business is now embarking on an ambitious international expansion strategy. To support this exciting next chapter, they are seeking an International eCommerce & Amazon Marketplace Manager to drive online trading performance and accelerate growth across key global markets. This is a highly visible role within a fast-paced, entrepreneurial environment where you'll have genuine ownership and the opportunity to make a significant impact on the brand's international growth journey. The Role Reporting into the Head of E-commerce , you will be responsible for maximising revenue, profitability and customer acquisition across both the DTC website and Amazon marketplace channels. You will lead trading activity, optimise Amazon performance, identify growth opportunities and work cross-functionally to deliver a best-in-class customer experience across all digital touchpoints. Key Responsibilities • Own day-to-day trading performance across international eCommerce channels., • Manage and optimise the Shopify Plus platform, ensuring a seamless customer journey and best-in-class user experience., • Develop and execute trading plans to drive revenue, conversion, AOV and customer retention., • Own and manage the annual trading and promotional calendar, aligning key campaigns, product launches and peak trading periods., • Manage and optimise the Amazon marketplace strategy across key international territories., • Develop regional pricing and promotional strategies, ensuring competitiveness whilst protecting margin and brand positioning., • Work closely with Performance Marketing teams to maximise customer acquisition, ROAS and conversion opportunities., • Collaborate with CRM teams to develop customer retention initiatives, loyalty programmes and lifecycle marketing strategies., • Analyse customer behaviour, competitor activity and market trends to identify opportunities for growth., • Support product launches, seasonal campaigns and promotional activity across DTC and Amazon., • Partner with Operations and Supply Chain teams to ensure inventory availability and forecasting accuracy., • Work closely with third-party logistics and warehousing partners to ensure service levels, stock availability and customer experience standards are maintained across all regions., • Monitor trading KPIs and provide actionable insights to improve commercial performance. About You • Previous experience in an eCommerce Trading, Digital Trading or Amazon Marketplace role., • Strong Shopify Plus experience., • Hands-on knowledge of Amazon Seller Central and/or Vendor Central., • Experience working alongside Performance Marketing, CRM and Loyalty teams to drive growth and customer retention., • Strong understanding of international trading, pricing strategies and localisation., • Experience managing trading calendars, promotional plans and product launches., • Comfortable working with third-party fulfilment and warehousing partners., • Highly analytical with strong commercial acumen and a data-driven approach to decision-making., • Thrives in a fast-paced, entrepreneurial and high-growth environment. In return, you will get the opportunity to work for a fast growing business that offers an excellent work enviroment, great benefits and the opportunity to scale and progress your career with long-term career development plans.

About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Expertise in successfully driving customer acquisition via digital marketing channels exceeding year on year results., • Experience in successfully driving customer acquisition via digital marketing channels exceeding year on year results., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits

Warehouse Manager Dirac Trading Group | Acton, London | Full-time, permanent | On-site Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. What you will own • Lead the warehouse team day to day, setting priorities and holding people accountable., • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand., • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time., • Book UK outbound shipments and resolve courier or collection issues quickly and practically., • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas., • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks., • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency. What we're looking for • Previous experience managing or supervising a warehouse team in the UK., • Strong organisation, prioritisation and communication skills in a fast-paced environment., • A hands-on management style, with the willingness to lead from the front when needed., • Experience managing rotas, temporary workers, overtime and daily warehouse coverage., • Strong attention to detail around packing, dispatch and stock accuracy., • Experience booking UK outbound shipments., • A valid forklift licence, or willingness to obtain one, is preferred., • Applicants must have the right to work in the UK. Package and benefits • £40,000 base salary., • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved., • Free on-site parking and company pension scheme., • Staff discount for stock we sell., • Supportive, high-energy working environment with the office and warehouse teams based together in Acton., • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis., • Overtime support where required, including potential meal support during extended overtime periods. How to apply If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Apply via LinkedIn or send your CV to david@dirac.software, paul@diracgroup.com and ethan@dirac.software.

Job Role: Stockroom Manager Reporting to: Store Manager Location: ME+EM, Marylebone, London Contract type: Full Time About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: The Stockroom Manager is a key leader within the store environment, responsible for driving all back-of-house operations with precision, professionalism, a commercial mindset and a commitment to excellence. This role ensures the accurate receiving, storing, replenishment, and movement of merchandise while maintaining optimal stock levels to support sales performance. The Stockroom Manager leads and develops the stock team, champions system and process improvements, and acts as the primary liaison between the store, head office, and external partners for all stock-related matters. They ensure that daily operations, stock audits, and omnichannel fulfilment are completed efficiently and to brand standard, all while upholding health, safety, and security compliance. The Stockroom Manager supports both the sales floor and customer communication when required, representing the brand with integrity at all times. Responsibilities Systems &Operations • Lead all stockroom operations, ensuring accurate receiving, storing, processing, and replenishment of merchandise., • Be an expert in EPOS and ERP Inventory Management platforms, and confidently identify and champion new processes and system improvements., • Oversee omnichannel fulfilment, ensuring orders are processed, packaged, and dispatched to luxury brand standards., • Maintain stockroom compliance with health and safety regulations, ensuring safe storage, organised inventory, and functional equipment., • Manage inventory accuracy through regular cycle counts, audits, and discrepancy investigations., • Drive operational efficiency by monitoring negative stock, ensuring ticketing accuracy, managing defective goods, and implementing corrective actions., • Identify workflow inefficiencies and propose solutions to optimise space, accessibility, and replenishment processes., • Act as a key systems user and trainer, supporting onboarding and continuous development for all stock-related processes., • Maintain strong communication with Head Office teams (Retail Operations, Merchandising) and external partners (delivery providers, warehousing). Leadership • Lead, motivate, and develop the stockroom team, ensuring tasks are completed efficiently, accurately, and to brand standard., • Coach team members in best practice, identifying training needs and delivering development programmes to build skills and knowledge., • Set clear expectations and priorities, conducting performance reviews and providing continuous feedback., • Act as the voice of the stock team within the store and wider business, championing continuous improvement and cross-functional collaboration., • Communicate effectively with Store Management, Sales, and Visual Merchandising teams to align stock operations with business needs, product launches, and capacity planning., • Demonstrate exemplary professionalism in timekeeping, administration, communication, and customer care. Management • Organise daily and weekly workflows for the stock team in line with business needs, deliveries, recalls, and new product launches., • Maintain optimal stock levels to support store sales goals and minimise overstock., • Lead and execute stock takes and cycle counts, ensuring thorough preparation, accurate reporting, and implementation of corrective measures to reduce shrinkage., • Review incoming product and manage stockroom layout adjustments, collaborating with Compliance and Store Management where necessary., • Ensure timely completion of all inventory-related tasks—including transfers, returns, reservations, and damages—while maintaining high standards of organisation and accuracy., • Uphold strict health, safety, and security protocols, controlling access and ensuring safe stockroom operations., • Manage customer enquiries related to stock and fulfilment when required, acting as a professional brand representative. Key Performance Indicators (KPIs): • Stock Accuracy: Cycle count results, audit accuracy, shrinkage rates., • Operational Efficiency: Timely completion of deliveries, transfers, allocations, and omnichannel orders. Team Development: • Skill progression, training effectiveness, performance improvements., • Replenishment Quality: Stock availability, overstock control, product flow., • Stockroom Standards: Organisation, cleanliness, compliance, and system accuracy. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

London Stock Exchange Group (LSEG) are looking for Risk professionals in London! LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This senior manager role sits within Group Risk and provides Second Line of Defence oversight across non-financial, financial and strategic risks across the Data & Analytics (D&A) division and Group operations. The role provides coverage of commercial and operations functions, supporting end-to-end order to cash processes (pricing execution, contracting, order management, fulfilment and billing), across business-as-usual operations, change and transformation activity, and emerging strategic risks as the business evolves. You'll partner closely with Commercial, Operations, Finance, Technology and Product teams to help identify and articulate risk, support risk-based decision-making, and drive practical improvements to controls and governance. This role requires excellent judgement and the ability to influence senior stakeholders. Operating credibly in ambiguous and evolving risk areas, you'll help the business to navigate uncertainty, trade-offs and risk-based decision-making rather than relying solely on prescriptive controls. Based in London, the role reports to the Director - Head of Commercial, Strategy and Business Change Risk. What you'll be doing • Leading Second Line oversight of business-as-usual risks, transformation programmes, process redesign, system changes and new commercial initiatives across commercial, customer and order management processes, including pricing execution, contract lifecycle, and order-to-cash execution., • Identifying, assessing and articulating strategic, operational and execution risks., • Building partnerships across the divisions and wider organisation to embed risk considerations into design, decision-making and execution, not just assurance activity., • Conducting risk deep-dives where appropriate and working autonomously to consider required focus areas over the coverage remit., • Applying operational resilience principles to support effective response to disruption, analysing incidents, operational losses and customer impacts to provide insightful risk insights and supporting a posture of end to end resilience., • Supporting and challenging the First Line in the delivery of Risk and Control Assessments (RCAs), ensuring risks are clearly articulated, controls are meaningful and risks outside appetite have clear, credible remediation plans., • Preparing concise, high-impact material for risk committees, senior leadership and governance forums, translating complexity into clear risk narratives., • Building positive relationships across all three lines of defence, helping to mature risk culture and improve the effectiveness of risk management in practice., • Contributing to the broader D&A, Operations and Group Risk teams, shaping thinking and supporting the evolution of strategic risk coverage. You'll bring, • Significant experience in non-financial risk management within matrix or regulated environments., • Strong understanding of commercial and operational processes, such as order management, billing, customer operations, process hand-offs and execution risk. An understanding of sales or legal teams and processes would be desirable., • Track record of operating effectively in ambiguous, evolving environments, using judgement and experience, not just frameworks., • Credibility and confidence to influence and challenge senior leaders, constructively navigating tension between commercial objectives, customer outcomes and risk appetite., • Experience supporting large-scale change, transformation or automation initiatives, identifying execution and control risks early., • Strong ability to translate complicated operational realities into clear, strategic risk language, distilling issues into what truly matters for decision-makers., • Excellent communication skills, actively building trust, maintaining independence and partnering effectively across functions., • Good judgement, curiosity and resilience, with the confidence to take positions on difficult issues and adapt as circumstances evolve., • A growth mindset, with experience mentoring others, crafting team thinking and contributing beyond an individual portfolio. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Monitor stock levels and flag shortages, overstocks, or discrepancies Product Setup & Maintenance • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Ensure listings are accurate and live on time for launches and promotions Supplier & Purchase Order Support • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Maintain accurate records of orders, deliveries, and invoices Logistics & Fulfilment Coordination • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Work with warehouse teams to resolve fulfilment or stock issues Reporting & Admin • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Keep operational documentation and systems up to date Launch & Promotion Support • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Coordinate with internal teams to ensure operational readiness Cross-Team Collaboration • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • Support process improvements to reduce errors and improve efficiency Skills & Experience • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams, • Proactive mindset — spots problems before they escalate Free WSET programme Salary 35,000

Job Description: Ticketing & Group Sales Manager (FTC - 6 month contract - FT until November, 2-3 days per week until December 18) Company: SX Global Properties: World Supercross Championship & Ultimate Sevens Location: Hybrid / London Start Date: IMMEDIATE START REQUIRED Role Purpose The Ticketing & Group Sales Consultant is responsible for the end-to-end delivery of ticketing operations and group sales across both the World Supercross Championship and Ultimate Sevens. This role combines commercial sales accountability with ticketing system management, reporting, and event delivery, ensuring a coordinated approach to revenue generation, operational execution, and customer experience across all markets. The role works cross-functionally with Marketing, Event Operations, host cities, and external ticketing partners to maximise ticketing performance and deliver successful live events. Key Responsibilities 1. Group Sales (B2B & B2C) • Lead and deliver group ticket sales strategy and execution across both World Supercross and Ultimate Sevens, • Drive revenue through proactive outbound sales and inbound enquiry management, • Identify and convert opportunities across key segments:, • Corporate clients, • Schools and universities, • Sports clubs and grassroots organisations, • Travel and tour operators, • Community and fan groups, • Manage the full sales pipeline from lead generation through to confirmation and fulfilment, • Sell a range of products including general admission, hospitality, and packaged experiences, • Build and maintain relationships with group organisers to support repeat business and long-term engagement, • Track pipeline performance and provide regular updates on sales progress and forecasts, • Contribute a defined proportion of overall ticketing revenue through group sales 1. Ticketing Operations & Management • Own and manage ticketing operations across all events for both properties, • Act as primary point of contact for:, • Ticketing platforms (e.g. Ticketmaster), • Venue ticketing teams, • Oversee ticketing system functionality, including:, • Inventory builds and management, • Pricing structures and adjustments, • Promotional offers and access codes, • Ensure ticketing products are correctly configured and aligned with commercial and marketing strategies, • Manage ticket-related customer enquiries and ensure timely resolution, • Coordinate with internal teams to ensure accurate setup and on-sale delivery 1. Marketing Integration & Performance Optimisation • Work closely with Marketing teams to align campaign activity with ticketing and group sales objectives, • Analyse the performance of marketing campaigns and their impact on ticket sales, • Provide recommendations to optimise:, • Audience targeting, • Channel performance, • Conversion strategies, • Participate in regular campaign review meetings, contributing insights and identifying opportunities to improve sales performance 1. Reporting & Data Analysis • Produce and distribute weekly ticketing reports covering:, • Sales performance, • Revenue tracking, • Customer segmentation and demographics, • Campaign effectiveness, • Monitor key performance indicators and identify trends across markets and events, • Provide data-driven insights to inform pricing, sales strategies, and marketing decisions, • Support reporting requirements for host cities and commercial partners 1. Event Delivery • Prepare detailed ticketing and operational briefing documentation for each event, • Ensure event delivery teams are fully informed on:, • Ticketing structures, • Sales performance, • Customer segments and group bookings, • Support the transition from sales and ticketing into live event execution, • Coordinate with operations teams to ensure smooth entry, accreditation (where relevant), and customer experience 1. Post-Event Analysis & Continuous Improvement • Conduct post-event reviews across both properties, including:, • Attendance vs. sales performance, • Revenue outcomes, • Marketing effectiveness, • Customer feedback, • Produce post-event reports with clear insights and recommendations, • Identify opportunities to improve future ticketing strategies, sales approaches, and operational processes Key Relationships • Internal:, • Marketing, • Event Operations, • Partnerships / Commercial, • External:, • Ticketing platforms (e.g. Ticketmaster), • Venue ticketing teams, • Host city stakeholders, • Group organisers and clients Skills & Experience • Experience in ticketing, group sales, or event commercial roles within sport or live entertainment, • Strong understanding of ticketing systems and processes, • Demonstrated ability to generate and convert sales opportunities, • Analytical capability with experience in reporting and performance evaluation, • Strong organisational skills with the ability to manage multiple events and markets simultaneously, • Effective stakeholder management and communication skills, • Ability to operate independently in a fast-paced environment Success Measures • Delivery of group sales revenue targets across both properties, • Accuracy and efficiency of ticketing setup and operations, • Quality and timeliness of reporting and insights, • Effectiveness of collaboration with marketing to drive ticket sales, • Smooth execution of ticketing within event delivery, • Continuous improvement in ticketing performance and customer experience

Job Title: Supply Planner Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Key Responsibilities Stock Forecasting & Planning • Manage the inbound supply and demand requirements for product and componentry alike including NPD lines, campaign activity, pack off bundles and the annual festive range launch, • Work as a Supply Chain team with the internal sales leads to collate and build out a sku level, by channel forecast plan that is reviewed quarterly against actual sales to ensure sales planning and stock need are aligned, • Maintain forward forecast requirements for finished goods manufacturers and componentry suppliers as well as utilise sales history to ensure the key sku range is always on stock globally., • Prepare monthly S&OP deck, PO cash flow plan and maintain outlined required stock value reporting, • Manage all internal communication on inventory availability, short shelf life stocks and drive action plans to clear as needed, • Work with manufacturers and componentry suppliers to outline an ongoing production plan holding them to expected delivery dates and ensuring SLA’s are adhered to, • Work with channel leads directly to ensure stock on hand availability is as needed (particularly for D2C) and correctly allocated to support upcoming sales and promotions Data Management • Manage and maintain product master data in Business Central (ERP) and the company product bible, • Collate and maintain supplier and production information required for B Corp, Eco Vadis and EPR reporting, • Key and manage stock and componentry purchase orders, assembly orders and intercompany transfer orders as needed, maintaining and updating expected arrival dates and managing communication with manufacturers and the wider business on the impacts of delays Stock Management & Accuracy • Review physical stock on hand at 3PL’s versus Business Central system (ERP) and lead investigations on discrepancies or variances relating to production or receipt of goods., • Manage inventory adjustments required to support accurate stock figures that support ongoing planning, • Manage obsolete components, discontinued finished goods and short shelf life stocks to reduce write off and maintain stock position. Person Specification Experience: • Previous Supply and/or Demand Planning experience, • Keen understanding of production planning processes (outside of planning systems) having driven transformative change planning processes in previous roles, • Experience with end to end production planning (raw material, componentry and finished goods planning), • Strong understanding of product master data management and accuracy improvement, • Demonstrable cross functional working Skills & Aptitude: • Ability to communicate and influence cross functionally and with all staff levels, • Highly numerate and analytical with advanced excel proficiency, • Highly organised, motivated & solution driven, • Hands on, ability to manage deadlines, • Advanced Microsoft knowledge is essential, • Experience with ERP systems beneficial but not essential, • Strong problem-solving skills and comfortable in both strategic and operational tasks, • Motivated self-starter who thrives in a dynamic and evolving business. Aromatherapy Associates is dedicated to fostering a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce leads to richer discussions, innovative ideas, and better outcomes for our team and the communities we serve. We actively encourage applicants from all backgrounds to join us in our mission to create a more inclusive and equitable future.

Why Ocado? Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"). This drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position to influence and drive positive change. This role also involves working closely with the wider Ocado Logistics Excellence functions, the CFC and the Operational Business Units, Delivery Operations plus the relevant Senior Leadership teams. Responsibilities As CI Manager you will be responsible for the delivery of improvement projects and initiatives that drive advanced performances across 5 pillars of Safety, People, Customer, Delivery and Cost: You will also be responsible for the following tasks: • Deliver site improvement projects to time and budget, • Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects, • Act as the onsite representative to support and roll out projects initiated by other business areas, • Manage projects to an agreed structure with clear requirements, stakeholders and objectives, • Manage stakeholder communications to ensure that a stakeholders are kept up to date, • Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using:, • Data analysis & trend mapping, • Lean methodology tools, • Operational expertise, • Qualitative insight from operational teams, • Information and legal requirements from other business areas, • Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation You will also contribute to onsite cadence by: • Supporting the meeting landscape to focus and achieve buy in to quality, cost and delivery issues, • Working closely with operations teams at a levels to support them in delivering improvements, • Coaching and train operational teams to embed a culture of quality focused continuous improvement, • Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for improvement initiatives. About you The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values. You will possess these following qualities: • Ability to persuade, negotiate and influence key stakeholders, • Confidence in delivering informative, well-organised presentations, • Experience of managing projects, • Experience of analysing and utilising data, • Previous experience in a continuous improvement environment or the use of Lean methodology tools, • Previous experience in a 24/7 productivity conscious warehouse environment, • Working knowledge of food safety practices, • Good working knowledge of Microsoft and Google suite, • Excellent problem solving skis with a solution focus & strong bias for action, • Strong verbal & written communication and numeracy skills, • Be a recognised self starter with excellent personal organisational skills What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme, • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+., • Bonus Scheme

Start date: ASAP (Urgent!!) Location: London, UK On site Requirement: 3 times per week Contract Inside IR35 Software Development Engineer About the role Ours is a globally distributed, full stack java tech team and our building blocks consist of a set of Microservice components, backend APIs, Rich UI, robust Eventing Platform and Data layer components utilising a wide range of modern technologies including: • Java, RxJava, SpringBoot, • Kafka, PostgreSQL and Couchbase, • Docker, Kubernetes, Jenkins, Azure DevOps, Splunk, AppDynamics, New Relic, • Azure Cloud We are responsible for the software throughout the lifecycle. We maintain a DevOps culture employing continuous integration and delivery, supporting our code through to production and beyond. You will be responsible for We are seeking highly skilled Software Development Engineers (SDEs) for a project to drive the design, development and implementation of software solution for next generation customer fulfilment system. As a key member of our engineering team, you will develop robust, scalable and efficient java-based applications to optimise warehouse operations and drive operational success. You will directly contribute to evolving product, reducing cost and increasing profitability. Design and Develop: Architect and build high-performance applications. System Optimisation: Collaborate with cross functional teams to enhance system efficiency, scalability and reliability for mission critical applications. Integration: Develop APIs and microservices to integrated with enterprise API and third-party platforms. Code Quality: Write clean, maintainable and well documented code, adhere to best practices and coding standards. Troubleshooting: Diagnose and resolve complex technical issues in real-time to ensure un-interrupted operations. Mentorship: guide junior engineers and foster culture of continuous improvement. Innovation & Collaboration: Stay ahead of industry, work closely with hardware, data scientists and operation team. You will need Experience relevant for this job: • Previous experience of having done product development using agile methodologies, • Hands-on experience of building and supporting reliable and operationally robust full stack and distributed Java applications / products, • Any previous experience of having contributed in a globally distributed software engineering teams would be a big plus. Tech Skills • Programming, • Demonstrate in depth knowledge of IDE, language, and toolset in language of choice., • Implement critical path components in a large or complex or project., • Demonstrate excellent understanding of language & framework and a good working knowledge of the abstraction layer underneath, • Comfortably test drive any feature/comfortable with TDD cycle, • Comfortably debug/find complex problems, • Design, • Identify and apply appropriate design patterns to problems, • Understand Idempotence, • Actively practice the boy scout principle, leaves design, code in a better state than when arrived, • Understand importance of domain model and can coherently model a problem domain within a given context, • Understand design patterns such as CQRS and eventual consist, • Understand how to design for performance at all levels, • Development Practice, • Automate everything by default, • Build a CI/CD pipeline, • Tech Stack Specialization, • Java, Spring boot, • Kafka, • Postgres, • Couchbase, • CI/CD: Azure pipelines / Git Actions., • Cloud: Azure

Validation Specialist – Join A Customer Care Team & Make an Impact £30,000 + 10% Bonus £3000 Paid overtime (Saturdays plus Bank holidays - £3000 Earning potential - £36,000 • Hybrid - 3 days in office ., • Your wellbeing matters. Benefit from private healthcare, wellbeing programmes, mental health support, gym discounts, and more. Our client is growing at a rapid pace and we’re looking for a Validation Specialist to join their Customer Care team and play a key role in protecting their customers, strengthening fraud‑prevention processes, and ensuring data is always accurate and high‑quality. If you’re detail‑driven, love solving problems, and enjoy work that genuinely makes a difference, this is a role where you can shine. What You’ll Do • Carry out precise validation checks across a wide range of documents and policies, ensuring all data matches internal systems., • Use specialist tools to detect document fraud, flagging any suspicious activity., • Speak with customers via inbound and outbound calls, offering clear explanations and ensuring a positive, professional experience., • Accurately record, track and update validation outcomes in line with compliance and internal procedures., • Escalate potential fraud cases through the correct channels., • Work closely with both Customer Care and Underwriting teams to ensure consistency, accuracy and compliance., • Spot trends, highlight issues, and suggest automation or process improvements., • Stay close to our customer operations by occasionally supporting fulfilment tasks (phone, email, live chat)., • Support colleagues by providing clear, knowledgeable responses to validation‑related queries. What We’re Looking For • Experience in customer service, validation, operations or a regulated environment., • Exceptional attention to detail, with the ability to identify discrepancies quickly., • Strong understanding of document handling and validation processes., • Confident using digital tools, platforms, and workflow systems., • Clear written and verbal communication skills., • Ability to work independently while collaborating effectively with your wider team., • Experience within fraud, compliance, or insurance is a bonus — but not essential. What would you want to join this organisation? This is an organisation where people who join do their best work when they feel supported, trusted, and empowered. Joining this amazing company means you’ll get meaningful opportunities to grow, feel valued, and enjoy coming to work.

Required Skills & Experience - 10+ years of Business Analysis experience within E-commerce and Retail domains. - Mandatory experience with Shopify+ backend integrations. - Strong knowledge of retail transformation and business process change management. - Proven ability to work across multiple business functions in complex enterprise environments. - Excellent communication, stakeholder management, and documentation skills. - Strong analytical, problem-solving, and facilitation capabilities. - Ability to operate effectively in fast-paced transformation programs. Shopify+ & Backend Integration Experience - Strong experience working with Shopify+ backend integrations is mandatory. - Experience integrating Shopify with PIM tools, pricing systems, tax engines, ERP platforms, and related retail systems. - Define and document integration requirements, data mapping, workflows, and validation logic. - Collaborate with technical teams to ensure seamless integration delivery and testing. - Support troubleshooting and validation of integration-related issues. Retail & Business Domain Expertise - Strong understanding of retail and eCommerce operational workflows. - Experience working closely with Finance, Customer Services, Warehouse Management, Website Merchandising, and Customer Loyalty teams. - Understanding of Order-to-Cash, fulfilment, pricing, inventory, returns, promotions, and customer lifecycle processes. - Experience supporting the establishment of EU Legal Entities and associated operational/business process impacts is highly desirable. Stakeholder Management & Collaboration - Act as a key liaison between business users, delivery teams, and external vendors. - Facilitate workshops, stakeholder meetings, and solution walkthroughs. - Ensure business alignment and obtain formal sign-off on requirements and process changes. - Support User Acceptance Testing (UAT), defect triage, and go-live readiness activities. Key Responsibilities – Business Analysis & Transformation - Lead requirements gathering workshops with business and technology stakeholders. - Analyse and document current-state and future-state business processes during eCommerce platform transformation. - Develop Business Requirement Documents (BRDs), Functional Specifications, user stories, acceptance criteria, and process maps. - Ensure traceability of requirements through design, development, testing, and deployment phases. - Support business process redesign aligned with operational and commercial objectives. - Work closely with project managers, architects, developers, QA teams, and thirdparty vendors. Preferred Qualifications - Experience working in global retail transformation programs. - Familiarity with Agile/Scrum methodologies. - Exposure to ERP, OMS, CRM, and supply chain systems.

Job title: Senior Product Manager Location: Location (hybrid) Contract Own the end-to-end product management of International Online D2C channel - driving the customer experience, conversion, and revenue growth across European, North American, and APAC markets. Translate international customer needs and commercial objectives into a prioritised roadmap spanning three core investment areas: online experience optimisation (closing the conversion gap with UK), post-purchase and local fulfilment (enabling faster delivery via ZEOS and regional distribution), and platform performance (improving site speed, SEO visibility, and determining the long-term platform strategy). Coordinate across a complex dependency landscape — including Global-E, Salesforce Commerce Cloud, and UK platform teams - while partnering closely with UX, Technology, and International commercial stakeholders to balance speed-to-market with technical sustainability. Act as the voice of the international customer: use data, competitive benchmarking, and experimentation to continuously prioritise what drives the most customer and business value, managing trade-offs across markets, categories, and fulfilment models. Champion product-led ways of working - with innovation, experimentation, and collaboration at the heart of the approach. Key accountabilities and measures • Ability to interpret customer / market / technology trends and to share views more widely on how they will affect the business and their product space, • Benchmark against competitors over time and demonstrate they are creating a competitive advantage within the products they work on, • Facilitate ideation across your stakeholders, • Create product visions and roadmaps across your focus area and that of other teams in the business to execute, • Construct in-depth business cases, tailored to meet the needs of stakeholders and the business, • Manage a roadmap end-to-end that include tech, operations and customer facing elements. Manage dependencies and risks across multiple teams. Regularly present to wider teams and stakeholders, effective at getting stakeholders to fully understand the value of requests and therefore help prioritising their work, • Think ahead and anticipate requests from stakeholders, get ahead of these by delivering enablers ahead of schedule, • Contribute to each quarterly prioritisation process and create a hi-level product roadmap, presenting it to wider teams and stakeholders on a regular basis, • Demonstrate a good level of understanding of the full technology stack and understand how your product interacts with all areas of the business, • Conduct complex analysis tasks, strategy analysis and benefits realisation using a variety of tools and techniques to suit the complexity and audience, • Identify risks, issues and opportunities of significant strategic and tactical impact to the business and drives successful business outcomes, • Capable of leading a team(s) with multiple capabilities to deliver complex customer facing products. Demonstrate the ability to make the right trade-offs in order to deliver products that exceeds customer’s expectations and delivers business value, • You ensure effective objectives and key results are set for all new features, • Develop clear and compelling value propositions, working with stakeholders to align and agree, • Lead the process of identifying a variety of possible features / solutions to that address the problem and best reinforce the value proposition, • Effectively deliver agile product responsibilities in all heartbeat sessions, • Work with the scrum master to inspect and adapt the teams working practices to suit the product lifecycle optimising value delivery, • Lead the development of user stories, the development backlog and sprint plan, • Manage the UAT for your features and prioritise the issues ahead of feature release, • Identify and use the best analysis methods for your projects. Using deeper dive analysis to proactively identify areas of improvement whether these are quick wins Vs longer term, • You report on progress against new feature objectives and key results to key stakeholders, communicating decisions/recommendations to optimise or stop new features, • As a lean and Agile expert; promote new ideas in the team, encourage and facilitate agile working, • Support members of the team in learning and practising new approaches to internal process and attend heartbeat sessions to provide feedback on what is working and what could be improved Key skills • Over 5 years’ experience in product management, demonstrating successful development and delivery of product strategies, roadmaps through to product launch and optimisation, • Extensive experience and passion for the relevant product area and a deep understanding of the customer, • Excellent technical capability, • Experience of managing successful delivery in an Agile software environment to deliver customer-led outcomes, • Excellent communication skills and strong experience in dealing with business stakeholders - relatability to non-technical business users and technical resources, • Strong line management skills, • Experience of managing teams located near and offshore, • Experience of Digital Retail Product Management helpful, but not essential, • Excellent requirements / competitive analysis skills, pricing and financial planning, • You are a connector, bringing people together you help make improvements even in areas you do not own., • You have the ability to strongly influence decisions you don't own.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1) Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2) Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3) Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4) Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5) People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6) Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes., • Contribute to the long-term P&L growth of the Retail Fashion practice. Fashion-Specific Impact Areas You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Define integrated digital and store experiences, fulfilment models, returns strategies and service architecture. Merchandising Excellence • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Leverage first-hand industry experience to ensure recommendations resonate operationally. Next-Generation Supply Chain & Sourcing • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Shape sourcing strategies—including nearshoring, supplier segmentation, and vendor collaboration models. Customer Experience Transformation • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness., • Advocate for the customer voice throughout transformation. Proposition Development • Define and optimise value propositions, category roles, price architecture, private label strategies and product lifecycle dynamics. Your Profile Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Warehouse Supervisor- Wembley (11am-7pm)- Up to £38,000 A fast-growing direct-to-consumer retail business is looking for a hands-on Warehouse Supervisor to take ownership of its warehouse operation and support the next phase of growth. Established under two years ago, the company has already scaled to over £3m in annual revenue, with strong year-on-year growth driven by a digital-first eCommerce model. Operating within a fast-moving consumer category, the business supplies a wide range of products directly to customers across the UK. With a focus on value, availability, and customer experience, it has quickly built a loyal customer base and reputation for reliable fulfilment. The wider team is currently around 15 people, with six employees based in the warehouse. This is a key hire as the business transitions from a founder-led, informal setup to a more structured and scalable operation. The successful candidate will work closely with the founders to professionalise the warehouse, improve performance, and implement stronger processes and controls. This is a highly hands-on role, suited to someone who enjoys being on the warehouse floor, leading from the front, and making tangible improvements in a fast-paced environment. Key responsibilities: • Oversee day-to-day warehouse operations, including inbound, storage, picking, packing, and dispatch, • Ensure accurate and on-time order fulfilment using the existing WMS (Mintsoft), • Manage daily coordination with delivery partners to meet collection cut-offs, • Lead, coach, and develop a team of warehouse operatives, • Set clear expectations and drive accountability across the team, • Identify inefficiencies and implement process improvements and SOPs, • Improve warehouse layout, productivity, and space utilisation, • Strengthen stock control and inventory accuracy, particularly for high-value items, • Maintain and improve Health & Safety standards and compliance, • Track and report on operational KPIs (e.g., accuracy, throughput, dispatch times) What makes a successful candidate: • Experience in a similar warehouse supervisor or team lead role (ideally within a start-up environment), • Hands-on leadership style, comfortable working on the floor, • Strong organisational and problem-solving skills, great attention to detail with stock control, • Process-driven mindset with a focus on continuous improvement, • Experience with warehouse management systems (Mintsoft preferred), • Ability to introduce structure into a fast-paced, evolving environment, • Confident managing teams in a close-knit or informal setting, • Full permanent right to work in the UK If you are ready to join a business where you can make a true impact, apply now!

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

ABOUT TALA Tala is on a mission to be the definitive zero-carbon lighting brand. Founded in 2015, we are a design-led, sustainability-focused lighting company headquartered in London, with global fulfilment centres in Atlanta, Amsterdam, and London. We create high-quality lighting products that blend design, technology, and sustainability - and we are growing. THE ROLE We are looking for a commercially sharp, self-directed Sales Manager to own Tala's most important UK relationships and open up new international markets. This is a role for someone who knows how to operate within complex retail and wholesale organisations, earning trust at buying director level, navigating large accounts, and driving revenue without needing to be managed. You will hold a portfolio of the UK's most prestigious retail and wholesale accounts, develop new high-value partnerships across premium department stores, electrical distributors, and national buying groups, and lead Tala's commercial expansion into international distribution territories outside the EU and US. This role involves regular UK travel and periodic international travel as the territory requires. We want someone who brings structure, credibility, and consistent execution, and who is energised by the weight of the opportunity presented. KEY RESPONSIBILITIES • Own and grow Tala's most strategic UK retail accounts, including established partners across premium department store and lifestyle retail, ensuring revenue growth, strong sell-through, and long-term partnership health., • Identify, pursue, and close new high-value UK retail and wholesale partnerships across premium department stores, electrical distributors, and national buying groups., • Build and execute an international distribution strategy for territories outside the EU and US, identifying, evaluating, and onboarding distribution partners across target markets., • Own the full sales cycle end-to-end: prospecting, pitching, negotiating terms, and closing, then managing accounts to maximise growth and retention., • Maintain a healthy pipeline in the CRM, forecast accurately, and use data to prioritise effort and improve conversion., • Represent Tala at trade shows, industry events, and key customer meetings across the UK and internationally., • Work closely with marketing, product, and operations to ensure account needs are met and new launches are well supported. WHAT WE'RE LOOKING FOR • Significant B2B sales experience in lighting, interiors, furniture, homewares, or a good track record in consumer goods, with a history of hitting and exceeding targets., • Experience managing complex national retail accounts and/or working with wholesale or distribution networks at a senior level., • Commercially astute - you understand margin, trading terms, and what it takes to grow an account profitably, not just in volume., • Comfortable operating with significant autonomy - you manage your own time and pipeline and deliver without fuss., • A confident communicator who builds relationships at buying director and senior leadership level., • Organised and data-disciplined - you track everything in the CRM and use it to sharpen your approach., • Comfortable with regular travel across the UK and internationally where the role demands., • International commercial experience is a strong advantage, particularly across APAC, the Middle East, or LATAM. WHAT WE OFFER • Competitive salary (£60k+) + uncapped commission, • 26 days annual leave + bank holidays, • 60% staff discount on Tala lighting