Customer fulfilment jobs in United Kingdom

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. • Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our client, who are market leaders in their field are looking for a Mobile Cleaner to travel around the London and surrounding areas cleaning the outside of ATM's. You will be responsible for ensuring Automated Teller Machines (ATMs) are maintained to a high standard of cleanliness, presentation, and hygiene. The role focuses on cleaning ATM units, surrounding areas, and touchpoints to ensure a safe, professional, and customer-ready environment at all times. Each ATM takes approximately 10 minutes to clean therefore you will be going to several different sites per day. You will be working independently, ‘in the field’, using a company van (which can also be used for personal use) and travelling to required areas on a daily basis. Full UK Valid Driving License is essential. If you enjoy driving and mainly working on your own and also enjoy light cleaning duties this is a great job. Long term there may also be the possibility to move on and train to work with installations and maintenance. Main Responsibilities include the following: • Carrying out scheduled cleaning of ATM units across assigned locations, • Clean all external ATM surfaces including screens, keypads, fascia, and cash dispensing areas, • Ensure hygiene of high-touch points to reduce contamination risk, • Clean surrounding areas including floors, signage, and enclosures where required, • Use approved cleaning materials and methods to avoid damage to sensitive equipment, • Follow cleaning schedules, route plans, and service-level agreements (SLAs), • Record completed cleans accurately using handheld devices, • Identify and report any visible damage, faults, vandalism, or security concerns, • Ensure sites are left clean, safe, and presentable for customer use, • Maintain company vehicle, stock, and cleaning materials in an organised manner, • Comply with all health & safety, lone working, and site-specific requirements, • Handle customers in a professional manner during difficult high-pressure situations., • Communicate with all Cennox personnel involved with the accounts ensuring that our associates understand the level of service performance to which we have committed., • Attend training classes to ensure fulfilment of Service Levels., • Work well independently and in a team situation., • Make recommendations for improving our service, reliability & performance Skills and Experience: • Experience in cleaning, field-based roles, or facilities services (preferred), • Strong attention to detail and pride in presentation standards, • Ability to work independently while following structured routes and schedules, • Comfortable working outdoors and travelling between multiple locations, • Basic IT skills for reporting via mobile devices, • Good awareness of safety and public-facing environments, • A flexible approach to work and a willingness to learn new skills, • Full UK Valid Driving License is essential. In addition to the salary, other benefits include: • Regular overtime opportunity, • In house training on new product offerings, • Laptop, mobile phone, van and clothing, • 9% pension scheme (combined contributions), • 2 x salary Life Assurance, • Refer a Friend scheme, • Optional Healthcare plan including retail discounts, • Employee Assistance Programme Hours of Work: • Hours of work are 9 hour shifts with an hour for lunch between 8:30am and 5:30pm Full UK Valid Driving License is essential. Prospects available long term. Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to financial, criminal record and references.

Do YOU speak Mandarin and have experience in PARTS OPERATIONS or ENGINEERING / AUTOMOTIVE SUPPLY CHAINS? Do you enjoy working with data, managing priorities and supporting dealer enquiries in a structured and professional manner? This role offers broad exposure across parts planning, inventory control and aftersales operations within a growing OEM-backed organisation. My client is continuing to expand its UK aftersales and parts operation and is looking to appoint an OEM Dealer Support & Parts Planning Specialist to support the developing dealer network. This role sits at the centre of parts operations, balancing inventory planning, backorder management and day-to-day dealer support activity. Salary: 40K - 50K - depending on experience and current salary, + benefits Location: London Work Style: 100% Office-based Language: English & Mandarin Key Responsibilities • Analyse parts demand, sales trends, stock position and backorder data to support replenishment planning, • Prepare and manage purchase orders for spare parts, accessories and selected aftersales products, • Monitor stock coverage, identifying shortages, supply risks and slow-moving parts, • Support inventory performance reviews to balance availability and stock investment, • Manage daily backorder status and follow up overdue or high-impact supply issues, • Prioritise critical backorders based on vehicle-off-road cases and customer impact, • Provide clear updates on backorder position, recovery actions and expected supply timing, • Act as a key point of contact for dealer parts enquiries including availability, order status and system issues, • Liaise with internal teams across service, technical, warranty and finance to resolve dealer issues, • Maintain accurate parts data and support operational reporting and process improvement What We’re Looking For • Experience in automotive / heavy machinery parts operations, inventory planning, supply chain or aftersales support, • Understanding of parts replenishment, stock control and fulfilment processes, • Experience managing backorders or coordinating supply issues, • Strong communication skills with confidence dealing with dealer networks, • Analytical approach with high attention to detail, • Proficient in Microsoft Excel and other Microsoft Office tools, • Experience using SAP or other ERP or inventory systems desirable, • Ability to work independently in a fast-moving operational environment

Deskside Support Analyst Job Advertisement: Deskside Support Analyst Location: London Contract Type: Permanent, fully in the office Salary: £35,000 - £37,000 (depending on experience) Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! What You'll Do: As a Deskside Support Analyst, you will be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members. You'll tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling. Your responsibilities will include: • Providing top-notch support across Windows 11, Dell laptops, iPhones, and iPads, • Managing AV support in our 7+ meeting rooms, ensuring seamless Teams meetings, • Handling incidents and requests through walk-ups, email tickets, Teams messages, and calls, • Maintaining hardware and software asset inventory, ensuring everything is up to date, • Offering excellent customer service, translating technical jargon into easy-to-understand terms Key Responsibilities: • Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) end user hardware support, AV support • Systems / Service support - Azure AD, Office 365, • IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written), • Floorwalking and interact with users and represent the brand calmly and professionally, • You will be proficient in IT support, both on IT hardware and Audio Visual (AV) support, dealing with a variety of user requests. You will maintain a high level of customer service at all times and adhering to company service delivery principles, • The Deskside Support Engineer will also be responsible for providing remote support services to colleagues for any service requests and issues relating to colleagues' IT hardware and software, • Manage colleague expectations remotely using effective communication, quick resolution in keeping with our outstanding customer support services, ensure service levels are maintained and provide highest level of colleague experience, • Track all requests maintaining ownership of the issue and providing consistent and timely resolutions., • Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance, • Provide advice, direction and support to all users including executive members, board members and guests in professional manner, • Ensure quality standards are adhered to for any deliverables and raise any concerns that may impact on local level, • Effectively log issues using standard and approved tools and ensure follow up and feedback with the end user, • Excellent ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritise tasks is a must., • Liaising with the cover team to ensure that they are site-familiar and aware of any procedural and or system changes Essential Skills: • Strong knowledge of iOS mobile devices and Microsoft 365 (Entra ID, Intune, Teams, Defender, Exchange online, SharePoint), • Proficiency in troubleshooting Windows 11 and common productivity tools, • Excellent knowledge of Intune including Autopilot laptop build, • Familiarity with Audio-Visual systems and Microsoft Teams Meeting Room technologies, • Excellent communication skills to articulate technical issues to a non-technical audience Desired Skills: • Provide ad-hoc AV support for meetings and conferences, • Using service management tools to manage, update, escalate and create new Incident and Problem records, • Support, admin and replacement of smart devices, including tablets, • Installation, configuration and administration hardware (Dell), • Maintenance and troubleshooting of MF Printers as directed by technical resources., • Good knowledge of Active Directory - resetting passwords, creating users etc Key Competencies: • Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense, • Excellent communication skills, • Ability to articulate technical information to a non-technical audience, • Excellent documentation and analytical skills, • Good verbal and written communication skills, • Excellent troubleshooting and problem resolution skills, • Able to work well to pressurised deadlines, • Excellent timekeeper and logical thinker To Apply: Send your CV outlining your relevant experience We look forward to meeting you! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client, who are market leaders in their field are looking for a Mobile Cleaner to travel around the London and surrounding areas cleaning the outside of ATM's. You will be responsible for ensuring Automated Teller Machines (ATMs) are maintained to a high standard of cleanliness, presentation, and hygiene. The role focuses on cleaning ATM units, surrounding areas, and touchpoints to ensure a safe, professional, and customer-ready environment at all times. Each ATM takes approximately 10 minutes to clean therefore you will be going to several different sites per day. You will be working independently, ‘in the field’, using a company van (which can also be used for personal use) and travelling to required areas on a daily basis. Full UK Valid Driving License is essential. If you enjoy driving and mainly working on your own and also enjoy light cleaning duties this is a great job. Long term there may also be the possibility to move on and train to work with installations and maintenance. Main Responsibilities include the following: • Carrying out scheduled cleaning of ATM units across assigned locations, • Clean all external ATM surfaces including screens, keypads, fascia, and cash dispensing areas, • Ensure hygiene of high-touch points to reduce contamination risk, • Clean surrounding areas including floors, signage, and enclosures where required, • Use approved cleaning materials and methods to avoid damage to sensitive equipment, • Follow cleaning schedules, route plans, and service-level agreements (SLAs), • Record completed cleans accurately using handheld devices, • Identify and report any visible damage, faults, vandalism, or security concerns, • Ensure sites are left clean, safe, and presentable for customer use, • Maintain company vehicle, stock, and cleaning materials in an organised manner, • Comply with all health & safety, lone working, and site-specific requirements, • Handle customers in a professional manner during difficult high-pressure situations., • Communicate with all Cennox personnel involved with the accounts ensuring that our associates understand the level of service performance to which we have committed., • Attend training classes to ensure fulfilment of Service Levels., • Work well independently and in a team situation., • Make recommendations for improving our service, reliability & performance Skills and Experience: • Experience in cleaning, field-based roles, or facilities services (preferred), • Strong attention to detail and pride in presentation standards, • Ability to work independently while following structured routes and schedules, • Comfortable working outdoors and travelling between multiple locations, • Basic IT skills for reporting via mobile devices, • Good awareness of safety and public-facing environments, • A flexible approach to work and a willingness to learn new skills, • Full UK Valid Driving License is essential. In addition to the salary, other benefits include: • Regular overtime opportunity, • In house training on new product offerings, • Laptop, mobile phone, van and clothing, • 9% pension scheme (combined contributions), • 2 x salary Life Assurance, • Refer a Friend scheme, • Optional Healthcare plan including retail discounts, • Employee Assistance Programme Hours of Work: • Hours of work are 9 hour shifts with an hour for lunch between 8:30am and 5:30pm Full UK Valid Driving License is essential. Prospects available long term. Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to financial, criminal record and references.

Excellent opportunity as a SAP Senior Specialist at a well- established premium brand. Our client is aiming to expand their global business including EMEA, they are recruiting this role to proactively participate toward this mission. As our client are modemizing their technical core, they are recruiting a Senior SAP S/4HANA Order-to-Cash(O2C) specialist to lead, operate, and optimize their end-to-end commercial data streams across Retail, E-Commerce, Digital Marketplaces, Logistics, and Finance. This role ensures real-time data integrity between SAP S/4HANA, SAP CAR, Magento, Tradebyte, Cegid POS, 3PL warehouses, and financial systems to support a premium, seamless omnichannel customer experience. Job description: 1. SAP Functional Leadership & O2C Core Configuration (SD/MM/LE) • Process Architecture: Act as the functional owner for the end-to-end SAP S/4HANA Order-to-Cash lifecycle, driving continuous improvement in order processing speed, fulfilment accuracy, and revenue assurance across EMEA., • Hands-on Configuration: Deeply engage in the hands-on configuration of core Sales and Distribution (SD) and Logistics Execution (LE) building blocks, specifically focusing on advanced pricing conditions, Available-to-Promise (ATP/aATP), delivery processing, shipping, billing, and global returns management., • Financial & Localization Alignment: Set up and manage complex cross-border controls, including intercompany inventory flows, credit management, accurate multi-currency handling, and country-specific tax/VAT localizations across European markets. 1. Digital Commerce, Omnichannel & POS Integrations • E-Commerce Data Integrity: Govern and optimize real-time SAP Magento data pipelines ensuring flawless synchronization of product catalogs, localized pricing, dynamic stock pools, customer orders, cancellations, refunds, and returns., • Marketplace Engineering: Manage and scale high-volume SAP Tradebyte configurations to sustain seamless multi-country transactional growth across modern digital marketplaces like Zalando, Rakuten, and future platforms such as ASOS., • Unified Brick-and-Mortar Ingestion: Ensure that in-store Cegid POS sales transactions (WPUUMS logs) and localized store inventory adjustments map, audit, and post accurately without latency into both SAP CAR and core S/4HANA. 1. Warehouse Logistics, Third-Party (3PL) & EWM Execution • Logistics System Support: Oversee and troubleshoot core warehouse technology handshakes spanning inbound logistics, outbound processing, Advanced Shipping Notices (ASN), picking, packing, and final carrier shipping documentation., • 3PL Data Reconciliation: Act as the primary technical interface for third-party logistics (3PL) partners, rapidly identifying and resolving transactional messaging failures, inventory balance mismatches, and physical-to-digital fulfilment exceptions., • Extended Warehouse Operations: Apply strong functional knowledge of SAP EWM process logic to streamline distribution centre workflows and support regional warehouse migration initiatives. 1. Real-Time Data Auditing & Inventory Visibility (SAP CAR) • Omnichannel Article Availability: Support and optimize SAP CAR processes, specifically managing Point of Sale Data Transfer and Audit (POSDTA), real-time stock availability, and Omnichannel Article Availability (OAA) concepts., • Cross-Channel Stock Auditing: Enforce strict data quality (DQ) rules to secure complete alignment and movement consistency across e-commerce platforms, active marketplaces, physical stores, and 3PL warehouses. 1. Middleware Governance & Interface Optimization (IDocs / CPI / BTP) • Interface Triaging: Proactively monitor, debug, and clear high-volume system-to-system integration bottlenecks, taking absolute ownership of transaction-critical IDoc errors (including ORDERS, DESADV, INVRPT, MBGMCR, INVOIC, and WPUUMS)., • Integration Layer Scaling: Partner closely with SAP CPI/BTP middleware development groups to enhance structural mapping logic, design advanced automated error-handling routines, and configure network prerequisites for newly onboarded sales channels or carriers. 1. Transformation Initiatives, Project Delivery & Documentation • Next-Gen Omnichannel Feature Delivery: Contribute directly to Onitsuka Tiger’s regional digital core transformation milestones, leading the system logic design for advanced retail initiatives like Click & Collect, Ship-from-Store, and Endless Aisle., • Transformation Governance: Champion new country rollouts, new retail store technical readiness schedules, 3PL operator transitions, and backend finance transformation streams., • Technical Asset Craftsmanship: Author and maintain elite project and operational artifacts, including Business Process Master Lists (BPML), comprehensive Functional Specifications (FS) for technical ABAP/WRICEF teams, realistic test scripts, data validation models, and detailed technical cutover playbooks. Requirements: • 10+ years of functional SAP experience in S/4HANA SD/MM/LE with heavy O2C expertise., • Proven track record in Retail, Fashion, DTC, or consumer goods environments., • SAP SD Configuration: Deep expertise in pricing, ATP/aATP, delivery, billing, and returns., • Logistics & CAR: Functional knowledge of SAP EWM processes (inbound/outbound/ASN) and SAP CAR (POSDTA, real-time stock, OAA concepts)., • Data Interfaces: Strong IDoc troubleshooting (ORDERS, DESADV, INVRPT, MBGMCR, WPUUMS), • Cross-System Triaging: Expert ability to debug end-to-end flows across SAP E-com POS WMS Finance., • Minimum of 2 full-lifecycle SAP S/4HANA implementation projects., • Deep expertise in retail/DTC e-commerce transactional flows and multi-market European localization (VAT, currency)., • High comfort collaborating with technical ABAP and WRICEF development teams. Conditions: • Salary - £65-80,000 per annum, depending on experience, • Location – London (Hybrid working), • Competitive benefits - Discretionary bonus, company pension, 25 days annual leave, Jubilee (gift/payment for long service) For more information, please apply today!

Our client is currently seeking an experienced Building Surveyor for London. You will mainly deal with Latent Defect claims on both delegated and retained Authority basis and have experience managing construction claims. The Role is Hybrid covering the London area.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines., • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Degree in Building Surveying (BSC Hons)., • Ideally MRICS / MCIOB qualified (or working towards)., • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - , Job Ref: DC1039. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines., • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Prior subsidence project management experience, perhaps., • Degree in Building Surveying (BSC Hons)., • You will ideally be AssocRICS/MRICS/FRICS qualified., • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.

Reebok is hiring a Wholesale Customer Service Executive (German-speaking, DACH region) to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment. The Role In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers. Key Responsibilities Order Management • Accurately enter and process customer orders in a timely manner Product Allocation & Logistics Coordination • Support allocation of orders and liaise with the warehouse to ensure efficient dispatch Customer Communication • Track orders and shipments, providing updates on delivery timelines, delays, and changes Cross-Functional Collaboration • Partner with Sales, Logistics, and Operations teams to resolve issues and streamline processes Performance Monitoring • Assist in tracking KPIs (fulfilment rates, delays, customer satisfaction) and suggest improvements Skills & Experience Required • Minimum 3 years’ experience in wholesale operations and customer service, • Fluent in German, • Strong understanding of order processing, logistics, and after-sales support, • Excellent communication skills with a customer-first mindset, • Highly organised and detail-oriented, able to manage multiple priorities, • Proficient in Microsoft Office and ERP/order management systems, • A proactive, calm problem-solver who works well under pressure Package & Benefits • Location: Fitzrovia, London, • Salary: Competitive, based on experience + annual bonus, • Benefits: Staff discount, pension contribution, etc, • Holiday: 33 days (including Bank Holidays), • Career growth and stability.

Quest is partnering with a well-known global beauty brand that is undergoing an exciting period of DTC growth and international expansion. The business has built strong brand equity and is now investing heavily in scaling its eCommerce teams to drive long-term profitable growth across multiple markets. THE ROLE We are seeking a Senior Ecommerce Manager to drive online trading performance, optimise the customer journey, and lead ecommerce operations across EMEA and international markets. This role will take ownership of website performance, localisation, campaign execution, and digital trading strategy, ensuring a seamless and high-converting customer experience across all touchpoints. Key responsibilities include: • Owning website performance across multiple markets, ensuring localised content, pricing, and product availability, • Developing and executing market-specific trading calendars aligned to revenue targets, • Leading site merchandising and optimisation to reflect customer behaviour and regional demand, • Planning and executing global and regional campaigns across digital channels, • Managing ecommerce operations including stock availability, logistics coordination, and order fulfilment performance, • Driving trading strategy through pricing, promotions, and commercial planning, • Identifying and implementing UX and CRO improvements, including A/B testing roadmaps, • Managing paid media agency performance to support acquisition and growth, • Analysing ecommerce performance data, delivering insights, and driving continuous optimisation, • Collaborating cross-functionally with marketing, digital, supply chain, and customer service teams THE PERSON We are looking for a commercially driven, highly analytical ecommerce professional with strong experience operating across international markets. You will bring: • Proven experience in ecommerce management within a consumer or beauty-led environment, • Strong experience managing localisation across multiple international markets (beyond UK/US preferred), • Solid commercial and trading expertise, with a clear understanding of growth levers across the ecommerce funnel, • Experience managing end-to-end campaign delivery across digital channels (social, search, paid media), • Strong knowledge of ecommerce platforms (Shopify experience advantageous), • Proficiency in analytics tools (e.g. Google Analytics) with a data-led approach to decision making, • Experience in website merchandising, optimisation, and customer journey management, • Strong stakeholder management and cross-functional collaboration skills, • Highly organised, detail-oriented, and comfortable operating in a fast-paced, high-growth environment

Senior Director – Commercial Operations (EMEA) - London (Hybrid) | Global Consumer Brand • Salary - c.£110,000 - £125,000, • Full corporate benefits package There are roles that maintain the machine. And there are roles that rebuild and scale it. This is firmly the latter. We’re partnering with a globally recognised consumer brand operating at the intersection of toys, entertainment and licensing, a business with huge cultural relevance and ambitious growth plans across EMEA. They are now looking for a Senior Director of Sales Operations to take full ownership of the commercial engine behind that growth. 🚀 The Opportunity This is a high-impact leadership role, reporting directly into the EMEA leadership team, responsible for shaping and delivering end-to-end commercial operations across the region. You’ll sit at the heart of the business, connecting Sales, Finance, Supply Chain and Customer teams & ensuring the organisation is set up to scale efficiently, profitably and with precision. 🔥 What You’ll Own • Leadership of the full Order-to-Cash lifecycle, driving accuracy, efficiency and cash flow improvement, • Ownership of customer operations, compliance and onboarding across EMEA, • Development of commercial analytics, forecasting and performance insight to support decision-making, • Oversight of flow planning, pricing governance and stock allocation strategy, • Driving operational excellence across customer service, fulfilment and execution, • Leading training, capability building and continuous improvement initiatives, • Managing and developing a high-performing, multi-functional team, • Acting as a key partner to Sales in supporting strategic accounts and revenue delivery 💡 Why This Role is Different • True ownership of the commercial operating model across a global region, • A role that blends strategy, transformation and hands-on execution, • Opportunity to simplify complexity and build scalable infrastructure, • High visibility and influence across senior leadership teams, • A business where pace, creativity and commerciality genuinely intersect 👤 About You You’re a commercially minded operator who understands that growth doesn’t happen without strong foundations. You’ll likely bring: • Senior leadership experience across Sales Operations / Customer Operations in FMCG, consumer or retail-led environments, • Deep understanding of Order-to-Cash, compliance, and commercial analytics, • Experience operating in international, matrix organisations, • A track record of driving transformation and improving operational performance, • The ability to influence at senior level and lead through complexity, • Comfort balancing strategic thinking with executional delivery 🌍 The Bigger Picture This is a role for someone who wants to go beyond optimisation and instead build, shape and scale the engine of a high-growth international business. If you’ve been looking for a position where you can combine commercial impact with operational leadership at scale, this is one worth exploring. For a confidential discussion reach out to me on the details below or simply apply to the ad: lyle.edwards@ecwsearch.com | 07791 802504

Commercial Operations Manager - Retail BCorp 📍 London (Hybrid – 3 days per week in office) 💰 Up to £65,000 + EMI + Benefits 🏢 High-Growth Consumer Brand | Certified B Corp | Scale-Up Environment Build something. Don't just maintain it. We're partnering with one of the UK's fastest-growing challenger consumer brands to appoint a Commercial Operations Manager as they continue an exciting period of growth. Over the last 18 months the business has experienced exceptional and unparalleled success, significantly expanding its retail footprint, product portfolio and customer base. As a result, this is no longer a traditional retail operations role, it's a pivotal commercial position sitting at the heart of the business. Working alongside Sales, Supply Chain and the wider Commercial team, you'll become the operational voice of Retail, ensuring products launch successfully, customers receive exceptional service and commercial opportunities are executed brilliantly. If you're someone who enjoys pace, ambiguity and solving problems before anyone else even knows they exist, we'd love to hear from you. The Opportunity This is a genuinely cross-functional role where no two days are the same. One day you could be supporting a major product launch into a key retailer. The next you'll be working with Sales, Supply Chain and Logistics to resolve availability challenges, improve processes or ensure promotional activity lands flawlessly. You'll need to be equally comfortable analysing data, influencing stakeholders and rolling your sleeves up to make things happen. What You'll Be Doing • Become the operational lead for the Retail function across key UK customers., • Partner closely with Sales, Supply Chain, Demand Planning and Customer Service to deliver exceptional customer execution., • Manage retailer launches, promotional activity and ongoing operational performance., • Monitor availability, inventory and order fulfilment, proactively identifying risks before they become issues., • Lead cross-functional projects that improve customer experience and operational efficiency., • Act as the key point of contact for retail operational challenges, coordinating solutions across multiple departments., • Drive continuous improvement whilst remaining agile in a fast-changing environment., • Support and develop a growing team as the function continues to evolve. Who We're Looking For We're far more interested in mindset than job title. You'll probably have experience within: • Commercial Operations, • Customer Operations, • Customer Supply, • Retail Operations, • Supply Chain, • Demand Planning But most importantly, you'll have worked closely alongside commercial teams and understand what it takes to support retail customers in a fast-moving environment. You'll likely come from an FMCG, food, drinks or consumer goods business where speed, collaboration and customer focus are everything. You'll Thrive If You... • Love working in fast-growing businesses where priorities evolve quickly., • Enjoy solving problems and taking ownership., • Are confident influencing stakeholders across different functions., • Stay calm under pressure and embrace ambiguity., • Can balance commercial thinking with operational excellence., • Naturally build relationships and aren't afraid to challenge constructively when needed., • Want to be part of building something rather than simply maintaining processes. Why Join? This is a rare opportunity to join a business at a genuinely exciting stage of growth. You'll work directly alongside an ambitious leadership team, have the freedom to shape how the function develops and gain exposure to every part of the commercial operation. If you're looking for a role where you'll learn quickly, make a visible impact and accelerate your career within one of the UK's most exciting challenger brands, we'd love to hear from you. Email me at - lyle.edwards@ecwsearch.com

Trade Account Manager Department: Trade Location: Hybrid/ Remote Reports to: Senior Account Manager Hours: Full-time, Monday to Friday, 9:00am – 5:30pm Role Overview We are looking for a proactive, commercially minded and highly organised Trade Account Manager to manage and develop our Trade department at Cult Furniture. This role is focused on managing and nurturing inbound Trade relationships across sectors including interior design, hospitality, property development, commercial spaces and architecture. The successful candidate will oversee the full Trade customer journey, from enquiry management and quotations through to order completion and aftercare, while managing and supporting a small Trade team. The role requires a strong balance of customer relationship management, operational organisation, team leadership and commercial awareness. This is a hands-on role that requires active involvement in the day-to-day running of the Trade department, including consistent management of the Trade inbox, responding to customer enquiries throughout the day and supporting inbound Trade call coverage during busy periods and annual leave cover. Alongside account management responsibilities, the role will involve handling quotations, pro-forma invoices, order management, aftercare support and escalated customer situations. The Trade Account Manager will also be responsible for producing and analysing weekly and monthly Trade reports, providing meaningful insights into sales performance, account activity, pipeline progression, customer trends and departmental KPIs to support commercial decision-making and continuous improvement. This position is suited to someone who thrives in a fast-paced environment, enjoys building long-term client relationships and is passionate about interiors and furniture. The role also requires flexibility to attend our London Head Office, London Showroom and Clacton Warehouse to maintain close collaboration with internal departments and stay connected with our product collections and customer experience. This would typically involve approximately one day per month at one of these locations. Key Responsibilities Trade Account Management • Build, manage and maintain strong relationships with new and existing Trade customers., • Act as the primary point of contact for key Trade accounts, ensuring exceptional levels of customer service throughout the order journey., • Manage the Trade inbox daily, ensuring customer enquiries are responded to promptly and professionally in line with company service expectations., • Handle a high volume of customer emails relating to quotations, stock enquiries, order updates, aftercare support and project coordination., • Provide inbound Trade call coverage during busy periods, team absences and annual leave cover., • Identify opportunities for upselling, cross-selling and repeat business within existing accounts., • Prepare quotations, pro-forma invoices and bespoke pricing proposals where required., • Monitor customer activity and proactively follow up with clients to maintain engagement and encourage repeat orders., • Maintain accurate customer records, project pipelines and sales activity within internal systems., • Work closely with warehouse, logistics and supplier teams to ensure smooth order fulfilment and issue resolution., • Handle complex customer queries, complaints and escalations professionally and efficiently., • Advise senior management on recurring product, supplier or service issues impacting Trade customers., • Support customers with product selection, stock availability and tailored recommendations for their projects., • Ensure all Trade communications are handled in line with company procedures, policies and service expectations. Team Leadership & Management • Manage, support and motivate a small Trade team to achieve departmental objectives and sales targets., • Delegate tasks effectively and oversee day-to-day Trade operations., • Conduct regular one-to-one meetings, performance reviews and coaching sessions., • Organise and deliver product and process training to improve team knowledge and performance., • Monitor customer communications to ensure a consistently high standard of service., • Foster a positive, collaborative and solutions-focused team environment. Reporting & Commercial Performance • Produce and distribute weekly and monthly Trade reports covering sales performance, revenue, account activity, quotations, conversions, customer acquisition, repeat business and pipeline performance., • Present Trade performance updates and insights to senior management., • Track team performance against agreed objectives and identify development opportunities. Operational & Process Responsibilities • Ensure Trade pricing, discounts and account information are accurate and aligned with company guidelines., • Monitor stock levels and work with internal departments to identify suitable alternatives for customers when required., • Support wider business projects relating to Trade growth, customer experience and operational improvements., • Maintain strong knowledge of Cult Furniture products, collections and industry trends., • Work collaboratively with the Marketing and Content teams on Trade communications, campaigns and promotional activity where required. Skills & Experience Required • Previous experience in a Trade Account Manager, B2B Account Management, Customer Relationship Management or Commercial Customer Service role., • Experience managing or mentoring a small team., • Strong commercial awareness with the ability to identify sales opportunities and grow customer accounts., • Experience producing and analysing weekly and monthly sales or account performance reports., • Excellent communication and relationship-building skills., • Highly organised with the ability to manage multiple projects and priorities simultaneously., • Ability to manage a busy shared inbox and prioritise customer communications effectively., • Strong analytical skills with confidence interpreting sales data and KPIs., • Strong problem-solving skills and ability to handle escalated customer situations professionally., • Confident using CRM and sales platforms such as Shopify and Microsoft Excel., • Interest in interiors, furniture or design industries preferred., • Ability to work independently and collaboratively within a fast-paced environment. Personal Attributes • Professional, approachable and customer-focused., • Highly organised with excellent attention to detail., • Commercially minded and results-driven., • Positive leader with the ability to motivate and develop others., • Proactive, adaptable and solutions-oriented., • Confident working with data and reporting., • Passionate about delivering exceptional customer experiences. What We Offer • Opportunity to join a growing and ambitious interiors brand., • Collaborative and supportive working environment., • Exposure to exciting commercial and interior design projects., • Career development opportunities within the business., • Staff discount on Cult Furniture products.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: Christmas at Liberty is unlike anywhere else. As the festive season transforms our iconic Regent Street store into a destination in its own right, gifting reaches its most inspired, and we want you to be at the heart of it. We are looking for passionate Sales Associates to join our celebrated Christmas department on a fixed-term basis, supporting us through our most magical and most important trading period of the year. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic. Please note: This is a seasonal role offered on a 5-month fixed-term contract.

If you require any support in completing your application or need this document in an alternative format, please contact the recruitment team at UKI.recruitment@tcs.com or call the TCS London Office on 020 3155 2100 / +44 204 520 2575. Please include the subject line: “Application Support Request”. Role: Oracle Fusion S2F (Store to Fulfill) Functional Consultant Job Type: Permanent Location: United Kingdom Working Hours: 40 hours per week (Full-time) Are you looking to design and standardise omnichannel retail fulfilment processes within Oracle Cloud transformation programmes? We have an exciting opportunity for you - Oracle Fusion S2F Functional Consultant! Careers at TCS: It Means More TCS is a purpose-led transformation company, built on belief. We go beyond helping businesses transform through technology—we enable them to make a meaningful difference to the people and communities they serve. Our clients include leading organisations across the UK and globally. At TCS, it means more—more opportunity to make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. • Work on large-scale Oracle Cloud transformation initiatives across retail and supply chain domains., • Shape future-state omnichannel fulfilment processes for modern retail ecosystems., • Collaborate with cross-functional teams to deliver customer-centric transformation outcomes. The Role As an Oracle Fusion S2F Functional Consultant, you will be responsible for designing and standardising Store-to-Fulfil (S2F) processes within a large-scale Oracle Cloud transformation programme. This role is focused on the pre-implementation phase, including requirements gathering, fit-gap analysis, process blueprinting, and solution design. You will work closely with stakeholders across retail operations, supply chain, and digital commerce to define scalable, efficient, and customer-focused fulfilment models. Your Responsibilities • Lead end-to-end Store-to-Fulfil process design, including store-based fulfilment, inventory visibility, and order orchestration., • Conduct fit-gap analysis between business requirements and Oracle Fusion capabilities., • Develop functional design documents, solution blueprints, and future-state process models., • Facilitate business process re-engineering workshops to define standardised fulfilment processes., • Define store fulfilment operating models, including governance, control points, service levels, and exception handling., • Configure and define foundational setups such as inventory organisations, fulfilment locations, sourcing rules, and shipping methods., • Collaborate with Retail Operations, Supply Chain, Logistics, Finance, and Digital teams to ensure end-to-end alignment., • Define integration requirements across Oracle Fusion, eCommerce platforms, POS systems, WMS, and logistics systems., • Support data readiness and migration strategies, including store master data, inventory data, and fulfilment parameters., • Identify risks, dependencies, and transformation impacts to support governance and decision-making. Your Profile Essential skills/knowledge/experience • Strong experience in Oracle SCM, Order Management, or Inventory functional consulting., • Hands-on expertise in Oracle Fusion Order Management, Inventory, and fulfilment processes., • Deep understanding of store fulfilment models, including ship-from-store, click-and-collect, and omnichannel fulfilment., • Experience delivering transformation programmes involving retail or supply chain process standardisation., • Strong knowledge of inventory visibility, sourcing, fulfilment orchestration, and shipping processes., • Experience conducting fit-gap analysis, process blueprinting, and functional documentation., • Hands-on experience defining inventory and fulfilment structures and operating models., • Familiarity with integration across Oracle Fusion, POS systems, WMS, eCommerce platforms, and Oracle Integration Cloud (OIC)., • Experience supporting data migration, master data alignment, and fulfilment readiness activities., • Strong stakeholder management and workshop facilitation skills. Desirable skills/knowledge/experience • Strong problem-solving and analytical capabilities in complex transformation environments., • Excellent communication and interpersonal skills, with the ability to engage both technical and business stakeholders. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Design Luxury, Earn £50-70k+: Become a Bespoke Door Sales DesignerWith over 35 years of excellence, our company crafts bespoke, luxury timber front doors. From our London workshop, we deliver hand-finished products that set industry standards. Enjoy being part of our success story driven by continuous investment in marketing and product development.The Opportunity:Transform homes with our luxury doors. As a Sales Designer, you'll bring bespoke design solutions to a discerning clientele, working with homeowners to create stunning entrances that reflect their personal style. Benefit from qualified appointments generated through our targeted marketing campaigns, advanced design systems, and comprehensive training to ensure your success. Enjoy the freedom of self-employment and manage your diary with complete flexibility.Why this Sales Designer role is perfect for you:High Earnings: £50-70k OTE with uncapped earning potential. As a self-employed sales professional, your income is directly tied to your efforts. Your earning potential is limitless with uncapped commission and a steady stream of qualified appointments.Qualified Appointments: Focus on design and sales with a consistent flow of qualified appointments provided through our targeted marketing campaigns.Comprehensive Training: Master our advanced design systems and benefit from comprehensive training to support your success.Flexibility: Enjoy the freedom of self-employment and control over your diary, allowing you to achieve a fulfilling work-life balance.Are You the Ideal Sales Designer?You are passionate about design and sales, with a background that supports your success.You have a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service.You have access to your own transport and a valid driving licence.Key Responsibilities:Design and sell bespoke, high-quality luxury doors.Work closely with clients to offer the best design solutions.Maintain the company's reputation for high standards.This Role Offers:Creative Fulfilment: Utilise your design skills to create beautiful, customised solutions.Professional Growth: Opportunities for development and advancement within a supportive company.Innovative Environment: Work with the latest tools and technology.Customer Impact: Make a tangible difference in clients' lives by enhancing their homes.Apply now and become a part of our design legacy!TPBN1_UKTJ

Job Title: SAP Order to Cash Senior Manager Grade: Senior Manager Base Location: London, Birmingham & Mancheste r The KPMG SAP Sectors Consulting function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK & other geographical region s.Working on complex engagements across multiple sectors ranging from FMCG, Industrial Manufacturing, Defence, IGH etc. this team is responsible for the pre-sales/sales, business transformation and technical delivery of SAP solutions and trusted to get it right first tim e.KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it i s. Why Join KPMG as an SAP Order to Cash Consulta nt?The SAP Sectors Consulting team are technology-focused professionals who deliver KPMG Powered Enterprise through a standardised delivery model. This role combines: Deep Order to Cash / Quote to Cash functional expertise, End-to-end customer fulfilment and revenue process ownership and S/4HANA solution design across Sales, Distribution and Finance integration. You will lead large-scale S/4HANA transformations, shaping customer fulfilment and revenue management processes, and driving adoption of fit-to-standard, scalable solutions aligned to SAP best practic es. What will you be do • ing?Lead end-to-end Order to Cash solution design for SAP S/4HANA programmes, covering the full process lifecycle from order capture through to billing, revenue recognition, and cash collect, • ion.Act as a functional design authority, ensuring consistency, controlled deviation from standard, and alignment to enterprise architec, • tureDrive fit-to-standard workshops, challenging legacy sales and fulfilment processes and aligning stakeholders to SAP best pract, • icesOwn the OTC process architecture and functional taxonomy, includ, • ing:Order management and pri, • cingAvailability checks and allocation (, • ATP)Delivery and logistics execu, • tionBilling and invoi, • cingCredit management, dispute resolution and collect, • ionsDesign integrated Quote-to-Cash processes, ensuring seamless interaction w, • ith:Finance (AR, revenue recognition, cash applicat, • ion)Supply Chain (inventory, fulfilment, transp, • ort)Provide functional leadership on S/4HANA Sales and OTC capabilities, including pricing, advanced ATP, credit management and embedded analy, • ticsOversee integration design across SAP and non-SAP landscapes, including CRM, e-commerce platforms, and 3PL provi, • dersDrive improvements in business outcomes, includ, • ing:Revenue optimisa, • tionReduction in Days Sales Outstanding (, • DSO)On-time, in-full delivery perform, • anceAct as a trusted advisor to business and IT stakeholders, translating complex solution design into measurable commercial outc, • omesLead and support pre-sales and business development activities, bringing strong functional credibility in sales, distribution and revenue proce, • ssesBuild and mentor teams, developing Order to Cash capability within the prac tice What will you need to d o it?Functional & Solution Sk • ills:Deep functional expertise in SAP S/4HANA Sales & Distribution (SD) and Order to Cash proc, • essesProven experience designing and implementing end-to-end Quote-to-Cash processes, inclu, • ding:Order capture, pricing and contract manag, • ementAvailability and fulfilment pla, • nningDelivery execution and logistics coordin, • ationBilling, invoicing and revenue manag, • ementCredit management, dispute management and collec, • tionsStrong understanding of integration between Sales, Finance and Supply Chain, particularly AR, logistics execution and inve, • ntoryExpertise in SAP Activate methodology, with strong experience leading fit-to-standard work, • shopsAbility to define functional architecture and customer fulfilment operating models, not just configu, • re SDStrong understanding of S/4HANA OTC capabilities, including advanced ATP, FSCM and embedded anal ytics Exper • ience:Extensive SAP ERP experience, with a strong background in Order to Cash on S, • /4HANAProven experience as a functional solution lead / SME across complex S/4HANA prog, • rammesDelivery of at least 2–3 full lifecycle S/4HANA implementations (design to go, • -live)Strong track reco, • rd in:Leading OTC design workshops with senior stakeh, • oldersTranslating commercial and operational requirements into scalable SAP sol, • utionsDesigning enterprise-scale customer fulfilment and revenue pro, • cessesExperience across Advisory, Functional Solutioning and Pre-Sales, • rolesDemonstrated ability to balance solution quality with delivery prag, • matismExperience leading multi-stream delivery teams (onshore/off, • shore)Strong stakeholder management with the ability to engage and influence at CXO level (CFO, COO, Commercial leade, • rship)Strong interpersonal, leadership and communication skills Skills we’d love to see/Amazing • Extras:Strong understanding of end-to-end customer fulfilment and revenue optim, • isationExperienc, • e with:Advanced ATP (aATP) and allocation str, • ategiesSAP FSCM (credit, collections, dispute mana, • gement)Integration with CRM and digital commerce pl, • atformsIndustry experience in Manufacturing, Consumer Goods, Retail, or Logistics-intensive, • sectorsExperience facilitating end-to-end Quote-to-Cash design wo, • rkshopsAwareness of digital trends, inc, • luding:Customer experience and omnichannel ful, • filmentReal-time order visibility and t, • rackingPricing and revenue optim, • isationStrong analytical capability and ability to link process design to financial outcomes (cash flow, DSO, r, • evenue)Ability to operate effectively in complex transformation pro, • grammesProven ability to support business development and client presen tations Desirable Att • ributes:Excellent communication and presentation skills, with the ability to simplify complex commercial and fulfilment p, • rocessesStrong client relationship management, built on functional credibility and delivery, • qualityDetail-oriented approach to solution design and governanc, • e in OTCSelf-motivated and capable of leading in dynamic envi, • ronmentsCommitment to continuous learning in S/4HANA OTC and digital commerc, • e trendsStrong focus on mentoring, capability development and knowledge sharing Our L ocations:We are open to talk to talent across the country but our core Tech hubs for this role are London, Birmingham, Manchester. 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more:SAP Sectors Consulting sits aligns with KPMG Powered Enterprise practice where we have a range of divisions and specialisms. Click the links to find out m • ore below:KPMG Powered Enterprise: KPMG Powered Enterprise, • KPMG UKKPMG SAP Services: KPMG SAP Services, • KPMG UKITs Her Future Women in Tech p_, • er-future/KPMG Workability and Disability co_, • t-us-know/KPMG Consulting: Consulting (kpmgcare, • ers.co.uk)For any additional support in applying, please click the links to find, • out more:Applying_, • g-to-kpmg/Tips for i_, • on-advice/KPM_, • ur-values/KPMG Comp_, • petencies/KPMG Locations_ fessionals

Mode Search are partnering with a globally recognised contemporary fashion brand in their search for an E-Commerce Operations Manager to join their growing London team. This is a newly created role responsible for bringing ownership, structure, and governance to the operational side of the e-commerce function. With responsibilities currently spread across multiple departments, this position will become the central point of coordination between Customer Service, E-Commerce, Logistics and Warehousing, ensuring a seamless customer journey from order placement through to delivery. The business has experienced significant international growth and operates a multi-market direct-to-consumer model across the UK, Europe and the US. This role offers the opportunity to make a genuine impact, drive operational improvements, and build the foundations for future team growth. The Role • Take ownership of the operational governance of the end-to-end e-commerce process, • Act as the key point of contact between Customer Service, E-Commerce, Logistics and Warehouse teams, • Investigate and resolve SLA issues, customer order queries and operational backlogs, • Manage inventory-related customer enquiries and support stock visibility across channels, • Review, manage and improve pre-order processes across multiple markets, • Coordinate closely with warehouse partners and logistics providers to ensure smooth order fulfilment, • Drive operational efficiencies across the customer journey, identifying opportunities for process improvement, • Support collection launches, peak trading periods and seasonal trading activity, • Monitor operational performance and provide insight into areas for improvement, • Play a key role in establishing processes and governance within a growing e-commerce function, • Long-term opportunity to build and develop a team Systems & Operations • Shopify integrated with ERP and inventory management systems, • Multi-market e-commerce operations across the UK, Europe and North America, • Third-party warehouse network across key international markets, • Multiple carrier partnerships supporting domestic and international fulfilment Requirements • Experience within e-commerce operations, customer operations, fulfilment, logistics, or supply chain environments, • Strong understanding of operational processes and customer journey management, • Experience managing relationships with warehouses, fulfilment partners, or logistics providers, • Comfortable working with systems, reporting, operational processes, and SLAs, • Strong stakeholder management and communication skills, • Highly organised with a proactive, problem-solving approach, • Fashion experience is advantageous but not essential, • Experience within a fast-paced retail, e-commerce, or consumer business environment preferred This is an excellent opportunity to join a high-growth international fashion business and play a key role in shaping the operational infrastructure of a rapidly expanding e-commerce function.

People Partner 1 year FTC Location across - Wimbledon/Merton/Weybridge/Walthamstow/Crawley - travel required across region weekly. Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at pace, and building exciting new partnerships – changing the way the world shops, for good .We're the powerhouse behind Ocado Retail and Morrisons online – a fast-moving, tech-led logistics network that spans high-tech Customer Fulfilment Centres, bustling delivery spokes, and corporate offices across the UK. With over 16,000 colleagues – from drivers and personal shoppers to software engineers and strategists – how we communicate and support our people matters more than ever . Ready to own the people agenda for your regio n? In this role, you’ll collaborate closely with site leaders, managers, and our HR team to shape a thriving, inclusive culture that empowers our people to succeed. You will own the HR strategy acting as a consultative subject matter expert, playing a key role in shaping the employee experience, driving business performance, and fostering a supportive and innovative work environme nt. The Opportunity: Champion the Employee Jo urney Our employee experience is at the heart of our operation. In this role, you will provide a complete HR generalist service to your designated client area, supporting our managers in offering our people an outstanding employee journey wi th us. Reporting into the Senior People Partner, you will have the autonomy to decide which sites need your onsite support on any particular day in order to help with your work/life planning. Your knowledge of action planning, leveraging employment legislation, analysing employee data and trends to make a lasting impact in areas like retention, onboarding, development an d more. This is a role for an established HRBP/ People Partner who is keen to take real ownership from day one, comfortable operating in a fast-paced front-line environment, and motivated by the chance to push the boundaries on what drives our employee exp erience. What You’ll • Be Doing Partner with Leadership: Maximize your coaching and development skills to successfully partner with operational line management, solving key problems and driving a localised, site-based Pe • ople Plan.Deliver People Solutions: Collaborate with line managers and key stakeholders to execute initiatives emphasizing engagement, communication, performance management, and talent de, • velopment.Drive Data-Led Decisions: Use data-driven recommendations and trend analysis to influence operational leaders to make decisions that improve performance, attendance, retention, and the overall employee e, • xperience.Collaborate with Centres of Excellence: Partner with our HR Centres of Excellence to develop and execute broader HR strategies, such as listening products, leadership development, and diversity and inclusi, • on and ER.Champion HR Products: Lead and participate in project working groups to ensure the design of our people products is fit for our end-users, championing them at a regional level for effective imple, • mentation.Collaborate with our ER Experts: Provide expert People support to management in high-level disciplinary, grievance, and appeal meetings, as well as complex attendance management cases in conjunction with ou, • r ER team.Mitigate Risk & Advise: Interpret and advise on current employment legislation, risk mitigation, family-friendly policies, and diversity awareness, promoting equality as an integral part of ou, • r culture.Be a Brand Ambassador: Act as a credible ambassador for Ocado Logistics people in day-to-day interactions with our retail clients, including Morrison s and ORL. What We’r e Looking For This role is ideal for an HR professional who thrives in fast-paced, operational environments and is ready to take on real strategic ownership. You know what a great generalist HR service looks like at HRBP/People Partner level you excel at balancing long-term strategic vision with a hands-on, roll-up-your-sle eves approach. Your Experienc • e & Skills: HR Partnering Experience: Proven experience within a People Partnering role, bringing broad People Generalist experience spanning ER, Talent Acquisition, L&D, • and engagement.Operational Translator: The ability to translate operational goals into tangible HR strategies needed to achieve successful b, • usiness results.Strong Communicator & Influencer: Exceptional communication skills across all employee levels, with the ability to build constructive relationships, network, and negotiate based, • on sound logic.Analytical Mindset: Problem-solving and analytical capability, using business KPIs and HR systems to drive, • recommendations.Flexibility & Mobility: A flexible approach to working hours to support a 24/7 operation, a full current driving licence (no more than 3 points), and the ab ility to travel. Note: CIPD qualification is required for this role. Please note you must be able to travel across Wimbledon/Merton/Weybridge/Walthamstow/Crawley to attend sites on a weekly basis. What you can expect to receive in return At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusiv • e employee discounts. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every • stage of your career.Flexible Work: Enjoy 30 days of 'work from anywhere' polic, • y for a balanced life.Wellbeing Support: Access dedicated apps and an Employee Assistance Programme fo, • r holistic well-being.Generous Leave: Begin with 25 days, growing to 27 after 5 years, with, • an option to buy more.Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer, • contribution matching.Private Medical Cover: Rest easy with comprehensive priv, • ate medical insurance.Family-Friendly: We support your family with maternity, adoption, shared parental leave, • , and paternity leave.Financial Aid: Get interest-free train tickets and join our, • Cycle to Work Scheme..Share Schemes: Join exciting share plans to parti, • cipate in our success.Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular reta, • ilers and restaurants.Financial Protection: We offer Income Protection and Life Insurance f or financial security. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Job Title: Head of Retail, Customer & Commercial Partnerships Reporting to: Commercial Director Direct Reports: Area Manager & Customer Care team Contract type: Permanent, 40 hours per week Location: Head office in Bermondsey & Stores- min 1 day per week in store, at least one Saturday per month About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, we have built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – we've built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. Role Overview: This is a broad, high-ownership senior role responsible for the commercial and experiential heart of our customer-facing business. You will lead our retail stores and customer care function — the most established and immediate priorities — while taking ownership of our fast-growing marketplace channel and helping to build the foundations for wholesale as a future growth lever. You will be confident operating with significant autonomy across retail, customer experience, digital partnerships and emerging commercial channels. Key Responsibilities: Retail Operations & Commercial Performance Retail is the most visible expression of our brand in person, and this role is its senior custodian. • Own the P&L for The Fold's two London stores — Chelsea and the City — with full accountability for revenue, conversion, ATV and profitability, • Lead and develop the Area Manager, working in close partnership to set performance goals, develop the wider team and uphold premium standards in store, • Be a visible presence in store: at least 1 day per week across both locations, including at least one Saturday per month at Chelsea, • Develop and execute clienteling, VIP engagement, styling appointment and local marketing initiatives, • Monitor store KPIs and implement fast, clear action plans to maximise performance, • Lead in-store events and customer acquisition initiatives, • Identify and deliver ad hoc retail opportunities — sample sales, pop-ups and brand activations — managing their end-to-end commercial and operational execution, • Explore and develop commercial partnerships — corporate, concierge, membership and lifestyle — that drive footfall, brand awareness and incremental revenue, • Support succession planning and development pathways for the retail team, building capability and retaining talent Customer Experience & Customer Care Customer Care is a strategic function — it drives retention, advocacy and lifetime value, and is a key differentiator in a premium market. For a brand built on quality and intention, the post-purchase experience is as important as the product. • Lead the Customer Care team, ensuring exceptional, on-brand service across all customer touchpoints — online, in store and post-purchase, • Act as the senior point of escalation for complex customer situations — managing complaints, relationship-sensitive cases and high-value customer interactions with care, commercial judgment and brand-appropriate authority, • Oversee team KPIs, identifying improvement opportunities and executing clear action plans to maximise results, • Lead the implementation of new Customer Care platform (across email, phone and other communication channels) to streamline systems, improve Customer insights and metrics, • Own customer satisfaction metrics including CSAT, NPS, Trustpilot ratings and customer retention, • Champion a customer-first culture across retail and digital channels, • Ensure all customer communications reflect our tone of voice and brand values with precision, • Use customer insight and feedback to identify commercial and service improvement opportunities, • Work in close partnership with the Operations and Logistics Manager to ensure the post-purchase customer journey — from despatch through to delivery and returns — meets premium standards; the relationship between Customer Care and Operations must be seamless, with shared accountability for the end-to-end fulfilment experience, • Bring a problem-solving mindset and genuine attention to detail to operational issues that affect customer experience — working proactively with the operations team and third-party warehouse to identify, escalate and resolve friction points before they become patterns, • Partner with internal teams — ecommerce, CRM, merchandising — to improve the end-to-end omnichannel customer journey Marketplace Channels & Digital Partnerships We've already launched on Nordstrom and Macy's in the US, with a significant roll-out across further platforms expected from Autumn 2026. This channel is live, growing, and a genuine commercial priority. • Own the commercial performance of our marketplace channels — driving sales, visibility and brand consistency across all active platforms, • Manage relationships with marketplace partners and operators, ensuring KPIs and commercial targets are met, • Work closely with digital, merchandising and marketing teams to optimise assortment, content, pricing and promotional activity, • Lead the onboarding and integration of new platforms as the Refined Networks partnership scales from Autumn 2026, • Monitor performance data across channels and identify opportunities for expansion into new platforms and territories, • Ensure The Fold's brand presentation and customer experience remain premium and consistent across all third-party digital environments Wholesale & Key Accounts — Building for the Future Wholesale is not yet live, but is a clear strategic priority for the next phase of growth. This role will play an active part in building it from the ground up — scoping the opportunity, establishing the framework, and ultimately owning its commercial performance. • Partner with the Commercial Director to define our wholesale strategy — channel priorities, target accounts, commercial framework and route to market, • Help identify and evaluate potential wholesale partners in domestic and international markets, • Build the operational and commercial foundations required to launch and scale a wholesale channel effectively, • In time, lead seasonal sell-in processes, trading reviews and commercial negotiations with wholesale accounts, • Represent The Fold at relevant industry events and trade shows as the wholesale strategy develops Commercial Leadership & Cross-functional Collaboration • Lead commercial forecasting, budgeting and trading reviews across all owned and partner channels, • Work closely with Buying, Merchandising, Marketing, CRM, Ecommerce and Finance to deliver integrated growth plans, • Act as a key external ambassador across retail partnerships, marketplace relationships and industry networks, • Support the Commercial Director in shaping and executing omnichannel growth strategy, • Identify emerging trends across retail, marketplace and wholesale channels and translate them into commercial opportunities About You Experience • Significant experience in retail operations, customer experience or commercial leadership within premium, contemporary or luxury fashion, • A proven track record of leading store teams and driving commercial performance through exceptional customer experiences, • Experience managing or growing marketplace, concession or digital partnership channels, • Exposure to wholesale or key account management — either owning it directly or supporting its development — is a strong advantage, • Demonstrated P&L ownership and the analytical capability to drive data-led decisions, • Experience leading, coaching and developing customer-facing teams Skills • A genuine love for retail and in-person customer engagement — you find energy in store, not just in the boardroom, • Commercially driven with a strong growth mindset and entrepreneurial approach to new channels, • Skilled relationship builder — with partners, customers and internal stakeholders alike, • Customer-centric to the core, with a passion for premium, personalised service — and the senior presence to handle escalations and sensitive relationships with confidence and grace, • A natural problem-solver with strong attention to detail — particularly across operational and fulfilment processes impacting customer experience, • Comfortable working cross-functionally with operational teams and third-party partners, with the tenacity to see issues through to resolution, • A strategic thinker who can also roll up their sleeves and deliver operationally, • A collaborative leader who thrives in a fast-paced, evolving environment Benefits & Perks: • 33 days holiday (includinf bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays hours, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Volunteering with our charity partner, Smart Works Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Job Title: Logistics & Operations Manager Department: Commercial Contract type: Permanent, 40 hours per week Location: Our Head office in Bermondsey. Hybrid working- 4 days per week in the office About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. Role Overview: The Logistics & Operations Manager is responsible for overseeing end-to-end logistics, fulfilment, and stock operations across the business. The role manages a multi-region fulfilment network across the UK, US, and EU, ensuring efficient, compliant, and cost-effective stock movement throughout the global supply chain. You will own relationships with third-party logistics providers, freight forwarders, and customs partners while driving operational excellence, stock accuracy, cost control, and service delivery across all channels. This role combines strategic planning with hands-on execution and supports international growth through continuous improvement, process optimisation, and scalable logistics solutions. Areas of Responsibility: 3PL Management • Primary contact for operational activity across 3PL partners in the UK, US, and EU., • Owns day-to-day relationships with warehouse and fulfilment partners, ensuring service levels, cost control, and operational excellence., • Develops 3PL performance frameworks including KPIs, SLAs, scorecards, and QBRs., • Leads bi-weekly operational reviews with clear agendas, actions, and accountability., • Ensures partners meet agreed service levels, escalating risks where required., • Manages peak trading, promotions, and month/year-end priorities., • Conducts warehouse visits to maintain relationships and identify improvements., • Reviews operating procedures and storage methods to ensure best practice and consistency., • Owns forecasting and capacity planning to ensure partners are resourced effectively., • Manages fulfilment and warehousing budgets, balancing cost and service., • Works with Technology and partners to resolve system and integration issues (NetSuite, eCommerce, 3PL)., • Supports sustainability initiatives across warehousing, transport, and packaging., • Owns consumables forecasting, purchasing, and inventory management. Logistics, Freight Forwarding & Intake Management • Owns relationships with freight forwarders, carriers, customs brokers, and logistics providers globally., • Develops and executes freight strategies across air, sea, road, and courier networks to support growth in the UK, US, and EU., • Accountable for end-to-end movement of goods from supplier to final warehouse., • Partners with Production and Buying teams to ensure accurate shipment planning and prioritisation., • Manages shipment bookings, routing, and transport modes to optimise cost, speed, and availability., • Monitors carrier performance against service levels, transit times, and cost targets., • Uses freight systems to provide delivery forecasts and manage shipment exceptions., • Leads resolution of customs issues, delays, and supply chain disruptions., • Maintains knowledge of trade regulations, duties, tariffs, and compliance requirements., • Ensures accurate import documentation including HS Codes, MID Codes, and Country of Origin., • Owns freight and duty budgets, forecasting, reporting, and cost analysis., • Reviews freight spend and market conditions to identify savings and mitigate risk., • Negotiates rates and terms with logistics providers and approves related invoices., • Provides shipment and freight updates in trade meetings and S&OP processes., • Monitors market developments and advises on impacts., • Supports logistics network development, including warehouse onboarding and expansion initiatives Customer Operations • Manages the Operations Assistant, • Ensures customer refund processes operate efficiently and within agreed service levels, • Works closely with Customer Care to manage priorities and resolve operational issues impacting customers, • Reports on returns processing performance and actively manages and escalates issues where necessary, • Ensures consignment notes and shipping documentation are accurately managed, • Accountable for end-to-end customer order operations, including:, • Order fulfilment management and order splitting, • Shortage management, • Billed reporting and financial reconciliations, • Operational issue resolution Stock Management • Accountable for all stock movements across the business, including warehouse stock takes, store stock takes and inter-store transfers, • Partners with Finance to develop and maintain robust inventory control processes, • Supports accurate stock reporting on both unit and cost bases, • Supports Finance in stock valuation and stock provision forecasting, • Monitors quarantine stock processes and reports on faulty versus saleable inventory, • Works with Merchandising and Finance on stock exit strategies, including third-party clearance partners, sample sales and liquidation activity, • Drives stock accuracy initiatives across all fulfilment locations and channels Reporting, Analysis & Systems • Acts as a NetSuite super user for all logistics and stock-related processes, • Documents and maintains operational process maps, systems workflows and integrations, • Works closely with Finance on logistics reporting and performance tracking, • Provides operational reporting within WBR, S&OP and other business performance forums, • Owns warehouse forecasting tools, ensuring short and long-term forecasts are accurately communicated to all fulfilment partners, • Produces analysis and reporting on logistics performance, service levels, freight spend and operational KPIs, • Uses data to identify operational improvements and cost-saving opportunities Operations Projects & Continuous Improvement • Supports the Commercial Director on strategic logistics and operational projects, • Leads or supports 3PL transitions, warehouse onboarding projects and freight-forwarder reviews, • Supports implementation of new sales channels and operational capabilities, • Identifies and implements process improvements to increase efficiency, scalability & service performance, • Keeps abreast of legislative and regulatory changes affecting logistics, customs & international trade, • Continuously reviews logistics rates, surcharges and duty changes, ensuring the business remains commercially competitive About You Experience: • Significant experience managing 3PL providers & global logistics operations, • Strong understanding of freight forwarding, customs compliance, international trade & inventory management, • Experienced in managing operational budgets, supplier relationships & commercial negotiations, • Comfortable operating at both strategic & hands-on levels., • Strong systems aptitude, ideally with NetSuite experience, • Strong analytical capability with advanced Excel skills and confidence working with large data sets, • Proven track record of driving process improvements and operational efficiencies Skills & Attributes • A positive, collaborative team player with a proactive and solutions-focused approach, • Highly organised with excellent planning, prioritisation and time-management skills, • Excellent stakeholder management & communication skills, • Adaptable, resilient and comfortable working within a fast-paced, growing business Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Giving back through volunteering Why The Fold • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in, • Opportunity to play a highly visible role in a growing premium fashion brand, • Direct exposure to the leadership team and key strategic initiatives, • Broad and genuinely commercial remit with real influence on business performance, • Opportunity to help shape the next stage of international and operational growth, • Entrepreneurial environment with high levels of ownership and autonomy, • Collaborative culture with ambitious plans for the future, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Pay: £17.93-£32.70 per hourJob Description:Driving Logistics are looking for Class 2 drivers based in Greenford Middlesex to work for a market leading retailer.This is a very desirable place to work as all their trucks and trailers are fairly new, there are flexible start and finishing times available with very good hours, a work pattern that works around you .We are looking for flexible drivers who can cover store deliveries, their busiest days are Thursday, Friday, Saturday, Sunday and Mondays . However, this is a very busy 7-day a week operation so there are plenty of ad hoc shifts available.We are looking to offer the right candidates an ongoing roster, offering you 4 shifts a week. There is a particular need for roster drivers on night shifts, so if this is what you're looking for please apply now. There's also an option to work 5-6 days, if wanted.Full-time day drivers can average a gross pay of £800-1200+ per week.Full-time night drivers can average a gross pay of £1200-1800+ per week.We have flexible start times consisting of morning, afternoon & evening starts.In return we are offering the following.Flexible shifts to suit you.Immediate start.Excellent pay rates.Ongoing guaranteed work.Pay RatesBasic = £17.93 + £2.16 Holiday pay on topNights = £21.80 + £2.63 Holiday pay on topTo apply you must have the following Requirements .6 months class 2 driving experience in driving HGV vehicles in the UK and London .No more than 6 points on your licence.Hold a UK driving licence, digital tachograph and CPC card.Willing to work every weekend.A flexible attitude to work.Excellent customer service skills and professionalism required.Well presented.Good time keeping.Willing to learn.A good attitude to work.Driving Logistics is an established professional driving agency with over 23 years experience in supporting large national logistical hubs with their recruitment and fulfilment needs. We are a company full of integrity and never fail to look after our clients and driving force so if you would like to join an agency who cares, contact us straight away as we will welcome the right candidates into our operation.INCAMJUNEBenefits:Free parkingOn-site parkingWork Location: In personTPBN1_UKTJ

📍London Office | 🏡 Hybrid working | 💼 up to £80,000 pa DOE | 🕒 Full-time The Lead Business Analyst within the Business Transformation team will lead the practice of business analysis across the function, combining hands-on delivery across the project portfolio with responsibility for the quality, consistency and development of a team of 3-4 Business Analysts. The role brings senior analytical capability and deep process design expertise, including process architecture, taxonomy and current and future state design applied consistently across all projects and embedded into the standards and ways of working of the BA team. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We have a number of offices across England including London, Newcastle, Southampton and Bath. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £11 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. As a Lead Business Analyst, you are responsible for: • Leading business analysis activity across projects, producing high-quality analytical outputs including requirements documentation, and as-is and to-be process designs, • Applying process design and architecture techniques across all projects - defining process hierarchies and taxonomy, mapping current and future state flows, identifying process ownership, and using recognised modelling notation (BPMN or equivalent) to produce process maps, • Identifying process inefficiencies, gaps and risks during analysis activity, and translating these into well-reasoned recommendations that inform solution design and business case development, • Ensuring process design work produced across the BA team follows a consistent approach, reviewing requirement documents and process maps as part of broader quality assurance responsibilities, • Facilitating workshops and requirements sessions with senior business stakeholders, bringing structure and challenge to ambiguous problem spaces, • Defining and maintaining BA standards across the team: artefact templates, quality criteria, peer review approach and document standards used across all projects and tactical changes, • Reviewing BA deliverables produced by the team, providing structured feedback and ensuring output meets the required standard before it reaches senior stakeholders or project gate reviews, • Line managing and developing a team of 3–4 Business Analysts, owning their performance reviews, objectives and professional growth, • Continuously improving BA standards and ways of working based on lessons learned across the portfolio The successful candidate will typically have: • Approximately 10 years of experience in business analysis, with a demonstrable track record of progression into senior and lead roles, • Proven experience in process architecture and design, including defining and structuring process taxonomies, establishing process hierarchies, mapping current and future state flows using BPMN or equivalent notation, and producing process documentation, • Experience leading, managing and developing a team of Business Analysts,, • Experience working in wealth management or broader financial services, with an understanding of the regulatory environment, client lifecycle, and operational complexity that characterises the sector, • Comfortable operating at senior stakeholder level, facilitating workshops, challenging requirements, and presenting analytical findings to exec-level audiences, • Experience defining and embedding BA standards, templates and quality frameworks within a delivery team, • Strong written and verbal communication skills, with the ability to translate complex analytical findings into clear, actionable outputs for both technical and business audiences, • Experience working across multiple delivery methodologies (Agile, waterfall or hybrid) and the ability to adapt analytical approach accordingly, • BCS International Diploma in Business Analysis, CBAP, or equivalent is desirable Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for a minimum of three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of up to £80,000 dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Position: SAP S/4 SD Consultant Employment Type: Contract Start: ASAP (July/August 2026) Duration: 12 Months Location: London, UK (Hybrid - 3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership. Role – We are seeking an experienced SAP Order-to-Cash (O2C) Consultant with strong SAP Sales & Distribution (SD) expertise to support the design, configuration and optimisation of end-to-end O2C business processes within SAP S/4HANA. You will work closely with business stakeholders, functional consultants and technical teams to deliver scalable SAP SD solutions that improve sales operations, order fulfilment, billing and customer service while supporting large-scale transformation programmes. Key Responsibilities: • Design, configure and enhance SAP Sales & Distribution (SD) solutions., • Deliver end-to-end SAP Order-to-Cash (O2C) processes., • Analyse business requirements and translate them into SAP solutions., • Configure Sales Orders, Deliveries, Billing and Pricing., • Support shipping, transportation and delivery processes., • Configure output management, partner determination and copy controls., • Support integration with Finance (FI), Materials Management (MM), Warehouse Management (WM/EWM) and Supply Chain., • Develop Functional Specifications for technical development., • Support Unit Testing, System Integration Testing (SIT) and User Acceptance Testing (UAT)., • Perform defect analysis, issue resolution and production support., • Collaborate with cross-functional teams to deliver integrated SAP solutions., • Provide business process improvements aligned with SAP best practices., • Support workshops, solution design and stakeholder engagement. Key Skills: • Extensive SAP Sales & Distribution (SD) experience., • Strong SAP Order-to-Cash (O2C) process knowledge., • SAP S/4HANA implementation experience., • Sales Order Processing., • Pricing and Condition Technique., • Billing and Invoicing., • Delivery Processing., • Shipping Configuration., • Output Management., • Partner Determination., • Copy Controls., • Credit Management., • Returns Processing., • Customer Master Data., • Functional Design., • Business Process Analysis., • Stakeholder Management., • SAP Activate methodology., • Testing and Defect Management. If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.

ABOUT TALA Tala is on a mission to be the definitive zero-carbon lighting brand. Founded in 2015, we are a design-led, sustainability-focused lighting company headquartered in London, with global fulfilment centres in Atlanta, Amsterdam, and London. We create high-quality lighting products that blend design, technology, and sustainability - and we are growing. THE ROLE We are looking for a commercially sharp, self-directed Sales Manager to own Tala's most important UK relationships and open up new international markets. This is a role for someone who knows how to operate within complex retail and wholesale organisations, earning trust at buying director level, navigating large accounts, and driving revenue without needing to be managed. You will hold a portfolio of the UK's most prestigious retail and wholesale accounts, develop new high-value partnerships across premium department stores, electrical distributors, and national buying groups, and lead Tala's commercial expansion into international distribution territories outside the EU and US. This role involves regular UK travel and periodic international travel as the territory requires. We want someone who brings structure, credibility, and consistent execution, and who is energised by the weight of the opportunity presented. KEY RESPONSIBILITIES • Own and grow Tala's most strategic UK retail accounts, including established partners across premium department store and lifestyle retail, ensuring revenue growth, strong sell-through, and long-term partnership health., • Identify, pursue, and close new high-value UK retail and wholesale partnerships across premium department stores, electrical distributors, and national buying groups., • Build and execute an international distribution strategy for territories outside the EU and US, identifying, evaluating, and onboarding distribution partners across target markets., • Own the full sales cycle end-to-end: prospecting, pitching, negotiating terms, and closing, then managing accounts to maximise growth and retention., • Maintain a healthy pipeline in the CRM, forecast accurately, and use data to prioritise effort and improve conversion., • Represent Tala at trade shows, industry events, and key customer meetings across the UK and internationally., • Work closely with marketing, product, and operations to ensure account needs are met and new launches are well supported. WHAT WE'RE LOOKING FOR • Significant B2B sales experience in lighting, interiors, furniture, homewares, or a good track record in consumer goods, with a history of hitting and exceeding targets., • Experience managing complex national retail accounts and/or working with wholesale or distribution networks at a senior level., • Commercially astute - you understand margin, trading terms, and what it takes to grow an account profitably, not just in volume., • Comfortable operating with significant autonomy - you manage your own time and pipeline and deliver without fuss., • A confident communicator who builds relationships at buying director and senior leadership level., • Organised and data-disciplined - you track everything in the CRM and use it to sharpen your approach., • Comfortable with regular travel across the UK and internationally where the role demands., • International commercial experience is a strong advantage, particularly across APAC, the Middle East, or LATAM. WHAT WE OFFER • Competitive salary (£60k+) + uncapped commission, • 26 days annual leave + bank holidays, • 60% staff discount on Tala lighting

Lead IT Enterprise Architect – London 6 Months £650-700 Outside IR35 Lead IT Enterprise Architect required for a leading client based in London. This is a pivotal role leading the enterprise architecture strategy for a large-scale OSS/BSS transformation programme within a major UK telecommunications organisation. You will be embedded within the Global Systems Integrator (GSI) delivery team, operating as the lead architecture authority while maintaining accountability to the end-client sponsor. The successful candidate will play a critical role in balancing the sponsor's long-term strategic objectives with the realities of programme delivery and vendor constraints. Key Responsibilities: • Define and govern the end-to-end enterprise architecture across the OSS/BSS landscape, ensuring alignment with the sponsor's strategic vision while supporting successful programme delivery., • Establish architecture principles, standards, and governance frameworks that guide solution design and implementation whilst protecting the organisation's long-term technology capabilities., • Identify, assess, and manage architectural risks, technical debt, integration dependencies, and transformation challenges, providing transparent and objective guidance to the client sponsor., • Act as a trusted advisor to senior stakeholders, ensuring architectural decisions support both immediate programme objectives and future business outcomes., • Provide independent architectural leadership where competing priorities exist between customer strategy and vendor delivery considerations., • Extensive experience in Enterprise Architecture within telecommunications, managed services, or large-scale business and technology transformation programmes., • Strong hands-on knowledge of OSS/BSS domains, including Billing, CRM, Order Management, Service Assurance, Inventory Management, and Fulfilment., • Proven experience managing architecture relationships across multiple vendors, systems integrators, and delivery partners within outcome-based engagements. Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration.

Description: • Head of Talent, • London / Hybrid, • £60,000 + commission Our client is a fast-growing SaaS Platform that allows enterprise organisations to onboard, classify, manage, source and pay their contractor workforce globally. Following significant growth, they are looking to hire a Head of Talent to lead their sourcing, delivery and freelancer community functions. This is a unique opportunity for a recruitment leader who enjoys remaining hands-on while building high-performing teams, managing key customer relationships and developing engaged talent communities. What the Head of Talent will be doing: • Lead and develop a team of sourcing and delivery specialists focused on exceptional customer outcomes., • Manage the end-to-end fulfilment process, ensuring customer briefs are prioritised, delegated and delivered against agreed service levels., • Build strong relationships with key customers, acting as a strategic partner and ensuring a best-in-class experience., • Drive talent pooling initiatives, creating and maintaining curated communities of pre-vetted freelance talent across Creative and Technology disciplines., • Act as a key point of contact for the freelancer community, supporting engagement throughout the sourcing and shortlisting process., • Monitor team performance through key metrics including SLA adherence, conversion rates, productivity and commercial performance., • Lead strategic projects focused on marketplace growth, talent engagement and continuous improvement. What the Head of Talent should bring: • Proven experience leading contract recruitment, sourcing or talent acquisition teams, • A hands-on leadership style with the ability to balance strategic thinking and operational delivery., • Strong stakeholder management and customer-facing experience., • Experience managing performance through data, KPIs and service level agreements., • A passion for building talent communities and delivering exceptional candidate and customer experiences., • Comfortable working with technology, automation and AI-driven tools to improve processes and productivity., • Excellent communication, coaching and team development skills., • Must have deep knowledge of contract recruitment What the Head of Talent will get in return: The opportunity to play a key team leadership role within a high-growth business, a base salary of up to £60,000 + commission, 25 days holiday and 1 day per week in London.

Logistics Executive | Fast-Growth Beverage Brand | London We're partnered with a fast-growth beverage brand that's making its mark in one of the UK's most exciting FMCG categories. Having built strong momentum across both retail and direct-to-consumer channels, the business is entering its next phase of growth, with operations playing a critical role in supporting increasing demand. As they continue to scale, they're looking for a Logistics Executive to join their Operations team and help keep products moving efficiently from production through to customers. Working closely with manufacturing partners, warehouses and 3PL providers, you'll play a key role in ensuring service levels remain high while supporting the continuous improvement of systems and processes. This is a hands-on role in a collaborative, entrepreneurial business where you'll gain exposure across the end-to-end supply chain, take ownership from day one and have the opportunity to grow alongside the company. The Role Reporting into the Operations team, you'll support the day-to-day logistics function, ensuring products are delivered on time, inventory is accurately managed and customers receive an excellent experience. You'll work closely with third-party logistics providers, warehouse partners, manufacturers and internal teams to keep the supply chain running smoothly while identifying opportunities to improve efficiency. This is a varied role in a fast-paced scale-up where no two days are the same. If you're organised, proactive and enjoy solving problems, you'll thrive in an environment where you'll have genuine ownership and the chance to make a real impact. Key Responsibilities • Monitor and report On Time In Full (OTIF) performance across B2B and D2C orders, identifying trends and working with logistics partners to improve service levels., • Act as the day-to-day contact for warehouses, 3PL providers and fulfilment partners, ensuring efficient operations and resolving logistical challenges., • Coordinate inbound raw material movements and outbound finished goods between suppliers, manufacturers and warehouse locations., • Maintain accurate inventory records and stock movements within Unleashed (or equivalent ERP/inventory management system)., • Work cross-functionally with Operations, Customer Service and E-commerce teams to resolve customer delivery issues and ensure an excellent customer experience., • Coordinate packaging and repacking activities, ensuring materials are available and projects are completed efficiently., • Support Finance with invoice checking, cost maintenance and month-end processes., • Contribute to operational improvement initiatives, helping streamline processes and build a supply chain capable of supporting continued growth. What the client would like to see (Essential) • Previous experience in a Logistics, Supply Chain, Operations or Inventory role, ideally within FMCG, food & drink or another fast-paced consumer goods environment like beauty, personal care, health and wellness., • Experience working with warehouses, third-party logistics (3PL) providers or fulfilment partners., • Highly organised with excellent attention to detail and the ability to manage multiple priorities., • Strong Excel skills and confidence working with data, reporting and inventory management systems., • A proactive, solutions-focused mindset with the ability to take ownership and solve problems independently., • Excellent communication skills with the confidence to build strong relationships across internal teams and external partners., • Comfortable working in a fast-paced, growing business where priorities can change quickly. What we would like to see (Bonus) • Experience using Unleashed or a similar inventory management/ERP system., • Previous exposure to D2C fulfilment or e-commerce logistics., • FMCG, food, beverage or consumer goods experience., • Experience supporting continuous improvement projects or process optimisation., • A genuine interest in operations, supply chain and building scalable processes. Location: London (Hybrid) Salary: £35,000-£40,000 At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

TCG Retail Assistant Location: London Job Type: Full-time (Weekend availability essential) Join the team at Kaboom Cards UK Kaboom Cards UK is one of the UK’s leading trading card retailers, specialising in Pokémon, One Piece, Sports Cards and a wide range of other TCGs. We’re looking for an enthusiastic and knowledgeable TCG Retail Assistant to join our growing team. While Pokémon and One Piece knowledge is essential, experience with other trading card games is a big advantage. Key Responsibilities • Deliver outstanding customer service in-store., • Assist customers with Pokémon, One Piece and other TCG products., • Buy, trade and value trading card collections., • Keep up to date with new releases, products and market trends., • Process deliveries and replenish stock., • Maintain high standards of store presentation., • Assist with in-store events, tournaments and product launches., • Help with online order fulfilment when required. About You We’re looking for someone who: • Has excellent knowledge of Pokémon and One Piece TCG., • Has an interest in other TCGs such as Magic: The Gathering, Disney Lorcana, Yu-Gi-Oh!, Star Wars Unlimited and more., • Is passionate about the trading card hobby., • Has excellent communication and customer service skills., • Is reliable, organised and able to work in a fast-paced retail environment., • Works well independently and as part of a team., • Is available to work weekends. Desirable • Previous hobby or retail experience., • Experience buying, selling or collecting trading cards., • Knowledge of grading companies such as PSA., • Comfortable creating content for social media or appearing on live streams. Why Join Kaboom Cards UK? • Work with one of the UK’s fastest-growing trading card retailers., • Be part of a passionate, knowledgeable and friendly team., • Staff discount., • Opportunities to grow within the business., • Work with the latest TCG releases, events and exclusive products. If trading cards are more than just a hobby to you and you want to help grow one of the UK’s leading card stores, we’d love to hear from you.

Operations & Supply Chain Manager – Robotics & Beverage Distribution Fluent in English and Mandarin Location: London, United Kingdom Employment Type: Full-time Language Requirement: About LEC London Export Corporation (LEC) is a British trading company operating across robotics, artificial intelligence and beverage distribution. LEC Robotics distributes advanced commercial service robots and robotic automation solutions across the UK and Ireland. Working with some of the world’s leading robotics manufacturers, we supply, install and support robots for the hospitality, healthcare, retail, corporate and public sectors. LEC Beverages is the sole UK distributor of Tsingtao Beer, one of China’s most recognised international beer brands. We manage the importation, warehousing and distribution of products to wholesalers, retailers, hospitality groups and national customers across the United Kingdom. As both businesses continue to grow, we are looking for an exceptional operations professional to become a key part of our team. The Role This is not a role for someone who simply manages from behind a desk. We are looking for a doer. Someone who is highly organised, structured, proactive and enjoys making things happen. You will be responsible for coordinating the day-to-day operations across both businesses, ensuring products move efficiently from supplier to customer while maintaining excellent communication with manufacturers, logistics partners, customers and internal teams. You’ll be someone who spots problems before they become problems, takes ownership and enjoys building efficient processes that help the business scale. Key Responsibilities Coordinate the day-to-day operations of both LEC Robotics and LEC Beverages. Manage purchasing, shipments, imports, deliveries and inventory. Liaise daily with manufacturers and suppliers in China. Coordinate logistics providers, warehouses and fulfilment partners. Organise robotics deliveries, installations and after-sales support. Ensure customer orders are fulfilled accurately and on time. Monitor inventory levels and forecast stock requirements. Improve operational processes and introduce more efficient ways of working. Maintain accurate operational records and reporting. Work closely with the sales, finance and technical teams to ensure smooth execution of customer projects. Resolve operational issues quickly, professionally and independently. Build strong relationships with suppliers, logistics partners and customers. About You You are someone who enjoys bringing structure to fast-moving businesses. You are calm under pressure, highly organised and take pride in delivering results. You will have: Previous experience in operations, supply chain or distribution. Experience working within distribution, importing, logistics or supply chain businesses. Excellent organisational and project management skills. Strong commercial awareness. High attention to detail. Fluent Mandarin and English. Confidence communicating with Chinese suppliers and UK customers. The ability to manage multiple projects simultaneously. A proactive attitude and a willingness to roll up your sleeves. Strong problem-solving skills and the ability to work independently. Experience with inventory, warehouse or ERP systems would be advantageous. Experience within robotics, technology, FMCG or beverage distribution would be highly desirable. Why Join LEC? This is an opportunity to join a growing international business at the forefront of robotics and distribution. You’ll work directly with senior leadership, take ownership of meaningful projects and play an important role in building two ambitious businesses with significant growth plans in the UK and beyond. If you’re someone who enjoys solving problems, improving processes and making things happen, we’d love to hear from you.

Operations Manager Location: Hatton Garden, London (Office-Based) Full-Time | Permanent On-Site Role About Us Henig Diamonds is one of the UK’s leading diamond and jewellery suppliers, serving retailers and industry professionals nationwide. As we continue to grow, we’re looking for an experienced Operations Manager to lead our Operations Department and help build the next stage of our business. The Opportunity Reporting directly to the COO, you will be responsible for ensuring our operational engine runs smoothly, efficiently, and at scale. This is a high-impact leadership role where you'll work across inventory, logistics, quality control, supplier management, and process improvement, helping shape the future of the business. What You'll Do Lead & Develop Operations • Manage the day-to-day performance of the Operations Department., • Set priorities, allocate resources, and ensure teams are working efficiently., • Build a culture of accountability, ownership, and continuous improvement., • Collaborate closely with Sales, Buying, Finance, and Senior Leadership. Inventory & Stock Control • Drive stock accuracy across thousands of diamonds and jewellery items., • Investigate discrepancies, missing stock, and certification issues., • Oversee stock audits, inventory controls, and reporting., • Support future automation projects, including RFID and system enhancements. Dispatch, Fulfilment & Quality Control • Ensure customer orders are processed accurately and on time., • Oversee dispatch workflows and service-level performance., • Manage the India-based stock checking and quality control team., • Monitor supplier quality, rejection rates, and shipment checks. Returns, Repairs & After-Sales • Oversee supplier returns, repairs, warranty claims, and customer after-sales processes., • Improve turnaround times and communication between teams, suppliers, and workshops., • Ensure a smooth customer experience from sale through to aftercare. Process Improvement & Growth • Identify bottlenecks and opportunities to improve efficiency., • Implement KPIs, reporting, and operational best practices., • Support Zoho Projects and wider systems development., • Create scalable processes that support the company's continued growth. What We're Looking For • Proven experience in an Operations Manager or similar leadership role., • Strong organisational and problem-solving skills., • Experience managing teams, processes, and operational performance., • Excellent communication and stakeholder management abilities., • Background in inventory, logistics, fulfilment, or supply chain operations., • Experience within jewellery or diamonds industry (BtoB only).

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solution Key Responsibilities: • Create user flows, wireframes, prototypes, and high-fidelity designs to communicate ideas and solutions., • Support the design and optimisation of Liberty’s ecommerce platform and digital products, ensuring consistency and attention to detail., • Translate customer needs and business goals into intuitive, user-centred design solutions., • Deliver mobile-first, accessible designs aligned with Liberty’s brand guidelines., • Participate in customer research, usability testing, and A/B testing, applying insights to improve user experiences., • Contribute to design documentation, patterns, and guidelines to support team knowledge sharing., • Stay up to date with design trends, tools, and best practices, bringing fresh ideas to the team., • Collaborate with developers to ensure designs are accurately implemented and meet quality standards. Collaboration: • Partner with designers, product managers, analysts, optimisation managers, and developers on cross-functional projects., • Participate in workshops, brainstorming sessions, planning meetings, and design critiques., • Contribute to and help maintain Liberty’s design system, ensuring scalable and accessible components., • Build strong relationships across teams, aligning stakeholders around customer needs and business objectives., • Communicate design concepts clearly and advocate for user-centred solutions., • Support effective design-to-development handoffs through clear documentation and asset preparation. About You: • Passion for ecommerce, design, and creating great user experiences., • Experience designing digital products., • Proficiency with design tools such as Figma and/or Adobe Creative Suite., • A strong eye for detail in layout, typography, and visual hierarchy., • Willingness to learn about UX/UI principles, accessibility, and responsive design., • Collaborative mindset and openness to feedback., • Strong organisational skills with the ability to work on multiple tasks., • Basic knowledge of front-end technologies (HTML/CSS/JavaScript) is desirable., • Previous experience is Contentsquare and or Dynamic Yield is desirable. Please note this is a maternity cover contract. Applications close 29th June. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive, bringing their unique perspectives, skills and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Are you an organised administrator who enjoys keeping things running smoothly behind the scenes?\n\nWe're recruiting on behalf of a well-established food manufacturing business looking to add a Customer Operations & Logistics Administrator to its busy operations team. This is a varied position where you'll play a key role in supporting customer orders, coordinating logistics administration and ensuring accurate documentation throughout the order fulfilment process.\n\nWorking closely with Customer Operations, Logistics, Dispatch and Production, you'll be an important part of ensuring customers receive an excellent service from order through to delivery.\n\nThe Role\n\nNo two days are quite the same. Your responsibilities will include:\n\n Maintaining accurate customer records, order information and operational databases.\n\n Supporting the administration of outbound deliveries, including transport documentation, courier bookings and dispatch paperwork.\n\n Assisting with customer order processing, acknowledgements and order validation when required.\n\n Working alongside internal departments to ensure delivery documentation is completed accurately and on time.\n\n Producing and updating operational reports, trackers and performance information.\n\n Coordinating sample dispatches and ensuring supporting paperwork is completed correctly.\n\n Investigating delivery queries by gathering relevant information and supporting issue resolution.\n\n Monitoring recurring service or delivery issues and highlighting trends to management.\n\n Assisting with maintaining and updating operational procedures and administrative processes.\n\n Providing administrative support across the wider Customer Operations function during busy periods and holiday cover.\n\n Updating information within ERP, CRM or business systems to ensure data remains accurate.\n\n Offering reception and front-of-house support when required, including welcoming visitors, answering incoming calls and assisting with general office administration.\n\nAbout You\n\nWe're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality administrative support.\n\nYou'll ideally have:\n\n Previous experience in an administration, logistics, customer operations or customer service role.\n\n Excellent organisational skills with strong attention to detail.\n\n The ability to prioritise multiple tasks and meet deadlines.\n\n A confident and professional communication style.\n\n Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.\n\n Experience using ERP, MRP or Sage systems would be advantageous.\n\n Previous exposure to logistics administration, delivery documentation or order processing would be beneficial.\n\n Experience within food manufacturing, FMCG or a similar operational environment would be an advantage.\n\nWhat's on Offer?\n\nThis is a fantastic opportunity to join a successful and growing food manufacturer where you'll become part of a supportive team in a varied role offering real day-to-day responsibility.\n\nIf you're someone who enjoys administration, thrives in a fast-moving environment and likes working with multiple teams to keep operations running efficiently, we'd love to hear from you

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: We are looking for a Part-Time Sales Associate with luxury retail experience to join our fabulous Jewellery department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics, remaining as ever, 'the chosen resort of the artistic shopper'. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Exceptional knowledge of both niche and established Jewellery brands., • A strong understanding of gemstones, precious metals and jewellery materials., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • Strong communication skills., • A proven ability to sell and consistently reach sales targets., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for Jewellery to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Please note, this role will be offered on a part-time basis of 30 hours (4 days) per week. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA, and that extends to our team. Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Jewellery department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics, remaining as ever, 'the chosen resort of the artistic shopper'. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Exceptional knowledge of both niche and established Jewellery brands., • A strong understanding of gemstones, precious metals and jewellery materials., • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for Jewellery to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Shape the Future of Aviation Asset Trading! Join our Landing Gear team and turn market insight into commercial success. Drive high-value asset transactions, build global industry relationships, and optimize a worldwide asset portfolio that keeps aircraft flying while delivering exceptional business results.We are seeking a commercially driven professional to identify, develop, and secure new revenue opportunities through Landing Gear Asset Trading and solution projects. Working closely with Sales, Procurement, and Fulfilment teams, you will provide market intelligence, manage asset transactions, and optimise the Landing Gear Asset Pool to maximise availability, profitability, and return on investment. You will build strong supplier and customer relationships, negotiate commercial agreements, manage asset solution projects, monitor financial performance, and drive business growth while ensuring compliance with aviation regulations and company standards.Requirements / QualificationsDegree or equivalent experience in Asset Management, Aviation Management, Aircraft Engineering, Technical Sales, or a related fieldProven experience in aviation asset management, engineering, or technical salesCommercial experience within the aviation industry; MRO experience advantageousStrong negotiation, relationship-building, and account management skillsAbility to communicate fluently in written and spoken EnglishAdditional language skills desirableProficiency in Microsoft Office applicationsSAP ERP experience advantageous but not essentialKnowledge of aviation contract law and aviation legislation beneficialEstablished aviation MRO network desirableOur BenefitsWe offer a wide range of benefits designed to support your wellbeing, lifestyle, and career, including:Flight discounts and reduced travel ratesPurchase and selling of annual leaveGenerous paid paternity and maternity leaveOne wellbeing day per year , dedicated to supporting your mental and physical wellbeingDiscounts on hotels, retail, and leisure activitiesEmployer pension contributionsReduced gym memberships to support a healthy lifestyleCompany events and organised sporting groups to encourage connection and wellbeingIn addition, our facility is within walking distance of the Elizabeth Line , making commuting quick, easy, and seamless from across London and beyond.TPBN1_UKTJ

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Monitor stock levels and flag shortages, overstocks, or discrepancies Product Setup & Maintenance • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Ensure listings are accurate and live on time for launches and promotions Supplier & Purchase Order Support • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Maintain accurate records of orders, deliveries, and invoices Logistics & Fulfilment Coordination • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Work with warehouse teams to resolve fulfilment or stock issues Reporting & Admin • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Keep operational documentation and systems up to date Launch & Promotion Support • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Coordinate with internal teams to ensure operational readiness Cross-Team Collaboration • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • Support process improvements to reduce errors and improve efficiency Skills & Experience • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams, • Proactive mindset — spots problems before they escalate Free WSET programme Salary 35,000

Senior Business Development Manager – Logistics & Global Shipping (Remote)\nLocation: UK Wide (Work From Home)\nJob Type: Permanent\nSalary: Competitive Basic Salary + Uncapped Commission\nGEIM is a growing global shipping and logistics consultancy helping businesses move goods around the world faster, smarter and more efficiently. We work with importers, exporters, manufacturers, wholesalers, distributors and e-commerce businesses to deliver tailored shipping solutions that reduce costs, improve efficiency and support international growth.\nWe are looking for an ambitious Senior Business Development Manager to help drive the next stage of our expansion across the UK.\nThis is a fully remote, work-from-home role offering flexibility, autonomy and genuine career progression. You will work directly with company leadership and play a key role in winning new business and developing long-term client relationships.\nThe Role\nAs a Senior Business Development Manager, your primary focus will be generating new business opportunities and developing relationships with prospective clients throughout the UK.\nResponsibilities include:\n• Identifying and approaching new customers\n• Building relationships with business owners and decision-makers\n• Understanding customer shipping and logistics requirements\n• Presenting tailored solutions and commercial proposals\n• Converting opportunities into long-term business relationships\n• Working closely with internal teams to ensure excellent customer service\n• Maintaining a strong sales pipeline and delivering against targets\nThis role is ideal for a Business Development Manager who enjoys prospecting, relationship building and creating opportunities rather than simply managing existing accounts.\nWhat We're Looking For\nWe are interested in speaking with candidates who have experience in logistics, freight forwarding, shipping, supply chain, courier services, import/export, e-commerce fulfilment or B2B sales.\nHowever, we are equally interested in exceptional sales professionals from other industries who have a proven track record of generating new business and exceeding targets.\nThe ideal candidate will have:\n• Proven business development or sales experience\n• A strong record of winning new business\n• Excellent communication and relationship-building skills\n• A commercial and solution-focused approach\n• The ability to work independently in a remote environment\n• A motivated, results-driven mindset\nWhat We Offer\n• Competitive basic salary\n• Uncapped commission structure\n• Fully remote work-from-home role\n• Direct access to company leadership\n• Significant earning potential\n• Long-term career progression\n• Supportive and entrepreneurial culture\nWhy Join GEIM?\nThis is more than just another sales role.\nThe successful candidate will have the opportunity to make a genuine impact within a growing business while building a rewarding long-term career. Your efforts will directly contribute to the company's success and growth.\nIf you are an ambitious Business Development Manager looking for flexibility, autonomy and strong earning potential, we would love to hear from you

Job Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer fulfilment after contract signature. The FR is accountable for ensuring contractual commitments are successfully translated into measurable business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy and technical alignment, the FR owns fulfilment execution, operational success, value realisation, and customer outcome. The FR serves as the critical bridge between customers and internal functions, orchestrating resources across service, engineering, logistics, finance, and partner organisations to ensure successful delivery, operational adoption, revenue realisation, and long-term customer success. The FR owns customer outcomes from Purchase Order (PO) through delivery, go-live, operational stabilisation, and ongoing performance governance, while maintaining close alignment with ARs and SRs to maximise customer value and long-term account success. Key Responsibilities 1. End-to-End Project Delivery Ownership • Own the full customer fulfilment lifecycle from Purchase Order to project completion and operational acceptance., • Manage project timeline, cost, and quality to ensure successful execution, • Develop and execute fulfilment plans aligned with customer expectations and contractual commitments., • Coordinate cross-functional teams including Sales, Engineering, Service, Logistics, Finance, and external partners., • Ensure effective management of delivery schedules, quality, resources, and customer communications., • Drive successful project deployment and operational readiness. 1. Revenue Realisation & Receivables Management • Take ownership of accounts receivable (AR) related to delivered projects, • Ensure timely invoicing, payment collection, and cash flow realisation, • Identify financial risks impacting revenue collection and take proactive actions, • Align delivery progress with payment milestones and contractual terms 1. Contract Execution & Customer Success • Ensure contractual commitments are fully executed, • Act as key interface between customer and internal teams, • Own post-go-live operational performance, • Lead KPI and SLA reviews, • Monitor operational performance and customer outcomes, • Drive adoption and value realisation, • Build long-term customer relationships, support long-term partnership development with key customer for training and onboarding 1. Governance, Risk & Escalation Management • Identify delivery, operational and contractual risks, • Lead governance reviews, • Manage escalation pathways, • Present status to stakeholders, • Drive accountability across workstreams, • Ensure transparency through reporting 1. Strategic Collaboration • Work closely with ARs to support customer growth and retention, • Partner with SRs to ensure solution intent is successfully realised in operation, • Provide field feedback to improve future solution design and delivery models Key Focus Areas (Success Metrics) • Project Delivery Excellence (On-Time, On-Quality, On-Budget), • Revenue Realisation and Cash Collection Performance, • Customer Satisfaction and Account Health, • Operational KPI and SLA Performance, • Contract Execution Accuracy and Value Realisation, • Risk Identification, Escalation Resolution, and Governance Effectiveness, • Continuous Improvement and Operational Excellence Requirements • Proven experience in project delivery, operations, or account/project management (EV, energy, or infrastructure sector preferred), • Strong understanding of contract execution, delivery processes, and commercial awareness, • Experience in managing receivables or revenue-related processes is a strong plus, • Excellent stakeholder management and communication skills, • Strong problem-solving ability with a proactive, results-driven mindset, • Ability to manage multiple projects and priorities simultaneously, • Experience working in cross-functional and international teams, • Demonstrated willingness to take ownership, learn quickly, and grow within a customer-facing delivery environment, • Fluent in English (Mandarin is a plus) We recognise that candidates may not meet every requirement listed above. If you are excited about the opportunity and believe you can contribute to our mission, we encourage you to apply. Location: Watford, United Kingdom Start Date: As soon as possible Working Hours: Full-time Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.

Warehouse Manager Dirac Trading Group | Acton, London | Full-time, permanent | On-site Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. What you will own • Lead the warehouse team day to day, setting priorities and holding people accountable., • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand., • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time., • Book UK outbound shipments and resolve courier or collection issues quickly and practically., • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas., • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks., • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency. What we're looking for • Previous experience managing or supervising a warehouse team in the UK., • Strong organisation, prioritisation and communication skills in a fast-paced environment., • A hands-on management style, with the willingness to lead from the front when needed., • Experience managing rotas, temporary workers, overtime and daily warehouse coverage., • Strong attention to detail around packing, dispatch and stock accuracy., • Experience booking UK outbound shipments., • A valid forklift licence, or willingness to obtain one, is preferred., • Applicants must have the right to work in the UK. Package and benefits • £40,000 base salary., • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved., • Free on-site parking and company pension scheme., • Staff discount for stock we sell., • Supportive, high-energy working environment with the office and warehouse teams based together in Acton., • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis., • Overtime support where required, including potential meal support during extended overtime periods. How to apply If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

IT Procurement Manager Excellent opportunity to join a growing MSP and take ownership of procurement across hardware, software, licensing and services. Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. Salary £50,000-£65,000 (DOE) plus benefits.Who is the client?Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced IT Procurement Manager to take ownership of procurement operations across the business.This is a key role focused on ensuring hardware, software and services are sourced efficiently, purchased accurately and delivered in line with customer and business requirements. You'll play an important role in supporting customer delivery, supplier performance, operational efficiency and commercial success.What will you be doing?You'll be responsible for managing end-to-end procurement activity across hardware, software, licensing and services, working closely with suppliers, distributors and vendor partners to ensure products are sourced, ordered and delivered effectively.You'll manage supplier relationships, monitor stock availability and lead times, place purchase orders, track fulfilment activity and resolve supplier-side issues where required. Working closely with internal stakeholders, you'll ensure accurate procurement records are maintained while helping improve procurement processes, governance and reporting.The role will also involve supporting commercial decision-making, managing supplier escalations, resolving fulfilment issues and contributing to ongoing improvements in supplier performance, cost control and operational efficiency.What will you need?5+ years' experience in procurement, purchasing, supplier management or a similar commercial role Experience working within an MSP, IT reseller, technology distributor or similar environment Strong understanding of procurement processes, purchase orders and order fulfilment Proven experience managing supplier, distributor or vendor relationships Strong commercial awareness and decision-making ability Excellent organisational skills with the ability to manage multiple priorities Strong attention to detail when handling pricing, specifications and supplier information Excellent communication and stakeholder management skills Experience working with procurement, ERP, PSA or business management systems A proactive approach to problem solving, ownership and continuous improvementWhat would be desirable?Experience using Autotask PSA Knowledge of IT hardware, software licensing and cloud services procurement Experience supporting procurement governance and compliance initiatives Understanding of stock management, logistics and equipment fulfilment Exposure to supplier performance management and procurement reporting Experience working with major IT distributors and vendor partnersTo ApplyPlease apply directly through this advertBy applying, you consent to your application being processed and submitted to the client for this vacancy only.KEY SKILLS - Procurement Manager, IT Procurement, Purchasing, Supplier Management, Vendor Management, Procurement Operations, MSP, IT Distribution, Technology Procurement, Order Fulfilment, Purchasing, Procurement Governance, Commercial Management, Procurement Processes, Supplier Relationships, Autotask, IT ServicesTPBN1_UKTJ

About the Role We're hiring a Supply Chain Analyst to join the Supply Chain team at Zima Dental. This is a high-responsibility role for someone who wants steep learning, real ownership, and hands-on exposure to how a fast-growing, high-volume physical product business moves goods from factory to customer. From day one, you'll be trusted to help deliver against key supply chain metrics and support projects that directly impact cost, product availability, and growth. This role sits within the supply chain vertical, but you'll work end to end across the full chain: production, freight and logistics, warehousing and fulfilment, and forecasting and planning. You'll also collaborate closely with teams across Operations, Product, Marketing, Quality, and Customer Experience to keep product flowing and projects moving quickly, efficiently, and to a high standard. This is not a traditional early career role where you rotate passively between departments. You'll be expected to contribute immediately, solve problems independently, and take ownership early. You'll work closely with senior leadership and gain real exposure to how supply chain decisions are made and how they ripple across the business. The expectation is not just that you support projects, but that you actively help drive them forward. This is a fast-paced environment with high standards and high expectations. In return, high performers are given rapid progression, significant ownership, and the opportunity to grow into leadership roles quickly. If you want responsibility early, genuine breadth and depth across supply chain, plenty of analytical challenges, and the opportunity to accelerate your career far faster than in a traditional corporate environment, this role is for you. Key Responsibilities End-to-End Supply Chain Execution: • Work across the full end-to-end supply chain, from production through to final delivery. You won't own each stage outright, but you'll be hands-on across all of them., • Work directly with suppliers on production and order coordination, helping ensure orders are placed, tracked, and delivered on time and to spec., • Oversee freight management, making sure processes run efficiently and that freight is coordinated in a timely manner in line with stock requirements., • Track and monitor the performance of our key 3PL accounts to keep fulfilment operations running efficiently., • Work within the Zima Dental ERP, building a deep understanding of the platform and setting up processes that ensure it is used correctly and consistently across the whole team. Forecasting, Planning & Inventory: • Support demand forecasting and replenishment planning across products and markets., • Help maintain healthy inventory levels, balancing availability against working capital and avoiding both stockouts and overstock., • Track inventory across locations and channels, and flag risks early., • Contribute to launch and sale-event planning so the chain is ready for demand spikes. Data & Analysis: • Build reporting and track performance against key supply chain metrics such as service levels, lead times, freight cost, and stock availability., • Build models and run scenario analysis to pressure-test plans and support better decisions., • Use data to support continuous improvement across planning, logistics, and fulfilment., • Turn messy operational data into clear insight that drives action. Cross-Functional Collaboration: • Work closely with Operations, Product, Marketing, and Quality teams to support business-critical initiatives., • Coordinate across internal teams and external partners (suppliers, freight forwarders, 3PLs) to keep product moving., • Communicate proactively to keep projects on track and stakeholders aligned. Process Improvement & Scaling: • Improve workflows, systems, and supply chain processes as the business scales., • Support automation and efficiency initiatives across planning, logistics, and fulfilment., • Create and refine SOPs to improve consistency and execution quality., • Help implement supply chain systems and tools (for example ERP and inventory platforms) that improve business performance. Ownership & Growth: • Take increasing ownership of supply chain verticals and projects as you develop in the role., • Operate with a problem-solving mindset and strong attention to detail., • Contribute ideas proactively and take initiative rather than waiting for direction., • Develop a deep understanding of how a high-growth, high-volume physical product business scales its supply chain. What We're Looking For Education & Experience: • Recent graduate or early-career professional with strong academic performance., • Degree in Science, Business, Economics, Engineering, Mathematics, Supply Chain, Logistics, or a related field preferred., • Previous internship, startup, or supply chain / logistics / operations experience is beneficial but not required. Skills: • Strong analytical and quantitative ability, and genuine enjoyment of solving complex, data-heavy problems., • Excellent organisation and attention to detail., • Confident working with data, spreadsheets, and reporting., • Commercially aware, with the ability to think beyond individual tasks and understand cost and service trade-offs., • Strong communication skills and the ability to work across teams and with external partners., • Ability to prioritise effectively in a fast-moving, high-volume environment. Mindset: • Highly ambitious and motivated by responsibility., • Ownership-driven with a bias toward action., • Comfortable operating in a fast-paced, high-performance environment., • Genuinely analytically minded, and energised by digging into data and tackling analytical challenges., • Excited by solving difficult problems and learning quickly., • Resilient, adaptable, and execution-focused., • Wants to grow quickly into a future leadership role. Why Join Us Zima Dental is a fast-growing premium consumer brand operating globally and scaling quickly. We move high volumes of physical product across multiple markets, which makes supply chain central to how we grow. We give talented people responsibility early and expect them to perform at a high level. In this role, you'll gain genuine breadth and depth across the entire supply chain, from production and freight through to warehousing, fulfilment, and planning. You'll work on projects that genuinely matter, collaborate closely with senior leadership, and build a strong foundation across every stage of how product reaches the customer. For the right person, this role offers significantly faster progression, broader exposure, and more ownership than a traditional graduate role. Benefits: • 28 days holiday (excluding bank holidays)., • Company pension., • Cycle to Work scheme., • Ongoing learning and development support., • Weekly team and company social activities., • Direct collaboration with senior leadership., • Fast career progression opportunities and significant ownership from an early stage.

Business Development Executive driving trade partnerships, account growth and new business opportunities for a fast-growing, design-led paint brand. Position This is an exciting opportunity to join a rapidly growing, design-led paint brand and play a key role in expanding its trade network across the UK. Combining business development and account management, you will be responsible for identifying and converting new trade customers while nurturing existing relationships to drive repeat business and long-term growth. You'll work closely with interior designers, decorators, architects and other trade professionals, supporting projects from initial enquiry through to fulfilment. From prospecting and relationship building to managing specifications and ensuring exceptional customer service, you'll become a trusted partner to your accounts and a key contributor to the company's commercial success. As part of a growing business, you'll also have the opportunity to get involved in wider initiatives and help shape the future of the trade division. Candidate The successful candidate will be commercially minded, proactive and relationship-driven, with a passion for building partnerships and identifying new opportunities. • Experience in business development, account management or sales, • Strong relationship-building and communication skills, • Confident prospecting and generating new business opportunities, • Commercially aware with a customer-first mindset, • Comfortable managing multiple projects and priorities, • Strong organisational and administrative skills, • Competent user of Microsoft Office and CRM systems, • Ambitious, driven and motivated by growth and progression, • Interest in interiors, design or the built environment is advantageous Studio A modern, design-led paint brand rethinking how people decorate their homes. Combining beautifully curated colours, innovative sampling solutions and a customer-first approach, the business has quickly established itself as one of the most exciting brands in the interiors market. With a growing trade division and ambitious expansion plans, the company is investing heavily in building long-term relationships with design professionals and industry partners. Benefits Include: • £28,000 base salary, • Commission and bonus scheme, • 28 days holiday plus bank holidays, • Flexible working approach, • Significant staff discount on products, • Regular team socials and events, • Clear progression opportunities within a growing business Apply Apply via LinkedIn or email interiorproducts@foliocareers.com with Ref FC2615. Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. We thank you for your time and interest. Refer a Friend We are always interested to connect with _y #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. FOLIO is a trusted specialist agency within the design community. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity across the UK, Europe & Americas. Explore current vacancies and learn how we support design careers at www.foliocareers.com

This is an exceptional opportunity to join a luxury consumer brand in a pivotal operational leadership role. As Operations & Logistics Manager, you will take ownership of inventory, fulfilment, warehousing, third-party logistics partnerships, and order management across multiple sales channels. Operating at the intersection of supply chain, ecommerce, retail operations, and customer experience, you'll play a critical role in ensuring products move efficiently through the business while maintaining exceptional service levels and commercial performance. This is a 12 months FTC covering a maternity leave. This person must be able to start within a month. Key Responsibilities Operations & Supply Chain Leadership • Own inventory, fulfilment, and logistics operations across multiple sales channels, ensuring strong product availability and operational efficiency., • Lead relationships with external logistics and fulfilment partners, driving service excellence, cost optimisation, and continuous improvement., • Oversee stock management, forecasting alignment, replenishment planning, and inventory accuracy across the business., • Ensure seamless order fulfilment and customer delivery performance across retail, ecommerce, and wholesale channels. Performance & Continuous Improvement • Develop and monitor operational KPIs, using data and insight to drive efficiency, scalability, and customer satisfaction., • Identify opportunities to optimise processes, reduce costs, and improve service levels across the supply chain., • Manage transportation, warehousing, and returns operations, ensuring compliance and operational excellence. Leadership & Stakeholder Management • Lead and develop a small operations team while fostering a culture of accountability and continuous improvement., • Partner closely with commercial, finance, planning, retail, and customer service teams to support business growth and operational performance., • Provide operational insights and recommendations to senior leadership, supporting strategic decision-making and long-term planning. Required Experience and Skills • Minimum 5 years' experience in operations, inventory management, warehousing, fulfilment, logistics, or supply chain leadership roles., • Strong understanding of multi-channel operations across ecommerce, retail, and wholesale environments., • Proven experience managing third-party logistics providers and external operational partners., • Strong analytical and problem-solving capabilities with the ability to interpret data and drive informed decision-making., • Experience managing inventory planning, stock control, and operational reporting., • Excellent stakeholder management skills with the ability to influence across multiple functions and levels., • Strong commercial awareness and understanding of operational cost drivers.

Summary: As Product Leader, Marketplace International, you will own the strategy and execution of Joybuy’s marketplace. You will lead the development of scalable capabilities across seller onboarding, catalogue, pricing, promotions, and fulfilment, driving growth for both sellers and customers. Working closely with marketplace country leaders, you will translate regional needs into global product solutions, balancing standardisation with flexibility to enable local market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: • Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities;, • Deliver measurable business outcomes across selection, price competitiveness, conversion, and fulfilment performance;, • Build and scale core marketplace capabilities, including onboarding, catalogue integrations, pricing and promotions infrastructure, and logistics;, • Partner with country leaders to identify growth opportunities and translate them into product initiatives;, • Drive continuous improvement through data, experimentation, and strong operating mechanisms;, • Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: • Proven experience leading product for a large-scale marketplace or platform business;, • Ability to operate at both strategic and execution levels in a fast-paced environment;, • Experience building and scaling global platforms across multiple markets;, • Strong leadership and stakeholder management skills;, • Fluent in English, both written and spoken;, • Other EU languages a huge plus.

Role: Product Manager – Online Role Type: Permanent, Full Time Working Location: London or Peterborough, Hybrid (3 days per week in office) Reports to: Head of Product Role summary We’re looking for an energetic, hands-on Product Manager to lead the delivery of key online journeys and ecommerce experiences across Travelex’s digital channels. This role sits within our Online product area, supporting customer journeys, ecommerce capabilities, content and web platform initiatives, with a focus on clear backlog ownership and effective delivery. You’ll operate in a regulated, global environment, working across engineering, commercial teams, geo teams and external partners to translate business and customer needs into clear, deliverable outcomes. This is a delivery-focused Product role — you’ll be expected to bring structure, clarity and momentum to a wide range of initiatives. Key responsibilities • Own and manage the product backlog for key Online areas, • Translate business, customer and partner requirements into actionable user stories, • Work closely with engineering teams to ensure delivery clarity, • Drive end-to-end delivery and resolve blockers, • Partner with commercial, geo and operational teams, • Lead product conversations with senior stakeholders and external partners, • Own partner-facing interactions and manage delivery complexity, • Collaborate with design/UX on journeys and content, • Partnering with Data teams to define analytics briefs to drive measurable outcomes, • Support CMS and platform evolution, • Navigate regulated environment requirements, • Work across global markets and local needs, • Coordinate effectively with global teams across time zones, with occasional flexibility where required Must have • 3+ years experience in Product Manager or similar role, • Strong online ecommerce product experience, • Backlog, prioritization and requirements ownership, • Experience working with engineering teams, • Strong Agile delivery experience, • Comfortable leading product discussions with internal stakeholders and external partners, • Comfortable navigating ambiguity, competing priorities and multi-stakeholder delivery, • Strong communication and stakeholder management Desirable experience and capabilities • Regulated environment experience, • CMS / web platform experience, • Partner / B2B2C experience, • Global product experience, • APIs and integrations exposure, • Third-party/vendor experience, • Ecommerce fulfilment understanding, • Understanding of SEO and emerging search paradigms (AEO/GEO), • CMS / web platform experience including structured or headless content environments Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Support Administrator (Temporary Contract) 📍 Location: Bermondsey, London (Office-Based) 🕒 Start: ASAP Introduction We are supporting a growing retail business in the search for a Customer Support Administrator to join the team on a temporary basis. This is a varied, hands-on role supporting the day-to-day running of e-commerce operations, customer service, and warehouse coordination. The successful candidate will be highly organised, proactive, and confident managing multiple administrative tasks while working closely with third-party logistics providers and internal teams. The Role You will support the smooth running of online order fulfilment, stock management, and customer care operations. Responsibilities include: • Coordinating e-commerce order fulfilment with third-party warehouse and logistics partners, • Supporting stock control and inventory management alongside warehouse teams, • Managing customer service administration, including pre-orders, delivery updates, returns, and refunds, • Liaising with courier providers to resolve delivery queries, • Processing customer refunds accurately and efficiently, • Monitoring warehouse packaging and consumables, including reporting and ordering, • Maintaining accurate records and updating internal systems, • Supporting wider operations and customer care activities as required You – Skills & Experience: • Previous experience in e-commerce operations, customer service, or operations administration, • Experience using NetSuite is highly desirable, • Strong organisational skills with excellent attention to detail, • Experience managing refunds, returns, and customer enquiries, • Comfortable liaising with third-party logistics providers and couriers, • Ability to manage multiple priorities in a fast-paced environment, • Strong communication skills and a proactive approach to problem solving, • Proficient in Microsoft Office, particularly Excel