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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints. To join us as a Customer Care Manager, you should have experience of complaints ha

You’ll play a key role in developing our already exceptional service and guide our customers through their exciting homebuying journey. Your enthusiasm for our brand and for making customers feel truly valued will be infectious as you carry out your responsibilities:. Accompany your customers as t

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Customer Success, Account Management or Relationship Management.

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide lo

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

Customer Success Manager – UK & Ireland (Remote + Ability to Travel) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. The Role You

A leading technology firm in Greater London seeks a Customer Success Manager to onboard and enable customers, drive adoption of legal products, and build strong relationships. Candidates should hold a law degree or have significant experience in the legal sector and Customer Success roles, preferabl

One of your main focuses as a Customer Success Manager will be to prioritise the needs and satisfaction of our customers. Maintaining the CRM (Salesforce) database of contacts for your customer portfolio with the Account Managers. Function as the customer advocate and provide internal feedback on ho

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;. The Customer Success Manager oversees a portfolio of accounts and en

PVH Corporation is seeking a Store Manager for their Tommy Hilfiger outlet in Wembley. This role requires extensive experience in retail operations, with responsibilities including achieving sales goals, managing staff, and ensuring customer satisfaction.

Customer Success or a similar client-facing role. Customer-centric and product-oriented mindset, focused on driving outcomes and delivering value. Highly empathetic to customer needs, with a strong focus on delivering positive client experiences.

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager.

Customer Success Manager | eCommerce / Fashion Tech Start-up. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Demonstrable experience managing renewals, driving upsell opportunities, and maintaining high customer satisfaction within Enterprise environments. Strong under

You have proven experience of knowing what it takes to provide consistently first‑class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. The Operations team are responsible for the on‑boarding and implementation of our technolog

A leading company in customer insights seeks a Customer Success Manager to enhance client loyalty and retention.

As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion and product adoption. Maintain accurate customer data and success plans in CRM and customer success platforms. B2B software roles, 3+ years in Cust

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

A popular restaurant chain in Greater London is seeking an enthusiastic Assistant Manager to motivate and engage the team while delivering excellent customer service. Responsibilities include driving team development and ensuring a great experience for customers in-store and beyond.

This is a leadership role responsible for managing and developing a high‑performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Customer Success at DG owns all post- sales customer engagement. Understand customer r

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands.

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach. A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth.

As an Assistant Customer Services Manager (ACSM) at Orega, you play a crucial role in supporting the Customer Service Manager (CSM) to provide top-notch service and meet customer needs. Assist CSM and Customer Service Representative’s (CSR) in maintaining high customer service standards. Oversee C

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Proven ability to lead technical or process‑driven implementations, identify gaps in customer workflows, and deliver measurable business impact and ROI. Identify and supp

As Senior Customer Analytics Manager, you will play a critical role in the Customer team and strategy, defining how we interpret customer behaviour to drive growth and loyalty. Customer Strategies: Partner with Membership, Experience & Shopping Services teams to enable data‑led decision making, co

Customer Success Manager - Accounting. Support the full customer journey from onboarding to renewal and expansion. Leverage your Accounting / Controller background to deeply understand customer workflows and challenges.

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. You will assist in managing customer inquiries, maintaining service standards, and ensuring smooth operational p

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). Calm, empathetic, and able to navigate complex or c

A leading data analytics firm in the United Kingdom is seeking a Manager for their Solutions Engineering team. The role involves leading a high-performing team, guiding them in providing technical support to sales, and ensuring customer success with the company's products.

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

You’ll work with forward‑thinking customers to unlock measurable value from our Dentally solution, leading meaningful business conversations, shaping adoption strategies, and influencing product innovation through real customer insight. A collaborative, customer‑centric mindset, working effect

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Act as a technical subject matter expert, coaching customers on platform integrations and data-driven best practices to ensure adoption. Join a hig

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. Customer Service and Business Development. We’re looking for a collaborative, hands‑on leader to partner with ou

The Customer & Event Marketing Manager plays a key role in driving customer-focused initiatives aimed at strengthening engagement and revenue growth within Launchmetrics’ existing client base with event strategy and relationship building as the core pillars of the role. Reporting to the Business M

Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer need; nurtures relationships and builds value to develop and grow customer accounts. Senior Customer Relationship & Business Development Manager. Building strong customer relatio

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention.

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

We are looking for a proactive and customer-focused Customer Success Manager to join a fast-growing fintech and property services organisation. You will act as a trusted point of contact for customers, helping them navigate services, resolve issues, and achieve successful outcomes. Manage and nurtur

A leading housebuilder in the East Midlands is looking for a Development Sales Manager to oversee the sales function and manage the customer journey. The role involves being the primary contact for potential and existing customers, ensuring a high standard of service throughout the sales process. Ca

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Senior Customer Marketing Manager. The Senior Customer Marketing Manager will own the execution of onboarding, adoption, expansion, and advocacy initiatives.

As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Success

A strong understanding of data such as product usage & customer health scores, using it to guide and prioritize customers. This role reports to our Customer Success Manager and is part of the wider Sales team. An ability to guide customers through the customer lifecycle; from onboarding through acti