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Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Housing Customer Experience Manager - Salisbury, Wiltshire, United Kingdom Salary: £39,862 - £41,771 Hours per week: 37 hoursInterview date: To be confirmed following shortlisting Housing - Empowering Housing Solutions for All in Wiltshire We are looking for a Housing Customer Experience Man

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Customer Success Manager - Accountancy SaaS. Experience Required: Customer Success Manager.

Willmott Dixon Construction are recruiting for a National Customer Insights Manager to join our Strategic Accounts and Services team. Customer experience or customer service professional membership or CPD. To manage the Customer Insight team - driving up performance standards to increase our repeat

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Miista is a Creative first & Customer

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward best practices. Experience using Customer Success platforms like Gainsigh

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, re

As Customer Relationship Manager, you will support with overseeing a portfolio of approximately 100 schools across the South East, nurturing and strengthening existing relationships. You'll engage with senior school stakeholders-including Heads, Governors, and Business Managers-to build long term re

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build strong, value-driven customer relation

Customer Retention Manager (Waste Management)£28,000 + Performance Bonus + OTE £30k-£32k + Full Industry Training + Progression + Company BenefitsSheffield Are you confident handling difficult conversations and turning cancellations into long-term customer relationships, looking for an opportun

This is an exciting opportunity for a Key Account Manager to join a passionate Customer Service team providing a concierge level of service for our customers and become a significant factor in generating customer advocacy. Job Title: Customer Services Key Account ManagerSalary: £27,900 - £38,

Job description:Digital Customer Strategy & Data ManagerHello! Thanks for stopping by.

Customer Relations Manager - ColeshillJob Type: Full timeIn a Nutshell…We have a fantastic opportunity for a Customer Relations Manager to join our team within Vistry South West Midlands, covering various locations with your reporting office being Coleshill. As our Customer Relations Manager, you

Customer Warehouse Manager - Birstall, Batley"You care about making a positive impact in the world. Employment Type: Full Time, PermanentDepartment: Fulfilment OperationsNumber of Positions: 1IKEA Leeds are looking to welcome a Warehouse Manager to join the team as what we call a Fulfilment Operatio

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mission is to m

A Customer facing Technical Project Manager with proven commercial experience encompassing electronic hardware, software and/or system design will work closely with clients technical teams to deliver the very latest radar and surveillance systems.

About UsVinarchy.Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the U

Customer Operations ManagerSalary: c. Working Pattern: FridaySunday (3 days) until September, increasing to 4 days per week thereafterLocation: On-siteEmployer: Adventure Sports Business (via Zest4Talent)

Members of the Customer Success family are motivated customer advocates, adept in managing customer needs throughout their journey – from contract signing, multiple go‑lives, and contract expansion and renewal. It is expected that the SMCS will work in collaboration with the Customer Success Eng

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting

As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Cus

We’re looking for a Customer Success Manager (CSM) to help our customers get the most out of Duffel. Experience using AI or automation to scale customer success. Previous work with customer support or operations teams.

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency.

A leading cybersecurity organization in Greater London seeks a Senior Customer Information Security Manager to oversee all cybersecurity matters relating to customer accounts. This position offers an opportunity to drive cybersecurity maturity across customer interactions in a collaborative environm

A leading property technology firm in the UK is seeking a Customer Success Manager to develop and maintain relationships with a portfolio of customers. Key responsibilities include ensuring customer satisfaction, identifying needs, and supporting account growth.

Partner with customer‑facing account teams and executives (Sales, Renewals, Advocacy, Professional Services, Product, Engineering, Technical Account Managers and partners) on overall platform success, to accelerate customer’s time‑to‑value journey and to protect recurring renewal revenue and

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager.

Treat customer success as a product at BitGo, improving and iterating on the internal and external customer experiences. We are seeking a Customer Success who will be responsible for generating new revenue opportunities and driving the strategy of our client relationships, improving the adoption and

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Enhanced Red

The Deputy Customer Experience Manager reports to the Customer Experience Manager and is responsible for leading the Customer Experience Team. Customer – Keep the customer at the centre of everything, ensuring the team consistently delivers and exceeds all customers’ expectations. Deputise for t

As Lead Customer Contracts Manager, you will head up our Contract Management team and ensure smooth delivery of customer contracts from order to completion. You will work cross‑functionally to maintain customer satisfaction, manage contract specifications, and support key factory processes and cus

Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key strategic customers, working out their biggest gaps in the customer journey with a plan to solve them, and creating a framework to take us into 2026 growth. Take the core customer succ

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

Join to apply for the Customer Success Manager (CSM) role at Phyron AI. The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Customer Success Manager (CSM) (English, Italian and French speaking).

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. Ideal candidates will have strong commercial acumen, experience in customer success roles, and the ability to interpret data-driven insights

Customer Success Manager, Account Manager, or similar role. You are excited by the startup environment; you want to contribute to fine‑tuning the structure and process to scale the customer success team. We hope you're excited about the prospect of shaping the customer experience at Affinity!.

You will manage a team of Customer Success Managers, driving customer retention and expansion in the Enterprise and Mid-Market segments. A leading SaaS company in London is seeking an experienced Manager of Customer Success to lead its UKI team. The ideal candidate has over 8 years of experience in