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A government service provider seeks a Senior Service Manager to ensure high-quality service delivery from Metis Live Services teams in Croydon. The ideal candidate will have experience in managing customer service operations, effective communication skills, and a proven ability to lead initiatives t

A leading fishing tackle retailer in the United Kingdom is seeking a passionate Store Manager to oversee daily operations and lead a team in delivering exceptional customer service.

A recruitment agency is seeking an Account Manager in Croydon, UK. This full-time role includes quoting and managing client relationships, sourcing and branding a range of products, and ensuring customer satisfaction.

A prominent retail optical company in Croydon is seeking an Assistant Manager to lead the team and enhance customer experiences. Ideal candidates will possess customer service experience and a desire to build upon their leadership skills.

A leading technology managed service provider is seeking an ambitious Account Manager Sales Executive to join their Epsom office.The role involves generating revenue from existing accounts, managing client relationships, and ensuring excellent customer service.With a competitive salary of £30K and

A well-known spirits company in Hook, UK is seeking a dynamic Ecommerce Customer Marketing Manager to enhance the online presence of its brands. This role involves developing activation plans and driving brand visibility through digital mediums.

A leading fashion retailer in Sutton is seeking an Assistant Manager who will lead a team to create a superior customer experience and drive commercial performance.The role requires an experienced leader who can inspire high-performing teams and integrate company values.Candidates should be proactiv

Senior Customer Relations Officer. Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Support the Head of Customer Relations on various initiatives and projects, to include deputising in their absence.

As an Assistant Store Manager, you support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values, our Assistant Store Managers contribut

Senior Customer Relations Officer — £290 per day Umbrella. Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Support the Head of Customer Relations on various initiatives and projects, to include deputising in their absence.

Supporting colleagues in other parts of the business, including the Inventory Operations and Customer Experience teams, with processes which cross between inventory and finance, and in developing financial controls and processes for new transaction types. Reporting to the Finance Manager, the Invent

Covering the South East London.Competitive salary plus Commission & Car Allowance or Company Car.Attractive salary, alongside a competitive commission structure.Access to a range of retail and leisure discounts.Access to a range of wellbeing support and Best Doctors Service.Opportunity to develop wi

A leading UK supermarket is seeking a Fresh Food Manager to enhance customer service and team performance.The role includes managing a team in a fast-paced environment, ensuring product availability, and fostering strong relationships across departments.Candidates should have experience in managing

This role involves training to become a Shift Manager through a structured six-month program, emphasizing customer service and leadership. Ideal candidates have prior experience in retail or hospitality, are adaptable to shift work, and can engage positively with customers. A leading global fast-foo

A leading provider of compliance services is looking for a Lead Gas Engineer in Croydon. You will support the Area Manager, lead technical performance, and ensure high customer service levels.

The role offers full-time hours and flexible working options. A major retail company in Croydon is seeking a Sales Manager to lead a team in delivering outstanding customer service and achieving performance targets.

A leading care provider in Croydon is seeking a Customer Relationship Manager to enhance occupancy at their care home.

Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This role is pivotal to the success of the Lodge, the enjoyment of Owne

As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey.

Senior Customer Relations Officer. Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Support the Head of Customer Relations on various initiatives and projects, to include deputising in their absence.

To ensure the highest standards of service and customer care are maintained in all aspects of the Conference and Banqueting Department. To report any defective equipment or general fault to the Conference and Banqueting Manager, Deputy or Supervisor.

A prominent bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail teams. A passion for sports and outstanding customer service skills are key for success. You will be responsible for processing bets, attending to customer queries, and maintaining a welco

A leading healthcare provider in Odiham is seeking an experienced Administrator to join the management team. The role involves supporting the General Manager, managing customer experience, HR, payroll, and supervising junior staff. Ideal candidates will have experience in customer service and HR, pr

Keywords: Showroom Manager, Bathroom Showroom, Bathroom Sales, Interior Design, Kitchen Showroom, Retail Management, Home Improvement, CAD Design, Virtual Worlds, Customer Experience, Sales Leadership, Trade Counter, Plumbing Merchant, Design Consultant, Team Leader, Visual Merchandising, Branch Man

Housing Manager Sutton Contract £148.10 per day PAYE or £194.76 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Manager Minimum 3 days on site 2 days remote Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health & wellbeing, financial resilience, training and employment. As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents’ concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult & child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: • A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service. You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. You will need to complete the online application, adding a CV outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. Maintaining detailed, evidence based records using attention to detail and excellent verbal and written communication skills. Knowledge of the NEC (Northgate). system Remaining assertive whilst responding sympathetically and with understanding to residents with personal and sometimes distressing issues. Working on your own and as part of a team with minimal supervision. Working in a fast paced and busy environment, happy to take on a range of tasks and be flexible and adaptable. The ability to manage your time and organise priorities so that work is managed efficiently and to high standards. Proven track record of providing excellent customer services. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Peripatetic officers covering ad hoc duties across the vacant patches and Annual leave cover We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

Chef Manager Term time only Great work-life balance South Croydon 35 hours per week - 7:00am - 2:30pm £17 per hour - Permanent Contract We are currently recruiting for a Chef Manager to lead a friendly school catering team within a primary school environment in South Croydon. This is a fantastic opportunity for a candidate with previous experience in a maintained (state) school environment who is looking for a great work-life balance with daytime hours only. The Role Managing the day-to-day catering operation in a primary school Preparing and serving approximately 200 fresh meals per day Leading and supporting a team of 3 Catering Assistants Producing nutritious, well-presented meals in line with school food standards Managing menus, stock control, food safety, and hygiene compliance Maintaining high standards of service and customer care for pupils and staff The Ideal Candidate Previous experience as a Chef Manager or strong Senior Chef/Supervisor ready to step up Experience in education or contract catering preferred Strong leadership and organisational skills Passion for fresh food and child-focused catering Confident working independently and managing a small team What's on Offer £17 per hour, paid weekly or monthly Term-time only working - ideal for work-life balance 39 working weeks plus 4.8 weeks paid holiday Permanent contract Excellent training and clear opportunities for career progression Employee Benefits Employee Assistance Programme Pension Scheme Life Assurance Scheme 4.8 weeks paid holiday (pro rata) If you are a motivated Chef Manager looking to make a positive impact in a school setting while enjoying sociable hours, we would love to hear from you. Apply today or contact us to find out more. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. TPBN1_UKCT

Talentmark are recruiting for a Customer Master Data Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. Salary: Paying £25.38 - £32.24 per hour PAYE or £32.85 - £41.72 per hour Umbrella. Customer Master Data Manager Role: You will be the Subject Matter Expert and functional lead for all Customer Master Data business processes. Ensure all UK customer accounts are appropriately and compliantly managed, validated and maintained. Collaborate with internal colleagues and external Service Providers to ensure full second line resolution of escalated customer queries / issues within timelines required. Develop and implement Customer Master Data strategies and processes for all UK Customer groups and medicines. Oversee resolution of system interface failures (e.g. SAP ERP), between client & external Logistics Service Providers.Your Background: Pharmaceutical Industry experience or relevant experience from other industries Working knowledge of the pharmaceutical supply chain, including a comprehensive understanding of Pharmacy customers. Very strong Data Analysis / Numerical Analysis skills, including the ability to complete robust statistical analyses of large data sets. Logical Reasoning skills to form appropriate conclusions and then take compliant actions that improve the effectiveness of the supply controls. Strong Data Visualisation skills.Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role can be based at our clients site in either Walton Oaks or Sandwich. Apply: For more information, or to apply for this Customer Master Data Manager role please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

If you know meat, understand customers, and can turn relationships into real commercial growth, this New Business & Account Manager role puts you right at the centre of it. This is a commercially focused position where product knowledge, customer trust, and smart sales strategy combine to drive real impact across retailers, foodservice operators and distributors. What’s in it for you * £50,000+ base salary with performance-based bonus potential * Hybrid working – combining office collaboration, customer visits and home working * Strong commercial influence within a growing food production business * Opportunity to shape product standards, training and customer strategy * Staff product pricing and pension scheme options * 28 days annual leave including the Christmas closure period Your responsibilities as New Business & Account Manager * Develop and grow commercial relationships with retailers, foodservice operators, distributors and processors * Identify and secure new commercial opportunities to expand revenue and market presence * Manage customer accounts including pricing, enquiries, orders and issue resolution * Work with operations teams to ensure accurate fulfilment, product standards and on-time delivery * Advise on product specifications, packaging, cuts and quality requirements * Support new product development and internal training on product standards and workflow What we’re looking for in a New Business & Account Manager * Previous sales or account management experience within food production or food supply * Strong knowledge of meat products, cuts, processing and supply chain operations * Proven ability to negotiate pricing, contracts and commercial agreements * Experience managing key customer relationships and commercial performance reporting * Advanced butchery knowledge and understanding of food safety standards Working hours: Monday to Friday, 8:00am – 5:00pm If you are ready to step into a commercially influential New Business & Account Manager role where product expertise and customer relationships truly matter, apply today

We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to support the Autism Assessment Service (AAS) in delivering the highest standards of customer service and patient care. This is a remote role (UK-based) for a 12-month fixed term contract and both Full Time and Part Time positions are available. About the rewards As a Client Coordinator you will receive a salary of £25,000 per annum pro rata plus: Fully remote working from home 23 days paid holiday, plus all bank holidays Company pension Commitment to supporting a healthy work–life balance This is a remote working position and the hours of work are: Full Time: 35 hours per week Mon - Fri (no weekends or Bank Holidays) Part Time 17.5 hours per week Mon - Fri (no weekends or Bank Holidays) About the role As Client Coordinator your primary responsibility is to support the delivery of autism assessments commissioned by NHS partners, with a strong emphasis on quality, confidentiality, and compassionate service. You will play a key role in ensuring the smooth coordination of appointments, assessments, reporting, and invoicing. The role requires excellent organisational skills, attention to detail, and the ability to build positive working relationships with clients, clinicians, and external stakeholders. You will be responsible for managing referrals efficiently and ensuring processes are followed accurately and in a timely manner. Key responsibilities will include: Booking, coordinating and maintaining accurate records of all appointments on behalf of the Autism Assessment Service Capture, record and maintain up-to-date client information across relevant systems Liaise with patients via phone and email to gather detailed personal information to support the clinical team Review questionnaires, forms and personal information for completeness, following up where required Proofread, format and securely file confidential clinical reports, ensuring quality standards and deadlines are met Work in line with agreed processes to ensure accuracy, compliance, and adherence to legal requirements Contribute proactively to improving internal processes, policies and procedures Build and maintain positive working relationships with local authorities, clinicians and internal teams Support the achievement of agreed targets and KPIs aligned with company objectives Accurately navigate and update the Customer Relationship Management (CRM) system, including follow-ups, appointment confirmations and diagnoses Process billing information from clinicians and ensure accurate invoicing to clients Undertake any other reasonable duties as agreed with your line manager About you To be successful for the role of Client Coordinator an interest in psychology or a relevant qualification is desirable but is not essential. Applications are welcomed from Assistant Psychologists seeking to develop their skills and gain regular access to experienced clinicians and you must be / have: Exceptional administrative and organisational skills Good IT skills, including Microsoft Office, databases, and CRM systems Strong interpersonal skills with the ability to build rapport and demonstrate empathy Ability to handle confidential and sensitive information Excellent telephone manner and responsiveness to enquiries Educated to a minimum of A-level standard (or equivalent) is preffered but not essential High attention to detail with strong planning and prioritisation skills A strong commitment to delivering outstanding customer service Confident multitasker and problem-solver with a proactive approach Demonstrates empathy for the client group Self-motivated, flexible, and adaptable with a positive “can-do” attitude Able to handle confidential and sensitive information with discretion Comfortable working independently as well as collaboratively within a wider team Resilient and able to work under pressure while meeting strict deadlines Consistently demonstrate company values How to Apply eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted. We look forward to receiving your application

Platinum Travel Recruitment are seeking an experienced Travel Operations Co-ordinator to join a fabulous travel & events group company, hybrid working in the Surrey area. If you are from a travel industry background with operations or sales support experience seeking a rewarding career with a forward thinking and supportive company, this is the role for you. The main focus of this exciting Travel Operations role is to work alongside your colleagues and our clients to deliver exceptional events and a great customer journey. To be considered for the role the applicant must have similar operations / sales support / administration experience from the travel industry background. Travel Operations Co-ordinator - Perks * Monday to Friday, 35 hours per week, with options to work 08:00 – 16:00, 08:30 – 16:30, 09:00 – 17:00, 09:30 – 17:30 (flexible working hour requests can also be considered around term time). * Annual salary reviews linked to performance. * Reward and recognition programme. * Pension scheme * Access to company funded Health and Mental Wellbeing resources. * Generous Holiday leave * Up to 10 days un-paid leave can be requested * Training, development, and progression opportunities. * Team activities * A people focused, customer centric environment with an amazing support network. We have built an exciting, energetic, and innovative culture by working together. * Travel to our events, including tickets to access Disney parks or Wimbledon when working at these locations. Travel Operations Co-ordinator Duties: * Supporting you Operations Manager in onboarding and developing junior team members. * Taking ownership of an event, or element of an event, to ensure that work delegated between the team is planned and completed effectively. * Ensuring tour documentation and supporting literature is completed accurately and to a high standard and within turnaround times * Encouraging good customer service, liaising with customers in a timely manner, to gather group details, understand their requests and confirm all elements of their booking. * Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues. * Working with suppliers / colleagues to confirm travel, accommodation, event partners and venues. * Organise logistics for multiple groups travelling at once. * Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face. Locations ideal for this role include Sutton, Epsom, Kingston, Croydon, Leatherhead, Cobham, Reigate and Wimbledon

Are you from a school group tours background with operations experience seeking career development within a supportive team? Platinum Travel Recruitment are now collaborating with a fabulous forward thinking schools tours company now seeking an experienced Group Travel Operations Co-ordinator, hybrid working in the Surrey area. The main focus of this exciting Group Travel Operations role is to work alongside your colleagues and our clients to deliver exceptional events and a great customer journey. To be considered for the role the applicant must have similar operations / sales support / administration experience from the travel industry background, ideally from a schools tours background. Group Travel Operations Co-ordinator - Perks * Monday to Friday, 35 hours per week, with options to work 08:00 – 16:00, 08:30 – 16:30, 09:00 – 17:00, 09:30 – 17:30 (flexible working hour requests can also be considered around term time). * Annual salary reviews linked to performance. * Reward and recognition programme. * Pension scheme * Access to company funded Health and Mental Wellbeing resources. * Generous Holiday leave * Up to 10 days un-paid leave can be requested * Training, development, and progression opportunities. * Team activities * A people focused, customer centric environment with an amazing support network. We have built an exciting, energetic, and innovative culture by working together. * Travel to our events, including tickets to access Disney parks or Wimbledon when working at these locations. Group Travel Operations Co-ordinator Duties: * Supporting you Operations Manager in onboarding and developing junior team members. * Taking ownership of an event, or element of an event, to ensure that work delegated between the team is planned and completed effectively. * Ensuring tour documentation and supporting literature is completed accurately and to a high standard and within turnaround times * Encouraging good customer service, liaising with customers in a timely manner, to gather group details, understand their requests and confirm all elements of their booking. * Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues. * Working with suppliers / colleagues to confirm travel, accommodation, event partners and venues. * Organise logistics for multiple groups travelling at once. * Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face. Locations ideal for the Group Travel Operations role include Sutton, Epsom, Kingston, Croydon, Leatherhead, Cobham, Reigate and Wimbledon

Regional Field Service Manager South East - Berkshire, Surrey, London, Kent £50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff? This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments. This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided. This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance. George Mallett REF - 4782 (url removed) (phone number removed) The Role: * Service Manager - Regional Field Service Team * Coaching, mentoring and performance management of engineers * Ensuring service KPIs, SLAs and customer satisfaction are met * Liaising with customers, internal departments and senior leadership Candidate Requirements: * Previous experience leading a team of service engineers * Previous hands on technical experience * Single and Three phase knowledge * Full UK driving licence Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager, Operations, Facilities, Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Catering Equipment, Coffee Machines, White Goods, Electromechanical, London, Surrey, Kent

Bodyshop Manager / Vehicle Damage Assessor: Up to £80,000 per annum Company Benefits Permanent Vacancy Our client, a busy Bodyshop/Accident Repair Centre in the Surbiton area are currently looking for an experienced Bodyshop Manager / Vehicle Damage Assessor. Roles and Responsibilities for the Bodyshop Manager / Vehicle Damage Assessor role: Manage activities of the production/workshop operations to ensure efficient work scheduling Implement/manage work processes to ensure quality/service levels meet or exceed expectations Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff Identify training and development needs and (subject to approval) implement required training and/or coaching Quality Control checks before returning to the customer Provide Accurately and professionally assess a wide range of vehicles Use computerised estimating systems Calculate costings and the time required to complete all necessary repairs Liaise regularly with insurance engineers Contact customers to provide updates Skills and experience required as a Bodyshop Manager / Vehicle Damage Assessor: Previous experience in a similar role or as a Workshop Control is required for this position Must have experience using estimating software (ideally Audatex) A team player approach is essential A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills If you want to hear more about the Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking ‘apply now’ or by contacting Piam on (phone number removed) / (url removed) to discuss further. Bodyshop Manager / Vehicle Damage Assessor – £80,000 – Bodyshop – Surbiton Bodyshop Manager, Site Manager, General Manager, Workshop Manager, vda

kolt recruitment are looking for a experienced Office Manager for a busy and well-established accident repair centre in Croydon. This is a key position within the business, responsible for overseeing all administrative operations, supporting the workshop team, and ensuring the smooth day-to-day running of the site. The successful candidate will be organised, proactive and confident managing both people and processes in a fast-paced bodyshop environment. Key Responsibilities • Oversee daily office operations within the accident repair centre, • Manage invoicing, job costing and purchase ledger, • Handle insurance communications and customer updates, • Support the Bodyshop Manager with reporting and KPI tracking, • Manage reception and front-of-house standards, • Maintain accurate records using bodyshop management systems, • Assist with payroll preparation and HR administration, • Ensure compliance with company procedures and industry standards Requirements • Previous experience as an Office Manager within an accident repair centre, • Strong knowledge of bodyshop systems (Audatex experience advantageous), • Confident dealing with insurance companies and customers, • Excellent organisational and communication skills, • Strong administrative and financial awareness, • Ability to work under pressure in a fast-paced environment, • Professional and customer-focused approach If you are an experienced bodyshop Office Manager looking for your next opportunity in Croydon, apply today for immediate consideration. Kolt Recruitment are a leading automotive recruitment specialist, placing professionals across the accident repair and automotive sectors nationwide

New Regional Business Development Manager's role as arisen working for one of UKs leading Pallet Networks covering 3 of their owned depots in Croydon, South London and Kentt Job Purpose: To increase collected Pallet volumes by a set targeted Pallets per annum for this Pallet Networks members, agreed parameters through new business and growth from existing customers within the South London, Croydon and Kent territory Gain warehousing business in line with depot requirements and build European inbound and outbound business for the freight forwarding department from existing and new business. Reports to Head of Commercial with a basic salary of circa £55,000 plus car/allowance plus commission Key Job Activities - Identifying additional network opportunities within existing trading customers - Using individual resources identify new business opportunities within the territory - Make own appointments via telephone, email or face to face and attend (appointed or non-appointed) a minimum of 40 new business and relevant base customer appointments per month - Ascertain core information required during appointments, to understand customer distribution requirements and identify areas of opportunity - During appointments present the full range of our clients Pallet services using the presentation aids highlighting our commitment to providing a quality service through their 100% shareholder owned network - Develop and manage Volume, margin expectation, profitable growth and negotiate internal and external pricing within region and any other responsibilities as set - Using CRM, create call cycles and alerts for follow up activity required post calls and appointments - Maintain and update CRM within 24 hours ensuring all appointment information is accurate and current - Produce and actively work on a substantial pipeline highlighting areas of opportunity and reporting accurately - Monitor daily trading reports from TMS/Contrado, analyzing the collected pallet volumes and initiating any necessary actions - Account manage new customers ensuring long term retention and development of the business - Conduct a weekly debrief with the Head of Commercial outlining all activity and customer feedback - Present a monthly and quarterly review of activity and business gained to Head of Commercial and also have a monthly review including the General Manager of the depots being supported. - Meet and aim to exceed KPI's and targets as set and agreed - Act accordingly where the agreed volumes are not met and re price accordingly - Follow the Account set up process and gain all relevant documentation within process - Report outcomes in a timely manner and according to Management requirement - To feed any interaction into the company chosen tech (CRM) and utilise the technical systems as instructed - To ensure knowledge, awareness, user capability is to date and in line with the requirements of the role - To adhere to the working hours required to operate a successful function and deliver the requirements of the business Skills Knowledge and Qualities : - Ability to present to senior personnel, power point and other creative platforms - Ability to identify commercial requirements, tools needed and use initiative within role to meet objectives - Numerate and commercially aware - IT literacy: Excel, Word, PowerPoint, email and CRM. - Excellent interpersonal skills at all levels - Excellent communication skills (Listening, verbal, written and presentation) - Attention to detail and ability to analyse information - Resilient and persistent - Able to work well on own initiative and be self motivated - Proactive and innovative - Able to manage workload and prioritise accordingly to meet deadlines - Demonstrable Sales record, excellent closer - Experience or knowledge gained in a similar environment is desired for successful performance of this role especially of Pallet Networks and international import and exports. - Ability to identify opportunities and appoint - Passion for cold calling and selling - Results orientated

kolt recruitment are looking for a Bodyshop Manager to join a large and well-established group of accident repair centres based in South London. This is an excellent opportunity for an experienced Bodyshop Manager or Assistant Manager looking to step up into a leadership role within a growing and highly reputable accident repair group. This role will see you responsible for overseeing the day-to-day operations of a busy bodyshop, ensuring productivity, efficiency and quality standards are maintained while leading and motivating the workshop team. Key Responsibilities • Manage the daily operations of a busy accident repair centre, • Lead, motivate and develop a team of technicians, panel beaters, painters and support staff, • Ensure repairs are completed efficiently and to manufacturer and insurance standards, • Monitor workshop productivity, efficiency and profitability, • Manage work allocation and ensure jobs progress through the workshop smoothly, • Maintain strong relationships with insurers, suppliers and customers, • Ensure health & safety and company standards are maintained at all times, • Deliver excellent customer service and ensure high levels of customer satisfaction Requirements • Previous experience working as a Bodyshop Manager, Workshop Manager or Assistant Bodyshop Manager, • Strong background within accident repair / bodyshop environments, • Proven leadership and team management experience, • Strong organisational and operational management skills, • Ability to drive workshop performance and productivity, • Good knowledge of bodyshop processes, insurance work and repair standards, • Excellent communication and problem-solving skills This is a fantastic opportunity to join a growing and successful accident repair group offering stability, career progression and a supportive working environment. Kolt Recruitment are a specialist recruitment agency within the automotive industry

Our client is a growing exterior cleaning company working with property managers, block management companies and facilities managers across our four separate divisions – exterior cleaning, major works, roof cleaning and window cleaning. They are looking for an organised and proactive Office Manager. The Role As Office Manager you will be responsible for: Key responsibilities include: • Managing customer enquiries (phone & email), • Scheduling appointments and coordinating works, • Preparing and following up on quotations, • Managing the Director’s diary, • Supporting job scheduling and tracking progress, • Overseeing workplace health and safety, • Maintaining CRM records, • Ensuring staff training, qualifications and certifications remain up to date, • Overseeing vehicles, equipment, and office operations, • Completing onboarding paperwork for new suppliers and subcontractors., • Supporting general office administration tasks as required. About You • Highly organised with strong attention to detail, • Excellent communication and customer service skills, • Strong attention to detail and adeptness in multitasking within a fast-paced environment, • Proficient in Microsoft Office Hours: Monday–Friday, 9:00am–5:30pm What We Offer • Company pension, • Free Parking

Craft, Creativity and Community! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. We are excited to be recruiting for our casual workforce, across some of our venues exclusive venues! By joining our casual workforce you will get the chance to work across multiple sites on a flexible schedule that suits your needs! Main Responsibilities We need experienced, passionate and committed managers to be involved with the incredibly exciting Hospitality Industry. Passionate Leader Motivating Strong Customer Service Knowledge and Focus Events Management in exclusive Hospitality Venues What's in it for you? Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Weekly pay Flexible working hours Casual Worker App, allowing you to select shifts from over 100 workplaces eLearning App for all mandatory a skill expansion training or learning Personal Development and Training opportunities Life assurance scheme Pension scheme Roles available to you: As a Hospitality Manager, you will have access to the following roles across our workplaces: Hospitality Manager Box Manager Patch Manager Boardroom Manager Hospitality Bar Manager Skills / Qualifications Proven managerial experience at hospitality venues. At the heart of our operation we rely on individuals who share our energy and passion and who will assist in the delivery of exceptional experiences. Is this you? Furthermore, our eLearning App will allow you to develop skills to add available job roles and positions to your casual worker portfolio. Why Work for Compass All Training Provided. Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access To Our Employee Assistance Programme Apply online now via our short application form (only takes 1 minute!). We will be in touch straight away and if successful you could be working within a couple of days Apply online now via our short application form (only takes 1 minute!). We will be in touch shortly and if successful, you could be working in one of our venues within a few days. TPBN1_UKCT

Job Title: Deputy Manager Location: Surbiton Salary: Up to £27,914 per annum plus bonus Role: Permanent OVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove you’ve got plenty of ambition, and well reward you with a career you’ll want to shout about. IDEAL CANDIDATE A confident and natural retail leader who can manage staff performance and support individuals to deliver Previous experience working in a customer service focussed fashion or footwear retail environment is essential A current Supervisor or Assistant Manager/Keyholder who is looking to progress You will be a people person, naturally confident and have a can-do attitude You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements Supporting the store manager in delivering an excellent retail environmentTHE ROLE AND KEY RESPONSIBILITIES You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork Contribute to ideas that drive positive results in KPIs including sales and service Ensuring service standards in store are constantly being offered in line with the company’s core values You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer Making commercial decisions on stock packages and displays using company reports to drive store sales Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office Communicating company policy and procedures to all team members in a professional mannerOUR CLIENT Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment Job Types: Full-time, Permanent Work Location: In person

Deputy Finance Manager Coulsdon Equivalent to £40,000 per annum (slight flexibility) Temporary or Fixed-Term Contract We are working with a well-established organisation in Croydon seeking a Deputy Finance Manager to support the Head of Finance and oversee key ledger functions. This is an operational, hands-on role with supervisory responsibility and exposure to senior stakeholders. The Role Assist in managing payables, receivables and settlements Oversee purchase ledger, payment approvals, invoice coding and bank reconciliations Monitor customer receipts, refunds and escalated queries Manage withdrawals and associated reconciliations Nominal ledger reconciliations and payroll journals VAT returns and PAYE/dividend processing Solvency checks and CRM data reporting Monthly incentive scheme reconciliations Management Accounts experience would be highly beneficial alongside strong operational finance experience. About You Part-qualified / AAT (or studying) Experience within a commercial SME finance environment Sage experience Strong attention to detail and organisational skills Confident communicator with a proactive approach Customer-focused and solutions-driven This is an excellent opportunity for a capable finance professional looking for a varied role within a supportive team environment. Apply now for immediate consideration

Education Account Manager New Malden Up to £55,000 Basic + Uncapped OTE Aztrum Recruitment is exclusively partnering with a rapidly growing IT solutions provider delivering end-to-end technology services to organisations across the UK. Their extensive portfolio spans cloud services, connectivity, cybersecurity, software licensing, and modern workplace solutions. As part of their continued expansion, they are investing in a dedicated Education Account Manager to focus exclusively on the education sector. Covering schools, colleges, universities, and Multi-Academy Trusts (MATs), this is a strategically important role offering full ownership of a high-potential and growing vertical. This is a remote-first opportunity, offering genuine autonomy, flexibility, and strong internal support from experienced technical specialists and commercial leadership. The Role: Education Account Manager As Education Account Manager, you will take ownership of an established portfolio of education clients while driving new business growth across the sector. Managing the full sales lifecycle, you will adopt a consultative, value-led approach to deliver tailored technology solutions that address real-world challenges. Key Responsibilities: Education Account Manager Manage, retain, and grow an existing portfolio of education-sector accounts Identify and secure new business opportunities across schools, colleges, MATs, and higher education institutions Build and maintain a strong sales pipeline through proactive prospecting and relationship development Lead consultative sales engagements from discovery through to contract completion Collaborate closely with technical and delivery teams to ensure seamless implementation and high customer satisfaction Consistently achieve and exceed revenue targetsAbout You: Education Account Manager This opportunity is ideal for an experienced IT sales professional with a strong understanding of the education procurement landscape and a relationship-driven, consultative sales style. You will demonstrate: Education Account Manager Proven success selling IT solutions into the education sector (e.g. cybersecurity, cloud, hardware, managed services) Strong knowledge of education buying cycles, procurement frameworks, and decision-making structures An established network within schools, colleges, MATs, or higher education institutions A solution-led, value-focused sales approach The ability to operate independently in a remote, target-driven environment Excellent communication, stakeholder management, and account development skillsWhy Join? Fully remote role built on trust and flexibility Join a well-established, high-growth IT services organisation Access to a broad, credible portfolio of technology solutions Supportive and collaborative culture with experienced leadership Competitive basic salary with uncapped commission structure Genuine opportunity to shape and scale a dedicated education verticalInterested? If you are an experienced IT Account Manager with strong education-sector expertise seeking autonomy, flexibility, and excellent earning potential, I would welcome a confidential conversation. Apply now or contact Kylie at Aztrum Recruitment on (phone number removed) for further details

Join a Market-Leading Retailer - Assistant Manager | Croydon | Up to £35,000 Job Title: Assistant Manager Location: Croydon Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Croydon success story. BH35608

Customer Care Coordinator Hook Up to £32k plus bonus and benefits Hybrid working About the company: Our client builds and sells over 10,000 homes annually across England, Wales, and Scotland. They operate through 24 regional offices and employs thousands of people in various roles within the construction sector They emphasize its commitment to working with local communities and contributing positively to them. This includes developing infrastructure and making financial contributions to local authorities. They aim to create thriving communities alongside building homes. About the opportunity: As Customer Care Coordinator, you’ll be the first point of contact for our homeowners after completion, coordinating the resolution of any issues or defects in a timely, courteous, and professional manner. You'll work closely with our site teams, subcontractors, and internal departments to ensure our after-sales service is smooth, efficient, and exceeds expectations. Key Responsibilities • Log, track, and manage customer care queries and defects via CRM systems, • Liaise with homeowners, contractors, and internal teams to schedule and follow up on works, • Provide timely updates to customers and maintain clear, professional communication, • Ensure all remedial works are carried out within agreed timeframes, • Support the Customer Care Manager with reports, documentation, and homeowner feedback, • Maintain accurate records and help drive continuous improvement in service delivery About the benefits and rewards: The salary will be dependent on the level of exposure to the residential industry. The company offers excellent opportunities and offers a basic salary in the region of up to £32k DOE. In addition to the basic salary there will be further company benefits including bonus and further company benefits. About the requirements: • Previous experience in a customer care or coordination role with a developer, • Strong organisational and administrative skills, • Excellent written and verbal communication, • Empathetic, professional, and solutions-focused approach, • Ability to juggle multiple tasks and remain calm under pressure, • IT literate with experience using CRM systems or similar

Have you been to Nandos before? We do things a bit differently round here. More than just a job, we have each others backs, we inspireeach otherand wedonttakeourselves too seriously we'refamily. WewantNandocas(our team members) to be happy and dowell. Whatever your path,werehere to run brilliant shifts.We want to make money,change lives and have fun at the same time. As an Assistant General Manager, the spicy stuff we can offer you: 4-week paid sabbatical after every 5 years of commitment to us Free food at work and a tasty discount on your days off Travel opportunities to learn more about our roots Team bonding opportunities throughout the year 3-monthAssistant General Managertraining plan from Day 1 Competitive bonus package Employee referral bonus for every successful friend referred as a Manager,you willreceive a £1000 reward (if you work in the UK)/€1000 cash (if you work in theROI) Contributory pension scheme (if you work in the UK only) Reward membership and access to great discounts The Sauce we need Passion, pride and the drive to motivate and engage ateam As an Assistant GeneralManageryou willlive and breathe our brand andvalues You'llhave a real passion for people, food andhospitality Previous management experience and bucket-loads of energy to inspire and motivate You arecustomer obsessed and excited by the opportunity to deliver perfectPERi-PERito our customers every time, whether in our restaurants or in theirhome Someone who is hungry to learn and develop, comfortable with an ever changing, fast pacedenvironment You willdrive the development of your team and spot great talent for managers of thefuture You willensure the Nandos customer journey is carried out on shift, every day, across allchannels As an Assistant GeneralManageryou'llbe an integral part of the restaurant leadershipteam Good food, good vibes, good people. TPBN1_UKCT

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Project Manager - Advanced Metering Infrastructure Location: Jersey Salary: Negotiable Depending on Experience Overview: We are recruiting for an experienced Project Manager that has had a previous track record on advanced metering infrastructure, this is an exciting role that will ead the end-to-end delivery of the organisation’s AMI 2.0 implementation, acting as the client-side owner for scope, schedule, governance, and deployment coordination across all phases: design, implementation, testing, pilot, rollout, and stabilisation. This role is accountable for orchestrating cross-functional delivery across Metering, IT, Finance, Customer Care, Service Delivery, and external suppliers, ensuring that the AMI solution is implemented safely, compliantly, and predictably in line with operational, regulatory, and customer obligations. The position exists to translate vendor delivery models, technical designs, testing regimes, and field deployment activities into outcomes that are fully operable by the utility. It provides clear ownership for decision-making, risk management, and change control on the client side, including managing impacts and dependencies arising from other Smart Upgrade initiatives. Key Responsibilities: Responsible for day-to-day project cost control and forecasting across AMI implementation phases Manages client-side delivery budgets associated with AMI rollout (people, logistics, training, deployment support) Supports CapEx and OpEx planning and benefits realisation tracking Ensures rigorous change control to protect cost, scope, and schedule Lead client-side AMI 2.0 delivery in line with the agreed implementation model, phase gates, milestones, and acceptance criteria. Coordinate internal teams and external suppliers to ensure effective sequencing, resourcing, governance, and delivery of design, build, integration, testing, and deployment activities. Own and manage the master project schedule, dependencies, and critical path across all delivery phases, including dual HES operational periods. Identify and manage delivery risks (technical, operational, safety, customer, reputational), implement mitigations, and operate formal change control processes. Involved in testing and Ensure fulfilment of client-side responsibilities across FAT, SIT, UAT, and SAT, including preparation, resourcing, evidence review, and formal acceptance decisions. Oversee installation sequencing, installer capacity, logistics readiness, and site access planning in collaboration with Service Delivery and contractors. Act as the primary coordination point between internal stakeholders and the AMI supplier project team, ensuring clarity of expectations, decisions, and escalation routes. Ensure operational processes, documentation, training, and support models are in place for a controlled transition into steady-state operations. Embed health, safety, and environmental requirements into all project and field activities, treating safety as the primary delivery constraint. Experience, knowledge, and qualifications: Essential Experience: Proven delivery of complex, multi-year infrastructure or systems projects Experience coordinating cross-functional teams in regulated or safety-critical environments Strong working knowledge of project governance, risk management, and change control Experience managing vendors and suppliers under formal contractual arrangements Working knowledge of database-driven systems and integrations Desirable Experience: Utility, energy, or infrastructure sector experience Large-scale system implementations with field deployment components Experience working within formal testing and acceptance frameworks Qualifications: Degree or equivalent professional experience in engineering, project management, or a related discipline Formal project management qualification (e.g. PRINCE2, MSP, PMP) desirable Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Job Description: Customer Validation & Master Data Representative Contract Length: 12 months Hours: 37 hours per week Work Location: Onsite (Sandwich or Walton Oaks) Pay rate: up to £23p/h ROLE PURPOSE The Customer Validation & Master Data Representative plays a vital role in the Customer Account and Supply Management function within Global Supply Chain. This team collaborates with internal and external partners to ensure the secure, compliant, and timely supply of medicines. The role supports the Customer Account & Supply Management Manager to ensure customer master data, validations, and associated processes are executed accurately and efficiently. KEY RESPONSIBILITIES Customer Account Set‑Up & Master Data Maintenance Validate new customer account requests and updates. Create and amend customer master data in SAP. Communicate with customers to obtain missing details. Maintain clear records for audit compliance. Customer Query Resolution Respond to internal and external enquiries. Collaborate with partners to resolve issues. Maintain service levels and customer satisfaction. Periodic Customer Revalidations Conduct scheduled revalidations following SOP timelines. Complete required updates and maintain accurate records. Licensing & Regulatory Validation Perform periodic checks to avoid supplying unlicensed premises. Track licence changes and follow up with customers. Ensure compliance with GDP requirements. System Monitoring & Issue Resolution Monitor customer data flow between Pfizer and Alliance Healthcare. Identify and correct interface errors. Support data quality initiatives. Continuous Improvement & Project Support Act as SME for assigned areas. Support business changes and cross-functional projects. Identify and contribute to process enhancements. Mailbox, Filing & Records Management Manage team mailboxes and respond same-day. Maintain accurate filing structures and audit readiness. Perform regular archiving and housekeeping. Cross‑Functional Collaboration Work with colleagues across GSC and commercial teams. Contribute to initiatives improving customer experience and data quality. SKILLS, KNOWLEDGE & EXPERIENCE Required: GCSE or equivalent in Maths and English. Experience handling challenging customer queries. Strong IT skills including MS Office. Excellent communication and interpersonal skills. High accuracy and attention to detail. Ability to make informed decisions. Comfortable in dynamic, multitasking environments. Basic data analysis skills.Preferred: B2B customer service experience. SAP experience. Knowledge of GDP requirements.Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy