Customer relations officer jobs in United Kingdom - Page 2

We are a dynamic and innovative company specializing in direct sales . We are committed to delivering high-quality solutions and exceptional customer service to clients nationwide. Our team is dedicated to driving growth and building lasting relationships with our customers. Job Description: We are currently seeking a motivated and results-driven Sales Representative to join our team. The Sales Representative will be responsible for generating leads, developing new business opportunities, and closing sales. The ideal candidate should have a strong sales background, excellent communication skills, and a passion for exceeding targets. Responsibilities: Identify and pursue new sales opportunities through prospecting, networking, and cold calling Build and maintain strong relationships with prospective and existing clients Conduct product presentations and demonstrations to showcase the benefits of our solutions Negotiate contracts and close sales to achieve revenue targets Collaborate with the sales team to develop strategies for expanding market reach and increasing sales Provide regular updates on sales activities, pipeline, and forecasts to management Requirements: Proven track record of success in sales, with a minimum of [X] years of experience Strong negotiation and closing skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in business administration, marketing, or related field preferred Experience in [specific industry or related industries] is a plus Proficiency in CRM software and Microsoft Office suite Benefits: Competitive salary, including commission and bonuses Comprehensive benefits package, including health insurance and retirement plans Opportunities for professional development and advancement Dynamic and collaborative work environment Flexible schedule and remote work options (if applicable) If you are a motivated and goal-oriented individual with a passion for sales, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team as a Sales Representative.

Job Overview: As the Dance Studio Manager, you'll oversee administrative tasks vital to the studio's smooth operation. This includes managing staff, coordinating schedules, handling finances, and ensuring excellent customer service. Explore opportunities to maximise revenue. Key Responsibilities: Administrative Management: Maintain records like student registrations and finances. Coordinate schedules for classes, rehearsals, and rentals. Handle inquiries and maintain studio cleanliness. Expect to be on call incase of any emergencies. Staff Management: Organise and lead quarterly staff meetings to pass on any updates regarding the studio Schedule shifts, manage payroll, and conduct evaluations. Foster a positive work culture and teamwork. Financial Management: Manage budget, invoicing, and expenses. Monitor revenue and develop pricing strategies. Analyze financial reports for growth opportunities. Customer Service: Provide exceptional service to clients. Assist with registrations and resolve conflicts. Build positive relationships and ensure client retention. Marketing and Promotion: Develop and implement marketing strategies. Create promotional materials and coordinate events. Collaborate with staff to enhance class offerings. Qualifications: Bachelor's degree preferred. Previous administrative management experience, preferably in dance or related field. Strong organizational, communication, and leadership skills. Proficiency in Microsoft Office and studio management software. Knowledge of dance preferred. Flexible availability, including evenings and weekends. Working Conditions: Primarily office-based within the studio, occasional participation in events may be required. Standing and lifting may be involved.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.

Job Title: Business Development Representative (Vending Machines) **Location: Hybrid-Remote **Hours: Part-Time (10 hours per week) **Compensation: £11p/h + Commission (£50 CPA for each machine placement secured) Benefits: - Company-provided phone - Company-provided laptop/tablet - TFL season ticket or fuel/mileage reimbursement - Parking expenses covered - Gym Membership - Life Insurance - Employee Equity Program Job Description: Are you a proactive, results-driven individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy building relationships? If so, we have an exciting opportunity for you to join our team as a Business Development Representative focused on placing our vending machines in businesses across the region. Responsibilities: 1. Lead Generation: Utilize various channels to identify and qualify potential business leads interested in vending machine services. 2. Outreach: Initiate contact via phone calls and emails to prospective clients to introduce our vending machine solutions and generate interest. 3. Sales Meetings: Schedule and occasionally attend virtual or in-person sales meetings with decision-makers at businesses to present our vending machine offerings and address any questions or concerns. 4. Consultative Selling: Understand the unique needs and preferences of each client and tailor our vending machine solutions to meet their requirements. 5. Negotiation: Negotiate terms and agreements with clients to secure placements for our vending machines within their premises. 6. Relationship Management: Foster long-term relationships with clients by providing exceptional customer service and support throughout the placement process and beyond. 7. Reporting: Maintain accurate records of all sales activities, including leads, meetings, and outcomes, using CRM software. Requirements: - Experience in sales, business development, or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and manage your time effectively. - Strong negotiation and persuasion skills. - Tech-savvy with proficiency in using CRM software, email, and Microsoft Office. - Access to a quiet workspace conducive to making phone calls and attending virtual meetings. - Must be self-motivated and results-oriented. - Previous experience in vending machine sales or the retail industry is a plus. Why Join Us: - Opportunity to earn uncapped commission with £50 CPA for each successful vending machine placement. - Flexible part-time hours with the ability to set your own hours and work from home. - Comprehensive support including company-provided phone, laptop/tablet, and expense reimbursements. - Gym Membership, Life Insurance and Employee Profit Share Program: Get the opportunity to earn equity in each machine you place, getting you passive income (along-side any commissions and performance bonuses). - Join a dynamic team focused on innovation and growth in the vending machine industry. If you're ready to take on a rewarding challenge and make an impact in the world of vending machine sales, we want to hear from you! Apply now with your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Handling all correspondence and enquiries relating to accounts, sales and vacancy records. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Liaising with staff, suppliers and customers. · Implementing and maintaining procedures/office administrative systems. Skills, experience, and qualification required for the role. · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £25500 - £26500 depending on experience Hour: 37.5 Hours per/week

About the company Studio 52 is a leading media production company in Dubai and Saudi Arabia with a strong presence in middleast. Company has operations in the UK and offices are based in Uxbridge, London. We are committed to delivering high-quality Video Production services to our clients, leveraging innovative solutions and cutting-edge technology. As we continue to expand our operations, we are seeking a dynamic and talented Sales Executive to join our team at our UK office. Role Overview: As a Sales Executive at Studio 52, you will play a pivotal role in driving revenue growth through effective communication and sales strategies. While this position does not involve face-to-face client meetings, you will be responsible for building and maintaining relationships with clients primarily through email and phone interactions. Your goal will be to identify prospective clients, understand their needs, and effectively promote Studio 52's offerings to meet those needs. Key Responsibilities: - Proactively identify and reach out to potential clients via email and phone to generate leads and sales opportunities. - Conduct thorough research to understand client needs, industry trends, and competitive landscape. - Effectively communicate Studio 52's value proposition and offerings to prospective clients. - Develop and maintain strong relationships with clients, ensuring excellent customer service and satisfaction. - Collaborate with internal teams, including marketing and production, to tailor solutions that meet client requirements. - Track and report sales activities, pipeline, and results on a regular basis. - Stay updated on industry developments and best practices to continuously improve sales strategies and techniques. Requirements: - Proven experience in sales, preferably in a B2B environment. - Excellent communication skills, both written and verbal, with a strong ability to engage and persuade over email and phone. - Exceptional interpersonal skills with a customer-centric approach. - Ability to work independently and as part of a team, with strong self-motivation and drive. - Strong organizational skills with the ability to manage multiple tasks and priorities effectively. - Proficiency in CRM software and Microsoft Office Suite. - Bachelor's degree in Business Administration, Marketing, or related field preferred. Benefits: - Competitive salary package - Performance-based incentives - Health insurance coverage - Opportunities for professional development and career advancement - Vibrant and collaborative work environment Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and why they are a good fit for the role. Studio 52 is an equal opportunity employer and values diversity in the workplace. We encourage applications from individuals of all backgrounds and experiences.

Procurement Manager £27,000 - £29,000 Glasgow Full-time Are you a strategic thinker with a knack for negotiation? Do you thrive in a fast-paced environment and have a keen eye for quality? Join our team as a Procurement Manager and play a crucial role in sourcing top-quality materials and merchandise for our wholesale distribution operations. Key Responsibilities: - Research and identify new product lines and suppliers by attending trade fairs, shows, and demonstrations. - Analyse market trends and customer requirements to determine procurement strategies and product selection. - Negotiate prices and establish contracts with suppliers to ensure optimal terms and conditions. - Monitor the quality of incoming goods and address any issues with unsatisfactory or faulty items. - Supervise and support clerical, administrative, and warehouse distribution staff, including recruitment and training. - Collaborate closely with merchandisers to develop sales forecasts and allocate stock effectively. - Maintain accurate records and prepare reports to track procurement activities and performance metrics. Qualifications: - Experience in business administration, supply chain management, or a related field (preferred). - Proven experience in a procurement or buying role, preferably in a wholesale distribution environment. - Strong negotiation skills and the ability to assess and compare bids from multiple suppliers. - Excellent analytical and decision-making abilities with a keen attention to detail. - Effective communication and interpersonal skills for building relationships with suppliers and internal stakeholders. - Proficiency in Microsoft Office suite and experience working with procurement software or systems. - Ability to work well under pressure in a fast-paced environment and meet tight deadlines. If you are a motivated and experienced Procurement Manager looking to take the next step in your career, we invite you to join our dynamic team. Click 'APPLY' now!

Position Overview: Research markets to map out and collate information on customers in the consumer electronic sector. Responsible for increasing revenue through the product portfolio, by the management and growth of existing key accounts and new business sales. Qualify leads and arrange meetings whilst offering in depth information about products and services. Conduct effective, regular Customer Account Reviews. Proof reading of contracts and following up on customer financial accounts Key Responsibilities: Maintain and update office policies and procedures to ensure smooth operations. Office Operations: Oversee office maintenance activities, including ensuring the cleanliness and functionality of the workspace. Manage office supplies inventory and place orders as necessary to maintain adequate stock levels. Coordinate with vendors, contractors, and service providers for office-related needs. Financial Management: Assist in basic accounting tasks such as invoicing, billing, and payroll processing. Keep track of office expenses and prepare reports for review by management. Work closely with the finance department to ensure accurate record-keeping and budget adherence. Customer Service: Serve as a point of contact for customer inquiries and provide assistance or redirect them to the appropriate department. Handle customer complaints or concerns in a professional and timely manner to ensure customer satisfaction. Data Management and Reporting: Maintain organized filing systems for documents, records, and reports. Compile and analyze data to generate reports for management review and decision-making. Qualifications: Proven experience as an office manager or administrative assistant, preferably in the construction or electrical industry. Strong organizational and multitasking skills with the ability to prioritize tasks effectively. Excellent communication and interpersonal abilities. Proficiency in MS Office Suite and office management software (e.g., QuickBooks, SAP). Knowledge of basic accounting principles and experience with financial tasks. Ability to work independently and collaboratively in a fast-paced environment. High school diploma required; Bachelor’s degree in business administration or related field preferred. Working Conditions: This position is based in an office setting, with occasional requirements for field visits or off-site meetings. Standard office hours apply, with potential for overtime during busy periods or special projects.

• Day to day management of the store and leading by example to deliver the outstanding customer service. • Full engagement and involvement in back-office operations including rota planning, ordering etc. • Promote the business to increase the sales in line with sales and marketing strategy. • Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. • Manage inventory/supplies and ensure they are within the established minimum and maximum levels • Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. The skill, experience and qualifications required for each post: • Excellent customer service skills and leadership skills • Having a strong knowledge about retail concepts and of retail industry • The ability to deliver the target on time. • Be a well-organised manager as well as a dedicated employee. • Good in time management and be an example to other staff members. • The ability to sell products and service. • Maintain patience and resilience in a demanding job

Job Description: As the Procurement Manager at AZ Fixing Ltd., you will play a pivotal role in managing the sourcing and procurement of merchandise from various suppliers. You will be responsible for ensuring that our inventory meets the quality standards and demands of our customers while maintaining cost-effectiveness and efficiency in procurement processes. Responsibilities: Attend trade fairs, shows, and demonstrations to research new product lines and suppliers. Regularly review catalogues and keep up with market trends to identify potential products and services for procurement. Assess budgetary limitations and customer requirements to determine the quantity, type, range, and quality of goods or services to be purchased. Evaluate bids from suppliers, negotiate prices, and finalize contracts ensuring favorable terms and conditions for the company. Collaborate with suppliers to negotiate contracts and specify details of goods or services required, including delivery schedules and quality standards. Continuously seek opportunities to improve supply networks and present innovative ideas to the senior management team for consideration. Ensure that delivered items comply with orders, monitor the quality of incoming goods, and promptly address any issues with unsatisfactory or faulty items. Monitor supplier performance, track key performance indicators, and take necessary actions to ensure targets are met. Supervise clerical, administrative, and warehouse distribution staff involved in procurement activities. Assist in recruitment, training, and performance management as needed. Work closely with merchandisers to allocate stock effectively and develop sales forecasts based on procurement trends and market demand. Maintain accurate records of procurement activities, prepare reports as necessary, and provide insights and analysis to support decision-making processes. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Proven experience in procurement management, preferably in the electronics or retail industry. Strong negotiation skills with the ability to build and maintain effective supplier relationships. Excellent analytical and problem-solving abilities. Proficiency in Microsoft Office Suite and experience with procurement software. Strong leadership and communication skills, with the ability to work collaboratively across departments. Attention to detail and the ability to manage multiple priorities in a fast-paced environment.

· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).

Highly Respected International High End Cosmetics company requires an office administrator to work in their head office in Ascot, Berkshire. Small team dealing with customer orders and queries. Supporting UK Wide Franchised Beauty salons. Looking for someone with good telephone manners, customer service, data input and administration. Building customer relations, supporting and dealing with promotional events. Standard hours 9-5pm 5 days a week. Excellent perks and benefits on discounted products.

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.

We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.

As an office manager, you'll need to: Use a range of software, including email, spread sheets and databases, to ensure the efficient running of the office Organize office operations and procedures Coordinate with IT department on all office equipment Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Manage office G&A budget, ensure accurate and timely reporting Provide general support to visitors Assist in the on boarding process for new hires manage online and paper filing systems develop and implement new administrative systems, such as record management record office expenditure and manage the budget organise the office layout and maintain supplies of stationery and equipment maintain the condition of the office and arrange for necessary repairs organise and chair meetings with staff - in lower-paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this ensure adequate staff levels to cover for absences and peaks in workload, often by using temping agencies delegate work to staff and manage their workload and output promote staff development and training implement and promote equality and diversity policy write reports for senior management and deliver presentations respond to customer enquiries and complaints review and update health and safety policies and ensure they're observed check that data protection laws are being adhered to in relation to the storage of data, and review and update policies arrange regular testing for electrical equipment and safety devices attend conferences and training manage social media for your organisation OFFICE MANAGER Key Skills involves: Excellent time management, initiative and approachability Ability to multi-tasking and prioritise work Excellent organisational and time-management skills Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements knowledge of Microsoft Office(Word, PowerPoint, Excel, Outlook) and other commonly used office packages is must required strong IT and typing skills the ability to prioritise tasks and work under pressure good team working skills and the confidence to lead and motivate a team the ability to manage your workload and supervise others concurrently excellent interpersonal, oral and written communication skills, with the ability to converse at senior and board level negotiation and relationship-building skills attention to detail flexibility and adaptability to changing workloads a problem-solving approach to work project management skills a familiarity with legislation in the areas of employment, equality and diversity, and data protection - this is useful, but not essential. Qualification Seeking: There is no educational requirement for this job. However, if the potential employee possesses any certificate or diploma or equivalent qualification in a subject such aseconomics and business can be beneficial; although entry with other academic qualifications and/or significant relevant experience is possible. 2-3 years of experience in the relevant field is compulsory.

Caffe Concerto is looking for an Office Assistant who can report to Supply Chain Manager, the role are involving run day to day manufacture related tasks, provide support to production team, in coordination with stock control manage availability of daily ,Regular Stocks ensuring production running out of shortages, improving quality of products, up to date applying food and safety, comply to governments regulation and rules. Responsibilities : - Taking daily stock counts, ensure the quantity meet the demands take in consideration a freshness of our products. - Ensure availability of goods upon productions needs. - Effective Communicate with suppliers in related goods in issue. - Attention of potential risks and hazards that might impact colleagues health and safety according HACCP principles. - Take ownership to either manage opening or closing tasks by ensure logistic are runs Smoothly, in priority given for customer delivery with Zero tolerance of missing. - Develop hygiene standard through follow up with KPs. - Control ingredients validity to avoid wastage. - Check the quality of products, to be served to customers upon Caffe Concerto standard. - Follow up daily Branches Orders. - Keep record of goods out. Requirements : - Minimum of degree that related to management. - Proven experience in food, hospitality industry. - Good skills on use MS office , words. Job type : Full time Salary : 23000-24000 per year

We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Responsibilities Help in the preparation and design of all food and drinks menus - Produce high quality plates both design and taste wise - Ensure that the kitchen operates in a timely way that meets our quality standards - Fill in for the Executive Chef in planning and directing food preparation when necessary - Resourcefully solve any issues that arise and seize control of any problematic situation - Manage and train kitchen staff, establish working schedule and assess staff’s performance - Order supplies to stock inventory appropriately - Comply with and enforce sanitation regulations and safety standards - Maintain a positive and professional approach with co-workers and customers Requirements and skills - 2 years of experience as a Sous Chef - Understanding of various cooking methods, ingredients, equipment and procedures - Excellent record of kitchen and staff management - Accuracy and speed in handling emergency situations and providing solutions - Familiar with industry’s best practices - Working knowledge of various computer software programs (MS Office, restaurant management software, POS)BS degree in Culinary science or related certificate would be a plus

**Job Description:** We are seeking an organized and proactive Office Assistant to join our team. As an Office Assistant, you will play a crucial role in ensuring the smooth operation of our organization. Your responsibilities will include maintaining web logs, filing receipts, answering calls, and providing support to other office colleagues. Working hours will be Monday to Friday 9am-5pm with flexibility required to assist at fundraising events on a few evenings and weekends during seasonal demand. Responsibilities: Data Retrieval from Backend Retrieve and manage data from the backend of our website Providing data for finance Clerical Duties: Handle mailing and filing of correspondence Answer incoming calls Sort and distribute incoming mail Administrative Tasks: Type correspondence, meeting notes, and forms Photocopy, scan, and file documents Maintain accurate records and enter data Creating profiles and issuing receipts Assist in organizing events when necessary **Skills and Qualifications:** Previous experience in a related field preferred. WordPress – is an added advantage. Self-driven and excellent customer care skills. Proficiency in Microsoft Excel and word Attention to detail and professional appearance. Highly motivated and able to prioritize efficiently. Ability to work alone or as part of a team.