Offres customer service administrator à FalkirkCréer des alertes d'emploi

\n Contract: Fixed Term until February 2028 to cover for secondment \n \n Location: This post is based at Link’s Falkirk Office \n \n Hours of Work: 35 per week; Monday - Friday, 9am - 5pm \n \n The Role \n At C~urb, part of Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential. \n \n C~urb is looking for a Property Maintenance Administrator (Compliance) who will contribute to the provision of a high quality service to all its customers. The needs of the customers will be met at their first point of contact and they will be provided with a proactive service. The Property Maintenance team are committed to achieving a ‘right first time’ response and the post holders will be key to this being achieved. \n \n The Property Maintenance Administrator will be responsible for maintaining compliance servicing data and managing records in line with legislative requirements and document retention periods, including filing. The postholder will arrange compliance servicing appointments in line with procedural timescales and will act as a first point of contact for enquiries and complaints from customers and colleagues regarding the delivery of C~urb Property Maintenance compliance services. \n \n The Property Maintenance Administrator will be flexible within the remit of the property maintenance service and will be able to resolve and advise on enquiries raised through any method of contact for both internal and external customers. \n \n About You \n As Property Maintenance Administrator you will be educated to standard grade level or equivalent (including English and Mathematics). You will have experience of providing administrative support in a service delivery role and experience of maintaining statistical, regulatory and legal records in both manual and electronic systems. \n \n This role requires knowledge of compliance procedures and legal requirements and experience of providing a frontline service to a range of customers. As Property Maintenance Administrator, you will have knowledge of and commitment to providing excellent customer service. A high standard of IT literacy and intermediate knowledge of Microsoft office systems is essential and the postholder will have strong written and verbal communication skills. The Property Maintenance Administrator will have excellent organisational skills with flexibility to provide a proactive and responsive service. \n \n In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency. \n \n For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack on our website. \n \n What’s in it for you? \n As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. \n \n As a C~urb employee, you'll likely benefit from the following: \n \n \n • Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme \n, • 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year \n, • Opportunity to buy and sell holiday days \n, • Enhanced company sick and family friendly pay \n, • Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership \n, • Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options \n, • Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme \n, • Life assurance scheme providing death in service benefits \n, • Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services \n, • Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being \n, • Access to purchase annual corporate clothing vouchers \n, • Annual flu vaccination \n, • Access to a credit union savings and borrowing scheme \n, • Cycle to work scheme \n, • Access to discounts on mobile airtime plans and much more! \n \n \n For a full list of benefits available to employees, please see our website. \n \n You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards. \n \n This role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020. \n \n Closing Date: 11:59pm on Sunday 16 August 2026 \n \n Interview Date: Interviews are being held on Thursday 20 August 2026 at Link’s Falkirk Office \n \n How to Apply \n Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password. \n \n We would strongly encourage applicants to make their application as authentic to them as possible and ensure that it genuinely reflects the skills and experience that you can bring to the role. AI can be helpful with structuring answers in an application, however if overly relied on, it can risk an application appearing generic and less relevant to the role, which reduces the likelihood of being shortlisted. \n \n As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us. \n \n Please note that CVs will not be considered. \n \n Please notify our recruitment team if you would like: \n \n \n • Help accessing the job information \n, • Need the application details in a different format \n, • Require any adjustments to the application process to support any disabilities or different needs you may have \n \n \n We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our interview locations have step free or level access therefore may be accessible to applicants using mobility equipment such as wheelchairs and walking equipment however, if you have any specific access requirements, please let us know and we will be happy to provide more information and/or support. \n \n As a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria. \n

\n Property Maintenance Administrator (Repairs) \n \n Hours of Work: 14 per week over 2 days; ideally Thursday & Friday, however alternative working patterns will be considered. \n \n The Role \n At C~urb, part of Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential. \n C~urb is looking for a Property Maintenance Administrator to join our Repairs Team who will contribute to the provision of a high-quality service to all C~urb customers. \n \n The Repairs Team are committed to achieving a ‘right first time’ result for our customers and the post holder will be an integral part in achieving this target. \n The post holder will be flexible within the remit of the repairs service and will use their initiative in order to advise and resolve both internal and external customer enquiries. \n \n Reporting to the Repairs Supervisor, you will be responsible for processing property repairs to include all contact with contractors and trade supervisors to ensure all works are completed to an agreed standard and within timescales. You will manage the repairs team inbox, deal with repairs enquiries and re-assign tasks to the relevant colleague. Repair requests will be processed through C~urb’s internal housing management system [Aareon] ensuring all appropriate coding is used. \n \n About You \n The post holder will have relevant experience of providing administrative support, have knowledge and experience of housing repair issues, and be educated to standard grade level or equivalent (including English & Mathematics). The Property Maintenance Administrator (Repairs) will have knowledge of and commitment to providing excellent customer service and relevant experience of providing a frontline service to a range of customers. \n \n This role requires a high standard of IT literacy and intermediate knowledge of Microsoft office systems. The successful postholder will have strong communication skills, both verbal and written. \n \n In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency. \n \n For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack on our website. \n \n What’s in it for you? \n As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. \n \n As a C~urb employee, you'll likely benefit from the following: \n \n \n • Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme \n, • 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year \n, • Opportunity to buy and sell holiday days \n, • Enhanced company sick and family friendly pay \n, • Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership \n, • Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options \n, • Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme \n, • Life assurance scheme providing death in service benefits \n, • Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services \n, • Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being \n, • Access to purchase annual corporate clothing vouchers \n, • Annual flu vaccination \n, • Access to a credit union savings and borrowing scheme \n, • Cycle to work scheme \n, • Access to discounts on mobile airtime plans and much more! \n \n \n For a full list of benefits available to employees, please see our website. \n \n You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards. \n \n This role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020. \n \n Closing Date: 11:59pm on Sunday 23 August 2026 \n \n Interview Date: Interviews are being held on Monday 31 August 2026 at Link’s Falkirk Office \n \n How to Apply \n Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password. \n \n We would strongly encourage applicants to make their application as authentic to them as possible and ensure that it genuinely reflects the skills and experience that you can bring to the role. AI can be helpful with structuring answers in an application, however if overly relied on, it can risk an application appearing generic and less relevant to the role, which reduces the likelihood of being shortlisted. \n \n As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us. \n \n Please note that CVs will not be considered. \n \n Please notify our recruitment team if you would like: \n \n \n • Help accessing the job information \n, • Need the application details in a different format \n, • Require any adjustments to the application process to support any disabilities or different needs you may have \n \n \n We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our interview locations have step free or level access therefore may be accessible to applicants using mobility equipment such as wheelchairs and walking equipment however, if you have any specific access requirements, please let us know and we will be happy to provide more information and/or support. \n \n As a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria. \n

Administrator needed for customer service, administrative tasks, and CRM updates.

Join an Award-Winning Logistics Company Are you highly organised, customer-focused, and looking to build a career in logistics? If you enjoy working in a fast-paced environment and thrive on variety, we'd love to hear from you. Unsworth is an award-winning independent freight forwarder, delivering innovative global logistics solutions through exceptional people and industry-leading technology. As we continue to grow, we're looking for a Logistics Administrator to join our Scottish branch. In this varied role, you'll provide administrative support to our operations team, helping ensure international shipments are processed accurately and efficiently while delivering excellent service to customers and suppliers. Full training, ongoing support, and genuine career development opportunities are provided. Key Responsibilities: • Coordinate bookings and assist with transport arrangements by sea, air and road., • Prepare and check shipping documentation, including Bills of Lading, invoices and customs paperwork., • Update and maintain accurate shipment information within our freight management system., • Liaise with customers, suppliers and overseas partners regarding shipments and deliveries., • Respond promptly to customer enquiries and provide excellent customer service., • Assist with preparing quotations and following up customer requests., • Ensure records and documentation are accurate and up to date., • Provide general administrative support to the operations team. About you: • Previous experience in an office administration role within a fast-paced environment., • Excellent organisational skills and the ability to manage multiple tasks and priorities., • Strong attention to detail and a high level of accuracy., • Excellent written and verbal communication skills., • A confident and professional approach when dealing with customers and colleagues., • Good IT skills, including Microsoft Office., • A proactive attitude with a willingness to learn and develop new skills., • The ability to work both independently and as part of a team., • Previous experience within the logistics, shipping or supply chain sector is desirable but not essential, as full training will be provided. What We Offer • Competitive salary and comprehensive benefits package, • Employee Assistance Programme, • Enhanced holiday scheme, • Cycle to Work programme, • Gym and lifestyle discounts, • Loyalty rewards and recognition schemes, • Award-winning training and development, • Genuine career progression opportunities, • Modern, technology-driven working environment Apply Now: If you're ready to take the next step in your career with an award-winning and growing business, we'd love to hear from you. Apply online today to become part of the Unsworth team. If you do not hear anything from us within 10 days please assume that your application has been unsuccessful. No agencies please

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