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Job Description We're looking for a Head of Customer Support to play a key leadership role within our Customer Services function. Reporting to the Customer Services Director, you'll help drive operational excellence across one of the UK's leading investment platforms, ensuring our customers receive consistently high-quality service while supporting the business to meet its regulatory obligations and strategic objectives. This is a broad and influential role that combines leadership, governance, operational oversight, customer outcomes, fraud management, financial oversight and continuous improvement. You'll work closely with senior stakeholders across Customer Services, Risk, Compliance, Finance, Product and Change, helping to ensure our processes are effective, our reporting is insightful, and our customers remain at the heart of everything we do. You'll also lead our Operational Fraud team, providing direction and oversight to fraud prevention, detection and investigation activities, while supporting the ongoing development of a strong risk and control environment across Customer Services. What you'll be doing: • Partnering with the Customer Services Director to support delivery of the Customer Services strategy., • Leading and developing the Operational Fraud team, ensuring effective fraud prevention, detection, investigation and reporting., • Owning and enhancing management information and reporting across Customer Services, including Board and Committee reporting., • Providing oversight of customer-related regulatory requirements, including Consumer Duty, complaint handling, customer communications and vulnerable customer processes., • Monitoring customer outcomes and identifying opportunities to improve service quality, operational efficiency and risk management., • Leading the development of meaningful performance, risk and customer outcome metrics that support effective decision-making., • Working closely with Finance to oversee budgets, forecasts, productivity measures and operational efficiency initiatives., • Driving root cause analysis and remediation activity relating to complaints, incidents, operational risks and control weaknesses., • Supporting operational and regulatory change initiatives, ensuring customer impacts and risks are effectively considered and managed., • Building strong relationships with stakeholders across the business to influence positive outcomes and drive continuous improvement. What we're looking for: We're interested in hearing from experienced leaders who have worked within regulated financial services environments and have a strong understanding of customer operations, governance and risk management. You'll bring: • Experience leading operational oversight, quality assurance, risk, controls or customer support functions., • A strong understanding of customer operations within investments, wealth management, pensions or broader financial services., • Knowledge of FCA regulations and customer-focused requirements, including Consumer Duty, complaint handling and vulnerable customer considerations., • Experience developing and delivering management information, governance reporting and operational insights., • Strong stakeholder management and influencing skills, with the confidence to challenge constructively and drive action., • Excellent analytical and problem-solving skills, with the ability to identify trends and deliver practical solutions., • Experience managing risk, issues, remediation activity and continuous improvement initiatives., • Strong leadership capabilities, with a proven track record of developing teams and delivering results through others., • Excellent written and verbal communication skills, including the ability to present complex information clearly to senior stakeholders. Professional qualifications such as ICA, CISI, CII or equivalent are advantageous, although relevant experience is equally important. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer • 28 days holiday, increasing with service + buy/sell scheme + bank holidays, • 8% Pension with matched contributions, • Discretionary bonus scheme, • Share schemes (including free shares and BAYE), • Health Cash Plan and discounted private healthcare, • Free onsite gym, • Enhanced family leave (subject to qualifying criteria), • Travel and bike loan schemes, • Employee Assistance Programme Life at AJ Bell • Regular social events including summer and Christmas parties, • Learning and development opportunities tailored to you, • Casual dress code, • Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of your working time in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Business Development Manager\n\nUP to £35,000 OTE £80,000 TOP earners earn £140,000.\n\nHours of work: \n\nMonday - Friday + 1 Saturday every 4 weeks\n\nTo sit client demos and generate new business opportunities.\nResponsible for achieving monthly KPIs input & output metrics and business revenue targets.\nFCA-regulated insurance experience.\nDiary management.\nEnsure the pipeline is managed daily to promote a dynamic, fast-paced sales journey.\nWorking as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance.\nLeading from the front to promote high-quality performance and demo bookings via your dedicated BDM.\nBe a trusted adviser to ensure a consultative and solution-led approach to product proposals.\nTo engage and communicate professionally with decision-makers at a senior level.\nTo build effective relationships with existing customers, by use of probing questioning, clarification, and language.\nTo add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues.\nMaintaining and exceeding the highest standards of professionalism and customer service.\nTo be accountable for performance at all levels\nSelf-generate opportunity through social selling and prospect/client referrals.\nAchieving targets and business objectives in a fully compliant manner \n\nKey Points:\n\nPassionate about sales: Whether it's hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy!\nExcited to be a trailblazer: You will be the first one on the sales team, so you'll be setting the standards in a fast-paced and agile environment.\nResults- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results\nProactive, organised and detail-oriented: Sales at Charlie is high-volume, you'll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net.\nA self-starter: You can work alone but also motivate and influence other teams when needed. \n\nBenefits\n\nUncapped monthly commission.\nDaily, weekly and monthly incentives\nProfit share scheme\n25 days' holiday, plus bank holidays\nDay off on your birthday\nPerkbox discounts\nHolidays increase after 2- and 5-years' service.\nPension Plan and Life Insurance\nOnsite Gym \n\nINDPSAL\n\n47920TLR\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

High-quality inbound enquiries | No cold calling | Clear career progression | Strong benefits package\n \nIf you enjoy building relationships and having meaningful conversations, this Client Relationship Manager opportunity offers the chance to join a growing financial services business where you'll work exclusively with warm, inbound enquiries. No cold calling, no purchased data, and no high-pressure sales environment. Instead, you'll speak with people who have actively requested advice and are looking to take the next step.\n \nThis is an opportunity to build a long-term career in financial services while working with engaged prospective clients. You'll receive structured training, ongoing support, and clear progression pathways within a business that has a strong track record of promoting from within.\n \nPackage & Benefits\n• Salary £35,000-£40,000 per annum.\n• OTE £55,000+ per annum.\n• Private healthcare.\n• Profit share scheme.\n• 8% employer pension contribution.\n• Death in service cover.\n• Professional qualification support and structured career development.\n \nAbout the Company\nThis growing financial services business was established to make financial advice more accessible and easier to understand. Significant investment in marketing and client acquisition generates a consistent flow of inbound enquiries, allowing the team to focus on building relationships and delivering a positive client experience from the first interaction.\n \nKey Responsibilities\n• Speak with warm, inbound leads who have requested to discuss their financial planning needs with an adviser.\n• Build rapport, understand client circumstances, and qualify opportunities before arranging adviser appointments.\n• Manage client interactions, CRM records, and lead pipelines to ensure an excellent customer journey.\n• Work closely with advisers and support teams to maximise conversion rates and client outcomes.\n \nAbout You\n• Experience within customer service, client relationship management, account management, financial services, insurance, property, or a similar client-facing environment.\n• Experience working towards targets, KPIs, or service standards within a professional setting.\n• Experience using CRM systems and managing client information accurately.\n \nIf you're interested in learning more about this Client Relationship Manager opportunity, we'd be pleased to have a conversation, even if your CV isn't fully up to date.\n \nContact Fintelligent for more information or a confidential discussion.\n\nAW_FIN

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote UK | 💰£93,500 - £126,500 (based on experience level) + stock options + benefits ⭐Our Legal team We're looking for a Senior Legal Counsel - Employment, Incentives & Pensions to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising on employment, incentives and pensions (EIP) related matters in a regulated bank environment. This role will report to Monzo’s Director of Legal - EIP and is part of the Group Centre EIP team in the Legal & Board Governance Collective at Monzo, which supports Monzo Group and its operating entities globally. In this role, you will work at all levels in the organisation and in close partnership with our People, Reward, Risk & Compliance and Finance teams, as well as in collaboration with senior Legal team stakeholders as the business develops into a matrix organisation. You’ll lead on a wide range of EIP related legal matters with opportunities for growth in role as the business scales in the UK and internationally. 🔑You’ll play a key role by... • Providing strategic employment legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities. Work closely and collaboratively with Monzo’s Director of Legal EIP and the other Senior Legal Counsel EIP lawyer, as well as with the broader Group Centre Legal team plus local entity GCs and their teams., • Being a trusted adviser and partner to the People team, including in developing policies, procedures, guidance and templates relevant for a range of EIP legal matters., • Providing EIP advisory legal support to the business as required across the entire employee life cycle - from hiring (including executive service contracts), people processes and departures., • Managing any contentious EIP legal matters in conjunction with external counsel., • Working with Monzo’s Reward team on compensation arrangements and remuneration policies and practices in a bank regulatory compensation framework., • Providing legal support to the corporate and commercial legal functions, including on TUPE., • Supporting international projects and matters in the EU and US as the business continues to scale., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters., • Developing and implement internal frameworks, processes and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities., • Delivering training, share insights from your work, and help educate others on EIP matters., • Managing relationships with our external legal counsel and work with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value. 🤩 We’d love to hear from you if… • You are an experienced, commercial and pragmatic employment lawyer, with at least 6 years + PQE or equivalent experience., • You have an excellent technical grounding in all aspects of employment law, having spent time in private practice, and ideally time in house at a bank and/or other financial institution., • You have experience advising on employment-related regulatory issues which arise in financial services, such as SMCR and FCA Code of Conduct and wider Remuneration Code matters., • You have experience of advising on incentive structures including share options, plus an awareness of workplace defined contribution pension arrangements., • You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives., • You are willing to jump in and handle a wide range of EIP related legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way., • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders., • You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You’ve an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. PQE is a guide only. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call with Director of Legal - EIP), • First stage 1 hour role specific interview, • Second stage 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. Your compensation package: 💰£93,500 - £126,500 base salary ➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !

Are you a seasoned Protection Advisor looking for your next career move on a Self-Employed basis? We are seeking a Protection Advisor to join our client's growing and successful team in the Southend area. This role offers excellent earning potential with referred leads from the Mortgage Team, and provides the opportunity to write 10-15 cases per month on a Self-Employed basis with a strong commission structure The successful Protection Advisor will be offered: • OTE - £80,000 - £110,000, • Commission structure ranging from 35-55%, • Full admin support and leads, • Hybrid working Protection Advisor requirements: • CeMAP or Equivalent qualifications, • Experience in a Protection adviser position, • CAS Status, • Able to build and forge strong relationships., • Strong communication skills., • Provide exceptional client service. Protection Advisor duties will include but will not be limited to: • Writing Protection Business, • Provide the highest level of customer care at all times, • Convert booked appointments into business, • Adhere to sales structure, advice quality and compliance guidance at all times, • Achieve sales targets each month

Qualified Mortgage and Protection Advisor Academy Programme Remote / UK-wide Self-employed | Commission-based | High earning potential Are you ambitious, entrepreneurial, and serious about building a long-term career in Mortgage and Protection advice? Cooper & Parks is looking for driven individuals to join them as a Mortgage and Protection Adviser. This is an opportunity to learn from experienced mortgage professionals, receive structured support, and build your own client base with the backing of an established business. This is not just a job. It is a route into building your own Mortgage and Protection advice business. Why join Cooper & Parks? At Cooper & Parks, advisers are supported to build their own client base, rather than simply servicing someone elses customers. Youll receive training, mentoring and supervision as you develop your knowledge, confidence and skills. As you progress towards competent adviser status, youll gain more independence and the opportunity to grow your own business. Once authorised and established, there may also be the opportunity to trade under your own business style, under the Cooper & Parks banner. Cooper & Parks is part of Openwork, one of the UKs largest financial advice networks, giving you access to strong infrastructure, compliance support, systems and long-term stability. What youll gain Youll benefit from: • Structured academy training and development, • Support from experienced mortgage advisers and supervisors, • Guidance as you work towards competent adviser status, • The ability to build and retain your own client relationships, • High commission potential, • Remote working from anywhere in the UK, • Access to the tools, systems and support needed to grow, • The backing of Cooper & Parks and the wider Openwork network Who this would suit This opportunity would suit someone who is: • Ambitious, driven and money-motivated, • Entrepreneurial and keen to build something of their own, • Interested in mortgage advice, financial services or property, • Coachable, resilient and willing to learn, • Comfortable working in a self-employed, commission-based role, • Organised and able to work remotely You will either be newly qualified, or on-route to being qualified. Previous experience in sales, estate agency, financial services, recruitment, property or customer service would be beneficial, but attitude, work ethic and ambition are just as important. The role As a Mortgage and Protection Advisor, youll be supported through the early stages of your development with training, supervision and guidance. In the beginning, your work will be closely supported to help you develop in the right way. As you gain experience and demonstrate competence, the level of supervision will reduce, giving you more independence as you build your client base. This is a self-employed opportunity, so youll need to be proactive, motivated and comfortable with performance-related earnings. For the right person, the long-term rewards can be significant. Interested? If youre serious about becoming a Mortgage and / or Protection broker and want to build your career with the support of an experienced team, wed love to hear from you. Apply today to find out more about joining the Cooper & Parks Financial Services and the Adviser Academy Applicants must have the right to work in the UK. JBRP1_UKTJ

The Company Simpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date. With over 30 years experience working in the Customer Services sector and over 220,000 satisfied clients, at Simpler Law we pride ourselves on strong internal values, high standards of customer service and a 5-star Trustpilot rating. Due to the continued growth of our company, we are recruiting a remote sales adviser to work from home in the UK. Your Job NO LEGAL EXPERIENCE NECESSARY BASIC SALARY £39,000 54,000 OTE £75,000 85,000 Simpler Law is looking for a Field Sales Consultant to join us, working typically between the hours of 9am and 5:30pm. Simpler Law receives over 120 new referrals per day from all over the UK and your role will consist of attending prebooked appointments in the homes of clients who have enquired about our services. You will be responsible for establishing new relationships, maintaining existing ones and recommending our services. You will be responsible for ensuring that clients receive the best service and advice possible, strictly according to client needs and the best solution for their specific situation. Full product training will be provided at our head office in Lincoln as well as continued development and support. As the company continues to grow, this role carries genuine opportunities to advance into management roles. Key Responsibilities Build and maintain relationships Maintain accurate records Provide advice and knowledge on estate planning arrangements Maintain high standards of customer service at all times Build strong rapport and trust with clients Job Requirements Minimum 4 years of experience in Sales Advisory/Consultant roles Administrative skills including maintaining accurate records Full driving licence with access to own vehicle is essential Basic DBS check (this can be applied for at offer stage) Help clients to make informed decisions roles is essential • Full-time Role, Typically Monday Friday with Flexible Working Hours. Benefits Genuine OTE of £75,000-85,000 pa 28 days annual holiday (inc. Bank Holidays) increasing with length of service Company pension Staff incentives Company events All equipment provided Employee referral scheme JBRP1_UKTJ

Mortgage and Protection Advisor Academy Programme Remote / UK-wide Self-employed | Commission-based | High earning potential Are you ambitious, entrepreneurial, and serious about building a long-term career in Mortgage and Protection advice? Cooper & Parks is looking for driven individuals to join them as a Mortgage and Protection Adviser. This is an opportunity to learn from experienced mortgage professionals, receive structured support, and build your own client base with the backing of an established business. This is not just a job. It is a route into building your own Mortgage and Protection advice business. Why join Cooper & Parks? At Cooper & Parks, advisers are supported to build their own client base, rather than simply servicing someone elses customers. Youll receive training, mentoring and supervision as you develop your knowledge, confidence and skills. As you progress towards competent adviser status, youll gain more independence and the opportunity to grow your own business. Once authorised and established, there may also be the opportunity to trade under your own business style, under the Cooper & Parks banner. Cooper & Parks is part of Openwork, one of the UKs largest financial advice networks, giving you access to strong infrastructure, compliance support, systems and long-term stability. What youll gain Youll benefit from: • Structured academy training and development, • Support from experienced mortgage advisers and supervisors, • Guidance as you work towards competent adviser status, • The ability to build and retain your own client relationships, • High commission potential, • Remote working from anywhere in the UK, • Access to the tools, systems and support needed to grow, • The backing of Cooper & Parks and the wider Openwork network Who this would suit This opportunity would suit someone who is: • Ambitious, driven and money-motivated, • Entrepreneurial and keen to build something of their own, • Interested in mortgage advice, financial services or property, • Coachable, resilient and willing to learn, • Comfortable working in a self-employed, commission-based role, • Organised and able to work remotely You will either be newly qualified, or on-route to being qualified. Previous experience in sales, estate agency, financial services, recruitment, property or customer service would be beneficial, but attitude, work ethic and ambition are just as important. The role As a Mortgage and Protection Advisor, youll be supported through the early stages of your development with training, supervision and guidance. In the beginning, your work will be closely supported to help you develop in the right way. As you gain experience and demonstrate competence, the level of supervision will reduce, giving you more independence as you build your client base. This is a self-employed opportunity, so youll need to be proactive, motivated and comfortable with performance-related earnings. For the right person, the long-term rewards can be significant. Interested? If youre serious about becoming a Mortgage and / or Protection broker and want to build your career with the support of an experienced team, wed love to hear from you. Apply today to find out more about joining the Cooper & Parks Financial Services and the Adviser Academy Applicants must have the right to work in the UK. JBRP1_UKTJ

To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team. Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres,

Complimentary gym membership for another person (after 2 years service). Mental Health, Well-Being and EAP Services.

Previous experience in sales, direct marketing or customer service is not required; however previous retail, call centre, hospitality, front oh house, care, warehouse, customer service or sales experience is welcome. High customer service standards. You'll be involved in all aspects of sales, custom

As a Luxury Sales Consultant, you are responsible for the achievement of the sales objectives including active networking and building a strong client relationship through the highest level of luxury customer service, by creating an authentic, exquisite experience for all customers.

D Express Solutions is One of the UKs top performing Sales and Customer engagement companies across London.

We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams. Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and

We are looking for an organised individual who will uphold the vision and ethos of the academy at all times, providing an excellent customer service.

Must be available to work between 8th and 22nd July.

Join Oxford International College Brighton, a prestigious international day and boarding school in Ovingdean, Brighton.As part of Nord Anglia's esteemed global network, our campus blends historical buildings with state-of-the-art facilities.Our curriculum is inspired by Oxford International College'

Ensure every guest feels welcome and secure while delivering exceptional service through the night at Holiday Inn Manchester City Centre.

Build strong customer relationships by understanding needs and delivering exceptional service. It’s about supporting customers through the process of choosing the right garden building. With full training you’ll become a product expert and confidently guide customers to the perfect garde

Senior Sales Advisor Great Eccleston - 24 month FTC.Competitive Salary & Discretionary Commission Scheme & Benefits*.With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why.Avant Homes is a housebuilder operating in Scotland, the North E

Clayton Hotel Manchester Airport.Clayton Hotel Manchester Airport, Manchester.Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.We are committed t

This beachside location, just outside Weston-super-Mare, helps us provide a quiet, peaceful and therapeutic environment which can offer service users a broad range of therapies including CBT, EMDR & DBT.

All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.

Inbound Sales & Customer Service Agent. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. As an Inbound Sales & Customer Service Agent, you w

Immediate Starts Available – Full-Time Equivalent Opportunity: Immediate Starts Available!.Our client is only able to consider candidates who are.Applications from current international students will not be considered.Are you ready to represent a dynamic company where you can grow and thrive.Locat

You'll take ownership of customer accounts from initial enquiry through to vehicle delivery, building trust, matching customers to the right finance solution, and seeing deals through to completion. We're looking for experienced sales professionals who are comfortable operating in a regulated financ

At Fitness Superstore, we dont just sell equipment, we help customers build their dream home gyms. Youll be the face of our Manchester store, delivering an exceptional experience for every customer:

Sales & Customer Service Agent. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings. We are seeking a motivated and customer-focused.

Provide exceptional customer ser.

Answering phone calls and directing customer queries to the relevant person.

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

Work collaboratively with the wider customer service team to deliver a seamless customer experience. About the RoleWere looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our clients growing support team. Working exclusively at weekends, youll play a key role i

To assist the Export department and deliver excellent customer service to high-end customers. Senior experience in customer service (ideally from prestige product/high end customers). Trilingual French and German Speaking Export Customer Service Advisor.

If youve also worked in the following roles, wed also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser,

As a Customer Service Advisor, you will be responsible for delivering high-quality service across multiple customer touchpoints while supporting order processing and sales activity. This role is ideal for candidates with SAP experience and a background in customer service, customer support or sales

A great opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and trouble

Take ownership of solving customer issues through pro-active customer service. Job Title: Telesales & Customer Service Advisor. To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, u

Customer Service & Sales Assistant (No Experience). Customer Service & Sales Assistants.

Previous experience as a service advisor or in a similar customer service role is preferred. Explain recommended repairs and services to customers. Conduct vehicle inspections and provide detailed reports to customers.

Customer Service & Sales Assistants. Customer Service & Sales Assistant (No Experience).

You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Upselling additional work where required while maintaining excellent customer service. Strong communication and customer service skills.

We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operatio