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hackajob is collaborating with Vitality to connect them with exceptional professionals for this role. \n Team- Retention - Life \n Working Pattern -Monday- Friday 09:00-17.30, Hybrid - 2days per week in our Stockport office after training \n Bonus up to an extra £18,000 per annum OTE . Basic salary increase to £28,676 after passing probation. \n Holiday allowance-25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year \n What will you do as a Renewals Sales Executive? \n This is a busy and inspiring role; you'll bring your resilience, enthusiasm and energy to dazzle our clients. \n Do you know how to deliver an exceptional customer experience? \n\n • You will be responsible for delivering exceptional customer service and achieving agreed targets. You will need to be an excellent communicator, able to build rapport with customers over the phone.\n, • You will take inbound calls from our existing customers, answering queries about their product\n, • Assist with any questions the customer is facing with the aim of retaining their business\n, • Reminding our customers of the benefits available to them, by promoting the Vitality Programme rewards we offer\n, • Assist customers with credit control queries such as missed premiums, payment arrangements, direct debit enquiries etc\n\n What do you need to thrive in Retentions? \n Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. To be successful in the role of Customer Retention Adviser you will likely have: \n\n • Passion for great customer service\n, • Excellent communication skills\n, • A good level of computer literacy\n, • Previous experience in customer service and sales would be beneficial, but not essential\n\n So, what’s in it for you? \n\n • Bonus Schemes – A bonus that regularly rewards you for your performance\n, • A pension of up to 12%– We will match your contributions up to 6% of your salary\n, • Our award-winning Vitality health insurance – With its own set of rewards and benefits\n, • Life Assurance – Four times annual salary\n\n These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! \n \n If you are successful in your application and join us at Vitality, this is our promise to you, we will: \n\n • Help you to be the healthiest you’ve ever been\n, • Create an environment that embraces you as you are and enables you to be your best self\n, • Give you flexibility on how, where and when you work\n, • Help you advance your career by playing you to your strengths\n, • Give you a voice to help our business grow and make Vitality a great place to be\n, • Give you the space to try, fail and learn\n, • Provide a healthy balance of challenge and support\n, • Recognise and reward you with a competitive salary and amazing benefits\n, • Be there for you when you need us\n, • Provide opportunities for you to be a force for good in society\n\n We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. \n Job Description \n We are looking for a Senior UX Researcher at AJ Bell to help shape the future of our D2C (Direct-to-consumer) experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. \n Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across our D2C proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. \n Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through your expertise and judgement. You will also collaborate with other insight and research specialists across AJ Bell, helping ensure that different perspectives on customer behaviour, needs, and opportunities inform better decisions across the business. \n This role combines hands-on research delivery with the opportunity to influence thinking, improve understanding of customer needs, and contribute to the continued maturity of UX Research at AJ Bell. \n Key responsibilities \n\n • Lead end-to-end UX research across complex or higher-risk problem spaces within our D2C proposition.\n, • Translate product, customer, and business challenges into clear and effective research approaches.\n, • Design and deliver qualitative and mixed-method research using the most appropriate methods for the context and research objectives.\n, • Work closely with Product Managers, UX Designers, and other stakeholders to ensure customer insight meaningfully informs decisions.\n, • Support colleagues in planning and conducting research where additional expertise or guidance is beneficial.\n, • Communicate research findings clearly and credibly, articulating evidence, implications, risks, opportunities, and trade-offs.\n, • Contribute research outputs to our research repository and help build a transparent, reusable understanding of customer needs and behaviours over time.\n, • Promote high standards of research quality, ethics, and customer-centred thinking through day-to-day practice and collaboration.\n\n About you \n\n • Significant experience planning and delivering UX research end-to-end within product, service, or digital environments.\n, • Strong qualitative research skills, with a proven ability to tackle complex or ambiguous research challenges.\n, • Experience selecting and applying appropriate research methods based on the needs of the problem rather than a preferred methodology.\n, • Excellent synthesis and storytelling skills, with the ability to translate evidence into clear and actionable insight.\n, • Confident working with stakeholders and influencing decisions through customer understanding and evidence.\n, • Strong judgement when operating in uncertain, complex, or higher-risk research contexts.\n, • Experience working within regulated, complex, or customer-facing industries would be beneficial but is not essential.\n, • Familiarity with modern research tools and platforms, including remote research and usability testing solutions.\n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • 26 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 7% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. \n For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \n We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description\n This is an exciting opportunity to join a dynamic and experienced Data Engineering team at AJ Bell, contributing significantly to the development of our state-of-the-art data platform using cutting-edge technology. As a Data Engineer, you will play a pivotal role in designing, building, maintaining, and evolving our data infrastructure, ensuring it meets the growing needs of our business. You'll engage in end-to-end development, collaborate closely with key stakeholders and internal customers, and empower the organisation by enabling informed, data-driven decision-making. \n What does the job involve? \n The key responsibilities of the role are as follows: \n\n • Collaborating with stakeholders to identify and refine data requirements, ensuring data is accessibility and alignment with business needs.\n, • Developing Data Warehousing solutions.\n, • Automating extract, load and transform (ELT) pipelines that follow modern CI/CD practices.\n, • Data Integration Design – Ensure development is scalable, efficient and future-proof.\n, • Data Modelling – Producing clear data models where necessary.\n, • Maintaining and continuously enhancing the data platform.\n, • Provisioning data from various sources.\n, • Create automated tests to ensure quality and integrity of data.\n, • Ensure data is compliant with AJ Bell’s Data Governance and Data Classification policies.\n, • Maintain data dictionary.\n, • Maintain business level data model.\n, • Recommending and introducing new technology where needed.\n\n Core: \n\n • Cloud data platforms (e.g. Snowflake, BigQuery, Redshift)\n, • Data transformation technology such as DBT\n, • Visual Studio Code\n, • Python\n, • CI automation systems such as Jenkins\n, • A git-based source control system such as BitBucket\n, • Data Warehouse/Kimball methodology\n, • Data replication technology such as Fivetran HVR.\n, • Excellent problem-solving skills.\n, • Good communication skills and comfortable working with both technical and non-technical teams\n\n Other: \n\n • Good knowledge of IT products and systems\n, • Good analytical skills\n, • Excellent communication skills verbal and written\n, • Able to communicate with people at all levels confidently and effectively\n, • Able to prioritise work effectively\n, • Customer focussed\n, • Flexible approach to work - team player\n, • Adaptable to changing environment\n, • Self-motivated\n, • Embraces continuous learning\n, • Previous experience working in an e-commerce and/or financial services business\n, • Ability to use Docker and container orchestration tools\n, • AWS cloud infrastructure including AWS CDK\n, • MS SQL\n, • No SQL database such as Mongo\n, • AI Tools such as CoPilot, Snowflake Cortex\n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • 25 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 6% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. \n For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \n We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. \n Job Description \n As part of our continued growth and investment in our data and analytics capabilities, we’re recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. \n As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You’ll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. \n You’ll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. \n What you’ll be doing \n\n • Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs\n, • Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements\n, • Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management\n, • Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use\n, • Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects\n, • Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution.\n, • Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted\n, • Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues\n\n What we’re looking for \n We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. \n\n • Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment\n, • Working with data from multiple systems and structures and at different velocities including near real time\n, • Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation\n, • Advanced SQL development including query development and optimisation, stored procedures, and performance tuning\n, • Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation\n, • Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development\n, • Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support\n, • Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls\n, • Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards\n, • Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions\n, • Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable\n, • Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous\n, • Change management using JIRA and Confluence would be an advantage\n, • Experience using and implementing AI agents for code creation and process efficiency would be advantageous\n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • 25 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 6% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. \n For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \n We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. \n Company Description \n We’re looking for a Head of Integration, Data & GenAI Engineering to lead a critical engineering capability within Technology Services at AJ Bell. \n This role brings together leadership across three important parts of our technology landscape: integration engineering, data engineering and Generative AI engineering. Reporting to the Director of IT Strategy & Architecture, you will lead through three senior technical leaders: Senior Engineering Manager (EA), Senior Data Engineering Manager, and Software Engineering Team Lead (GenAI). You will help shape the platforms, capabilities and engineering practices that support AJ Bell’s long-term strategy. \n This is a senior leadership role for someone who combines strategic thinking with strong technical credibility and a clear delivery focus. You will be responsible for building high-performing teams, setting clear direction, and ensuring AJ Bell has secure, scalable and well-governed engineering foundations across integration, data and AI. \n What does the role involve? \n\n • Leading and developing AJ Bell’s engineering capability across enterprise integration, data engineering and GenAI, with overall responsibility for three direct reports and their teams.\n, • Setting the strategic direction for integration, data and GenAI engineering in line with AJ Bell’s technology strategy, business priorities and regulatory obligations.\n, • Providing strong leadership to senior managers and technical leads, creating clarity of purpose, clear accountability and a collaborative, high-performing culture, while supporting recruitment, succession planning, capability development and retention across the teams.\n, • Leading the development of event-driven and data streaming solutions, with a strong focus on integration architecture, API and messaging patterns, reusable engineering standards and modern delivery practices.\n, • Overseeing the development and operation of AJ Bell’s data engineering capabilities, including data ingestion, transformation, provisioning, governance, security, privacy and access to trusted data.\n, • Driving the design and adoption of GenAI engineering capabilities, including development of a core platform and integration of GenAI solutions into products, services and internal processes where they create clear business value, with appropriate guardrails around security, risk and responsible use.\n, • Ensuring engineering solutions are secure, scalable, resilient and supportable, with appropriate governance, standards, observability and controls built in from the outset.\n, • Working closely with product-aligned engineering teams, infrastructure, information security, architecture and business stakeholders to deliver joined-up solutions, support data-driven decision-making and create long-term value.\n\n What skills and experience you’ll bring \n\n • Strong leadership experience in senior engineering roles, with a track record of leading technical teams across multiple specialist disciplines.\n, • Broad technical credibility across software engineering, integration architecture, event-driven systems, data engineering and modern platform architecture.\n, • Experience leading engineering teams responsible for APIs, backend services, event-driven integration, data platforms and AI-enabled products and services within a complex enterprise environment.\n, • Strong understanding of modern data engineering practices, including data pipelines, ETL/ELT, data modelling, data governance, security, privacy and access management.\n, • Experience working with data platforms and technologies such as Snowflake, SQL-based data environments and a range of operational data sources.\n, • Good understanding of Generative AI and LLM-related engineering patterns, with the ability to lead teams in applying these capabilities pragmatically, securely and responsibly in an enterprise setting.\n, • Strong strategic thinking and planning skills, with the ability to translate business goals into clear engineering roadmaps and delivery priorities.\n, • A strong delivery mindset, with experience balancing long-term platform improvement with short-term business outcomes.\n, • Excellent stakeholder management and communication skills, including the ability to work effectively with senior leadership, technical teams and non-technical stakeholders, and to translate complex technical concepts into clear business direction.\n, • Strong people leadership skills, including coaching senior leaders, developing talent, managing performance and building engaged, high-performing teams.\n, • A collaborative, pragmatic and outcome-focused approach, with the confidence to challenge, influence and lead through change in a regulated environment with a strong focus on customer outcomes.\n, • Experience of working in a regulated environment, ideally within financial services, with a clear understanding of risk, control and customer outcomes.\n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • 28 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 8% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. \n Job Description \n We are now recruiting for a customer relations coordinator to join our customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately. \n Key responsibilities: \n\n • Handling all complaints accurately, subject to FCA Dispute Resolution: Complaints Sourcebook requirements.\n, • Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's.\n, • Undertaking investigative work in order to produce a formal response to each complaint.\n, • Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they are detailed and clear.\n, • Ensuring that full, detailed records are maintained in relation to the complaint investigation and sign off on response and any compensation.\n, • Ensuring that payment arrangements in relation to any compensation or ex gratia payment are followed up and that payment is made.\n, • Maintaining the information on the Complaints Management System\n, • Liaising with other departments in the company regarding feedback and improvements from complaints.\n, • Assisting the Customer Relations Manager in any other areas as required.\n\n Competence, knowledge and skills: \n\n • Previous experience in an informal and/or formal complaints based role.\n, • Significant experience of working in a financial services administration role.\n, • Exceptional customer focus and passion for achieving the right outcomes for our customers.\n, • Excellent letter writing skills.\n, • Exceptional inter personal skills in dealing with customers, advisers and internal departments.\n, • Meticulous attention to detail in ensuring records of all complaints are detailed and the audit trail is maintained at all times.\n, • Knowledge of FCA requirements for complaints handling.\n, • Strong knowledge of the financial services industry.\n, • Knowledge of pension administration, ISAs is desirable but not essential.\n, • A background in dealing would be of strong benefit, but is not essential.\n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • Starting salary £28,840 (depending on experience)\n, • 25 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 6% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. \n For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \n We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. \n Additional Information \n For internal applications the closing date will be 04 September.

hackajob is collaborating with Vitality to connect them with exceptional professionals for this role. \n Team- Customer Service Division, Member Care \n Working Pattern- We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. \n We are flexible with a variance of hours available so just ask when we talk to you. \n Salary / Bonus- We offer a starting salary of £30,137. We also have a performance-based bonus where you can realistically earn up to an additional £300 a month! \n Holiday Allowance- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year \n What will you do as a Customer Service Adviser in Member Care? \n We celebrate our people and encourage everyone to be themselves. We are looking for positive and self-motivated people to deliver a world class service to our members. You’ll be taking inbound calls from customers going through an emotional time in their lives. \n The ideal candidate will live and breathe our Customer Charter. They will need to show empathy and be resilient when supporting our members through their health concerns. They will take ownership of queries and be proactive when looking for solutions. They will bring the best version of themselves to work every day and they’ll have the drive to work hard even on the toughest days. \n Through our 12-week induction programme you will be learning our product, the Vitality values and how to service our members through our Customer Charter. You will do this all in a supportive environment to encourage you to thrive. \n The member will be claiming on their insurance and looking for the best possible advice, provided from you. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. \n\n • Predominantly supporting our members via the telephone with their health concerns, treatment requests and billing queries\n, • At times there will be emotionally challenging conversations which require empathy, patience and understanding\n, • You’ll also need to have good computer literacy skills and strong written communication skills as you will be using multi systems and channels to support our members\n, • Ability to personalise conversations, build rapport and support vulnerable members through their preferred communication method\n, • Ability to take ownership of resolving escalations and complaints when member’s expectations haven’t been met\n, • We move quickly to improve our member’s experience with Vitality, so embracing change and learning new skills is fundamental \n, • There will be performance based KPIs to achieve which determine bonus earnings\n\n If you think this, is you and you’re passionate about delivering exceptional service, you’re switched on, ready for a challenge and willing to work hard, we’d love to hear from you. \n What do you need to thrive? \n\n • A passion for customer service\n, • A natural carer with the ability to actively listen and question around our customers’ needs, finding solutions for our customers in a timely manner\n, • Good computer literacy skills and be able to confidently navigate your way around a laptop or desk top with multiple systems\n, • Self-motivation and the drive to work hard even on challenging days\n, • The ability to embrace change positively.\n, • Ownership of tasks including resolution of any issues that might arise\n, • Experience of working in a Customer Services role is desirable but if you have the natural traits, we need then we can help you develop that experience through training and coaching\n\n So, what’s in it for you? \n\n • Bonus Schemes – A bonus that regularly rewards you for your performance\n, • A pension of up to 12%– We will match your contributions up to 6% of your salary\n, • Our award-winning Vitality health insurance – With its own set of rewards and benefits\n, • Life Assurance – Four times annual salary\n\n These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! \n \n If you are successful in your application and join us at Vitality, this is our promise to you, we will: \n\n • Help you to be the healthiest you’ve ever been\n, • Create an environment that embraces you as you are and enables you to be your best self\n, • Give you flexibility on how, where and when you work\n, • Help you advance your career by playing you to your strengths\n, • Give you a voice to help our business grow and make Vitality a great place to be\n, • Give you the space to try, fail and learn\n, • Provide a healthy balance of challenge and support\n, • Recognise and reward you with a competitive salary and amazing benefits\n, • Be there for you when you need us\n, • Provide opportunities for you to be a force for good in society\n\n We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. \n Job Description \n The Senior Infrastructure Engineer is responsible for designing, delivering, supporting and maintaining secure, resilient and supportable infrastructure solutions across AJ Bell’s technology estate. \n The role acts as a senior technical contributor within the Infrastructure team. It owns technical design and delivery for medium-sized infrastructure changes and projects, understands dependencies between systems and workstreams, guides Infrastructure Engineers, and ensures work is delivered in line with agreed standards, controls and security expectations. \n The Senior Infrastructure Engineer is expected to be highly technically skilled and experienced across multiple infrastructure technologies. The role balances hands-on delivery with planning, technical leadership, stakeholder communication, operational support, documentation, risk awareness and security-focused best practice. \n The role supports the reliability, security, scalability and maintainability of AJ Bell’s infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. \n Competence and Knowledge \n Competence \n\n • Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment.\n, • Experience designing, delivering and supporting production infrastructure services.\n, • Ability to own technical design and delivery for medium-sized infrastructure changes or projects. \n, • Strong understanding of dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. \n, • Ability to troubleshoot complex technical issues and support timely incident and problem resolution. \n, • Experience producing technical documentation, implementation plans, support handover material and standards documentation. \n, • Experience working within change control, operational governance and service management processes. \n, • Strong communication skills, including the ability to explain technical risks, decisions and trade-offs clearly. \n, • Ability to coach, guide and support less experienced engineers. \n, • Ability to manage competing priorities and deliver work to agreed timescales. \n, • Strong understanding of security, resilience, monitoring, capacity and maintainability considerations. \n, • Experience working with suppliers and third-party support providers where required.\n\n Knowledge \n\n • VMware technologies including Dell VxRail hyperconverged infrastructure, Aria Suite, NSX, HCX, vSAN, VCF and VMC.\n, • Load balancing technologies such as VMware AVI, NSX or equivalent.\n, • Fortinet SD-WAN and firewall technologies, FortiManager, FortiAnalyzer and FortiClient VPN or equivalent.\n, • Microsoft Windows Server and Red Hat Enterprise Linux server configuration and management.\n, • Monitoring and observability tooling such as SolarWinds, Opsgenie, Grafana, Prometheus or equivalent.\n, • Storage, backup and disaster recovery technologies, including SAN/NAS, replication, snapshotting and recovery testing concepts.\n, • Identity and access technologies such as Active Directory, ADFS, SSO and MFA.\n, • Cisco networking technologies, Cisco ISE and Catalyst Centre or equivalent demonstrable networking experience.\n, • Infrastructure performance and capacity monitoring, planning and remediation.\n, • AWS, Azure, Kubernetes, container platform concepts and cloud-based infrastructure patterns desirable.\n, • Infrastructure as Code, automation, scripting and CI/CD practices desirable with experience of Terraform preferred\n, • Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable.\n, • ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial.\n\n Personal and other skills \n\n • Able to manage complexity and ambiguity, seeking the information and perspectives required to make effective decisions.\n, • Demonstrates good judgement, ownership and self-awareness when balancing business need, risk, security and operational impact. \n, • Focuses on customers by protecting service reliability, supporting agreed service levels and improving customer experience. \n, • Understands the link between Infrastructure, wider Technology Services teams and business outcomes. \n, • Engages others effectively through clear communication, constructive challenge, useful feedback and knowledge sharing. \n, • Makes good decisions by considering evidence, technical options, wider consequences and long-term maintainability. \n, • Works as part of a team to drive improvements, reduce operational risk and support long-term changes\n, • Builds and maintains strong working relationships across the Technology Services department and wider business. \n\n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. \n What we offer \n\n • Competitive starting salary\n, • 26 days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 7% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n\n Life at AJ Bell \n\n • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n\n Our ways of working \n At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. \n Inclusion & diversity \n We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. \n We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. \n Agency information \n This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates

We're committed to delivering high quality investment solutions that help customers achieve better financial outcomes. As our product range continues to evolve, we're looking for an experienced Product Manager to play a key role in shaping, governing and developing our authorised fund range and Managed Portfolio Service (MPS). This is an exciting opportunity to join a collaborative, high performing investment business where you'll play a key role in ensuring our products continue to deliver value to investors, remain competitive within the market and meet the highest standards of governance. What you'll be doing: As Product Manager, you'll support the ongoing development and governance of our investment products throughout their lifecycle, working closely with colleagues across Investment Management, Compliance, Risk, Distribution and Operations. Your responsibilities will include: Leading the approval process for new funds, share classes and Managed Portfolio Service launches. Designing and reviewing investment products, including investment objectives, policies and risk profiles. Owning the Fair Value Assessment process in line with Consumer Duty. Monitoring customer outcomes and maintaining Consumer Duty management information and key performance indicators. Supporting the distribution of investment products, including the production and maintenance of product documentation. Building strong relationships with stakeholders across Investment Management, Compliance, Risk, Legal, Operations and Distribution. Preparing reports and presenting updates to governance committees. Monitoring competitor activity and market developments to identify opportunities to strengthen the AJ Bell Investments proposition. Supporting strategic projects that enhance and develop our investment product offering. About you You'll have significant experience working within investment product management or product development and be passionate about delivering well governed, customer focused investment solutions. You'll bring: A Level 4 investment qualification such as the Investment Management Certificate (IMC), CISI Diploma or equivalent. More than five years' experience in investment product management or product development within financial services. A strong understanding of the FCA regulatory environment and practical experience applying Consumer Duty, including Fair Value Assessments and customer outcomes monitoring. Knowledge of Managed Portfolio Services (MPS) and the UK investment market. Excellent stakeholder management skills with the ability to work collaboratively across multiple business functions. Experience operating within a first line risk environment, identifying and managing risks within your area of responsibility. Excellent written communication skills, with experience preparing governance papers, reports or regulatory documentation. It would also be advantageous if you have: Experience working with UK investment platforms. Exposure to passive investing, responsible investing or retirement-focused investment solutions. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 27 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes * Employee Assistance Programme Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role can be based in London or Manchester. For new starters, there is an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential

Trainee AI Engineer – No Experience Needed \n Future-proof your career in Artificial Intelligence – starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n \n How It Works \n Step 1 – AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 – Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 – Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 – Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 – Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 – Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 – AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 – AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 – Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 – AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 – Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 – Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 – AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 – Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 – AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee – get a job or your money back \n · Starting salary of £28,000–£45,000 \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London \n \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. \n

Our client, a leader in the technology sector, is seeking a Salesforce Developer to join their dynamic team. This permanent role is based on a hybrid working pattern with 2 days per week in Bournemouth, London, or Stockport. Key Responsibilities:\n\n • Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs to support seamless customer and adviser journeys\n, • Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support\n, • Lead the technical design of scalable and secure Salesforce solutions across Financial Services Cloud, Service Cloud, Data 360, and Agentforce\n, • Investigate and resolve complex production issues, providing root cause analysis and implementing long-term improvements\n, • Collaborate with Product Managers, Architects, and business stakeholders to translate requirements into effective technical solutions\n, • Drive engineering best practices, ensuring solutions meet quality, security, governance, and compliance standards\n, • Contribute to architectural discussions and technology decisions, helping shape the future direction of the Salesforce platform\n, • Support and improve DevOps processes, including source-driven development, automated deployments and CI/CD practices\n, • Mentor and coach Software Engineers, sharing technical expertise and promoting continuous learning across the engineering community\n, • Evaluate new Salesforce capabilities, AI innovations, and platform enhancements, recommending opportunities to improve efficiency, customer experience, and business outcomes\nJob Requirements:\n\n, • Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows, and integrations\n, • Expertise delivering solutions across Financial Services Cloud, Service Cloud, Data 360, and Agentforce\n, • A passion for creating high-quality, scalable, and customer-focused software solutions\n, • Excellent problem-solving skills with the ability to diagnose and resolve complex technical challenges\n, • Strong understanding of Salesforce architecture, security, governance, and best practice design principles\n, • Experience working within Agile engineering teams and modern DevOps environments\n, • Knowledge of CI/CD practices and tools such as SFDX, Git, and automated deployment pipelines\n, • Confidence engaging with stakeholders and translating business requirements into technical solutions\n, • A collaborative approach, with a willingness to mentor and support other engineers\n, • Curiosity about emerging technologies, including AI, and a desire to continuously learn and innovate\nBenefits:\n\n, • Bonus schemes that reward you for your performance\n, • A pension scheme of up to 12%, matching contributions up to 6% of your salary\n, • Access to award-winning health insurance with its unique set of rewards and benefits\n, • Life assurance, offering four times your annual salary\n\n If you are a proficient Salesforce Developer looking for an opportunity to make a significant impact within an innovative technology environment, we would love to hear from you. Apply now to join our client's talented team and take your career to the next level.

Applicants must hold Level 4 Diploma in UK Financial Advice \n \n If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you! \n \n This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. \n \n As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on an Employed basis with one of our Strategic Partner firms. \n \n The Benefits: \n\n • All leads are professionally introduced through a robust lead generation process\n, • Attractive remuneration terms\n, • Full paraplanning and admin support\n, • Market focused training provided\n, • Business and personal development\n, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income\n, • National coverage.\n, • Many great opportunities for Advisers to really maximise their earning potential.\n\n \n The Role: \n\n • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals\n, • Prepare sound financial plans to ensure clients meet their targets\n, • Advise clients on current financial issues and make recommendations\n, • Generate new business and build introducer relationships\n, • Customise financial plans according to clients’ changing needs\n, • Build strong relationships to retain existing clients\n, • Maintain and update knowledge of regulations, practices, and financial products\n\n \n \n About You: \n\n • Proven experience as a financial planner\n, • Ability to analyse financial information and comply with regulations\n, • Proficiency in MS Office and CRM systems\n, • Attention to detail and strong math skills\n, • Strong ethics, with a customer-oriented attitude\n, • Outstanding communication skills, with the ability to foster long-term relationships\n, • Diploma in Financial Services\n\n \n \n Qualifications: \n \n\n • Diploma in Financial Advice\n, • Industry Sales experience\n, • Strong understanding of investment and pension business\n, • Excellent interpersonal skills goals.\n, • Ambition and Hunger\n\n

Organization: Elizabeth School of London \n Position: Student Success Tutor \n Salary: £28,000 Per Annum \n Employment Type: Full Time \n Working Hours: Monday to Friday, 9AM - 5PM. \n Location: On-Site, Elizabeth School of London, Manchester, UK \n \n About the Elizabeth School of London \n The Elizabeth School of London (ESL) is a higher education provider committed to delivering high-quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. \n \n With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. \n \n As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. \n \n Purpose of the Role \n The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. \n \n Main duties and responsibilities \n The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. \n \n Essential: \n\n • Provide guidance to students regarding the support available to them when required.\n, • Engage in the interests and enthusiasm of students, inspiring them to learn.\n, • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community.\n, • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement.\n, • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes.\n, • Monitor student progress, providing support, including advice on study skills, as required.\n, • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate.\n, • Recognise mitigating circumstances, deferral processes, and other academic\n, • regulations to ensure students receive precise support and suggestions based on their situation and needs.\n, • Provide essential academic support to students, both inside and outside the classroom.\n, • Help students to find appropriate learning resources.\n, • Recognise and report academic and IT-related matters that might benefit from a preventive resolution.\n, • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk.\n, • Ensure the students are engaged and continuing their studies by overcoming any barriers.\n, • Work closely with the registry support and student support team to develop a multidimensional support system for the students.\n, • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable.\n, • Take responsibility for administrative duties such as personal tutoring, examinations and assessments.\n, • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation.\n, • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL.\n, • To support all learners to ensure retention, attainment, achievement and progression targets.\n, • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required.\n, • Dealing with student misconduct or academic neglect in liaison with the exam department.\n, • To abide by ESL policies and procedures.\n, • To undertake training including qualifications appropriate to the tutor role\n, • Analysing the progress of the submissions, late submissions and resubmissions\n, • Participating proactively in training and development, including qualification development required in the job role.\n, • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups\n, • Maintaining appropriate relationships and professional boundaries with students and SSTs\n, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs.\n, • Ability to work on own initiative.\n, • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty.\n, • Contributing to the provision of a welcoming and supportive environment for students\n, • Contributing to the team and respecting other members of the team as individuals\n, • Working effectively in a student-focused environment.\n, • Responding to all enquiries when needed via email/over the phone, or face-to-face.\n, • Providing the students with all the learning support when needed.\n, • Helping students to find learning-appropriate resources.\n, • Ensure the students are engaging and working with the academic team to fulfil their responsibilities.\n\n \n Desirable: \n\n • Arrange to provide contact details to the student during registration.\n, • Actively participate in face-to-face or online induction activities.\n, • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines.\n, • Arrange to meet or have contact with their tutee at least once per semester.\n, • Be familiar with the services available within and outside ESL (e.g., Student Support, Library).\n, • Direct students to appropriate academic colleagues when additional program support is needed.\n, • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory.\n, • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk).\n, • Direct the student to appropriate support for the development of study skills.\n, • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress.\n, • Act as an advocate for the student where appropriate and contribute to requests for references.\n, • Comply with the School's Equality and Diversity policy when undertaking all activities.\n, • Undertake appropriate professional development to benefit their role.\n\n \n Skills and Qualifications \n\n • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role.\n, • A clear idea about how the academic team works at HEI.\n, • Good understanding of current practice and developments in own discipline.\n, • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice.\n, • Able to work as part of a team and independently as required.\n, • Able to coordinate and prioritise a range of activities effectively.\n, • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students.\n, • Experience in tutoring and/or providing support for the academic experience of students.\n, • Ability to work under pressure and to deadlines.\n, • Collegiate approach to work.\n, • Ability to work effectively and courteously in a team of academic staff.\n, • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required.\n\n \n Benefits \n\n • Annual leave (7.2 weeks)\n, • Workplace pension scheme.\n, • Company Sick Pay.\n, • Statutory maternity and paternity pay.\n, • Employee Assistance Programme (HA Wisdom Wellbeing)\n, • Virtual GP access (Livi)\n, • 'Speak Up Service' - confidential support service to report any workplace concerns\n, • Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)\n, • Specialist menopause support, including online CBT (Wisdom)\n, • Financial, legal and medical advice services provided (Wisdom)\n, • Life & Leadership coaching (Wisdom)\n, • Financial coaching (MUNNY)\n, • Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)\n, • Career development and training opportunities.\n, • Training and self-development opportunities.\n

\n Head of Integration, Data & GenAI Engineering\n We’re looking for a Head of Integration, Data & GenAI Engineering to lead a critical engineering capability within Technology Services at AJ Bell. \n This role brings together leadership across three important parts of our technology landscape: integration engineering, data engineering and Generative AI engineering. Reporting to the Director of IT Strategy & Architecture, you will lead through three senior technical leaders: Senior Engineering Manager (EA), Senior Data Engineering Manager, and Software Engineering Team Lead (GenAI). You will help shape the platforms, capabilities and engineering practices that support AJ Bell’s long-term strategy. \n This is a senior leadership role for someone who combines strategic thinking with strong technical credibility and a clear delivery focus. You will be responsible for building high-performing teams, setting clear direction, and ensuring AJ Bell has secure, scalable and well-governed engineering foundations across integration, data and AI. \n What does the role involve? \n \n • Leading and developing AJ Bell’s engineering capability across enterprise integration, data engineering and GenAI, with overall responsibility for three direct reports and their teams.\n, • Setting the strategic direction for integration, data and GenAI engineering in line with AJ Bell’s technology strategy, business priorities and regulatory obligations.\n, • Providing strong leadership to senior managers and technical leads, creating clarity of purpose, clear accountability and a collaborative, high-performing culture, while supporting recruitment, succession planning, capability development and retention across the teams.\n, • Leading the development of event-driven and data streaming solutions, with a strong focus on integration architecture, API and messaging patterns, reusable engineering standards and modern delivery practices.\n, • Overseeing the development and operation of AJ Bell’s data engineering capabilities, including data ingestion, transformation, provisioning, governance, security, privacy and access to trusted data.\n, • Driving the design and adoption of GenAI engineering capabilities, including development of a core platform and integration of GenAI solutions into products, services and internal processes where they create clear business value, with appropriate guardrails around security, risk and responsible use.\n, • Ensuring engineering solutions are secure, scalable, resilient and supportable, with appropriate governance, standards, observability and controls built in from the outset.\n, • Working closely with product-aligned engineering teams, infrastructure, information security, architecture and business stakeholders to deliver joined-up solutions, support data-driven decision-making and create long-term value.\n \n What skills and experience you’ll bring \n \n • Strong leadership experience in senior engineering roles, with a track record of leading technical teams across multiple specialist disciplines.\n, • Broad technical credibility across software engineering, integration architecture, event-driven systems, data engineering and modern platform architecture.\n, • Experience leading engineering teams responsible for APIs, backend services, event-driven integration, data platforms and AI-enabled products and services within a complex enterprise environment.\n, • Strong understanding of modern data engineering practices, including data pipelines, ETL/ELT, data modelling, data governance, security, privacy and access management.\n, • Experience working with data platforms and technologies such as Snowflake, SQL-based data environments and a range of operational data sources.\n, • Good understanding of Generative AI and LLM-related engineering patterns, with the ability to lead teams in applying these capabilities pragmatically, securely and responsibly in an enterprise setting.\n, • Strong strategic thinking and planning skills, with the ability to translate business goals into clear engineering roadmaps and delivery priorities.\n, • A strong delivery mindset, with experience balancing long-term platform improvement with short-term business outcomes.\n, • Excellent stakeholder management and communication skills, including the ability to work effectively with senior leadership, technical teams and non-technical stakeholders, and to translate complex technical concepts into clear business direction.\n, • Strong people leadership skills, including coaching senior leaders, developing talent, managing performance and building engaged, high-performing teams.\n, • A collaborative, pragmatic and outcome-focused approach, with the confidence to challenge, influence and lead through change in a regulated environment with a strong focus on customer outcomes.\n, • Experience of working in a regulated environment, ideally within financial services, with a clear understanding of risk, control and customer outcomes.\n \n About AJ Bell \n At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. \n We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. \n Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. \n We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer\n \n • 28days holiday, increasing with service + buy/sell scheme + bank holidays\n, • 8% Pension with matched contributions\n, • Discretionary bonus scheme\n, • Share schemes (including free shares and BAYE)\n, • Health Cash Plan and discounted private healthcare\n, • Free onsite gym\n, • Enhanced family leave (subject to qualifying criteria)\n, • Travel and bike loan schemes\n, • Employee Assistance Programme\n Life at AJ Bell\n \n, • Regular social events including summer and Christmas parties\n, • Learning and development opportunities tailored to you\n, • Casual dress code\n, • Friendly, supportive team environment\n Our ways of working\n We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity\n We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. \n #J-18808-Ljbffr

Community Support Adviser (South Asian Communities)21 hours per week | Wednesday to Friday between 9am and 5pm | £15,234.60 - £16,470 per annumThis is more than a job. It's an opportunity to help people feel understood, supported and connected.At Alzheimer's Society, we believe nobody should face dementia alone.Every day, we support people living with dementia, their families and carers to access information, practical support and local connections that help them live well.We're looking for a compassionate and proactive Community Support Adviser to join Team Sahara, supporting South Asian communities across Greater Manchester.Team Sahara is a dedicated service supporting South Asian communities affected by dementia across Greater Manchester. We work alongside people living with dementia, families, carers, community groups, faith organisations and local partners to help people access the support, information and connections they need to live well with dementia.You don't need experience in dementia, healthcare or social care to apply. We're looking for people who can bring transferable skills and a genuine passion for supporting others.You may have gained these skills through customer service, retail, education, housing, hospitality, community work, charities, faith organisations or other people focused roles. You may also have personal experience of supporting or caring for someone affected by dementia.If you can build relationships, listen with empathy, communicate confidently, solve problems and help people feel understood and supported, you may already have the skills we're looking for.Whatever your background, what matters most is your ability to connect with people, build trust and make a positive difference.Is this role for you?This role could be a great fit if you enjoy meeting people, building relationships and spending time out in your community.You'll spend most of your working week out and about across Greater Manchester, supporting people affected by dementia, attending community events, working alongside local organisations and helping people access the support they need.You'll regularly travel between different locations across Greater Manchester, manage your own diary and build relationships with a wide range of people. This role involves being out in communities throughout the week, so you'll need to be comfortable travelling independently and working across different locations as part of your normal working pattern.While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.If you enjoy variety, independence and working with people, you'll thrive in this role.What could a typical week look like?No two days are the same, but you might find yourself: Visiting a family affected by dementia and helping them understand the support available to them.Delivering an information session at a community centre, faith venue or local organisation.Meeting community leaders and partner organisations to build local connections and increase awareness of dementia.Supporting a Memory Café, creating a welcoming space where people can connect, share experiences and feel less alone.Helping someone access services, support and activities within their local community.Attending community events and raising awareness of dementia across Greater Manchester.Building trusted relationships with people affected by dementia, their families and carers.Connecting people with support that helps them stay independent, informed and connected.About youWe are looking for someone who enjoys working with people and is passionate about making a difference.You'll be someone who: Enjoys meeting people and building relationships.Communicates confidently and compassionately with people from different backgrounds.Can work independently and organise their own workload.Enjoys variety and feels comfortable working across different locations and communities.Is confident engaging with community groups, partner organisations and local services.Wants to support people, families and carers affected by dementia.To support the communities we work with, you'll need to be fluent in English and at least one South Asian language, such as Urdu, Punjabi, Hindi, Bangla or Gujarati.Because this role involves supporting people and communities across Greater Manchester, you'll need to be comfortable travelling regularly throughout the area and working in different locations during the week. Knowledge of Greater Manchester communities, venues and local networks would be beneficial.Experience of dementia isn't essential. We'll provide training and support. What matters most is your ability to build meaningful relationships, support others and work confidently within local communities.Why join us?Every conversation matters.Every connection matters.The support you provide could help someone understand a diagnosis, feel less isolated, access vital support or stay connected to their community.In return, you'll join a welcoming and supportive team, receive ongoing learning and development, and have the opportunity to make a genuine difference to people affected by dementia across Greater Manchester every day.If you're passionate about people, communities and making a difference, we'd love to hear from you.Please note within Alzheimer's Society, this role is known as a Dementia Adviser.About Alzheimer's SocietyDementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we're working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.Our commitment to Equity, Diversity, Inclusion & BelongingWe need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.Our hiring processDuring your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.Giving back to youOur employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.TPBN1_UKTJ

We are looking for a Senior UX Researcher at AJ Bell to help shape the future of our D2C (Direct-to-consumer) experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience.Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across our D2C proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making.Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through your expertise and judgement. You will also collaborate with other insight and research specialists across AJ Bell, helping ensure that different perspectives on customer behaviour, needs, and opportunities inform better decisions across the business.This role combines hands-on research delivery with the opportunity to influence thinking, improve understanding of customer needs, and contribute to the continued maturity of UX Research at AJ Bell.Key responsibilitiesLead end-to-end UX research across complex or higher-risk problem spaces within our D2C proposition.Translate product, customer, and business challenges into clear and effective research approaches.Design and deliver qualitative and mixed-method research using the most appropriate methods for the context and research objectives.Work closely with Product Managers, UX Designers, and other stakeholders to ensure customer insight meaningfully informs decisions.Support colleagues in planning and conducting research where additional expertise or guidance is beneficial.Communicate research findings clearly and credibly, articulating evidence, implications, risks, opportunities, and trade-offs.Contribute research outputs to our research repository and help build a transparent, reusable understanding of customer needs and behaviours over time.Promote high standards of research quality, ethics, and customer-centred thinking through day-to-day practice and collaboration.About youSignificant experience planning and delivering UX research end-to-end within product, service, or digital environments.Strong qualitative research skills, with a proven ability to tackle complex or ambiguous research challenges.Experience selecting and applying appropriate research methods based on the needs of the problem rather than a preferred methodology.Excellent synthesis and storytelling skills, with the ability to translate evidence into clear and actionable insight.Confident working with stakeholders and influencing decisions through customer understanding and evidence.Strong judgement when operating in uncertain, complex, or higher-risk research contexts.Experience working within regulated, complex, or customer-facing industries would be beneficial but is not essential.Familiarity with modern research tools and platforms, including remote research and usability testing solutions.About AJ BellAt AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture.What we offer26 days holiday, increasing with service + buy/sell scheme + bank holidays7% Pension with matched contributionsDiscretionary bonus schemeShare schemes (including free shares and BAYE)Health Cash Plan and discounted private healthcareFree onsite gymEnhanced family leave (subject to qualifying criteria)Travel and bike loan schemesEmployee Assistance ProgrammeLife at AJ BellRegular social events including summer and Christmas partiesLearning and development opportunities tailored to youCasual dress codeFriendly, supportive team environmentOur ways of workingWe offer hybrid working, with a minimum of 50% of your working time per month spent in the office.For new starters, theres an initial period of full-time office working to help you settle in and build relationships.Inclusion & diversityWere committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.TPBN1_UKTJ

We are now recruiting an Asset Servicing Team Leader to lead the Corporate Actions Processing team. The team is well established and continues to develop as a high performing function, delivering strong customer outcomes through robust control, increasing automation and a focus on developing its people. We are seeking a Team Leader to continue that progression and support the next phase of the departments growth. The Team Leader is responsible for leading, coaching and developing the team to deliver accurate, timely and regulatory compliant processing of all corporate action events. The role is to ensure that service levels are consistently achieved, operational risk is effectively managed, and a robust control environment is maintained and evidenced. Your key responsibilities: Take ownership of the accurate and timely processing of all mandatory, voluntary and mandatory-with-options events, ensuring entitlements are calculated correctly, elections are instructed within market deadline, and customers are notified and paid correctly. Act as the final technical referral point for the team, providing oversight and sign off on complex events, high value elections, and events where market practice or terms are unclear. Lead, coach and develop a high performing team in a regulated, high risk, deadline driven environment, clearly communicating company, departmental and operational goals and leading by example on standards and values. Continuously assess, maintain and improve the capability, competence and technical proficiency of the team through one-to-ones, performance reviews, the skill matrix, KPIs and structured development plans. Own and develop training for new and existing team members, and assist with recruitment and onboarding into the team. Plan and allocate resource to meet daily custodian and international market cut-offs, using cross-training and succession planning to remove single points of failure. Manage intraday queues and workload allocation, prioritising time critical events and moving capacity as deadlines demand. Ensure timely handling of internal and external queries, including secure messages, telephone calls, emails, escalations and complaint investigations, with a focus on customer-centred resolution. Maintain the first line of risk defence, ensuring risk events, near misses and process weaknesses are identified and logged promptly, root causes established, and corrective actions completed to deadline. Maintain the first line of compliance defence, ensuring adherence to processes designed to meet FCA and internal standards, with specific focus on CASS, Consumer Duty, and tax reporting obligations on corporate action events. Ensure the team's controls are performed as designed and evidenced appropriately, applying effective independent challenge when reviewing and authorising the team's work, and maintaining accurate and current procedure documentation. Produce, interpret and present MI on volumes, complexity, SLA/OPI performance, errors and ageing items, using data to inform decisions and drive improvement rather than to restate activity. Keep the Asset Servicing Manager fully informed of team performance, risk exposure, resourcing challenges and the team's readiness to respond to operational, regulatory or market driven change. Build and maintain relationships across AJ Bell and with custodians, depositaries, registrars and agents, to support delivery for the department. Act as part of the Asset Servicing leadership group, shaping and implementing short and long term continuous improvement, including opportunities to reduce manual workflow through automation and system enhancement. Support system testing and process change, ensuring procedures and documentation remain aligned with regulatory and audit expectations. Deputise for the Asset Servicing Manager as required. Competence, knowledge and skills: Demonstrable experience in financial services within an asset servicing, corporate actions or custody operations role, in a regulated, high risk, deadline driven environment typically four or more years. Proven leadership capability, with experience of developing high performing teams and individuals in a high risk operational environment, and of improving performance through coaching, feedback, KPIs, quality frameworks and structured development. Detailed understanding of corporate action event types, market infrastructure, settlement processes and taxation, including entitlement calculation, election management, key event dates and the consequences of missed or inaccurate processing. Working knowledge of UK and international market practice, including CREST, and the impact of custody chains Strong understanding of FCA regulatory requirements as they apply to asset servicing, including CASS, Consumer Duty and tax reporting obligations. Experience of operating and evidencing controls, with a proven ability to identify root causes, implement corrective action and embed improvement in processes, systems and controls. Strong ability to manage operational risk, departmental processes and resources effectively. Ability to work across multiple systems to perform complex corporate action processing; experience of non-Microsoft and employer bespoke systems desirable. High level of attention to detail, with evidenced experience of identifying and correcting errors in a process or procedure. Confident analysing and interpreting operational and MI data, with strong Excel skills; experience of Power BI or equivalent reporting tools desirable. Sound judgement, with the ability to investigate discrepancies, decide when to act and when to escalate, and to organise and prioritise workloads calmly across time critical deadlines. Excellent written and verbal communication, able to convey complex information clearly to technical and non-technical audiences, including senior stakeholders. Strong influencing skills, comfortable working with internal and external stakeholders at various levels, and able to work both independently and as part of the wider Asset Servicing leadership team. Relevant professional qualification (for example CISI Investment Operations Certificate), or willingness to work towards one, is desirable. For internal applications, the closing date for this role will be 18 August 2026. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Starting salary of £35,000 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, theres an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity Were committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. TPBN1_UKTJ

Collaborating with other teams, you will advocate for customers, ensure accurate service delivery, and provide personalised solutions while maintaining a high standard of customer care. Jobtailor in the United Kingdom is seeking a proactive customer service adviser to handle a high volume of calls a

High-quality inbound enquiries | No cold calling | Clear career progression | Strong benefits package If you enjoy building relationships and having meaningful conversations, this Account Manager opportunity offers the chance to join a growing financial services business where you'll work exclusively with warm, inbound enquiries. No cold calling and no high-pressure sales environment. Instead, you'll speak with people who have actively requested advice and are looking to take the next step. This is an opportunity to build a long-term career in financial services while working with engaged prospective clients. You'll receive structured training, ongoing support, and clear progression pathways within a business that has a strong track record of promoting from within. Package & Benefits • Salary £40,000 per annum. • OTE £60,0000-£65,000+ per annum. • Private healthcare. • Profit share scheme. • 8% employer pension contribution. • Death in service cover. • Professional qualification support and structured career development. About the Company This growing financial services business was established to make financial advice more accessible and easier to understand. Significant investment in marketing and client acquisition generates a consistent flow of inbound enquiries, allowing the team to focus on building relationships and delivering a positive client experience from the first interaction. Key Responsibilities • Speak with warm, inbound leads who have requested to discuss their financial planning needs with an adviser. • Build rapport, understand client circumstances, and qualify opportunities before arranging adviser appointments. • Manage client interactions, CRM records, and lead pipelines to ensure an excellent customer journey. • Work closely with advisers and support teams to maximise conversion rates and client outcomes. About You • Experience within customer service, client relationship management, account management, financial services, insurance, property, or a similar client-facing environment. • Experience working towards targets, KPIs, or service standards within a professional setting. • Experience using CRM systems and managing client information accurately. If you're interested in learning more about this Account Manager opportunity, we'd be pleased to have a conversation, even if your CV isn't fully up to date. Contact Fintelligent for more information or text in on (phone number removed) to arrange a call. AW_FIN

Business Development Manager UP to £35,000 OTE £80,000 TOP earners earn £140,000. Hours of work: Monday - Friday + 1 Saturday every 4 weeks To sit client demos and generate new business opportunities. Responsible for achieving monthly KPIs input & output metrics and business revenue targets. FCA-regulated insurance experience. Diary management. Ensure the pipeline is managed daily to promote a dynamic, fast-paced sales journey. Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance. Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM. Be a trusted adviser to ensure a consultative and solution-led approach to product proposals. To engage and communicate professionally with decision-makers at a senior level. To build effective relationships with existing customers, by use of probing questioning, clarification, and language. To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. Maintaining and exceeding the highest standards of professionalism and customer service. To be accountable for performance at all levels Self-generate opportunity through social selling and prospect/client referrals. Achieving targets and business objectives in a fully compliant manner Key Points: Passionate about sales: Whether it's hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy! Excited to be a trailblazer: You will be the first one on the sales team, so you'll be setting the standards in a fast-paced and agile environment. Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you'll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net. A self-starter: You can work alone but also motivate and influence other teams when needed. Benefits Uncapped monthly commission. Daily, weekly and monthly incentives Profit share scheme 25 days' holiday, plus bank holidays Day off on your birthday Perkbox discounts Holidays increase after 2- and 5-years' service. Pension Plan and Life Insurance Onsite Gym INDPSAL 47920TLR The Portfolio Group are acting on behalf of our client in recruiting for this position

Business Development Manager UP to £35,000 OTE £80,000 TOP earners earn £140,000. Hours of work: Monday - Friday + 1 Saturday every 4 weeks To sit client demos and generate new business opportunities. Responsible for achieving monthly KPIs input & output metrics and business revenue targets. FCA-regulated insurance experience. Diary management. Ensure the pipeline is managed daily to promote a dynamic, fast-paced sales journey. Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance. Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM. Be a trusted adviser to ensure a consultative and solution-led approach to product proposals. To engage and communicate professionally with decision-makers at a senior level. To build effective relationships with existing customers, by use of probing questioning, clarification, and language. To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. Maintaining and exceeding the highest standards of professionalism and customer service. To be accountable for performance at all levels Self-generate opportunity through social selling and prospect/client referrals. Achieving targets and business objectives in a fully compliant manner Key Points: Passionate about sales: Whether it's hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy! Excited to be a trailblazer: You will be the first one on the sales team, so you'll be setting the standards in a fast-paced and agile environment. Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you'll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net. A self-starter: You can work alone but also motivate and influence other teams when needed. Benefits Uncapped monthly commission. Daily, weekly and monthly incentives Profit share scheme 25 days' holiday, plus bank holidays Day off on your birthday Perkbox discounts Holidays increase after 2- and 5-years' service. Pension Plan and Life Insurance Onsite Gym INDPSAL 47920TLR The Portfolio Group are acting on behalf of our client in recruiting for this position

Hybrid Mortgage Advisor / Hybrid Mortgage Broker – Manchester City Centre & Salford Quays Location: Manchester City Centre & Salford Quays Salary: Up to £35,000 Basic (including car allowance) OTE: £75,000+ Uncapped Employment Type: Employed or Self-Employed Recruiter: Cameron James Professional Recruitment Cameron James Professional Recruitment is proud to be working in partnership with one of Manchester's leading estate agency and financial services businesses to recruit an ambitious Hybrid Mortgage Advisor / Hybrid Mortgage Broker to join their successful team covering Manchester City Centre and Salford Quays. This is an outstanding opportunity for a fully qualified Mortgage Advisor or Mortgage Broker looking to maximise earnings while benefiting from an established, high-performing estate agency network that consistently generates a large volume of mortgage business. Working within one of the busiest property markets in the North West, you will have access to a constant stream of high-quality leads, allowing you to focus on advising clients rather than generating business. Initially, you will work from the office three to four days per week, enabling you to build strong relationships with estate agency teams and maximise referral opportunities. Once established, you will enjoy the flexibility of hybrid working while continuing to benefit from an excellent pipeline of appointments. As a Mortgage Advisor, you can expect to receive around 20–25 qualified mortgage appointments per month, with realistic expectations of converting 8–10 mortgage applications each month. Average mortgage case sizes are approximately £1,800, with average property values of around £220,000 and luxury apartments reaching values of £600,000. Protection business is a key part of the role, with advisers regularly achieving 70%+ protection conversion rates, significantly increasing overall earnings. The successful Mortgage Broker will provide whole-of-market mortgage and protection advice to a wide range of clients, conducting appointments face-to-face, over the telephone and via video. You will manage your own pipeline, maintain excellent customer service throughout the mortgage journey, and build lasting relationships with estate agency colleagues to ensure a continuous flow of referrals. Candidates should hold CeMAP (or equivalent) qualifications and possess Competent Adviser Status (CAS) with previous experience as a Mortgage Advisor or Mortgage Broker. Estate agency experience would be advantageous, although advisers from other whole-of-market or bank-based environments will also be considered. You should be highly motivated, commercially driven, professional in your approach, and passionate about delivering outstanding customer outcomes. For employed advisers, the package includes a basic salary of up to £35,000 (including car allowance), uncapped commission, monthly bonus opportunities, pension, death-in-service benefits and full mortgage administration support. Self-employed advisers can benefit from 70% commission on self-generated business and 45% commission on company-generated leads, together with full compliance and administrative support. This is an exceptional opportunity to join a thriving business offering genuine career progression, consistent lead generation, hybrid working, strong management support and the opportunity to achieve earnings in excess of £75,000 per annum. If you are a motivated Mortgage Advisor or Mortgage Broker looking for your next challenge in Manchester City Centre and Salford Quays, we would love to hear from you. Apply today for a confidential discussion with Cameron James Professional Recruitment

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

SVQ Social Services (Children and Young People), NC in Childhood Practice or equivalent. If not already registered with SSSC as a Support Worker of Day Care of Children Service, successful candidates will be required to start the registration process within three months of appointment to the supply

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Based in the Wirral, our stunning all-inclusive 55-bed care facility offers high-quality Nursing, Residential, Dementia & Respite care.Contracted to 24-48 hours per week.Paid DBS pension, uniform provided.As a Care Assistant, you will make a meaningful difference in our residents lives everyday.This

Shift Pattern: 3 days per week, covering Monday to Sunday, with 2 weekend shifts.Work Base: Office based with travel.Are you looking for a role where you can make a real difference every day?.We are seeking compassionate and motivated Support Workers who are committed to making a genuine difference

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Senior Health Care Assistant - days.When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.If youre an experienced Health Care Assistant looking to take your next career step

Afternoon & Evening Care Assistant Children & Adults (Community Care) Trafford.Are you passionate about making a real difference in peoples lives? Were looking for compassionate and reliable Care Assistants to join a dedicated community care team supporting both children and adults across Trafford

Clayton Hotel Manchester Airport.Clayton Hotel Manchester Airport, Manchester.Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.We are committed t

Complex Care Professionals is a growing, specialist care provider delivering high-quality, person-centred care to individuals with complex needs in their own homes and within the community.We pride ourselves on delivering compassionate, reliable care while supporting our staff to grow and develop in

Children's Healthcare Assistant.Start Spring 2026 by making a difference in your local community.Join Nurseplus as a Children's Healthcare Assistant – Make a Real Difference in Your Community Every Day.Are you passionate about making a positive impact in the lives of vulnerable people in your comm

IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Guaranteed hours available after successful probation.Routes Healthcare is a leading complex care provider - we are a care company, not an agency.We're real pe

Children's Healthcare Assistant Start Spring 2026 by making a difference in your local community.Join Nurseplus as a Children's Healthcare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable

Employee Assistance Programme, occupational health and wellbeing support services.

If you’re an experienced Service Advisor on the lookout, then apply now! Service Advisor Benefits: Excellent Bonus opportunities Career progression and development opportunities Employee Discounts Company PensionService Advisor Role: Meet and greet customers bringing their vehicles to the c

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site. As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-fo

Strong communication and customer service skills. As a Service Advisor, you will act as the key point of contact between customers and the workshop. Upselling additional work where required while maintaining excellent customer service.

You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Strong communication and customer service skills. As a Service Advisor, you will act as the key point of contact between customers and the workshop.

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through t

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Senior Care Assistant to help us achieve our goals.At Dorking Manor, our Senior Care Assistants are called Homemaker Leads.More than support workers, c

You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. Birthday Day Off after 1 years' continuous service.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Employee Assistance Programme, occupational health and wellbeing support services.

We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets. Annual leave increasing up to 30 days with length of service.

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals.At Caddington Grove, our Care Assistants are called Homemakers.More than support workers, care assistants o

Healthcare Support Worker - Live In (Complex Care).Superior Healthcare is recruiting.The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.She is very independent and values care that protects her dignity, choice, and control.This role is ideal fo