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  • FOH Assistant (Part Time)
    FOH Assistant (Part Time)
    20 hours ago
    Full-time
    Manchester

    We are looking for FOH Assistants to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our FOH Assistants don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

    No experience
    Easy apply
  • Marketing Analyst
    Marketing Analyst
    10 days ago
    £34000–£38000 yearly
    Full-time
    Stockport

    Uptown Stores Ltd is looking for a motivated and commercially focused Marketing Analyst to join our team. The successful candidate will be responsible for researching market trends, analysing customer behaviour and evaluating marketing and sales performance to support the company's business growth and commercial objectives. The role requires a strong analytical approach to identify market opportunities, understand customer needs and provide practical recommendations to management for improving marketing activities, customer engagement and overall business performance. Key Responsibilities Conduct market research to identify customer trends, purchasing behaviour, market opportunities and changes in consumer demand. Collect, analyse and interpret marketing, sales and customer data to support business and marketing decisions. Research competitors, pricing, promotions and market developments to identify opportunities for business growth. Monitor and evaluate the performance of marketing campaigns and promotional activities. Analyse customer demographics, preferences and buying patterns to support targeted marketing strategies. Prepare regular marketing reports, performance summaries and commercial recommendations for management. Evaluate the effectiveness of existing marketing strategies and recommend improvements based on research findings and performance data. Identify opportunities to improve customer acquisition, engagement, retention and overall marketing performance. Support the development and implementation of marketing campaigns across online and offline channels. Analyse website, social media and digital marketing performance using appropriate analytical tools. Work closely with management to develop data-driven marketing plans aligned with the company's commercial objectives. Monitor emerging market and consumer trends and advise management on potential opportunities and risks. Skills & Experience Degree or equivalent qualification in Marketing, Business, Market Research, Data Analytics or a related field is desirable. Previous experience in marketing analysis, market research or a similar analytical role. Strong analytical, research and problem-solving skills. Ability to analyse data and convert findings into practical business recommendations. Good understanding of marketing principles, consumer behaviour and market research techniques. Experience with digital marketing and analytical/reporting tools would be advantageous. Excellent written and verbal communication skills. Strong organisational skills with the ability to work independently and as part of a team.

    No experience
    Easy apply
  • FOH Assistant - Full Time
    FOH Assistant - Full Time
    20 hours ago
    Full-time
    Manchester

    We are looking for FOH Assistants to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our FOH Assistants are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our FOH Assistants don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

    No experience
    Easy apply
  • Catering Security Agent
    Catering Security Agent
    27 days ago
    £12.71 hourly
    Part-time
    Trafford Park, Stretford

    We are seeking a dedicated and reliable Catering Security Agent to support operational security and health & safety measures within our catering environment. This role will involve frequent physical activity, ensuring compliance with regulations, and maintaining a safe and efficient work environment. The ideal candidate will have a keen attention to detail, the ability to work independently, and a flexible, adaptable approach to duties. Part Time: (16 to 20 hrs/week) 3 to 6 days/week Job Timings: Starts 8am or 11am (3 to 4 hrs/day) Pay: £12.71 per hour Key Responsibilities Checking all the food and duty-free carts as per requirement which will involve pulling and pushing the carts Frequent sitting/standing up bending to check the food trays. Working in cold atmosphere (the workplace is in a temperature controlled at 5 degrees) Standing for long period of time and being able to record information on regulatory documents accurately Record information on regulatory documents accurately Ensure all Health & Safety responsibilities are discharged and to maintain compliance with best practice and legal requirements Carry out such other duties which may be required from time to time Maintain ongoing compliance Flexible and available according to operation needs. Required Skills and Experience The successful applicant will be able to demonstrate knowledge and use of the following essential skills: Reliable, conscientious with an eye for detail. Physically fit as job requires long hours of standing. Enthusiastic and flexible approach. Capable of working independently. Resilient with the ability to work under pressure. Flexible and available according to operation needs. Experience in working in the food industry would be an advantage. Applicant must maintain ongoing compliance in training (which will be provided). Subject to passing catering classroom training, on-the-job training.

    No experience
    Easy apply
  • Support Worker
    Support Worker
    28 days ago
    £30000–£36000 yearly
    Full-time
    Manchester

    Consula is recruiting on behalf of an established and respected care organisation for compassionate, dependable and motivated Care Assistants to join its day-shift team in Derby. This is an opportunity to work in a welcoming residential care setting where residents are supported to live with dignity, comfort, choice and as much independence as possible. The service is committed to creating a homely environment in which residents, relatives and colleagues feel valued, listened to and respected. We are looking for people who understand that excellent care is not only about completing tasks. It is about taking time, noticing the small things, building trusted relationships and helping each person have the best possible day. Whether you already have experience in adult social care or are looking to begin a rewarding career supporting older people, we would like to hear from you. Previous care experience is valued, but full training can be provided for the right person with the right values. The Role As a Care Assistant, you will provide high-quality, person-centred care and practical support to residents throughout the day. You will work as part of a close-knit team, following individual care plans and making sure that every resident is treated with kindness, patience and respect. Your responsibilities will include: -Supporting residents with personal care in a way that protects dignity, privacy and independence. -Assisting with mobility, transfers and daily living activities in line with each resident’s needs and agreed care plan. -Supporting residents at mealtimes, encouraging nutrition and hydration, and responding to individual dietary requirements. -Providing companionship, conversation and emotional reassurance. -Helping residents take part in activities, social occasions and day-to-day routines that are important to them. -Observing and reporting changes in a resident’s wellbeing, mood or needs to the senior care team. -Maintaining accurate, timely care records and handing over information clearly to colleagues. -Working alongside senior carers, nurses, managers and relatives to provide consistent, personalised care. -Helping to maintain a clean, calm, safe and welcoming environment for residents and visitors. Every shift will be different. Some moments will be busy and practical; others will simply involve sitting with a resident, listening to them and helping them feel connected. Both matter. About You We are looking for someone who is kind, reliable and genuinely interested in supporting people. You will be comfortable working as part of a team, while also being able to use your own initiative when appropriate. You will ideally have experience in residential care, domiciliary care, supported living, healthcare or another people-facing support role. However, experience is not essential where the employer can provide training. We are equally interested in candidates who bring maturity, empathy, strong communication skills and a willingness to learn. To succeed in the role, you will need: -A caring, compassionate and respectful approach. -Good communication skills and the ability to build positive relationships with residents, relatives and colleagues. -A reliable and organised approach to work. -The ability to remain calm and professional when supporting people with different needs. -A willingness to complete training and work in line with safeguarding, health and safety and care-quality standards. -The legal right to work in the UK. What Is Offered The successful candidate will receive a supportive introduction to the service and the opportunity to build a long-term career in adult social care. The package includes: -Day-shift opportunities with [full-time / part-time / contracted] hours available. -Paid induction and comprehensive mandatory training. -Ongoing learning, development and opportunities to gain recognised care qualifications. -Regular supervision and support from an experienced management team. -A friendly team culture in which colleagues support one another. -Recognition for the contribution you make to residents and the wider team. An Enhanced DBS check, satisfactory references and right-to-work checks will be required before employment can begin. How to Apply Consula is recruiting on behalf of an established care organisation for this role. If you are looking for a role where you can make a genuine difference to people’s lives every day, please apply through your Consula profile with your CV or a short summary of your relevant experience. Suitable applicants will be contacted to discuss the opportunity and the next stage of the process.

    No experience
    Easy apply
  • Restaurant General Manager
    Restaurant General Manager
    1 month ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

    Immediate start!
    Easy apply
  • Restaurant Manager
    Restaurant Manager
    1 month ago
    £12.75–£14 hourly
    Full-time
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

    No experience
    Easy apply
  • General Manager
    General Manager
    1 month ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

    Immediate start!
    Easy apply
  • Construction Project Manager
    Construction Project Manager
    1 month ago
    Full-time
    Oldham

    Job Summary We are seeking an experienced and highly organised Construction Project Manager to lead and manage construction projects from initial planning and mobilisation through to completion and handover. The successful candidate will be responsible for delivering projects safely, on time, within budget, and to the required quality standards. You will coordinate clients, consultants, subcontractors, suppliers, site teams, and other stakeholders while ensuring compliance with all relevant construction, health and safety, environmental, and contractual requirements. Key Responsibilities Manage construction projects from pre-construction through to practical completion and handover. Develop and maintain detailed project programmes, budgets, and delivery plans. Coordinate site activities and ensure work progresses in accordance with approved programmes and specifications. Lead and manage project teams, subcontractors, consultants, and suppliers. Monitor project costs, valuations, variations, procurement, and cash flow. Identify and manage project risks, issues, delays, and opportunities. Ensure construction activities comply with drawings, specifications, building regulations, and contractual requirements. Maintain high standards of health, safety, quality, and environmental performance. Chair and attend project meetings, providing clear progress updates to clients and senior management. Manage client and stakeholder relationships throughout the project lifecycle. Review contractor and subcontractor performance and ensure contractual obligations are met. Coordinate procurement and ensure materials, plant, labour, and specialist resources are available when required. Monitor project progress against programme, budget, quality, and performance targets. Manage change control, variations, extensions of time, and contractual matters. Ensure accurate project documentation, records, reports, and handover information are maintained. Lead project close-out, commissioning, practical completion, and final handover. Promote a positive culture of collaboration, accountability, safety, and continuous improvement. Requirements & Qualifications Proven experience as a Construction Project Manager or in a similar senior construction management role. Strong understanding of construction processes, project management principles, and contract administration. Experience managing construction projects from inception through completion. Demonstrable experience managing budgets, programmes, subcontractors, and project teams. Strong knowledge of health and safety requirements and construction legislation. Excellent communication, negotiation, leadership, and organisational skills. Ability to manage multiple priorities and make effective decisions under pressure. Strong commercial and financial awareness. Proficient in Microsoft Office and construction/project management software. Relevant construction or project management qualification is desirable. Relevant site safety qualifications are desirable where applicable. What We Offer Competitive salary and benefits package. Opportunity to manage high-profile and challenging construction projects. Support for professional development and training. Opportunities for career progression. Collaborative and professional working environment. Equal Opportunities: Dreamhomesuk is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds and experiences.

    Easy apply
  • TIKTOK LIVE TEAM LEADERS WANTED
    TIKTOK LIVE TEAM LEADERS WANTED
    2 months ago
    £10000–£50000 yearly
    Full-time
    Manchester

    TIKTOK LIVE TEAM LEADERS WANTED The Real Ones LIVE Agency is looking for ambitious, driven Team Leaders who want to recruit, manage and support their own team of TikTok LIVE creators. Successful Team Leaders can receive access to their own TikTok LIVE Backstage, allowing them to manage creator activity, monitor performance and support the growth of their team. This opportunity is ideal for people who are confident communicating with others, capable of leading a community and prepared to consistently recruit, motivate and support creators. TEAM LEADER RESPONSIBILITIES • Recruit suitable TikTok LIVE creators, • Help creators understand their monthly requirements, • Encourage consistency and creator development, • Monitor activity and performance through TikTok LIVE Backstage, • Support creators with questions, battles and general guidance, • Maintain a positive, professional and drama-free environment, • Communicate regularly with agency management WHAT WE ARE LOOKING FOR • Driven, hungry and self-motivated individuals, • Strong communication and leadership skills, • A genuine interest in TikTok LIVE and social media, • The ability to manage people fairly and professionally, • Reliability, organisation and accountability, • Someone ready to put in real work rather than expecting easy money, • No drama, no excuses and no BS Full training and ongoing support will be provided. HOW MONTHLY PAYMENTS WORK Monthly payments are completely performance-based. Team Leaders can earn from three different income pools: • Creator diamond performance, • Creator activeness, • Creator rank-up and maintenance rewards Payments are subject to the agency achieving its required targets and the wider network achieving its applicable targets. Earnings are not guaranteed, and payment amounts can vary each month depending on creator activity, team performance and the current agency or network reward structure. The more creators you recruit, develop and keep active, the greater your potential earning opportunity. The more you push, the more you can earn. This is a completely scalable opportunity. You can start with a small team and gradually grow it into a much larger operation, increasing your potential income as your team expands and performs. This is not easy or guaranteed money. It requires consistent recruitment, leadership, organisation and ongoing creator support. Interested in becoming a Team Leader?

    Immediate start!
    No experience
    Easy apply
  • Front Office Manager
    Front Office Manager
    2 months ago
    £3500–£4000 monthly
    Full-time
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

    No experience
    Easy apply
  • Compliance Auditor (Non Financial)
    Compliance Auditor (Non Financial)
    2 months ago
    £34000 yearly
    Full-time
    Manchester

    Summary An exciting opportunity has opened up for an addition to our Compliance and Security Team. We are looking for an energetic and self-motivated individual who possesses the highest levels of integrity and resilience. The ideal candidate will have experience within the security industry and have an understanding of processes used to monitor and ensure compliance, ideally auditing, however extensive training will be provided. You will be able to illustrate that you can work efficiently and effectively on your own with the ability to adapt where required to support in investigations as and when needed by the Compliance and Security Manager. The role will involve the completion of bespoke in house audits using an iPad whilst in the field to ensure compliance by our franchises. This position offers the right candidate the opportunity to plan their defined monthly work load allowing flexibility to manage their own hours independently. The successful candidate will have access to a company car and will be expected to travel to attend sites and be willing to stay overnight away from home. For this reason, the applicant must hold a full clean driving licence. Role and Responsibilities: • Whilst supported by a professional management team, the successful applicant will be working alone for long periods with autonomy to plan and deliver a prescribed number of audit assignments on a monthly basis in accordance with the Audit Plan., • Make suitable recommendations to address risks or control weaknesses identified. Highlight and assess alternatives that might yield further improved efficiency or additional cost savings., • Ensure that audits are completed to the required standard in line with appropriate and relevant methodologies and requirements., • Ensure that audits are delivered on time., • Support the Compliance and Security Manager in meeting demands of the business. Key Attributes: • IT proficient, • Proactive, • Self-motivated, • Professional, • Level headed with the ability to handle difficult situations and or people, • Independent and adaptable, • Good administration skills, • Must be well organised with excellent attention to detail, • Excellent communicator on all levels, • Flexibility – able to easily adapt to a changing environment, • Able and prepared to work away from home with overnight stays., • Holding a full driving licence and is prepared to travel throughout the North of England, • Willingness to undergo training in our auditing system and our business processes Essential Experience: • Experience of prioritising, managing and delivering own workload, working with minimal supervision., • Ability to work with flexibility to meet competing deadlines., • Ability to communicate clearly and concisely with all levels of management, both orally and in writing., • Proficiency in the use of Word and Excel packages, • Possession of excellent inter-personal skills and an ability to ensure professional standards are maintained at all times., • Able to develop close working relationships and communicate effectively with a culturally diverse franchise network., • Maintain the highest levels of integrity and resilience with strict independence from all non-audit operational staff. Desired Experience: • Experience in working in a field-based role, • Demonstrated knowledge of audit procedures – however full training will be given., • Familiar with franchise networks – however full training will be given., • Knowledge of the car wash industry – however full training will be given., • Understanding of Modern Slavery issues

    No experience
    Easy apply
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