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  • Sales & Events Executive
    Sales & Events Executive
    hace 3 días
    Jornada completa
    Belfast

    Come join our team as a Sales & Events Executive A Little About Us! Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 people during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Sales & Events Executive Department: Sales & Marketing Responsible To: Sales & Marketing Manager Type of Contract: Permanent The Sales & Events Executive - A key member of our Events Team working under the leadership of the Sales & Marketing Manager and the Director of Sales & Marketing. The main focus of this role is to be a conduit for information flow between our clients and operations, ensuring the organisation is represented in a professional manner befitting the luxury products and services we offer, driving sales and revenue through customer satisfaction, and seeking new business opportunities at all times. Key Responsibilities ● Coordinate and manage luxury weddings, corporate events, and group bookings from initial enquiry through to successful execution and post-event follow-up. ● Work closely with the Sales & Marketing team to ensure a seamless transition from contract stage to event planning and delivery. ● Deliver exceptional guest and client experiences by maintaining professional communication throughout all stages of the booking journey. ● Liaise with operational departments including Front Office, Food & Beverage, Accommodation, Spa, and Events teams to ensure flawless execution of all events. ● Maintain complete accuracy across all event management systems including accommodation blocks, function schedules, forecasting, billing, room allocations, and guest requirements. ● Prepare and distribute detailed Banqueting Event Orders (BEOs), event summaries, and function sheets in line with luxury brand standards and company timelines. ● Attend weekly operations and Food & Beverage meetings to present upcoming weddings, VIP events, and group functions. ● Prepare accurate quotations, contracts, invoices, and final billing documentation while ensuring all payment schedules and deposits are collected within company timelines. ● Welcome group leaders and VIP clients on arrival, ensuring all event details and expectations are exceeded. ● Build and maintain strong relationships with external suppliers, entertainment providers, florists, and event partners. ● Proactively troubleshoot and resolve operational challenges while maintaining exceptional service standards. ● Support the Sales & Marketing strategy by identifying opportunities for upselling, repeat business, and client retention. ● Assist with promotional campaigns, luxury showcases, wedding fairs, and networking events to drive brand awareness and revenue growth. Wedding & Luxury Events Responsibilities ● Handle all wedding and luxury event enquiries with a polished, client-focused, and consultative approach reflective of a 5-star property. ● Conduct private resort tours and personalised consultations for prospective couples and event clients. ● Create bespoke proposals and tailored event presentations designed to maximise revenue while exceeding guest expectations. ● Manage wedding contracts, deposit schedules, and planning timelines with exceptional attention to detail. ● Ensure all wedding and event information is communicated clearly and efficiently across all hotel departments. ● Maintain accurate diary management, option dates, lead tracking, and follow-up procedures to maximise conversion opportunities. ● Analyse lost business opportunities and market trends to support future sales and marketing initiatives. ● Attend and represent the property at luxury wedding fairs, showcases, and industry networking events. ● Work collaboratively with operations teams to ensure every wedding and event is delivered to the highest luxury hospitality standards. ● Support brand positioning by ensuring all guest interactions reflect the reputation and service excellence of a 5-star resort environment. Role Requirements: ● Must be able to communicate freely and eloquently in both written and spoken English. ● A proactive, self-starter who is able to work within a team as well as individually. ● Excellent time management & organisational skills are essential. ● Must possess well-developed computer skills and enjoy a substantial amount of office-based computer work ● Extreme attention to detail and ability to multitask in a fast-paced environment are essential, together with a passion for events and desire for continual department performance improvement. ● Must be able to work shifts, weekends, holidays and adhere to our immaculate grooming policy and strict uniform standards. Benefits: Birthday Off: Celebrate your special day! Reward Recognition: Regular acknowledgement of your contributions. Career Progression: Opportunities to grow and advance your career. Education Support: Invest in your professional development. Social Events: Enjoy company-organized gatherings. Employee Assistance Programme: Support when you need it. Passion | Drive | Enthusiasm If you have a passion for events and a drive for excellence, this is your opportunity to be part of an exciting and fast-paced team. Why Join Us? At Trump International Doonbeg, we take pride in nurturing talent within a supportive and dynamic environment. Recognized as a GREAT PLACE TO WORK 2025® and home to a world-class golf resort, we ensure our team thrives in an atmosphere of growth and camaraderie. Take the next step in your career with us where your passion meets unparalleled opportunities, apply now and be part of an extraordinary journey at Trump International Doonbeg! Required skills: Excellent Time Management, Fluent in English, Computer Literacy, Communication Skills

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  • Night House Host/Receptionist
    Night House Host/Receptionist
    hace 4 días
    Jornada completa
    Belfast

    We are looking for Night House Hosts to join Eden Locke, Edinburgh. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? Night shifts - 40 hours full time contact We believe in working flexibly – this includes flexibility in working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. From city to tranquillity, in just a few steps. This is Eden Locke – a peaceful haven for sleeping, working and living, minutes from Edinburgh’s main sites. Set behind a grand Georgian façade, Eden Locke has just 72 apartments making it our most intimate Locke location. But what it lacks in size, it more than makes up for in style and beauty. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke and Cove by Locke – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

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  • Director, Underwater Systems
    Director, Underwater Systems
    hace 5 días
    Jornada completa
    Belfast

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group's Global Marine Operations Team has an exciting career opportunity for a full-time Director, Underwater Systems reporting to the AVP, Marine Technical Services. This is a land-based position that will work onsite in Weybridge, England or Miami, Florida USA. Position Summary: The Director Underwater Systems leads the Underwater Systems team and serves as the organization's subject-matter expert in podded propulsion, thrusters, fin stabilizers, and related underwater systems. This role oversees system performance, maintenance, and optimization across the fleet, ensuring safe, efficient, and compliant operations. The position requires close collaboration with vessel leadership, shipyards, vendors, classification societies, and internal Marine Technical Operations and Marine Technology teams. Occasional travel and vessel visits are required. Essential Duties and Responsibilities: Technical Leadership and Support: * Serve as the primary technical authority for underwater mechanical systems fleetwide. * Provide expert guidance and high-level troubleshooting support to shoreside and onboard technical teams. * Monitor propulsion system performance using diagnostics and condition-monitoring tools in collaboration with vendors and Marine Asset Management. * Plan, coordinate, and oversee repairs, maintenance, overhauls, and dry-dock activities for podded propulsion and underwater systems. * Manage major underwater system repairs, obsolescence programs, and complex technical projects. * Lead root-cause investigations, corrective actions, and fleetwide lessons-learned processes. Operational Management: * Deliver first- and second-level support to ensure safe, reliable, and compliant vessel operations. * Maintain strong communication with Marine Technical Operations, Marine Operations, Brands and onboard engineering leadership. * Coordinate underwater system projects with Ship Managers and shipboard management. * Provide technical training and operational best practices to shipboard engineering teams. Compliance and Safety: * Ensure adherence to international regulations (IMO, SOLAS, MARPOL), classification society requirements (e.g., DNV, Lloyd's), and company safety and environmental policies. * Conduct ship visits, inspections, and condition assessments to verify compliance and operational readiness. * Lead investigations of underwater system incidents, implementing corrective and preventive measures. * Follow up on conditions of class, non-conformities, and audit findings. Project and Vendor Management: * Manage vendor relationships, including ABB and other OEM partners, for warranty claims, upgrades, and technical support. * Lead underwater systems workstreams within dry-dock, revitalization, and special projects. * Stay current with technical bulletins and safety communications, ensuring timely fleet implementation. * Prepare technical reports, performance analyses, and recommendations, including modernization and efficiency-improvement opportunities. * Support the Newbuilding Department with specifications, trials, and guarantee-phase activities. People Leadership and Development: * Lead, develop, and performance-manage the Underwater Mechanical Systems team, fostering a high-performance, collaborative culture. * Provide day-to-day directions, coaching, and feedback to specialist engineers and riding team members. * Drive team capability development through mentoring, structured training, and knowledge-sharing initiatives. * Support succession planning, talent development, and onboarding of new team members. * Ensure consistent ways of working across the team and alignment with broader Marine Technology strategy. Financial Responsibilities: * Develop and manage maintenance budgets, spare-parts planning, and long-term service agreements in partnership with Technical Operations. * Manage underwater system capital projects and budgets, including multi-million-dollar initiatives. * Ensure financial accountability and effective cost-management for assigned CAPEX projects. Qualifications, Knowledge and Skills: Education: * Bachelor's degree in Marine Engineering, Mechanical Engineering, Electrical Engineering, or equivalent maritime qualifications (e.g., Chief Engineer License). Experience: * Minimum 15 years of experience with marine propulsion systems, including proven expertise in Azipod or similar systems (sailing experience as an Engineer Officer preferred). * Strong knowledge of electric propulsion and underwater mechanical systems, including ABB Azipod platforms (XO, and VO). * Experience in fleet technical management, dry-dock execution, and budget oversight. * Familiarity with high-power propulsion (10-22 MW) and vessels using azimuthing pods (cruise, ferry, offshore). * Strong analytical, communication, and cross-functional collaboration skills. Preferred Skills: * ABB Marine Academy Azipod certification. * Experience with ice-class or high-maneuverability vessels. * Knowledge of hybrid-propulsion trends and emerging efficiency technologies. * Proficiency with data-analytics tools and fleet-management systems. Physical Requirements: * Must be able to sit, stand, write, review / type reports, compile data, operate a computer, communicate, and assess information. * May require movement around office complexes, travel, and occasional lifting (10-15 pounds). * Work environment includes both office and non-office settings. * When visiting vessels, work may require walking up and down ramps, stairs, ladders, bending, kneeling, stooping, stretching, reaching with arms, working in confined spaces as well as working in noisy environments, wet environments, and outdoors to include various weather conditions. Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-MP1

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  • Operations Manager
    Operations Manager
    hace 7 días
    Jornada completa
    Belfast

    OPERATIONS MANAGER - CANARY WHARF We are seeking an experienced and driven Operations Manager to oversee the day-to-day operations. The ideal candidate will ensure seamless operations across all departments, delivering exceptional guest experience while maximizing efficiency and profitability. This is a hands-on role requiring strong leadership, strategic thinking, and operational expertise in a hotel or property environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments Ensure compliance with health, safety, and legal regulations Monitor daily operations to maintain smooth functioning and resolve issues promptly Guest Experience: Maintain high standards of customer service and guest satisfaction Handle guest complaints and feedback professionally, ensuring timely resolution Implement initiatives to enhance guest loyalty and repeat business Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures Monitor departmental expenses and implement strategies to maximise profitability Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate) Leadership & Development: Recruit, train, and mentor department heads and teams Conduct performance reviews and implement development plans Foster a positive work culture and ensure compliance with HR policies Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs Conduct regular audits and inspections to maintain quality and consistency Drive continuous improvement initiatives Strategic Planning: Contribute to long-term operational strategies aligned with business goals Identify opportunities for innovation and efficiency improvements Support sustainability and corporate social responsibility initiatives General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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