37 Best customer service contract Jobs in Falmouth (June 2024)

Exciting new opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Teo Cornwall retail team. This is a flexible part-time position, where you will be based at our retail shop in Falmouth high street. As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge. Main Duties: Customer satisfaction • This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty • Ensure customers are greeted and looked after when browsing or purchasing products from the shop. • Provide any extra information to customers about products and services on offer throughout the store and online as required • When a product is not available, always offers alternatives, or take pre-order details • Deal with queries in a professional manner or by passing them onto the manager Product knowledge • Have an excellent knowledge about the products and services on offer by Teo Cornwall • Keep up to date with new product ranges being introduced • Maximise the potential of products in the retail space to create sales Drive sales • This involves a good knowledge of the business that will provide a growth in sales • Ensure the shop displays are fully stocked and that high standards of cleanliness are maintained within the store at all times • Be aware of the best and slow sellers to improve general sales • Give feedback to Retail Manager about what is selling What We Are Looking For: • We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things right • To be successful you’ll need to be enthusiastic, energetic and engaging, with the ability to articulate and share your passion for great products and service with our customers • Have a creative flair and be able to talk about colours, styles and trends in interiors with confidence • Have a proven experience in a similar role within a retail outlet • Be able to deliver a high level of customer service • Demonstrate flexibility and innovation in recognising and reacting to the changing retail environment • Be a strong team member Benefits: • Weekly Pay • Flexible schedule work around you • 20% off on all products, stays and experiences for yourself, friends & family • Continuous training to develop yourself personally and professionally • Team events from fitness sessions to wine tastings Contract: Freelance position £11.50 per hour 10am - 5pm working hours Deadline: 20th May Training day: 3rd June

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