Trabajos customer service in store en London - Page 4Crear alertas

We are looking for a Beauty Consultant to represent our brand at Harrods, on a 2-day-per-week contract. General duties • Always provide an excellent level of customer service., • Actively traffic stop to attract new customers and build brand awareness., • Provide makeup and skincare consultations as per Company and Store requirements., • Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message., • Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations. Customers should be contacted regularly to check on how products are working and invite to events., • Ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day. To communicate with your manager regarding out of or low stocks and to replenishing where necessary and to ensure products are displayed within current company guidelines., • Maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use. All surfaces, products and brushes should be cleaned and sanitised after each client. It is also vital that good personal hygiene practice is followed throughout the day and to the latest guidelines., • Effectively manage transactions. Stores where required will provide necessary cash handling training., • Be an active team member. Be friendly, approachable, outgoing, punctual, extremely presentable, trustworthy, and reliable. You will be expected to produce your own content for social media and produce and submit at least one ‘look of the week’ or item of content each week., • Always represent the BY Terry brand in the best possible way. Sales • Achieve sales targets and KPI’s as set by the company., • Be a good consistent seller who link sells all the time with the Hero 5 and newness., • Achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • Actively promote new launches and promotions. This includes build up discussions with clients and other departments, booking appointments and tracking sales., • Always be aware of daily/weekly personal and counter targets, track sales and feedback any sales information as required at the end of each day. Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Trader in our Beauty & Home categories! When you join Fenwick, you’ll receive: • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 33 days annual leave (inclusive of 8 bank holidays), • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service., • Cycle to Work scheme., • Hybrid Working (Typically Thursday and Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by our offer while delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also be a key link between Fenwick and concession brands, presenting trading insights and actions to support their performance while contributing to catalogue marketing and content planning. This role is suited to a commercially driven, analytical eCommerce professional with strong trading and optimisation experience. You’ll be highly numerate, confident with data, and proficient in tools such as Excel, merchandising platforms, and analytics systems. Shopify and Agility PIM experience would be an advantage but not essential. You’ll also bring strong communication and leadership skills, with the ability to manage and coach a team of Assistant Traders while working collaboratively across functions. What we are looking for in a candidate... • Strong eCommerce trading and optimisation experience, • Strong numerical and analytical background, • Proficient in Microsoft Excel, • Experience of eCommerce merchandising software and analytics tools, • Shopify & Agility PIM experience ideal but not required, • Experience of working with both own bought products and concession brands advantageous, • Commercially aware with strong trading focus, • Excellent communication, interpersonal and team working skills, • The ability to perform under pressure and work in a fast-paced environment, • The ability to prioritise workload effectively and meet deadlines About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 2 BA’s to deliver the commercial business strategy for Personal Care (Male Skin, Male Toiletries, Mens Shaving, Female Hair Removal, Sanpro & Baby). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Personal Care at Superdrug Stores Plc. Key Responsibilities • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Deputy Manager – Luxury Retail, Flagship Concession Location: Central London (Prestigious Department Store) Status: Full Time, Permanent Reports to: General Manager Team Size: Managing a team of 17 FTE About the Role Our client, a globally recognised luxury brand, is seeking a dynamic and commercially minded Deputy Manager to join their flagship concession in one of London’s most iconic department stores. As part of the senior management team, you will be instrumental in driving sales performance, leading and developing a high-performing team, and ensuring an exceptional customer experience. This is a hands-on leadership role where you will be equally confident on the shop floor, coaching your team, and behind the scenes, managing operations and ensuring the seamless running of the concession. Key Responsibilities • Lead, inspire, and motivate a team of 17, ensuring high engagement, strong performance, and consistent delivery of exceptional client service., • Partner with the General Manager to drive business growth, implement strategic initiatives, and maximise sales opportunities across multiple product categories., • Oversee all aspects of concession operations including stock management, HR administration, payroll, and visual presentation standards., • Ensure client relationships are nurtured and expanded through personalised service, effective use of CRM tools, and clienteling strategies., • Maintain operational excellence by aligning front and back-of-house functions, streamlining processes, and ensuring compliance with brand policies., • Support recruitment, onboarding, and training initiatives to ensure the team is equipped with the skills and knowledge to succeed., • Monitor performance metrics, prepare reports, and recommend action plans to achieve and exceed targets. About You • Significant experience in a leadership role within luxury retail or a high-profile service environment., • Proven track record of managing and developing teams to deliver outstanding results., • Strong commercial acumen with the ability to analyse business performance and identify growth opportunities., • Exceptional communication and interpersonal skills, with the ability to inspire confidence and build trust with both customers and colleagues., • Highly organised, adaptable, and resilient, with the ability to thrive in a fast-paced, high-demand environment., • Impeccable personal presentation, aligned with luxury brand standards. The Opportunity This is a rare chance to join a world-class luxury brand in a senior operational role at one of the most prestigious retail locations in the UK. The successful candidate will have the autonomy to lead a talented team, influence business direction, and be part of a brand that celebrates individuality, creativity, and excellence. How to Apply If you are a commercially astute leader with a passion for luxury retail and exceptional client experiences, we would love to hear from you. Due to the high volume of applications, we regret that we are unable to respond to all applicants.

Are you a coffee lover and an inspiring leader? Our client, a vibrant and rapidly growing brand, is looking for an experienced Store Manager to join their team in Greenwich. If you are passionate about leading a team, delivering great customer experiences, and building a successful store, this is your chance to be part of something exciting. With daytime hours and a strong focus on career development, this could be the perfect next step in your journey. Benefits of the Store Manager Role: • No late nights!, • Competitive bonus scheme., • Training and development program to help you grow in your career. What We Are Looking For: • Proven experience in store or restaurant management in the hospitality industry, with a strong focus on customer service and coffee expertise., • Exceptional leadership and communication skills, with the ability to inspire and guide a team., • A passion for delivering outstanding customer service in a fast-paced environment., • Strong coffee skills and a dedication to delivering the highest quality coffee experiences., • Ability to thrive in a customer-focused, high-energy environment while ensuring a smooth operation., • Excellent problem-solving and decision-making abilities to resolve issues efficiently., • Strong financial acumen, including experience with P&L accountability and driving sales., • A commitment to maintaining high standards of service, coffee quality, and operational excellence.

Are you looking for a new challenge in a merchandising role? If so, we have an exciting opportunity for you to join our Merchandising team as a Merchandiser for the Home & Furniture categories! We offer hybrid working between your home and one of our collaborative spaces based on Wigmore Street, Central London. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 'Perks*' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid working (Typically Monday-Wednesday working in-office and Thursday & Friday working from home) About the role We’re looking for a driven Merchandiser to join our team and take ownership of merchandising activity across our Home & Furniture product categories. This pivotal role involves executing a strategic merchandising plan that aligns with our annual business goals and commercial ambitions. You’ll play a key part in enhancing the customer journey both in-store and online through effective range planning, pricing, visual merchandising, and promotional execution that maximises sales and profitability. You’ll lead stock management and supply chain optimisation, ensuring the right stock is in the right place at the right time. A strong understanding of Open-to-Buy (OTB), inventory turnover, and markdown management is essential to maintaining efficiency and profitability. Working closely with space planning and retail teams, you’ll help shape impactful customer experiences and support smooth operational execution across our stores. This role calls for a commercially astute merchandiser with a proven track record in retail (preferably multichannel), excellent analytical skills, and the ability to lead and inspire a team. Strong collaboration with buying, digital, logistics and support functions will be key to success, alongside the ability to drive continuous improvement and deliver against ambitious sales and margin targets. What we are looking for in a candidate... • Mid-level experience in merchandising & selling., • Ability to develop product strategies, building business cases., • An analytical background keen to identify opportunities for efficiency and improvement., • Negotiating and contracting skills., • Developed communication, influencing and relationship skills., • Experience operating at mid-level within a Retail multichannel environment. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Training Manager (Retail) – Neve Jewels Ltd. Location: London HQ, Hatton Garden, with flexibility to travel across the UK and Ireland Contract: Full-time, 40 hours per week, Monday to Friday (flexible working hours) Salary: Competitive About Us The Neve Jewels Group, home to the Diamonds Factory brand, is a leading name in the jewellery industry. Renowned for exquisite craftsmanship and exceptional customer experiences, we are dedicated to delivering unparalleled beauty, artistry, and joy to our loyal customers. The Role We are seeking an experienced Training Manager (Retail) to design, deliver, and evolve training programmes for our retail teams across the UK and Ireland. This is a hands-on role where you will shape the learning journey of our people – from Regional Sales Managers to Store Consultants – ensuring they excel in luxury sales, create memorable customer experiences, and uphold our reputation for excellence. You will work closely with senior leadership, influencing and embedding a culture of continuous learning and development across our stores. Key Responsibilities • Assess training needs and develop actionable plans., • Design bespoke training programmes tailored to luxury retail., • Deliver workshops, group sessions, and one-to-one coaching., • Collaborate with senior managers to support staff development., • Monitor and evaluate training effectiveness, refining content as needed., • Maintain records of training activities and report on progress. Skills and Experience • Proven experience as a Training Manager or similar role, ideally within luxury retail., • Strong knowledge of retail operations and customer service., • Excellent presentation and facilitation skills., • Strong organisational and project management abilities., • Ability to assess training needs and develop effective programmes., • Exceptional communication and interpersonal skills., • Passion for luxury products, particularly jewellery., • Flexibility to travel across the UK and occasionally internationally., • Ability to thrive in a fast-paced, dynamic environment. Benefits • 25 days holiday + 8 bank holidays, • Additional day off on your birthday, • Private healthcare, • 24/7 Employee Assistance Programme, • Company discount Equality, Diversity & Inclusion Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or conditions that cannot be shown to be relevant.

The Brand Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth. About the Role At Longchamp, we believe that training is more than just knowledge-sharing, it’s about cultivating a culture of excellence that reflects the spirit of our Maison. As a Local Training Manager, you will be the driving force behind learning and development in our region, ensuring that every team member embodies the Longchamp values and delivers an exceptional client experience. You will partner closely with retail, wholesale, HR, and marketing teams to shape training that inspires, empowers, and elevates performance across our local teams. This is a highly visible role with impact on both people development and business results. Key Responsibilities • Deploy the Training Strategy, • Adapt and implement global training programs (product, service, clienteling, leadership) to reflect local market needs and specifications., • Ensure alignment with Longchamp’s brand vision while maintaining local relevance., • Inspire and Develop Our Retail Community, • Coach, mentor, and energise field teams including store managers, training ambassadors, and relay trainers., • Drive a culture of operational excellence and ensure the brand DNA is lived every day in-store., • Drive Performance Through Training, • Track and analyse key training KPIs (mystery visit results, completion rates, training NPS, business impact)., • Identify gaps and implement corrective actions to continuously improve results., • Shape Learning Content, • Partner with central educational teams to adapt, enrich and innovate training formats., • Blend in-person, e-learning, and digital approaches to meet our diverse learning needs, • Lead Strategic Projects, • Oversee impactful initiatives such as collection launches, onboarding programs, and certifications., • Collaborate cross-functionally with HR, retail, and marketing teams to ensure seamless execution., • Anticipate and Innovate, • Benchmark against best practices in the market., • Introduce new learning methods and pedagogical innovations tailored to local needs. What We’re Looking For • Experience: 8-10 years of proven success in training and development, ideally in luxury, fashion, or premium retail., • Expertise: Strong knowledge of product intricacies and customer sensitivity in the luxury segment., • Leadership: Ability to unite, inspire and engage teams, including remotel and cross-functional groups, • Communication: Exceptional facilitation, storytelling and presentation skills., • Languages: Fluency in English required; another language is a plus., • Mobility: Willingness to travel regularly within our region to be close to our retail teams., • Digital Mindset: Experience using e-learning platforms, blended learning, and training analystics is highly valued. Why Join Us? This is more than a training role – it’s an opportunity to shape how our Maison lives and grows in our region. You’ll be part of a passionate global community, with the chance to innovate, influence, and elevate both people and performance. Benefits · Competitive salary and travel allowance · Annual performance bonuses · Enhanced pension contribution and life insurance · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Us Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness. About the Role We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience. As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills. This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential. Responsibilities • Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer., • Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service., • Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving., • Assist with training and onboarding new team members, fostering a supportive and collaborative environment., • Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines., • Support with store performance monitoring, KPI tracking, and implementing improvement strategies., • Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values., • Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly. We Are Looking For • Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare., • Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly., • Strong leadership and interpersonal skills, with the ability to inspire and support a team., • Excellent communication skills, both with customers and team members., • Highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs. Why Join Us • Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store., • Work alongside a passionate, supportive team who share your love for skincare., • Enjoy a collaborative and positive working environment where your contributions truly make an impact., • Competitive salary based on experience., • Employee discount and the opportunity to try new products before they launch., • Invitations to company events and team dinners. All candidates must be eligible to work in the United Kingdom. If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As a Client Advisor, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Location: London Piccadilly (NEW OPENING) Employment Type: Full-Time Contract : Permanent What You’ll Do Customer Experience & Sales • Welcome customers with elegance, representing the Brand, • Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise, • Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships, • Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store., • Provide personalized recommendations and sensory experiences, • Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience, • Achieve and exceed sales targets, • Engage in clienteling activities to strengthen client connections, • Support and participate to in-store events to boost visibility and sales, • Ensure impeccable visual standards and brand image in the store, • Manage stock levels, product replenishment, and back-of-house organization, • Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. What We’re Looking For Experience & Skills • At least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience, • Strong communication skills in Italian and English; other foreign language skills are a plus, • Elegant, proactive, empathetic, and service-oriented, • High level of flexibility and ability to problem solve, • A natural team player with a strong sense of responsibility and attention to details, • Self-motivated, focused and able to use own initiative, • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

DIRECTOR OF CONTRACTING UK / IRELAND REMOTE UK EXCELLENT PLUS 20 % BONUS PLUS AMAZING BENEFITS Our Customer: We’re recruiting EXCLUSIVELY on behalf of a leading global travel company recognised for its innovative, fast-paced, and tech-forward approach to the tourism industry. With a footprint in more than 120 countries and an impressive international team, they continue to set the benchmark for delivering smart, streamlined services to partners and customers around the world. With a strong emphasis on commercial performance and product development, they are now looking for an experienced and driven Director of Contracting UK / Ireland to lead strategic initiatives and supplier relationships across the region. In return, you’ll enjoy excellent benefits, including a highly competitive salary, remote/flexible working model and access to private medical exclusive industry discounts and company-funded social events. Job Description: In this role, you will lead the hotel supply strategy across the UK and Ireland, managing a senior team and working closely with internal stakeholders and hotel partners to drive commercial performance, strengthen market competitiveness, and deliver long-term value. • Lead, coach, and develop a high-performing contracting team to meet strategic objectives, • Define and implement the hotel partnership strategy in line with business goals, • Build and maintain strategic relationships with key hotels and chains to drive long-term value, • Negotiate competitive rates, inventory, and availability to maximise sales performance, • Analyse regional portfolio performance to identify trends, gaps, and growth opportunities, • Align contracting efforts with demand trends and overall business growth strategies, • Collaborate with peers across Northern Europe to ensure consistency and share best practices, • Work cross-functionally with Sales, Revenue, Marketing, Finance, and Operations teams, • Promote the company's value proposition to secure and strengthen supplier partnerships, • Drive improvements in contracting processes through data-led decision-making and internal initiatives Experience Required: • Minimum of 5 years’ experience in hotel contracting and team management, with a proven track record in hotel partnerships and commercial management within the UK and Ireland market, • Strong negotiation and relationship-building skills, able to develop and maintain trusted partnerships with hoteliers and colleagues, • Proactive leader with the ability to motivate and delegate effectively within a team environment, • Excellent attention to detail, with well-developed written and verbal communication skills for internal and external stakeholders, • Able to perform well under pressure, driven by targets, and motivated to succeed, • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, • Skilled in managing expectations and communicating clearly and promptly both internally and externally, • Willingness to travel within the region as required Benefits and Perks: • Great basic salary, • 25 days of annual leave, a day off on your birthday, enhanced parental leave, and one volunteering day off, • Hybrid or Remote working environment with a smart casual dress code and a meal allowance on office days, • Private medical insurance, gym membership, flu vaccinations, eye test contributions (plus £45 towards frames), and access to an Employee Assistance Programme, • Family and friends’ hotel discounts, travel discounts, Eurostar, and Merlin Entertainment concession fares, • Cycle to work scheme and access to a variety of training and development courses, • Reward and recognition scheme (Star Awards), company-funded social events, and a long service award Click here to apply for this Director of Contracting UK / Ireland job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now ___, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now, • Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles, • Please visit our website ___ for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.

ABOUT THE ROLE At Drake’s, we have always taken the scenic route - crafting garments with character, quality, and soul. Our online journey started organically, but now it’s time to raise the bar. We are looking for a Head of E-Commerce Growth to lead our digital charge across the globe. This is a unique opportunity that offers individuals a chance to be part of a brand that is influential across generations and demographics This isn’t just another “e-comm role”, you will own the end-to-end experience on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead our global e-commerce strategy - from vision to execution. · Champion the digital roadmap across the business, bringing creativity, rigour, and ambition. · Balance tradition and innovation: honour the Drake’s brand and heritage while building a digitally forward, high-growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests, UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer Experience & Operations · Own the full post-purchase experience: customer service, fulfilment, returns, and retention flows. · Work closely with ops to deliver a seamless experience from checkout to doorstep. · Support our retail and studio teams to enhance the omnichannel journey and visual storytelling. WHO YOU ARE · A digital native with 5+ years leading DTC fashion e-commerce teams, preferably on Shopify Plus. · Experienced across site merchandising, UX, performance marketing, and international expansion. · Analytical and creative in equal measure - you know your numbers, but you also know great storytelling. · A hands-on leader who can zoom out to see the big picture, then roll up your sleeves to make things happen. · An effective collaborator who thrives in cross-functional teams and brings out the best in others. Your Toolkit · Proven track record scaling premium/luxury digital retail operations. · Strong grasp of performance marketing (Google Ads, Meta, Pinterest) and SEO best practices. · Experience managing organic social, content planning, and digital brand storytelling. · Confident with GA4, Shopify Analytics, heatmapping tools, and CRM/data platforms. · Knowledge of internationalisation, localisation, and global fulfilment strategies. Your Success Will Be Measured By · Revenue growth and profitability (CM3) of e-commerce. · Customer acquisition and lifetime value. · Growth of organic reach - SEO, social, and database expansion. · Improvement of key UX and retention metrics. WHY DRAKE’S? Drake’s is a brand that celebrates craft, character, and considered style. Joining our team offers individuals a unique opportunity to be part of a company that masterfully blends traditional British tailoring with a relaxed, modern aesthetic. We believe digital can be as charming as bricks-and-mortar. Our global presence, coupled with our continuous expansion would prove this to be an exciting opportunity. If you want to build something meaningful, love great clothes, and thrive on making digital experiences memorable, we would love to meet you.

Job Title: Womenswear Designer - Jersey Product Reporting to: Head of Knit, Jersey and Swim Location: London Contract Type: 1 Year Fixed Term Contract, Full time, 37.5 hours per week About the Company: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: We’re hiring a Womenswear Designer with strong expertise in Jersey to support the Senior Designer in creating original, beautiful, and high-quality products that reflect our brand DNA. The ideal candidate will be trend-aware, commercially focused, and able to help deliver collections on time and within target margins to maximise sales potential. Responsibilities: • Has a clear understanding of the ME+EM Brand positioning and assists the wider jersey team to create & design product that appropriately reflects the brand & customer requirements., • Works with the senior member of the jersey team to build stories, produce mood boards, research fabric and colour palettes for each story., • Assists the more senior members of the team to aid their design developments and spread workload., • Is able to respond well to direction and interpret design briefs with pace., • Responsible for designing own styles from initial research, through detailed sketches, artwork and spec packs, working with suppliers to develop the first prototype., • Assists more senior team members in tech pack creation when required., • Manages the presentation of own Jersey team styles in Sketch & Swatch meetings and preps for senior team members when required., • Manages presentation of own styles in the Proto meetings., • Considers the best styling for each piece to showcase it’s part of the Fashion Lego and appropriateness for the collection., • Is capable of taking an objective view of developments in selection meetings and deciding whether they are right to be included in the collection., • Offers suggestions, with the guidance of senior team members to improve the styles where relevant to improve commerciality, price or delivery., • Proactively presents lab dips, colour options, inspiration in Proto meetings to support the decision-making process., • Manages the actions from the Sketch & Swatch, Proto, Intake meetings in a timely fashion., • Anticipates and meets the customers’ needs through the customer and sales feedback and uses this to appropriately influence designs and to contribute to the overall jersey team output., • Attends fit sessions and works with the Garment Tech & Buyer to ensure all styles are reviewed in accordance with the brand DNA, cost and quality., • Always considering - flattering, function, forever., • Aware of company and competitor product and retail prices and is capable of working on design developments to achieve price targets., • Understands and achieves company and style critical paths., • Is decisive to avoid blockages to critical paths and collaboratively works to resolve these. External awareness: • To ensure that new trends are identified and included in the range as appropriate., • To build own trend awareness through inspiration shopping and other mediums; constantly looking for new sources of inspiration., • Continually seeks to keep abreast of new technologies, trends, suppliers and techniques., • Seasonal store visits – with Design & Technical to ensure brand KPI’s are consistently achieved., • Sourcing fabric & trims that meet the ME+EM customer expectations (washable, non crease, luxurious, a point of difference)., • Meeting suppliers/ travel where appropriate to develop new styles/ fabric/ trims., • Attendance at Fabric Fairs where possible and conducive to jersey team output. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Luxury womenswear brand seeking a dynamic, polished, and experienced Store Manager to lead their team in London. This is a rare opportunity to join a sophisticated retail environment where fashion meets impeccable service. About the Role: As the Store Manager, you will be the face of the boutique — driving performance, inspiring the team, and ensuring every customer enjoys a seamless and luxurious shopping experience. Key Responsibilities: • Lead and motivate a high-performing team to achieve sales targets and deliver exceptional service, • Maintain high standards of store presentation, merchandising, and brand alignment, • Build strong customer relationships, promoting loyalty and personal shopping services, • Recruit, train, and develop boutique staff, • Manage store operations, stock levels, and ensure compliance with company policies, • Analyze performance metrics and implement strategies for continuous improvement Ideal Candidate: • Minimum 2–3 years experience in a managerial role within luxury or premium fashion retail, • Proven leadership and people management skills, • A keen eye for styling, visual merchandising, and client engagement, • Highly organized, results-driven, and customer-focused, • Strong communication and interpersonal abilities, • Passionate about fashion and the luxury retail experience

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced and dynamic Assistant Store Manager to support the day-to-day running of a high performing Flagship retail store on Bond Street. Our client is a prestigious fragrance house, renowned worldwide for its artistry, craftsmanship, and passion for scent. Their boutiques are immersive spaces where fragrance becomes an experience. With a growing international presence, the brand is admired for its heritage, creativity, and dedication to excellence in both product and service. This is an exciting opportunity to play a key role in driving sales, delivering exceptional customer experiences, and supporting the development of a passionate team in an inspiring environment in one of London's most prestigious locations. The Role: • Support the Store Manager in delivering sales targets and KPIs (including conversion, ATV, and UPT)., • Lead by example in delivering outstanding customer service and building strong client relationships., • Assist with staff training and development, ensuring the team is knowledgeable and confident in representing our products and values., • Support with visual merchandising, product launches, and in-store events., • Help to manage day-to-day operations, including stock control, cash handling, and store standards., • Act as a role model in maintaining a positive, professional, and engaging store atmosphere., • Take on supervisory responsibilities when the Store Manager is absent. Requirements: • Previous experience in retail management or a supervisory role, ideally within premium or luxury retail., • Bond Street or Flagship London Boutique experience, • Strong understanding of KPIs and how to drive team performance., • A natural leader who can inspire and motivate a team., • Confident communicator with excellent customer service skills., • Organised, proactive, and adaptable with a strong sense of responsibility., • Flexible availability, including weekends and peak trading periods. Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the skincare team, seeking to maximise sales and profit for the Expert skin and Body skin categories, which have some of the most exciting and high profile brands! This role plays a key part in selecting products and working with the Merchandising team to analyse the products’ performance. As a Buyer you will own the supplier relationships for your category by developing and implement strategic plans, while ensuring the customer remains central to your decision making. This role will report into the Senior Buyer at Superdrug Stores Plc. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying branded product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. A typical day in this role includes: • Developing and delivering category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotional plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with the Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans., • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability., • Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance, • Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. This job is a good fit for you if: • You enjoy a fast paced, evert changing environment where you can own the strategic decision making for your categories, • You are a strong negotiator and able to secure the best outcomes for Superdrug, • You are decisive while able to critically analyses information to make decisions., • You are motivated by achieving results in line with the business’ strategy. What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Strong analytical skills, • Strong Excel skills, • Very strong commercial awareness and creative skills., • Proven negotiation skills., • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes, • Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come Be Part of something Special.

We're excited to advertise this senior buying role across the Majestic Wine Group! Drive Group-Wide Buying Power, Maximise Value, and Transform the Future of Procurement! If you're a strategic thinker with buying expertise and a passion for transformation, this is your moment to lead high-impact change. Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme, including the recent acquisitions of Vagabond wine bars and Enotria&Coe. The results are now being seen, with record market share growth, a new and improved product range, a new website and new stores with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in store. Majestic’s key strength is over 1,000 WSET trained colleagues offering knowledgeable, friendly service across all channels. The Role: As Synergy Lead at Majestic, you will play a pivotal role in unlocking the buying value from our full range of products across our group structure. You will be responsible for identifying and delivering product focused buying synergies across all group businesses — from range consolidation and supplier alignment to cost efficiencies and commercial opportunities. Working closely with the Chief Operating Officer, Head of Buying and Group Strategy you will lead cross functional initiatives that drive profitability, consistency, and smarter collaboration across our buying operations. You will develop and execute a roadmap of synergy opportunities, ensuring they are commercially sound, operationally viable, and aligned with our wider business priorities. This will involve mapping overlaps in product and supplier relationships, creating new frameworks for group wide buying, and delivering programmes that improve margin, reduce duplication, and enhance the overall customer offer. You will also play a key supporting role in wider group transformation efforts. Your ability to think strategically, influence across businesses, and deliver at pace will be critical to success. You will combine strong buying and commercial expertise with project management discipline and change leadership, helping to embed new ways of working that maximise the benefit of operating as a unified group. Job Specifics: • Contract Type: Permanent, • Hours per week: 37.5 Key Responsibilities: Supplier Strategy & Group Sourcing • Map the supplier landscape across the Group to identify duplication, risk and opportunities., • Lead the identification of buying synergies across the group, focusing on joint sourcing, shared contracts, and volume leverage to unlock margin, income or operational efficiency e.g.:, • Range consolidation and cost / terms harmonisation, • Supplier overlap and growth or consolidation, • Group sourcing and negotiation strategies, • Improved commercial terms and incentives, • Build and quantify business cases for synergy opportunities., • Lead or support commercial negotiations for key group deals — driving better terms, stronger partnerships, and streamlined onboarding., • Develop a rolling synergy delivery roadmap, agreed with workstream Sponsors and stakeholders Programme Leadership & Strategic Projects • Drive cross functional projects and coordinate initiatives that deliver synergy benefits in product and supply chain, • Take ownership of specific workstreams within broader group transformation programmes Group Range Strategy & Rationalisation • Collaborate with Heads of Buying and Merchandising across group businesses to identify opportunities for range alignment, consolidation, or differentiation where appropriate., • Lead projects that deliver a more strategic, data led group wide approach to product selection — optimising for quality, value, customer relevance, and commercial performance., • Work with group leadership to define category priorities and develop range architecture models that unlock commercial benefits without compromising each brand’s identity. Performance, KPIs & Commercial Impact • Define and track synergy specific KPIs and cost saving targets in collaboration with Finance and Buying leadership., • Monitor progress against group wide commercial objectives linked to buying synergies, ensuring initiatives remain on track and deliver measurable value., • Attend and lead Steering Group updates as and when required preparing materials and tracking deliverables Cross Functional & Cross Business Collaboration • Act as a key connector between buying teams and wider group functions (e.g. Supply Chain, Marketing, Finance)., • Facilitate workshops, alignment forums and governance routines that keep teams focused, • Support capability building and knowledge sharing across the group to embed best practice and reduce duplication of effort. Innovation, Insights & Thought Leadership • Bring external insight and internal data together to surface opportunities for innovation across the buying function., • Support the evolution of how product ranges are built and managed across the group – including frameworks, systems and decision rights. Knowledge & Skills Required: • Commercial Buying Experience: 7 or more years in buying, procurement, or commercial strategy roles within retail or FMCG, with a strong understanding of product led buying (wine and drinks experience is advantageous but not essential)., • Synergy Delivery: Demonstrated experience identifying and delivering commercial or operational synergies across multiple business units, functions, or geographies., • Cross Entity Collaboration: Proven ability to influence and align stakeholders across distinct business units or group structures to drive coordinated outcomes., • Programme & Change Leadership: Strong track record managing complex, multi stakeholder projects with clear KPIs, milestones, and governance. Change management experience is a plus., • Supplier Strategy & Negotiation: Skilled in supplier evaluation, strategic sourcing, and building joint value through commercial partnerships. Comfortable leading or supporting negotiations at group level., • Commercial Acumen: Highly analytical with a strong grasp of margin, pricing, contribution structures, and range economics. Able to interpret data and financial models to guide decision making., • Process & Systems Awareness: Familiarity with buying systems, procurement platforms, or supply chain workflows. Able to identify opportunities to streamline or harmonise tools across the group., • Influencing & Communication Skills: Confident communicator, able to simplify complexity, align senior stakeholders, and bring teams along on the journey., • Consultancy & Transformation exposure: Experience in a consultancy, transformation, integration setting is advantageous — with a structured, outcome led approach to delivering change., • Resilience & Adaptability: Comfortable operating in ambiguity, navigating competing priorities, and working across varied commercial contexts, • Certifications: WSET qualifications highly desirable. What's in it for you: • A competitive salary & performance related bonus, • Up to 20% Staff Discount, • 33 days holiday, including public and bank holidays,9 we also have a Holiday Purchase Scheme, • Life Assurance of 3 times your annual salary, • A contributory Company Pension Plan, • Career development opportunities we are passionate about nurturing our internal talent, offering career progression supported by our excellent in house training schemes!, • Free parking at our Watford Support Centre, with electric charging points, • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line, • Company maternity, paternity and adoption leave after 26 weeks, • Company sick pay scheme, • Access to Cycle To Work and Car Lease salary sacrifice schemes On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview

As part of our Retail team, you’ll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. Supporting with overseeing the day-to-day

Key Responsibilities Drive sales and help achieve store targets Provide excellent customer service in-store and over the phone Maintain high standards of appearance, safety, and cleanliness Motivate and support your team to deliver results Spot opportunities to increase efficiency, revenue, and occu

We are looking for a passionate Store Manager to help continue driving Skinnydip forward! The role will be based across our two London stores (Camden and Covent Garden) and the ideal candidate will have at least 1 year experience in a similar retail/customer service management position.If you are a

If you are looking to join our team of over 3000 employees across our 350 UK stores, we have a fantastic opportunity for an Assistant Store Manager to join our team in Eltham. Our stores provide a welcoming and enjoyable shopping experience, reflecting our dedication to outstanding customer service.

Assistant Store Manager | Ealing | Retail | Salary up to £32,000 + Benefits. As the Assistant Store Manager you will be at the forefront of creating an exceptional environment for customers and inspiring the team to deliver brilliant customer service. You will be supporting the Store Manager in dri

Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing th

Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help

Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. The role The store manager is our brand ambassador and responsib

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. The Position - Assistant Store Manager, Draycott Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager. Bring any potential shrinkage information to t

Assistant Store Manager - Harrods, London. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Support the Store Manager in ensuring that the team is providing exceptional standards of customer service.

Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing th

50,600 - £68,200** per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company PrinciplesConfidently create an environment where every colleague can achieve their best workBe responsible for managing and improving the day-to-day operations and performance of your store’s KPIsOptimise processes and solving problems to keep your store running like clockwork and your team focused on their tasksMake sure that excellent Customer Service is given to everyone who shops with usWhat you'll need Experience leading and developing a team in an exciting, fast-paced environmentExcellent time-management, delegation, and problem-solving skillsA pride in offering unmatched support to your customers and your team through every shiftStrong communication skills to tackle even the trickiest conversationsThe confidence to monitor, manage and improve your store’s key performance indicatorsWhat you'll receive 30-35 days holiday (pro rata)A fully expensed company car or car allowance10% in-store discountContributory pension schemeEnhanced family leaveSalary includes 10% London AllowancePlus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help

About the Role The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. Ensure the protection and use of stock is in the best interests of the business and report any inaccuracie

What's this role about? As part of our Retail team, you'll be joining our store in Central London on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll b

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre

Closing date: Customer Team Member Location: Central Corner, Roche, PL26 8JF Pay: £12.60 per hour Contract: 18 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community – get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre

Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, we can discuss this further at interview.As the Store Manager, you will;.Lead & develop a passionate team to deliver outstanding customer service & maximise performance.Create exciting in-store promotions and exp

Self-Motivated with a natural approach to sales?.At Levi’s we believe in originality, making an impact and standing up for what is important.We’d love for you to join our team….As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service.

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre

Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre

We are looking for an engaging and passionate Duty Manager to join our team in our. As a Duty Manager, you will be responsible for driving the store forward, now and in the future, achieving excellent customer service and retail standards through team performance.

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre

Self-Motivated with a natural approach to sales?.At Levi’s we believe in originality, making an impact and standing up for what is important.We’d love for you to join our team….As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service.

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Assistant Manager A

Store Manager - Central London (NEW FLAGSHIP STORE OPENING). Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, liste

A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors tre