JOB TODAY logo

Customer service in store jobs in London - Page 3Create job alerts

Are you a business? Hire customer service in store candidates in London

  • Commercial Manager
    Commercial Manager
    19 days ago
    £51000–£55000 yearly
    Full-time
    London

    Overview We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion. Key Responsibilities • Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services;, • Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance;, • Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies;, • Negotiate commercial terms with corporate customers and key suppliers;, • Oversee delivery coordination processes to ensure service quality standards are consistently met;, • Set sales targets and monitor team performance to support achievement of commercial objectives;, • Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance;, • Manage client billing arrangements and account status to support healthy cash flow management;, • Support local brand marketing activity including promotional events, community partnerships and sampling campaigns;, • Contribute content ideas and promotion proposals aligned with company brand and social media standards;, • Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision. Candidate Requirements • Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline;, • Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations;, • Strong leadership skills with a proven ability to manage and motivate operational teams;, • Excellent communication, negotiation and organisational capabilities;, • Familiarity with delivery platforms such as HungryPanda and online ordering systems;, • Fluency in English and Mandarin and/or Cantonese essential;

    Easy apply
  • Kitchen Team Member
    Kitchen Team Member
    19 days ago
    £12.3–£13.3 hourly
    Full-time
    London

    Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Benefits: Competitive hourly wage. Complimentary meals during shifts. Generous employee discounts. Referral programme with the potential to earn up to £250. Company pension. Paid holiday entitlement. Opportunities for career development and progression. Other Details: Experience: Required, with a minimum of 1 year in a similar role preferred. Languages: English required; additional languages are a plus. Employment: Full-time, flexible schedules available. Schedule: Monday to Sunday, with shifts scheduled across all locations. Key Responsibilities: Food Preparation & Quality Control: • Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish., • Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing., • Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: • Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations., • Carry out health and safety compliance checks regularly, ensuring that all procedures are followed., • Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: • Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage., • Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: • Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations., • Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: • Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences., • Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: • Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting., • Strong understanding of food safety regulations and procedures., • Ability to work efficiently in a fast-paced environment while maintaining high standards., • Strong teamwork and communication skills, with a positive, solution-oriented attitude., • Flexibility with working hours, including mornings, evenings, weekends, and holidays. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!

    Immediate start!
    Easy apply
  • Front of House Team Member | 12pm - 3pm | Monday - Thursday
    Front of House Team Member | 12pm - 3pm | Monday - Thursday
    25 days ago
    £12.25 hourly
    Part-time
    London

    We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 11am - 2pm | Monday to Friday | 15 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice, • Compensation | £12.25 per hour, • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    Immediate start!
    No experience
    Easy apply
  • Store Manager
    Store Manager
    1 month ago
    Full-time
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

    Easy apply
  • FOH Team Member - 12pm-9pm
    FOH Team Member - 12pm-9pm
    27 days ago
    £12.25 hourly
    Full-time
    London

    FOH Team Member - Part Time We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 20 - 30 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis, • Expectations | Efficiency, Communication, Energy, • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling, • Experience Requirements | 1 Year, • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice, • Compensation | £12.25 per hour, • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    Immediate start!
    No experience
    Easy apply
  • Pizza Chef
    Pizza Chef
    1 month ago
    £12–£15 hourly
    Full-time
    London

    About PZAZA PZAZA is not your average pizza joint. We're serving up globally inspired, flavour-loaded pizzas with bold toppings like oxtail & jerk chicken. What started as an exclusive, Instagram-only drop model is now evolving into a physical space where walk-ins, collection, and street flavour meet. We're building something special—and we need the right team to help level up. We’re now looking for a reliable, fast, and detail-oriented Pizza Prep & Assembly Cook to join our core kitchen team. What You’ll Be Doing 1. Prepping dough, sauces, and toppings for service, 2. Assembling pizzas with precision and consistency, 3. Running the oven and making sure each pizza hits the PZAZA standard, 4. Working closely with kitchen leads and front-of-house team to stay on pace, 5. Assisting with setup and clean down of the shop daily, 6. Ensuring your station stays clean, stocked, and smooth under pressure You Need To Be 1. Fast, focused, and clean under pressure, 2. Comfortable with high-volume prep and service, 3. Able to adapt from a ghost kitchen vibe to customer-facing energy, 4. Detail-oriented — our flavours are bold, but our standards are tight, 5. Has experience working in a kitchen (pizza/dough experience a plus) Why Work With PZAZA? • Be part of an exciting brand that’s on the rise, • Work in a team that values culture, quality and creativity, • Staff meals, perks and growth opportunities as we expand, • Your role matters – you're helping build the future of PZAZA from the ground up

    Immediate start!
    Easy apply
  • 🌟 Multi Store Manager
    🌟 Multi Store Manager
    1 month ago
    £38000–£42000 yearly
    Full-time
    London

    📍 Locations: London (multi-site across our Bread&Truffle stores) 💰 Pay: £40,000+ per year 🚇 Perks: Oyster card provided for travel between sites 🍽️ Extras: Free food on shift, staff discounts, growth opportunities 🕒 Availability: Full-time, must be flexible across weekdays & weekends 🍞 We’re Hiring: Multi-Store Manager — Bread&Truffle London Bread&Truffle is looking for an energetic, organised, and people-focused Multi-Store Manager to lead our team across multiple London locations. If you’re passionate about food, hospitality, and delivering outstanding customer experiences — this is your moment. What You’ll Do As our Multi-Store Manager, you’ll be the heartbeat of our stores by: ✨ Leading and motivating staff across multiple sites ✨ Ensuring each location maintains Bread&Truffle’s signature top-tier service ✨ Managing stock, ordering, and suppliers ✨ Overseeing daily operations, scheduling, and performance targets ✨ Training and developing team members ✨ Maintaining exceptional standards in food safety, hygiene, and store organisation ✨ Driving sales, customer satisfaction, and overall store success We’re Looking For Someone Who 💼 Has previous supervisory or management experience in hospitality or retail 🙌 Is a natural people leader with strong communication skills 📈 Is results-driven and confident managing KPIs 🧼 Has excellent attention to detail and operational standards 🚀 Thrives in a fast-paced, hands-on environment 🕒 Is flexible and reliable, with the ability to work across multiple stores Why Join Bread&Truffle? ❤️ Supportive, friendly team atmosphere 🚇 Oyster travel card provided 🍕 Free meals during shifts 📚 Opportunities for growth as we expand ✨ Be part of a brand known for quality, passion, and great vibes If you’re ready to take the next step in your hospitality career and lead with positivity, passion, and purpose — we’d love to hear from you!

    Immediate start!
    No experience
    Easy apply
  • Front of House Team Member | 11am - 2pm
    Front of House Team Member | 11am - 2pm
    2 months ago
    £12.25 hourly
    Part-time
    Nine Elms, London

    We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 11am - 2pm | Monday to Friday | 15 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice, • Compensation | £12.25 per hour, • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £13–£15 hourly
    Full-time
    London

    Job title: Waiter/ss Salary: Up to £15 per hour Hours: Up to 45 per week Perks & Benefits: Generous & achievable bonus scheme – your hard work pays off! 24/7 Employee Assistance Programme (Health Assured) – your well-being matters. 75% off food & drinks on shift + exclusive discounts off-shift. Tips – because great service deserves great rewards! Fast-track career progression – many of our leaders started just like you! Personalised cake on your birthday. The Opportunity: We have an exciting opportunity to join our business in strong growth. Why is this exciting? Well, we love to develop our teams and most of our in store leaders have developed from team member roles. Who are L’ETO Group I hear you ask? L’ETO Group is a renowned brand known for delivering exceptional culinary experiences through our chain of cafes and restaurants. We pride ourselves on offering high-quality products and creating memorable experiences for our customers. Our commitment to excellence and innovation has positioned us as a leader in the food and beverage industry. Starting as a bright café in Soho, London, L’ETO has transformed into an all-day dining restaurant with 40 branches in 7 countries including the UK, UAE, Saudi Arabia, Oman, Kuwait, Qatar and Jordan. This provides the opportunity for you to grow your career and maybe even take it in a different direction. The world is your oyster! We have 6 core values to our business that we live and breathe every day: - Unique Product - We believe in our product. It is unique and ideal for our customer base. We pride ourselves in having unique teams too, where everyone is welcome and given opportunity to grow with us - Open Communication - We believe in being open and honest when we communicate. We avoid politics where possible and are always open to feedback from our teams - Continuous Learning - Every day is a school day! We believe in continuously learning from each other and from our experiences - Opportunities to Grow - We are a growing business! This gives our teams a great opportunity to grow their career with us - Multinational Enthusiastic Team - We hire people from all backgrounds and have a very healthy, diverse mixture of people from many different backgrounds. We truly believe this supports better performance and growth as a business - Financial Wealth - We perform well as a business and we like to invest our profits into our business growth and our teams. There are ample opportunities to earn bonus and TRONC for all roles Now let’s talk about your role… Are you an engaging individual waiting for your opportunity to grow your career in a forward thinking, fast paced business? Or want to use your personality to create unforgettable moments for our guests? Our Waiters are tasked with supporting our Waiters to ensure consistent service for our guests that elevate their experience. You’ll complete varied activities ranging from cleaning toilets and tables to owning your section and interacting with guests. We are a “walk-in” only business, we don’t need bookings to fill our restaurants! We’re a supportive and hands-on team, we expect our team of all levels to roll up their sleeves and support each other. You’ll be getting fully involved in the day-to-day operations of your branch from hosting guests coming through the door, to making drinks orders. A full Job Description will be made available to you during the hiring process. Essential Experience: - Excitement and passion for delivering great service - You have Waiting experience It would be even better (but not essential) if: - You have over 2 years Waiter experience - You have full table service experience in a Casual Dining Restaurant Are you excited by the prospect of a fast turnaround, table service brunch, lunch and dining establishment? Does this look like your next opportunity? Apply now! What have you got to lose?

    Immediate start!
    Easy apply
  • Junior Sales Assistant
    Junior Sales Assistant
    2 months ago
    £20000–£50000 yearly
    Full-time
    Watford

    Junior Sales & Marketing Assistant - Full Time Immediate Start | Full Training Provided Our client has an immediate opening for ambitious, driven and self-motivated individuals to fill a Junior Marketing Assistant position. What Our Client Does: Our client gives brands a voice. They make it our primary goal to represent brands in a way that will not only increase their loyal customer base but will overall leave every potential customer with a memorable experience. Client reputation is our main priority. Ideal Junior Marketing Assistants will have experience in a customer-facing role, as this is a very customer-centric position. Customer interactions will occur at pre-allocated locations throughout North West London where customers live, shop and work. A creative mind is helpful as you’ll need to think outside the box to help us stay fresh and ahead of the competition. Junior Sales & Marketing Assistant: Support Marketing Campaigns: Assist in the planning, coordination, and execution of experiential in-person marketing campaigns to drive brand awareness and engagement. Collaborate with the marketing team to develop creative concepts, promotional materials, and campaign messaging. Help set up and manage on-site marketing activations and demonstrations. Execute Marketing Initiatives: Participate in the implementation of marketing initiatives designed to increase brand visibility, trial, and distribution. Contribute to the day-to-day execution of in-person marketing campaigns, promotions, and sales support activities. Actively engage with customers to promote products/services and drive interest and engagement. Product Knowledge: Develop and maintain a strong understanding of the products/services offered by the company and its clients. Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and challenges. Customer Engagement: Represent clients and their brands in a confident, professional, and transparent manner during customer interactions. Conduct presentations, demonstrations, and product sampling activities to showcase key features and benefits. Address customer queries, concerns, and feedback promptly and effectively. Campaign Performance Measurement: Monitor and track the performance of marketing campaigns using relevant metrics and analytics tools. Analyse campaign data to gain insights into customer behaviour, preferences, and trends. Prepare regular reports and presentations to assess campaign effectiveness and make data-driven recommendations for optimisation. Achieve KPIs: Work towards achieving company and client Key Performance Indicators (KPIs) related to brand awareness, customer engagement, and sales objectives. Collaborate with team members to set individual and team goals and develop strategies to meet or exceed targets. Requirements: Positive and proactive attitude towards learning and professional development. Ability to work independently while also contributing effectively as part of a team. Willingness to share ideas, offer creative input, and contribute to brainstorming sessions. Strong work ethic, goal-oriented mindset, and determination to achieve and exceed objectives. In this role, you will have the opportunity to gain hands-on experience in marketing execution, customer engagement, and campaign analysis. Your enthusiasm, creativity, and commitment to excellence will be instrumental in driving the success of marketing initiatives and delivering memorable brand experiences. If you think you’ve got what it takes, apply today! Applications: Apply via the online process, including a contact number. This is an immediate start opening, so if shortlisted, you will be contacted within 3 business days of submitting your application. Virtual interview will take place next week. Don’t meet every single requirement? Our client is dedicated to building a diverse, inclusive and authentic workplace, which is why we encourage you to apply even if your past experience does not align with every qualification listed. You may be just the right candidate for this or other roles. Please note: This position is on site. We operate in a performance-based industry and therefore growth opportunities and individual earnings will also be result-based.

    Immediate start!
    No experience
    Easy apply
left arrow iconPage 3right arrow icon