Are you a business? Hire customer service night shift candidates in London
No5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and inpuNo5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and input them into the point-of-sale system • Serve food and beverages to guests in a timely and efficient manner • Ensure that tables are properly set up and maintained throughout the shift • Respond to guest inquiries and concerns in a professional and courteous manner • Upsell menu items and promote specials as appropriate • Work collaboratively with the kitchen staff to ensure that orders are accurate and prepared to guest specifications • Handle payment transactions and process credit card payments • Maintain a clean and organized work area Requirements: • Previous experience as a waiter / waitress in a fast-paced restaurant environment • Strong communication and interpersonal skills • Ability to work efficiently in a dynamic environment • Excellent organizational and multitasking abilities • Ability to stand and walk for extended periods of time • Flexible availability to work on Fridays, Saturdays, and Sundays • Must be authorized to work in the U.K If you are passionate about providing exceptional customer service, and have a strong work ethic, we encourage you to apply for this exciting opportunity at No5 Dining Lounge. Please submit your resume and a cover letter detailing your experience and qualifications for this position.
WE ARE MULTI- AWARD WINNING LONDON NAIL SALON. Great pay! Great location! Great team! NW9 KINGSBURY LONDON REQUIREMENTS : •UK QUALIFICATIONS (NVQ/VTCT/CITY OF GUILDS)- MUST!!!! •Additional training in salon will be provided. • A year of salon experience preferable (but not necessary) •Valid UK work permit •English speaking - Must!! •Excellent customer service •Able to work as a team and under pressure. •Time management skills Salon provides many services: HARD GEL EXTENSIONS, BIAB, GEL POLISH MANICURE AND PEDICURES
Responsibilities: - Opening and Closing Duties: - - Assist with setting up the shop for the day. - - Perform closing procedures, ensuring all tasks are completed. - Coffee Preparation: - - Expertly prepare and serve a variety of coffee beverages. - - Operate and maintain coffee machines and equipment. - Customer Service: - - Greet and serve customers promptly and courteously. - - Provide customers with cutlery and other necessary dining items. - - Serve food and beverages efficiently. - Maintaining Cleanliness: - - Clean and sanitize tables and dining areas regularly. - - Ensure all areas of the shop are kept clean and orderly throughout the day. Requirements: - Proven experience as a barista. - Strong customer service skills. - Ability to work efficiently in a fast-paced environment. - Attention to detail and cleanliness. - Ability to work flexible hours, including weekends
Location: Bayswater & Paddington, London Job Type: Full-time (Morning Shifts) We are seeking a passionate and friendly Barista to join our team! The ideal candidate will work primarily in our Bayswater location but will also be required to occasionally work at our Paddington coffee shop. Key Responsibilities: Prepare and serve coffee beverages to a high standard Provide exceptional customer service Assist with general café duties, including cleaning and restocking Maintain a positive and welcoming environment Requirements: Previous barista experience preferred Ability to work morning shifts Strong communication and interpersonal skills Flexibility to work at both Bayswater and Paddington locations Why Work with Us? Friendly and supportive team Opportunities for growth and learning Competitive pay
Sanzio is a bustling Italian restaurant in the heart of Willesden Green, London. We focus on making the best of Italy's favourite staples, such as pizza, pasta, and salads. In addition, we offer daily specials on meat, fish, and seafood based on fresh and seasonal ingredients. We aim to provide our customers with beautiful food and a relaxing old-world atmosphere to enjoy with friends and family. Role Description This is a full-time on-site role for an Assistant Manager/Manager at Sanzio. Your primary responsibility will be to provide exceptional customer service, ensure a pleasant dining experience for every customer, and help our existing team grow within their position. We are looking for someone who is not scared of work and likes to be active. Most importantly is that your personality is kind, easy-going and focused. Qualifications You must have at least five years of full-time employment as a Waiter and, ideally, some experience as an assistant manager. Customer Service, Communication, and Food & Beverage skills Experience in the food service industry Knowledge of food safety and hygiene practices Ability to work well in a team and handle multiple tasks Excellent communication and interpersonal skills Basic cooking skills Positive and friendly attitude This role is not suitable for part-timers of students. Wages can be yearly or hourly and it will be based on your experience and capabilities
Experienced Hair Stylist (Freelancer) – Giorgio Hair Salon, Southgate, North London - Job Title: Experienced Hair Stylist (3-5 years of experience minimum) - Location: Southgate, North London (free parking is available) - Job Type: Full-time or Part-time (freelance) - Salary: Competitive salary (negotiable based on experience) About Us: We are a well-established salon located in North London. We are known for our exceptional service and loyal client base. Our salon offers a wide range of hair services, including cutting, colouring, styling and treatments. We have just changed management and as we continue to grow, we are looking for an experienced and creative hair stylist to join our growing and friendly team. Job Description: You will be responsible for providing high quality hair-care services (including colouring, highlights, cuts/blow-dries and other popular styling services) for our clients and have the opportunity to showcase your expertise in providing exceptional styling services. You will have a strong passion for this industry and showcase this through your work. About you/key responsibilities: - Minimum of 3-5 years of experience working as a stylist. - Ideally NVQ level 2 in hairdressing, but other private qualifications or equivalent experience will also be considered. - Must have excellent communication and customer service skills e.g. friendly, good with people. - Be ready to showcase a portfolio of your previous work, demonstrating your creativity and technical skills in different styles and services. - Proficiency in a wide range of hairdressing techniques, including cutting, colouring, blow-dries and styling. - Able to perform consultations with clients and deliver tailored results. - Ability to work well under pressure and manage a busy schedule in a fast-paced environment. What We Offer: - Competitive salary and flexible working arrangements. - Opportunity to contribute to a rapidly expanding business. - A friendly, creative, and supportive team. - A loyal and growing client base. How to Apply: If you’re ready to kickstart your career as a hair stylist and grow with us, we’d love to hear from you!
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 37.5 hours per week plus overtime (site rules applies). You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: - OFF Sun: - OFF Job description As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: Greeting and looking after our guests so they go home delighted Serving customers, ensuring they receive an easy and seamless personalised experience Being knowledgeable about the menu and making recommendations to our guests Representing Compass Group UK&I and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Hospitality Assistant will: Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride Take initiative and make decisions that are right for our customers Be an excellent team player with great communication skills Have a desire to succeed in your role Possess the ability to work under pressure As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!
Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.
· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.
We are looking for an energetic individual to join our team! Our team is looking for a quick-thinking, smiley person with an enthusiasm for delivering an exceptional level of customer service throughout their shift. We (Sam & Kevin) are a duo that used to work together in another coffee shop together and decided to open up our own. We take pride in this adventure and would love to have a few new additions to the team. The role will consist of: • Keeping the kitchen clean and tidy • Making all the preparations • Creating plates for the orders • Managing consistency in the dishes.
Key Responsibilities: Packing Fruit: Efficiently and accurately pack fruit on the production line, ensuring each package meets company quality standards. Quality Control: Inspect fruit for defects and remove any substandard products before packing. Production Line Operations: Work collaboratively with other team members to ensure the production line runs smoothly and efficiently. Labelling and Sealing: Apply labels and seal packages as required, ensuring that all packages are correctly marked and secure. Health and Safety Compliance: Follow all health and safety guidelines to maintain a safe working environment. This includes wearing appropriate personal protective equipment (PPE) and adhering to safety protocols. Equipment Maintenance: Assist in the routine cleaning and maintenance of packing equipment and work areas. Qualifications: Previous experience in a production or packing environment is preferred but not required. Strong attention to detail and commitment to quality. Ability to work effectively as part of a team in a fast-paced environment. Basic understanding of health and safety practices in a production setting. Flexibility to work the night shift (23:00 - 06:00) with a paid 30-minute break.
We are seeking a dedicated and customer-focused Team Member to join our dynamic team. This role involves working across all areas of our operation, including cooking, cleaning, serving, and food preparation. You will play a key part in maintaining our high standards of Quality, Service, and Cleanliness, while ensuring every customer enjoys a great experience. We pride ourselves on a positive work environment that fosters teamwork and growth. If you're enthusiastic, adaptable, and passionate about customer service, we’d love to have you on board! Key Requirements: - Adherence to strict hygiene and grooming standards. - A full uniform will be provided, excluding jeans and shoes. TEAM MEMBER RESPONSIBILITIES: - Food Preparation & Cooking: Prepare and cook a variety of menu items, including burgers, chicken, fried products, and shakes, while following daily prep schedules. - Customer Service: Operate tills and deliver exceptional service with a friendly and helpful attitude. - Order Accuracy: Check and pack orders accurately, ensuring all items meet quality standards. - Order Presentation: Present orders to customers in a professional and timely manner. - Restaurant Cleanliness: Maintain cleanliness throughout the restaurant, keeping workstations and common areas tidy. - Customer Issue Resolution: Address customer inquiries and resolve complaints professionally to maintain satisfaction. - Team Collaboration: Work effectively in a team environment, utilizing different styles and methods as needed. - Adaptability: Stay organised and calm during busy periods, ensuring smooth and efficient service. - Communication: Exhibit strong communication skills with team members and customers alike. - Professionalism: Maintain high personal standards of work, hygiene, and behaviour at all times. What We’re Looking For: - A positive attitude and willingness to learn. - Ability to handle fast-paced environments while staying calm and efficient. - Excellent communication and teamwork skills. - A passion for providing exceptional customer experiences
We’re looking for a charismatic and talented Senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings
SHIFT MANAGER JOB DESCRIPTION We are looking for a proactive and results-driven Shift Manager to join our leadership team. As a Shift Manager, you will be trained to perform all the responsibilities of a Team Member while also managing the daily operations of the restaurant in the absence of the Store Manager. You will play a critical role in ensuring the smooth operation of the restaurant by maintaining company standards in areas such as product preparation, customer service, team management, and financial accountability. If you are an enthusiastic leader with a passion for service, this role offers great opportunities for growth and development. Key Responsibilities: - Team Leadership: Oversee daily restaurant operations, guiding and directing Team Members to ensure a seamless workflow. - Employee Supervision: Train, motivate, and coach Team Members to perform at their best. Assist in the onboarding and development of new staff. - Shift Management: Coordinate team schedules, manage shift changes, and handle employee breaks while ensuring the restaurant runs smoothly. - Operational Excellence: Execute all Team Member tasks when needed, including food preparation (grill, fry station, beverages), order accuracy, cleaning, and customer-facing services. - Customer Experience: Maintain a high standard of fast, accurate service, ensuring every customer has a positive experience and all food meets company standards. - Inventor; Ordering: Assist the Store Manager in managing inventory levels, placing orders, and ensuring supplies are adequate for daily operations. - Store Maintenance: Ensure the restaurant is clean, organised, and maintained according to health and safety regulations. - Reporting; Accountability: Complete shift summary reports, track performance, and contribute to financial responsibilities such as cash handling and deposits. - Recruitment Support: Help the Store Manager with hiring tasks, including recruiting, interviewing, and selecting qualified candidates. What We’re Looking For: - Proven leadership and team management experience. - Excellent problem-solving and communication skills. - Strong multitasking abilities, especially in a fast-paced environment. - Passion for providing excellent customer service. - Attention to detail in maintaining high standards of cleanliness and food quality. - Ability to stay calm and organised during peak hours
Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time / Part-Time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!
Join Our Team of Professional Delivery Drivers at Smart Friendly Haulage! Based in East London and West London Are you a skilled driver with a passion for delivering exceptional service? Smart Friendly Haulage is looking for dedicated delivery drivers aged 25 and above to join our dynamic team. Requirements: - Full UK driving license held for a minimum of 2 years - Strong work ethic and customer service skills Benefits: - £125-£140 - 7 days a week - £70 for evening - 6pm-11pm ( evening route ) - Exciting opportunities for growth and advancement - Join a supportive team environment at Smart Friendly Haulage Job Details: - Start time between 6:30 am - 8:00 am - Deliver goods to our valued customers with care and efficiency If you are ready to take the wheel and drive your career forward.
IMMEDIATE START Night shift cleaning operative in Canary Wharf Shift time: 23:00 to 05:00 Duties: Washing up kitchen equipment, cleaning floors, dusting (you will be given a full checklist of work) Location: Canary Wharf We can offer up to 7 days work as required We pay MONTHLY We are looking for someone with experience of cleaning, particularly if this includes wash up of kitchen equipment
As personal assistant to the company Director of an Events Company the role will be varied including operations; customer service and administrative work.
What we look for in a Bar staff: As the successful member of our Bar team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. What We Offer Our Bar Staff: -Access to our Career Pathway, Apprenticeships and training and development courses -Free Meals -Weekly pay -Service charge -28 days holiday per year -20% discount in all Young’s pubs and hotels -Share Save Scheme -Company Pension Scheme Thanks for your interest in working at the Buckingham Arms. If you’d like to be part of our team, then apply now!
We looking for an energetic and happy front of house team member to join our new brand with a brand new quick service restaurant. We are looking for someone energetic, loud and fun, who has a great passion to deliver the best customer experience and loves good food. Starting salary is £12. We are located on 45 Charlotte Street, London W1T 1RS. What will you do: Serving customers, looking after Food Safety and general cleanliness, deliver excellent customer service, help building strong regular customer base, stocking up and looking after displays etc. What we're looking for: energetic, bubbly and passionate people previous experience in customer service a team player a motivated person someone awake and quick learner willing to learn attitude and good level of spoken English. The right front of house person uplifts the entire experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, it is the duty of our front of house to provide an excellent overall customer experience for our guests. Keep in mind that your duties may require working in shifts and/or occasionally during weekends and holidays. What we offer: Free food on a shift, 28 days of paid holiday per annum, opportunities to grow in the company. Sundays are off. 5 days a week work between Mon-Sat. Job Types: Full-time, Part-time, Permanent Salary: From £12 per hour Job Types: Full-time, Permanent Pay: £12.00 per hour Expected hours: 35 – 45 per week
Job Type: Permanent, Full Time The Company: Artima Projects Ltd is a well-established, family-run construction company serving residential and commercial clients throughout the Central London. Over the years we have built up an excellent reputation for high quality craftsmanship and great customer service. The Position: We are looking for a polite and conscientious multi skilled tradesman to join our growing company. We have over 35 years of experience specialising in home extensions, loft conversions and refurbishments. The Candidate must have: - At least 3 years of multi trade experience - Qualifications in at least one trade - Excellent work ethics - Right to Work in UK - An CSCS card Please click the APPLY button and to submit your CV with a covering letter.
Meat The Fish, located in the heart of Chelsea, is looking for an experienced, positive, and motivated full-time Cocktail Bartender. Open for lunch and dinner, our Mediterr-Asian dishes feature seasonal, local produce with a good balance of meat, fish, and plant-based specials. Our curved bar is central to the restaurant and offers enticing signature cocktails, providing a full dining experience. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide excellent customer service - A can-do attitude and multitasking skills to ensure tasks are completed on time - A results-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package, including: - Competitive salary & bonus - 28 days of holiday - Pension - Group discounts - Amazing staff food - Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks – an excellent opportunity to learn and grow within the company, with a few new openings coming up. £15/16 per hour (including service) 40/45 hours a week Starting date: ASAP Please let me know if the above sounds interesting, as we'd love to invite you for an interview sometime this week. Looking forward to hearing from you. MTF Team
Looking for a Barista, with good coffee experience. Has to work well within a team and have great customer service. Needs to be able to work weekends
Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately