Customer service night shift jobs in BirminghamCreate job alerts

• Hybrid role split roughly 50/50 between:, • Service Operative:, • 4 day week – 38 hours per week, 9.5hrs per day (Monday – Thursday)., • Must have a MANUAL driving licence., • Working nationwide with overnight stays., • Report for work Monday morning 7am, Service team travel together in works van to hospital site, travel back Thursday afternoon, finish 5pm., • Exchanging old curtains for new curtains in hospitals., • Overnight stay inconvenience payment £25 per night., • Overnight stays include Evening meal and breakfast (Premier Inn)., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x, • Warehouse Operative:, • 5 Day week – 38 hours per week, • Desirable to have counterbalance Forklift licence – (willing to send on training course if the right person), • Shift times - whilst training 7:00am – 3:00pm, when trained 9:00am – 5:00pm, • Data entry and Order progression on company ERP system., • Goods In – Receiving, physical and data entry on ERP system., • Goods In Inspections., • Goods out – Dispatching finished goods., • Booking Couriers using online portals., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x. The Service / Warehouse Operative is responsible for the delivery of services and projects at hospital sites nationwide. This includes installations, exchanges, surveys, trials, and adaptations. This role ensures that all services are delivered to the highest standards of quality, safety, and compliance, whilst maintaining excellent communication with colleagues and customers. Closely liaising with customers and engaging in problem solving with hands-on involvement every day. The Service / Warehouse Operative plays a central role in upholding service standards, supporting business growth, driving continuous improvement, and strengthening the companies reputation for reliability and professionalism. The Service / Warehouse Operative will provide valuable assistance to the Distribution Production Planner role. Supporting on a daily basis and providing holiday cover for all warehouse duties with the exception of production planning. Service Oversight • Delivery of all service jobs ensuring tasks are performed effectively and completed on time., • Act as the primary point of contact for customers when on site working alone resolving issues promptly., • Ensure all work comply with the companies quality standards, customer requirements, and health & safety regulations., • Working to recognised Standard Operating Procedures (SOPs) and safe working practices., • Liaise directly with customers to confirm schedules, manage expectations, and ensure service satisfaction., • Conduct detailed and accurate site surveys for new opportunities and existing clients., • Support implementations at new customer sites, ensuring compliance with internal procedures and quality standards., • Deliver product demonstrations for customers and support training and inductions for new subcontractors. Reporting & Documentation • Maintain accurate project records, reports, and handover documentation., • Ensure all installation-related documentation is complete, accurate, and shared effectively across departments for smooth handovers. Warehouse Oversight • Process and transact customer orders – EFACS, • Organise daily courier dispatch - using service providers booking portal., • Organise palletised dispatch liaising with Customer Servies and service providers., • Operate a counterbalance Forklift – loading and unloading deliveries and dispatch., • Maintain accurate goods received and Inspection records., • Maintaining warehouse LEAN 6S standards, ensuring an efficient work environment., • Various EFACS warehouse stock transactions, including but not limited to:- conversions and mixed box processing., • Stock take reporting accurate inventory information., • Maintenance duties – daily weekly checks Health, Safety & Compliance • Comprehend service-related health & safety documentation, including risk assessments, incident reports, and Toolbox Talks., • Oversee recycling and waste management activities, ensuring curtains are returned, sorted, and baled appropriately; collate and share recycling data internally., • Ensure Waste Transfer Notes and all environmental documentation are valid, accurate, and compliant with current regulations. Logistics & Vehicle Management • Manage the company van, ensuring cleanliness, maintenance, and scheduling of internal checks., • Undertake forklift duties as required. Continuous Improvement • Identify and implement opportunities to improve service delivery processes, subcontractor performance, and customer outcomes., • Actively contribute to Continuous Improvement initiatives across service delivery and operations., • Collaborate closely with Operations, Commercial, and Customer Service teams to ensure seamless project delivery. Essential • Full, clean UK manual driving license, • Good organisation, time management, and administrative skills, • High attention to detail and accuracy, • Good working knowledge of Excel, • Strong interpersonal and communication skills, with the ability to engage confidently with customers, contractors, and internal teams, • Forklift license (counterbalance) Desirable • Customer-facing or field-based experience, particularly in a healthcare or clinical environment Familiarity with waste management, recycling processes, or environmental compliance documentation

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED BASE SALARY £25-31,500 DOE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

Company Description Are you an experienced HGV Driver (minimum 12 months) looking for a role that goes far beyond what you would normally see? We are recruiting for drivers to join our specialist events logistics team, supporting high-profile Formula 1 events across Europe, International Flyaways available, combined with UK tramping and general haulage outside of the F1 season. This is an exciting, fast-paced role for drivers who enjoy travel, teamwork, hands-on work, and being part of world-class event operations. Job Description What You’ll Be Doing Formula 1 Season (Trackside Operations) You will be responsible for transporting and delivering high-value cargo across the UK and Europe to support the full Formula 1 calendar. This requires the ability to work away from home for extended periods of up to 14 consecutive weeks at a time. During each event you will: Transport & Logistics Drive HGV vehicles across UK and European locations carrying specialist event equipment Ensure all vehicles and trailers are safe, compliant, and roadworthy Assist with loading/unloading and securing all cargo to the highest standardTrackside Setup & Build Take part in the complete construction of race base, hospitality units and tyre fitting Mark out build areas, lay and level grids, and install structural components Carry out cleaning, maintenance, and interior setup of furniture and décorEvent-Time Duties Support hospitality operations including customer service, cleaning and kitchen assistance, and front-of-house tasks Complete maintenance tasks to uphold exceptionally high standards Work flexibly to meet changing event schedules and customer requirementsPack Down & Departure Dismantle units and structures to prepare all equipment for transport Assist with lifting, loading and securing pods, equipment, and trailers Maintain trucks to an immaculate condition—inside and out—throughout the yearOutside the Formula One Season You will carry out UK HGV tramping and general haulage duties across our Transport business, including: Deliveries and collections to RDCs Manual handling and store deliveriesDrop & swaps, trunking, and priority customer loads across multiple sectors Qualifications What We’re Looking For Valid Class 1 HGV licence – (12 months minimum experience) Flexibility to work away for up to 14 consecutive weeks Strong teamwork and communication skills Great work ethic with high standards of professionalism, proactive, independent thinking and a good attention to detail Willingness to take on varied tasks including construction, hospitality, and maintenance and therefore additional skills outside of driving is beneficial but not essential e.g. Trades (Carpentry, Plumbing, Electrical), Engineering, Building, Rigging, Forklift/Telehandler, Tyre Fitting etc Experience of driving in Europe and driving LHD units is advantageous but not essential Additional Information This is a unique chance to combine HGV driving with international travel, event logistics, and Formula 1 operations. If you want something more dynamic than standard transport work, this could be the perfect next step for you. We have permanent and fixed term contract opportunities available. Rates of Pay & Allowances Event Crew £125 day rate on shift £100 day rate on rest day Daily rates of pay will be payable when working on day or night shift during the Event Season. A daily allowance of £47 a day (night out, meal and overseas tax-free allowance) will be paid whilst on Event for working and rest days in Europe and Worldwide, where applicable. A daily allowance of £40 a day (night out and meal tax-free allowance) will be paid whilst undertaking Event work in the UK (with the exception of Silverstone). HGV General Haulage Hourly rate of pay in accordance with General Haulage rate card (dependent on shift and base depot location). This is reviewed annually. Retention Bonus available upon continuous service with Eventor

Company Description Are you an experienced HGV Driver (minimum 12 months) looking for a role that goes far beyond what you would normally see? We are recruiting for drivers to join our specialist events logistics team, supporting high-profile Formula 1 events across Europe, International Flyaways available. This is an exciting, fast-paced role for drivers who enjoy travel, teamwork, hands-on work, and being part of world-class event operations. Job Description What You’ll Be Doing Formula 1 Season (Trackside Operations) You will be responsible for transporting and delivering high-value cargo across the UK and Europe to support the full Formula 1 calendar. This requires the ability to work away from home for extended periods of up to 14 consecutive weeks at a time. During each event you will: Transport & Logistics Drive HGV vehicles across UK and European locations carrying specialist event equipment Ensure all vehicles and trailers are safe, compliant, and roadworthy Assist with loading/unloading and securing all cargo to the highest standardTrackside Setup & Build Take part in the complete construction of race base, hospitality units and tyre fitting Mark out build areas, lay and level grids, and install structural components Carry out cleaning, maintenance, and interior setup of furniture and décorEvent-Time Duties Support hospitality operations including customer service, cleaning and kitchen assistance, and front-of-house tasks Complete maintenance tasks to uphold exceptionally high standards Work flexibly to meet changing event schedules and customer requirementsPack Down & Departure Dismantle units and structures to prepare all equipment for transport Assist with lifting, loading and securing pods, equipment, and trailers Maintain trucks to an immaculate condition—inside and out—throughout the year Qualifications What We’re Looking For Valid Class 1 HGV licence – (12 months minimum experience) Flexibility to work away for up to 14 consecutive weeks Strong teamwork and communication skills Great work ethic with high standards of professionalism, proactive, independent thinking and a good attention to detail Willingness to take on varied tasks including construction, hospitality, and maintenance and therefore additional skills outside of driving is beneficial but not essential e.g. Trades (Carpentry, Plumbing, Electrical), Engineering, Building, Rigging, Forklift/Telehandler, Tyre Fitting etc Experience of driving in Europe and driving LHD units is advantageous but not essential Additional Information This is a unique chance to combine HGV driving with international travel, event logistics, and Formula 1 operations. If you want something more dynamic than standard transport work, this could be the perfect next step for you. We have permanent and fixed term contract opportunities available. Rates of Pay & Allowances Event Crew £125 day rate on shift £100 day rate on rest day Daily rates of pay will be payable when working on day or night shift during the Event Season. A daily allowance of £47 a day (night out, meal and overseas tax-free allowance) will be paid whilst on Event for working and rest days in Europe and Worldwide, where applicable. A daily allowance of £40 a day (night out and meal tax-free allowance) will be paid whilst undertaking Event work in the UK (with the exception of Silverstone). HGV General Haulage Hourly rate of pay in accordance with General Haulage rate card (dependent on shift and base depot location). This is reviewed annually. Retention Bonus available upon continuous service with Eventor

Asian-inspired restaurant brand in the UK, seeks a dedicated Team Member for night shifts. Responsibilities include preparing ingredients, cooking dishes, and ensuring food quality and customer service.

A leading heavy vehicle manufacturer in the UK is looking for a skilled technician to work night shifts from Monday to Friday.

Customer Service Advisor - Emergency Breakdown - Core Shift. Pushing for better by using resources available to offer the best customer service. Rotating shift pattern covering 365 days of the year shifts between 7am-9pm.

A leading food wholesaler in the UK is seeking night team members who are passionate about delivering excellent customer service. Successful candidates will have a can-do attitude, be part of a dynamic team, and ensure customer needs are met during operational hours. Applicants must be 18 years or o

The ideal candidate has a positive attitude, excels in customer service, and is a reliable team player. Enjoy an extra hourly night allowance for shifts after 10pm. A catering services provider seeks a Catering Assistant in England.

A leading logistics company in the UK is seeking a Customer Controller to join its dedicated Customer Service team. The role involves being the first point of contact for customers, ensuring great support and service in a fast-paced environment. Candidates should have strong customer service experie

Mary Rush Care Ltd is looking for a Supervisor to oversee operations, manage team members, and ensure exceptional customer service standards. The ideal candidate must be flexible, possess supervisory experience, and demonstrate a commitment to exemplary customer service. This position is vital in re

Ideal candidates are passionate about customer service, enjoy an active role, and are able to work in a structured environment. Join us in making fresh food and great service a priority for our customers. Morrisons seeks reliable, hands-on individuals to join our Nights team in Park Central.

We operate a 24/7 customer experience team and this role will require you to work shifts on a scheduled basis. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point‑of‑sale, customer records management, marketing au

A leading fast-food restaurant in the United Kingdom is seeking a Customer Care Assistant to ensure a welcoming atmosphere and assist customers in a busy environment. The ideal candidate will have strong customer service skills, be confident with diverse groups, and work effectively as part of a tea

You will be responsible for the upkeep and repair of client equipment, ensuring devices are restored to full operational status while meeting service level agreements.

Moto Hospitality is seeking a Team Member at Donington Park Services to provide exceptional customer service while managing orders and food production.

Ideal candidates thrive in a fast-paced, physical environment and possess strong customer service skills. The position offers a competitive hourly rate with nightshift premiums, discounts, and various benefits, including holiday entitlement and pension contributions. The role includes restocking she

Candidates should be prepared to work night or split shifts, and exhibit a positive professional attitude towards customers.

You will be responsible for ensuring customers' needs are exceeded by filling shelves, maintaining stock levels, and serving customers efficiently. A leading food wholesaler in Greater London is seeking hard-working night team members who have a can-do attitude.

In this role, you will prepare food, serve on the till, and assist customers throughout the night, ensuring the highest standards of quality and service. Candidates must be over 18 years old and be able to work during night hours, showcasing effective communication skills and a genuine enthusiasm fo

Join Booker as a Night Team Member and play a key role in ensuring customer satisfaction. We are looking for passionate individuals who excel in teamwork and are motivated to deliver outstanding service. Responsibilities include filling shelves, maintaining stock, and ensuring a smooth operation dur

Join M&S and be part of a revolutionary shift towards a more exciting retail experience.

A family-run fresh produce company in Greater London is seeking a Customer Service Advisor to join their night shift team from 7 pm to 3 am. No prior customer service experience is necessary, but strong communication skills and a willingness to learn are essential. The role involves handling custome

Enthusiasm for customer service and a proactive attitude are essential. A global beauty and wellness platform is seeking a Customer Experience Specialist to join their team. The position offers a fully remote setup, with a required shift from 12AM to 8AM.

Teamwork and a positive attitude are essential, as employees will be working together to ensure efficiency and customer satisfaction throughout the night shifts. This role focuses on providing exceptional customer service, managing stock levels, and supporting various store areas. A leading retail c

The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Responsibilities include managing daily operations, ensuring food safety compliance, training staff, and maintaining high service standards.

Euro Garages is seeking a Shift Supervisor for Starbucks in the United Kingdom. The role includes supervising and motivating the team, ensuring the highest levels of service, and assisting the Store Manager with various operational tasks.

The successful candidate will lead a team to deliver outstanding customer service, manage scheduling and performance, and ensure market-leading product availability. Morrisons is seeking a Night Manager in Devon and Torbay.

Location: Deptford | Full‑time: 40 hours per week with 2 days off | Shift: 7 pm–3 am (night shift) | Available to work ASAP. We’re looking for a friendly, proactive Customer Service Advisor to join our dedicated team during the night. Working shift patterns: 7 pm to 3 am (night shift).

In this role, you will be responsible for delivering an excellent customer experience, ensuring the highest standards of quality, service, and cleanliness in the restaurant. Benefits include holiday pay, service awards, meal allowance, and employee discounts on various brands.

Ideal candidates enjoy working in fast-paced environments, have an enthusiasm for customer service, and are open to learning new skills. The position offers benefits like a nightshift premium, shopping discounts, and access to wellbeing support programs. The role involves collecting stock from the w

You'll motivate staff, ensure high standards, and deliver excellent customer service across various channels. A leading food retailer in England is seeking a Shift Manager to join their team. Previous supervisory experience in a customer-focused environment is required.

Only the relevant HR representative/team and the relevant service will see the application form. There are a variety of full time and part time positions, including morning and evening shifts.

We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos. Someone approachable, professional, and customer focused.

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. We appreciate our team with our annual Belfry Awar

An OFSTED "Good" rated primary school in Batley require a Behaviour and Social Inclusion Worker to start as soon as possible This is a rare opportunity to work with children who may have strugglewith SEMH and the role will be centred around the well-being and development of primary-aged children.The

Full-Time / Part-Time, Term Time Only.Are you passionate about supporting the wellbeing and personal development of young people? We are currently recruiting a compassionate and dedicated Pastoral Support Worker to join a supportive school community.This is a rewarding opportunity to make a meaningf

School Support Worker - SEN School - Kempston.Join a welcoming SEN specialist school in Kempston as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD.This role is perfect for anyone aspiring to careers in clinical psychology, counselling, social wor

Temporary / Ongoing Opportunities.Minimum 6 months UK experience working with children & young people.We are currently recruiting for a dedicated and professional Family Support Worker to work across Surrey.This rewarding role involves direct work with children, young people, and families in a v

Family Support Worker, Birmingham Children’s Trust.Vitalis are recruiting for an experienced Family Support Worker to work in a Team in Birmingham Childrens Trust.A Grade 4 Family Support Worker is required for a busy Family Help Team in the Northfield district.This role will include undertaking a

Shifts: Long days & waking nights available About the Role We are recruiting Childrens Support Workers to work across different childrens residential homes across Essex. Key Responsibilities Supporting children and young people with emotional, behavioural, and mental health needs Promoting a saf

You will play a key role in supporting the team, leading shifts, and ensuring high-quality, child-centred care. Lead shifts and support the smooth running of the home.

As a member of Creative Support, you’ll have access to our app for picking up shifts nationwide, with weekly pay. Car drivers are preferred to transport service users to community activities.

Aftercare service delivered by Candidate Care Team.

Days & Waking Nights (Flexible - Full & Part-Time Hours Available). Temporary, flexible work with a high volume of shifts available. Apply now to secure regular shifts and join a supportive team.

A wide range of shifts including days and waking nights. Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns. Flexible and reliable with availability for various shift patterns.

Maintain accurate records and contribute to service outcomes. Flexible approach to working hours to meet service needs. Knowledge of housing-related support or community services.