Customer service night shift jobs in BirminghamCreate job alerts

The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift. Ability to work overnight shifts and weekends. Ability to stand for extended periods of time.

Job Title: Security Assistant Location: Birmingham Salary: £27,720 per annum + Shift Allowance £1,522 per annum - Fixed. Job type: Permanent, Full-Time (Part of a 24/7/365 rota) UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: This is an exciting opportunity for a security professional to join our expanding in-house security team. If you are committed to delivering excellent customer service and want to be part of a professional and supportive team, we would welcome your application. Your key focus will be to help ensure that University College Birmingham remains a safe, secure, and welcoming place to study, work, and visit. Campus Security operates 365 days a year on a 24-hour rota, requiring flexibility to work day, evening, night, and weekend shifts as part of a rotating schedule. We promote an inclusive culture where everyone is supported to flourish. You will receive accredited training, a full uniform, and the opportunity to work in a dynamic city-centre academic environment. Benefits: * Generous allocation of annual leave * 29 days' paid leave per year * 12 Bank Holidays & Concessionary Days * Excellent Local Government Pension Scheme * Employer Contributions - 20.9% * Subsidised private healthcare provided by Aviva including a Digital GP Service. * Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support * Annual health MOTs with our Registered Nurse * Excellent staff development opportunities including professional qualification sponsorship * A variety of salary sacrifice schemes including technology and cycle. * Heavily-subsidised on-site car parking in central Birmingham * Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 15th February 2026. Interview Date - Thursday 12th March 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role

A leading hotel in Birmingham is seeking a Night Auditor to ensure the accuracy of financial records and provide exceptional customer service during the overnight shift. Responsibilities include balancing transactions, assisting with guest check-ins, and performing security checks.

We are seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and book

Alma Personnel are pleased to announce that they have been instructed by their Birmingham based logistics distribution client to to recruit for an experienced Transport Planner to fill this dynamic role. You will be a detailed-oriented very proactive Transport Planner to cover the the post meridiem routes. Monday to Friday 9pm to 5.30am (40 hours per week) Systemic routing and optimization of the C&D fleet. Based in the Birmingham hub, you will be responsible for ensuring our fleet is deployed with maximum efficiency to meet customer service levels while controlling operational costs. This is a critical night-shift role that bridges the gap between warehouse preparation and driver execution for the following day’s operations. Utilise the transport management system to map functions to plan routes, ensuring the most economic efficient routes are prioritised. Adjust resource levels to match volume fluctuations, including liaising with agencies to book or cancel drivers and vehicles as required. Generate accurate pick sheets, manifests, and consignment notes to ensure seamless handovers for both warehouse and driving teams. Balance high service levels with commercial cost-effectiveness and strict legal compliance (including Driver Hours and WTD) to create viable routes for a mixed fleet. Identify "quick win" opportunities such as bulk drops, direct runs, and consolidation to reduce empty running and improve margins. Work closely with the Warehouse and Transport departments to align loading schedules with route departures to maximize productivity. Technical Skills:- Previous experience using planning and routing software is essential Excellent knowledge of the Birmingham postcode area and general surrounding area Strong Microsoft Office skills, with specific expertise in Outlook and Excel for data management and scheduling Proven ability to influence and manage peers to ensure operational goals are met. Clear and concise communication skills (both written and verbal), with the ability to relay complex information effectively A driven self-starter with the ability to prioritize tasks and resolve problems in a timely manner Ability to work effectively under pressure and meet tight deadlines while maintaining a calm, professional demeanour A degree of flexibility regarding working hours and tasks to meet changing business requirements

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. HOT0AA0E Hourly rate of £13.20 an hour Please note, this role follows a 4 on, 4 off 12 hour shift Pattern (8AM -8PM). A WORLD OF REWARDS Incentive scheme Smart uniform provided andlaundered Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Members areas A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As a Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Cover Duty Manager shifts Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

My client is looking for Station Maintenance Technician (SMT) Hours of work are on a, 4-on/4-off ROTA, rolling three shifts covering 24 hours/day/365 • Early: 06:00–14:30 (inc. 30 min handover), • Late: 14:00–22:30 (inc. 30 min handover), • Night: 22:00–06:30 (inc. 30 min handover) Cover for sickness and holiday via team overtime At an exciting time – the company has seen unprecedented growth over the last six years, with sales volumes. Looking for highly motivated Station Maintenance Technician (SMT) with experience in LNG (liquified natural gas), cryogenic industrial gases, hazardous areas, pressure systems, and expertise in rotating machinery, service maintenance and commissioning to work on Open Access LNG Refuelling Station. The candidate’s primary responsibility will be to carry out planned and corrective maintenance activities and supervise site operations. They will be responsible for ensuring safety and regulatory compliance at the station at all times, taking ownership of the site during their shift, and ensuring the safe operation and reliability of the equipment. My client is a market-leading renewable fuel supplier working to help UK truck fleets reduce their carbon emissions and achieve Net-Zero. fuels, Bio-LNG and Bio-CNG, are expected to play a crucial role in decarbonising the heavy-freight industry. growing nearly twentyfold since the start of 2019. The business has recently received an investment from major energy company BP to expand its network of refuelling facilities in the UK. Its focus over the following years will be on delivering open-access green fuel hubs and depot-based LNG/LCNG stations. builds, supplies, operates and maintains Bio-LNG/CNG refuelling stations for HGVs (heavy goods vehicles) across the UK. Its customers include Asda, B&Q, DHL, Tesco, Ocado, Amazon, Arla and many others. fuels benefit from being the only current solution capable of significantly cutting HGV emissions. They are expected to remain the most viable alternatives to diesel for the next decade or more. My client is a small, tight-knit business and values a positive, collaborative and supportive working environment. Staff are given autonomy in an energetic company, and your development will benefit from the mentorship of the leadership team and others. As the business continues to grow over the following years, it is expected that there will be ample scope for progression beyond this role. We encourage you to apply if you are driven and ready to take on this challenge. To ensure the safe, reliable, and compliant operation of the LNG station through routine maintenance, first-line fault response, and on-site supervision. The SMT is the responsible person on shift, ensuring smooth day-to-day operations and acting as the first responder for site incidents. The primary objectives of this role will be: 1. Perform planned preventative, statutory and safety-critical maintenance to maximise uptime and compliance, 2. Minor breakdown repairs, corrective maintenance, including but not limited to the replacement of dispenser components, station resets, lowering tank pressures and other equipment and facilities maintenance. Minor repairs are carried out to minimise downtime., 3. Adhere to Safety Management System (SMS), 4. Act as on-site First Responder, support first aid and coordinate with the Remote Monitoring Centre (RMC), 5. Recording of all maintenance activities on CMMS (Computerised Maintenance Management Software)., 6. Supervise contractors, issue permits, and conduct isolations for safe working, 7. Management of site spares and equipment, including stock take and order replenishment of spares through our internal processes and reporting back to Maintenance Coordinator., 8. Diagnose and escalate faults in collaboration with RMC, Engineers and O&M Technicians, 9. Record and investigate incidents and near misses in line with HSSE procedures, 10. Assist customers with refuelling issues and perform commissioning fills (first/warm fills), 11. Monitor and enforce safe refuelling practices and correct PPE use, 12. Manage traffic and customer flow during outages, 13. Collaborate with SMTs across shifts and sites to share learnings and optimise performance, 14. Support Operations Manager in regularly reviewing operational performance and issues at the site., 15. Supervise Bulk Tanker deliveries and LNG Stock management. Recommend tank levels and prioritise tank filling. Required Experience: • Experience as a Maintenance/Service Technician in the process industry or a similar industrial setting., • Technician/engineer with recognised diplomas or equivalent, relevant technical certifications or vocational training in maintenance or a related field is a plus., • Strong understanding of rotating machinery and process equipment, including compressors, pumps, valves and control systems., • Proficiency in reading and interpreting P&IDs, technical drawings, and equipment manuals., • Experience with using maintenance tools, diagnostic equipment, and computerised maintenance management systems (CMMS)., • Excellent problem-solving skills and the ability to work independently and as part of a team., • High commitment to safety in hazardous environments. Additional Experience may include: Understanding and experience of LNG/CNG refuelling stations. Knowledge and understanding of cryogenic principles, thermodynamics, and fluid dynamics is a plus. Familiarity with PSSR, ATEX, and relevant engineering regulations Required Capabilities: Risk-aware with a safety-first mindset and sound understanding of risk mitigation Strong team player, self-starter, adaptable to operational needs of the business Excellent fault-finding and problem-solving ability Organised, reliable and able to prioritise under pressure Good communication skills, able to liaise with contractors, customers and colleagues Good writing and communication skills

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. Want to come and be a part of it? What will you be doing? We are presently seeking to recruit a Project Manager to work for our successful Airports Division, based in the Midlands.Working on various tendered Projects and a Maintenance Framework. You will be responsible for managing 12 people delivering maintenance works and up to 2/3 civil engineering contracts. As an Agent for M Group, you will be managing Civil engineering projects from planning stage through to final accounts. Reporting to a Project Manager your responsibilities will include: Controlling safety, quality & environmental activities Site supervision Health & safety management Supervising labour and staff Producing method statements and risk assessments Site cost/value control Programming Commercial reporting Client liaison Organizing plant & materials Responsible for all correspondence and record keeping in accordance with Dyer & Butler procedures. Due to the nature of our project work you may, occasionally, be required to work a night shift. What youll bring You may currently be working as a Site Agent/Site Manager for a Civil Engineering Contractor or you may be a Sub Agent/Project Engineer looking to take the next step. Ideally Degree qualified in Civil engineering (or equivalent), with a successful track record managing civil engineering & infrastructure projects Project management & delivery experience within a safety critical environment Fully conversant with safety regulations (particularly CDM) Possess a strong commercial acumen with knowledge of project management and NEC forms of contract, to manage day to day contract obligations Demonstrable experience with both the commercial & project deliverables on previous projects Excellent communication and interpersonal skills with the ability to engage and motivate the people working with you CSCS Card Black SMSTS Qualified Full Clean Driving License IT Literate Proven ability to lead teams and manage subcontractors Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; As part of our excellent benefits package, we offer: Competitive basic salary Healthcare cash plan Company Vehicle or Allowance Pension Scheme Bonus Payment uplifts Paid holidays Personal development training leading to Professional Qualification About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupR&A INDSTA TPBN1_UKTJ

Transport Administrator (Birmingham) ~ Permanent ~ Immediate Start Location: Birmingham, West Midlands (B30 Area) Transport Administrator Pay rate: • £12.21 Starting Pay Rate Transport Administrator Job role: • General admin duties - PODs & Reports • Adding correct orders to the system. • Communicating with drivers. • Ensuring all orders are on the system will all information inputted correctly. • Supplying excellent levels of customer service. • Permanent Position. Transport Administrator Shift pattern: • Monday to Friday. • 08:00 - 17:00. What we are looking for in an Transport Administrator: • Must have good computer skills (Microsoft packages such as Word, Excel etc.) • Proven administrator experience is required for this role • Administration experience is ideal but not essential • Must have excellent communication skills • Must work well with others and as an individual DON’T DELAY! APPLY TODAY!! Resolute Recruitment is acting as an Employment Business in relation to this vacancy. Keywords warehouse, operative, warehouse operative, FLT, fork lift truck, reach, counterbalance, LLOP, general, labourer, rugby, work, nights, shift, night shift, yard, yard operative, van, truck, trailer, lorry, hgv, worker, working, nights, night shift, loading, shifting, rugby, Warwickshire, lutterworth, crick, Daventry, Northamptonshire, ongoing, days, day, loader, unloader, days, day, permanent, work, temporary, ongoing, Coventry, Warwickshire, Picker, packer, loader, unloader, warehouse. general operative, operative, gen op, picking, packing, manager, management, supervisor, warehouse supervisor, warehouse manager, transport, transport administrator, nights, night planner, planner, transport planner, night, 4 on 4 off, 4 on, transport planner, planner, route planner, route, Birmingham, west midlands, traffic, transport advisor, traffic advisor, controller, traffic controller, transport, controller, coventry, admin, administrator, invoice, invoicing, POD, clerk, admin, 4 on 4 off, 4 on, 4 off, administrator, DAY, DAYS, night, nights

A leading integrated supply solutions provider in the United Kingdom is seeking a Stores Manager to oversee daily operations and ensure exceptional service delivery.

The ideal candidate will have proven experience in customer service and the ability to manage security operations effectively. A leading security solutions provider in Greater London is seeking a Customer Security & Safety Ambassador to ensure a safe environment for visitors and staff.

A leading industrial service provider in Solihull is seeking a Stores Manager for full-time work. In this mid-senior level position, you'll oversee daily operations and lead the stores team to ensure exceptional service and compliance with company standards.

The role involves resolving support tickets while maintaining high customer satisfaction and adherence to service level agreements. This position requires night shifts from Friday to Monday, offering an opportunity to enhance technical knowledge within a collaborative team environment. A staffing ag

The role involves overnight shifts and includes duties like replenishing stock, assisting customers, and maintaining product quality. Enjoy substantial benefits, including discounts and a nightshift premium. If you thrive in a team and can deliver excellent service, apply today! #J-18808-Ljbffr.

A global leader in elevator manufacturing is hiring a Service Engineer in Greater London.