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Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Night Transport Planner Permanent Role | Sunday - Thursday | 7:00pm - 5:00am £50K salary / Car Allowance / 33 days holiday Are you an experienced Transport Planner with container transport experience? Containerised Transport experience ESSENTIAL We're looking for a proactive and organised individual to join a busy, fast-paced transport operation where no two nights are the same. The Role You'll be responsible for coordinating drivers, managing customer deliveries, liaising with ports, and ensuring transport operations run smoothly and efficiently throughout the night shift. Key Responsibilities Plan and coordinate container transport movements. Monitor driver progress and manage ETAs. Liaise with ports, customers, and drivers to ensure service levels are maintained. Book delivery and collection slots. Update transport systems and maintain accurate records. React quickly to operational challenges and adjust plans as required. What We're Looking For ✔ Previous experience as a Transport Planner or Transport Operator ✔ Essential container transport experience ✔ Strong knowledge of UK road networks and transport operations ✔ Excellent communication and problem-solving skills ✔ Ability to make decisions in a fast-paced environment ✔ Experience using transport management systems (TOPS desirable) This is a fantastic opportunity to join a successful trans...

A Day in the Life of a Class 1 Driver As a Day Shift Class 1 Driver, you'll play a key role in keeping deliveries moving smoothly and ensuring customers receive their goods on time. Your day will involve carrying out deliveries and collections between depots and customer locations, while providing a professional and friendly service. Manual handling is part of the role, so you will be expected to assist with loading and unloading parcels where required. You'll also use handheld devices and company systems to update delivery information, record completed jobs, and stay in touch with the transport team throughout your shift. We're looking for drivers who take pride in their work, have a positive attitude, and can work well both independently and as part of a team. Safety is a top priority, so you'll be expected to follow all transport and health and safety procedures at all times. You'll be joining a welcoming and supportive team where everyone works together to get the job done. Management are approachable and always on hand to help, creating a positive working environment where your contribution is valued. Full-Time Opportunities Available Work location: L11 2BD – Liverpool Shift Pattern: • Start time is between 6AM and 9AM • Weekend availability required Pay: • £16.36 per hour • OT available after 40 hours Requirements: • Valid Class 1 (C+E) licence • Valid CPC and Digital Tachograph Card • No points on licence • Previous experience as a Class 1 Driver is essential • Able to work in a fast-paced environment • Reliable and punctual • Good communication skills • Flexible approach to shifts and duties • Able to follow health and safety procedures • Must work well as part of a team Benefits: • Temp-to-perm opportunities • Friendly and approachable WINNER team to support with any queries • Ongoing work with the opportunity to become a permanent member of the team • Weekly pay • Free onsite parking • Onsite canteen Please be advised that assessments may take place in Birmingham, based on assessor availability. If you are interested in this fantastic opportunity as a NIGHT SHIFT Class 1 Shunter Driver, apply now to secure your role. A member of the WINNER team will contact you to complete your registration and arrange your assessment. Please note that our job adverts are accurate at the time of publication; however, some details and responsibilities may be subject to change. This job advert may not be copied, reproduced, or used in whole or in part by third-party websites without prior written consent from Winner Recruitment. Winner Recruitment is acting as an employment business in relation to this vacancy. TPBN1_UKTJ

WHSmith Travel in Liverpool is looking for a dedicated Sales Assistant to provide exceptional customer service during the night shift from 10pm to 6:30am.