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We are looking for a Managed Services Technical Sales Consultant (BMS), here at Honeywell Bracknell. The successful candidate is a commercially driven, technically authoritative role responsible for growing recurring Managed Services revenue across Building Management Systems (BMS), HVAC, Fire, and Digital Remote Operations portfolios. Sitting at the intersection of Sales, Solution Architecture, and Operations, the role converts customer operational challenges and installed-base opportunities into scalable, profitable, and operationally deliverable Managed Services solutions. The position plays a critical role in transitioning customers from traditional reactive service models to remote-first, data-driven, performance-based services. The role spans the full lifecycle from pre-sales engagement and proposal leadership, through commercial structuring and bid support, to operational mobilisation and service activation—ensuring technical credibility, margin protection, and delivery readiness. In this role, you will impact the growth of our business by providing technical expertise and tailored solutions that meet the unique needs of our customers, ultimately contributing to their operational efficiency and sustainability goals. Honeywell Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key responsibilities • Provide remote technical assistance to global multibrand contracted customers while understanding their operational, performance, energy, and compliance challenges in BMS, HVAC, and Fire systems., • Develop scalable Managed Services solutions by translating customer requirements into clearly defined technical scopes, including offerings like remote monitoring and alarm triage, remote engineering support, and energy optimization services., • Lead technical solution development during pre-sales, producing high-quality Statements of Work (SOWs) and proposal content while supporting Sales teams with solution architecture, KPIs, and SLAs., • Present technical solutions confidently to customers during workshops and bid clarifications, ensuring effective communication of value-based offerings., • Facilitate smooth transition from Sales to Delivery, working with Services and Cyber & ICT teams for service activation and addressing installed-base opportunities., • Degree in Engineering (Electrical, Mechanical, Controls, Building Automation) or equivalent experience, with over 5 years in BMS, Building Automation, HVAC, or Fire systems., • Strong working knowledge of Building Management Systems, controls architectures, remote connectivity, data flows, and cybersecurity fundamentals., • Proven experience in technical sales, solution consulting, or managed services, along with hands-on knowledge of BMS platforms (e.g., EBI, Niagara/Tridium)., • Effective verbal and written communication skills, with a flexible approach to teamwork and strong interpersonal abilities., • Experience supporting bids, tenders, and enterprise-level proposals, with an understanding of energy optimization and plant performance improvement. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us nowand be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future! #TheFutureIsWhatWeMakeIt

Business Development Representative – Software Sales £35,000 - £40,000 basic plus OTE circa £50K Hybrid/Remote, 1-2 days in the office per month. Our client is a fast-growing B2B SaaS solutions provider operating across sectors such as retail, manufacturing, food / beverage and hospitality. This role is heavilyfocused on lead generation (approximately 75%), with the remaining 25% dedicated to nurturing and following up on existing and marketing-qualified leads. You will work very closely with both the Marketing function and the Sales Director, playing a pivotal role in building and qualifying a strong sales pipeline. This opportunity is ideal for candidates from a SaaS environment who thrive in high-engagement, target-driven roles and enjoy initiating conversations with prospective customers. Business Development Representative Key Responsibilities: • Proactively generate new sales opportunities through outbound calling, email campaigns, LinkedIn, and digital channels, • Research and identify target accounts and key decision-makers within defined industries, • Execute outbound campaigns aligned with marketing initiatives and sales strategy, • Book high-quality discovery meetings for the sales team, • Engage with inbound and marketing-generated leads to assess suitability and intent, • Qualify prospects based on key criteria (industry fit, business challenges, budget awareness, timeline, stakeholders), • Nurture early-stage opportunities and progress them to Sales Qualified Leads, • Maintain accurate CRM records and activity tracking, • Work closely with Marketing to provide feedback on lead quality and campaign effectiveness, • Partner with the Sales Director to ensure smooth handover of qualified opportunities, • Contribute to refining messaging, qualification frameworks, and outbound approaches, • Track and report on activity levels, pipeline contribution, and conversion metrics, • Background in B2B SaaS or similar software sales roles., • Knowledge of ERP and/or WMS systems advantageous., • Previous experience in roles such as Inside Sales, Business Development, Telesales, SDR, or Account Manager, • Strong experience generating leads via outbound prospecting, • Confident communicator, comfortable engaging with senior decision-makers, • Highly organised, proactive, and resilient in a target-driven environment, • Proven ability to work closely with both sales and marketing teams, • Competitive annual leave, including your birthday off., • Critical Illness and Death in Service cover., • Pension Scheme eligible to join from day 1., • Electric Vehicle Salary Sacrifice Scheme., • Employee Assistance Programme., • Mental Health First Aiders and a proactive approach to a positive workplace., • Flu vaccinations, • Opportunities for professional growth and development

Description Service Architect Location: Farnborough, with flexibility to work from home dependent on business demands Salary: £58,400 - £74,900 The Role The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system. What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal • Producing Service Management responses for proposals and being the Service Lead on bids or being a Service Architect in support of the Service Lead (I.e. deputy)., • Delivering an overall service architecture that meets the needs of the customer and Leidos strategy., • Working with the Project Lead (Programme or Project Manager) to develop an implementation plan to deliver the service architecture in line with overall customer and programme timelines., • Creation of a Basis of Estimate (BOE) to establish the level of effort for all operations and the effort to stand the service up from an SM perspective., • Ensuring Service Management resources are underwritten with the Leidos Service Director., • Creation and management of Service Management RAID logs., • Working closely with the Solution Architect Lead Engineer and SMEs to ensure the technical solution and engineering BOEs they develop support the service architecture principles., • Translating customer requirements and contractual obligations into a Service solution., • Providing thought leadership in relation to service architecture., • Managing bid workload to a costed budget., • Working in collaboration with Solution Leads, Programme, SME’s, Capture, Sales and Bid teams., • Performing peer reviews (Solution Overview, HLDs, Delivery plans etc.) as required to ensure that high-quality proposals are submitted., • Performing audits, standards compliance checks and due diligence as required., • Upon contract award (and dependent on Service Architecture availability), responsible for the implementation of solutions and subsequent handover to the Service Delivery and Operations teams. Service Design • All aspects of Service Design, creating Service Design Plans (SDPs) and using Service Delivery patterns and common sub-processes to support solution development., • Collaborating with Solution Architect and Chief Engineer to develop Service Management architecture., • Collaborating with Programme or Project Management to lead on service elements of delivery to enable the transition the service into live production., • Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan., • Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates. Service Implementation • Reporting into the role of the Service Delivery Manager (SDM) to ensure the service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos strategy., • Liaising with Programme Management, Service Delivery, and customers to assure delivery of quality service products on time and to budget., • Ensuring teams involved with delivery of the service have their processes and supporting artefacts., • Supporting transformation of the customer organisation to an ITIL based model., • Championing Service Management and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000., • Identifying areas of improvement., • Establishing CSI mechanisms for the life of the service. What does Leidos need from me? To be successful in this role you will have experience in designing full end-to-end service solutions in large scale enterprise environments. You will need good understanding of enterprise IT technologies infrastructure components and business processes. You will be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract. The Service Architect must have: • A detailed knowledge of Service Delivery concepts and techniques., • A strong operational understanding of service supply chains., • Experience of Service Design for major IT systems and services., • Experience of supporting new business development activities and creating value propositions around our service portfolio., • The ability to write coherent, concise, and readable technical documentation., • Providing input to the pre-sales process to facilitate submission of high-quality achievable proposals., • Strong stakeholder management and interpersonal skills, interfacing/presenting to director level., • Experience of developing service-based process and procedures in a commercial environment., • Experience of driving through service improvement activities., • Understanding of how technology, process, tools and people combine together to provide effective solutions., • Experience in selecting and applying Service Management principles, policies, and techniques in client operational environments., • The ability to work under pressure and to deadlines, with a flexible and pragmatic approach., • Experience of working in a matrix management environment., • Awareness and understanding of ITSCM and Business Continuity and Disaster Recovery., • Excellent verbal communication skills including presenting., • Client Relationship Management - Build effective relationships with client team at all levels., • Understanding of SecDevOps function and agile development methodologies., • Experience of the development of complex IT services including customer liaison management., • Experience and knowledge of financial management, cost centre control and project planning and delivery., • Experience of developing SLAs and operational procedures in a commercial environment., • Good strategic planning and organisational skills., • Excellent leadership and people management skills - good team builder and leader. It would be desirable if you had: • Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences., • An understanding of Service integration and management (SIAM) management methodologies., • As awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers. Key Qualifications: • ITIL v3 / 4 certification Clearance Requirements: * You will be required to gain UK SC (Security Clearance) for this role. * To be eligible for this role you must have UK Citizenship and been a resident in the UK for minimum 5 years. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Description Cyber Security Architect At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. UNLEASH YOUR POTENTIAL We require a Senior Cyber Security Architect to support our customer projects within Civil & Devolved Government and Energy (DG&E) divisions in the UK. You must be based in the UK with the ability to hold SC Clearance or above, and you may need to apply for additional personnel security clearances. We are seeking individuals who can join a high-performing team and confidently design and assure robust security architectures for our customers, delivering high assurance with minimal friction. The focus is on simple, effective security that our customers value. The role will support the delivery of secure, efficiently managed technical architectures for sensitive programmes. You will engage with third parties and customers, establishing and supporting ongoing growth. The position offers diversity in day-to-day activities and requires flexible operating parameters to support service in an agile environment, along with strong scheduling and prioritisation skills. Are you ready for your next challenge? The successful candidate will be expected to lead the design and assurance of secure architectures across multiple programme environments, most of which are in the cloud (AWS, Azure & Oracle), and offer expert guidance on security best practices. The ideal candidate will support the wider Leidos security capability, collaborating with a talented and multi-faceted cyber team across our UK business, delivering on customer commitments, and seeking opportunities to embed security by design. Responsibilities * Lead the design, implementation, and assurance of cybersecurity architectures for the protection of programme data, systems, and networks. * Provide expert guidance on security architecture and design patterns for cloud and hybrid environments. * Conduct risk assessments, threat modelling, and develop mitigation strategies for new and existing solutions. * Ensure that data and infrastructure are protected by embedding appropriate security controls into architectural designs. * Produce and maintain architectural documentation, reporting, and communication with relevant stakeholders. * Embed the existing Security Architecture Framework and associated assurance approach into delivery to maintain overall (build) assurance of system and service security. * Lead the delivery and assurance of security requirements as part of new demands, ensuring requirements are captured, traced, and assured through design, delivery, and service transition. * Support the customers in the development of Zero Trust Network Architecture (ZTNA) strategies, including a roadmap to achieve target-state capabilities. * Lead security design and security requirements for Microsoft Entra ID, supporting current and shaping the future IDAM strategy and roadmaps. * Lead the Security Architecture Forums, driving decisions, actions, and architectural governance outcomes for customer programmes. * Lead engagement with the broader architect community to embed security-by-design into IT Governance, Technical Design Authority (TDA) processes. * Where required (e.g., changing threat landscape or regulatory requirements), lead the development and implementation of security policies and supporting standards to ensure systems stay secure and compliant. Candidate Information: * British – Many of our projects have nationality restrictions. * SC cleared (Or Eligible to undergo SC Vetting) – many of our projects have nationality restrictions. Education/Experience * Experience in a security architecture or senior security engineering role. * Experience in a technical leadership or architecture-focused position. * Relevant security architecture certifications (e.g., SABSA, TOGAF, CISSP-ISSAP, Microsoft Certified: Cybersecurity Architect Expert, AWS Certified Security – Specialty, or similar) are an advantage. * Essential Process Skills/Experience * Excellent verbal and written communication skills; works well in a team environment. * Experience of the IT systems engineering and architecture lifecycle. * Understanding of the controlling processes for the systems engineering lifecycle (e.g., requirements management, configuration management, testing and assurance) and where security architecture fits into these. * Familiarity with different lifecycles/methodologies (waterfall, incremental, agile, DevOps). * Solid understanding of Confidentiality, Integrity, and Availability (CIA) and practical experience in applying that understanding in architectural delivery. * Experience designing secure solutions for sensitive environments. * Understanding of service operations and security operational management planning. * Awareness of Security Frameworks such as ISO 27001, ISO 27002, NIST, and NCSC Cloud Security Principles. * Experience mentoring and acting in a team lead or senior role, supporting junior members of the team. Experience working on accredited security solutions in sensitive government or CNI scenarios. Desirable Experience * Experience working in both customer delivery and consulting environments. * Experience in SecDevOps, infrastructure as code, or security as code. * Experience working in CNI or Public Sector project environments. * Working within an AGILE environment. * Experience defining and implementing Zero Trust / ZTNA roadmaps and identity security patterns (e.g., Microsoft Entra ID governance and access controls) Technology Skills/Experience * Deep understanding of network and boundary protection technologies (firewalls, mail gateways, load balancers, anti-virus, IPS, IDS). * Evidence of experience architecting Cloud Security Controls on both Azure and AWS. * Practical experience with Protective Monitoring systems (SIEM/SOC) and the principles of their deployment. * Understanding of authentication and authorisation technologies (SAML, LDAP, PKI, etc.). * Strong grasp of encryption protocols, structures, and their deployment in secure architectures. * Experience defining and implementing security requirements for systems, including: * Microsoft OS * Linux OS * Virtualisation technologies * Networking * Endpoint Security Products Communication and Soft Skills * Capable of developing and communicating a vision to meet system and security requirements. * Ability to communicate complex technical ideas across a wide range of audiences. * A proficient level of commercial awareness and project disciplines. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Access to Flexi-time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

🌍 International Sales Manager – FMCG (Food & Drink) 📍 UK-Based (Remote/Hybrid) | 💰 £35,000–£45,000 + Bonus | ✈️ International Travel | 🎁 32 Days Holiday If you’ve got experience in export, distribution, or FMCG and you’re looking for a role where you can genuinely make an impact - not just manage a patch - this could be exactly what you’re after. We’re working with a growing international business specialising in British food and drink brands, supplying retailers, importers, and distributors across global markets. With a diverse portfolio spanning well-known brands and exclusive products, they’re now looking for an International Sales Manager to drive growth and build long-term partnerships. This is a hands-on role in a small, ambitious team - ideal for someone who enjoys variety, takes ownership, and is comfortable rolling their sleeves up to get things done. 💼 The Role Drive international sales growth across a mix of new and existing accounts Build and develop strong relationships with distributors, importers, and retail partners Identify and win new business opportunities through research, outreach, and follow-up Support the growth of both established and exclusive brands in international markets Work closely with internal teams to ensure a high level of service across the full customer journey Maintain accurate CRM records and track account performance Travel internationally as required to meet clients and support growth initiatives 👤 What We’re Looking For Experience in international sales within FMCG, food & drink, export, or distribution A proactive, hands-on approach - comfortable managing both commercial activity and day-to-day account development Strong relationship-building skills with the ability to win and grow business Commercial awareness with a focus on delivering results Adaptable and self-motivated, with the ability to thrive in a smaller, fast-paced environment Confident communicator, comfortable engaging with stakeholders across different markets and cultures 🌟 Why Join? A genuinely varied role with exposure across the business Flexibility on location and working pattern Opportunity to make a visible impact in a growing company Support from a small, collaborative team (including dedicated admin/account support) International travel and career development opportunities 📩 Interested? If you’re looking for a role where you can take ownership, build relationships globally, and play a key part in a growing business, we’d love to hear from you.

Description Technical Lead Location: Farnborough or Whiteley, with flexibility to work from home dependent on business demands The Role: The Technical Lead has overall responsibility for all engineering activities and leadership of the team, on the workstream that they are assigned by the Chief Engineer. Their responsibility and accountability extends from project start up through to operations and closedown and includes on contract growth. What will I be doing? • Delivery and technical assurance of the solution within the quality, cost and schedule constraints;, • Achieving acceptance of the solution by the customer, • Providing technical leadership and mentorship across the workstream team;, • Ensuring that the engineering processes within the project are commensurate with the requirements of the contracted standards and Leidos corporate governance;, • Identifying the skills and staff required to deliver the engineering solution;, • Defining the engineering practices and resources required to deliver the project and services within the constraints of the company engineering policies;, • Lead and manage effective engineering activities across the project;, • Preparing project specific technical documentation in collaboration with project discipline SMEs for PDR, CDR, SRR and SPR reviews and other technical sessions as required;, • Lead and deliver updates to baseline HLD / LLD documentation as required by the project;, • In collaboration with project PMs prepare technical WBS, PBS and resource BoEs against overall solution proposals for change proposals and on contract growth; What does Leidos need from me? The candidate is required to be a technical leader, able to coordinate and direct engineering teams in successful delivery and acceptance of the system. Ability to execute and perform, with direction from the Chief Engineer, and possess significant practical experience and applied knowledge across the following areas: • Complex systems integration projects, involving IT systems;, • Technical Management of subcontractors;, • Systems Engineering and understanding of the principles behind each of the main processes;, • Technical Team Management including the planning of work packages, allocation to team members and reporting;, • Technical Team Leadership including providing technical direction to team members; In addition to the areas above, you are required to have: • Excellent verbal and written communication skills and work well in a team environment;, • Ability to clearly articulate and communicate design and technical concepts in written and verbal forms;, • Intellectual calibre and confidence to conduct complex discussions with civilian and service customers and suppliers;, • Commercial awareness sufficient to support discussions with customers and suppliers; It would be beneficial if you had experience in the following: • Public sector and sensitive projects, • Background in Software Engineering or IT Systems Integration, • Knowledge of Government or MOD organisation, processes and procedures; Clearance Requirements: The successful applicant will be required to hold and maintain UK Security Clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right. Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager. Core Responsibilities • Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks, • Adhere to Client and internal on-boarding requirements, • Issue contracts to candidates in line with internal and client procedures, • Audit and administration of provided documents to ensure they meet internal policies, • Conduct checks on limited companies in preparation to issuing contracts, • Conduct peer to peer audits on compliance packs, • Attend periodical internal training sessions on compliance matters and legislation, • Management of onboarding cases through a workflow tool, • Delivers a high level of customer service to both internal and external customers, • Responsible for the updating of contractor onboarding status to Sales partners and online portal, • Responsible for data entry, validation of data and integrity for all information entered into key systems, • Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business, • Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual, • Complete ad hoc projects and duties as requested by manager Skills/Behaviours • Natural team player, • Customer focused, helpful and willing to support at all times, • Acts with self-confidence, decisiveness and integrity at all times, • Resilient and composed, • Leads self and others, able to inspire, • Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally, • Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise, • Excellent attention to detail and accuracy skills, • Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential, • Previous working knowledge of Microsoft and Oracle packages, • Previous experience of working within an office or administration, • Good communication skills – must be able to build both local and remote working relationships

Company Overview: Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right. Role Outline: Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager. Core Responsibilities: • Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks, • Adhere to Client and internal on-boarding requirements, • Issue contracts to candidates in line with internal and client procedures, • Audit and administration of provided documents to ensure they meet internal policies, • Conduct checks on limited companies in preparation to issuing contracts, • Conduct peer to peer audits on compliance packs, • Attend periodical internal training sessions on compliance matters and legislation, • Management of onboarding cases through a workflow tool, • Delivers a high level of customer service to both internal and external customers, • Responsible for the updating of contractor onboarding status to Sales partners and online portal, • Responsible for data entry, validation of data and integrity for all information entered into key systems, • Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business, • Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual, • Complete ad hoc projects and duties as requested by manager Skills/Behaviours: • Natural team player, • Customer focused, helpful and willing to support at all times, • Acts with self-confidence, decisiveness and integrity at all times, • Resilient and composed, • Leads self and others, able to inspire, • Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally, • Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise, • Excellent attention to detail and accuracy skills, • Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential, • Previous working knowledge of Microsoft and Oracle packages, • Previous experience of working within an office or administration, • Good communication skills – must be able to build both local and remote working relationships

Job Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. About the role This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. You will: • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and cases, • Experience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit You may have: • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Business Development Representative – Software Sales £35,000 - £40,000 basic plus OTE circa £50K Hybrid/Remote, 1-2 days in the office per month. Our client is a fast-growing B2B SaaS solutions provider operating across sectors such as retail, manufacturing, food / beverage and hospitality. This role is heavilyfocused on lead generation (approximately 75%), with the remaining 25% dedicated to nurturing and following up on existing and marketing-qualified leads. You will work very closely with both the Marketing function and the Sales Director, playing a pivotal role in building and qualifying a strong sales pipeline. This opportunity is ideal for candidates from a SaaS environment who thrive in high-engagement, target-driven roles and enjoy initiating conversations with prospective customers. Business Development Representative Key Responsibilities: • Proactively generate new sales opportunities through outbound calling, email campaigns, LinkedIn, and digital channels, • Research and identify target accounts and key decision-makers within defined industries, • Execute outbound campaigns aligned with marketing initiatives and sales strategy, • Book high-quality discovery meetings for the sales team, • Engage with inbound and marketing-generated leads to assess suitability and intent, • Qualify prospects based on key criteria (industry fit, business challenges, budget awareness, timeline, stakeholders), • Nurture early-stage opportunities and progress them to Sales Qualified Leads, • Maintain accurate CRM records and activity tracking, • Work closely with Marketing to provide feedback on lead quality and campaign effectiveness, • Partner with the Sales Director to ensure smooth handover of qualified opportunities, • Contribute to refining messaging, qualification frameworks, and outbound approaches, • Track and report on activity levels, pipeline contribution, and conversion metrics, • Background in B2B SaaS or similar software sales roles., • Knowledge of ERP and/or WMS systems advantageous., • Previous experience in roles such as Inside Sales, Business Development, Telesales, SDR, or Account Manager, • Strong experience generating leads via outbound prospecting, • Confident communicator, comfortable engaging with senior decision-makers, • Highly organised, proactive, and resilient in a target-driven environment, • Proven ability to work closely with both sales and marketing teams, • Competitive annual leave, including your birthday off., • Critical Illness and Death in Service cover., • Pension Scheme eligible to join from day 1., • Electric Vehicle Salary Sacrifice Scheme., • Employee Assistance Programme., • Mental Health First Aiders and a proactive approach to a positive workplace., • Flu vaccinations, • Opportunities for professional growth and development

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Agent (Hybrid) Full time, London, United Kingdom As a Senior Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on! As aSenior Travel Agent, you will * Search and confirm travel reservations for the customer * Have a strong understanding of a client travel policy and can consistently provide consultation to the customer * Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) * Provide the client with the required industry information, such as low fares, exchange costs, and penalties * Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement * Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you * Extensive Travel Agent experience * Working knowledge of the travel industry, policies, procedures, and processes * Advanced skills in GDS Sabre * Strong verbal and written communication skills in English What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit Get to know us by reading our blog and checking out our social media: Youll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts Were dedicated to building a diverse, inclusive and authentic workplace. If youre excited about a role, but your experience doesnt align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-MN1

Company Description Come join us and make a difference in the world! Discover more at AGENCIES PLEASE Job Description Please note, role can be remote or hybrid, subject to location. We are seeking a highly capable Oracle Database Application and Support Team Lead who remains hands‑on technically, while providing technical leadership and direction to a team of analysts. Is this the role you are looking for If so read on for more details, and make sure to apply today. The role supports 100+ customer environments, including high‑profile Public Sector organisations, across on‑premises, private cloud, and public cloud platforms. This is a working technical lead role, where the successful candidate will spend a portion of their time engaged in database administration, troubleshooting, upgrades, and application support. Main Responsibilities Hands‑On Technical Responsibilities • Function as a senior technical engineer for Oracle Database platforms and associated application stacks., • Perform and lead Oracle Database upgrades, patching, and software deployments in customer environments., • Conduct 3rd‑line diagnostics and fault resolution, including performance tuning, data issues, backup failures, and application connectivity problems., • Proactively review monitoring, capacity, performance, and backup metrics; implement corrective actions before customer impact occurs., • Maintain robust backup, recovery, and restore solutions, with objective of improving operational effectiveness., • Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes., • Function as the primary escalation point for complex Oracle and application‑related issues., • Collaborate with analysts from other teams on live issues, upgrades, and changes, providing real‑time guidance and technical direction., • Set technical standards and best practices for database administration and application support., • Review and quality‑check technical changes before implementation., • Engage directly with customers as lead to schedule work and manage conflicting priorities., • Translate complex technical issues into clear, practical explanations for customers and internal stakeholders., • Identify inefficiencies within the service and directly contribute to:, • Scripted maintenance, • Automated health checks, • Standardised deployment and upgrade processes, • Drive improvements that reduce manual effort, improve reliability, and enhance customer outcomes. Essential Skills / Experience • Strong hands‑on experience with Oracle Database administration, including upgrades and patching (single‑instance environments)., • Supporting Local government customers that use Revenues and benefits or Housing solutions., • Proven experience installing and supporting software on Linux, Solaris. Experience on Windows is a bonus., • Hands‑on deployment and support of Apache Tomcat‑based applications., • Experience working in live customer environments, providing production support., • Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar., • Ability to lead technically while remaining operationally involved., • Strong customer communication skills across video, telephone, and email., • Oracle Certification., • Experience with Apache Web Server configuration and support., • Unix/Linux shell scripting skills for automation., • Experience implementing scripted database and application backup and recovery processes., • Understanding networking concepts relevant to database and application support. We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. xrnqpay We’d love your help. And we’ll support you all the way.

Manpower Group (UK) is seeking a Remote Nordic Language Speaking Customer Service Representative for a maternity cover position. The role requires fluency in English, Swedish, and Finnish and a strong commitment to customer service. You will support customers across Nordic regions by processing orde

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Experience in a customer service role (telephone-based preferred). Remote Nordic Language Speaking Customer Service R

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Our client, a leader in the defence and security sector, is currently seeking an IT Support Services Agent to join their team in Farnborough. Key Responsibilities: Providing first-line support via phone, email, remote tools, and IT service management tools for IT-related incidents and service requests Troubleshooting hardware, software, network, and account-related issues in-line with technologies implemented Escalating complex issues to Senior Support Service Agents or 2nd/3rd line teams as appropriate Managing the lifecycle (provisioning, configuration, support, and decommissioning) of the corporate iPhone and iPad estate Providing clear, friendly, and professional communication to users of varying technical ability Documenting steps taken to resolve issues, contributing to the knowledge base where applicable Job Requirements: Excellent communication and interpersonal skills with a customer-focused empathetic approach The ability to work independently and as part of a team Previous experience working in an IT support or helpdesk role Working knowledge of Microsoft Windows and Office 365 Working knowledge of Active Directory / Azure AD account administration The ability to follow documented procedures and contribute to knowledge articles Essential Qualifications: ITIL Foundation v4 certification (or willingness to obtain) is desirable Benefits: Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more Support for the Armed Forces community by honouring the Armed Forces Covenant and maintaining Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Join our client's dynamic team in Farnborough and be a part of the future in defence and security. Apply now to make an impact with innovative technology and collaborative teamwork

Overview An excellent opportunity for an experienced HVAC Engineer seeking to transition away from hands-on fieldwork into a technical, coordination-focused position. This newly created role supports senior leadership and field engineers, with a strong emphasis on technical problem-solving, operational efficiency, and high-quality project delivery. You will act as a key technical link across multiple projects, supporting complex HVAC installations, improving internal processes, and ensuring smooth delivery from design through to commissioning. Key Responsibilities Technical Support • Provide remote diagnostics and technical support to field engineers, • Troubleshoot complex HVAC system faults across VRV/VRF, multi-split, and ventilation systems, • Act as the central technical point of contact for project teams Design & Quotation Support • Produce basic HVAC system designs and support more complex project designs, • Carry out heat loss and related technical calculations, • Liaise with manufacturers to confirm technical specifications and system suitability Procurement & Logistics • Order HVAC equipment, components, and materials, • Manage supplier relationships, lead times, and warranty claims, • Coordinate timely delivery of materials to site to support project schedules Compliance & Documentation • Lead F-Gas compliance activities, including logbooks, inspections, and audits, • Produce RAMS (Risk Assessments and Method Statements), • Maintain O&M manuals, commissioning documentation, and CAD drawings Customer & Project Coordination • Support clients from initial enquiry through to project completion, • Maintain strong, professional client relationships, • Conduct site surveys and provide on-site technical support when required Candidate Profile • Proven experience within the HVAC industry (air conditioning and ventilation systems essential), • Strong diagnostic, fault-finding, and problem-solving abilities, • Experience with VRV/VRF, multi-split, and ventilation systems, • Highly organised with strong attention to detail, • Commercially aware with a strong customer service mindset Essential Requirements • Relevant HVAC qualification (e.g. F-Gas certification, NVQ Level 2/3 or equivalent), • Proficient in Microsoft Office and job management systems, • Full UK Driving Licence

No customer service representative experience required. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on ever

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote). Customer service experience (preferred but not essential). The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers.

A growing startup in health and wellness is seeking a Part-Time Customer Service Advisor to provide support for customer inquiries and enhance the customer experience. The ideal candidate will have customer service experience and excellent communication skills. Flexibility is essential, with options

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. This position offers the opportunity to work remotely and requires a client-focused attitude to provide excellent service. The role emphasizes ownership of customer interactions t

Black & White Recruitment is looking for a Customer Service Advisor to provide outstanding support to customers across multiple channels. The ideal candidate will have customer service experience, a strong ability in problem-solving, and excellent communication skills. This role is primarily remote,

Customer service experience (travel, hospitality, or service‑related experience preferred). Travel Customer Service Representative (Remote). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

The role leads the Pensions specialty within Customer Service, collaborates with Product, and drives improvement of support standards. Collaborate with Product to translate customer insights into actionable feedback and contribute to the pension customer experience roadmap. Experience managing custo

Skybound Getaways is seeking a motivated Entry-Level Customer Service Representative to join their remote team in the United Kingdom. In this role, you will assist customers with inquiries, service requests, and general support while ensuring a positive experience. Ideal for those starting their car

We are seeking a Part‑Time Customer Service Advisor to answer customer inquiries via email, socials and by phone, ensuring customers have a great experience from purchase to delivery. Part‑Time Customer Service Advisor (Remote: 10 hrs/week). We are looking for a motivated and reliable individual

A leading financial services company is seeking a Customer Service representative for a UK-based remote role. The ideal candidate has 2+ years of customer service experience, particularly within financial services. You will support customers through phone, email, and live chat, ensuring clarity and

Have extensive experience in customer service operations, with a deep understanding of best practices and challenges. Contribute expert insights to enhance the performance and reliability of AI-powered customer service solutions. Review and analyze customer service scenarios to provide detailed, act

Skybound Getaways is seeking a motivated Entry-Level Customer Service Representative to join our remote team in Greater London. Ideal for those starting their customer service career, the position offers flexibility and training. Responsibilities include responding to inquiries, organizing customer

A wellness company in Greater London is seeking a Customer Service Representative with contact centre experience. This hybrid role involves delivering exceptional service through various communication channels, managing queries, and updating customer information. This position offers flexibility wit

Customer Service Representative Banking (Bilingual: French/English) Remote page is loaded## Customer Service Representative Banking (Bilingual: French/English) Remotelocations: CAN Work at Hometime type: Full timeposted on: Posted Yesterdayjob requisition id: R1728420Job Title:Customer Servi

This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment. Entry-Level Customer Service Representative. Previous customer service experience is a plus but not required.

The Award in Customer Service (8992) is for learners who want to accredit their Customer service skills at a level necessary to function and progress in work. It is advantageous for applicants to have previous experience of marking Customer Service or Business assessments for a UK awarding body. We

This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. A leading technology firm is looking for a Customer Success Manager in Greater London. The ideal candidate has substantial account management ex

Crossing Hurdles is seeking a Customer Service Operations professional to work remotely. In this role, you will enhance AI-powered customer service solutions through your insights and expertise. Responsibilities include analyzing customer service scenarios and communicating findings effectively.

An established industry player is seeking a Customer Service Advisor to join their friendly team. This role involves handling business customer enquiries over the phone and email, ensuring excellent service while processing orders efficiently. With modern offices and a great benefits package, includ

P osition: Customer Service Agent W ork model: 100% remote L ocation: Greece E mployment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-fi

P osition: Customer Service Agent W ork model: 100% remote L ocation: Greece E mployment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-fi

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.