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Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK. \n RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. \n As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. \n Important Dates for Applicants \n We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday 8th June \n Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. \n More about your role \n You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. \n What hours will you be working? \n Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. \n For more information, please download our job profile available on our website. \n More about you \n We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. \n It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. \n Ideally, we're looking for… \n\n • First class customer service skills, where providing a great service just comes naturally to you! \n\n\n, • Excellent communication skills both written and verbal \n\n\n, • Able to carry out instructions quickly and accurately and the confidence to ask if unsure \n\n\n, • 27 days holiday plus Bank Holidays \n\n\n, • Free onsite parking \n\n\n, • Potential to earn Bonus \n\n\n, • Fantastic reward and recognition scheme that recognises exceptional customer service \n\n\n, • Career Development and extensive opportunities to progress \n\n\n, • Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support \n\n\n, • Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives \n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

Customer Support Representative - Winsford Who are Advanced Medical Solutions? AMS is a world-leading independent developer and manufacturer of innovative tissue-healing technology, focused on quality outcomes for patients and value for payers. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal sealants, which it markets under its brands LiquiBand®, RESORBA®, LiquiBandFix8®, LIQUIFIX™, Peters Surgical, Ifabond, Vitalitec and Seal-G®. AMS also supplies wound care dressings such as silver alginates, alginates, and foams through its ActivHeal® brand as well as under white label. Since 2019, the Group has made seven acquisitions: Sealantis, an Israeli developer of innovative internal sealants, Biomatlante, a French developer and manufacturer of surgical biomaterials, Raleigh, a leading UK coater and converter of woundcare and bio-diagnostics materials, AFS Medical, an Austrian specialist surgical business, Connexicon, an Irish tissue adhesives specialist, Syntacoll a German specialist in collagen-based absorbable surgical implants and Peters Surgical a global provider of specialty surgical sutures, mechanical haemostasis and internal cyanoacrylate devices. AMS's products, manufactured in the UK, Germany, France, the Netherlands, Thailand, India, the Czech Republic and Israel, are sold globally via a network of multinational or regional partners and distributors, as well as via AMS's own direct sales forces in the UK, Germany, Austria, France, Poland, Benelux, India, the Czech Republic and Russia. The Group has R&D innovation hubs in the UK, Ireland, Germany, France and Israel. Established in 1991, the Group has more than 1,500 employees. For more information, please see ___ AMS provides equal employment opportunities for all applicants. We highly value and encourage diversity across our workforce meaning that no one will be discriminated against because of their gender, race, age, nationality, disability, or any other protected characteristic as prohibited by law. Job Details The role is for a full time Customer Support Representative to join the existing team at Winsford. The successful candidate will work as primary interface between AMS and our Partners in all aspects of Customer Service, from receipt and processing of orders through to final delivery, supporting the team objective towards excellence in Customer Service and improving the Customer experience. Hours of work will be days, in line with the company flexible working hours policy, with the role reporting into the Customer Support Team Leader as part of the Winsford Supply Chain. What will this role involve? • To provide full Customer Service Account Management, ensuring prompt response and accurate information flow to customer queries, usually through cross-functional liaison., • Process all customer orders onto the ERP system and acknowledge to the customer in a timely manner - in line with Pricing / Product files, MOQ's / AOQ's and Supplier Agreement., • Manage customer expectations on product and quantity to be shipped e.g. shortfalls and additions., • Maintain customer records, together with price code, customer items, and delivery address files on computer system., • Update and maintain shipping files., • Liaise with Planning for order despatch dates and update systems accordingly., • Monitor customer service levels of performance and reporting on KPI's, • Provide key customer data to Customer Support Team Leader and wider business on AMS SLA's and KPI's. What we're looking for? • Previous Customer service experience is desirable, • Good organisational skills, • Ability to work with our Customers to provide a high standard of customer service., • Good communication skills ; Written, verbal, and presenting., • Flexible and adaptable to a changing work environment., • Must be computer literate e.g Microsoft Word, Excel, PowerPoint, and ERP / Order Management systems.

Accountancy practice recruitment specialists Clark Wood are working with a highly regarded independent Cheshire based firm of accountants, who are seeking an experienced Accounts Manager / Client Manager to join their team in Sandbach. Preparation and review of tax computations and returns. As an Ac

Key Responsibilities Responding to customer enquiries via phone, email, and online channels in a timely and professional manner Assisting customers with general enquiries, order processing, and issue resolution Handling customer concerns and complaints through to resolution Identifying opportunitie

Key Responsibilities Responding to customer enquiries via phone, email, and online channels in a timely and professional manner Assisting customers with general enquiries, order processing, and issue resolution Handling customer concerns and complaints through to resolution Identifying opportunities

Axon Moore is seeking a Customer Service Coordinator in Northwich for a 6-month FTC with potential for permanency. Strong customer service experience and good Excel skills are required. This varied role includes handling customer inquiries, processing orders, and collaborating closely with the sales

THG Ingenuity in Northwich is seeking a customer service representative to engage with customers via email, phone, live chat, and social media.The ideal candidate should possess strong written and verbal communication skills, demonstrate a willingness to learn, and maintain a friendly demeanor.Benef

As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advice to resolving order issues. Assist customers with all queries regarding product advice and general customer service. You’ll engage with cu

Customer Service Coordinator, Northwich | £28,000 - £30,000 DOE | 6‑Month FTC (Potential to Go Permanent) Hybrid Working | Supportive Team Environment. They are seeking a proactive and detail‑driven Customer Service Coordinator to join their friendly team on a 6‑month fixed‑term contract,

Work across multiple channels including emails, phones, live chat and social media.Work toward achievable department targets while maintaining high quality at each point of contact.Engage with customers daily in a polite, professional manner.Assist customers with all queries regarding product advice

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right

Are you the calm, solutions-focused person everyone turns to when something needs sorting? Were looking for a Helpdesk Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? · Providing first-line support to branches and internal teams across the UK · Handling a wide variety of queries - from system access to process guidance · Logging and tracking queries through to full resolution · Communicating clearly and calmly with staff at all levels · Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love to hear from you! · Excellent communication and customer service skills · Confident, calm, and professional when dealing with queries · Strong attention to detail and a can-do attitude · Able to take ownership and follow issues through to completion · Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? · £26,000 per annum · Full-time, 35 h per week 8:00-16:00 / 9:00-17:00 shifts · 25 days holidays (+ bank holidays) · Free on-site lunch served daily in the staff canteen · Free Parking · Pension Scheme · Profit Bonus · Summer BBQ, Christmas party, and long-service rewards · Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Contact Centre Team Leader Location: Middlewich Salary: £26,000 - £28,000 Hours: Full-time, Monday to Friday 8am - 8pm, Saturday 8am - 1pm (shift flexibility may be required) - 37.5 Hours a Week Overview The Contact Centre Team Leader will be responsible for managing a team of advisors, ensuring performance targets are met while maintaining a high standard of customer service. They will act as the link between senior management and the contact centre team, supporting day-to-day operations and driving team performance. Key Responsibilities Lead, coach and support a team of contact centre advisors Monitor performance against KPIs including call handling, quality and productivity Conduct regular 1-2-1s, performance reviews and coaching sessions Handle escalated customer queries and complaints Support onboarding and training of new team members Maintain high standards of customer service across all interactions Analyse performance data and identify areas for improvement Work closely with management to improve processes and efficiency Manage rota planning, attendance and absence Skills and Experience Previous experience in a contact centre team leader or senior advisor role Strong people management and coaching ability Experience working to KPIs and performance targets Confident managing challenging conversations with staff and customers Strong organisational skills and attention to detail Clear and professional communication skills Ability to motivate and develop a team JDRCC JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Are you the calm, solutions-focused person everyone turns to when something needs sorting? Were looking for a Helpdesk Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? · Providing first-line support to branches and internal teams across the UK · Handling a wide variety of queries - from system access to process guidance · Logging and tracking queries through to full resolution · Communicating clearly and calmly with staff at all levels · Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love to hear from you! · Excellent communication and customer service skills · Confident, calm, and professional when dealing with queries · Strong attention to detail and a can-do attitude · Able to take ownership and follow issues through to completion · Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? · £26,000 per annum · Full-time, 35 h per week 8:00-16:00 / 9:00-17:00 shifts · 25 days holidays (+ bank holidays) · Free on-site lunch served daily in the staff canteen · Free Parking · Pension Scheme · Profit Bonus · Summer BBQ, Christmas party, and long-service rewards · Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agen

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. We’ll provide all the comprehensive training you need to ensure you can confidentl

You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate order processing, smooth execution and strong collaboration with our customers, sites and 3PL partners. As Customer Service Manager, you’ll play a vital role in delivering our promis

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agen

Crest Nicholson's Eastern Division is looking for a multi-trades Customer Service Technician to carry out remedial works within dwellings, correcting faulty workmanship and replacing faulty materials and to ensure that all remedial works which the company has accepted to deal with are completed with

Spanish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry. The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new custome

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Customer service experience (preferred but not essential). Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry.

As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support. Listening

Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordi

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Bo

In this role, you will provide excellent customer service, processing orders using SAP and Excel, handling customer enquiries, and supporting the sales team. Customer Services Administrator. We are looking for a motivated and organised Customer Services Administrator to join our client's busy team b

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

As an Outsource Coordinator, you will play a key role in delivering excellent customer service while finding effective rental solutions for customers both within and outside traditional operational areas. Previous experience in vehicle rental, customer service, logistics, or a similar operational en

Waterstons Limited is seeking a Service Desk Engineer in North East England to enhance customer experiences through exceptional technical support. In this role, you will manage ticket lifecycles, apply ITIL principles for service delivery, and support junior team members.

As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers. Your friendly and professional approach wi

This role is essential for enhancing team productivity and customer service quality.

You will manage your own schedule while providing exceptional customer service and resolving pest issues.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The role involves being the first point of contact for IT issues and requests, requiring strong troubleshooting skills and a customer-first mindset.

The Coordinator provides feedback to employees performing the work to help ensure that customers receive great customer service. Monitor candidate-facing interactions and ensure that all customers are receiving quality service. Strong customer service skills.

This part-time role involves providing excellent customer service, preparing food and drinks, and maintaining store cleanliness while working closely with a team. Candidates should have strong communication skills and a passion for customer service. A community-serving organization is looking for a

This vital role involves managing customer relations, ensuring satisfaction during service processes, and upselling additional services. Ideal candidates should have prior customer service experience and excellent communication skills. Vertu Motors plc at Vertu Ford Newcastle is looking for a Servic

A prominent healthcare organization in the United Kingdom is seeking a Customer Service Advisor to support healthcare professionals with shift bookings. This full-time role requires strong customer service experience, effective communication skills, and a proactive approach to problem-solving. The o

Being a Customer Service Assistant with OurCoop is more than operating tills and stacking shelves. Some of your key responsibilities as a Customer Service Assistant would include:. Going the extra mile to ensure customers have a fantastic store experience.

Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. Ability to translate business challenges into AI‑enabled solutions that improve service p

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. To deal with customer service matters received by email or phone, and address customer issues in a p

As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their

This temporary-to-permanent role requires strong customer service and administrative experience, with responsibilities including appointment scheduling, CRM management, and handling customer enquiries. Adecco in Kettering is seeking a Senior - Business Process & Customer Service Sales Administrator

Previous retail or customer service experience is a bonus, but not essential. Customer Service and Till Volunteer. Assisting customers with queries and providing excellent service.