Customer Service jobs in PerivaleCreate job alerts

Where: EE Darlington (Senhouse Road) Part Time: We have 20 hours per week* available Salary: £13,928.53 Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: October 2026 *Please note, the shift pattern for 20 hours per week is an average and you will be working a two week rotation which is 22 hours one week and 18 hours the next. Please ensure you have the right to work over 20 hours per week and have no working restrictions, or we will not be able to progress with your application. What’s in it for you • Competitive Salary: Rising after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE Darlington (Senhouse Road) Part Time: We have 20 hours per week* available Salary: £13,928.53 Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: October 2026 *Please note, the shift pattern for 20 hours per week is an average and you will be working a two week rotation which is 22 hours one week and 18 hours the next. Please ensure you have the right to work over 20 hours per week and have no working restrictions, or we will not be able to progress with your application. What’s in it for you • Competitive Salary: Rising after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE Darlington (Senhouse Road) Part Time: We have 20 hours per week* available Salary: £13,928.53 Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: October 2026 *Please note, the shift pattern for 20 hours per week is an average and you will be working a two week rotation which is 22 hours one week and 18 hours the next. Please ensure you have the right to work over 20 hours per week and have no working restrictions, or we will not be able to progress with your application. What’s in it for you • Competitive Salary: Rising after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE Darlington (Senhouse Road) Part Time: We have 20 hours per week* available Salary: £13,928.53 Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: October 2026 *Please note, the shift pattern for 20 hours per week is an average and you will be working a two week rotation which is 22 hours one week and 18 hours the next. Please ensure you have the right to work over 20 hours per week and have no working restrictions, or we will not be able to progress with your application. What’s in it for you • Competitive Salary: Rising after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Account Manager - FM Service Provider - North West London - Up to £90,000This is an exciting opportunity to work for an established FM service provider located in NW London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a new and large estate. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis.Hours of workMonday to Friday - 08:00am to 17:00pmKey duties & responsibilitiesReport directly to the Account DirectorManage agreed KPI and SLA's.Responsible for managing the company's H&S and environmental performance on the contract.Plan and implement building shutdowns and complex client project works.Responsible for managing the company's quality procedures on siteRecruitment of any new staffResponsible for the development of all staff, which will include annual appraisals.Manage staff absenteeism and be responsible for disciplinary issuesManagement of client relationships on a daily basis.Management of all reports.Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenueOffer technical support to both the client and the engineering teamResponsible for the permit system.Attend client meetingsFinancial understanding/experience (P&L etc)RequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.Experience of service delivery across a commercial portfolio (Hard Services)Previous experience of managing an FM engineering team.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsTPBN1_UKTJ

This would suit an Accounts & Tax Senior ready to step up, or an existing Accounts & Tax Manager looking for a broader role with more responsibility, client ownership and involvement in the running of the firm. Preparing corporation tax and personal tax returns. Strong corporation tax, VAT and perso

SMEs, delivering a first-class service across statutory accounts, corporation tax and business advisory. Preparing and reviewing corporation tax returns. Excellent technical knowledge of statutory accounts and corporation tax.

The Accounts & Tax Manager will report directly to directors and manage a portfolio of tax and accounts clients across a range of industries, from sole traders through to groups of medium sized companies requiring statutory audit. Good technical knowledge of accounting standards (in particular FRS 1

Vercel is seeking a Senior Technical Account Manager to own the post-sales technical relationship for a portfolio of enterprise accounts. You will drive proactive architectural guidance, cost optimization, and risk management while coordinating across Support, Engineering, Product, and Sales. You will report to the Head of Professional Services and work with Vercel's Forward Deployed Engineering organization; travel to client sites is expected 4–8 times per year. #J-18808-Ljbffr

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

Edgware | £72,000 - £78,000 + Hybrid Working + Clear Progression.Ready to take the next step with a firm that's growing as quickly as your ambition?.An exciting opportunity has arisen for an experienced.Following continued growth and a significant increase in new client wins, the firm is looking t

A respected and well-established insurance provider is seeking a driven Customer Service Advisor to join their expanding team in Ruislip.This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression o

Account Manager Westminster £75,000 - £80,000 Brand new position for an Account Manager to join our client on a prestigious contract in Westminster! You'll be joining a market leading service provider well renowned for progressing their staff further in their careers. As an Account Manager, you will be charged with overseeing a portfolio of commercial sites within Westminster, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers. Account Manager Duties: Oversee both planned and reactive maintenance for all assets recorded within the client's CAFM system, ensuring delivery aligns with the agreed maintenance strategy. Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings. Manage and ensure full compliance across all FM operations on the account. Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met. Ensure internal audits are conducted in accordance with company policies and standards. Provide effective subcontractor management across the full FM service delivery. Investigate service failures, implementing robust and sustainable corrective actions. Maintain consistent service delivery standards in line with contractual SLAs and KPIs. Hold full responsibility for the account's profit and loss (P&L) Account Manager Requirements: Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent) At least 3 years working as a manager within commercial building services Technical background Client facing Ability to lead a team Client management experience Salary and Package: £75,000 - £80,000 per annum Private health and dental care Monday - Friday, 8am - 5pm Company pension scheme 25 days annual leave + Bank holidays Internal progression Additional training If you're interested in this Account Manager role, apply today! Posted by Alex Clark TPBN1_UKTJ

Opportunity This is a rare opportunity to join a fast-growing, ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. As Head of Customer Service, you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership of a customer service operation supporting a substantial volume of customer interactions across multiple channels, whilst creating a clear customer experience strategy that supports future growth. This is far more than a traditional customer service management role. You will be responsible for establishing the vision, structure, measures, systems and processes required to create a best-in-class customer function. Key areas of focus will include: • Developing and implementing a customer service and customer experience strategy, • Creating meaningful service metrics, KPIs and reporting frameworks, • Introducing customer journey mapping, Voice of Customer initiatives and service segmentation, • Driving improvements in customer satisfaction, productivity and operational performance, • Leading technology, automation, AI and systems development initiatives, • Developing leaders and building capability within the team, • Working cross-functionally to ensure customer insight influences business decision-making, • Supporting the integration and scaling of the customer function as the organisation continues to grow Experience / Skills We are seeking an experienced customer service, customer operations or customer experience leader who has successfully improved and professionalised a function within a growing or changing organisation. You will bring: • Experience leading customer service, customer operations or customer experience teams, • A track record of implementing KPIs, service standards and operational improvements, • Strong systems, process improvement and transformation expertise, • Experience introducing or improving CRM, customer service or workflow platforms, • A customer-centric mindset combined with commercial awareness, • The ability to balance strategic thinking with hands-on delivery, • Strong stakeholder management and leadership capability, • Experience driving change while maintaining a positive and engaged culture Exposure to automation, AI, customer experience frameworks and organisational growth programmes would be highly advantageous. Other information: This role offers the chance to make a genuine impact. The successful candidate will define the future customer experience vision, influence investment in technology and automation, and help build a scalable function capable of supporting significant future growth. For an ambitious customer service leader seeking a role where they can shape strategy, lead transformation and leave a lasting legacy, this represents an outstanding opportunity. To find out more, please apply in confidence

Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. Join Heli

Full-time | Onsite | 35 hours per week | Monday-Friday. Working closely with the Partners, you will coordinate the team, manage workflows and deadlines, oversee compliance and office operations, and.

From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

Sales agent role focused on customer interaction via phone, understanding needs, and matching them with EE products and services.

Seeking an entry-level Admin/Customer Service professional for a Watford-based role requiring empathy and computer literacy.

Join our team as Emirates cabin crew and see the world as you work. No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed). As Emirates cabin crew, you will be based in Dubai and will need to meet the UAE’s employment visa requirements.

Fire Alarm Sales Engineer/Account Manager role with warm accounts, focusing on surveying sites, advising clients, and driving sales in the M1/Home Counties area.

Customer Service Executive role managing customer queries and complaints for an organic food company.

Manage customer onboarding, satisfaction, and relationships for manufacturing sites, focusing on product adoption and continuous improvement. Act as a key liaison between customers and internal teams.

Responsibilities include managing B2B energy and water accounts, procurement, billing, and analysis.

Are you an experienced care or support professional who is ready to take the next step in your leadership career?.

Seeking an Account Manager for a healthcare marketing agency to manage client relationships and projects from brief to delivery, collaborating with internal teams.

Responsibilities include liaising with suppliers, conducting chapel visits, and promoting funeral plans. Empathetic and organized individual to assist families with funeral arrangements, manage branch operations, and provide support during difficult times.

Seeking a target-driven Account Manager for an Educational Supplies business to drive sales growth, manage existing accounts, and identify new business opportunities, with remote flexibility and potential for career progression.

Account Manager for a digital bank in Scotland, focusing on developing and managing relationships with used car dealers to offer finance solutions and achieve business targets.

Oversees high-value accounts, coaches junior managers, and ensures quality delivery for D2C/e-commerce clients.

SEO Account Manager | £36k-£38k (DOE) | Hybrid - 3-days on-site Hertfordshire. This is a great opportunity for someone ready to step up from an SEO Executive/Senior xwzovoh Executive position, or an existing Account Manager who wants.

Account Manager role focused on specification sales, building relationships, and driving project conversions in the UK.

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!Customer Service AgentLocation: Heathrow AreaWorking Hours: Monday - Friday, 08. Our client is a fabulous organisation and they are seeking

Field Sales Account Manager role in Cumbria & Lake District for a growing company, focusing on SME clients.

Apprentice Funeral Service Specialist position available at R.

Join Emirates as cabin crew, travel the world, and provide excellent customer service.Enjoy tax-free salary and free accommodation in Dubai.

Experienced Regional Account Manager sought for a specialist lender, covering South East England.

This is a great opportunity for someone ready to step up from an SEO Executive/Senior xdjnayx Executive position, or an existing Account Manager who wants. SEO Account Manager | £36k-£38k (DOE) | Hybrid - 3-days on-site Hertfordshire.

Manage and support key account customers in North London, focusing on site mobilization, retention, growth, and new business delivery.Requires strong sales and communication skills, and a track record in B2B sales.

Description Join Heathrow as a Customer Strategy & Planning Manager and play a pivotal role in shaping the future of Heathrow's Customer Strategy. You'll be part of the Customer Strategy & Experience team, collaborating with senior stakeholders across Heathrow, to turn Heathrow's customer vision into actionable plans that deliver real outcomes. This role ensures strategic objectives are effectively translated into operational delivery, helping Heathrow remain a leading global hub. The Customer Strategy & Planning Manager coordinates and supports the development and execution of Heathrow's Customer Strategy. This means producing clear, data-driven plans to enhance journeys, uplift service standards, and secure long-term growth for one of the world's busiest airports. Responsibilities Coordinate the development and execution of Heathrow's Customer strategy, ensuring alignment with corporate objectives and regulatory requirements. Translating strategic goals into actionable plans and measurable outcomes for operational teams. Leading cross-functional planning processes to optimise customer experience initiatives. Analysing customer insights and market trends to inform strategic decisions and identify opportunities for improvement. Preparing and presenting strategic recommendations to senior leadership and external stakeholders. Monitoring performance against customer strategy KPIs and driving continuous improvement. Qualifications Proven experience in strategy development and planning within a complex organisation. Strong analytical skills with the ability to interpret data and translate insights into action. Excellent stakeholder management and influencing skills at senior levels. Ability to lead cross-functional projects and deliver results in a fast-paced environment. Exceptional communication and presentation skills. #LI-Hybrid TPBN1_UKTJ

Role Overview The Warehouse Porter is responsible for ensuring that all client orders are accurately prepared and processed, while liaising with drivers to ensure that all items are correctly loaded and unloaded for collections and returns. The role involves carefully checking returned props, identifying and reporting any damage, and ensuring that all items are returned to their correct locations within the warehouse. The Warehouse Porter will also maintain a general oversight of the warehouse and provide support to other teams as required. Key Responsibilities and Tasks Check client orders and accurately prepare and pack hired props for collection. Unload, unpack and inspect returned items, identifying and reporting any damage or missing items. Complete damage reports accurately following appropriate training. Return all items to their correct warehouse locations, ensuring they are displayed neatly and appropriately. Code, label and organise items as required. Check the condition and functionality of working parts to ensure they are operating correctly. Liaise with sales staff and the Loss & Damages Department to report and resolve damaged or faulty items. Liaise with the Display Team and provide assistance where required. Assist with loading and unloading activities, ensuring items are handled safely and efficiently. Maintain a clean, organised and safe loading bay and warehouse environment. Comply with all statutory requirements and company policies relating to hygiene, health and safety. Provide general support across the warehouse and assist colleagues as required to ensure the smooth running of daily operations. Work efficiently and accurately to meet operational deadlines and maintain high standards of service. Essential Skills and Experience Excellent organisational skills with a proactive approach to work. Good computer literacy and confidence using basic computer systems. Professional and effective telephone manner. Ability to prioritise and complete tasks efficiently and accurately. Ability to work effectively under pressure and meet set deadlines. Strong communication and interpersonal skills. Ability to work collaboratively as part of a team. Good attention to detail, particularly when checking orders, returned items and potential damage. Desirable Skills and Attributes Strong work ethic and a positive attitude towards work. Reliable, diligent and committed to completing tasks to a high standard. Ability to recognise priorities and take initiative without constant supervision. Ability to work quickly and efficiently in a busy warehouse environment. Flexible and adaptable approach to changing circumstances and operational requirements. Willingness to support colleagues and other departments when required. Commitment to maintaining high standards of housekeeping, safety and organisation. Working Hours: Monday to Friday 8am to 5.30pm

Helpdesk Coordinator About the CompanyJoin a fast‑growing, well‑established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly — reliable service, strong teamwork, and a commitment to supporting both clients and engineers. You’ll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly. About the RoleThis is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You’ll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule. This is not an IT helpdesk role. It’s ideal for someone who thrives on organisation, pace, and problem‑solving. What You’ll Be Doing Job Booking & Progression — Book, rebook, and progress reactive and planned maintenance jobs Job Updates — Add notes, completions, and details for drainage and plumbing works Invoicing Approval — Approve completed jobs for invoicing Engineer Scheduling & Coordination Daily Scheduling — Plan engineers’ workloads and manage diaries Progress Monitoring — Adjust schedules as jobs change Engineer Liaison — Coordinate access, parts, and site attendance Invoicing & Client Liaison Raise Invoices once work is completed Chase Quotes and approvals Client Communication with property managers and clients Parts Ordering & Tracking Order Materials from approved suppliers Track Deliveries and update the team Prepare Engineers with correct parts before site visits Systems & Admin Use BigChange or similar job‑management software Maintain accurate records and reports Support management with updates and admin tasks Out-of-Hours Support One evening per week handling urgent maintenance bookings What We’re Looking For Property Maintenance Experience or repairs coordination background Helpdesk or Scheduling Experience (non‑IT) Comfortable in a fast-paced maintenance environment Strong organisation and attention to detail Confident communicator with engineers, suppliers, and clients Proactive, reliable, and able to work independently Not suitable for IT support backgrounds unless you have property maintenance or engineering coordination experience. Why Join Us?You’ll be joining a company that values reliability, teamwork, and professional growth. They promote from within, support development, and give early joiners real opportunities to grow with the business. You’ll work in a supportive operations team where your contribution genuinely matters every day. Benefits Company pension Stable, full-time permanent role Opportunities to grow with the business Requirements A‑Level or equivalent 2 years’ helpdesk experience 2 years’ office experience Full UK Driving Licence

ARE YOU READY TO SECURE THE SKIES? JOIN THE TEAM AT HEATHROW AIRPORT! Are you looking for a high-energy career in one of the most exciting environments in the world? We are looking for sharp, reliable, and professional Security Officers to step up and protect Heathrow Airport! If you want a job where no two days are the same and you play a vital role in global safety, we want to hear from you right now! We are a leading recruitment agency looking for dedicated staff to support our clients. We need people who are ready to work hard and keep the aviation industry moving safely. Available Roles X-Ray scanner operative X-Ray Screeners: Operating X-ray scanning equipment Screening food, supplies, and equipment before loading onto trolleys. Ensuring all items meet security and safety standards. Flight Checker Checking food and equipment trolleys prior to dispatch Verifying contents against documentation Ensuring trolleys are secure and compliant General Security Agent Carrying out general security duties across the site Monitoring access points and maintaining a safe environment Monitoring vehicle movement and access Ensuring site security and reporting and issues Conducting staff searches in line with company and security procedures Maintaining professionalism and confidentiality at all times Supporting security operation within the organisation and warehouse Assisting with additional duties as required Strict Entry Requirements Working at Heathrow is a big responsibility. To be considered, you must meet these standards: 5-Year Activity History: You must provide a full, clean history for the last five years (work, school, or gaps). We check every single date. DBS & Criminal Record Check: You must pass a clean criminal record check. Full Vetting: You must be willing to go through a deep background check to get your airside pass. No Students: We are only looking for full-time, permanent staff. This is not a summer job or a student role. Job Details Hours: Full-time hours are available. As an agency, our shifts depend on client volume and airport demand. Pay: Competitive rates to be discussed at the interview based on your role and experience. * Training: We provide full training on all security equipment and protocols. Apply Today! If you are a professional who can handle a fast-paced environment, send us your CV today. Don't miss your chance to work at the UK's premier airport

Security & Loss Prevention Officer Rate of pay: £13.71 per hour (£27,809) Hours: 9am - 6pm, 5 days from 7 on a rota basis, 9 hour shifts. You will work every other Saturday. 40 hours per week. Location: Brent, North West London Benefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts. Applicants should have great customer service and conflict resolution skills. Your duties will include: • Providing a customer focused security presence, • Ensuring a safe and secure environment for staff and visitors, • Acting as a visual deterrent to crime and security incidents, • Monitoring CCTV systems, • Meeting and greeting customers in a friendly manner, • Security patrols of the store, • Work closely with store associates and the Store Manager, • Conducting internal investigations into stock loss, fraud and theft., • Monitoring security systems, • Key holding, • Report all security incidents in the store You should be: • Fully flexible to work 5 out of 7 days including every other Saturday. These will be 9 hour shifts 9am – 6pm., • Strong conflict resolution skills, • Customer focused Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. • Corporate Security, • Security Guarding - Management & Operations, • Security Officer & site personnel staff, • Retail Loss Prevention, Audit & Fraud, • Facilities Management

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

MUST HAVE A FULL MANUAL UK LICENCE Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. Full UK driving license To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday – 7:30AM – 5PM (with potential for overtime). Salary: £13.52 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD

Role: Customer Experience Manager Contract Type: FTC - 12 mothns Location: London Marylebone Salary: £50,527 per annum Job Purpose A key leadership role to our people, offering leadership through high levels of engagement and bringing the best out of people, recognising the diversity of our people and maximising their performance through coaching and empowering them to make a difference every day. Leading and supporting our vision of “being the best railway” and “ensuring everyone home safe every day”. Being responsible for maintaining high standards of presentation in self and the business environments. Being responsible for ensuring our customers have a safe, enjoyable, and seamless experience from the point of arrival to departure and beyond. Always offer a highly motivated, proactive and consistent approach to delivering exceptional customer experiences, always striving to put the customer at the heart of everything we do and understand individual customer needs, taking ownership of tasks and situations to ensure customer excellence at every opportunity. Key Accountabilities The Customer Experience Manager is responsible for the delivery of a world class customer experience at London Marylebone through inspirational leadership of our people and inspiring our people to maintain high standards of presentation, security, and safety. Each manager will champion a key business performance area. The role core duties and behaviours are: Safety • Role model as a safety leader to ensure “everyone gets home safe everyday”, • To ensure that team members receive all compliance training as required under the Safety Management System and the Corporate Confidence Programme, • Raise close calls and manage any raised for London Marylebone to deliver a safer environment, • Ensure all security requirements are completed as detailed by the station security plan, • To work with suppliers to increase the safety interfaces at the station including LUL, TFL and Network Rail, • Manage the issue and usage of body worn cameras and CCTV in line with our company policy, • To act as an evacuation warden as per the evacuation plan and ensure our fire management is in line with our fire precautions legislation, • To investigate accidents and incidents occurring on the station in a timely fashion and to comply with safety processes for doing this. People • Role model our values and behaviours always, • Inspire all team members to deliver a world class experience for every customer, • Recognise the diversity of a workforce and maximise the benefits of a diverse team, • Ensure a culture of fairness and transparency is delivered and felt by the team, • Have a higher level of visibility for our people and customers, • True team player, support and celebrate team members throughout the business, • To ensure that all recruitment, selection and onboarding is completed in accordance with business policy to ensure that we get the best possible people into the role and are set up for success, • To make sure that you have a live and detailed employee engagement action plan built with your team which results creates in a highly engaged team, • To have high quality and regular conversations with your team through one to one’s and team meetings to ensure they have the information they need to do their jobs, • To make sure that you have got the right people in the right jobs, doing the right things and in the right way to meet required business outcomes on time and in full in a safe manner and meeting budgetary requirements, • To make sure that all performance management activities are completed on time and in full so that your team are clear on performance expectations, • Supporting your team to have detailed development plans that are delivered and have objective feedback about both their behaviours and performance which sets them up for success in their current and future roles Customer • Lead with a passion for the delivery of world class customer experience, • Oversee the resource allocation to ensure this replicates our customers’ needs, • Take ownership of station presentation and ensure high standards of at all times Apply on company website

Salary: £40,000 - £45,000 + uncapped commission (£100,000 OTE). South West London Oval Deene Recruitment are delighted to be working with one of London's most prestigious kitchen retailers that requires an experienced Senior Kitchen Sales Designer based in South West London. They are looking for an experienced designer, with a track record of operating within the luxury market, with good communication skills to join this luxury brand. The role: Senior Kitchen Sales Design Consultant Meeting clients in the showroom and offering the very highest levels of customer service. Using CAD software to design luxury kitchens and presenting back to the customer. Preferably AutoCad or Vectorworks. Understanding customer requirements, budgets and offering solutions from a wide range of high-end products. Handling all aspects of the design and planning, including on-site surveys. Being the face of the company, always representing the showroom and the brand. Candidate Requirements: At least three years’ experience in designing and selling high end kitchens. Knowledge of the luxury kitchen market and the competition. Proven track record in kitchen design and able to provide examples of own design work as well as sales figures in excess of £750,000 per Annum. Vectorworks/AutoCad software experience (advantageous). High attention to detail, professional with an excellent sales acumen. Full UK driving licence. Please apply online or contact Oval Deene Recruitment