119 Best customer specialist Jobs in Carshalton (December 2025)

Early Careers Talent Acquisition Advisor

3 days ago

Croydon

Location/s: Croydon or Birmingham; UK Recruiter contact: Steven Johnston Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About The business unit Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview Of The Role The Early Careers Talent Aquisition Advisor stands as a cornerstone within our function. While the primary emphasis of this role revolves around delivering our talent acquisition efforts and offering a premier candidate experience, the individual will also be the advocate for our talent acquisition systems. This role embodies versatility and a genuine commitment to sustaining Mott MacDonald's reputation as an employer of choice. Predominantly focussing on managing high-volume recruitment of graduates, apprentices, and placement students into our multidisciplinary business units. Our Early Careers team is based across two locations: Croydon and Birmingham, so you have the option to work in either office, with some travel between the two, as well as the opportunity for remote working. Primary Duties • Open and manage high volume requisition requests, ensuring all required information is collected, • Manage a pipeline of candidates which involves screening applications, shortlisting, arranging interviews and managing the offer process, • Maintain and regularly update the applicant tracking system, ensuring data accuracy and real-time tracking of recruitment metrics, • Manage and deliver on several campus and virtual career fairs, representing Mott MacDonald as an employer of choice, • You’ll work closely with your hiring managers to fully understand their hiring needs, supporting them through the recruitment process, delivering upon targeted recruitment strategies to hire the best talent, • You’ll provide an excellent candidate experience from point of contact through to offer, ensuring a consistent and fair approach throughout the selection process, • Support projects dedicated to refining the recruitment process, always with the goal of enhancing candidate experience in mind, • Collaborate with the broader talent acquisition team, ensuring synergy and shared learnings Candidate specification Essential • Prior experience in early careers recruitment or talent acquisition, emphasising direct application management ideally within a high-volume setting, • Experience delivering an excellent candidate experience throughout the hiring process, • Experience of working in a large complex matrix organisation or be able to demonstrate an understanding of what this requires, • A commitment to delivering outstanding customer experiences, • Proficiency in recruitment tools and applicant tracking systems, • Willing and able to deliver presentations to large groups of students and internal stakeholders, attending in person and online events, • The role allows individuals to work independently and therefore you need to be able to work on your own initiative and prioritise competing and changing demands, • Able to confidently use a range of IT systems, including an ATS; and Microsoft packages – specifically Outlook; PowerPoint; Excel and Word, • Able to work across multiple projects at any one time, as well as leading projects and working with others to see tasks through to completion, • Able to approach challenges with a positive approach, • Strong communication skills and able to adapt style to suit audience, • Passionate about solving problems and able to work under pressure during peak recruitment periods, • Curious, self-starter who will ask for support when needed, • Great attention to detail, with a focus on data accuracy Desirable • Experience using SAP SuccessFactors UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We Offer Some Fantastic Benefits Including Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our ___. Apply now, or for more information about our application process, click ___Location(s): Croydon, GB Birmingham, GB Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 12658 Recruiter Contact: Steven Johnston

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