Offres customer specialist à EarleyCreate job alerts

Because you can see how we can be better. Innovate, your way. As a Web Optimisation Specialist at Primark, you’ll play a key role in maximising the customer experience and commercial performance of our digital channels. You will support the creation and delivery of our optimisation strategy, running A/B tests and personalised experiences to ensure our website continues to meet customer needs while driving business growth. This is a fantastic opportunity to join our growing Digital Experimentation team at an exciting time. You’ll collaborate closely with colleagues in Analytics, UX, Product, and Trading, embedding optimisation into product ways of working and helping us build a culture of experimentation. Your insights and recommendations will shape the way millions of customers interact with Primark online. What You’ll Get People are at the heart of what we do at Primark, so it’s essential we provide the right environment for you to perform at your best. Let’s talk lifestyle: • 27 days of annual leave, plus bank holidays – with the option to buy up to 5 more., • Flexible working arrangements, including the opportunity for an early Friday finish., • Access to a subsidised cafeteria., • Primark Perks – enjoy discounts with local partner businesses near our offices. What You’ll Do • Feed new ideas into our experimentation roadmap and manage them from concept to delivery., • Champion a culture of testing to ensure website changes and new developments are results-driven., • Implement A/B and personalisation experiences across Primark.com and other digital channels., • Use data insights, heuristic reviews and UX analytics tools to identify customer pain points., • Create and coordinate test hypotheses, discovery workshops, and measurement plans in collaboration with analytics teams., • Present findings and actionable recommendations to enhance the customer journey and drive loyalty., • Analyse and report on A/B tests, sharing insights and recommended next steps., • Review daily digital performance and collaborate across Digital to remediate issues quickly., • Build strong relationships with stakeholders across Digital Marketing, Trading, Analytics, UX and Customer Services to improve efficiency and performance. What You’ll Bring • 3+ years’ experience in a similar optimisation, CRO, or digital analytics role., • Experience with A/B testing platforms (e.g. Google Optimize, Kibo, Dynamic Yield, Optimizely)., • Familiarity with user analytics tools (e.g. Contentsquare, Decibel, Glassbox, Quantum Metric)., • Proven experience using data and testing to deliver customer-first improvements that also support commercial objectives. Because you can see how we can be better. Innovate, your way. What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Req Number: JR 183 \n#LI-JD1 Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at . REQ ID: JR-183 Employee Permanent

Brand Manager – Specialist Pharmaceutical Portfolio – Hybrid (UK) – c£Competitive + Bonus + Benefits This is a fantastic opportunity for an experienced Brand Manager to join our client, taking responsibility for developing and delivering innovative brand strategies across a specialist therapy area portfolio, including ophthalmology. Company Overview Our client is an international, privately-owned pharmaceutical company specialising in niche hospital and orphan products. With expertise across Rheumatology, Women’s Health, Ophthalmology and Critical Care, they focus on bringing innovative solutions to areas of unmet medical need. Their culture is entrepreneurial, supportive, and growth-oriented, offering excellent opportunities for professional development. • Supportive and collaborative team environment, • Specialist product portfolio with strong growth potential, • Exciting opportunity to shape brand strategy and execution, • Ongoing training and career progression Role Overview The Brand Manager will be responsible for developing, implementing, and evaluating brand strategies and marketing campaigns in line with business objectives. Working closely with Business Unit Leads, the successful candidate will take ownership of brand planning, tactical execution, digital content, and compliance across key therapy areas, including ophthalmology. Key Responsibilities • Adapt brand strategy and create tactical marketing plans to deliver sales targets, • Develop customer and patient journeys to support omnichannel strategies, • Lead the production, implementation, and tracking of product-specific marketing campaigns within budget and timelines, • Manage new and existing promotional materials, ensuring compliance through Veeva PromoMats, • Collaborate with cross-functional teams to deliver sales analysis, forecasting, and commercial insights, • Support digital communication channels including corporate websites and LinkedIn, • Drive innovation through continuous learning and alignment with emerging trends and technology, • Provide logistical support to the sales team for meetings, congresses, and customer interactions Candidate Profile The ideal candidate will be a results-driven pharmaceutical marketing professional with proven experience in brand management within the UK market. • Degree or equivalent professional qualification, • Minimum 3 years’ UK pharmaceutical brand management experience, • Strong track record in brand planning, strategy execution, and campaign delivery, • Digital marketing experience (Veeva Approved Email desirable), • Excellent analytical, communication, and project management skills, • Good knowledge of the ABPI Code of Practice and Veeva PromoMats, • Experience within ophthalmology or specialist therapy areas (preferred), • Team player with proactive approach, flexibility, and ability to manage multiple priorities How to Apply If you’re excited about shaping brand strategies in specialist therapy areas and want to make a genuine impact, we’d love to hear from you! Please apply now via the website or contact Alice Smith for more information.

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Landlord Relationship Specialist 12 month FTC Reading - 2 days/week hybrid At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain. As the UK’s largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Are you a confident communicator with a talent for problem-solving and relationship management? Do you thrive in fast-paced environments where no two days are the same? If so, this could be the role for you. The Property and Legal Department plays a pivotal role in managing and developing the network estate of EE and Three, ensuring all partners and suppliers adhere to agreed guidelines. We’re now looking for a Landlord Relationship Specialist (LRS) to strengthen our team and help us deliver outstanding landlord and access management across our shared network property portfolio. This is a hybrid role with a minimum of 2 days per week based in our Central Reading office. What you’ll do • Lead the logging and resolution of property incidents using our central management tool (Remedy)., • Take ownership of casework, including landlord queries, access escalations, and access support requests., • Coordinate with stakeholders, contractors, and suppliers to turn complex challenges into positive outcomes., • Support reporting on property incidents, access performance, and KPIs to drive continuous improvement., • Govern supplier performance, ensuring high standards and accountability., • Provide best-practice guidance and training for MBNL teams, shareholders, and the wider supplier ecosystem., • Manage complaints from start to resolution, adhering to SLAs and policies, and escalating where necessary., • Contribute to the delivery of future access outcomes and landlord relationship strategies. What You’ll Bring • Proven experience in handling complex queries with confidence and professionalism., • A strong understanding of what great customer service looks like, with the ability to adapt your communication style and approach to suit different situations, individuals, and challenges., • Strong time management skills and the ability to balance a varied caseload., • A collaborative mindset with the ability to engage effectively with landlords, stakeholders, and suppliers., • An appreciation of data-driven reporting, processes, and complex ecosystems., • Initiative and resilience in managing fast-moving and sometimes challenging situations. Nice To Have • Previous Property/Site Access experience, • Experience and knowledge of telecoms acquisition, design, build and decommissioning activities MBNL – building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

Our client is a global manufacturer of specialist scientific instrumentation, helping laboratories around the world enable advancements in many areas such as pharmaceutical, food, environmental and healthcare. To ensure the efficiency of their operations, they are currently looking for an enthusiastic and motivated Field Service engineer to join their team in the South of England. As a Field Service Engineer, your key responsibilities will include: • Servicing, installing and repairing Scientific instrumentation onsite, specialising in the company’s Inorganic product range (ICP, FT-IR, UV/Vis, GC & AA instrumentation), • Covering a local territory across the M4 corridor with travel further afield in the South of England, • Diagnosing faults on complex scientific equipment ensuring prompt, flexible and customer focused support, • Managing equipment parts and spare parts To be considered for this role, you will have: • HND in engineering or equivalent qualification, • Previous experience servicing complex scientific instrumentation (ICP, Chromatography, Mass Spectrometry, Automation) from a range of instrument vendors, • Knowledge of GMP, • Full driving license and willingness to travel up to 80% of your time, • Excellent communication skills and ability to work well in a team Applications are also invited from candidates from a lab background looking to transition into an instrument focussed role! Full training will be provided to assist you with the transition! For your work you will be rewarded with an excellent remuneration and benefits package (including bonus and company car!) Keywords: Inorganics, ICP, ICP-OES, ICP-MS, FT-IR, UV/Vis, AA, Atomic Absorbance, GC-MS, Waters, Agilent, Sciex, TFS, Shimadzu, service engineer, FSE, instrument technician, repair, maintenance, M4, London, Reading, Oxford, Swindon, Bristol, VRS9160PC Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website.

Data Center (DC) business processes.

This is a temporary on-site role for a Retail Specialist located in Reading for 2 hours a day to cover end of shift from Monday 18th- 24th August. The Retail Specialist will be responsible for assisting customers, providing product knowledge, ensuring customer satisfaction, and maintaining a welcomi

Customer Support Specialist - Hybrid. If you have a passion for great customer service and thrive in a supportive, innovative environment, we’d love to hear from you. Experience in customer service.

We are seeking a dynamic and enthusiastic Event & Marketing Specialist to plan and deliver high quality events that engage and educate healthcare professionals ultimately driving business growth and customer satisfaction across the UK, Ireland and Nordics. Establish and maintain strong relationships

Providing telephone and email support to external customers and colleagues providing an excellent level of service. To be proactive in identifying areas for improvement and bringing these ideas to the attention of the relevant people and to assist in the development of the Service Desk procedures an

Customer Communications Specialist - Loyalty & Rewards (B2C). Proven experience in customer communications within B2C marketing — ideally in loyalty, rewards, or app-based propositions. Telecommunications and Marketing Services.

Business Development Manager (Solar / EV) South East - Hybrid £55,000 to £65,000 (OTE £90K) + Car Allowance + Commission Are you a Business Development Manager / Account Manager from a project construction background? This is a fantastic opportunity to join a Solar / EV specialist, offering training into the renewables sector and the chance to increase earnings through commission. This company are recognised as leading specialists in Battery Storage, EV and Solar in the commercial sector, currently undertaking projects across the UK in the public sector. They are looking for a Solar PM to join the team. This role will involve UK Travel where you will be at the forefront of creating new customer relationships generating new sales, as well as maintaining relationships with the companies clients across the UK. This is an excellent opportunity for a Business Development Manager to take on an autonomous and challenging role with excellent earning potential, and the chance to make your mark on the future successes of the business. The Role: -Generating new business opportunities & account management -Sector - Renewable Energy (Solar / EV) -£55,000 to £65,000 (OTE £90K) + Car Allowance + Commission -UK Travel The Person: - Previous experience as a Business Development Manager -Background- Renewable Energy & Project Construction -Full driving license To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact Troy Earl at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. TPBN1_UKTJ

As a Web Optimisation Specialist at Primark, you’ll play a key role in maximising the customer experience and commercial performance of our digital channels. You will support the creation and delivery of our optimisation strategy, running A/B tests and personalised experiences to ensure our websit

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Experience and Quality S

We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. Support the Customer Success team with day-to-day customer requests and ongoing account management. End-to-end experience in customer onboarding and training in a Sa

We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. Support the Customer Success team with day-to-day customer requests and ongoing account management. Customer Training & Enablement.

We are looking for a hands-on and result-driven Customer Care Specialist to play a crucial role in customer satisfaction. Manage key customer relationships attending regular calls and providing weekly reports to provide proactive updates to ensure complete satisfaction. Ensure timely resolution of i

Project Management - Customer Journey Improvements - Leading Pensions Specialist. Miryco Consultants is working with a leading pensions specialist to add a Project Manager to their TPA function. This role sits across the Third Party Administrator and is responsible for implementing processes and fra

Are you passionate about elevating customer experience through training and development? We are looking for a driven professional to lead customer service training and quality initiatives across our European markets. This role combines learning design, cultural adaptability, and hands-on coaching to

As Customer Collaboration Specialist you will play a critical role in building engagement with customers and leading supply chain excellence on behalf of JDE. Reporting to the Customer Collaboration Lead, you are the ‘face of supply chain’ and a critical pivot role across key stakeholder groups,

As Customer Collaboration Specialist you will play a critical role in building engagement with customers and leading supply chain excellence on behalf of JDE. Reporting to the Customer Collaboration Lead, you are the ‘face of supply chain’ and a critical pivot role across key stakeholder groups,

This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined in customer service reports. The Customer Success Exec is responsible for providing general administrative support to

We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. Support the Customer Success team with day-to-day customer requests and ongoing account management. Prepare and deliver onboarding sessions, documentation, and walkt

The Customer Value Specialist, Core Banking is responsible for driving customer value engagements across key opportunities in the region. Number of high-impact customer engagements delivered. Lead and execute customer value engagements across strategic opportunities in MEA and APAC.

Team Leader (Barista Maestro) - Taplow - 30 hours per week - Permanent.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold plans a

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Camberley. You should be effici

PLEASE NOTE THAT WE ARE UNABLE TO PROVIDE SPONSORSHIP OR THE 20 HOURS WORKING FOR THIS ROLE**.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and c

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Manage the Ferries Marine Superintendent operations team, providing a customer focussed efficient and effective delivery of services in accordance with the Council’s values, objectives, targets and statutory obligations.

It's about pride, precision, and people - making sure every doughnut is delivered fresh, our store cabinets are perfectly stocked, and every customer's first bite is unforgettable.

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We are working with a global real estate firm to hire an AML Team Leader based in London.In this role, you’ll be responsible for overseeing the quality and accuracy of CDD and EDD work, providing sign-off on AML/KYC activity, and guiding the wider team on complex and high-risk cases.The firm is lo

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Residential Support Worker – Children’s Residential Home.Leicestershire, Northamptonshire & Milton Keynes (sites include LE10, NN5, LE3, MK6).Shift pattern including nights, weekends, and bank holidays.This established children’s residential home provides a therapeutic and nurturing environmen

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Execut

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti