Customer specialist jobs in SwadlincoteCreate job alerts

A Field Service Engineer is sought to join a specialist fleet technology business in London (inside the M25), supporting the delivery of field service operations across customer sites by carrying out reactive repairs, planned preventative maintenance, audits, and installation work on vehicle-based technology and associated equipment. The Field Service Engineer, London (inside the M25), will be expe... ZIPC1_UKTJ

Senior Electrical Design Engineer Location: Burton-on-Trent, DE14 Salary: £50,000 - £60,000 (DOE) Holidays: 25 days + 8 bank holidays The Company: Our client is a global leader in the design and manufacture of specialist testing equipment used across a variety of high-demand industries including power generation, data centres, marine, and heavy lifting. With operations spanning multiple continents, the business delivers robust, high-capacity solutions for some of the most challenging environments worldwide. The UK site, where this role is based, is home to a multidisciplinary engineering team including Electrical, Mechanical, Software, and Systems Engineers. With turnover exceeding £40 million and a strong order book, the company continues to grow and invest in its engineering capabilities. The Role: As an Electrical Design Engineer, you will play a crucial role in the design and development of advanced load testing systems capable of handling electrical loads of up to 20kW to 7000kW. You will be working collaboratively across teams to deliver detailed electrical designs from concept through to final customer sign-off, ensuring compliance with relevant standards and regulations. This is a technically varied and hands-on role ideal for someone with experience in machinery, panels, or...

Passionate about driving and delivering excellent customer service? Mainline Group is looking for a 7.5T Driver to join our team! Location:Swadlincote, DE11 9DF Salary: Competitive Job Type: Full Time, permanent Hours: Hours are weekdays only, 7am-5pm or 6am-4pm no weekends About Us: Mainline was established in 1982 and has earned an enviable reputation for being one of UKs foremost providers of specialist Powered Access, Lifting and Handling equipment. At the heart of our success is the considerable investment that we have made over recent years in our two most important aspects ofpeople and equipment. Our loyal staff are vital to the success of our business and we seek to reward them with industry leading levels of remuneration including sharing the company profits that they helped generate. We operate one of the youngest and most up-to-date hire fleets within the UK today and this is supported by highly skilled staff who receive continuous training and development. Whilst we work hard, we also have a relaxed and friendly atmosphere where colleagues look out for each other. We prioritise a work-life balance and want our employees to have a fantastic family life which is why we almost never work weekends! 7.5T Driver The Role: Were looking for an experienced LGV 7.5 tonne Driver ideally with powered access experience to join our busy transport team. As a 7.5T Driver at Mainline, you will ensure equipment is delivered and collected safely, on time, and in excellent condition. Youll work closely with the transport team while representing the Mainline brand professionally on customer sites. This role combines driving expertise with customer interaction, requiring a proactive, safety-focused individual who takes pride in providing a reliable and efficient service. 7.5T Driver - Key Responsibilities: - Deliver and collect plant and powered access equipment to/from customer sites safely and efficiently - Provide product familiarisation or basic operational guidance to customers when required - Ensure all delivery and collection documentation is completed, signed, and returned accurately - Use the Syrinx Driver App to follow routes and instructions, and contact the office for any discrepancies - Carry out regular vehicle checks, routine maintenance, and cleaning to maintain the Mainline brand image - Report any damages, losses, or incidents promptly - Adhere to company policies, procedures, and safety standards at all times - Represent the company professionally with customers, colleagues, and the public 7.5T Driver - What Were Looking For: - Valid 7.5T entitlement on licence with up-to-date CPC and digital tachograph card - Experience delivering powered access or similar plant/equipment (e.g., MEWPs, telehandlers, or tools) - Strong commitment to health, safety, and customer service - Good communication skills and a polite, professional manner - Flexibility and reliability able to work to schedules and adapt to changing priorities - The ability to prioritise tasks in an ever-changing demanding hire environment and work well under pressure 7.5T Driver - Benefits: At Mainline our people are the cornerstone of our success. Were committed to offering a workplace that supports your ambitions, rewards your efforts and most importantly recognises your value! - Competitive remuneration package including profit share - Supportive working environment - Chance to work within a friendly, experienced team - Professional development opportunities - Strong team culture that is supportive and collaborative - A growing company with real potential for career progression and personal development We are an equal opportunities employer and are proud of our local community, we welcome applications from anyone who feels they have the relevant experience and skills required to make a positive contribution to our business. To submit your CV for this 7.5T Driver opportunity, click Apply now! TPBN1_UKTJ

We are looking for an Administration Specialist to provide customer focused administration service on selected accounts.

This role involves providing customer-focused administrative support and ensuring operational requirements are met. A leading logistics company is seeking an Administration Assistant based in Mercia Park, Swadlincote. Ideal candidates will have experience in customer service, strong organizational s

A leading UK retailer is seeking a Customer Assistant in the Food section.

Technical Specialist - Automation & Controls We are seeking an experienced multi-skilled Automation Engineer to act as the technical lead on shift for a highly automated site. You’ll manage technical faults, support operational performance, and ensure equipment availability across PLC, PC and controls-based systems. Key Responsibilities Act as the shift point of contact for all technical faults and escalations Lead fault finding, root cause analysis and corrective/preventative actions Optimise system availability using data from SCADA/EIS/WMS Support and guide shift technicians through training and technical leadership Manage PLC backups, software version control and change management Ensure strict compliance with Health & Safety, quality and legislative standards Drive continuous improvement and reliability initiatives Liaise with customers and third-party suppliers to resolve issues efficiently What We’re Looking For Strong background in automation, PLCs, electrical/mechanical fault finding Experience working in critical, high-throughput operational environments Confident technical decision-maker with good communication skills Proactive, data-driven and customer-focused mindset What’s On Offer Competitive pay and benefits Career development and training Opportunity to work on complex, mission-critical automation systems

NDT Technician – MPI experienced Location: Burton Salary: £37,000+ Shift Pattern: Monday to Thursday The Opportunity Our client is a well‑established and growing company within the rail engineering and rolling stock maintenance sector, supporting major UK train operators and OEMs. This is a hands‑on role focused on ensuring the structural integrity and safety of rail bogies and associated components, playing a vital part in keeping the rail network safe, reliable, and compliant. What You’ll Be Doing As an NDT Technician, you will be responsible for inspecting safety‑critical rail components throughout refurbishment and overhaul programmes. Key responsibilities include: Carrying out Visual Inspection of rail bogies, frames, welds, and structural components Performing Magnetic Particle Inspection (MPI) on various bogie components Conducting Dye Penetrant Inspection (DPI) where required Identifying cracks, corrosion, fatigue, flaking, and other surface‑breaking defects Ensuring inspections meet internal quality standards, customer specifications, and relevant rail industry standards What We’re Looking For Proven experience in NDT inspection, ideally within rail, rolling stock, heavy engineering, automotive, or aerospace environments Strong background in Visual Inspection and MPI (rail bogie experience highly desirable but not essential) A meticulous approach with a strong understanding of quality and safety‑critical inspection Ability to interpret engineering drawings and inspection criteria Experience using CMM or inspection measurement equipment is advantageous, but not essential Willingness to work night shifts once fully trained Training & Development You’ll receive approximately three months of structured, site‑based training, providing full exposure to: Rail bogie designs and failure modes Company‑specific inspection procedures Rail industry quality and safety standards This ensures you are fully competent and confident before transitioning onto night shifts. Why Join This Business? Secure, long‑term role within the UK rail industry Work on safety‑critical rail components where quality truly matters Clear salary progression once competent Genuine commitment to training and development Supportive, skilled inspection team and a forward‑thinking engineering environment About ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business

Maintenance Shift Engineer Days + Nights - 12 Hr Shifts Salary: £43,000 Location: Burton On Trent A dynamic leader in automation and engineering systems integration is on the lookout for a Maintenance Engineer to become a valuable part of their ever-expanding team. Our client, a top-tier systems integrator, is a major player in the industry. If you aspire to work with industry leaders, this is a fantastic opportunity to join a company that's rapidly growing with a promising future. They're committed to helping you grow, both personally and professionally, with carefully designed career development plans that ensure the entire team moves forward. If you're an ambitious Multiskilled Maintenance Engineer looking for new opportunities and wanting to advance your career in a supportive environment, this role is perfectly suited for you. So, don't wait - send in your application today, and let's work together to build a future full of opportunities and accomplishments. Responsibilities: Perform planned maintenance with a focus on proactive issue detection. Swiftly address breakdowns and conduct effective corrective maintenance. Troubleshoot and repair faults in various devices. Log work and parts in Maximo system. Showcase strong problem-solving skills, including root cause analysis. Maintain professionalism in all customer interactions. Adhere to company health and safety regulations for a secure work environment.Requirements: Completed time-served apprenticeship or equivalent training. Hold City & Guilds/NVQ level 3 or higher in mechanical or electrical maintenance. Prior experience in FMCG manufacturing or automated warehousing (preferred). Ability to obtain and maintain a full airside pass. Strong interpersonal and communication skills, both written and verbal. Effective workload planning and prioritization abilities, can work independently and in teams, and open to overtime. Desirable skills: 18th edition, ONC/HNC, multiskilled, PLC and diagnostics experience, training/coaching experience.What we offer: Performance related pay Opportunity to develop and progress within Vanderlande Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers. A challenging work environment with lots of opportunities for career progression. How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Why work with Proactive? Proactive Technical Recruitment is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

Role: Project Manager Location: Burton on Trent, Staffordshire Salary: Up to £60,000 per annum (depending on experience) Hybrid Working Do you thrive managing multiple technically complex engineering projects in fast-paced mechanical environments? As our client expands its overhaul capability, we are seeking a Project Manager to lead programmes covering engines, gearboxes, transmissions and associated components across multiple customers. This role offers variety, technical exposure and commercial accountability. You will manage multiple high-turnover overhaul projects simultaneously, coordinating teardown, rebuild and testing activities while maintaining tight control of cost, schedule and risk. Key responsibilities include: End-to-end project delivery across multiple customers. Coordinating production teams through strip, inspect, overhaul and rebuild cycles. Managing financial tracking: invoicing, margins, variance reporting. Maintaining governance documentation including RAID logs and change control. Supporting customer reviews, audits and documentation requirements. Presenting structured performance updates into leadership forums. Ensuring components move efficiently through engineering, quality and supply chain processes. You do not need to be an engineer, but you must be technically confident and commercially sharp. This opportunity will appeal to Project Managers from: Mechanical engineering environments. Automotive, aerospace, heavy industry, marine, off-highway or rail overhaul. Manufacturing or production-led environments with strong financial ownership. You will bring: Strong organisational skills — comfortable managing multiple workstreams. Commercial awareness and financial understanding. Customer engagement and stakeholder confidence. Governance discipline and structured reporting capability. The ability to influence cross-functional teams in matrix environments. Be part of a nationally significant growth strategy. Work on technically interesting mechanical programmes. Financially stable business with continued investment. Clear career development opportunities. Ability to drive measurable performance improvement. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise– Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment– Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search– Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance– Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers

We’re looking for a Business Development & Account Manager – Passive Fire to join Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a strong focus on growing passive fire protection services including fire stopping, fire doors and compartmentation works. It’s a field-based role, offering real autonomy and long-term career potential. What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here’s a look at some of the things you’ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations

Our client, a well-established automotive dealership, is seeking an experienced and professional Receptionist / Showroom Host to join their team. The Showroom Host will be the face of the dealership, providing exceptional customer service and ensuring all visitors have a positive first impression. This position offers a unique opportunity for a customer-oriented individual to thrive in a professional environment. Benefits: Hourly rate of £12.71 Part-time hours for work-life balance 13 days holiday (pro rata basis) Supportive and friendly team environment Established dealership with career development prospects Work within a professional automotive settingDuties: The Showroom Host will warmly greet all visitors upon arrival and manage customer flow Manage incoming calls, direct enquiries, and support customer needs Assist customers throughout their visit, ensuring a high level of service Perform general administrative tasks to support team operations Maintain a clean and welcoming showroom and waiting area environment Oversee the refreshments station, ensuring supplies are stocked and served efficiently Support the wider team with ad hoc duties as requiredRequirements: The Showroom Host must be available to work on Mondays and Wednesdays; these days are non-negotiable Flexibility to work additional hours across other weekdays is preferred Previous customer-facing or receptionist experience is desirable Experience in the motor trade sector is advantageous but not essential The Receptionist / Showroom Host should possess strong communication and interpersonal skills Presentable, approachable, confident, and professional Highly organised, reliable, and capable of multitasking in a busy environment A positive, proactive attitude and willingness to go above and beyondContact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Burton-on-Trent and Staffordshire, today to discover more about this fantastic Receptionist / Showroom Host vacancy. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person

KGJob description: ? The Customer Care Specialist will be part of a team within the Customer Care Location (CCL) responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ens

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small?If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportu

Medical Information Customer Experience Specialist SwedishThe Medical Information Customer Experience Specialist (MICES) provides accurate, high-quality technical and medical information to healthcare professionals, patients, and caregivers. The role requires delivering

Cloud ERP Private Edition, Customer Data Center (CDC) Option is one of 4 deployment models (others are SAP DC, Hyperscalers, & Sovereign Cloud) catering to the customer segment with unique requirements of Data Resiliency & Residency, Security & compliance needs that are mandated by their government

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt.

A dynamic technology startup in London is looking for a Customer Success Manager / Inside Sales to manage customer relationships and drive growth in a high-paced environment. This hybrid role involves onboarding, upselling, and ensuring customer success.

A dynamic benefits platform in Greater London is seeking a Senior Customer Support Agent to provide exceptional support to customers facing product-related challenges.

As a Customer Success Specialist, you’ll put customers first—driving onboarding, deployment, adoption and value realisation of Cisco software. You’ll work closely with customers, Cisco, and internal Computacenter teams to shape adoption strategies, identify use cases, act as a trusted advisor

As the Senior Specialist, Customer Experience, you will be the first line of escalation and driver of process improvements within the support ecosystem. This is an individual contributor role suited for someone who thrives at the intersection of hands‑on execution and driving broader improvements

A culinary experiences company is seeking a Customer Happiness Specialist to engage clients and provide top-notch customer service throughout the booking process. Candidates must have strong sales and customer support experience, excellent communication skills, and the ability to manage multiple tas

As the Senior Specialist, Customer Experience, you will be the first line of escalation and driver of process improvements within the support ecosystem. Are a clear, direct communicator with customers and your team, giving feedback that lands and escalating with context and a point of view. Artsy’

The Clinical Customer Experience Specialist is a new role within TympaHealth that is key to enabling the Company to expand and for our customers to grow their ear and hearing health services. The Customer Experience Team is a specialised group collaborating cross functionally to deliver seamless imp

An innovative legaltech company in Greater London seeks a Customer Experience Specialist to support startup founders by onboarding them onto their platform and providing legal, financial, and technical guidance. The role emphasizes communication, organization, and customer-centric solutions in a fas

We are looking for a diligent and detail-oriented Customer Intelligence Specialist to play a crucial role in ensuring the accuracy and usability of our customer data. You will be instrumental in monitoring customer data quality, operationalizing our Ideal Customer Profile (ICP), and driving the effe

A leading financial technology company in the United Kingdom is looking for a Support Specialist dedicated to providing exceptional customer service. The role involves assisting customers through various support channels and collaborating with international teams to solve issues, all while upholding

A leading supplier in the agricultural sector is seeking a Customer Service Representative to join their Rural Supplies store.

This role is crucial for fostering long-lasting customer relationships. A customer service solutions provider in Greater London is seeking a Call Center Representative to manage inbound and outbound calls effectively. You will identify customer needs, offer solutions, and maintain records in our cal

Responsibilities include responding to customer inquiries and assisting with travel planning. A travel service company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries.

You will act as the operational bridge between Sales, Customer Success, Security, Legal, Product, and Engineering, ensuring that due diligence requests are tracked, completed, and delivered to customers in a timely manner. We are looking for an operationally strong Customer Assurance Specialist to m

A leading HVAC service provider in England is seeking an Account Program Specialist to enhance customer engagement and satisfaction. You will be responsible for daily customer interactions, addressing concerns, and ensuring satisfaction.

We're looking for a Customer Experience Specialist to join our London team full-time and help us raise the bar for support quality as we scale. This is a role for someone who is genuinely customer-obsessed, comfortable in a technical environment, and excited about building AI-powered systems that ma

A leading software firm in London is seeking a Customer Training Manager to deliver structured training sessions for various customer segments. This role focuses on equipping customers with the knowledge to successfully use our product.

Value Selling – Understand customer needs through thought‑provoking envisioning, agreeing prioritised business challenges, and delivering effective product simulations that result in strong board‑level propositions, with financial options that align with the customer’s transformation ambitio

This role involves handling customer inquiries, processing sales orders, and ensuring high standards of customer service. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work efficiently under pressure.

Join the growing team to enhance customer satisfaction and operational efficiency. A dynamic remote workplace is seeking a Remote Customer Experience Assistant to support daily operations and client communication.

A customer-focused tech company in the UK is looking for a Customer Experience Specialist to provide exceptional support and turn issues into opportunities. You will work closely with teams to enhance the customer journey, requiring 2+ years of experience in customer support.

A leading legal technology firm in Greater London is seeking a Customer Success professional to drive client onboarding and implementation efforts.

A leading merchandise company in Greater London is seeking Merchandise Assistants to provide exceptional customer service at various indoor and outdoor events. Candidates should have prior experience in customer service or retail and possess strong communication skills.

As a Customer Solutions Specialist you will be a Silverfort product expert, applying your knowledge of identity and security to drive successful deployments with our Enterprise and Strategic customers. Partner with Customer Success Managers, serving as their technical counterpart, to understand and

As a Customer Education Specialist at Sedna, you will deliver structured onboarding and training experiences to customers across regions and customer types. The role reports to the Head of Customer Adoption and is an integral part of our Customer Operations team in London. This role does not own pro

Customer Service Advisor / Collections Advisor. With a strong focus on empathy, innovation, and compliance, they are seeking someone who can confidently handle challenging conversations and turn them into positive outcomes for both customers and the business. Making informed decisions that balance c

A leading retail company in Greater London is seeking a Retail Specialist to enhance customer service and store operations. The ideal candidate should be responsive to customer needs and enjoy a supportive culture with frequent promotional opportunities.

The ideal candidate will have strong communication skills and coaching experience, with at least 3 years in customer service. This full-time position offers a hybrid work model, focusing on ensuring high-quality customer interactions.

Key Account Specialist (Customer Experience Specialist - Teeside (m/f/d)). Delivers personalised customer experience based on data insight through customer journeys that are integrated across multiple channels as well as functions. Uses an omnichannel approach, to engage with customers assigned to t