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Product Support Specialist – Coffee & Vending Equipment Office-Based | West Midlands £33,000 – £38,000 Basic + Benefits We are recruiting for a Product Support Specialist to join a global manufacturer of professional coffee and vending equipment. The business supplies premium solutions into the HoReCa and Office Coffee Service sectors and has a strong reputation for innovation, quality and technical excellence. This is a field-based role covering the West Midlands and surrounding areas, offering long-term stability and the opportunity to work with advanced equipment and technology. The Role As a Product Support Specialist, you will be part of the UK Technical Team, providing expert on-site support to distributors, service partners and end users. This is a hands-on, customer-facing role combining fault finding, technical support, installation assistance and training delivery. You will act as a technical specialist, ensuring equipment is operating efficiently and customers receive a high standard of service. There may be occasional travel within the UK, Ireland and Europe for training and collaboration. Key Responsibilities • Carry out on-site diagnostics, fault finding and repairs on coffee and vending equipment, • Support installations and commissioning of new equipment, • Deliver technical training to engineers and operators, • Provide remote and on-site technical support using telemetry systems, • Monitor machine performance data and assist with remote diagnostics, • Log and report technical cases accurately using internal systems, • Support trade shows, exhibitions and technical workshops where required, • Work closely with the Technical Manager and wider team to achieve service targets Candidate Requirements Essential: • Proven experience repairing coffee machines, vending machines or similar electro-mechanical equipment, • Strong electrical and mechanical fault-finding skills, • Previous field-based technical support experience, • Good customer-facing communication skills, • Working knowledge of telemetry systems and remote machine monitoring Desirable: • Experience delivering technical training, • Familiarity with CRM or helpdesk systems, • Understanding of relevant health and safety regulations This is an excellent opportunity for a technically capable engineer looking to join a well-established manufacturer with strong growth and development prospects. If you’re ready to take the next step in your career and work with innovative equipment in a supportive, forward-thinking team, we’d love to hear from you. Apply today for a confidential discussion.

Job Title: Site Fitter – Water & Mechanical Maintenance Location: Between sites Wolverhampton and Stourbridge Salary: Up to £37,500 Hours: 39-hour working week We are currently recruiting for a Site Fitter to join a small, specialist team delivering mechanical installation and maintenance services across water treatment sites. This is an excellent opportunity for an experienced mechanical fitter to step into a lead role, taking ownership of site activities and working closely with a dedicated co-fitter. The Role You will be responsible for carrying out mechanical installation, maintenance and replacement works on customer sites, including: • Travelling between sites and working on pumps, pipework, rotating machinery and associated mechanical equipment, • Removing and replacing worn or defective equipment, including refurbished assets, • Isolating and removing equipment for workshop overhaul when required, • Working safely in line with site health & safety procedures, including confined spaces and working at height where applicable, • Acting as a professional representative of the business on customer sites, • Completing basic job documentation and reporting electronically Candidate Requirements • Proven mechanical fitting experience with strong practical skills, • Previous site-based experience (water industry experience advantageous), • Ability to lead on-site activities while working effectively as part of a small team, • Full UK driving licence, • Basic IT skills for job recording and reporting, • Confined space and working at height certifications desirable (training available if not held) Package • Competitive salary, dependent on experience, • 39-hour working week with overtime opportunities, • Company pension scheme, • Company van (shared within the team)

Title: Commercial Insurance Account Executive Location: Halesowen / Birmingham Salary: Negotiable + Benefits + Bonus Overview: We are currently looking for an experienced Commercial Insurance Account Executive to join the professional and welcoming team based out of the Halesowen office. At Halesowen we have a depth of experience that enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The purpose of this role is to generate & maintain income in line with agreed targets. This includes client visits where appropriate, understanding the prospects business risks and their approach to insurance and designing the most cost effective insurance programme to meet their requirements. You will service designated clients and understand their business risks and approach to insurance. Provide quality advice to clients and attend client meetings as and when requested. Maintain and increase income from existing clients and develop new opportunities in accordance with agreed targets. This is a good long term opportunity that will suit an experienced Executive with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: • Visits to prospects to obtain relevant information to enable quotations to be obtained., • Negotiate/broke business with insurers with a view to arranging appropriate cover at a competitive premium., • Follow-up visits to prospects to report back on our findings with a view to obtaining prospect’s agreement to appointing Berkeley Insurance Group., • Understand prospect’s situation, opportunities and threats and design appropriate solutions., • Produce New Business from own sources and through referrals and pro-active sales activity., • Make recommendations for insurance based on information gathered from prospect., • Service designated existing clients of Berkeley Insurance Group, ensuring that they are retained and the company’s income is maintained/developed, including client visits, passing files/instructions to appropriate staff, • Take instructions relating to the provision of insurance cover from clients and pass to Account Handler where allocated., • Give instructions to insurers when necessary., • Recommend improvements to insurance programme and highlight any gaps in cover, ensuring that quotations are obtained for any new policies., • Maintain effective credit control in respect of allocated clients., • Liaise with Claims Handlers., • Work closely with Account Handlers to provide highest standards of service to prospects and existing clients., • Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience., • Be aware of market conditions and the strengths and weaknesses of competitors., • Be conversant with Company Procedures manual and the requirements of the FCA Rules and to implement and maintain procedures as stipulated., • Carry out all duties and processes in accordance with the Rules of the FCA and any other applicable Codes of Practice. What’s on offer: • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.), • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)., • Full support for your professional development (including fully funded qualifications) Your Experience: • A thorough knowledge of UK commercial insurance broking, market practice and technical matters., • Strong team player, who will work closely with immediate team and other colleagues and stakeholders., • Sophisticated negotiating and influencing skills., • Outstanding communication and presentation skills., • Behaviour that inspires the trust and respect of team mates and key stakeholders., • Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency., • Self-motivated and driven.

Site Operations Manager Wolverhampton (on-site, Monday to Friday, 8:00–16:00) £55,000–£60,000 per annum + car allowance + comprehensive benefits package This is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time and driving continuous improvement, this role will suit you. This organisation is a well-established specialist in information management and digital services, supporting a wide range of public and private sector customers with secure, compliant and environmentally responsible solutions. They operate across a national network of sites and bring together physical storage, digital transformation and technology led services to help organisations manage, protect and make better use of their critical data. In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs are consistently achieved, manage the site P&L, and look for ways to improve processes, costs and revenue opportunities. The operation runs Monday to Friday on a day shift, giving you clear structure while still being fast paced and varied. The ideal candidate will be an experienced operations leader from a production, logistics, digital services or similar environment, who enjoys coaching teams, working to KPIs and making data driven decisions. You will be confident around health and safety, comfortable owning budgets, and used to working within accredited, regulated environments. Above all, you will bring a calm, people focused leadership style and a desire to drive change and continuous improvement. This is a fantastic opportunity to join a market leader in a pivotal site leadership role, with national backing, strong values and genuine progression potential. If you want a role where you can put your stamp on an operation and build a high performing team, we would like to hear from you. The Role • Take full accountability for service delivery across the Wolverhampton digital site, covering operations, facilities, H&S, people and compliance, • Lead, coach and develop site teams, setting clear targets, holding regular 1 1s and driving a high performance culture, • Own the site P&L, managing budgets, costs and resource planning in line with operational forecasts and business targets, • Ensure all activity meets customer SLAs, quality standards and internal SOPs, while continually improving process efficiency and revenue opportunities, • Lead on site health & safety, infrastructure security and compliance, ensuring audits, inspections, mandatory training and incident reporting are completed to required standards The Person • Proven experience in a Site / Operations Manager role in a production, logistics, digital services or similar operational environment, • Coaching style of leadership, with a track record of leading and developing teams and creating a positive, performance focused culture, • Commercially aware and data driven, confident managing budgets, KPIs and operational management systems, • Strong understanding of health & safety and compliance, ideally within accredited environments such as ISO or similar (IOSH or similar H&S training beneficial), • Excellent communicator, organised and resilient, with a continuous improvement mindset and the ability to work with stakeholders at all levels, • Candidates must be eligible for BPSS clearance for this position (Baseline Personal Security Standard)

Who we are TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors. We are looking to recruit an Expeditor on a permanent basis to join our Supply Chain based at our National Distribution Centre in Walsall (WS2 8DQ). The Role The Expeditor will play a crucial role in ensuring the smooth flow of materials, products, and information throughout the supply chain process and will be responsible for tracking orders, coordinating with suppliers and departments, ensuring items are delivered on time. The Expeditor will ensure that any potential delays are minimised and that customer schedules are met efficiently. Key Tasks • Monitor and track orders, materials, and shipments to ensure timely delivery and avoid production delays., • Communicate with suppliers and internal teams to resolve any issues related to order fulfilment, product shortages, or discrepancies., • Expedite and prioritise urgent orders or critical deliveries based on customer schedules/needs., • Update and maintain detailed records on the status of orders, inventory levels, and delivery schedules., • Work closely with the Sales, logistics and warehouse teams to coordinate deliveries and optimise inventory flow., • Identify potential delays or supply chain bottlenecks and proactively resolve or escalate issues. The Candidate We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales, expediting, logistics, or supply chain management, as well as knowledge of fastenings and procurement, would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Word and Excel is required, and experience with stock control systems or procurement tools would be beneficial, though training will also be given. The successful candidate will be self-motivated, detail-oriented, and capable of working effectively in a fast-paced environment while consistently meeting deadlines. Strong organisational skills, the ability to prioritise multiple tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role. What we Offer • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement., • On-site parking, • Life insurance *4 basic salary, • Pension, • Employee Assistance Programme

Job Title:VEHICLE CONVERSIONTECHNICIAN. We are looking for a skilled and experiencedVehicle ConversionTechnicianto join our team at E-ppl. This is a uniqueopportunityto join a highly skilled team supporting a premium customer who creates specialist vehicles for emergency services.

The Automatic Coffee Engineer (Coffetek Vitro Specialist) is responsible for installing, configuring, servicing, and optimizing Coffetek Vitro automatic coffee machines across customer sites.

Job Description We are currently recruiting for a Hire Desk Controller to join our Specialist Vehicles team at our Birchwood office.Reporting to the Customer Service Manager you will be responsible for actively contributing to the region's performance through effective sales, customer service and ad

Une entreprise aérospatiale renommée à Wolverhampton recherche un Customer Service Representative pour rejoindre son équipe Aftermarket.

A leading tile specialist in the UK is searching for a passionate Store Manager to oversee store operations, enhance customer experiences, and drive sales through exceptional service.The ideal candidate should have retail experience and proven leadership skills.This role offers a dynamic working env

Responsibilities include identifying vehicle parts, driving sales of seasonal products, and maintaining stock profiles while ensuring top-notch service for customers. The ideal candidate will have experience in parts lookup and a strong customer service ethos.

A logistics company in Willenhall is looking for a Customer Service Advisor to join their team.The role involves handling customer queries, ensuring excellent service delivery, and working collaboratively with other teams.Successful candidates will have outstanding communication and problem-solving

A recruitment agency is seeking a dedicated Customer Service Representative in Wolverhampton. The role involves managing customer enquiries via phone and email, providing clear support, and resolving issues while meeting defined KPIs.

A local automotive service provider in Brownhills is seeking a full-time Sales & Customer Experience Specialist. This role focuses on managing customer inquiries and optimizing the customer journey while ensuring satisfaction and sales facilitation. Ideal candidates will possess strong customer serv

The role involves managing customer inquiries, providing excellent customer service, and optimizing the customer journey. This is a full-time on-site role for a Sales & Customer Experience Specialist based in Brownhills. Fitch Autos is proud to deliver quality services tailored to customer needs.

A leading financial institution in the UK is looking for a commercial banking specialist to build relationships and acquire new business in Bilston.This role requires a passion for outstanding service, proven customer engagement, and the ability to understand financial documents.You will work in a d

A specialist recruitment agency seeks a Technical Sales Manager to drive sales and customer service in the motorsport and performance parts industry. Enthusiasm for motorsport and technical capabilities are essential.

In this role, you will assist both internal and external customers with parts identification and maintain proper stock levels. Ideal candidates will have experience in the motor industry, excellent communication and organization skills, and a strong commitment to deliver exceptional customer service

A leading sports retailer in the United Kingdom is hiring a full-time Customer Service Sports Advisor in Wednesbury. The successful candidate will provide exceptional customer service across various platforms, share their passion for sports, and assist with merchandising.

A leading car rental service provider in Wolverhampton is seeking a Driver to deliver exceptional customer service while preparing and handing over vehicles. Join a successful team dedicated to enhancing customer satisfaction.

On offer for this Technical Sales role is a highly attractive basic salary plus lucrative performance related bonus and car allowance. Our client, a long established and highly successful manufacturing business with particular strengths in fabrication and precision engineering, is seeking an accomplished Technical Sales Engineer to join their successful team. We are seeking an all-round technical sales specialist to target prospective customers with a view to establishing a healthy pipeline of new business opportunities. The company is based in the West Midlands region and it would be beneficial if you lived within one hour's commuting distance. You will be expected to undertake UK wide travel to attend client meetings, and, if required, also European & International travel to suit customer needs. The Role:- Identify and approach new customers, creating a pipeline of profitable opportuntiies, centred around fabrication and precision engineering solutions. Generate estimates and sales proposals, presenting them to the client as required. Once new customers become established, focus on Account Management to optimise profitable revenue from each client. Help to grow the team as turnover grows. The Candidate:- For this Technical Sales role we are seeking a self starter with a proven track record of sales achievement within the precision engineering sector. Ideally you will be from a fabrication and/or machined components background, with the ability to read engineering drawings. You will be comfortable producing your own quotes & estimates, with the full support of the Engineering & Production teams, and ideally qualified to ONC/HNC level in Mechanical engineering. To Apply Please send your CV via this job portal and Carl Booth, Managing Director, will get back to you. TPBN1_UKTJ

CRM Automation Specialist - B2B eCommerce Wolverhampton | Hybrid 4+ years' experience I'm currently looking to speak with experienced CRM Automation Specialists for an upcoming opportunity with one of my clients based in Wolverhampton . This is a new role being created within the business , offering the chance to shape and influence their CRM and automation approach from the ground up. This opportunity will suit someone who enjoys building and optimising automated CRM campaigns across B2B eCommerce platforms , with a strong focus on customer journeys, loyalty and retention . What the role will involve Automising and running CRM campaigns across email and lifecycle channels Designing and maintaining end-to-end customer journeys , including hybrid flow-chart style journey mapping Driving loyalty and repeat engagement through data-led automation Working closely with the marketing team to align CRM activity with wider campaigns Analysing performance and continuously optimising journeys and automation flows Who I'm keen to speak with 4+ years' experience in CRM, lifecycle marketing or marketing automation Hands-on experience within B2B eCommerce environments Strong understanding of customer journeys, segmentation and triggers Experience using CRM / marketing automation platforms Comfortable collaborating closely with marketing teams Nice to have (but not essential): Experience with Microsoft Dynamics 365 SaaS or subscription-based business experience Exposure to loyalty or retention-focused CRM strategies Please apply if you would like to arrange a chat. TPBN1_UKTJ

Technical Sales Manager Motorsport, Powersports & Performance Parts c. £40k - £50k + Bonus + Basic + Vehicle / Generous Car Allowance + Lifestyle Career UK- (Midlands / Central) What we're looking for: We're looking to hire a Field Sales / Technical Sales Account Manager to develop sales and technical customer services for a global business highly active and effective within the Motorsport, Powersports & high performance parts and accessories sector. This is perfect for a sales biased petrol head enthusiast, that loves all things motorsport & fast road. The market: This role will focus on delivering technical sales and technical customer services to a seasoned Motorsport and Powersports re-seller / Distribution / Retail network alongside the specialist go-faster tunning, power modification experts. The brands: Are international and totally in sync with the high performance side of the automotive and performance aftermarket on a global platform. Speed adrenalin : Our ideal person will be knowledgeable on high performance engine management systems and replacement components with a combined synergy with people wanting to go faster and ramping up engine performance. Technical sales & customer service: Combining technical capability with informative customer service and technical sales capability is where it's at on his job. Hidden perks of the role: Being active, visible and taking part in some of the vehicle performance industry's leading shows and calendar is the icing on the cake for professional totally passionate about the performance market. What You will need…. ✅ A solid technical aptitude within the Automotive industry. ✅ Great people skills with the ability to communicate at all levels technically and commercially. ✅ Customer centric with an appetite for solving problems and finding solutions. ✅ Flexible and enthusiastic character able to engage petrol heads and tech professionals Tell me you are interested: Register your interest - Send your up to date CV and a short note explaining how you match what we are looking for to Glen Shepherd. JOB REF: 4309GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

Role: Bid Manager (Porperty Services) Location: West Or East Midlands plus Hybrid Working Salary: £50k-£55k plus car allowance and benfits Hours: Typically 8:30am - 5:00pm, Monday to Friday Bid Manager Role We are looking for an experiencedBid Manager to join our Work Winning Team, taking ownership of the end-to-end bid process to secure new business opportunities. You will specialise in Construction Refurbishment within Social Housing, covering planned works, responsive repairs, and fast-track refurbishment projects. From smaller bespoke tenders to large-scale programmes, this role offers variety, autonomy, and the opportunity to make a real impact. Bid Manager Key Responsibilities: Evaluate bid opportunities and identify key commercial and technical requirements Coordinate input from operational and business teams to produce high-quality submissions Research clients to develop tailored, compelling bid responses aligned to their culture and priorities Liaise with clients to manage clarifications and ensure a customer-focused approach Maintain and develop the bid information library and standard responses Manage bid programmes, milestones, and deadlines to ensure timely submissions Write clear, persuasive content for PQQs, ITTs, and tender responses Collaborate with delivery teams to fully understand proposed methodologies Review bid outcomes and identify opportunities for continuous improvement Ensure all submissions comply with internal bid processes and governance Bid Manager experience: Proven experience as a Bid Manager or Senior Bid professional Background in construction refurbishment, ideally within social housing or project refurbishment Ability to manage multiple bids and deadlines in a fast-paced environment Strong stakeholder management and collaboration skills Excellent written and verbal communication abilities Proficient in Microsoft Office Commercially aware and confident presenting findings and recommendations APMP Foundation qualification (desirable, not essential) About the company Our client is an award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist. With over 700 colleagues across 20 UK locations, they combine local expertise with national capability. What's in it for you? Competitive salary and benefits package Company car allowance 27 days annual leave + Bank Holidays (option to buy or sell) Company pension scheme - up to 7.5% Discounted healthcare scheme High street & lifestyle discounts (including Tastecard) 1 paid volunteering day per year Length of service awards and additional benefits Form more info call Gary Sewell on 07852 836 581 Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on 01474 850707. Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. TPBN1_UKTJ

Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator A rewarding opportunity for an organised Administrator with strong communication skills to provide frontline support and case management administration within a trauma-informed sexual violence support service. If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Care Coordinator, Referral Coordinator, Service Administrator, Customer Service Advisor, Support Administrator Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. SALARY: £24,761 FTE / Actual Annual Salary £14,857 + Benefits LOCATION: West Bromwich, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Wednesday to Friday 9am – 5pm (22.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for a Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator to join a specialist, trauma-informed sexual violence support service based in West Bromwich. As a Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator you will act as the first point of contact (SPOC) for victims and survivors, providing compassionate telephone support, coordinating referrals and ensuring accurate data entry within the case management system. The Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator plays a vital role in delivering an effective referral process, liaising with multi-agency partners and supporting the allocation of clients to counsellors and Independent Sexual Violence Advisors, ensuring safeguarding and GDPR compliance at all times. DUTIES Your duties as the Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator include: • First Point of Contact: Receive and manage telephone and email enquiries, providing a calm, empathetic and professional response, • Referral Coordination: Process and triage referrals from agencies, stakeholders and self-referrals, ensuring timely responses, • Case Management Administration: Accurately input and maintain records on the organisation’s database and CRM systems, • Client Information Gathering: Obtain relevant information sensitively to assess support needs and safeguarding risks, • Allocation Support: Prepare case files and support the allocation of clients to counsellors and Independent Sexual Violence Advisors, • Stakeholder Liaison: Communicate effectively with multi-agency partners including safeguarding teams and statutory services, • Data Compliance: Ensure all documentation meets GDPR, data protection and quality assurance standards, • Team Support: Assist with administrative processes, reporting and induction support for new staff within the service CANDIDATE REQUIREMENTS ESSENTIAL • Educated to Level 3 or equivalent (Level 2 considered with relevant background in administration or health and social care), • Previous experience in a needs-led service providing information and advice to vulnerable individuals, • Experience with data entry, database management and maintaining accurate records, • Strong communication skills with the ability to engage sensitively over the telephone and in writing, • Proven experience of working in a professional office environment using Microsoft Office and digital systems, • Knowledge of safeguarding adults and children, confidentiality and GDPR compliance, • Ability to work independently and as part of a team, prioritising workload effectively, • A client-centred, non-judgemental approach with resilience when dealing with sensitive and distressing information, • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female., • Eligible to work in the UK DESIRABLE • Understanding of sexual violence, domestic abuse and trauma-informed approaches, • Experience of working within a multi-agency or partnership environment, • Awareness of the Violence Against Women and Girls Strategy and the gendered nature of abuse BENEFITS • 25 days annual leave plus bank holidays (pro rata), • Pension scheme with employer contribution, • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Clinical group supervision, • Time off in lieu, • Wellbeing day and annual leave buy-back scheme This role requires an enhanced DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14405 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Role Overview We are looking for a highly competent Automatic Coffee Installation Engineer with specialist experience working on Coffetek Vitro coffee machines , their associated cabinets, and on-site plumbing integration. In this role, you will be responsible for delivering professional installations, ensuring machines operate to manufacturer specifications, and providing exceptional service support to our customers. You will work across a variety of customer locationsincluding offices, hospitality venues, retail environments, and manufacturing sitesrequiring strong technical ability, problem-solving skills, and a customer-focused mindset. This is a highly practical, hands-on position that combines engineering, plumbing, and field service work. Benefits Tools, uniform, and mobile phone/tablet provided. Full training on Coffetek Vitro machines and ongoing technical development. Opportunities for career progression within the technical team. Competitive salary with overtime availability. Company pension scheme, paid holidays, and additional perks. Extended holiday allowance after 2 years service Key Responsibilities Installation & Commissioning Install Coffetek Vitro tabletop and freestanding units, including appropriate cabinetry, machine placement, and securing of units. Connect machines to mains water supply, install filtration units, and route internal/external waste systems as required. Ensure all installations comply with water regulations (e.g., WRAS), and that all plumbing work is completed to a high professional standard. Configure machine settings, calibrate drink menus, and test overall drink quality. Complete machine commissioning checks, record installation data, and obtain customer sign-off. Plumbing & Technical Integration Carry out plumbing work such as fitting isolation valves, push-fit connectors, pressure reducers, filters, and drainage hoses. Assess site plumbing infrastructure and advise customers on suitability or required upgrades. Conduct water pressure and flow testing to ensure compatibility with Coffetek Vitro systems. Install auxiliary equipment including payment systems, cup dispensers, waste chutes, and under-counter waste tanks. Maintenance, Servicing & Repairs Perform routine machine servicing, including brewer cleaning, replacement of seals, valve calibration, and grinder maintenance. Diagnose faults efficientlymechanical, electrical, and hydraulicand carry out repairs using appropriate tools and parts. Replace machine components such as boilers, pumps, valves, grinders, mixing bowls, and touchscreens. Complete planned preventive maintenance (PPM) and respond to reactive service calls. Customer Support & Training Provide on-site customer training on machine operation, cleaning routines, and basic troubleshooting. Deliver high-quality customer service, always maintaining a professional and friendly manner. Work closely with customer site managers to ensure installations align with site requirements and expectations. Documentation & Compliance Complete installation reports, service logs, and asset documentation accurately via digital or paper-based systems. Follow company health and safety procedures, always ensuring safe working practices. Keep up to date with Coffetek technical bulletins, updates, and product developments. Maintain full compliance with electrical and plumbing safety standards. Logistics & Equipment Management Maintain a clean and well-organised service vehicle stocked with essential parts and tools. Manage inventory levels of filters, fittings, and machine components. Communicate effectively with the service desk to plan routes, manage appointments, and update job statuses. Skills & Experience Required Essential Proven experience installing or servicing Coffetek Vitro machines or similar automatic bean-to-cup/tabletop coffee machines. Strong plumbing skills, including the ability to install water lines, filters, and drainage systems. Competence in basic electrical diagnostics and safe isolation principles. Excellent mechanical aptitude and ability to interpret technical diagrams. Strong fault-finding abilities with a structured approach to troubleshooting. Confident working independently on customer sites. Full clean UK driving licence (or local equivalent). Desirable Formal electrical or plumbing qualifications (e.g., NVQ Level 2, City & Guilds, or equivalent). Experience with vending, hospitality equipment, or other commercial beverage machines. Understanding of water treatment and filtration technologies. Previous field engineering or mobile technician experience. Personal Attributes Professional, positive, and customer-oriented attitude. Strong communication skillsable to explain technical issues clearly. Highly organised with the ability to prioritise workload in a fast-paced environment. Reliable, proactive, and committed to completing work to a high standard. Willing and able to travel regularly with occasional overnight stays if required. If you think you're right for the job Apply Now! TPBN1_UKTJ

Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

The Customer Service Specialist may perform similar duties as the Customer Service Representative; however, it is distinguished by typically handling more complex customers or product lines, being able to handle both domestic and export orders, and being able to solve more difficult customer issues.

We are looking for a confident and experienced customer service hero to join us as?a Senior Customer Service Advisor in our busy Service department at our. As a Senior Customer Service Advisor youwill play a key role in developing a strong relations. We have an excellent opportunity where you can pu

The role involves achieving sales targets, maintaining high retail standards, and representing the brand during every customer interaction. Candidates should have a passion for footwear and a commitment to providing outstanding customer service.

A leading specialist automotive finance lender is seeking a Complaints Specialist to manage the full complaints process, ensuring fair and efficient resolutions. The role requires strong communication skills and the ability to investigate and resolve issues competently, while maintaining accurate re

As a Customer AI Developer Specialist, you will:. Customer AI Developer Specialist. Be at the forefront of the industry, you’ll create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises.

Liase with our customers and suppliers to ensure we deliver the best in after sales customer service. Represent our brand and vision delivering fantastic, friendly customer service. Work closely with the Online General Manager to ensure the smooth process for customers placing orders online.

A major energy company in Greater London is seeking a skilled customer service representative to enhance their team. The role involves issuing membership cards, handling customer claims, and processing invoices, requiring at least 3 years of experience in a similar environment.

A travel services company in the United Kingdom is seeking a Customer Service Representative to assist clients with inquiries throughout the travel planning process. The role includes responding to customer inquiries and providing travel-related information.

A leading British bank is seeking a debt recovery specialist to manage customer relationships and ensure the effective recovery of debts. You will proactively communicate with customers and third parties, ensuring compliance with regulations, while maintaining accurate records.

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Specialist to help shape and scale its customer experience systems. Senior Customer Experience Spe

The Customer Success Specialist is a critical, revenue-generating role focused entirely on maximizing the value and utilisation of our platform within our existing customer base. Customer Value Focus: Outstanding organisational and time management skills that allow you to manage your own time effect

A leading event ticketing platform is looking for a Customer Support Specialist to provide outstanding assistance to ticket buyers. The ideal candidate will have 1-3 years of experience in customer service, preferably within the ticketing or live events sector, and must possess excellent communicati

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We are currently looking for a Customer Success Specialist (LegalTech) in United Kingdom. You will assist customers with account setup, legal document drafting, and product guidance while fostering strong relationships and ensuring a seamless customer experience. Champion customer success and contri

Key Accountabilities**### Service Delivery* Deliver multi-channel support via Intercom and Genesys for high-value customers and those requiring additional assistance (for example vulnerable customers or those with accessibility requirements)* Handle inbound queries alongside proactive outbound commu

A financial services company in Greater London is seeking an Existing Customer Sales (B2B) to deepen relationships with clients. Ideal candidates will have strong communication skills, experience in customer success or account management, and a proactive mindset.

A leading specialist retailer is seeking a part-time customer service representative in East Midlands. You will work with a small team to deliver excellent customer service while understanding and explaining technical products. Previous experience in retail and strong customer interaction skills are