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We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

A global financial technology firm seeks a Customer Success professional to drive client engagement and growth. You will collaborate with account managers, develop customer-specific strategies, and ensure clients utilize our platform effectively.

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

A leading legal technology provider seeks a Customer Success Manager to enhance customer engagement and satisfaction in Greater London, UK.

A leading technology firm in Greater London is seeking a Strategic Customer Success Manager to ensure customers realize their investment value. Candidates should have over 5 years in B2B customer success, strong analytical skills, and the ability to navigate strategic accounts. Responsibilities incl

A leading SaaS company in the UK is looking for a Customer Success Manager to manage client relationships and drive satisfaction. This remote role emphasizes developing strategic plans and ensuring customer satisfaction. Candidates should have a background in audit or risk management, with fluency i

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

Are you a mid-level candidate looking to work on a whole range of sectors? Then you could be the perfect fit for this agency in this Customer Success Manager role!. JOB TITLE: Customer Success Manager (Market Research). Interested in this Customer Success Manager role? Apply now and let's have a cha

A leading technology firm in London is seeking an Account Manager to maintain relationships with clients and manage their recruitment advertising spend.

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

A technology-driven property maintenance company is seeking a Customer Success Manager to manage a portfolio of 20-25 housing association accounts.

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. We hire people with unique identities, backgrounds, and perspectives—this balance‑for‑the‑better philosophy is key to our success. When paired with our cul

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Gather customer feedback and insights

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Years in SaaS Post‑Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically within a high‑growth SaaS environment.

A market research agency based in London is seeking a Customer Success Manager to onboard customers and ensure they achieve their research goals. Ideal candidates will have experience in customer success within market research, excellent communication skills, and a passion for SaaS solutions. This h

Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio. Senior Customer Success Manager. Senior Customer Success Manager.

You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will also serve as the lead of a team of s-CSM focused on a portfolio and territory:. Customer Success Managers proactively

It’s an exciting time to join LIMA as a Customer Success Manager, as we continue to grow and welcome new customers. Strong customer focus, with the ability to gather insights through customer engagement and data analysis to represent the voice of the customer. Reporting to the Customer Experience

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The po

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. Participate in internal account review meetings to align on customer strategies and success plans. Generate report and insights related to account status, customer s

As a Senior Customer Success Manager at Parametric Technology (UK) Limited, you will be a strategic partner for our key enterprise customers, ensuring their successful adoption, utilization, and expansion of our solutions to drive maximum value and foster long-term relationships. Mentor and guide ju

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Partner with customers to deliver proactive ABM best practices, strategies, and use cases, addressing critical success issues and executive priorities. Develop customer suc

Support the customer success team to ensure quality execution that drives towards the client’s business objectives and key metrics. Proven track record of successfully managing customer relationships and results delivery. Focus on customer intimacy – deliver business impact and innovative improv

You will work closely with Business Development Managers and Investment Analysts to ensure quick transitions and satisfaction. The position is remote-first with occasional travel to the London office.

A global service provider is looking for an experienced Customer Success Manager in Greater London. This role involves managing the full customer lifecycle, ensuring adoption and maximizing revenue through upsell strategies.

As a Customer Success Manager, you are the strategic partner for a portfolio of B2B customers across all Spacewell products: Workplace, Energy, Asset, and Maintenance. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asset, and Mainten

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

A leading SaaS company seeks a Customer Success Manager in the United Kingdom to manage the customer lifecycle and maximize ROI in their platform. This role involves driving customer adoption, consulting on best practices, and working closely with various teams to ensure customer satisfaction.

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention. This remote role requires strong B2B SaaS experience, excellent writing skills, and the ability to manage multiple initiatives.

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at Optro, you will play a pivotal role in ensuring our client's success and satisfaction. Gather customer feedback and insights, adv

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). If you are commercially sharp, customer‑focused and ready to grow within a scaling SaaS business, we would love to hear from you.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders. This position is based in the office

With accelerating growth and increasing complexity across strategic accounts, the business is now investing further in its Customer Success function to drive retention, expansion and long‑term customer value. Following successful international expansion into the UK and early traction with enterpri

A leading global tech company in Manchester is seeking a Manager, Customer Success to enhance customer engagement and drive retention. You will inspire and mentor a team, ensuring proactive customer relations and strategic account management.

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Cus

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

A global marketing firm is seeking a Customer Marketing Manager to drive engagement and revenue growth within existing accounts. This role involves developing marketing strategies, organizing customer initiatives, and collaborating with cross-functional teams. Applicants should have 3–4 years of e

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

We’re seeking a Customer Success Manager to join our digital retailing team, working closely with automotive retailers to drive engagement, performance, and commercial growth. Additionally, we have our remote‑first periods at set times during summer and winter. During these periods, you can work