Customer support remote jobs in Letchworth Garden CityCreate job alerts

World Class Defence Organisation based in Stevenage and Bolton is currently looking to recruit 4x Supplier Quality Engineers.A strong background of Supplier Quality Engineering / Quality Engineer / Auditing is required. Defence, Aerospace or Automotive industries would be great. Rate: £45.00 per hourOvertime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’Location: Stevenage or Bolton – depending on your preference Hybrid / Remote working: The role will likely be 1-2 days per week onsite and the rest working remoteDuration: 6 or 12 Months initially with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella)Interview process: One stage video interviewSupplier Quality EngineersJob Description:An exciting opportunity has arisen for a Supplier Quality auditor to join the Supplier Quality Assurance team, supporting assurance of Mechanical & Electro-Mechanical suppliers This opportunity provides the chance to work within a dynamic quality team. The primary responsibility will be to plan and conduct supplier quality audits / surveillance activities to drive future process control. In addition, where applicable carry out inspection / verification activities to support the delivery of conforming production hardware. While ensuring adherence to our customer and supplier requirements. The Role: • Complete scheduled Quality Assurance audits at suppliers using standardised tools, • Conduct thorough verification / inspection of products to ensure they meet the required quality standards, • Identify and document any non-conformities in the manufacturing process and deviations from the product specifications, • Maintain accurate and organized records of all quality control activities, • Communicate findings to relevant departments / stakeholders and work cross functionally to implement root cause corrective actions at supplier, • Contribute to continuous improvement initiatives to enhance the quality of our products, • Participate in the Project Quality network to report and share the quality assurance status linked to applicable suppliers, • Provide non-conformance, root cause & corrective action data analysis and summary reports into senior stakeholdersSkills and Experience:, • Trained auditor to AS9100 is essential, • Experienced in conducting Quality Audits & surveillance, • Ideally minimum HNC/HND in Engineering would be desirable, • Experienced quality professional within Mechanical, Manufacturing or Electronic Engineering, • Proven track record in Quality, Supply Chain or Manufacturing, • Ideally defence, automotive or aerospace experience, • Familiarity with GD&T and able to use a variety of metrology equipment (where applicable), • Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.), • Strong knowledge of the product lifecycle management, • Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools, • Continuous improvement awareness and ability to use own initiative to deliver improvements, • Experience is NADCAP is desirable, • Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives, • Ability to communicate and influence effectively at all levels of the organisation, • Recognise and understand regulatory and certification requirements, and respond to them

We’re looking for a hands-on and motivated Service Engineer to join a growing engineering business. This is a varied and exciting role where you’ll be involved in installations, servicing, fault finding and ongoing customer support both in the UK and overseas. This opportunity would suit either an experienced Service Engineer or a strong Mechanical or Electrical Engineer who is keen to develop their skills further, particularly within PLC software and automation.About the candidate We’re looking for someone with a solid engineering background who enjoys problem solving and working both independently and as part of a team. You will hold a recognised qualification in Electrical, Electronic or Control Engineering, such as an HNC or equivalent, and have a strong mechanical and or electrical background with experience fault finding on machinery. You will be confident diagnosing issues and implementing effective, long-term solutions, with strong communication skills and the ability to build relationships with customers. You should be comfortable managing your own workload, using your initiative and working in a fast-paced environment. A full UK driving license and valid passport are essential, as the role involves travel across the UK. Experience working with industrial machinery is essential.Salary: £40,000 – £45,000 depending on experience plus amazing benefitsHours: Monday to Thursday 08:00 – 17:00Friday 08:00 – 13:00Flexibility required when travelling to customer sitesLocation: Letchworth Garden City and surrounding areasWhat you’ll do • Install, commission and upgrade machinery at customer sites, • Carry out servicing, maintenance and breakdown support, • Fault find across mechanical, electrical and basic software systems, • Support production line integrations including software debugging where required, • Provide remote technical support via phone and email, • Deliver training to customers on machinery use and maintenance, • Complete service reports, test plans and validation documentation, • Liaise with internal teams to resolve technical issues and support continuous improvement, • Support with spare parts enquiries and ongoing customer careBenefits, • Competitive salary with opportunities for overtime, • Early finish every Friday, • Opportunity to travel, • Ongoing training and development, • Varied role combining site work, workshop support and technical problem solving, • Company pension and holiday allowanceIf this sounds like your next opportunity, we’d love to hear from you — apply today!

About us: REMOTE TECH is a growing company; with ambitions to expand the use of IoT and software solutions and dominate the market in key industries, such as the Water Treatment Companies dealing with Legionella. REMOTE TECH employs an indirect channel sales approach; working with strategic partners to service end-users in target industries. The acquisition of new strategic partners, who buy into the opportunity to transform their business through remote monitoring services, is critical to these growth ambitions. REMOTE TECH works with each strategic partner to help them to succeed; using a blend of technology and partner enablement services to help them grow a profitable business built on remote monitoring. About the role : As part of our growth, we are looking for a passionate Business Development Manager to join our team. The key responsibilities will be: • Hunt/Prospect for new partners in the Water treatment and Facility management industries (initially, may expand to other industries), • Follow up on leads created in the marketing process for new accounts/partners., • Provide customer feedback to the product managers to ensure a quick feedback loop, • Dealing with multiple stakeholders in the decision process, at management and executive level in prospective partners. This will include Operations, Technology, Technology, Compliance and Financial executives., • Use consultative selling skills to understand the prospective partners business model. Use this understanding to co-create with the partner a business case for the use of Remote monitoring with RT, • Understand the customer’s problem and context and present tailor made solutions representing RT value proposition/partner offer to individuals and groups inside the prospect to position the value of working with RT as a partner, • Close the partnering agreement and first customer order with the partner., • Handover the partner to the Partner Account Manager, • Provide sales support to partners in the pursuit of big opportunities; those where direct “sell-with” sales activity is involved., • Coordinate RT resources to support growth. This may include roles such as PAM, operations, execs or Pre-Sales Engineering, • Maintain a good pipeline/forecast reports and qualify opportunities to focus on winnable opportunities and partners, • Develop strategic prospecting plans at least quarterly to focus activities and maintain this monthly. Required Skills & Qualifications: • At least 5 years experience in a channel orientated Business Development role, delivering successful growth from the acquisition of new channel partners., • Proven record of acquiring strategic partners for a technology solution company using a strategic business-case-led approach., • Experienced in showing how software/technology/IoT solutions can be used by channel partners to transform their operational service models., • An awareness of the business model for water treatment companies is desirable, but not essential., • A degree, or further education, is desirable but not essential., • Prospecting - willing and able to hunt for new partners aligned with the target customer profile. Able to build prospecting campaigns that use social, phone, email and face to face communication to identify and engage new partners., • Confident selling to executives - able to engage successfully with senior executives in prospects across multiple functions. Confident in building senior relationships in line with the partners buying process., • Consultative seller - curious. Able to use great questions to understand the business value of remote monitoring in a partner and their business model. Understands, and adapts to, complex buying processes in channel partners., • Commercial acumen - comfortable talking about financial aspects of a business case in the context of partnering., • Sell value - able to sell the RT value proposition to target roles in each prospective partner; sharing how remote monitoring can transform their business., • Presenting value - able to present clearly and confidently, to individuals and groups, a vision for the future operating model for their company., • Team player - works collaboratively with RT colleagues, • Customer success-focused - Prioritise the mutual success of RT, partner and end customer as a foundation for growth., • Planning - builds and delivers prospecting plans., • Growth mindset - a professional seller who is committed to CPD in sales and open to coaching and learning as part of the RT team. What We Offer: We believe in rewarding our people for their contribution and commitment. In return for your skills and enthusiasm, we offer: • Competitive salary + OTE (On-Target Earnings)., • 29 days of annual leave per year., • Birthday Leave – A fully paid day off to celebrate your birthday., • Flexible working arrangements., • Annual Leave Purchase Scheme – Option to buy up to 10 additional days of annual leave per year., • Employee Assistance Programme – Access to confidential wellbeing and support services., • Weekly Company Events – Team-building and social activities., • Free On-Site Parking., • Supportive and inclusive work environment where your ideas are valued and encouraged. How to Apply: Interested candidates are invited to submit their CVs and a brief statement explaining why they are a great fit for the role. Note: Only shortlisted candidates will be contacted for interviews. We value diversity and are committed to creating an inclusive workplace that embraces and celebrates differences. We encourage applications from individuals of all backgrounds and experiences. We take data protection seriously; any personal information you provide will be processed securely and safely and we will never provide your personal information to a third party. A copy of our Job Application Privacy Policy is available on request.

We’re looking for a Senior Estimator to join our London & East Construction team, based from our Hitchin office, with hybrid working available (typically three days office-based and two days remote). Reporting to the Preconstruction Manager, you’ll take the lead in delivering accurate, robust and competitive build costs across some of our high-value projects, typically ranging from £8m to £100m. Working collaboratively with the wider preconstruction team and supply chain, you’ll lead the estimating process from early feasibility and bid stages through to contract signing, ensuring our proposals balance affordability, value, risk and quality. This is a senior Estimator role with responsibility for mentoring more junior level estimators, while also acting as a trusted commercial advisor to customers, consultants and internal stakeholders. Key Responsibilities: Commercial & Technical Assurance • Identify value‐engineering opportunities and alternative design solutions, presenting clear options that enhance value and support customer budgets., • Proactively identify commercial and technical risks, offering practical, workable solutions throughout preconstruction., • Lead the development of procurement strategies, ensuring key trade packages are benchmarked, aligned with design milestones., • Interrogate subcontractor quotations in detail., • Produce complete and comprehensive cost information packages for commercial handover. Supply Chain & Stakeholder Management • Lead supply chain engagement, nurturing collaborative relationships and providing constructive feedback., • Oversee the procurement schedule, prioritising key trades and aligning project milestones and design gateways., • Work closely with Preconstruction Managers, Project Managers, Designers, Planners and Commercial teams., • Act as a trusted advisor to customers and consultants, offering insight-led, data-driven guidance around cost, value and affordability., • Attend project CRM meetings as required, ensuring accurate and timely cost information is shared. Essential Skills: • Solid experience operating at the Senior Estimator or Senior Cost Planner level within commercial construction., • Strong background in cost planning, estimating and commercial management across complex projects., • Proven experience leading framework or two-stage tenders (single-stage experience also considered)., • Strong proficiency in estimating systems such as Conquest, CostX, Bluebeam and advanced Excel / MS Office Suite. Desirable Skills: • Experience within education, defence or public-sector frameworks (DfE / DIO highly beneficial but not essential)., • Knowledge of construction cost data, benchmarking and cost metrics., • Professional accreditation or working towards MRICS / MCIOB. About Us: With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

IT Field Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Stevenage (with future travel in and around North London) Salary: Up to: £35,000 + Travel Expenses Must be eligible for SC Clearance (UK resident for the last 5 years) Full clean driving licence & access to own vehicle is essential Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is hiring a Field Engineer to be based in Stevenage with strong problem-solving skills and the confidence to work directly with customers in the field. This Field Engineer role offers the opportunity to provide hands-on onsite and remote support across a broad range of hardware, software, and modern workplace technologies. Youll work independently for much of your time, travelling to customer sites, diagnosing issues, completing installations, and supporting project activities. Its a role suited to someone who values variety, is comfortable managing their own workload, and takes pride in delivering a reliable, well-communicated service. Your work will have a direct impact on customer operations, making this a position where technical ability and professional customer interaction both matter. You will: In this dynamic, field-based role, youll provide technical support to Littlefish contract customers, handling everything from device builds to hardware installations, troubleshooting and project delivery. Responsibilities include: Delivering 1st & 2nd line onsite and remote support across hardware, software, mobile and print environments Resolving technical issues efficiently while maintaining clear, professional communication with customers and internal teams Prioritising and progressing incidents & service requests in line with customer-specific SLAs Completing technical project work such as Service Transitions, Deployments and Project-based tasks Carrying out basic network and server troubleshooting and administration Confident supporting C-Suite and VIP users in a high-touch, customer-focused environment Making effective use of downtime to enhance skills, complete training and maintain personal qualifications Who you are: Youll fit right in if youre proactive, adaptable, and confident working independently. Essential experience and attributes include: Strong IT problem-solving skills across modern technology stacks Excellent customer service skills & proven experience working with C-Suite and VIP users Hands-on experience supporting desktop, laptop, and printer hardware, Office 365, Windows 11, Exchange, Active Directory, Apple macOS/iOS, and deployment technologies including Intune and SCCM Excellent face-to-face, written, and telephone communication skills Full clean driving licence, access to own vehicle & willingness to travel across the UK Ability to prioritise tasks to meet SLA requirements Calm under pressure, logical, and able to explain technical issues to non-technical users What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public / bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option). TPBN1_UKTJ

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Remote Community Moderator for Major Gaming Client &nda

World Class Defence Organisation is currently looking to recruit a Mechanical Design Engineer (Military Packaging Design) subcontractors on an initial 12 month contract. This role would suit a Mechanical Design Engineer who comes from a strong Defence or Aerospace background has strong Creo / PRO-E skills. Job Title: Mechanical Design Engineer Rate: £50.00 per hour Location: Stevenage Hybrid / Remote working: Hybrid, 2-3 days min on site. Although this can change due to workload. Can be continually reviewed. Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Mechanical Design Engineer - Military Packaging Design Job Description: An opportunity to become part of Europe’s No. 1 Missile Systems Designer, as a Mechanical Design Engineer. You will work closely with other functional teams, to develop products to meet our customer’s needs. Within this role you will have the opportunity to undertake cutting-edge research of novel mechanical technologies to meet the challenges of tomorrow. Responsibilities: Mechanical Engineering is excited to offer an opportunity for an experienced Mechanical Design Engineer within our Military Packaging Design Team; involving Product Life Cycle, from concepts and detailed designs through to trials, qualification, production, and further in-service support. In this role, you will design and develop mechanical solutions for a wide variety of complex Military Packaging for critical defence products. You will influence design decisions across the full life cycle and play a key role in ensuring designs meet performance, safety, cost and scheduled customer requirements. You will work closely with multi-disciplinary teams across engineering, manufacturing, quality and supply chain. Appointments will be made at an appropriate level based on skills and experience. Skillset/experience required: Ideally Degree, HND, or HNC in Mechanical Engineering (or equivalent) with relevant industry experience Proven ability to work within multi-disciplinary teams across mechanical design work packages Strong experience across full product life cycles, from concept to in-service support In-depth knowledge of design proving and qualification activities Robust hands-on experience with design methodologies such as DFMEA, DFA, and DFM Strong communication skills with the ability to influence, negotiate, and make technical decisions Experience engaging with and developing suppliers and external partners Ability to manage priorities, assess risk, and mentor less experienced engineers Relevant 3D CAD/CAE experience (training provided on company tools)

We're looking for a Senior Estimator to join our London & East Construction team, based from our Hitchin office, with hybrid working available (typically three days office-based and two days remote). Reporting to the Preconstruction Manager, you'll take the lead in delivering accurate, robust and competitive build costs across some of our high-value projects, typically ranging from £8m to £100m. Working collaboratively with the wider preconstruction team and supply chain, you'll lead the estimating process from early feasibility and bid stages through to contract signing, ensuring our proposals balance affordability, value, risk and quality. This is a senior Estimator role with responsibility for mentoring more junior level estimators, while also acting as a trusted commercial advisor to customers, consultants and internal stakeholders. Key Responsibilities Commercial & Technical Assurance Identify value‐engineering opportunities and alternative design solutions, presenting clear options that enhance value and support customer budgets. Proactively identify commercial and technical risks, offering practical, workable solutions throughout preconstruction. Lead the development of procurement strategies, ensuring key trade packages are benchmarked, aligned with design milestones. Interrogate subcontractor quotations in detail. Produce complete and comprehensive cost information packages for commercial handover.Supply Chain & Stakeholder Management Lead supply chain engagement, nurturing collaborative relationships and providing constructive feedback. Oversee the procurement schedule, prioritising key trades and aligning project milestones and design gateways. Work closely with Preconstruction Managers, Project Managers, Designers, Planners and Commercial teams. Act as a trusted advisor to customers and consultants, offering insight-led, data-driven guidance around cost, value and affordability. Attend project CRM meetings as required, ensuring accurate and timely cost information is shared.Essential Criteria Solid experience operating at the Senior Estimator or Senior Cost Planner level within commercial construction. Strong background in cost planning, estimating and commercial management across complex projects. Proven experience leading framework or two-stage tenders (single-stage experience also considered). Strong proficiency in estimating systems such as Conquest, CostX, Bluebeam and advanced Excel / MS Office Suite.Desirable Criteria Experience within education, defence or public-sector frameworks (DfE / DIO highly beneficial but not essential). Knowledge of construction cost data, benchmarking and cost metrics. Professional accreditation or working towards MRICS / MCIOB.About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a High Speed Digital Design Engineer subcontractor. Rate: £58.00 - £80 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role can be a mix of onsite and remote working Duration: 12 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview Job Description: As part of a large team of analogue and digital electronics design engineers, you will be responsible for the electronics design and development of high speed MPSoC FPGA and AI hardware solutions targeting SDR, radar signal processing and sensor fusion applications. As Digital Design Engineer you will support the Technical Lead/Architect in collaboration with the systems, software, firmware, mechanical and production teams to specify elegant and optimised solutions that satisfy customer needs. Once the specification has been agreed, you will be responsible for the detailed design of the high speed digital aspects as well as leading all the other electronics design activity through the full product development lifecycle. Skillset/experience required: Experience in complex, high speed digital electronics design. Experience in MPSoC FGPA, DDR and Flash memory and high speed serial interconnect design Experience in SI and PI Analysis Proficiency in VHDL to support board level test and debug Proficiency in C, C++, or Python to support board level test and debug Familiarity with DSP concepts for SDR, radar signal processing and optical sensors Ability to develop elegant hardware architectures through detailed understanding and collaboration with systems, software, firmware, mechanical and production teams Strong academic background to support this intellectually demanding role Strong desire to drive collaboration and ensure successful delivery. Excellent ability to configure and document designs to a high professional standard

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Skills required; Production Planning experience Logistics Experience SAP experience Rate: £24.55 per hour Location: Stevenage Hybrid / Remote working: full time onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (and then ongoing thereafter) IR35 status: Inside IR35 (Umbrella) Interview Process: one stage onsite interview MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for the day-to-day management of existing and future manufacturing schedules, delivering Logistics Management activities and to ensure customer programmes are met in a timely manner. The MRP Controller would typically report into a senior member of the Manufacturing Planning & Control team. Responsible for the management and co-ordination of all planning related activities to deliver the Manufacturing Planning Schedule (MPS) to time, cost and quality. With the following main specific responsibilities: - Co-ordination and execution of all activities related to the planning and procurement of materials. Ensuring the timely and adequate supply of materials so manufacturing can output the Master Production Schedule (MPS). Release, manage and schedule all work in the MRP system, and ensure delivery forecasts are maintained and communicated to customers. Ensure efficient and affective material inventories in line with inventory targets whilst minimising excess waste and costs. Maintain accuracy of the MRP system by conducting regular stock checks. Work closely with the Supply Planner to communicate potential plan changes and resolve constraints in the supply chain. Identify risks related to supplied parts to the planning and control team lead for escalation within the sales and ops process. Work closely with Goods Receiving, stores and despatch (Logistic Services) to manage inventory levels, resolve queries, maintain MRP system accuracy and ensure the required paperwork is submitted for stores and despatch related transactions. Support effective non-conformance management controls. Maintain the manufacturing bill of materials and manufacturing strategy by ensuring master data is topical. Support the achievement of schedule adherence, inventory and delivery KPIs through the execution of the planning process. Skillset/experience required: Relevant experience in Manufacturing planning, Supply chain management or a related position. APICs supply chain certification desirable but not essential to the role. Experience in the use of SAP would be beneficial. Proficiency in Microsoft office and MRP systems. Good Planning and organising skills. Communication skills both verbally and in writing. Analytical and problem solving skills. Attention to detail

World Class Defence Organisation is currently looking to recruit a Head of FCAS Systems Design Co-Ordination ( Systems Engineer Manager ) subcontractor on an initial 6 month contract. This position would suit a candite from the Defence / Aerospace industries and from a Systems Engineering Management background. Rate: £80.00 per hour Location: Bristol, Stevenage or Bolton, depending on your preference. Hybrid / Remote working: Hybrid, 3 days per week onsite (the department can offer a compressed 4 day week of Monday to Thursday) Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at time and a quarter Duration: 6 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Interview process: 1 stage video interview Head of FCAS Systems Design Co-Ordination Job Description: FCAS is one of the largest, most exciting and challenging programmes within Defence to design and deliver a Future Combat Air Programme for the RAF in record time. The key cornerstone of FCAS is the Global Combat Air Programme (GCAP), which sees the UK working with our international partners Italy and Japan. FCAS and GCAP combined present a unique opportunity to influence the design of the platform and wider system to reflect a new approach to weapon integration and employment of effects rather than just traditional integration of effectors to an existing platform. The FCAS portfolio consists of a number of different projects and contracts looking at different areas within Combat Air. The company is involved in a number of these projects including the TEMPEST project, where some novel technologies are being explored, the main UK FCAS Acquisition Programme, as well as the Global Combat Air Programme (GCAP). This is a fantastic opportunity to join the FCAS Programme within the Systems Delivery Coordination area as the Head of FCAS Systems Engineering Co-ordination. As the Head of FCAS Systems Engineering Co-ordination you would support a team of 70 engineers, a highly visible role that would report directly to the Chief Systems Engineer (CSE) and also deputise for them within the company, external partners and the Customer. This role will have responsibility to define sector wide engineering process and will ensure co-ordination over the CSE organisation. This is an exciting role that reaches across FCAS both within the company and our external partners. Responsibilities: Senior Engineering manager for System Products & Technologies Task Group (CSE owned Task Group - SPaT) Support with recruitment Support the team with effective development plans Manage mobility within the team Lead the Systems Design Co-Ordination & Transversals Team (SDCaT Team) Line management of team within SDCaT Ownership of activities assigned to SDCaT: Human Factors management and co-ordination Through Life Services Safety Product Security Weapon Integration Manage programme wide engineering governance Ownership of Project gates and design reviews Ownership of Engineering Management Plan and Systems Engineering Management Plan Management of Stakeholders Manage relationship with the customer Manage relationship with MOD Manage relationship with internal stakeholders Bid and long term planning for SDCaT Provide technical review of the outputs from SPaT Skillset/experience required: Demonstrable ability to form and maintain strong relationships within both the sector and with our external partners Strong leadership to be able to develop individuals roles on project and ensure they have the right opportunities Excellent understanding of multiple stakeholder needs and how these align within a wider business context to aid effective decision making Ability to influence and drive a narrative Fantastic attention to detail along with excellent organisational and communication skills TPBN1_UKTJ

World Class Defence Organisation is currently looking to recruit a Mechanical Design Engineer (Military Packaging Design) subcontractors on an initial 12 month contract. This role would suit a Mechanical Design Engineer who comes from a strong Defence or Aerospace background has strong Creo / PRO-E skills. Other CAD Package skills are also fine. Job Title: Mechanical Design Engineer Rate: £50.00 per hour Location: Stevenage Hybrid / Remote working: Hybrid, 2-3 days min on site. Although this can change due to workload. Can be continually reviewed. Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Mechanical Design Engineer - Job Description: An opportunity to become part of Europe’s No. 1 Missile Systems Designer, as a Mechanical Design Engineer. You will work closely with other functional teams, to develop products to meet our customer’s needs. Within this role you will have the opportunity to undertake cutting-edge research of novel mechanical technologies to meet the challenges of tomorrow. Responsibilities: Mechanical Engineering is excited to offer an opportunity for an experienced Mechanical Design Engineer within our Military Packaging Design Team; involving Product Life Cycle, from concepts and detailed designs through to trials, qualification, production, and further in-service support. In this role, you will design and develop mechanical solutions for a wide variety of complex Military Packaging for critical defence products. You will influence design decisions across the full life cycle and play a key role in ensuring designs meet performance, safety, cost and scheduled customer requirements. You will work closely with multi-disciplinary teams across engineering, manufacturing, quality and supply chain. Appointments will be made at an appropriate level based on skills and experience. Skillset/experience required: Ideally Degree, HND, or HNC in Mechanical Engineering (or equivalent) with relevant industry experience Proven ability to work within multi-disciplinary teams across mechanical design work packages Strong experience across full product life cycles, from concept to in-service support In-depth knowledge of design proving and qualification activities Robust hands-on experience with design methodologies such as DFMEA, DFA, and DFM Strong communication skills with the ability to influence, negotiate, and make technical decisions Experience engaging with and developing suppliers and external partners Ability to manage priorities, assess risk, and mentor less experienced engineers Relevant 3D CAD/CAE experience (training provided on company tools)

World Class Defence Organisation is currently looking to recruit a Head of FCAS Systems Design Co-Ordination ( Systems Engineer Manager ) subcontractor on an initial 6 month contract. This position would suit a candite from the Defence / Aerospace industries and from a Systems Engineering Management background. Rate: £80.00 per hour Location: Bristol, Stevenage or Bolton, depending on your preference. Hybrid / Remote working: Hybrid, 3 days per week onsite (the department can offer a compressed 4 day week of Monday to Thursday) Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 6 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Interview process: 1 stage video interview Head of FCAS Systems Design Co-Ordination Job Description: FCAS is one of the largest, most exciting and challenging programmes within Defence – to design and deliver a Future Combat Air Programme for the RAF in record time. The key cornerstone of FCAS is the Global Combat Air Programme (GCAP), which sees the UK working with our international partners Italy and Japan. FCAS and GCAP combined present a unique opportunity to influence the design of the platform and wider system to reflect a new approach to weapon integration and employment of effects rather than just traditional integration of effectors to an existing platform. The FCAS portfolio consists of a number of different projects and contracts looking at different areas within Combat Air. The company is involved in a number of these projects including the TEMPEST project, where some novel technologies are being explored, the main UK FCAS Acquisition Programme, as well as the Global Combat Air Programme (GCAP). This is a fantastic opportunity to join the FCAS Programme within the Systems Delivery Coordination area as the Head of FCAS Systems Engineering Co-ordination. As the Head of FCAS Systems Engineering Co-ordination you would support a team of 70 engineers, a highly visible role that would report directly to the Chief Systems Engineer (CSE) and also deputise for them within the company, external partners and the Customer. This role will have responsibility to define sector wide engineering process and will ensure co-ordination over the CSE organisation. This is an exciting role that reaches across FCAS both within the company and our external partners. Responsibilities: Senior Engineering manager for System Products & Technologies Task Group (CSE owned Task Group - SPaT) Support with recruitment Support the team with effective development plans Manage mobility within the team Lead the Systems Design Co-Ordination & Transversals Team (SDCaT Team) Line management of team within SDCaT Ownership of activities assigned to SDCaT: Human Factors management and co-ordination Through Life Services Safety Product Security Weapon Integration Manage programme wide engineering governance Ownership of Project gates and design reviews Ownership of Engineering Management Plan and Systems Engineering Management Plan Management of Stakeholders Manage relationship with the customer Manage relationship with MOD Manage relationship with internal stakeholders Bid and long term planning for SDCaT Provide technical review of the outputs from SPaT Skillset/experience required: Demonstrable ability to form and maintain strong relationships within both the sector and with our external partners Strong leadership to be able to develop individuals roles on project and ensure they have the right opportunities Excellent understanding of multiple stakeholder needs and how these align within a wider business context to aid effective decision making Ability to influence and drive a narrative Fantastic attention to detail along with excellent organisational and communication skills

World Class Defence Organisation is currently looking to recruit a Technical Author subcontractor on an initial 12 month contract. The role will be predominately working remotely from home. Rate: £43.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will be 2 or 4 days per month in the office and the rest remote. (some flexibility on this may be needed). Duration: 12 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: 2 Stage interview process. Initial Virtual or onsite – 2hrs. Author Test & meet the team - onsite for successful candidates. Technical Author Job Description: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with individual contractual requirements To enable safe and effective operation and repair of the equipment. The role covers the whole product lifecycle through design, development and in-service support. Skillset/experience required: Experienced in the production of technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Ideally qualified to HND/HNC or equivalent level in an engineering related subject or ex forces senior technician. Knowledge of SGML editing software (Arbortext Epic), Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems. Ability to communicate effectively with ILS Managers and Design Engineers. Ability to work independently, taking ownership for packages of work in terms of scheduling and status reporting in order to meet Company and Customer expectations. Demonstrate a writing ability for new, complex and original work. Able to support more than one project at a time. Additional info; S1000D Compliance & experience. Working in Data Module Format. Use of STE. Experience with Abortext Editor, Framemaker authoring software’s or other XML/SGML editing software. Effective communicator as role is dual remote and onsite working. The role also interacts with multiple engineering depts. – ILS, LSA, Commercial etc. A qualification in Electrical or Mechanical engineering demonstrated with few years of experience. HNC/HND. Degree Level is also acceptable but not a requirement. Experience in end-to-end amendment/production of Technical Documentation to Operate and Maintain equipment. Experience in a Maintenance or problem/fault finding and correction is a bonus but not essential