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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Bromley, • Heathrow, • Mayfair, • Shepherd's Bush, • Barnet, • Enfield, • Holloway What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

M&E Technician – National Opportunities (Facilities Services Division) Location: UK Wide – including London, South East, Midlands, North West, Yorkshire, North East & Scotland, PlymouthBusiness Unit: NG Bailey – Facilities Services We are always looking to connect with talented M&E Technicians across the UK to join our Facilities Services division. As we continue to grow and support new and existing customer contracts, we welcome applications from skilled engineers interested in current and future opportunities. About the Role As an M&E Technician, you will play a key role in delivering planned and reactive maintenance across a range of commercial buildings, including offices, retail, mixed-use developments, critical environments, and public sector sites. Working as part of our onsite or mobile engineering teams, you’ll ensure the safe, efficient, and high-quality operation of mechanical and electrical systems. Typical responsibilities include: • Carrying out PPM and reactive maintenance on M&E plant and building services., • Fault finding, repairs, and minor installations., • Supporting statutory compliance tasks (e.g., emergency lighting, water hygiene, LV checks)., • Providing high levels of customer service to clients and building users., • Recognised electrical or mechanical qualification (e.g., City & Guilds, NVQ Level 2/3, ONC, 18th Edition for electrical roles)., • Hands-on experience working with building services systems such as AHUs, FCUs, pumps, HVAC plant, small power, lighting, or basic controls., • Strong fault-finding skills and experience with hand tools and test equipment., • Ability to work independently or as part of a wider engineering team., • Desirable: Experience within commercial FM, critical environments, or multi-skilled engineering roles., • Opportunities to work on high-profile commercial and corporate facilities contracts., • Career development and internal progression pathways across engineering, supervision, and management., • 40 hours per week with opportunities for overtime., • A supportive team culture with a strong focus on safety and wellbeing., • Competitive benefits including:, • Pension with up to 8% employer contribution, • Private medical insurance, • Commercial vehicle (for mobile roles), • Salary sacrifice car scheme (hybrid/EV), • 25 days holiday + wellbeing and volunteering days, • 24/7 Employee Assistance Programme Click ‘Apply’ to submit your details and join our national M&E talent pool.If your CV matches our upcoming opportunities, a member of our team will get in touch to discuss suitable roles now or in the future. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710318 - Leasehold Services Manager Job Title: RQ1710318 - Leasehold Services Manager Contract Duration: 3 Months Hours per week: 36 Seeking an experienced Leasehold Services Team Manager to provide strong operational leadership across our leasehold service functions. Working in person across the borough’s Housing Service Centres, you will manage a small team and ensure that leasehold services are delivered to a high professional standard, with a strong emphasis on accuracy, timeliness, and customer care. This role is pivotal in supporting the Council’s statutory responsibilities, financial objectives, and service quality commitments. The ideal candidate will bring both technical leasehold expertise and confident people-management experience. Key Responsibilities Leadership & Team Management Lead, manage, and support the Leasehold Services Team, ensuring high performance and consistent service delivery. Provide coaching, guidance, and quality oversight to team members handling operational leasehold activities. Oversee workload distribution, performance monitoring, and adherence to service standards. Complaints & Enquiries Manage and quality-assure responses to complex leasehold enquiries. Oversee complaints handling, Member enquiries, and Ombudsman cases, ensuring responses are professional, timely, and compliant with policy. Act as a senior escalation point for complex or sensitive cases. Technical Leasehold Operations Oversee key operational areas including: Sublet and short-let management Leaseback invoice processing Service charge and major works billing documentation Enforcement partnership work Court case preparation Cross-council collaboration on leasehold matters Ensure all documentation is accurate, compliant, and supported by clear audit trails. Financial Responsibilities Collect service charge and major works income, ensuring income targets are met. Provide payment advice to leaseholders and manage disputes effectively. Stakeholder Engagement Ensure all interactions with residents, external agencies, and internal departments are handled professionally. Represent the service in cross-departmental work, legal discussions, and external meetings as required. What This Role Will Achieve The Leasehold Services Team Manager will play a key role in: Strengthening the overall quality, accuracy, and compliance of leasehold services. Ensuring service standards are met across all operational areas. Improving the customer experience through consistent, timely, and well-informed communication. Enhancing team capability through effective leadership and development. Supporting financial sustainability through robust income collection and dispute resolution. Essential Experience, Qualifications and Skills Experience Prior experience working within the leasehold sector (essential). Previous experience managing a small team (essential). Experience handling complex leasehold enquiries and statutory processes. Skills Strong communication skills, both written and verbal. Ability to work confidently in person across Council locations. Strong knowledge of leasehold legislation, billing processes, and customer service requirements. Confident in using Office 365. Strong organisational skills with the ability to manage competing priorities.

A fantastic opportunity has emerged for a Head of Homelessness to join one of Adecco's leading Local Government clients in a temporary contract. This a full time role (5 days each week, Monday to Friday) and interviews will take place in late March/ early April 2026. Our client is based in London and office attendance is required for a minimum of 3 days each week. As a member of the extended management team, you will work collaboratively across the department and with other Heads of Service and directors to ensure the effective and efficient development and delivery of council services that support departmental and council objectives. You will undertake the role of being the strategic lead in the service area. Reporting into the Director of Homelessness on a daily basis, you will be responsible for the professional lead for all aspects of homelessness and rough sleeping which includes: • Homelessness assessment (triage, prevention and relief service), • Single Homeless Service, • Tackling rough sleeping, • Leading, managing and developing staff teams and ensuring compliance with the council's performance management system and all HR policies and procedures.* Being accountable for associated budget and have affordable plans in place to deliver the annual budget and Medium Term Financial Plan.* Delivering a high quality new integrated housing service which is respectful and responsive to tenants and leaseholders, managing all residential lettings regardless of tenure and funding base (HRA or GF).* Leading and working collaboratively with other council services, partners and residents on service development and improvements to ensure delivery of housing targets.* Ensuring that the council meets its statutory obligations to homeless households, including prevention.* Providing strategic direction to the planning and implementation of service delivery within a complex and high-risk service area.* Leading on Rough Sleeping strategies and pathways to ensure statutory obligations are discharged.* Leading all aspects of single homelessness work.* Instilling a culture of customer service and "can-do" attitude across teams* Providing direction and management to Homelessness Teams, to plan, develop and deliver statutory duties in line with legislation, Council policy and priorities. Our client is willing to consider applicants who are on notice periods of up to 4-6 weeks. Only applicants who feel they meet the above criteria need apply.

Bank Staff Key InformationLocation: Whitton, Richmond upon Thames, United Kingdom, United Kingdom, TW2 7BDContract Type: BankContract Length: FlexibleSalary: £14.24 - £15.80 per hour (hourly rate includes holiday pay) Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Do you love working with children but need flexibility in your schedule? Join Kindred as a Bank Team Member and enjoy the freedom bank work brings while benefiting from a supportive and rewarding environment. You'll have access to fantastic job benefits, including training and career development opportunities, all while making a meaningful impact on children's learning and growth. If you're looking for a role that fits around your life while keeping you connected to the early years sector, we’d love to hear from you! What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines A commitment to working within Early Years Childcare Desirable: • Previous early years experience, • Paediatric first aid As bank staff you will: To work as part of a team and provide a home from home environment for all children Ensure children are supervised and attended to at all times, maintaining staff:child ratios To model best practice in accordance with regulatory guideline Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Bank Staff position at Kindred Nurseries, please click the "QuickApply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.The RoleWorking closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.Key Responsibilities • Manage the day-to-day delivery of a portfolio of membership services and programmes., • Lead and support a small team, overseeing performance, workload and development., • Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place., • Investigate and respond to service-related enquiries or complaints., • Conduct research to understand member needs and identify opportunities to improve services., • Support the development of new products, services and partnerships., • Assist with projects to implement new services, working with internal teams such as IT, finance and project management., • Build strong relationships with internal teams, members and external partners.About YouYou will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.You will need to demonstrate:, • Excellent organisational and administration skills with strong attention to detail, • Experience delivering or managing services, programmes or projects, • Strong customer service and stakeholder engagement skills, • Experience researching, analysing information and making recommendations, • Confidence managing multiple priorities, improving processes and handling difficult situations, • Experience leading or supporting a small team, • Strong written and verbal communication skills, • Good attention to detail, • Good IT skills including MS Office, mainly ExcelExperience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.Why Apply?This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects. Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Ref: 23345 Salary: £38,000, plus bi-annual profit-sharing bonus Location: London Job status: Permanent Working hours: 35 hours per week onsite Start date: ASAP Team member with responsibilities including technical support at customer sites, product repair and supporting business development. Field Service Engineer (Semiconductor) - Responsibilities: • Responding to customer technical questions by email and telephone support., • Product Repair and Repair Management (preparing repair summaries and quotations to customers), • Support to business development team, • Installation, maintenance and troubleshooting of RF Products at customer sites in Europe., • Health & Safety /IT– responsible for ensuring company meets policy requirements, • Previous experience or study in Electronic Engineering, • Must be competent in the use of MS Office, particularly Excel, Word, Access and Power Point to intermediate level. Internet and email., • Fluent in written and spoken English, • Experience of working in an engineering environment Soldering experience, • German, Japanese other languages a plus, • IT server knowledge (desirable), • Knowledge of RF and DC power supplies, impedance matching units or plasma chambers (desirable), • Knowledge of workplace Health & Safety (desirable) We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

About the role The Royal College of Obstetricians and Gynecologists is recruiting an Audio Visual Technician to join a small, dedicated AV team, maintaining and operating a variety of audio, video and control systems, to support staff members and external clients within the College’s event and meeting spaces; this included the RCOG’s x300 seater main event space and the video recording studio. This exciting opportunity is primarily based at the RCOG’s enviable premises in the heart of London. Key responsibilities: • Maintain, support, and operate a wide range of AV devices for live, virtual and hybrid events, • Assist in the day-to-day operation of the video and podcast studios, • Video recording and editing About you This position is well-suited to a self-motivated individual, comfortable in supporting AV for on-site, online and hybrid events. In addition to advanced AV Knowledge, you should bring excellent customer skills and have a strong interest in AV for events. We are looking for a dependable technician who thrives within a tight-knit team on high-profile events yet possesses the autonomy and confidence to drive projects forward independently. If you are enthusiastic and curious about AV technology and enjoy working in a collaborative environment, we would love to hear from you. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: • Agile and flexible working environment and free lunch onsite, • 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January, • 10% pension contribution after probation, • Enhanced wellbeing and family support, • Interest-free bike and season ticket loans after probation, • Tailored Learning and Development and study leave, • Affinity staff networks, • Life assurance and income protection schemes How to apply • Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack., • Applications close at 10.00 am on 27th March 2026. If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. About us The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting more than 18,000 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Why Southwark? About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. What You'll Be Doing Move Southwark is seeking a Duty Manager to join the team at our Leisure Centre.As a key member of the Management Team, the Duty Manager will be responsible for overseeing all aspects of centre operations during allocated shifts, ensuring the highest standards of customer service, facility presentation, and safety. Key Responsibilities Include: • Taking full operational responsibility for the facility while on duty, including keyholder duties, building security during opening and closing, and the consistent application of all Normal and Emergency Operating Procedures., • Leading, supervising, and supporting on-duty staff teams to maintain excellent service delivery and a consistently high standard of centre presentation., • Ensuring full compliance with all Health & Safety requirements, legislative obligations, and relevant Council policies and procedures. About You: Duty Managers need to be responsible and calm under pressure. You will have a friendly, approachable manner, excellent verbal communication skills, good numerical and written skills and be committed to delivering excellent customer service to our customers. Ideally, you will have supervisory experience in the leisure & hospitality or service industries and a good knowledge of the day-to-day running of a busy Leisure Centre. Additional Information: • Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) and Pool Plant Operators Certificate, but if not, free training can be provided subject to passing a swim test, • The hours of work will be shift based, requiring early morning, evening and weekend working, • Roles are available on a full time (36hrs), part time and casual basis Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care, or have previously been in care, • Click here to view the Job description and Person specification

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

• Health & Safety & Facilities Manager, • 9-12 Months MAT Leave Contract - Hourly Paid, • Hours: 24 Per Week – Over 4-5 Days Manage and review facilities and maintenance contracts, leading on procurement for any major contracts, ensuring value for money and service quality. Work with the Facilities Coordinator to ensure timely maintenance, repairs, and day-to-day contractor management. Work alongside the Compliance team to manage all workplace compliance. Oversee office security, including alarm systems and escalation procedures, ensuring the safety of everyone in the building. Support hybrid working arrangements and ensure DSE/ergonomic standards for staff. Plan and deliver facilities projects including any refurbishments or improvement works. Workplace budget ownership in line with internal accounting timescales and procedures, overseeing delegated authority given to the Facilities Coordinator. Manage the environmental policy and procedures, ensuring responsibilities are met, including improving recycling efficiency and minimising waste. Drive continuous improvement and value-for money initiatives to encourage efficiency from employees and suppliers. Work alongside the Facilities Coordinator to ensure the office is free from fire hazards and maintained in a clean and tidy condition. Work collaboratively with the customer service team to ensure the reception area is managed effectively and efficiently. Ensure appropriate Health & Safety protocols are in place to support security and reception functions. Collaborate with HR and IT teams to deliver a positive workplace experience, including the induction of new staff. Act as the Health & Safety Responsible Person, ensuring compliance with all employer H&Sand safety legislation. Work with the landlord H&S lead and Directors to actively develop, promote, and embed a positive health and safety culture. Manage and advise on H&S matters within areas of responsibility, ensuring statutory and best practice requirements are consistently met. Oversee employer H&S requirements (under the supervision of the H&S lead/CEO), ensuring staff safety and effective risk management. Develop, implement, and monitor health and safety policies and procedures in line with legislation and best practice. Create and maintain risk assessments to support workplace safety and compliance, ensuring controls are implemented and monitored. Manage the caution and awareness register, including organising and attending panel meetings in line with procedures. Lead investigations into accidents, incidents, and near misses for the corporate office, ensuring corrective and preventative actions are implemented and signed off. For residential properties, support investigations and track actions, working with the landlord H&S lead who retains final approval. • Maintain accurate records, ensure timely escalation of outstanding actions, and meet all document retention requirements., • Write, review, and implement policies and procedures (e.g. driving for work, lone working, accident and incident reporting)., • Produce correspondence and documents using software packages such as Word, Outlook, PowerPoint, and Excel., • Work under the supervision of the Head of Finance & Resources to maintain robust and accurate compliance records., • Assist with internal health and safety audits, including preparation, delivery, and follow-up actions., • Oversee the Facilities Coordinator’s role as DSE Assessor, ensuring assessments are completed and any required adjustments are implemented promptly., • Work with HR to ensure appropriate H&S training is in place for all staff., • Ensure sufficient fire wardens and first aiders are in place, • Attend and contribute to Health & Safety Committee meetings, preparing KPI reports, • Critically assess and support full compliance in employer and office H&S, • Line manage the Facilities Coordinator, providing guidance and support., • Conduct regular one-to-ones and appraisals., • Proactively support the organisation’s business plan, objectives, and strategies., • Fulfill any delegated responsibilities relating to subsidiary companies., • Act in accordance with the Professional Standards for handling complaints, • At least 2 years’ experience in an Office Management or Facilities role., • Ability to manage contractors and build positive internal stakeholder relationships., • Proven experience in health and safety management (NEBOSH or equivalent desirable)., • Strong knowledge of UK health and safety legislation and compliance requirements., • Excellent planning, organisational, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to use initiative and communicate decisions clearly and professionally., • Comfortable working under pressure and adapting to changing priorities., • Strong attention to detail and commitment to compliance., • Experience managing budgets and expenditure., • Commitment to continuous professional development., • Experience in health and safety management and project management., • DSE Assessor trained., • Good IT skills, including confidence with data entry and spreadsheets. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

Technical Sales Estimator As a Technical Sales Estimator, you will contribute to developing competitive tenders and estimates for structural and architectural glazing projects. You will actively engage in lead generation through various channels and assist in bid preparation. Your responsibilities will include producing estimates, researching cost data, collaborating with stakeholders, and participating in meetings and events. Providing excellent customer service is a priority, and you will work to maintain positive client relations by suggesting improvements. You will also manage your workload effectively to meet deadlines, maintain accurate records, and handle general office duties, with a focus on lead generation and sales within a CRM platform. Hours of Work: Full-time or Part-time Key Responsibilities • Prepare detailed and accurate estimates, quotations, and tender submissions for structural and architectural glazing systems., • Interpret and analyse technical drawings, specifications, and engineering details., • Identify project risks, value-engineering options, and commercial opportunities., • Liaise with suppliers to gather pricing, lead times, technical data, and product suitability., • Collaborate with internal teams on project handovers, design reviews, and procurement planning., • Manage multiple tenders simultaneously, ensuring accuracy and timely completion, • Responding to incoming customer enquiries via email and phone quickly and efficiently, • Reviewing of information provided and request for extra information as necessary, • Helping the customer with product selection and the provision of a quotation, • Using excellent product knowledge to give confidence to the customer Technical Sales Estimator Requirements: • 2+ years of experience as an estimator, • Proactive Team Player, • Proficient use of MS Word, MS Excel, MS Teams, Outlook and Adobe etc., • Excellent customer service skills with a problem-solving mindset., • Excellent verbal communication skills with a good command of the English Language., • Ability to work under pressure and perform well to complete the required targets and deadlines., • Ability to confidently read and interpret CAD drawings, section details and architectural plans. You need to be logical – required for working through CAD drawings, • Enjoy maths and numbers, • Business acumen, • Technical understanding of glass specification, aluminium systems, structural glazing, fixings and installation methods, • Problem Solving Mindset / Positive ‘Can-do’ Mentality., • Persuasion & negotiation skills or previous sales experience, • £33,000 - £40,000 plus commission, depending on experience, • Product training provided., • Potential to fulfil a key role and for growth within the company, becoming a vital team member., • AVIVA Pension scheme, • Free parking, • Flexi working hours. Efficiency, design inspiration and technical competency are all core to our operation at Glasstec Systems. Our experienced team works closely with you to create truly bespoke architectural glazing structures within commercial and residential applications. At the heart of the company are our directors, who have a combined experience of over forty years within the glass industry. Their knowledge, capability and attention to detail really set Glasstec apart, and they have long-standing relationships with many architects, contractors, and other industry professionals. We offer an extensive range of architectural glass products to cope with the rising popularity of inter

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Ealing 2A/2B The Grove, rated Good by Ofsted, has a capacity of 50 children and features warm and welcoming rooms thoughtfully designed to create a nurturing and inviting atmosphere where children can flourish and thrive. Our tailored approach caters to each child's unique needs and interests, encouraging them to learn, explore, and unleash their full potential. Thanks to our dedicated team, no two days are the same, as they carefully curate a variety of fun-filled activities that continuously stimulate young minds. The adventurous outdoor garden provides ample space for exploration, play, and imagination. Conveniently nestled in the heart of Ealing, our nursery offers a central and accessible location for families seeking early years education. With excellent transportation links nearby, parents can easily drop off and pick up their children; the M4 is just a five-minute drive away, Ealing Broadway Station is an eight-minute walk, and bus stops on Grange Road and Bond Street are just a short stroll away. We also provide complimentary lunches for our children, ensuring they are well-fed and ready to enjoy all the engaging experiences we offer. At Busy Bees Ealing 2A and 2B The Grove, there is never a dull day, with endless opportunities for fun and learning! Busy Bees Benefits \n\n • Competitive salary \n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 50% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n, • Discounted Private Medical Insurance (PMI)\n Key Responsibilities \n\n • Support the Centre Director in overseeing the daily operations and maintaining educational standards.\n, • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children.\n, • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards.\n, • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team.\n, • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families.\n, • Assist with administrative tasks, including scheduling, payroll, and recruitment.\n, • Manage operational records and support financial planning to ensure sustainability.\nIdeal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the companys cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include • Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries., • Define, design, implement, and maintain security solutions appropriate to the business needs., • Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography., • Assist with developing and maintaining security policies, processes and incident response management plans and playbooks., • Prepare and document standard operating procedures and protocols., • Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc., • Minimum of 2 years experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure., • Previous experience working within a financial services environment and a working understanding of relevant regulations., • Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.), • Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools., • Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment., • Experience of working effectively with a variety of stakeholders from different technology and business teams., • Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM)., • Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks., • Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting.

Finance Assistant (Permanent) Location: Kings Cross, Central LondonContract Type: PermanentAnnual Salary: Up to £30,000Working Pattern: Full-Time (35 hours per week, Monday to Friday) Are you passionate about finance and eager to make a difference in the housing sector? Join a dynamic finance team at a dedicated public sector organisation based in the heart of London! We are on the lookout for a motivated Finance Assistant who thrives in a collaborative environment and is committed to delivering excellent customer service. Our client is a small but impactful social housing landlord that prioritises residents in everything they do. Their team works closely together, ensuring that every member plays a vital role in enhancing the lives of their residents. If you are ready to contribute to their "one team" approach, we want to hear from you! Key Responsibilities: As a Finance Assistant, you will take on a variety of tasks that support our client's finance function, including: • Invoice Processing: Assisting with the processing and coding of purchase invoices., • Supplier Payments: Helping prepare supplier payment runs and responding to supplier queries., • Service Charge Accounts: Assisting in the preparation of Service Charge accounts for residents., • Bank Receipts: Processing bank receipts, ensuring rent ledgers are consistently updated., • Maintaining the purchase ledger and processing invoices., • Keeping tenant rent accounts updated with receipts, including Housing Benefit payments., • Preparing bank reconciliations and ensuring accurate electronic filing., • Strong IT skills (Microsoft Excel, Word, and Outlook)., • A good command of both Maths and English., • Excellent interpersonal skills and attention to detail., • Basic accounting knowledge or experience (AAT qualification is a plus!)., • Awareness of GDPR regulations and the importance of data security., • Hours: Office-based for 3 to 5 days per week., • Core Hours: 9am to 5pm with a one-hour lunch break., • Competitive salary ranging up to £30,000 per annum., • Generous holiday allowance of 26 days per year, plus bank holidays., • Pension scheme with an 8.5% employer contribution., • Opportunity for AAT study package if desired.

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: * A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. * You can understand business challenges and architect system solutions with ServiceNow. * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. * You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. * Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. * Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. * Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: * Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. * Certified Technical Architect and ambition to do Certified Master Architect if not completed already * Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. * Minimum 5+ ServiceNow CIS certifications * Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) * Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience * Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services * Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: * Cloud migration experience * GenAI experience * ITILv4 or equivalent Certified * SC clearance is desirable, or the ability to obtain SC clearance is required. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Company Overview We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. The Role The Patient Support Executive will be a vital member of our new enquiries team based in London, Farringdon tasked with delivering exceptional service to new prospects through inbound calls, web enquiries, live chat and social media. This role involves utilising a comprehensive understanding of our products and services to guide potential patients, promote relevant treatments and convert enquiries into appointments. Duties and Objectives • Efficiently manage new enquiries, ensuring a professional and first-class service, • Offer accurate information, support, and guidance on CREATE’s range of services and treatments, • Proactively manage sales by service to achieve internal conversion targets, • Respond promptly and clearly to patient requests via email, live chat and website, • Schedule and confirm new patient appointments, • Build strong relationships and rapport with potential patients, • Handle financial transactions, including creating statements, processing payments and managing refunds, • Maintain confidentiality and discretion in all patient interactions, • Provide emotional support and empathy in sensitive situations, • Comply with CREATE’s policies, the Data Protection Act, and HFEA regulations, • Work effectively as part of a team and independently, • Coordinate with clinic managers to ensure the availability of appointments KPIs / Key Results • Achieving conversion targets for patient enquiries to appointments., • Maintaining high levels of patient confidentiality and data protection compliance., • Meeting and exceeding set KPIs for patient engagement and satisfaction., • Ensuring accurate and timely communication with patients Skills • Collaborative and Initiative-Taking: Ability to work well within a team and also independently take the initiative, • Excellent Communication: Proficient in verbal and written communication, with a confident and clear speaking manner, • Typing Skills: Competent typing skills for managing online enquiries, • Friendly and Compassionate Personality: Warm and empathetic approach to patient interactions, • Strong Organisational Skills: Ability to manage multiple tasks efficiently and keep all patient-related activities well-organised, • Empathy: Capability to handle challenging and sensitive situations with maturity and understanding, • Active Listening: Patient and attentive listener who can accurately understand and address patient needs, • Pressure Handling: Ability to perform effectively under pressure and maintain composure, • Stakeholder Interaction: Comfortable interacting with various levels of stakeholders, including clinic managers and healthcare professionals, • Commitment to Confidentiality: Adherence to patient confidentiality and privacy standard Experience / Personal Specification Experience • Work quickly to address and resolve patient issues, • Intuitive to patient needs with clear and concise communication skills, • Strong communication, interpersonal skills and the ability to build and maintain relationships, • A background in customer service or sales is a plus, • Must understand customer relationship management (CRM), • Strategic thinker and ability to analyze and solve problems quickly, • Ability to work well across multiple teams, • Attentive to detail and organised, • Must be self-motivated, flexible and able to manage several tasks at one time Essential • Ability to work collaboratively and take initiative individually, • Excellent communication and typing skills, with a clear and confident speaking manner, • Friendly, caring, and compassionate personality, • Strong organisational and time management skills, • Maturity to handle challenging situations with empathy and positivity, • Proactive and motivated by targets, • Patient and attentive listener, with an understanding of customer needs, • Ability to work under pressure and interact with stakeholders at all levels, • Commitment to patient confidentiality Desirable • Experience in healthcare or luxury customer service, • Experience in outbound sales within a high-end environment (non-cold calling), • Flexible, approachable and enthusiastic demeanour, • Strong interpersonal skills and attention to detail, • Willingness to learn and adapt

We’re Morden College, an Almshouse and charity with a proud history of providing homes, support, and care for older people in need for over 300 years. We run almshouse accommodation at Blackheath and Beckenham, that provides homes for older people in financial hardship and in need of housing. We are focused on enabling our residents to live as independently, safely, and meaningfully as possible in a thriving community where every person feels known, valued, and supported. As we continue to invest in and improve our estate, the Head of Operational Property will take a leading role in ensuring our buildings remain safe, well maintained and able to support thriving communities. Reporting to the Director of Property, the postholder will oversee a diverse portfolio ranging from historic Grade I listed almshouses to modern care facilities and community buildings (including the award-winning John Morden Centre). A key focus of the role will be ensuring that all operational properties are safe, compliant and well maintained, with effective oversight of planned and reactive maintenance, contractor performance and statutory compliance. The postholder will also lead refurbishment projects (typically up to £250k), from specification through to completion, ensuring works are delivered safely, on time and within budget. As a member of the senior leadership team, the successful candidate will have a proven track record in a senior property or estates management role, possessing a naturally customer centric operating style with a continued drive to improve operating standards. Experience of developing a value driven partnership approach to contractor management is essential. This is a rare opportunity to take a leadership role within a historic, mission driven charity with the ability to influence operational property strategy, whilst supporting wider estate improvement initiatives and helping to deliver outstanding environments for residents, staff and visitors. The role is offered on a 12 month Fixed Term Contract. Further information and a copy of the candidate briefing pack can be found here: To arrange an initial briefing discussion, please contact Joe Glendon at The Management Recruitment Group on . Applications should consist of a CV and supporting statement and be sent to . The closing date for applications is Sunday 19th April 2026. MRG will conduct first stage interviews on behalf of Morden College throughout the application window. Morden College first interviews are scheduled for 29th April, and second stage interviews are scheduled for 6th May. Morden College is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). All direct and third party applications will be forwarded to MRG.

About the role: This is a hybrid role, three days in the office and two days working from home. This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying issues to a service or item. • Serve as an escalation point for complex issues from the EUC Team. Hardware and Software: • Support office infrastructure such as Audio Visual, Networking, WiFi and CCTV hardware when needed User Assistance: • Assist end-users with IT-related queries, offering clear and effective guidance. • Provide advanced training and documentation to users and EUC Engineers for optimal user self-service and enhanced support service. Diagnosis and Resolution: • Diagnose and resolve escalated hardware and software issues using systematic diagnostic mindset. • Collaborate with the Desktop Support Lead for efficient resolution of issues requiring infrastructure attention. Collaboration and Escalation: • Collaborate with the EUC Team and other IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote assistance to users through the provided support channels • Use remote access tools for troubleshooting and problem resolution Knowledge, skills, and experience desired for the role: • Minimum of 3 years experience in desktop support or relevant IT role, • Experience as desktop support engineer or similar, • Advanced O365 Admin/AzureAD knowledge, • Knowledge and experience using intune MDM, • Experience in user support or related roles, • Experience of supporting O365 Apps such as Word, Excel, Teams, • Knowledge of M365 & O365 suite Administration, • Proficiency in troubleshooting hardware and software issues, • Excellent communication and interpersonal skills, • Ability to adapt to new technologies and learn quickly, • Customer-focused with a strong commitment to providing quality support, • Excellent problem-solving mindset

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies. We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights and foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. Key Responsibilities and Skills Required: - Proven experience in managing CRM systems, preferably with platforms like Braze. - Strong analytical skills, with the ability to interpret data and develop customer-focused strategies. - Excellent communication skills, capable of working collaboratively with diverse teams. • Experience in customer segmentation, targeting, and campaign execution to drive engagement. - Familiarity with marketing automation and analytics tools to enhance CRM strategies. If you are a motivated professional with a passion for enhancing customer relationships and driving engagement strategies, we encourage you to apply for this exciting contract CRM Manager opportunity. Your expertise could help shape our future success.LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

IT Support Analyst (French) Borehamwood, Hertfordshire £30-34,000 + bens About the Role: Based in Borehamwood, Hertfordshire, my client, a dynamic multisite organisation, requires a Fluent French IT Support Analyst to be a key member of our IT business support team, the Support Analyst is responsible for providing technical assistance to end-users, addressing hardware and software issues, and ensuring the overall functionality of our IT systems, involving responding to user enquiries, diagnosing and resolving technical problems, and offering guidance on the effective use of technology. Additionally, the Support Analyst will contribute to network support, assist in security monitoring, and play a crucial role in maintaining a secure and efficient computing environment. With a focus on user satisfaction and continuous improvement, the Support Analyst will be an integral part of fostering a technology-enabled workplace. The role supports the IT team in delivering excellent 1st line support to over 500 users across over 200 sites in the UK and Europe. Main responsibilities of the Infrastructure Analyst: • Monitoring and maintaining networks and servers., • Upgrading, installing, and configuring new hardware and software to meet user needs., • Responding to technical issues and enquiries from store colleagues., • Creating user accounts and performing access control, as well as administering licenses., • Diagnosing and troubleshooting hardware and software problems to optimise computer systems., • Documenting processes, as well as backing up and archiving data., • Supervising and mentoring IT department colleagues, as well as providing IT support., • Keeping up to date with advancements and best practices in IT administration., • Troubleshooting network connectivity issues., • Assisting with the setup and maintenance of local area networks (LANs) and wide area networks (WANs)., • Collaborating with other IT professionals and departments to address complex issues., • Providing remote assistance to users working in different locations. The Ideal candidate for the IT Support Analyst: • Excellent customer service skills., • Proven work experience in IT support or IT technician roles., • Have a natural aptitude for solving problems and finding solutions., • Excellent communication skills, both spoken and written., • Fluent in French., • Be a self-starter and possess personal drive and pride., • Experience in technical support in a Microsoft-based environment., • Worked in and understood a retail, wholesale, or distributed company., • Practical experience with the Internet and network security protocols., • Full and clean driving licence. Apply now: If you are interested in this IT Support Analyst, then please apply now for immediate consideration!

The Job: Job Title: Customer Success Manager Industry: Enterprise SaaS (Retail) Working Set-Up: Hybrid with visits to either London or Manchester offices (Your first few weeks will require office visits 2 days p/w - Set-up flexible beyond this point) Salary - £50,000-£60,000 p/a + discretionary 10% bonus (DoE) Interview process: 3 stages (virtual) The Role: Leo Technology have partnered with a long standing client to help them make a critical hire for their customer success team! This multi-national company are the market leaders in retail loyalty solutions. With an enterprise client base including Sainsburys, Tesco, Walmart, Woolworths, and Asda, they're looking for a talented CSM to join them and work proactively with their accounts to ensure maximum value is generated whilst also focusing on building long-term relationships. As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. You'll work closely with a mixture of SME and Enterprise customers to ensure they're deriving value from the platform and understand the best practices relevant to their industries. You will collaborate with the Account Management team to identify opportunities to up-sell and cross-sell products and services to clients. You will also work closely with the Product teams to provide detailed client feedback to support the improvement and growth of the platform. This is an incredibly exciting opportunity for an experienced CSM who is looking to take their career to the next level with a global (and growing) business! The Person: • Proven experience as a Customer Success Manager, • Experience working as a CSM for a SaaS product (ideally enterprise level), • A desire to solve customer problems and create customer happiness, • Presenting and communication skills, in person and on video calls, • Experience in a customer facing role, • Retail knowledge is desirable, but not essential Interview Process: • 1st stage: Call with the hiring manager, • 2nd stage: Panel interview, • 3rd stage: HR culture chat Important Notice: We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn't always possible to get back to everyone. With this in mind, if you've not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion. Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website.

Our client is an award-winning tour operator who specialise in group and escorted touring to worldwide destinations. They offer a niche product and sell their product through both travel trade partners and direct consumers. Due to record growth and expansion, they are now recruiting an experienced Product Manager to join their team to manage, develop and grow their South East Asia programme The South East Asia Product Manager will be responsible for all aspects of product development, rates negotiations, supplier management, destination management, brochure production of the South East Asia Product. Applicants must have previous product management experience with knowledge of South East Asia. This role is offered on a hybrid basis with 2 days working in the office in Central London. Travel Product Manager Responsibilities: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Working with the marketing team in producing brochures Create and deliver detailed itineraries and tour information, setting clear customer expectations. Secure competitive rates and unique offers with suppliers, maintaining service agreements. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Travel Product Manager Experience Required: Proven experience in travel product management with extensive South East Asia product knowledge Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Skilled in Microsoft Suite - Excel, Word and PowerPoint. Experience in copywriting, proofing, and image selection. Proven relationship management skills with Destination Management Companies (DMC) and other business partners Travel Product Manager Salary Benefits Base Salary to £50,000 based on experience Annual bonus of up to 20% based on performance Hybrid working Educational trips Travel discounts Subsided gym membership 24 days annual leave Pension scheme Career Development Regular team building events and social events To apply for this Travel Product Manager role, please email your CV for consideration and a member of a team will be in touch to discuss the opportunity and company

Portfolio Manager (Membership) 📍 Hybrid (2 days in office – Thursdays essential) 💰 £68,322 – £71,918 per annum (depending on experience) 🕒 Permanent Lead the future of membership. Shape products that truly make an impact. We’re looking for a strategic and commercially minded Portfolio Manager (Membership) to lead the development and transformation of a dynamic membership product portfolio for a professional membership organisation. This is a high-impact leadership role where you’ll drive innovation, shape membership pathways, and ensure products deliver real value to members, employers, and stakeholders. The Role: Reporting to the Product Director, you’ll take ownership of the membership product portfolio, leading strategy, lifecycle management, and performance. You’ll play a key role in evolving membership categories and propositions, ensuring they remain relevant, compliant, and future-focused. Key Responsibilities: Product Strategy & Innovation • Define and deliver the membership product portfolio strategy and roadmap, • Design and refresh membership categories and member pathways, • Identify market opportunities and drive product innovation, • Oversee the full product lifecycle across the portfolio, • Set and track KPIs, using data to optimise performance and drive growth, • Manage budgets, forecasts, and financial performance, • Work cross-functionally with teams across product, marketing, tech, and professional standards, • Translate customer needs and market insight into actionable product plans, • Lead, coach, and develop a team of Product Managers and Associates, • Foster a high-performance, commercially focused culture, • Build strong stakeholder relationships internally and externally, • Act as a subject matter expert for membership products About You: You’re an experienced membership or product professional with a strong track record of delivering impactful products in a regulated or professional body environment. You will bring: • Experience designing membership propositions, categories, and pathways, • Strong understanding of product lifecycle management and strategy, • Proven ability to lead teams and deliver through others, • Excellent stakeholder management and influencing skills, • Commercial acumen with strong analytical and financial skills, • A strategic mindset with a hands-on, delivery-focused approach Why Apply? • Play a pivotal role in shaping a future-focused membership offering, • Lead meaningful product innovation with real-world impact, • Work in a collaborative, forward-thinking environment, • Competitive salary and flexible hybrid working If you’re ready to take ownership of a high-profile portfolio and drive meaningful change, we’d love to hear from you. We look forward to reviewing your application!

The Role Shape the future of a world‑leading business school through transformational philanthropy London Business School (LBS) is seeking an experienced and ambitious Director of Major Giving to lead one of the most significant major gifts programmes in UK higher education. This is a rare opportunity to play a pivotal leadership role in delivering a £200m+ fundraising ambition and to build enduring relationships that will shape the School’s global impact for generations to come. Reporting to the Executive Director, Giving, and working closely with the Associate Dean, Advancement, the Director of Major Giving will be accountable for leading and delivering the major giving strategy over the next phase of the School’s fundraising journey. You will lead and develop a high-performing team of major gift fundraisers, overseeing philanthropy from £50k to £1m+, and hold a personal portfolio of senior international prospects and donors. You will play a critical role in building a sustainable pipeline to support a £200m campaign, while embedding a donor‑centred, collaborative and ambitious fundraising culture across Advancement Main Responsibilities • Lead, inspire and develop a team of major gift fundraisers to deliver exceptional results, • Drive execution of the School’s major giving and campaign strategy, • Build and manage a strong pipeline of high value prospects to support long term fundraising growth, • Personally cultivate, solicit and steward senior donors and prospects globally, • Partner closely with senior stakeholders including the Dean, faculty, alumni leaders and campaign boards, • Set, monitor and report against KPIs, financial targets and multi year plans, • Champion best practice in major giving, donor experience and fundraising innovation, • Act as a visible, credible leader and role model across Advancement and the wider School Who we are looking for • Significant experience leading and managing high performing teams, • A strong personal track record of securing major gifts, • Excellent relationship building skills with senior level stakeholders and donors, • Strategic thinking combined with the ability to execute at pace, • Strong financial acumen and experience reporting against ambitious targets, • Outstanding communication, influencing and negotiation skills, • A collaborative, values led leadership style and commitment to continuous improvement Why London Business School London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. What you can expect from us • Generous annual leave of 27 days PLUS extra between Christmas and New Year!, • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution), • Free onsite gym and swimming pool, • Amazing range of professional development to support your career path, • Enhanced cycle to work scheme, • Wellbeing offering to support your physical, mental and financial health, • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work Our commitment to driving inclusion and belonging We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Job Title: Director of Operations Location: Kelsey Street, E2 6HD. Please note this is not a hybrid post Salary: £75,000.00 Hours: 40 Hours per week Contract: 9-month contract (With possibility for temp to permanent according to business requirements) PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work. When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes? Providence Row Housing Association (PRHA) offers that opportunity. We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team. Role Focus As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services. In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities. We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance. The leader you are We are seeking a senior level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together. We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service. Main areas of responsibility Please refer to the Job Description on our website - What we offer We offer our staff a generous benefits package, which includes: · Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5% · Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service · Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing · Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations. · Season Ticket Loans – We offer interest-free season ticket loans after successful probation · Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary. Closing Date: 5pm 13th April 2026 - Please send your CV and supporting statement (no longer than 2 sides A4) to Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026. It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Member Experience Manager £34,000 – £36,000 + benefits London | Full-time | 15‑month FTC (Maternity Cover) Are you a natural people‑leader who loves creating spaces where others feel genuinely welcomed, supported and looked after? This is a brilliant opportunity to step into a design‑led, community‑focused workspace environment where experience really matters. As Member Experience Manager, you’ll lead a front‑of‑house team to deliver a seamless, high‑quality experience for members and guests alike. You’ll set the tone for the space - warm, professional and calm - ensuring everything runs smoothly day to day while building a strong, engaged team culture. This is a 15‑month fixed‑term contract, covering maternity leave, and ideal for someone who enjoys ownership, variety and leading from the front. What you’ll be doing • Leading, motivating and developing a high‑performing front‑of‑house team, • Overseeing daily operations across reception, meeting rooms and shared spaces, • Acting as the main point of contact in the absence of the General Manager, • Managing stock levels, amenities and supplier relationships, • Supporting recruitment, onboarding and ongoing team development, • Handling member feedback with care, confidence and thoughtful resolution Why this role? This role is a great fit for someone looking to move from a fast‑paced, customer‑facing environment (hospitality, retail, coworking or similar) into a more structured, office‑based setting without losing the people‑first element. You’ll benefit from: • Monday–Friday working hours (no evenings or weekends), • A beautifully designed workspace with a strong focus on wellbeing, • A collaborative, inclusive culture that values initiative and ideas, • A leadership role with real autonomy and day‑to‑day variety What we’re looking for • Experience managing or supervising a customer‑facing team, • A background in hospitality, retail, coworking or a service‑led environment, • Strong communication skills and a calm, organised approach, • A proactive, solutions‑focused mindset, • A genuine passion for creating positive experiences for others

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description To be responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider United Infrastructure team and business partners. • Ensure the design is fully coordinated and complies with United Infrastructure requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes safety standards., • Lead technical and design processes, design teams and subcontractors throughout design, procurement and construction, monitoring progress to ensure delivery on time and in budget, • Technical design management of schemes, in accordance with agreed programme, ensuring company targets are met and that the maximum revenue is generated by the quality, cost effectiveness and buildability of the design., • Review and input into allocated bids, undertaking Technical appraisals of design information, assessing design requirements, compliance, consultant fee requirements and production of a design programme., • Assess the quality of received information, identify value engineering opportunities, risks, collate consultants costs and prepare contractors proposals, • Review ER technical specifications, • Produce, develop, control and manage the project specific design programme and provide regular progress reporting, • Produce detailed project specific design scoping and undertake procurement of consultant and subcontractor designers, • Assess consultant and subcontractor designers completed competency assessment questionnaires and supporting evidence provided, • Monitor and manage consultant fees and invoicing, • Fulfilment of CDM Principal Designer role., • Fulfilment of Building Regulations Principal Design role and named as Designated Individual, • Undertake thorough reviews and interrogation of consultants and subcontractor designs, to ensure compliance with applicable legislation, compliance with system literature, compliance with planning consent, buildability, completeness, presentation, best value, accuracy, level of information, and ultimately eliminating risk., • Review and assess alternative build methods and practices, • Manage and coordinate external consultants in their day-to-day duties related to design, coordination and technical aspects of production information and to ensure delivery within the constraints of time, quality, budget and technical requirements, driving a high standard, • Ensure that designs comply with company standards, • Promoting design that respects budgetary constraints, • Organise and manage weekly, fortnightly or monthly technical coordination workshops, package reviews and design team meetings, • Ensure that all aspects of the building design are fully coordinated including but not restricted to, fire safety, structures, M&E, façades, internal specification, service strategies, maintenance strategies etc., • Ensure fully complete, correct and coordinated packages issued to Commercial and Construction teams, • Establish required scoping for survey and investigative works, • Maintain and deliver in accordance with company values, • Manage subcontractor and supplier design approvals ensuring timely turnaround, • Monitor subcontractor design approvals and maintain a tracker in line with programme, • Manage the flow of information to Commercial, Operations and Client, • Update and coordinate monthly design schedules, • Chair and undertake design package presentations in conjunction with consultant and subcontractor designers, • Review and coordinate design and technical related issues with the Commercial and Operations teams, • Monitor changes from Client, design consultants, subcontractors and proposed changes by construction team, • Manage change control process for variations in relation to drawing revisions, construction programmes and costs, • Collate all required information and liaise with Planning Authorities and Building Control to make submissions in accordance with programme and obtain all necessary approvals as required., • Oversee document control with regards to registration and distribution of design and technical information, • Monitor and manage the processing of information through workflows on the document management system, • Ensure current drawings are filed in order and design information exchange is as per the company protocol, • Undertake site visits as required, • Attend site meetings and monthly/weekly project meetings, • Monitor work executed on site to ensure that is as benchmarked and as designed/specified · Manage, investigate and respond promptly with full close out to RFIs from site team and subcontractors, • Review and advise on corrective measures for identified design issues, • Monitor and obtain all critical certificates to ensure documentation is in place for completion and handovers, • Oversee and participate in the collation of handover information, golden thread, H&S files, O&M manuals and resident packs, • At all times comply with company policies, procedures and instructions, • Comply with responsibilities as laid down in the group’s health, safety and environmental policy., • Ensure that United Living’s drive for world class Health and Safety is delivered in all aspects of your work Qualifications Essential • Thorough with a pro-active management style, • Capability to lead and coordinate with managers across a wider team, • Ability to prioritise and delegate as appropriate, effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met, • An analytical approach to work with an eye for detail., • Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines., • Ability to review drawings and identify buildability and technical issues, • Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching., • Problem solving and decision making, • Effective communication with all levels of management and project teams, both internal and external to the Company, • Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings, • Up to date relevant construction industry knowledge including legislation and procedures., • Valid driving licence, • Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities, • Strong written and verbal communication skills, • High rise development experience, • Understanding of the building safety legislative framework, including the Building Safety Act, Building Regulations (dutyholder roles & competency requirements and the HRB Procedure Regulations., • Strong technical knowledge and skillset to assess,, • challenge and monitor design work compliance., • Experience in designer scoping Desirable • Passionate about construction and customer satisfaction, with a focus on high standards and excellence, • Proven track record of design requirements for procurement and construction purposes, • In depth knowledge of contractual requirements, section agreements and utility application process, • Tenacious and driven, • Strong practical knowledge of construction work types, methods and design solutions, • Experience of producing and managing design programmes., • Knowledge of PAS9980 fire risk assessments, EWS1s and FRAEW, • Temporary works knowledge and experience, • Experience with CAD (AutoCAD or Revit), • Knowledge & understanding of BIM · Member of relevant professional body (e.g. CIOB, CIAT, or RICS), • Minimum Level 4 (HNC/NVQ4 etc.) Architectural qualification (or equivalent design, technical and/or construction based qualification) and/or Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

We are on the look-out for an exceptional individual with a natural acumen to join our Sales Team in our office in the London Bridge area as a Grocery National Account Manager. Our chosen new team member with a real get-stuff-done style, who can interact easily within our customers in a fast-moving nimble SME environment. If you are looking for a winning combination of start-up culture and the opportunity to shake up convention and make a real impact, this is the role for you. More about the role You will be responsible for developing new and building on existing relationships with customers creating bold and exciting growth plans. You will be a core part of the sales team, managing a portfolio of mainly Grocery accounts with some non-Grocery to deliver measurable results. Your main responsibilities: • Leading strong sustainable customer relationships with our grocery buyers and their surrounding team., • Proactive management of sales into accounts, whilst ensuring budgets and targets are achieved, • Ownership of the P&L and commercial negotiations, • Develop the customer strategic business plan including an aligned promo, activation plan, & investment plan., • S&OP Forecasting — provide clear up to date inputs into the weekly and monthly process. You will have: • 1 years sales experience within an SME Food & Drink brand managing non-Grocery and Grocery accounts., • Strong selling ability & experience selling into and managing Grocery accounts, • Ability and experience using MS Excel and MS PowerPoint., • Good negotiating skills., • A “get-things-done” attitude and ability to work to deadlines., • Entrepreneurial spirit and proactivity to seek new opportunities., • Great multitasking and organisational ability. About You You’ll have a demonstrable track record in FMCG sales working with UK retailers within an SME brand. Enthusiastic, pragmatic and resilient, you can demonstrate your agility to transition at pace, work to tight deadlines, communicate effectively and motivate team members around you to help support your objectives. Working Style We are driven by a desire to push boundaries and create impact, always looking to the future. The Piccolo team is dynamic, passionate and diligent, and as such we need someone who can work independently, own their role, and think creatively in support of the larger team. Individuality is valued and being able to have fun with the rest of the team during work and when socialising is a must. Perks: • ☀️ 25 days holiday + bank holidays, • 🏢 Hybrid working (3 days at our London Bridge office, Monday, Tuesday and Thursdays), • 🍕 Monthly and quarterly socials, • 🐶 Dog-friendly office, • 🚀 Fast-moving, supportive culture where your work matters How to Apply and Please Note Please send us your CV to . If you send us a note with why you are a great fit for this role, you will come to the top of the applicants list! Please note that working from our office three days a week is not negotiable. Please do not apply if our days in the office are not a fit for you! Piccolo Background Launched in 2016, Piccolo is the UK’s fastest growing baby food company based on our passion for bringing children the healthiest and most nutritious food from the start of their weaning journey. We are on a mission to grow Generation Goodness, a generation rooted in clean nutrition that's better for little ones and our planet.

German-Speaking Business Development Representative London - Hybrid (3 days in office) £45,000–£55,000 + £15,000 OTE We’re recruiting for a German speaker to join a fast-growing sales team in London as a Business Development Representative. This is a hybrid role requiring attendance in the office 3 days per week and is perfect for someone looking to accelerate a career in tech sales. As a core member of the sales engine, you’ll play a key role in driving new business growth for an industry leading SaaS solution by engaging prospective customers across German speaking markets. The Company: This tech brand is growing massively and now on their next stage of growth. With already 50+ customers won in the DACH region, along with the largest ever sale globally. Operating across Mid-Market and Enterprise they are looking to expand the team with a dedicated hire to focus on DACH. It is such an exciting time to join, with lots of progression! Industry: Fintech - working within the office of finance, selling a SaaS solution. What You’ll Do • Prospect and build pipeline through multichannel outbound outreach (phone, email, social)., • Qualify leads and generate interest with key finance and accounting decision-makers., • Book qualified and value add meetings for senior sales colleagues., • Maintain accurate activity records in our CRM and support aligned sales processes., • Contribute to team targets with energy, enthusiasm and a competitive mindset. Career Progression: Thanks to a recent and successful business restructure, there have been multiple internal promotions in the last 6 months. SDRs have progressed into: • Account Executive (AE), • Customer Success, • Solutions Consulting This is not just an entry role, it’s a launchpad into a long-term career within a growing organisation. What We’re Looking For • German speaker (essential) with excellent English communication., • Strong communicator with a consultative approach., • Motivated, coachable and driven by results., • Previous customer-facing or sales experience is a bonus, though not essential., • Ability to thrive in a fast-paced, collaborative environment., • If you come from an Accounts background and want to move into Sales, this could be for you!, • We are even open to a B2B SaaS Sales background, or open to any B2B sales background as an SDR, Lead Generation Executive or BDR. Why This Role? • Competitive salary of £45k–£55k + £15,000 OTE with clear earnings upside., • London-based hybrid schedule (office 3 days per week)., • Real progression opportunities recent internal promotions into Account Executive, Customer Success and Solutions Consulting roles reflect a structured pathway for career development., • Be part of a supportive sales culture where growth and performance are rewarded. If you feel you are right, please do get in contact and apply! Please note, the company can not offer Visa Sponsorship at this time.

About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working in various market sectors. We are looking for new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more reliable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. Culture: We foster a supportive and inclusive culture where every team member can excel. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values • Purpose: We enhance people’s lives and our planet’s future by bringing safety and stability for all., • Vision: To be the leading provider of sustainable, data-driven asset management solutions for the built environment. Our Culture If you are hungry for growth and open-minded about new ways of thinking and doing things, you might find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. About the Role If you are a people-oriented, technically-minded person who enjoys solving technical problems, winning new business, and growing existing relationships, then the role of an Area Manager at Geobear could be the perfect fit. It would be even more beneficial if you are technologically adept and conversant with online client interfaces. You will work mainly directly with clients, supported by technical experts with solid communication skills and experience in the delivery of advanced ground improvement methods. You’ll enjoy working to targets and tight timelines and take pride in delivering high-quality technical services and solutions to your clients. What sets Geobear apart from other companies in the industry is its leadership in non-disruptive ground improvement solutions using geopolymer technology. Geobear's innovative approach minimises disruption to the environment and to clients' daily operations, a key advantage over traditional methods. The use of eco-friendly resin solutions allows for faster, more efficient, and longer-lasting ground stabilisation and repair, addressing clay-related subsidence and combating issues exacerbated by global warming. Geobear’s commitment to sustainability and reducing environmental impact further distinguishes it from competitors. You’ll receive world-class sales and technical training through our specialist online learning system and in-person from members of the worldwide Geobear team. Requirements: • Technical sales experience, • 5+ years working in the construction industry, preferably in the residential buildings sector, • Relevant qualification in the construction, engineering, or surveying sectors (BSc / MSc / OND / HND / Degree, etc.), • Knowledge of subsidence problems in the UK, • Experience in customer-facing roles with evident customer care skills, • Experience with virtual technology operating systems, • A full driving licence, • Money motivation is a plus Duties: • Set weekly and daily activity and result targets and seek to exceed them, • Qualify new inbound opportunities Undertake online and in-person site visits, • Design projects Interpret site investigation, arborist and drain survey data to assist with producing detailed treatment designs, • Prepare pricing and quotation, • Follow up daily and accurately forecast expected order dates, • Input data in a timely manner to CRM system, • Ensure all orders received are ready for scheduling and delivery as quickly as possible, • Support with technical queries during delivery, • Support finance to collect cash from the client, • Liaise with complaint customers and perform complaint visits, • Follow company procedures, • Collect and act on feedback on the on site performance of your projects, • Contribute to sales process development, • Act as a flexible and proactive team member Salary Join us for a competitive base salary, generous commissions for top performers, exceptional earnings potential, comprehensive healthcare, pension, car allowance, and 25 days of annual leave plus bank holidays Attractive and competitive basic salary, generous commission structure, healthcare scheme, pension, car allowance, and 25 days annual leave plus bank holidays. Can earn 50k+ £ with commissions on top of base salary

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description To be responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider United Infrastructure team and business partners. Ensure the design is fully coordinated and complies with United Infrastructure's requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes. • Lead technical and design processes, design teams and subcontractors throughout design, procurement and construction, monitoring progress to ensure delivery on time and in budget, • Technical design management of schemes, in accordance with agreed programme, ensuring company targets are met and that the maximum revenue is generated by the quality, cost effectiveness and buildability of the design., • Review and input into allocated bids, undertaking Technical appraisals of design information, assessing design requirements, compliance, consultant fee requirements and production of a design programme. Assess the quality of received information, identify value engineering opportunities, risks, collate consultants costs and prepare contractors proposals, • Review ER technical specifications, • Produce, develop, control and manage the project specific design programme and provide regular progress reporting, • Produce detailed project specific design scoping and undertake procurement of consultant and subcontractor designers, • Assess consultant and subcontractor designers completed competency assessment questionnaires and supporting evidence provided, • Monitor and manage consultant fees and invoicing, • Fulfilment of CDM Principal Designer role., • Fulfilment of Building Regulations Principal Design role and named as Designated Individual, • Undertake thorough reviews and interrogation of consultants and subcontractor designs, to ensure compliance with applicable legislation, compliance with system literature, compliance with planning consent, buildability, completeness, presentation, best value, accuracy, level of information, and ultimately eliminating risk., • Review and assess alternative build methods and practices, • Manage and coordinate external consultants in their day-to-day duties related to design, coordination and technical aspects of production information and to ensure delivery within the constraints of time, quality, budget and technical requirements, driving a high standard, • Ensure that designs comply with company standards, • Promoting design that respects budgetary constraints, • Organise and manage weekly, fortnightly or monthly technical coordination workshops, package reviews and design team meetings, • Ensure that all aspects of the building design are fully coordinated including but not restricted to, fire safety, structures, M&E, façades, internal specification, service strategies, maintenance strategies etc., • Ensure fully complete, correct and coordinated packages issued to Commercial and Construction teams, • Establish required scoping for survey and investigative works, • Maintain and deliver in accordance with company values, • Manage subcontractor and supplier design approvals ensuring timely turnaround, • Monitor subcontractor design approvals and maintain a tracker in line with programme, • Manage the flow of information to Commercial, Operations and Client., • Update and coordinate monthly design schedules, • Chair and undertake design package presentations in conjunction with consultant and subcontractor designers, • Review and coordinate design and technical related issues with the Commercial and Operations teams., • Monitor changes from Client, design consultants, subcontractors and proposed changes by construction team, • Manage change control process for variations in relation to drawing revisions, construction programmes and costs, • Collate all required information and liaise with Planning Authorities and Building Control to make submissions in accordance with programme and obtain all necessary approvals as required., • Oversee document control with regards to registration and distribution of design and technical information, • Monitor and manage the processing of information through workflows on the document management system, • Ensure current drawings are filed in order and design information exchange is as per the company protocol., • Undertake site visits as required, • Attend site meetings and monthly/weekly project meetings, • Monitor work executed on site to ensure that is as benchmarked and as designed/specified, • Manage, investigate and respond promptly with full close out to RFIs from site team and subcontractors, • Review and advise on corrective measures for identified design issues, • Monitor and obtain all critical certificates to ensure documentation is in place for completion and handovers, • Oversee and participate in the collation of handover information, golden thread, H&S files, O&M manuals and resident packs, • At all times comply with company policies, procedures and instructions, • Comply with responsibilities as laid down in the group’s health, safety and environmental policy. Qualifications Essential • Thorough with a pro-active management style, • Capability to lead and coordinate with managers across a wider team, • Ability to prioritise and delegate as appropriate, effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met, • An analytical approach to work with an eye for detail., • Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines., • Ability to review drawings and identify buildability and technical issues, • Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching., • Problem solving and decision making, • Effective communication with all levels of management and project teams, both internal and external to the Company, • Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings, • Up to date relevant construction industry knowledge including legislation and procedures., • Valid driving licence, • Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities, • Strong written and verbal communication skills, • High rise development experience, • Understanding of the building safety legislative framework, including the Building Safety Act, Building Regulations (dutyholder roles & competency requirements and the HRB Procedure Regulations., • Strong technical knowledge and skillset to assess, challenge and monitor design work compliance., • Passionate about construction and customer satisfaction, with a focus on high standards and excellence., • Proven track record of design requirements for procurement and construction purposes., • In depth knowledge of contractual requirements, section agreements and utility application process., • Tenacious and driven, • Strong practical knowledge of construction work types, methods and design solutions., • Experience of producing and managing design programmes., • Knowledge of PAS9980 fire risk assessments, EWS1s and FRAEW., • Temporary works knowledge and experience., • Experience with CAD (AutoCAD or Revit), • Knowledge & understanding of BIM, • Member of relevant professional body (e.g. CIOB, CIAT, or RICS), • Minimum Level 4 (HNC/NVQ4 etc.) Architectural qualification (or equivalent design, technical and/or construction based qualification) Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

Content Designer – London Expedia Group are looking for an accomplished Content Designer who prioritizes content-first thinking and demonstrates both UX writing precision and effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences. The Content Designer will demonstrate strong UX writing skills, expertise in content strategy, and a human-centered design approach. You will be required to work onsite 3 days in London and to send in a link to a portfolio with your CV. • Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy?, • Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human? If so, then apply!, • Write product copy that adheres to established guidelines and is consistent with our brand strategy to communicate holistic, customer-focused solutions., • Design IA (information architecture) solutions to improve experience systems, overcome technical constraints, and reduce content debt., • Exhibit storytelling, accountability, and persuasive techniques that build trust and relationships with teammates, partners, and stakeholders., • Partner across XD, Product, Marketing, and Legal to drive increased experience quality (including accessibility, inclusion, readability, and translatability)., • Partner across product and research teams to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio., • Design efficient content solutions that scale for modularity, localization, reuse, and automation., • Have strong facilitation and presentation skills to clearly and confidently communicate the rationale for decision-making to team members and Leadership teams. Essential: • Bachelor's degree in a related technical field, or equivalent professional experience in core areas such as UX writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling. This is not a content marketing role., • A portfolio demonstrating your skills as a design thinker and experienced UX writer, with at least 5 years as a Content Designer or UX writer., • Ability to audit, analyze, structure, create, and design content for user-focused product experiences that meet traveler and business needs., • Strong ability to confidently present compelling rationales and narratives behind content decisions to peers, partners, and stakeholders such as Legal, Marketing, Security, Product, and senior leadership., • Demonstrated ability to incorporate feedback and strategic direction into product content and to influence consensus-building across systems and brands., • Demonstrated curiosity to explore and apply emerging AI technologies, including prompt engineering and structured content, to enhance strategy and operational efficiency., • Experience applying human-centered design practices to content challenges across systems and brands., • Actively participate in peer reviews and critique sessions to present work, receive feedback, and provide feedback to others. Click Apply now to be considered for the Content Designer role

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following significant growth in 2025, we’re excited to welcome a Scientific Business Unit Lead to join our leadership team. In this pivotal role, you’ll: • Lead an editorial team of 10 and collaborate with a Business Unit Director to oversee a 20-person team, • Shape and develop scientific strategy across a diverse portfolio of accounts, • Drive editorial excellence and innovation across therapy areas such as hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia, • Be a member of the core management team This is your chance to combine scientific expertise with strategic and commercially-focussed leadership – helping us to deliver impactful solutions for clients worldwide. What You’ll Do • Lead and Inspire: Manage and mentor editorial teams, fostering growth and excellence across the business unit, • Strategic Client Partnering: Act as a trusted scientific advisor and ensure that all editorial outputs align with client strategy and industry standards, • Business Growth: Drive organic growth and new business, • Resource management: Ensures optimal editorial resource management within the Business Unit, • Financial Management: Have a sound understanding of the financial health across accounts and supports the business forecasting, • Member of the Core Management Team: Acts as a role model within Obsidian, inputting into the driving of company-wide initiatives, • Culture Building: Create an environment of collaboration, innovation and customer service excellence What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent), • Proven experience within medical communications agencies, ideally as a Scientific Services Unit Lead or equivalent, • Strong leadership and mentoring skills, with a track record of managing editorial teams, • Ability to deliver high-quality scientific content and strategic counsel, • Strong commercial acumen What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.

Membership Manager Full‑time | Interim / Temporary | Hybrid (2–3 days in London office) A professional membership organisation is seeking a Membership Manager to lead its membership function, drive growth, and elevate the experience of a diverse and engaged community. This is a high‑impact leadership role for someone who thrives in a commercial, relationship‑driven environment and enjoys shaping strategy as much as supporting day‑to‑day delivery. The Opportunity You’ll take ownership of membership acquisition, retention, and engagement, working closely with marketing colleagues to deliver ambitious growth targets. You’ll lead a team of three, act as the senior point of contact for members, and ensure the organisation’s digital platforms, CRM, and community tools are used to their full potential. This is a role for someone who combines commercial instinct with operational excellence and a genuine passion for member experience. Key Responsibilities • Develop and deliver strategies to increase membership acquisition and retention., • Identify opportunities to drive sales, renewals, and income growth., • Build strong relationships with members and understand their needs to shape engagement activity., • Oversee retention and renewal journeys, ensuring a seamless and member‑centred experience., • Lead, mentor, and develop the Membership Team, managing performance and workload., • Act as the senior contact for complex member queries and escalations., • Produce regular reporting on membership performance, KPIs, trends, and insights., • Support content creation and community engagement initiatives., • Oversee CRM and digital community platforms, ensuring data accuracy, compliance, and effective use., • Manage membership‑related financial processes and liaise with finance on reconciliation and audit readiness., • Support member engagement events, including logistics, follow‑up, and cross‑team collaboration. About You • Experience in a sales‑focused, high‑volume customer environment, achieving and exceeding targets., • Background in a membership‑based organisation or similar relationship‑driven setting., • Strong CRM and digital platform capability, with confidence analysing data and reporting against KPIs., • Skilled in building long‑term relationships and delivering exceptional customer experience., • Experienced line manager with the ability to motivate, coach, and develop a team., • Highly organised, proactive, and comfortable managing multiple priorities., • Excellent communication skills, both written and verbal., • Desirable: experience with budget management or supporting online communities. Why This Role? You’ll shape the future of a growing membership community, lead a capable team, and work closely with senior stakeholders to deliver meaningful impact. It’s a role with breadth, autonomy, and the chance to make a visible difference to member experience and organisational growth.

JOSEPH Store Manager - Brook Street As a JOSEPH Store Manager, you will play a pivotal role in driving sales and delivering an exceptional shopping experience for our customers. You will lead, motivate, and develop your team, ensuring operational excellence while aligning with our values and commercial objectives. Your focus will be on elevating store performance and curating a sophisticated and immersive shopping environment that reflects the brand’s prestige. You will also play a key role in leveraging CRM tools and customer data to create personalised, high-touch interactions that deepen relationships and drive commercial success. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive and exceed sales targets through personal and team sales techniques., • Develop strong clienteling initiatives to enhance revenue., • Manage budgets, address underperformance, and provide commercial solutions., • Conduct competitor analysis to refine offerings., • Optimise staff scheduling for profitability., • Identify, coach, and upskill key performers to meet commercial objectives. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Train and empower the team to effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Leverage data-driven insights to identify and maximise commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Lead by example with deep brand and product knowledge., • Drive high service standards and team accountability., • Act as an escalation point for customer concerns., • Uphold luxury service and company values. Leadership & Team Development • Lead, coach, and inspire the team to deliver outstanding customer service and sales performance., • Set and manage KPIs to drive team performance, • Foster a culture of excellence, ensuring engagement, motivation, and professional growth., • Provide clear direction and set performance expectations to uphold brand standards., • Proactively addressing and resolving individual and team challenges to maintain a professional and high performing, supportive working environment, • Develop succession plans and foster career growth., • Oversee recruitment, training, and employee relations., • Ensure adherence to company policies and accountability. Store Operations • Maintain store and VM standards in line with Guidelines, • Ensure stock movements in and out of store are managed accurately to minimise stock loss, • To support and actively participate in stocktake for your store and working with your Area Manager create and support an action plan following stocktake, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep, organisation, and administration. Key Skills & Experience • Proven experience in premium/luxury retail with strong commercial acumen., • Ability to identify opportunities, drive sales, and exceed targets., • Strong clienteling, coaching, and leadership abilities., • Proficiency in POS and store systems, with excellent organization and problem-solving skills., • Effective stakeholder management, collaboration, and communication., • Resilient, solution-driven, and adept at motivating teams., • Detail-oriented, reliable, and accountable. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Who are we: Ticker is a next-generation digital motor insurer using data science and connected car data (also known as telematics or black box insurance) to provide insurance products for novice, van, older and low-mileage drivers. The motor insurance landscape is set for a major shift and the battleground will be won or lost in the next five years. It will all come down to pricing sophistication and the most efficient use of machine learning and artificial intelligence across the whole value chain. The business includes a first-class executive team with a proven track-record in building successful insurtechs and running some the largest insurers in the UK. What the role is: We are looking for an aspiring Pricing Analyst to expand our Pricing and Underwriting team. As a Pricing Analyst you’ll be a key member of our pricing and underwriting team – we’ll be looking to you to provide creative pricing to support our products. You’ll be involved in devising cutting-edge pricing techniques to evolve all aspects of our pricing models. Having launched our first product in March 2019, Ticker are now well established in the motor insurance market with multiple products and partnerships and are fast becoming a big name in the industry. We are within the top five providers of insurance for people who are new to driving, have a market-leading loss ratio and are amongst a small number of insurers who offer a pay-per-mile product. We are looking to accelerate the sophistication of our pricing, and we have plans to grow with plenty of new products to build; your introduction will be vital in helping us achieve this. What you’ll be doing with your days: • Integrating customer and claims data with pricing models using advanced modelling techniques, • Manipulating new data to work with pricing models and derive value from the results, • Supporting model implementation build and deployment to market, • Impact-assessing key pricing changes, • High-quality predictive modelling, including but not limited to: claims data, behaviour models, market models and sales forecasting, • Tracking business KPI’s recognising any early warning signs of changes, • Assisting with portfolio management: assessing performance, making recommendations and reporting on key findings, • Working closely with other teams – from supporting underwriters with referral queries or anti-fraud managers with data manipulation, to collaborating with developers on delivering new and exciting projects Skills you’ll need: • Relevant work experience, • You should have working knowledge of end-to-end modelling processes, • Comfortable working with large, unfamiliar data sets and deriving value from them, • An analytical degree at 2:1 or higher, • Drive to input into the business culture, maintaining a strong customer focus Essential • Coding experience, preferably in Python, but other languages such as SAS, R, SQL or VBA will be appropriate, • GLM/Machine Learning Models, • Willingness to learn and apply new skills Desirable • Knowledge of UK motor insurance, • Insurance specific software: Radar Base, Radar Live, Emblem, • XMLs Benefits: • Bonus scheme (based on company and personal performance), • Enthusiastic investment in your development, • Opportunity for Actuarial study support, • Pension, • Flexible home working - remote first, • Insurances: Private medical insurance (partner/family rates available); Income protection insurance; and Death-in-service insurance, • 25 days holiday plus bank holidays (increases to 27 days after 5 years), • Bonus day off for your birthday, • Holiday purchase scheme (up to 5 days per year) Where the job is: Our business is remote-first, but we have a great office based in a rural location in Surrey (Godalming) with direct links to London from nearby Guildford. Your location is not an issue if you’re happy to be in the office for your training and team meetings on a quarterly basis.

About Pay10 Pay10 is a global payments solutions provider headquartered in the UAE, offering a comprehensive suite of services including payment gateway, digital wallets, payouts, FX, and alternative payment methods. As part of our international expansion, we are currently establishing our UK presence and regulated EMI entity. Role Overview We are seeking a Head of Operations (UK) to lead the design, build, and execution of our operational infrastructure in the UK. This role is critical to our EMI readiness and will take full ownership of customer operations, onboarding, support functions (L1/L2), and safeguarding frameworks, ensuring alignment with regulatory expectations and scalable growth. You will operate at both a strategic and hands-on level, working cross-functionally with Compliance, Risk, Product, and Technology teams. Key Responsibilities Operational Build & Leadership • Lead the end-to-end design and implementation of UK operations aligned with EMI requirements, • Build and scale a high-performing operations function, including hiring and team structuring, • Define and implement operational policies, procedures, and governance frameworks Customer Operations & Onboarding • Design and oversee onboarding processes (KYC, KYB, due diligence, lifecycle management), • Ensure onboarding frameworks meet regulatory and compliance standards, • Optimise onboarding journeys to balance compliance, efficiency, and customer experience Support Functions (L1 / L2) • Establish and manage L1 / L2 support structures, including workflows, escalation paths, and SLAs, • Implement tools and processes to ensure high-quality customer support and issue resolution, • Monitor performance metrics and drive continuous improvement initiatives Safeguarding & Regulatory Operations • Lead the design, implementation, and oversight of safeguarding operations, • Ensure compliance with EMI safeguarding requirements, including fund segregation and reconciliation, • Partner with Compliance and Finance to ensure robust controls and audit readiness Cross-Functional Collaboration • Work closely with Compliance, Risk, and Legal teams to ensure regulatory alignment, • Collaborate with Product and Technology teams to implement scalable operational solutions, • Support regulatory engagement and EMI application readiness Performance & Reporting • Define and track KPIs, SLAs, and operational performance metrics, • Build reporting frameworks for senior leadership and regulatory visibility, • Drive a culture of accountability, efficiency, and continuous improvement Qualifications • Proven experience in a Head of Operations / Senior Operations leadership role within fintech, payments, or banking, • Strong understanding of EMI frameworks and safeguarding requirements, • Experience operating in a regulated UK environment (FCA essential), • Deep knowledge of customer onboarding, payments operations, and support models, • Strong stakeholder management skills across business and technical teams, • Hands-on mindset with the ability to build and scale operations Apply If you are interested in this opportunity, please apply directly and member of our team will reach out if your application is shortlisted.