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Head of Financial Planning & AnalysisSalary £100,000 to £110,000 depending on experiencePermanentHybrid Home & FolkestoneSaga Travel is entering an exciting period of transformation, we are bringing the financial operations of our travel brands together into one clear, connected operating model. This is a newly created role. Our Head of FP&A will shape how financial insight supports commercial decision-making across a £500m+ turnover business.You will have 5 direct reports across a team of 100 plus finance professionals. You'll report into, and working closely with, the CFO and CEO of Saga Travel. This is truly a great career move for those candidates looking to progress to a c-suite role in their future. You will ultimately be pivotal to strengthening financial performance, shaping commercial strategy and supporting long-term value creation of Saga Travel.This is a high-impact leadership role with end-to-end FP&A accountability, including ownership of the five-year plan, budgets, forecasts, KPI governance and Board/Executive reporting. You'll turn complex financial data into clear, compelling insight that helps guide critical business decisions.This role is hybrid, with 3–4 days per week based in Folkestone, reflecting the close partnership you'll build across Travel Operations and senior leadership.Package DescriptionAt Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.BENEFITS AVAILABLE FOR THIS ROLE:��25 days holiday + bank holidaysOption to purchase additional leave - 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 15%Car allowance £4,800 per annumPrivate medical insurance after 1 years' serviceLife assurance policy on joining us, 4 x salaryWellbeing programmeColleague discounts including family discounts on cruises, holidays and insuranceRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformMain ResponsibilitiesStrategic Finance Leadership• Travel-wide accountability for financial planning integrity, P&L accuracy, and a cohesive financial narrative to underpin business decision making.• Owns Travel financial performance & planning, sets standards for forecasting, KPI framework and Exec reporting• Drives cross-functional alignment across business functions, ensuring Finance strategically shapes commercial decisions.Financial Planning & Forecasting (FP&A)• End-to-end ownership of the P&L with financial accountability for revenue, gross profit, marketing and overhead costs, ensuring accuracy, transparency and Exec insight.• Lead Five-Year Plan, budgeting and forecasting, owning the planning cycle across multiple business functions• Lead a high performing FP&A team with standardised best practice processes with accountability and ownership• Own planning systems and models, driving automation and data integrity• Lead month end P&L with robust analytical reviewBusiness Partnering & Commercial Finance• Lead business partnering across multi functions including commercial, operations, product and marketing teams, challenge and create value added• Drive performance management with product economic insight and operational levers influencing the P&L.• Own commercial performance narrative, synthesising commercial, operational and financial outcomes into clear insight that informs Exec Board-level understanding.• Deliver commercial modelling and decision analysis.• Provide key business partner support for Saga Travel including commercial risk / return assessments ensuring insights provide tangible results• Ownership of Travel overheadsThe Ideal CandidateYou will already be a credible finance leader who can step into this Head of FP&A role for a FTSE 250. You will have been working for a large business operation that is ideally customer facing. You will need to demonstrate the following skills and experience;• Qualified accountant (ACA/ACCA/CIMA) with experience operating at senior leadership level across FP&A and Commercial Finance.• Proven owner of planning and performance, including budgeting, forecasting and full P&L accountability.• Advanced commercial insight & modelling capability, understanding of customer, product & pricing, operational and market drivers.• Exceptional senior stakeholder influence, able to engage, challenge and shape decision making at c-suite and Board level.• Have a track record leading high performing finance teams, embedding scalable, insight driven planning and performance disciplines.• High proficiency in planning, analytics and MI tools (e.g., Workday, advanced Excel) including automation, systems enhancement and reporting transformationSaga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us SpecialAbout The CompanyOver the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine.Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment.Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.#LI-KA1TPBN1_UKTJ

Product Set Up Executive Salary £26,000 Permanent Hybrid / Home and Folkestone If youre someone who loves getting the detail right, enjoys working with data and takes pride in keeping things running smoothly behind the scenes, this could be a great opportunity to join Saga as a Product Set Up Executive. Youll be joining our Production team, where youll play an important role in making sure our travel products are accurately set up, costed and maintained within our TigerBay system. Its a hands-on role where your attention to detail really matters, helping to make sure the information our teams rely on is accurate, complete and up to date. Youll work closely with colleagues across Saga, building relationships with teams including Ground and Air Purchasing/Contracting, Product and Revenue Management. From setting up new products and packages to investigating issues and helping improve the way we work, youll have the opportunity to make a real difference to the day-to-day running of our travel business. This is a great role for someone who enjoys working with spreadsheets and data, is naturally curious when something doesnt quite look right and likes finding practical solutions. Youll need to be organised, comfortable managing multiple priorities and confident picking up new systems. We work in a hybrid way at Saga, with this team working from our Enbrook office three days a week. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As a Product Set Up Executive, youll be responsible for making sure our travel products are accurately set up and maintained, with data integrity at the heart of everything you do. Your responsibilities will include: Accurately setting up and costing all travel products within the TigerBay system, ensuring data is consistent and accurate. Liaising with Ground and Air Purchasing/Contracting teams to make sure product information is complete, clear and fit for purpose. Maintaining and updating product details in line with production schedules and agreed service level agreements (SLAs). Investigating and resolving product setup and costing issues, identifying root causes and putting effective solutions in place. Working closely with Product and Revenue Management teams to ensure packages, promotions and costings are correctly loaded and kept up to date. Creating and amending itineraries and packages as required, ensuring changes are processed accurately and efficiently. Supporting communication and collaboration across teams, responding to queries and helping to build strong working relationships. Contributing to ongoing system and process improvement projects, looking for ways we can work more effectively. Managing your workload effectively, ensuring tasks are completed accurately and within agreed deadlines. The Ideal Candidate Were looking for someone who enjoys working with detail and data and who takes pride in getting things right. Youll be organised and methodical, but also someone who can think creatively when faced with a problem and isnt afraid to ask questions or find a better way of doing something. Youll ideally have: Previous experience working with Excel, with confidence in handling and manipulating data. Excellent attention to detail and a methodical approach to your work. Strong organisational and time management skills, with the ability to manage deadlines and multiple priorities. A proactive and solutions-focused approach to problem solving. Good commercial awareness and the ability to understand how accurate product information supports the wider business. Confidence working with detailed product or contract data, ensuring accuracy and consistency. Excellent communication skills and the ability to build positive relationships with colleagues across different teams. The ability to work effectively in a fast-paced operational environment. A willingness and ability to learn new systems quickly. A flexible and adaptable approach, particularly when priorities or processes change. Desirable: Familiarity with air and land contracts and related terminology. Previous experience in a similar data entry, product loading or travel administration role. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

Cruise and Destination Experience Coordinator Salary £25,000 to £27,000 depending on experience Permanent Hybrid / Home and Folkestone If you love creating unforgettable moments for guests and enjoy working in a role where no two days feel the same, this could be the perfect opportunity for you. As a Cruise and Destination Experience Coordinator, you'll play a key part in bringing our shore excursions to life. Helping to design, set up and deliver experiences that inspire, delight and stay with our guests long after they return home. You'll join our Cruise Operations team, supporting our European and Worldwide programmes, and helping ensure every Destination Experience meets the highest commercial, operational and guest experience standards. It's a role where your organisation, creativity and passion for great service will shine. We work in a hybrid way at Saga both at home and in the office. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities This is a hands on role where you'll help shape and deliver our market leading shore excursion programmes. You'll support the set up, administration and operational delivery of Destination Experiences across our Ocean and River Cruise itineraries, ensuring every experience is accurate, inspiring and aligned with our product strategy. You will be responsible for: • System administration and data input to support the delivery of Destination Experience information • Setting up excursions in line with planned itineraries to ensure guests receive accurate pre cruise information • Reviewing content to ensure all guest facing information is correct and meets expectations • Supporting the operational delivery of shore excursion programmes across all destinations • Managing excursion capacity to ensure guests can enjoy their first choice experiences • Enhancing River Cruise content to ensure it is engaging, inspirational, informative and factual • Ensuring consistency of information across all cruise vessels • Liaising with internal teams and external suppliers to support and enhance guest experiences • Championing product quality by ensuring all excursions meet health, safety and insurance guidelines • Conducting research to ensure Saga Cruises remains a market leader of bespoke quality experiences • Responding to sales team queries • Supporting the wider cruise operation as required The Ideal Candidate You're someone who thrives in a fast moving environment and takes pride in delivering exceptional guest experiences. You're organised, proactive and able to work with accuracy and care, even when juggling multiple deadlines. You'll bring: • Strong organisational, time management and multi tasking skills • Confidence using systems (Taurus, MXP, Word, Excel, Outlook[JN1.1]) and strong numeracy and literacy • Excellent administrative, analytical and problem solving abilities • A guest centric mindset with a passion for creating memorable experiences • Flexibility, adaptability and a calm, proactive approach under pressure • Excellent communication and relationship building skills • The ability to build productive internal and external relationships Desirable; • Knowledge of Saga's cruise operation • Destination knowledge • Familiarity with Saga systems • MXP experience Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

Destination Experience Executive Salary £26,000 to £30,000 depending on experience Permanent Hybrid / Folkestone At Saga, we believe the moments that stay with you are the ones that feel truly special. And this is a brilliant opportunity to help create more of those moments for our guests. As a Destination Experience Executive, youll play a key role in shaping the shore excursions and destination experiences that bring our river and ocean cruises to life. This is a rare opportunity to join our Destination Experiences team and make a real difference. Youll have the freedom to get stuck in, use your ideas and take real ownership of your product range, working with fantastic destination partners and suppliers around the world. From discovering a new experience to bringing it to life for our guests, youll be involved throughout the journey and youll see your work make a difference. We work in a hybrid way at Saga, both at home and in the office. In this team we work mainly from Enbrook Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Youll be responsible for developing and delivering an exciting, innovative and market-leading portfolio of bespoke shore excursions and destination experiences across Sagas river and ocean cruise programmes. Youll support the full experience lifecycle from destination research and product development through to supplier contracting, commercial planning, operational delivery and follow-up. Youll have the opportunity to: Plan and develop a compelling range of shore excursions, making sure we have the right capacity to meet forecast margins and our product guidelines. Negotiate and contract commercially considered shore excursions, building strong and positive supplier relationships whilst keeping our guests at the heart of every decision. Champion your product range and ensure every experience delivers the high levels of quality Saga guests expect. Create innovative excursions that attract first-time buyers while continually refreshing and improving our existing experiences. Represent Saga with suppliers, organisations, political bodies and trade contacts, building relationships at the highest levels. Work closely with cruise itinerary planners and our onboard Explore Ashore teams to make sure the best possible guest experience can be delivered. Research, spot new opportunities and use your commercial and analytical skills to ensure a bespoke and market leading range of excursions. Work with suppliers to enhance the guest experience and bring fresh ideas to life. Brief marketing, content and wider teams on new products, ensuring destination and excursion information is accurate across all platforms. Monitor pricing and programme performance to deliver great value for guests while achieving budget and profit targets. Ensure all contracts, costs, rates and systems are accurate, clear and fully agreed, helping us maximise guest experience and margins. Support ships staff with product briefings for their specific cruises. Make sure products meet insurance, health and safety requirements, arranging route proofing where needed. Keep a close eye on costs, revenue controls and any non-budgeted expenditure or refund requests, ensuring these are managed robustly. The Ideal Candidate Were looking for someone who loves travel, thrives on bringing ideas to life and enjoys getting things done. Youll be hands-on, proactive and comfortable working with autonomy, while also being a great team player. This is a fast-moving role where no two days are quite the same, so youll need to be organised, commercially minded and calm under pressure. Have worked in a similar role within the travel industry. Strong organisational and multi-tasking skills, with the ability to prioritise and manage competing deadlines. Excellent time management, attention to detail and a flexible, adaptable approach. Good communication, influencing and interpersonal skills, with the ability to build strong working relationships. Good problem-solving and analytical skills, alongside a self-motivated and results-focused approach. Strong commercial awareness, with negotiation experience an advantage. The ability to develop close relationships with suppliers and work collaboratively to achieve great results. European and worldwide travel product knowledge would be an advantage. Good IT and database skills, including Word, Excel, Outlook and internal systems such as Taurus, Destiny and MXP. Strong numerical and literacy skills. Additional European languages would be advantageous but are not essential. A willingness and flexibility to travel worldwide as part of the role when required. Knowledge of contracting processes would be an advantage but is not essential. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

Graduate Trainee Product Manager – Croatian £30,000–£35,000per annum dependent on experience Permanent Folkestone Hybrid + Overseas Travel Required Saga Travel is growing, and we're looking for a language graduate who can speak fluent Croatian to help us shape exciting, memorable holidays for our guests. This is a fantastic opportunity for recent language grads or even candidates with fluent skills looking to start a career in travel. You will be passionate about all things travel, understand Croatian-speaking destinations and want to build a career in travel product development / buying teams. You'll use your knowledge of the language, culture, history, and customer appeal of your region to help create standout tours, hotel stays and holiday experiences that offer something genuinely different to the UK travel market. Working as part of our expanding Product team, you'll regularly travel overseas to research destinations, meet suppliers, develop new ideas and bring unique holiday propositions to life. You'll be involved in sourcing quality hotels, building touring itineraries, negotiating commercial terms and ensuring every product delivers great value, excellent service and the trusted Saga experience our customers expect. You don't need to know everything from day one. With the support of our experienced Director of Product and a passionate team around you, you'll develop your skills in supplier management, contract negotiation, product design and commercial decision-making within the travel industry. If you are fluent in Croatian, commercially curious, creative and excited by the idea of turning destination knowledge into exceptional travel experiences, this could be a brilliant start for a progressive path in the travel industry. At Saga, we work in a hybrid way, with time split between home and our Folkestone office. When you're working in the UK, you'll be spending a minimum of 3 days a week in the office and you'll also need to be comfortable travelling overseas, sometimes at short notice. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platformMain Responsibilities Our Graduate Trainee Product Managers will be exposed to working alongside an array of functions at Saga such as; commercial, Operations, marketing, finance and sales. You will also represent the brand when meeting with tourist boards and other industry partners. This is not a typical Grad Scheme, truly everyday will be different. With your language skill and passion for travel, you can instantly make an impact here. This exciting role will cover; • Learning to deliver commercially successful travel products that meet revenue and margin targets., • Taking ownership of supplier contracts, ensuring agreements are competitive and commercially sound., • Helping to shape the future of Saga Holidays' product range., • Improving Saga's relations with its suppliers and potential suppliers via effective account management., • Maintaining high levels of product quality as measured in customer satisfaction targets, including NPS., • Taking action to improve sales delivery to my areas of responsibility considering commercial data and market insights., • Managing my time and priorities to ensure deadlines and business objectives are consistently met., • Seeking out potential new suppliers and assist in managing commercial relationships with existing ones., • Working under the guidance of the Director of Product and Senior Product Managers to develop new and innovative tour concepts and itineraries., • Researching new destinations and seek out new potential suppliers, gradually becoming an expert in your area of responsibility through frequent resort visits., • Conducting online and face to face meetings with our overseas hotel, coach and excursion providers, negotiating contracts in line with commercial targets., • Working closely with colleagues in the Product and Commercial teams to ensure that product is contracted at the target rates within agreed deadlines for marketing campaigns., • Working in conjunction with Marketing to ensure accurate product presentation., • Developing a deep understanding of the Saga brand and how to convey the benefits of collaboration to potential partners., • Meeting with Tourist boards in core product areas and work alongside them to develop our business., • Delivering product briefs to Sales, Marketing and Studio., • Providing day to day support to the Director of Product., • Attending trade fairs, travel conferences and destination workshops, developing a wide network of contacts. The Ideal Candidate You will be a confident communicator in Croatian, both verbal and written. Aswell as being able to demonstrate the following skills and attributes; • Independent, able to represent the business when travelling solo on business., • Be a confident communicator with the ability to build and develop relationships with our suppliers and new prospects., • Can demonstrate a real passion for travel products and Spanish speaking destinations., • Able to bring new ideas to the team for our destinations., • Can demonstrate a considered approach with a high-level detail and numeracy skills., • Has excellent written communication and presentation abilities., • Be a proficient user across Microsoft Office (Excel, PowerPoint, Word)., • Have the flexibility to travel frequently overseas, sometimes this could be at short notice and could be 3 or 4 nights away from home in our peak buying periods. Desirable; • Educational qualifications in art, literature, history and culture., • Destination knowledge arising from past travel experiences across the region of Croatia., • Ability to manage multiple projects and priorities simultaneously., • Experience & qualifications relating to the tourism sector. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 JBRP1_UKTJ

Graduate Trainee Product Manager Croatian £30,000£35,000per annum dependent on experience Permanent Folkestone Hybrid + Overseas Travel Required Saga Travel is growing, and were looking for a language graduate who can speak fluent Croatian to help us shape exciting, memorable holidays for our guests. This is a fantastic opportunity for recent language grads or even candidates with fluent skills looking to start a career in travel. You will be passionate about all things travel, understand Croatian-speaking destinations and want to build a career in travel product development / buying teams. Youll use your knowledge of the language, culture, history, and customer appeal of your region to help create standout tours, hotel stays and holiday experiences that offer something genuinely different to the UK travel market. Working as part of our expanding Product team, youll regularly travel overseas to research destinations, meet suppliers, develop new ideas and bring unique holiday propositions to life. Youll be involved in sourcing quality hotels, building touring itineraries, negotiating commercial terms and ensuring every product delivers great value, excellent service and the trusted Saga experience our customers expect. You dont need to know everything from day one. With the support of our experienced Director of Product and a passionate team around you, youll develop your skills in supplier management, contract negotiation, product design and commercial decision-making within the travel industry. If you are fluent in Croatian, commercially curious, creative and excited by the idea of turning destination knowledge into exceptional travel experiences, this could be a brilliant start for a progressive path in the travel industry. At Saga, we work in a hybrid way, with time split between home and our Folkestone office. When youre working in the UK, youll be spending a minimum of 3 days a week in the office and youll also need to be comfortable travelling overseas, sometimes at short notice. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platformMain Responsibilities Our Graduate Trainee Product Managers will be exposed to working alongside an array of functions at Saga such as; commercial, Operations, marketing, finance and sales. You will also represent the brand when meeting with tourist boards and other industry partners. This is not a typical Grad Scheme, truly everyday will be different. With your language skill and passion for travel, you can instantly make an impact here. This exciting role will cover; Learning to deliver commercially successful travel products that meet revenue and margin targets. Taking ownership of supplier contracts, ensuring agreements are competitive and commercially sound. Helping to shape the future of Saga Holidays product range. Improving Sagas relations with its suppliers and potential suppliers via effective account management. Maintaining high levels of product quality as measured in customer satisfaction targets, including NPS. Taking action to improve sales delivery to my areas of responsibility considering commercial data and market insights. Managing my time and priorities to ensure deadlines and business objectives are consistently met. Seeking out potential new suppliers and assist in managing commercial relationships with existing ones. Working under the guidance of the Director of Product and Senior Product Managers to develop new and innovative tour concepts and itineraries. Researching new destinations and seek out new potential suppliers, gradually becoming an expert in your area of responsibility through frequent resort visits. Conducting online and face to face meetings with our overseas hotel, coach and excursion providers, negotiating contracts in line with commercial targets. Working closely with colleagues in the Product and Commercial teams to ensure that product is contracted at the target rates within agreed deadlines for marketing campaigns. Working in conjunction with Marketing to ensure accurate product presentation. Developing a deep understanding of the Saga brand and how to convey the benefits of collaboration to potential partners. Meeting with Tourist boards in core product areas and work alongside them to develop our business. Delivering product briefs to Sales, Marketing and Studio. Providing day to day support to the Director of Product. Attending trade fairs, travel conferences and destination workshops, developing a wide network of contacts. The Ideal Candidate You will be a confident communicator in Croatian, both verbal and written. Aswell as being able to demonstrate the following skills and attributes; Independent, able to represent the business when travelling solo on business. Be a confident communicator with the ability to build and develop relationships with our suppliers and new prospects. Can demonstrate a real passion for travel products and Spanish speaking destinations. Able to bring new ideas to the team for our destinations. Can demonstrate a considered approach with a high-level detail and numeracy skills. Has excellent written communication and presentation abilities. Be a proficient user across Microsoft Office (Excel, PowerPoint, Word). Have the flexibility to travel frequently overseas, sometimes this could be at short notice and could be 3 or 4 nights away from home in our peak buying periods. Desirable; Educational qualifications in art, literature, history and culture. Destination knowledge arising from past travel experiences across the region of Croatia. Ability to manage multiple projects and priorities simultaneously. Experience & qualifications relating to the tourism sector. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 JBRP1_UKTJ

£26,227.50 per annum Permanent 37.5 hours a week Monday to Friday (Some Saturdays required) Folkestone, Hybrid at least 3 days a week in our Enbrook Office Are you someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service? Do you have a natural ability to put people at ease, especially during conversations that can sometimes feel sensitive or overwhelming? We're looking for someone who is empathetic, patient and enjoys building rapport with our guests. You'll be confident asking the right questions, listening carefully and ensuring every guest feels supported throughout their journey. Alongside this, you'll have excellent attention to detail, a positive outlook and the ability to remain calm and organised in a busy environment. As we're fully regulated by the FCA, this role follows structured processes and guidelines, so you'll be comfortable working within a regulated environment while still delivering a warm, personal service. No two conversations are the same, so if you enjoy speaking with people, solving problems and making a genuine difference to someone's experience, you'll fit right in. This role requires you to be working from our Folkestone office a minimum of 3 times a week. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As part of our wider Travel team, you'll play an important role in every guest's experience. Once they've booked their holiday, you'll be their friendly point of contact to make sure we fully understand their medical needs and that they have the right level of travel insurance in place before they travel. • Guiding guests through our medical screening process with empathy, professionalism and care. • Liaising with our underwriters when referrals are required. • Maintaining accurate and detailed customer records. • Managing inbound and outbound telephone calls with both guests and colleagues. • Working from department booking queues, ensuring actions are completed within 24 hours. • Responding to email enquiries within 24 hours. • Maintaining excellent service standards and escalating any issues where appropriate. • Supporting colleagues by sharing knowledge, experience and best practice. • Attending regular Saga product briefings to continually build your knowledge. • Taking ownership of guest queries, concerns and complaints, seeing them through to resolution. • Identifying opportunities to improve our processes and enhance the guest experience. • Working collaboratively with the wider Customer Service team and supporting other departments when needed. The Ideal Candidate Our best Travel Insurance Advisors are naturally caring people who enjoy helping others. They communicate with confidence, build trust quickly and always put the guest at the heart of every conversation. Knowledge of the cruise industry and/or experience working within FCA guidelines would be an advantage, but just as important is your attitude and willingness to learn. We're also looking for someone who: • Remains calm and organised when working to deadlines. • Enjoys solving problems and finding the best outcome for our guests. • Has excellent communication skills, including listening, questioning and building rapport. • Is passionate about delivering outstanding customer service. • Has great attention to detail and is confident using IT systems. • Is flexible and happy to support the wider team's operational needs when required. Our call centre is open between 9am and 6pm Monday to Friday, and you'll work 37.5 hours within these hours. Some occasional Saturdays will be required to support business needs. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

SEN TEACHING ASSISTANT Location: Folkestone, Kent Primary Schools & SEN Schools KS1 & KS2 | Full-Time We are looking for a passionate, caring and experienced SEN Teaching Assistant to join a school setting in Folkestone, Kent . This is a fantastic opportunity for someone who is committed to supporting children with Special Educational Needs and helping them reach their full potential. The successful candidate will have the opportunity to work within either mainstream primary schools or specialist SEN schools , supporting pupils across KS1 and KS2 . The ideal candidate will have: Previous experience working with children with SEN/SEND A relevant SEN qualification or strong practical experience supporting children with additional needs Experience working within KS1 and/or KS2 The ability to provide effective classroom and individual support A patient, nurturing and understanding approach Strong communication and teamwork skills A genuine passion for supporting children's learning, development and wellbeing DBS Requirement: A fully enhanced DBS is required for this role. If you do not currently hold one, you must be willing to apply for a new enhanced DBS . Role Details Position: SEN Teaching Assistant Location: Folkestone, Kent Hours: Full-time Settings: Primary Schools & SEN Schools Key Stages: KS1 & KS2 Experience: SEN experience or relevant qualifications preferred DBS: Fully Enhanced DBS required, or willingness to apply If you're an experienced and dedicated SEN Teaching Assistant looking for a full-time opportunity in Folkestone , we'd love to hear from you! PLEASE SEND UPDATED CVS TO YASMINE PITMAN AT ACADEMICS ROCHESTER Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy. TPBN1_UKTJ

Digital Marketing Executive Salary: £27,000 to £31,000 depending on experience Permanent Hybrid Folkestone OR London offices If you're passionate about digital marketing, enjoy creating great customer experiences and love seeing the impact your work can have, this could be a great opportunity for you. Saga Financial Services is looking for a Digital Marketing Executive to join our Marketing Team. Reporting to the SEO and Content Lead, you'll work with a wide range of stakeholders, both internally and externally, supporting a variety of digital marketing activity as we continue to enhance our existing products and launch new propositions. This is a varied role where no two days are likely to be the same. You'll be involved in everything from creating, editing, formatting and publishing content on our website, through to analysing performance and helping us identify opportunities to improve and optimise the customer experience. You'll need to be someone who takes pride in getting the detail right, understands good website best practice and enjoys taking ownership of your work. You'll be comfortable managing multiple projects and priorities, taking initiative and keeping things moving, even when things get busy. We work in a hybrid way at Saga, both at home and in the office. Our site locations for this role are Enbrook and Havas, giving you the opportunity to work collaboratively with colleagues while also enjoying the flexibility of hybrid working. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Maintain and update the Financial Services website using our CMS (Content Management System Sitecore). Support the creation and publication of content across our Financial Services products, including articles, campaign pages and product pages. Work closely with key stakeholders to make sure content is accurate, engaging and meets the relevant requirements. Manage regular reviews of existing content, ensuring it remains up to date and compliant with regulatory requirements. Use digital tools, including Adobe Analytics, to understand website performance and identify opportunities for improvement. Help implement website improvements through our shared CRO plan. Work alongside the SEO and Content Lead, using tools such as Siteimprove, to support effective content creation and management. Work with supporting agencies to deliver content activity within a regulated environment. Build strong working relationships with internal teams including Creative Services, Product, Compliance and the wider Digital Team. Work closely with digital designers and developers to help create and manage website development. Balance multiple projects and priorities, taking ownership and driving activity forward to keep momentum. The Ideal Candidate We're looking for someone who is organised, curious and enjoys getting stuck into digital marketing. You'll have a good eye for detail and take pride in producing high-quality work, while also being comfortable working at pace and managing a number of different priorities. You'll be a confident communicator who can build strong relationships with people across different teams and organisations. Just as importantly, you'll be someone who is happy to take the initiative, look for solutions and find ways to keep things moving. Confident creating, editing, formatting and publishing content within a website CMS. Good understanding of content governance, including content standards, approval processes, brand guidelines and regulatory requirements. Experience working with Sitecore or a similar CMS. Good working knowledge of SEO and accessibility best practice. Excellent attention to detail and a well-organised approach to your work. Ability to flex and adapt quickly to changing priorities and requirements. High levels of drive, enthusiasm and energy. A creative and innovative approach, with the confidence to bring new ideas to the table. Experience of managing multiple tasks and priorities, with the ability to stay organised and focused. A solution-oriented approach to challenges, with the ability to take ownership and drive work forward. Excellent communication skills, with the ability to build credibility and positive working relationships. Ability to work collaboratively across different functions, both internally and externally. A genuine team-player who enjoys working with others to achieve a shared goal. Ability to work under pressure and deliver to deadlines. Desirable / helpful experience: Experience using Adobe Analytics or similar digital analytics tools. Experience using Siteimprove or similar content governance tools. Experience working within a regulated environment. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

SEN TEACHING ASSISTANT Location: Folkestone, Kent Primary Schools & SEN Schools KS1 & KS2 | Full-Time We are looking for a passionate, caring and experienced SEN Teaching Assistant to join a school setting in Folkestone, Kent. This is a fantastic opportunity for someone who is committed to supporting children with Special Educational Needs and helping them reach their full potential. The successful candidate will have the opportunity to work within either mainstream primary schools or specialist SEN schools, supporting pupils across KS1 and KS2. The ideal candidate will have: Previous experience working with children with SEN/SEND A relevant SEN qualification or strong practical experience supporting children with additional needs Experience working within KS1 and/or KS2 The ability to provide effective classroom and individual support A patient, nurturing and understanding approach Strong communication and teamwork skills A genuine passion for supporting children's learning, development and wellbeing DBS Requirement: A fully enhanced DBS is required for this role. If you do not currently hold one, you must be willing to apply for a new enhanced DBS. Role Details Position: SEN Teaching Assistant Location: Folkestone, Kent Hours: Full-time Settings: Primary Schools & SEN Schools Key Stages: KS1 & KS2 Experience: SEN experience or relevant qualifications preferred DBS: Fully Enhanced DBS required, or willingness to apply If you're an experienced and dedicated SEN Teaching Assistant looking for a full-time opportunity in Folkestone, we'd love to hear from you! PLEASE SEND UPDATED CVS TO YASMINE PITMAN AT ACADEMICS ROCHESTER Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy

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Fully funded Enhanced DBS and guaranteed hours available after successful probation.Shifts: 12 h days and nights 8 AM - 8 PM and 8 PM - 8 AM Tuesday to Friday.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work.

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Linux Project Manager Inside IR35 Contract South Yorkshire based Hybrid Working Were seeking an experienced Project Manager to lead the delivery and operational launch of a new enterprise Linux hosting service built on IBM LinuxONE.This is not a traditional PM role focused purely on server deploymen

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