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  • Secure Base Homes Ltd
    Residential Support Worker
    Residential Support Worker
    23 hours ago
    £24420–£38105 yearly
    Full-time
    Dagenham

    Role Overview: We’re seeking experienced Residential Support Workers to join our full-time team. You’ll provide high-quality care, support daily activities, and help young people thrive. This role involves 40 hours per week on a rota basis (including evenings, weekends, and sleep-ins), with a focus on safeguarding and personalised care plans. Key Responsibilities: Provide emotional and practical support to children, building trusting relationships and promoting positive behaviour. Assist with daily routines, including meals, education, activities, and preparing for independence. Contribute to care planning, risk assessments, and team meetings to ensure individualised support. Safeguard residents, following child protection policies and working with external professionals (e.g., social workers). Maintain accurate records and participate in handovers for seamless care. Encourage hobbies, outings, and skill-building to foster growth and well-being. Requirements: Level 3 Diploma in Residential Childcare (or equivalent qualification) essential. At least 1 year of experience in children’s residential care or similar support roles. Availability for full-time work (40 hours/week, shift-based). Strong communication, empathy, and problem-solving skills. Enhanced DBS check (we’ll facilitate if needed). Age 21+ and right to work in the UK. Desirable: Driving license and knowledge of Ofsted standards. What We Offer: Competitive salary and overtime opportunities. Comprehensive training and career progression (e.g., to senior roles). Pension scheme, paid holidays, and employee assistance program. Supportive team environment with regular supervision. Meaningful work in a rewarding sector helps shape brighter futures. If you’re passionate about children’s care and meet our requirements, apply now. We value diversity and encourage applications from all backgrounds.

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  • Top Advice Limited
    Customer Service Manager
    Customer Service Manager
    27 days ago
    £14–£20 hourly
    Full-time
    Gants Hill, Ilford

    Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

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  • Osteria Due Amici
    Senior Sous Chef
    Senior Sous Chef
    1 month ago
    £40000–£50000 yearly
    Full-time
    Upminster

    Now Hiring: Senior Sous Chef (2 Positions Available) Location: ODA UPMINSTER Type: Full-Time Salary: £40,000 – £50,000 (DOE) | Paid Fortnightly Hours: 50 hours per week Are you a seasoned culinary professional ready to step into a senior leadership role? We are currently seeking two experienced Senior Sous Chefs to join our dynamic kitchen team at ODA upminster, a modern and ambitious restaurant known for high standards, seasonal menus, and a passion for quality. What We're Looking For: • Proven track record in high-end or high-volume dining, • Strong leadership, organisation, and training skills, • In-depth understanding of kitchen operations, food safety, and cost control, • Passion for food innovation and maintaining consistency in service What We Offer: • Competitive salary (£40,000 – £50,000 depending on experience), • Paid fortnightly, • Full-time permanent contract, • Supportive and forward-thinking kitchen culture, • Opportunity to influence menu development and team growth Responsibilities: • Support the Head Chef in daily kitchen operations, • Lead and train junior chefs, • Maintain high standards of hygiene and quality control, • Help manage stock levels, orders, and kitchen efficiency, • Assist in menu planning and new dish creating

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