Business Support Manager
il y a 27 jours
£38000–£40000 par an
Temps plein
Old Ford, London
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team.
Key Responsibilities:
o Manage daily office operations to ensure smooth workflow.
o Maintain accurate records, client databases, and documentation.
o Oversee stock levels and liaise with suppliers for timely replenishment.
o Handle client inquiries, complaints, and feedback promptly.
o Ensure a high standard of customer service is delivered across all channels.
o Monitor online reviews and client satisfaction metrics.
o Assist with invoice processing and expense reports.
o Prepare weekly and monthly reports on business performance for senior management.
o Support budgeting and financial tracking.
o Coordinate promotional campaigns and social media scheduling with marketing.
o Track effectiveness of marketing efforts and provide feedback.
o Liaise with external partners or influencers where needed.
o Ensure compliance with health and safety and data protection regulations.
o Maintain internal policies and update them as needed.
o Support internal audits and quality control processes. What We Offer:
A positive, growth-oriented work environment.
Opportunities for professional development.
Flexible working arrangements.
Discounts on Feel Revive products and services.