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About The Role: This is an exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth. This is a key role that leads the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages. Main Purpose of the Job: To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners. Person Specification Essential: · Proven experience as an educator (minimum of 2 years) · Experience of working with the 8-18+ year age groups. · Understanding of diversity and the varied needs of children/young people and families. · Experience in planning, delivering and evaluating educational programmes for children and/or young people. · Experience of leading workshops or informal education sessions in outdoor, farm, or community settings. · Experience of managing or supervising staff, freelance workers or volunteers. · Experience of developing partnerships with schools and community organisations. · Experience with programme evaluation and using data to demonstrate impact. · Experience of managing bookings, administration and logistics for public programmes. · The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities. · Interpersonal skills and an ability to relate to people of all ages. · Knowledge of safeguarding, child protection, and health and safety procedures. · Excellent organisational and time management skills. · The ability to work on own initiative, using judgement and common sense. · Computer literate – with the ability to use basic software such as Word, Excel, Email etc. Desirable: · Teaching Qualification · Forest School Leader Certification · First Aid certification · An enthusiasm for environmental conservation and sustainable development. · Full Drivers Licence

Job Summary: The Business Support Manager will be responsible for overseeing and coordinating the administrative, operational, and strategic support services within the organisation. This role ensures that business functions run efficiently and effectively, providing support to senior leadership and operational teams to drive productivity, compliance, and continuous improvement. Key Responsibilities: Lead and manage the day-to-day operations of the business support team, including administration, facilities, HR support, finance liaison, and IT coordination. Act as a key point of contact between senior management and internal departments. Develop and implement administrative systems, procedures, and policies to support business efficiency. Ensure compliance with internal policies, external regulations, and contractual obligations. Coordinate internal resources and assist with project planning and delivery. Monitor and manage office budgets, procurement of office supplies, and vendor relationships. Support recruitment and onboarding processes in collaboration with HR. Oversee record-keeping, data protection compliance (GDPR), and document control. Prepare reports, presentations, and data analysis for senior management. Identify opportunities for business process improvement and cost optimisation. Ensure health and safety regulations and standards are adhered to across the business. Support internal communications and assist in staff engagement and development initiatives.

Test Analyst We are looking for 2 Test Analyst(s) to join our team ASAP. As a Test Analyst you will be responsible for the Test Execution for multiple Projects/Maintenance Cycles from Development through to Go-Live. You will work with all departments to ensure quality deliverables, building strong relationships between the business and IT delivering software through Agile methodology. From time to time you will be required to perform software tests, following best practice to ensure quality and correct documentation of test procedures in all areas of software testing. You will be responsible for the development and implementation of documented test cases. Executing tests, preparing test reports, and working closely with relevant departments and stakeholders to report defects when required. Expected experience & skills Minimum 3 years proven track record in software test lead roles doing hands-on testing Must have experience in Agile/Scrum models Strong Testing experience with API, Cross Platform Testing, Cross Browser Testing, Web, Mobile and Tablet Strong Testing Experience in Non-Functional testing Experience of working with Test Management tools like JIRA, TFS, ALM Familiar with HTML, SQL & Java Good Experience of working with SQL knowledge in Postman & SOAP UI for API Testing Must be able to work closely with the BA & development teams Self-motivated and highly professional with ability to lead and take ownership and responsibility A strong team member and player Strong attention to detail Beneficial skills/experience Automation skills experience creating and maintaining automation frameworks and scripts in line with coding standards will be an added advantage Benefits Professional development including learning and development, individual development plans, formal mentorship programs. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. We take our obligations to protect your personal data very seriously.

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies. Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values. As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value. About the Role Create new innovative supporter journeys to increase engagement, loyalty and improve income generation. Deliver improved supporter journeys and care strategies using insights, evidence and feedback. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department. About You To be successful in this role, you will need: Significant supporter/customer care skills obtained from the commercial or charity sectors. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement. Experience of working with Customer Relationship Management (CRM) software. Experience of developing innovative and creative engagement programs for supporters/donors. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good organisation, coordination and project management skills. Why you should Apply Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact! Benefits you will enjoy working for us: 25 days annual leave + 4 Privilege days Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme

Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.