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About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

🚀 Territory Account Manager – Step Up Your Sales Career with Adobe! Location: Bournemouth, UK (Hybrid 3 days a week in the office) Salary: OTE: £38,000 to £43,000 Languages: German Relocation package: £2000 Visa support: we cans aupport with Skilled Worker Visa those who currently hold UK Grad Visa At ___, we’re the sales growth engine behind the world’s biggest tech brands – from Adobe and SAP to Dell and HP. We exist to help global technology leaders scale smarter, sell faster, and expand their market share across the world. Now, we’re looking for a driven German-speaking Inside Channel Account Manager to join our Adobe team – one of the most iconic brands in the tech industry. 🌟 What’s In It For You? • 💰 OTE Year 1: £38,000 to £43,000 (base salary + uncapped commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Adobe after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! ___, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. 💼 What’s the Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. It’s the perfect next step for BDRs, SDRs, or inside sales reps who want to level up. You don’t need channel experience – we’ll train you to become a trusted advisor to Adobe’s partners. And here’s the real game-changer and multiple doors open: not only you can progress to senior or management roles within EIMS but also our tech clients regularly hire our top reps into their own teams. That means your future earning potential, career growth, and international opportunities could accelerate faster than in almost any other sales role on the market. Your Day-to-Day: • Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate., • Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express, Acrobat Studio, and AI Assist to expand adoption and deliver more value., • Partner closely with the Channel Account Manager (CAM) and reseller network to coordinate renewal strategies, optimize customer engagement, and ensure alignment on sales objectives., • Keep forecasts and pipelines up to date in SalesForce, and add detailed insights in Adobe’s internal tracking tool to provide clear visibility on renewals, upsells, and key account activity. Who are you? • Speak German as your FIRST language and has work experience in France/Belgium, • Previous B2C or B2B sales prospecting experience (1 year), • Ambition, proactivity, and the drive to build a high-earning career, • Excellent communication & relationship-building skills, • Understanding of Marketing and Sales activities 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step with Adobe & EIMS!

🎓 Kickstart Your International Career in Tech Sales – Join No 1 global consultancy & EIMS! 📍 Location: Bournemouth, UK (Hybrid: 3 office days + 2 WFH) 💰 OTE Year 1: Up to £35,000 (base + bonus + commissions) Languages: German ___ Global ltd is a Tech B2B agency with UK HQs and offices in Spain, USA, New Zealand, the Philippines, and South Africa. We’re known as the Tech Sales “ROI” experts, and our end-to-end sales and marketing solutions help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses faster and more efficiently. We team up with the world's top consultancy to connect with their key enterprise clients, bringing them a game-changing end-end B2B video platform for major SPORT media players (like BBC, Sky, NFL, Eurosport), with strong support for hyper-personalized user experiences, AI-driven ads, and flexible monetization. We're hiring 2 German Hunters, who love a challenge, and are pumped to tackle big accounts—in return for top-tier tech sales training, skills and experience that'll supercharge your career in SaaS sales. What you will be doing: • B2B outbound outreach targeting ideal enterprise account on behalf of our top global consultancy partner to book qualified discovery meetings, • Build rapport & nurture relationships with C-level prospects in DACH region, • Act as a main point of contact for your clients and provide exceptional customer service., • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution, • Ensure warm handover of qualified opportunities for high-value deal ($3-5M) to Account Manager to negotiate further 🌟 What’s In It For You? • 💰 OTE Year 1: £35,000 (base salary + bonus + commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Microsoft, Adobe, Sage etc. after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! ___, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. Who are you: • Speak German as your FIRST language, • Have a real desire to build a career in technology sales, • Previous B2B/B2C sales experience or strong commercial mindset, • Self-motivated, proactive, flexible, and curious, • Display a learning & growth mindset 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step in Tech Sales with EIMS!

A market-leading public safety client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number of their UK-based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Site acceptance testing Your Experience • First and/or second line support in an enterprise / Cloud based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment, • Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis Dunn@ ARM on 02392 228237 or

Big Picture has provided technical sales and training teams to the IT and electronics industry worldwide since 1996. Clients have included Dell, Intel, Microsoft, Canon, Amazon, and Lenovo, working across all segments and verticals. Big Picture's award-winning teams work with direct sales, channel partners, and customers to drive adoption of new technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales and Business Development Managers throughout the UK. Successful candidates will have experience within the compute sales channel, compute direct sales and have successfully managed teams. Responsibilities • Understand the clients' objectives on sales and training outcomes for the team to deliver to direct sales, channel partners and customers., • Strategise methodologies and processes to deliver on these outcomes. This will involve planning both team activities and measurement criteria to ensure the team overachieves on expectations., • Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/ service gaps., • Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients., • Identify any instances of underperformance or knowledge/ skills gaps and build a program to support the teams in removing any barriers to success., • Improve the ongoing service delivery by collating feedback from all internal and external stakeholders and recommending changes to align with more successful outcomes., • Support the extended team by delivering product presentations and keynotes during roadshows. Skills • Proven track record of driving teams to achieve sales targets and operational excellence, • 5+ years in-depth knowledge of the IT sales market, both in direct and indirect channels, • Excellent reporting and analysis acumen, • Pro-active management experience - leading from the front, • Innovative team building and motivational skills, • Creativity in overcoming obstacles and driving change

EUC Engineer Central London | Hybrid £65,000 - £80,000 per annum Is this the EUC Engineer role for you? Crone Corkill are partnered with a Central London based firm as they look to hire an EUC Engineer permanently – Becoming the first hire in a standalone role (for now at least). Working as part of a fairly large IT team, you’ll be instrumental in building out the function from scratch. Working closely across different IT and non-tech teams, end user computing will ultimately be your core focus, with responsibilities including the deployment of desktops, laptops and mobile devices via Autopilot, handling endpoint and mobile device management via Intune, writing PowerShell scripts, dealing with 3rd line escalations, updating AVD Windows images and more. Please note that experience working in a similar capacity within the Legal industry is very highly advantageous. What will you do as an EUC Engineer? • Lead the new End User Compute function, initially on a standalone basis, with a view to expand the team as time goes on, • Provide strategic oversight as you build the EUC function, ensuring alignment to their ongoing growth strategy, • Use Autopilot for the designing, building and deployment of devices, such as laptops, mobile devices, desktops, etc, • Optimise Microsoft endpoint & mobile management solutions, such as Intune and SCCM, • Advocate for automation, develop PowerShell scripts to automate processes, deployments and other IT related tasks, • Maintain Azure Virtual Desktop Windows build images, • Manage/support M365 applications and services, • Provide 3rd line escalation support for 1st/2nd Line Analysts, • Collaborate with the wider IT team, including the Applications function, using tools such as iManage and Aderant What skills do you need as an EUC Engineer? • Experience providing high levels of EUC knowledge in the Legal space, • Autopilot, • Intune & SCCM, • PowerShell, • Active Directory, Entra ID, Group Policy, • Azure Virtual Desktop (AVD), • iOS support, • M365, Azure and Windows 11, • Dell & Lenovo laptop support (desirable), • iManage (desirable)

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a Field Service Engineer to join our team. This position will cover our field service and on-site clients in London! What we can give you: • 37.5 hours, Monday to Friday between the hours of 9am and 17:30pm, • Salary up to £28,900, • Additional incentive scheme for every call closed over weekly cap of 35 calls per week, • 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays., • Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available., • Travel allowance, • Flexible benefits package that aims to offer something for everyone., • GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!, • To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects., • Company Pension Scheme, plus life assurance, and private medical cover after 12 months, • Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme. What to expect: • You will provide maintenance and support for field-based clients, and on-site support for clients IT hardware services., • You will be responsible for all tasks to completed in line with company technical and quality standards and procedures., • Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided., • Attendance to all incidents/requests as directed by the Customer Incident Centre is required as per your engineering work instruction guidelines., • Ability to be customer focused, and courteous in a professional and sensible manner., • Ensure assigned incidents are monitored, updated, and progressed in a timely manner., • You will be expected to train, coach, and support our Junior Field Service Engineers, using your areas of technical expertise and experience., • Coordination between clients and vendors is crucial, and you must ensure resolutions to problems are managed within timescales and appropriately., • Knowledge and ability to resolve hardware issues and basic software problems. What we expect from you: • Will undergo a Baseline Personnel Security Standard check., • Strong understanding of IT systems and environments, • Strong customer service skills, with an analytical and problem-solving mindset, • Qualifications in the following would be beneficial to your application:, • Dell/Other vendor certification to enterprise level or above, • Previous experience in a data centre and/or smart space technology is advantageous., • MSCE certification, • Manufacturer Enterprise server certification, • SAN Server, • CompTIA A+, • Network+/CCNA If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally. What to do next: If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics! As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage. If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 815 1055 or alternatively, email into We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

A leading IT solutions provider in London is seeking a Head of Dell to drive sales for Dell products and solutions.The ideal candidate will possess extensive experience in sales and account management within the IT industry.You will lead strategic sales initiatives, manage relationships with Dell, a

A technology services provider in the United Kingdom seeks an experienced Data Centre Support Engineer. The role involves providing hardware support and managing data centre cabling activities across a multi-vendor environment, focusing on HPE and Dell servers.

A leading technology firm is seeking a Field Service Engineer to provide onsite support and technical troubleshooting.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discriminat

SALES MANAGER – IT SOLUTIONS / CYBER SECURITY New Malden, Greater London £65,000 – £75,000 Basic + £40,000 OTE (Year 1) An outstanding opportunity has arisen for an experienced Sales Manager to join a fast-growing, multi-award-winning Managed Service Provider at the forefront of cyber security, data resilience, cloud storage, and managed IT services. Established in 1986, this business has built a strong reputation for delivering enterprise-grade cyber security and data protection solutions to organisations with 400+ IT users across the UK. Their consultative approach focuses on strengthening security posture, avoiding vendor lock-in, and delivering predictable, high-value cloud and backup solutions. Their flagship Cloudlake® platform provides secure, immutable backup and storage solutions designed to protect businesses from ransomware and critical data loss. Working with leading global technology partners including Veeam, Wasabi, Microsoft, Cisco, Dell, and Palo Alto Networks, they provide cutting-edge services across: Cyber Security Maturity Assessments Virtual CISO Services Penetration Testing 24/7 MDR (Managed Detection & Response) Microsoft 365 Backup Immutable Cloud Storage Managed Backup Solutions Hybrid Cloud Infrastructure Data Centre & Cloud ServicesThis role is ideal for a commercially driven sales leader with strong MSP experience, a passion for developing high-performing teams, and a proven ability to drive both new business acquisition and account growth within a consultative sales environment. What We’re Looking For Minimum 5 years’ experience within IT / MSP sales Strong background in cyber security, cloud, infrastructure, or data protection sales Proven track record of revenue growth and delivering measurable sales success Experience managing and developing high-performing sales teams Strong commercial awareness and consultative selling approach Willingness to travel nationally when required Full UK driving licence and access to a vehicleKey Responsibilities Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Identify whitespace opportunities and expand strategic customer relationships Manage, coach, and mentor the Account Management team Strengthen vendor and distributor partnerships Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and demand generation initiatives Collaborate with Business Development, Marketing, and Pre-Sales teams Represent the business at customer meetings, trade shows, and industry eventsWhat’s On Offer Competitive basic salary up to £75,000 £40,000 realistic OTE in Year 1 Excellent earning potential in Year 2 and beyond Private healthcare and additional health benefits 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Ongoing training and professional certifications Access to major industry networking events Genuine long-term progression path into senior leadership, with potential for Director / CRO-level advancementThis is a fantastic opportunity to join one of the UK’s most respected MSPs, helping shape the next phase of growth within a business known for innovation, customer retention, and exceptional service delivery. If you’d like to find out more, please apply today or contact Kylie for a confidential discussion: (phone number removed) (url removed)

IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer ________________________________________ Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. ________________________________________ Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. ________________________________________ Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). ________________________________________ Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. ________________________________________ What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testingYour Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise / Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration)Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Senior Account Executive - UK South West (Remote) Are you the kind of sales professional who thrives on building new business? Do you excel in fast-paced environments where results are rewarded and success is genuinely uncapped? We're partnered with a high-growth challenger vendor in the backup & storage space, seeking a Territory Manager to take full ownership of the UK South West region. This is a chance to make a meaningful impact in a vendor that's consistently outpacing the traditional players. What's on Offer Package: £180,000 - £200,000 + per annum (50/50 split) Commission: Uncapped and Accelerators in place for anything over 100% of quarterly target Quarter Bonuses: Additional 10k USD bonuses for hitting 100% of quarterly targets Cash Car Allowance: £780 per month (£9,360 per annum) Annual Leave: 25 days + bank holidays Private Medical: Health & Dental (75% reimbursement of your selected policy) + Life Insurance Pension: Company contribution up to 4% Company Stock: Eligibility for stock grant (details confirmed in contract) What You'll Be Doing Driving end-user sales with full ownership of bookings, forecasting, and target achievement. Recruiting, enabling, and scaling new reseller and distribution partners - building fresh channel relationships, not relying on legacy networks. Managing channel, distribution, and alliance activities to create sustained pipeline momentum. Engaging enterprise customers across sectors such as Finance, Government, Energy, and more. Owning the full sales cycle: prospecting, solution positioning, closing, and long-term partner development. What We're Looking For Hard-working, intelligent, and driven - competitive, persistent, and motivated to win. Proven track record selling backup, storage, or data-protection solutions (e.g., Commvault, NetApp, Pure Storage, Veritas, Cohesity, Rubrik, Dell/EMC etc...). Strong experience building and enabling channel partners - signing, developing, and growing relationships for a focused, single-product vendor. Entrepreneurial mindset - able to create opportunities, not wait for them. A well-established network across UK distributors, VARs, and enterprise customers. Why Join? Uncapped earnings with clear pathways to exceed targets and accelerate commission. Ownership of a prime territory for a vendor gaining serious traction in a competitive market. A role with real influence, shaping channel strategy, building pipeline, and delivering visible commercial impact. A high-performance, supportive culture that rewards resilience, creativity, and genuine sales excellence. If you're motivated by growth, autonomy, and the opportunity to build something significant - Sounds good, right? APPLY NOW

SALES MANAGER London £65,000 – £75,000 basic + £40,000 OTE (Year 1) An exciting opportunity has arisen for an experienced Sales Manager to join a well-established, multi-award-winning Managed Service Provider specialising in cybersecurity, data resilience, cloud solutions, and IT services. With over 30 years of success supporting mid-market and enterprise organisations across the UK, this business is entering its next phase of growth and is looking for a commercially driven leader to help shape that journey. This role is ideal for a motivated sales professional with strong MSP experience, a passion for building high-performing teams, and the ability to drive both new business and account growth across a consultative sales environment. The business works with leading technology partners including Microsoft, Cisco, Dell, Veeam, Palo Alto Networks, and Wasabi, delivering cutting-edge solutions across cyber security, cloud infrastructure, and data protection. What We’re Looking For: Minimum 5 years’ experience within IT / MSP sales Strong background in cybersecurity, cloud, infrastructure, or data protection sales Proven success managing revenue growth and delivering measurable sales outcomes Experience leading and developing high-performing sales teams Willingness to travel nationally as required Full UK driving licence and access to a vehicleKey Responsibilities: Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Develop and strengthen key vendor and distributor relationships Manage, coach, and mentor the Account Management team Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and collaborate on demand generation initiatives Represent the business at customer meetings, industry events, and trade showsWhat’s On Offer: Private healthcare and additional health benefits Competitive base salary up to £75,000 Realistic OTE of £115,000 in Year 1 and £135,000 in Year 2 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Clear progression path into senior leadership, with potential for CRO-level advancement Ongoing training, professional certifications, and access to industry networking eventsThis is a fantastic opportunity to join a fast-growing technology business with an excellent reputation in the UK market and genuine long-term career progression. If you’d like to find out more, please apply today or get in touch with Kylie for a confidential conversation on (phone number removed) or email (url removed)

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