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We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: • Job Overview – Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • ___ - England, • ___ - Northern Ireland Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. Minimum Skills • Process Excellence, • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation Entrepreneurship • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • Booking.com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Aureos are seeking a Senior Authorised Person (SAP) to join our team in Blantyre. The successful candidate will manage a team of Operatives (including sub or preferred contractors) by applying quality procedures, safe working practices and effective planning to ensure completion of work in a timely and cost-effective manner. Responsible for customer interface for scoping, solution development, estimating, quoting and delivery of HV projects. Key responsibilities Promotion of positive Health and Safety culture: Actively promote a positive safety culture; monitor and control functional safety performance and comply with the company operational safety rules, we must ensure all Company and customer safety rules and procedures are applied by staff and contractors; Develop SHE plans for live projects and conduct RAMS reviews and briefings; Conduct induction briefings to all operatives, sub-contractors and visitors on site safety and rules; Deliver TBTs; Collate actions following LSG meetings for required SHEQ tasks; Investigate, conduct interviews, and prepare reports following SHE incidents; Conduct site-based engagements on SHE promotion to field staff (including Depotnet inspections and engagement with the Client/Main Contractor). Compliance with British Standards and/or any project specific specification or instructions: Ensure that all works undertaken comply with the appropriate British Standards and/or any project specific specification or instructions. You will also be required to provide engagement and ensure compliance with the Aureos safe systems of work. Business Growth and Work Winning: Client Management and Interactions: act as Client liaison to gauge satisfaction levels and identify potential future works/scope on-site or other projects. Project Documentation Reviews: Review specification documents, drawings, cable schedules, GA's, datums and settings, instructions of installation works Purchase and delivery of materials and equipment: Ensure timely purchasing and delivery of materials and equipment to customer site(s); Ensure logistics management and materials handling is in line with Aureos Quality Procedures, and that wastage is kept to a minimum (includes review of deliveries and lifting plans for goods, etc. to ensure traffic management and notifications are planned). Optimal resource allocation and utilisation: Drive efficient and profitable use of the labour resources to ensure satisfactory progress is maintained; Continually review priorities and deadlines and consult with the Line Manager when applicable, to formulate action plans; deliver cost effective solutions and client satisfaction. Mobilisation, site set-up and execution of on-site installation works: Brief the team and sub-contractors on programme requirements and key dates for target plans; Conduct pre-construction set-up of site(s) inclusive of fencing, welfare, signage, waste management, demarcation, etc.; Carry out on-site installation works applicable to the skills of the individuals; During project construction, ensure all switching schedules and operational paperwork are prepared and in line with company safety rules and procedures; Solve problems on-site within the scope of the project to ensure compliance and programme adherence; Conduct daily site liaison/technical meetings and coordinate with client site representative(s) to update on Progress; Sign off timesheets of operational staff. Recording and communication of work variations/extras: Ensure that any work variations or extras are recorded and communicated to the Line Manager at regular intervals to ensure timely submission to the client. Aureos site/meeting representation: Act as the main Aureos site contact for the client/client’s representative; Represent Aureos at site progress reviews and other meetings for input and information, where applicable, e.g. attend site pre-project visits to carry out site surveys and investigations for engineering solutions and estimate input; attend site programme review briefings on key activity objectives. Supervision of Operatives and Contractors: Supervise all Operatives, Sub or Preferred Contractors under own control in accordance with Company Procedures and Safety Regulations. Quality Checks, Commissioning Management and Project Handovers: Ensure on-site HV works are carried out to acceptable standards by both direct and subcontract operatives; Attend site-based quality inspections of works, collect actions from defect identification; Manage commissioning plan on-site with all stakeholders and liaise on shutdowns, testing programmes etc; Represent Aureos at project handover client meetings for input and information. Site Safety Inspections: Conduct site safety inspections and record on Aureos online SHE audit system (DepotNet). Delivery of on-the-job training: Support all team members in training on HV Operations and development of future engineers; Act as a mentor to trainee SAP's for operational/commercial and SHE matters; Ensure operational authorisations are kept up to date with changes in policies; provide regular reports to the relevant Line Manager on the progress of individual trainees. Maintenance of vehicles, plant and equipment: Ensure that all vehicles, plant and equipment are used and maintained in a satisfactory manner. Invoicing and performance tracking: Ensure invoicing is completed (agree valuation of work order with client and raise invoice request on system for administrator to raise invoice); Ensure monthly financial targets are met. Document preparation support: Assist Line Manager with the preparation of specifications, estimates, designs, valuations and health and safety documentation; Ensure all job documentation is completed correctly, in accordance with Aureos Quality Procedures; Preparation of Operations and Maintenance Manuals: Assist Line Manager to prepare Operations & Maintenance manuals and as-built drawings. Management of certifications: Ensure refreshers are booked in a timely manner in order for authorisations not to lapse to the detriment of the BU. Knowledge, Skills & Experience Business Knowledge: • Considerable breadth of customer centric experience across a range of HV contracting activities, i.e. project delivery (including estimating, quoting, and project delivery)., • Experience in performing switching operations in HV substations and switchrooms., • Awareness of the Company’s activities, objectives and procedures., • Understanding of Construction Design Management (CDM) for managing sites., • Good knowledge of industry best practice and regulations (e.g. safety and electrical regulations). Essential Functional / Technical Skills: • Understanding of basic design principles., • Excellent knowledge of fault finding on HV systems., • Excellent understanding of protection principles and operation, • Site Management Safety Training Scheme (SMSTS) qualification or equivalent., • Electrotechnical Certification Scheme (ECS) - accreditation of qualifications and experience., • Senior Authorised Person who is capable of obtaining SAP status on DNO Networks., • ECS, • Able to act as control engineer, • Good communications skills (listens; welcomes feedback)., • Good time management., • Good people management skills and be able to empower, motivate staff and contractors., • Ability to work under pressure on multiple projects., • Organisational skills: planning and organising materials, labour and subcontractors autonomously for works; supporting HV Project Managers in planning and organising materials, labour and subcontractors for larger/more complex works., • Have good attention to detail., • Experience in achieving excellent business performance through site project teams., • Management skills (decision making; handling conflict; providing direction and vision)., • Structured and logical problem solving on site projects., • Flexibility in managing project challenges and team., • Confidence and skill in directing others., • Outstanding self-reliance, resourcefulness and initiative., • Customer focussed and results oriented., • Team development., • Articulate, assertive, empathetic and persuasive in all customer contacts., • Commitment to continuous improvement (self, team, business)., • Conducts business giving due consideration to the Aureos Company core values. In return you will receive • Generous Salary, • 25 days Holiday with the option to buy more, • Pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Employee benefits portal., • On-site parking, • Private medical insurance, • Referral Scheme Equal Opportunities Aureos are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

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