Assistant Manager
2 hours ago
£35000–£40000 yearly
Full-time
London
Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.