Senior Delivery Operations Manager - Randburg
3 giorni fa
Southampton
Our client, a leading national e-commerce and logistics provider, is seeking a highly experienced and results-oriented Senior Delivery Operations Manager to lead their Randburg, Gauteng operations. This strategic role demands a leader capable of optimizing delivery networks, managing large teams, and driving operational excellence to meet increasing customer demands. The ideal candidate will possess a proven track record in managing complex logistics operations, a deep understanding of delivery KPIs, and the ability to implement innovative solutions. This position requires strong leadership, analytical skills, and a commitment to continuous improvement. Join a forward-thinking company and play a key role in shaping the future of delivery services in the Gauteng region from our Randburg headquarters. • Oversee all aspects of delivery operations within the Randburg region, including fleet management, driver performance, and route optimization., • Develop and implement strategic plans to enhance delivery efficiency, reduce costs, and improve customer satisfaction., • Manage, mentor, and develop a team of operations supervisors and a large workforce of drivers and support staff., • Establish and monitor key performance indicators (KPIs) for delivery operations, ensuring targets are met or exceeded., • Ensure strict adherence to all safety regulations, company policies, and legal requirements across the fleet and operations., • Manage relationships with third-party logistics providers and vendors as necessary., • Implement and oversee the adoption of new technologies and systems to improve operational workflows., • Conduct regular performance reviews and provide constructive feedback to drive team performance., • Analyze operational data to identify trends, bottlenecks, and areas for improvement., • Collaborate with other departments, including sales, customer service, and warehouse management, to ensure seamless operations., • Master's degree in Logistics, Supply Chain Management, Operations Management, or a related field., • Minimum of 7 years of progressive experience in delivery operations management, with at least 3 years in a senior leadership role., • Demonstrated success in managing large-scale logistics operations and diverse teams., • In-depth knowledge of South African transportation laws and best practices., • Strong analytical and problem-solving skills, with the ability to interpret complex data., • Excellent leadership, communication, and interpersonal skills., • Proven ability to drive change and implement operational improvements., • Experience with modern logistics technology and fleet management systems., • Valid driver's license (Code 10/C1 preferred)., • Ability to balance strategic thinking with hands-on operational management., • Highly competitive annual salary of R ., • Performance-based annual bonus program., • Comprehensive medical, dental, and vision insurance., • Generous retirement savings plan., • Significant paid time off and holiday leave., • Company car and fuel allowance., • Opportunities for executive leadership training and development., • Executive-level position within our Randburg operations. #J-18808-Ljbffr