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  • Bartender and Waiter / Waitress
    interview badgeEntrevistas hoy
    Bartender and Waiter / Waitress
    hace 18 horas
    £13 por hora
    Jornada parcial
    London

    We are seeking enthusiastic and skilled individuals to join our team as Bartenders and Waiters/Waitresses at The Tapa Republic, a lively Spanish Tapas Bar & Restaurant located in central London. You will be instrumental in creating an enjoyable and authentic dining experience for our guests, ensuring both efficient bar operations and exceptional table service. Key Responsibilities: • Prepare and serve a variety of alcoholic and non-alcoholic drinks, including cocktails, wines, and spirits, with a special emphasis on Spanish beverages., • Accurately take and process food and beverage orders., • Deliver food and drinks to tables promptly and professionally., • Maintain cleanliness and organization at the bar and in the dining areas., • Process customer payments using our point-of-sale (POS) system., • Provide outstanding customer service, addressing guest needs and inquiries proactively., • Assist with the opening and closing procedures for both the bar and restaurant sections., • Adhere to all health and safety standards and regulations., • Work collaboratively with kitchen staff to ensure smooth order delivery. Requirements: • Proven experience as a Bartender and/or Waiter/Waitress, preferably within a dynamic restaurant or bar setting., • A basic understanding of Spanish cuisine and drinks is a bonus., • Strong communication and interpersonal skills., • Capability to work effectively as part of a team., • A positive demeanor and a strong commitment to quality service., • Availability to work flexible shifts, including evenings, weekends, and public holidays.

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  • Bartender
    Bartender
    hace 3 días
    £12.71 por hora
    Jornada completa
    London

    Join our vibrant team to deliver exceptional dining experiences. This dynamic role involves both bartending and floor service, adapting to the needs of each shift. Key Responsibilities: • Prepare a variety of beverages, including our signature Steins, wines, cocktails, and coffees from behind the bar., • Maintain stock levels and cleanliness of the bar area., • Provide excellent table service, including warmly greeting and seating guests., • Present menus, offering detailed information on dishes, daily specials, and recommendations., • Accurately take and process food and drink orders., • Efficiently serve food and beverages to guests., • Ensure dining areas are consistently clean, organized, and properly set., • Handle payment transactions and operate Point of Sale (POS) systems. What We Are Looking For: • A genuine passion for delivering outstanding customer service., • Proficiency in English and/or German to enable clear communication with our diverse clientele., • A friendly, approachable, and professional demeanor., • Ability to thrive and maintain efficiency in a fast-paced restaurant environment., • Excellent communication skills and a collaborative team player attitude., • High level of reliability and punctuality. What We Offer: • Flexible working hours to support a healthy work-life balance., • A supportive and positive team environment within a family-owned business., • Participation in a tronc scheme., • Valued training in food hygiene and Health & Safety standards., • Opportunity for long-term employment and career growth within our growing establishment.

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  • Head Chef
    Head Chef
    hace 3 días
    £34000–£48000 anual
    Jornada completa
    Brixton, Lambeth

    Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Top Jaws best burger in London, Bloggers choice at the 2024 National Burger Awards and recently won Best burger at the 2025 National Burger Awards. As a company we currently have 9 sites with more planned on the horizon in. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Head Chef, you'll be working in leading your team from the front, drawing on previous head chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role are: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygiene and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), AllGravy(Training and development), VitaMojo (Tills) Perks • Competitive share of service charge and tips, • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Career Progression planning, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is Salary and based on 48h/wk, made up from £34k basic, £9+ tronc, (£4k KPI bonus, 2.6k Deliveroo bonus, if targets are hit)

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  • Bar manager
    Bar manager
    hace 4 días
    Jornada completa
    London

    Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

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  • Kitchen Manager
    Kitchen Manager
    hace 11 días
    £17.5 por hora
    Jornada completa
    London

    Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Netflix's Million Pound Menu and most recently BBC's Masterchef the Professionals. As a company we currently have nine sites with more planned for 2026. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Kitchen manager, you'll be working closely with head office in leading your team from the front, drawing on previous chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role of kitchen manager: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygeine and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), All Gravy (Training and development) Perks • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is hourly paid and based on 45-48h/wk, £17.5, • Bonuses including £100 deliveroo based on sales paid fortnightly and potential 1k bonuses paid quarterly based on performance

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  • Executive Housekeeper
    Executive Housekeeper
    hace 6 días
    Jornada completa
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Supervisor
    Supervisor
    hace 13 días
    £31000–£33000 anual
    Jornada completa
    London

    Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

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  • Bar Staff
    Bar Staff
    hace 14 días
    £12.5–£12.71 por hora
    Jornada completa
    Hayes, Bromley

    Join our dynamic team as Bar Staff, where your enthusiasm and reliability will be key to providing excellent customer service. You will be responsible for preparing and serving drinks, and maintaining a clean and welcoming bar environment. This role is perfect for individuals who thrive in a fast-paced setting and enjoy interacting with people. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in line with company standards, • Take customer orders accurately and efficiently, • Provide friendly, professional, and attentive service to all guests, • Handle cash, card payments, and operate the till system, • Maintain cleanliness and organisation of the bar area, • Restock supplies and monitor inventory levels, • Check identification to ensure customers meet legal drinking age requirements, • Follow all health, safety, and hygiene regulations, • Work collaboratively with team members to ensure smooth service Requirements & Skills • While previous experience in a bar or hospitality role is preferred, it is not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment, • Basic knowledge of drinks, cocktails, and bar equipment, • Good numeracy skills for handling payments, • Flexible availability, including evenings, weekends, and holidays, • Responsible attitude and attention to detail Desirable Qualities • Friendly and approachable personality, • Ability to stay calm under pressure, • Team player with a positive attitude, • Willingness to learn and develop new skills Benefits • Competitive pay, • Staff discounts and perks, • Training and development opportunities, • Friendly and supportive team environment

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  • Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    hace 17 días
    £19.23 por hora
    Jornada completa
    London

    Location: Flexible / London-based with travel as required Employment Type: Full-time Overview: We are seeking a highly organised, discreet, and proactive Personal Assistant to support a high net worth individual with both personal and professional responsibilities. This is a varied and fast-paced role requiring excellent judgement, flexibility, and the ability to manage multiple priorities seamlessly. The ideal candidate will be comfortable handling a mix of administrative duties, lifestyle management, and day-to-day practical tasks, while maintaining the highest level of confidentiality and professionalism. Key Responsibilities: Administrative & Communication Support: • Managing and responding to emails, calls, and correspondence on behalf of the principal, • Drafting, proofreading, and organising documents and communications, • Diary management, including scheduling meetings, appointments, and reminders, • Acting as a point of contact between the principal and external stakeholders, • Maintaining filing systems (digital and physical) Household & Personal Management: • Overseeing daily household operations and liaising with domestic staff, • Coordinating maintenance, repairs, and service providers, • Managing laundry and dry cleaning arrangements, • Running personal errands (shopping, returns, collections, gifting), • Ensuring household supplies are stocked and organised Travel & Lifestyle Coordination: • Booking and managing domestic and international travel (flights, accommodation, transport), • Preparing detailed itineraries and travel packs, • Managing passports, visas, and travel documentation, • Arranging restaurants, memberships, and leisure activities Financial & Organisational Support: • Tracking expenses and assisting with budgets, • Managing invoices, receipts, and basic financial administration, • Liaising with accountants, advisors, and other professionals, • Paying bills and monitoring regular outgoings Events & Social Planning: • Organising private events, dinners, and social engagements, • Managing invitations, guest lists, and logistics, • Coordinating suppliers such as caterers and venues General & Ad Hoc Duties: • Conducting research and sourcing products or services, • Handling last-minute requests and troubleshooting issues, • Supporting with personal appointments (health, fitness, etc.), • Assisting with packing/unpacking for travel when required Requirements: We welcome applicants from a range of backgrounds who can demonstrate strong organisational and coordination skills. This role may particularly suit individuals with experience in: • Hospitality roles (e.g. front of house, concierge, guest services), • Customer service or client-facing positions, • Administrative or office support roles, • Team Assistant or Coordinator positions, • Personal Assistant or Executive Assistant roles Key Skills & Experience: • Excellent organisational and time management skills, • Strong written and verbal communication, • Ability to multitask and prioritise effectively, • High level of discretion and professionalism, • Confident using email, calendars, and standard office software, • A proactive, “can-do” attitude with strong problem-solving ability Personal Attributes: • Reliable, trustworthy, and detail-oriented, • Calm under pressure and adaptable to changing priorities, • Resourceful with strong initiative, • Polished and professional in manner, • Flexible with working hours when required Benefits: • Competitive salary, • Opportunity to work in a dynamic, high-profile environment, • Potential travel opportunities Application Process: Please submit your CV along with a short cover note outlining your relevant experience and interest in the role.

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  • Supervisor
    Supervisor
    hace 24 días
    £17–£17.5 por hora
    Jornada completa
    Bethnal Green, London

    About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

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  • Bartender
    Bartender
    hace 26 días
    Jornada completa
    Buckhurst Hill

    We are seeking a talented and enthusiastic Bartender to join our team at The Forest Lounge, a family-owned casual dining restaurant. The ideal candidate will be passionate about mixology, dedicated to providing exceptional customer service, and thrives in a dynamic environment. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and spirits, following established recipes and presentation standards., • Engage with customers in a friendly and professional manner, taking orders, providing recommendations, and creating a welcoming atmosphere., • Maintain a clean, organized, and well-stocked bar area, ensuring all equipment is in excellent working order., • Manage inventory, assist with stock rotation, and report any shortages., • Accurately handle cash and process card payments using our POS system., • Adhere to all health, safety, and hygiene standards, as well as liquor licensing laws., • Collaborate effectively with kitchen and waiting staff to ensure a seamless dining experience for all guests. Requirements: • Proven experience as a Bartender, ideally within a casual dining or restaurant setting., • Extensive knowledge of classic and contemporary cocktails, spirits, wines, and beers., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Strong organizational skills and attention to detail., • Flexibility to work evenings, weekends, and holidays., • A positive attitude and a genuine passion for hospitality and delivering outstanding guest experiences.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 30 días
    £14–£16 por hora
    Jornada completa
    London

    We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.

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  • Supervisor QSR - Detroit City Burger/Chozen Noodle
    Supervisor QSR - Detroit City Burger/Chozen Noodle
    hace 1 mes
    £13.75–£14 por hora
    Jornada completa
    London

    An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

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  • FOH/Sales Assistant Wine Bar & Bottle Shop in SE1 - Full time
    FOH/Sales Assistant Wine Bar & Bottle Shop in SE1 - Full time
    hace 2 meses
    £35000–£37000 anual
    Jornada completa
    London

    About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: • Fluent in English (French is a plus, but not required), • Dynamic, independent, and organized, with a positive attitude, • Serious, meticulous and steady, with strong problem-solving abilities, • Sales-oriented with an eye for detail, • Enthusiastic about food, wine, and connecting with people, • Excited to learn and grow within a young, evolving company, • Ideally interested in nutrition-health, biodynamic production, and sustainability, • Confident in a fast-paced environment with strong multitasking abilities, • Eligible to work in the UK You Have: • Excellent customer service skills, • Strong communication and interpersonal skills, • Prior experience in retail or hospitality, • Knowledge of wine and food pairings and industry trends, • A passion for and a willingness to learn more about wine and other products, • A professional appearance at all time, • The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: • Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience, • Provide wine and food pairing recommendations based on customer preferences and budgets, • Share educational information about our products and build relationships with customers, • Maintain up-to-date knowledge of our products, including tasting notes and origins, • Assist with inventory management, supply orders, and restocking, • Process payments using our POS and CRM systems, • Keep the shop clean, tidy, and visually appealing, • Open/close the store following the guidelines, • Ensure compliance with licensing, hygiene, and health & safety regulations, • Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: • Develop a deep understanding of the wines, cheeses, and other products we offer, • Support the management in achieving sales targets and key business goals, • Assist with the organization and possible execution of wine tastings, workshops, and in-store events Benefits: • Enrollment in the retirement savings plan, • Discounted or free food, • Employee discount (drink and food), • Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts, • 20 days paid holidays + Bank holidays, • Opportunities to diversify into managing other areas of the business, from marketing to back-office and event organization, • Regular wine and spirit tasting opportunities, • Friendly and exciting working atmosphere, • Team + work events The Salary Includes: • Annual Salary, • Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere, we encourage you to apply for this exciting opportunity.

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