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Other suitable skills and experience includes Amazon Marketplace Manager, Amazon Seller Central Specialist, Amazon E-commerce Manager, E-commerce Marketplace Specialist, Marketplace Account Manager, Amazon Advertising (PPC) Specialist, Digital Marketplace Manager, Online Marketplace Manager, E-comme

Manage social media campaigns for e-commerce clients, focusing on strategy and delivery, in a hybrid work environment.

Head of Aftersales Location: BD4, Bradford Salary: Up to £50,000 Working Pattern: Full-time | 4-day working week option | Flexible hours between 6:00am–6:00pm Permanent About the Role On behalf of our client, we are looking to appoint an experienced Head of Aftersales to take ownership of their Customer Service, Returns and Parts operations. This is a key leadership position within an established and growing UK-based consumer products business. The successful candidate will have genuine autonomy to review how the aftersales function operates, introduce improvements, develop the team and drive measurable improvements in customer experience and operational performance. Key Responsibilities Take overall ownership of Customer Service, Returns and Parts. Lead, coach and develop the aftersales team. Review and improve existing processes, systems and ways of working. Establish clear KPIs and performance measures, driving accountability and continuous improvement. Improve response times, resolution rates, returns handling and customer satisfaction. Manage relationships with external system providers, couriers and online selling platforms. Analyse customer feedback, complaints, returns and operational data to identify trends and opportunities. Develop a solutions-focused culture, encouraging the team to find answers rather than simply identify problems. Provide regular performance reporting and recommendations to senior management. Lead projects designed to improve efficiency, reduce costs and enhance customer experience. Work closely with other departments to improve communication and service delivery. Oversee recruitment, onboarding, training, performance management and development. Identify opportunities to reduce errors and continually improve the customer journey. About You We’re looking for an experienced Aftersales Manager, Customer Service Manager or senior customer operations professional with the confidence to take ownership of a busy function. You’ll ideally have: Proven experience leading Customer Service / Aftersales operations. Experience managing returns, parts or product-related customer enquiries. Strong understanding of KPIs, performance management and continuous improvement. Proven people-management and coaching experience. Strong analytical and problem-solving skills. Experience working with e-commerce or online selling platforms. Excellent communication and organisational skills. A proactive, commercially aware and solutions-focused approach. The confidence to challenge existing processes and implement change. If you would like to apply for the role of Head of Sales, then please email your CV to Closing date is 27.09.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Director of Engineering role focused on leading the Agentic Commerce team, delivering AI-powered commerce experiences and coordinating across product, engineering and commercial teams.

Core understanding of the capabilities of a wide range of technologies typically found within an eCommerce landscape, including enterprise eCommerce platforms and components, and apply this knowledge to your solutions. We also work with over 50 strategic partners including Adobe, Salesforce, Shopify

Developed a clear command of Influencer's Commerce & Affiliate framework, creator tiers and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce). Be a commerce-confident presence in front of clients, able to speak credibly across paid media and the wid

You'll work with SaaS eCommerce platforms and cloud solutions, build strong client relationships, run design workshops, and translate strategy into actionable architectures.

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. Senio

Core understanding of the capabilities of a wide range of technologies typically found within an eCommerce landscape, including enterprise eCommerce platforms and components, and apply this knowledge to your solutions. We also work with over 50 strategic partners including Adobe, Salesforce, Shopify

Collinson, a global provider of airport experiences, loyalty and travel services, is seeking a Senior Product Manager for Commerce & Valuation.

GLOBAL FASHION GROUP SGP SERVICES PTE LTD.London is seeking a Group Legal Counsel to lead the Group Legal, Governance and Compliance function, reporting to the General Counsel.You will provide practical legal advice across cross-border corporate transactions, M&A, and financing.This role requires a

As a Senior Product Manager – Commerce & Valuation, you will own the product strategy, roadmap and delivery of commerce and valuation capabilities that enable customers, partners and internal teams to discover, price, build and purchase relevant travel experiences with confidence. This includes bo

The role focuses on transitioning our customer base to an e-commerce-driven model, requiring experience in digital transformation and cross-functional collaboration with marketing and product teams.

MRJ Recruitment is seeking a Technical Architect for a major eCommerce project with UK remote work.

FBC UK is seeking a commercially driven and consumer-centric Head of Shopper Marketing & E-Commerce to lead the development and execution of best-in-class shopper activation strategies across all retail channels. This role will be responsible for driving category growth, increasing brand visibility

Associate Director, Commerce - UK. As a Commerce Associate Director, you will lead the strategy, delivery, and performance of retail media activity across a portfolio of clients, driving measurable business growth through best-in-class execution. Support the development and testing of commerce produ

The Sales Director, Off-Trade Retail and E-commerce will own sales strategy, customer strategy, sales performance, and commercial execution across grocery, convenience and e-commerce key accounts. Sazerac UK is seeking a commercially driven and strategic Sales Director, Off-Trade Retail and E-commer

Lead technical design sessions, translate complex commerce requirements into scalable designs and provide clear technical guidance to development teams. Salesforce Certified Technical Architect (CTA), or B2C/B2B Commerce Solution Architect certifications. Experience operating in large-scale retail,

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies. VML

Athos Commerce is seeking a senior leader to drive sales and partnerships across the EMEA region.

Worldpay is seeking a Senior Software Engineer – Agentic Commerce to join our growing team.

As a Commerce Associate Director, you will lead the strategy, delivery, and performance of retail media activity across a portfolio of clients, driving measurable business growth through best-in-class execution. Partner & Product Development Support the development and testing of commerce products a

An opinionated voice to help shape the future of agentic commerce. Experience in payments, fintech, commerce platforms, card-not-present processing, checkout, gateways, tokenization, 3DS/SCA, fraud/risk systems, dispute workflows, merchant reporting, or other real-time money movement platforms. Expe

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating uni

Hulcan is seeking a Principal Engineer/Architect to design and implement high-performance backend systems for our e-commerce platform.

The Royal Society of Arts is the home of creativity for the common good.Since 1754 it has championed ingenuity and innovation, and turned possibility into progress.From pioneering invention and design to shaping social change, we are a place for action and connection, where the brilliance of people

WPP Media in London leads Integrated Commerce partnerships for Unilever, shaping the global agenda with strategic alliances across Carrefour, Criteo, Walmart, Tesco, and platforms like Meta, YouTube and Reddit.

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating uni

Build merchant-facing APIs, SDKs, documentation, sample flows, sandbox experiences, and developer tools that make agentic commerce easier to adopt. Experience in payments, fintech, commerce, gateways, card-not-present processing, checkout, tokenization, 3DS/SCA, fraud/risk, disputes, merchant report

Sazerac UK is seeking a commercially driven and strategic Sales Director, Off-Trade Retail and E-commerce, to lead the development and execution of our UK sales and trade strategy. This role reports into the UK Managing Director and works closely with Marketing, Finance, Supply Chain and global supp

The ideal candidate should have proven tax experience and track record in the EU and EEA region, especially relating to E-commerce platforms, digital platforms, and E-commerce fulfilment businesses. E-commerce industry has seen tremendous growth in recent years and has become a hotly contested space

A deep understanding of technologies that form a part of digital ecosystems, such as E-commerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team on a Fixed Term or Contract basi

The ideal candidate will have significant experience in retail and e-commerce, manage large commercial accounts successfully, and possess strong commercial acumen.

You will lead cross-functional engagements, mentor junior staff, and deliver strategic e-Commerce solutions for major clients, guiding digital transformation with clear, actionable roadmaps.

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Leverage your expertise in e-Commerce and specialist sector knowledge (e. Extensive experience in management or consultancy roles within the e-Commer

Swap Commerce Limited in London is seeking a Full Stack Engineer to join our growing engineering team.

The role requires deep ecommerce and sector knowledge, senior stakeholder engagement, and the ability to navigate complex, evolving digital landscapes across.

This is a chance to be part of a hands‑on team, dedicated to supporting the Wallet, Payments, and Commerce team across Europe and the Emerging Markets region. Do you enjoy fast‑paced transactional work and helping others find solutions to big challenges? Does new technology, and the legal issues

We are seeking an experienced Commerce Associate Director to join the growing community in WPP Media's Commerce Practice. You will act as a trusted commerce advisor to clients, connecting media investment to the broader path-to-purchase and helping shape multi-year commerce roadmaps. This is a senio

A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team. Leverage your expertise in e-Com

VML (WPP) in London or Manchester seeks a Senior Business Consultant to lead strategic engagements across ecommerce ecosystems, guiding clients and internal teams toward impactful outcomes. The role requires deep experience in management or consultancy within ecommerce, and a strong ability to lead

Consumer Electronics seeks a hands-on Head of Growth to lead its next phase of digital and commercial expansion across DTC, e-commerce, CRM and shopper marketing.

Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold—on-site and across all digital marketing channels. Strong understanding of ecommerce platforms, data, and AI-driven technologies. Athos Commerce is an equal-opport

TikTok is seeking a senior tax professional to support our rapidly growing E-commerce business in Europe and the EEA. The ideal candidate has 5+ years of tax experience in the EEA, with a focus on indirect taxes in e-commerce or digital marketplaces.

VML is seeking a Senior Consultant with experience in Commerce ecosystems to join our Business Services team in London. You will shape consultancy solutions, mentor teams, and deliver strategic guidance across e‑commerce domains.

You will lead cross-functional teams, craft strategic approaches for e-Commerce platforms, and mentor junior staff.

We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Extensive experience in management or consulta

SEPHORA UK is seeking a Head of E-commerce & Digital Experience to shape the next chapter of our digital growth across web and app.