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About the Job Company Description OBSS is Turkey’s largest technology consultancy, pioneering product development and technology consulting for an AI-native future. With more than 20 years of experience and offices in Istanbul, Ankara, London, Amsterdam, and Baku, we empower leading companies in banking and finance, insurance, e-commerce, retail, and the start-up ecosystem. Our team of over 1000 talented professionals thrives on collaboration, innovation, and continuous learning. We are now looking for a Senior Jira Administrator to join us and contribute to building high-quality, end-to-end solutions that create real business impact. OBSS is looking for a Senior Jira Administrator to join our dynamic team and drive the architectural transformation of software delivery lifecycles. Beyond tool administration, you will contribute to delivering end-to-end ALM and ITSM solutions across diverse industries. You will work on high-impact projects, collaborating with cross-functional teams to design, model, and automate complex business processes within the Atlassian ecosystem, ensuring scalable and high-quality infrastructures that solve real-world operational challenges. Main Responsibilities • Analyze customer requirements to design and implement end-to-end process workflows on Jira, Jira Service Management, and Confluence., • Design and develop complex business rules, listeners, post-functions, and validators using ScriptRunner and Jira Automation., • Execute configuration, customization, and optimization tasks across both Jira Cloud and Data Center environments., • Act as a key point of contact for technical or operational issues during critical phases such as go-live, migrations, and production errors., • Transform standard SDLC and ITSM frameworks into functional and scalable models within the Atlassian ecosystem., • Prepare and maintain comprehensive technical and functional documentation for all implemented solutions on Confluence. Qualifications / Technical Skills • Full professional proficiency in Turkish and English., • Advanced knowledge of Jira Software, Jira Service Management, and Confluence (both Cloud and Data Center architectures)., • Hands-on experience with ScriptRunner (Cloud/DC) and proficiency in developing custom logic via Groovy., • Strong understanding of REST API concepts and experience in system integrations., • Awareness of system limitations, app compatibilities, and the performance impact of custom fields and automation rules., • Proven ability to translate ambiguous or complex business requirements into clear, sustainable, and technical configuration plans., • General knowledge of the Atlassian plugin ecosystem and Atlassian SDK for troubleshooting or minor enhancements., • Ability to bridge the gap between technical solutions and business needs, ensuring effective communication with non-technical stakeholders., • A proactive approach to distinguishing between "quick fixes" and "permanent solutions" while working under pressure. Additional Informations : Professional Growth & Learning As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement. Company Culture and Values We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued. Benefits and Perks We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.

👋 About Renude Renude builds AI-powered software for the beauty industry, helping brands deliver personalised, expertise-focused customer support through intelligent digital agents. Our technology powers e-commerce experiences including: skin analysis, product recommendation and LLM-based chat. We’ve been awarded by CEW, Beauty Innovation Awards, Tech Nation and more. We have raised over $4M from leading tech investors in addition to being awarded Innovate UK Grants. Our team combines tech, formulation, dermatology, e-commerce and sales expertise. 🔧 What You'll Do We’re hiring a mid-senior (4+ years experience) AI Engineer to help design, build, and scale our production AI systems with ownership from design to deployment. You’ll work end-to-end across Agentic RAG conversational agents, Agent orchestration, fine-tuning models, retrieval pipelines, evaluation frameworks and generating product recommendation for real customer interactions to deliver reliable AI-powered experiences in production. • Design, build, and deploy Agentic AI workflows and RAG-powered applications for real-world use cases, • Develop scalable backend services and APIs powering AI agents and conversational systems, • Build and optimise retrieval pipelines including embeddings, chunking, reranking, memory and vector search, • Collaborate closely with product, design, and engineering teams to shape AI-first experiences, • Integrate LLM systems into user-facing web applications and product features, • Improve response quality, reliability, latency, observability and cost efficiency of production AI systems, • Evaluate new AI frameworks, tools, and orchestration approaches across the rapidly evolving LLM ecosystem, • Influence architecture decisions for scalable, secure, and production-ready AI infrastructure ✅ What We're Looking For Must-Haves: • Bachelor’s degree in Computer Science, Artificial Intelligence, Engineering, or equivalent practical experience, • 4+ years experience building and deploying production AI applications, • 2+ years experience developing LLM-powered products, conversational AI, RAG systems, or agentic workflows, • Strong Python skills and experience building backend systems and APIs, • Hands on experience building agentic workflows, tool-calling pipelines, and stateful orchestration using frameworks such as LangGraph, LangChain, LlamaIndex, AutoGen, CrewAI or similar agent orchestration frameworks, • Strong experience designing and optimising retrieval systems, including vector stores (Pinecone, Weaviate, Chroma), graph-based RAG architectures, hybrid retrieval, reranking, and semantic search pipelines, • Experience with production optimisation for RAG systems, including latency optimisation, token cost control, context management, monitoring, guardrails and prompt versioning, • Exposure to AIOps/MLOps practices and hands-on experience with AWS Bedrock, SageMaker, Vertex AI, or similar cloud AI platforms, • Comfortable working autonomously and taking ownership in a fast-moving, remote, startup environment Nice-to-Haves: • Masters or advanced degree in artificial intelligence, machine learning, natural language processing or related field, • Experience with LLM fine-tuning techniques such as LoRA, QLoRA, supervised fine-tuning (SFT), instruction tuning, and parameter-efficient model adaptation workflows, • Experience with evaluation and monitoring frameworks for LLM systems, including RAGAS, OpenEvals, DeepEval, LangSmith, OpenTelemetry or LLM-as-a-Judge evaluation frameworks, • Familiarity with graph databases such as Neo4j or Amazon Neptune, • Experience with recommendation systems, personalisation pipelines or ranking systems, • Experience building modern web applications using Django, FastAPI, React, or similar frameworks, • Comfortable using Docker and containerised development workflows, • Exposure to CI/CD pipelines, infrastructure-as-code, and cloud-native deployment practices 🌱 What We Offer • Competitive compensation (based on experience), • Remote-friendly culture with flexible working hours, • Opportunity to work with cutting edge technologies, • High ownership and real technical influence, • A supportive team that values product excellence and personal growth

Engineering Manager Location: Remote - with monthly travel to Wilmslow HQ Salary: Competitive We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia. The Role Lead multiple engineering teams to deliver secure, reliable, high-quality products at pace. You will drive modern engineering practices, DevOps maturity and AI-enabled ways of working across both our products and software delivery processes. Working closely with Product, Design, Architects and Tech Leads, you will help shape technical direction, improve delivery effectiveness, and coach teams to build, ship and operate software successfully. We are looking for someone with strong hands-on experience using and scaling AI in engineering environments, particularly AI/agentic coding assistants, and AI-enabled product capabilities. People Leadership • Lead, coach, and support multiple cross-functional engineering teams and tech leads., • Foster a culture of ownership, psychological safety, accountability, and continuous improvement., • Run regular 1:1s, provide clear feedback and support career development and performance management., • Grow leadership capability within teams so decisions can be made effectively at the right level., • Support hiring, onboarding and retention to build diverse, high-performing teams. Technical Leadership and Engineering Excellence • TDD/BDD, Clean Code, pair, and mob programming, • Automated testing across unit, integration, end-to-end and performance levels, • Secure SDLC practices from design through deployment, • Work with architects and senior engineers to evolve robust, observable, secure and cost-effective cloud-native architectures., • Maintain a strong understanding of technologies including:, • .NET / .NET Core, Java, PHP, and related frameworks, • JavaScript/TypeScript, React and modern front-end development, • Relational and NoSQL databases AI, Automation and Innovation • Drive adoption of AI and automation within engineering workflows and product capabilities., • Identify opportunities where AI can improve quality, reduce manual effort or enable new customer value., • Lead effective adoption of AI/agentic coding assistants across coding, testing, documentation and operational workflows., • Ensure AI usage aligns with security, privacy and compliance standards., • Run lightweight experiments and spikes to validate AI use cases and measure impact., • Collaborate with internal or external AI/ML specialists and vendors to integrate AI services into products and platforms., • Support the full lifecycle of AI-enabled features from prototype through to production monitoring and operation. Delivery and Stakeholder Management • Partner with Product Managers and Product Owners to define outcomes, priorities, roadmaps and delivery plans., • Ensure teams deliver small, frequent, high-quality increments and manage dependencies proactively., • Communicate clearly with stakeholders on priorities, risks, trade-offs and delivery scope., • Contribute to cross-team planning, portfolio alignment, and architectural review activities. Process, Quality and Continuous Improvement • Continuously improve team ways of working, agile delivery practices and operational processes., • Establish clear standards for testing, release management, resilience and non-functional requirements., • Use metrics and team feedback to improve delivery flow, reliability, stability and team health., • Improve cross-team coordination around technical debt, releases, environments and operational change. About you Leadership and Management • Significant experience leading software engineering teams delivering production systems., • Experience managing multiple teams or complex product-focused engineering organisations., • Proven ability to develop engineers and tech leads, manage performance effectively and improve team health. Technical • Strong background in modern software engineering, including experience with:, • .NET / .NET Core, Java, PHP and related frameworks, • JavaScript/TypeScript, React and modern front-end technologies, • Relational and/or NoSQL databases, • Practical experience with:, • CI/CD pipelines and automated testing, • Cloud platforms such as Azure and/or AWS, • Containers and infrastructure-as-code tools including Docker, Kubernetes, Terraform or Ansible, • Monitoring, logging and performance analysis tooling AI and Automation • Practical experience using and rolling out AI/agentic coding assistants in engineering teams., • Experience designing, integrating or operating AI-enabled product features., • Ability to evaluate AI tools and approaches pragmatically across value, risk, cost and compliance considerations. Behavioural • Excellent communication skills across technical and business audiences., • Strong problem-solving and decision-making capability in complex environments., • Collaborative, low-ego approach with strong cross-functional partnership skills., • Strong ownership mindset with a focus on delivering measurable outcomes. Nice to Have • Experience in B2B SaaS and/or domains relevant to Citation including HR, Health & Safety, Certification, background screening or eLearning., • Experience working across multiple business units or product portfolios., • Experience leading distributed or remote teams., • Previous exposure to ML/AI-focused engineering leadership environments. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

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