Email chat support jobs in United Kingdom

Job Description Team Manager, 0-25 Disabilities Service PO6: £56,436pa rising in annual increments to £59,574pa incl. LW, plus £4,700 pa Market Supplement Permanent / Full Time / Hybrid Working About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About The Team We launched our 0-25 Disability Service in July 2024 bringing together services supporting children and young people and adult services to deliver better outcomes and promote independence for children, young people, and their families as they prepare and transition to adulthood. We are currently looking to recruit a full-time Team Managers to lead a team in our 0-25 Disabilities Service, offering the opportunity to play a key role in achieving positive outcomes for children, young people and families as they transition to adulthood in Lambeth! Now is the perfect time to join the service as within this role you will have the opportunity to be part of the growth and development, shaping and influencing the service by promoting excellence, setting high standards and motivating others to do the same. Would you like to join a council that invest in developing our manager and leaders through a clear progression pathway which is aligned with our learning and development training? About The Role As a Team Manager in the 0-25 Disabilities Service, you will be at the forefront of our service ensuring the delivery of high-quality responsive support, ensuring a high level of performance and providing a quality service for all our children and young people with complex and severe disabilities, including ensuring a seamless transitioning and preparation to adulthood. The focus of this role will be the delivery of statutory functions aimed at delivering an effective Children’s social care service. You will play a pivotal role in connecting with multi-agency teams to deliver holistic services. This is an excellent opportunity for a social care manager to develop their management and leadership skills and broaden their experience. About You You will have Recognised Social Work Qualification and significant post qualifying experience of working social care setting with children in need. Reporting to the Service Manager, you will be experienced in delivering services to vulnerable children, young people and complex families. You will be lead a team of qualified social workers, providing supervision, case management and overall management oversight for your team; ensuring that risk is managed at the right legislative framework. You will have the ability to deliver excellent practice standards to achieve the best possible outcomes for our children and young people. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: JD and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Advert closing date: 21 st December at midnight Please cleck here to view: Lambeth Staff Benefits For an informal chat, please contact Manyara Walker, Service Manager by email at Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check.Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your new role... In the Global Command Center (GCC) , an Operations Engineer acts as part of a collaborative team environment. It is the central nervous system of incidents, major incidents, service requests, and activities throughout production, broadcast engineering, editing, and production operations at the WBD, News & Sports, and Entertainment properties. The Operations Engineer receives incoming calls, communications and tickets, performs first-call triage, resolution, dispatch, and escalation on incidents ranging from low priority to On-Air emergencies. They monitor services and equipment for a wide variety of systems and technologies and coordinate the communication around Major Incidents which have organization-wide impact to job abilities or air. Resolution of incidents are done through remote control software, researching using a knowledgebase repository, or in person for on-site customers. All incidents and requests are logged in an industry standard IT Service Management tool by the GCC. Broad communications are handled through enterprise level notification systems and organizational chat solutions. Excellent written and oral communication is key as the Operations Engineer I engages and navigates the position. Customers include WBD production teams, Engineering groups, On-Air Talent, Journalists, and Editors across multiple bureaus in multiple cities around the world globally and are supported 24/7. In addition, the Operations Engineer will have the opportunity to shadow with other engineering teams and participate at an implementation level in larger projects. This is often in the form of cabling and equipment install/removal as well as integration and testing throughout the various Terminal Gear Rooms, Data Centers, and Broadcast Facilities for WBD. Please note this is a shift role, 100% on-site Your Accountabilities... * Technology: Competencies in digital audio & video studio environments, control systems, audio and video edit tech, MAM, contribution and distribution systems, a strong understanding in IP production environments (SMPTE 2022/2110). * Production: A solid understanding of the production and editorial process and how technology failures relate to or impact the ability to produce content or directly impact the output and audience for Linear platforms/markets. Where applicable work with DTC equivalent functions. * Leadership & Management: Ability to provide leadership when responding to and leading the Major Incident response. The ability to set priorities, provide direction, support resolver groups to restore services as quickly as possible either through workarounds or a fix. Ability to influence groups who don't report to you. The ability to provide timely, accurate, clear and concise comms to the SLT and relevant stakeholders (using applicable tooling). * Service Management: Has a solid understanding of service management processes, in particular Service Transition (onboarding of new services) and Service Operation (event management, incident management, Major Incident management, problem management, change management) and Service Reporting. Qualifications & Experience… * Proficient understanding of IT systems, networking fundamentals, and troubleshooting methodologies. * Familiarity with Windows and macOS environments, including system administration basics. * Exposure to broadcast or media production environments * Working knowledge of Adobe Premiere Pro and general post-production workflows. * Experience with or strong interest in learning Esphere or similar broadcast automation systems. * Ability to follow operational procedures and document workflows clearly. * Strong analytical and problem-solving skills with a proactive mindset. * Excellent communication skills and ability to work collaboratively in a fast-paced environment. * Willingness to work on shift pattern Next steps: Please submit your CV. You will receive an email from us inviting you to a 15-minute call to discuss the role and your expectations. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

The Scientific Technical Support Specialist will be responsible for providing best in class technical support and consultation to customers and Twist Bioscience’s field-based sales team. The position will specifically support Twist’s NGS Application Products. What You’ll Be Doing: • Provide clear, accurate, and solutions-oriented technical support via phone, email, and/or live chat to customers and field sales teams., • Ensure customer interactions promote Twist’s brand and create high customer loyalty and satisfaction., • Provide basic application support and perform troubleshooting for field sales teams and customers., • Assist in the development and implementation of plans to improve technical services and capabilities while working towards corporate/individual revenue and customer allegiance goals., • Effectively communicate competitive information and additional sales opportunities to Marketing and Field Sales., • Provide feedback to Production personnel for product improvements., • Track customer satisfaction and work to continually improve customer satisfaction., • Facilitate and participate in customer complaint troubleshooting with the Development and Production teams and other technical experts., • Participate and assist in technical training sessions, as needed., • Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures. What You’ll Bring to the Team: • Ph.D preferred or Master’s degree in Molecular Biology, Genetics, or related Life Sciences degree with 3-5 years of industry experience., • Requires an in-depth knowledge of synthetic DNA and molecular biology laboratory techniques; minimum of 3 years hands-on experience using NGS technologies, • Preferred Target Enrichment, • Must be able to communicate effectively with a wide variety of people and have strong interpersonal skills., • Excellent computer skills using Microsoft Office and G-Suite; experience with Salesforce and Customer Relationship Management and Enterprise Resource Planning software a plus., • Experience providing remote technical support a plus., • Flexible work hours are a requirement, this role supports different time zones.

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a solutions engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. The Role: • Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients., • Design, develop, deploy and manage customer-specific proof of value (PoV) projects., • Build custom reports and dynamic dashboards for prospective clients' management teams., • Assist with the functional and technical elements of RFPs., • Stay current on new feature releases and maintain updated demo spaces for sales. Qualifications: • 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience., • 2+ years demonstrable success working with commercial or enterprise clients, • An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance., • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome., • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions., • Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives., • Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. • If you are a European Job Applicant, see our ___for further details., • If you are a Philippine Job Applicant, see our ___ and our ___ for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @___ email or through our official careers portal on ___. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to .

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 We're looking for a Senior Strategic Services Consultant to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Strategic Services Consultants at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Strategic Services Consultants at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: • Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success., • Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities., • Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights., • Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. Core Responsibilities Senior Strategic Services Consultant at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set. • New Customer Onboarding, • Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support., • Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations., • Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management., • Account Health Management, • Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement., • Build and execute adoption plans and account reviews to maintain or improve health., • Identify risks early and build recovery plans in partnership with the account team., • Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform., • Workflow Mapping (IER Framework), • Conduct Intake → Execution → Reporting (IER) cycles for key workflows., • Lead discovery sessions to map current-state vs. future-state processes., • Recommend optimizations and create workflow templates to scale across teams., • AI Enablement & Agent Deployment, • Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases., • Partner with customers to define and deliver new AI automations that align with business KPIs., • Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams., • Track and report AI usage and credit consumption against plan., • Customer Success & Expansion, • Serve as the technical partner to assigned accounts, connecting adoption to business value., • Generate qualified leads through data-driven insights and AI usage analysis., • Drive cross-functional alignment to position renewals, expansions, and AI upsells., • Cross-Functional Collaboration, • Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support., • Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions., • AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans., • Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp., • Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans., • Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations., • Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity., • Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes., • Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results. Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. • If you are a European Job Applicant, see our ___for further details., • If you are a Philippine Job Applicant, see our ___ and our ___ for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @___ email or through our official careers portal on ___. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to .

Permanent, Full Time Circa £32,000 plus competitive benefits Do you want to make a difference? Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Do you want to play a part in what we do? People are at the heart of what we do. Together we: · Help reduce social isolation and loneliness among veterans. · We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs. · We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years. · We provide grants to help with the cost of living. But this is just a few of the ways we help. We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator. As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed. The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems. The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. To apply, please click on the link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal. The closing date for applications is Tuesday 16th December 2025, 5.00pm. A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We have partnered with an Award-Winning Tech Consultancy who are looking for a Application Support Analyst to join their team.Reporting to the 3rd Line Team Leader you will be managing escalated issues as well as identifying, investigating and resolving problems with critical custom healthcare systems that use leading edge Microsoft Azure technologies.Responsibilities· Take responsibility and ownership of assigned incidents and manage through to permanent resolution, communicating professionally to customers· Field and manage technical customer issues via phone, chat, email, and remote web sessions· Ensure the stability, performance and efficiency of complex systems that may not have a GUI· Provide out of hours support on a rota basis. It may also include out of hours shift work· Recommend improvements that enables and drives client performance or cost effectiveness· Engage with Development, QA and Product teams in bringing cases to resolution and providing a voice for our customers· Create technical documentation that can be referenced by peers as formal processes and procedures to follow while completing daily tasks· Leverage AI-driven tools and technologies to advance operational efficiency, automate routine processes, and provide innovative solutions within the 3rd line support environment.Please apply with your most up to date CV...

I am recruiting for a Sales Support Representative for a growing business.To be the first point of contact for new enquiries and visitors to the showroom.Providing customer advice and support over the phone, via Live Web chat and by email enquiries.To assist in the sales of products.To carry out sal

Spot trends in sales and product performance, sharing insights with the Sales Team. Support the Sales Team with pricing, supplier lists, and customer queries via email, phone, and live chat. E-Commerce & Sales Support Executive.