Email chat support jobs in LisburnCreate job alerts

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain. Your Role: • Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care., • Communicate effectively via multiple channels, including phone, email, and chat., • Learn and engage with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective client communication., • Excellent communication skills and a customer-centric approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you! • Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat., • Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction., • Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers., • Document customer interactions in the company's CRM system to maintain detailed and accurate records., • Collaborate with team members to improve service processes and share insights on customer needs., • Participate in training sessions and meetings to enhance customer service skills and product knowledge., • Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and customer service skills with a focus on problem-solving., • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously., • Previous experience in customer service, especially within the automotive industry, is advantageous., • Familiarity with CRM systems and customer support tools., • A positive attitude, adaptability, and eagerness to learn about automotive products and trends., • Willingness to relocate to Greece, • Passport of any EU country., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Key Details: • Languages: Danish (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Signing Bonus: 5000euro (depending on the project, • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400euro/month depending on the location, • Also Available roles with room fully paid by the company (with bills and all) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Career growth opportunities Open Roles: • Content Moderator: Review and ensure safe, high-quality online content, • Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more information or to apply: _ WhatsApp: +39 334 619 6398

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative. This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package. Your Role: • Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism., • Communicate effectively through various channels, such as phone, email, and chat., • Become proficient with our client systems to deliver efficient and high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients., • Strong communication skills paired with a commitment to customer satisfaction., • Willingness to learn and adapt to new tools and technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a dynamic environment., • Willingness to relocate to Greece as part of this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is actively seeking enthusiastic all-rounders for our Danish Speaking Customer Support Representative positions in Sofia. This role is perfect for individuals who are fluent in Danish and are eager to provide exceptional support while working within a dynamic and diverse team. As the first point of contact for our Danish-speaking customers, you will play a vital role in ensuring customer satisfaction by assisting with inquiries and resolving issues in a timely manner. • Provide top-notch customer service to Danish-speaking clients through various channels including phone, email, and chat., • Handle inquiries related to our products and services, ensuring accurate information is communicated., • Resolve customer complaints and concerns with a focus on customer satisfaction., • Maintain records of customer interactions, documenting any necessary follow-up actions., • Collaborate with cross-functional teams to improve processes and enhance the customer experience., • Stay informed on product knowledge to effectively assist customers., • Fluency in Danish (both written and spoken); English proficiency is a bonus., • Prior experience in customer service or support roles is preferred., • Strong communication skills and a customer-oriented mindset., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software or tools is an advantage., • Willingness to learn and adapt to new systems and procedures., • Detail-oriented and highly organized., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience. • Provide outstanding customer support to Irish-speaking clients through phone, email, and chat., • Address inquiries regarding our products and services, ensuring clear and accurate communication., • Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction., • Document customer interactions and maintain detailed records for future reference., • Collaborate with internal teams to enhance service delivery and improve customer experience., • Stay informed about product knowledge and updates to assist customers effectively., • Fluency in Irish (both written and spoken); English language skills are an advantage., • Previous experience in customer service or a related field is preferred., • Strong communication and problem-solving skills with a customer-centric approach., • Ability to handle multiple tasks in a fast-paced environment., • Familiarity with customer support software is a plus., • A positive attitude and a willingness to learn and grow., • Attention to detail and strong organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. ????? £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German. What’s in it for you? • Salary: £25,000 - £35,000, • Location: Fully remote - work from anywhere in the UK., • Language Skills: Use your German every day while building your IT career, • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more, • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base, • Stability: Support a long-term customer with consistent demand and ongoing projects What you’ll be doing: • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools, • Troubleshooting hardware, software, network, and Microsoft 365 issues, • Logging and managing tickets through to resolution, • Escalating more complex issues to senior engineers when needed, • Keeping users informed and ensuring a high level of customer service throughout, • Working closely with internal UK-based teams to maintain smooth service delivery What we’re looking for: • Fluency in spoken and written German: native or business-level essential, • Experience in a 1st or 2nd line IT support role (MSP experience a bonus), • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting, • A calm, confident communicator who is able to support users with empathy and clarity, • Someone who’s proactive, reliable, and comfortable working independently from home This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team. Ready to make your mark? Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

DISCO is shaping the future of litigation with a unique combination of cutting-edge technology and expert professional services, designed to handle the most complex legal matters. Our award winning, cloud native platform empowers legal teams to instantly process, collect, and search through millions of documents for relevant case data. The documents are heterogeneous, comprising of email archives, chat exports, audio, video, and native office files. Our customers, often handling sensitive and privileged material, rely on us to deliver a platform with robust security controls, strict data privacy, and data residency guarantees that reflect the jurisdictions they operate in. Over 170 engineers make up our global engineering organisation, located in three technical hubs - India, UK and the US. Our engineers work collaboratively to solve complex technical challenges and enhance our platform, all with the purpose of improving our customers’ experience. We’re now expanding our UK hub and this is an exciting moment to join us as we grow our UK presence. You will join one of our UK-based teams working to enhance our platform. Day to day, you will own complex technical work end to end: breaking down ambiguous problems, making deliberate trade-off decisions, and shipping well-considered code that improves the outcomes of our customers. You will contribute to architectural design, keep an eye on the broader health of the systems you work on, and raise issues, in requirements, design, or code, before they become problems. You will also invest time in the people around you, whether that is through code review, pairing, or helping less experienced engineers grow. As well as working closely with other engineers in our UK hub, you will collaborate with your colleagues based in India and the US. We embrace AI-first development, using AI tooling throughout the engineering lifecycle to move faster and build better software. At the same time, our engineers own what they ship: every service running in production is the direct responsibility of the team behind it. • AWS, PostgreSQL, Redis, Docker, Kafka, Temporal, Datadog, Terraform, gRPC, GraphQL, Kotlin, • have strong demonstrable experience and passion for backend development, • like working together in multidisciplinary teams to deliver solutions for customers, • are proficient in designing and architecting microservices systems, including distributed data management and event-driven architectures, • are skilled in designing and operating containerised software hosted in a Cloud Provider (AWS, Azure, or GCP), • have experience with cloud-based data storage, such as: Relational Databases, NoSQL Stores, data caches, etc, • have experience writing strongly-typed languages in the Java family (Java, Scala, Kotlin) Tip for candidates: If you’re unsure whether to apply… do. We know great people don't always tick every box. • with petabyte-scale, high-availability software systems, • writing software for regulated industries, • £90 to £114 + performance related bonus + Equity, • Remote if you live far away from central London., • Opportunity to share in the success of the company with equity RSU grants, • Your own personalised growth development plan, • Benefits :, • Comprehensive Health Cover: Private Medical Insurance with AXA Health (fully company-paid for employees, zero excess) and Private Dental Insurance via Bupa. Both are active on day one!, • Robust Financial Security: Peace of mind with Group Life Assurance (4x your basic salary) and Group Income Protection (75% of basic salary after 26 weeks of illness/injury)., • Smart Retirement Savings: Access to a company pension scheme with an optional Salary Sacrifice program via Workday to maximize your savings., • Wellness & Lifestyle Support: Annual allowances for health assessments (up to £275/year) , vaccinations (up to £125/year) , and optician/eye test reimbursements., • 24/7 Care Ecosystem: Total well-being support with unlimited 24/7 digital GP access via Doctor at Hand , a comprehensive Employee Assistance Program (EAP) , and specialized legal/bereavement counseling helplines. Authorization to Work in the UK: Candidates must be legally authorized to work in the United Kingdom without sponsorship now or in the future. DISCO is not currently sponsoring visas. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you fluent in Dutch and seeking a rewarding opportunity that lets you work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dynamic and enthusiastic Dutch Speaking Customer Representative. This position includes the remarkable benefit of paid relocation to Greece, where you can immerse yourself in a beautiful environment while advancing your career in customer service. Your Role: • Deliver outstanding customer service to Dutch-speaking clients, handling inquiries with care and professionalism., • Communicate effectively through various platforms including phone, email, and chat., • Eagerly learn and navigate our client systems to provide top-notch support., • Collaborate with team members to ensure customer issues are resolved promptly., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented approach., • Willingness to learn new technologies and tools for a remote work environment., • Self-motivated, proactive, and adaptable to a fast-paced setting., • Open to relocating to Greece for this unique opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is currently seeking Dutch/Flemish Speaking Customer Support Representatives to join our team in Sofia. This exciting opportunity is ideal for individuals who are fluent in Dutch/Flemish and passionate about delivering exceptional customer service. You will be responsible for assisting our Dutch/Flemish-speaking clients with their inquiries, ensuring they receive timely and accurate support. • Provide excellent customer support to Dutch/Flemish-speaking customers through phone, email, and chat channels., • Handle product and service-related inquiries, providing clear and comprehensive information., • Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction., • Maintain accurate records of all customer interactions and transactions., • Collaborate with internal teams to continuously improve the customer experience., • Stay informed about company products, services, and policies to assist customers effectively., • Fluent in Dutch/Flemish (both written and spoken); proficiency in English is a plus., • Previous experience in customer service or support roles is preferred., • Strong communication and interpersonal skills., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software or CRM systems is advantageous., • Positive attitude with a strong willingness to learn and grow., • Excellent problem-solving skills and attention to detail., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Business Development Executive - Automotive Aftermarket Building our UK sales team: We are working with a globally recognised manufacturer to hire, build and grow their UK Aftermarket Sales Development and Field Based Sales Support team across the UK. Key will be optimising brand and product visibility whilst enthusiastically delivering sales support via trade workouts to the Independent Automotive Aftermarket, including Motor Factors, ITGBuying Group members, Automotive Workshops & general Automotive Aftermarket distributors and Aftermarket retailers. Are you currently a motor factor based Business Development Manager looking to elevate your career further up the supply chain into supplier status? Do you want to work for a manufacturer? This is the perfect step. Ideal Location - Oxford, Reading, High Wycombe, Hertfordshire, Surrey, Kent, Sussex Good Salary - £40k-£42k basic + Bonus + Car / Allowance + Pension + Training & PPD Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Sales Representative, Trade Parts Sales or field based Business Development capacity and be familiar with parts distribution & parts supply chains from supplier through to garage, workshops and repairer networks. We would also be exceptionally keen to hear from internally based parts sales people that have a strong desire to develop a field based sales career. 8 Key Skills: • Knowledge and experience of working within the Automotive Aftermarket in a field based or highly sales driven environment., • Excellent communicator at all levels from board room to workshop & garage repairer., • Good level of PC literacy, particularly with Microsoft packages including Excel and Power Point., • Excellent people handling skills with the ability to chat and deliver product training to mechanics, parts people and distributor sales staff at all levels., • Highly organised with solid work ethic approaching tasks tenaciously., • Flexible to travel covering an expansive region / territory and overnight as required., • Smart in appearance, punctual able to create excellent 1st impressions., • Ambitious and keen to work with a global player within the Automotive Aftermarket. Online Interviews & Questions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4207GSA

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Location: Staffordshire and Wolverhampton Salary: £32,000 - £35,000 per annum Job Type: Full-time, Permanent Reports to: Operations Director Immediate Start Date We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you. • Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team., • Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care., • Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans., • Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance., • Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment., • Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery., • Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services., • Continuous Improvement: Drive improvements in care quality through change implementation and innovation., • A minimum of 1 years’ experience in an operational role., • Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis., • Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team., • A collaborative mindset with a desire to work as part of a team committed to achieving shared success., • Strong leadership skills focused on staff development, motivation, and excellence., • A passion for delivering high-quality care and improving outcomes for individuals., • Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment., • A full UK driving licence., • Competitive Salary: Reflecting your skills and experience, • Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers, • Career Development: Ongoing opportunities for professional growth and training, • Pension Scheme: Enrolment into a workplace pension, • Death-in-Service Benefit, • Growth Incentives: Be rewarded for contributing to the success of a growing organisation, • Supportive Culture: Join a collaborative team committed to making a difference If you’re ready to make a positive impact on the lives of the people we support, we’d love to hear from you! For an informal chat, call us on 01952 781 111, or email _ to apply.

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our _ to learn more. We’ve achieved a solid product-market fit and are now scaling with intention. You’ll join a 50-strong team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross-functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. We prioritize customer needs first We work in small, cross-functional, feature-oriented teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity You will be the first Head of Engineering at Mimica, leading our engineering organisation through its next major growth phase. With a recently closed Series B round and strong market traction, we are doubling the Product, Design & Engineering organisation from 50 to 100 over the coming year. This role exists to evolve engineering into a mature, high-velocity organisation capable of supporting 10x growth in usage. You will define the technical vision and North Star, introduce scalable processes and standards, and partner closely with the CTO, Product, and ML leaders — all while preserving our strong culture of ownership, psychological safety, and servant leadership. This is a high-impact opportunity to own engineering strategy at a well-funded AI company at an exciting growth stage. Your impact will be direct: shaping how fast and reliably we can ship Enterprise-grade software, and build on a foundation that allows Engineers to do their best work. If you have experience scaling such an engineering organisation, we'd love to chat! Introduce scalable engineering processes and practices while preserving a culture of strong ownership, psychological safety, individual initiative, a supportive environment, and servant leadership. Define and evolve the Engineering Strategy and North Star to support 10x usage growth. Set a clear technical vision and roadmaps that align workstreams, technical standards, and business goals (e.g. balancing speed versus quality). Facilitate organisation-wide engineering planning, factoring in the prioritisation set by each team, and advance the necessary investments (headcount, vendors, infrastructure) to accommodate needs and long-term goals. Partner with the CTO, function leaders (Product, ML, Sales, People) to develop a strong product, business and talent strategy. Align hiring strategy with organisational goals by improving procedures, forecasting talent needs, and improving our value proposition to attract and retain top talent. Improve cross-team collaboration by preventing silos, duplicate work, and supporting coordination with Product while maintaining transparency and open-door policies. Drive the development and enablement of Engineering Managers through regular 1:1s, coaching, and career progression support. Build and maintain career ladders for Senior+ Engineers and Engineering Managers. Collaborate with Managers on projects to advance the Engineering org's maturation, such as establishing and improving the SDLC, QA practices, and SLOs. Enabling teams to monitor and improve engineering health and efficiency by defining and tracking metrics, proactively identifying and mitigating risks, and leading retros on planning and delivery. Experience as Head of Engineering, Director of Engineering, or VP of Engineering in a similar scale-up growth story. Excellent cross-functional collaboration skills to build partnerships with CTO, Product, ML, Sales, People and other leaders. Expertise in building and designing processes and standards that increase engineers' ownership and enablement in rapidly scaling organisations. Track record of coaching and developing managers and Senior+ Engineers (Lead/Staff/Principal). Strong understanding of how engineering decisions impact product, revenue, and go-to-market. Ability to translate business goals into technical priorities, from the strategic to tactical level. Willingness to adapt to an existing team culture, processes, and changing needs, and thinking about how it can improve, without breaking what has worked. Knowledge of modern scalable practices in fast-paced environments & data-intensive architectures, including working knowledge of distributed systems, cloud architecture, reliability engineering, CI/CD, and observability. Strong skills in solving disagreements - and experience using a range of tools to achieve alignment at all levels, and navigating ambiguity and difficult conversations. Experience collaborating successfully in fully-remote working environments. Excellent written and verbal English skills - specifically, being able to articulate technical concepts and adapt your message to different audiences. Hiring Process Stage 1 | Recruiter Screen w/ Technical Recruiter Stage 2 | Product/System Presentation - w/ CTO & Co-Founder + Engineering Managers Stage 3 | Live Challenge - w/ CTO & Co-Founder + Engineering Managers Stage 4 | Founders/Behavioural Interview - w/ CTO & Co-Founder + TL Offer Optional: Coffee Chats with the Team - for you to get to know the team further before committing. Identity Verification Given the role's level and impact, we might request follow-up conversations. This is a fully remote position. To ensure effective collaboration with our team, we are only considering candidates working within UTC-5 to UTC+3 time zones (Europe & UK, East Coast US, Eastern Canada, and South America). 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

Mercier Consultancy MD is excited to announce a unique opportunity for a Dutch Speaking Customer Service Advisor who is ready to relocate to the stunning landscapes of Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture. As a part of our dedicated team, you will provide exceptional customer support to Dutch-speaking clients, ensuring their experience is smooth and enjoyable. This position comes with the chance to develop your career in a dynamic environment while enjoying the Mediterranean lifestyle. • Respond to inquiries from Dutch-speaking customers through various communication channels, including phone, email, and live chat., • Deliver outstanding service by resolving issues and answering questions with professionalism and enthusiasm., • Accurately document customer interactions to improve service quality and internal processes., • Collaborate with other team members to share best practices and enhance overall customer satisfaction., • Engage in training programs to continuously develop your skills and product knowledge., • Fluency in Dutch (verbal and written) is essential; proficiency in English will be beneficial., • Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn., • Exceptional communication skills with a focus on customer satisfaction., • Flexibility and willingness to relocate to Greece, embracing a new lifestyle and culture., • A collaborative spirit with an ability to work independently when needed., • Familiarity with CRM software and the ability to navigate technology efficiently., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • 2 Extra Salaries Per Year, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle. • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat., • Address inquiries related to products, services, and company policies promptly and professionally., • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction., • Document all customer interactions accurately in our CRM system to enable continuous improvement., • Work collaboratively with other departments to deliver comprehensive solutions to customer needs., • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided., • Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is advantageous., • Experience in customer service or support roles is preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving capabilities and a proactive approach to handling customer inquiries., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently while effectively contributing to a team-oriented environment., • A passion for helping others and a desire to create positive customer experiences., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is excited to announce openings for Swedish Speaking Customer Support Representatives in Sofia. This role is tailored for individuals fluent in Swedish who are enthusiastic about delivering excellent customer service. You will be responsible for assisting our Swedish-speaking clients, resolving their inquiries, and ensuring a positive experience with our products and services. • Provide outstanding customer support to Swedish-speaking clients through various channels, including phone, email, and chat., • Address inquiries regarding products and services and provide detailed, accurate information., • Efficiently resolve customer complaints and issues, maintaining a focus on customer satisfaction., • Document all interactions with customers accurately and maintain thorough records., • Collaborate with internal teams to improve service processes and enhance the customer experience., • Keep up-to-date with product knowledge and updates to better assist clients., • Fluency in Swedish (both written and spoken); knowledge of English is a plus., • Experience in customer service or a related field is preferred., • Strong communication and problem-solving skills., • Able to manage multiple tasks in a dynamic environment., • Familiarity with customer support software is beneficial., • Enthusiastic, proactive, and a fast learner., • Attention to detail and excellent organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. • Work directly with our Enterprise Account Executives to support DACH customers, • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies, • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks, • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack, • Communicate prospect and customer needs and product feedback to product management, marketing, and sales., • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful, • Fluency in English and German, • The desire to work in a fast-paced environment, across multiple opportunities and teams, • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc., • Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused., • Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.), • A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence., • A natural curiosity for how technology drives change and how that transfers into business value., • Experience working with a Content Management Platform or similar technology (MarTech)., • Prior experience with solution selling methodologies and/or value based selling techniques., • Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position., • Join an ambitious tech company reshaping the way people build digital experiences, • Full-time employees receive Stock Options for the opportunity to share in the success of our company, • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family., • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days, • Time off to care for and focus on your growing family, • Use your personal annual education budget to improve your skills and grow in your career, • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties, • An annual wellbeing stipend to care for your physical, financial, or emotional health, • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement., • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-AT1 #LI-Remote Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at _ with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “_” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team. Your Role: • Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Become familiar with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team! This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered! Your Role: • Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Communicate via various channels, including phone, email, and chat, to assist customers effectively., • Become skilled in our client systems to provide fast and high-quality service., • Collaborate with team members to ensure timely resolutions of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Eager to learn new tools and technologies appropriate for remote work., • Self-motivated and proactive, thriving in a dynamic environment., • Willingness to relocate to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Are you fluent in German and seeking a rewarding opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to bring aboard a dedicated and enthusiastic German Speaking Customer Representative. This remote position allows you to work from the comfort of your home while contributing to our exceptional customer service. Your Role: • Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are handled efficiently and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to delivering excellent customer service., • Ability to learn new technologies and tools for effective remote work., • Self-motivated, proactive, and able to adapt to a fast-paced working environment., • Prior experience in customer service is a plus but not mandatory., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and eager for a fantastic opportunity to work abroad? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic Norwegian Speaking Customer Representative. This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a beautiful environment while helping our clients with their needs. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring all inquiries are addressed with care and professionalism., • Communicate effectively through a variety of channels, including phone, email, and chat., • Become familiar with our client systems to provide efficient and high-quality service., • Collaborate with your team to ensure the prompt resolution of customer issues., • Fluency in Norwegian (both written and spoken) is required for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new tools and technologies tailored for remote work., • Self-motivated, proactive, and comfortable in a fast-paced environment., • Open to relocating to Greece for this remarkable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative. This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence. Your Role: • Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become familiar with our client systems to ensure high-quality service delivery., • Work collaboratively with your team to ensure the timely resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills focused on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria. This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism., • Communicate effectively through various channels such as phone, email, and chat., • Become familiar with our client systems to provide high-quality assistance., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote and in-office work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Sofia, Bulgaria for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly and we’ve recently launched a Cash ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We are rated 5* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. We’re looking for an experienced, customer-centric Customer Service Specialist who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we grow our business. In this role, you’ll be responsible play an integral part in helping the Customer Service team deliver world-class service to our Savings customers via in-app chat, email and telephony. This includes liaising with internal and external stakeholders and delivering 5* service, 7 days a week whilst continually implementing process improvements and optimising resources. You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly. At Tembo we utilise the latest tools and systems to deliver top class service, you’ll own the ongoing training and utilisation of these tools to ensure the team are making the most of the tools at their fingertips (eg Using Intercom AI to automatically resolve as many tickets as possible without human intervention). Proven experience in a customer support or operations role within fintech, banking, or a regulated financial services environment Comfortable responding to customers across in-app chat, email, and phone via platforms like Intercom Strong written and verbal communication skills, with a focus on delivering empathetic, clear and world-class customer service Skilled in triaging queries and issues to internal teams (e.g. ISA Transfers, Payments, Home Purchase) and ensuring timely resolution Experience working closely with internal stakeholders such as the Finance team to help resolve payments, deposits, and reconciliation queries Ability to follow and improve internal processes while maintaining service-level targets and accuracy Confident in using support tools and CRMs, tagging queries, and contributing to feedback loops that improve team workflows Detail-oriented and proactive in identifying emerging customer issues or patterns and raising them for process review Collaborative mindset, eager to work cross-functionally and support customers throughout their savings journey Location: Hybrid, with an office in Central London (1-2 days per week in the office)

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.