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Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
We are looking for an enthusiastic and reliable Female Bartender/Bar Assistant to join our team. You will be responsible for preparing and serving drinks, maintaining a clean and organized bar area, and providing outstanding customer service. You’ll be working in a fast-paced environment, so a good attitude and the ability to work under pressure are essential. Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages Provide friendly and professional customer service at all times Keep the bar area clean, stocked, and organized Check customers' IDs to verify legal drinking age Operate POS system and handle cash/credit transactions accurately Restock and replenish bar inventory and supplies Assist in setting up and closing the bar as required Support the team with general cleaning and maintenance duties Follow all food safety and alcohol regulations Requirements: Previous experience in a bar or hospitality setting (Must) Knowledge of drink mixing and bar equipment (a plus) Strong communication and interpersonal skills Ability to work evenings, weekends, and holidays High attention to detail and a positive attitude Must be of legal age to serve alcohol Looking for local people around Chingford area. Person willing to work late night.
Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40hours / week - Location: 138 St John's Wood High Street Pay £12.25 / hour plus Tips
Join Our Brew Crew at Battersea! Full time Barista Extraordinaire Wanted! Do you have a latte love for coffee? Can you froth milk like an artist and serve up smiles with every cup? If so, we need YOU to join our Alma family as a Full-Time Barista All-Rounder! What’s brewing? Crafting perfect coffees that'll make customers swoon Juggling coffee orders and café vibes like a pro Serving up delish food & keeping things clean & cosy Bringing your A-game to customer service — our regulars know your name... and their order! What we’re looking for: A coffee wizard with some serious barista skills Someone who can handle the heat (and the espresso machine) with a smile Quick on your feet, always two steps ahead — no order too complicated! Love for good vibes, great service, and a team-oriented spirit Perks of joining: Endless coffee (obviously) One Delicious, Nutritious Free meal whilst on shift Work in a fun, friendly atmosphere — where no two days are the same! Be part of a close-knit Team who know how to work hard and have fun! If you’ve got the energy, the skills, and a passion for making people’s day better with coffee, we’d love to hear from you!
Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻ 📝 Main Responsibilities: • Lead and supervise the front of house team (waitstaff and bar); • Ensure warm, professional, and efficient customer service at all times; • Manage bookings, guest reception, and dining room organization; • Coordinate with the kitchen and management to deliver a seamless dining experience; • Train and support new staff members, maintaining high service standards; • Handle customer complaints or incidents with discretion and diplomacy; • Monitor team performance and contribute ideas to improve overall service. ⸻ ✅ Requirements: • Previous experience in a similar role is essential (e.g. Head Waiter, Restaurant Floor Manager, or Front of House Supervisor); • Strong leadership and communication skills; • Fluency in both English and Portuguese is essential; • Well-presented, proactive, and customer-oriented attitude; • Ability to work under pressure and manage a team effectively; • Familiarity with POS systems and reservation platforms; • Flexibility to work evenings, weekends, and holidays as required. ⸻ 💼 What We Offer: • A dynamic and supportive work environment; • Opportunities for growth and advancement within the company; • Competitive salary based on experience; • Staff meals and other benefits to be discussed at interview.
Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
Landscape Gardener Team Leader Location: South London Job Type: Self-Employed - Full-Time - UTR (Unique Taxpayer Reference) About Us We are a top-rated, rapidly growing landscape design company committed to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and exceptional customer satisfaction. The Opportunity We are seeking an experienced and highly motivated Landscape Gardener Team Leader to lead our dedicated landscape crew. This pivotal role involves overseeing projects within a 10-mile radius of Clapham, ensuring the delivery of high-quality landscaping services and managing multiple projects efficiently. The ideal candidate will possess a strong background in landscape gardening, including essential hardscaping skills such as bricklaying, paving, decking, and fencing. Excellent leadership abilities and a genuine passion for creating stunning outdoor spaces are crucial. We will be applying to the British Association of Landscape Industries this year, so it's exciting times. Key Responsibilities Lead and Supervise: Supervise and lead a team of landscape gardeners, ensuring efficient completion of tasks to the highest standards and within budget for labour. Project Management: Plan and coordinate daily activities, assign tasks, monitor team performance, and ensure project goals are met. Collaborate and Innovate: Work closely with the company owner to understand project requirements, offer innovative solutions, and contribute creative ideas. Site Assessment: Conduct thorough site assessments and inspections to determine project needs, resources, and potential challenges. Team Development: Train and mentor team members, fostering a positive, collaborative work environment and encouraging continuous professional development. Equipment & Safety: Maintain all equipment and tools in optimal working condition, ensure proper utilisation by the team, and rigorously monitor compliance with safety regulations and best practices. Inventory Management: Manage inventory levels and coordinate supply orders with the owner to ensure timely project execution and delivery. Client Satisfaction: Provide exceptional customer service, promptly addressing any client concerns or questions to ensure satisfaction. Regulatory Knowledge: Possess a working knowledge of relevant building and planning regulations. Qualifications Proven Experience: Demonstrated experience in landscape gardening, with a minimum of 1-2 years in a supervisory or leadership role, or a strong indication of readiness for advancement into such a position. Technical Skills: Proficient in the use of a wide range of landscaping tools and equipment. Industry Knowledge: Strong understanding of landscape design principles and sustainable practices. Knowledge of horticulture is preferred, but can be developed. Organisational Excellence: Excellent organisational skills, time-management abilities, and a proven track record of managing multiple projects simultaneously. Leadership & Communication: Effective communication and interpersonal skills, with a proven ability to motivate, inspire, and lead a diverse team. Financial Acumen: Ability to manage personal taxes and expenditures as a self-employed individual.# Physical Requirements Ability to perform manual labour in various weather conditions. Capable of lifting heavy objects and performing tasks that require physical stamina. What We Offer Competitive Compensation: A highly competitive salary commensurate with experience. Growth Opportunities: Significant opportunities for professional growth and career advancement within an expanding company. Supportive Environment: Join a supportive, collaborative, and dynamic work environment. If you are a passionate and experienced landscape gardener ready to take on a leadership role and contribute to a growing, quality-focused company, we encourage you to apply! Please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position.
We are looking for an enthusiastic Pottery Cafe Assistant/ Supervisor to join our front house team. 20-24 hours a week or more. Must: - trained barista - flexible - supervisor experience - friendly - quick and efficient Main Role: Supervising as required, plus additional help in the studio: · Managing staff – supervising and ensuring the day goes smoothly, allocating jobs and parties appropriately, and providing training if required. · Managing customer interactions – maintaining a high level of customer service, ensuring each customer leaves happy, and resolving customer issues if necessary. · Managing studio bookings – ensuring tables are ready when required, organising table swaps etc. when necessary, and being aware of big groups and parties especially. Ensure confidence with SevenRooms software. · Managing the studio space – making sure paint bottles and squeezy pens are full and working in the main studio and Party Room, palettes and brushes are clean and available, tables and chairs are cleaned effectively, aprons are clean and tidy (and taken to the drycleaners weekly), and back area is tidy and safe. Also periodically check the community board and library and ensure they are up to date, and ensure there are enough samples for upcoming themes. · Maintaining studio supplies - maintain stationery and postage supplies and inform the person responsible for the ordering if an order is needed. · Managing the shop/café space – using the till, aiding with shop purchases and queries, and café orders and queries. Setting up the till at the start of the day and cashing up at the end of the day. · Managing opening/closing – ensuring the studio opens on time and that customers leave on time at the end of the day, and ensuring all necessary jobs are completed. Ensure the studio is prepared for the cleaner if necessary, and lights are off, locks are secured, alarm is on, etc. · Managing schedules – co-ordinating lunchtimes around parties and changeovers to ensure the best team is available when needed. · Communication with team and managers – ensuring the team on each day is aware of any important changes (price changes, special offers, potential problems, etc.), and passing on any issues or complaints from the team to managers. · General studio assistance – help the rest of the team with pottery collections, wrapping up, washing up, etc
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. We are looking for enthusiastic, hardworking, and friendly Team Member to join our Honi Poke Family! The Role: As a Team Member, you're expected to provide excellent customer service and keep your working area exceptionally clean and orderly. We'll teach you everything else you need to know. We offer: · Starting from £12.25 per hour · Enjoy complimentary meals during your shifts · Receive a generous discount for you, your friends, and your family to enjoy our menu · Uniforms are provided Come and Join Our Honi Poke Team!
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
We are seeking a well-presented, professional, and motivated Luxury Retail Sales Assistant to join our high-end retail team. The ideal candidate will have a confident and personable approach to customer service, with the ability to sell and advise on fine jewellery pieces. A background in luxury retail is preferred. Key Responsibilities: Provide exceptional customer service tailored to individual client needs Confidently advise and sell luxury jewellery pieces Maintain excellent product knowledge Ensure the boutique is immaculate and merchandise is presented to the highest standards Adhere strictly to uniform and grooming guidelines Process sales transactions accurately Support daily operations including stock handling, visual merchandising, and store maintenance Build and maintain long-term client relationships Requirements: Previous experience in luxury retail or high-end customer service is preferred Impeccable appearance and personal presentation Excellent communication and interpersonal skills Strong sales ability and product knowledge Reliable, punctual, and team-oriented Ability to work flexible hours, including weekends and holidays If you take pride in your appearance, have a passion for luxury goods, and excel in customer engagement, we’d love to hear from you.
We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.
We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our newest Angel branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Part time positions open, Permanent Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)
🚛 Driver / Warehouse Operative – UB6 (Greenford area) 💷 £13–£19.50/hr + paid overtime 📅 25 days holiday + bank holidays We’re looking for an experienced and customer-focused Driver/Warehouse Operative to join our busy team in UB6. If you're reliable, hard-working, and live within 40 minutes of UB6, this could be the perfect fit. What we offer: ✅ £13–£19.50 per hour ✅ Overtime opportunities ✅ 25 days holiday + bank holidays ✅ Supportive team and fast-paced environment Requirements: 🔹 Full UK driving licence (essential) 🔹 Previous experience in a warehouse/driver role 🔹 Strong customer service skills 🔹 Must live within a 40-minute radius of UB6 (Greenford & surrounding areas) 📍 Location: UB6 – West London 📨 Ready to get started? Apply now or tag someone who’s a great fit!
At Gerry's Hot subs, we serve up delicious sandwiches with fast service and hometown pride. We're a busy, high-energy spot that values teamwork, consistency, and customer satisfaction. Now , we're looking for a strong Assistant manager to help lead the crew and keep things running smooth every shift. Assit in day to day operations Lead shifts and support staff Ensure food quality, cleanliness, and great customer service Step in when the Manager is off-site We are looking for experience in food service, retail and leadership Food safety knowledge is a plus Flexible scheduling Weekends
🚚 Delivery Driver – E16 (East London) 💷 £13–£19.50/hr + paid overtime 📅 25 days holiday + bank holidays We’re hiring an experienced Delivery Driver to join our busy team in E16. If you’re dependable, customer-focused, and know your way around East London – this is your opportunity! What we offer: ✅ £13–£19.50 per hour ✅ Overtime available ✅ 25 days holiday + bank holidays ✅ Friendly team and stable, full-time work Requirements: 🔹 Full & clean UK driving licence (essential) 🔹 Previous delivery driving experience required 🔹 Must live within 40 minutes of E16 (East London & surrounding areas) 🔹 Good communication & customer service skills 📍 Location: E16, East London 📨 Apply now or tag someone perfect for the role!
ONE75 - West End Lane (West Hampstead) Exciting opportunity alert! Our bar specialised in craft cocktails, is looking for a skilled and passionate waiter/waitress to join our team. The ideal candidate will have a genuine love for working with people, a positive attitude, and a commitment to providing outstanding customer service. Whether you are greeting guests, taking orders, or serving drinks, your role will be pivotal in ensuring every guest leaves with a smile.
An exciting opportunity has arisen for a new Deli Assistant to join our team! We pride ourselves in the quality and range of food that we deliver to our local community. We are open seven days a week from breakfast time until afternoon. We need our new supervisor to display exceptional skills in running the day to day operations and also to be consumer focused. We have a great team here who need the expertise of a strong leader so that they too can develop. Responsibilities: · Ensure food is prepared and presented in accordance with company standards · Maintain a clean and organized work area, including proper storage and rotation of food items · Assist customers with their orders, providing excellent customer service · Operate deli equipment, such as slicers and grills, in a safe and efficient manner · Follow all food safety and sanitation guidelines to ensure the health and safety of customers and staff · Manage inventory levels and place orders for deli supplies as needed Ensure that the team has all the knowledge and skills required to deliver a great food and service experience to our customers while behaving in a way that aligns with our culture. Requirements: · Previous experience in a similar role, such as cooking, working in a kitchen or barista · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong teamwork and communication skills to effectively collaborate with other team members · Experience in supervising or managing a team · Passion for hospitality and providing exceptional service to customers Salary: £12.50 per hour + cash and card tips
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
The Lavery is newly opened restaurant in South Kensington. Set in a beautifully restored listed townhouse our restaurant offers a refined yet welcoming atmosphere just steps from galleries and museums. With a seasonal lunch and dinner menu crafted Yohei Furuhashi, we focus on simple, seasonal, elegant dishes served with warmth and care. We are looking for waiters and bartenders to join our front of house team, to ensure our guests have a memorable and outstanding experience. We're looking for people with the following experience/skills: Previous server or hospitality experience in a restaurant or hotel is preferred Excellent communication and customer service skills Warm, welcoming and passionate about creating memorable experiences Keep up with the pace of the restaurant while keeping high standards Must be able to work evenings, weekends. You'll get: - Generous holidays - Health Shield medical cashback scheme - Beautiful building with amazing facilities including on-site bike shed and showers - Supplier trips and plenty of other training - 50% staff discounts in the Restaurant and Cafe - & of course delicious staff meals
Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
Company Description At Steppe2, we enable brands to connect in person with their consumers, using targeted field marketing to create exceptional customer experiences. We are not just a sampling and demonstration partner, but also specialize in high value, technical, and contract sales where mass advertising is limited. Our role includes providing the extra reassurance and human touch that are essential to enhancing your marketing funnel and improving sales conversions. Role Description This is a full-time Graduate Sales Trainee role starting in July 2025 at Steppe2. The role is hybrid, based in Greater London with some work-from-home flexibility. The Graduate Sales Trainee will be responsible for engaging with customers, conducting sales presentations, managing customer accounts, and participating in sales-related training sessions. The trainee will also assist in developing sales strategies and improving sales performance. Qualifications Strong Communication and Customer Service skills Sales experience and ability to engage customers effectively Training and Sales Management skills Self-motivated with excellent interpersonal skills Ability to work independently and as part of a team
🌟 We’re Hiring: Waitress / POS Superstar 🌟 📍 Back9 Barbecue & Braai – Hainault Are you friendly, confident, and love working with people? We’re looking for a vibrant front-of-house team member to join our growing BBQ family! 🧡 What You’ll Be Doing: Taking food & drink orders with a smile Operating our POS system with confidence Shaking up cocktails (we’ll train you if needed!) Delivering top-notch service with a warm, welcoming attitude Helping keep the energy high and the vibes even higher! ✅ What We’re Looking For: A friendly, positive attitude Great communication & team spirit Comfortable with tech (POS experience a plus) Some experience in hospitality or customer service Interest in cocktails or food & drink is a bonus! 🎯 Perks: Great pay + tips Flexible shifts Free staff meals A fun, supportive team Work in a buzzing BBQ joint with South African soul and Texan fire!
Azura is seeking an experienced Bartender for our restaurant bar and terrace. Responsibilities: • Mixing, garnishing and serving alcoholic and non-alcoholic drinks • Helping guests choose menu items or guide them through drink options • Taking orders and making guests feel taken care of Requirement: • Experience working in a bar • Good knowledge about drinks/cocktails • Good customer service skills • A passion and energy for people skills
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.
Fish! Kitchen in Kingston KT2 7AF a restaurant and takeaway - is seeking an experienced and reliable waiter/waitress to join our small, dedicated team for a permanent, long-term position. You must be able to work between Tuesday and Saturday in a various weekly rota. The restaurant is closed on Mondays and Sundays. The shift are lunch 10am to 4pm, dinner 4pm to close and some double shifts all day with break. The hours are around 25-30 per week. About Us: Our small but perfectly formed restaurant offers a range of seafood delights, from classic fish & chips to lobster and oysters. We pride ourselves on serving the freshest fish and seafood, sourced directly from our own fishmonger, Jarvis, located next door. The Role: - Customer Service: Provide excellent service in both our restaurant and takeaway sections. - Environment: Friendly atmosphere catering to families, regulars, locals, and business professionals. What We Offer: - Pay: £12.50 /hour plus full share of weekly tips - Payment: Monthly payment with weekly access available via the Wagestream app. - Holidays: 28 days holiday (including bank holidays), increasing with length of service. - Discounts: 20% discount when dining in. - Meals: Complimentary meals and drinks during shifts. - SAGE retail-wellbeing discount, in-house training, and pension scheme. Requirements: - 1-2 years of experience as a waiter/waitress in a restaurant. - Availability: Full-time availability as per the weekly rota. - Excellent communication skills. - Naturally organized. - Personable and friendly attitude. - Team player. - Trustworthy and efficient. ** Eligibility** All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
We are looking for an experienced General Manager to join our small but mighty team and oversee our two locations in Peckham & Deptford - proud to serve some of the best tacos and margaritas in London. Must have experience in: Operational Management Staff Management Awesome Customer Service Must haves: Dynamic and able to use initiative to make decisions Ensuring positive team culture Passionate and hardworking Ideally some kitchen experience Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape the future of Taca Tacos.
📍 Location: South Bank, London – steps away from Tate Modern 📅 Start Date: Immediate We are Uncommon – a popular and established coffee shop and delicatessen, known for our passion for great coffee, quality produce, and friendly service. We're growing our team at our newest location in the heart of London’s South Bank and are now looking for an experienced Supervisor / Team Leader to support and inspire a team of 5. What We’re Looking For: You’ll have: Previous experience in a supervisory or team leader role within a café, deli or hospitality setting. Strong barista skills (latte art is a big plus!) A background in retail, shopkeeping or food service, and a genuine love for food and drink. A positive, hands-on attitude and the ability to lead by example. Smile is a key! :) Your Key Responsibilities: Overseeing daily operations and supporting the manager Leading and motivating a team of 6 to deliver outstanding customer service Placing stock and supplier orders when required Following up on stock control, deliveries and invoices Providing excellent food and drink standards at all times Maintaining a clean, tidy and welcoming environment Ensuring all team members follow store procedures and hygiene standards Helping resolve customer queries and complaints professionally Supporting with promotions, displays and merchandising What We Offer: Competitive pay (based on experience) Monthly bonus based on sales performance Staff discount on food and drinks A positive and welcoming team environment A chance to grow with a young and ambitious brand Ready to take the next step in your coffee career and lead a passionate team in one of London’s most exciting locations? Apply today and be part of something Uncommon.
Company: NIJI Handcrafted Mochis. Location: Old Spitafields Market. Job Description: As a shop assistant at the Niji Mochis stand, you will be responsible for the correct customer service and care of the work area. Requirements: - Fluency in English and Spanish is essential. - Previous experience in retail is a must. - Friendly, organized and dynamic. Friendly and happy Company Culture. :) Growing opportunities.
Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all four of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring bartender who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney".
We are looking for food & bar runners for our restaurant & bar. The restaurant boasts 150 covers across 2 floors, a roof terrace and an outdoor area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: • Delivering food and drink orders from the kitchen and bar • Ensure food and drink orders are correct before serving to guests • Present neat and professional appearance • Setting up tables Requirement: • Passion for the industry • Customer service skills • Work well under pressure • Very good attention to detail
We are looking for like-minded, enthusiastic and energetic individuals to join this exciting project. It is a fast paced environment but a fun place to work. This is more of a factory run operation rather than an artistic cake making environment. Looking for someone to work as back of house decorating cakes and other products and front of house customer service. Experience is not required as training is provided. It is also for front of house. Experience of working in a customer service role could be beneficial. Future progression opportunities are avaliable. looking to fill full time and part time roles. Requires to work weekends.We require the keen attitude &willingness to
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced waiter / waitress to join our team. Responsibilities: • Greeting guests and taking drink and food orders • Close attention to the needs of guests • Delivering food and drinks from the kitchen and bar • Ensuring the food order is made correctly • Prepare bills and process payments • Setting up tables Requirement: • Passion for the industry • Customer service skills • Work well under pressure • Very good attention to detail
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES - Meeting daily sales targets and maximizing sales opportunities. - Providing excellent customer service and creating a positive shopping experiences. - Demonstrating products and addressing customer inquiries. - Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT - Leading, motivating and coaching the team - Ensure team members are meeting performance goals - Conducting performance reviews and providing feedback. - Creating and managing staff rotas INVENTORY AND OPERATIONS - Managing stock levels and ensure the counter is well- stocked. - Maintaining a clean and organized sales area. - Ordering and replenishing products as needed. - Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £15 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.
Required in Terra Cotta Warriors Ltd Business in London, Manager will make sure the premises run smoothly and that customers are satisfied. Should have responsibilities both ‘front of house and ‘back of house -Typical duties include: Training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Qualifications and training - Qualification in business studies at degree or master level , catering or hospitality or management could give you an advantage. Experience is essential in this field of business or sales. Key skills for restaurant managers Strong customer service skills. Commercial awareness. Interpersonal and team working skills. The ability to priorities and juggle multiple responsibilities. Excellent communication skills. Management and administration skills. Problem-solving skills. Organisational skills. Language - Requirement: Proficient in English and Chinese The Company will provide Tier -2 Sponsorship for the right candidate
We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
We are seeking an experienced Dispensing Optician to join our friendly and professional team at Boots Opticians in Teddington. In this role, you will provide expert advice and dispense eyewear to our valued patients, ensuring the highest standards of care and service. Key Responsibilities Provide professional dispensing services, including fitting and adjusting spectacles Advise customers on lens options, frame choices, and optical products Perform accurate measurements to ensure proper lens fitting Support the optometrist team in delivering exceptional eye care Handle repairs, adjustments, and aftercare for eyewear Maintain accurate records and comply with company policies and clinical standards Contribute to a positive, patient-focused environment Required Experience & Qualifications -GOC-registered Dispensing Optician - Proven experience working as a Dispensing Optician – training will not be provided for this role - Excellent knowledge of lenses, frames, and optical products - Strong communication and customer service skills - Ability to work effectively as part of a team and independently - High attention to detail and professional approach Job Types: Full-time, Contract, Permanent Pay: Up to £35,000.00 per year Work Location: In person
Hello! we are looking to expand our ecommerce team we ideally need someone with experience with product listings, product management & customer service skills! job description: list products for sale manage and optimize products market research for keywords for product placement manage accounts health and customer service skills within those managed accounts. please let us know if you have any skills within online marketplaces. Amazon Ebay Onbuy Temu & others full time 5 working days 9-5pm
We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Chef – Weekend Role with Growth Potential Location: Mac Bae The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (with scope to increase as the business grows) Experience: Minimum 1 years in a professional kitchen. Food Safety trained Trials Available: Every weekend ( 1 slot for this weekend available ) About Mac Bae Mac Bae is a bold Caribbean kitchen with a Latin twist, proudly based inside The Golden Anchor in Peckham/Nunhead. Our menu centres around indulgent, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate, fast-growing startup serious about flavour, hospitality, and building a supportive, high-energy workplace where people feel valued and can thrive. The Role We’re on the lookout for a talented, motivated chef to lead our kitchen during weekend services. With plans to expand our operating days to Wednesday–Sunday within the next 3–6 months, this role offers a clear pathway to Kitchen Manager for the right candidate as the business grows. Key Responsibilities: Lead kitchen operations during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand standards Maintain consistency in taste, presentation, and food safety Manage inventory, ordering, and kitchen prep to ensure smooth service Train and support junior team members during prep and service Uphold strict hygiene, cleanliness, and organisational standards Contribute ideas for menu development and specials Stay calm, focused, and solutions-driven in busy, high-pressure situations Who We’re Looking For Minimum 3 years’ experience in a commercial/professional kitchen Strong leadership, time management, and communication skills Passion for bold, modern Caribbean and Latin flavours High attention to detail with excellent cleanliness and organisational habits Comfortable working in a fast-paced, startup environment Committed to delivering outstanding food and customer service Positive, proactive, and hands-on attitude Why Work With Us? - Be part of a growing brand with opportunities for creative input - Clear route to Kitchen Manager as we expand to 5-day service - No early morning shifts - Supportive, collaborative, and respectful team culture - One-month training period to learn our menu and systems - Three-month probation period - Paid monthly Interested? We’d love to hear from you — drop us a message to find out more.
Waiter / Waitress – Capeesh Restaurant, Canary Wharf We are looking for a friendly and experienced Waitress to join our team at Capeesh, a vibrant and elegant Italian restaurant located in the heart of Canary Wharf. Requirements: - Minimum 6 months of experience in a similar role - Excellent English communication skills - A passion for customer service and hospitality - Polite, reliable, and well-presented with a positive attitude If you thrive in a fast-paced environment and enjoy providing memorable dining experiences, we’d love to hear from you!
Position: Waitress/Waiter Location: Heroica Lounge, Royal Victoria Docks Salary: Competitive hourly rate plus service charge Employment Type: Full-Time/part time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We pride ourselves on serving delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests. Job Description: We are looking for enthusiastic and customer-focused Waitresses/Waiters to join our team. The successful candidates will play a key role in ensuring our guests have an enjoyable and memorable dining experience. Responsibilities: Greet and seat guests promptly and courteously Take accurate food and beverage orders and relay them to the kitchen staff Serve food and drinks efficiently and professionally Ensure guests have everything they need and address any special requests Clear and clean tables, ensuring the dining area is tidy and presentable Assist in setting up and closing down the restaurant Provide menu recommendations and upsell additional items Handle customer inquiries and resolve any issues promptly Work as part of a team to deliver excellent service Requirements: Previous experience in a similar role is preferred but not essential Excellent communication and interpersonal skills Friendly, approachable, and professional demeanor Ability to work in a fast-paced environment Strong attention to detail and organizational skills Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive hourly rate plus tips Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverages Flexible working hours
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times
Are you looking for a dynamic part-time job in a fast-paced, friendly environment? Join our team as a Restaurant Runner! This position is for evenings only, from 6.30-9.30pm, for 3 hours per day with the possibility of extended hours during busy evenings or weekends. Benefits include a competitive hourly wage in accordance with the government national wage (21 and over £12.21, 18 to 20 £10.00), a friendly and supportive team environment, and the opportunity to gain experience in the hospitality industry. Responsibilities: - Assist servers by delivering food and beverages to tables - Clear empty plates, cutlery, and glasses - Wipe down and reset tables for the next guests - Restock service stations with cutlery, napkins, trays, and glasses - Support servers in maintaining a clean and tidy dining area - Assist in closing down the restaurant depending on shift.providing exceptional customer service to enhance the guest experience - Keep guest toilets clean, tidy, and well-stocked Requirements: - strong work ethic - ability to work in a team - excellent communication skills - ability to stay organized and handle multiple tasks efficiently Previous experience in a restaurant setting is required. If you're reliable, energetic, and eager to contribute to our restaurant's success, we'd love to hear from you!