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Customer Engagement Lead • Hourly Rate: £18.22 PAYE / £23.17 Umbrella (increasing from 1 April 2026 to £19.24 PAYE / £24.47 Umbrella), • Location: Manchester Day-to-day of the role: * Lead Engagement Activity: • Deliver a variety of engagement activities across digital, virtual, and face-to-face channels., • Ensure inclusive opportunities for all community groups to contribute, focusing on seldom-heard voices., • Promote the ILED programme effectively to all stakeholders. Gather and Use Insight: • Analyse and present engagement findings to teams and leaders to support informed decision-making., • Maintain accurate data and records to evidence impact and support future inspections. Support Co-production & Feedback: • Facilitate workshops, focus groups, and digital feedback mechanisms., • Manage digital communication content including newsletters, blogs, and updates., • Enable frontline colleagues to contribute ideas and feedback effectively. Team & Administrative Support: • Coordinate local engagement sessions and manage the People’s Voice inbox., • Provide business support to the Integrated Customer Engagement Team, handling complaints, FOIs, and SARs., • Strong background in Adult Social Care, ideally within integrated health and social care settings., • Proven experience in customer-focused roles with diverse communication techniques., • Skilled in designing, delivering, and evaluating engagement activities., • Proficient in managing meetings, document preparation, and presentation., • Knowledge of GDPR and data handling, with familiarity in ASC functions and statutory responsibilities., • Excellent interpersonal skills, able to influence and build relationships across various stakeholders., • Strong digital and analytical skills, including proficiency in Microsoft Office, SharePoint, and digital communication tools., • Good organisational skills, attention to detail, and ability to manage multiple priorities., • Flexible working to meet service needs., • Commitment to Trafford’s EPIC values: Empower, People-centred, Inclusive, Collaborative.

Role Purpose The PMO Analyst serves as the "single source of truth" for the migration project. You will translate raw data into actionable insights, ensuring that the RFP process is objective, the SQL team is technically prepared, and the migration budget remains solvent. Your primary goal is to provide the data-driven evidence required to prove the project is meeting its milestones. Key Responsibilities1. RFP Coordination & Procurement Governance * Version Control: Act as the custodian for all RFP documentation, ensuring all stakeholders are working from the most recent technical specifications. * Scoring Management: Aggregate and normalize scoring matrices from various evaluators to provide a transparent, weighted recommendation for vendor selection. * Vendor Liaison: Manage the "Question & Answer" log between the Trust and bidding vendors, ensuring all parties receive consistent information simultaneously. 2. Training Audit & Technical Readiness * Certification Tracking: Maintain a real-time dashboard of the SQL team's progress through the Epic Training Track (specifically ODBA and relevant Cogito certifications). * Risk Mitigation: Proactively identify "knowledge gaps." If a developer fails a certification or a training deadline is missed, you must escalate this as a project risk that could delay the migration timeline. * Resource Forecasting: Help the Delivery Manager understand when specific team members will be "operationally ready" based on their training completion dates. 3. Financial Control & Cloud Economics * Budget Monitoring: Track actual spend against the "Epic on Azure" migration fund, highlighting variances before they become deficits. * Consumption Analysis: Monitor Azure cloud consumption costs (OpEx) during the pilot phases to ensure they align with initial projections. * Training ROI: Verify that specialized training costs are tracked and that the Trust is utilizing its allocated educational credits effectively.

Our client, a leading technology firm, is currently seeking an EPIC Delivery Lead for an exciting contract position. As the L6 lead, your role focuses on ensuring the project meets its institutional promises, providing governance that allows delivery teams to work effectively. Key Responsibilities: • Overarching Governance: Establishing and chairing the project steering committee, ensuring the migration adheres to organisational standards and regulatory compliance, • Stakeholder Management: Serving as the primary point of contact for C-suite executives and clinical leadership, managing expectations and securing buy-in, • Financial & Resource Oversight: Managing the macro-budget for the migration and ensuring high-level resource allocation across various workstreams, • Strategic Risk Mitigation: Identifying long-term risks (e.g., scope creep, vendor delays) and developing high-level contingency plans, • Final Escalation Point: Acting as the ultimate decision-maker for critical path conflicts that cannot be resolved at the delivery manager levelJob Requirements:, • Experience as a Delivery Manager or in a similar role within the technology sector, • Strong understanding of governance frameworks and regulatory compliance, • Excellent stakeholder management skills, particularly with C-suite executives, • Proven experience in managing large-scale project budgets and resource allocation, • Ability to identify and mitigate long-term risks and develop contingency plans

2. Key ResponsibilitiesA. Workforce Transformation & Training Roadmap * Skills Gap Mapping: Assess existing onshore SQL DB skills against the rigorous requirements of Epic's Chronicles (ODB) and Clarity/Caboodle (Cogito) architectures. * Certification Management: Design and enforce a strict training timeline to ensure all team members achieve Epic ODBA and Cogito Fundamentals certifications by the May-26 deadline. * Knowledge Retention: Strategy development to ensure "Onshore" remains the primary support model, reducing dependency on external consultants and keeping intellectual property within the Trust/Organization. B. Technical Sprint Planning (Azure & Epic) * Backlog Grooming: Translate complex Epic infrastructure requirements (e.g., setting up the Cogito Data Warehouse on Azure) into digestible Agile user stories. * Sprint Execution: Lead the "Tech-Build Squad" in the deployment of ODBA environments, ensuring high-availability and disaster recovery protocols align with Barclays/NHS standards. * Dependency Mapping: Coordinate with the Azure Platform Engineers to ensure the underlying storage and compute are optimized for the heavy I/O demands of an Epic database. C. Onshore Resource Coordination * Squad Leadership: Act as the Scrum Master/Delivery Lead for the onshore SQL-to-Epic transition team. * Stakeholder Liaison: Work closely with Magda (Data Mgmt) and Vibhor (Purview) to ensure the Cogito reporting layer integrates seamlessly with the Purview data governance framework. * Performance Tracking: Monitor "Velocity" not just in terms of code, but in terms of learning milestones and certification pass rates. 3. Required Technical Background * Legacy SQL Mastery: Deep understanding of SQL Server, T-SQL, and traditional ETL processes. * Epic Ecosystem Knowledge: Familiarity with the Epic 3nd-tier architecture (Caché/IRIS, Clarity, Caboodle). * Azure Infrastructure: Understanding of Azure SQL Managed Instances, Azure Data Lake Storage (ADLS), and Synapse Analytics. * Agile Proficiency: Expert level in Jira/Azure DevOps (ADO) for tracking technical delivery. 4. Critical Success Factors (The "Definition of Done" for Jun-26) * Certification: 100% of identified onshore SQL staff are ODBA/Cogito certified. * Environment Readiness: The Cogito Data Warehouse is fully provisioned on Azure and passing performance stress tests. * Governance: All new Epic data structures are registered and classified within Microsoft Purview.

We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value.

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint venture between Hafnia, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan and Símbolo We are looking for a Senior Engineer to establish and lead our new Developer Experience team. This team’s mission is to improve engineering productivity, consistency, and satisfaction by building and maintaining the systems, processes, and tooling that underpin our Software Development Lifecycle (SDLC). You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams. This is a hands-on role with significant influence: you will design systems, implement tooling, measure productivity gaps, and drive adoption of better practices across the engineering organisation. Requirements • CI/CD Infrastructure & Tooling, • Own and operate CI/CD systems (GitHub Actions, runners, caching, artifact storage)., • Maintain stability, scalability, and cost-effectiveness of pipelines., • Build and maintain systems for our monorepo., • Ensure CI/CD observability, with metrics flowing into Datadog/Slack., • Pipeline Instrumentation & Optimisation, • Analyse pipelines for inefficiencies (e.g., flaky tests, redundant steps, lack of caching)., • Recommend and implement optimisations (parallelisation, test selection, caching strategies)., • Define benchmarks and KPIs (e.g., build times, flakiness %, cost per run)., • Measure and report on productivity gaps (e.g., time lost to flaky tests, slow builds, manual release steps)., • Onboarding & Documentation, • Maintain up-to-date documentation on SDLC processes, CI/CD, release flows, and GitHub usage., • Provide templates, playbooks, and starter kits., • Automate repetitive onboarding processes., • GitHub & SDLC Guardrails, • Own GitHub governance (branch protections, repo standards, integrations)., • Implement base SDLC guardrails (PR templates, code owners, security scans)., • Ensure compliance requirements are integrated into pipelines., • Monitoring & Incident Flow, • Set up alerts for pipeline health regressions., • Provide first-level triage to distinguish infra vs. test vs. dependency issues., • Escalate to the correct engineering team and ensure test ownership is tracked., • Release Management Support, • Build tooling for release notes, changelogs, packaging, and deployment., • Standardise release processes across services., • Enable customer-facing packaging and deployments, without owning release decisions., • Change Management & Adoption, • Identify friction in developer workflows through metrics, surveys, and incident data., • Drive adoption of DevEx improvements by partnering with engineering teams, running enablement sessions, and monitoring uptake., • Define test strategy, coverage, or quality gates (owned by engineering teams)., • Own microservice/domain documentation., • Proven experience with CI/CD platforms (e.g., GitHub Actions, GitLab CI, CircleCI)., • Strong background in SDLC practices and developer productivity tooling., • Hands-on experience with infrastructure automation (e.g., Docker, Kubernetes, IaC with Terraform, Ansible or Pulumi)., • Familiarity with observability & monitoring (Datadog, Prometheus, or similar)., • Experience managing or improving monorepo build systems., • Strong ability to measure developer productivity gaps and define KPIs., • Experience in driving adoption of change in engineering organisations., • Experience in release engineering or building developer-facing platforms., • Background in Software Engineering, SRE or infrastructure engineering, with a strong developer tooling focus., • Knowledge of compliance-driven SDLC requirements (e.g., ISO 27001, SOC2)., • Join a pioneering joint venture at the intersection of AI and industry transformation., • Work with a diverse and collaborative team of experts from various disciplines., • Opportunity for professional growth and continuous learning in a dynamic field.

Position: Head QHSE JD: • Bachelor’s Degree (B.Sc.) in Mechanical Engineering (mandatory), • IRCA‑approved and registered Lead Auditor (or equivalent) for at least one IMS standard:, • ISO 9001 (Quality Management), • ISO 45001 (Occupational Health & Safety), • ISO 14001 (Environmental Management), • International professional certifications in multi‑disciplinary areas such as:, • Welding, • Non‑Destructive Testing (NDT), • Painting / Coatings / Surface Protection (preferred), • Minimum 20 years’ experience in Quality & HSE Management within offshore oil & gas projects, • Experience across all project phases: concept, FEED, detailed engineering, and EPIC/execution, • At least 5 years in a senior QHSE leadership role with a major Operator, EPC/EPIC contractor, or international consultant, • Quality Manager / Head of Quality profile, • Looking for candidates who hold relevant certifications such as NACE and recognized welding qualifications, along with strong quality management experience. If the above JD suits your profile, kindly share me your resume on

Maintain a real-time dashboard of the SQL team's progress through the Epic Training Track (specifically ODBA and relevant Cogito certifications).

Our client, a leading technology firm, is currently seeking an EPIC Delivery Lead for an exciting contract position.

To lead the technical transition of onshore SQL Database resources into certified Epic ODBA and Cogito professionals.You will manage the dual-track of.Training), ensuring the 'Human Capital' is as ready for Azure as the 'Platform' is.Workforce Transformation & Training Roadmap.Assess existing onshor

We're on the lookout for a true standout Assistant Manager with recent experience to lead our dynamic team across multiple departments. Boom Battle Bar & Escape Hunt!. Our Managers are included in epic incentives.

A leading gaming company in the United Kingdom is seeking an experienced Communications Director to oversee communications strategies across EMEA.This position requires exceptional relationship-building skills and at least 12 years of experience in communications, preferably within consumer technolo

Too many computers and too few carbon-based life forms.We are looking for interesting people to join our dynamic team of happy and talented humans.If you are looking for a company that provides more than just being a number and want to grow and be offered the opportunity to expand your knowledge, th

EPIC JOB + EPIC BENEFITS = EPIC LIFE. Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. At the core of Epic’s success are talented, passionate people.

A renowned healthcare provider in London seeks an Administrator Co-ordinator to manage administrative processes associated with patient pathways.The role emphasizes effective communication and excellent organizational skills to ensure high-quality service delivery.Ideal candidates should have releva

EPIC JOB + EPIC BENEFITS = EPIC LIFE. Being Epic means being a part of a team that continually strives to do right by our community and users. Epic Games is seeking a passionate and experienced Senior Product Manager for our Machine Learning Solutions team.

Candidates with Epic certification will be hired at a higher band, while those without will receive training.

EPIC JOB + EPIC BENEFITS = EPIC LIFE. Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Senior Marketing Manager, EMEA – Epic Games.

The role involves optimising Epic OpTime and Anesthesia applications and requires 3+ years of relevant experience, along with necessary certifications. A global not-for-profit private hospital group in London is looking for a highly skilled EPIC Consultant to join their team.

EPIC JOB + EPIC BENEFITS = EPIC LIFE. At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment.

A leading gaming company in London is seeking a Lead Level Designer to join their EVE: Vanguard team.This position involves leading a team of level designers, which includes mentoring, designing engaging game levels, and collaborating across disciplines to enhance player experience.Ideal candidates

EPIC JOB + EPIC BENEFITS = EPIC LIFE. Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. Epic's award‑winning Unreal Engine technology not only provides game developers the ability to build high‑fidelity, interactive experiences for PC, console, mobile, and VR, i

Candidates should have proven EPIC migration experience and a strong understanding of healthcare data structures. A leading healthcare consultancy is seeking an EPIC Data Migration Specialist to join their team remotely in the UK.

A leading gaming company in Greater London seeks a Data Engineer to design and maintain data infrastructure, ensuring reliability and efficiency.You will be responsible for building data pipelines, managing AWS infrastructure, and collaborating with teams to implement scalable services that support

Job Title: EPIC Consultant (OpTime and Anesthesia). This role involves supporting the ongoing optimisation of Epic OpTime and Anesthesia applications. You will collaborate closely with clinical, operational and IT stakeholders to ensure Epic supports safe, efficient and high-quality surgical workflo

A leading game development company in Greater London seeks a Senior Language Programmer to work on the Verse programming language and its integration with the Unreal Engine.Candidates should have a strong background in C++ and software programming principles.The role offers an opportunity to influen

A renowned burger establishment in the UK is looking for an Events Chef to join their dynamic team.In this fast-paced role, you will assist the truck team in creating delicious burgers and traveling to events like festivals and weddings.Ideal candidates are passionate about food, eager to learn, and

EPIC JOB + EPIC BENEFITS = EPIC LIFE. The Epic Communications team advances the company’s narrative and represents Epic products and the company vision to external and internal audiences globally. Epic prides itself on creating a collaborative, welcoming, and creative environment.

Epic Build/Implementation experience with a focus on Epic Willow, Ambulatory, Compass Rose, and/or Bridges. Maintain and expand Foundation Health’s Epic Integration Playbook, proactively identifying changes in Epic’s upgrade cycles that may impact our integration points. Drive the technical work

A cutting-edge gaming company in Greater London is seeking a Design Director to lead the vision for the Battle Pass and other Fortnite products.This role requires over 7 years of experience in game design and strong analytical skills.The successful candidate will collaborate with multiple teams to e

Responsibilities include using the EPIC system, collaborating with multidisciplinary teams, and providing excellent customer service.

A leading game development company in Greater London is looking for an Engineering Lead to manage the Data Interfaces team.This role involves mentoring a high-performing group and collaborating with various stakeholders to maintain a scalable data platform.Candidates should have over 3 years of expe

A leading technology solutions provider is looking for a Senior Analyst in London to support the rollout of Epic Beacon for an Oncology Clinic. Ideal candidates will have a strong understanding of oncology workflows and experience with Epic systems.

A leading video game company is seeking an experienced attorney to manage regulatory compliance efforts and advise senior management on new laws.The ideal candidate should have over 8 years of experience in regulatory compliance and the ability to navigate complex issues in a collaborative manner.Th

This role involves analyzing clinical workflows, modifying EHR systems like Epic, and providing support to users. The ideal candidate should have a Master's degree, relevant experience, and Epic Certification.

A leading technology company is seeking a qualified attorney for a regulatory compliance role.This position entails advising management on key regulations, leading compliance strategies, and handling regulatory inquiries.Ideal candidates have 8+ years of relevant experience, preferably within the te

A healthcare organization in London is seeking a Principal Trainer to lead the training for their new Electronic Patient Record system.The role involves managing training delivery, developing curriculum, and ensuring that staff are prepared for system changes.The ideal candidate will have experience

Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i. Referrals increase your chances of interviewing at Epic Games by 2x. Represent Epic Games through asynchronous and live support, presence at trade shows such

Due to continued growth and an expanding pipeline of EPIC implementations, they are now looking to build out their permanent Data Migration capability. This is a fully remote, permanent opportunity (UK-based), offering long-term stability, exposure to major NHS transformation initiatives, and the ch

EPIC JOB + EPIC BENEFITS = EPIC LIFE. Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. Like what you hear? Come be a part of something Epic!.

A prestigious NHS trust in Greater London seeks healthcare and administrative professionals for its Electronic Health Record (EHR) team.The role involves analyzing processes, modifying the EHR system, and providing end-user support.Candidates should understand NHS inpatient services and have enthusi

EPIC JOB + EPIC BENEFITS = EPIC LIFE. At the core of Epic’s success are talented, passionate people. From character and level design to competitive gameplay and system design, help shape the future of interactive entertainment at Epic.

A pioneering healthcare technology company is looking for an Implementation Manager - Epic Specialist to lead seamless EHR integrations. Ideal candidates will have strong experience with Epic systems, a proven track record in EHR implementations, and the ability to navigate complex technical environ

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content

A healthcare organization in London is seeking a Principal Trainer for their Electronic Patient Record (EPR) Acceleration Programme.This role involves managing the training curriculum, leading trainers, and ensuring the successful delivery of training for new systems.The ideal candidate will have ex

A leading gaming company is recruiting a Senior Programmer for the Fortnite Online team.Responsibilities include designing online features, building APIs for the Unreal Engine, and ensuring player online experience is resilient.The ideal candidate must have strong C++ skills and experience shipping

Senior Analyst – Epic Beacon Rollout & Implementation. TEKsystems are seeking a Senior Analyst to form part of a team to support the rollout and optimisation of Epic Beacon (oncology) in line with the creation of an Oncology Clinic. This role is ideal for an experienced Epic analyst who combines d

A leading gaming company is looking for a General Ledger Accountant to manage financial reporting for UK subsidiaries.You will ensure the accuracy of financial records, oversee financial closings, and assist with audits.The ideal candidate has 3-5 years of relevant experience in finance or accountin