Alma is a vibrant and cozy coffee shop located in Barnes village. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!
Job Title: Chiropractor Location: HealthWise Chiropractic Clinic, Heathrow -West london Job Type: Full-Time / Part-Time Salary: Self Employed or employed Start Date: ASAP About Us At HealthWise Chiropractic Clinic, we are committed to helping our patients achieve optimal health through evidence-based, compassionate chiropractic care. Our clinic is known for its friendly atmosphere, personalised treatment plans, and a holistic approach to musculoskeletal health. We are expanding and looking for a skilled, motivated, and patient-focused Chiropractor to join our growing team. Key Responsibilities Perform high-quality chiropractic assessments, diagnoses, and adjustments Create and implement personalised treatment plans for patients of all ages Educate patients on wellness, posture, exercise, and lifestyle habits Maintain accurate and up-to-date clinical records Collaborate with other health professionals where appropriate Stay informed on the latest chiropractic research, techniques, and regulatory standards Contribute to a positive, professional, and patient-focused clinic culture Qualifications Doctor of Chiropractic (DC) degree from an accredited institution GCC registration (General Chiropractic Council – required for UK) or relevant national licensure Professional indemnity insurance (or willingness to obtain) Strong communication and interpersonal skills Commitment to patient-centred care and ethical practice New graduates are welcome to apply — mentorship available What We Offer Supportive and collaborative work environment Flexible scheduling options (full-time or part-time) Competitive remuneration package with performance incentives Access to a well-equipped treatment space and administrative support Opportunities for continued professional development and training How to Apply Please submit your CV and a brief cover letter outlining your interest in the role. We look forward to welcoming a new team member who shares our passion for health, healing, and helping others thrive.
Kitchen Porter • Assist in cleaning dishes, kitchen equipment, and surfaces., • Ensure the kitchen and storage areas are always clean and organized., • Dispose of kitchen waste correctly and safely., • Support the chefs by ensuring all equipment and tools are ready for use., • Assist chefs with basic food preparation (washing, peeling, chopping vegetables, etc.)., • Keep the kitchen organized and help with stock control., • Maintain a clean and safe working environment., • cleaning the dishes, • Follow all health and safety regulations to ensure a safe workplace., • Ability to work in a fast-paced environment and under pressure., • Team player with a positive attitude., • Flexible availability, including weekends and holidays., • Strong work ethic and attention to detail., • Knowledge of basic food hygiene is a plus. What We Offer: • Competitive salary and benefits., • Staff meals during shifts., • Opportunities for growth and development within the company., • A friendly and supportive working environment.
Berties, a popular neighbourhood eatery in Claygate, is looking for a capable and self-reliant chef to take charge of our compact kitchen and keep the quality we’re known for humming along smoothly. Key responsibilities • Uphold all food-safety and cleanliness standards, completing daily/weekly records. What we’re looking for • Solid experience in a similar role and the confidence to work independently., • Good organisational skills and a calm head when service gets busy., • A genuine passion for great, fuss-free food and friendly customer interaction. Pay & hours • Flexible shift pattern; typical week includes days, some evenings and alternate weekends. If you’d like to run your own kitchen, shape menus and be part of a small, welcoming team, we’d love to hear from you.
Froth of the Daydream – Jazz Coffee & Wine Bar (Raynes Park, Wimbledon) About us We’re a relaxed, jazz-themed coffee and wine bar. During the day we focus on coffee, pastries, and light bites; evenings include wine and small plates, always with soft jazz in the background (YouTube mix). Your Role Coffee Service – Prepare espresso-based drinks. Food Prep – Simple sandwiches; warm items using the small oven and toaster. Atmosphere – Keep things friendly and welcoming, with a smooth flow of service. Equipment on Site Espresso Machine: Astoria Calypso (2-group). Grinder: Macap (set around 0.3 grind for espresso). Payments: Blinq contactless, plus Global Payments POS machine. Food Equipment: Small oven + toaster for heating / light prep. Tips Keep the bar area tidy
Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.
✅ Job Role Includes: • Laser Hair Removal (using industry-standard equipment), • HydraFacial Treatments, • Microneedling Procedures, • Injectable Treatments (Botox & Dermal Fillers) – if qualified 💼 What We Offer: • Flexible working options (Zero-hour, part-time, or full-time), • A modern and supportive clinic with a loyal client base, • Ongoing training & development opportunities, • A friendly and professional team environment 🙋♀️ Ideal Candidate Will Have: • Relevant qualifications in aesthetics or beauty therapy, • Proven experience in delivering the treatments listed above, • A client-focused, professional, and friendly approach, • Ability to work both independently and collaboratively, • Must have a valid UK work permit
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Join Surrey’s Premier Strength & Conditioning Gym! Are you a passionate, driven Personal Trainer ready to take your career to the next level? Our client’s state-of-the-art strength and conditioning facility in Hersham is looking for an ambitious trainer to join their thriving team. This isn’t your average gym. With cutting-edge equipment, a supportive community, and a focus on genuine results, it’s a place where trainers flourish and clients achieve life-changing transformations. Why You’ll Love Working Here Premium Facilities: Elite equipment including plate-loaded machines, functional rigs, assault bikes, and curved treadmills. Supportive Community: Work alongside like-minded trainers and motivated members in an environment built on encouragement and results. Unlimited Growth Potential: Build your client base and expand your hours into a full-time, high-earning role. Career Progression: Structured opportunities to increase hours and develop your PT business. Perks & Benefits: Private healthcare, physiotherapy, dental and optical cover, free gym membership for you and a family member, and free onsite parking. Your Role • Deliver engaging, results-focused personal training sessions tailored to individual goals., • Lead high-energy group fitness classes with enthusiasm and professionalism., • Provide expert guidance on training, nutrition, and lifestyle for lasting results., • Welcome and support new members, ensuring they feel confident and motivated., • Maintain a professional, well-organised training environment., • Proactively promote your PT services to grow your business. What We’re Looking For • Level 3 Personal Trainer & Level 2 Gym Instructor qualifications (essential), • Proven experience in personal training and group fitness, • Strong knowledge of strength & conditioning principles, • Energetic, motivating approach with a client-focused mindset, • Ability to work independently and as part of a team Why This Could Be Your Perfect Next Step You’ll start with guaranteed hours on the gym floor, giving you the stability to build your personal training business without the stress of finding a starting client base from scratch. As your client list grows, so will your income, giving you full control over your earning potential. If you’re ready to work in a high-performance fitness environment and truly elevate your career, apply now and join one of Surrey’s leading strength and conditioning gyms.
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: Sales & Customer Service Greet and assist customers in a friendly, professional manner. Understand fabric types, uses, and care instructions to provide accurate information. Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion). Cut fabric to specific lengths using measuring tools with accuracy. Handle sales transactions using the point-of-sale (POS) system. Stock Management Restock shelves and fabric displays. Organize fabric rolls or bolts according to color, type, or size. Assist with inventory checks and stockroom organization. Cleaning & Store Maintenance Keep the sales floor clean, including sweeping, dusting, and wiping down counters. Ensure cutting tables and equipment are clean and free of fabric debris. Tidy displays and keep fabrics neatly folded or rolled. Empty bins and dispose of fabric scraps or waste appropriately. Maintain a clean and safe work environment for both staff and customers. Skills and Requirements: Basic knowledge of fabrics and textiles (training will be provided). Strong communication and customer service skills. Attention to detail, especially when measuring and cutting fabric. Ability to stand for long periods and lift rolls of fabric when needed. A proactive attitude toward cleaning and store upkeep.
🕐 Job Type: Full-Time | Monday–Friday (Saturdays optional) Factory LDN isn’t your average garage. From diagnostics to engine rebuilds, detailing to performance upgrades — we live and breathe cars. Now, we’re looking for a skilled Car Mechanic to join the team. 🚗 What You’ll Be Doing: Diagnose faults across all makes and models using the latest tools and diagnostic equipment (we have diag machines in house) Perform everything from basic servicing to complex mechanical repairs Carry out engine work, brake and suspension overhauls, clutches, exhausts, and more Maintain service records and customer notes via our digital systems Provide clear, honest communication to customers when needed Keep the workspace clean, safe, and aligned with our main-dealer-level standards 🧰 What We’re Looking For: Minimum 5 years' experience as a qualified vehicle mechanic Confident across all major brands, from German to JDM Strong diagnostic skills and experience using diagnostic tools A genuine passion for cars – if you’re a petrolhead, you’ll fit right in Full UK driving licence Ability to work independently and as part of a growing team Full English speaking & writing 💥 Bonus If You Have: Experience with engine rebuilds, turbo conversions, or remapping MOT certification (not required, but welcome) 🕐 Job Type: Full-Time | Monday–Friday (Saturdays optional)
Kitchen Porter – The Greyhound Kew Location: The Greyhound Kew, Kew, London Start Date: Immediate Salary: Competitive, based on experience About Us The Greyhound Kew is a friendly, welcoming pub in the heart of Kew, currently undergoing an exciting transformation. We’re passionate about great food, warm service, and creating a space the community can be proud of. As our kitchen team grows, we're looking for a reliable and hardworking Kitchen Porter to help keep everything running smoothly behind the scenes. The Role As a Kitchen Porter, you’ll play a vital role in supporting the chefs and keeping the kitchen clean, organised, and safe. It’s a fast-paced environment where no two days are the same, and your work will directly contribute to the overall success of the team. This is a great opportunity for someone looking to get started in hospitality or build experience in a professional kitchen. Key Responsibilities Maintain cleanliness of all kitchen equipment, surfaces, and floors Wash dishes, utensils, and kitchenware to a high standard Support the chefs with basic prep and organisation when needed Ensure rubbish and recycling are properly disposed of and areas kept tidy Follow health and safety guidelines at all times Be a reliable and supportive part of the kitchen team Requirements A strong work ethic and willingness to learn Good level of physical fitness – the role can be fast-paced and hands-on Ability to work well as part of a team and follow instructions A positive attitude and attention to detail Punctual and dependable No previous experience required, but kitchen or cleaning experience is a bonus Must be local to Kew or surrounding areas Why Join Us? Join a supportive, friendly, and hard-working team Be part of an exciting new chapter for a well-loved local pub Learn valuable kitchen skills and gain hands-on experience Opportunities for growth and progression within the business Competitive pay based on experience Staff meals and other benefits available
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 1 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
Job description Moonlit Cleaning Services is looking for a reliable and detail-oriented cleaner to join our team at a lovely local nursery. This is an important role helping to maintain a safe, clean, and welcoming environment for young children and staff. Your Duties Will Include: • Cleaning classrooms, play areas, and staff rooms, • Disinfecting surfaces, toys, and high-touch areas, • Cleaning toilets and nappy changing areas, • Emptying bins and replacing liners, • Sweeping, mopping, and vacuuming floors, • Replenishing soap, toilet rolls, and paper towels What We’re Looking For: • Previous cleaning experience (nursery or school environment a plus), • Friendly, trustworthy, and punctual, • Good attention to detail, • Ability to follow cleaning schedules and health & safety guidelines, • DBS required (or willing to apply – we can help) Why Join Us? • Supportive team and responsive management, • All equipment and materials provided, • Ongoing training and regular audits, • Opportunities for additional hours and sites
The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.