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Account Director / Business Development Manager \n Do you have experience driving new business growth within promotional merchandise, branded products or B2B marketing or advertising services? \n Location: Kingston with limited on-site parking \n Salary: £60,000 - £75,000 plus excellent benefits including bonus (typically 5% to 10%), 25 days holiday plus bank holidays, 5% pension, cash plan, life assurance and modern collaborative office facilities. \n Hours: Full-time, 37.5 hours per week, Monday to Friday. Hybrid working available with 2 days in the office and flexibility around working arrangements. \n Ideally needing someone to start from November \n A rare opportunity for a proactive and driven sales manager to an international team, playing a key role in their sales function to grow business and provide solutions for the world's most forward-thinking companies. \n Ideal candidate will have strong drive, entrepreneurial spirit and determination. You will maximise product sales opportunities and profitability, focusing primarily on existing clients & incoming leads. \n In addition, the role will require business development, converting new leads, researching and addressing opportunities, and ensuring growth within the assigned territory. \n Key Responsibilities \n\n • Achieve and exceed revenue and margin targets across your portfolio of accounts.\n, • Generate and convert new business opportunities through inbound leads, networking, referrals, prospecting, and market research.\n, • Develop strategic account plans to maximise growth within existing clients while identifying opportunities to win new business.\n, • Build and maintain strong relationships with stakeholders across marketing, procurement, HR, events, and other business functions.\n, • Understand clients' business objectives, marketing strategies, procurement processes, and brand requirements to proactively deliver relevant merchandise and promotional solutions.\n\n Requirements: \n\n • Minimum 4 years' B2B sales experience, ideally within promotional merchandise, branded products, marketing services, events, or a related sector.\n, • Proven track record of winning and developing new business opportunities.\n, • Experience managing and growing key client accounts.\n, • Strong consultative and strategic selling skills.\n, • Ability to build relationships with senior stakeholders and decision-makers.\n, • Strong forecasting, planning, and organisational abilities.\n, • Proficiency in Microsoft Excel, PowerPoint, and CRM systems (Salesforce experience advantageous).\n\n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Contract: Up to six months Location: South-West, primarily remote with only one day per month onsite IR35: Inside IR35 Clearance: Existing SC clearance is desirable. Candidates must be eligible for SC clearance and have achieved BPSS. Rate: £600p/d Inside IR35 Exalto Consulting is supporting a UK-based organisation in the search for a Senior Delivery Manager to lead the delivery of complex digital products and services. This is a senior delivery role with responsibility for multiple concurrent projects. You will work across delivery teams, programmes and technology leadership, providing clear oversight, resolving organisational blockers and ensuring delivery remains aligned with wider business priorities. • Lead and support multiple multidisciplinary agile delivery teams., • Coach and mentor delivery managers and junior members of the delivery community., • Develop and maintain delivery plans, progress reporting and meaningful delivery metrics., • Identify and remove risks, blockers and organisational impediments., • Work closely with product, technical and user-centred design colleagues., • Communicate delivery progress, challenges and priorities to senior stakeholders., • Conduct internal digital governance assessments aligned with GDS service standards., • Coach teams in agile, lean and product delivery practices., • Support and deputise for the Head of Delivery Management when required., • Contribute to resourcing, objective setting and the continued development of the delivery function., • Significant experience leading and coaching agile delivery teams., • Extensive experience mentoring and developing delivery managers., • Strong working knowledge of Government Digital Service governance standards., • Experience training and coaching others in the application of GDS standards., • A track record of delivering complex digital products and services using agile and lean approaches., • Experience managing multiple deliveries and working with senior stakeholders., • The ability to influence across organisational, technical and political boundaries., • Experience embedding improvements to agile delivery practices and governance., • Confidence operating in complex, high-profile and ambiguous delivery environments. Product Owner or Scrum Master accreditation and experience of matrix-managing complex teams would be beneficial. This role would suit an experienced delivery leader who can balance strategic oversight with practical delivery support, build effective teams and help improve how digital services are delivered. #J-18808-Ljbffr

OpenBlue is a complete suite of AI-enabled smart building software solutions that delivers impactful outcomes in energy efficiency and sustainability, equipment uptime, facilities team productivity, workplace planning, and workplace experiences that combines Johnson Controls’ 140 years of building expertise with cutting-edge technology. We are seeking an Energy Manager to partner with customers of our OpenBlue platform to deliver value. You will drive successful outcomes for customers and serve as a key consultant throughout the entire customer lifecycle. This is a great opportunity for someone who likes a challenge, is comfortable with a start-up environment in a large company, and open to growing the position as we grow as our business. • Responsible for end-to-end delivery of customer value for OpenBlue solutions, • Customer Onboarding, • Participate in customer kick-off and key deployment milestone calls, • Understand customer personas, end users, use cases and goals; Ask questions to become deeply familiar with your customers’ businesses challenges, • Train end users on the OpenBlue customer value framework and success metrics to be measured, • Share product training resources and technical support processes, • Validate the completion of scope as per contract and customer needs, • Provide customers with a guided product tour after delivery, • Adoption, • Become a trusted advisor by helping customers to understand and use the product to achieve business outcomes, including end users as well as internal and external channel partners, • Monitor product usage analytics and provide feedback to customers., • Establish 30-60-90 day check-ins for new customers followed by regular touchpoints to discuss adoption, issues, and value creation, • Advocacy (Build trust / transparency), • Review any open issues / technical support tickets with customers, • Provide initial triage, basic support, and customer training to resolve problems quickly, leveraging technical support teams as needed, • Monitor customer health and value delivered; Conduct Net Promoter Score (NPS) surveys and ensure all feedback loops are closed, • Participate in Customer Business Reviews (QBRs) in partnership with digital commercial account managers., • Serve as the voice of the customer and share feedback with Product Management and Commercial teams on how we can better serve customers, • Retention and Growth, • Ensure we are meeting customers’ definition of success, • Identify other opportunities to provide value, • Drive new business growth by earning favorable customer references, • Bachelor's degree in engineering, business, or a related field., • 5+ years recent experience in HVAC systems, building automation systems, energy management solutions, facility management, or building maintenance services, • Hands-on experience working with installation, deployment, or use of Operational Technologies (OT) in medium to large facilities, • Experience delivering user training, product demonstrations, and addressing operational questions to drive end results, • Excellent communication skills, both written and verbal, to work with customers or partners across operational and senior levels, • Strong track record in customer relationship management with enterprise customers, • Extremely organized project management skills to manage multiple customers in your portfolio, • Demonstrated ability to lead within a matrix organization, • Experience driving process improvements to enhance customer satisfaction, • Candidates must already have a work authorization that would permit them to work for Johnson Controls in the United Kingdom., • Experience with smart building software and/or energy management systems, • Certified Energy Manager® (CEM) certification (Association of Energy Engineers), • Certified Measurement & Verification Professional (CMVP) certification The role may include up to 10% travel #J-18808-Ljbffr

What we ideally looking for; Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We're looking for a Head of Business Intelligence & Performance Reporting to build the function from the ground up at one of the UK's most ambitious automotive marketplace challengers. Reporting into the Director of Analytics, you will own the BI & Performance Reporting layer of our Decision Intelligence stack, the semantic models, report catalogue, KPI framework and self-service infrastructure that give every part of the business a clear, trusted and timely view of what is happening. By owning this layer with rigour and quality, you free our Analytics team to focus on what they do best. This is a player-coach role. You will lead and grow a team of BI & Performance Reporting Developers whilst remaining hands-on in the platform as the overall owner of Power BI at Cazoo. Reports To: Director of Analytics Contract Type: Permanent About The Role • Define, own and execute the BI & Performance Reporting strategy and roadmap, setting the vision for what a high-performing BI function looks like at Cazoo and building towards it, quarter by quarter, including the operating model, service catalogue, prioritisation framework and SLAs., • Develop and maintain the report catalogue and data dictionary, creating a trusted reference point for all BI outputs, with agreed metric definitions that eliminate conflicting data sources across the business., • Be the overall owner of Cazoo's Power BI environment, workspace administration, access management, semantic model development, platform governance and best practice standards, working closely with Data Engineering on the underlying data model layer and ongoing migration away from legacy infrastructure., • Lead the delivery of the BI initiative pipeline, from an automated daily KPI report for Leadership to dealer-facing self-service reporting, self-service analytics for Marketing, Finance, Commercial and Product, and a real-time telemetry layer for cross-functional Decision Intelligence initiatives., • Lead, mentor and develop a team of BI & Performance Reporting Developers, setting clear objectives, championing agile ways of working, and raising the bar on quality and craft across all BI outputs., • Own the Power BI enablement programme and build strong relationships across the business, driving self-service maturity, translating BI outputs into clear decision-ready intelligence, and ensuring the business can act on the data it has. What we ideally looking for; Essential • A track record leading a BI & Performance Reporting team in a fast-paced digital, e-commerce or marketplace environment, with clear examples of going beyond dashboards to drive genuine business value., • Expert-level Power BI, semantic modelling, DAX, row-level security, workspace management and deployment pipelines. Strong Looker, Tableau or Qlik practitioners with a clear commitment to a Power BI-first environment will also be considered., • Advanced SQL, with experience querying large-scale cloud data platforms and the ability to coach others in SQL best practice., • Hands-on experience building or working alongside a semantic or data model layer, working knowledge of dbt is a significant advantage., • Strong stakeholder management: able to build trusted relationships from operational teams through to Leadership, translating complex data into clear narratives that drive action., • Experience establishing BI operating models: intake, prioritisation, SLAs, version control, documentation standards and report governance., • Player-coach mentality: equally comfortable hands-on in Power BI as leading a team ceremony or presenting to the Leadership Team., • Experience driving data democratisation and self-service enablement, including training programmes and stakeholder onboarding. Highly Desirable • Familiarity with Databricks or equivalent cloud lakehouse as the data platform underpinning BI delivery., • Experience building KPI frameworks, data dictionaries and report catalogues in complex, multi-data-source environments., • Automotive, marketplace or classifieds sector knowledge, understanding of dealer networks or B2B platform commercial models is a genuine advantage., • Familiarity with GitHub for BI artefact management, Power Automate for ETL or report distribution, and Google Analytics or Looker Studio for web and product analytics., • Exposure to Power BI Premium or embedded licences for external-facing BI deployments. What We Offer • Enterprise-grade tooling from day one: Databricks, dbt, Power BI, GitHub., • Direct access to a Director of Analytics who has built Decision Intelligence functions before, and a business that is genuinely ready to act on what you build., • A clear career pathway and the opportunity to grow alongside Cazoo's ambition to become the undisputed challenger in the UK used-car classifieds sector. Our Values Everything we do at Cazoo is shaped by three values: Fearless, Dynamic, and Better Together. They are not words on a wall, they are the lens we hire through and the behaviours we celebrate every day. If you are the kind of person who spots a gap and fills it without being asked, who challenges the status quo with evidence and constructive intent, and who builds trust quickly across teams, you will feel right at home here. Perks & Benefits Here’s how we back you: Financials • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000. Work-Life • 25 days (plus bank holidays), • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,, • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind Comprehensive cover so you (and your favourite people) have the care you need. • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth We hired you for your talent, and we’re committed to helping you expand it. • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

🚀 Product Manager – B2B SaaS / AI £Competitive + Equity | Hybrid | 2 days office I’m working with a high-growth, PE-backed SaaS business that already has 400+ companies using its platform — and they’re now building out a major new product area. They’re looking for a Product Manager to own their new Equipment product, working directly with the CPO, Engineering and customers to take the product from discovery through to delivery. This is a great opportunity for someone who wants real ownership, autonomy and the chance to shape a product from the ground up. What you'll be doing: • Own the product roadmap and priorities, • Work closely with Engineering to solution and ship features, • Spend time with customers understanding real-world problems, • Use data and feedback to iterate quickly, • Help shape the wider product strategy, • Use AI practically to accelerate product development and solve problems What they're looking for: • Strong B2B SaaS Product Management experience, • Excellent product instincts and customer empathy, • Strong eye for UX / product design, • Comfortable working closely with Engineering, • Commercially minded and highly execution-focused, • Genuine enthusiasm for AI and AI-native product development, • Experience using AI tools in your own workflow Experience in Construction, Equipment or Time & Attendance software would be a bonus, but isn't essential. The business has recently secured significant backing from a leading global investor and is entering a really exciting phase of growth. If you're a Product Manager who wants genuine ownership and the opportunity to build something new in an AI-first environment, I'd love to speak.

Chinese Speaking Data Analyst Responsibilities The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs. • Gather the open order, stock data and sale data on a monthly basis and combine them together, • Responsible for monthly analysis of open order, inventory data and sales data on: 1) Hikvision Baseline Products 2) Marketing Promotion Materials • Create various sales reports in Qlik and maintain the database, • Analyse the answering rate, the number of answers, and the opening and closing status of the case for call centre for understanding the service efficiency of the corresponding department., • Collect customer data of exhibitions, road shows, trainings, etc., summarize and refine valuable data to the CRM system and divert it to the business department, • Combine and promote HQ product promotion strategies to analyze and manage distributors' purchasing data and inventory data., • Manage customers by different levels in POS data (VASP/Sub distributor /unauthorized accounts) and output analysis reports on a monthly basis;, • Carry out other duties assigned by the line manager Ideal Candidate • Have relevant work experience., • Advanced Excel skills, • VBA and Python Programming ability, • Power BI Benefits • Regular Company Events, • Company pension, • Life Insurance, • Sick pay, • Referral programme -Private health insurance • On-site parking, • 25 days of annual leave plus bank holidays

Summary Description: To ensure that our export (AOG/Aerospace) customers are well transitioned and served from/in the destination or managing branch; To further develop the export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures. The AOG Manager will ensure the smooth running of the department within the branch and actively grow the AOG vertical in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures. Leading by example in times of need Key Responsibilities: Operations: Oversee the management of the branch AOG department. Monitor and improve key departmental productivity indicators. Proactively monitor exception reports to ensure the company is meeting key event milestones within the life of a shipment. Manage implementation and ensure compliance to “Standard Operating Procedures” for the client. Also, coordinate and manage SOP revisions and send updates to origins. Assist origin/destination operation teams, when needed, in providing operational knowledge, system demos and support on technical capabilities. Build and maintain strong relationships with service providers and customers. Own and manage the service provider program within the department, ensuring consistent and high level operational quality to our customers. Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed. Have a passion for high profile, high pressure shipments moving at a fast pace To be pro-active and finding solutions for our customers if escalations should service failures occur. Be willing to learn Road Freight Imports AOG industry norms Be available to be “on call” (time frame to be determined) Shipment monitoring inside and outside of normal working hours. Willing to make personal sacrifice for the progression of the department and self. Able to negotiate. Understand department process flow, constantly looking for areas of improved efficiency. Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements. Ensure all customers standard operating procedures are followed as per the DLSOP Qualifications Good market and product knowledge. Degree from four year college or university; or 4 + years of industry specific experience Strong market and competition knowledge Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results. Proven negotiation skills Ability to define, develop and document business processes and procedures. Proven leadership attitude and background Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Experience in the handling of AOG movements

Senior Supply Chain Manager | Masafina | West London (On-site) About Masafina Masafina makes authentic Mexican food in the UK: heirloom corn tortillas, Northern Mexican wheat flour tortillas, salsas and heritage ingredients, supplied to some of the UK’s top chefs. Our founders spent five months travelling across Mexico sourcing traditional recipes, pre-Hispanic growing methods and suppliers who work in sustainable, time-honoured ways, and we mirror those processes here in the UK. MD Laura was formerly Product Director at the Belazu Ingredient Company, while co-founder Andrea comes from a family of Mexican chefs. Backed by investors with deep food manufacturing expertise, and following three strong years of trading, we are now entering an exciting scale-up phase. The Role We are hiring a Senior Supply Chain Manager to take ownership of Masafina’s end-to-end supply chain across purchasing, demand planning, inventory, warehousing and production. You will manage a complex supplier and product base spanning long-lead international imports, UK suppliers, ingredients, packaging and finished goods, ensuring the right stock is in the right place at the right time while maintaining accuracy and controlling cost. This is a broad, hands-on role within an entrepreneurial SME. You will work closely with the founders, operations and finance teams, combining day-to-day supply chain management with the opportunity to improve systems, reporting, processes and ways of working as the business scales. We are looking for someone who is highly numerical, commercially minded and comfortable getting into the detail, but who can also step back, identify opportunities for improvement and bring different departments together to deliver projects from start to finish. What You’ll Do • Take ownership of the end-to-end supply chain, spanning purchasing, demand planning, inventory, warehousing, production requirements and supplier management., • Manage purchasing and supplier relationships across Masafina’s UK and international supply chains, including long-lead imports from Mexico., • Own demand planning across multiple suppliers, SKUs, ingredients, packaging requirements and BOMs, translating forecasts into accurate purchasing and production plans., • Place purchase orders, track confirmations and proactively manage lead times, particularly across longer international supply cycles., • Coordinate international logistics and customs requirements, managing inbound deliveries from port through to warehouse., • Act as the guardian of stock accuracy, overseeing stock levels, rotation, reconciliations, write-offs and inventory integrity., • Work closely with warehouse and production teams to investigate stock discrepancies, identify root causes and implement solutions to prevent recurring issues., • Own and optimise Masafina’s inventory and stock management systems, currently Cin7 Core, ensuring the system is being used effectively and identifying opportunities for better processes, automation and data flow., • Build and maintain reporting covering stock, purchasing, demand, supplier performance and operational KPIs., • Use data and reporting to analyse performance, identify inefficiencies and improve stock accuracy, operational efficiency and cost control., • Partner closely with finance, ensuring purchasing, inventory and stock data is accurate and supporting analysis around margins, variances and cost., • Lead cross-functional supply chain projects, bringing together production, warehouse, finance and other teams to improve how the end-to-end operation works., • Drive EPD (Existing Product Development) and cost-saving initiatives across both products manufactured in-house and finished goods purchased externally., • Identify opportunities to improve supplier terms, packaging, processes and purchasing decisions without compromising quality or service., • Manage and develop team members within the supply chain and operations function, creating clear ownership and accountability., • Present insights, recommendations and areas for improvement clearly to the founders and wider leadership team. What You’ll Bring • Strong experience within a manufacturing environment, ideally food manufacturing, FMCG or another stock-led consumer products business., • Experience working within an SME or entrepreneurial business, ideally combined with earlier experience or training within a larger, established and well-run organisation., • Strong hands-on experience of demand planning across multiple suppliers, SKUs and BOMs, with the ability to translate demand into purchasing and production requirements., • Good understanding of warehouse operations and stock control, including investigating discrepancies, improving stock accuracy and resolving root causes., • Demonstrable experience using and optimising ERP, WMS or inventory management software. Cin7 Core experience would be advantageous, although experience with comparable systems such as Unleashed, NetSuite or TradeGecko is equally relevant., • Strong numerical and analytical skills, with confidence working with large volumes of stock, purchasing and operational data., • Advanced Excel and spreadsheet capability, with experience creating reports, models and dashboards and using them to analyse performance and drive improvements., • Evidence of using reporting and analysis to improve efficiency, accuracy and cost control, particularly within stock and inventory., • A tech-savvy and systems-minded approach, with an interest in using technology, automation and better processes to improve how the supply chain operates., • Experience working closely with finance teams and understanding the financial impact of stock, purchasing, waste and operational decisions., • Previous people management experience, with the ability to develop team members and establish clear processes and accountability., • Experience leading cross-functional projects, bringing different departments together to deliver improvements across the end-to-end supply chain., • A proactive EPD and cost-saving mentality, with experience identifying efficiencies across both internally manufactured products and externally sourced finished goods., • A hands-on, practical approach and the willingness to operate at both a strategic and detailed level in a growing business. The Details • Full-time, permanent (part-time considered for the right candidate), • Monday to Friday, day shift, 40 hours per week, • On-site at Masafina’s production and warehouse facility in West London Recruitment Process Harmonic has been exclusively engaged by Masafina to manage this search. All applications will be screened by the Harmonic team, and any applications made directly to Masafina will be forwarded to Harmonic for review as part of the same process. Note to Recruitment Agencies Masafina does not accept speculative or unsolicited CVs from recruitment agencies in relation to this role. Any CV submitted directly to Masafina, or to any of its employees or directors, by any agency other than Harmonic, whether in response to this advertisement or otherwise, will be treated as unsolicited. No agency agreement, whether express or implied, will arise from such a submission, and no introduction, placement or other fee will be payable. Masafina reserves the right to contact and engage any candidate so introduced without any liability to the submitting agency. Please send any CVs directly to dan@harmonicfinance.com or apply via LinkedIn.

We need a proactive Sales & Account Manager to identify, win and then run our special projects? This Business Development / Contract Manager role is more than shifting paperwork. You’ll be integral throughout the proposal / tender phase, winning the business and delivering. Covering London and the surrounding area, you’ll drive the new high end special projects division, identifying key architects and designers who value style luxury and quality. BASIC SALARY: up to £55,000 BENEFITS: · Commission structure aligned to performance (1-2% on sales) · Full product and technical training · Company pension · 25 days holiday + Bank Holidays + Christmas shutdown (3/4 days) LOCATION: Twickenham (office based) - realistically you'll spend 50% of your time in the showroom / office, and 50% on site, meeting clients, architects, contractors and developers. COMMUTABLE LOCATIONS: West London, Slough, Uxbridge, Ealing, Camberley, Woking, Epsom, Hayes, Wembley, Beaconsfield WE HAVE A GREAT STORY TO TELL! We have built an enviable reputation delivering bespoke fireplace solutions into some of the most impressive residential and commercial properties in the UK. Our projects range from luxury private homes through to hospitality and prestigious commercial environments. The business has a strong heritage, an established reputation and a growing pipeline of opportunities. What we're looking for now is somebody who can help take that growth even further. Not somebody who waits, somebody who gets involved. THE OPPORTUNITY : Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products Most people would describe this as a sales role. They're wrong! Yes, there is sales involved. But if you're purely a salesperson waiting for enquiries to arrive and customers to walk through the door, this probably isn't for you. Because the reality is very different. This is a role built around projects, relationships, commercial awareness and ownership. One day you could be in the showroom discussing a luxury residential project worth £75,000. The next you're meeting an architect, contractor or developer to understand what they're working on and where you can add value. This is about becoming part of the project long before an order is placed, and that means understanding people, drawings, specifications, time lines, budgets and construction projects—not just products. JOB DESCRIPTION: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products This Business Development / Contracts Manager role sits right in the middle of sales, project management and stakeholder engagement. One project alone could involve a homeowner, an architect, an interior designer, a contractor, a project manager, our installation team, and they all have different priorities - your job is to bring it all together. You'll manage opportunities from first enquiry through to project award, working with multiple stakeholders to ensure projects move forward commercially and successfully. This isn't transactional selling, it's consultative, it's project-led and ultimately, it's about helping clients deliver exceptional spaces. The purpose of the role is simple: · Identify, develop and convert project opportunities, · Manage project enquiries from first contact through to order confirmation. · Build relationships with architects, interior designers, contractors and developers. · Own projects from initial enquiry through to order. · Work closely with operational and installation teams to ensure successful delivery. · Help grow the Special Projects side of the business. REQUIREMENTS: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products You do not need specific product experience, if you are operating in construction, interiors, fit-out, residential projects or design-led environments it would be an advantage as you will have exposure to architects, contractors, developers and project stakeholders, along with the ability to understand drawings, specifications and project information. You will also have; · Strong commercial awareness and excellent communication skills. · A proactive mindset and the confidence to create opportunities rather than waiting for them. · Experience in managing complex projects. · Comfort in understanding technical detail. · Experience of communicating with different stakeholders. You will most likely be one of the following; Business Development Manager, Contracts Manager, Project Manager, Quantity Surveyor, Estimator, Specification Sales Manager, Installation Manager, Account Manager, Key Account Manager, Technical Sales Manager, Technical Sales Consultant, Design & Build Professional or a High-End Interiors Sales Consultant THE COMPANY: You’ll be joining a well-established, specialist business operating within a premium segment, working on projects that genuinely stand out. It’s a close-knit team where collaboration matters, input is valued, and success is visible This isn’t corporate. You won’t be a number. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18530, Wallace Hind Selection

About Us: OMODA & JAECOO OMODA & JAECOO are new brands built by Chery Group, which is a leading Chinese automobile company. OMODA & JAECOO operate individually from other brands of Chery Group. Its business scope covers the R&D, production, and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform, and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of over 11 million consumers worldwide. Job Summary Reporting to the OJ Senior Regional Aftersales Manager, this role is fully responsible for the daily handling, escalation management and closed-loop resolution of all customer complaints for OMODA & JAECOO UK. The incumbent will conduct regular complaint data statistics, root cause analysis and problem optimisation, independently manage brand customer experience systems including CSI customer satisfaction evaluation, track service quality performance, launch experience improvement initiatives, and support the continuous upgrading of the UK after-sales service system and brand reputation building for OMODA & JAECOO brands. Key Responsibilities 1. Customer Complaint Full Lifecycle Management • Undertake all levels of customer complaints of OMODA & JAECOO UK brand, including after-sales maintenance, warranty service, vehicle quality, dealer service attitude, accessory supply and other related issues;, • Establish a standard complaint acceptance, assessment, processing, feedback and closed-loop settlement process, efficiently resolve customer disputes, control complaint escalation risks, and reduce negative public opinion and customer loss;, • Coordinate internal technical departments, warranty teams and authorised dealers to promote the implementation of complaint solutions, ensure timely and professional response to customer demands, and improve complaint resolution rate and customer reconciliation rate. 1. Complaint Data Analysis & Problem Optimisation • Regularly sort out complaint data, classify and count complaint types, frequency, regional distribution and dealer problem concentration;, • Dig deep into the root causes of recurring complaints and typical service problems, form weekly/monthly complaint analysis reports, put forward targeted improvement suggestions for process, service and product problems;, • Track the implementation effect of improvement measures, supervise dealers and internal teams to rectify non-standard service behaviours, and continuously reduce the overall complaint rate of the brand. 1. Customer Experience & CSI System Management • Independently operate and manage the brand CSI (Customer Satisfaction Index) evaluation system, complete regular customer return visits, satisfaction data statistics, scoring sorting and result analysis;, • Monitor core experience indicators including after-sales satisfaction, service timeliness, customer loyalty and dealer service compliance, identify experience pain points in a timely manner;, • Combined with CSI data and complaint cases, formulate customer experience optimisation plans, assist the after-sales team to carry out service standard training and supervision, and comprehensively upgrade brand after-sales customer experience;, • Responsible for regular reporting of CSI performance and customer experience status to the after-sales management team, providing data support for after-sales strategy adjustment. 1. Brand Service Standardisation & Daily Operation Support • Sort out and optimise the UK market after-sales complaint handling SOP and customer experience management standards, unify brand service calibre;, • Guide and supervise the complaint handling work of regional dealers, answer daily service consultation and problem coordination demands;, • Cooperate with brand after-sales activities, customer care programmes and service quality audits to maintain the premium service image of OMODA & JAECOO brand in the UK. Job Requirements • Education Background: Bachelor’s degree or above in Business Administration, Customer Service, Automotive Engineering or related majors;, • Work Experience: 2+ years of customer complaint handling, customer experience or after-sales service management experience in the automotive industry; candidates with UK/EU local auto brand working experience or Chinese new energy brand overseas after-sales experience are preferred;, • Professional Competence: Familiar with automotive after-sales service process, warranty policy and customer satisfaction (CSI) management system; proficient in data analysis and report writing, able to accurately locate service and product problems;, • Language Skill: Fluent in oral and written English (working language), able to independently complete English customer communication, report writing and cross-departmental coordination;, • Comprehensive Quality: Strong logical thinking, crisis public relations awareness and closed-loop execution; good customer empathy, communication negotiation and problem-solving ability, able to efficiently resolve complex customer complaints;, • Other: Familiar with UK local consumer protection regulations and auto after-sales service norms, with strong team coordination and pressure resistance. Key Performance Indicators (KPI) • Customer complaint closed-loop resolution rate & on-time processing rate;, • Brand overall complaint rate & repeated complaint rate;, • CSI customer satisfaction score & year-on-year improvement rate;, • Dealer service standard compliance rate & problem rectification completion rate.

Stock & Logistics Manager - Retail Operations Salary: £45,000-£50,000 + 20% Management Bonus Additional: 40% night premium for hours worked between midnight and 4am Location: Heathrow Contract: Permanent We are recruiting an experienced Stock & Logistics Manager to join a high-volume retail operation within a fast-paced airport environment. This is a key leadership role with responsibility for stock accuracy, replenishment, inventory control, merchandising standards and team performance across a busy retail location. The role would suit an experienced Stock Manager, Replenishment Manager, Night Manager, Inventory Manager or Retail Logistics Manager from a large-format or high-volume retail background. You will be responsible for leading the replenishment operation, maintaining stock integrity, managing inventory counts, supporting promotional changeovers and ensuring stock availability is optimised in line with customer demand and commercial performance. You will also work closely with Store Management, Supply Chain, Product and Logistics teams to ensure stock levels, store standards, compliance and operational performance are consistently maintained. What we're looking for Strong retail management background Experience managing stock, replenishment, inventory or logistics within a retail environment Experience leading and developing sizeable teams Strong knowledge of stock accuracy, shrinkage and inventory control Commercially aware with good analytical and problem-solving skills Comfortable working in a fast-paced, high-volume operation Flexible around working patterns, including nights and weekendsShift Pattern The role operates across a mixed day/evening/night pattern, with additional flexibility required around stocktakes, promotional changeovers and key trading periods. Typical week: Monday: 08:00-16:15 Tuesday: 18:00-04:15 Wednesday: 16:00-02:15 Thursday: 12:00-20:15 Friday: 08:00-16:15 You would also be expected to work approximately one weekend in every three to four. Package £45,000-£50,000 basic salary 20% management bonus based on individual and business performance 40% night premium for hours worked between midnight and 4am Excellent benefits and long-term development opportunities This is an excellent opportunity for an experienced retail stock or replenishment leader looking to take ownership of a complex, high-volume operation within a unique retail environment. BBBH37384

The job holder is expected to provide a comprehensive administration service to Hikvision UK to ensure products as represented by customer orders and sales are delivered in a timely fashion to meet requirements; and to oversee the movement of products throughout the operation, maintaining excellent stock integrity; to support the manager with any other aspects of running the business, as requested. Job Description Responsibilities Sales Orders Management • Maintain customer Price Lists and product prices., • Liaise with Purchase and Logistics to ensure product availability, to meet demand., • Manage change implementation effectively to minimize the risk of obsolescence., • Process customer Sales Orders and prepare shipment/export documentation., • Deal quickly with any problems that may delay sales, and liaise with relevant departments., • Participate in the management of the CRM process. Logistics Management • Processing accurate Import and Export documentation to ensure the smooth flow of products in / out of the UK., • Liaise with Logistics providers and shipping departments to ensure accurate, timely shipments from suppliers and to customers. Others • Support Operations Director r in any other tasks to achieve smooth operation of the business., • Liaise and attend meetings with other company employees, as necessary to perform duties and aid business and organisational development., • Attend training to develop relevant knowledge and skills., • Participate in the monthly review and other meetings where requested to provide input. Required Skills: • Professional knowledge of SAP or ERP software, • Strong Excel skills., • Excellent verbal and written communication skills in English and Mandarin, • Working knowledge of Customer Service and logistics management., • Good analytical skills., • Able to multitask and prioritise workload., • Ability to communicate effectively at all levels of the business., • Have customer service and continuous improvement mindset, • Excellent attention to detail., • Flexible/adaptable – able to cope with change., • Capable of working under pressure., • Self-motivated with a strong record of results.

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

The Product Development Manager will ensure new and existing products are designed, validated, documented, and released in line with customer requirements, business priorities, safety expectations, quality standards, and manufacturing capability. Product Development Manager - Key responsibilities. T

A healthcare compliance firm is seeking a Quality Assurance & Regulatory Affairs Manager/Director to lead UK compliance strategy. Key responsibilities include overseeing product registrations, ensuring ISO compliance, and mentoring the QARA team. The ideal candidate has proven leadership in medical devices, strong communication skills, and experience with regulatory submissions. This full-time role requires presence in the office five days a week. #J-18808-Ljbffr

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We are looking for Head of Product B2B Reports To: Chief Product Officer Contract Type: Permanent Location: Richmond UK, Hybrid The Head of B2B Product will lead the dealer side of the Cazoo marketplace, reporting into the CPO and taking ownership of our B2B product strategy and team. The role centres on Dealer Centre, our dealer-facing platform, alongside dealer retention, lead quality, sales attribution and self-serve monetisation. This person will be responsible for moving the team beyond simply delivering requirements and towards understanding dealer problems, shaping a compelling product vision and driving measurable customer and commercial outcomes. You'll work closely with dealers of different sizes, Commercial, Engineering and Design to understand customer needs, define priorities and make clear product trade-offs. • Defining and delivering the vision for Dealer Centre as the daily performance platform dealers rely on to understand and grow their business with Cazoo., • Making Cazoo’s value more visible through sales attribution, lead performance, benchmarking and market insight., • Improving dealer retention through stronger onboarding, packaging, insight and performance visibility., • Shaping our approach to DMS, stock-feed and data partners across the automotive ecosystem., • Driving self-serve growth through package upgrades, increased stock penetration and visibility products., • Leading and developing the B2B Product team, creating clarity, alignment and accountability around priorities., • Building a culture of experimentation, continuous learning and evidence-based product delivery., • Strong product leadership experience in B2B SaaS or a two-sided marketplace, ideally where the health of the supply side, seller, partner or merchant ecosystem is critical to the business., • Strong commercial instincts and the ability to turn customer, dealer and sales insight into clear product priorities., • Clear evidence of delivering measurable outcomes such as revenue, retention, adoption, engagement or customer growth, rather than simply shipping features., • Strong grounding in both quantitative and qualitative product discovery, balanced with pragmatism and pace., • The ability to deliver immediate improvements while also building towards a coherent long-term product vision and platform., • Experience working with third-party integrations, data providers or external partnerships outside your direct control., • Confidence working with and challenging senior stakeholders across Commercial, Engineering and Design., • Comfort operating in a challenger environment, making bold product decisions with imperfect information and finding differentiated ways to compete against established incumbents., • Experience leading and developing Product people, ideally having already line-managed a small Product team., • Strong enough technical understanding to operate effectively around areas such as APIs, data integrations, dealer systems and product analytics, while remaining fundamentally a Product leader., • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000., • 25 days (plus bank holidays), • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,., • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you., • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy., • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development., • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

GHG is a UK loss adjusting company with offices in Southampton, Halifax, Doncaster and Enniskillen. We provide high-quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. The Subsidence Regional Manager will be responsible for managing a team of Subsidence specialists, ensuring the efficient and effective handling of subsidence claims, and maintaining strong relationships with clients and stakeholders. The ideal candidate should possess excellent leadership skills, in-depth knowledge of subsidence claims management, and a proven track record in achieving operational targets. • Lead, motivate, and manage a team of subsidence specialists to ensure high performance and achievement of goals., • Provide guidance, training, and mentoring to team members, fostering a positive and collaborative work environment., • Set clear performance expectations, conduct regular performance evaluations, and address any performance issues or development needs., • Oversee the end-to-end management of subsidence claims within the assigned region, ensuring adherence to company policies and regulatory requirements., • Review and evaluate complex claims to determine coverage, liability, and appropriate settlement strategies., • Provide technical expertise and guidance to claims specialists on complex or escalated cases., • Collaborate with internal and external stakeholders, such as insurers, underwriters and risk assessors, to assess risk factors and develop effective claims strategies., • Monitor and analyse key performance indicators (KPIs) to drive operational efficiency, identify areas for improvement, and implement corrective actions as needed., • Conduct regular audits and quality assurance checks to ensure compliance with established standards and protocols., • Develop and implement best practices and standard operating procedures to streamline claims processes and enhance customer satisfaction., • Establish and maintain strong relationships with clients, brokers, and other external stakeholders within the region., • Serve as the primary point of contact for escalated client inquiries or concerns and proactively address any issues to maintain client satisfaction., • Collaborate with business development teams to identify opportunities for expanding client relationships and promoting the company's subsidence claims services., • Prepare regular reports on claims activities, performance metrics, and regional trends for management review., • Analyse data and trends to identify areas for improvement, develop strategic initiatives, and make recommendations for process enhancements., • Bachelor's degree in a related field (e.g., insurance, risk management) is preferred., • Proven experience (5+ years) in subsidence claims management, preferably in a supervisory or managerial role., • Strong knowledge of subsidence principles, investigations, and repair techniques., • Familiarity with relevant insurance policies, regulations, and industry standards., • Excellent leadership and people management skills, with the ability to inspire and motivate a team., • Strong analytical and problem-solving abilities, with the capacity to make sound decisions in complex situations., • Exceptional communication and interpersonal skills, with the ability to effectively interact with clients, stakeholders, and team members., • Results-oriented mindset with a focus on achieving operational targets and delivering high-quality services., • Proficient in using claims management software and other relevant tools., • Willingness to travel within the assigned region as required., • Discretionary company bonus, • Car Allowance or Company Car, • 25 days annual leave, rising to 27 days at 3 years’ service and 30 days at 5 years’ service, • Additional one day for your birthday, • 5 % Contributory Pension, • Private Health Care, • Death in Service, • Long Service Awards, • Perk Box, • EAP, • Enhanced maternity, adoption, paternity and sick pay, • Electric Vehicle scheme (after induction), • Cycle 2 work scheme, • Holiday purchase scheme, • Career development and progression opportunities, • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work. #J-18808-Ljbffr

We are currently recruiting for a Head of Digital to join our growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking., • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost‑per‑acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors., • Develop and scale our Treats and Le‑Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering ‘surprise and delight’ moments., • Oversee the CRM Manager to ensure automated journeys and ad‑hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV)., • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes., • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • UX/UI Excellence: Ensure the "digital front door" of our pubs and brasseries matches the high‑quality physical experience of our venues., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high‑level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms – CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • The ability to work in a fast paced environment, comfortably pivoting on our strategy and tactical initiatives based on seasonal trends, trading shifts, or new market entries when required., • Head Office Bonus ( up to 10% of salary ), • The Pantry – 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to £1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPay Heartwood Collection is one of the UK’s fastest-growing premium casual dining groups, home to the award-winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites today and are on an ambitious growth journey, including a rapidly expanding rooms business set to exceed 300 bedrooms by 2026. We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy #J-18808-Ljbffr

Johnson Controls, Inc. is seeking an Energy Manager to partner with customers of OpenBlue, our AI-enabled smart building platform, to deliver measurable value in energy efficiency and building operations. You will lead end-to-end customer delivery, train users, monitor adoption, and conduct regular reviews, while acting as the voice of the customer to Product Management. Up to 10% travel may be required. #J-18808-Ljbffr

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your role: Senior Product Manager - Enterprise AI As Senior Product Manager for Enterprise AI, you will drive the vision and execution for Elanco’s internal AI ecosystem, agentic platforms, and modern AI stack - including ElancoGPT - to boost productivity and decision‑making across the global workforce. Bridging complex AI capabilities with tangible business value, you will partner with IT and Data leadership to define a prioritized roadmap, maintain robust governance, and scale our Enterprise AI capabilities. Initially focused on Enterprise AI, this dynamic role offers the unique opportunity to broaden your impact by transitioning into other product spaces as new priorities and business objectives evolve. Your Responsibilities: Process & Continuous Improvement: Guide teams through lean process facilitation and data‑driven improvements while applying strategic insights to drive continuous problem‑solving and operational excellence. Talent Development & Mentorship: Mentor product managers to foster strategic growth, collaborative environments, and a deep, ongoing exploration of product expertise. Project Leadership & Strategic Agility: Drive complex projects with strategic agility, effectively navigating ambiguity, resolving challenges, and managing crisis situations to resolution. Customer & Product Strategy: Lead probing customer engagements to ensure design alignment, while utilizing product knowledge expansively to nurture the vision, roadmap execution, and thought‑leadership across Elanco. Stakeholder & Consensus Building: Expand strategic stakeholder relationships and pioneer engagement approaches through clear, persuasive communication that builds trust and consensus across all organizational levels. Business Alignment & Governance: Contribute substantially to functional and business goals by leading budgets, prioritizing strategic direction, and championing initiatives that act as catalysts for positive, cross‑functional change. What You Need to Succeed (minimum qualifications): Educational Background: Bachelor’s degree in a relevant field (e.g., computer science, data science, business). Required Experience: 10+ years technology experience showcasing strong learning agility at enterprise level. Additional Information: Travel: 0-10% Location: Hook, UK - Hybrid Work Environment Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! #LI-KS2 Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. #J-18808-Ljbffr

How will you do itKey ResponsibilitiesOwns KPIs for an assigned service product portfolioOperationalizes service platforms from global teamBuilds and launches region‑specific service offerings as needed, in alignment with global standardsServes as domain service subject-matter expert (SME)Particip

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to beinforcedin every MSP! We are seeking a talented and motivated FP&A Manager / Finance Business Partner to join our team. In this role, you will act as a key link between Finance and the wider business, owning financial planning, forecasting, performance analysis, and business partnering to help leaders understand performance, manage risk, and drive profitable growth. • Lead budgeting, forecasting, and long-range planning across assigned business areas, improving forecasting accuracy through strong business understanding and regular stakeholder engagement., • Develop robust financial models to support strategic decisions, investment cases, pricing, resource planning, and growth initiatives., • Analyse financial performance; identifying trends, risks, opportunities, key business drivers, and deliver clear, insightful reporting on revenue, costs, margins, profitability, cash flow, and KPIs., • Prepare executive-level presentations and commentary explaining performance against budget, forecast, and prior periods, and support scenario modelling and sensitivity analysis., • Act as a trusted finance partner to business leaders, providing commercial advice, financial challenge, and actionable recommendations for non-finance stakeholders., • Build strong relationships across departments to understand strategy and performance drivers, supporting business owners in managing budgets, controlling costs, and achieving financial targets., • Partner with teams on new initiatives, ensuring financial implications and return on investment are understood, and challenge assumptions to influence data-driven decisions., • Develop and monitor KPIs and dashboards to improve business visibility, identifying opportunities for revenue growth, margin improvement, and operational efficiency., • Support investment decisions through business cases and post-investment reviews, and provide insight into customer, product, channel, or regional profitability where relevant., • Work closely with Accounting teams to ensure accurate reporting, support month-end through variance analysis and business commentary, and maintain high standards of data integrity and financial discipline. Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve. Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company. Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team. A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help. Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month. Employee Recognition:Programs to recognise and reward our top contributors for their achievementsand efforts. We live our company values every day and reward those people who embody them. • Qualified accountant (ACA, ACCA, CIMA or equivalent preferred)., • Experience in FP&A, commercial finance, business partnering, or management reporting., • Strong financial modelling, forecasting, and analytical skills, with the ability to interpret complex data and communicate clear insights., • Experience partnering with senior stakeholders and influencing decisions., • Strong Excel skills and experience with financial planning/reporting systems., • Commercial mindset with the ability to understand the operational drivers behind financial performance., • Excellent communication skills with the confidence to challenge constructively., • Curious, proactive, and comfortable working with ambiguity and changing priorities, balancing big-picture strategy with attention to detail., • Collaborative approach with the ability to build trust across teams and provide independent financial challenge., • Desirable: experience in a high-growth, technology, SaaS, private equity, or international environment, and knowledge of BI tools such as Power BI or Tableau. Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

Installer London – up to £80,000 LONDON Become a Hillarys Installer – Build Your Own Flexible, Local London Business Looking for a role that lets you work for yourself, set your own hours, and still benefit from the backing of a trusted national brand? Join Hillarys – the UK's leading window furnishings specialist for over 50 years. We're expanding across London , and this is a great opportunity if you're happy to travel into the city while still keeping the freedom and flexibility of running your own schedule. What You'll Do Visit customers in their homes to measure and install our premium blinds and curtains. You'll focus on delivering excellent service, while our Design Consultants handle ordering and payments. No previous experience? No problem. Many of our 1000+ self-employed Installers started with little trade experience. If you do have installation, joinery, carpentry or fitting experience, even better — but our award-winning training gives everyone the skills to succeed. Why This Works for You Flexibility – Set your own hours and manage your diary around your life. No need to find customers – We generate the leads; over 70% of customers go on to buy. Be part of something proven – Installers across the UK enjoy strong earnings and long-term success. On-going support – Training-for-life, local business support and a plan that's built around you. Everything You Need to Get Started For £672 deposit you'll receive: Full installation & product training Complete sales and installation toolkits Measuring equipment, power tools and software Product samples, clothing, and marketing materials A range of investment packages available from £1,995 and can be paid via flexible payment options All you need is a valid UK driving licence and a willingness to travel to customers in and around London and the right to work in the UK. Find Out More – No Commitment Join one of our friendly 45-minute virtual Discovery Sessions . Meet an Advisor and Area Manager, ask questions, and get a real feel for life at Hillarys — all from home. Ready to explore the opportunity? Complete the short online application and book your Discovery Session today. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it and mend it. About your team: At Centrica Energy, our mission is to move it. We're energy movers by nature. We're a global renewable energy trading company which helps move energy from source to use - powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you. The Market Risk Manager will play a key role in controlling and reporting risk and continuously developing the function as Centrica Energy grows and transitions to a multi-location trading model. The role will play an important part in the improvement and development of risk measurement methodologies, processes and procedures whilst having close daily interaction with the front office and business units. The role reports into the Head of Market Risk. This is an exciting opportunity for a talented and experienced Market Risk professional to be part of an organisation that is focused on maximizing profit from trading gas, power, LNG and Renewables and also functions as intermediary delivering energy from our Upstream and Power Generation teams on one side and British Gas on the other. Location: The role is based out of our central London office (close to Marble Arch) with 3 days per week based within the office. There is also a requirement for occasional international travel to other Centrica Energy offices. What you'll be doing: Lead the market risk oversight of one of the energy trading desks, being responsible for executing market risk management strategies across gas, power and renewables, creating a strong market risk presence and building strong relationship across Centrica Energy trading business Promote risk discussion on the trading floor, and building best practice within the team Maintain and share a strong knowledge of trading portfolios, and keep abreast of developments in the energy markets and the potential impact on risk and portfolios Quantitatively analyse new deals and identify embedded risks using simulation based modelling and other methods Work with relevant business teams to formulate new business and product frameworks, and integrate changes into the current policies, processes and systems Deliver improvements to market risk processes, models and methodologies. Including in the space of VaR, stress testing, assessment of risk adjusted return, etc Support the digitisation of Market Risk at Centrica Energy. We have a few must-haves: Strong knowledge of physical and financial energy market fundamentals and traded instruments, ideally power and gas Excellent knowledge of risk management methods and techniques, including Value at Risk, Stress Testing and Option Pricing Experience in managing junior resources Strong commercial awareness, capable of articulating complex deals and providing constructive advice to the Head of Market Risk and Front Office Ideally proficient in booking systems such as Endur, EOS Practical experience in Power BI, Python and SQL Excellent attention to detail and problem-solving skills Confident, resilient, with a presence and a determination to succeed in a dynamic and demanding business environment Proactive with a drive for continuous improvement Strong communication skills at all levels. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/centricaenergy If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Stock & Logistics Manager - Retail Operations Salary: £45,000-£50,000 + 20% Management Bonus Additional: 40% night premium for hours worked between midnight and 4am Location: Heathrow Contract: Permanent We are recruiting an experienced Stock & Logistics Manager to join a high-volume retail operation within a fast-paced airport environment. This is a key leadership role with responsibility for stock accuracy, replenishment, inventory control, merchandising standards and team performance across a busy retail location. The role would suit an experienced Stock Manager, Replenishment Manager, Night Manager, Inventory Manager or Retail Logistics Manager from a large-format or high-volume retail background. You will be responsible for leading the replenishment operation, maintaining stock integrity, managing inventory counts, supporting promotional changeovers and ensuring stock availability is optimised in line with customer demand and commercial performance. You will also work closely with Store Management, Supply Chain, Product and Logistics teams to ensure stock levels, store standards, compliance and operational performance are consistently maintained. What we're looking for Strong retail management background Experience managing stock, replenishment, inventory or logistics within a retail environment Experience leading and developing sizeable teams Strong knowledge of stock accuracy, shrinkage and inventory control Commercially aware with good analytical and problem-solving skills Comfortable working in a fast-paced, high-volume operation Flexible around working patterns, including nights and weekends Shift Pattern The role operates across a mixed day/evening/night pattern, with additional flexibility required around stocktakes, promotional changeovers and key trading periods. Typical week: Monday: 08:00-16:15 Tuesday: 18:00-04:15 Wednesday: 16:00-02:15 Thursday: 12:00-20:15 Friday: 08:00-16:15 You would also be expected to work approximately one weekend in every three to four . Package £45,000-£50,000 basic salary 20% management bonus based on individual and business performance 40% night premium for hours worked between midnight and 4am Excellent benefits and long-term development opportunities This is an excellent opportunity for an experienced retail stock or replenishment leader looking to take ownership of a complex, high-volume operation within a unique retail environment. BBBH37384 TPBN1_UKTJ

Retail Supervisor | Fashion Retail Richmond, London | Up to £32,000 + Commission + Benefits We are recruiting an experienced Retail Supervisor / Senior Sales Consultant / Keyholder to join a successful premium fashion retailer in Richmond, London. This is a fantastic opportunity for someone looking to progress their career in fashion retail management, working within an established, founder-led British brand known for contemporary fashion, accessories and exceptional customer service. The Role As Retail Supervisor, you will support the Store Manager in driving sales, motivating the team and delivering an outstanding customer experience. You will be hands-on and highly visible on the shopfloor, leading by example and helping to create a commercial, energetic and customer-focused environment. Key Responsibilities Drive sales and key retail KPIs including ATV, UPT and customer capture Support, motivate and develop the store team while leading from the shopfloor Deliver exceptional customer service and build strong relationships with returning clients Maintain excellent visual merchandising, stock and store standards Support daily store operations and take responsibility for the shopfloor during key trading periods About You We are looking for someone with experience as a Retail Supervisor, Senior Sales Consultant, Keyholder or Assistant Manager within fashion, premium retail, luxury retail or another service-led environment. You will be commercially minded, confident working with KPIs and passionate about people, product and customer experience. An interest or previous exposure to digital marketing and customer engagement would also be highly advantageous. What's on Offer Salary up to £32,000 Fantastic commission scheme £1,200 annual uniform allowance No late trading hours Genuine career progression within an established premium retail business If you are an ambitious Retail Supervisor in Richmond or South West London looking for your next opportunity in premium fashion retail, apply today for immediate consideration. BH36297 TPBN1_UKTJ

We need a proactive Sales & Account Manager to identify, win and then run our special projects? This Business Development / Contract Manager role is more than shifting paperwork. You'll be integral throughout the proposal / tender phase, winning the business and delivering. Covering London and the surrounding area, you'll drive the new high end special projects division, identifying key architects and designers who value style luxury and quality. BASIC SALARY: up to £55,000 BENEFITS: · Commission structure aligned to performance (1-2% on sales) · Full product and technical training · Company pension · 25 days holiday + Bank Holidays + Christmas shutdown (3/4 days) LOCATION: Twickenham (office based) - realistically you'll spend 50% of your time in the showroom / office, and 50% on site, meeting clients, architects, contractors and developers. COMMUTABLE LOCATIONS: West London, Slough, Uxbridge, Ealing, Camberley, Woking, Epsom, Hayes, Wembley, Beaconsfield WE HAVE A GREAT STORY TO TELL! We have built an enviable reputation delivering bespoke fireplace solutions into some of the most impressive residential and commercial properties in the UK. Our projects range from luxury private homes through to hospitality and prestigious commercial environments. The business has a strong heritage, an established reputation and a growing pipeline of opportunities. What we're looking for now is somebody who can help take that growth even further. Not somebody who waits, somebody who gets involved. THE OPPORTUNITY : Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products Most people would describe this as a sales role. They're wrong! Yes, there is sales involved. But if you're purely a salesperson waiting for enquiries to arrive and customers to walk through the door, this probably isn't for you. Because the reality is very different. This is a role built around projects, relationships, commercial awareness and ownership. One day you could be in the showroom discussing a luxury residential project worth £75,000. The next you're meeting an architect, contractor or developer to understand what they're working on and where you can add value. This is about becoming part of the project long before an order is placed, and that means understanding people, drawings, specifications, time lines, budgets and construction projects—not just products. JOB DESCRIPTION: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products This Business Development / Contracts Manager role sits right in the middle of sales, project management and stakeholder engagement. One project alone could involve a homeowner, an architect, an interior designer, a contractor, a project manager, our installation team, and they all have different priorities - your job is to bring it all together. You'll manage opportunities from first enquiry through to project award, working with multiple stakeholders to ensure projects move forward commercially and successfully. This isn't transactional selling, it's consultative, it's project-led and ultimately, it's about helping clients deliver exceptional spaces. The purpose of the role is simple: · Identify, develop and convert project opportunities, · Manage project enquiries from first contact through to order confirmation. · Build relationships with architects, interior designers, contractors and developers. · Own projects from initial enquiry through to order. · Work closely with operational and installation teams to ensure successful delivery. · Help grow the Special Projects side of the business. REQUIREMENTS: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products You do not need specific product experience, if you are operating in construction, interiors, fit-out, residential projects or design-led environments it would be an advantage as you will have exposure to architects, contractors, developers and project stakeholders, along with the ability to understand drawings, specifications and project information. You will also have; · Strong commercial awareness and excellent communication skills. · A proactive mindset and the confidence to create opportunities rather than waiting for them. · Experience in managing complex projects. · Comfort in understanding technical detail. · Experience of communicating with different stakeholders. You will most likely be one of the following; Business Development Manager, Contracts Manager, Project Manager, Quantity Surveyor, Estimator, Specification Sales Manager, Installation Manager, Account Manager, Key Account Manager, Technical Sales Manager, Technical Sales Consultant, Design & Build Professional or a High-End Interiors Sales Consultant THE COMPANY: You'll be joining a well-established, specialist business operating within a premium segment, working on projects that genuinely stand out. It's a close-knit team where collaboration matters, input is valued, and success is visible This isn't corporate. You won't be a number. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18530, Wallace Hind Selection TPBN1_UKTJ

ABOUT DELICE DE FRANCE: A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, youll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If youre passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, wed love to hear from you. PURPOSE OF CHANNEL MANAGER JUNIOR: To manage national & key accounts in your allocated Channel / Sector. To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger. To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan. Understand the Customers world. REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR: The Channel Manager will report to the Channel Lead (Controller or Senior) Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations. Target contacts: Buying Directors, NPD teams, Chefs, Associations. Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs. DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR: STRATEGY Own, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights. Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key. Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities. Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact. Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts. Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity. Ensure pricing defensibility implemented & maintained across the account portfolio / channel. Share good & best practice across the Channel Team to ensure that all opportunities are Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan. ACCOUNT MANAGEMENT Develop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with). Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans. Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE). Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication. Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times. Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms. Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc. Quarterly review of account profitability through latest business case mechanic by SKU with all terms included. On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review. Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead. Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights. Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers. Implement Price Increase within briefed timelines & in full. Brief product specification changes to relevant customers as provided by Technical & Quality Control. Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists. Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured. Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve. Focused plan on forecast management with reference to seasonality etc. Development and retention of existing business and new business opportunities. Sector specific Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly). Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution. FINANCIAL RESPONSIBILITY The individual will have responsibility for managing a min of £5m sales value across a range of customers and the appropriate margin target assigned to those customers. Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly. Price increase management Review all options for price increase with customers annually, or as requested. Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management. Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders. DESCISION MAKING LEVEL/ COMPLEXITY Strategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan. The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers. NPD Management Clear thinking in the deletion / origination of NPD. PEOPLE MANAGEMENT RESPONSIBILITY Not Applicable as part of this role. BENEFITS OF A CHANNEL MANAGER JUNIOR: Competitive Company Pension Scheme Company Life Assurance for added peace of mind Company Car or Car Allowance Free On-Site Parking Employee Referral Scheme Long Service Recognition & Awards Generous 50% Staff Discount on Company Products Eyecare Voucher Scheme Employee Assistance Programme (EAP) including: 24/7 confidential support line Access to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perks SKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR: Ideally degree educated (Business discipline). Experience of National Account Management (ideally in a food related business). Sales experience & Sales Skill. Team Player. Dynamic Go Getter Highly Motivated. Good Communicator. Strategic Thinker, Active Doer. Flexible & Nimble to Change. Strong negotiation skills and the ability to influence & present at all levels. Highly developed Presentation skills. Clear confident communication skills both verbal and written. Highly developed numerical skills, complete P&L understanding to Senior Management level. General interest in people. Demonstrable drive and enthusiasm. Highly mobile as role will require significant travel across the UK. KEY MEASURES OF A CHANNEL MANAGER JUNIOR: Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker. Key Customer / End user Contact strategy Managing the chain and key decision makers. Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets. Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations. Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans. Account Plan objectives set versus achievements. This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.

Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full-time, permanent Full product training, ongoing support, company vehicle provided if required

Multimedia Designer (Photography & Digital Content) | Brompton on Swale, North Yorkshire (DL10) | Part Time 24 Hours Per Week | £19,200 (£32,000 FTE) Our client is an established and growing creative retail business specialising in artwork, homeware, gifts and stationery, with a strong online presence and a number of retail locations. With a creative and customer-focused approach, the business continues to develop its product ranges and digital presence and is now looking for a talented Multimedia Designer to support its continued growth. The Role As a Multimedia Designer, you will join a small creative team and work closely with the Design and Brand Manager to help develop and strengthen the brand further. You will create engaging visual content across design, photography, video, email and digital marketing channels, supporting campaigns and product launches from concept through to delivery. Reporting to the Head of Design and Brand, you will work as part of a team of two while collaborating closely with the wider Marketing and Ecommerce Team of three. This is a varied, hands-on role suited to someone who enjoys working across multiple disciplines and wants to see their creative work have a direct impact. Key Responsibilities Assist the Design and Brand Manager with developing the brand and its visual identity Create high-quality design assets for website banners and landing pages Create content for social media and paid advertising Support campaign launches and seasonal promotions Ensure all content is visually engaging, on-brand and aligned with marketing objectives Design and build email campaigns using Klaviyo Create visually compelling email templates Work with the marketing team to support campaign planning and execution Help optimise campaign performance through design improvements Capture product and lifestyle photography and video Edit and retouch images to a professional standard Maintain consistency in styling, lighting and brand presentation Create content suitable for web, email and social media Assist with uploading and managing website content, including product imagery Support campaign rollouts, product launches and promotional activity Ensure digital content is accurate, up to date and conversion-focused Requirements Essential Strong proficiency in Adobe Creative Suite, particularly Photoshop and InDesign Proven experience in product photography Background in a multimedia, design or content-focused role Experience with photography and image editing Good understanding of digital marketing and content performance Highly organised with the ability to manage multiple projects Desirable Experience using Klaviyo or a similar email marketing platform E-commerce or retail background Basic video or short-form content creation Understanding of customer journeys and online conversion Experience working within a creative brand environment Whats In It For You 24 hours per week over 3 days 30 days' holiday per annum including bank holidays, pro rata 40% staff discount Employee Assistance Programme Day off for your birthday Free on-site parking Office-based role Training and support through shadowing the Design and Brand Manager Opportunity for career progression towards Design and Brand Manager and Design and Brand Director Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR. TPBN1_UKTJ

Event Planner - Sandown Park Racecourse - The Jockey Club Experiences | Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are looking for a C&E Event Planner & Administrator for Jockey Club Experiences. This role profile is a guide to the work you will be required to undertake. It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required by your manager. It does not form part of your contract of employment. Purpose of the Job: • The primary objective of the role is to provide an effective liaison between the entire sales process to the end customer., • This will be through effective administration and customer service techniques., • This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team., • This role includes finance responsibilities, billing clients for final payments, chasing deposits, managing on the day expenditure on the CRM system., • The role will have the responsibility of all venue show-rounds managing the diary to coordinate and communicate across the venue., • Following the show-rounds the role is required to proactively upsell and exceed customer expectations., • A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information is shared., • To ensure all sales administration is accomplished effectively and accurately in order to provide a seamless function sheet handover to the operations team., • To maximise revenue for the venue through providing outstanding customer service through the development of client, venue and internal relationships., • To ensure the relevant invoice and payment process at venue is adhered to accurately. Key Responsibilities: • To be the owner of the BEO/function sheet process on venue and accurately and efficiently complete for all events., • To ensure that all revenue opportunities are captured and to work to achieving confirmed business from all opportunities., • To ensure a daily liaison plan is in place with relevant proactive, reactive sales and operational team members., • To deal with and action all correspondence received via email or telephone., • To ensure that all relevant information is inputted correctly within the system for measurement of results in accordance with SOP's / Levy Signatures., • To ensure that the sales team whether onsite or in Parklands, are kept informed of the guest experience following the event so as follow up calls are informed and relevant for the guest., • To be the go-to at venue level for sponsors and client requests., • Ensure the safe and secure operation of all operational activities on behalf of all stakeholders., • Ensure that all legislative and venues operational procedures and standards are applied to provide a consistent and safe service and product for all Compass employees and customers., • To be polite, professional and friendly always with customers, clients and colleagues., • To always look out for opportunities to develop our service., • As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiencies., • Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required., • Be prepared to attend all relevant training sessions and meetings., • To always promote venues facilities and maintain a positive company image., • If relevant, the role is responsible for managing the client online booking tool and the client account/bookings with the ops team. Operational Excellence • To make sure you are aware of, and meet the legal and company requirements for fire, safety, health and hygiene., • To report health and safety issues to your line manager, including all accidents and near misses., • To promote good safety habits and methods of work., • Personally event coordinate commercial corporate and private conferences and events., • To attend the weekly operation meeting and be the holder of the collation of completed work orders, floor plans, and monthly schedules for the operational C&E meeting., • Booking of miscellaneous event requirements and raising purchase orders., • Provide administrational support to the operations department including but not restricted to producing signage, event menus, table plans, place cards...etc., • Ensure that relevant and pertinent information is provided to the accounts team in a timely manner., • Collect deposit payments and to ensure that these are in line with the new payment plans and Terms and Conditions. What you?ll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Benefits • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid, • Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2807/74912003/52796838/IN/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Thornhill Galleries Business Development Manager / Company Development Manager The Role Thornhill Galleries is looking for an experienced, commercially minded Company Development Manager to join our team. This is a varied, hands-on role covering business development, sales, marketing, digital development and commercial operations. The successful candidate will work closely with the two company directors and the wider team at our New Malden premises, where our offices, showroom and workshops are all under one roof. We are looking for someone who can both manage the day-to-day requirements of the role and proactively identify new ways to develop the companies, strengthen our client relationships and generate new business. As a small, established business, the role will naturally evolve and requires someone who is comfortable moving between different projects and responsibilities. Business Development & Sales Proactively identify and develop new business opportunities. Research and approach prospective clients, including interior designers, architects, developers, contractors and other relevant trade professionals. Introduce Thornhill Galleries to new trade contacts by telephone, email and other appropriate channels. Develop relationships with new and existing interior designers, architects and other industry professionals. Maintain regular contact with key trade clients and ensure Thornhill Galleries remains front of mind for relevant projects. Re-engage with previous clients and dormant contacts where appropriate. Build and maintain a structured pipeline of prospective clients and opportunities. Ensure enquiries and new business opportunities are followed up in a timely and professional manner. Act as the first point of contact for walk-in clients visiting the showroom, welcoming them, understanding their requirements and providing a professional introduction to Thornhill Galleries. Assist walk-in clients with product selection, availability and initial pricing, referring more complex technical or bespoke enquiries to the Directors or relevant team member where appropriate. Initially manage straightforward sales enquiries and orders from first contact through quotation, follow-up and sale, with a view to taking on more complex sales as product knowledge, experience and confidence develop. Research potential new markets, clients, suppliers and commercial opportunities. Identify new sales channels, partnerships and ways in which the company can expand its reach. Carry out competitor and market research to identify relevant trends and opportunities. Assist the Directors with specific business development projects as required. CRM & Client Database Take ownership of the company CRM and client database. Ensure client and prospect information is accurate, current and properly categorised. Continue to build the database of interior designers, architects, developers and other relevant trade contacts. Segment client data appropriately for targeted marketing and communication. Maintain a structured system for recording conversations, enquiries and future follow-up. Produce and manage mailing lists for newsletters, brochures and other campaigns. Help ensure that valuable historic client information is being actively used rather than simply retained. Marketing & Brand Development Assist with the ongoing development and implementation of the companys marketing strategy. Develop and maintain a consistent marketing calendar. Manage and develop the companys social media channels. Generate ideas for interesting, relevant and engaging social media and website content. Design, prepare and distribute regular email newsletters to the client database. Develop new company brochures and other printed and digital marketing materials. Organise targeted distribution of brochures to interior designers, architects and other trade professionals in the UK and internationally. Ensure branding, imagery and company messaging remain consistent across all platforms. Develop case studies and project features showcasing completed installations. Identify opportunities for editorial coverage and company exposure. Liaise with journalists, bloggers, online publications and other relevant media contacts to generate fresh content and publicity. Liaise with print and online publications regarding advertising opportunities and negotiate appropriate advertising rates. Research suitable industry events, collaborations, exhibitions and promotional opportunities where relevant. Photography & Content Coordinate photography of completed Thornhill Galleries projects and installations for marketing purposes. Contact previous clients to arrange access for professional photography where appropriate. Assist with photographing stock and new products. Organise raw photography and liaise with external photographers, editors or retouchers where required. Maintain an organised library of product, project and lifestyle photography. Identify completed projects that would make particularly strong case studies, website features or social media content. Website & Digital Development Assist with the continued development of the Thornhill Galleries website and the website of the associated company. Manage and update website products, descriptions, imagery and other content where required. Regularly review the websites from a customers perspective and suggest improvements to usability, presentation and functionality. Originate and implement ideas to keep the website current, informative and visually engaging. Work with external website developers on improvements and new functionality. Liaise with the companys SEO specialists to improve organic search performance. Manage and develop Google PPC campaigns alongside external specialists where appropriate. Monitor website traffic, enquiries and campaign performance. Review relevant analytics and identify opportunities to improve marketing effectiveness and enquiry conversion. Third-Party Sales & Marketing Platforms Manage Thornhill Galleries presence on third-party platforms including 1stDibs. Ensure stock listings, descriptions, images and pricing are accurate and up to date. Manage enquiries received through these platforms. Prepare shipping estimates and quotations where required. Follow up enquiries with the aim of converting them into sales. Monitor the performance and commercial value of each platform. Identify and evaluate other suitable third-party platforms or marketplaces. Commercial & Operational Support As part of a small business, there will also be a requirement to assist with wider company operations where necessary. Assisting the Directors with individual projects and commercial initiatives. Helping to coordinate information between clients, suppliers and other members of the team. Following up suppliers where information, quotations or deliveries are outstanding. Assisting with occasional client account or overdue invoice follow-up. Supporting improvements to internal processes and systems. Helping ensure enquiries and projects do not lose momentum between different stages of the business. Undertaking occasional minor PA or administrative work for the Directors. Providing additional support to colleagues during particularly busy periods. The intention is not for administration to become the primary focus of the position, but the successful candidate should be willing to assist where required. The Candidate We are looking for someone who is proactive, commercially aware and extremely well organised. The successful candidate should ideally have a minimum of five years relevant experience across areas such as business development, sales, marketing, account management or project management. Experience within interiors, architecture, design, luxury products, property or another high-end client-facing industry would be particularly useful, although it is not essential. Essential Skills & Attributes Have excellent written and verbal communication skills. Be confident communicating with clients and suppliers by telephone, email and face to face. Have strong commercial instincts and an interest in developing new business. Be proactive rather than waiting to be given individual tasks. Have excellent organisational and time-management skills. Be able to manage an evolving workload and establish priorities independently. Be comfortable multitasking and switching between different areas of the business. Have very strong attention to detail, particularly when preparing written communications. Be able to remain calm under pressure and work to deadlines. Be confident and appropriately assertive when dealing with suppliers, clients and other third parties. Have excellent online research skills. Have a professional and discreet approach. Have a positive attitude and a flexible approach to work. Be comfortable working within a small company where everyone is expected to help where necessary. Be interested in building a long-term career with the company. Be willing to adapt as the position develops. Digital & Software Skills A good working knowledge of the following is required: Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Zoom Microsoft Teams General website and online research tools Experience with the following would be advantageous: CRM systems Email marketing platforms Social media management Website CMS platforms Google Analytics Google Ads/PPC Adobe Photoshop Adobe Creative Suite AutoCAD Other design or image-editing software Photoshop experience is desirable rather than essential. A candidate without previous Photoshop experience should be willing and able to learn the basic skills required for the role. Location The position is office based and candidates should ideally live within a sensible commuting distance of the office. Package Salary: £45,000 per annum. Full-time position. 28 days annual leave including bank holidays. Company pension scheme. Free on-site parking. The opportunity to join a long-established family business with an excellent reputation. A varied position with considerable scope to influence how the company develops. The opportunity for the role and level of responsibility to grow over time. Friendly and supportive working environment. TPBN1_UKTJ

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TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPIs, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry TPBN1_UKTJ

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My client is one of the worlds best known consumer goods businesses with a market leading product portfolio and a truly global presence. They are looking to continue to grow their Global online share and presence and are looking to hire a Senior E-Commerce Manager - Amazon EU to help achieve this. Senior E-Commerce Manager - Amazon EU - Responsibilities: Manage relationship with Amazon at a Pan EU level and create strategies to driving consumer consumption and establish best practices for product selection, marketing & media activation & promotional investment. Work closely with account managers of existing eCommerce strategic partners to build business plans that will e-commerce sales growth, focusing on product availability, pricing and shopper marketing Provide coaching, leadership and mentoring to team members Deliver 3 and 5 year strategic plans Develop an understanding of the eCommerce maturity, capabilities and opportunity within the region Work closely with cross functional teams including sales, trade marketing and channel teams to identify e-commerce opportunities. Identify and develop plans for new pureplay and multichannel eCommerce accounts. Identify opportunities to improve product presence on partner websites including product detail page improvements, images, videos and rich content etc Establish strong relationships with e-commerce executives and managers at key accounts. Drive the execution of joint business plans for key eCommerce partners Analyse channel performance and competitive position and use finding to influence future strategy Monitor & track performance at a local level on a monthly basis Evaluate competitive market and customer analytics and integrate future e-commerce strategy. The successful candidate will be an experienced Customer Marketing, Trade Marketing and E-Commerce Manager with extensive experience of Amazon, ideally at a Pan EU level. You will ideally have worked in the FMCG, CPG, Manufacturing or brand side sectors. You will have a demonstrable track record of driving change and strategic thinking as well as a high degree of credibility. You will have first class commercial, leadership, channel development and stakeholder management skills as well as excellent relationship building skills. Position Senior E-Commerce Manager - Amazon EU Salary - £75-80k plus bonus and benefits package Location London (hybrid working) Contact Charlie Allen TPBN1_UKTJ