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Office based \n Mobile showrooms, immersive product launches, exhibitions fabricated in-house by the same team that pitches them. A client base of major global brands across automotive, healthcare and food and drink. And an Event Account Manager role with a warm book of accounts from day one. \n • Quarterly profit-share scheme on top of your base \n • Work with major global brands across diverse sectors \n • Proven progression within a growing commercial team \n • Holiday buy-back scheme to top up your leave \n • 22 days holiday plus bank holidays \n The Company \n This is a boutique, award-winning brand experience agency delivering roadshows, exhibitions, hospitality, fabrication, AV and corporate events for clients across automotive, construction, food and drink, healthcare and more. With in-house operations, production and fabrication teams all under one roof, they build and run the events themselves. The business is profitable, growing, and an Event Account Manager who comes in tends to find reasons to stay. \n The Role \n The Event Account Manager role sits at the heart of the commercial team, holding full responsibility for a portfolio of high-value client accounts while coordinating directly with internal production, operations and fabrication specialists to bring each brief to life. \n • Own assigned accounts end to end, from brief through to delivery sign-off \n • Hit revenue growth, upsell and client satisfaction targets \n • Brief and manage external suppliers, handling quotes and lead-times \n • Identify cross-sell opportunities across the full service offering \n • Manage purchasing decisions with commercial awareness and budget discipline \n • Act as the primary link between clients and internal delivery teams \n • Support account strategy to drive long-term retention and loyalty \n The Candidate \n The right Event Account Manager will have owned client relationships in a commercially driven environment, held targets and delivered against them, and coordinated across internal teams and external suppliers without losing sight of margin or quality. If the title Event Account Manager describes what you do today, this role is worth a serious look. \n A background that blends account management with project coordination is particularly well suited here. Experience in brand experience, exhibitions, experiential or live events is beneficial but not essential. What matters most is a retention and upsell mindset, a confident approach to stakeholder management, and the ability to keep complex projects on track. \n Expect a competitive salary, quarterly profit-share, a warm book of established accounts and a clear progression path inside a team that is genuinely expanding. Scheduling for initial conversations is underway, so submit your application now and we will be in touch promptly. \n Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. \n As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. \n Vacancy Ref: KS18872

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

The Technical Lead is required to provide technical support to an operations team within one of the designated Investment Operations Functional Pillars, and, is responsible for the day to day service of their team to Corporate / Retail Clients on behalf of FNZ. • The role holder will be responsible for all aspects of day to day Technical Delivery, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit., • The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required in the change process from delivery through to implementation so that change is delivered effectively, and, in accordance with FNZ Compliance standards., • The role holder will be responsible for service delivery to our corporate clients from their team, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs., • Where requested or role requires the individual to complete Overseer responsibility, the overseers have an obligation to complete IOC qualifications and complete annual CPD hours. Responsibilities will include, but are not limited to:, • Manage the Technical development of the team’s purpose and ensure the it provides best in class operational services to clients and internal partners., • Support, challenge and contribute to the development of short, medium, and long-term strategies (including action plans and targets) for the team., • Support and contribute to the Change Governance of technology solution that meets the objectives of the business but allows the firm to be scalable, productive, meet service delivery standards and is compliant for future changes, upgrades, and enhancements., • Support and implement the Technical management strategy, culture, services, and methodology to adjust to changing regulations and expectations, ensuring the team are fully motivated and have clear understanding of the technology and process., • Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business., • Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship., • Engage with external stakeholders in relation to their team’s technical issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors., • Ensure team’s technical resilience within the first line of defence; and deliver reporting to the relevant Sector Lead and/or Operations Director to evidence standards achieved., • Manage and support the error management process, including management of major errors, escalation, analysis, and reporting., • Manage and support the delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through control and oversight of the activities completed by the functional area under the role holders’ remit; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved., • Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team., • Oversee the management of functional area’s risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on prevention; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved., • Provide appropriate Technical engagement for Audits, Client visits or any material meetings or engagement’s, where the Technical Manager is required to represent FNZ., • Oversee implementation and maintenance of technical operational controls and process, within the team, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved., • Oversee effectiveness of technical controls for handling client assets and client money within the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved., • Oversee technical compliance with legislation and regulation in relation to the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence compliance., • Act as Overseer as defined by the regulations and FNZ policies., • Support and technically lead the management team for the functional area to ensure exceptional delivery, through accurate, timely and controlled service to both internal and external clients., • Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making., • Ensure compliance with all mandatory training is completed in a timely fashion., • Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff., • Provide relevant and timely reporting to Boards and Committees as required., • Actively participate in all team governance meetings, to ensure effective outcome and escalations., • Actively participate in governance meetings to ensure that FNZ is driving the right behaviours, as outlined in the FCA handbook, to mitigate risk to the business., • Actively participate in corporate service meetings to ensure that FNZ is driving the right client engagement and behaviours, as outlined in the SDD and TOM, to deliver first class service to our clients., • Actively participate in change meetings or release boards to ensure that appropriate understanding, actions, testing and readiness to deliver and implement change., • Ensure the functional area is driving the right client engagement and behaviours, as outlined in the SDD and TOM, to deliver first class service to our clients., • Significant technical operations experience within the Wealth Management / Platform industry., • Good proposition knowledge of platform industry, from Retail Client to Asset Servicing delivery., • Previous experience in an operations management role., • Experience in client services., • Extensive technical operational knowledge relative to the team under role holders’ remit,, • Change management experience,, • Knowledge of the UK financial services and regulatory framework including the CASS, COBS, COLL and SYSC Sourcebook; as well as HMRC and tax regulations,, • Strong understand of risk/compliance policies and processes for a financial services business FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future. #J-18808-Ljbffr

The Technical Lead is required to provide technical support to an operations team within one of the designated Investment Operations Functional Pillars, and, is responsible for the day to day service of their team to Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day Technical Delivery, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit. The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required in the change process from delivery through to implementation so that change is delivered effectively, and, in accordance with FNZ Compliance standards. The role holder will be responsible for service delivery to our corporate clients from their team, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Where requested or role requires the individual to complete Overseer responsibility, the overseers have an obligation to complete IOC qualifications and complete annual CPD hours. Responsibilities will include, but are not limited to: Specific Role Responsibilities Strategy Manage the Technical development of the team’s purpose and ensure the it provides best in class operational services to clients and internal partners. Support, challenge and contribute to the development of short, medium, and long-term strategies (including action plans and targets) for the team. Support and contribute to the Change Governance of technology solution that meets the objectives of the business but allows the firm to be scalable, productive, meet service delivery standards and is compliant for future changes, upgrades, and enhancements. Support and implement the Technical management strategy, culture, services, and methodology to adjust to changing regulations and expectations, ensuring the team are fully motivated and have clear understanding of the technology and process. Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business. Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship. Engage with external stakeholders in relation to their team’s technical issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors. Process Ensure team’s technical resilience within the first line of defence; and deliver reporting to the relevant Sector Lead and/or Operations Director to evidence standards achieved. Manage and support the error management process, including management of major errors, escalation, analysis, and reporting. Manage and support the delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through control and oversight of the activities completed by the functional area under the role holders’ remit; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved. Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team. Oversee the management of functional area’s risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on prevention; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved. Provide appropriate Technical engagement for Audits, Client visits or any material meetings or engagement’s, where the Technical Manager is required to represent FNZ. Oversee implementation and maintenance of technical operational controls and process, within the team, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved. Oversee effectiveness of technical controls for handling client assets and client money within the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved. Oversee technical compliance with legislation and regulation in relation to the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence compliance. Act as Overseer as defined by the regulations and FNZ policies. People Support and technically lead the management team for the functional area to ensure exceptional delivery, through accurate, timely and controlled service to both internal and external clients. Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making. Ensure compliance with all mandatory training is completed in a timely fashion. Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff. Governance Provide relevant and timely reporting to Boards and Committees as required. Actively participate in all team governance meetings, to ensure effective outcome and escalations. Actively participate in governance meetings to ensure that FNZ is driving the right behaviours, as outlined in the FCA handbook, to mitigate risk to the business. Actively participate in corporate service meetings to ensure that FNZ is driving the right client engagement and behaviours, as outlined in the SDD and TOM, to deliver first class service to our clients. Actively participate in change meetings or release boards to ensure that appropriate understanding, actions, testing and readiness to deliver and implement change. Ensure the functional area is driving the right client engagement and behaviours, as outlined in the SDD and TOM, to deliver first class service to our clients. Required Knowledge & Skills Significant technical operations experience within the Wealth Management / Platform industry. Good proposition knowledge of platform industry, from Retail Client to Asset Servicing delivery. Previous experience in an operations management role. Experience in client services. Extensive technical operational knowledge relative to the team under role holders’ remit, Change management experience, Knowledge of the UK financial services and regulatory framework including the CASS, COBS, COLL and SYSC Sourcebook; as well as HMRC and tax regulations, Strong understand of risk/compliance policies and processes for a financial services business About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future. FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future. FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future. FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future. #J-18808-Ljbffr

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people's lives. Shift Leaders are key in supporting the smooth running of store operations, providing great service and supporting their team to do the same. They: • Are charge of the shift, leading their team by example., • Make fantastic coffee… and matcha… and seasonal drinks… every order is special! From bean to cup, they make each customer their coffee, exactly how they like it! • Provide great service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience., • Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect., • Take pride in what they do and always strive for excellence! To become a Shift Leader, ideally you will have some experience as a Supervisor or Team Leader - but if you haven't got that don't worry, we'd still love to hear from you. What you can expect: • Brilliant training - no coffee experience is required!, • The opportunity to grow your career and develop personally and professionally., • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift., • 50% off all handmade drinks and 40% off everything else when you're off shift., • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team., • Length of service recognition., • Access to our benefits platform, with hundreds of discounts, rewards and offers., • Via our incentive 'Nero 90', our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score. Why choose us? When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. At the same time as giving fantastic service you'll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There's something for everyone. The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you! At Caffè Nero you really can be you, with us. #J-18808-Ljbffr

Blue Light Card. Individually great, together unstoppable The Finance team at Blue Light Card is investing in the tools, processes and people needed to support the business as it scales, and this Accounts Receivable Specialist sits right at the heart of that work. Reporting to the Ledger Manager, you’ll be joining our growing team for an initial six-month fixed-term contract providing experienced, hands‑on AR support across reconciliations, cash and receipt management, and debt recovery, and supporting the wider team with process improvement and automation. It's a role with genuine scope to contribute ideas, work across teams including FP&A, Data, Partnerships and Member Operations, and make a lasting difference to the way the function operates. • Deliver period-end reconciliations across shopping card, cinema and affiliate revenue streams, ensuring accuracy, completeness and strong financial controls throughout., • Investigate discrepancies across affiliate platforms and Business Central, identifying root causes and recommending practical resolutions where multiple factors are at play., • Manage cashbook postings, receipt allocation and Business Central approvals, applying judgement to identify and resolve anomalies before processing., • Oversee debt recovery activities, adapting collection approaches to reflect commercial context and financial risk, and escalating complex or sensitive accounts with clear rationale., • Produce AR reporting and commentary that surfaces key trends, risks and outstanding issues, supporting informed decision‑making across the team., • Build collaborative relationships with Finance, Member Services, Partnerships and external partners to resolve queries and maintain effective day‑to‑day delivery., • Identify and recommend improvements to reconciliation and AR processes, contributing to changes that strengthen controls, improve efficiency and reduce manual effort., • Solid, hands‑on experience within an Accounts Receivable or Sales Ledger environment, with the confidence to manage competing priorities and work with a good degree of independence., • Strong Excel skills, including pivot tables, VLOOKUPs and XLOOKUPs used comfortably in day‑to‑day work, alongside familiarity with finance systems., • A track record of investigating complex variances and discrepancies, applying sound judgement to determine the right course of action rather than waiting to be directed., • Clear and effective communication skills, both written and verbal, with the ability to build trusted working relationships across teams and influence stakeholders to reach the best outcome., • A proactive, improvement‑focused approach, with genuine interest in identifying better ways of working and contributing ideas that make a practical difference., • Experience across both B2B and retail or ecommerce environments is desirable but not essential; experience with Dynamics 365 / Business Central and curiosity about AI and automation as tools for improvement would also be a welcome addition. Our mission is simple: make heroes happy. Our members are real‑life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning, what makes us want to think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world‑class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in‑person collaboration so encourage time in our offices – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We're committed to building a diverse and inclusive team where different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. • 25 days annual leave plus public holidays and an additional day off for your birthday, • A Moments that Matter day – one extra day of leave each year to use for something that matters to you, • Buy and sell holiday scheme of up to 5 days, • A volunteering/fundraising day – one paid day each year to give something back to the community, • Annual company bonus scheme – linked to both company and individual performance, • Your own Blue Light Card and exclusive access to thousands of discounts, • Personal growth fund of £450 per year to invest in your development, • Private Medical Insurance that includes cover for pre‑existing conditions, • Auto‑enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into your pension, • Enhanced Maternity, Partner, Adoption and Shared Parental Leave, • Healthcare cash‑back plan, • Colleague Assistance Programme – 24/7 confidential support whenever you need it, • Hybrid working and flexible hours, • EV charging and free parking onsite at HQ, • Relaxed dress code and modern office space (games area, chill‑out areas, book club, free drinks and well stocked snack drawers!), • On‑site gym including free HIIT and stretch classes at HQ #LI-Hybrid #J-18808-Ljbffr

Job Title: IT Security Analyst, Loughborough Application Closing Date: Tuesday, 27 October 2026 IT Services Full time, open ended Come and join IT Services at a UK top 10 university. We are at the forefront of supporting the digital campus, protecting and securing our IT systems, and developing strategies to take us forward in a rapidly evolving world. Whatever stage you are at in your career Loughborough University provides a vibrant, dynamic experience. The atmosphere on campus is friendly and relaxed and offers fantastic facilities for staff to use. About the role: We are looking for an IT Security Analyst whose primary focus will be Security Operations Centre (SOC) operations. This hands-on role will be responsible for supporting key day-to-day operations in our new Security/Networks Operations Centre initiative. This role is varied to support your continuous development and will include security/networks alert investigations, vulnerability scanning and reporting, undertaking support tasks and engaging with third parties. About your team: As part of the IT Security Team, you will be joining 5 other IT Security professionals. The responsibility of the team spans across the whole University and ranges from providing expert advice to the wider IT Services department on securing the Universitys data and critical infrastructure, leading on University wide IT security initiatives and providing strategic advice on existing and emerging IT security threats. To be able to undertake this role you will: have an interest and enthusiasm for IT, networking, and IT Security. have an understanding of how IT systems and networks can be attacked, and the technologies and techniques used to defend and secure large enterprise environments. have an understanding of vulnerability scanning and SIEM solutions. have the aptitude to go threat hunting for compromises, vulnerabilities and misconfigurations which may be present on the University network. be ready to engage with new systems and services and want to develop your professional skills be able to interpret and analyse data across multiple large datasets looking for trends and anomalies. For more information refer to the Job Description and Person Specification. Application process: If you are interested in applying for this role, please use the below steps as a guide to completing the application. Login to our vacancies platform, either by registering as a new user or logging in using existing details. Complete all the required sections of the application form. Fully complete the supporting statement as this will be used to assess your application, alongside any supporting documents e.g. your CV. Within the supporting statement you should demonstrate, using examples, how you meet each of the "essential" and as many of the "desirable" criteria as possible these are identified as stage 1 in the person specification (within the Job Description). For further support refer to our application guidance, which includes some top tips and support to help you when completing your application. Interview process and further information: Informal chats about the role are welcomed, please contact Niraj Kacha, IT Security Team Manager, Closing date for application: 27th October 2026 Interviews to be held 16th November 2026 Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme Where you work access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park Financial wellbeing competitive pay, two excellent pension schemes, and everyday savings opportunities Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and wellbeing discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting Discover more about the full range of rewards and benefits at Loughborough University.

Job Title: Business Operations Administrator, Loughborough Application Closing Date: Sunday, 11 October 2026 School of Sport, Exercise and Health Sciences Full-time (37 hours per week); Open-ended Hybrid: 4 days in the office and 1 day remote Join us and be part of a vibrant community at Loughborough University. Heres more about the role and what were looking for: We are seeking a Business Operations Administrator to work within the School Office. The postholder will undertake a range of duties, including acting as the first point of contact at the reception, accepting deliveries and dealing with enquiries, purchasing goods and services and providing support to the Schools research and innovation activity. Applicants should be highly motivated, have excellent administration, communication and team working skills, have strong IT, organisational and interpersonal skills, and experience of working within a financial environment. The role is primarily campus-based, with some flexibility for home working depending on business needs. About the University Universities are one of this countrys greatest assets. Were educators, employers, innovators and pioneers. We shape culture and society. At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better. About the School The School of Sport Exercise and Health Sciences (SSEHS) is a multi-disciplinary school committed to fostering a diverse and inclusive academic community. It upholds the highest standards of excellence in research, innovation, and pedagogy across the full spectrum of disciplines within sport, exercise, health and wellbeing. The School is renowned as an internationally recognised centre of excellence for the study of sport, exercise and health and has been ranked No.1 in the world in the QS World University Rankings by Subject for ten years in a row. Why should you Apply? With huge amount of variety in the role, there is an opportunity for you to develop and continually grow. If this sounds like the right place, team and role for you please do get in touch. Wed love to hear from you. Informal enquiries should be directed to Kokila Mistry, Business Administration Manager, via email to or by telephone to . For more information refer to the Job Description and Person Specification. Closing Date: 11 October 2026 Application Process For further support with your application, please refer to our application guidance, which includes some top tips to help you when completing your application. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments, youd like to request please contact Kokila Mistry using the email above. We also offer reasonable adjustments on the job. Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme. Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park. Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities. Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support. Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting. Discover more about the full range of rewards and benefits at Loughborough University.

Job Title: Research Academy Administrative Officer, Loughborough Application Closing Date: Friday, 09 October 2026 Organisational Development Full-time, Fixed-term, Maternity cover - 12 months or earlier return of postholder. Part-time (minimum 0.6 FTE) or job share may be considered. Hybrid working available: minimum 3 days in the office and up to 2 days remote. Are you ready to play a key role in shaping the future of research? The new Loughborough University Research Academy (LURA) is already making a significant impact across our research community, bringing together researchers, research leaders and professional services colleagues to create an ambitious, inclusive and collaborative research culture. We are now seeking a Research Academy Administrative Officer to join our team and help deliver the next phase of this exciting journey. This maternity cover role offers the chance to be part of a high-profile University initiative that is helping to shape the future of research at Loughborough. You will join a friendly and supportive team, work with colleagues from across the University, and play a valued role in delivering activities that make a real difference to researchers and research-enabling staff. Whether you are looking to develop your career in higher education administration or are seeking a new challenge within a dynamic and purpose-driven environment, this is an opportunity to contribute to something genuinely impactful. Join us and be part of a vibrant community at Loughborough University. Heres more about the role and what were looking for: As Research Academy Administrative Officer, you will be at the heart of the Academys operations, providing high-quality administrative support that enables the team to deliver an ambitious programme of activities and events. This role is offered as a fixed-term maternity cover position and presents an excellent opportunity to gain experience within a high-profile University initiative, working closely with senior leaders, researchers and professional services colleagues across the institution. You will: Support the day-to-day administration of the Research Academy and its programmes. Help coordinate and deliver events, workshops and networking activities. Organise meetings for operational and advisory groups, preparing papers and taking minutes. Support financial administration, monitoring expenditure and producing reports. Coordinate travel, purchasing and other administrative processes. Assist with communications and stakeholder engagement activities across the Universitys research community and external partners. Contribute to the smooth operation of the Research Academy Hub systems and help create a welcoming and professional environment for colleagues and visitors. For more information refer to the Job Description and Person Specification. About the University Universities are one of this countrys greatest assets. Were educators, employers, innovators and pioneers. We shape culture and society. At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better. Closing date: 09 October 2026 Interview date: 22 October 2026 Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme. Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities. Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support. Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting. Discover more about the full range of rewards and benefits at Loughborough University.

Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic. In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry. Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic. In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry. 37.5 hours : Mon-Fri 2pm – 10pm Full-Time Permanent £38,000 Leicester We’re looking for a driven and capable Shift Manager to oversee production at our Leicester production site. Reporting to the Production Manager, this is a hands‑on leadership role focused on delivering safe, compliant, and efficient operations while maintaining the highest standards in food safety, quality, and team performance. You’ll play a key role in leading a shift to produce on time quality products for our customers, improving operational performance, and fostering a culture of continuous improvement and accountability. • Lead the production team to deliver a safe working environment for employees and visitors, • Ensure all products meet food safety, legal, and company standards, • Deliver manufacturing plans in line with targets for cost, quality, and delivery, • Monitor and report daily and weekly KPIs through structured meetings, • Drive improvements in operational performance, • Lead, coach, and develop team members through reviews, PDPs, and training, • Create a culture of continuous improvement and high performance, • Promote clear communication across all site colleagues, • Build an inclusive environment where everyone feels valued and contributes, • Deliver labour and yield within agreed targets, • Support and implement factory improvement initiatives (safety, quality, efficiency, people), • Ensure production operates within agreed resources and timelines, • Implement company policies, legal requirements, and industry standards, • Maintain customer specifications and quality standards, • Ensure compliance with environmental policies and sustainability initiatives, • Support food safety by preventing and reporting risks or contamination, • Champion a strong health & safety culture and ensure compliance with legislation, • Identify risks, implement controls, and elevate issues effectively, • Promote environmental responsibility, sustainability, and ethical practices, • Engage stakeholders to support social and environmental initiatives You are a proactive leader with a strong operational mindset and a passion for delivering results through people. • Proven experience as a Team Leader ready for their next step or as a Shift Manager, • Background in food production or manufacturing, • Strong leadership and team management skills, • Excellent communication and organisational abilities, • KPI-driven with a focus on performance improvement, • Ability to collaborate with Technical and Engineering teams, • Knowledge of production processes and business procedures, • High-care operations experience (desirable but not essential), • Encourages teamwork and cross‑functional collaboration, • Promotes ownership, innovation, and accountability, • Supports others and builds confidence within the team, • Takes initiative to improve both self and business performance, • Demonstrates respect, integrity, and trust in all interactions, • Strives for excellence with a clear vision for success This is an opportunity to take a leadership role in a fast‑paced production environment where your impact will be visible and valued. You’ll be part of a team committed to safety, quality, and continuous improvement while developing your own leadership capabilities. • Free hot drinks on shift, • Service Awards, • Enhanced paternity and maternity, • Free life insurance, • Enhanced Sick Pay Scheme, • Access to Perkbox with a variety of discounts including a monthly freebie from Greggs or Café Nero, • Discounted eggs and chicken, • A Celebration day after 1 years service enjoy an extra day off to celebrate a life event, such as your birthday, • Access to DigiCare + - Annual Health Check, Digital GP Consultations, Nutritional Consultations, Second Health Opinion and Mental Health Consultations., • Discounted Gym Memberships, • Free Eye Test every two years, • Discounted mobile phone contracts, • Share in our success with the People Partnership - after 6 months service you will be eligible for a yearly bonus, • Additional Allowances for First Aiders and Mental Health First Aiders, • Wellness programme, • Employee Charity Matching Scheme If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #J-18808-Ljbffr